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<!DOCTYPE html><html lang="en"><head><meta charSet="utf-8"/><meta name="viewport" content="width=device-width, initial-scale=1"/><link rel="stylesheet" href="/_next/static/css/8019450fcf18dfee.css" data-precedence="next"/><link rel="preload" href="/_next/static/chunks/webpack-243819c8cc6bf022.js" as="script" fetchPriority="low"/><script src="/_next/static/chunks/fd9d1056-d0fb5dd0bdc2c87e.js" async=""></script><script src="/_next/static/chunks/864-b1b2f9fe1c17051b.js" async=""></script><script src="/_next/static/chunks/main-app-1baf6f4ffa3bcb4d.js" async=""></script><link rel="preload" href="https://plausible.io/js/script.tagged-events.js" as="script"/><link rel="preload" href="https://www.googletagmanager.com/gtag/js?id=G-D1H4DNFLZ2" as="script"/><link rel="icon" href="/favicon.ico" sizes="any"/><title>gov.sg SMS Sender ID</title><meta name="description" content="All government SMSes will come from gov.sg in 1st July 2024"/><script src="/_next/static/chunks/polyfills-c67a75d1b6f99dc8.js" noModule=""></script></head><body class="overflow-x-hidden min-h-screen flex flex-col"><sgds-masthead></sgds-masthead><header><div class="container mx-auto"><div class="lg:hidden w-full"><div class="w-full flex justify-between items-center h-24"><div class="flex justify-start items-center h-16"><a href="/"><img alt="gov.sg logo" loading="lazy" width="60" height="44" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fgovsglogo.9acfc0bd.png&w=64&q=75 1x, /_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fgovsglogo.9acfc0bd.png&w=128&q=75 2x" src="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fgovsglogo.9acfc0bd.png&w=128&q=75"/></a></div><div class="flex gap-x-4 items-center"><button class="border font-medium text-lg text-govsg-neutral-mid bg-white hover:ring-2 hover:ring-offset-2 hover:ring-neutral-800 rounded-md h-12 px-3 flex justify-start items-center overflow-hidden group focus:outline-neutral-200" type="button" id="radix-:R1ilda:" aria-haspopup="menu" aria-expanded="false" data-state="closed"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-globe w-4 h-4 text-govsg-neutral-mid "><circle cx="12" cy="12" r="10"></circle><path d="M12 2a14.5 14.5 0 0 0 0 20 14.5 14.5 0 0 0 0-20"></path><path d="M2 12h20"></path></svg><span class="mx-3">English</span><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-chevron-down w-4 h-4 text-govsg-neutral-mid"><path d="m6 9 6 6 6-6"></path></svg></button><button class="text-slate-700 hover:bg-slate-100 hover:text-slate-600 rounded-md h-12 w-12 flex justify-center items-center cursor-pointer relative"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-menu w-6 h-6 stroke-2"><line x1="4" x2="20" y1="12" y2="12"></line><line x1="4" x2="20" y1="6" y2="6"></line><line x1="4" x2="20" y1="18" y2="18"></line></svg></button></div></div></div><div class="hidden lg:flex h-24 justify-between items-center bg-white"><div class="flex justify-start items-center h-16"><a href="/"><img alt="gov.sg logo" loading="lazy" width="60" height="44" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fgovsglogo.9acfc0bd.png&w=64&q=75 1x, /_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fgovsglogo.9acfc0bd.png&w=128&q=75 2x" src="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fgovsglogo.9acfc0bd.png&w=128&q=75"/></a></div><div class="flex grow justify-end items-center gap-x-10"><nav class="flex gap-x-6"><li class="text-lg flex justify-start items-center"><a class=" px-2 rounded h-10 flex justify-start items-center font-medium hover:text-govsg-primary-default text-govsg-neutral-dark underline font-semibold" href="/">Home</a></li><li class="text-lg flex justify-start items-center"><a class=" px-2 rounded h-10 flex justify-start items-center font-medium hover:text-govsg-primary-default text-govsg-neutral-mid" href="/check">Check</a></li><li class="text-lg flex justify-start items-center"><a class=" px-2 rounded h-10 flex justify-start items-center font-medium hover:text-govsg-primary-default text-govsg-neutral-mid" href="/exceptions">Exceptions</a></li><li class="text-lg flex justify-start items-center"><a href="https://go.gov.sg/report-sms" class=" px-2 rounded h-10 flex justify-start items-center font-medium hover:text-govsg-primary-default text-govsg-neutral-mid" target="_blank">Report SMS<div><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-external-link ml-2 w-5 h-5"><path d="M15 3h6v6"></path><path d="M10 14 21 3"></path><path d="M18 13v6a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2V8a2 2 0 0 1 2-2h6"></path></svg></div></a></li><li class="text-lg flex justify-start items-center"><a href="https://ask.gov.sg/govsg" class=" px-2 rounded h-10 flex justify-start items-center font-medium hover:text-govsg-primary-default text-govsg-neutral-mid" target="_blank">FAQ<div><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-external-link ml-2 w-5 h-5"><path d="M15 3h6v6"></path><path d="M10 14 21 3"></path><path d="M18 13v6a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2V8a2 2 0 0 1 2-2h6"></path></svg></div></a></li><li class="text-lg flex justify-start items-center"><a class=" px-2 rounded h-10 flex justify-start items-center font-medium hover:text-govsg-primary-default text-govsg-neutral-mid" href="/status">Status</a></li></nav> <button class="border font-medium text-lg text-govsg-neutral-mid bg-white hover:ring-2 hover:ring-offset-2 hover:ring-neutral-800 rounded-md h-12 px-3 flex justify-start items-center overflow-hidden group focus:outline-neutral-200" type="button" id="radix-:Rt5da:" aria-haspopup="menu" aria-expanded="false" data-state="closed"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-globe w-4 h-4 text-govsg-neutral-mid "><circle cx="12" cy="12" r="10"></circle><path d="M12 2a14.5 14.5 0 0 0 0 20 14.5 14.5 0 0 0 0-20"></path><path d="M2 12h20"></path></svg><span class="mx-3">English</span><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-chevron-down w-4 h-4 text-govsg-neutral-mid"><path d="m6 9 6 6 6-6"></path></svg></button></div></div></div></header><main class="overflow-x-hidden"><section class="relative w-full h-full overflow-hidden"><div class="container mx-auto"><p class="hidden underline text-govsg-primary-default text-4xl md:text-5xl lg:text-6xl leading-tighter "></p><p class="hidden text-govsg-neutral-dark leading-tightest "></p><p class="hidden text-red-600 "></p><div class="grid grid-cols-3 gap-4 md:gap-8 lg:gap-8 xl:gap-16"><div class="col-span-3 lg:col-span-2 pt-4 lg:pt-0"><div class="flex flex-col gap-y-8 py-6 sm:py-8 md:py-16 lg:py-32 xl:py-[14rem] "><h1 class="govsg-heading-1 max-w-lg md:max-w-xl lg:max-w-2xl xl:max-w-3xl">SMS from government? <br/>Check that it鈥檚聽<span class="text-govsg-primary-default">gov.sg</span> </h1><h2 class="govsg-heading-3 max-w-lg md:max-w-xl xl:max-w-3xl text-slate-600 mb-12 w-full md:mb-0">From 1 July 2024,聽<span class="text-govsg-primary-default">gov.sg</span>聽is the Sender ID the government uses to send SMSes.</h2></div></div><div class="col-span-3 lg:col-span-1 -z-10 "> <div class="w-full h-[26rem] xs:h-[28rem] sm:h-[30rem] md:h-[32rem] lg:h-full flex justify-center items-end relative"><img alt="Hand with phone with the new consolidated gov.sg sender ID " loading="lazy" width="948" height="989" decoding="async" data-nimg="1" class="absolute -left-6 2xl:left-[-8rem] max-w-[30rem] sm:max-w-[32rem] md:max-w-[34rem] lg:max-w-[36rem] xl:max-w-[38rem] 2xl:max-w-[40rem]" style="color:transparent" srcSet="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fkvhand.90920b71.png&w=1080&q=75 1x, /_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fkvhand.90920b71.png&w=1920&q=75 2x" src="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fkvhand.90920b71.png&w=1920&q=75"/><img alt="Pulse animation effect" loading="lazy" width="755" height="687" decoding="async" data-nimg="1" class="absolute -z-20 animate-ping-slow -left-16 2xl:top-64" style="color:transparent" src="/_next/static/media/concentric_circle.6988ed20.svg"/></div></div></div></div></section><section class="py-24 lg:py-48 bg-govsg-neutral-light overflow-hidden"><div class="container mx-auto grid grid-cols-5 gap-8 md:gap-12 lg:gap-16 xl:gap-20 relative"><div class="col-span-5 xl:col-span-3 flex flex-col justify-start xl:justify-center w-max-3xl mb-8 xl:mb-16 text-white z-20"><p class="govsg-kicker w-full text-govsg-primary-default">Many agencies, one sender ID</p><h2 class="govsg-heading-2 mb-4 xl:mb-8 w-full text-govsg-neutral-dark text-semibold">Recognising government SMSes is now easier.</h2><div class="govsg-text-body text-govsg-neutral-mid flex flex-col gap-y-6"><p>All government agencies, ministries, statutory boards, and services now send SMSes from the <span class="text-govsg-primary-default">gov.sg </span> Sender ID.</p><p>Using a single, secure Sender ID will make it easier for the public to identify authentic government SMSes, and help protect against anyone pretending to be a government officer or agency.</p><p>The <span class="text-govsg-primary-default">gov.sg </span> SMS Sender ID is protected, and only government agencies are able to use it. So if you receive a <span class="text-govsg-primary-default">gov.sg </span> SMS, you know for sure it鈥檚 from the government.</p></div></div><div class="col-span-5 xl:col-span-2 mt-28 mb-6 xl:mb-0 flex rounded-2xl justify-center items-center z-10"><img alt="Examples of current sender IDs and spoof sender IDs " loading="lazy" width="2004" height="1744" decoding="async" data-nimg="1" class="scale-200 md:scale-150 xl:scale-200 -ml-24 lg:-ml-12 mt-12 mb-4 lg:mb-0 lg:mt-24" style="color:transparent" srcSet="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fmanysenders.1aa5e6e0.png&w=2048&q=75 1x, /_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fmanysenders.1aa5e6e0.png&w=3840&q=75 2x" src="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fmanysenders.1aa5e6e0.png&w=3840&q=75"/></div></div></section><section class="py-16 lg:py-24"><div class="container mx-auto mb-8"><div class="grid grid-cols-5 gap-8"><div class="col-span-5 xl:col-span-3 flex flex-col justify-start lg:justify-center mb-4 lg:mb-8 text-white"><h2 class="govsg-heading-2 mb-4 lg:mb-8 w-full text-govsg-neutral-dark text-semibold ">How to identify government SMSes with <span class="text-govsg-primary-default">gov.sg </span></h2><div class="govsg-text-body text-govsg-neutral-mid flex flex-col gap-y-6"><div class="w-full"> A <span class="text-govsg-primary-default">gov.sg </span> SMS will have all 4 of these indicators. If even one of them is missing, or you suspect an SMS may not be authentic, please report it immediately <a class="underline text-govsg-primary-default hover:text-red-600" href="https://go.gov.sg/report-sms" target="blank"> using this form</a>.</div> </div></div></div></div><div class="container mx-auto"><div class="grid grid-cols-12 grid-rows-12 gap-y-4 md:gap-8 "><div class="h-[18rem] md:h-[22rem] row-span-12 col-span-12 lg:row-span-6 lg:col-span-7 bg-govsg-neutral-light rounded-lg flex relative border border-slate-100 overflow-hidden"><div class="w-full h-full flex grow p-8 max-w-lg justify-start items-start z-40"><div class="flex gap-3 2xl:gap-5 undefined"><div class="govsg-heading-3 undefined"><p> The Sender ID is聽<span class="text-govsg-primary-default">gov.sg </span>聽with all letters in lowercase.</p></div></div></div><div class="absolute w-full h-full flex justify-center items-end px-4 z-20"><div class="max-w-sm md:max-w-md xl:max-w-xl xl:scale-75 origin-bottom"><img alt="Phone with gov.sg sender ID" loading="lazy" width="934" height="460" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fbento01senderid.0a5021c0.png&w=1080&q=75 1x, /_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fbento01senderid.0a5021c0.png&w=1920&q=75 2x" src="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fbento01senderid.0a5021c0.png&w=1920&q=75"/></div></div></div><div class="h-[18rem] md:h-[22rem] row-span-8 col-span-12 lg:row-span-6 lg:col-span-5 lg:col-start-8 bg-govsg-neutral-light rounded-lg flex relative border border-slate-100 overflow-hidden"><div class="w-full h-full flex grow p-8 max-w-lg justify-start items-start z-40"><div class="flex gap-3 2xl:gap-5 undefined"><div class="govsg-heading-3 undefined"><p> The SMS begins with the full name of the agency or service that sent it.</p></div></div></div><div class="absolute w-full h-full flex justify-center items-end px-4 z-20"><div class="max-w-sm md:max-w-md xl:max-w-xl xl:scale-75 origin-bottom"><img alt="SMS mock up with the government agency name" loading="lazy" width="725" height="464" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fbento02agencyname.ad87888d.png&w=750&q=75 1x, /_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fbento02agencyname.ad87888d.png&w=1920&q=75 2x" src="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fbento02agencyname.ad87888d.png&w=1920&q=75"/></div></div></div><div class="h-[18rem] md:h-[22rem] row-span-8 col-span-12 lg:row-span-6 lg:col-span-5 bg-govsg-neutral-light rounded-lg flex relative border border-slate-100 overflow-hidden"><div class="w-full h-full flex grow p-8 max-w-lg justify-start items-end z-40"><div class="flex gap-3 2xl:gap-5 undefined"><div class="govsg-heading-3 undefined"><p> The SMS ends with this signature. It means you should not reply to the message.</p></div></div></div><div class="absolute w-full h-full flex justify-center items-start z-20"><div class="max-w-sm md:max-w-md xl:max-w-xl xl:scale-75 origin-top"><img alt="SMS mock up with the footer" loading="lazy" width="840" height="485" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fbento03smsending.64a2675e.png&w=1080&q=75 1x, /_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fbento03smsending.64a2675e.png&w=1920&q=75 2x" src="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fbento03smsending.64a2675e.png&w=1920&q=75"/> </div></div></div><div class="h-[22rem] row-span-8 col-span-12 lg:row-span-6 lg:col-span-7 lg:col-start-6 bg-govsg-neutral-light rounded-lg flex relative border border-slate-100 overflow-hidden"><div class="w-full h-full flex grow p-4 md:p-8 max-w-sm md:max-w-md 2xl:max-w-lg justify-start items-start z-40"><div class="flex gap-3 2xl:gap-5 flex-col"><div class="govsg-heading-3 w-24 xs:w-36 sm:w-48 lg:w-44 xl:w-4/5"><p>SMSes from <span class="text-govsg-primary-default">gov.sg </span> are grouped into a single conversation, even if they are from different agencies.</p></div></div></div><div class="absolute w-full h-full max-h-[22rem] flex justify-end items-end z-20"><div class="flex justify-end items-center w-full h-full max-w-xs sm:max-w-sm md:max-w-md xl:max-w-xl xl:scale-75 origin-bottom-right "><img alt="Mock up of 2 messages in the thread" loading="lazy" width="840" height="1171" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fbento04threadedmessages.91bfa8b7.png&w=1080&q=75 1x, /_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fbento04threadedmessages.91bfa8b7.png&w=1920&q=75 2x" src="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fbento04threadedmessages.91bfa8b7.png&w=1920&q=75"/></div></div></div></div></div><div class="container mx-auto mt-16 mb-8 grid grid-cols-5"><div class="col-span-5 lg:col-span-3"><p class="govsg-text-body">Limited exceptions will be made for National Service matters and emergency services. Read more about <a class="underline hover:text-red-600 text-govsg-primary-default " href="/exceptions" alt="Exceptions to gov.sg SMS Sender ID"> the exceptions.</a></p></div></div></section><section class="bg-govsg-neutral-light pt-16 lg:pt-0"><div class="container mx-auto "><div class="flex flex-col-reverse lg:flex-row gap-0 lg:gap-8 2xl:gap-24 w-full justify-center items-center"><div class="flex flex-col w-full grow justify-center items-center xl:items-end "><div class="w-full max-w-md lg:max-w-lg xl:max-w-xl lg:pt-16 xl:pt-32"><img alt="Image of mock up SMS" loading="lazy" width="1116" height="1082" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fhowitworks.461fe2d4.png&w=1200&q=75 1x, /_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fhowitworks.461fe2d4.png&w=3840&q=75 2x" src="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fhowitworks.461fe2d4.png&w=3840&q=75"/></div></div><div class=" flex flex-col justify-center items-start w-full grow py-8 lg:py-20"><p class="govsg-kicker w-full text-govsg-primary-default">How it works</p><h2 class="govsg-heading-2 text-govsg-neutral-dark w-full mb-4 lg:mb-8">Securing the <span class="text-govsg-primary-default">gov.sg </span> SMS Sender ID</h2><div class="govsg-text-body text-govsg-neutral-mid flex flex-col gap-y-8"><p><span class="text-govsg-primary-default">gov.sg </span> is a restricted SMS Sender ID, and can be used only by the Singapore Government and its agencies to send SMSes.</p><p>Telecom operators like Singtel, StarHub, and M1 are assisting by blocking any Sender IDs that try to look like <span class="text-govsg-primary-default">gov.sg </span> , to make sure only government systems can use it to send SMSes.</p></div></div></div></div></section><section class=""><div class="container mx-auto"><div class="flex flex-col-reverse lg:flex-row gap-0 lg:gap-8 2xl:gap-24 w-full h-full justify-center items-center"><div class="grow flex flex-col justify-center items-start w-full py-24 lg:py-48 "><p class="govsg-kicker w-full text-govsg-primary-default">Spotted a suspicious message?</p><h2 class="govsg-heading-2 text-govsg-neutral-dark mb-4 lg:mb-8 w-full ">Report it immediately</h2><p class="govsg-text-body text-govsg-neutral-mid w-full mb-8">Stay alert to scams by always checking SMS Sender IDs and message contents carefully. Report any suspicious SMSes you see using the form below and help keep our communication networks secure.</p><button class="py-2 px-4 text-lg flex w-full md:w-fit justify-center items-center gap-x-2 bg-slate-900 text-white rounded-md font-medium hover:bg-slate-700 hover:text-white hover:border-slate-500 focus:outline focus:outline-2 focus:outline-slate-200">Report suspicious SMS</button></div><div class="w-full h-full grow flex justify-center items-end"><div class="w-full h-full max-w-md xl:max-w-lg px-8 pt-16 lg:pt-0"><img alt="Image of report suspicious sms form " loading="lazy" width="896" height="1108" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Freportsms.09ee2015.png&w=1080&q=75 1x, /_next/image?url=%2F_next%2Fstatic%2Fmedia%2Freportsms.09ee2015.png&w=1920&q=75 2x" src="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Freportsms.09ee2015.png&w=1920&q=75"/></div></div></div></div></section></main> <footer class=""><div 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