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class="dropdown"><div></div><ul><li><a class="link text-normal" href="/projects/squadcast/">SquadCast</a></li><li><a class="link text-normal" href="/projects/wizebank/">Wizebank</a></li><li><a class="link text-normal" href="/projects/yave/">Yave</a></li><li><a class="link text-normal" href="/projects/ftsy/">FTSY</a></li></ul></nav></li><li class="has-dropdown"><p class="accent">Resources</p><nav class="dropdown"><div></div><ul><li><a class="link text-normal" href="/blog/">Blog</a></li><li><a class="link text-normal" href="/startusertesting/">E-book</a></li></ul></nav></li><li><a class="link accent" href="/about/">About</a></li></ul><a class="btn btn-header" href="/contact/"><span>Contact us</span></a></nav></header><main class="main"><div class="template-project"><header class="project-header"><h1>SquadCast</h1><p class="project-description h6">SquadCast (acquired by Descript in 2023) is a top remote recording platform that elevates renowned podcasters by capturing studio-quality audio and video remotely. We collaborated to completely revamp the platform.</p></header><section id="block-mediaSection-bb2b9af8-0059-4105-aaa6-924bd7a4481d" class="page-section"><div class="block-media-section"><div class="block-media-section__wrapper "><video src="" autoplay="" loop="" playsinline="">Your browser does not support the video tag.</video></div></div></section><section id="block-projectInfo-e5392c36-71fe-49a9-86a6-37875644070d" class="page-section"><ul class="block-project-info" style="color:#ffffff;background-color:#0b122f"><li><h3 class="text-bold">Expertise</h3><div class="rich-text "><p class="text-normal">UX Research, Design</p></div></li><li><h3 class="text-bold">Platforms</h3><div class="rich-text "><p class="text-normal">iOS</p></div></li><li><h3 class="text-bold">Deliverables</h3><div class="rich-text "><p class="text-normal">UI, UX, Desktop, Web, Strategy, User Research</p></div></li><li><h3 class="text-bold">Interested</h3><div class="rich-text "><p class="text-normal"><a class="portable-text-link" href="https://squadcast.fm/" target="_blank" rel="noindex nofollow">Try SquadCast</a></p></div></li></ul></section><section id="block-header-1c6d28a3-d43c-42ac-b6d3-9b3ba02f2d9a" class="page-section"><div class="block-header"><div class="rich-text "><h4><span class="portable-text-color" style="color:#79beef">Amplifying Remote Podcasting</span></h4><h2>How we helped level up this industry-leading recording platform.</h2></div></div></section><section id="block-textAndMedia-29e5b473-56a1-4803-bc5f-9bd71f207706" class="page-section"><div class="block-text-and-media"><header><div class="rich-text "><h4>Studio-quality audio and video conversations</h4><p class="text-normal">SquadCast is one of the industry's most popular remote recording platforms that empower podcasters by capturing studio-quality audio and video conversations while allowing users to work remotely. This SaaS is one of the top-rated remote content production platforms out there, used by some of the biggest names and best podcasters in the business.</p><p class="text-normal">When the opportunity to team up to optimize their platform and reimagine how they meet the needs of their user base presented itself, we obviously jumped at it.</p></div></header><div class="block-text-and-media__wrapper align-right "><video src="" autoplay="" loop="" playsinline="">Your browser does not support the video tag.</video></div></div></section><section id="block-multiSection-7988bdad-c86c-4fa3-b494-f2a0a84d5486" class="page-section"><article class="block-multi-section "><div class="block-multi-section__wrapper"><div class="block-content "><div class="block-content__wrapper"><div class="rich-text "><h4>Reimagining squadcast from the ground up</h4><p class="text-normal">Even with its awesome sound quality, real-time file uploading and overall ease of use, the original version of SquadCast had its limits. Many of their customers are enterprise-level, multi-show organizations with large teams working on several shows at once. SquadCast was not meeting the production needs of these organizations for two main reasons.</p></div></div></div><ol class="block-ordered-list"><li class="block-ordered-list__card block-ordered-list__card__item"><div><p class="block-ordered-list__card__item__index text-small" style="color:#79beef">01</p><div class="block-ordered-list__card__item__content"><h3 class="h6">Limited Roles</h3><div class="rich-text "><p class="text-normal">There were only two options for users. You could be the host or you could be a guest.</p></div></div></div></li><li class="block-ordered-list__card block-ordered-list__card__item"><div><p class="block-ordered-list__card__item__index text-small" style="color:#79beef">02</p><div class="block-ordered-list__card__item__content"><h3 class="h6">File & show management</h3><div class="rich-text "><p class="text-normal">There was no easy way to organize or find your recording files or work as one user with access to work across multiple shows.</p></div></div></div></li></ol></div></article></section><section id="block-textAndMedia-e8cd9019-cf42-431a-ae57-93584400e352" class="page-section"><div class="block-text-and-media has-background" style="background-color:#353e55"><header><div class="rich-text "><h3>Creating an <span class="portable-text-color" style="color:#79beef">in-studio experience</span> at home</h3><p class="text-normal">Organizations using SquadCast needed the platform to better replicate the multiple roles that already existed when working in an in-person recording studio.</p></div></header><div class="block-text-and-media__wrapper align-left "><video src="" autoplay="" loop="" playsinline="">Your browser does not support the video tag.</video></div></div></section><section id="block-multiSection-f74fc965-7ed4-41a4-83c5-ad9480ac9ced" class="page-section"><article class="block-multi-section "><div class="block-multi-section__wrapper"><div class="block-content "><div class="block-content__wrapper"><div class="rich-text "><h4>Our design principles</h4></div></div></div><ol class="block-ordered-list"><li class="block-ordered-list__card block-ordered-list__card__item"><div><p class="block-ordered-list__card__item__index text-small" style="color:#79beef">01</p><div class="block-ordered-list__card__item__content"><h3 class="h6">Give users confidence at all costs</h3><div class="rich-text "><p class="text-normal">A conversation can only happen once, and there is nothing worse than losing a conversation, or not knowing if it’s recording properly.</p></div></div></div></li><li class="block-ordered-list__card block-ordered-list__card__item"><div><p class="block-ordered-list__card__item__index text-small" style="color:#79beef">02</p><div class="block-ordered-list__card__item__content"><h3 class="h6">Help them be the broadcaster they want to be</h3><div class="rich-text "><p class="text-normal">Help podcasters appear professional to their guests and make a great-sounding podcast.</p></div></div></div></li><li class="block-ordered-list__card block-ordered-list__card__item"><div><p class="block-ordered-list__card__item__index text-small" style="color:#79beef">03</p><div class="block-ordered-list__card__item__content"><h3 class="h6">Accessible design is good design</h3><div class="rich-text "><p class="text-normal">SquadCast should be usable on all devices by all of the people in all situations. It should be simple, intuitive, clear, and accessible.</p></div></div></div></li><li class="block-ordered-list__card block-ordered-list__card__item"><div><p class="block-ordered-list__card__item__index text-small" style="color:#79beef">04</p><div class="block-ordered-list__card__item__content"><h3 class="h6">Guide but don’t crowd me</h3><div class="rich-text "><p class="text-normal">SquadCast should always have an assistive approach to those using the product especially in the first interactions.</p></div></div></div></li><li class="block-ordered-list__card block-ordered-list__card__item"><div><p class="block-ordered-list__card__item__index text-small" style="color:#79beef">05</p><div class="block-ordered-list__card__item__content"><h3 class="h6">Facilitate conversations</h3><div class="rich-text "><p class="text-normal">Stay out of the way. Make sure users can come in and do their work and move on to other parts of the process seamlessly.</p></div></div></div></li></ol></div></article></section><section id="block-content-4f8b1b78-f8bc-474c-8bde-9477d9f5da63" class="page-section"><div class="block-content "><div class="block-content__wrapper"><div class="rich-text "><h3>In the podcast space roles and responsibilities are not black and white</h3><p class="text-normal">When we conducted our user research, we learned that most roles weren't generic enough and discovered that a team within one organization might look completely different than in another. For example, in one organization, there might be a set producer, host, and editor with clearly defined duties, while in another team members may take on multiple roles.</p></div></div></div></section><section id="block-mediaColumns-2c140a21-e5c2-47db-ad03-990bc1125a5d" class="page-section"><div class="block-media-columns layout-1"><div class="block-media-columns__container"><div class="block-media-columns__wrapper has-background" style="background-color:#eef2fa"><figure class="gatsby-image"><picture style="--ratio:1.0172413793103448"><img 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alt="Main stage" width="928" height="946"/></picture></figure></div></div></div></section><section id="block-content-9da04d7e-ba75-4f6f-9a17-5343f3ac7862" class="page-section"><div class="block-content "><div class="block-content__wrapper"><div class="rich-text "><h4>Enhancing Collaboration</h4><p class="text-normal">Through user research, we also learned that podcast guests might bring their team to the show and therefore the chat needed more privacy options for sensitive conversations. This led us to overhaul the existing chat function so that it would allow podcasters to control who can talk to who, depending on different situations or guests involved.</p></div></div></div></section><section id="block-mediaSection-d6fb2098-380c-4d97-b011-48a9c62bd022" class="page-section"><div class="block-media-section" style="background-color:#f9f9fd"><div class="block-media-section__wrapper has-background "><video src="" autoplay="" loop="" playsinline="">Your browser does not support the video tag.</video></div></div></section><section id="block-multiSection-2b17ae4d-3e78-4536-820a-db5f4e3b1b5f" class="page-section"><article class="block-multi-section has-background" style="background-color:#eef2fa"><div class="block-multi-section__wrapper"><div class="block-content "><div class="block-content__wrapper"><div class="rich-text "><h3>Designing for Accessibility</h3><p class="text-normal">Another issue we came across was with SquadCast’s colors and fonts. We found that the platform was producing a lower than average ranking in terms of web standards for accessibility which signaled to us that it was likely difficult to navigate for some.</p><p class="text-normal">This was a big red flag as one of SquadCast’s core values is that its platform makes podcasting an accessible medium no matter who you are. Initially, SquadCast was apprehensive about changing any of their brand elements but we worked closely with them to slightly modify the color depth until it passed all accessibility tests.</p></div></div></div><div class="block-media-section"><div class="block-media-section__wrapper "><video src="" autoplay="" loop="" playsinline="">Your browser does not support the video tag.</video></div></div></div></article></section><section id="block-content-6b21995b-0e0b-43f8-863a-4b871ff989f7" class="page-section"><div class="block-content "><div class="block-content__wrapper"><div class="rich-text "><h3>A flexible, accessible, premium podcast platform to keep up with the growing demand for podcasts</h3><p class="text-normal">The new solution is a complete reimagining of how SquadCast works. For example, two of its new features, Teams and Shows, offer the ability to create teams of multiple users inside the organization as well as produce different podcast shows under that same organization. We also introduced search capability and enhanced visuals so that users can easily identify what they are looking for.</p><p class="text-normal">SquadCast has walked away with an industry-leading app that helps them serve an even wider range of podcasters. It is fresh, modern, and incredibly user-friendly while being a product that they can build upon for years to come. We’re proud to say that SquadCast is now a product that can help anyone scale from a one-man show up to a full-blown podcast network.</p></div></div></div></section><section id="block-mediaSection-d1565a3f-f792-4b70-bdfa-5213d57bea99" class="page-section"><div class="block-media-section"><div class="block-media-section__wrapper "><video src="" autoplay="" loop="" playsinline="">Your browser does not support the video tag.</video></div></div></section><section id="block-testimonial-6f2931ae-cbf3-4456-ba02-7ba0f410b3cd" class="page-section"><div class="block-testimonial "><div class="block-testimonial__wrapper"><blockquote><div class="rich-text "><h4>“The work that we at SquadCast have done with Sixzero has been phenomenal. The amount of user <span class="portable-text-highlight" style="background-color:#5dcfc9">research and processes</span> they use have always concluded with a killer final product. Quality work every time!”</h4></div></blockquote><header class="block-testimonial__wrapper__person"><figure class="gatsby-image block-testimonial__wrapper__person__image"><picture style="--ratio:1"><style data-emotion="css klweyk">.css-klweyk{object-position:50.00% 50.00%;}</style><img src="data:image/jpeg;base64,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" alt="Alexander Whedbee" class="gatsby-image__image css-klweyk" style="object-fit:contain" width="96" height="96" data-lqip="true"/><style data-emotion="css xge3rm">.css-xge3rm{position:absolute;width:10px!important;height:10px!important;opacity:0;z-index:-10;pointer-events:none;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;object-position:50.00% 50.00%;}</style><img data-loading="true" src="https://cdn.sanity.io/images/b5rm9tf1/production/7fd4831a12bb6a1afc77fef38a6b6861b26e1996-96x96.jpg?w=48&h=48&q=75&fit=max&auto=format" srcSet="https://cdn.sanity.io/images/b5rm9tf1/production/7fd4831a12bb6a1afc77fef38a6b6861b26e1996-96x96.jpg?w=48&q=75&fit=max&auto=format&dpr=0.5 24w,https://cdn.sanity.io/images/b5rm9tf1/production/7fd4831a12bb6a1afc77fef38a6b6861b26e1996-96x96.jpg?w=48&q=75&fit=max&auto=format&dpr=0.75 36w,https://cdn.sanity.io/images/b5rm9tf1/production/7fd4831a12bb6a1afc77fef38a6b6861b26e1996-96x96.jpg?w=48&q=75&fit=max&auto=format 48w,https://cdn.sanity.io/images/b5rm9tf1/production/7fd4831a12bb6a1afc77fef38a6b6861b26e1996-96x96.jpg?w=48&q=75&fit=max&auto=format&dpr=1.5 72w,https://cdn.sanity.io/images/b5rm9tf1/production/7fd4831a12bb6a1afc77fef38a6b6861b26e1996-96x96.jpg?w=48&q=75&fit=max&auto=format&dpr=2 96w" loading="lazy" class="gatsby-image__image css-xge3rm" style="object-fit:contain" sizes="(max-width: 48px) 100vw, 75vw, 50vw, 48px" title="Alexander Whedbee" alt="Alexander Whedbee" width="96" height="96"/></picture></figure><div class="block-testimonial__wrapper__person__details"><h3 class="text-small font-bold">Alexander Whedbee</h3><p class="text-small">Chief Design Officer, SquadCast</p></div></header></div></div></section><section id="block-contactCallout-c1a4b7a6-33f8-4bfa-aabf-9e4460b6b1ac" class="page-section"><div class="block-contact-callout"><div class="block-contact-callout__wrapper"><h2 class="h3">Let’s work together</h2><p class="h6">We will help you design something people love.</p><a 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