Overview | Ombudsman | Policies : 국민권익위원회

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class="border_8_c add_icon flex" id="probCompAppli" style=display:none> <div class="img_box"> <img src="/main/img/icon/result_main_icon.png" alt=""> </div> <div class="sub_txt"> <p><span class="font_b font_w_r">고충민원 신청</span>은 행정기관 민원서비스 통합에 따라 국민신문고 <a title="국민신문고 새창 이동" href="http://www.epeople.go.kr" target="_blank" class="font_b a_border_btm_02 font_w_r"> www.epeople.go.kr </a> 를 통해 서비스하고 있습니다.</p> <p>이용문의 : <span class="font_b">☎(국민신문고)1600-8172</span></p> </div> </div>  <div class="border_8_c add_icon flex" id="adminAgency" style=display:none> <div class="img_box"> <img src="/main/img/icon/result_main_icon.png" alt=""> </div> <div class="sub_txt"> <p><span class="font_b font_w_r">Overview</span>은 행정기관 민원서비스 통합에 따라 국민신문고 <a title="국민신문고 새창 이동" href="http://www.epeople.go.kr" target="_blank" class="font_b a_border_btm_02 font_w_r"> www.epeople.go.kr </a> 를 통해 서비스하고 있습니다.</p> <p>이용문의 : <span class="font_b">☎(국민신문고)1600-8172</span></p> </div> </div>  <div class="border_8_c add_icon flex" id="coop" style=display:none> <div class="img_box"> <img src="/main/img/icon/result_main_icon.png" alt=""> </div> <div class="sub_txt" style=margin-top:15px> <p><span class="font_b font_w_r">협동조합 경영공시</span>는 한국사회적기업진흥원에서 운영하는 COOP협동조합 <a title="COOP협동조합 새창 이동" href="http://www.coop.go.kr" target="_blank" class="font_b a_border_btm_02 font_w_r"> www.coop.go.kr </a>을 연계하여 서비스하고 있습니다.</p> </div> </div>   <div class="border_8_c add_icon flex" id="policyRealNameFinan" style=display:none> <div class="img_box"> <img src="/main/img/icon/result_main_icon.png" alt=""> </div> <div class="sub_txt" style=margin-top:15px> <p><span class="font_b font_w_r">정책실명제</span>는 주요 정책의 결정 및 집행 과정을 종합적으로 기록, 보존하여 행정의 책임성과 투명성을 확보하기 위하여 국정과제, 예산사업, 정책연구용역과제, 법령 등을 대상으로 매년 '중점관리 대상사업'을 선정하여 공개합니다.</p> </div> </div> <div id="contents_body"> <script type="text/javascript"> Kakao.init('cc512ae3122ecc70dab9ea92c7c6326b'); var url = document.location.href; var title = 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/* 22.09.20 kimjinhee */ }else if(mid == "a10502020000"){ $('#policyRealNameFinan').css('display', ''); } } sentencesOfGuide(); </script> <div class="container"> <div class="inner-contBox"> <div class="cont-informBox01"> <p class="inform-title col_bb">The ACRC resolves complaints of the people</p> <p class="inform-subtxt"><span class="col_bb font_bold">The ACRC,</span> as the national ombudsman of Korea and the final complaint-handling institution of the government,</p> <p class="inform-subtxt">investigates complaints from the perspective of the people and suggests multilateral solutions.</p> </div> <p class="bullet-title04 mar_b_30 mar_t_50"> <img src="/main/img/icon/bullet-01.png" alt=""> <span class="font_bold">Ombudsman is </span> an institutional system to prevent, properly control, and resolve infringement of freedom and rights of the people due to the misuse or abuse of administrative authority, and even to promote institutional improvements. </p> <p class="bullet-title04"> <img src="/main/img/icon/bullet-01.png" alt=""> <span class="font_bold"> The ACRC,</span> as the ombudsman of the central government to resolve complaints and relieve rights and interests of the people, receives, investigates, and addresses civil complaints to protect the basic rights and interests of the people and to secure administrative adequacy. </p> <h4 class="p_title t_icon mar_b_30 mar_t_40"> <img src="/main/img/icon/prvc_info_title.png" alt="">Main Functions </h4> <div class="cont-layoutType01 mar_b_50"> <ul> <li class="flex"> <p class="titleBox">Investigate and handle civil complaints</p> <ul class="subBox"> <li>The ACRC investigates and handles civil complaints about the redress of a grievance on matters that infringe the rights of the people or give any inconvenience or burden to people due to the unlawful, irrational, or passive disposition of an administrative agency, etc., or the irrational administrative system.</li> </ul> </li> <li class="flex"> <p class="titleBox">Resolve collective complaints through mediation</p> <ul class="subBox"> <li>The ACRC resolves complaints involving either multiple stakeholders or recognized as having huge social repercussions by mediating each party’s stance. </li> </ul> </li> <li class="flex"> <p class="titleBox">Operate Mobile Shinmungo(Outreach Bus) for complaint-handling </p> <ul class="subBox"> <li>The outreach program for complaint-handling functions as a communication channel by visiting people living in areas with limited access to complaint filing, so that their grievances can be heard and be redressed.</li> </ul> </li> <li class="flex"> <p class="titleBox">Support local grievance commissions </p> <ul class="subBox"> <li>The ACRC provides support for local governments to facilitate the establishment and operation of local grievance commissions to handle civil complaints fairly and promptly from the perspective of the third party. </li> </ul> </li> </ul> </div> </div> </div> </div> <div class="contents_info"> </div> 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