10 Best Freshdesk Alternatives & Competitors in 2025

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false; }); } } </script> <div class="content alternatives_main alternatives_header_main"> <div class="breadcrumb_and_alt_soft header_background"> <div class="container ss_new_container"> <div class="row"> <div class="col-md-12">  <ul class="alternatives_breadcrumb d-flex flex-wrap "> <li><a href="https://www.softwaresuggest.com">Home</a></li> <li><a href="https://www.softwaresuggest.com/help-desk-software">Help Desk Software</a></li> <li><a href="https://www.softwaresuggest.com/freshdesk">Freshdesk</a></li> <li>Freshdesk Alternatives</li> </ul>   <div class="sticky_alternatives_header "> <section class="ga_track_soft_list row alternatives_new_sec row-gap popup_new_append"> <input type="hidden" class="ga_soft_type" value="premium" /> <input type="hidden" class="ga_soft_name" value="Freshdesk" /> <div class="col-md-9 d-flex align-items-center logo_text_main"> <div class="d-flex align-items-center alt_new_logo_parent logo_star_main mr-3"> <a class="ga_track_soft_logo d-flex align-items-center new_link_onclick p-2" href="https://ppctrack.softwaresuggest.com/freshdesk-help-glbl/organic/organic/cat-101" data-comp-id="7154" target="_blank" rel="sponsored nofollow noopener"> <img class="soft_logo mx-auto" src= "https://images.softwaresuggest.com/software_logo/1496835039_FD_DEV_400x400.png?auto=compress,format" alt="Freshdesk" height="100" width="100" /> </a> </div> <div class="list_soft_content_main"> <div class="softname_sticky_star_mobilestar"> <div class="d-flex align-items-center soft_name_tickmark"> <h1 class="slist_oftware_name"> Freshdesk Alternatives & Competitors </h1> </div> <div class="sticky_rating_and_writereview"> <div class="d-flex"> <a class="d-flex align-items-center star_rate_icon" href="https://www.softwaresuggest.com/freshdesk#user-reviews" target="_self" rel="noopener"> <span class="star_new_background mr-1">4.5</span><span class="rating_count">( Based on 26 Reviews )</span> </a> <a href="https://www.softwaresuggest.com/freshdesk/write-review" target="_self" rel="noopener nofollow" class="d-flex justify-content-center align-items-center wr_cursor alt_new_write_review1"> <span class="alternatives_wrtrev_icon mr-2"></span> <span>Write a Review</span> </a> </div> </div> <div class="mobile_star_rating_main"> <a class="d-flex align-items-center star_rate_icon alternatives_new_star" href="https://www.softwaresuggest.com/freshdesk#user-reviews" target="_self" rel="noopener"> <span class="d-flex star_count"> <span class="starsvg_img"></span> <span class="starsvg_img"></span> <span class="starsvg_img"></span> <span class="starsvg_img"></span> <span class="halfstarsvg_img"></span> </span> <span class="rating_count">4.5 (26)</span> </a> </div> </div> <div class="d-flex header_new_btn alternatives_copybtn"> <a href="https://ppctrack.softwaresuggest.com/freshdesk-help-glbl/organic/organic/cat-101" data-comp-id="7154" class="ga_track_vwl_vwb ripple_btn cat_vwbft_fdfcgp_btn vwb_btn d-flex align-items-center justify-content-center" rel="sponsored nofollow noopener" target="_blank"> Visit Website <div class="bg_outbound_img_white"></div> </a> <a href="https://ppctrack.softwaresuggest.com/freshdesk-help-glbl/organic/organic/cat-101" data-comp-id="7154" class="ga_track_vwl_rd ripple_btn cat_vwbft_fdfcgp_btn ft_btn d-flex align-items-center justify-content-center" rel="sponsored nofollow noopener" target="_blank"> Request Demo <div class="bg_outbound_img_white"></div> </a> <a class="ga_track_soft_profile d-flex align-items-center ft_pro_comp_link" href="https://www.softwaresuggest.com/freshdesk" target="_self" rel="noopener">View Profile</a> </div> </div> </div> <div class="col-md-3 d-flex flex-column mobileappend_btndiv"> <div class="d-flex alternatives_mobilebtn"> <a href="https://ppctrack.softwaresuggest.com/freshdesk-help-glbl/organic/organic/cat-101" data-comp-id="7154" class="ga_track_vwl_vwb ripple_btn cat_vwbft_fdfcgp_btn vwb_btn d-flex align-items-center justify-content-center" rel="sponsored nofollow noopener" target="_blank"> Visit Website <div class="bg_outbound_img_white"></div> </a> <a href="https://ppctrack.softwaresuggest.com/freshdesk-help-glbl/organic/organic/cat-101" data-comp-id="7154" class="ga_track_vwl_rd ripple_btn cat_vwbft_fdfcgp_btn ft_btn d-flex align-items-center justify-content-center" rel="sponsored nofollow noopener" target="_blank"> Request Demo <div class="bg_outbound_img_white"></div> </a> </div> <a class="d-flex align-items-center star_rate_icon mb-3 alternatives_new_star" href="https://www.softwaresuggest.com/freshdesk#user-reviews" target="_self" rel="noopener"> <div class="d-flex align-items-center justify-content-center alter_big_star"> <span class="star_rate_iconalt_big"></span> </div> <div class="d-flex flex-column"> <div class="d-flex rating_count_alt_big"> 4.5 <p>/5</p> </div> <span class="rating_alt">Based on 26 Reviews</span> </div> </a> <a href="https://www.softwaresuggest.com/freshdesk/write-review" target="_self" rel="noopener nofollow" class="d-flex justify-content-center align-items-center m-auto wr_cursor alt_new_write_review"> <span class="alternatives_wrtrev_icon mr-2"></span> <span>Write a Review</span> </a> </div> </section> </div>  <div class="emptyspace_div"></div> <p class="alt_page_extra_temp"> Top paid & free alternatives to Freshdesk includes Salesforce, EngageBay, Zendesk, Jira Software, Zoho Desk, LiveAgent, BIGContacts, ProProfs Knowledge Base, ProProfs Help Desk and Faveo HelpDesk. Analyze a range of top Help Desk Software that offer similar benefits at competitive prices. Empower your team by choosing the best Freshdesk competitor that meets your unique business requirements. </p>  <div class="row"> <div class="col-md-8"></div> <div class="col-md-4"> <div class="live_agent_main d-flex align-items-end justify-content-end pb-1 flex-column"> <div class="live_agents_images_outer d-flex align-items-center justify-content-end"> <div class="live_agents_images mr-2"> <img src="https://images.softwaresuggest.com/static-frontend/live-agent/tejasvita-domadiya-min.webp" width="35" height="35" alt="Live Agent - Tejasvita Domadiya"> </div> <div class="live_agents_images mr-2"> <img src="https://images.softwaresuggest.com/static-frontend/live-agent/divyang-kansara-min.webp" width="35" height="35" alt="Live Agent - Divyang Kansara"> </div> <div class="live_agents_images mr-2"> <img src="https://images.softwaresuggest.com/static-frontend/live-agent/manali-shah-min.webp" width="35" height="35" alt="Live Agent - Manali Shah"> </div> <button class="ga_track_rc_get_free_advice ajax_load_popup_form request_callback_btn">Get Free Demo</button> </div> <div class="live_agents_tag_line"> <p>No Cost Personal Advisor</p> </div> </div> </div> </div>  </div> </div> </div> </div> </div>  <div class="container ss_new_container"> <div class="">  <div class="most_popular_alternatives city_page_top_main"> <div class="container placeholder_container"> <div class= "row feature_div_row featured_div_section_placeholder"> <div class="featured_software_placeholder"></div> <div class="row"> <div class= "col-md-2 feature_div_col"> <div class="content_placeholder_main_trust"> <div class="customer_trust_placeholder"> <div class="trust_img_placeholder"></div> <div class="trust_title"> <div class="star_main_div"></div> <div class="trust_second_title"></div> <div class="trust_first_title"></div> <div class="trust_first_title third_title_main"></div> </div> </div> </div> </div> <div class= "col-md-2 feature_div_col"> <div class="content_placeholder_main_trust"> <div class="customer_trust_placeholder"> <div class="trust_img_placeholder"></div> <div class="trust_title"> <div class="star_main_div"></div> <div class="trust_second_title"></div> <div class="trust_first_title"></div> <div class="trust_first_title third_title_main"></div> </div> </div> </div> </div> <div class= "col-md-2 feature_div_col"> <div class="content_placeholder_main_trust"> <div class="customer_trust_placeholder"> <div class="trust_img_placeholder"></div> <div class="trust_title"> <div class="star_main_div"></div> <div class="trust_second_title"></div> <div class="trust_first_title"></div> <div class="trust_first_title third_title_main"></div> </div> </div> </div> </div> <div class= "col-md-2 feature_div_col"> <div class="content_placeholder_main_trust"> <div class="customer_trust_placeholder"> <div class="trust_img_placeholder"></div> <div class="trust_title"> <div class="star_main_div"></div> <div class="trust_second_title"></div> <div class="trust_first_title"></div> <div class="trust_first_title third_title_main"></div> </div> </div> </div> </div> <div class= "col-md-2 feature_div_col"> <div class="content_placeholder_main_trust"> <div class="customer_trust_placeholder"> <div class="trust_img_placeholder"></div> <div class="trust_title"> <div class="star_main_div"></div> <div class="trust_second_title"></div> <div class="trust_first_title"></div> <div class="trust_first_title third_title_main"></div> </div> </div> </div> </div> </div> </div> </div> </div>  <div class="d-flex align-items-center noteprompt"><span class="sslogo_s"></span><p>SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our <a href="https://www.softwaresuggest.com/ranking-methodology" target="_self" rel="noopener">ranking methodology.</a></p><div onclick="document.querySelector('.noteprompt').remove()" class="closebutton_notprompt"></div></div>  <div class="d-flex justify-content-between align-items-center mb-4"> <div class="altter_head_service"> <h2 class="cat_name_title alt_soft_title">Best Competitors and Alternatives to Freshdesk</h2> <div class="count_of_listing alt_page_count">Showing <span class="starting_count">1</span> - <span class="count_of_showing">15</span> of <span class="total_count">163</span> products</div> </div> </div>   <div class="software_list_append"> <input type="hidden" class="pageishalppcajax" value="halfajax" /> <div class="halfajax_append_here"> <input type="hidden" class="halfajax_sw_id" value="4618,64507,7349,13295,81478"> <div class="content_placeholder_main"> <div class="soft_no_ph"></div> <div class="top_part_ph"> <div class="row"> <div class="col-md-2 d-flex align-items-center logo_main_mobile"> <div class="logo_ph"></div> </div> <div class="col-md-7 nameppart_mobile"> <div class="d-flex align-items-center"> <div class="name_ph"></div> </div> <div class="online_desc_ph"></div> <div class="button_ph_main d-flex align-items-center"> <div class="button_ph"></div> <div class="button_ph"></div> </div> </div> <div class="col-md-3 d-flex align-items-center justify-content-center"> <div class="bigstar_ph"></div> <div class="count_total_main_ph"> <div class="count_ph"></div> <div class="total_ph"></div> </div> </div> </div> </div> <div class="bottompart_ph"> <div class="onlymobile d-flex align-items-center"> <div class="button_ph"></div> <div class="button_ph mobile_last"></div> </div> <div class="text_ph"> <div class="desc_l1_text_ph"></div> <div class="desc_l2_text_ph onlymobile"></div> <div class="desc_l2_text_ph onlymobile"></div> <div class="desc_l3_text_ph"></div> </div> <div class="pricing_ph_main d-flex align-items-center"> <div class="pricing_title_ph"></div> <div class="mob_platform_ph"></div> <div class="api_hp"></div> <div class="mob_platform_ph"></div> | <div class="pricing_title_ph"></div> <div class="pricing_title_ph"></div> </div> <div class="d-flex" style="margin-top: 10px;"> <div class="review_alt_main_ph"> <div class="main_rev_title_ph"></div> <div class="review_ph d-flex align-items-center"> <div class="mob_platform_ph"></div> | <div class="mob_platform_ph"></div> | <div class="mob_platform_ph"></div> </div> </div> <div> <div class="main_rev_title_ph"></div> <div class="review_ph d-flex align-items-center"> <div class="review_logo_ph"></div> <div class="rev_title_ph"></div> </div> </div> </div> </div> </div> <div class="content_placeholder_main"> <div class="soft_no_ph"></div> <div class="top_part_ph"> <div class="row"> <div class="col-md-2 d-flex align-items-center logo_main_mobile"> <div class="logo_ph"></div> </div> <div class="col-md-7 nameppart_mobile"> <div class="d-flex align-items-center"> <div class="name_ph"></div> </div> <div class="online_desc_ph"></div> <div class="button_ph_main d-flex align-items-center"> <div class="button_ph"></div> <div class="button_ph"></div> </div> </div> <div class="col-md-3 d-flex align-items-center justify-content-center"> <div class="bigstar_ph"></div> <div class="count_total_main_ph"> <div class="count_ph"></div> <div class="total_ph"></div> </div> </div> </div> </div> <div class="bottompart_ph"> <div class="onlymobile d-flex align-items-center"> <div class="button_ph"></div> <div class="button_ph mobile_last"></div> </div> <div class="text_ph"> <div class="desc_l1_text_ph"></div> <div class="desc_l2_text_ph onlymobile"></div> <div class="desc_l2_text_ph onlymobile"></div> <div class="desc_l3_text_ph"></div> </div> <div class="pricing_ph_main d-flex align-items-center"> <div class="pricing_title_ph"></div> <div class="mob_platform_ph"></div> <div class="api_hp"></div> <div class="mob_platform_ph"></div> | <div class="pricing_title_ph"></div> <div class="pricing_title_ph"></div> </div> <div class="d-flex" style="margin-top: 10px;"> <div class="review_alt_main_ph"> <div class="main_rev_title_ph"></div> <div class="review_ph d-flex align-items-center"> <div class="mob_platform_ph"></div> | <div class="mob_platform_ph"></div> | <div class="mob_platform_ph"></div> </div> </div> <div> <div class="main_rev_title_ph"></div> <div class="review_ph d-flex align-items-center"> <div class="review_logo_ph"></div> <div class="rev_title_ph"></div> </div> </div> </div> </div> </div> <div class="content_placeholder_main"> <div class="soft_no_ph"></div> <div class="top_part_ph"> <div class="row"> <div class="col-md-2 d-flex align-items-center logo_main_mobile"> <div class="logo_ph"></div> </div> <div class="col-md-7 nameppart_mobile"> <div class="d-flex align-items-center"> <div class="name_ph"></div> </div> <div class="online_desc_ph"></div> <div class="button_ph_main d-flex align-items-center"> <div class="button_ph"></div> <div class="button_ph"></div> </div> </div> <div class="col-md-3 d-flex align-items-center justify-content-center"> <div class="bigstar_ph"></div> <div class="count_total_main_ph"> <div class="count_ph"></div> <div class="total_ph"></div> </div> </div> </div> </div> <div class="bottompart_ph"> <div class="onlymobile d-flex align-items-center"> <div class="button_ph"></div> <div class="button_ph mobile_last"></div> </div> <div class="text_ph"> <div class="desc_l1_text_ph"></div> <div class="desc_l2_text_ph onlymobile"></div> <div class="desc_l2_text_ph onlymobile"></div> <div class="desc_l3_text_ph"></div> </div> <div class="pricing_ph_main d-flex align-items-center"> <div class="pricing_title_ph"></div> <div class="mob_platform_ph"></div> <div class="api_hp"></div> <div class="mob_platform_ph"></div> | <div class="pricing_title_ph"></div> <div class="pricing_title_ph"></div> </div> <div class="d-flex" style="margin-top: 10px;"> <div class="review_alt_main_ph"> <div class="main_rev_title_ph"></div> <div class="review_ph d-flex align-items-center"> <div class="mob_platform_ph"></div> | <div class="mob_platform_ph"></div> | <div class="mob_platform_ph"></div> </div> </div> <div> <div class="main_rev_title_ph"></div> <div class="review_ph d-flex align-items-center"> <div class="review_logo_ph"></div> <div class="rev_title_ph"></div> </div> </div> </div> </div> </div> <div class="content_placeholder_main"> <div class="soft_no_ph"></div> <div class="top_part_ph"> <div class="row"> <div class="col-md-2 d-flex align-items-center logo_main_mobile"> <div class="logo_ph"></div> </div> <div class="col-md-7 nameppart_mobile"> <div class="d-flex align-items-center"> <div class="name_ph"></div> </div> <div class="online_desc_ph"></div> <div class="button_ph_main d-flex align-items-center"> <div class="button_ph"></div> <div class="button_ph"></div> </div> </div> <div class="col-md-3 d-flex align-items-center justify-content-center"> <div class="bigstar_ph"></div> <div class="count_total_main_ph"> <div class="count_ph"></div> <div class="total_ph"></div> </div> </div> </div> </div> <div class="bottompart_ph"> <div class="onlymobile d-flex align-items-center"> <div class="button_ph"></div> <div class="button_ph mobile_last"></div> </div> <div class="text_ph"> <div class="desc_l1_text_ph"></div> <div class="desc_l2_text_ph onlymobile"></div> <div class="desc_l2_text_ph onlymobile"></div> <div class="desc_l3_text_ph"></div> </div> <div class="pricing_ph_main d-flex align-items-center"> <div class="pricing_title_ph"></div> <div class="mob_platform_ph"></div> <div class="api_hp"></div> <div class="mob_platform_ph"></div> | <div class="pricing_title_ph"></div> <div class="pricing_title_ph"></div> </div> <div class="d-flex" style="margin-top: 10px;"> <div class="review_alt_main_ph"> <div class="main_rev_title_ph"></div> <div class="review_ph d-flex align-items-center"> <div class="mob_platform_ph"></div> | <div class="mob_platform_ph"></div> | <div class="mob_platform_ph"></div> </div> </div> <div> <div class="main_rev_title_ph"></div> <div class="review_ph d-flex align-items-center"> <div class="review_logo_ph"></div> <div class="rev_title_ph"></div> </div> </div> </div> </div> </div> <div class="content_placeholder_main"> <div class="soft_no_ph"></div> <div class="top_part_ph"> <div class="row"> <div class="col-md-2 d-flex align-items-center logo_main_mobile"> <div class="logo_ph"></div> </div> <div class="col-md-7 nameppart_mobile"> <div class="d-flex align-items-center"> <div class="name_ph"></div> </div> <div class="online_desc_ph"></div> <div class="button_ph_main d-flex align-items-center"> <div class="button_ph"></div> <div class="button_ph"></div> </div> </div> <div class="col-md-3 d-flex align-items-center justify-content-center"> <div class="bigstar_ph"></div> <div class="count_total_main_ph"> <div class="count_ph"></div> <div class="total_ph"></div> </div> </div> </div> </div> <div class="bottompart_ph"> <div class="onlymobile d-flex align-items-center"> <div class="button_ph"></div> <div class="button_ph mobile_last"></div> </div> <div class="text_ph"> <div class="desc_l1_text_ph"></div> <div class="desc_l2_text_ph onlymobile"></div> <div class="desc_l2_text_ph onlymobile"></div> <div class="desc_l3_text_ph"></div> </div> <div class="pricing_ph_main d-flex align-items-center"> <div class="pricing_title_ph"></div> <div class="mob_platform_ph"></div> <div class="api_hp"></div> <div class="mob_platform_ph"></div> | <div class="pricing_title_ph"></div> <div class="pricing_title_ph"></div> </div> <div class="d-flex" style="margin-top: 10px;"> <div class="review_alt_main_ph"> <div class="main_rev_title_ph"></div> <div class="review_ph d-flex align-items-center"> <div class="mob_platform_ph"></div> | <div class="mob_platform_ph"></div> | <div class="mob_platform_ph"></div> </div> </div> <div> <div class="main_rev_title_ph"></div> <div class="review_ph d-flex align-items-center"> <div class="review_logo_ph"></div> <div class="rev_title_ph"></div> </div> </div> </div> </div> </div> </div> <div class="new_design_category"> <div class="assign_numbers_desktop d-flex align-items-center justify-content-center">#6</div> <a href="https://www.softwaresuggest.com/help-desk-software#leader_matrix" target="_self" rel="noopener" class="d-flex align-items-center justify-content-center leader_lable_icon_text"> <span class="leaders_iconmainmobile"></span> <p>Category <span>Champions</span> | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in pt-3 popup_new_append"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Salesforce" /> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main pr-0"> <div class="d-flex align-items-center list_soft_logo"> <a target="_self" class="ga_track_soft_logo d-flex align-items-center new_link_onclick" rel="noopener" href="https://www.softwaresuggest.com/salesforce"> <img src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" width="100" height="100" data-src="https://images.softwaresuggest.com/software_logo/1628683245_Salesforce logo1.jpg?auto=compress,format" class="soft_logo lazyload mx-auto" alt="Salesforce screenshot"> </a> </div> </div> <div class="col-md-7 list_soft_content_main"> <div class="namebtn_alt_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_nameh3"> <a class="d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/salesforce" target="_self" rel="noopener">Salesforce</a> </h3> </div> <p class="sub_title m-0">Help desk management system for IT support</p> <div class="d-flex leader_matrix_champions_lable"> <a href="https://www.softwaresuggest.com/help-desk-software#leader_matrix" target="_self" rel="noopener" class="d-flex align-items-center leaders_lable leader_matrix_link champions_color"> <span class="leaders_lable_icon_main"></span>Category <span>Champions</span> </a> </div> <div class="soft_rate_star mobilestar_alternatives"> <a class="d-flex align-items-center star_rate_icon" href="https://www.softwaresuggest.com/salesforce/reviews" rel="nofollow" target="_self"> <span class="star_new_background mr-1">4.6</span><span class="rating_count">(207 Reviews)</span> </a> </div> </div> </div> <div class="col-md-3 d-flex align-items-center justify-content-end ratindesktop_list_alt rla_wr_content"> <div class="software_star_altpage mb-3"> <a class="d-flex align-items-center star_rate_icon alternatives_new_star" href="https://www.softwaresuggest.com/salesforce/reviews" rel="nofollow" target="_self"> <div class="d-flex align-items-center justify-content-center alter_big_star"> <span class="star_rate_iconalt_big"></span> </div> <div class="d-flex flex-column"> <div class="d-flex rating_count_alt_big"> 4.6 <p>/5</p> </div> <span class="rating_alt">Based on 207 Reviews</span> </div> </a> </div> </div> </div> <div class="col-md-12 overview_section_border"> <div class="sub_title_disc_main"> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">User Review</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user reviews.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc alternatives_disc m-0"><span>Salesforce CRM is hands down the best choice for driving exceptional performance in your sales and marketing teams. Its unparalleled flexibility and dynamic features set it apart from other CRMs on the market. Whether you need to customize workflows, integrate with other tools, o...</span> <a class="ga_track_soft_profile ft_pro_comp_link view_profile_inline" href="https://www.softwaresuggest.com/salesforce/reviews" target="_self" rel="noopener">Read Salesforce Reviews</a> </p> </div> <div class="row "> <div class="col-sm-12 col-xl-6 rating_progressbarmain"> <p class="alternatives_list_title m-0">Why Salesforce Alternatives to Freshdesk?</p> <div class="row"> <div class="col-md-6"> <div class="progressbar_lableset"> <div class="altsoftrevlable">Better at features <span>(out of 5)</span></div> <div class="d-flex align-items-center progressbarandnumber"> <div class="bar_and_progress"><span style="width: 92%;"></span></div> <span>4.6</span> </div> </div> </div> <div class="col-md-6"> <div class="progressbar_lableset"> <div class="altsoftrevlable">Ease of use <span>(out of 5)</span></div> <div class="d-flex align-items-center progressbarandnumber"> <div class="bar_and_progress"><span style="width: 90%;"></span></div> <span>4.5</span> </div> </div> </div> <div class="col-md-6"> <div class="progressbar_lableset"> <div class="altsoftrevlable">Value for money <span>(out of 5)</span></div> <div class="d-flex align-items-center progressbarandnumber"> <div class="bar_and_progress"><span style="width: 88%;"></span></div> <span>4.4</span> </div> </div> </div> <div class="col-md-6"> <div class="progressbar_lableset"> <div class="altsoftrevlable">Customer support <span>(out of 5)</span></div> <div class="d-flex align-items-center progressbarandnumber"> <div class="bar_and_progress"><span style="width: 88%;"></span></div> <span>4.4</span> </div> </div> </div> </div> <div class="d-flex align-items-center new_section_mobile_api_free_outer"> <div class="software_pricing"> <p class="m-0">Starting Price: <span class="onrequest_cat_pricing"><span class='pricing_cat_green'>$25 User/Month</span></span> </p> </div> <div class="api_free_trial_main"> <div class="new_section_mobile_api_free"> <div class="d-flex align-items-center new_section_mobile_api_free_inner new_link_onclick free_trial_link onclick_free_trial_free_demo" > <span class="check_circle_outer"></span> Free Trial </div> </div> </div> </div> </div> <div class="col-sm-12 col-xl-6 secondpartsoftwarecard"> <p class="alternatives_list_title m-0">Categories in Common with Salesforce</p> <div class="four_category_from_profile"> <a href="https://www.softwaresuggest.com/sfa-sales-force-automation-software" target="_self" rel="noopener"> <span class="category_list">SFA Sales Force Automation Software</span> </a> <span class="alt_soft_name_devider">|</span> <a href="https://www.softwaresuggest.com/sales-management-software" target="_self" rel="noopener"> <span class="category_list">Sales Management Software</span> </a> <span class="alt_soft_name_devider">|</span> <a href="https://www.softwaresuggest.com/ticketing-management-software" target="_self" rel="noopener"> <span class="category_list">Ticketing Management Software</span> </a> <span class="alt_soft_name_devider">|</span> <a href="https://www.softwaresuggest.com/help-desk-software" target="_self" rel="noopener"> <span class="category_list">Help Desk Software</span> </a> </div> <div class="morealternatives_list_main"> <div class="review_in_category alternatives_main_listinng m-0"> <p class="alternatives_list_title m-0">Common Freshdesk and Salesforce Alternatives</p> <div class="d-flex align-items-center flex-wrap list_alt_mobile_wrap"> <div class="more_alternatives_item"> <a href="https://www.softwaresuggest.com/livezilla" target="_self" rel="noopener"><span class="alt_soft_name_list">LiveZilla</span></a> </div> <span class="alt_soft_name_devider">|</span> <div class="more_alternatives_item"> <a href="https://www.softwaresuggest.com/sympoq" target="_self" rel="noopener"><span class="alt_soft_name_list">SympoQ</span></a> </div> <span class="alt_soft_name_devider">|</span> <div class="more_alternatives_item"> <a href="https://www.softwaresuggest.com/helpshift" target="_self" rel="noopener"><span class="alt_soft_name_list">Helpshift</span></a> </div> <span class="alt_soft_name_devider">|</span> <div class="more_alternatives_item"> <a href="https://www.softwaresuggest.com/salesforce/alternatives" target="_self" rel="noopener"><span class="more_alt_text_list">More Salesforce Alternatives</span><span class="more_alternatives_icons"></span></a> </div> </div> </div> </div> <div class="review_in_category m-0 review_main_listinng"> <p class="mobile_recent_review_title">Salesforce review compared to Freshdesk</p> <div class="d-flex align-items-center"> <div class="reviewer_image"> <div class="name_logo_review"><span style="background-image: url('https://images.softwaresuggest.com/software_review_image/binsusavsani-20240523153502.png')"></span></div> </div> <div class="review_text_main d-flex align-items-center justify-content-center"> <p class="review_sec_title m-0">"The best customizable CRM for SMEs and large organizations!"<span class="review_sec_name"> - Binsu Savsani - Sr. BDE</span></p> </div> </div> </div> <p class="review_new_sub_desc m-0">Most users consider Salesforce is an excellent Freshdesk alternative.</p> </div> </div> </div> <div class="col-md-12 d-flex justify-content-between btn_and_compare_border"> <div class="software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox6" name="checkbox1" value="" data-soft-slug="salesforce" data-soft-id="16356"> <label for="checkbox6">Compare</label> </div> <div class="d-flex cat_list_btn_main"> <div class="d-flex align-items-center flex-wrap mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>89.5%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex align-items-center btns_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Salesforce','16356','49009','101','c','1628683245_Salesforce logo1.jpg','CRM', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Salesforce','16356','49009','101','c','1628683245_Salesforce logo1.jpg','CRM', '','');"> Get Pricing </span> </div> </div> </div> </section> </div> <div class="new_design_category"> <div class="assign_numbers_desktop d-flex align-items-center justify-content-center">#7</div> <a href="https://www.softwaresuggest.com/help-desk-software#leader_matrix" target="_self" rel="noopener" class="d-flex align-items-center justify-content-center leader_lable_icon_text"> <span class="leaders_iconmainmobile"></span> <p>Category <span>Champions</span> | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in pt-3 popup_new_append"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="EngageBay" /> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main pr-0"> <div class="d-flex align-items-center list_soft_logo"> <a target="_self" class="ga_track_soft_logo d-flex align-items-center new_link_onclick" rel="noopener" href="https://www.softwaresuggest.com/engagebay"> <img src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" width="100" height="100" data-src="https://images.softwaresuggest.com/software_logo/1521550228_engagebay-logo.png?auto=compress,format" class="soft_logo lazyload mx-auto" alt="EngageBay screenshot"> </a> </div> </div> <div class="col-md-7 list_soft_content_main"> <div class="namebtn_alt_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_nameh3"> <a class="d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/engagebay" target="_self" rel="noopener">EngageBay</a> </h3> </div> <p class="sub_title m-0">All-in-one marketing platform for less than $1</p> <div class="d-flex leader_matrix_champions_lable"> <a href="https://www.softwaresuggest.com/help-desk-software#leader_matrix" target="_self" rel="noopener" class="d-flex align-items-center leaders_lable leader_matrix_link champions_color"> <span class="leaders_lable_icon_main"></span>Category <span>Champions</span> </a> </div> <div class="soft_rate_star mobilestar_alternatives"> <a class="d-flex align-items-center star_rate_icon" href="https://www.softwaresuggest.com/engagebay/reviews" rel="nofollow" target="_self"> <span class="star_new_background mr-1">4.7</span><span class="rating_count">(102 Reviews)</span> </a> </div> </div> </div> <div class="col-md-3 d-flex align-items-center justify-content-end ratindesktop_list_alt rla_wr_content"> <div class="software_star_altpage mb-3"> <a class="d-flex align-items-center star_rate_icon alternatives_new_star" href="https://www.softwaresuggest.com/engagebay/reviews" rel="nofollow" target="_self"> <div class="d-flex align-items-center justify-content-center alter_big_star"> <span class="star_rate_iconalt_big"></span> </div> <div class="d-flex flex-column"> <div class="d-flex rating_count_alt_big"> 4.7 <p>/5</p> </div> <span class="rating_alt">Based on 102 Reviews</span> </div> </a> </div> </div> </div> <div class="col-md-12 overview_section_border"> <div class="sub_title_disc_main"> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">User Review</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user reviews.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc alternatives_disc m-0"><span>Overall, EngageBay is an excellent CRM platform that offers a variety of features to help businesses manage their customer relationships. It has a flexible, easy-to-use interface and a great support team.</span> <a class="ga_track_soft_profile ft_pro_comp_link view_profile_inline" href="https://www.softwaresuggest.com/engagebay/reviews" target="_self" rel="noopener">Read EngageBay Reviews</a> </p> </div> <div class="row "> <div class="col-sm-12 col-xl-6 rating_progressbarmain"> <p class="alternatives_list_title m-0">Why EngageBay Alternatives to Freshdesk?</p> <div class="row"> <div class="col-md-6"> <div class="progressbar_lableset"> <div class="altsoftrevlable">Better at features <span>(out of 5)</span></div> <div class="d-flex align-items-center progressbarandnumber"> <div class="bar_and_progress"><span style="width: 96%;"></span></div> <span>4.8</span> </div> </div> </div> <div class="col-md-6"> <div class="progressbar_lableset"> <div class="altsoftrevlable">Ease of use <span>(out of 5)</span></div> <div class="d-flex align-items-center progressbarandnumber"> <div class="bar_and_progress"><span style="width: 94%;"></span></div> <span>4.7</span> </div> </div> </div> <div class="col-md-6"> <div class="progressbar_lableset"> <div class="altsoftrevlable">Value for money <span>(out of 5)</span></div> <div class="d-flex align-items-center progressbarandnumber"> <div class="bar_and_progress"><span style="width: 98%;"></span></div> <span>4.9</span> </div> </div> </div> <div class="col-md-6"> <div class="progressbar_lableset"> <div class="altsoftrevlable">Customer support <span>(out of 5)</span></div> <div class="d-flex align-items-center progressbarandnumber"> <div class="bar_and_progress"><span style="width: 100%;"></span></div> <span>5</span> </div> </div> </div> </div> <div class="d-flex align-items-center new_section_mobile_api_free_outer"> <div class="software_pricing"> <p class="m-0">Starting Price: <span class="onrequest_cat_pricing"><span class='pricing_cat_green'>$0 User/Month</span></span> </p> </div> <div class="api_free_trial_main"> <div class="new_section_mobile_api_free"> <div class="d-flex align-items-center new_section_mobile_api_free_inner new_link_onclick free_trial_link onclick_free_trial_free_demo" > <span class="check_circle_outer"></span> Free Trial </div> </div> </div> </div> </div> <div class="col-sm-12 col-xl-6 secondpartsoftwarecard"> <p class="alternatives_list_title m-0">Categories in Common with EngageBay</p> <div class="four_category_from_profile"> <a href="https://www.softwaresuggest.com/bulk-sms-software" target="_self" rel="noopener"> <span class="category_list">Bulk SMS Software</span> </a> <span class="alt_soft_name_devider">|</span> <a href="https://www.softwaresuggest.com/crm-software" target="_self" rel="noopener"> <span class="category_list">CRM Software</span> </a> <span class="alt_soft_name_devider">|</span> <a href="https://www.softwaresuggest.com/distribution-management-software" target="_self" rel="noopener"> <span class="category_list">Distribution Management Software</span> </a> <span class="alt_soft_name_devider">|</span> <a href="https://www.softwaresuggest.com/online-campaign-management-software" target="_self" rel="noopener"> <span class="category_list">Campaign Management Software</span> </a> </div> <div class="morealternatives_list_main"> <div class="review_in_category alternatives_main_listinng m-0"> <p class="alternatives_list_title m-0">Software Common with Freshdesk and EngageBay</p> <div class="d-flex align-items-center flex-wrap list_alt_mobile_wrap"> <div class="more_alternatives_item"> <a href="https://www.softwaresuggest.com/helpdeskz" target="_self" rel="noopener"><span class="alt_soft_name_list">HelpDeskZ</span></a> </div> <span class="alt_soft_name_devider">|</span> <div class="more_alternatives_item"> <a href="https://www.softwaresuggest.com/supportbench" target="_self" rel="noopener"><span class="alt_soft_name_list">Supportbench</span></a> </div> <span class="alt_soft_name_devider">|</span> <div class="more_alternatives_item"> <a href="https://www.softwaresuggest.com/odoo" target="_self" rel="noopener"><span class="alt_soft_name_list">Odoo</span></a> </div> <span class="alt_soft_name_devider">|</span> <div class="more_alternatives_item"> <a href="https://www.softwaresuggest.com/engagebay/alternatives" target="_self" rel="noopener"><span class="more_alt_text_list">More EngageBay Alternatives</span><span class="more_alternatives_icons"></span></a> </div> </div> </div> </div> <div class="review_in_category m-0 review_main_listinng"> <p class="mobile_recent_review_title">EngageBay review compared to Freshdesk</p> <div class="d-flex align-items-center"> <div class="reviewer_image"> <div class="name_logo_review"><span style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span></div> </div> <div class="review_text_main d-flex align-items-center justify-content-center"> <p class="review_sec_title m-0">"An excellent CRM platform"<span class="review_sec_name"> - Amit - Product Evangelist</span></p> </div> </div> </div> <p class="review_new_sub_desc m-0">Most users consider EngageBay is an excellent Freshdesk alternative.</p> </div> </div> </div> <div class="col-md-12 d-flex justify-content-between btn_and_compare_border"> <div class="software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox7" name="checkbox1" value="" data-soft-slug="engagebay" data-soft-id="10285"> <label for="checkbox7">Compare</label> </div> <div class="d-flex cat_list_btn_main"> <div class="d-flex align-items-center flex-wrap mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>97.2%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex align-items-center btns_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('EngageBay','10285','9648','101','c','1521550228_engagebay-logo.png','Marketing Automation', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('EngageBay','10285','9648','101','c','1521550228_engagebay-logo.png','Marketing Automation', '','');"> Get Pricing </span> </div> </div> </div> </section> </div> <div class="new_design_category"> <div class="assign_numbers_desktop d-flex align-items-center justify-content-center">#8</div> <a href="https://www.softwaresuggest.com/help-desk-software#leader_matrix" target="_self" rel="noopener" class="d-flex align-items-center justify-content-center leader_lable_icon_text"> <span class="leaders_iconmainmobile"></span> <p>Category <span>Champions</span> | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in pt-3 popup_new_append"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Zendesk" /> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main pr-0"> <div class="d-flex align-items-center list_soft_logo"> <a target="_self" class="ga_track_soft_logo d-flex align-items-center new_link_onclick" rel="noopener" href="https://www.softwaresuggest.com/zendesk"> <img src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" width="100" height="100" data-src="https://images.softwaresuggest.com/software_logo/1482814427_Screen Shot 2016-11-23 at 2.30.11 PM.png?auto=compress,format" class="soft_logo lazyload mx-auto" alt="Zendesk screenshot"> </a> </div> </div> <div class="col-md-7 list_soft_content_main"> <div class="namebtn_alt_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_nameh3"> <a class="d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/zendesk" target="_self" rel="noopener">Zendesk</a> </h3> </div> <p class="sub_title m-0">Simple Service Desk Software for Customers</p> <div class="d-flex leader_matrix_champions_lable"> <a href="https://www.softwaresuggest.com/help-desk-software#leader_matrix" target="_self" rel="noopener" class="d-flex align-items-center leaders_lable leader_matrix_link champions_color"> <span class="leaders_lable_icon_main"></span>Category <span>Champions</span> </a> </div> <div class="soft_rate_star mobilestar_alternatives"> <a class="d-flex align-items-center star_rate_icon" href="https://www.softwaresuggest.com/zendesk/reviews" rel="nofollow" target="_self"> <span class="star_new_background mr-1">4.5</span><span class="rating_count">(99 Reviews)</span> </a> </div> </div> </div> <div class="col-md-3 d-flex align-items-center justify-content-end ratindesktop_list_alt rla_wr_content"> <div class="software_star_altpage mb-3"> <a class="d-flex align-items-center star_rate_icon alternatives_new_star" href="https://www.softwaresuggest.com/zendesk/reviews" rel="nofollow" target="_self"> <div class="d-flex align-items-center justify-content-center alter_big_star"> <span class="star_rate_iconalt_big"></span> </div> <div class="d-flex flex-column"> <div class="d-flex rating_count_alt_big"> 4.5 <p>/5</p> </div> <span class="rating_alt">Based on 99 Reviews</span> </div> </a> </div> </div> </div> <div class="col-md-12 overview_section_border"> <div class="sub_title_disc_main"> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">User Review</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user reviews.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc alternatives_disc m-0"><span>Zendesk streamlines customer queries and resolutions. It is a knowledge base platform in that it offers self-service resources for customers. There is automation & AI that speed up repetitive tasks with bots. Zendesk has reporting & analytics that track performance met...</span> <a class="ga_track_soft_profile ft_pro_comp_link view_profile_inline" href="https://www.softwaresuggest.com/zendesk/reviews" target="_self" rel="noopener">Read Zendesk Reviews</a> </p> </div> <div class="row "> <div class="col-sm-12 col-xl-6 rating_progressbarmain"> <p class="alternatives_list_title m-0">Why Zendesk Alternatives to Freshdesk?</p> <div class="row"> <div class="col-md-6"> <div class="progressbar_lableset"> <div class="altsoftrevlable">Better at features <span>(out of 5)</span></div> <div class="d-flex align-items-center progressbarandnumber"> <div class="bar_and_progress"><span style="width: 90%;"></span></div> <span>4.5</span> </div> </div> </div> <div class="col-md-6"> <div class="progressbar_lableset"> <div class="altsoftrevlable">Ease of use <span>(out of 5)</span></div> <div class="d-flex align-items-center progressbarandnumber"> <div class="bar_and_progress"><span style="width: 88%;"></span></div> <span>4.4</span> </div> </div> </div> <div class="col-md-6"> <div class="progressbar_lableset"> <div class="altsoftrevlable">Value for money <span>(out of 5)</span></div> <div class="d-flex align-items-center progressbarandnumber"> <div class="bar_and_progress"><span style="width: 88%;"></span></div> <span>4.4</span> </div> </div> </div> <div class="col-md-6"> <div class="progressbar_lableset"> <div class="altsoftrevlable">Customer support <span>(out of 5)</span></div> <div class="d-flex align-items-center progressbarandnumber"> <div class="bar_and_progress"><span style="width: 92%;"></span></div> <span>4.6</span> </div> </div> </div> </div> <div class="d-flex align-items-center new_section_mobile_api_free_outer"> <div class="software_pricing"> <p class="m-0">Starting Price: <span class="onrequest_cat_pricing"><span class='pricing_cat_green'>$19 Agent/Month</span></span> </p> </div> <div class="api_free_trial_main"> <div class="new_section_mobile_api_free"> <div class="d-flex align-items-center new_section_mobile_api_free_inner new_link_onclick free_trial_link onclick_free_trial_free_demo" > <span class="check_circle_outer"></span> Free Trial </div> </div> </div> </div> </div> <div class="col-sm-12 col-xl-6 secondpartsoftwarecard"> <p class="alternatives_list_title m-0">Categories in Common with Zendesk</p> <div class="four_category_from_profile"> <a href="https://www.softwaresuggest.com/crm-software" target="_self" rel="noopener"> <span class="category_list">CRM Software</span> </a> <span class="alt_soft_name_devider">|</span> <a href="https://www.softwaresuggest.com/quality-management-software" target="_self" rel="noopener"> <span class="category_list">Quality Management Software</span> </a> <span class="alt_soft_name_devider">|</span> <a href="https://www.softwaresuggest.com/ticketing-management-software" target="_self" rel="noopener"> <span class="category_list">Ticketing Management Software</span> </a> <span class="alt_soft_name_devider">|</span> <a href="https://www.softwaresuggest.com/help-desk-software" target="_self" rel="noopener"> <span class="category_list">Help Desk Software</span> </a> </div> <div class="morealternatives_list_main"> <div class="review_in_category alternatives_main_listinng m-0"> <p class="alternatives_list_title m-0">Software Common with Freshdesk and Zendesk</p> <div class="d-flex align-items-center flex-wrap list_alt_mobile_wrap"> <div class="more_alternatives_item"> <a href="https://www.softwaresuggest.com/reamaze" target="_self" rel="noopener"><span class="alt_soft_name_list">Reamaze</span></a> </div> <span class="alt_soft_name_devider">|</span> <div class="more_alternatives_item"> <a href="https://www.softwaresuggest.com/osticket" target="_self" rel="noopener"><span class="alt_soft_name_list">osTicket</span></a> </div> <span class="alt_soft_name_devider">|</span> <div class="more_alternatives_item"> <a href="https://www.softwaresuggest.com/richpanel" target="_self" rel="noopener"><span class="alt_soft_name_list">Richpanel</span></a> </div> <span class="alt_soft_name_devider">|</span> <div class="more_alternatives_item"> <a href="https://www.softwaresuggest.com/zendesk/alternatives" target="_self" rel="noopener"><span class="more_alt_text_list">More Zendesk Alternatives</span><span class="more_alternatives_icons"></span></a> </div> </div> </div> </div> <div class="review_in_category m-0 review_main_listinng"> <p class="mobile_recent_review_title">Zendesk review compared to Freshdesk</p> <div class="d-flex align-items-center"> <div class="reviewer_image"> <div class="name_logo_review"><span style="background-image: url('https://images.softwaresuggest.com/software_review_image/perisjuma-20241128133826.jpeg')"></span></div> </div> <div class="review_text_main d-flex align-items-center justify-content-center"> <p class="review_sec_title m-0">"Zendesk Review - Best collaboration tool for internal team communication"<span class="review_sec_name"> - Peris Juma - Voiceover artist</span></p> </div> </div> </div> </div> </div> </div> <div class="col-md-12 d-flex justify-content-between btn_and_compare_border"> <div class="software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox8" name="checkbox1" value="" data-soft-slug="zendesk" data-soft-id="2835"> <label for="checkbox8">Compare</label> </div> <div class="d-flex cat_list_btn_main"> <div class="d-flex align-items-center flex-wrap mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>87%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex align-items-center btns_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Zendesk','2835','2095','101','c','1482814427_Screen Shot 2016-11-23 at 2.30.11 PM.png','Help Desk', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Zendesk','2835','2095','101','c','1482814427_Screen Shot 2016-11-23 at 2.30.11 PM.png','Help Desk', '','');"> Get Pricing </span> </div> </div> </div> </section> </div> <div class="new_design_category"> <div class="assign_numbers_desktop d-flex align-items-center justify-content-center">#9</div> <a href="https://www.softwaresuggest.com/help-desk-software#leader_matrix" target="_self" rel="noopener" class="d-flex align-items-center justify-content-center leader_lable_icon_text"> <span class="leaders_iconmainmobile"></span> <p>Category <span>Champions</span> | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in pt-3 popup_new_append"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Jira Software" /> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main pr-0"> <div class="d-flex align-items-center list_soft_logo"> <a target="_self" class="ga_track_soft_logo d-flex align-items-center new_link_onclick" rel="noopener" href="https://www.softwaresuggest.com/jira"> <img src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" width="100" height="100" data-src="https://images.softwaresuggest.com/software_logo/1464266093_jirasoftware_rgb_blue_updated.png?auto=compress,format" class="soft_logo lazyload mx-auto" alt="Jira Software screenshot"> </a> </div> </div> <div class="col-md-7 list_soft_content_main"> <div class="namebtn_alt_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_nameh3"> <a class="d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/jira" target="_self" rel="noopener">Jira Software</a> </h3> </div> <p class="sub_title m-0">Software by Atlassian</p> <div class="d-flex leader_matrix_champions_lable"> <a href="https://www.softwaresuggest.com/help-desk-software#leader_matrix" target="_self" rel="noopener" class="d-flex align-items-center leaders_lable leader_matrix_link champions_color"> <span class="leaders_lable_icon_main"></span>Category <span>Champions</span> </a> </div> <div class="soft_rate_star mobilestar_alternatives"> <a class="d-flex align-items-center star_rate_icon" href="https://www.softwaresuggest.com/jira/reviews" rel="nofollow" target="_self"> <span class="star_new_background mr-1">4.6</span><span class="rating_count">(84 Reviews)</span> </a> </div> </div> </div> <div class="col-md-3 d-flex align-items-center justify-content-end ratindesktop_list_alt rla_wr_content"> <div class="software_star_altpage mb-3"> <a class="d-flex align-items-center star_rate_icon alternatives_new_star" href="https://www.softwaresuggest.com/jira/reviews" rel="nofollow" target="_self"> <div class="d-flex align-items-center justify-content-center alter_big_star"> <span class="star_rate_iconalt_big"></span> </div> <div class="d-flex flex-column"> <div class="d-flex rating_count_alt_big"> 4.6 <p>/5</p> </div> <span class="rating_alt">Based on 84 Reviews</span> </div> </a> </div> </div> </div> <div class="col-md-12 overview_section_border"> <div class="sub_title_disc_main"> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">User Review</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user reviews.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc alternatives_disc m-0"><span>There is no doubt that Jira offers solutions for thousands of your service desk issues. However, it is undeniable that it can be very tough to understand in the beginning. As a beginner, you have to put in a lot of effort. Once learned, things become much more straightforward....</span> <a class="ga_track_soft_profile ft_pro_comp_link view_profile_inline" href="https://www.softwaresuggest.com/jira/reviews" target="_self" rel="noopener">Read Jira Software Reviews</a> </p> </div> <div class="row "> <div class="col-sm-12 col-xl-6 rating_progressbarmain"> <p class="alternatives_list_title m-0">Why Jira Software Alternatives to Freshdesk?</p> <div class="row"> <div class="col-md-6"> <div class="progressbar_lableset"> <div class="altsoftrevlable">Better at features <span>(out of 5)</span></div> <div class="d-flex align-items-center progressbarandnumber"> <div class="bar_and_progress"><span style="width: 92%;"></span></div> <span>4.6</span> </div> </div> </div> <div class="col-md-6"> <div class="progressbar_lableset"> <div class="altsoftrevlable">Ease of use <span>(out of 5)</span></div> <div class="d-flex align-items-center progressbarandnumber"> <div class="bar_and_progress"><span style="width: 90%;"></span></div> <span>4.5</span> </div> </div> </div> <div class="col-md-6"> <div class="progressbar_lableset"> <div class="altsoftrevlable">Value for money <span>(out of 5)</span></div> <div class="d-flex align-items-center progressbarandnumber"> <div class="bar_and_progress"><span style="width: 90%;"></span></div> <span>4.5</span> </div> </div> </div> <div class="col-md-6"> <div class="progressbar_lableset"> <div class="altsoftrevlable">Customer support <span>(out of 5)</span></div> <div class="d-flex align-items-center progressbarandnumber"> <div class="bar_and_progress"><span style="width: 88%;"></span></div> <span>4.4</span> </div> </div> </div> </div> <div class="d-flex align-items-center new_section_mobile_api_free_outer"> <div class="software_pricing"> <p class="m-0">Starting Price: <span class="onrequest_cat_pricing"><span class='pricing_cat_green'>$0 Per Month</span></span> </p> </div> <div class="api_free_trial_main"> <div class="new_section_mobile_api_free"> <div class="d-flex align-items-center new_section_mobile_api_free_inner new_link_onclick free_trial_link onclick_free_trial_free_demo" > <span class="check_circle_outer"></span> Free Trial </div> </div> </div> </div> </div> <div class="col-sm-12 col-xl-6 secondpartsoftwarecard"> <p class="alternatives_list_title m-0">Categories in Common with Jira Software</p> <div class="four_category_from_profile"> <a href="https://www.softwaresuggest.com/bug-fixing-software" target="_self" rel="noopener"> <span class="category_list">Bug Fixing Software</span> </a> <span class="alt_soft_name_devider">|</span> <a href="https://www.softwaresuggest.com/workflow-management-software" target="_self" rel="noopener"> <span class="category_list">WorkFlow Management Software</span> </a> <span class="alt_soft_name_devider">|</span> <a href="https://www.softwaresuggest.com/quality-management-software" target="_self" rel="noopener"> <span class="category_list">Quality Management Software</span> </a> <span class="alt_soft_name_devider">|</span> <a href="https://www.softwaresuggest.com/help-desk-software" target="_self" rel="noopener"> <span class="category_list">Help Desk Software</span> </a> </div> <div class="morealternatives_list_main"> <div class="review_in_category alternatives_main_listinng m-0"> <p class="alternatives_list_title m-0">Alternatives of Jira Software and Freshdesk</p> <div class="d-flex align-items-center flex-wrap list_alt_mobile_wrap"> <div class="more_alternatives_item"> <a href="https://www.softwaresuggest.com/hubspot-crm" target="_self" rel="noopener"><span class="alt_soft_name_list">Hubspot CRM</span></a> </div> <span class="alt_soft_name_devider">|</span> <div class="more_alternatives_item"> <a href="https://www.softwaresuggest.com/topdesk" target="_self" rel="noopener"><span class="alt_soft_name_list">TOPdesk</span></a> </div> <span class="alt_soft_name_devider">|</span> <div class="more_alternatives_item"> <a href="https://www.softwaresuggest.com/plumm" target="_self" rel="noopener"><span class="alt_soft_name_list">Plumm</span></a> </div> <span class="alt_soft_name_devider">|</span> <div class="more_alternatives_item"> <a href="https://www.softwaresuggest.com/jira/alternatives" target="_self" rel="noopener"><span class="more_alt_text_list">More Jira Software Alternatives</span><span class="more_alternatives_icons"></span></a> </div> </div> </div> </div> <div class="review_in_category m-0 review_main_listinng"> <p class="mobile_recent_review_title">Jira Software review compared to Freshdesk</p> <div class="d-flex align-items-center"> <div class="reviewer_image"> <div class="name_logo_review"><span style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span></div> </div> <div class="review_text_main d-flex align-items-center justify-content-center"> <p class="review_sec_title m-0">"Developed at multi-level. Continuous updating freaks you out at times. "<span class="review_sec_name"> - Roxana</span></p> </div> </div> </div> </div> </div> </div> <div class="col-md-12 d-flex justify-content-between btn_and_compare_border"> <div class="software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox9" name="checkbox1" value="" data-soft-slug="jira" data-soft-id="4263"> <label for="checkbox9">Compare</label> </div> <div class="d-flex cat_list_btn_main"> <div class="d-flex align-items-center flex-wrap mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>91.8%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex align-items-center btns_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Jira Software','4263','3494','101','c','1464266093_jirasoftware_rgb_blue_updated.png','Project Management', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Jira Software','4263','3494','101','c','1464266093_jirasoftware_rgb_blue_updated.png','Project Management', '','');"> Get Pricing </span> </div> </div> </div> </section> </div> <div class="new_design_category"> <div class="assign_numbers_desktop d-flex align-items-center justify-content-center">#10</div> <a href="https://www.softwaresuggest.com/help-desk-software#leader_matrix" target="_self" rel="noopener" class="d-flex align-items-center justify-content-center leader_lable_icon_text"> <span class="leaders_iconmainmobile"></span> <p>Category <span>Champions</span> | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in pt-3 popup_new_append"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Zoho Desk" /> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main pr-0"> <div class="d-flex align-items-center list_soft_logo"> <a target="_self" class="ga_track_soft_logo d-flex align-items-center new_link_onclick" rel="noopener" href="https://www.softwaresuggest.com/zoho-support"> <img src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" width="100" height="100" data-src="https://images.softwaresuggest.com/software_logo/1689760133_Desk-logo-lockup.jpg?auto=compress,format" class="soft_logo lazyload mx-auto" alt="Zoho Desk screenshot"> </a> </div> </div> <div class="col-md-7 list_soft_content_main"> <div class="namebtn_alt_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_nameh3"> <a class="d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/zoho-support" target="_self" rel="noopener">Zoho Desk</a> </h3> </div> <p class="sub_title m-0">Zoho Desk powers faster issue resolution</p> <div class="d-flex leader_matrix_champions_lable"> <a href="https://www.softwaresuggest.com/help-desk-software#leader_matrix" target="_self" rel="noopener" class="d-flex align-items-center leaders_lable leader_matrix_link champions_color"> <span class="leaders_lable_icon_main"></span>Category <span>Champions</span> </a> </div> <div class="soft_rate_star mobilestar_alternatives"> <a class="d-flex align-items-center star_rate_icon" href="https://www.softwaresuggest.com/zoho-support/reviews" rel="nofollow" target="_self"> <span class="star_new_background mr-1">4.6</span><span class="rating_count">(77 Reviews)</span> </a> </div> </div> </div> <div class="col-md-3 d-flex align-items-center justify-content-end ratindesktop_list_alt rla_wr_content"> <div class="software_star_altpage mb-3"> <a class="d-flex align-items-center star_rate_icon alternatives_new_star" href="https://www.softwaresuggest.com/zoho-support/reviews" rel="nofollow" target="_self"> <div class="d-flex align-items-center justify-content-center alter_big_star"> <span class="star_rate_iconalt_big"></span> </div> <div class="d-flex flex-column"> <div class="d-flex rating_count_alt_big"> 4.6 <p>/5</p> </div> <span class="rating_alt">Based on 77 Reviews</span> </div> </a> </div> </div> </div> <div class="col-md-12 overview_section_border"> <div class="sub_title_disc_main"> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">User Review</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user reviews.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc alternatives_disc m-0"><span>We have been using Zoho since 2021 and we are happy customers. It is a piece of cake using Zoho. Integration of other tools with Zoho is easy, their support is helpful, and they are customer-focused.</span> <a class="ga_track_soft_profile ft_pro_comp_link view_profile_inline" href="https://www.softwaresuggest.com/zoho-support/reviews" target="_self" rel="noopener">Read Zoho Desk Reviews</a> </p> </div> <div class="row "> <div class="col-sm-12 col-xl-6 rating_progressbarmain"> <p class="alternatives_list_title m-0">Why Zoho Desk Alternatives to Freshdesk?</p> <div class="row"> <div class="col-md-6"> <div class="progressbar_lableset"> <div class="altsoftrevlable">Better at features <span>(out of 5)</span></div> <div class="d-flex align-items-center progressbarandnumber"> <div class="bar_and_progress"><span style="width: 92%;"></span></div> <span>4.6</span> </div> </div> </div> <div class="col-md-6"> <div class="progressbar_lableset"> <div class="altsoftrevlable">Ease of use <span>(out of 5)</span></div> <div class="d-flex align-items-center progressbarandnumber"> <div class="bar_and_progress"><span style="width: 92%;"></span></div> <span>4.6</span> </div> </div> </div> <div class="col-md-6"> <div class="progressbar_lableset"> <div class="altsoftrevlable">Value for money <span>(out of 5)</span></div> <div class="d-flex align-items-center progressbarandnumber"> <div class="bar_and_progress"><span style="width: 90%;"></span></div> <span>4.5</span> </div> </div> </div> <div class="col-md-6"> <div class="progressbar_lableset"> <div class="altsoftrevlable">Customer support <span>(out of 5)</span></div> <div class="d-flex align-items-center progressbarandnumber"> <div class="bar_and_progress"><span style="width: 90%;"></span></div> <span>4.5</span> </div> </div> </div> </div> <div class="d-flex align-items-center new_section_mobile_api_free_outer"> <div class="software_pricing"> <p class="m-0">Starting Price: <span class="onrequest_cat_pricing"><span class='pricing_cat_green'>$0 Agent/ Month</span></span> </p> </div> <div class="api_free_trial_main"> <div class="new_section_mobile_api_free"> <div class="d-flex align-items-center new_section_mobile_api_free_inner new_link_onclick free_trial_link onclick_free_trial_free_demo" > <span class="check_circle_outer"></span> Free Trial </div> </div> </div> </div> </div> <div class="col-sm-12 col-xl-6 secondpartsoftwarecard"> <p class="alternatives_list_title m-0">Categories in Common with Zoho Desk</p> <div class="four_category_from_profile"> <a href="https://www.softwaresuggest.com/quality-management-software" target="_self" rel="noopener"> <span class="category_list">Quality Management Software</span> </a> <span class="alt_soft_name_devider">|</span> <a href="https://www.softwaresuggest.com/ticketing-management-software" target="_self" rel="noopener"> <span class="category_list">Ticketing Management Software</span> </a> <span class="alt_soft_name_devider">|</span> <a href="https://www.softwaresuggest.com/help-desk-software" target="_self" rel="noopener"> <span class="category_list">Help Desk Software</span> </a> <span class="alt_soft_name_devider">|</span> <a href="https://www.softwaresuggest.com/customer-feedback-software" target="_self" rel="noopener"> <span class="category_list">Customer Feedback Software</span> </a> </div> <div class="morealternatives_list_main"> <div class="review_in_category alternatives_main_listinng m-0"> <p class="alternatives_list_title m-0">Common Freshdesk and Zoho Desk Alternatives</p> <div class="d-flex align-items-center flex-wrap list_alt_mobile_wrap"> <div class="more_alternatives_item"> <a href="https://www.softwaresuggest.com/web-help-desk" target="_self" rel="noopener"><span class="alt_soft_name_list">Web Help Desk</span></a> </div> <span class="alt_soft_name_devider">|</span> <div class="more_alternatives_item"> <a href="https://www.softwaresuggest.com/customgpt.ai" target="_self" rel="noopener"><span class="alt_soft_name_list">CustomGPT.ai</span></a> </div> <span class="alt_soft_name_devider">|</span> <div class="more_alternatives_item"> <a href="https://www.softwaresuggest.com/microsoft-sharepoint" target="_self" rel="noopener"><span class="alt_soft_name_list">Microsoft SharePoint</span></a> </div> <span class="alt_soft_name_devider">|</span> <div class="more_alternatives_item"> <a href="https://www.softwaresuggest.com/zoho-support/alternatives" target="_self" rel="noopener"><span class="more_alt_text_list">More Zoho Desk Alternatives</span><span class="more_alternatives_icons"></span></a> </div> </div> </div> </div> <div class="review_in_category m-0 review_main_listinng"> <p class="mobile_recent_review_title">Zoho Desk review compared to Freshdesk</p> <div class="d-flex align-items-center"> <div class="reviewer_image"> <div class="name_logo_review"><span style="background-image: url('https://images.softwaresuggest.com/software_review_image/barisguneyyilmaz-20240214234444.jpeg')"></span></div> </div> <div class="review_text_main d-flex align-items-center justify-content-center"> <p class="review_sec_title m-0">"I recommend Zoho"<span class="review_sec_name"> - Baris guney yilmaz - Leader</span></p> </div> </div> </div> </div> </div> </div> <div class="col-md-12 d-flex justify-content-between btn_and_compare_border"> <div class="software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox10" name="checkbox1" value="" data-soft-slug="zoho-support" data-soft-id="232"> <label for="checkbox10">Compare</label> </div> <div class="d-flex cat_list_btn_main"> <div class="d-flex align-items-center flex-wrap mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>90.3%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex align-items-center btns_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Zoho Desk','232','56','101','c','1689760133_Desk-logo-lockup.jpg','Customer Service', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Zoho Desk','232','56','101','c','1689760133_Desk-logo-lockup.jpg','Customer Service', '','');"> Get Pricing </span> </div> </div> </div> </section> </div> <div class="new_design_category"> <div class="assign_numbers_desktop d-flex align-items-center justify-content-center">#11</div> <a href="https://www.softwaresuggest.com/help-desk-software#leader_matrix" target="_self" rel="noopener" class="d-flex align-items-center justify-content-center leader_lable_icon_text"> <span class="leaders_iconmainmobile"></span> <p>Category <span>Champions</span> | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in pt-3 popup_new_append"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="LiveAgent" /> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main pr-0"> <div class="d-flex align-items-center list_soft_logo"> <a target="_self" class="ga_track_soft_logo d-flex align-items-center new_link_onclick" rel="noopener" href="https://www.softwaresuggest.com/liveagent"> <img src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" width="100" height="100" data-src="https://images.softwaresuggest.com/software_logo/1416479958_logo-liveagent.png?auto=compress,format" class="soft_logo lazyload mx-auto" alt="LiveAgent screenshot"> </a> </div> </div> <div class="col-md-7 list_soft_content_main"> <div class="namebtn_alt_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_nameh3"> <a class="d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/liveagent" target="_self" rel="noopener">LiveAgent</a> </h3> </div> <p class="sub_title m-0">A fully-featured help desk software</p> <div class="d-flex leader_matrix_champions_lable"> <a href="https://www.softwaresuggest.com/help-desk-software#leader_matrix" target="_self" rel="noopener" class="d-flex align-items-center leaders_lable leader_matrix_link champions_color"> <span class="leaders_lable_icon_main"></span>Category <span>Champions</span> </a> </div> <div class="soft_rate_star mobilestar_alternatives"> <a class="d-flex align-items-center star_rate_icon" href="https://www.softwaresuggest.com/liveagent/reviews" rel="nofollow" target="_self"> <span class="star_new_background mr-1">4.8</span><span class="rating_count">(46 Reviews)</span> </a> </div> </div> </div> <div class="col-md-3 d-flex align-items-center justify-content-end ratindesktop_list_alt rla_wr_content"> <div class="software_star_altpage mb-3"> <a class="d-flex align-items-center star_rate_icon alternatives_new_star" href="https://www.softwaresuggest.com/liveagent/reviews" rel="nofollow" target="_self"> <div class="d-flex align-items-center justify-content-center alter_big_star"> <span class="star_rate_iconalt_big"></span> </div> <div class="d-flex flex-column"> <div class="d-flex rating_count_alt_big"> 4.8 <p>/5</p> </div> <span class="rating_alt">Based on 46 Reviews</span> </div> </a> </div> </div> </div> <div class="col-md-12 overview_section_border"> <div class="sub_title_disc_main"> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">User Review</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user reviews.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc alternatives_disc m-0"><span>It has been more than one year since we switched from Jivochat to LiveAgent, and we are more than happy with this support software. It has everything our support team needs. With LiveAgent, we can manage tickets and chat in the same place. It's even possible to convert a chat int...</span> <a class="ga_track_soft_profile ft_pro_comp_link view_profile_inline" href="https://www.softwaresuggest.com/liveagent/reviews" target="_self" rel="noopener">Read LiveAgent Reviews</a> </p> </div> <div class="row "> <div class="col-sm-12 col-xl-6 rating_progressbarmain"> <p class="alternatives_list_title m-0">Why LiveAgent Alternatives to Freshdesk?</p> <div class="row"> <div class="col-md-6"> <div class="progressbar_lableset"> <div class="altsoftrevlable">Better at features <span>(out of 5)</span></div> <div class="d-flex align-items-center progressbarandnumber"> <div class="bar_and_progress"><span style="width: 96%;"></span></div> <span>4.8</span> </div> </div> </div> <div class="col-md-6"> <div class="progressbar_lableset"> <div class="altsoftrevlable">Ease of use <span>(out of 5)</span></div> <div class="d-flex align-items-center progressbarandnumber"> <div class="bar_and_progress"><span style="width: 96%;"></span></div> <span>4.8</span> </div> </div> </div> <div class="col-md-6"> <div class="progressbar_lableset"> <div class="altsoftrevlable">Value for money <span>(out of 5)</span></div> <div class="d-flex align-items-center progressbarandnumber"> <div class="bar_and_progress"><span style="width: 96%;"></span></div> <span>4.8</span> </div> </div> </div> <div class="col-md-6"> <div class="progressbar_lableset"> <div class="altsoftrevlable">Customer support <span>(out of 5)</span></div> <div class="d-flex align-items-center progressbarandnumber"> <div class="bar_and_progress"><span style="width: 96%;"></span></div> <span>4.8</span> </div> </div> </div> </div> <div class="d-flex align-items-center new_section_mobile_api_free_outer"> <div class="software_pricing"> <p class="m-0">Starting Price: <span class="onrequest_cat_pricing"><span class='pricing_cat_green'>$15 Agent/Month</span></span> </p> </div> <div class="api_free_trial_main"> <div class="new_section_mobile_api_free"> <div class="d-flex align-items-center new_section_mobile_api_free_inner new_link_onclick free_trial_link onclick_free_trial_free_demo" > <span class="check_circle_outer"></span> Free Trial </div> </div> </div> </div> </div> <div class="col-sm-12 col-xl-6 secondpartsoftwarecard"> <p class="alternatives_list_title m-0">Categories in Common with LiveAgent</p> <div class="four_category_from_profile"> <a href="https://www.softwaresuggest.com/call-recording-software" target="_self" rel="noopener"> <span class="category_list">Call Recording Software</span> </a> <span class="alt_soft_name_devider">|</span> <a href="https://www.softwaresuggest.com/ticketing-management-software" target="_self" rel="noopener"> <span class="category_list">Ticketing Management Software</span> </a> <span class="alt_soft_name_devider">|</span> <a href="https://www.softwaresuggest.com/help-desk-software" target="_self" rel="noopener"> <span class="category_list">Help Desk Software</span> </a> <span class="alt_soft_name_devider">|</span> <a href="https://www.softwaresuggest.com/call-center-software" target="_self" rel="noopener"> <span class="category_list">Call Center Software</span> </a> </div> <div class="morealternatives_list_main"> <div class="review_in_category alternatives_main_listinng m-0"> <p class="alternatives_list_title m-0">Common Freshdesk and LiveAgent Alternatives</p> <div class="d-flex align-items-center flex-wrap list_alt_mobile_wrap"> <div class="more_alternatives_item"> <a href="https://www.softwaresuggest.com/opsgenie" target="_self" rel="noopener"><span class="alt_soft_name_list">Opsgenie</span></a> </div> <span class="alt_soft_name_devider">|</span> <div class="more_alternatives_item"> <a href="https://www.softwaresuggest.com/dixa" target="_self" rel="noopener"><span class="alt_soft_name_list">Dixa</span></a> </div> <span class="alt_soft_name_devider">|</span> <div class="more_alternatives_item"> <a href="https://www.softwaresuggest.com/web-help-desk" target="_self" rel="noopener"><span class="alt_soft_name_list">Web Help Desk</span></a> </div> <span class="alt_soft_name_devider">|</span> <div class="more_alternatives_item"> <a href="https://www.softwaresuggest.com/liveagent/alternatives" target="_self" rel="noopener"><span class="more_alt_text_list">More LiveAgent Alternatives</span><span class="more_alternatives_icons"></span></a> </div> </div> </div> </div> <div class="review_in_category m-0 review_main_listinng"> <p class="mobile_recent_review_title">LiveAgent review compared to Freshdesk</p> <div class="d-flex align-items-center"> <div class="reviewer_image"> <div class="name_logo_review"><span style="background-image: url('https://images.softwaresuggest.com/software_review_image/domantas-20240103174125.jpg')"></span></div> </div> <div class="review_text_main d-flex align-items-center justify-content-center"> <p class="review_sec_title m-0">"All In One Support Software"<span class="review_sec_name"> - Domantas - Support Agent </span></p> </div> </div> </div> </div> </div> </div> <div class="col-md-12 d-flex justify-content-between btn_and_compare_border"> <div class="software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox11" name="checkbox1" value="" data-soft-slug="liveagent" data-soft-id="1717"> <label for="checkbox11">Compare</label> </div> <div class="d-flex cat_list_btn_main"> <div class="d-flex align-items-center flex-wrap mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>91%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex align-items-center btns_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('LiveAgent','1717','988','101','c','1416479958_logo-liveagent.png','Live Chat', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('LiveAgent','1717','988','101','c','1416479958_logo-liveagent.png','Live Chat', '','');"> Get Pricing </span> </div> </div> </div> </section> </div> <div class="new_design_category"> <div class="assign_numbers_desktop d-flex align-items-center justify-content-center">#12</div> <a href="https://www.softwaresuggest.com/help-desk-software#leader_matrix" target="_self" rel="noopener" class="d-flex align-items-center justify-content-center leader_lable_icon_text"> <span class="leaders_iconmainmobile"></span> <p>Category <span>Champions</span> | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in pt-3 popup_new_append"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="BIGContacts" /> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main pr-0"> <div class="d-flex align-items-center list_soft_logo"> <a target="_self" class="ga_track_soft_logo d-flex align-items-center new_link_onclick" rel="noopener" href="https://www.softwaresuggest.com/bigcontacts"> <img src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" width="100" height="100" data-src="https://images.softwaresuggest.com/software_logo/1628579203_bigcontact.png?auto=compress,format" class="soft_logo lazyload mx-auto" alt="BIGContacts screenshot"> </a> </div> </div> <div class="col-md-7 list_soft_content_main"> <div class="namebtn_alt_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_nameh3"> <a class="d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/bigcontacts" target="_self" rel="noopener">BIGContacts</a> </h3> </div> <p class="sub_title m-0">Simple CRM, Email & Contact Management Software</p> <div class="d-flex leader_matrix_champions_lable"> <a href="https://www.softwaresuggest.com/help-desk-software#leader_matrix" target="_self" rel="noopener" class="d-flex align-items-center leaders_lable leader_matrix_link champions_color"> <span class="leaders_lable_icon_main"></span>Category <span>Champions</span> </a> </div> <div class="soft_rate_star mobilestar_alternatives"> <a class="d-flex align-items-center star_rate_icon" href="https://www.softwaresuggest.com/bigcontacts/reviews" rel="nofollow" target="_self"> <span class="star_new_background mr-1">4.9</span><span class="rating_count">(34 Reviews)</span> </a> </div> </div> </div> <div class="col-md-3 d-flex align-items-center justify-content-end ratindesktop_list_alt rla_wr_content"> <div class="software_star_altpage mb-3"> <a class="d-flex align-items-center star_rate_icon alternatives_new_star" href="https://www.softwaresuggest.com/bigcontacts/reviews" rel="nofollow" target="_self"> <div class="d-flex align-items-center justify-content-center alter_big_star"> <span class="star_rate_iconalt_big"></span> </div> <div class="d-flex flex-column"> <div class="d-flex rating_count_alt_big"> 4.9 <p>/5</p> </div> <span class="rating_alt">Based on 34 Reviews</span> </div> </a> </div> </div> </div> <div class="col-md-12 overview_section_border"> <div class="sub_title_disc_main"> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">User Review</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user reviews.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc alternatives_disc m-0"><span>Working in a highly competitive environment requires us to always stay updated with our business performance. BIGContacts has made this possible with a suite of reporting options. Generating these reports is quick and effortless. Furthermore, we are highly impressed with the spee...</span> <a class="ga_track_soft_profile ft_pro_comp_link view_profile_inline" href="https://www.softwaresuggest.com/bigcontacts/reviews" target="_self" rel="noopener">Read BIGContacts Reviews</a> </p> </div> <div class="row "> <div class="col-sm-12 col-xl-6 rating_progressbarmain"> <p class="alternatives_list_title m-0">Why BIGContacts Alternatives to Freshdesk?</p> <div class="row"> <div class="col-md-6"> <div class="progressbar_lableset"> <div class="altsoftrevlable">Better at features <span>(out of 5)</span></div> <div class="d-flex align-items-center progressbarandnumber"> <div class="bar_and_progress"><span style="width: 100%;"></span></div> <span>5</span> </div> </div> </div> <div class="col-md-6"> <div class="progressbar_lableset"> <div class="altsoftrevlable">Ease of use <span>(out of 5)</span></div> <div class="d-flex align-items-center progressbarandnumber"> <div class="bar_and_progress"><span style="width: 96%;"></span></div> <span>4.8</span> </div> </div> </div> <div class="col-md-6"> <div class="progressbar_lableset"> <div class="altsoftrevlable">Value for money <span>(out of 5)</span></div> <div class="d-flex align-items-center progressbarandnumber"> <div class="bar_and_progress"><span style="width: 98%;"></span></div> <span>4.9</span> </div> </div> </div> <div class="col-md-6"> <div class="progressbar_lableset"> <div class="altsoftrevlable">Customer support <span>(out of 5)</span></div> <div class="d-flex align-items-center progressbarandnumber"> <div class="bar_and_progress"><span style="width: 98%;"></span></div> <span>4.9</span> </div> </div> </div> </div> <div class="d-flex align-items-center new_section_mobile_api_free_outer"> <div class="software_pricing"> <p class="m-0">Starting Price: <span class="onrequest_cat_pricing"><span class='pricing_cat_green'>$0 User/Forever Free</span></span> </p> </div> <div class="api_free_trial_main"> <div class="new_section_mobile_api_free"> <div class="d-flex align-items-center new_section_mobile_api_free_inner new_link_onclick free_trial_link onclick_free_trial_free_demo" > <span class="check_circle_outer"></span> Free Trial </div> </div> </div> </div> </div> <div class="col-sm-12 col-xl-6 secondpartsoftwarecard"> <p class="alternatives_list_title m-0">Categories in Common with BIGContacts</p> <div class="four_category_from_profile"> <a href="https://www.softwaresuggest.com/sales-management-software" target="_self" rel="noopener"> <span class="category_list">Sales Management Software</span> </a> <span class="alt_soft_name_devider">|</span> <a href="https://www.softwaresuggest.com/help-desk-software" target="_self" rel="noopener"> <span class="category_list">Help Desk Software</span> </a> <span class="alt_soft_name_devider">|</span> <a href="https://www.softwaresuggest.com/email-marketing-software" target="_self" rel="noopener"> <span class="category_list">Email Marketing Software</span> </a> <span class="alt_soft_name_devider">|</span> <a href="https://www.softwaresuggest.com/drip-email-marketing-software" target="_self" rel="noopener"> <span class="category_list">Drip Email Marketing Software</span> </a> </div> <div class="morealternatives_list_main"> <div class="review_in_category alternatives_main_listinng m-0"> <p class="alternatives_list_title m-0">Alternatives of BIGContacts and Freshdesk</p> <div class="d-flex align-items-center flex-wrap list_alt_mobile_wrap"> <div class="more_alternatives_item"> <a href="https://www.softwaresuggest.com/smart-service-desk-itsm" target="_self" rel="noopener"><span class="alt_soft_name_list">SMART SERVICE DESK ITSM</span></a> </div> <span class="alt_soft_name_devider">|</span> <div class="more_alternatives_item"> <a href="https://www.softwaresuggest.com/netkeeper" target="_self" rel="noopener"><span class="alt_soft_name_list">NetKeeper</span></a> </div> <span class="alt_soft_name_devider">|</span> <div class="more_alternatives_item"> <a href="https://www.softwaresuggest.com/wowdesk" target="_self" rel="noopener"><span class="alt_soft_name_list">Wowdesk</span></a> </div> <span class="alt_soft_name_devider">|</span> <div class="more_alternatives_item"> <a href="https://www.softwaresuggest.com/bigcontacts/alternatives" target="_self" rel="noopener"><span class="more_alt_text_list">More BIGContacts Alternatives</span><span class="more_alternatives_icons"></span></a> </div> </div> </div> </div> <div class="review_in_category m-0 review_main_listinng"> <p class="mobile_recent_review_title">BIGContacts review compared to Freshdesk</p> <div class="d-flex align-items-center"> <div class="reviewer_image"> <div class="name_logo_review"><span style="background-image: url('https://images.softwaresuggest.com/software_review_image/davidrogers-20240103182116.jpeg')"></span></div> </div> <div class="review_text_main d-flex align-items-center justify-content-center"> <p class="review_sec_title m-0">"Lets us dig through business data with ease"<span class="review_sec_name"> - David Rogers - Lets us dig through business data with ease</span></p> </div> </div> </div> </div> </div> </div> <div class="col-md-12 d-flex justify-content-between btn_and_compare_border"> <div class="software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox12" name="checkbox1" value="" data-soft-slug="bigcontacts" data-soft-id="7387"> <label for="checkbox12">Compare</label> </div> <div class="d-flex cat_list_btn_main"> <div class="d-flex align-items-center flex-wrap mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>96.7%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex align-items-center btns_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('BIGContacts','7387','6754','101','c','1628579203_bigcontact.png','CRM', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('BIGContacts','7387','6754','101','c','1628579203_bigcontact.png','CRM', '','');"> Get Pricing </span> </div> </div> </div> </section> </div> <div class="new_design_category"> <div class="assign_numbers_desktop d-flex align-items-center justify-content-center">#13</div> <a href="https://www.softwaresuggest.com/help-desk-software#leader_matrix" target="_self" rel="noopener" class="d-flex align-items-center justify-content-center leader_lable_icon_text"> <span class="leaders_iconmainmobile"></span> <p>Category <span>Champions</span> | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in pt-3 popup_new_append"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="ProProfs Knowledge Base" /> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main pr-0"> <div class="d-flex align-items-center list_soft_logo"> <a target="_self" class="ga_track_soft_logo d-flex align-items-center new_link_onclick" rel="noopener" href="https://www.softwaresuggest.com/proprofs-knowledge-base"> <img src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" width="100" height="100" data-src="https://images.softwaresuggest.com/software_logo/1575893067_ProProfs_Knowledge_Base_Software.png?auto=compress,format" class="soft_logo lazyload mx-auto" alt="ProProfs Knowledge Base screenshot"> </a> </div> </div> <div class="col-md-7 list_soft_content_main"> <div class="namebtn_alt_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_nameh3"> <a class="d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/proprofs-knowledge-base" target="_self" rel="noopener">ProProfs Knowledge Base</a> </h3> </div> <p class="sub_title m-0">Simple Yet Powerful Knowledge Base Software </p> <div class="d-flex leader_matrix_champions_lable"> <a href="https://www.softwaresuggest.com/help-desk-software#leader_matrix" target="_self" rel="noopener" class="d-flex align-items-center leaders_lable leader_matrix_link champions_color"> <span class="leaders_lable_icon_main"></span>Category <span>Champions</span> </a> </div> <div class="soft_rate_star mobilestar_alternatives"> <a class="d-flex align-items-center star_rate_icon" href="https://www.softwaresuggest.com/proprofs-knowledge-base/reviews" rel="nofollow" target="_self"> <span class="star_new_background mr-1">4.9</span><span class="rating_count">(32 Reviews)</span> </a> </div> </div> </div> <div class="col-md-3 d-flex align-items-center justify-content-end ratindesktop_list_alt rla_wr_content"> <div class="software_star_altpage mb-3"> <a class="d-flex align-items-center star_rate_icon alternatives_new_star" href="https://www.softwaresuggest.com/proprofs-knowledge-base/reviews" rel="nofollow" target="_self"> <div class="d-flex align-items-center justify-content-center alter_big_star"> <span class="star_rate_iconalt_big"></span> </div> <div class="d-flex flex-column"> <div class="d-flex rating_count_alt_big"> 4.9 <p>/5</p> </div> <span class="rating_alt">Based on 32 Reviews</span> </div> </a> </div> </div> </div> <div class="col-md-12 overview_section_border"> <div class="sub_title_disc_main"> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">User Review</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user reviews.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc alternatives_disc m-0"><span>ProProfs' cloud-based knowledge base is excellent in its approach, as it can be accessed anytime from anywhere. Team collaboration improves with this tool, as the content is securely hosted in the cloud. Content contributions can be successfully managed by controlling access with...</span> <a class="ga_track_soft_profile ft_pro_comp_link view_profile_inline" href="https://www.softwaresuggest.com/proprofs-knowledge-base/reviews" target="_self" rel="noopener">Read ProProfs Knowledge Base Reviews</a> </p> </div> <div class="row "> <div class="col-sm-12 col-xl-6 rating_progressbarmain"> <p class="alternatives_list_title m-0">Why ProProfs Knowledge Base Alternatives to Freshdesk?</p> <div class="row"> <div class="col-md-6"> <div class="progressbar_lableset"> <div class="altsoftrevlable">Better at features <span>(out of 5)</span></div> <div class="d-flex align-items-center progressbarandnumber"> <div class="bar_and_progress"><span style="width: 96%;"></span></div> <span>4.8</span> </div> </div> </div> <div class="col-md-6"> <div class="progressbar_lableset"> <div class="altsoftrevlable">Ease of use <span>(out of 5)</span></div> <div class="d-flex align-items-center progressbarandnumber"> <div class="bar_and_progress"><span style="width: 94%;"></span></div> <span>4.7</span> </div> </div> </div> <div class="col-md-6"> <div class="progressbar_lableset"> <div class="altsoftrevlable">Value for money <span>(out of 5)</span></div> <div class="d-flex align-items-center progressbarandnumber"> <div class="bar_and_progress"><span style="width: 92%;"></span></div> <span>4.6</span> </div> </div> </div> <div class="col-md-6"> <div class="progressbar_lableset"> <div class="altsoftrevlable">Customer support <span>(out of 5)</span></div> <div class="d-flex align-items-center progressbarandnumber"> <div class="bar_and_progress"><span style="width: 94%;"></span></div> <span>4.7</span> </div> </div> </div> </div> <div class="d-flex align-items-center new_section_mobile_api_free_outer"> <div class="software_pricing"> <p class="m-0">Starting Price: <span class="onrequest_cat_pricing"><span class='pricing_cat_green'>$79 Per Month (Annually)</span></span> </p> </div> <div class="api_free_trial_main"> <div class="new_section_mobile_api_free"> <div class="d-flex align-items-center new_section_mobile_api_free_inner new_link_onclick free_trial_link onclick_free_trial_free_demo" > <span class="check_circle_outer"></span> Free Trial </div> </div> </div> </div> </div> <div class="col-sm-12 col-xl-6 secondpartsoftwarecard"> <p class="alternatives_list_title m-0">Categories in Common with ProProfs Knowledge Base</p> <div class="four_category_from_profile"> <a href="https://www.softwaresuggest.com/knowledge-management-system" target="_self" rel="noopener"> <span class="category_list">Knowledge Management System</span> </a> <span class="alt_soft_name_devider">|</span> <a href="https://www.softwaresuggest.com/knowledge-base-software" target="_self" rel="noopener"> <span class="category_list">Knowledge Base Software</span> </a> </div> <div class="morealternatives_list_main"> <div class="review_in_category alternatives_main_listinng m-0"> <p class="alternatives_list_title m-0">Common Freshdesk and ProProfs Knowledge Base Alternatives</p> <div class="d-flex align-items-center flex-wrap list_alt_mobile_wrap"> <div class="more_alternatives_item"> <a href="https://www.softwaresuggest.com/rhino-support" target="_self" rel="noopener"><span class="alt_soft_name_list">Rhino Support</span></a> </div> <span class="alt_soft_name_devider">|</span> <div class="more_alternatives_item"> <a href="https://www.softwaresuggest.com/everything-helpdesk" target="_self" rel="noopener"><span class="alt_soft_name_list">everything HelpDesk</span></a> </div> <span class="alt_soft_name_devider">|</span> <div class="more_alternatives_item"> <a href="https://www.softwaresuggest.com/goto-resolve" target="_self" rel="noopener"><span class="alt_soft_name_list">GoTo Resolve</span></a> </div> <span class="alt_soft_name_devider">|</span> <div class="more_alternatives_item"> <a href="https://www.softwaresuggest.com/proprofs-knowledge-base/alternatives" target="_self" rel="noopener"><span class="more_alt_text_list">More ProProfs Knowledge Base Alternatives</span><span class="more_alternatives_icons"></span></a> </div> </div> </div> </div> <div class="review_in_category m-0 review_main_listinng"> <p class="mobile_recent_review_title">ProProfs Knowledge Base review compared to Freshdesk</p> <div class="d-flex align-items-center"> <div class="reviewer_image"> <div class="name_logo_review"><span style="background-image: url('https://images.softwaresuggest.com/software_review_image/chandan-20240103173844.jpg')"></span></div> </div> <div class="review_text_main d-flex align-items-center justify-content-center"> <p class="review_sec_title m-0">"Best cloud-based software "<span class="review_sec_name"> - Chandan - V.P.</span></p> </div> </div> </div> </div> </div> </div> <div class="col-md-12 d-flex justify-content-between btn_and_compare_border"> <div class="software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox13" name="checkbox1" value="" data-soft-slug="proprofs-knowledge-base" data-soft-id="5813"> <label for="checkbox13">Compare</label> </div> <div class="d-flex cat_list_btn_main"> <div class="d-flex align-items-center flex-wrap mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>90%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex align-items-center btns_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('ProProfs Knowledge Base','5813','5031','101','c','1575893067_ProProfs_Knowledge_Base_Software.png','Help Desk', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('ProProfs Knowledge Base','5813','5031','101','c','1575893067_ProProfs_Knowledge_Base_Software.png','Help Desk', '','');"> Get Pricing </span> </div> </div> </div> </section> </div> <div class="new_design_category"> <div class="assign_numbers_desktop d-flex align-items-center justify-content-center">#14</div> <a href="https://www.softwaresuggest.com/help-desk-software#leader_matrix" target="_self" rel="noopener" class="d-flex align-items-center justify-content-center leader_lable_icon_text"> <span class="leaders_iconmainmobile"></span> <p>Category <span>Champions</span> | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in pt-3 popup_new_append"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="ProProfs Help Desk" /> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main pr-0"> <div class="d-flex align-items-center list_soft_logo"> <a target="_self" class="ga_track_soft_logo d-flex align-items-center new_link_onclick" rel="noopener" href="https://www.softwaresuggest.com/proprofs-help-desk"> <img src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" width="100" height="100" data-src="https://images.softwaresuggest.com/software_logo/1537260412_helpdesk.png?auto=compress,format" class="soft_logo lazyload mx-auto" alt="ProProfs Help Desk screenshot"> </a> </div> </div> <div class="col-md-7 list_soft_content_main"> <div class="namebtn_alt_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_nameh3"> <a class="d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/proprofs-help-desk" target="_self" rel="noopener">ProProfs Help Desk</a> </h3> </div> <p class="sub_title m-0">Help Desk Software for Delightful Customer Support</p> <div class="d-flex leader_matrix_champions_lable"> <a href="https://www.softwaresuggest.com/help-desk-software#leader_matrix" target="_self" rel="noopener" class="d-flex align-items-center leaders_lable leader_matrix_link champions_color"> <span class="leaders_lable_icon_main"></span>Category <span>Champions</span> </a> </div> <div class="soft_rate_star mobilestar_alternatives"> <a class="d-flex align-items-center star_rate_icon" href="https://www.softwaresuggest.com/proprofs-help-desk/reviews" rel="nofollow" target="_self"> <span class="star_new_background mr-1">4.6</span><span class="rating_count">(25 Reviews)</span> </a> </div> </div> </div> <div class="col-md-3 d-flex align-items-center justify-content-end ratindesktop_list_alt rla_wr_content"> <div class="software_star_altpage mb-3"> <a class="d-flex align-items-center star_rate_icon alternatives_new_star" href="https://www.softwaresuggest.com/proprofs-help-desk/reviews" rel="nofollow" target="_self"> <div class="d-flex align-items-center justify-content-center alter_big_star"> <span class="star_rate_iconalt_big"></span> </div> <div class="d-flex flex-column"> <div class="d-flex rating_count_alt_big"> 4.6 <p>/5</p> </div> <span class="rating_alt">Based on 25 Reviews</span> </div> </a> </div> </div> </div> <div class="col-md-12 overview_section_border"> <div class="sub_title_disc_main"> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">User Review</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user reviews.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc alternatives_disc m-0"><span>Using ProProfs Help Desk was quite seamless. We do not have any complaints as such. There is just one thing that we weren鈥檛 satisfied with, and that was the integrations. The tool should offer more integrations with other popular chat and CRM tools.</span> <a class="ga_track_soft_profile ft_pro_comp_link view_profile_inline" href="https://www.softwaresuggest.com/proprofs-help-desk/reviews" target="_self" rel="noopener">Read ProProfs Help Desk Reviews</a> </p> </div> <div class="row "> <div class="col-sm-12 col-xl-6 rating_progressbarmain"> <p class="alternatives_list_title m-0">Why ProProfs Help Desk Alternatives to Freshdesk?</p> <div class="row"> <div class="col-md-6"> <div class="progressbar_lableset"> <div class="altsoftrevlable">Better at features <span>(out of 5)</span></div> <div class="d-flex align-items-center progressbarandnumber"> <div class="bar_and_progress"><span style="width: 90%;"></span></div> <span>4.5</span> </div> </div> </div> <div class="col-md-6"> <div class="progressbar_lableset"> <div class="altsoftrevlable">Ease of use <span>(out of 5)</span></div> <div class="d-flex align-items-center progressbarandnumber"> <div class="bar_and_progress"><span style="width: 92%;"></span></div> <span>4.6</span> </div> </div> </div> <div class="col-md-6"> <div class="progressbar_lableset"> <div class="altsoftrevlable">Value for money <span>(out of 5)</span></div> <div class="d-flex align-items-center progressbarandnumber"> <div class="bar_and_progress"><span style="width: 90%;"></span></div> <span>4.5</span> </div> </div> </div> <div class="col-md-6"> <div class="progressbar_lableset"> <div class="altsoftrevlable">Customer support <span>(out of 5)</span></div> <div class="d-flex align-items-center progressbarandnumber"> <div class="bar_and_progress"><span style="width: 94%;"></span></div> <span>4.7</span> </div> </div> </div> </div> <div class="d-flex align-items-center new_section_mobile_api_free_outer"> <div class="software_pricing"> <p class="m-0">Starting Price: <span class="onrequest_cat_pricing"><span class='pricing_cat_green'>$30 Per Month</span></span> </p> </div> <div class="api_free_trial_main"> <div class="new_section_mobile_api_free"> <div class="d-flex align-items-center new_section_mobile_api_free_inner new_link_onclick free_trial_link onclick_free_trial_free_demo" > <span class="check_circle_outer"></span> Free Trial </div> </div> </div> </div> </div> <div class="col-sm-12 col-xl-6 secondpartsoftwarecard"> <p class="alternatives_list_title m-0">Categories in Common with ProProfs Help Desk</p> <div class="four_category_from_profile"> <a href="https://www.softwaresuggest.com/ticketing-management-software" target="_self" rel="noopener"> <span class="category_list">Ticketing Management Software</span> </a> <span class="alt_soft_name_devider">|</span> <a href="https://www.softwaresuggest.com/customer-engagement-software" target="_self" rel="noopener"> <span class="category_list">Customer Engagement Software</span> </a> <span class="alt_soft_name_devider">|</span> <a href="https://www.softwaresuggest.com/service-desk-management-software" target="_self" rel="noopener"> <span class="category_list">Service Desk Management Software</span> </a> <span class="alt_soft_name_devider">|</span> <a href="https://www.softwaresuggest.com/complaint-management-system" target="_self" rel="noopener"> <span class="category_list">Complaint Management System</span> </a> </div> <div class="morealternatives_list_main"> <div class="review_in_category alternatives_main_listinng m-0"> <p class="alternatives_list_title m-0">Alternatives of ProProfs Help Desk and Freshdesk</p> <div class="d-flex align-items-center flex-wrap list_alt_mobile_wrap"> <div class="more_alternatives_item"> <a href="https://www.softwaresuggest.com/netkeeper" target="_self" rel="noopener"><span class="alt_soft_name_list">NetKeeper</span></a> </div> <span class="alt_soft_name_devider">|</span> <div class="more_alternatives_item"> <a href="https://www.softwaresuggest.com/chime-for-lync" target="_self" rel="noopener"><span class="alt_soft_name_list">Chime for Lync</span></a> </div> <span class="alt_soft_name_devider">|</span> <div class="more_alternatives_item"> <a href="https://www.softwaresuggest.com/dixa" target="_self" rel="noopener"><span class="alt_soft_name_list">Dixa</span></a> </div> <span class="alt_soft_name_devider">|</span> <div class="more_alternatives_item"> <a href="https://www.softwaresuggest.com/proprofs-help-desk/alternatives" target="_self" rel="noopener"><span class="more_alt_text_list">More ProProfs Help Desk Alternatives</span><span class="more_alternatives_icons"></span></a> </div> </div> </div> </div> <div class="review_in_category m-0 review_main_listinng"> <p class="mobile_recent_review_title">ProProfs Help Desk review compared to Freshdesk</p> <div class="d-flex align-items-center"> <div class="reviewer_image"> <div class="name_logo_review"><span style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span></div> </div> <div class="review_text_main d-flex align-items-center justify-content-center"> <p class="review_sec_title m-0">"Simple, Feature-Packed & Affordable"<span class="review_sec_name"> - Anuj Mishra</span></p> </div> </div> </div> </div> </div> </div> <div class="col-md-12 d-flex justify-content-between btn_and_compare_border"> <div class="software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox14" name="checkbox1" value="" data-soft-slug="proprofs-help-desk" data-soft-id="12126"> <label for="checkbox14">Compare</label> </div> <div class="d-flex cat_list_btn_main"> <div class="d-flex align-items-center flex-wrap mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>94%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex align-items-center btns_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('ProProfs Help Desk','12126','5031','101','c','1537260412_helpdesk.png','Help Desk', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('ProProfs Help Desk','12126','5031','101','c','1537260412_helpdesk.png','Help Desk', '','');"> Get Pricing </span> </div> </div> </div> </section> </div> <div class="new_design_category"> <div class="assign_numbers_desktop d-flex align-items-center justify-content-center">#15</div> <a href="https://www.softwaresuggest.com/help-desk-software#leader_matrix" target="_self" rel="noopener" class="d-flex align-items-center justify-content-center leader_lable_icon_text"> <span class="leaders_iconmainmobile"></span> <p>Category <span>Champions</span> | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in pt-3 popup_new_append"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Faveo HelpDesk" /> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main pr-0"> <div class="d-flex align-items-center list_soft_logo"> <a target="_self" class="ga_track_soft_logo d-flex align-items-center new_link_onclick" rel="noopener" href="https://www.softwaresuggest.com/faveo-helpdesk"> <img src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" width="100" height="100" data-src="https://images.softwaresuggest.com/software_logo/1556886149_logo-1.png?auto=compress,format" class="soft_logo lazyload mx-auto" alt="Faveo HelpDesk screenshot"> </a> </div> </div> <div class="col-md-7 list_soft_content_main"> <div class="namebtn_alt_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_nameh3"> <a class="d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/faveo-helpdesk" target="_self" rel="noopener">Faveo HelpDesk</a> </h3> </div> <p class="sub_title m-0">Simplifying Customer support</p> <div class="d-flex leader_matrix_champions_lable"> <a href="https://www.softwaresuggest.com/help-desk-software#leader_matrix" target="_self" rel="noopener" class="d-flex align-items-center leaders_lable leader_matrix_link champions_color"> <span class="leaders_lable_icon_main"></span>Category <span>Champions</span> </a> </div> <div class="soft_rate_star mobilestar_alternatives"> <a class="d-flex align-items-center star_rate_icon" href="https://www.softwaresuggest.com/faveo-helpdesk/reviews" rel="nofollow" target="_self"> <span class="star_new_background mr-1">4.8</span><span class="rating_count">(23 Reviews)</span> </a> </div> </div> </div> <div class="col-md-3 d-flex align-items-center justify-content-end ratindesktop_list_alt rla_wr_content"> <div class="software_star_altpage mb-3"> <a class="d-flex align-items-center star_rate_icon alternatives_new_star" href="https://www.softwaresuggest.com/faveo-helpdesk/reviews" rel="nofollow" target="_self"> <div class="d-flex align-items-center justify-content-center alter_big_star"> <span class="star_rate_iconalt_big"></span> </div> <div class="d-flex flex-column"> <div class="d-flex rating_count_alt_big"> 4.8 <p>/5</p> </div> <span class="rating_alt">Based on 23 Reviews</span> </div> </a> </div> </div> </div> <div class="col-md-12 overview_section_border"> <div class="sub_title_disc_main"> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">User Review</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user reviews.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc alternatives_disc m-0"><span>Faveo Helpdesk has greatly assisted us in integrating our ticket management and customer query resolution functions by allowing us to consolidate tickets from all online sources such as the web, mobile, social media, etc., onto a single platform. We have improved our efficiency w...</span> <a class="ga_track_soft_profile ft_pro_comp_link view_profile_inline" href="https://www.softwaresuggest.com/faveo-helpdesk/reviews" target="_self" rel="noopener">Read Faveo HelpDesk Reviews</a> </p> </div> <div class="row "> <div class="col-sm-12 col-xl-6 rating_progressbarmain"> <p class="alternatives_list_title m-0">Why Faveo HelpDesk Alternatives to Freshdesk?</p> <div class="row"> <div class="col-md-6"> <div class="progressbar_lableset"> <div class="altsoftrevlable">Better at features <span>(out of 5)</span></div> <div class="d-flex align-items-center progressbarandnumber"> <div class="bar_and_progress"><span style="width: 96%;"></span></div> <span>4.8</span> </div> </div> </div> <div class="col-md-6"> <div class="progressbar_lableset"> <div class="altsoftrevlable">Ease of use <span>(out of 5)</span></div> <div class="d-flex align-items-center progressbarandnumber"> <div class="bar_and_progress"><span style="width: 94%;"></span></div> <span>4.7</span> </div> </div> </div> <div class="col-md-6"> <div class="progressbar_lableset"> <div class="altsoftrevlable">Value for money <span>(out of 5)</span></div> <div class="d-flex align-items-center progressbarandnumber"> <div class="bar_and_progress"><span style="width: 96%;"></span></div> <span>4.8</span> </div> </div> </div> <div class="col-md-6"> <div class="progressbar_lableset"> <div class="altsoftrevlable">Customer support <span>(out of 5)</span></div> <div class="d-flex align-items-center progressbarandnumber"> <div class="bar_and_progress"><span style="width: 98%;"></span></div> <span>4.9</span> </div> </div> </div> </div> <div class="d-flex align-items-center new_section_mobile_api_free_outer"> <div class="software_pricing"> <p class="m-0">Starting Price: <span class="onrequest_cat_pricing"><span class='pricing_cat_green'>$5500 Onetime</span></span> </p> </div> <div class="api_free_trial_main"> <div class="new_section_mobile_api_free"> <div class="d-flex align-items-center new_section_mobile_api_free_inner new_link_onclick free_trial_link onclick_free_trial_free_demo" > <span class="check_circle_outer"></span> Free Trial </div> </div> </div> </div> </div> <div class="col-sm-12 col-xl-6 secondpartsoftwarecard"> <p class="alternatives_list_title m-0">Categories in Common with Faveo HelpDesk</p> <div class="four_category_from_profile"> <a href="https://www.softwaresuggest.com/ticketing-management-software" target="_self" rel="noopener"> <span class="category_list">Ticketing Management Software</span> </a> <span class="alt_soft_name_devider">|</span> <a href="https://www.softwaresuggest.com/help-desk-software" target="_self" rel="noopener"> <span class="category_list">Help Desk Software</span> </a> <span class="alt_soft_name_devider">|</span> <a href="https://www.softwaresuggest.com/service-desk-management-software" target="_self" rel="noopener"> <span class="category_list">Service Desk Management Software</span> </a> <span class="alt_soft_name_devider">|</span> <a href="https://www.softwaresuggest.com/customer-service-software" target="_self" rel="noopener"> <span class="category_list">Customer Service Software</span> </a> </div> <div class="morealternatives_list_main"> <div class="review_in_category alternatives_main_listinng m-0"> <p class="alternatives_list_title m-0">Software Common with Freshdesk and Faveo HelpDesk</p> <div class="d-flex align-items-center flex-wrap list_alt_mobile_wrap"> <div class="more_alternatives_item"> <a href="https://www.softwaresuggest.com/netkeeper" target="_self" rel="noopener"><span class="alt_soft_name_list">NetKeeper</span></a> </div> <span class="alt_soft_name_devider">|</span> <div class="more_alternatives_item"> <a href="https://www.softwaresuggest.com/neeyamo" target="_self" rel="noopener"><span class="alt_soft_name_list">Neeyamo</span></a> </div> <span class="alt_soft_name_devider">|</span> <div class="more_alternatives_item"> <a href="https://www.softwaresuggest.com/smart-service-desk-itsm" target="_self" rel="noopener"><span class="alt_soft_name_list">SMART SERVICE DESK ITSM</span></a> </div> <span class="alt_soft_name_devider">|</span> <div class="more_alternatives_item"> <a href="https://www.softwaresuggest.com/faveo-helpdesk/alternatives" target="_self" rel="noopener"><span class="more_alt_text_list">More Faveo HelpDesk Alternatives</span><span class="more_alternatives_icons"></span></a> </div> </div> </div> </div> <div class="review_in_category m-0 review_main_listinng"> <p class="mobile_recent_review_title">Faveo HelpDesk review compared to Freshdesk</p> <div class="d-flex align-items-center"> <div class="reviewer_image"> <div class="name_logo_review"><span style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span></div> </div> <div class="review_text_main d-flex align-items-center justify-content-center"> <p class="review_sec_title m-0">"Very supportive team and a good helpdesk product at a great price"<span class="review_sec_name"> - Pankti - Difital Marketer</span></p> </div> </div> </div> </div> </div> </div> <div class="col-md-12 d-flex justify-content-between btn_and_compare_border"> <div class="software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox15" name="checkbox1" value="" data-soft-slug="faveo-helpdesk" data-soft-id="3286"> <label for="checkbox15">Compare</label> </div> <div class="d-flex cat_list_btn_main"> <div class="d-flex align-items-center flex-wrap mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>98.5%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex align-items-center btns_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Faveo HelpDesk','3286','2581','101','c','1556886149_logo-1.png','Help Desk', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Faveo HelpDesk','3286','2581','101','c','1556886149_logo-1.png','Help Desk', '','');"> Get Pricing </span> </div> </div> </div> </section> </div> </div>  <div class="call_popup_main"></div> </div>  <div class="view_more_btn_div old_filter_view_more"> <button class="ga_track_vmp_lmb cat_view_more_btn m-auto d-flex align-items-center justify-content-center">View More Products</button> </div>   <div id="comparison"> <div class="row section_main"> <div class="col-12 section_title"> <h2>Freshdesk Popular Comparisons</h2> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 "> <a href="https://www.softwaresuggest.com/compare/freshdesk-vs-spiceworks-help" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496835039_FD_DEV_400x400.png" alt="Freshdesk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Freshdesk">Freshdesk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1516173170_Spiceworks-logo.png" alt="Spiceworks logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Spiceworks">Spiceworks</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 "> <a href="https://www.softwaresuggest.com/compare/freshdesk-vs-raiseaticket" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496835039_FD_DEV_400x400.png" alt="Freshdesk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Freshdesk">Freshdesk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1547118033_raiseaticket.png" alt="Raiseaticket logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Raiseaticket">Raiseaticket</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 "> <a href="https://www.softwaresuggest.com/compare/drift-vs-freshdesk" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496835039_FD_DEV_400x400.png" alt="Freshdesk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Freshdesk">Freshdesk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/drift-20231017170816.png" alt="Drift logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Drift">Drift</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 "> <a href="https://www.softwaresuggest.com/compare/freshdesk-vs-gorgias" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496835039_FD_DEV_400x400.png" alt="Freshdesk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Freshdesk">Freshdesk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1552908968_Gorgias logo.png" alt="Gorgias logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Gorgias">Gorgias</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 "> <a href="https://www.softwaresuggest.com/compare/freshdesk-vs-helpspot-help-desk" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496835039_FD_DEV_400x400.png" alt="Freshdesk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Freshdesk">Freshdesk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1498814298_helpspot-logo.png" alt="HelpSpot Help Desk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="HelpSpot Help Desk">HelpSpot Help Desk</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 "> <a href="https://www.softwaresuggest.com/compare/freshdesk-vs-uvdesk" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496835039_FD_DEV_400x400.png" alt="Freshdesk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Freshdesk">Freshdesk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1544611625_UVdesk Logo.jpg" alt="UVdesk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="UVdesk">UVdesk</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/freshdesk-vs-drag" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496835039_FD_DEV_400x400.png" alt="Freshdesk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Freshdesk">Freshdesk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1552895442_Drag logo.png" alt="Drag logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Drag">Drag</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/freshdesk-vs-front" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496835039_FD_DEV_400x400.png" alt="Freshdesk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Freshdesk">Freshdesk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1688619116_60d95cd1-3673-4923-a6d6-958f3055.png" alt="Front logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Front">Front</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/freshdesk-vs-respond.io" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496835039_FD_DEV_400x400.png" alt="Freshdesk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Freshdesk">Freshdesk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1693996398_respondio-mark-blue.png" alt="Respond.io logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Respond.io">Respond.io</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/freshdesk-vs-sap-ticketing" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496835039_FD_DEV_400x400.png" alt="Freshdesk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Freshdesk">Freshdesk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1556857575816_b_23.png" alt="SAP Event Ticketing logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="SAP Event Ticketing">SAP Event Ticketing</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/freshdesk-vs-servicedesk-plus" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496835039_FD_DEV_400x400.png" alt="Freshdesk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Freshdesk">Freshdesk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1490335152_ME-help-desk-software.png" alt="ManageEngine ServiceDesk Plus logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="ManageEngine ServiceDesk Plus">ManageEngine ServiceDesk Plus</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/freshdesk-vs-support-cc-by-500apps" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496835039_FD_DEV_400x400.png" alt="Freshdesk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Freshdesk">Freshdesk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex 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as="script"> <script> var desk_css_load = false; //document.onscroll = function(){ addEventListener('mousemove', (event) => { if (desk_css_load === false) { LoadcssAfter(); desk_css_load = true; } }); document.ontouchstart = function(){ if (desk_css_load === false) { LoadcssAfter(); desk_css_load = true; } }; document.addEventListener('scroll', function(e) { if (desk_css_load === false) { LoadcssAfter(); desk_css_load = true; } }); document.addEventListener('click', function(e) { if (desk_css_load === false) { LoadcssAfter(); desk_css_load = true; } }); function LoadcssAfter() { loadCss('https://www.softwaresuggest.com/assets2/componentwise/buyersguide/bguide_table_new.css?v=17.84'); } document.addEventListener("DOMContentLoaded", function(event) { // to load css after domcontent loaded loadCss('https://www.softwaresuggest.com/assets2/componentwise/intl-tel-input.css'); // to load js after dom content loaded loadScripts([ 'https://www.softwaresuggest.com/assets2/componentwise/js/newstructure_script.js?v=17.84', 'https://www.softwaresuggest.com/assets2/componentwise/js/alternatives/alternatives_new.js?v=17.84', // js for all ga event 'https://cdn-cookieyes.com/client_data/bfaf8f1bbd6087284be4841a/script.js', 'https://www.softwaresuggest.com/assets2/componentwise/header/ss_header.js?v=17.84', 'https://www.softwaresuggest.com/assets2/js/custom/ga_event.js?v=17.84' ],function(){ var _ouibounce = ouibounce(document.getElementById('ouibounce-modal'), { aggressive: true, timer: 0, cookieExpire:1, callback: function() { if (1){ current_popup = 'ouibounce-modal'; current_popup_source = 'ExitIntent'; $('#'+current_popup).hide(); toggle_popup(); ajax_load_popup_form(); ga_track_exit_intent_trigger(); } } }); }); }); function ss_redirection(url, blank) { if (blank == '' || !blank) { window.location.href = url; } else { window.open(url); } } var ados; window.onload = (event) => { setTimeout(function(){ loadScripts([ '//www.googletagservices.com/tag/js/gpt.js', ],function(){ googletag.cmd.push(function(){ googletag.defineSlot("/58135396/Category_Banner_Right_Pos1_300_250",[300,250],"div-gpt-ad-1419675489254-0").addService(googletag.pubads()); googletag.defineSlot("/58135396/Category_Leaderboard_PageBottom_728x90",[728,90],"div-gpt-ad-1419597942097-3").addService(googletag.pubads()); googletag.defineSlot("/58135396/Category_Leaderboard_Middle_Slot_728x90",[728,90],"div-gpt-ad-1419597942097-1").addService(googletag.pubads()); googletag.defineSlot("/58135396/Category_Leaderboard_PageBottom_728x90",[728,90],"div-gpt-ad-1419597942097-2").addService(googletag.pubads()); googletag.defineSlot("/58135396/CategorySkyscraper300_600",[300,600],"div-gpt-ad-1427785542966-0").addService(googletag.pubads()); googletag.defineSlot("/58135396/Mobile_Category_Banner_300_250",[300,250],"div-gpt-ad-1472629865717-0").addService(googletag.pubads()); googletag.pubads().setTargeting("pageid","help-desk-software"); googletag.pubads().collapseEmptyDivs(); googletag.pubads().enableSyncRendering(); googletag.enableServices() }); googletag.cmd.push(function() { googletag.display('div-gpt-ad-1419675489254-0'); }); googletag.cmd.push(function() { googletag.display('div-gpt-ad-1427785542966-0'); }); googletag.cmd.push(function(){ googletag.display("div-gpt-ad-1419597942097-1"); }); googletag.cmd.push(function(){ googletag.display("div-gpt-ad-1419597942097-2"); }); }); (function(b,m,h,a,g){b[a]=b[a]||[];b[a].push({"gtm.start":new Date().getTime(),event:"gtm.js"});var k=m.getElementsByTagName(h)[0],e=m.createElement(h),c=a!="dataLayer"?"&l="+a:"";e.async=true;e.src="https://www.googletagmanager.com/gtm.js?id="+g+c;k.parentNode.insertBefore(e,k)})(window,document,"script","dataLayer","GTM-WQDBJVZ"); }, 5000); } //CTA button update on mobile view for accounting category const currentCountryIp = document.getElementById("currentip").value; if(currentCountryIp == "IN") { function isMobileView() { return window.innerWidth <= 767; } function modifyFreeDemoButtons() { const freeDemoButtons = document.querySelectorAll('.connect_now'); const freeTrialButtons = document.querySelectorAll('.onclick_free_trial_free_demo'); const categoryTag = document.querySelector('.categoryid'); const categoryId = categoryTag ? categoryTag.value : 0; freeDemoButtons.forEach(function(freeDemoButton) { if (isMobileView() && categoryId == 1) { freeDemoButton.textContent = "Connect Now"; freeDemoButton.classList.remove('popup_new_free', 'ajax_form_accordion', 'alternatives_req_demo', 'ajax_load_popup_form'); freeDemoButton.removeAttribute('onclick'); freeDemoButton.addEventListener('click', function (e) { e.preventDefault(); //temporary testing mobile no. window.location.href = 'tel:+917969299429'; }); } }); freeTrialButtons.forEach(function (freeTrialButton) { if (isMobileView() && categoryId == 1) { freeTrialButton.classList.add('ga_track_nrd_rd', 'popup_new_free', 'ajax_form_accordion', 'free_trial_btn'); } }); } modifyFreeDemoButtons(); window.addEventListener('resize', modifyFreeDemoButtons); const observer = new MutationObserver(function(mutationsList, observer) { modifyFreeDemoButtons(); }); const targetNodes = document.querySelectorAll(".software_list_append, .listing_main_tabcontent"); const config = { childList: true, subtree: true }; targetNodes.forEach(function(targetNode) { observer.observe(targetNode, config); }); } //end CTA button mobile view fuctionality </script> <script>(function(){function c(){var b=a.contentDocument||a.contentWindow.document;if(b){var d=b.createElement('script');d.innerHTML="window.__CF$cv$params={r:'914be7752fb51184',t:'MTc0MDAyNzMyNC4wMDAwMDA='};var a=document.createElement('script');a.nonce='';a.src='/cdn-cgi/challenge-platform/scripts/jsd/main.js';document.getElementsByTagName('head')[0].appendChild(a);";b.getElementsByTagName('head')[0].appendChild(d)}}if(document.body){var a=document.createElement('iframe');a.height=1;a.width=1;a.style.position='absolute';a.style.top=0;a.style.left=0;a.style.border='none';a.style.visibility='hidden';document.body.appendChild(a);if('loading'!==document.readyState)c();else if(window.addEventListener)document.addEventListener('DOMContentLoaded',c);else{var e=document.onreadystatechange||function(){};document.onreadystatechange=function(b){e(b);'loading'!==document.readyState&&(document.onreadystatechange=e,c())}}}})();</script></body> </html>

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