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data-product-key="jiraSoftware" data-label-english="Get it free" >Consíguelo gratis</a> </li> <li class="outline-element"></li> <li id="adg4-nav-link-features" class="nav-link productNav single adg4-nav-link-features"> <a class="nav-link-button main current-page-false" data-navlinkid="nav-link-2288f1ea-e6d9-42d0-979a-9be7c7e06cac" href="/es/software/jira/service-management/features" data-event="clicked" data-uuid="2288f1ea-e6-link" data-event-component="linkButton" data-event-container="globalNav-navigation-link" data-schema-version="1" data-product-key="jiraSoftware" > Funciones </a> </li> <li id="adg4-nav-link-solutions" class="nav-link productNav has-dropdown multi adg4-nav-link-solutions"> <button class="nav-link-button main current-page-false" data-navlinkid="nav-link-b27dd1e0-76c9-4150-af9c-f71ba3a1bb7f" data-event="clicked" data-uuid="b27dd1e0-76-link" data-event-component="linkButton" data-event-container="globalNav-navigation-link" data-schema-version="1" data-product-key="jiraSoftware" > Soluciones <svg class="mobile" width="6" height="10" viewBox="0 0 6 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M1.36377 1L5.00013 5L1.36377 9" stroke="#101214" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> <svg class="desktop" width="11" height="6" viewBox="0 0 11 6" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M9.19995 1.18182L5.19995 4.81818L1.19995 1.18182" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg> </button> <button class="mobile-nav-link nav-link-button" data-tabid="tab-d5d02957-36b7-4a06-8ff1-e91b2b063cf4" data-navlinkid="nav-link-b27dd1e0-76c9-4150-af9c-f71ba3a1bb7f"> Por caso práctico <svg class="mobile" width="6" height="10" viewBox="0 0 6 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M1.36377 1L5.00013 5L1.36377 9" stroke="#101214" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> </button> <button 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data-product-key="jiraSoftware" >Equipos empresariales</a> <a href="/es/software/jira/service-management/customer-service-software" data-event="clicked" data-uuid="67c07098-96" data-event-component="linkButton" data-event-container="global-Product-Nav-link-in-dropdown" data-schema-version="1" data-product-key="jiraSoftware" >Servicio de atención al cliente</a> <a href="/es/software/jira/service-management/hr" data-event="clicked" data-uuid="7074e36b-13" data-event-component="linkButton" data-event-container="global-Product-Nav-link-in-dropdown" data-schema-version="1" data-product-key="jiraSoftware" >Human Resources</a> </div> <div id="column-aaaaf4ba-b9a5-48e3-a902-83ba7dda8a31" class="singular-column-content "> <p class="column-title">Por capacidad</p> <a href="/es/software/jira/service-management/help-desk-software-small-business-software" data-event="clicked" data-uuid="66ffc5f8-d7" data-event-component="linkButton" data-event-container="global-Product-Nav-link-in-dropdown" 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<div class="row flex-container reduced-row"> <div class="column column-md-7 lg-cozy-top light-text alignContentStretch alignItemsStretch justifyStart noWrap no s0 between" > <div class="component component--heading-textblock text-oversized"> <div class="color-head text-none"> <h1 class=" heading" > Jira Service Management para equipos de operaciones de TI </h1> </div> <p>Una solución fácil de usar que reúne el desarrollo de software y la TI en la misma plataforma para ofrecer y gestionar servicios. Jira Service Management conecta a directores de operaciones, desarrolladores e ingenieros de fiabilidad del sitio (SRE) con el contexto que necesitan para ser proactivos y mantener los sistemas en funcionamiento.</p> </div> <div class="component flexRow alignContentStretch alignItemsCenter justifyStart noWrap no s24 between component--block lg-cozy-bottom" > <div class="component component--link-button "> <a href="/es/software/jira/service-management/free" data-event="clicked" data-uuid="03bd0bde-17" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Probarlo gratis" data-label-english="Try it free" class="component__link button button--two button--regular button--primary " > Probarlo gratis </a> </div> <div class="component component--link-button "> <a href="/es/software/jira/service-management/demo" data-event="clicked" data-uuid="6011788d-2e" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Unirse a una demostración" data-label-english="Join a demo" class="component__link link-arrow " > Unirse a una demostración<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> </div> </div> </div> <div class="container-fluid md-outerspace-top"> <div class="row flex-container reduced-row"> <div class="column column-md-7 flexCol alignContentStretch alignItemsStretch justifyStart noWrap no s0 between" > <div class="component component--image"> <img id="ed9a316b" alt="Vista de solicitudes de Jira Service Management con integraciones con Jira Software" class="component__image" src="https://wac-cdn.atlassian.com/dam/jcr:473d0fba-d102-4acf-bc4a-8ab45a58b8c5/jsm-itops-deployx2.png?cdnVersion=2571" loading="lazy" /> </div> </div> <div class="column column-md-5 flexCol alignContentStretch alignItemsStretch justifyCenter noWrap no s0 between" > <div class="component component--heading-textblock"> <div class="color-head text-none"> <h3 class=" heading" > DevOps sin interrupciones </h3> </div> <p>Crea, prueba y publica software más rápido con una mejor colaboración entre los equipos de operaciones y desarrollo de TI en Jira Software y Bitbucket.</p> </div> <div class="component component--link-button "> <a href="https://www.atlassian.com/software/jira/service-management/product-guide/tips-and-tricks/jira-service-management-and-jira-software#overview" data-event="clicked" data-uuid="068f9974-18" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Más información" data-label-english="Learn more" class="component__link link-arrow " > Más información<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> </div> </div> <div class="container-fluid"> <div class="row flex-container reduced-row"> <div class="column column-md-5 column-xs-order-1 column-md-order-0 flexCol alignContentStretch alignItemsStretch justifyCenter noWrap no s0 between" > <div class="component component--heading-textblock"> <div class="color-head text-none"> <h3 class=" heading" > Despliega con confianza </h3> </div> <p>Obtén contexto a lo largo del ciclo de vida de DevOps, incluidas las confirmaciones de código, las solicitudes de incorporación de cambios, las compilaciones y las publicaciones.</p> </div> <div class="component component--link-button "> <a href="/es/software/jira/service-management/product-guide/getting-started/change-management" data-event="clicked" data-uuid="edf576cd-3b" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Más información" data-label-english="Learn more" class="component__link link-arrow " > Más información<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> <div class="column column-md-7 column-xs-order-0 column-md-order-1 flexCol alignContentStretch alignItemsStretch justifyStart noWrap no s0 between" > <div class="component component--image"> <img id="367253e6" alt="Vista de solicitudes de Jira Service Management con datos de solicitud de incorporación de cambios integrados" class="component__image" src="https://wac-cdn.atlassian.com/dam/jcr:6d02228c-5531-4fb3-87fa-fed350ab87db/jsm-itops-buildx2.png?cdnVersion=2571" loading="lazy" /> </div> </div> </div> </div> <div class="container-fluid"> <div class="row flex-container reduced-row"> <div class="column column-md-7 flexCol alignContentStretch alignItemsStretch justifyStart noWrap no s0 between" > <div class="component component--image"> <img id="ab9652c9" alt="Vista detallada de investigación de incidentes en Jira Service Management" class="component__image" src="https://wac-cdn.atlassian.com/dam/jcr:5216b494-6008-4b26-90a5-8775a2d4e151/jsm-itops-incidentx2.png?cdnVersion=2571" loading="lazy" /> </div> </div> <div class="column column-md-5 flexCol alignContentStretch alignItemsStretch justifyCenter noWrap no s0 between" > <div class="component component--heading-textblock"> <div class="color-head text-none"> <h3 class=" heading" > reducir el tiempo de inactividad, </h3> </div> <p>Investiga, resuelve y evita los incidentes rápidamente con la vista central de investigación de incidentes y los flujos de trabajo coordinados de gestión de cambios. Vincula las incidencias más comunes y abórdalas para restablecer el servicio más rápido.</p> </div> <div class="component component--link-button "> <a href="/es/software/jira/service-management/product-guide/getting-started/incident-management" data-event="clicked" data-uuid="e4be0804-b3" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Más información" data-label-english="Learn more" class="component__link link-arrow " > Más información<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> </div> </div> <div class="container-fluid md-comfortable-bottom"> <div class="row flex-container reduced-row"> <div class="column column-md-5 column-xs-order-1 column-md-order-0 flexCol alignContentStretch alignItemsStretch justifyCenter noWrap no s0 between" > <div class="component component--heading-textblock"> <div class="color-head text-none"> <h3 class=" heading" > Ahorra tiempo y céntrate en hacer las entregas a los clientes </h3> </div> <p><strong>The Total Economic Impact<sup>TM</sup> de Jira Service Management</strong>, un estudio encargado por Forrester en nombre de Atlassian, reveló que Jira Service Management recuperaba 115 horas al mes de los equipos de operaciones y servicios de TI.</p> </div> <div class="component component--link-button "> <a href="/es/jira/service-management/total-economic-impact-hub" data-event="clicked" data-uuid="699659c1-01" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Leer el caso práctico" data-label-english="Read the study" class="component__link link-arrow " > Leer el caso práctico<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> <div class="column column-md-7 column-xs-order-0 column-md-order-1 flexCol alignContentStretch alignItemsStretch justifyStart noWrap no s0 between" > <div class="component component--image"> <img id="23899561" alt="Panel de análisis de equipos en Jira Service Management. Gráfico que muestra la actividad del servicio en función del tiempo, en meses" class="component__image" src="https://wac-cdn.atlassian.com/dam/jcr:09d3a2fb-0977-4ff8-af3c-b644e48a541f/jsm-itops-analyticsx2.png?cdnVersion=2571" loading="lazy" /> </div> </div> </div> </div> <div class="container-fluid" data-container-id="b564b3a9-1b1f-477d-8b3e-d2acb2e195d6"> <style class="background-image-styles" data-for="b564b3a9-1b1f-477d-8b3e-d2acb2e195d6"> [data-container-id="b564b3a9-1b1f-477d-8b3e-d2acb2e195d6"] { background-image: linear-gradient(180deg, #deebff, #ffffff) ; background-position: 0 0 ; background-repeat: no-repeat ; background-size: 100% 100% ; } </style> <div class="row flex-container reduced-row"> <div class="column md-comfortable-top xs-cozy-bottom text-center no-flex" > <div class="component component--heading"> <div class="color-head text-none"> <h2 class=" heading" > Jira Service Management para equipos de operaciones de TI </h2> </div> </div> <div class="component component--link-button "> <a href="/es/software/jira/service-management/features" data-event="clicked" data-uuid="3fa9a07d-da" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Explorar todas las funciones" data-label-english="Explore all features" class="component__link link-arrow " > Explorar todas las funciones<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> <div class="column column-md-6 column-lg-4 " > <div class="intra-div no-flex column__background n0 block-theme-one "> <div class="component component--image-heading-textblock margin-default"> <div class="component__image"> <div class="component__image "> <div class="div-inline-svg wpl-icon-size-56 wpl-icon-corner-round has-bg b100 "> <svg xmlns="http://www.w3.org/2000/svg" preserveAspectRatio='xMinYMin meet' viewBox="0 0 36 36"><path style="opacity:0.5; fill:#ffffff; fill-rule:evenodd;" d="M5.18,32.44H1.45a1.45,1.45,0,0,0-.07,2.89H34.55a1.45,1.45,0,0,0,.07-2.89h-3.8L19.81,2a1.92,1.92,0,0,0-3.62,0Z"/><path style="fill: #ffffff; fill-rule:evenodd;" d="M23.57,12.35l3,8.35H9.42l3-8.35ZM8.37,23.6H27.63l3.19,8.84H5.18ZM22.52,9.45,19.81,2a1.92,1.92,0,0,0-3.62,0l-2.71,7.5Z"/></svg> </div> </div> </div> <div class="component__heading-textblock"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn-0 fnt-ln font-lnh- heading" > Gestión de cambios e incidentes </h3> <p>Contextualiza por completo los cambios y reúne a tus equipos para que puedan resolver los incidentes rápidamente en cuanto se produzcan.</p> </div> </div> </div> </div> <div class="column column-md-6 column-lg-4 " > <div class="intra-div no-flex column__background n0 block-theme-one "> <div class="component component--image-heading-textblock margin-default"> <div class="component__image"> <div class="component__image "> <div class="div-inline-svg wpl-icon-size-56 wpl-icon-corner-round has-bg b100 "> <svg xmlns="http://www.w3.org/2000/svg" preserveAspectRatio='xMinYMin meet' viewBox="0 0 36 36"><path style="fill: #ffffff; fill-rule:evenodd;" d="M31.5,23.1a3.47,3.47,0,0,0-3.45,3.45s0,.06,0,.09A3.45,3.45,0,1,0,31.5,23.1Z"/><path style="opacity:0.5; fill:#ffffff; fill-rule:evenodd;" d="M13.74,16.09,7.68,9.88a3.45,3.45,0,0,1-1.94,1.88l6.14,6.29A5.23,5.23,0,0,1,13.74,16.09Z"/><path style="fill: #ffffff; fill-rule:evenodd;" d="M7.68,9.88A3.45,3.45,0,1,0,4.5,12a3.38,3.38,0,0,0,1.24-.24A3.45,3.45,0,0,0,7.68,9.88Z"/><path style="opacity:0.5; fill:#ffffff; fill-rule:evenodd;" d="M28.06,26.64s0-.06,0-.09a3.4,3.4,0,0,1,1-2.42L21.7,21.22a5.28,5.28,0,0,1-1,2.5Z"/><path style="opacity:0.5; fill:#ffffff; fill-rule:evenodd;" d="M22,9.14,18,15.53A5.35,5.35,0,0,1,20.32,17l4.07-6.57A5.25,5.25,0,0,1,22,9.14Z"/><path style="fill: #ffffff; fill-rule:evenodd;" d="M25.5,10.5a5.25,5.25,0,1,0-1.11-.12A5.1,5.1,0,0,0,25.5,10.5Z"/><path style="opacity:0.5; fill:#ffffff; fill-rule:evenodd;" d="M12,23.18,5.79,29.35A3.45,3.45,0,0,1,7.7,31.26l6.17-6.17A5.3,5.3,0,0,1,12,23.18Z"/><path style="fill: #ffffff; fill-rule:evenodd;" d="M20.32,17A5.35,5.35,0,0,0,18,15.53a5.27,5.27,0,0,0-6.15,2.52,5.27,5.27,0,0,0-.63,2.5A5.2,5.2,0,0,0,12,23.18a5.3,5.3,0,0,0,1.91,1.91,5.24,5.24,0,0,0,6.81-1.37,5.28,5.28,0,0,0,1-2.5,4.91,4.91,0,0,0,.05-.67A5.27,5.27,0,0,0,20.32,17Z"/><path style="fill: #ffffff; fill-rule:evenodd;" d="M5.79,29.35A3.45,3.45,0,1,0,7.7,31.26,3.45,3.45,0,0,0,5.79,29.35Z"/></svg> </div> </div> </div> <div class="component__heading-textblock"> <div class="color-head text-none"> <h3 class="fnt-mg font-mgn-0 heading" > Operaciones que escalan </h3> </div> <p>Empieza con la solución del tamaño adecuado para tu equipo y amplíala o mejórala fácilmente a medida que tu equipo crezca.</p> </div> </div> </div> </div> <div class="column column-md-6 column-lg-4 " > <div class="intra-div no-flex column__background n0 block-theme-one "> <div class="component component--image-heading-textblock margin-default"> <div class="component__image"> <div class="component__image "> <div class="div-inline-svg wpl-icon-size-56 wpl-icon-corner-round has-bg b100 "> <svg xmlns="http://www.w3.org/2000/svg" preserveAspectRatio='xMinYMin meet' viewBox="0 0 36 36"><path style="fill: #ffffff; fill-rule:evenodd;" d="M14.36,13.27a1.49,1.49,0,0,0-1.49-1.49H11.32a1.49,1.49,0,0,0-1.49,1.49v1.82a8.76,8.76,0,0,0-2.34,1L6.2,14.78a1.48,1.48,0,0,0-2.11,0L3,15.87A1.48,1.48,0,0,0,3,18l1.28,1.29a8.76,8.76,0,0,0-1,2.34H1.49A1.49,1.49,0,0,0,0,23.1v1.55a1.49,1.49,0,0,0,1.49,1.49H3.31a8.63,8.63,0,0,0,1,2.34L3,29.77a1.48,1.48,0,0,0,0,2.11L4.09,33A1.5,1.5,0,0,0,6.2,33l1.29-1.29a8.76,8.76,0,0,0,2.34,1v1.82A1.49,1.49,0,0,0,11.32,36h1.55a1.49,1.49,0,0,0,1.49-1.49V32.66a8.63,8.63,0,0,0,2.34-1L18,33a1.5,1.5,0,0,0,2.11,0l1.1-1.1a1.5,1.5,0,0,0,0-2.11l-1.29-1.29a8.63,8.63,0,0,0,1-2.34H22.7a1.49,1.49,0,0,0,1.49-1.49V23.1a1.49,1.49,0,0,0-1.49-1.49H20.88a8.76,8.76,0,0,0-1-2.34L21.2,18a1.5,1.5,0,0,0,0-2.11l-1.1-1.09a1.48,1.48,0,0,0-2.11,0L16.7,16.06a8.63,8.63,0,0,0-2.34-1ZM12.1,19.89a4,4,0,1,1-4,4A4,4,0,0,1,12.1,19.89Z"/><path style="opacity:0.5; fill:#ffffff; fill-rule:evenodd;" d="M31.74,1.88A1.09,1.09,0,0,0,31.1.49L30.05.1a1.08,1.08,0,0,0-1.39.62L28.2,2A6.22,6.22,0,0,0,26.37,2L25.82.81A1.09,1.09,0,0,0,24.39.27l-1,.46a1.08,1.08,0,0,0-.53,1.43l.55,1.19a6.87,6.87,0,0,0-1.25,1.33l-1.23-.46a1.08,1.08,0,0,0-1.39.63l-.39,1a1.08,1.08,0,0,0,.64,1.39L21,7.74a6.57,6.57,0,0,0,.07,1.83l-1.19.54a1.08,1.08,0,0,0-.54,1.43l.47,1a1.08,1.08,0,0,0,1.44.54l1.19-.54a6.42,6.42,0,0,0,1.34,1.26L23.33,15A1.08,1.08,0,0,0,24,16.42l1,.39a1.07,1.07,0,0,0,1.39-.62L26.86,15a6.57,6.57,0,0,0,1.83-.05l.55,1.19a1.09,1.09,0,0,0,1.43.54l1-.46a1.07,1.07,0,0,0,.53-1.43l-.54-1.19a6.28,6.28,0,0,0,1.24-1.33l1.23.46a1.07,1.07,0,0,0,1.39-.63l.39-1a1.08,1.08,0,0,0-.64-1.39l-1.23-.46A6.22,6.22,0,0,0,34,7.34l1.2-.54a1.06,1.06,0,0,0,.53-1.42l-.47-1a1.09,1.09,0,0,0-1.43-.54l-1.2.54a6.38,6.38,0,0,0-1.34-1.25ZM27.8,5.15a3.37,3.37,0,0,1,3.07,3.61,3.3,3.3,0,0,1-3.61,3,3.37,3.37,0,0,1-3.07-3.61A3.3,3.3,0,0,1,27.8,5.15Z"/></svg> </div> </div> </div> <div class="component__heading-textblock"> <div class="color-head text-none"> <h3 class="fnt-mg font-mgn-0 heading" > Gestión de activos y configuraciones nativa </h3> </div> <p>Confía en tus operaciones. Visualiza con claridad los sistemas y las dependencias para anticipar los riesgos y llevar a cabo las implementaciones con certeza.</p> </div> </div> </div> </div> <div class="column column-md-6 column-lg-4 " > <div class="intra-div no-flex column__background n0 block-theme-one "> <div class="component component--image-heading-textblock margin-default"> <div class="component__image"> <div class="component__image "> <div class="div-inline-svg wpl-icon-size-56 wpl-icon-corner-round has-bg b100 "> <svg xmlns="http://www.w3.org/2000/svg" preserveAspectRatio='xMinYMin meet' viewBox="0 0 36 36"><path style="fill: #ffffff; fill-rule:evenodd;" d="M28.31,36a4.19,4.19,0,0,0,4.19-4.19V8.74H23.77V0H7.69A4.19,4.19,0,0,0,3.5,4.19V31.81A4.19,4.19,0,0,0,7.69,36Zm-.87-21.84a1.58,1.58,0,0,0-1.58-1.58H10.41a1.58,1.58,0,0,0,.08,3.15H25.94A1.58,1.58,0,0,0,27.44,14.16Zm-9.27,6.46a1.58,1.58,0,0,1,.08,3.15H10.49a1.58,1.58,0,0,1-.08-3.15h7.76Z"/><path style="opacity:0.5; fill:#ffffff; fill-rule:evenodd;" d="M32.5,8.74H23.77V0Z"/></svg> </div> </div> </div> <div class="component__heading-textblock"> <div class="color-head text-none"> <h3 class="fnt-mg font-mgn-0 heading" > Más de 400 formularios y plantillas </h3> </div> <p>Utiliza formularios prediseñados y plantillas personalizables que faciliten la puesta en marcha y presten servicios más rápido.</p> </div> </div> </div> </div> <div class="column column-md-6 column-lg-4 " > <div class="intra-div no-flex column__background n0 block-theme-one "> <div class="component component--image-heading-textblock margin-default"> <div class="component__image"> <div class="component__image "> <div class="div-inline-svg wpl-icon-size-56 wpl-icon-corner-round has-bg b100 "> <svg xmlns="http://www.w3.org/2000/svg" preserveAspectRatio='xMinYMin meet' viewBox="0 0 36 36"><path style="opacity:0.5; fill:#ffffff; fill-rule:evenodd;" d="M36,11.06a3.91,3.91,0,0,0-3.91-3.84H30.2V9.36h1.95a1.78,1.78,0,0,1,1.72,1.77v4.09a1.78,1.78,0,0,1-1.78,1.71H30.2V15.87a1.42,1.42,0,0,0-1.42-1.42H7.22A1.42,1.42,0,0,0,5.8,15.87v1.06h-2A3.92,3.92,0,0,0,0,20.84v4.1a3.91,3.91,0,0,0,3.91,3.84H5.8V26.64H3.85a1.78,1.78,0,0,1-1.72-1.77V20.78a1.78,1.78,0,0,1,1.78-1.71H5.8v1.06a1.42,1.42,0,0,0,1.42,1.42H28.78a1.42,1.42,0,0,0,1.42-1.42V19.07h2A3.92,3.92,0,0,0,36,15.16v-4.1Z"/><path style="fill: #ffffff; fill-rule:evenodd;" d="M28.78,24.16H7.22A1.42,1.42,0,0,0,5.8,25.58v4.26a1.42,1.42,0,0,0,1.42,1.42H28.78a1.42,1.42,0,0,0,1.42-1.42V25.58A1.42,1.42,0,0,0,28.78,24.16Z"/><path style="fill: #ffffff; fill-rule:evenodd;" d="M28.78,4.74H7.22A1.42,1.42,0,0,0,5.8,6.16v4.26a1.42,1.42,0,0,0,1.42,1.42H28.78a1.42,1.42,0,0,0,1.42-1.42V6.16A1.42,1.42,0,0,0,28.78,4.74Z"/></svg> </div> </div> </div> <div class="component__heading-textblock"> <div class="color-head text-none"> <h3 class="fnt-mg font-mgn-0 heading" > Flujos de trabajo automatizados </h3> </div> <p>Deja que la automatización se ocupe de vincular los tickets de Jira relacionados para ofrecer un mejor soporte o de asignar incidencias automáticamente para agilizar los procesos.</p> </div> </div> </div> </div> <div class="column column-md-6 column-lg-4 " > <div class="intra-div no-flex column__background n0 block-theme-one "> <div class="component component--image-heading-textblock margin-default"> <div class="component__image"> <div class="component__image "> <div class="div-inline-svg wpl-icon-size-56 wpl-icon-corner-round has-bg b100 "> <svg xmlns="http://www.w3.org/2000/svg" preserveAspectRatio='xMinYMin meet' viewBox="0 0 36 36"><path style="opacity:0.5; fill:#ffffff; fill-rule:evenodd;" d="M10.84,28.07V24.36a5.57,5.57,0,0,1,1.74-4.05A5.57,5.57,0,0,0,8.7,18.75H5.61A5.61,5.61,0,0,0,0,24.36v3.71a1,1,0,0,0,1,1H11.82A1,1,0,0,1,10.84,28.07Z"/><path style="opacity:0.5; fill:#ffffff; fill-rule:evenodd;" d="M7.16,17.47A4.12,4.12,0,1,0,3,13.35,4.12,4.12,0,0,0,7.16,17.47Z"/><path style="opacity:0.5; fill:#ffffff; fill-rule:evenodd;" d="M30.39,18.75H27.3a5.57,5.57,0,0,0-3.88,1.56,5.57,5.57,0,0,1,1.74,4.05v3.71a1,1,0,0,1-1,1H35a1,1,0,0,0,1-1V24.36A5.61,5.61,0,0,0,30.39,18.75Z"/><path style="opacity:0.5; fill:#ffffff; fill-rule:evenodd;" d="M28.84,17.47a4.12,4.12,0,1,0-4.12-4.12A4.11,4.11,0,0,0,28.84,17.47Z"/><path style="opacity:0.5; fill:#ffffff; fill-rule:evenodd;" d="M14.85,10.72a4.08,4.08,0,0,0-.92,2.58.43.43,0,0,1,0,0h4a.65.65,0,0,0,.52-.26l.93-1.24a.22.22,0,0,1,.35,0l.93,1.24a.68.68,0,0,0,.53.26h.91a.43.43,0,0,1,0,0A4.07,4.07,0,0,0,18,9.23a4.41,4.41,0,0,0-.52,0,2,2,0,0,0,0-.36,2,2,0,1,0-2.66,1.82Z"/><path style="fill: #ffffff; fill-rule:evenodd;" d="M23.42,20.31a5.55,5.55,0,0,0-3.87-1.57H16.46a5.65,5.65,0,0,0-5.62,5.62v4.69H24.18a1,1,0,0,0,1-1V24.36A5.57,5.57,0,0,0,23.42,20.31Z"/><path style="fill: #ffffff; fill-rule:evenodd;" d="M20.62,13.09l-.93-1.24a.22.22,0,0,0-.35,0l-.93,1.24a.65.65,0,0,1-.52.26h-4a1,1,0,0,0,0,.17,1.62,1.62,0,0,0,0,.22l0,.19,0,.21c0,.06,0,.12.05.19s0,.13,0,.2l.07.18.07.19.09.17.08.18.11.17a1.4,1.4,0,0,0,.1.16l.12.17a1.71,1.71,0,0,0,.11.14l.14.16.12.13.16.15a.69.69,0,0,1,.13.11l.19.14.12.09.21.13.13.07a1.67,1.67,0,0,0,.23.12l.12.05.28.11.09,0,.35.09h0a4.47,4.47,0,0,0,.82.08,4,4,0,0,0,1.21-.18h0l.34-.13.06,0,.3-.15.06,0,.27-.16.07-.05.24-.18.08-.07.21-.19.07-.08.19-.21.07-.09.17-.22.06-.11.14-.22.06-.13a1.63,1.63,0,0,0,.11-.23s0-.09.05-.13l.09-.24a.83.83,0,0,1,0-.15l.06-.24L22,14l0-.24a.91.91,0,0,0,0-.17,1.48,1.48,0,0,0,0-.21h-.91A.68.68,0,0,1,20.62,13.09Z"/></svg> </div> </div> </div> <div class="component__heading-textblock"> <div class="color-head text-none"> <h3 class="fnt-mg font-mgn-0 heading" > Enfoque basado en el equipo </h3> </div> <p>Programa y comparte el trabajo mediante un calendario de guardia para que los miembros de tu equipo estén coordinados.</p> </div> </div> </div> </div> <div class="column md-comfortable-top text-center flexCol alignContentStretch alignItemsStretch justifyStart noWrap no s16 between" > <div class="component component--heading"> <div class="color-head text-none"> <h3 class=" heading" > Descubre el enfoque de DevOps de Atlassian con Jira Service Management </h3> </div> </div> <div class="component component--link-button "> <a href="/es/solutions/devops/guides" data-event="clicked" data-uuid="589ea490-b3" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Leer la guía" data-label-english="Read the guide" class="component__link button button--one button--regular button--secondary " > Leer la guía </a> </div> </div> </div> </div> <div class="container-fluid md-comfortable-bottom" data-container-id="2fe274c6-7a27-4d04-a36a-fecfd37456ea"> <style class="background-image-styles" data-for="2fe274c6-7a27-4d04-a36a-fecfd37456ea"> [data-container-id="2fe274c6-7a27-4d04-a36a-fecfd37456ea"] { background-image: linear-gradient(0deg, #deebff, #ffffff) ; background-position: 0 0 ; background-repeat: no-repeat ; background-size: 100% 100% ; } </style> <div class="row flex-container reduced-row"> <div class="column column-md-6 column-lg-3 " > <div class="intra-div flexCol alignContentStretch alignItemsStretch justifyStart noWrap no s0 between column__background neutral0 block-theme-one-reduce-padding "> <div class="component component--image expand-to-column"> <img id="65ebcfb2" alt="Piezas de puzle" class="component__image" src="https://wac-cdn-bfldr.atlassian.com/K3MHR9G8/at/nfgb4b9xpgcv4wn7xsz7p55/1_Integrations_1160x652_2x.png?auto=webp&format=png" loading="lazy" /> </div> <div class="component component--heading"> <h6 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- eyebrows heading" > Integraciones </h6> </div> <div class="component component--heading-textblock"> <div class="color-head text-none"> <h3 class=" heading" > Todas tus aplicaciones favoritas en un solo lugar </h3> </div> <p>Integra perfectamente Jira Service Management con las principales herramientas de terceros. Conecta tus herramientas favoritas con las más de 5000 aplicaciones de nuestra tienda o crea tus propias aplicaciones personalizadas con <a data-event="clicked" data-uuid="dfa129a6-c80" data-event-component="linkButton" data-event-container="headingTextBlock" data-schema-version="1" data-product-key="jiraSoftware" data-label="Forge" data-label-english="Forge." href="https://developer.atlassian.com/platform/forge/">Forge</a> de Atlassian.</p> </div> <div class="component component--link-button "> <a href="https://marketplace.atlassian.com/addons/app/jira-service-management" data-event="clicked" data-uuid="26191446-78" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Explorar integraciones" data-label-english="Explore integrations" class="component__link link-arrow " > Explorar integraciones<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> </div> <div class="column column-lg-3 column-md-6 " > <div class="intra-div flexCol alignContentStretch alignItemsStretch justifyStart noWrap no s0 between column__background neutral0 block-theme-one-reduce-padding "> <div class="component component--image expand-to-column"> <img id="fa9072b6" alt="Ilustración de automatización" class="component__image" src="https://wac-cdn-bfldr.atlassian.com/K3MHR9G8/at/8cgbkqjt8c7gmk8xmfb6smh/2_Automations_1160x652.png?auto=webp&format=png" loading="lazy" /> </div> <div class="component component--heading"> <h6 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- eyebrows heading" > Automatización </h6> </div> <div class="component component--heading-textblock"> <div class="color-head text-none"> <h3 class=" heading" > Biblioteca de automatizaciones para Jira Service Management </h3> </div> <p>Automatiza las operaciones y pasa de la detección reactiva de problemas a la gestión proactiva de operaciones. Automatiza el ciclo de vida de DevOps para la integración, la entrega y la implementación continuas.</p> </div> <div class="component component--link-button "> <a href="/es/devops/automation-tutorials" data-event="clicked" data-uuid="ab485a61-10" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Ver tutorial" data-label-english="Review tutorial" class="component__link link-arrow " > Ver tutorial<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> </div> <div class="column column-md-6 column-lg-3 " > <div class="intra-div flexCol alignContentStretch alignItemsStretch justifyStart noWrap no s0 between column__background neutral0 block-theme-one-reduce-padding "> <div class="component component--image expand-to-column"> <img id="768658fc" alt="Ilustración de plantilla" class="component__image" src="https://wac-cdn-bfldr.atlassian.com/K3MHR9G8/at/hpc9xqvspgmp579gm52t7v/3_Templates_1160x652.png?auto=webp&format=png" loading="lazy" /> </div> <div class="component component--heading"> <h6 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- eyebrows heading" > Plantillas </h6> </div> <div class="component component--heading-textblock"> <div class="color-head text-none"> <h3 class=" heading" > Plantillas de proyectos para empezar más rápido </h3> </div> <p>Da a las personas adecuadas el contexto que necesitan para tomar medidas. Gestiona las solicitudes, los incidentes y los cambios para ofrecer un servicio excelente lo antes posible.</p> </div> <div class="component component--link-button "> <a href="https://www.atlassian.com/software/jira/templates?product=jira-service-management&" data-event="clicked" data-uuid="297a923e-5a" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Explorar las plantillas" data-label-english="Explore templates" class="component__link link-arrow " > Explorar las plantillas<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> </div> <div class="column column-md-6 column-lg-3 " > <div class="intra-div flexCol alignContentStretch alignItemsStretch justifyStart noWrap no s0 between column__background neutral0 block-theme-one-reduce-padding "> <div class="component component--image expand-to-column"> <img id="98af9388" alt="Ilustración de artículo técnico" class="component__image" src="https://wac-cdn-bfldr.atlassian.com/K3MHR9G8/at/mh8qjjrn985hrbc7qgnt9jtt/4_Whitepapers_1160x652.png?auto=webp&format=png" loading="lazy" /> </div> <div class="component component--heading"> <h6 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- eyebrows heading" > Artículo técnico </h6> </div> <div class="component component--heading-textblock"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Informe del estado de gestión de incidentes de 2024 </h3> <p>Aprende de los líderes y profesionales de TI para ver en qué medida tus herramientas y procesos están a la altura respecto al estado actual de la gestión de incidentes.</p> </div> <div class="component component--link-button "> <a href="/es/incident-management/2024-state-of-incident-management" data-event="clicked" data-uuid="ba61f9c5-8f" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Obtener el informe" data-label-english="Get report" class="component__link link-arrow " > Obtener el informe<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> </div> </div> </div> <div class="container-fluid md-cozy"> <div class="row flex-container reduced-row"> <div class="column md-comfortable-bottom no-flex" > <div class="component component--heading text-center"> <div class="color-head text-none"> <h2 class=" heading" > Más de 45 000 empresas confían en Jira Service Management </h2> </div> </div> </div> <div class="column no-flex" > <div class="component--generic-carousel default default card-style no-column-spacing" > <div class="inner-carousel"> <div class="item item0 item-container default default flex-container active-item" aria-hidden="false"> <div class="column " data-container-id="82f377d3-73"> <style> [data-container-id="82f377d3-73"] .intra-div > *:first-child { max-width: 50%; min-width: 50%; } @media (max-width: 767px) { [data-container-id="82f377d3-73"] .intra-div > *:first-child { max-width: none; min-width: auto; } } </style> <div class="intra-div flexRow alignContentStretch alignItemsStretch justifyStart noWrap no s32 between flexColSm column__background n0 block-theme-one-reduce-padding "> <div class="component component--image hide-xs hide-sm expand-to-column"> <img id="3576a8d7" alt="Dos compañeros de trabajo, sentados el uno al lado del otro, trabajando en sus portátiles" class="component__image xs-none" style="height:100%;" src="https://wac-cdn.atlassian.com/dam/jcr:ad0bf787-db1a-4659-8e5d-336fe64b2ec8/flo.png?cdnVersion=2571" loading="lazy" /> </div> <div class="component component--image hide-md hide-lg hide-xl expand-to-column" style="padding-top:0px;"> <img id="9245750a" alt="Dos compañeros de trabajo, sentados el uno al lado del otro, trabajando en sus portátiles" class="component__image xs-none" style="width:100%;" src="https://wac-cdn.atlassian.com/dam/jcr:ad0bf787-db1a-4659-8e5d-336fe64b2ec8/flo.png?cdnVersion=2571" loading="lazy" /> </div> <div class="component flexCol alignContentStretch alignItemsStretch justifyCenter noWrap no s0 between component--block xs-none" > <div class="component component--image-heading-textblock margin-default"> <div class="component__image"> <img id="46d72c67" alt="Flo" class="component__image xs-comfortable-bottom" style="width:118px;" src="https://wac-cdn.atlassian.com/dam/jcr:a2a87dd1-eaa3-41be-a2ad-61b479e7de47/flo-logo.png?cdnVersion=2571" loading="lazy" /> </div> <div class="component__heading-textblock"> <div class="color-head text-n900"> <h3 class="font-xs-24 fnt-wt font-wt-300 fnt-ln font-lnh-13 heading" > "Los flujos de trabajo organizados y las integraciones entre Jira Service Management y otros productos facilitan mucho las cosas a los ingenieros. Están menos cansados y disfrutan más del trabajo”. </h3> </div> </div> </div> <div class="component component--heading"> <div class="color-head text-none"> <h6 class=" eyebrows heading" > Roman Bugaev, director de tecnología en Flo </h6> </div> </div> </div> </div> </div> </div><div class="item item1 item-container default default flex-container hideleft unfocusable" aria-hidden="true"> <div class="column " data-container-id="69794d3b-68"> <style> [data-container-id="69794d3b-68"] .intra-div > *:first-child { max-width: 50%; min-width: 50%; } @media (max-width: 767px) { [data-container-id="69794d3b-68"] .intra-div > *:first-child { max-width: none; min-width: auto; } } </style> <div class="intra-div flexRow alignContentStretch alignItemsStretch justifyStart noWrap no s32 between flexColSm column__background n0 block-theme-one-reduce-padding "> <div class="component component--image hide-xs hide-sm expand-to-column"> <img id="c680ec98" alt="Cuatro compañeros de trabajo que colaboran en una mesa." class="component__image xs-none" style="height:100%;" src="https://wac-cdn.atlassian.com/dam/jcr:18486c7d-3d71-45ba-a46a-b85e2b5bb660/canva.png?cdnVersion=2571" loading="lazy" /> </div> <div class="component component--image hide-md hide-lg hide-xl expand-to-column" style="padding-top:0px;"> <img id="bf4d5d57" alt="Cuatro compañeros de trabajo que colaboran en una mesa." class="component__image xs-none" style="width:100%;" src="https://wac-cdn.atlassian.com/dam/jcr:18486c7d-3d71-45ba-a46a-b85e2b5bb660/canva.png?cdnVersion=2571" loading="lazy" /> </div> <div class="component flexCol alignContentStretch alignItemsStretch justifyCenter noWrap no s0 between component--block xs-none" > <div class="component component--image-heading-textblock margin-default"> <div class="component__image"> <img id="a33c45ee" alt="Canva" class="component__image xs-comfortable-bottom" style="width:75px;" src="https://wac-cdn.atlassian.com/dam/jcr:45adbc9b-869c-4ad9-b1d8-cf2a9238063e/canva-logo.svg?cdnVersion=2571" loading="lazy" /> </div> <div class="component__heading-textblock"> <div class="color-head text-n900"> <h3 class="font-xs-24 fnt-wt font-wt-300 fnt-ln font-lnh-13 heading" > "Ahora podemos saber mejor el trabajo que tenemos porque está todo recogido en un único sitio. Nos ha facilitado muchísimo las cosas a nivel de colaboración, además de aportarnos transparencia. Ahorramos más de 150 valiosas horas de ingeniería al mes". </h3> </div> </div> </div> <div class="component component--heading"> <div class="color-head text-none"> <h6 class=" eyebrows heading" > Jeff Lai, Infraestructura Interna, Canva </h6> </div> </div> </div> </div> </div> </div><div class="item item2 item-container default default flex-container hideleft unfocusable" aria-hidden="true"> <div class="column " data-container-id="55c60475-fe"> <style> [data-container-id="55c60475-fe"] .intra-div > *:first-child { max-width: 50%; min-width: 50%; } @media (max-width: 767px) { [data-container-id="55c60475-fe"] .intra-div > *:first-child { max-width: none; min-width: auto; } } </style> <div class="intra-div flexRow alignContentStretch alignItemsStretch justifyStart noWrap no s32 between flexColSm column__background n0 block-theme-one-reduce-padding "> <div class="component component--image expand-to-column" style="padding-top:0px;"> <img id="d9784107" alt="Nextiva" class="component__image xs-none" style="width:100%;" src="https://wac-cdn.atlassian.com/dam/jcr:3138e441-2f3c-4146-b259-00b4f98b5d45/nextiva-logo-background.png?cdnVersion=2571" loading="lazy" /> </div> <div class="component flexCol alignContentStretch alignItemsStretch justifyCenter noWrap no s0 between component--block md-comfortable-top" > <div class="component component--heading"> <div class="color-head text-n900"> <h3 class="fnt-wt font-wt-300 fnt-ln font-lnh-13 heading" > "Jira Service Management nos proporciona flujos de trabajo de gestión de cambios más automatizados que conectan bien con el trabajo de desarrollo. Es uno de los flujos de trabajo más elegantes que jamás he visto”. </h3> </div> </div> <div class="component component--heading"> <div class="color-head text-none"> <h6 class=" eyebrows heading" > Josh Costella, especialista sénior en Soluciones de Atlassian en Nextiva </h6> </div> </div> </div> </div> </div> </div> </div> <a href="javascript:void(0)" class="arrow left-arrow" data-dir="right" data-event="clicked" data-uuid="0286ffea-f5-right" data-event-component="linkButton" data-event-container="carouselGeneric" data-schema-version="1" data-product-key="jiraSoftware" data-label-english="Carousel left click" title="Anterior" style="left: calc(100% - 100px); top: 30px;"> <span>←</span> </a> <a href="javascript:void(0)" class="arrow right-arrow" data-dir="left" data-event="clicked" data-uuid="0286ffea-f5-left" data-event-component="linkButton" data-event-container="carouselGeneric" data-schema-version="1" data-product-key="jiraSoftware" data-label-english="Carousel right click" title="Siguiente" style="left: calc(100% - 60px); top: 30px;" > <span>→</span> </a> <script type="text/x-component"> { "type":"imkt.components.CarouselGeneric", "params": { } } </script></div> <div class="component no-flex component--block" > </div> </div> <mgnl:injecturi target="/es/software/jira/service-management/it-operations/main/05/columns/03" X-Magnolia-Cache="ttlValue=-1,"> <div class="column md-cozy-top text-center no-flex" > <div class="component component--heading text-center"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Descubre por qué tantas personas confían en nuestro galardonado software </h2> </div> </div> </mgnl:injecturi> <div class="column column-md-4 text-center no-flex" > <div class="component component--image image-center"> <img id="bf372e4f" alt="Insignia de Gartner" class="component__image" style="width:275px;height:275px;" src="https://wac-cdn.atlassian.com/dam/jcr:8fcb98bf-8218-4144-b700-481769640622/Gartner-badge.png?cdnVersion=2571" loading="lazy" /> </div> <div class="component component--textblock "> <p>Atlassian fue nombrada líder en el <a data-event="clicked" data-uuid="b6223109-5d0" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-product-key="jiraSoftware" data-label="Magic Quadrant™ de Gartner® 2022 en cuanto a plataformas de gestión de servicios de TI" data-label-english="2022 Gartner® Magic Quadrant™ for IT Service Management Platforms." href="https://www.atlassian.com/blog/it-service-management/2022-gartner-mq-itsm-atlassian">Magic Quadrant™ de Gartner® 2022 en cuanto a plataformas de gestión de servicios de TI</a>.</p> </div> </div> <div class="column column-md-4 text-center no-flex" > <div class="component component--image image-center"> <img id="416c345b" alt="Líder en la Forrester Wave en gestión de servicios empresariales de 2021" class="component__image" style="width:275px;height:275px;" src="https://wac-cdn.atlassian.com/dam/jcr:c7dec1db-8bde-487d-855f-e85e9cb5c1fb/forrester-background.png?cdnVersion=2571" loading="lazy" /> </div> <div class="component component--textblock "> <p>Consulta el <a data-event="clicked" data-uuid="ae82b51a-970" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-product-key="jiraSoftware" data-label="informe Total Economic Impact™ sobre Jira Service Management de Atlassian" data-label-english=" The Total Economic Impact™ of Atlassian Jira Service Management." href="https://www.atlassian.com/jira/service-management/total-economic-impact-hub">informe Total Economic Impact™ sobre Jira Service Management de Atlassian</a>.</p> </div> </div> <div class="column column-md-4 text-center no-flex" > <div class="component component--image image-center"> <img id="d4504a01" alt="Gartner Peer Insights Customers' Choice de 2021" class="component__image" style="height:275px;" src="https://wac-cdn.atlassian.com/dam/jcr:711c158b-b6a9-4740-89e5-23486cd6537d/Gartner-Peer-Insights-Customers-Choice-badge-color-2022.png?cdnVersion=2571" loading="lazy" /> </div> <div class="component component--textblock "> <p>Descubre la puntuación de Jira Service Management en <a data-event="clicked" data-uuid="86f5123c-8e0" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-product-key="jiraSoftware" data-label="Gartner Peer Insights" data-label-english="Gartner Peer Insights" href="https://www.gartner.com/reviews/market/it-service-management-tools/vendor/atlassian/product/jira-service-management">Gartner Peer Insights</a>.</p> </div> </div> </div> </div> <div class="container-fluid md-comfortable-top md-cozy-bottom" data-container-id="4a7102e1-c90a-4eff-bc61-1991170f1dc7"> <style class="background-image-styles" data-for="4a7102e1-c90a-4eff-bc61-1991170f1dc7"> [data-container-id="4a7102e1-c90a-4eff-bc61-1991170f1dc7"] { background-image: linear-gradient(90deg, #deebff, #ffffff) ; background-position: 0 0 ; background-repeat: no-repeat ; background-size: 100% 100% ; } </style> <div class="row flex-container reduced-row"> <div class="column column-md-6 flexCol alignContentStretch alignItemsStretch justifyStart noWrap no s0 between" > <div class="component component--image"> <img id="43b2e630" alt="Clientes que reciben ayuda en un centro de asistencia" class="component__image" src="https://wac-cdn.atlassian.com/dam/jcr:dac2a522-5260-4b93-b4a5-5ffa16c11eb4/jsm-service-desk.png?cdnVersion=2571" loading="lazy" /> </div> </div> <div class="column column-md-6 flexCol alignContentStretch alignItemsStretch justifyStart noWrap no s0 between" > <div class="component component--heading-textblock"> <div class="color-head text-b400"> <h3 class=" heading" > ¿Qué son las operaciones de TI? </h3> </div> <p>Los equipos de operaciones de TI prestan servicios de TI y ofrecen soporte para mantenerlos en funcionamiento. Esto incluye todos los servicios del entorno de TI, como el nuevo software, los sistemas operativos, los servidores, la infraestructura de backend o las redes de seguridad. Las operaciones de TI pueden acelerar DevOps al colaborar con los equipos de desarrollo para ejecutar estos servicios, centrándose en el cliente y en conseguir una entrega rápida.</p> </div> <div class="component component--link-button "> <a href="/es/itsm" data-event="clicked" data-uuid="8afefc5a-2d" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Más información" data-label-english="Learn more" class="component__link link-arrow " > Más información<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 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