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href='/explore/work/cooperation/' class=''>Agreements and cooperation</a></div><div class='py-1'><a href='/explore/work/arctic-knowledge/' class=''>Data and knowledge</a></div><div class='py-1'><a href='/explore/work/monitoring/' class=''>Monitoring</a></div><div class='py-1'><a href='/explore/work/assessments/' class='current'>Assessments</a></div><div class='py-1'><a href='/explore/work/policy-recommendations/' class=''>Recommendations</a></div></div> <section class='container'> <div class='container border-bottom pb-3 textblock'> <div class='lead'>Through the ever-growing body of assessments produced by its six Working Groups, the Arctic Council serves as knowledge broker and global advocate for Arctic topics. The Working Groups’ assessments have been instrumental in bringing Arctic issues to a global arena through policy recommendations and international cooperation.</div> </div> </section> <section class='block block_text bg-transparent'> <div class='container'><div class='bg-transparent depth-0'> <div class='textblock'><h2>The first comprehensive account of Arctic change</h2> <p>The 2005 <a href="https://oaarchive.arctic-council.org/handle/11374/2453">Arctic Climate Impact Assessment (ACIA)</a> was a landmark assessment for the Arctic. Some 300 scientists, experts, and representatives for Indigenous Peoples collaborated to develop a comprehensive, multidisciplinary account of climate change in the Arctic. The result is probably one of the most widely read documents focused specifically on the Arctic, and one of the world’s first in-depth regional accounts of climate change impacts. The report was produced by <a href="/about/working-groups/amap/">AMAP</a>, <a href="/about/working-groups/caff/">CAFF</a> and IASC.</p></div> </div></div></section><!--end block_text--><section class='block block_text bg-transparent'> <div class='container'><div class='bg-transparent depth-0'> <div class='textblock'><h2>Contributions to international frameworks</h2> <p>AMAP has assessed and monitored the effects of persistent organic pollutants (POPs) for more than two decades. POPs are chemicals of global concern. They can travel over long distances, are persistent in the environment, and are able to accumulate in ecosystems, leading to negative effects on human health and the environment. <a href="https://oaarchive.arctic-council.org/handle/11374/922">AMAP’s 2002 assessment report on POPs</a> contributed to the negotiations that eventually led to the Stockholm Convention on POPs.</p> <p><a href="https://www.caff.is/assessments">CAFF's assessments</a> have contributed to the Convention on Biological Diversity (CBD), The Ramsar Convention on Wetlands of International Importance, The African-Eurasian Migratory Waterbird Agreement (AEWA), and the The Convention on Migratory Species (CMS) among others, and has led to decisions from these conventions focused on Arctic biodiversity and requests for reporting from the Arctic Council.</p></div> </div></div></section><!--end block_text--><section class='block block_text bg-transparent'> <div class='container'><div class='bg-transparent depth-0'> <div class='textblock'><h2>Towards the Polar Code</h2> <p>The <a href="https://oaarchive.arctic-council.org/handle/11374/815">Arctic Marine Shipping Assessment</a>, published in 2009 by the <a href="/about/working-groups/pame/">Protection of the Arctic Marine Environment Working Group (PAME)</a>, presented recommendations on safe shipping in Arctic waters. These recommendations played a key role in moving towards mandatory rules and regulations for ships operating in polar waters. The result is the <a href="/news/environmental-provisions-of-polar-code-adopted/">Polar Code</a> by the International Maritime Organization.</p></div> </div></div></section><!--end block_text--><section class='block block_projects bg-transparent'> <div class='container'><section><h3 class='text-center'>Featured Projects</h3><section class='recommended mb-5'> <div class='row justify-content-center'><div class='col-md-3 bg-dark bg-image border' style='background-image: linear-gradient(180deg, rgba(51,51,51,1) 0%, rgba(82,82,82,.5) 80%, rgba(82,82,82,0) 100%), url(/site/assets/files/3265/anwr_steve_hillebrand_usfws.480x480.jpg)'><a href='/projects/circumpolar-biodiversity-monitoring-program-cbmp/'><div class='p-4'> <h5>Circumpolar Biodiversity Monitoring Program (CBMP)</h5> </div></a> </div><div class='col-md-3 bg-dark bg-image border' style='background-image: linear-gradient(180deg, rgba(51,51,51,1) 0%, rgba(82,82,82,.5) 80%, rgba(82,82,82,0) 100%), url(/site/assets/files/4452/istock-boat-prow-in-ice-1024x512.480x480.jpg)'><a href='/projects/risk-assessment-methods-and-metadata/'><div class='p-4'> <h5>Arctic Marine Risk Assessment</h5> </div></a> </div><div class='col-md-3 bg-dark bg-image border' style='background-image: linear-gradient(180deg, rgba(51,51,51,1) 0%, rgba(82,82,82,.5) 80%, rgba(82,82,82,0) 100%), url(/site/assets/files/5021/istock-ryersonclark_638952816.480x480.jpg)'><a href='/projects/one-health/'><div class='p-4'> <h5>One Arctic, One Health</h5> </div></a> </div><div class='col-md-3 bg-dark bg-image border' style='background-image: linear-gradient(180deg, rgba(51,51,51,1) 0%, rgba(82,82,82,.5) 80%, rgba(82,82,82,0) 100%), url(/site/assets/files/5363/istock-1184414695.480x480.jpg)'><a href='/projects/iea/'><div class='p-4'> <h5>Integrated Ecosystem Assessment (IEA) of the Central Arctic Ocean</h5> </div></a> </div><div class='col-md-3 bg-dark bg-image border' style='background-image: linear-gradient(180deg, rgba(51,51,51,1) 0%, rgba(82,82,82,.5) 80%, rgba(82,82,82,0) 100%), url(/site/assets/files/5516/istock-1218650892.480x480.jpg)'><a href='/projects/arctic-marine-tourism-development-in-the-arctic-and-enabling-real-change/'><div class='p-4'> <h5>Arctic Marine Tourism: Development in the Arctic and enabling real change</h5> </div></a> </div><div class='col-md-3 bg-dark bg-image border' style='background-image: linear-gradient(180deg, rgba(51,51,51,1) 0%, rgba(82,82,82,.5) 80%, rgba(82,82,82,0) 100%), url(/site/assets/files/5518/istock-boat-in-ice-1024x512.480x480.jpg)'><a href='/projects/underwater-noise-in-the-arctic/'><div class='p-4'> <h5>Underwater noise in the Arctic</h5> </div></a> </div><div class='col-md-3 bg-dark bg-image border' style='background-image: linear-gradient(180deg, rgba(51,51,51,1) 0%, rgba(82,82,82,.5) 80%, rgba(82,82,82,0) 100%), url(/site/assets/files/5726/photo_of_neal.480x480.jpg)'><a href='/projects/climate-cryosphere-meteorology-ecosystem/'><div class='p-4'> <h5>Climate Issues: Cryosphere, meteorology, ecosystem impacts</h5> </div></a> </div><div class='col-md-3 bg-dark bg-image border' style='background-image: linear-gradient(180deg, rgba(51,51,51,1) 0%, rgba(82,82,82,.5) 80%, rgba(82,82,82,0) 100%), url(/site/assets/files/5776/black_carbon_olli0815-istock-1126074101.480x480.jpg)'><a href='/projects/community-based-black-carbon-and-public-health-assessment-ipcap/'><div class='p-4'> <h5>Community-based black carbon and public health assessment</h5> </div></a> </div> </div><!--end row--> <div class='row text-center collapser'> <a data-toggle='collapse' role='button' href='#collapse_32598' class='btn btn-dark col mt-2 '><span class='d-none'>toggle</span></a> </div> <div class='collapse row' id='collapse_32598'><div class='col-md-3 bg-dark bg-image border' style='background-image: linear-gradient(180deg, rgba(51,51,51,1) 0%, rgba(82,82,82,.5) 80%, rgba(82,82,82,0) 100%), url(/site/assets/files/2901/map_background-01-01.480x480.png)'><a 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Oil and Gas Associated Noise</h5> </div></a> </div><div class='col-md-3 bg-dark bg-image border' style='background-image: linear-gradient(180deg, rgba(51,51,51,1) 0%, rgba(82,82,82,.5) 80%, rgba(82,82,82,0) 100%), url(/site/assets/files/7249/invasive_king_crab_becker-_don-_usgs_eros.480x480.jpg)'><a href='/projects/marine-invasive-alien-species-in-arctic-waters/'><div class='p-4'> <h5>Marine Invasive Alien Species in Arctic Waters</h5> </div></a> </div><div class='col-md-3 bg-dark bg-image border' style='background-image: linear-gradient(180deg, rgba(51,51,51,1) 0%, rgba(82,82,82,.5) 80%, rgba(82,82,82,0) 100%), url(/site/assets/files/2901/map_background-01-01.480x480.png)'><a href='/projects/addressing-contaminants-and-human-health-issues/'><div class='p-4'> <h5>Addressing Contaminants and Human Health Issues</h5> </div></a> </div><div class='col-md-3 bg-dark bg-image border' style='background-image: linear-gradient(180deg, rgba(51,51,51,1) 0%, rgba(82,82,82,.5) 80%, rgba(82,82,82,0) 100%), url(/site/assets/files/7524/econor_iii_image_1300x480.480x480.jpg)'><a href='/projects/the-economy-of-the-north-econor/'><div class='p-4'> <h5>The Economy of the North (ECONOR)</h5> </div></a> </div><div class='col-md-3 bg-dark bg-image border' style='background-image: linear-gradient(180deg, rgba(51,51,51,1) 0%, rgba(82,82,82,.5) 80%, rgba(82,82,82,0) 100%), url(/site/assets/files/7926/my-post-6.480x480.jpg)'><a href='/projects/radioactivity-in-the-arctic/'><div class='p-4'> <h5>Radioactivity in the Arctic</h5> </div></a> </div><div class='col-md-3 bg-dark bg-image border' style='background-image: linear-gradient(180deg, rgba(51,51,51,1) 0%, rgba(82,82,82,.5) 80%, rgba(82,82,82,0) 100%), url(/site/assets/files/2901/map_background-01-01.480x480.png)'><a href='/projects/dudinka-municipal-waste-landfill/'><div class='p-4'> <h5>Dudinka municipal waste landfill</h5> </div></a> </div><div class='col-md-3 bg-dark bg-image border' style='background-image: linear-gradient(180deg, 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class='p-4'> <h5>Ecosystem Approach Framework (EA)</h5> </div></a> </div><div class='col-md-3 bg-dark bg-image border' style='background-image: linear-gradient(180deg, rgba(51,51,51,1) 0%, rgba(82,82,82,.5) 80%, rgba(82,82,82,0) 100%), url(/site/assets/files/2901/map_background-01-01.480x480.png)'><a href='/projects/validation-of-polar-code-survival-time-requirement/'><div class='p-4'> <h5>Validation of Polar Code Survival Time Requirement</h5> </div></a> </div></div><!-- end collapse --> </div> </section></section></div></section><!--end block_projects--><section class='block block_news bg-transparent'> <div class='container'><h3>Arctic assessment news</h3><div class='row mb-5 '> <div class='col-md-4 pr-2'><a href='https://arctic-council.org/news/sneak-peek-into-the-new-work-of-the-arctic-council-briefing-series/' class='point-tr'><picture> <source srcset='/site/assets/files/6870/my_post_-_2021-05-06t152927_414.480x350.webp' type='image/webp'> <source srcset='/site/assets/files/6870/my_post_-_2021-05-06t152927_414.480x350.jpg' type='image/jpeg'><img src='/site/assets/files/6870/my_post_-_2021-05-06t152927_414.480x350.jpg' class='img-fluid' alt='' title=' ' loading='lazy' /></picture></a></div> <div class ='col-md-8 px-4'> <h4><a href='https://arctic-council.org/news/sneak-peek-into-the-new-work-of-the-arctic-council-briefing-series/'>Sneak peek into the new work of the Arctic Council – A briefing series</a></h4>Be one of the first to learn about the latest reports, assessments and activities from the Council’s Working Groups on the topics of climate change, Arctic shipping, huma...<div class='small text-muted mt-2'>06 May 2021</div> </div> </div><div class='row mb-5 '> <div class='col-md-4 pr-2'><a href='https://arctic-council.org/news/nexus-between-water-energy-and-food-in-the-arctic/' class='point-tr'><picture> <source srcset='/site/assets/files/6194/t9exmsta.480x350.webp' type='image/webp'> <source srcset='/site/assets/files/6194/t9exmsta.480x350.jpeg' type='image/jpeg'><img src='/site/assets/files/6194/t9exmsta.480x350.jpeg' class='img-fluid' alt='' title=' © iStock' loading='lazy' /></picture></a></div> <div class ='col-md-8 px-4'> <h4><a href='https://arctic-council.org/news/nexus-between-water-energy-and-food-in-the-arctic/'>Finding the nexus between water, energy and food in the Arctic</a></h4>The Sustainable Development Working Group of the Arctic Council is launching the first water, energy and food nexus study in the Arctic. The project will identify interco...<div class='small text-muted mt-2'>03 Dec 2020</div> </div> </div><div class='row mb-5 '> <div class='col-md-4 pr-2'><a href='https://arctic-council.org/news/the-global-demand-is-a-very-strong-driver-affecting-the-arctic-economy/' class='point-tr'><picture> <source srcset='/site/assets/files/5556/istock-mining_longyearbyen.480x350.webp' type='image/webp'> <source srcset='/site/assets/files/5556/istock-mining_longyearbyen.480x350.jpg' type='image/jpeg'><img src='/site/assets/files/5556/istock-mining_longyearbyen.480x350.jpg' class='img-fluid' alt='Historic construction for coal transport, Longyearbyen, Svalbard' title='Historic construction for coal transport, Longyearbyen, Svalbard © iStock' loading='lazy' /></picture></a></div> <div class ='col-md-8 px-4'> <h4><a href='https://arctic-council.org/news/the-global-demand-is-a-very-strong-driver-affecting-the-arctic-economy/'>“The global demand is a very strong driver affecting the Arctic economy”</a></h4>An interview with co-editor Iulie Aslaksen about the upcoming “Economy of the North 2020” report (ECONOR IV report)<div class='small text-muted mt-2'>16 Jun 2020</div> </div> </div><a href='/news/assessments' class='btn btn-primary mb-5 seeall'>See all</a></div></section><!--end block_news--></main> <footer class="bg-dark"> <section class='block block_social bg-transparent'> <div class='container'><div class='bg-transparent'><h3>Follow the Arctic Council</h3><div class='social'><div class='text-center d-inline-block'> <div class=' mb-3'> <a href='http://twitter.com/arcticcouncil'> <i aria-hidden='true' class='bi bi-twitter h3' title='twitter'></i> <span class='mr-4'>twitter<span> </a> </div></div><div class='text-center d-inline-block'> <div class=' mb-3'> <a href='http://facebook.com/arcticcouncil'> <i aria-hidden='true' class='bi bi-facebook h3' title='facebook'></i> <span class='mr-4'>facebook<span> </a> </div></div><div class='text-center d-inline-block'> <div class=' mb-3'> <a href='http://instagram.com/arcticcouncil'> <i aria-hidden='true' class='bi bi-instagram h3' title='instagram'></i> <span class='mr-4'>instagram<span> </a> </div></div><div class='text-center d-inline-block'> <div class=' mb-3'> <a href='http://vimeo.com/arcticcouncil'> <i aria-hidden='true' class='bi bi-vimeo h3' title='vimeo'></i> <span class='mr-4'>vimeo<span> </a> </div></div><div class='text-center d-inline-block'> <div class=' mb-3'> <a href='http://youtube.com/@TheArcticCouncil'> <i aria-hidden='true' class='bi bi-youtube h3' title='youtube'></i> <span class='mr-4'>youtube<span> </a> </div></div><div class='text-center d-inline-block'> <div class=' mb-3'> <a href='http://flickr.com/arctic_council'> <i aria-hidden='true' class='bi bi-flickr h3' title='flickr'></i> <span class='mr-4'>flickr<span> </a> </div></div> </div> </div></div></section><!--end block_social--><section class='block block_text bg-transparent'> <div class='container'> <div class='row justify-content-center'><div class='col-md-3'><div class='bg-transparent depth-2'> <div class='textblock'><h3>Contact us</h3> <p><strong>Arctic Council Secretariat</strong><br /> Fram Centre<br /> Postboks 6606 Stakkevollan<br /> 9296 Tromsø<br /> Norway<br /> <a href="mailto:acs@arctic-council.org">acs@arctic-council.org</a><br /> <a href="/contact/">Contact staff members</a></p></div> </div></div><!--end col--><div class='col-md'><h3 class='pt-3'>Get Arctic updates</h3> <form action="https://arctic-council.us11.list-manage.com/subscribe/post?u=274ca09fc8d82dc42a5dfad22&id=155caa8912" method="post" id="mc-embedded-subscribe-form" name="mc-embedded-subscribe-form" class="validate form-inline" target="_blank" novalidate> <div id="mc_embed_signup_scroll" class="form-row pb-3"> <div class="col-md-8"> <label for "EMAIL" class="d-none">Email address</label> <input type="email" value="" name="EMAIL" class="email form-control w-100" id="mce-EMAIL" placeholder="email address" required> <div style="position: absolute; left: -5000px;" aria-hidden="true"><input type="text" name="b_274ca09fc8d82dc42a5dfad22_155caa8912" tabindex="-1" value=""></div> </div> <div class="col-md-4"> <input type="submit" value="Subscribe" name="subscribe" id="mc-embedded-subscribe" class="btn btn-primary" onclick="ga('send','event','button','click','newsletter-subscribe');"></div> </div> </form> <p>Subscribe to our newsletter for Arctic news, views and interviews.</p?</div><!--end col--></div><!--end row--></div><!--end container--></section><section class='block block_break bg-transparent'> <div class='container'><div class='w-100'></div></div></section><!--end block_break--><section class='block block_text bg-transparent'> <div class='container'> <div class='row justify-content-center'><div class='col-md'><div class='bg-transparent depth-1'> <div class='textblock'><h5><a href="https://oaarchive.arctic-council.org/">Key documents</a></h5> <p><a href="http://hdl.handle.net/11374/1916">Agreement on Enhancing International Arctic Scientific Cooperation (2017)</a></p> <p><a href="http://hdl.handle.net/11374/529">Agreement on Cooperation on Marine Oil Pollution Preparedness and Response in the Arctic (2013)</a></p> <p><a href="http://hdl.handle.net/11374/531">Agreement on Cooperation on Aeronautical and Maritime Search and Rescue in the Arctic (2011)</a></p> <p><a href="http://hdl.handle.net/11374/85">Ottawa Declaration (1996)</a></p></div> </div></div><!--end col--><div class='col-md'><div class='bg-transparent p-4 depth1'> <div class=''></div> <div class='listContainer list-about plain'><div class='listItem'><div class='list-text'> <a href='/about/states/'>Arctic States</a> <p class='list-summary'>The eight Arctic states are permanent members of the Arctic Council.</p> </div> </div><div class='listItem'><div class='list-text'> <a href='/about/permanent-participants/'>Permanent Participants</a> <p class='list-summary'>Out of a total of 4 million inhabitants of the Arctic, approximately 500,000 belong to Indigenous Peoples. Indigenous Peoples’ organizations have been granted Permanent Participants status in the Arctic Council.</p> </div> </div><div class='listItem'><div class='list-text'> <a href='/about/working-groups/'>Working Groups</a> <p class='list-summary'>The Council's activities are conducted in six Working Groups.</p> </div> </div><div class='listItem'><div class='list-text'> <a href='/about/task-expert/'>Task forces and expert groups</a> </div> </div><div class='listItem'><div class='list-text'> <a href='/about/observers/'>Observers</a> </div> </div><div class='listItem'><div class='list-text'> <a href='/about/secretariat/'>Arctic Council Secretariat</a> <p class='list-summary'>The Arctic Council Secretariat (ACS) supports the Chair of the Arctic Council.</p> </div> </div><div class='listItem'><div class='list-text'> <a href='/about/indigenous-peoples-secretariat/'>Indigenous Peoples' Secretariat</a> <p class='list-summary'>The Indigenous Peoples' Secretariat (IPS) provides support for the Permanent Participants, the groups representing Arctic Indigenous Peoples in the Arctic Council.</p> </div> </div><div class='listItem'><div class='list-text'> <a href='/about/norway-chair-2/'>Norway's Chairship, 2023-2025</a> <p class='list-summary'>Stability and constructive cooperation in the Arctic</p> </div> </div><div class='listItem'><div class='list-text'> <a href='/about/previous-chairmanships/'>All Chairmanships</a> <p class='list-summary'>All Arctic Council Chairmanships, meetings and documents.</p> </div> </div><div class='listItem'><div class='list-text'> <a href='/about/timeline/'>History</a> <p class='list-summary'>The Arctic Council turned 25 in 2021! Learn more with this timeline of our history.</p> </div> </div><div class='listItem'><div class='list-text'> <a href='/about/jobs/'>Jobs</a> </div> </div></div> </div></div><!--end col--><div class='col-md'><div class='bg-transparent p-4 depth1'> <div class=''></div> <div class='listContainer list-work plain'><div class='listItem'><div class='list-text'> <a href='/explore/work/cooperation/'>Agreements and cooperation</a> <p class='list-summary'>The establishment of the Arctic Council was considered an important milestone enhancing cooperation in the circumpolar North. In the Ottawa Declaration, the eight Arctic States established the Council as a high-level forum to provide means for promoting cooperation, coordination and interaction among the Arctic States – including the full consultation and full involvement of Arctic Indigenous communities and other Arctic inhabitants.</p> </div> </div><div class='listItem'><div class='list-text'> <a href='/explore/work/arctic-knowledge/'>Data and knowledge</a> <p class='list-summary'>At any given time the Council’s subsidiary bodies – the Working and Expert Groups – are engaged in close to 100 projects and initiatives.</p> </div> </div><div class='listItem'><div class='list-text'> <a href='/explore/work/monitoring/'>Monitoring</a> <p class='list-summary'>As the Arctic continues to experience a period of intense and accelerating change it has become increasingly important to have better information on the status and trends of the Arctic environment.</p> </div> </div><div class='listItem'><div class='list-text'> <a href='/explore/work/assessments/'>Assessments</a> <p class='list-summary'>Through the ever-growing body of assessments produced by its six Working Groups, the Arctic Council serves as knowledge broker and global advocate for Arctic topics. The Working Groups’ assessments have been instrumental in bringing Arctic issues to a global arena through policy recommendations and international cooperation.</p> </div> </div><div class='listItem'><div class='list-text'> <a href='/explore/work/policy-recommendations/'>Recommendations</a> <p class='list-summary'>The strong knowledge base produced by the Arctic Council’s Working Groups and other subsidiary bodies feeds into recommendations for informed decision-making.</p> </div> </div></div> </div></div><!--end col--><div class='col-md'><div class='bg-transparent p-4 depth1'> <div class=''></div> <div class='listContainer list-topics plain'><div class='listItem'><div class='list-text'> <a href='/explore/topics/arctic-peoples/'>Arctic Peoples</a> <p class='list-summary'>The Arctic is home to almost four million people today – Indigenous people, more recent arrivals, hunters and herders living on the land, and city dwellers.</p> </div> </div><div class='listItem'><div class='list-text'> <a href='/explore/topics/biodiversity/'>Biodiversity</a> <p class='list-summary'>The Arctic is home to more than 21,000 known species of highly cold-adapted mammals, birds, fish, invertebrates, plants and fungi and microbes.</p> </div> </div><div class='listItem'><div class='list-text'> <a href='/explore/topics/climate/'>Climate</a> <p class='list-summary'>The temperatures in the Arctic continue to rise at three times the global annual average.</p> </div> </div><div class='listItem'><div class='list-text'> <a href='/explore/topics/ocean/'>Ocean</a> <p class='list-summary'>The Arctic States hold a responsibility to safeguard the future development of the region and to develop models for stewardship of the marine environment.</p> </div> </div><div class='listItem'><div class='list-text'> <a href='/explore/topics/pollutants/'>Pollutants</a> <p class='list-summary'>The Arctic environment carries the traces of human-induced pollution – from soot to plastics, from methane to pesticides.</p> </div> </div><div class='listItem'><div class='list-text'> <a href='/explore/topics/emergency/'>Emergencies</a> <p class='list-summary'>Harsh conditions and limited infrastructure in much of the Arctic increase risks and impacts and hinder response activities.</p> </div> </div></div> </div></div><!--end col--></div><!--end row--></div><!--end container--></section><section class='block block_code bg-transparent'> <div class='container'><div class="text-center"> <small> © <script type="text/javascript">document.write(new Date().getFullYear());</script> Arctic Council Secretariat | <a href="/privacy-policy/">Privacy policy and disclaimers</a> </small> </div></div></section><!--end block_code--> </footer> <!-- Cookie banner text can be found on the footer page --> <div class="bg-secondary p-3 cookie-banner" style="display: none"> We use cookies to save your language preference and better understand how visitors use the site. 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