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Funciones de Jira Service Management Jira Service Management
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md-comfortable-top md-none-bottom hero-container"> <div class="row flex-container"> <div class="column column-md-8 column-xl-6 column-md-offset-2 column-xl-offset-3 text-center s0 between" > <div class="component component--heading"> <h1 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- h1 heading" > Funcionalidades de software de ITSM que liberan a los equipos de alta velocidad </h1> </div> </div> <div class="column column-md-10 column-xl-8 column-md-offset-1 column-xl-offset-2 xs-none-top text-center s0 between" > <div class="component component--textblock text-oversized"> <p>Descubre cómo Jira Service Management aprovecha la IA y el aprendizaje automático para optimizar las prácticas de ITSM, como la gestión de solicitudes, incidentes, problemas, cambios y configuración.</p> </div> </div> <div class="column column-xs-6 text-right s0 between" > <div class="component component--link-button "> <a href="/es/software/jira/service-management/free" data-event="clicked" data-uuid="296b45cc-04" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Obtener gratis" data-label-english="Get it free" class="component__link button button--one button--regular button--primary " > Obtener gratis </a> </div> </div> <div class="column column-xs-6 text-left vertical-middle s0 between" > <div class="component component--link-button "> <a href="/es/software/jira/service-management/demo" data-event="clicked" data-uuid="4a8e016a-1f" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Regístrate para recibir la demostración en directo" data-label-english="Sign up for the live demo" class="component__link link-arrow " > Regístrate para recibir la demostración en directo<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> </div> </div> <div class="container-fluid premium-container" style="background: linear-gradient(180deg, #00000000 50%, #f4f5f7 50%);margin-top:25px;"> <div class="row flex-container reduced-row"> <div class="column column-xs-10 column-xs-offset-1 xs-compact vertical-middle " style="z-index:5;" > <div class="intra-div s0 between column__background n0 block-theme-one-reduce-padding "> <div class="container-fluid xs-none"> <div class="row flex-container"> <div class="column column-md-3 xs-none xs-text-align-left md-text-align-center vertical-middle no-flex" > <div class="component component--image"> <img id="8b807cd7" alt="Hojas de ruta Premium" class="component__image" style="width:150px;" src="https://wac-cdn.atlassian.com/dam/jcr:d1db7064-6369-4e58-8412-59a74c8ddeea/Automatic%20Product%20Discovery%20feature_V5.png?cdnVersion=2574" loading="lazy" /> </div> </div> <div class="column column-md-9 md-none xs-compact vertical-middle flexCol alignContentStretch alignItemsStretch justifyStart noWrap no s0 between" > <div class="component component--textblock " style="margin-bottom:0px;"> <h5 class="heading"><span class="lozenge p50 ">Premium</span></h5> </div> <div class="component component--heading-textblock"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Escala sin preocupaciones tu gestión de servicios de TI </h3> <p>Prepara tus prácticas de ITSM para el futuro con funciones de IA eficaces y una gestión moderna y escalable de incidentes, cambios, activos y configuración.</p> </div> <div class="component component--link-button "> <a href="/es/try/cloud/signup?bundle=jira-service-desk&edition=premium" data-event="clicked" data-uuid="14544ac9-7d" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Probar Jira Service Management Premium" data-label-english="Try Jira Service Management Premium" class="component__link link-arrow " > Probar Jira Service Management Premium<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> </div> </div> </div> </div> </div> </div> <div class="container-fluid md-comfortable-top n20"> <div class="row flex-container reduced-row"> <div class="column column-lg-4 column-md-5 md-text-align-left xs-text-align-center vertical-middle s0 between" > <div class="component component--heading-textblock"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- h2 heading" > Todo lo que los equipos necesitan para aportar valor rápidamente </h2> <p>Tanto si acabas de empezar como si buscas cambiar a una solución de ITSM más flexible y rápida, Jira Service Management tiene las funcionalidades que necesitas para liberar a tus equipos.</p> </div> <div class="component component--link-button "> <a href="/es/software/jira/service-management/features/itsm" data-event="clicked" data-uuid="6f71ada3-67" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Más información sobre todas las funcionalidades" data-label-english="Learn about all features" class="component__link link-arrow " > Más información sobre todas las funcionalidades<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> <div class="column column-md-7 column-xs-10 column-lg-offset-1 column-xs-offset-1 column-md-offset-0 vertical-middle s0 between" > <div class="component component--image box-shadow"> <img id="3328ef5b" alt="Ejemplo de un centro de servicio" class="component__image" src="https://wac-cdn.atlassian.com/dam/jcr:246c06ca-8c9b-441f-8dfb-8ef23f00f231/happy-productive-teams-desktop@2x.png?cdnVersion=2574" loading="lazy" /> </div> </div> </div> </div> <div class="container-fluid xs-compact-bottom md-comfortable n20"> <div class="row flex-container reduced-row"> <div class="column column-lg-7 vertical-top s0 between" > <div class="container-fluid"> <div class="row flex-container"> <div class="column column-sm-6 s0 between" > <div class="component component--image-heading-textblock"> <div class="component__image component__image--left"> <img id="aa2b376b" alt="icono de burbuja de mensaje" class="component__image" style="width:32px;" src="https://wac-cdn.atlassian.com/dam/jcr:2d1fd18a-fd32-4410-932f-bcfeea891f1a/icons-message-bubble%20ellipsis-dark.svg?cdnVersion=2574" loading="lazy" /> </div> <div class="component__heading-textblock default component__heading-textblock--right" style="padding-left:32px;"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Gestión de solicitudes </h3> <p>Gestiona el trabajo entre equipos con una plataforma para que tus empleados y clientes reciban la ayuda que necesitan rápidamente.</p> <div class="component component--link-button "> <a href="/es/software/jira/service-management/features/itsm#request-management" data-event="clicked" data-uuid="78a1ca3b-6e" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Más información" data-label-english="Learn more" class="component__link link-arrow " > Más información<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> </div> </div> <div class="column column-sm-6 s0 between" > <div class="component component--image-heading-textblock"> <div class="component__image component__image--left"> <img id="85cf661d" alt="Icono de cono de tráfico" class="component__image" style="width:32px;" src="https://wac-cdn.atlassian.com/dam/jcr:ba3606c8-968d-49b8-ada3-ed3ecbfa607d/icons-object-traffic%20cone-dark.svg?cdnVersion=2574" loading="lazy" /> </div> <div class="component__heading-textblock default component__heading-textblock--right" style="padding-left:32px;"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Gestión de incidentes </h3> <p>Une a tus equipos de desarrollo y operaciones de TI para responder rápidamente, resolver y aprender continuamente de los incidentes.</p> <div class="component component--link-button "> <a href="/es/software/jira/service-management/features/itsm#incident-management" data-event="clicked" data-uuid="bdf5f6a8-ee" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Más información" data-label-english="Learn more" class="component__link link-arrow " > Más información<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> </div> </div> <div class="column column-sm-6 hide-xl hide-lg s0 between" > <div class="component component--image-heading-textblock"> <div class="component__image component__image--left"> <img id="71a6f26e" alt="icono del signo de exclamación" class="component__image" style="width:32px;" src="https://wac-cdn.atlassian.com/dam/jcr:eb0e547a-9a84-491d-a1dd-9f477c7d7dc6/icons-status-exclaim-dark.svg?cdnVersion=2574" loading="lazy" /> </div> <div class="component__heading-textblock default component__heading-textblock--right" style="padding-left:32px;"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Gestión de problemas </h3> <p>Agrupa los incidentes con los problemas, realiza un seguimiento rápido del análisis del origen del problema y registra las soluciones para minimizar el impacto de los incidentes.</p> <div class="component component--link-button "> <a href="/es/software/jira/service-management/features/itsm#problem-management" data-event="clicked" data-uuid="5c8939db-62" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Más información" data-label-english="Learn more" class="component__link link-arrow " > Más información<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> </div> </div> <div class="column column-sm-6 s0 between" > <div class="component component--image-heading-textblock"> <div class="component__image component__image--left"> <img id="f5fac7d0" alt="Icono de flechas en ciclo" class="component__image" style="width:32px;" src="https://wac-cdn.atlassian.com/dam/jcr:eff52329-db90-4b3d-99c5-3c64d9b7d0fd/icons-status-cycle-dark.svg?cdnVersion=2574" loading="lazy" /> </div> <div class="component__heading-textblock default component__heading-textblock--right" style="padding-left:32px;"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Gestión de cambios </h3> <p>Empodera a los equipos de operaciones de TI ofreciéndoles información contextual más completa sobre los cambios de las herramientas de desarrollo de software para que puedan tomar mejores decisiones y minimizar el riesgo.</p> <div class="component component--link-button "> <a href="/es/software/jira/service-management/features/itsm#change-management" data-event="clicked" data-uuid="95e94d7d-a2" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Más información" data-label-english="Learn more" class="component__link link-arrow " > Más información<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> </div> </div> <div class="column column-sm-6 s0 between" > <div class="component component--image-heading-textblock"> <div class="component__image component__image--left"> <img id="96516291" alt="Icono de un maletín" class="component__image" style="width:32px;" src="https://wac-cdn.atlassian.com/dam/jcr:3a315541-b255-4ad8-bf65-5bbe1ee1e279/icons-content-bag-dark.svg?cdnVersion=2574" loading="lazy" /> </div> <div class="component__heading-textblock default component__heading-textblock--right" style="padding-left:32px;"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Gestión de activos </h3> <p>Almacena activos para gestionar el inventario eficientemente, hacer un seguimiento de la propiedad y el ciclo de vida, y reducir los costes.</p> <div class="component component--link-button "> <a href="/es/software/jira/service-management/features/itsm#asset-management" data-event="clicked" data-uuid="bb7f8e65-16" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Más información" data-label-english="Learn more" class="component__link link-arrow " > Más información<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> </div> </div> <div class="column column-sm-6 s0 between" > <div class="component component--image-heading-textblock"> <div class="component__image component__image--left"> <img id="87b17169" alt="Icono de engranajes" class="component__image" style="width:32px;" src="https://wac-cdn.atlassian.com/dam/jcr:0c600a6d-2691-4e92-b322-09b89e5387ee/icons-admin-gears-dark.svg?cdnVersion=2574" loading="lazy" /> </div> <div class="component__heading-textblock default component__heading-textblock--right" style="padding-left:32px;"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Gestión de configuración </h3> <p>Gana visibilidad de la infraestructura que respalda servicios y aplicaciones críticos. Conoce las dependencias del servicio para minimizar el riesgo.</p> <div class="component component--link-button "> <a href="/es/software/jira/service-management/features/itsm#configuration-management" data-event="clicked" data-uuid="d348957f-6a" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Más información" data-label-english="Learn more" class="component__link link-arrow " > Más información<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> </div> </div> <div class="column column-sm-6 s0 between" > <div class="component component--image-heading-textblock"> <div class="component__image component__image--left"> <img id="0aae1445" alt="Icono de libro" class="component__image" style="width:32px;" src="https://wac-cdn.atlassian.com/dam/jcr:de5dfe99-61b0-4b79-b39b-faf54b847533/icons-content-book-dark.svg?cdnVersion=2574" loading="lazy" /> </div> <div class="component__heading-textblock default component__heading-textblock--right" style="padding-left:32px;"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Gestión del conocimiento </h3> <p>Facilita el autoservicio, desvía más solicitudes y gestiona los artículos de la base de conocimientos a la vez que promueves la colaboración en equipo.</p> <div class="component component--link-button "> <a href="/es/software/jira/service-management/features/itsm#knowledge-management" data-event="clicked" data-uuid="34d12e38-cf" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Más información" data-label-english="Learn more" class="component__link link-arrow " > Más información<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> </div> </div> </div> </div> </div> <div class="column column-lg-5 lg-compact-top xs-none vertical-top s0 between" > <div class="container-fluid"> <div class="row flex-container"> <div class="column column-lg-9 hide-xs hide-sm hide-md s0 between" > <div class="component component--image-heading-textblock"> <div class="component__image component__image--left"> <img id="406f0192" alt="icono del signo de exclamación" class="component__image" style="width:32px;" src="https://wac-cdn.atlassian.com/dam/jcr:eb0e547a-9a84-491d-a1dd-9f477c7d7dc6/icons-status-exclaim-dark.svg?cdnVersion=2574" loading="lazy" /> </div> <div class="component__heading-textblock default component__heading-textblock--right" style="padding-left:32px;"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Gestión de problemas </h3> <p>Agrupa los incidentes con los problemas, realiza un seguimiento rápido del análisis del origen del problema y registra las soluciones para minimizar el impacto de los incidentes.</p> <div class="component component--link-button "> <a href="/es/software/jira/service-management/features/itsm#problem-management" data-event="clicked" data-uuid="2bb6609d-8a" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Más información" data-label-english="Learn more" class="component__link link-arrow " > Más información<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> </div> </div> <div class="column column-xs-10 column-lg-12 column-lg-offset-0 column-xs-offset-1 lg-outerspace-top hide-xs hide-sm hide-md text-center vertical-middle s0 between" style="padding-top:180px;" > <div class="component component--image image-box-shadow"> <img id="9dc164b9" alt="Faro con una marca de verificación" class="component__image" src="https://wac-cdn.atlassian.com/dam/jcr:f954d4c3-3d27-4d0a-94fd-2981eefdd3c9/Globe%20Network%20Star@2x.png?cdnVersion=2574" loading="lazy" /> </div> </div> <div class="column column-sm-8 column-lg-12 column-xs-10 column-lg-offset-0 column-xs-offset-1 column-sm-offset-2 xs-none hide-xl hide-lg text-center vertical-middle s0 between" > <div class="component component--image image-box-shadow"> <img id="5edd3ea7" alt="Faro con una marca de verificación" class="component__image" src="https://wac-cdn.atlassian.com/dam/jcr:f954d4c3-3d27-4d0a-94fd-2981eefdd3c9/Globe%20Network%20Star@2x.png?cdnVersion=2574" loading="lazy" /> </div> </div> </div> </div> </div> </div> </div> <div class="container-fluid xs-comfortable"> <div class="row flex-container reduced-row"> <div class="column column-md-7 column-lg-6 alignContentStretch alignItemsStretch justifyStart noWrap no s0 between" > <div class="component component--heading-textblock text-oversized"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- h2 heading" > Potencia la productividad de tus equipos con Atlassian Intelligence </h2> <p>Reduce las tareas tediosas y haz posible que todos tus equipos ofrezcan un servicio excepcional con ITSM por IA.</p> </div> <div class="component component--link-button "> <a href="/es/software/jira/service-management/features/itsm/ai" data-event="clicked" data-uuid="226ba4fc-f0" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Más información" data-label-english="Learn more" class="component__link button button--one button--regular button--primary " > Más información </a> </div> </div> <div class="column column-md-5 column-md-offset-0 column-lg-offset-1 alignContentStretch alignItemsStretch justifyStart noWrap no s0 between" > <div class="component component--image"> <picture class="component__picture"> <img id="5e0335d0" alt="Ilustración de Dynamic Forms" class="component__image img-dropshadow" src="https://wac-cdn.atlassian.com/dam/jcr:b7892d53-3b89-4135-a6e0-121ca480fe1f/requesttypeAI.png?cdnVersion=2574" loading="lazy" /> </picture> </div> </div> </div> </div> <div class="container-fluid"> <div class="row flex-container reduced-row"> <div class="column column-lg-8 column-md-10 column-md-offset-1 column-lg-offset-2 xs-cozy s0 between" > <div class="component component--horizontal-rule align-center"> <hr class="default " /> </div> </div> </div> </div> <div class="container-fluid xs-comfortable-top"> <div class="row flex-container reduced-row"> <div class="column column-md-6 vertical-middle s0 between" > <div class="component component--heading-textblock"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- h2 heading" > Potencia tu gestión de servicios con nuestras API estables </h2> <p>Benefíciate de las ventajas de Jira Service Management Connect e intégralo con tus herramientas de software favoritas. Compila complementos personalizados con nuestra API REST y nuestra plataforma abierta para potenciar tu centro de asistencia. <a data-event="clicked" data-uuid="84324a69-020" data-event-component="linkButton" data-event-container="headingTextBlock" data-schema-version="1" data-product-key="jiraSoftware" data-label="Obtén más información." data-label-english="Learn more." href="https://developer.atlassian.com/cloud/jira/service-desk/rest/">Obtén más información.</a></p> </div> </div> <div class="column column-md-6 column-xs-8 column-md-offset-0 column-xs-offset-2 text-center vertical-middle s0 between" > <div class="component component--image"> <img id="c5c86463" alt="Mercado e integraciones de Jira Service Management" class="component__image" style="width:75%;" src="https://wac-cdn.atlassian.com/dam/jcr:8faaf72d-b7cb-4f21-861f-c1b055edc692/JSMintegrations@2x.png?cdnVersion=2574" loading="lazy" /> </div> </div> </div> </div> <div class="container-fluid"> <div class="row flex-container reduced-row"> <div class="column column-lg-8 column-md-10 column-md-offset-1 column-lg-offset-2 xs-cozy s0 between" > <div class="component component--horizontal-rule align-center"> <hr class="default " /> </div> </div> </div> </div> <div class="container-fluid"> <div class="row flex-container reduced-row"> <div class="column column-lg-6 vertical-middle s0 between" > <div class="component component--heading-textblock text-oversized"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- h2 heading" > NO TE FÍES SOLO DE NUESTRA PALABRA </h2> <p>Los analistas, consultores y clientes de la industria coinciden en que Jira Service Management es un software de ITSM excepcional</p> </div> </div> <div class="column column-lg-6 vertical-middle s0 between" > <div class="container-fluid"> <div class="row flex-container"> <div class="column column-md-4 column-xs-10 column-md-offset-0 column-xs-offset-1 hide-sm hide-xs text-center " > <div class="intra-div flexCol anchorLastItem s0 between block-theme-one-reduce-padding "> <div class="component component--image-heading-textblock"> <div class="component__image"> <img id="b5aee13d" alt="Logotipo de Pink Verify" class="component__image md-none-top" style="width:110px;" src="https://wac-cdn.atlassian.com/dam/jcr:2285b64c-7fc3-490e-b833-8316fe53445e/Pink-Verify-2023.jpg?cdnVersion=2574" loading="lazy" /> </div> <div class="component__heading-textblock"> <p>PinkVERIFY™</p> </div> </div> </div> </div> <div class="column column-md-4 column-xs-10 column-md-offset-0 column-xs-offset-1 hide-xl hide-lg hide-md text-center " > <div class="intra-div flexCol anchorLastItem s0 between block-theme-one-reduce-padding "> <div class="component component--image-heading-textblock"> <div class="component__image"> <img id="4bb64f60" alt="Logotipo de Pink Verify" class="component__image" style="width:110px;" src="https://wac-cdn.atlassian.com/dam/jcr:2285b64c-7fc3-490e-b833-8316fe53445e/Pink-Verify-2023.jpg?cdnVersion=2574" loading="lazy" /> </div> <div class="component__heading-textblock"> <p>PinkVERIFY™</p> </div> </div> </div> </div> <div class="column column-md-4 column-xs-10 column-md-offset-0 column-xs-offset-1 text-center " > <div class="intra-div flexCol anchorLastItem s0 between block-theme-one-reduce-padding "> <div class="component component--image-heading-textblock" style="padding-top:16px;"> <div class="component__image"> <img id="691c3764" alt="Logotipo de Forrester" class="component__image" style="width:120px;" src="https://wac-cdn.atlassian.com/dam/jcr:f1a6863c-300a-44ad-8f54-a56967a49ab6/forrester-wave-innovation-management-platforms-2020.png?cdnVersion=2574" loading="lazy" /> </div> <div class="component__heading-textblock"> <p>Forrester</p> </div> </div> </div> </div> <div class="column column-md-4 column-xs-10 column-md-offset-0 column-xs-offset-1 text-center " > <div class="intra-div flexCol anchorLastItem s0 between block-theme-one-reduce-padding "> <div class="component component--image-heading-textblock"> <div class="component__image"> <img id="5e977df7" alt="Logotipo de Gartner" class="component__image" style="width:110px;" src="https://wac-cdn.atlassian.com/dam/jcr:ee209ef6-59f9-49a3-8ec4-2c3795dabab1/Gartner-Peer-Insights-Customers-Choice-badge-color-2022.png?cdnVersion=2574" loading="lazy" /> </div> <div class="component__heading-textblock"> <p>Gartner</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="container-fluid xs-compact-bottom md-comfortable"> <div class="row flex-container"> <div class="column column-md-10 column-lg-8 column-md-offset-1 column-lg-offset-2 text-center vertical-middle s0 between" > <div class="component component--heading-textblock"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- h2 heading" > Gestión de servicios que escala con tu equipo </h2> <p>Tanto si eres una startup que intenta gestionar las solicitudes entrantes, un equipo en crecimiento que está estandarizando sus prácticas de gestión de servicios, o una empresa que busca una solución de ITSM más rápida y flexible, hay un plan de Jira Service Management perfecto para ti. Ofrecemos planes Free, Standard, Premium y Enterprise para Jira Service Management. También ofrecemos la opción de Data Center para aquellos que necesiten mantener un entorno autogestionado.</p> </div> <div class="component component--link-button "> <a href="/es/software/jira/service-management/pricing" data-event="clicked" data-uuid="fb000e37-2c" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Planes y precios" data-label-english="Plans and pricing" class="component__link button button--one button--regular button--secondary " > Planes y precios </a> </div> </div> </div> </div> <div class="container-fluid xs-none-bottom n20"> <div class="row flex-container reduced-row"> <div class="column column-md-6 vertical-middle s0 between" > <div class="component component--heading-textblock text-oversized"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- h2 heading" > ITSM sobre la marcha </h2> <p>Con la aplicación para dispositivos móviles de Jira Service Management, envía, aprueba y resuelve incidencias de forma rápida desde cualquier lugar. </p> </div> <div class="container-fluid xs-none-top"> <div class="row flex-container"> <div class="component s0 between component--block" style="width:150px;padding-left:16px;" > <div class="component component--image"> <a href="https://apps.apple.com/app/apple-store/id1006972087" data-event="clicked" data-uuid="70b40e9c-bc" data-event-component="linkButton" data-event-container="image" data-schema-version="1" data-product-key="jiraSoftware" class="component--image__link"> <img id="70b40e9c" alt="Icono de Apple App Store" class="component__image" src="https://wac-cdn.atlassian.com/dam/jcr:1ab5db17-8d43-4ebd-92a0-f7b57d977f10/app-store-badge.svg?cdnVersion=2574" loading="lazy" /> </a> </div> </div> <div class="component s0 between component--block" style="width:200px;" > <div class="component component--image"> <a href="https://play.google.com/store/apps/details?id=com.atlassian.android.jira.core" data-event="clicked" data-uuid="71af3627-c9" data-event-component="linkButton" data-event-container="image" data-schema-version="1" data-product-key="jiraSoftware" class="component--image__link"> <img id="71af3627" alt="Icono de Google Play Store" class="component__image" src="https://wac-cdn.atlassian.com/dam/jcr:766be233-6d48-4f82-8f24-f422a4d4c72a/google-play-badge.svg?cdnVersion=2574" loading="lazy" /> </a> </div> </div> </div> </div> </div> <div class="column column-md-6 column-xs-8 column-md-offset-0 column-xs-offset-2 xs-none-bottom s0 between" > <div class="component component--image"> <img id="a7e8b268" alt="Teléfono inteligente que muestra el estado de los tickets" class="component__image" src="https://wac-cdn.atlassian.com/dam/jcr:325c44c4-7570-4d37-a179-b6adf484a63f/mobile3.png?cdnVersion=2574" loading="lazy" /> </div> </div> </div> </div> <div class="container-fluid md-outerspace b50"> <div class="row"> <div class="column text-center s0 between" > <div class="component component--heading"> <h2 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