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.Button{margin-right:0}.Login__popup__close{position:absolute;right:15px;top:15px;display:-webkit-box;display:-ms-flexbox;display:flex;width:25px;height:25px;background-image:url(/app/themes/liveagent/assets/images/icon-close.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center;cursor:pointer;-webkit-transition:opacity .3s;transition:opacity .3s}.Login__popup__close:active,.Login__popup__close:focus,.Login__popup__close:hover{opacity:.6}.Login__popup.active{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login{padding:0 !important;margin-left:30px !important;-webkit-transition:opacity .3s;transition:opacity .3s}.Button--login:active .tooltip,.Button--login:focus .tooltip,.Button--login:hover .tooltip{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login span{font-size:0}.Button--login span::before{content:"";display:block;width:17px;height:100%;background-image:url(/app/themes/liveagent/assets/images/icon-login.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center}.Button--login .tooltip{position:absolute;top:49px;display:none;margin-left:9px;padding:8px 25px;font-size:14px;line-height:21px !important;text-align:center;word-break:keep-all;color:#212121;-webkit-box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);background-color:#fff;border-radius:4px;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%)}.Button--login .tooltip::before{position:absolute;top:-10px;left:calc(50% - 10px);background:0;width:0;height:0;border-style:solid;border-width:0 10px 10px;border-color:transparent transparent #fff}body.no-scroll{overflow:hidden;height:100%}#app{padding-top:90px}#app .Header{background-color:#fff;background-color:var(--header-background);position:fixed;top:0;z-index:99991;width:100%;height:90px;padding:.9375em 0}#app .Header .wrapper{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__logo{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__logo a{display:block;width:100%;height:100%;padding:.9375em .9375em .9375em 0}#app .Header__logo a img{display:block;max-width:8.125em;height:1.875em}#app .Header__items{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation.active{height:100vh;-webkit-transition:height .3s ease-out;transition:height .3s ease-out;display:block;overflow-y:scroll;padding-bottom:1.5em;-webkit-box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);border-top:1px solid #e4e5e9}#app .Header__navigation.active>div{opacity:1;height:auto;-webkit-transition:opacity .5s ease;transition:opacity .5s ease;-webkit-transition-delay:.1s;transition-delay:.1s;display:block}#app .Header__navigation.active.mobile-active .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active .Header__navigation__promo{margin-left:3em;padding-bottom:1em;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75em;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation.active.mobile-active ul.nav>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul{-webkit-transition:height .6s ease;transition:height .6s ease;overflow:hidden}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile{display:-webkit-box;display:-ms-flexbox;display:flex;position:relative;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;top:.25em;left:1em;margin-top:.9em;color:#2570ed !important;z-index:1;pointer-events:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a{display:-webkit-box;display:-ms-flexbox;display:flex;width:100%;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:14px 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-product li.current-menu-item{background-color:#feefe0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-overview li.current-menu-item{background-color:#f3e6ff}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-use-for li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--outline{display:-webkit-box;display:-ms-flexbox;display:flex;width:6.25em}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);display:none}.Header__flags--mainmenu::after,.Header__flags--mainmenu::before{content:"";display:table}.Header__flags--mainmenu::after{clear:both}.Header__flags--mainmenu{*zoom:1}#app .Header__navigation__buttons__mobile{display:none}#app .Header__navigation{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation__buttons{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;gap:1.5em}#app .Header__navigation__buttons 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(+Gratis prøveversjon) | LiveAgent" class="urlslab-seo-meta-tag"><meta name="twitter:description" content="Tilordne bestemte tidsregler, legg til flere kontakter i en gruppe, bla gjennom billetter, kontakter og selskaper etter kontaktgrupper." class="urlslab-seo-meta-tag"></head> <body class="ms_features-template-default single single-ms_features postid-432359 funksjoner kontaktgrupper elementor-default elementor-kit-16001"> <div id="app" class="liveagentWeb"> <header class="Header urlslab-skip-keywords urlslab-skip-fragment"> <div class="wrapper"> <div class="Header__logo urlslab-skip-lazy"> <a href="/" title="LiveAgent" hreflang="no" onover-preload="1"> <img src="https://www.liveagent.no/app/themes/liveagent/assets/images/logo_liveagent.svg" width="121" height="30" alt="LiveAgent" class="urlslab-skip-lazy" urlslab-id="0"> </a> </div> <div class="Header__items"> <div class="Header__mobile__hamburger"> <span class="line"></span> <span class="line"></span> <span class="line"></span> </div> <div class="Header__navigation"> <div class="menu-header-navigation-2-norwegian-container"><ul id="menu-header-navigation-2-norwegian" class="nav"><li id="menu-item-738378" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-738378"><a href="#" title="Tilordne bestemte tidsregler, legg til flere kontakter i en gruppe, bla gjennom billetter, kontakter og selskaper etter kontaktgrupper." hreflang="no">Produkt</a> <ul class="sub-menu"> <li id="menu-item-738379" class="label-overview menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-738379"><a href="#" title="Tilordne bestemte tidsregler, legg til flere kontakter i en gruppe, bla gjennom billetter, kontakter og selskaper etter kontaktgrupper." hreflang="no">Oversikt</a> <ul class="sub-menu"> <li id="menu-item-974049" class="icn-menu-tour menu-item menu-item-type-custom menu-item-object-custom menu-item-974049"><svg class="icon icon-menu-tour"><use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-tour"></use></svg><a href="https://www.liveagent.com/tour/" title="Take a tour of LiveAgent and discover all amazing tools and features in our multi-channel help desk app. Try it out today and improve your customer service." hreflang="en-US" onover-preload="1">Oversikt<div class="menu-item-description">Generell oversikt over LiveAgent</div></a> <div data-ytid="3zYfDwqNj0U" data-lightbox="youtube" class="Header__navigation__promo" style="" urlslab-lazy-bgimage="https://www.liveagent.no/app/themes/liveagent/assets/images/tour_video.png"> <div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="LiveAgent Product Tour"><meta itemprop="description" content="See LiveAgent from both the agent and customer point of view so you can get a taste of how it is to work with our help desk software. Our video will guide you through basic customization options, live chat implementation, reporting, and more. Having a tool like LiveAgent in your arsenal is the key to improving customer satisfaction and increasing sales. Try LiveAgent today. Our free 14-day trial requires no credit card input. https://www.liveagent.com/trial/ Royalty-free music: https://www.bensound.com/royalty-free-music/track/creative-minds Have any questions? Contact us at https://www.liveagent.com/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent/"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/3zYfDwqNj0U/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=3zYfDwqNj0U"><link itemprop="embedUrl" content="https://www.youtube.com/embed/3zYfDwqNj0U"><meta itemprop="duration" content="P0Y0M0DT0H0M145S"><meta itemprop="uploadDate" content="2024-10-14T06:14:32+00:00"></div></div> <script> ( () => { const tourVideo = document.querySelector("li > .Header__navigation__promo"); if(tourVideo) { const parent = tourVideo.closest("li"); parent.insertAdjacentElement("afterend", tourVideo); } } )(); </script></li> </ul> </li> <li id="menu-item-738382" class="label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-738382"><a href="#" title="Tilordne bestemte tidsregler, legg til flere kontakter i en gruppe, bla gjennom billetter, kontakter og selskaper etter kontaktgrupper." hreflang="no">Produkt</a> <ul class="sub-menu"> <li id="menu-item-974050" class="icn-menu-help-desk menu-item menu-item-type-custom menu-item-object-custom menu-item-974050"><svg class="icon icon-menu-help-desk"><use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-help-desk"></use></svg><a href="https://www.liveagent.com/help-desk-software/" title="Explore a selection of the best help desk software on the market. Choose the ideal help desk software for your website and raise your customer service to the moon." hreflang="en-US" onover-preload="1">Help Desk<div class="menu-item-description">Omnikanal kundeserviceplattform</div></a></li> <li id="menu-item-738387" class="icn-menu-ticketing menu-item menu-item-type-post_type menu-item-object-page menu-item-738387"><svg class="icon icon-menu-ticketing"><use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-ticketing"></use></svg><a href="https://www.liveagent.no/billettprogramvare/" title="Utforsk et utvalg av billettprogramvare som er mest brukt på markedet. Velg det ideelle billettverktøyet og løft kundeservicen din til topps." hreflang="no" onover-preload="1">Billettsalg<div class="menu-item-description">Avansert billettsystem</div></a></li> <li id="menu-item-738390" class="icn-menu-live-chat menu-item menu-item-type-post_type menu-item-object-page menu-item-738390"><svg class="icon icon-menu-live-chat"><use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-live-chat"></use></svg><a href="https://www.liveagent.no/live-chat-programvare/" title="Utforsk et av de beste live chat-programvarene på markedet. Velg den ideelle live chat-programvaren for nettstedet ditt og løft kundeservicen din til topps." hreflang="no" onover-preload="1">Live Chat<div class="menu-item-description">Raskeste live chat på markedet</div></a></li> </ul> </li> <li id="menu-item-738391" class="label-sub label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-738391"><a href="#" title="Tilordne bestemte tidsregler, legg til flere kontakter i en gruppe, bla gjennom billetter, kontakter og selskaper etter kontaktgrupper." hreflang="no">sub</a> <ul class="sub-menu"> <li id="menu-item-974051" class="icn-thumbsup menu-item menu-item-type-custom menu-item-object-custom menu-item-974051"><svg class="icon icon-thumbsup"><use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#thumbsup"></use></svg><a href="https://www.liveagent.com/social-media-customer-service/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="en-US" onover-preload="1">Social Media<div class="menu-item-description">Svar følgerne dine direkte fra LiveAgent</div></a></li> <li id="menu-item-738395" class="icn-phone menu-item menu-item-type-custom menu-item-object-custom menu-item-738395"><svg class="icon icon-phone"><use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#phone"></use></svg><a href="/ringesenterprogramvare/" title="Oppdag de 25 beste ringesenter-programvarene for 2024 med LiveAgent. Nyt krystallklar lyd, maskinvarefri støtte, og avanserte funksjoner som IVR, ACD og HD-videosamtaler. Få 24/7 kundeservice og en gratis prøveperiode uten kredittkort. Forbedre kommunikasjon og skap en sømløs kundereise med vår omnikanale skybaserte løsning. Start din gratis prøveperiode nå!" hreflang="no" onover-preload="1">Kundesenter<div class="menu-item-description">Innebygd programvare for kundesenter</div></a></li> <li id="menu-item-974052" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-974052"><svg class="icon icon-lightbulb"><use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#lightbulb"></use></svg><a href="https://www.liveagent.com/liveagent-knowledge-base-software/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="en-US" onover-preload="1">Kunnskapsbase<div class="menu-item-description">Gi selvbetjeningsalternativer</div></a></li> </ul> </li> <li id="menu-item-738400" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-738400"><a href="#" title="Tilordne bestemte tidsregler, legg til flere kontakter i en gruppe, bla gjennom billetter, kontakter og selskaper etter kontaktgrupper." hreflang="no">Bruk til</a> <ul class="sub-menu"> <li id="menu-item-738402" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-738402"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-business-solutions"></use></svg><a href="https://www.liveagent.no/bedrifter/" title="LiveAgent er en helpdesk-programvare som tilpasser seg behovene til ulike forretningsmodeller. Utforsk hvordan LiveAgent passer til din nisje. Agency Edu og frivillige organisasjoner er avhengige av LiveAgent." hreflang="no" onover-preload="1">Forretningsløsninger<div class="menu-item-description">Ulike virksomheter, forskjellige løsninger</div></a></li> <li id="menu-item-738404" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-738404"><svg class="icon icon-shop"><use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#shop"></use></svg><a href="https://www.liveagent.no/industri/" title="LiveAgent er i stand til å oppfylle kravene til flere forretningssfærer. Se hvordan LiveAgent kan passe dine behov og forbedre kundestøtten." hreflang="no" onover-preload="1">Bransjeløsninger<div class="menu-item-description">Tilpass LiveAgent til din bransje</div></a></li> <li id="menu-item-738407" class="icn-menu-use-cases menu-item menu-item-type-post_type_archive menu-item-object-ms_success-stories menu-item-738407"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-use-cases"></use></svg><a href="https://www.liveagent.no/vellykket-historier/" title="The given text consists of 23 use case scenarios showcasing various businesses from Slovakian travel agency SATUR to online payment provider SolidTrust Pay. Other notable companies include Post Affiliate Pro, ZľavaDňa, and Huawei. Moreover, the text highlights the success of FrëschKëscht, an online store that started as a school project, and the wide range of advanced medical nutrition products offered by Nutricia. Overall, the text portrays a diverse range of business solutions and their success stories." hreflang="no" onover-preload="1">Brukstilfeller<div class="menu-item-description">Ett produkt, flere brukstilfeller</div></a></li> </ul> </li> <li id="menu-item-738408" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-738408"><a href="#" title="Tilordne bestemte tidsregler, legg til flere kontakter i en gruppe, bla gjennom billetter, kontakter og selskaper etter kontaktgrupper." hreflang="no">Integrasjoner</a> <ul class="sub-menu"> <li id="menu-item-738411" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-738411"><a href="https://www.liveagent.no/intergrering/wordpress/" title="Få kundestøtten din til neste nivå på dine Wordpress-sider. Wordpress-integrasjon for LiveAgent lar deg plassere en chat-knapp på nettsidene dine." hreflang="no" onover-preload="1">WordPress</a></li> <li id="menu-item-738413" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-738413"><a href="https://www.liveagent.no/intergrering/mailchimp/" title="En billettprogramvare kan gjøre mye mer med Mailchimp -integrering for LiveAgent. Mailchimp -integrasjon lar deg administrere kontakter fra helpdesk." hreflang="no" onover-preload="1">Mailchimp</a></li> <li id="menu-item-738416" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-738416"><a href="https://www.liveagent.no/intergrering/pipedrive/" title="Spor potensielle salg og avtaler med PipeDrive-integrering for LiveAgent. Denne integrasjonen samler alle dataene dine i ett dashbord for å lette arbeidsflyten din." hreflang="no" onover-preload="1">PipeDrive</a></li> <li id="menu-item-738412" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-738412"><a href="https://www.liveagent.no/intergrering/slack/" title="Chat med lagkameratene dine når du vil uten å forlate brukerstøtten. Slack integrasjon for LiveAgent gir deg meldinger slik at du ikke går glipp av det." hreflang="no" onover-preload="1">Slack</a></li> <li id="menu-item-738420" class="button-more-integrations menu-item menu-item-type-post_type_archive menu-item-object-ms_integrations menu-item-738420"><a href="https://www.liveagent.no/intergrering/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="no" onover-preload="1">Flere integrasjoner</a></li> </ul> </li> </ul> </li> <li id="menu-item-738421" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-738421"><a href="#" title="Tilordne bestemte tidsregler, legg til flere kontakter i en gruppe, bla gjennom billetter, kontakter og selskaper etter kontaktgrupper." hreflang="no">Ressurser</a> <ul class="sub-menu"> <li id="menu-item-738422" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-738422"><a href="#" title="Tilordne bestemte tidsregler, legg til flere kontakter i en gruppe, bla gjennom billetter, kontakter og selskaper etter kontaktgrupper." hreflang="no">Lære</a> <ul class="sub-menu"> <li id="menu-item-738423" class="icn-graduation menu-item menu-item-type-post_type_archive menu-item-object-ms_academy menu-item-738423"><svg class="icon icon-graduation"><use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#graduation"></use></svg><a href="https://www.liveagent.no/akademi/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="no" onover-preload="1">Academi<div class="menu-item-description">Bli kundeserviceekspert</div></a></li> <li id="menu-item-738424" class="icn-menu-templates menu-item menu-item-type-post_type_archive menu-item-object-ms_templates menu-item-738424"><svg class="icon icon-menu-templates"><use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-templates"></use></svg><a href="https://www.liveagent.no/maler/" title="Seeking professional email templates? Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="no" onover-preload="1">Maler<div class="menu-item-description">Tilpassbare maler for enhver anledning</div></a></li> <li id="menu-item-886868" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-886868"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-checklists"></use></svg><a href="/checklists/" title="Oppdag LiveAgent's omfattende sjekklister for alle dine forretningsbehov. Effektiviser arbeidsflyten din med spesialtilpassede sjekklister for sosiale medier, SEO, SaaS-kundeonboarding, Etsy-butikkstart, podcastlansering og mer. Besøk siden for å få jobben gjort effektivt og uten problemer!" hreflang="no" onover-preload="1">Sjekklister<div class="menu-item-description">Hvordan håndtere prosessen di</div></a></li> </ul> </li> <li id="menu-item-738427" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-738427"><a href="#" title="Tilordne bestemte tidsregler, legg til flere kontakter i en gruppe, bla gjennom billetter, kontakter og selskaper etter kontaktgrupper." hreflang="no">sub</a> <ul class="sub-menu"> <li id="menu-item-738428" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-738428"><svg class="icon icon-pencil"><use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#pencil"></use></svg><a href="/blogg/" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="no" onover-preload="1">Blogg<div class="menu-item-description">News about customer service & LiveAgent</div></a></li> <li id="menu-item-738430" class="icn-menu-glossary menu-item menu-item-type-post_type_archive menu-item-object-ms_glossary menu-item-738430"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-glossary"></use></svg><a href="https://www.liveagent.no/kundesupport-ordbok/" title="Learn about customer service terminology and jargon inside the LiveAgent glossary and get better every single day." hreflang="no" onover-preload="1">Ordliste<div class="menu-item-description">Lær kundeserviceterminologi</div></a></li> <li id="menu-item-738432" class="icn-menu-directory menu-item menu-item-type-post_type_archive menu-item-object-ms_directory menu-item-738432"><svg class="icon icon-menu-directory"><use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-directory"></use></svg><a href="https://www.liveagent.no/kataloger/" title="Can't find the support contact information? Check out LiveAgent directories and get in touch with the support you're seeking." hreflang="no" onover-preload="1">Katalog<div class="menu-item-description">Omfattende kontaktliste for helpdesk</div></a></li> </ul> </li> <li id="menu-item-738433" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-738433"><a href="#" title="Tilordne bestemte tidsregler, legg til flere kontakter i en gruppe, bla gjennom billetter, kontakter og selskaper etter kontaktgrupper." hreflang="no">sub</a> <ul class="sub-menu"> <li id="menu-item-738435" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-738435"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-typing-test"></use></svg><a href="https://www.liveagent.no/skrive-prove/" title="Test dine skrive ferdigheter med LiveAgents gratise skrive prøve. Lær dine skrive hastighet i løpet av minutter og øv gratis for å bli bedre." hreflang="no" onover-preload="1">Skrivetest<div class="menu-item-description">Forbedre skrivehastigheten din</div></a></li> <li id="menu-item-738439" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-738439"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Støtteportal<div class="menu-item-description">Hvordan-artikler og veiledninger</div></a></li> </ul> </li> <li id="menu-item-738440" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-738440"><a href="#" title="Tilordne bestemte tidsregler, legg til flere kontakter i en gruppe, bla gjennom billetter, kontakter og selskaper etter kontaktgrupper." hreflang="no">Selskap</a> <ul class="sub-menu"> <li id="menu-item-738441" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-738441"><svg class="icon icon-heart"><use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#heart"></use></svg><a href="https://www.liveagent.no/om/om-liveagent/" title="Ethvert vellykket selskap startet et sted. Sjekk ut historien vår og lær mer om selskapets misjon, visjon og verdier." hreflang="no" onover-preload="1">Om Oss<div class="menu-item-description">Oppdag teamet bak produktet</div></a></li> <li id="menu-item-738442" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-738442"><svg class="icon icon-trophy"><use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#trophy"></use></svg><a href="https://www.liveagent.no/awards/" title="Discover the award-winning LiveAgent software, recognized for excellence in customer support with accolades from SourceForge, GetApp, G2, and more. Join our community of satisfied clients and enhance your customer service experience. Start a 14-day free trial today!" hreflang="no" onover-preload="1">Priser<div class="menu-item-description">Våre priser og prestasjoner</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-738444" class="menu-item menu-item-type-post_type_archive menu-item-object-ms_features menu-item-738444"><a href="https://www.liveagent.no/funksjoner/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="no" onover-preload="1">Funksjoner</a></li> <li id="menu-item-803045" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-803045"><a href="/priser/" title="LiveAgent plans start at $9 /agent/mo. Create custom domains, e-mail ticketing, contact forms, automation, SLA, API, forum & knowledge base, iOS & Android apps are all part of full-sized ticketing solution. All features under one roof come at $69 /agent/mo." hreflang="no" onover-preload="1">Prissetting</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/proveperiode/" class="Button Button--full" title="Vurderer du LiveAgent hjelpepult programvaren? Fyll inn dine detaljer så kan du starte en Gratis Prøveperiode, uten forpliktelser, ingen kredittkort informasjons trengs." hreflang="no" onover-preload="1"> <span>Gratis Prøveperiode</span> </a> <a href="/inn-logging/" class="Button Button--login" title="Logge inn på din LiveAgent konto på denne siden. Først, fyll inn selskapets navn og fortsett med et brukernavn og passord for å logge inn suksessfullt." hreflang="no" onover-preload="1"> <span>Logg inn</span> <span class="tooltip">Logg inn</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/demo/" class="Button Button--outline" title="Vil du lære mer om LiveAgent? Be om en gratis demo for å lære mer om LiveAgent og hvordan det kan hjelpe deg med å lykkes." hreflang="no" onover-preload="1"> <span>Demo</span> </a> <a href="/proveperiode/" class="Button Button--full" title="Vurderer du LiveAgent hjelpepult programvaren? Fyll inn dine detaljer så kan du starte en Gratis Prøveperiode, uten forpliktelser, ingen kredittkort informasjons trengs." hreflang="no" onover-preload="1"> <span>Gratis Prøveperiode</span> </a> <a href="/inn-logging/" class="Button Button--login" title="Logge inn på din LiveAgent konto på denne siden. Først, fyll inn selskapets navn og fortsett med et brukernavn og passord for å logge inn suksessfullt." hreflang="no" onover-preload="1"> <span>Logg inn</span> <span class="tooltip">Logg inn</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-no" lang="no"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Europa</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Asia</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Midt Østen</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">Amerika</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Europa</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/funkcii/kontaktni-grupi/" title="Сегментирайте клиентите с контактни групи в LiveAgent за персонализиран маркетинг. Опитайте безплатно без ангажименти!" hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/funkce/skupiny-kontaktu/" title="Zlepšete správu kontaktů s LiveAgent! Skupiny kontaktů zlepšují pracovní postupy a marketingové strategie. Zkušební verze zdarma!" hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/" title="LiveAgent tilbyder en alt-i-en helpdesk-løsning, der forenkler kundesupport med funktioner som livechat, callcenter og billetteringssystem. Start din gratis prøveperiode uden forpligtelser og oplev, hvordan du kan forbedre din kundeservice og øge indtægterne med vores nemt implementerbare software. Oplev hvorfor virksomheder som Forbes og Airbus vælger LiveAgent til deres supportbehov. Besøg os for at se, hvordan vores multi-kanal integrationer kan løfte din kundeservice til nye højder." hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/funktionen/kontakt-gruppen/" title="Entdecken Sie die Vorteile von Kontaktgruppen mit LiveAgent! Segmentieren Sie Kunden basierend auf Interessen, Kaufkraft und Geolokalisierung, um personalisierte Inhalte zu bieten und VIP-Anfragen effizient zu bearbeiten. Starten Sie Ihre kostenlose Testversion und optimieren Sie Ihren Helpdesk-Workflow noch heute!" hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/funktsioonid/kontaktgrupid/" title="Kontaktgrupid LiveAgentis aitavad klientide segmenteerimisel ja kiiremal teenindamisel. Alustage tasuta prooviperioodiga!" hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/herramientas/grupos-de-contactos/" title="Asigna reglas de tiempo específicas, agrega varios contactos a un grupo, explora tickets, contactos y empresas por grupos de contactos." hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/fonctions/groupes-de-contacts/" title="Découvrez comment les groupes de contacts dans LiveAgent peuvent transformer votre service client et vos stratégies de vente. Segmentez vos clients par intérêts communs pour un engagement accru et une gestion efficace des flux de travail. Créez des groupes dès aujourd'hui pour offrir un service personnalisé et boostez vos ventes avec des communications ciblées. Profitez d'un essai gratuit sans carte de crédit requise!" hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/charaktiristika/omades-epafon/" title="Αναθέστε συγκεκριμένους χρονικούς κανόνες, προσθέστε πολλαπλές επαφές σε μία ομάδα, αναζητήστε ticket, επαφές, και εταιρείες με τις Ομάδες επαφών." hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/funkcionalnosti/kontaktne-grupe/" title="Dodijelite određena vremenska pravila, dodajte više kontakata u jednu grupu, pregledajte tikete, kontakte i tvrtke prema kontaktnim grupama." hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/caratteristiche/gruppi-contatti/" title="Organizza e gestisci efficacemente il tuo helpdesk con i gruppi di contatti di LiveAgent. Personalizza categorie per interessi e prodotti, assegna regole specifiche e ottimizza la gestione dei ticket. Prova gratis e scopri come migliorare il supporto clienti della tua azienda." hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/funkcijas/kontaktu-grupas/" title="Uzlabojiet savu klientu apkalpošanu ar LiveAgent palīdzības dienesta kontaktu grupām! Segmentējiet klientus pēc interesēm un vajadzībām, un pārvaldiet kontaktus efektīvāk. Sāciet 14 dienu bezmaksas izmēģinājumu bez kredītkartes nepieciešamības. Pārbaudiet, kā kontaktu grupas var mainīt jūsu uzņēmuma komunikācijas efektivitāti." hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/funkcijos/kontaktu-grupes/" title='Atraskite, kaip kontaktų grupės "LiveAgent" sistemoje padeda segmentuoti klientus pagal interesus, kalbą ar produktų naudojimą. Efektyvus klientų aptarnavimas ir suasmenintas turinys rinkodarai. Pradėkite nemokamą 30 dienų bandymą be kreditinės kortelės!' hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/jellemzok/kapcsolat-csoportok/" title="Rendeljen hozzá specifikus idő szabályokat, és több kapcsolatot egy csoporthoz, böngésszen jegyeket, kapcsolatokat, és cégeket Kapcsolat csoportok alapján." hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/functies/contactgroepen/" title="Beheer zakelijke contacten efficiënt met LiveAgent's contactgroepen. Probeer het gratis, zonder verplichtingen!" hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </span> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/funkcje/grupy-kontaktow/" title="Przypisz określone reguły czasowe, dodaj wiele kontaktów do jednej grupy, przeglądaj zgłoszenia, kontakty i firmy według grup kontaktów." hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/caracteristici/grupuri-de-contact/" title="Implementați reguli de timp specifice, adăugați mai multe persoane de contact la un singur grup, răsfoiți printre tichete, persoane de contact și companii în funcție de grupurile de contact." hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/funkcii/gruppy-kontaktov/" title="Устанавливайте определенные правила времени, добавляйте различные контакты в одну группу, отображайте тикеты, контакты и компании, относящиеся к определенным группам контактов." hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/funkcie/contact-groups/" title="Zjednodušte správu zákazníkov s LiveAgent skupinami kontaktov. Segmentujte klientov podľa záujmov, spoločnosti či jazyka a zlepšite marketing aj predaj. Vyskúšajte bezplatnú skúšobnú verziu a začnite efektívnejšie riadiť svoj pracovný tok." hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/funkcije/kontaktne-skupine/" title="Segmentirajte stranke z LiveAgent kontaktnimi skupinami za izboljšano trženje in podporo. Začnite brezplačno preizkusno različico zdaj!" hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Asia</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/tezheng/lianxiren-xiaozu/" title="分配特定的时间规则，添加多个联系人至一个小组，浏览Ticket，联系人，和通过联系人小组搭建的公司。" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/feature/grupo-kontak/" title="Magtalaga ng mga tukoy na panuntunan sa oras, magdagdag ng maraming kontak sa isang grupo, mag-browse ng mga tiket, kontak at kumpanya sa pamamagitan ng Mga grupo ng kontak." hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/tinh-nang/contact-groups/" title="Chỉ định các quy tắc thời gian cụ thể, thêm nhiều liên hệ vào một nhóm, duyệt tìm phiếu, liên hệ và nhóm của công ty theo Nhóm liên hệ." hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Midt Østen</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/momayezat/contact-groups/" title="قم بتعيين قواعد زمنية محددة، وإضافة جهات اتصال متعددة إلى مجموعة واحدة، وتصفح تذاكر الدعم، وجهات الاتصال، والشركات عن طريق مجموعات جهات الاتصال." hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">Amerika</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/features/contact-groups/" title="Segment your customers effortlessly with LiveAgent's contact groups. Enhance marketing, prioritize responses, and try it free for 14 days!" hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/recursos/grupos-de-contato/" title="Crie grupos de contato no LiveAgent para segmentar clientes, melhorar o fluxo de trabalho e aumentar o engajamento. Comece grátis agora!" hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div>  </div> </div> </header> <div class="AppContainer" data-copied="Kopiert!"> <div class="Post Post--sidebar-right" itemscope itemtype="http://schema.org/TechArticle"> <span itemprop="author" itemscope itemtype="http://schema.org/Organization"> <meta itemprop="url" content="https://www.liveagent.no/funksjoner/kontaktgrupper/"> <meta itemprop="name" content="LiveAgent"> </span> <style id="compactheader-css" type="text/css">.compact-header{padding-top:2em;padding-bottom:2em;background-color:#f9f9fa}.compact-header ~ 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#fa9531}.SortingMenu__desc{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center}.SortingMenu__desc::before{width:1em;height:1em;content:"";display:block;margin-right:.5em;background:url(/app/themes/liveagent/assets/images/icon-sorting.svg) center center no-repeat;background-size:contain;-webkit-filter:grayscale(100%) brightness(0);filter:grayscale(100%) brightness(0)}}@media(hover:hover){.SortingMenu__title.active:hover::before{-webkit-filter:grayscale(100%) brightness(0);filter:grayscale(100%) brightness(0)}}</style> <div class="compact-header__placeholder"> <div class="compact-header compact-header--lvl-2 urlslab-skip-lazy"> <div class="compact-header__wrapper wrapper"> <div class="compact-header__left">  <div class="breadcrumbs"><div class="breadcrumbs-inner"><ol itemscope itemtype="https://schema.org/BreadcrumbList"><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><a itemscope itemtype="https://schema.org/WebPage" itemprop="item" itemid="https://www.liveagent.no/funksjoner/" href="https://www.liveagent.no/funksjoner/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="no" onover-preload="1"><span itemprop="name">Funksjoner</span></a><meta itemprop="position" content="1"></li><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><span itemprop="name">Kontaktgrupper</span><meta itemprop="position" content="2"></li></ol></div></div>   <h1 itemprop="headline" class="compact-header__title" id="h-kontaktgrupper">Kontaktgrupper</h1>   <div class="compact-header__text"><p class="flowhunt-skip"></p><p>Kontaktgrupper i LiveAgent segmenterer kunder for å forbedre helpdesk arbeidsflyten. Opprett grupper for enklere billettfiltrering, sende tilpassede meldinger, og prioritere VIP-kunder, noe som øker engasjement og kundetilfredshet. Prøv gratis!</p></div>   <div class="compact-header__tags"> <div class="compact-header__tags-item"> <div class="compact-header__tags-title">Kategorier:</div> <ul class="compact-header__tags-list"> <li> <a href="https://www.liveagent.no/funksjoner/#billett-administrering" title="Billett administrering" hreflang="no" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#tag-solid"></use> </svg> Billett administrering </a> </li> </ul> </div> <div class="compact-header__tags-item"> <div class="compact-header__tags-title">Tilgjengelig i:</div> <ul class="compact-header__tags-list"> <li> <a href="/priser/" title="Small" hreflang="no" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#tag-solid"></use> </svg> Small </a> </li> <li> <a href="/priser/" title="Medium" hreflang="no" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#tag-solid"></use> </svg> Medium </a> </li> <li> <a href="/priser/" title="Large" hreflang="no" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#tag-solid"></use> </svg> Large </a> </li> </ul> </div> </div>  </div> <div class="compact-header__right">  <div class="compact-header__toc js-toc"><div class="FilterMenu"><div class="FilterMenu__title js-toc__title"></div><div class="FilterMenu__items js-toc__items"><div class="FilterMenu__items--inn"><a href="#h-what-are-contact-groups" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Tilordne bestemte tidsregler, legg til flere kontakter i en gruppe, bla gjennom billetter, kontakter og selskaper etter kontaktgrupper." hreflang="no"><span class="FilterMenu__item-title js-toc__item-title">Hva er kontaktgrupper?</span></a><a href="#h-what-can-you-do-with-contact-groups" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Tilordne bestemte tidsregler, legg til flere kontakter i en gruppe, bla gjennom billetter, kontakter og selskaper etter kontaktgrupper." hreflang="no"><span class="FilterMenu__item-title js-toc__item-title">Hva kan du gjøre med kontaktgrupper</span></a><a href="#h-contact-groups-allow-you-to" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Tilordne bestemte tidsregler, legg til flere kontakter i en gruppe, bla gjennom billetter, kontakter og selskaper etter kontaktgrupper." hreflang="no"><span class="FilterMenu__item-title js-toc__item-title">Kontaktgrupper lar deg:</span></a><a href="#h-how-to-create-contact-groups-in-liveagent" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Tilordne bestemte tidsregler, legg til flere kontakter i en gruppe, bla gjennom billetter, kontakter og selskaper etter kontaktgrupper." hreflang="no"><span class="FilterMenu__item-title js-toc__item-title">Slik oppretter du kontaktgrupper i LiveAgent</span></a><a href="#h-how-to-add-customers-to-contact-groups" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Tilordne bestemte tidsregler, legg til flere kontakter i en gruppe, bla gjennom billetter, kontakter og selskaper etter kontaktgrupper." hreflang="no"><span class="FilterMenu__item-title js-toc__item-title">Slik legger du til kunder i kontaktgrupper</span></a><a href="#h-how-to-edit-or-delete-existing-contact-groups" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Tilordne bestemte tidsregler, legg til flere kontakter i en gruppe, bla gjennom billetter, kontakter og selskaper etter kontaktgrupper." hreflang="no"><span class="FilterMenu__item-title js-toc__item-title">Slik redigerer eller sletter du eksisterende kontaktgrupper</span></a><a href="#h-how-can-i-benefit-from-grouping-customers-together" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Tilordne bestemte tidsregler, legg til flere kontakter i en gruppe, bla gjennom billetter, kontakter og selskaper etter kontaktgrupper." hreflang="no"><span class="FilterMenu__item-title js-toc__item-title">Hvordan kan jeg tjene på å gruppere kunder?</span></a><a href="#h-improved-workflow" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Tilordne bestemte tidsregler, legg til flere kontakter i en gruppe, bla gjennom billetter, kontakter og selskaper etter kontaktgrupper." hreflang="no"><span class="FilterMenu__item-title js-toc__item-title">Forbedret arbeidsflyt</span></a><a href="#h-increased-engagement" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Tilordne bestemte tidsregler, legg til flere kontakter i en gruppe, bla gjennom billetter, kontakter og selskaper etter kontaktgrupper." hreflang="no"><span class="FilterMenu__item-title js-toc__item-title">Økt engasjement</span></a><a href="#h-easier-ticket-filtering" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Tilordne bestemte tidsregler, legg til flere kontakter i en gruppe, bla gjennom billetter, kontakter og selskaper etter kontaktgrupper." hreflang="no"><span class="FilterMenu__item-title js-toc__item-title">Enklere billettfiltrering</span></a><a href="#h-use-case-using-contact-groups-to-answer-vip-customers-faster" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Tilordne bestemte tidsregler, legg til flere kontakter i en gruppe, bla gjennom billetter, kontakter og selskaper etter kontaktgrupper." hreflang="no"><span class="FilterMenu__item-title js-toc__item-title">Case: Bruk kontaktgrupper til å svare VIP-kunder enda raskere</span></a><a href="#h-knowledge-base-resources" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Tilordne bestemte tidsregler, legg til flere kontakter i en gruppe, bla gjennom billetter, kontakter og selskaper etter 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9.26828V8.00935Z" fill="#050505"></path> </g> <defs> <clippath id="clip0_2264_6990"> <rect width="60" height="12.8571" fill="white"></rect> </clippath> </defs> </svg> <span>5/5</span> </a> <div class="Signup__sidebar__reviews--rating stars"> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> </div> </div> </div> </div> </form> </div> </div> </div> <div class="Post__content"> <div class="Content urlslab_yt" itemprop="articleBody"><link rel="stylesheet" id="urlslab_youtube_loader-css" type="text/css" media="all" href="https://www.liveagent.no/app/plugins/wp-urlslab/public/build/css/urlslab_youtube_loader_decorated.css"> <h2 class="wp-block-heading" id="h-what-are-contact-groups">Hva er kontaktgrupper?</h2> <p>Kontaktgrupper er segmenter av kunder som deler noe felles. Felles ting kan være lignende interesser, jobbe i samme selskap, være i samme tidssone, snakke samme språk, bruke de samme produkttypene eller ha samme nivåer på abonnementsnivå.</p> <figure class="wp-block-image size-full no-borders"><a href="https://www.liveagent.com/app/uploads/2019/10/Mockup-Contact-groups.png" data-lightbox="gallery" title="App - Uploads - 2019 - 10 - Mockup Contact Groups.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.no/wp/urlslab-download/da28d4cbb046ce4ab1109b05da61435c/Mockup-Contact-groups.png.webp 955w, https://www.liveagent.no/wp/urlslab-download/dccb4c6f172e37092c6b64de0f3d9f73/Mockup-Contact-groups-300x195.png.webp 300w, https://www.liveagent.no/wp/urlslab-download/cd79c50607b7487eef06392bade602d6/Mockup-Contact-groups-768x499.png.webp 768w, https://www.liveagent.no/wp/urlslab-download/2e099cf381e513f953c2d5841d0d92df/Mockup-Contact-groups-77x50.png.webp 77w, https://www.liveagent.no/wp/urlslab-download/cf417723d6936925ab48153578a17fb6/Mockup-Contact-groups-38x25.png.webp 38w, https://www.liveagent.no/wp/urlslab-download/5dca6f091c5ca05d84248d59fb5175cb/Mockup-Contact-groups-515x335.png.webp 515w, https://www.liveagent.no/wp/urlslab-download/653f90b47d3db786db31454e639386b6/Mockup-Contact-groups-615x400.png.webp 615w, https://www.liveagent.no/wp/urlslab-download/7b393d088aff9ba2148561342b3631c2/Mockup-Contact-groups-185x120.png.webp 185w, https://www.liveagent.no/wp/urlslab-download/22ff5583fe197e7a2cf30c83621e46bb/Mockup-Contact-groups-110x72.png.webp 110w, https://www.liveagent.no/wp/urlslab-download/ee71ac17d6327b1223b5d0af61917eff/Mockup-Contact-groups-485x315.png.webp 485w, https://www.liveagent.no/wp/urlslab-download/c73e8a106159a1ab9d8362d264adfadb/Mockup-Contact-groups-34x22.png.webp 34w, https://www.liveagent.no/wp/urlslab-download/fba992bb950e7d74efdc8cf35ce0c9fe/Mockup-Contact-groups-250x163.png.webp 250w" urlslab-lazy="yes" sizes="(max-width: 955px) 100vw, 955px" type="image/webp"></source><source data-srcset="https://www.liveagent.no/wp/urlslab-download/f77d812727032a85e7b3181c0864555b/Mockup-Contact-groups.png 955w, https://www.liveagent.no/wp/urlslab-download/8e87feeec16ddd99cbd88e87041449d3/Mockup-Contact-groups-300x195.png 300w, https://www.liveagent.no/wp/urlslab-download/4c803f83455e2aad7c570fc66f36aab3/Mockup-Contact-groups-768x499.png 768w, https://www.liveagent.no/wp/urlslab-download/99ab962a4eee82925c39591399b67ef9/Mockup-Contact-groups-77x50.png 77w, https://www.liveagent.no/wp/urlslab-download/0c7ddcc5a70d962abb687851e73052b1/Mockup-Contact-groups-38x25.png 38w, https://www.liveagent.no/wp/urlslab-download/08c4f12c032eeac9911d2e90a9c7694e/Mockup-Contact-groups-515x335.png 515w, https://www.liveagent.no/wp/urlslab-download/a34c59a8dedf3b636d01ee3676465391/Mockup-Contact-groups-615x400.png 615w, https://www.liveagent.no/wp/urlslab-download/38ade72d0498e444ad589acfe9aa0714/Mockup-Contact-groups-185x120.png 185w, https://www.liveagent.no/wp/urlslab-download/bc1e006d3b5eb2e74e42c22b6e91d44d/Mockup-Contact-groups-110x72.png 110w, https://www.liveagent.no/wp/urlslab-download/450dfe9b1efc7b86a87e4af3854008f7/Mockup-Contact-groups-485x315.png 485w, https://www.liveagent.no/wp/urlslab-download/2ed814c50d774de55b01b4e0ddf1d72c/Mockup-Contact-groups-34x22.png 34w, https://www.liveagent.no/wp/urlslab-download/922f96014699a59252e9030acfaa3e91/Mockup-Contact-groups-250x163.png 250w" urlslab-lazy="yes" sizes="(max-width: 955px) 100vw, 955px"></source><source data-srcset="https://www.liveagent.no/wp/urlslab-download/da28d4cbb046ce4ab1109b05da61435c/Mockup-Contact-groups.png.webp" urlslab-lazy="yes" type="image/webp"></source><img fetchpriority="high" decoding="async" width="955" height="621" alt="Kontaktgrupper" class="wp-image-201601" data-src="https://www.liveagent.no/wp/urlslab-download/f77d812727032a85e7b3181c0864555b/Mockup-Contact-groups.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="31"></picture></a></figure> <h2 class="wp-block-heading" id="h-what-can-you-do-with-contact-groups">Hva kan du gjøre med kontaktgrupper</h2> <p id="h-what-can-you-do-with-contact-groups-adding-your-contacts-to-groups-enables-you-to-segment-your-customers-making-managing-your-help-desk-workflow-easier-creating-contact-groups-is-also-great-for-marketing-and-sales-as-it-allows-you-to-provide-more-personalized-content-for-each-group">Hvis du legger til kontaktene dine i grupper, kan du segmentere kundene dine, noe som gjør det enklere å administrere arbeidsflyten i <a href="https://www.liveagent.com/help-desk-software/" urlslab_href_old="https://www.liveagent.no/help-desk-programvare/" title="Explore a selection of the best help desk software on the market. Choose the ideal help desk software for your website and raise your customer service to the moon." hreflang="en-US" onover-preload="1">helpdesk</a>. Å opprette kontaktgrupper er også flott for markedsføring og salg, ettersom det lar deg skape mer personlig innhold for hver gruppe.</p> <h3 class="wp-block-heading" id="h-contact-groups-allow-you-to">Kontaktgrupper lar deg:</h3> <ul class="wp-block-list"> <li>Sorter bedriftens kontakter</li> <li>Legg til flere kontakter i en gruppe</li> <li>Tilordne flere kontaktgrupper til en kontakt</li> <li>Tilordne spesifikke regler</li> <li>Tilordne spesifikke tidsregler</li> <li>Tilordne spesifikke SLA -regler</li> <li>Bla gjennom billetter, kontakter og selskaper etter kontaktgrupper</li> </ul> <div class="BlockDiscover BlockDiscover--support-portal" style="" urlslab-lazy-bgimage="https://www.liveagent.no/app/themes/liveagent/assets/images/cta_new_bg.svg"> <p class="BlockDiscover__title">Segment customers with ease</p> <p class="BlockDiscover__text">Segment your customers according to their purchasing power, interest, geolocation, and more. Create contact groups for free starting today. No credit card required.</p> <div class="BlockDiscover__buttons"> <a href="/proveperiode/" class="Button Button--knockout" title="Vurderer du LiveAgent hjelpepult programvaren? Fyll inn dine detaljer så kan du starte en Gratis Prøveperiode, uten forpliktelser, ingen kredittkort informasjons trengs." hreflang="no" onover-preload="1"> <span>Start free 30-day trial</span> </a> <a href="/demo/" class="Button Button--outline Button--outline__white" title="Vil du lære mer om LiveAgent? Be om en gratis demo for å lære mer om LiveAgent og hvordan det kan hjelpe deg med å lykkes." hreflang="no" onover-preload="1"> <span>Avtal en Demo</span> </a> </div> <div class="BlockDiscover__right__img" style="" urlslab-lazy-bgimage="https://www.liveagent.no/app/themes/liveagent/assets/images/cta_new_chat.png"></div> </div> <h2 class="wp-block-heading" id="h-how-to-create-contact-groups-in-liveagent">Slik oppretter du kontaktgrupper i LiveAgent</h2> <ol class="wp-block-list"> <li>Logg på LiveAgent</li> <li>Klikk på Kunder</li> <li>Klikk på Kontaktgrupper</li> <li>Klikk på den oransje Opprett-knappen</li> <li>Gi kundegruppen et navn</li> <li>Velg en tekstfarge og en bakgrunnsfarge for kundesegmentetiketten</li> <li>Klikk på Opprett</li> </ol> <figure class="wp-block-image aligncenter size-large"><a href="https://www.liveagent.com/app/uploads/2021/06/Create-contact-group.png" data-lightbox="gallery" title="App - Uploads - 2021 - 06 - Create Contact Group.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.no/wp/urlslab-download/494dbfccb4bc0babc53c5e92228f6627/Create-contact-group-1024x553.png.webp 1024w, https://www.liveagent.no/wp/urlslab-download/8e504d7fd9ebc35b663ec97f2e23022e/Create-contact-group-300x162.png.webp 300w, https://www.liveagent.no/wp/urlslab-download/8f5581153b343f9dbe9a192dbeec45cb/Create-contact-group-768x415.png.webp 768w, https://www.liveagent.no/wp/urlslab-download/d517aae8cbb35af3720ec93ab302c1c0/Create-contact-group-93x50.png.webp 93w, https://www.liveagent.no/wp/urlslab-download/27b645546b0b9ca07702b06aad003c48/Create-contact-group-46x25.png.webp 46w, https://www.liveagent.no/wp/urlslab-download/d28ccc220f72980d25b88e94b858e628/Create-contact-group-621x335.png.webp 621w, https://www.liveagent.no/wp/urlslab-download/2aa9bb811b254b48077e8250693437bf/Create-contact-group-700x378.png.webp 700w, https://www.liveagent.no/wp/urlslab-download/2c9e28e2b386907a5207b004ca8e3288/Create-contact-group-185x100.png.webp 185w, https://www.liveagent.no/wp/urlslab-download/fd62088e7e04b0e1b5f496b83c70c1e1/Create-contact-group-110x59.png.webp 110w, https://www.liveagent.no/wp/urlslab-download/4f7c911488085badbfbf7ebdb3043337/Create-contact-group-485x262.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.no/wp/urlslab-download/2f535988828dfe37bb158313b4bc12a6/Create-contact-group-1024x553.png 1024w, https://www.liveagent.no/wp/urlslab-download/e379c82b98de858b4e6995811284dba4/Create-contact-group-300x162.png 300w, https://www.liveagent.no/wp/urlslab-download/59d4e51ff45567e178fb3fc5bb61bae2/Create-contact-group-768x415.png 768w, https://www.liveagent.no/wp/urlslab-download/025d3261f9a4310659556e31335448de/Create-contact-group-93x50.png 93w, https://www.liveagent.no/wp/urlslab-download/b59c1154a1f103a1bdf0e5c8332d8349/Create-contact-group-46x25.png 46w, https://www.liveagent.no/wp/urlslab-download/c83c2fa3558cc78b2740696df3d85a38/Create-contact-group-621x335.png 621w, https://www.liveagent.no/wp/urlslab-download/b6bc912db331b8caf9c9234b6f8adcb2/Create-contact-group-700x378.png 700w, https://www.liveagent.no/wp/urlslab-download/f69cc80a8d1ca3e918ad5aad933463de/Create-contact-group-185x100.png 185w, https://www.liveagent.no/wp/urlslab-download/297cb461b82be5b4a6b2e9d246cc5f45/Create-contact-group-110x59.png 110w, https://www.liveagent.no/wp/urlslab-download/f05b36ed348280c083cd95802103066a/Create-contact-group-485x262.png 485w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.no/wp/urlslab-download/494dbfccb4bc0babc53c5e92228f6627/Create-contact-group-1024x553.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="553" alt="legg til kontaktgrupper" class="wp-image-317799" data-src="https://www.liveagent.no/wp/urlslab-download/2f535988828dfe37bb158313b4bc12a6/Create-contact-group-1024x553.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="32"></picture></a></figure> <h2 class="wp-block-heading" id="h-how-to-add-customers-to-contact-groups">Slik legger du til kunder i kontaktgrupper</h2> <ol class="wp-block-list"> <li>Logg på LiveAgent</li> <li>Klikk på Kunder</li> <li>Velg en kunde du ønsker</li> <li>Finn Grupper-feltet og klikk på taggen</li> <li>Velg gruppen du vil legge dem til</li> <li>Klikk lagre</li> </ol> <figure class="wp-block-image aligncenter size-large"><a href="https://www.liveagent.com/app/uploads/2021/06/Add-customer-to-customer-group.png" data-lightbox="gallery" title="App - Uploads - 2021 - 06 - Add Customer To Customer Group.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.no/wp/urlslab-download/9ac26f42ba114b117d068f09537376f2/Add-customer-to-customer-group-1024x551.png.webp 1024w, https://www.liveagent.no/wp/urlslab-download/32f7286eff7ae41e342334b664739176/Add-customer-to-customer-group-300x161.png.webp 300w, https://www.liveagent.no/wp/urlslab-download/bd4d396bc3b0f3dd6f235827ed35c746/Add-customer-to-customer-group-768x413.png.webp 768w, https://www.liveagent.no/wp/urlslab-download/85513eef649f2737990b4a962c9b2009/Add-customer-to-customer-group-93x50.png.webp 93w, https://www.liveagent.no/wp/urlslab-download/55855fd9beb7c7a080214ec826e40b82/Add-customer-to-customer-group-46x25.png.webp 46w, https://www.liveagent.no/wp/urlslab-download/2f78c4c9ca4604ec95d72cb4375d9f4d/Add-customer-to-customer-group-623x335.png.webp 623w, https://www.liveagent.no/wp/urlslab-download/980a6197363d6693613f6a658c1bfd7a/Add-customer-to-customer-group-700x377.png.webp 700w, https://www.liveagent.no/wp/urlslab-download/8824684f7a6c82aa888d90da68a7c239/Add-customer-to-customer-group-185x100.png.webp 185w, https://www.liveagent.no/wp/urlslab-download/3185ce940dfcff110526dff2239c011b/Add-customer-to-customer-group-110x59.png.webp 110w, https://www.liveagent.no/wp/urlslab-download/9d7e145912a30a9eab88823337d26aad/Add-customer-to-customer-group-485x261.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.no/wp/urlslab-download/fb9c53b465a55792da609616dea3868f/Add-customer-to-customer-group-1024x551.png 1024w, https://www.liveagent.no/wp/urlslab-download/d089252e746ed9568835871e51a37374/Add-customer-to-customer-group-300x161.png 300w, https://www.liveagent.no/wp/urlslab-download/31e0f21b9c8b79d0eb776e5895812263/Add-customer-to-customer-group-768x413.png 768w, https://www.liveagent.no/wp/urlslab-download/d0123ac3bcf24a5259890b907be286f2/Add-customer-to-customer-group-93x50.png 93w, https://www.liveagent.no/wp/urlslab-download/e0e52140c31a42402bb851312f9e9025/Add-customer-to-customer-group-46x25.png 46w, https://www.liveagent.no/wp/urlslab-download/e4f29b69145199cc0200a2e94cf59724/Add-customer-to-customer-group-623x335.png 623w, https://www.liveagent.no/wp/urlslab-download/9c0cff3b4ec3b9cb32e2a95b8a1ce29b/Add-customer-to-customer-group-700x377.png 700w, https://www.liveagent.no/wp/urlslab-download/edb17ba640cd67b0ac24d61186a072aa/Add-customer-to-customer-group-185x100.png 185w, https://www.liveagent.no/wp/urlslab-download/d028cebbe94810594542d385cde54af1/Add-customer-to-customer-group-110x59.png 110w, https://www.liveagent.no/wp/urlslab-download/93756b73ac8e7fc12d48170eb3b8158d/Add-customer-to-customer-group-485x261.png 485w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.no/wp/urlslab-download/9ac26f42ba114b117d068f09537376f2/Add-customer-to-customer-group-1024x551.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="551" alt="legge til kontakter i kontaktgrupper" class="wp-image-317848" data-src="https://www.liveagent.no/wp/urlslab-download/fb9c53b465a55792da609616dea3868f/Add-customer-to-customer-group-1024x551.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="33"></picture></a></figure> <h2 class="wp-block-heading" id="h-how-to-edit-or-delete-existing-contact-groups">Slik redigerer eller sletter du eksisterende kontaktgrupper</h2> <ol class="wp-block-list"> <li>Logg på LiveAgent</li> <li>Klikk på Kunder</li> <li>Klikk på Kontaktgrupper</li> <li>Velg kontaktgruppen du vil redigere ved å klikke på redigeringsknappen</li> <li>Rediger kontaktgruppens navn, tagfarge eller tekstfarge</li> <li>Klikk lagre</li> <li>Valgfritt: Velg kontaktgruppen du vil slette ved å klikke på slette -knappen</li> </ol> <figure class="wp-block-image aligncenter size-large"><a href="https://www.liveagent.com/app/uploads/2021/06/Edit-contact-group.png" data-lightbox="gallery" title="App - Uploads - 2021 - 06 - Edit Contact Group.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.no/wp/urlslab-download/c160be06bb2d2b3028769c01a7ac49de/Edit-contact-group-1024x551.png.webp 1024w, https://www.liveagent.no/wp/urlslab-download/e7370026f88ec6c25e87ab3d644b7eec/Edit-contact-group-300x161.png.webp 300w, https://www.liveagent.no/wp/urlslab-download/7cee6156af4aa73cfb77b17d6d3ef57f/Edit-contact-group-768x413.png.webp 768w, https://www.liveagent.no/wp/urlslab-download/6878fb1209ff4e7b78befa4661a3e1b8/Edit-contact-group-93x50.png.webp 93w, https://www.liveagent.no/wp/urlslab-download/acfc522a07eef5bf99f595a8c186623e/Edit-contact-group-46x25.png.webp 46w, https://www.liveagent.no/wp/urlslab-download/3ae4531613dfde65527b656ca18159cf/Edit-contact-group-622x335.png.webp 622w, https://www.liveagent.no/wp/urlslab-download/9a09da2640864904170972bcb7b419ff/Edit-contact-group-700x377.png.webp 700w, https://www.liveagent.no/wp/urlslab-download/f163ba46cec93c0c2d1d6de7af0c5cbb/Edit-contact-group-185x100.png.webp 185w, https://www.liveagent.no/wp/urlslab-download/517d0ff8256cd341b86d287470d70b25/Edit-contact-group-110x59.png.webp 110w, https://www.liveagent.no/wp/urlslab-download/fabc7b838ea302bed3d65fb4244cef22/Edit-contact-group-485x261.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.no/wp/urlslab-download/5d09354b569006960a20982abea67af2/Edit-contact-group-1024x551.png 1024w, https://www.liveagent.no/wp/urlslab-download/d4a658e11f33846ea0bd06bcfa9cec6f/Edit-contact-group-300x161.png 300w, https://www.liveagent.no/wp/urlslab-download/927322c35a05b3dec57e55fd0a1f7eac/Edit-contact-group-768x413.png 768w, https://www.liveagent.no/wp/urlslab-download/703618035bb9c6feb52eb50c29977fbc/Edit-contact-group-93x50.png 93w, https://www.liveagent.no/wp/urlslab-download/5a5b4d3f229084ef309e24ac5db93906/Edit-contact-group-46x25.png 46w, https://www.liveagent.no/wp/urlslab-download/39c473f0a7cd8250ecc7280f89befc64/Edit-contact-group-622x335.png 622w, https://www.liveagent.no/wp/urlslab-download/9af106228e1735e64848ad49130a4f91/Edit-contact-group-700x377.png 700w, https://www.liveagent.no/wp/urlslab-download/8dca91b9b60577fed2933dcfbd1e9f5f/Edit-contact-group-185x100.png 185w, https://www.liveagent.no/wp/urlslab-download/6a233d1d8289162b100c7f8f6a515d83/Edit-contact-group-110x59.png 110w, https://www.liveagent.no/wp/urlslab-download/e6e8832afd901f48efb0398f15049082/Edit-contact-group-485x261.png 485w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.no/wp/urlslab-download/c160be06bb2d2b3028769c01a7ac49de/Edit-contact-group-1024x551.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="551" alt="Redigere kontaktgruppe" class="wp-image-317877" data-src="https://www.liveagent.no/wp/urlslab-download/5d09354b569006960a20982abea67af2/Edit-contact-group-1024x551.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="34"></picture></a></figure> <h2 class="wp-block-heading" id="h-how-can-i-benefit-from-grouping-customers-together">Hvordan kan jeg tjene på å gruppere kunder?</h2> <h3 class="wp-block-heading" id="h-improved-workflow">Forbedret arbeidsflyt</h3> <p>Å lage billettrouting som tar hensyn til kundesegmenter er svært effektivt og produktivt. For eksempel, ved å dirigere billetter fra spesifikke kundegrupper (for eksempel VIP-er eller forhandlere) rett til sine respektive kontoadministratorer, <a href="https://www.liveagent.com/blog/live-chat-statistics/" urlslab_href_old="https://www.liveagent.com/increase-response-speed/" title='Discover the future of customer service with our "23 Must-Know Live Chat Statistics for 2024." Delve into the explosive growth of live chat, its impact on customer satisfaction and sales, and explore future trends shaping the industry. Gain invaluable insights to enhance your digital customer service strategy. Join us on this insightful journey and stay ahead in the competitive market.' hreflang="en-US" onover-preload="1">forbedrer du responstiden</a>, første kontaktoppløsningsfrekvens og fremfor alt kundetilfredshet. Du eliminerer også forvirring eller billettstagnasjon.</p> <figure class="wp-block-image aligncenter size-full no-borders"><a href="https://www.liveagent.com/app/uploads/2021/05/Mockup-SLA-log.png" data-lightbox="gallery" title="App - Uploads - 2021 - 05 - Mockup SLA Log.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.no/wp/urlslab-download/a6244aec8b060a0873e4d84538d326f5/Mockup-SLA-log.png.webp 1037w, https://www.liveagent.no/wp/urlslab-download/377c9502bbb838dfd06e2592453d01a3/Mockup-SLA-log-300x166.png.webp 300w, https://www.liveagent.no/wp/urlslab-download/ab99f42569ac833fbd3bea9cb4b4da08/Mockup-SLA-log-1024x566.png.webp 1024w, https://www.liveagent.no/wp/urlslab-download/ca2620fa240340e22a4d865a2f9c7e6c/Mockup-SLA-log-768x424.png.webp 768w, https://www.liveagent.no/wp/urlslab-download/a25c8eb361e5f0c69107d002a667f43d/Mockup-SLA-log-90x50.png.webp 90w, https://www.liveagent.no/wp/urlslab-download/fdc7aed0cfd3efca9cf1afd5a8b9a5c2/Mockup-SLA-log-45x25.png.webp 45w, https://www.liveagent.no/wp/urlslab-download/53d8ad300b2ac2260666133fb2f39fd6/Mockup-SLA-log-606x335.png.webp 606w, https://www.liveagent.no/wp/urlslab-download/052e1e29f3fa3b1a9f8697bd45de1598/Mockup-SLA-log-700x387.png.webp 700w, https://www.liveagent.no/wp/urlslab-download/ea76d4db868ae2889fa9e5c71a468921/Mockup-SLA-log-185x102.png.webp 185w, https://www.liveagent.no/wp/urlslab-download/32cc63867f8b1885cacac4117bde9e94/Mockup-SLA-log-110x61.png.webp 110w, https://www.liveagent.no/wp/urlslab-download/492297719e897528e5fbcc8e0839a1c1/Mockup-SLA-log-485x268.png.webp 485w, https://www.liveagent.no/wp/urlslab-download/5644dc20d97f698b3b9c3ac5c9d7e961/Mockup-SLA-log-40x22.png.webp 40w, https://www.liveagent.no/wp/urlslab-download/6953aee141ca080d3b33ceedf9beee68/Mockup-SLA-log-250x138.png.webp 250w" urlslab-lazy="yes" sizes="(max-width: 1037px) 100vw, 1037px" type="image/webp"></source><source data-srcset="https://www.liveagent.no/wp/urlslab-download/b1f52b1a0be978aecffe901ed2b3c7fd/Mockup-SLA-log.png 1037w, https://www.liveagent.no/wp/urlslab-download/35975acac5651b55528bff9bb08388ed/Mockup-SLA-log-300x166.png 300w, https://www.liveagent.no/wp/urlslab-download/ac328244dcdc31f44e1adb5e92c3f01a/Mockup-SLA-log-1024x566.png 1024w, https://www.liveagent.no/wp/urlslab-download/4a70a1ae7874e526386f484839dd07d8/Mockup-SLA-log-768x424.png 768w, https://www.liveagent.no/wp/urlslab-download/b5ca7f434f816c6e5ed7468b66afd950/Mockup-SLA-log-90x50.png 90w, https://www.liveagent.no/wp/urlslab-download/9bad4a55e4418e63f7d2d52107fa8334/Mockup-SLA-log-45x25.png 45w, https://www.liveagent.no/wp/urlslab-download/e7eede4457c6510cf6b516253d582a8d/Mockup-SLA-log-606x335.png 606w, https://www.liveagent.no/wp/urlslab-download/626daeb3794cac5b4062690cabd723c9/Mockup-SLA-log-700x387.png 700w, https://www.liveagent.no/wp/urlslab-download/c21b36fc0057dbaa2b61b56aa16d6dd9/Mockup-SLA-log-185x102.png 185w, https://www.liveagent.no/wp/urlslab-download/504e331d29cb52f71783e5353617bc58/Mockup-SLA-log-110x61.png 110w, https://www.liveagent.no/wp/urlslab-download/0dc3c23506169bfcac31c73a953e7c87/Mockup-SLA-log-485x268.png 485w, https://www.liveagent.no/wp/urlslab-download/0a2c1bbac0ecd13100fe621fe1c0e09e/Mockup-SLA-log-40x22.png 40w, https://www.liveagent.no/wp/urlslab-download/5a10c50160f348f001fa6fd26ed3ad4f/Mockup-SLA-log-250x138.png 250w" urlslab-lazy="yes" sizes="(max-width: 1037px) 100vw, 1037px"></source><source data-srcset="https://www.liveagent.no/wp/urlslab-download/a6244aec8b060a0873e4d84538d326f5/Mockup-SLA-log.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1037" height="573" alt="SLA logg in kundeservice software - LiveAgent" class="wp-image-240376" data-src="https://www.liveagent.no/wp/urlslab-download/b1f52b1a0be978aecffe901ed2b3c7fd/Mockup-SLA-log.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="35"></picture></a></figure> <h3 class="wp-block-heading" id="h-increased-engagement">Økt engasjement</h3> <p>Kundegrupper er også gode for <a href="https://www.liveagent.com/improve-marketing/" title="Struggling with customer queries and social media overload? LiveAgent's help desk software improves your marketing and sales by centralizing communication, boosting productivity, and enhancing customer satisfaction. Enjoy a 14 or 30-day free trial, no credit card needed. Integrate with Facebook, Twitter, Instagram, and more. Available in 43 languages and mobile-friendly, LiveAgent is your solution for a seamless customer service experience. Visit now to discover how to transform your marketing strategy!" hreflang="en-US" onover-preload="1">markedsføring</a> og salgssegmentering. For eksempel kan du opprette en LiveAgent-<a href="https://www.liveagent.ae/momayezat/rules/" title="قم بأتمتة وتنظيم سير عملك مع القواعد. حيث تسمح لك القواعد بتنظيم تذاكر الدعم الخاصة بك وإرسال ردود أوتوماتيكية والمزيد من الخصائص الأخرى." hreflang="ar" onover-preload="1">regel</a> som sender ut unikt tilpassede og forhåndsformaterte oppfølgende e-poster til hver kundegruppe. Personlig meldinger vil øke kundeengasjementet, noe som videre vil øke inntektene og generere flere salg.</p> <figure class="wp-block-image aligncenter size-large no-borders"><a href="https://www.liveagent.com/app/uploads/2020/09/Screenshot-2020-09-25-at-09.38.50.png" data-lightbox="gallery" title="App - Uploads - 2020 - 09 - Screenshot 2020 09 25 At 09.38.50.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.no/wp/urlslab-download/16aee296dfea2f6fefda4879514bd1a7/Screenshot-2020-09-25-at-09.38.50-1024x554.png.webp 1024w, https://www.liveagent.no/wp/urlslab-download/fd3427521812ecb11c5b01a4f7f7e440/Screenshot-2020-09-25-at-09.38.50-300x162.png.webp 300w, https://www.liveagent.no/wp/urlslab-download/87bbea230978f25a5a04ad32c55339b3/Screenshot-2020-09-25-at-09.38.50-768x415.png.webp 768w, https://www.liveagent.no/wp/urlslab-download/dcfc9a800fbccc8b17a375c35baf1e38/Screenshot-2020-09-25-at-09.38.50-92x50.png.webp 92w, https://www.liveagent.no/wp/urlslab-download/14566b25031d1c0e5ce8a332f3fff47a/Screenshot-2020-09-25-at-09.38.50-46x25.png.webp 46w, https://www.liveagent.no/wp/urlslab-download/fc732a1640727da900aedcf09c85d9e0/Screenshot-2020-09-25-at-09.38.50-620x335.png.webp 620w, https://www.liveagent.no/wp/urlslab-download/72c0bb17574f306a3fb05e623b3567f6/Screenshot-2020-09-25-at-09.38.50-700x378.png.webp 700w, https://www.liveagent.no/wp/urlslab-download/e8f90428205f42d085cf3229df5ee0cc/Screenshot-2020-09-25-at-09.38.50-185x100.png.webp 185w, https://www.liveagent.no/wp/urlslab-download/14afe8aa27c8834d2e6628808cc66d80/Screenshot-2020-09-25-at-09.38.50-110x59.png.webp 110w, https://www.liveagent.no/wp/urlslab-download/6b6c3ab08a823ce0364d3e9806c2e496/Screenshot-2020-09-25-at-09.38.50-485x262.png.webp 485w, https://www.liveagent.no/wp/urlslab-download/c07fe4a65db67ba20520f1d6f8c06cc5/Screenshot-2020-09-25-at-09.38.50-41x22.png.webp 41w, https://www.liveagent.no/wp/urlslab-download/78808b388b29ecf798960b0a01918d53/Screenshot-2020-09-25-at-09.38.50-250x135.png.webp 250w, https://www.liveagent.no/wp/urlslab-download/eb2027190301dbcbd7f4b117b9296066/Screenshot-2020-09-25-at-09.38.50-1536x830.png.webp 1536w, https://www.liveagent.no/wp/urlslab-download/e9171dc723d65c50d617c50117984a8f/Screenshot-2020-09-25-at-09.38.50-2048x1107.png.webp 2048w, https://www.liveagent.no/wp/urlslab-download/713af4d558cc4dbe97a9afaa850d6d7b/Screenshot-2020-09-25-at-09.38.50-680x368.png.webp 680w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.no/wp/urlslab-download/bb5883661d61874105abcfce9a597121/Screenshot-2020-09-25-at-09.38.50-1024x554.png 1024w, https://www.liveagent.no/wp/urlslab-download/0c40d356b96e740d01806629b6ee78b8/Screenshot-2020-09-25-at-09.38.50-300x162.png 300w, https://www.liveagent.no/wp/urlslab-download/83b5e958555e2df12f0837a8c3b0a966/Screenshot-2020-09-25-at-09.38.50-768x415.png 768w, https://www.liveagent.no/wp/urlslab-download/949767904f44b4de1dae96406a528286/Screenshot-2020-09-25-at-09.38.50-92x50.png 92w, https://www.liveagent.no/wp/urlslab-download/4078046fedc8e81b0384408074b0e625/Screenshot-2020-09-25-at-09.38.50-46x25.png 46w, https://www.liveagent.no/wp/urlslab-download/9d0b05764b189645796f2264b2ed012d/Screenshot-2020-09-25-at-09.38.50-620x335.png 620w, https://www.liveagent.no/wp/urlslab-download/1701a30e11b47bb632cce268a91ccb56/Screenshot-2020-09-25-at-09.38.50-700x378.png 700w, https://www.liveagent.no/wp/urlslab-download/bf68f222f0fd317f85e35aa36ccaa235/Screenshot-2020-09-25-at-09.38.50-185x100.png 185w, https://www.liveagent.no/wp/urlslab-download/4ba578bdf3f7735fab9d8e6bc1970ea4/Screenshot-2020-09-25-at-09.38.50-110x59.png 110w, https://www.liveagent.no/wp/urlslab-download/d4a23d220181cba08f8391070ef65f11/Screenshot-2020-09-25-at-09.38.50-485x262.png 485w, https://www.liveagent.no/wp/urlslab-download/17baff2fe6d12564bb93a0e735f7e0f8/Screenshot-2020-09-25-at-09.38.50-41x22.png 41w, https://www.liveagent.no/wp/urlslab-download/13c1e2a68df46a68efb483e940eec963/Screenshot-2020-09-25-at-09.38.50-250x135.png 250w, https://www.liveagent.no/wp/urlslab-download/6a1a30ebce0dcdb3e06c644791c957e8/Screenshot-2020-09-25-at-09.38.50-1536x830.png 1536w, https://www.liveagent.no/wp/urlslab-download/3b871643b47e3326147ac148475c7577/Screenshot-2020-09-25-at-09.38.50-2048x1107.png 2048w, https://www.liveagent.no/wp/urlslab-download/a2895ebb795548aa69d348295630a692/Screenshot-2020-09-25-at-09.38.50-680x368.png 680w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.no/wp/urlslab-download/16aee296dfea2f6fefda4879514bd1a7/Screenshot-2020-09-25-at-09.38.50-1024x554.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="554" alt="Skreddersy e-post malen" class="wp-image-87389" data-src="https://www.liveagent.no/wp/urlslab-download/bb5883661d61874105abcfce9a597121/Screenshot-2020-09-25-at-09.38.50-1024x554.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="36"></picture></a><figcaption class="wp-element-caption">Tilpass e-post maler</figcaption></figure> <h3 class="wp-block-heading" id="h-easier-ticket-filtering">Enklere billettfiltrering</h3> <p>Kundegrupper kan også hjelpe deg med å finne billetter i den <a href="https://www.liveagent.ae/momayezat/universal-inbox/" title="اكتشف قوة صندوق البريد العام من LiveAgent، الحلّ المتكامل للدعم الذي يدمج البريد الإلكتروني، الدردشات، المكالمات، ورسائل وسائل التواصل الاجتماعي في واجهة واحدة. احصل على دعم شامل بتكلفة أقل مع مميزات مثل التوجيه الأوتوماتيكي، الأتمتة الذكية، وإدارة علاقات العملاء المدمجة. جرّب الآن مجانًا!" hreflang="ar" onover-preload="1">universelle innboksen</a> til helpdesken. Å ha verktøy som gjør billettfiltrering enkelt gjør at du ikke trenger å huske spesifikke detaljer om hver billett du prøver å finne. I stedet trenger du kun å huske kundegruppen, noe som gjør ting mye enklere.</p> <figure class="wp-block-image size-large"><a href="https://www.liveagent.com/app/uploads/2019/09/Contact-group-filtering.png" data-lightbox="gallery" title="App - Uploads - 2019 - 09 - Contact Group Filtering.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.no/wp/urlslab-download/0649ea87ed480d1ba985c3f703ec1f4d/Contact-group-filtering-1024x553.png.webp 1024w, https://www.liveagent.no/wp/urlslab-download/eb02c7a76ca9843d9e86e2970f4c9e3e/Contact-group-filtering-300x162.png.webp 300w, https://www.liveagent.no/wp/urlslab-download/34fe6ac69a8996406bc7fa12cbd3d413/Contact-group-filtering-768x415.png.webp 768w, https://www.liveagent.no/wp/urlslab-download/4e41fe3a309f0d2d3cd1de9e1c4b94da/Contact-group-filtering-93x50.png.webp 93w, https://www.liveagent.no/wp/urlslab-download/23fd802e0b24c27cc4a93f25cd6ca660/Contact-group-filtering-46x25.png.webp 46w, https://www.liveagent.no/wp/urlslab-download/957abe5db62ec1ba2cae286295e5f685/Contact-group-filtering-620x335.png.webp 620w, https://www.liveagent.no/wp/urlslab-download/cfcbdb402b25334ce00682fa8c765d97/Contact-group-filtering-700x378.png.webp 700w, https://www.liveagent.no/wp/urlslab-download/068df1329af921247b1645750e235e38/Contact-group-filtering-185x100.png.webp 185w, https://www.liveagent.no/wp/urlslab-download/a80d646395ed7800afbdaa2206e22b15/Contact-group-filtering-110x59.png.webp 110w, https://www.liveagent.no/wp/urlslab-download/8d157ad872c127752470e80d594cc8e8/Contact-group-filtering-485x262.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.no/wp/urlslab-download/5958a93df91b91157684f9a36b36637e/Contact-group-filtering-1024x553.png 1024w, https://www.liveagent.no/wp/urlslab-download/1d000965f29e7cfa1cea9dd51355f670/Contact-group-filtering-300x162.png 300w, https://www.liveagent.no/wp/urlslab-download/e3f2393193f31d6aa8eccd4ab04e8081/Contact-group-filtering-768x415.png 768w, https://www.liveagent.no/wp/urlslab-download/c35416fdac9f920c5b74491b2124fca4/Contact-group-filtering-93x50.png 93w, https://www.liveagent.no/wp/urlslab-download/eba2ee93814342e00efbbfd1fe05db3b/Contact-group-filtering-46x25.png 46w, https://www.liveagent.no/wp/urlslab-download/a2b6c4e4f62ab65ae8d7360ede234a47/Contact-group-filtering-620x335.png 620w, https://www.liveagent.no/wp/urlslab-download/f4139b51857a10629ee7c32185f7745e/Contact-group-filtering-700x378.png 700w, https://www.liveagent.no/wp/urlslab-download/e7bde30689c72103c9a6bdbade721d8c/Contact-group-filtering-185x100.png 185w, https://www.liveagent.no/wp/urlslab-download/a6f423dfa540815af739cf093375fa30/Contact-group-filtering-110x59.png 110w, https://www.liveagent.no/wp/urlslab-download/45995671d3953347e76f93fb7efaae2e/Contact-group-filtering-485x262.png 485w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.no/wp/urlslab-download/0649ea87ed480d1ba985c3f703ec1f4d/Contact-group-filtering-1024x553.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="553" alt="Filtrering av kontaktgrupper" class="wp-image-317953" data-src="https://www.liveagent.no/wp/urlslab-download/5958a93df91b91157684f9a36b36637e/Contact-group-filtering-1024x553.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="37"></picture></a></figure> <h2 class="wp-block-heading" id="h-use-case-using-contact-groups-to-answer-vip-customers-faster">Case: Bruk kontaktgrupper til å svare VIP-kunder enda raskere</h2> <p>La oss si at du vil opprette en VIP-gruppe og prioritere spørsmålene deres. For å gjøre det, kan du enten lage en <a href="https://www.liveagent.ae/momayezat/rules/" title="قم بأتمتة وتنظيم سير عملك مع القواعد. حيث تسمح لك القواعد بتنظيم تذاكر الدعم الخاصة بك وإرسال ردود أوتوماتيكية والمزيد من الخصائص الأخرى." hreflang="ar" onover-preload="1">regel</a> som blir utløst når disse kundene sender inn en supportbillett. Det gjør du ved å sende billettene til en bestemt avdeling eller endre billett SLA-nivåene, slik at agentene dine svarer raskere på meldingene deres. I begge tilfeller må du finne kontaktgruppen i regelinnstillingene.</p> <figure class="wp-block-image aligncenter size-large"><a href="https://www.liveagent.com/app/uploads/2021/06/contact-group-sla.jpg" data-lightbox="gallery" title="App - Uploads - 2021 - 06 - Contact Group Sla.jpg" onover-preload="1"><picture><source data-srcset="https://www.liveagent.no/wp/urlslab-download/6ce7a68ced7c7590c3a2a0a5bbe30039/contact-group-sla.jpg.webp 878w, https://www.liveagent.no/wp/urlslab-download/d7e53cb9f0e18bd792e200edaf59f810/contact-group-sla-300x214.jpg.webp 300w, https://www.liveagent.no/wp/urlslab-download/c13bcec957f057cfb608b1d1bdc3b43b/contact-group-sla-768x548.jpg.webp 768w, https://www.liveagent.no/wp/urlslab-download/94f132b7d49cebb8ea71a7678ccde352/contact-group-sla-70x50.jpg.webp 70w, https://www.liveagent.no/wp/urlslab-download/2923efd2f294ad7772e2d9d1bcdac67a/contact-group-sla-35x25.jpg.webp 35w, https://www.liveagent.no/wp/urlslab-download/8b29a31c2ad10b7b336534e0eb3afd81/contact-group-sla-469x335.jpg.webp 469w, https://www.liveagent.no/wp/urlslab-download/b2cd8ef564185f15ab591021113eeabe/contact-group-sla-560x400.jpg.webp 560w, https://www.liveagent.no/wp/urlslab-download/6c278981657a910107d9edb5aa6ca63f/contact-group-sla-185x132.jpg.webp 185w, https://www.liveagent.no/wp/urlslab-download/85b3253859ffd3acc4f09283e216249e/contact-group-sla-110x79.jpg.webp 110w, https://www.liveagent.no/wp/urlslab-download/4d4a218d31b420e85280d7b0ab0ac52a/contact-group-sla-485x346.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 878px) 100vw, 878px" type="image/webp"></source><source data-srcset="https://www.liveagent.no/wp/urlslab-download/6cd1e092328510517bc03da5967bce4c/contact-group-sla.jpg 878w, https://www.liveagent.no/wp/urlslab-download/63a9243979a076e668ed246180252357/contact-group-sla-300x214.jpg 300w, https://www.liveagent.no/wp/urlslab-download/f7a6da9ff7eb395f19b9ddb1e3c062c6/contact-group-sla-768x548.jpg 768w, https://www.liveagent.no/wp/urlslab-download/ca3e3f2428da657fd52e985a776f0765/contact-group-sla-70x50.jpg 70w, https://www.liveagent.no/wp/urlslab-download/7b4d735492b6d613235c424fc51543f9/contact-group-sla-35x25.jpg 35w, https://www.liveagent.no/wp/urlslab-download/d800acad6c0c636e49aa3db4f9ae1b5d/contact-group-sla-469x335.jpg 469w, https://www.liveagent.no/wp/urlslab-download/04d228e910c81d84787728bba0ac8c0f/contact-group-sla-560x400.jpg 560w, https://www.liveagent.no/wp/urlslab-download/8f80f27f5a0801b392d8d909ab8ecc68/contact-group-sla-185x132.jpg 185w, https://www.liveagent.no/wp/urlslab-download/74fc4f37564cd81066b9b3ebd8330cf1/contact-group-sla-110x79.jpg 110w, https://www.liveagent.no/wp/urlslab-download/1a26d6f7a2c5ab518b2df9c62d39b970/contact-group-sla-485x346.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 878px) 100vw, 878px"></source><source data-srcset="https://www.liveagent.no/wp/urlslab-download/6ce7a68ced7c7590c3a2a0a5bbe30039/contact-group-sla.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="878" height="627" alt="kontakgrupper sla" class="wp-image-317996" data-src="https://www.liveagent.no/wp/urlslab-download/6cd1e092328510517bc03da5967bce4c/contact-group-sla.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="38"></picture></a></figure> <h2 class="wp-block-heading" id="h-knowledge-base-resources">Kunnskapsbase ressurser</h2> <p>Hvis du vil lære mer om kontaktgrupper eller emner knyttet til kontaktgrupper, sjekk ut vår kunnskapsbase, <a href="https://www.liveagent.no/akademi/" urlslab_href_old="/academy/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="no" onover-preload="1">academi</a>, <a href="https://www.liveagent.no/kundesupport-ordbok/" urlslab_href_old="/customer-support-glossary/" title="Learn about customer service terminology and jargon inside the LiveAgent glossary and get better every single day." hreflang="no" onover-preload="1">ordliste</a> og <a href="https://www.liveagent.no/webinarer/" title="LiveAgent kundeservice-webinar fokuserer på flerkanals helpdesk-løsning. Live chat, billettprogramvare, live chat, innebygd kundesenter og mye mer er inkludert. Gratis prøveversjon av LiveAgent er tilgjengelig i en begrenset periode." hreflang="no" onover-preload="1">webinarer</a>. Ikke glem å sjekke <a href="https://www.liveagent.no/blogg/" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="no" onover-preload="1">bloggen</a> vår og våre <a href="https://www.liveagent.no/maler/" urlslab_href_old="/templates/" title="Seeking professional email templates? Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="no" onover-preload="1">e-postmaler</a> som du kan bruke til å sende våre personlige nyhetsbrev til dine kontaktgrupper.</p> <ul class="wp-block-list"> <li><a href="https://support.liveagent.com/485115-How-to-create-Contact-groups-in-LiveAgent?/" title="Learn to create and manage Contact groups in LiveAgent easily with our step-by-step video tutorial and text guide." hreflang="en-US">Hvordan lage kontakgrupper</a></li> <li><a href="https://support.liveagent.com/415713-How-to-setup-and-create-Contacts-in-LiveAgent?/" title="Learn to effortlessly set up and create Contacts in LiveAgent through our detailed video tutorial. Discover how to manage customer information, customize contact fields, and organize data efficiently. Perfect for those who prefer visual guidance or need to make edits anytime!" hreflang="en-US">Hvordan opprette kontakter</a> </li> <li><a href="https://support.liveagent.com/752568-Using-Contact-Groups-to-Answer-VIP-Customers-Faster?/" title="Separate special customers from standard customers by Customer groups feature. Create a VIP group and answer these users with a highest priority. Try it now." hreflang="en-US">Bruke kontakgrupper for å svare VIP-kunder</a></li> </ul> <div class="youtube_urlslab_loader" data-ytid="3zYfDwqNj0U" width="560" height="315"><div class="youtube_urlslab_loader--inn"><div class="youtube_urlslab_loader--wrapper"><strong class="youtube_urlslab_loader--title">LiveAgent Product Tour | Live Agent</strong><strong class="youtube_urlslab_loader--duration">P0Y0M0DT0H0M145S</strong><picture><source data-srcset="https://www.liveagent.no/wp/urlslab-download/22011f48a02f8161abe4240ce9e7fe48/hqdefault.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img class="youtube_urlslab_loader--img" data-src="https://www.liveagent.no/wp/urlslab-download/e10b69843ec1a60996a180075451aaea/hqdefault.jpg" alt="Youtube video: LiveAgent Product Tour" urlslab-lazy="yes" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-id="39"></picture></div><div class="youtube_urlslab_loader--bottom"><strong>Live Agent</strong><time datetime="2024-10-14T06:14:32+00:00">October 14, 2024</time></div></div><div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="LiveAgent Product Tour"><meta itemprop="description" content="See LiveAgent from both the agent and customer point of view so you can get a taste of how it is to work with our help desk software. Our video will guide you through basic customization options, live chat implementation, reporting, and more. Having a tool like LiveAgent in your arsenal is the key to improving customer satisfaction and increasing sales. Try LiveAgent today. Our free 14-day trial requires no credit card input. https://www.liveagent.com/trial/ Royalty-free music: https://www.bensound.com/royalty-free-music/track/creative-minds Have any questions? Contact us at https://www.liveagent.com/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent/"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/3zYfDwqNj0U/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=3zYfDwqNj0U"><link itemprop="embedUrl" content="https://www.youtube.com/embed/3zYfDwqNj0U"><meta itemprop="duration" content="P0Y0M0DT0H0M145S"><meta itemprop="uploadDate" content="2024-10-14T06:14:32+00:00"></div></div> <h2 class="wp-block-heading" id="h-ready-to-create-unique-contact-groups">Klar for å opprette unike kontaktgrupper?</h2> <p>Oppdag hvor enkelt det er å segmentere kunder og tilby personlig service med vår <a href="https://www.liveagent.no/proveperiode/" title="Vurderer du LiveAgent hjelpepult programvaren? Fyll inn dine detaljer så kan du starte en Gratis Prøveperiode, uten forpliktelser, ingen kredittkort informasjons trengs." hreflang="no" onover-preload="1">gratis 30-dagers prøveperiode</a>. Ingen kredittkort kreves.</p> <div class="BlockDiscover BlockDiscover--discover" style="" urlslab-lazy-bgimage="https://www.liveagent.no/app/themes/liveagent/assets/images/cta_new_bg.svg"> <p class="BlockDiscover__title">Is managing and organizing customer contacts becoming a hassle?</p> <p class="BlockDiscover__text">Take control of your customer communication and boost efficiency with LiveAgent's contact groups feature!</p> <div class="BlockDiscover__buttons"> <a href="/proveperiode/" class="Button Button--knockout" title="Vurderer du LiveAgent hjelpepult programvaren? Fyll inn dine detaljer så kan du starte en Gratis Prøveperiode, uten forpliktelser, ingen kredittkort informasjons trengs." hreflang="no" onover-preload="1"> <span>Try LiveAgent</span> </a> <a href="/demo/" class="Button Button--outline Button--outline__white" title="Vil du lære mer om LiveAgent? Be om en gratis demo for å lære mer om LiveAgent og hvordan det kan hjelpe deg med å lykkes." hreflang="no" onover-preload="1"> <span>Avtal en Demo</span> </a> </div> <div class="BlockDiscover__right__img" style="" urlslab-lazy-bgimage="https://www.liveagent.no/app/themes/liveagent/assets/images/cta_new_chat.png"></div> </div> <div class="Post__content__resources"> <div class="Post__sidebar__title h4">Relaterte Artikkler</div> <div class="SimilarSources"> <div class="urlslab-rel-res-items urlslab-rel-res-design-default urlslab-rel-res-items-with-image urlslab-rel-res-items-with-summary flowhunt-skip"><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.no/funksjoner/kontakter/" title="Administrer og se informasjon om kundene dine, f.eks. språkpreferanser eller kundedata fanget opp i LiveAgents tilpassede kontaktfelt." hreflang="no" onover-preload="1"><img alt="Administrer og se informasjon om kundene dine, f.eks. språkpreferanser eller kundedata fanget opp i LiveAgents tilpassede kontaktfelt." data-src="https://assets.flowhunt.io/screenshots/ed6b2492a325e5cf/ec0248abfca9c849/1728928778_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="40"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.no/funksjoner/kontakter/" title="Administrer og se informasjon om kundene dine, f.eks. språkpreferanser eller kundedata fanget opp i LiveAgents tilpassede kontaktfelt." hreflang="no" onover-preload="1">Kontakter</a></p><p class="urlslab-rel-res-item-summary">Oppdag hvordan LiveAgent's helpdesk-kontakter kan forbedre kundeopplevelsen din. Lagre essensiell og skreddersydd informasjon om kundene dine på ett sted, og oppnå mer personlig service og økt salg. Prøv gratis i dag!</p><a href="https://www.liveagent.no/funksjoner/kontakter/" title="Administrer og se informasjon om kundene dine, f.eks. språkpreferanser eller kundedata fanget opp i LiveAgents tilpassede kontaktfelt." class="urlslab-rel-res-item-arrow" hreflang="no" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.no/funksjoner/facebook/" title="Arkiver din Facebook-kommunikasjon som kundehenvendelser, responder til Facebook-kommentarer, poster, meldinger og spar tid og penger." hreflang="no" onover-preload="1"><img alt="Arkiver din Facebook-kommunikasjon som kundehenvendelser, responder til Facebook-kommentarer, poster, meldinger og spar tid og penger." data-src="https://assets.flowhunt.io/screenshots/ed6b2492a325e5cf/5d86878adea2dd5d/1728928779_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="41"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.no/funksjoner/facebook/" title="Arkiver din Facebook-kommunikasjon som kundehenvendelser, responder til Facebook-kommentarer, poster, meldinger og spar tid og penger." hreflang="no" onover-preload="1">Facebook</a></p><p class="urlslab-rel-res-item-summary">Oppdag hvordan LiveAgent's Facebook-integrasjon kan revolusjonere kundeservice med effektiviserte meldingshåndteringer, forbedret responstid, og økt produktivitet. Besvar Facebook-forespørsler direkte fra LiveAgent-panelet og oppretthold høy kundetilfredshet. Start din gratis prøveperiode nå og hold dine agenter fokuserte og organisert, alt mens du sparer tid og penger!</p><a href="https://www.liveagent.no/funksjoner/facebook/" title="Arkiver din Facebook-kommunikasjon som kundehenvendelser, responder til Facebook-kommentarer, poster, meldinger og spar tid og penger." class="urlslab-rel-res-item-arrow" hreflang="no" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.no/kundesupport-ordbok/agentgruppe/" title="I LiveAgent kan du opprette avdelinger. Agenter med samme ferdigheter og samme ferdighetsfelt vil bli satt inn i samme agentgruppe. Hold deg organisert!" hreflang="no" onover-preload="1"><img alt="I LiveAgent kan du opprette avdelinger. Agenter med samme ferdigheter og samme ferdighetsfelt vil bli satt inn i samme agentgruppe. Hold deg organisert!" data-src="https://assets.flowhunt.io/screenshots/ed6b2492a325e5cf/c742f68e3025a8c8/1729064241_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="42"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.no/kundesupport-ordbok/agentgruppe/" title="I LiveAgent kan du opprette avdelinger. Agenter med samme ferdigheter og samme ferdighetsfelt vil bli satt inn i samme agentgruppe. Hold deg organisert!" hreflang="no" onover-preload="1">Agentgruppe</a></p><p class="urlslab-rel-res-item-summary">Oppdag hvordan agentgrupper i LiveAgent kan forbedre effektiviteten ved å organisere agenter med lignende ferdigheter. Opprett avdelinger enkelt for å fokusere på spesifikke områder og håndtere kundesaker effektivt. Start din gratis prøveperiode nå og gi kundene dine den beste supporten!</p><a href="https://www.liveagent.no/kundesupport-ordbok/agentgruppe/" title="I LiveAgent kan du opprette avdelinger. Agenter med samme ferdigheter og samme ferdighetsfelt vil bli satt inn i samme agentgruppe. Hold deg organisert!" class="urlslab-rel-res-item-arrow" hreflang="no" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.no/funksjoner/avdelinger/" title="Organiser din hjelpepult avdeling å guide billetter til agenter som kan håndtere dem best." hreflang="no" onover-preload="1"><img alt="Organiser din hjelpepult avdeling å guide billetter til agenter som kan håndtere dem best." data-src="https://www.liveagent.no/wp/urlslab-download/e5f1169b8a408955a30c9be76565abea/1728998954_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="43"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.no/funksjoner/avdelinger/" title="Organiser din hjelpepult avdeling å guide billetter til agenter som kan håndtere dem best." hreflang="no" onover-preload="1">Avdelinger</a></p><p class="urlslab-rel-res-item-summary">Organiser din hjelpepult avdeling å guide billetter til agenter som kan håndtere dem best.</p><a href="https://www.liveagent.no/funksjoner/avdelinger/" title="Organiser din hjelpepult avdeling å guide billetter til agenter som kan håndtere dem best." class="urlslab-rel-res-item-arrow" hreflang="no" onover-preload="1"></a></div></div></div> </div> </div> </div> </div> </div> </div> </div> <section class="GoodHands hidden "> <div class="wrapper"> <div class="GoodHands__text"> <h3 id="h-you-will-bein-good-hands">You will be<br>in Good Hands!</h3> <p>Join our community of happy clients and provide excellent customer support with LiveAgent.</p> <div class="Buttons"> <a href="/proveperiode/" class="Button Button--full" title="Vurderer du LiveAgent hjelpepult programvaren? Fyll inn dine detaljer så kan du starte en Gratis Prøveperiode, uten forpliktelser, ingen kredittkort informasjons trengs." hreflang="no" onover-preload="1"> <span>Start 14-days free trial</span> </a> <a href="/demo/" onclick="ga( 'send', 'event', 'Demo bar Button', 'start', 'Schedule a demo' )" class="Button Button--outline" title="Vil du lære mer om LiveAgent? 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Be om en gratis demo for å lære mer om LiveAgent og hvordan det kan hjelpe deg med å lykkes." hreflang="no" onover-preload="1">Demo</a></li> <li id="menu-item-818047"><a href="/priser/" title="LiveAgent plans start at $9 /agent/mo. Create custom domains, e-mail ticketing, contact forms, automation, SLA, API, forum & knowledge base, iOS & Android apps are all part of full-sized ticketing solution. All features under one roof come at $69 /agent/mo." hreflang="no" onover-preload="1">Prissetting</a></li> <li id="menu-item-738517"><a href="https://www.liveagent.no/funksjoner/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="no" onover-preload="1">Funksjoner</a></li> <li id="menu-item-738518"><a href="https://www.liveagent.no/intergrering/" title="LiveAgent provides a large number of integrations in the form of plugins. 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Visit now for expert insights and elevate your customer service experience!" hreflang="en-US" onover-preload="1">Alternativer</a></li> <li id="menu-item-818046"><a href="https://www.liveagent.com/tour/" title="Take a tour of LiveAgent and discover all amazing tools and features in our multi-channel help desk app. Try it out today and improve your customer service." hreflang="en-US" onover-preload="1">Oversikt</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-149 widget_nav_menu"><div class="Footer__top__column__title h5">Brukerstøtte</div><div class="menu-footer-top-support-norwegian-container"><ul id="menu-footer-top-support-norwegian" class="menu"><li id="menu-item-738528"><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Støtteportal</a></li> <li id="menu-item-738529"><a href="https://www.liveagent.no/migrasjon/" title="Bytt til LiveAgent for en problemfri migrasjon med gratis datatransfer, ingen installasjonsgebyr, og 24/7 kundeservice. Prøv gratis i 14 dager uten kredittkort. Opplev rask service, multikanalstøtte og kostnadsbesparelser med vår omfattende helpdeskløsning." hreflang="no" onover-preload="1">Datamigrering</a></li> <li id="menu-item-738530"><a href="https://status.liveagent.com/" title="Check the real-time status of LiveAgent services. All systems are operating normally, including admin panel, call and video functions, ticket operations, and email services. Stay updated with the latest service status." hreflang="en">System status</a></li> <li id="menu-item-738531"><a href="https://changelog.liveagent.com/" title="Discover the latest updates and improvements in LiveAgent's changelog. Stay informed about new features, bug fixes, and enhancements to optimize your customer service experience. 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Sjekk ut historien vår og lær mer om selskapets misjon, visjon og verdier." hreflang="no" onover-preload="1">Om Oss</a></li> <li id="menu-item-738496"><a href="https://www.liveagent.no/awards/" title="Discover the award-winning LiveAgent software, recognized for excellence in customer support with accolades from SourceForge, GetApp, G2, and more. Join our community of satisfied clients and enhance your customer service experience. Start a 14-day free trial today!" hreflang="no" onover-preload="1">Priser og sertifikater</a></li> <li id="menu-item-738497"><a href="https://www.liveagent.no/vellykket-historier/" title="The given text consists of 23 use case scenarios showcasing various businesses from Slovakian travel agency SATUR to online payment provider SolidTrust Pay. Other notable companies include Post Affiliate Pro, ZľavaDňa, and Huawei. Moreover, the text highlights the success of FrëschKëscht, an online store that started as a school project, and the wide range of advanced medical nutrition products offered by Nutricia. Overall, the text portrays a diverse range of business solutions and their success stories." hreflang="no" onover-preload="1">Kunde-anmeldelser</a></li> <li id="menu-item-738498"><a href="https://www.liveagent.no/intergrering/" urlslab_href_old="https://www.liveagent.no/ms_integrations_categories/voip-partners-no/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="no" onover-preload="1">VoIP-partnere</a></li> <li id="menu-item-738504"><a href="https://www.liveagent.no/affiliate-program/" title="Bli med i LiveAgents kvalitets affiliateprogram og få sanntidsrapporter om salg, trafikk og kontosaldo. Oppdag hvordan LiveAgent kan forbedre kundeservicen din med avanserte verktøy som helpdesk, live chat og integrasjoner. Start din gratis prøveperiode uten kredittkort!" hreflang="no" onover-preload="1">Tilknyttet program</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-151 widget_nav_menu"><div class="Footer__top__column__title h5">Lære</div><div class="menu-footer-top-learn-norwegian-container"><ul id="menu-footer-top-learn-norwegian" class="menu"><li id="menu-item-738507"><a href="https://www.liveagent.no/blogg/" urlslab_href_old="/blog/" title="Learn with LiveAgent. 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LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="no" onover-preload="1">Maler</a></li> <li id="menu-item-738512"><a href="https://www.liveagent.no/skrive-prove/" title="Test dine skrive ferdigheter med LiveAgents gratise skrive prøve. Lær dine skrive hastighet i løpet av minutter og øv gratis for å bli bedre." hreflang="no" onover-preload="1">Skrivetest</a></li> <li id="menu-item-738513"><a href="https://www.liveagent.no/kostnadskalkulator/" title="Oppdag hvordan LiveAgent kan maksimere din helpdesk-verdi med vår kostnadskalkulator. Nyt fordeler som ingen konfigureringsavgift, 24/7 kundeservice, og friheten til å avbryte når som helst, uten behov for kredittkort. Sammenlign over 70 populære løsninger og spar opptil 72 % på kostnadene. 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Learn how to choose the best VoIP solution based on features, pricing, and requirements to streamline operations effectively. Discover the benefits of VoIP technology and find the perfect fit for your company's needs." hreflang="en-US" onover-preload="1">VoIP-telefonsystemer</a></li> <li id="menu-item-738523"><a href="https://www.liveagent.no/selvbetjent-programvare/" title="Oppdag hvordan selvbetjeningsprogramvare kan forbedre kundetilfredshet, redusere kostnader og øke effektiviteten i 2024. Utforsk de beste alternativene og funksjonene som tilbys av LiveAgent for å la kundene dine løse problemer selv, når som helst. Les mer om trender, implementering og ledende leverandører i bransjen." hreflang="no" onover-preload="1">Selvbetjent programvare</a></li> <li id="menu-item-738524"><a href="https://www.liveagent.no/innkommende-ringesenter-programvare/" title="Programvare for innkommende kundesenter kan hjelpe deg med å sette opp et virtuelt kundesenter. Administrer enkelt inngående kundekommunikasjon, forbedre støtteteamets ytelse og generer mer inngående salg. Velg den rette for dine behov." hreflang="no" onover-preload="1">Programvare for innkommende kundesenter</a></li> <li id="menu-item-738525"><a href="https://www.liveagent.no/klagebehandling-programvare/" title="Kundeklagebehandlingssystem gir en alt-i-ett helpdesk-løsning som effektiviserer kommunikasjonskanalene dine. Finn ut det beste systemet på markedet for din bedrift." hreflang="no" onover-preload="1">Klagehåndteringssystem</a></li> <li id="menu-item-738526"><a href="https://www.liveagent.com/blog/best-client-portal-software/" urlslab_href_old="https://liveagent.com/blog/best-client-portal-software/" title="Client portal software showcases a customer-centric approach. Learn about 25 of the best client portal software on the market today." hreflang="en-US" onover-preload="1">Klientportalprogramvare</a></li> </ul></div></div> </div> </div> </div> </div> <div class="Footer__middle"> <div class="wrapper"> <div class="Footer__middle__row"> <div class="Footer__middle__contacts"> <div class="Footer__middle__title h5">Salgskontakter</div> <ul> <li class="Footer__middle__contacts__phone"><a href="tel:+421%202%2033%20456%20826" title="LiveAgent sitt telefonnummer">+421 2 33 456 826</a></li> <li class="Footer__middle__contacts__phone"><a href="tel:+1-888-257-8754" title="LiveAgent sitt telefonnummer">+1-888-257-8754</a></li> <li class="Footer__middle__contacts__whatsapp"><a href="https://wa.me/17862041375?text=Hi!%20I%20am%20contacting%20you%20from%20https://www.liveagent.no/funksjoner/kontaktgrupper/,%20and%20I%20am%20contacting%20you%20about..." title="LiveAgent sin WhatsApp">+1-786-204-1375</a></li> <li class="Footer__middle__contacts__calendar"><a href="/demo/" title="LiveAgent sin demo" hreflang="no" onover-preload="1">Avtal en demo</a></li> </ul> </div> <div class="Footer__middle__social"> <div class="Footer__middle__title h5">Sosiale medier </div> <ul> <li> <a href="https://www.instagram.com/liveagent/" rel="noopener" target="_blank" title="LiveAgent sin Intagram"> <svg> <use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#social-instagram"></use> </svg> </a> </li> <li> <a href="https://www.facebook.com/LiveAgent/" rel="noopener" target="_blank" title="LiveAgent sin Facebook"> <svg> <use xlink:href=" https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#social-facebook "></use> </svg> </a> </li> <li> <a href="https://twitter.com/LiveAgent" rel="noopener" target="_blank" title="LiveAgent sin Twitter"> <svg> <use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#social-twitter"></use> </svg> </a> </li> <li> <a href="https://www.linkedin.com/company/liveagent/" rel="nofollow noopener" target="_blank" title="LiveAgent sin LinkedIn"> <svg> <use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#social-linkedin"></use> </svg> </a> </li> <li> <a href="https://consent.youtube.com/m?continue=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCSG5TrYcDozs6jkLf66taBg%3Fcbrd%3D1&gl=DE&m=0&pc=yt&cm=2&hl=de&src=1" rel="nofollow noopener" target="_blank" title="LiveAgent sin YouTube" urlslab_href_old="https://www.youtube.com/channel/UCSG5TrYcDozs6jkLf66taBg"> <svg> <use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#social-youtube"></use> </svg> </a> </li> <li> <a href="https://wa.me/17862041375" rel="nofollow noopener" target="_blank" title="LiveAgent sin WhatsApp"> <svg> <use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#social-whatsapp"></use> </svg> </a> </li> </ul> </div> <div class="Footer__middle__reviews"> <div class="Footer__middle__title h5">Anmeldelser</div> <a class="Footer__middle__reviews__img" href="https://www.g2.com/products/liveagent/reviews?utm_source=review-widget" target="_blank" title="Read reviews of LiveAgent on G2"> <picture><img alt="Read LiveAgent reviews on G2" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/reviews/g2-reviews-img.png" data-urlslabstyle="" style="opacity: 0; 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}); } </script> <div class="ContactUs"> <button class="ContactUs__button flex flex-align-center" data-target="contactUsMenu" type="button"> <span>Kontakt oss</span> <div class="ContactUs__button--icon__wrap"> <svg class="ContactUs__button--icon" viewbox="0 0 55 55" xmlns="http://www.w3.org/2000/svg" xml:space="preserve"><path class="ContactUs__button--icon__path" d="M55 27.5C55 12.322 42.678 0 27.5 0S0 12.322 0 27.5 12.322 55 27.5 55 55 42.678 55 27.5ZM28.554 38.07c-2.029 2.392-4.317 5.096-7.282 5.096 1.145-1.56 1.925-3.432 2.497-5.357-7.229-1.196-12.638-5.512-12.638-10.713 0-2.549 1.768-7.594 7.593-7.594 4.733 0 8.165 3.797 8.165 8.114 0 3.276-1.56 4.473-2.444 4.473-1.04 0-1.56-.729-1.56-2.185v-7.593H20.7v.676c-.624-.624-1.56-.936-2.652-.936-4.213 0-4.889 4.213-4.889 5.565 0 1.82.936 5.617 4.889 5.617 1.3 0 2.34-.416 3.172-1.3.676 1.508 1.768 2.236 3.225 2.236 1.872 0 4.525-1.56 4.525-6.605 0-7.385-6.71-10.298-8.946-10.298C32.246 13.417 44 19.502 44 27.044c0 5.877-6.813 10.661-15.446 11.026ZM15.499 27.616c0-1.092.52-3.433 2.549-3.433 1.716 0 2.548 1.092 2.548 3.329 0 2.392-.832 3.588-2.548 3.588-1.717.052-2.549-1.144-2.549-3.484Z"></path> <defs> <lineargradient id="Gradient"> <stop offset="0%" stop-color="#ffbd39"></stop> <stop offset="100%" stop-color="#fa9531"></stop> </lineargradient> </defs> </svg> </div> </button> <nav class="ContactUs__menu--wrap hidden" data-targetid="contactUsMenu" data-hide-delay="500"> <button class="ContactUs__menu--close" data-close-target="contactUsMenu" type="button"> <svg class="icon-close"><use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#close"></use></svg> </button> <div class="ContactUs__status"> <p>We are available for you 24/7.<br> Feel free to contact us. </p> <ul class="ContactUs__status--info" id="contactUsStatus"> <li class="ContactUs__status ok" data-status="ok">Servers online</li> <li class="ContactUs__status outage" data-status="outage"> <svg class="icon icon-danger"> <use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg#danger"></use> </svg> <div class="message"> We are currently experiencing problems. <strong>More details</strong> </div> </li> <li class="ContactUs__status degradation" data-status="degradation"> <svg class="icon icon-danger"> <use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg#danger"></use> </svg> Servers busy </li> </ul> </div> <ul class="ContactUs__menu"> <li class="ContactUs__menu--item top"> <div class="ContactUs__menu--link fakeChatButton no-icon hidden"> <span class="fakeChatButton__text">Kontaktskjema</span> <img class="ContactUs__icon" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/contact/form.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="54"> <span class="fakeChatButton__msg bottom">Vennligst godta våre informasjonskapsler før du sender kontaktskjema.</span> </div> <span class="ContactUs__menu--link ContactUs__menu--link__form red" onclick="showContactForm()" data-target="contactUsForm" data-close-target="contactUsMenu"> Kontaktskjema <img class="ContactUs__icon" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/contact/form.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="55"> </span> </li> <li class="ContactUs__menu--item"> <button class="ContactUs__menu--link violet" onclick="contactUsMessenger();" data-close-target="contactUsMenu" rel="nofollow noopener external">Messenger<img class="ContactUs__icon" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/contact/messenger.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="56"></button> </li> <li class="ContactUs__menu--item whatsapp"> <button class="ContactUs__menu--link green" data-message="Hi! I am contacting you from https://www.liveagent.no/funksjoner/kontaktgrupper/ and I am contacting you about..." onclick="contactUsWhatsApp(this);" data-close-target="contactUsMenu" rel="nofollow noopener external"> Whatsapp <img class="ContactUs__icon" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/contact/whatsapp.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="57"> </button> </li> <li class="ContactUs__menu--item"> <div class="ContactUs__menu--link fakeChatButton hidden"> <span class="fakeChatButton__text">Live-chat</span> <div class="ContactUs__icon fakeChatButton__icon"></div> <span class="fakeChatButton__msg">Vennligst godta våre informasjonskapsler før vi starter en chat. </span> </div> <span class="ContactUs__menu--link chat orange" id="chatBtn" data-close-target="contactUsMenu"> Chat with an agent </span> </li> <li class="ContactUs__menu--item chatbot"> <div class="ContactUs__menu--link fakeChatButton hidden"> <span class="fakeChatButton__text">Chat with a bot</span> <img class="ContactUs__icon" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/contact/chatbot.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="58"> <span class="fakeChatButton__msg">Vennligst godta våre informasjonskapsler før vi starter en chat. </span> </div> <button class="ContactUs__menu--link blue" id="chatBot" data-close-target="contactUsMenu" rel="nofollow noopener external"> Chat with a bot <img class="ContactUs__icon" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/contact/chatbot.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="59"> </button> </li> </ul> </nav> </div> <script> const contactUsBtn = document.querySelector('.ContactUs__button'); const statusUrl = 'https://status.liveagent.com/'; contactUsBtn.addEventListener('click', async () => { const chatbotScriptSet = document.getElementById('fh-chatbot-script'); const menu = document.querySelector('.ContactUs__menu--wrap'); const statusInfo = document.querySelector('#contactUsStatus'); if ( menu?.classList.contains('hidden') ) { if( ! chatbotScriptSet ) { const chatbotScript = document.createElement('script'); chatbotScript.setAttribute('id', 'fh-chatbot-script'); chatbotScript.innerHTML = ` loadChatBot({ chatbotId: 'ee7cb389-4f00-441f-a287-07a43f72f1e3', workspaceId: '4d1adbc8-edfa-48c1-b93a-a8096d28f5e7', btnTarget: '#chatBot'}); `; document.querySelector('body').appendChild(chatbotScript); } const serviceStatus = await quStatusWidget.getStatus().then( ( result ) => { return displayStatusIndicator( result ); }); if ( serviceStatus === 'outage' ) { const statusInfoLink = statusInfo.querySelector(`[data-status^=${serviceStatus}]`); statusInfoLink.style.display = 'flex'; statusInfoLink.addEventListener( 'click', () => window.open( statusUrl, '_blank' ) ); } } }) const quStatusWidget = { statusJsonUrl: `${statusUrl}/status.json`, async fetchJson() { try { const data = await fetch(this.statusJsonUrl); return await data.json(); } catch (error) { console.log(error); } }, async getStatus() { const status = await this.fetchJson(); return status; } }; function displayStatusIndicator(serviceStatus) { let statusClass = 'ok'; if ( !serviceStatus ) { return 'unavailable'; } if (serviceStatus?.outages?.length > 0) { statusClass = 'outage'; } if (serviceStatus?.degradations?.length > 0) { statusClass = 'degradation'; } return statusClass; } function contactUsWhatsApp( element ) { const message = element.getAttribute( 'data-message' ); const number = '17862041375'; const whatsappLink = 'https://wa.me/' + number + '?text=' + encodeURIComponent( message ); window.open( whatsappLink, '_blank' ); } function contactUsMessenger() { const facebookLink = 'https://m.me/LiveAgent/'; window.open( facebookLink, '_blank' ); } </script> <script> const gtmChatButton = document.querySelector( ".ContactUs__menu--link.chat" ); const gtmNewsletterButton = document.querySelector( ".Newsletter__form button" ); if ( gtmChatButton !== null ) { gtmChatButton.addEventListener( "click", () => { window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'live_chat_contact' }); }); } if ( gtmNewsletterButton !== null ) { gtmNewsletterButton.addEventListener( "click", () => { window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'newsletter_subscription' }); }); } document.addEventListener( 'DOMContentLoaded', ( e ) => { if ( document.querySelector( '.Content .yoast-table-of-contents' ) ) { const heights = { placeholderHeight: 0, stickyHeaderHeight: 0 }; let checked = false; function updateHeights() { const placeholder = document.querySelector( '.compact-header__placeholder' ); const stickyHeader = document.querySelector( '.compact-header__placeholder .compact-header--sticky' ); if ( placeholder ) { heights.placeholderHeight = placeholder.offsetHeight; } if ( stickyHeader ) { heights.stickyHeaderHeight = stickyHeader.offsetHeight; } } function checkScroll() { if ( ! checked && window.scrollY >= heights.placeholderHeight * 2 ) { updateHeights(); checked = true; window.removeEventListener( 'scroll', checkScroll ); } } function handleLinkClick( event ) { event.preventDefault(); const targetId = this.getAttribute( 'href' ).substring( 1 ); const targetElement = document.getElementById( targetId ); if ( targetElement ) { const { placeholderHeight, stickyHeaderHeight } = heights; const defaultSubHeaderHeight = 73; const offset = stickyHeaderHeight || defaultSubHeaderHeight; const targetPosition = targetElement.offsetTop + placeholderHeight - offset; window.scrollTo( { top: targetPosition, behavior: 'smooth' } ); } } updateHeights(); window.addEventListener( 'scroll', checkScroll ); document.querySelectorAll( '.yoast-table-of-contents li a' ).forEach( ( link ) => link.addEventListener( 'click', handleLinkClick ) ); } } ); </script> </body> </html>