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Report a gov.sg SMS Issue
<!doctype html> <html lang="en"> <head> <meta charset="utf-8" /> <base href="/" /> <link rel="icon" type="image/svg+xml" href="./favicon.svg" /> <link rel="icon" type="image/png" sizes="32x32" href="./favicon-32x32.png" /> <link rel="icon" type="image/png" sizes="16x16" href="./favicon-16x16.png" /> <meta name="viewport" content="width=device-width, initial-scale=1" /> <meta name="theme-color" content="#ffffff" /> <meta name="description" content="NOTE: this form is only for reporting suspicious messages sent to you from the "gov.sg" SMS sender ID. For all other suspicious messages, please report them on ScamShield. -- If you are unable to receive gov.sg SMSes, please try the following steps first: https://go.gov.sg/unblock-sms 1. For Android users: Locate the messages in the Spam & blocked folder and mark them as "Not Junk" 2. For iOS users: Locate the messages in the Junk Messages folder and mark them as "Not Junk". Or, check if you turned on the auto-delete feature on your phone. Click here to find out: https://go.gov.sg/ios-find-sms If you have done that and still cannot find "gov.sg" messages, try these steps: ⒈ Restart your mobile phone ⒉ Remove messages from your inbox to clear memory for more messages ⒊ Remove any third-party filtering software (e.g. truecaller) ⒋ Disable do not disturb functions ⒌ Remove SIM and insert again ⒍ Retry to generate the SMS If these still do not work, then please select option 4 in this form and fill in the form. -- For all other queries, please submit this form. Your information will be kept private and confidential." /> <!--apple-touch-icon: 180x180--> <link rel="apple-touch-icon" sizes="180x180" href="./apple-touch-icon.png" /> <!-- manifest.json provides metadata used when your web app is installed on a user's mobile device or desktop. 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Click here to find out: https://go.gov.sg/ios-find-sms If you have done that and still cannot find "gov.sg" messages, try these steps: ⒈ Restart your mobile phone ⒉ Remove messages from your inbox to clear memory for more messages ⒊ Remove any third-party filtering software (e.g. truecaller) ⒋ Disable do not disturb functions ⒌ Remove SIM and insert again ⒍ Retry to generate the SMS If these still do not work, then please select option 4 in this form and fill in the form. -- For all other queries, please submit this form. Your information will be kept private and confidential." /> <meta property="og:image" content="/static/images/og-img-metatag-publicform.png" /> <meta property="og:type" content="website" /> <!-- Twitter META --> <meta name="twitter:card" content="summary" /> <meta name="twitter:title" content="Report a gov.sg SMS Issue" /> <meta name="twitter:description" content="NOTE: this form is only for reporting suspicious messages sent to you from the "gov.sg" SMS sender ID. For all other suspicious messages, please report them on ScamShield. -- If you are unable to receive gov.sg SMSes, please try the following steps first: https://go.gov.sg/unblock-sms 1. For Android users: Locate the messages in the Spam & blocked folder and mark them as "Not Junk" 2. For iOS users: Locate the messages in the Junk Messages folder and mark them as "Not Junk". Or, check if you turned on the auto-delete feature on your phone. Click here to find out: https://go.gov.sg/ios-find-sms If you have done that and still cannot find "gov.sg" messages, try these steps: ⒈ Restart your mobile phone ⒉ Remove messages from your inbox to clear memory for more messages ⒊ Remove any third-party filtering software (e.g. truecaller) ⒋ Disable do not disturb functions ⒌ Remove SIM and insert again ⒍ Retry to generate the SMS If these still do not work, then please select option 4 in this form and fill in the form. -- For all other queries, please submit this form. 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