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Indigo Books and Music - Wikipedia
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<span>Operations</span> </div> </a> <ul id="toc-Operations-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Charitable_activities" class="vector-toc-list-item vector-toc-level-1 vector-toc-list-item-expanded"> <a class="vector-toc-link" href="#Charitable_activities"> <div class="vector-toc-text"> <span class="vector-toc-numb">3</span> <span>Charitable activities</span> </div> </a> <ul id="toc-Charitable_activities-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Kobo_Inc." class="vector-toc-list-item vector-toc-level-1 vector-toc-list-item-expanded"> <a class="vector-toc-link" href="#Kobo_Inc."> <div class="vector-toc-text"> <span class="vector-toc-numb">4</span> <span>Kobo Inc.</span> </div> </a> <ul id="toc-Kobo_Inc.-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Employee_programs" class="vector-toc-list-item vector-toc-level-1 vector-toc-list-item-expanded"> <a class="vector-toc-link" href="#Employee_programs"> <div class="vector-toc-text"> <span class="vector-toc-numb">5</span> <span>Employee programs</span> </div> </a> <ul id="toc-Employee_programs-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Criticism_and_controversies" class="vector-toc-list-item vector-toc-level-1 vector-toc-list-item-expanded"> <a class="vector-toc-link" href="#Criticism_and_controversies"> <div class="vector-toc-text"> <span class="vector-toc-numb">6</span> <span>Criticism and controversies</span> </div> </a> <button aria-controls="toc-Criticism_and_controversies-sublist" class="cdx-button cdx-button--weight-quiet cdx-button--icon-only vector-toc-toggle"> <span class="vector-icon mw-ui-icon-wikimedia-expand"></span> <span>Toggle Criticism and controversies subsection</span> </button> <ul id="toc-Criticism_and_controversies-sublist" class="vector-toc-list"> <li id="toc-Charity_scandal" class="vector-toc-list-item vector-toc-level-2"> <a class="vector-toc-link" href="#Charity_scandal"> <div class="vector-toc-text"> <span 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class="vector-toc-numb">7</span> <span>See also</span> </div> </a> <ul id="toc-See_also-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-References" class="vector-toc-list-item vector-toc-level-1 vector-toc-list-item-expanded"> <a class="vector-toc-link" href="#References"> <div class="vector-toc-text"> <span class="vector-toc-numb">8</span> <span>References</span> </div> </a> <ul id="toc-References-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-External_links" class="vector-toc-list-item vector-toc-level-1 vector-toc-list-item-expanded"> <a class="vector-toc-link" href="#External_links"> <div class="vector-toc-text"> <span class="vector-toc-numb">9</span> <span>External links</span> </div> </a> <ul id="toc-External_links-sublist" class="vector-toc-list"> </ul> </li> </ul> </div> </div> </nav> </div> </div> <div class="mw-content-container"> <main id="content" class="mw-body"> <header class="mw-body-header vector-page-titlebar"> <nav aria-label="Contents" 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.hatnote+link+.hatnote{margin-top:-0.5em}@media print{body.ns-0 .mw-parser-output .hatnote{display:none!important}}</style><div role="note" class="hatnote navigation-not-searchable">This article is about the Canadian book and gift retailer. For the colour, see <a href="/wiki/Indigo" title="Indigo">Indigo</a>. For the Indian low-cost airline, see <a href="/wiki/IndiGo" title="IndiGo">IndiGo</a>. For other uses, see <a href="/wiki/Indigo_(disambiguation)" class="mw-disambig" title="Indigo (disambiguation)">Indigo (disambiguation)</a>.</div> <style data-mw-deduplicate="TemplateStyles:r1257001546">.mw-parser-output .infobox-subbox{padding:0;border:none;margin:-3px;width:auto;min-width:100%;font-size:100%;clear:none;float:none;background-color:transparent}.mw-parser-output .infobox-3cols-child{margin:auto}.mw-parser-output .infobox .navbar{font-size:100%}@media screen{html.skin-theme-clientpref-night .mw-parser-output .infobox-full-data:not(.notheme)>div:not(.notheme)[style]{background:#1f1f23!important;color:#f8f9fa}}@media screen and (prefers-color-scheme:dark){html.skin-theme-clientpref-os .mw-parser-output .infobox-full-data:not(.notheme) div:not(.notheme){background:#1f1f23!important;color:#f8f9fa}}@media(min-width:640px){body.skin--responsive .mw-parser-output .infobox-table{display:table!important}body.skin--responsive .mw-parser-output .infobox-table>caption{display:table-caption!important}body.skin--responsive .mw-parser-output .infobox-table>tbody{display:table-row-group}body.skin--responsive .mw-parser-output .infobox-table tr{display:table-row!important}body.skin--responsive .mw-parser-output .infobox-table th,body.skin--responsive .mw-parser-output .infobox-table td{padding-left:inherit;padding-right:inherit}}</style><style data-mw-deduplicate="TemplateStyles:r1242257876">.mw-parser-output .ib-company .infobox-label{padding-right:0.5em}.mw-parser-output .ib-company .infobox-data,.mw-parser-output .ib-company .infobox-below{line-height:1.35em}.mw-parser-output .ib-company-logo img{background-color:#f8f9fa}.mw-parser-output .ib-company-locality,.mw-parser-output .ib-company-country{display:inline}</style><table class="infobox ib-company vcard"><caption class="infobox-title fn org">Indigo Books & Music Inc.</caption><tbody><tr><td colspan="2" class="infobox-image ib-company-logo logo"><span class="mw-default-size" typeof="mw:File/Frameless"><a href="/wiki/File:Indigo_logo.svg" class="mw-file-description"><img src="//upload.wikimedia.org/wikipedia/commons/thumb/5/5c/Indigo_logo.svg/220px-Indigo_logo.svg.png" decoding="async" width="220" height="112" class="mw-file-element" srcset="//upload.wikimedia.org/wikipedia/commons/thumb/5/5c/Indigo_logo.svg/330px-Indigo_logo.svg.png 1.5x, //upload.wikimedia.org/wikipedia/commons/thumb/5/5c/Indigo_logo.svg/440px-Indigo_logo.svg.png 2x" data-file-width="130" data-file-height="66" /></a></span></td></tr><tr><th scope="row" class="infobox-label">Company type</th><td class="infobox-data category"><a href="/wiki/Private_company" class="mw-redirect" title="Private company">Private</a></td></tr><tr><th scope="row" class="infobox-label"><div style="display: inline-block; line-height: 1.2em; padding: .1em 0;"><a href="/wiki/Ticker_symbol" title="Ticker symbol">Traded as</a></div></th><td class="infobox-data"><a href="/wiki/Toronto_Stock_Exchange" title="Toronto Stock Exchange">TSX</a>: IDG</td></tr><tr><th scope="row" class="infobox-label">Industry</th><td class="infobox-data category"><a href="/wiki/Bookselling" title="Bookselling">Bookselling</a></td></tr><tr><th scope="row" class="infobox-label">Founded</th><td class="infobox-data">1996<span class="noprint">; 28 years ago</span><span style="display:none"> (<span class="bday dtstart published updated">1996</span>)</span></td></tr><tr><th scope="row" class="infobox-label">Founder</th><td class="infobox-data agent"><a href="/wiki/Heather_Reisman" title="Heather Reisman">Heather Reisman</a></td></tr><tr><th scope="row" class="infobox-label">Headquarters</th><td class="infobox-data adr"><div class="ib-company-locality locality"><a href="/wiki/Toronto" title="Toronto">Toronto</a>, <a href="/wiki/Ontario" title="Ontario">Ontario</a></div>, <div class="ib-company-country country-name"><a href="/wiki/Canada" title="Canada">Canada</a></div></td></tr><tr><th scope="row" class="infobox-label"><div style="display: inline-block; line-height: 1.2em; padding: .1em 0;">Number of locations</div></th><td class="infobox-data">61 (Indigo)<br />31 (Chapters)<br />63 (Coles)<br />17 (IndigoSpirit)</td></tr><tr><th scope="row" class="infobox-label"><div style="display: inline-block; line-height: 1.2em; padding: .1em 0;">Key people</div></th><td class="infobox-data agent"><a href="/wiki/Heather_Reisman" title="Heather Reisman">Heather Reisman</a> <small>(<a href="/wiki/CEO" class="mw-redirect" title="CEO">CEO</a>)</small><br />Hugues Simard <small> (<a href="/wiki/CFO" class="mw-redirect" title="CFO">CFO</a>)</small></td></tr><tr><th scope="row" class="infobox-label">Revenue</th><td class="infobox-data"><span typeof="mw:File"><span title="Increase"><img alt="Increase" src="//upload.wikimedia.org/wikipedia/commons/thumb/b/b0/Increase2.svg/11px-Increase2.svg.png" decoding="async" width="11" height="11" class="mw-file-element" srcset="//upload.wikimedia.org/wikipedia/commons/thumb/b/b0/Increase2.svg/17px-Increase2.svg.png 1.5x, //upload.wikimedia.org/wikipedia/commons/thumb/b/b0/Increase2.svg/22px-Increase2.svg.png 2x" data-file-width="300" data-file-height="300" /></span></span> $1.079 billion <a href="/wiki/Canadian_Dollar" class="mw-redirect" title="Canadian Dollar">CDN</a> (2017)</td></tr><tr><th scope="row" class="infobox-label"><div style="display: inline-block; line-height: 1.2em; padding: .1em 0;"><a href="/wiki/Earnings_before_interest_and_taxes" title="Earnings before interest and taxes">Operating income</a></div></th><td class="infobox-data"><span typeof="mw:File"><span title="Increase"><img alt="Increase" src="//upload.wikimedia.org/wikipedia/commons/thumb/b/b0/Increase2.svg/11px-Increase2.svg.png" decoding="async" width="11" height="11" class="mw-file-element" srcset="//upload.wikimedia.org/wikipedia/commons/thumb/b/b0/Increase2.svg/17px-Increase2.svg.png 1.5x, //upload.wikimedia.org/wikipedia/commons/thumb/b/b0/Increase2.svg/22px-Increase2.svg.png 2x" data-file-width="300" data-file-height="300" /></span></span> $25 million <a href="/wiki/Canadian_Dollar" class="mw-redirect" title="Canadian Dollar">CDN</a> (2017)</td></tr><tr><th scope="row" class="infobox-label"><div style="display: inline-block; line-height: 1.2em; padding: .1em 0;"><a href="/wiki/Net_income" title="Net income">Net income</a></div></th><td class="infobox-data"><span typeof="mw:File"><span title="Decrease"><img alt="Decrease" src="//upload.wikimedia.org/wikipedia/commons/thumb/e/ed/Decrease2.svg/11px-Decrease2.svg.png" decoding="async" width="11" height="11" class="mw-file-element" srcset="//upload.wikimedia.org/wikipedia/commons/thumb/e/ed/Decrease2.svg/17px-Decrease2.svg.png 1.5x, //upload.wikimedia.org/wikipedia/commons/thumb/e/ed/Decrease2.svg/22px-Decrease2.svg.png 2x" data-file-width="300" data-file-height="300" /></span></span> $21.8 million <a href="/wiki/Canadian_Dollar" class="mw-redirect" title="Canadian Dollar">CDN</a> (2017)</td></tr><tr><th scope="row" class="infobox-label"><span class="nowrap"><a href="/wiki/Asset" title="Asset">Total assets</a></span></th><td class="infobox-data"><span typeof="mw:File"><span title="Increase"><img alt="Increase" src="//upload.wikimedia.org/wikipedia/commons/thumb/b/b0/Increase2.svg/11px-Increase2.svg.png" decoding="async" width="11" height="11" class="mw-file-element" srcset="//upload.wikimedia.org/wikipedia/commons/thumb/b/b0/Increase2.svg/17px-Increase2.svg.png 1.5x, //upload.wikimedia.org/wikipedia/commons/thumb/b/b0/Increase2.svg/22px-Increase2.svg.png 2x" data-file-width="300" data-file-height="300" /></span></span> $633.6 million <a href="/wiki/Canadian_Dollar" class="mw-redirect" title="Canadian Dollar">CDN</a> (2017)</td></tr><tr><th scope="row" class="infobox-label">Owner</th><td class="infobox-data"><a href="/wiki/Gerry_Schwartz" title="Gerry Schwartz">Gerry Schwartz</a><small>(Controlling Shareholder)</small></td></tr><tr><th scope="row" class="infobox-label"><div style="display: inline-block; line-height: 1.2em; padding: .1em 0;">Number of employees</div></th><td class="infobox-data">7,000 (2017),<sup id="cite_ref-1" class="reference"><a href="#cite_note-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup></td></tr><tr><th scope="row" class="infobox-label"><a href="/wiki/Division_(business)" title="Division (business)">Divisions</a></th><td class="infobox-data"><a href="/wiki/Chapters_(bookstore)" title="Chapters (bookstore)">Chapters</a><br /><a href="/wiki/Coles_(bookstore)" title="Coles (bookstore)">Coles Books</a><br /><a href="/wiki/IndigoSpirit_(bookstore)" class="mw-redirect" title="IndigoSpirit (bookstore)">!ndigoSpirit</a><br /><a href="/wiki/Indigokids_(toy_store)" class="mw-redirect" title="Indigokids (toy store)">!ndigokids</a><br /><a href="/wiki/Indigotech_(tech_service)" class="mw-redirect" title="Indigotech (tech service)">!ndigotech</a></td></tr><tr><th scope="row" class="infobox-label">Website</th><td class="infobox-data"><a rel="nofollow" class="external text" href="http://www.indigo.ca/">indigo.ca</a></td></tr></tbody></table> <figure class="mw-halign-right" typeof="mw:File/Thumb"><a href="/wiki/File:IndigoKids.jpg" class="mw-file-description"><img src="//upload.wikimedia.org/wikipedia/commons/thumb/5/52/IndigoKids.jpg/250px-IndigoKids.jpg" decoding="async" width="250" height="167" class="mw-file-element" srcset="//upload.wikimedia.org/wikipedia/commons/thumb/5/52/IndigoKids.jpg/375px-IndigoKids.jpg 1.5x, //upload.wikimedia.org/wikipedia/commons/thumb/5/52/IndigoKids.jpg/500px-IndigoKids.jpg 2x" data-file-width="4608" data-file-height="3072" /></a><figcaption>Indigo Kids, Indigo Eaton Centre in December 2010</figcaption></figure> <figure typeof="mw:File/Thumb"><a href="/wiki/File:Indigo-Bay_and_Bloor_2022.jpg" class="mw-file-description"><img src="//upload.wikimedia.org/wikipedia/commons/thumb/5/5f/Indigo-Bay_and_Bloor_2022.jpg/250px-Indigo-Bay_and_Bloor_2022.jpg" decoding="async" width="250" height="188" class="mw-file-element" srcset="//upload.wikimedia.org/wikipedia/commons/thumb/5/5f/Indigo-Bay_and_Bloor_2022.jpg/375px-Indigo-Bay_and_Bloor_2022.jpg 1.5x, //upload.wikimedia.org/wikipedia/commons/thumb/5/5f/Indigo-Bay_and_Bloor_2022.jpg/500px-Indigo-Bay_and_Bloor_2022.jpg 2x" data-file-width="4032" data-file-height="3024" /></a><figcaption>Indigo flagship store at <a href="/wiki/Manulife_Centre" title="Manulife Centre">Manulife Centre</a>, <a href="/wiki/Toronto" title="Toronto">Toronto</a></figcaption></figure> <figure typeof="mw:File/Thumb"><a href="/wiki/File:Indigospirit_in_Royal_Bank_Plaza_2022.jpg" class="mw-file-description"><img src="//upload.wikimedia.org/wikipedia/commons/thumb/3/30/Indigospirit_in_Royal_Bank_Plaza_2022.jpg/250px-Indigospirit_in_Royal_Bank_Plaza_2022.jpg" decoding="async" width="250" height="188" class="mw-file-element" srcset="//upload.wikimedia.org/wikipedia/commons/thumb/3/30/Indigospirit_in_Royal_Bank_Plaza_2022.jpg/375px-Indigospirit_in_Royal_Bank_Plaza_2022.jpg 1.5x, //upload.wikimedia.org/wikipedia/commons/thumb/3/30/Indigospirit_in_Royal_Bank_Plaza_2022.jpg/500px-Indigospirit_in_Royal_Bank_Plaza_2022.jpg 2x" data-file-width="4032" data-file-height="3024" /></a><figcaption>Indigospirit, <a href="/wiki/Royal_Bank_Plaza" title="Royal Bank Plaza">Royal Bank Plaza</a>, Toronto</figcaption></figure> <figure class="mw-default-size" typeof="mw:File/Thumb"><a href="/wiki/File:IndigoTech.JPG" class="mw-file-description"><img src="//upload.wikimedia.org/wikipedia/commons/thumb/2/22/IndigoTech.JPG/220px-IndigoTech.JPG" decoding="async" width="220" height="332" class="mw-file-element" srcset="//upload.wikimedia.org/wikipedia/commons/thumb/2/22/IndigoTech.JPG/330px-IndigoTech.JPG 1.5x, //upload.wikimedia.org/wikipedia/commons/thumb/2/22/IndigoTech.JPG/440px-IndigoTech.JPG 2x" data-file-width="3264" data-file-height="4928" /></a><figcaption>IndigoTech at the Eaton Centre Indigo Store in April 2014</figcaption></figure> <p><b>Indigo Books & Music Inc.</b>, known as "Indigo" and stylized "!ndigo", is Canada's only major English-language <a href="/wiki/Bookstore_chain" class="mw-redirect" title="Bookstore chain">bookstore chain</a>. It is <a href="/wiki/Canada" title="Canada">Canada</a>'s largest book, gift, and specialty toy retailer, operating stores in all ten <a href="/wiki/Provinces_and_territories_of_Canada" title="Provinces and territories of Canada">provinces</a> and one territory, and through a website offering a selection of books, toys, home décor, stationery, and gifts. Most Chapters and Indigo stores include a <a href="/wiki/Starbucks" title="Starbucks">Starbucks</a> café inside. As of 2022, Indigo has started selling music (vinyl, CDs), and select audio equipment (headphones, turntables). </p><p>At the end of its fiscal year in March 2018, the company reported a record annual revenue surpassing <a href="/wiki/Canadian_dollar" title="Canadian dollar">CAD</a> $1 billion. As of July 1, 2017, the company operated 86 superstores under the banners Chapters and Indigo and 123 small format stores, under the banners <a href="/wiki/Coles_(bookstore)" title="Coles (bookstore)">Coles</a>, Indigospirit, and The Book Company.<sup id="cite_ref-2" class="reference"><a href="#cite_note-2"><span class="cite-bracket">[</span>2<span class="cite-bracket">]</span></a></sup> Indigo is headquartered in <a href="/wiki/Toronto" title="Toronto">Toronto</a>, <a href="/wiki/Ontario" title="Ontario">Ontario</a> and employed more than 7,000 people throughout Canada.<sup id="cite_ref-3" class="reference"><a href="#cite_note-3"><span class="cite-bracket">[</span>3<span class="cite-bracket">]</span></a></sup> </p><p>After a series of mergers and acquisitions in the Canadian bookstore industry, Indigo stands as Canada's last remaining national bookstore chain. In late 2017, announcements were made to expand to the <a href="/wiki/United_States" title="United States">United States</a>, starting with a location in <a href="/wiki/The_Mall_at_Short_Hills" title="The Mall at Short Hills">The Mall at Short Hills</a> in <a href="/wiki/Millburn,_New_Jersey" title="Millburn, New Jersey">Millburn, New Jersey</a>.<sup id="cite_ref-4" class="reference"><a href="#cite_note-4"><span class="cite-bracket">[</span>4<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-5" class="reference"><a href="#cite_note-5"><span class="cite-bracket">[</span>5<span class="cite-bracket">]</span></a></sup> </p> <meta property="mw:PageProp/toc" /> <div class="mw-heading mw-heading2"><h2 id="History">History</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Indigo_Books_and_Music&action=edit&section=1" title="Edit section: History"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>The company was founded in 1996 by <a href="/wiki/Heather_Reisman" title="Heather Reisman">Heather Reisman</a>, who is married to <a href="/wiki/Gerry_Schwartz" title="Gerry Schwartz">Gerry Schwartz</a>, majority owner and CEO of <a href="/wiki/Onex_Corporation" title="Onex Corporation">Onex Corporation</a>. </p><p>The company's first <a href="/wiki/Big-box_store" title="Big-box store">big-box</a> bookstore initially called "Indigo Books, Music & More", was opened in <a href="/wiki/Burlington,_Ontario" title="Burlington, Ontario">Burlington, Ontario</a> on September 4, 1997. With financing from Onex Corporation, Indigo bought <a href="/wiki/Chapters_(bookstore)" title="Chapters (bookstore)">Chapters</a>, their largest Canadian competitor, in 2001 and continues to operate many stores under the Chapters banner. Indigo also gained the ownership of the Coles chain of small-format bookstores, which was also owned by Chapters. </p><p>Indigo closed three high-profile stores in Toronto in the spring of 2014, including the <a href="/wiki/World%27s_Biggest_Bookstore" title="World's Biggest Bookstore">World's Biggest Bookstore</a>, which it acquired when it bought Chapters. In June 2014, Reisman said the company was headed into a new phase, selling a much higher percentage of non-book items.<sup id="cite_ref-6" class="reference"><a href="#cite_note-6"><span class="cite-bracket">[</span>6<span class="cite-bracket">]</span></a></sup> </p><p>In late 2017, it was announced that it would expand to the <a href="/wiki/United_States" title="United States">United States</a>, with its first location opening in <i>The Mall at Short Hills</i> in October 2018.<sup id="cite_ref-7" class="reference"><a href="#cite_note-7"><span class="cite-bracket">[</span>7<span class="cite-bracket">]</span></a></sup> </p><p>In September 2022, Reisman stepped down as <a href="/wiki/CEO" class="mw-redirect" title="CEO">CEO</a> and became executive chair, with Peter Ruis being named CEO.<sup id="cite_ref-8" class="reference"><a href="#cite_note-8"><span class="cite-bracket">[</span>8<span class="cite-bracket">]</span></a></sup> </p><p>In February 2023, Indigo was the victim of a <a href="/wiki/Ransomware" title="Ransomware">ransomware</a> attack that rendered them unable to process non-cash transactions, returns, and gift cards for approximately four days. They got back their card transactions through a wireless pinpad, but the rewards system was still down. Online shopping remained unavailable for almost two months.<sup id="cite_ref-9" class="reference"><a href="#cite_note-9"><span class="cite-bracket">[</span>9<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-10" class="reference"><a href="#cite_note-10"><span class="cite-bracket">[</span>10<span class="cite-bracket">]</span></a></sup> While Indigo has assured the public that customer data was not compromised, they notified current and former employees that employee data had been. <a href="/wiki/LockBit" title="LockBit">LockBit</a> has claimed responsibility for the attack. Indigo made the decision not to pay the ransom due to the possibility that the money would be used to fund terrorism or organized crime.<sup id="cite_ref-11" class="reference"><a href="#cite_note-11"><span class="cite-bracket">[</span>11<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-12" class="reference"><a href="#cite_note-12"><span class="cite-bracket">[</span>12<span class="cite-bracket">]</span></a></sup> </p><p>In June 2023, Reisman announced her retirement, effective August 22, 2023. This came after four out of ten board members stepped down, citing loss of confidence and mistreatment from the board leadership.<sup id="cite_ref-13" class="reference"><a href="#cite_note-13"><span class="cite-bracket">[</span>13<span class="cite-bracket">]</span></a></sup> </p><p>In September 2023, founder Heather Reisman returned as chief executive officer, after Peter Ruis abruptly resigned earlier in the month.<sup id="cite_ref-14" class="reference"><a href="#cite_note-14"><span class="cite-bracket">[</span>14<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading2"><h2 id="Operations">Operations</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Indigo_Books_and_Music&action=edit&section=2" title="Edit section: Operations"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>The company sells books, magazines, gifts, and toys through its website and in its stores. Its banners currently include Indigo Books & Music, Chapters, <a href="/wiki/Coles_(bookstore)" title="Coles (bookstore)">Coles</a>, SmithBooks, IndigoSpirit, and The Book Company (small format). </p><p>Indigo began a partnership with <a href="/wiki/Apple_Inc." title="Apple Inc.">Apple</a> and <a href="/wiki/IUniverse" title="IUniverse">iUniverse</a> publishing in the 2010s. Indigo also manufactures its own brand of products, called IndigoLife. In addition, the chain's Indigo Trusted Advisor Program offers book recommendations from experts in health, finance, and the environment, such as <a href="/wiki/David_Bach_(author)" title="David Bach (author)">David Bach</a> and <a href="/wiki/David_Suzuki" title="David Suzuki">David Suzuki</a>. </p> <div class="mw-heading mw-heading2"><h2 id="Charitable_activities">Charitable activities</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Indigo_Books_and_Music&action=edit&section=3" title="Edit section: Charitable activities"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>In 2004, Indigo started the Indigo Love of Reading Foundation, a program that helps provide new books and learning materials to high-needs elementary schools. Indigo commits $1.5 million annually to schools across Canada. </p><p>The money is raised by Indigo itself, customers, staff, suppliers, and proceeds from Love of Reading fundraising products (i.e., gift card sleeves). Only 80% of customer donations have been granted to over 1800 schools<sup id="cite_ref-15" class="reference"><a href="#cite_note-15"><span class="cite-bracket">[</span>15<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-16" class="reference"><a href="#cite_note-16"><span class="cite-bracket">[</span>16<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-17" class="reference"><a href="#cite_note-17"><span class="cite-bracket">[</span>17<span class="cite-bracket">]</span></a></sup> since the Love of Reading Foundation's inception, with Indigo covering all of the operating costs of the foundation. The funding given to the schools is split across a 90% credit to spend at Indigo and 10% cash to be spent anywhere, as long as it contributes to advancement of literacy.<sup id="cite_ref-18" class="reference"><a href="#cite_note-18"><span class="cite-bracket">[</span>18<span class="cite-bracket">]</span></a></sup> </p><p>In addition to the regularly collected funds, the annual Adopt a School program has increased the Indigo Love of Reading Foundation's donations up to a total of CAD 26 million given to more than 3,000 school libraries<sup id="cite_ref-19" class="reference"><a href="#cite_note-19"><span class="cite-bracket">[</span>19<span class="cite-bracket">]</span></a></sup> in Canada since 2004. During the month-long Adopt a School program, each retail store selects a local school to be the recipient of the donations the store collects during that time period.<sup id="cite_ref-20" class="reference"><a href="#cite_note-20"><span class="cite-bracket">[</span>20<span class="cite-bracket">]</span></a></sup> </p><p>In 2007, the Indigo Love of Reading Foundation produced a documentary chronicling the issue of funding for books in Canadian elementary schools. The documentary <i>Writing on the Wall</i> recounts the establishment of the foundation, while revealing the current conditions of school libraries and literacy in Canada.<sup id="cite_ref-21" class="reference"><a href="#cite_note-21"><span class="cite-bracket">[</span>21<span class="cite-bracket">]</span></a></sup> A follow-up documentary was created in 2017<sup id="cite_ref-22" class="reference"><a href="#cite_note-22"><span class="cite-bracket">[</span>22<span class="cite-bracket">]</span></a></sup> titled "Read Between the Lines".<sup id="cite_ref-23" class="reference"><a href="#cite_note-23"><span class="cite-bracket">[</span>23<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading2"><h2 id="Kobo_Inc.">Kobo Inc.</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Indigo_Books_and_Music&action=edit&section=4" title="Edit section: Kobo Inc."><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p><a href="/wiki/Rakuten_Kobo_Inc." class="mw-redirect" title="Rakuten Kobo Inc.">Kobo Inc.</a>, an e-reader platform and manufacturer, was founded and spun off of Indigo in November 2009.<sup id="cite_ref-24" class="reference"><a href="#cite_note-24"><span class="cite-bracket">[</span>24<span class="cite-bracket">]</span></a></sup> By August 2011, the Kobo e-reading platform had become the dominant player in Canada, with research firm <a href="/wiki/Ipsos-Reid" title="Ipsos-Reid">Ipsos Reid</a> estimating that it represented 36% of the Canadian market as of that date.<sup id="cite_ref-25" class="reference"><a href="#cite_note-25"><span class="cite-bracket">[</span>25<span class="cite-bracket">]</span></a></sup> </p><p>In November 2011, Japanese <a href="/wiki/E-commerce" title="E-commerce">e-commerce</a> company <a href="/wiki/Rakuten" title="Rakuten">Rakuten</a> purchased the company for US$315 million in cash.<sup id="cite_ref-26" class="reference"><a href="#cite_note-26"><span class="cite-bracket">[</span>26<span class="cite-bracket">]</span></a></sup> Around 58% of Kobo was owned by Indigo at the time of the purchase.<sup id="cite_ref-27" class="reference"><a href="#cite_note-27"><span class="cite-bracket">[</span>27<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading2"><h2 id="Employee_programs">Employee programs</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Indigo_Books_and_Music&action=edit&section=5" title="Edit section: Employee programs"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Indigo was listed as one of Canada's Top 20 Employer Brands in the 2018 survey by <a href="/wiki/Randstad_Holding" class="mw-redirect" title="Randstad Holding">Randstad Holding</a>.<sup id="cite_ref-28" class="reference"><a href="#cite_note-28"><span class="cite-bracket">[</span>28<span class="cite-bracket">]</span></a></sup> This is due in part to staff rewards program which includes benefits eligibility for both full-time and part-time employees. Indigo also offers a company-matched RRSP program and yearly employee scholarships. </p> <div class="mw-heading mw-heading2"><h2 id="Criticism_and_controversies">Criticism and controversies</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Indigo_Books_and_Music&action=edit&section=6" title="Edit section: Criticism and controversies"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <div class="mw-heading mw-heading3"><h3 id="Charity_scandal">Charity scandal</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Indigo_Books_and_Music&action=edit&section=7" title="Edit section: Charity scandal"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>CBC Marketplace showed that Indigo is doubly profiting from its own charity "Love of Reading Foundation": the charity forced schools to buy books only from Indigo at full retail price. All other donors usually sell to charities at wholesale price.<a rel="nofollow" class="external autonumber" href="https://www.cbc.ca/news/business/checkout-donations-poor-transparency-about-where-the-money-goes-1.2963923">[1]</a> Then, the charity used the profits to get charity tax refund for the donation to its own charity. Based on data provided by the CBC documentary, the profits obtained is almost equal to the charity it gives if the tax refunds is taken into account. </p> <div class="mw-heading mw-heading3"><h3 id="Product_removal">Product removal</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Indigo_Books_and_Music&action=edit&section=8" title="Edit section: Product removal"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>In 2001, Indigo removed <a href="/wiki/Adolf_Hitler" title="Adolf Hitler">Adolf Hitler</a>'s <i><a href="/wiki/Mein_Kampf" title="Mein Kampf">Mein Kampf</a></i> from the shelves.<sup id="cite_ref-29" class="reference"><a href="#cite_note-29"><span class="cite-bracket">[</span>29<span class="cite-bracket">]</span></a></sup> In 2006, Indigo decided not to sell the June issue of <i><a href="/wiki/Harper%27s_Magazine" title="Harper's Magazine">Harper's Magazine</a></i>, which reprinted the <a href="/wiki/Jyllands-Posten_Muhammad_cartoons_controversy" title="Jyllands-Posten Muhammad cartoons controversy">controversial cartoons</a> of the <a href="/wiki/Muslim" class="mw-redirect" title="Muslim">Muslim</a> prophet <a href="/wiki/Muhammad" title="Muhammad">Muhammad</a> that had led to violent demonstrations around the world.<sup id="cite_ref-30" class="reference"><a href="#cite_note-30"><span class="cite-bracket">[</span>30<span class="cite-bracket">]</span></a></sup> Indigo also did not distribute the issue of <i><a href="/wiki/Western_Standard" title="Western Standard">Western Standard</a></i> which reprinted and discussed those same cartoons.<sup id="cite_ref-31" class="reference"><a href="#cite_note-31"><span class="cite-bracket">[</span>31<span class="cite-bracket">]</span></a></sup> The company has also reportedly refused to stock several titles by <a href="/wiki/David_Icke" title="David Icke">David Icke</a>, and <a href="/wiki/Firearms" class="mw-redirect" title="Firearms">firearms</a> magazines.<sup id="cite_ref-32" class="reference"><a href="#cite_note-32"><span class="cite-bracket">[</span>32<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading3"><h3 id="Competitive_position">Competitive position</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Indigo_Books_and_Music&action=edit&section=9" title="Edit section: Competitive position"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>The Indigo/Chapters chain has been criticized over what some perceive as a virtual <a href="/wiki/Monopoly" title="Monopoly">monopoly</a> over retail-based book sales in Canada. In 2002, the company strongly opposed the entry of <a href="/wiki/Amazon.com" class="mw-redirect" title="Amazon.com">Amazon</a> into the Canadian marketplace with accusations the U.S.-based company was skirting regulations about foreign ownership of Canadian booksellers.<sup id="cite_ref-33" class="reference"><a href="#cite_note-33"><span class="cite-bracket">[</span>33<span class="cite-bracket">]</span></a></sup> </p><p>Indigo's expansion has been blamed, among other factors, for the financial difficulties of some <a href="/wiki/Independent_bookstore" title="Independent bookstore">independent booksellers</a> in Canada. In particular, its rise coincided with the bankruptcy of <a href="/wiki/Lichtman%27s" title="Lichtman's">Lichtman's</a>, once Canada's largest independent bookseller.<sup id="cite_ref-34" class="reference"><a href="#cite_note-34"><span class="cite-bracket">[</span>34<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading2"><h2 id="See_also">See also</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Indigo_Books_and_Music&action=edit&section=10" title="Edit section: See also"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <ul><li><a href="/wiki/Publishing" title="Publishing">Publishing</a></li></ul> <div class="mw-heading mw-heading2"><h2 id="References">References</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Indigo_Books_and_Music&action=edit&section=11" title="Edit section: References"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <style data-mw-deduplicate="TemplateStyles:r1239543626">.mw-parser-output .reflist{margin-bottom:0.5em;list-style-type:decimal}@media screen{.mw-parser-output .reflist{font-size:90%}}.mw-parser-output .reflist .references{font-size:100%;margin-bottom:0;list-style-type:inherit}.mw-parser-output .reflist-columns-2{column-width:30em}.mw-parser-output .reflist-columns-3{column-width:25em}.mw-parser-output .reflist-columns{margin-top:0.3em}.mw-parser-output .reflist-columns ol{margin-top:0}.mw-parser-output .reflist-columns li{page-break-inside:avoid;break-inside:avoid-column}.mw-parser-output .reflist-upper-alpha{list-style-type:upper-alpha}.mw-parser-output .reflist-upper-roman{list-style-type:upper-roman}.mw-parser-output .reflist-lower-alpha{list-style-type:lower-alpha}.mw-parser-output .reflist-lower-greek{list-style-type:lower-greek}.mw-parser-output .reflist-lower-roman{list-style-type:lower-roman}</style><div class="reflist reflist-columns references-column-width" style="column-width: 30em;"> <ol class="references"> <li id="cite_note-1"><span class="mw-cite-backlink"><b><a href="#cite_ref-1">^</a></b></span> <span class="reference-text"><a rel="nofollow" class="external text" href="https://static.indigoimages.ca/2018/corporate/Indigo_Annual-Report_2018.pdf">Indigo - 2018 Annual Report, Retrieved August 17, 2018</a></span> </li> <li id="cite_note-2"><span class="mw-cite-backlink"><b><a href="#cite_ref-2">^</a></b></span> <span class="reference-text"><style data-mw-deduplicate="TemplateStyles:r1238218222">.mw-parser-output cite.citation{font-style:inherit;word-wrap:break-word}.mw-parser-output .citation q{quotes:"\"""\"""'""'"}.mw-parser-output .citation:target{background-color:rgba(0,127,255,0.133)}.mw-parser-output .id-lock-free.id-lock-free a{background:url("//upload.wikimedia.org/wikipedia/commons/6/65/Lock-green.svg")right 0.1em center/9px no-repeat}.mw-parser-output .id-lock-limited.id-lock-limited a,.mw-parser-output .id-lock-registration.id-lock-registration a{background:url("//upload.wikimedia.org/wikipedia/commons/d/d6/Lock-gray-alt-2.svg")right 0.1em center/9px no-repeat}.mw-parser-output .id-lock-subscription.id-lock-subscription a{background:url("//upload.wikimedia.org/wikipedia/commons/a/aa/Lock-red-alt-2.svg")right 0.1em center/9px no-repeat}.mw-parser-output .cs1-ws-icon a{background:url("//upload.wikimedia.org/wikipedia/commons/4/4c/Wikisource-logo.svg")right 0.1em center/12px no-repeat}body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .id-lock-free a,body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .id-lock-limited a,body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .id-lock-registration a,body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .id-lock-subscription a,body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .cs1-ws-icon a{background-size:contain;padding:0 1em 0 0}.mw-parser-output .cs1-code{color:inherit;background:inherit;border:none;padding:inherit}.mw-parser-output .cs1-hidden-error{display:none;color:var(--color-error,#d33)}.mw-parser-output .cs1-visible-error{color:var(--color-error,#d33)}.mw-parser-output .cs1-maint{display:none;color:#085;margin-left:0.3em}.mw-parser-output .cs1-kern-left{padding-left:0.2em}.mw-parser-output .cs1-kern-right{padding-right:0.2em}.mw-parser-output .citation .mw-selflink{font-weight:inherit}@media screen{.mw-parser-output .cs1-format{font-size:95%}html.skin-theme-clientpref-night .mw-parser-output .cs1-maint{color:#18911f}}@media screen and (prefers-color-scheme:dark){html.skin-theme-clientpref-os .mw-parser-output .cs1-maint{color:#18911f}}</style><cite class="citation web cs1"><a rel="nofollow" class="external text" href="https://static.indigoimages.ca/2018/corporate/Indigo_Annual-Report_2018.pdf">"2018 Annual Report"</a> <span class="cs1-format">(PDF)</span>. <i>indigo.ca</i><span class="reference-accessdate">. Retrieved <span class="nowrap">2018-02-06</span></span>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=unknown&rft.jtitle=indigo.ca&rft.atitle=2018+Annual+Report&rft_id=https%3A%2F%2Fstatic.indigoimages.ca%2F2018%2Fcorporate%2FIndigo_Annual-Report_2018.pdf&rfr_id=info%3Asid%2Fen.wikipedia.org%3AIndigo+Books+and+Music" class="Z3988"></span></span> </li> <li id="cite_note-3"><span class="mw-cite-backlink"><b><a href="#cite_ref-3">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFWon2016" class="citation news cs1">Won, Craig (7 July 2016). <a rel="nofollow" class="external text" href="https://www.thestar.com/business/2016/07/06/indigo-plans-massive-store-renovations.html">"Indigo plans massive store renovations"</a>. <i>Toronto Star</i>. p. B1.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=article&rft.jtitle=Toronto+Star&rft.atitle=Indigo+plans+massive+store+renovations&rft.pages=B1&rft.date=2016-07-07&rft.aulast=Won&rft.aufirst=Craig&rft_id=https%3A%2F%2Fwww.thestar.com%2Fbusiness%2F2016%2F07%2F06%2Findigo-plans-massive-store-renovations.html&rfr_id=info%3Asid%2Fen.wikipedia.org%3AIndigo+Books+and+Music" class="Z3988"></span></span> </li> <li id="cite_note-4"><span class="mw-cite-backlink"><b><a href="#cite_ref-4">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation news cs1"><a rel="nofollow" class="external text" href="https://www.thestar.com/business/2017/11/02/indigo-books-says-its-planning-its-first-us-expansion-next-summer.html">"Indigo Books says it's planning its first U.S. expansion next summer"</a>. <i><a href="/wiki/Toronto_Star" title="Toronto Star">Toronto Star</a></i>. 2 October 2017<span class="reference-accessdate">. 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Retrieved <span class="nowrap">2012-12-13</span></span>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.genre=unknown&rft.btitle=Goodreports+News+Archive+4&rft.pub=Goodreports.net&rft_id=http%3A%2F%2Fwww.goodreports.net%2Fnews%2Fnews4.htm&rfr_id=info%3Asid%2Fen.wikipedia.org%3AIndigo+Books+and+Music" class="Z3988"></span></span> </li> <li id="cite_note-30"><span class="mw-cite-backlink"><b><a href="#cite_ref-30">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFJames_Adams2006" class="citation news cs1">James Adams (May 27, 2006). <a rel="nofollow" class="external text" href="https://www.theglobeandmail.com/arts/indigo-pulls-controversial-harpers-off-the-shelves/article1099927/">"Indigo pulls controversial Harper's off the shelves"</a>. <i><a href="/wiki/The_Globe_and_Mail" title="The Globe and Mail">The Globe and Mail</a></i>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=article&rft.jtitle=The+Globe+and+Mail&rft.atitle=Indigo+pulls+controversial+Harper%27s+off+the+shelves&rft.date=2006-05-27&rft.au=James+Adams&rft_id=https%3A%2F%2Fwww.theglobeandmail.com%2Farts%2Findigo-pulls-controversial-harpers-off-the-shelves%2Farticle1099927%2F&rfr_id=info%3Asid%2Fen.wikipedia.org%3AIndigo+Books+and+Music" class="Z3988"></span></span> </li> <li id="cite_note-31"><span class="mw-cite-backlink"><b><a href="#cite_ref-31">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation web cs1"><a rel="nofollow" class="external text" href="https://web.archive.org/web/20060629135731/http://www.canada.com/montrealgazette/news/editorial/story.html?id=eaf7a2a8-4526-4d31-a8ef-df6d609a8da5">"A little more free speech, please"</a>. The Gazette. May 31, 2006. Archived from <a rel="nofollow" class="external text" href="http://www.canada.com/montrealgazette/news/editorial/story.html?id=eaf7a2a8-4526-4d31-a8ef-df6d609a8da5">the original</a> on June 29, 2006.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.genre=unknown&rft.btitle=A+little+more+free+speech%2C+please&rft.pub=The+Gazette&rft.date=2006-05-31&rft_id=http%3A%2F%2Fwww.canada.com%2Fmontrealgazette%2Fnews%2Feditorial%2Fstory.html%3Fid%3Deaf7a2a8-4526-4d31-a8ef-df6d609a8da5&rfr_id=info%3Asid%2Fen.wikipedia.org%3AIndigo+Books+and+Music" class="Z3988"></span></span> </li> <li id="cite_note-32"><span class="mw-cite-backlink"><b><a href="#cite_ref-32">^</a></b></span> <span class="reference-text"><a rel="nofollow" class="external text" href="http://www.eohc.ca/chapters.asp">Eastern Ontario Firearm Club "Boycott Chapters" page</a> <a rel="nofollow" class="external text" href="https://web.archive.org/web/20081228011249/http://www.eohc.ca/chapters.asp">Archived</a> 2008-12-28 at the <a href="/wiki/Wayback_Machine" title="Wayback Machine">Wayback Machine</a></span> </li> <li id="cite_note-33"><span class="mw-cite-backlink"><b><a href="#cite_ref-33">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation web cs1"><a rel="nofollow" class="external text" href="https://archive.today/20071017171614/http://www.ctv.ca/servlet/ArticleNews/story/CTVNews/20020625/amazon_canada020625?s_name=&no_ads=">"CTV News | Top Stories - Breaking News - Top News Headlines"</a>. Ctv.ca. Archived from <a rel="nofollow" class="external text" href="http://www.ctv.ca/servlet/ArticleNews/story/CTVNews/20020625/amazon_canada020625?s_name=&no_ads=">the original</a> on 2007-10-17<span class="reference-accessdate">. Retrieved <span class="nowrap">2012-12-13</span></span>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.genre=unknown&rft.btitle=CTV+News+%26%23124%3B+Top+Stories+-+Breaking+News+-+Top+News+Headlines&rft.pub=Ctv.ca&rft_id=http%3A%2F%2Fwww.ctv.ca%2Fservlet%2FArticleNews%2Fstory%2FCTVNews%2F20020625%2Famazon_canada020625%3Fs_name%3D%26no_ads%3D&rfr_id=info%3Asid%2Fen.wikipedia.org%3AIndigo+Books+and+Music" class="Z3988"></span></span> </li> <li id="cite_note-34"><span class="mw-cite-backlink"><b><a href="#cite_ref-34">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation news cs1"><a rel="nofollow" class="external text" href="http://www.cbc.ca/news/canada/lichtman-s-books-facing-bankruptcy-1.247236">"Lichtman's files for bankruptcy protection"</a>. <i>CBC News</i>. March 7, 2000.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=article&rft.jtitle=CBC+News&rft.atitle=Lichtman%27s+files+for+bankruptcy+protection&rft.date=2000-03-07&rft_id=http%3A%2F%2Fwww.cbc.ca%2Fnews%2Fcanada%2Flichtman-s-books-facing-bankruptcy-1.247236&rfr_id=info%3Asid%2Fen.wikipedia.org%3AIndigo+Books+and+Music" class="Z3988"></span></span> </li> </ol></div> <div class="mw-heading mw-heading2"><h2 id="External_links">External links</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Indigo_Books_and_Music&action=edit&section=12" title="Edit section: External links"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <style data-mw-deduplicate="TemplateStyles:r1235681985">.mw-parser-output .side-box{margin:4px 0;box-sizing:border-box;border:1px solid #aaa;font-size:88%;line-height:1.25em;background-color:var(--background-color-interactive-subtle,#f8f9fa);display:flow-root}.mw-parser-output .side-box-abovebelow,.mw-parser-output .side-box-text{padding:0.25em 0.9em}.mw-parser-output .side-box-image{padding:2px 0 2px 0.9em;text-align:center}.mw-parser-output .side-box-imageright{padding:2px 0.9em 2px 0;text-align:center}@media(min-width:500px){.mw-parser-output .side-box-flex{display:flex;align-items:center}.mw-parser-output .side-box-text{flex:1;min-width:0}}@media(min-width:720px){.mw-parser-output .side-box{width:238px}.mw-parser-output .side-box-right{clear:right;float:right;margin-left:1em}.mw-parser-output .side-box-left{margin-right:1em}}</style><style data-mw-deduplicate="TemplateStyles:r1237033735">@media print{body.ns-0 .mw-parser-output .sistersitebox{display:none!important}}@media screen{html.skin-theme-clientpref-night .mw-parser-output .sistersitebox img[src*="Wiktionary-logo-en-v2.svg"]{background-color:white}}@media screen and (prefers-color-scheme:dark){html.skin-theme-clientpref-os .mw-parser-output .sistersitebox img[src*="Wiktionary-logo-en-v2.svg"]{background-color:white}}</style><div class="side-box side-box-right plainlinks sistersitebox"><style data-mw-deduplicate="TemplateStyles:r1126788409">.mw-parser-output .plainlist ol,.mw-parser-output .plainlist ul{line-height:inherit;list-style:none;margin:0;padding:0}.mw-parser-output .plainlist ol li,.mw-parser-output .plainlist ul li{margin-bottom:0}</style> <div class="side-box-flex"> <div class="side-box-image"><span class="noviewer" typeof="mw:File"><span><img alt="" src="//upload.wikimedia.org/wikipedia/en/thumb/4/4a/Commons-logo.svg/30px-Commons-logo.svg.png" decoding="async" width="30" height="40" class="mw-file-element" srcset="//upload.wikimedia.org/wikipedia/en/thumb/4/4a/Commons-logo.svg/45px-Commons-logo.svg.png 1.5x, //upload.wikimedia.org/wikipedia/en/thumb/4/4a/Commons-logo.svg/59px-Commons-logo.svg.png 2x" data-file-width="1024" data-file-height="1376" /></span></span></div> <div class="side-box-text plainlist">Wikimedia Commons has media related to <span style="font-weight: bold; font-style: italic;"><a href="https://commons.wikimedia.org/wiki/Category:Indigo_Books_and_Music" class="extiw" title="commons:Category:Indigo Books and Music">Indigo Books and Music</a></span>.</div></div> </div> <ul><li><span class="official-website"><span class="url"><a rel="nofollow" class="external text" href="https://www.chapters.indigo.ca/en-ca/">Official website</a></span></span> <span class="mw-valign-text-top" typeof="mw:File/Frameless"><a href="https://www.wikidata.org/wiki/Q2477358#P856" title="Edit this at Wikidata"><img alt="Edit this at Wikidata" src="//upload.wikimedia.org/wikipedia/en/thumb/8/8a/OOjs_UI_icon_edit-ltr-progressive.svg/10px-OOjs_UI_icon_edit-ltr-progressive.svg.png" decoding="async" width="10" height="10" class="mw-file-element" srcset="//upload.wikimedia.org/wikipedia/en/thumb/8/8a/OOjs_UI_icon_edit-ltr-progressive.svg/15px-OOjs_UI_icon_edit-ltr-progressive.svg.png 1.5x, //upload.wikimedia.org/wikipedia/en/thumb/8/8a/OOjs_UI_icon_edit-ltr-progressive.svg/20px-OOjs_UI_icon_edit-ltr-progressive.svg.png 2x" data-file-width="20" data-file-height="20" /></a></span></li> <li><a rel="nofollow" class="external text" href="https://web.archive.org/web/20180729220934/https://www.loveofreading.org/">Indigo Love of Reading Foundation website</a></li> <li><a rel="nofollow" class="external text" href="https://web.archive.org/web/20070306221140/http://www.canadianencyclopedia.ca/index.cfm?PgNm=TCE&Params=M1ARTM0012285">Canadian Encyclopedia: Chapters Bid</a></li> <li><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFLockheed2001" class="citation web cs1">Lockheed, Gordon (October 26, 2001). <a rel="nofollow" class="external text" href="https://web.archive.org/web/20160401130937/http://www.dooneyscafe.com/archives/71">"Bookselling and Book Publishing in Canada, an emergency report | dooneyscafe.com"</a>. <i>dooneyscafe.com</i>. Archived from <a rel="nofollow" class="external text" href="http://www.dooneyscafe.com/archives/71">the original</a> on 1 April 2016<span class="reference-accessdate">. Retrieved <span class="nowrap">29 August</span> 2011</span>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=unknown&rft.jtitle=dooneyscafe.com&rft.atitle=Bookselling+and+Book+Publishing+in+Canada%2C+an+emergency+report+%26%23124%3B+dooneyscafe.com&rft.date=2001-10-26&rft.aulast=Lockheed&rft.aufirst=Gordon&rft_id=http%3A%2F%2Fwww.dooneyscafe.com%2Farchives%2F71&rfr_id=info%3Asid%2Fen.wikipedia.org%3AIndigo+Books+and+Music" class="Z3988"></span></li> <li><a rel="nofollow" class="external text" href="http://www.publishersweekly.com/article/CA215084.html?pubdate=4%2F29%2F2002&display=archive">Publishers Weekly: Heather Reisman: "Cautiously, Respectfully Bullish"</a></li></ul> <div class="navbox-styles"><style data-mw-deduplicate="TemplateStyles:r1129693374">.mw-parser-output .hlist dl,.mw-parser-output .hlist ol,.mw-parser-output .hlist ul{margin:0;padding:0}.mw-parser-output .hlist dd,.mw-parser-output .hlist dt,.mw-parser-output .hlist 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href="/wiki/Template:Kobo" title="Template:Kobo"><abbr title="View this template">v</abbr></a></li><li class="nv-talk"><a href="/wiki/Template_talk:Kobo" title="Template talk:Kobo"><abbr title="Discuss this template">t</abbr></a></li><li class="nv-edit"><a href="/wiki/Special:EditPage/Template:Kobo" title="Special:EditPage/Template:Kobo"><abbr title="Edit this template">e</abbr></a></li></ul></div><div id="Rakuten_Kobo" style="font-size:114%;margin:0 4em"><a href="/wiki/Kobo_Inc." title="Kobo Inc.">Rakuten Kobo</a></div></th></tr><tr><th scope="row" class="navbox-group" style="width:1%">eReaders and tablets</th><td class="navbox-list-with-group navbox-list navbox-odd hlist" style="width:100%;padding:0"><div style="padding:0 0.25em"></div><table class="nowraplinks navbox-subgroup" style="border-spacing:0"><tbody><tr><th scope="row" class="navbox-group" style="width:1%">Current</th><td class="navbox-list-with-group navbox-list navbox-odd" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li>Aura Edition 2</li> <li>Aura ONE</li> <li>Aura H2O Edition 2</li> <li>Clara HD</li> <li>Clara 2E</li> <li>Forma</li> <li>Libra H2O</li> <li>Libra 2</li> <li>Nia</li> <li>Elipsa</li> <li>Sage</li></ul> </div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%">No longer manufactured</th><td class="navbox-list-with-group navbox-list navbox-even" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a href="/wiki/Kobo_Glo" title="Kobo Glo">Glo</a></li> <li>Glo HD</li> <li><a href="/wiki/Kobo_Touch" title="Kobo Touch">Touch</a></li> <li>Touch 2.0</li> <li><a href="/wiki/Kobo_Aura" title="Kobo Aura">Aura</a></li> <li><a href="/wiki/Kobo_Aura_HD" title="Kobo Aura HD">Aura HD</a></li> <li>Aura H2O</li></ul> </div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%">Discontinued</th><td class="navbox-list-with-group navbox-list navbox-odd" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li>Wi Fi eReader</li> <li>Vox</li> <li><a href="/wiki/Kobo_Arc" title="Kobo Arc">Arc</a></li> <li>Arc 7</li> <li>Arc 7HD</li> <li>Arc 10HD</li> <li><a href="/wiki/Kobo_Mini" title="Kobo Mini">Mini</a></li></ul> </div></td></tr></tbody></table><div></div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%">Key people</th><td class="navbox-list-with-group navbox-list navbox-even hlist" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a href="/wiki/Michael_Serbinis" title="Michael Serbinis">Michael Serbinis</a></li></ul> </div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%">Involved companies</th><td class="navbox-list-with-group navbox-list navbox-odd hlist" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a class="mw-selflink selflink">Indigo</a></li> <li><a href="/wiki/Rakuten" title="Rakuten">Rakuten</a></li></ul> </div></td></tr></tbody></table></div> <div class="navbox-styles"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1129693374"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1236075235"></div><div role="navigation" class="navbox" aria-labelledby="Major_bookstore_and_book_superstore_chains" style="padding:3px"><table class="nowraplinks mw-collapsible mw-collapsed navbox-inner" style="border-spacing:0;background:transparent;color:inherit"><tbody><tr><th scope="col" class="navbox-title" colspan="2"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1129693374"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1239400231"><div class="navbar plainlinks hlist navbar-mini"><ul><li class="nv-view"><a href="/wiki/Template:Bookstore_chains" title="Template:Bookstore chains"><abbr title="View this template">v</abbr></a></li><li class="nv-talk"><a href="/wiki/Template_talk:Bookstore_chains" title="Template talk:Bookstore chains"><abbr title="Discuss this template">t</abbr></a></li><li class="nv-edit"><a href="/wiki/Special:EditPage/Template:Bookstore_chains" title="Special:EditPage/Template:Bookstore chains"><abbr title="Edit this template">e</abbr></a></li></ul></div><div id="Major_bookstore_and_book_superstore_chains" style="font-size:114%;margin:0 4em">Major <a href="/wiki/Bookselling" title="Bookselling">bookstore</a> and book superstore chains</div></th></tr><tr><th scope="row" class="navbox-group" style="width:1%">Asia</th><td class="navbox-list-with-group navbox-list navbox-odd hlist" style="width:100%;padding:0"><div style="padding:0 0.25em"></div><table class="nowraplinks navbox-subgroup" style="border-spacing:0"><tbody><tr><th scope="row" class="navbox-group" style="width:1%">East</th><td class="navbox-list-with-group navbox-list navbox-odd" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a href="/wiki/Librairie_Avant-Garde_(Mount_Wutai_Branch)" title="Librairie Avant-Garde (Mount Wutai Branch)">Librairie Avant-Garde</a> (<a href="/wiki/China" title="China">CN</a>)</li> <li><a href="/wiki/Page_One_(bookstore)" title="Page One (bookstore)">Page One</a> (<a href="/wiki/China" title="China">CN</a>)</li> <li><a href="/wiki/Books_Kinokuniya" title="Books Kinokuniya">Kinokuniya</a> (JP-based)</li> <li><a href="/wiki/Book_Off" title="Book Off">Book Off</a> (JP-based)</li> <li><a href="/wiki/Culture_Convenience_Club" title="Culture Convenience Club">Tsutaya</a> (<a href="/wiki/Japan" title="Japan">JP</a>)</li> <li><a href="/wiki/Libro" title="Libro">Libro</a> (<a href="/wiki/Japan" title="Japan">JP</a>)</li> <li><a href="/wiki/Eslite_Bookstore" title="Eslite Bookstore">Eslite Bookstore</a> (<a href="/wiki/Taiwan" title="Taiwan">TW</a>-based)</li></ul> </div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%">South</th><td class="navbox-list-with-group navbox-list navbox-even" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a href="/wiki/Oxford_Bookstore" title="Oxford Bookstore">Oxford Bookstore</a> (<a href="/wiki/India" title="India">IN</a>)</li></ul> </div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%">Southeast</th><td class="navbox-list-with-group navbox-list navbox-odd" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a href="/wiki/Dokya" title="Dokya">Dokya</a> (TH-based)</li> <li><a href="/wiki/Gramedia" title="Gramedia">Gramedia</a> (<a href="/wiki/Indonesia" title="Indonesia">ID</a>)</li> <li><a href="/wiki/Gunung_Agung_(bookstore)" title="Gunung Agung (bookstore)">Gunung Agung</a> (<a href="/wiki/Indonesia" title="Indonesia">ID</a>)</li> <li><a href="/wiki/Naiin" title="Naiin">Naiin</a> (TH-based)</li> <li><a href="/wiki/Times_Bookstore" class="mw-redirect" title="Times Bookstore">Times Bookstore</a> (<a href="/wiki/Singapore" title="Singapore">SG</a>)</li> <li><a href="/wiki/National_Book_Store" title="National Book Store">National Book Store</a> (<a href="/wiki/Philippines" title="Philippines">PH</a>)</li></ul> </div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%">West</th><td class="navbox-list-with-group navbox-list navbox-even" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a href="/wiki/Jarir_Bookstore" title="Jarir Bookstore">Jarir Bookstore</a> (SA-based)</li> <li><a href="/wiki/Steimatzky" title="Steimatzky">Steimatzky</a> (<a href="/wiki/Israel" title="Israel">IL</a>)</li> <li><a href="/wiki/Tzomet_Sfarim" title="Tzomet Sfarim">Tzomet Sfarim</a> (<a href="/wiki/Israel" title="Israel">IL</a>)</li></ul> </div></td></tr></tbody></table><div></div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%">Europe</th><td class="navbox-list-with-group navbox-list navbox-odd hlist" style="width:100%;padding:0"><div style="padding:0 0.25em"></div><table class="nowraplinks navbox-subgroup" style="border-spacing:0"><tbody><tr><th scope="row" class="navbox-group" style="width:1%">East</th><td class="navbox-list-with-group navbox-list navbox-odd" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a href="/wiki/Empik" title="Empik">Empik</a> (<a href="/wiki/Poland" title="Poland">PL</a>-based)</li></ul> </div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%">North</th><td class="navbox-list-with-group navbox-list navbox-even" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a href="/wiki/Blackwell_UK" class="mw-redirect" title="Blackwell UK">Blackwell</a> (<a href="/wiki/United_Kingdom" title="United Kingdom">UK</a>)</li> <li><a href="/wiki/Eason_%26_Son" title="Eason & Son">Eason</a> (<a href="/wiki/Ireland" title="Ireland">EI</a>)</li> <li><a href="/wiki/Suomalainen_Kirjakauppa" title="Suomalainen Kirjakauppa">Suomalainen Kirjakauppa</a> (<a href="/wiki/Finland" title="Finland">FI</a>)</li> <li><a href="/wiki/Waterstones" title="Waterstones">Waterstones</a> (UK-based)</li> <li><a href="/wiki/WHSmith" title="WHSmith">WHSmith</a> (UK-based)</li></ul> </div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%">West</th><td class="navbox-list-with-group navbox-list navbox-odd" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a href="/wiki/Audax_Groep#AKO" title="Audax Groep">AKO</a> (<a href="/wiki/Netherlands" title="Netherlands">NL</a>)</li> <li><a href="/wiki/Audax_Groep#Bruna" title="Audax Groep">Bruna</a> (<a href="/wiki/Netherlands" title="Netherlands">NL</a>)</li> <li><a href="/wiki/Audax_Groep#Read_Shop" title="Audax Groep">Read Shop</a> (<a href="/wiki/Netherlands" title="Netherlands">NL</a>)</li> <li><a href="/wiki/Thalia_(bookstore)" title="Thalia (bookstore)">Thalia</a> (<a href="/wiki/Germany" title="Germany">DE</a>-based)</li></ul> </div></td></tr></tbody></table><div></div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%">North America</th><td class="navbox-list-with-group navbox-list navbox-even hlist" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a href="/wiki/Barnes_%26_Noble" title="Barnes & Noble">Barnes & Noble</a> (<a href="/wiki/United_States" title="United States">US</a>)</li> <li><a href="/wiki/Books-A-Million" title="Books-A-Million">Books-A-Million</a> (<a href="/wiki/United_States" title="United States">US</a>)</li> <li><a href="/wiki/Half_Price_Books" title="Half Price Books">Half Price Books</a> (<a href="/wiki/United_States" title="United States">US</a>)</li> <li><a class="mw-selflink selflink">Indigo Books and Music</a> (<a href="/wiki/Canada" title="Canada">CA</a>)</li></ul> </div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%">Oceania</th><td class="navbox-list-with-group navbox-list navbox-odd hlist" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a href="/wiki/Dymocks" title="Dymocks">Dymocks</a> (AU)</li> <li><a href="/wiki/Angus_%26_Robertson" title="Angus & Robertson">Angus & Robertson</a> (AU)</li></ul> </div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%">Defunct</th><td class="navbox-list-with-group navbox-list navbox-even hlist" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a href="/wiki/Amazon_Books" title="Amazon Books">Amazon Books</a> (<a href="/wiki/United_States" title="United States">US</a>)</li> <li><a href="/wiki/Borders_Group" title="Borders Group">Borders Group</a> (<a href="/wiki/United_States" title="United States">US</a>-based)</li> <li><a href="/wiki/B._Dalton" title="B. Dalton">B. Dalton</a> (<a href="/wiki/United_States" title="United States">US</a>)</li> <li><a href="/wiki/Crown_Books" title="Crown Books">Crown Books</a> (<a href="/wiki/United_States" title="United States">US</a>)</li> <li><a href="/wiki/Dillons_Booksellers" class="mw-redirect" title="Dillons Booksellers">Dillons</a> (<a href="/wiki/United_Kingdom" title="United Kingdom">UK</a>)</li> <li><a href="/wiki/Hastings_Entertainment" title="Hastings Entertainment">Hastings</a> (<a href="/wiki/United_States" title="United States">US</a>)</li> <li><a href="/wiki/Ottakar%27s" title="Ottakar's">Ottakar's</a> (<a href="/wiki/United_Kingdom" title="United Kingdom">UK</a>)</li> <li><a href="/wiki/Waldenbooks" title="Waldenbooks">Waldenbooks</a> (<a href="/wiki/United_States" title="United States">US</a>)</li></ul> </div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%">See also</th><td class="navbox-list-with-group navbox-list navbox-odd hlist" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a href="/wiki/List_of_bookstore_chains" title="List of bookstore chains">List of bookstore chains</a> (including local entities)</li></ul> </div></td></tr></tbody></table></div> <!-- NewPP limit report Parsed by mw‐api‐int.codfw.main‐849f99967d‐pz2cs Cached time: 20241125021443 Cache expiry: 510331 Reduced expiry: true Complications: [vary‐revision‐sha1, show‐toc] CPU time usage: 0.626 seconds Real time usage: 0.750 seconds Preprocessor visited node count: 3213/1000000 Post‐expand include size: 105675/2097152 bytes Template argument size: 3489/2097152 bytes Highest expansion depth: 15/100 Expensive parser function count: 4/500 Unstrip recursion depth: 1/20 Unstrip post‐expand size: 132052/5000000 bytes Lua time usage: 0.388/10.000 seconds Lua memory usage: 6293200/52428800 bytes Number of Wikibase entities loaded: 1/400 --> <!-- Transclusion expansion time report (%,ms,calls,template) 100.00% 652.903 1 -total 38.23% 249.625 1 Template:Reflist 21.10% 137.759 17 Template:Cite_web 20.82% 135.944 1 Template:Infobox_company 18.91% 123.477 1 Template:Infobox 14.21% 92.772 5 Template:Navbox 12.77% 83.350 1 Template:Kobo 10.36% 67.633 15 Template:Cite_news 10.04% 65.562 1 Template:Short_description 6.37% 41.563 2 Template:Pagetype --> <!-- Saved in parser cache with key enwiki:pcache:idhash:36556-0!canonical and timestamp 20241125021443 and revision id 1259424470. 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