CINXE.COM
Online Harassment Field Manual - PEN America
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Allies</span></a></li> <li id="menu-item-713" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-713"><a href="https://onlineharassmentfieldmanual.pen.org/guidelines-for-talking-to-employers-and-professional-contacts/"><span class="link-inner">Guidelines for Talking to Employers about Abuse</span></a></li> <li id="menu-item-797" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-797"><a href="https://onlineharassmentfieldmanual.pen.org/best-practices-for-allies-and-witnesses/"><span class="link-inner">Best Practices For Allies & Witnesses</span></a></li> <li id="menu-item-798" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-798"><a href="https://onlineharassmentfieldmanual.pen.org/best-practices-for-employers/"><span class="link-inner">Best Practices For Employers</span></a></li> </ul> </li> <li id="menu-item-1915" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children dropdown menu-item-1915"><a href="https://onlineharassmentfieldmanual.pen.org/what-is-online-abuse/"><span class="link-inner">What is Online Abuse</span></a> <ul class="sub-menu"> <li id="menu-item-707" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-707"><a href="https://onlineharassmentfieldmanual.pen.org/defining-online-harassment-a-glossary-of-terms/"><span class="link-inner">Defining “Online Harassment”</span></a></li> <li id="menu-item-708" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-708"><a href="https://onlineharassmentfieldmanual.pen.org/making-sense-of-online-harassment/"><span class="link-inner">Making Sense of Online Harassment</span></a></li> <li id="menu-item-1916" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1916"><a href="https://onlineharassmentfieldmanual.pen.org/pen-america-position-statement/"><span class="link-inner">Online Harassment as Free Expression Issue</span></a></li> <li id="menu-item-1917" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-1917"><a href="https://pen.org/online-harassment-survey-key-findings"><span class="link-inner">PEN America’s Online Harassment Survey</span></a></li> <li id="menu-item-29" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children dropdown menu-item-29"><a href="https://onlineharassmentfieldmanual.pen.org/stories/"><span class="link-inner">Stories of Survival <span class="nav-arrow second-level"><span class="nav-arrow__icon ticon ticon-angle-right" aria-hidden="true"></span></span></span></a> <ul class="sub-menu"> <li id="menu-item-602" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-602"><a href="https://onlineharassmentfieldmanual.pen.org/stories/k-author-new-york/"><span class="link-inner">K., Author</span></a></li> <li id="menu-item-605" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-605"><a href="https://onlineharassmentfieldmanual.pen.org/stories/bethany-mandel-editor-and-columnist-new-jersey/"><span class="link-inner">Bethany Mandel, Editor and Columnust</span></a></li> <li id="menu-item-617" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-617"><a href="https://onlineharassmentfieldmanual.pen.org/stories/lindsay-screenwriter-new-york/"><span class="link-inner">Lindsay, Screenwriter</span></a></li> <li id="menu-item-969" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-969"><a href="https://onlineharassmentfieldmanual.pen.org/stories/erica-m-poet-editor-rhode-island/"><span class="link-inner">Erica M., Poet and Editor</span></a></li> <li id="menu-item-604" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-604"><a href="https://onlineharassmentfieldmanual.pen.org/stories/gina-young-playwright-podcaster-and-blogger-california/"><span class="link-inner">Gina Young, Playwright and Podcaster</span></a></li> <li id="menu-item-603" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-603"><a href="https://onlineharassmentfieldmanual.pen.org/stories/jordan-blogger-tennessee/"><span class="link-inner">Jordan, Blogger</span></a></li> </ul> </li> <li id="menu-item-460" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-460"><a href="https://onlineharassmentfieldmanual.pen.org/additional-online-harassment-resources/"><span class="link-inner">Additional Online Harassment Resources</span></a></li> </ul> </li> <li class="search-toggle-li menu-item wpex-menu-extra no-icon-margin"><a href="#" class="site-search-toggle search-dropdown-toggle" role="button" aria-expanded="false" aria-controls="searchform-dropdown" aria-label="Search"><span class="link-inner"><span class="wpex-menu-search-text wpex-hidden">Search</span><span class="wpex-menu-search-icon ticon ticon-search" aria-hidden="true"></span></span></a> <div id="searchform-dropdown" data-placeholder="Search" data-disable-autocomplete="true" class="header-searchform-wrap header-drop-widget header-drop-widget--colored-top-border wpex-invisible wpex-opacity-0 wpex-absolute wpex-transition-all wpex-duration-200 wpex-translate-Z-0 wpex-text-initial wpex-z-10000 wpex-top-100 wpex-right-0 wpex-surface-1 wpex-text-2 wpex-p-15"> <form role="search" method="get" class="searchform wpex-relative" action="https://onlineharassmentfieldmanual.pen.org/"> <label class="searchform-label wpex-text-current wpex-block wpex-m-0 wpex-p-0"> <span class="screen-reader-text">Search</span> <input type="search" class="searchform-input field" name="s" placeholder="Search"> </label> <button type="submit" class="searchform-submit"><span class="ticon ticon-search" aria-hidden="true"></span><span class="screen-reader-text">Submit</span></button> </form> </div> </li></ul></nav> </div> </header> <main id="main" class="site-main wpex-clr"> <div id="content-wrap" class="container wpex-clr"> <div id="primary" class="content-area wpex-clr"> <div id="content" class="site-content wpex-clr"> <article id="single-blocks" class="single-page-article wpex-clr"> <div class="single-page-content single-content entry wpex-clr"><div class="wpb-content-wrapper"><div class="vc_row wpb_row vc_row-fluid vc_custom_1523646435546 wpex-vc_row-has-fill wpex-vc-reset-negative-margin wpex-vc-full-width-row wpex-vc-full-width-row--centered"><div class="wpb_column vc_column_container vc_col-sm-12"><div class="vc_column-inner"><div class="wpb_wrapper"> <div class="wpb_text_column wpb_content_element " > <div class="wpb_wrapper"> <h2 style="text-align: center; font-size: 27px;"><strong>Online abuse poses an urgent and growing threat to free expression, equity, and inclusion.</strong></h2> <h3 style="text-align: center;">Whether you’re experiencing or witnessing online abuse, this Field Manual offers concrete strategies for how to defend yourself and others. We wrote this guidance with and for those disproportionately impacted by online abuse: writers, journalists, artists, and activists who identify as women, BIPOC, and/or LGBTQIA+. Whatever your identity or vocation, anyone active online will find useful tools and resources here for navigating online abuse and tightening digital safety.</h3> </div> </div> </div></div></div></div><div class="vc_row wpb_row vc_row-fluid vc_custom_1523652584483 wpex-vc_row-has-fill wpex-vc-reset-negative-margin wpex-vc-full-width-row"><div class="wpb_column vc_column_container vc_col-sm-4"><div class="vc_column-inner"><div class="wpb_wrapper"><div class="vc-hoverbox-wrapper vc-hoverbox-shape--rounded vc-hoverbox-align--center vc-hoverbox-direction--default vc-hoverbox-width--80" ontouchstart=""> <div class="vc-hoverbox"> <div class="vc-hoverbox-inner"> <div class="vc-hoverbox-block vc-hoverbox-front" style="background-image: url(https://onlineharassmentfieldmanual.pen.org/wp-content/uploads/2018/04/ICON_writers.png);"> <div class="vc-hoverbox-block-inner vc-hoverbox-front-inner"> </div> </div> <div class="vc-hoverbox-block vc-hoverbox-back" style="background-color: #ebebeb;"> <div class="vc-hoverbox-block-inner vc-hoverbox-back-inner"> <p><a href="https://onlineharassmentfieldmanual.pen.org/additional-resources/defining-online-harassment-a-glossary-of-terms/">Click here</a> to learn about different forms of online harassment and how to protect yourself.</p> </div> </div> </div> </div> </div> <div class="wpb_text_column wpb_content_element " > <div class="wpb_wrapper"> <h1 style="text-align: center;"><a href="https://onlineharassmentfieldmanual.pen.org/additional-resources/defining-online-harassment-a-glossary-of-terms/">I am being targeted</a></h1> </div> </div> </div></div></div><div class="wpb_column vc_column_container vc_col-sm-4"><div class="vc_column-inner"><div class="wpb_wrapper"><div class="vc-hoverbox-wrapper vc-hoverbox-shape--rounded vc-hoverbox-align--center vc-hoverbox-direction--default vc-hoverbox-width--80" ontouchstart=""> <div class="vc-hoverbox"> <div class="vc-hoverbox-inner"> <div class="vc-hoverbox-block vc-hoverbox-front" style="background-image: url(https://onlineharassmentfieldmanual.pen.org/wp-content/uploads/2018/04/ICON_allies.png);"> <div class="vc-hoverbox-block-inner vc-hoverbox-front-inner"> </div> </div> <div class="vc-hoverbox-block vc-hoverbox-back" style="background-color: #ebebeb;"> <div class="vc-hoverbox-block-inner vc-hoverbox-back-inner"> <p><a href="https://onlineharassmentfieldmanual.pen.org/best-practices-for-allies-and-witnesses/">Click here</a> to learn about intervening in online harassment and standing in solidarity with targeted writers and journalists.</p> </div> </div> </div> </div> </div> <div class="wpb_text_column wpb_content_element " > <div class="wpb_wrapper"> <h1 style="text-align: center;"><a href="https://onlineharassmentfieldmanual.pen.org/best-practices-for-allies-and-witnesses/">I am a witness/ally</a></h1> </div> </div> </div></div></div><div class="wpb_column vc_column_container vc_col-sm-4"><div class="vc_column-inner"><div class="wpb_wrapper"><div class="vc-hoverbox-wrapper vc-hoverbox-shape--rounded vc-hoverbox-align--center vc-hoverbox-direction--default vc-hoverbox-width--80" ontouchstart=""> <div class="vc-hoverbox"> <div class="vc-hoverbox-inner"> <div class="vc-hoverbox-block vc-hoverbox-front" style="background-image: url(https://onlineharassmentfieldmanual.pen.org/wp-content/uploads/2018/04/ICON_employers.png);"> <div class="vc-hoverbox-block-inner vc-hoverbox-front-inner"> </div> </div> <div class="vc-hoverbox-block vc-hoverbox-back" style="background-color: #ebebeb;"> <div class="vc-hoverbox-block-inner vc-hoverbox-back-inner"> <p><a href="https://onlineharassmentfieldmanual.pen.org/best-practices-for-employers/">Click here</a> to learn how your institution can implement best practices for supporting your hired writers and journalists.</p> </div> </div> </div> </div> </div> <div class="wpb_text_column wpb_content_element " > <div class="wpb_wrapper"> <h1 style="text-align: center;"><a href="https://onlineharassmentfieldmanual.pen.org/best-practices-for-employers/">I am an employer</a></h1> </div> </div> </div></div></div></div><div class="vc_row wpb_row vc_row-fluid wpex-vc-full-width-row"><div class="wpb_column vc_column_container vc_col-sm-12"><div class="vc_column-inner"><div class="wpb_wrapper"><div class="vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_pos_align_center vc_separator-has-text" ><span class="vc_sep_holder vc_sep_holder_l"><span style="border-color:#ff7158;" class="vc_sep_line"></span></span><h4>Explore the Field Manual</h4><span class="vc_sep_holder vc_sep_holder_r"><span style="border-color:#ff7158;" class="vc_sep_line"></span></span> </div></div></div></div></div><div class="vc_row wpb_row vc_row-fluid"><div class="wpb_column vc_column_container vc_col-sm-4"><div class="vc_column-inner vc_custom_1523641630932"><div class="wpb_wrapper"> <div class="wpb_single_image wpb_content_element vc_align_ vc_custom_1558717513627"> <figure class="wpb_wrapper vc_figure"> <a href="/prepare" target="_self" class="vc_single_image-wrapper vc_box_border_grey"><img width="1014" height="703" src="https://onlineharassmentfieldmanual.pen.org/wp-content/uploads/2018/04/ICON_security.png" class="vc_single_image-img attachment-full" alt="Laptop with a chain and lock across the screen" title="ICON_security" srcset="https://onlineharassmentfieldmanual.pen.org/wp-content/uploads/2018/04/ICON_security.png 1014w, https://onlineharassmentfieldmanual.pen.org/wp-content/uploads/2018/04/ICON_security-300x208.png 300w, https://onlineharassmentfieldmanual.pen.org/wp-content/uploads/2018/04/ICON_security-768x532.png 768w" sizes="(max-width: 1014px) 100vw, 1014px" /></a> </figure> </div> <div class="wpb_text_column wpb_content_element vc_custom_1608226427777" > <div class="wpb_wrapper"> <h1 style="text-align: center;"><a href="https://onlineharassmentfieldmanual.pen.org/prepare/">Prepare for Online Abuse</a></h1> <p style="text-align: center;">Tactics, tips, and guidelines for protecting your online presence and accounts</p> </div> </div> </div></div></div><div class="wpb_column vc_column_container vc_col-sm-4"><div class="vc_column-inner vc_custom_1523643582806"><div class="wpb_wrapper"> <div class="wpb_single_image wpb_content_element vc_align_ vc_custom_1558717539728"> <figure class="wpb_wrapper vc_figure"> <a href="/respond" target="_self" class="vc_single_image-wrapper vc_box_border_grey"><img width="1014" height="703" src="https://onlineharassmentfieldmanual.pen.org/wp-content/uploads/2018/04/ICON_resources.png" class="vc_single_image-img attachment-full" alt="Filing cabinet" title="ICON_resources" srcset="https://onlineharassmentfieldmanual.pen.org/wp-content/uploads/2018/04/ICON_resources.png 1014w, https://onlineharassmentfieldmanual.pen.org/wp-content/uploads/2018/04/ICON_resources-300x208.png 300w, https://onlineharassmentfieldmanual.pen.org/wp-content/uploads/2018/04/ICON_resources-768x532.png 768w" sizes="(max-width: 1014px) 100vw, 1014px" /></a> </figure> </div> <div class="wpb_text_column wpb_content_element vc_custom_1608226440268" > <div class="wpb_wrapper"> <h1 style="text-align: center;"><a href="https://onlineharassmentfieldmanual.pen.org/respond/">Respond to Online Abuse</a></h1> <p style="text-align: center;">Strategies for response, including assessing threats, navigating social media and email, deploying cyber communities, and practicing counterspeech</p> </div> </div> </div></div></div><div class="wpb_column vc_column_container vc_col-sm-4"><div class="vc_column-inner vc_custom_1523643593256"><div class="wpb_wrapper"> <div class="wpb_single_image wpb_content_element vc_align_ vc_custom_1567014325355"> <figure class="wpb_wrapper vc_figure"> <a href="https://onlineharassmentfieldmanual.pen.org/wellness/" target="_self" class="vc_single_image-wrapper vc_box_border_grey"><img width="1014" height="703" src="https://onlineharassmentfieldmanual.pen.org/wp-content/uploads/2018/04/ICON_wellness.png" class="vc_single_image-img attachment-full" alt="Caduceus with a border of four hands grasping each other" title="ICON_wellness" srcset="https://onlineharassmentfieldmanual.pen.org/wp-content/uploads/2018/04/ICON_wellness.png 1014w, https://onlineharassmentfieldmanual.pen.org/wp-content/uploads/2018/04/ICON_wellness-300x208.png 300w, https://onlineharassmentfieldmanual.pen.org/wp-content/uploads/2018/04/ICON_wellness-768x532.png 768w" sizes="(max-width: 1014px) 100vw, 1014px" /></a> </figure> </div> <div class="wpb_text_column wpb_content_element vc_custom_1617905271476" > <div class="wpb_wrapper"> <h1 style="text-align: center;"><a href="https://onlineharassmentfieldmanual.pen.org/wellness/">Practicing<br /> Self-Care</a></h1> <p style="text-align: center;">Advice for practicing self-care and maintaining community during episodes of online abuse</p> </div> </div> </div></div></div></div><div class="vc_row wpb_row vc_row-fluid vc_custom_1523639707745"><div class="wpb_column vc_column_container vc_col-sm-4"><div class="vc_column-inner vc_custom_1523644313220"><div class="wpb_wrapper"> <div class="wpb_single_image wpb_content_element vc_align_ vc_custom_1523641234629"> <figure class="wpb_wrapper vc_figure"> <a href="/legal-considerations" target="_self" class="vc_single_image-wrapper vc_box_border_grey"><img width="1014" height="703" src="https://onlineharassmentfieldmanual.pen.org/wp-content/uploads/2018/04/ICON_legal.png" class="vc_single_image-img attachment-full" alt="Phone and hammer" title="ICON_legal" srcset="https://onlineharassmentfieldmanual.pen.org/wp-content/uploads/2018/04/ICON_legal.png 1014w, https://onlineharassmentfieldmanual.pen.org/wp-content/uploads/2018/04/ICON_legal-300x208.png 300w, https://onlineharassmentfieldmanual.pen.org/wp-content/uploads/2018/04/ICON_legal-768x532.png 768w" sizes="(max-width: 1014px) 100vw, 1014px" /></a> </figure> </div> <div class="wpb_text_column wpb_content_element vc_custom_1617905290296" > <div class="wpb_wrapper"> <h1 style="text-align: center;"><a href="https://onlineharassmentfieldmanual.pen.org/legal-considerations/">Legal<br /> Considerations</a></h1> <p style="text-align: center;">What to expect when turning to law enforcement during episodes of online abuse</p> </div> </div> </div></div></div><div class="wpb_column vc_column_container vc_col-sm-4"><div class="vc_column-inner vc_custom_1523644881271"><div class="wpb_wrapper"> <div class="wpb_single_image wpb_content_element vc_align_ vc_custom_1558717620420"> <figure class="wpb_wrapper vc_figure"> <a href="/resource-guide-to-combat-online-harassment/" target="_self" class="vc_single_image-wrapper vc_box_border_grey"><img width="1014" height="703" src="https://onlineharassmentfieldmanual.pen.org/wp-content/uploads/2019/05/ICON_support_FINAL.png" class="vc_single_image-img attachment-full" alt="An eye with a fist holding a pencil" title="ICON_support_FINAL" srcset="https://onlineharassmentfieldmanual.pen.org/wp-content/uploads/2019/05/ICON_support_FINAL.png 1014w, https://onlineharassmentfieldmanual.pen.org/wp-content/uploads/2019/05/ICON_support_FINAL-300x208.png 300w, https://onlineharassmentfieldmanual.pen.org/wp-content/uploads/2019/05/ICON_support_FINAL-768x532.png 768w" sizes="(max-width: 1014px) 100vw, 1014px" /></a> </figure> </div> <div class="wpb_text_column wpb_content_element vc_custom_1608226386912" > <div class="wpb_wrapper"> <h1 style="text-align: center;"><a href="https://onlineharassmentfieldmanual.pen.org/support/">Requesting and Providing Support </a></h1> <p style="text-align: center;">How-to guides for those targeted by online abuse, their allies, and their employers</p> </div> </div> </div></div></div><div class="wpb_column vc_column_container vc_col-sm-4"><div class="vc_column-inner vc_custom_1523644730280"><div class="wpb_wrapper"> <div class="wpb_single_image wpb_content_element vc_align_ vc_custom_1558717565930"> <figure class="wpb_wrapper vc_figure"> <a href="/learn-more" target="_self" class="vc_single_image-wrapper vc_box_border_grey"><img width="1014" height="703" src="https://onlineharassmentfieldmanual.pen.org/wp-content/uploads/2018/04/ICON_stories.png" class="vc_single_image-img attachment-full" alt="books on a shelf" title="ICON_stories" srcset="https://onlineharassmentfieldmanual.pen.org/wp-content/uploads/2018/04/ICON_stories.png 1014w, https://onlineharassmentfieldmanual.pen.org/wp-content/uploads/2018/04/ICON_stories-300x208.png 300w, https://onlineharassmentfieldmanual.pen.org/wp-content/uploads/2018/04/ICON_stories-768x532.png 768w" sizes="(max-width: 1014px) 100vw, 1014px" /></a> </figure> </div> <div class="wpb_text_column wpb_content_element vc_custom_1608226415767" > <div class="wpb_wrapper"> <h1 style="text-align: center;"><a href="https://onlineharassmentfieldmanual.pen.org/learn-more/">What is Online Abuse?</a></h1> <p style="text-align: center;">What is online abuse/harassment, what forms does it take, and why is it a free expression issue?</p> </div> </div> </div></div></div></div> </div></div> </article> </div> </div> </div> </main> <style>.vc_custom_1524085143925{padding-top: 5px !important;}</style> <div id="footer-callout-wrap" class="wpex-surface-2 wpex-text-2 wpex-py-30 wpex-border-solid wpex-border-surface-3 wpex-border-y wpex-print-hidden"> <div id="footer-callout" class="container"> <div id="footer-callout-left" class="footer-callout-content wpex-text-xl"><div class="vc_row wpb_row vc_row-fluid no-bottom-margins wpex-vc-full-width-row wpex-vc-full-width-row--centered"><div class="wpb_column vc_column_container vc_col-sm-9"><div class="vc_column-inner"><div class="wpb_wrapper"> <div style="font-size:16px;line-height:25px;" class="wpb_text_column wpb_content_element " > <div class="wpb_wrapper"> <p>PEN America stands at the intersection of literature and human 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