Best Help Desk Software in 2025

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background:linear-gradient(90deg,hsla(0,0%,100%,0) 46%,hsla(0,0%,100%,.35) 50%,hsla(0,0%,100%,0) 54%) 50% 50%; bottom:0; content: ''; left:50%; margin-left:-250%; pointer-events:none; position:absolute; right:0; top:0; width:500%; z-index:1 } .ajax_for_customer_trust .repeated_placeholder_trust{ display: flex; gap: 30px; justify-content: center; margin-bottom: 36px; } .ajax_for_customer_trust .customer_trust_placeholder{ display: flex; align-items: center; gap: 20px; flex-direction: unset; } .ajax_for_customer_trust .trust_img_placeholder{ min-height: 60px; min-width: 60px; height: 60px; width: 60px; border-radius: 50%; background: #CFD4DB; margin-bottom: 0; } .ajax_for_customer_trust .trust_first_title{ border-radius: 5px; width: 130px; height: 20px; background: #CFD4DB; margin-top: 0; } .ajax_for_customer_trust .trust_second_title{ border-radius: 5px; width: 179px; height: 20px; background: #CFD4DB; margin-top: 5px; } @-webkit-keyframes ph-animation{ 0%{ transform:translate3d(-30%,0,0) } to{ transform:translate3d(30%,0,0) } } @keyframes ph-animation{ 0%{ transform:translate3d(-30%,0,0) } to{ transform:translate3d(30%,0,0) } } /* Placeholder css end */ @media only screen and (max-width:767px) { .ajax_for_customer_trust .repeated_placeholder_trust{ flex-wrap: wrap; padding: 0 15px; } .ajax_for_customer_trust .content_placeholder_main_trust{ max-width: 100%; } } @media only screen and (min-width:768px) and (max-width:1024px){ .ajax_for_customer_trust .repeated_placeholder_trust{ flex-wrap: wrap; } .ajax_for_customer_trust .content_placeholder_main_trust{ max-width: 330px; } } @media only screen and (min-width:1024px) and (max-width:1024px){ .ajax_for_customer_trust .content_placeholder_main_trust{ max-width: 450px; } } @media only screen and (min-width:1025px) and (max-width:1400px){ .ajax_for_customer_trust .content_placeholder_main_trust{ max-width: 262.5px; } .ajax_for_customer_trust .customer_trust_placeholder{ gap: 10px; } .ajax_for_customer_trust .trust_second_title{ width: 120px; } .ajax_for_customer_trust .trust_first_title{ width: 160px; } } /*]]>*/ </style> <title>Best Help Desk Software in 2025</title>  <meta name="description" content="Best help desk software for managing and responding to customer's requests. 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Such top IT help desk software allows organizations to manage and resolve customer support requests, complaints, and inquiries.</p> </div> <div class="subheader_new_design_for_author_and_feature"> <div class="reaserched_team_image_name"> <div class="reaserched_team_image"> <img height="30" width="30" src="https://images.softwaresuggest.com/authorimage/jainy.png" class="author_img lazyload" alt="Jainy Patel"> </div> <div class="reaserched_team_name"> Researched and Written by <a href="https://www.softwaresuggest.com/blog/author/jainyss/" class="author_name" target="_self" rel="noopener">Jainy Patel </a> </div> </div> </div> </div> </div> <div class="d-flex align-items-end tab_and_expertadvice_btn"> <div class="d-flex nav_sections"> <div id="elem" class="tab_soft_list"> <a id="list_tab_content" href="#list_tab_content" data-tab="list_tab_content" class="d-flex align-items-center justify-content-center tab_item_link active"> <div class="allsoftware_icon_svg"></div> All Software </a> <a id="bguide_tab_content" href="#bguide_tab_content" data-tab="bguide_tab_content" onclick="gtag('event','ClickonCategoryMenu',{'event_category': 'BuyersGuide','event_label': 'https://www.softwaresuggest.com/help-desk-software'});" class="d-flex align-items-center justify-content-center tab_item_link"> <div class="buyers_guide_icon_svg"></div> Buyer's Guide </a> <a id="leader_matrix_tab_content" href="#leader_matrix_tab_content" data-tab="leader_matrix_tab_content" onclick="gtag('event','ClickonCategoryMenu',{'event_category': 'LeaderMatrix','event_label': 'https://www.softwaresuggest.com/help-desk-software'});" class="d-flex align-items-center justify-content-center tab_item_link"> <div class="leadermatrix_icon_svg"></div> Leaders Matrix </a>  <a href="https://www.softwaresuggest.com/help-desk-software/free" class="d-flex align-items-center justify-content-center tab_item_link" data-tab-type="link"><span class="free_software_icon_svg"></span> Free Software </a>  <a href="#software_review" data-tab="software_review" data-tab-type="scrollto" class="d-flex align-items-center justify-content-center tab_item_link"><span class="reviews_software_icon_svg"></span> Reviews </a> <input type="hidden" class="ga_rel_cat_name" value="Help-desk"> </div> <span id="prev_nav" class="arrow_mobile_svg arrow_left" style="display: none;"></span> <span id="next_nav" class="arrow_mobile_svg arrow_right" style="display: none;"></span> </div> </div> <div class="ml-auto live_agent_main"> <div class="d-flex align-items-center live_agents_images_outer"> <div class="live_agents_images"> <img src="https://images.softwaresuggest.com/static-frontend/live-agent/tejasvita-domadiya-min.webp" width="35" height="35" alt="Live Agent - 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Our ratings and reports do not contain any paid placements. Learn more about our <a href="https://www.softwaresuggest.com/ranking-methodology" target="_self" rel="noopener">ranking methodology.</a></p><div onclick="document.querySelector('.noteprompt').remove()" class="closebutton_notprompt"></div></div> <div class="row mobile_reverse"> <div class="col-sm-12 col-xl-9 listing-part-col"> <div class="d-flex align-items-center justify-content-between filter_and_count_main"> <div class="heading_and_count_listing"> <h2 class="cat_list_header_h2">List of <span class=count_of_showing>25</span> Best Help Desk Software</h2> <div class="count_of_listing">Showing <span class="starting_count">1</span> - <span class="count_of_showing">25</span> of <span class="total_count">246</span> products</div> </div> </div> <div class="software_filter_container"> <div class="filter_accordion_title customize_text text-left">Customize your search<span class="filter_accordion_title_span">:</span> <img class="angle_down" src="https://images.softwaresuggest.com/static-frontend/angle-down-black.svg" alt="dropdown"> </div> <form class="d-lg-flex align-items-center justify-content-between software_filter_container_row"> <div class="d-flex align-items-center software_filter_container_left"> <input type="hidden" name="categoryid" value="101" > <select name="features" class="features_filter_section"> <option value="">Select Features</option> <option value="ticket management">Ticket Management</option> <option value="automations">Automations</option> <option value="customizable dashboard">Customizable Dashboard</option> <option value="knowledge base">Knowledge Base</option> <option value="self service portal">Self Service Portal</option> <option value="multi channel support">Multi Channel Support</option> <option value="canned actions">Canned Actions</option> <option value="sla management">Sla Management</option> <option value="reporting and analytics">Reporting And Analytics</option> <option value="asset management">Asset Management</option> <option value="ai enabled">AI Enabled</option> </select> <select name="business_type" class="business_type_filter_section"> <option value="">Business Size</option> <option value="smes">Small Business</option> <option value="Mid-Market">Mid-Market</option> <option value="enterprises">Enterprise</option> </select> <select name="pricing" class="price_filter_section"> <option value="">Price</option> <option value="Pricing Available">Pricing Available</option> <option value="Deal">Deal</option> <option value="Free Trial">Free Trial</option> </select> <div class="d-flex align-items-center refresh_button_form_main" onclick="document.querySelector('.refresh_button_form').classList.add('spinn');window.location.reload();"><span class="refresh_button_form" title="Reset Filter"></span><span class="resettextmobile">Reset Filter</span></div> </div> <div class="d-flex align-items-center ml-auto software_filter_container_right"> <div class="customize_text">Sort by:</div> <select name="sort_by" class="short_by_filter_section"> <option value="" selected>Sponsored</option> <option value="Verified">Verified</option> <option value="Most Reviewed">Most Reviewed</option> <option value="Top Rated">Top Rated</option> </select> </div> </form> </div> <div class="software_list_append"> <div class="new_design_category"> <input type="hidden" class="send_on_viewmore" value='{"sw_id":"4618,64507,841,7349,13295,81478,80943,7753,337,2828,1717,2839,13608,42688,13105,64162,7241,2835,232,5685,7109,2834,8061,42624,4263","cat_id":"101","name":"Help Desk","slug":"help-desk","sw_slug_keyword":"-software","country":"Singapore","country_rank":" categories_software.global_rank","page_list_no":"25","latest_design":"latest_design"}'> <input type="hidden" class="total_count_input" value='246'> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="premium"> <input type="hidden" class="ga_soft_name" value="ManageEngine ServiceDesk Plus"> <input type="hidden" class="ga_soft_id" value="4618"> <input type="hidden" class="ga_soft_slug" value="servicedesk-plus"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://ppctrack.softwaresuggest.com/me-helpdesk/organic/organic/cat-101" target="_blank" rel="sponsored nofollow noopener" data-comp-id="56"> <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1490335152_ME-help-desk-software.png" width="100" height="100" alt="ManageEngine ServiceDesk Plus" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://ppctrack.softwaresuggest.com/me-helpdesk/organic/organic/cat-101" target="_blank" rel="sponsored nofollow noopener" data-comp-id="56">ManageEngine ServiceDesk Plus </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/servicedesk-plus#user-reviews" target="_self" rel="noopener"> <span class="star_new_background">4.8</span> <span class="rating_count" style="display: none">(5 Reviews)</span> <input type="hidden" class="solf_name_hover" value="ManageEngine ServiceDesk Plus"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/servicedesk-plus#user-reviews"/> <input type="hidden" class="soft_id" value="4618"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Help Desk Software for Service Center Business</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview1" data-tab="overview1" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features1" data-tab="features1" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing1" data-tab="pricing1" class="ripple_btn d-flex align-items-center">Pricing</a> <a href="#review1" data-tab="review1" class="ripple_btn d-flex align-items-center">Review</a> </div> </div> <div id="overview1" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> User-friendly web-based help desk system that you can use to deliver top-notch customer service. You can quickly resolve user issues by tracking and managing IT tickets. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/servicedesk-plus" target="_self" rel="noopener">Read More About ManageEngine ServiceDesk Plus</a> </p> </div> </div> </div> <div id="features1" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">ManageEngine ServiceDesk Plus Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Integrations</li> <li class="col-md-4 soft_feature_list">Problem Management</li> <li class="col-md-4 soft_feature_list">Multi Site Support</li> <li class="col-md-4 soft_feature_list">Mobile App</li> <li class="col-md-4 soft_feature_list">Knowledge Base</li> <li class="col-md-4 soft_feature_list">Service Catalog</li> <li class="col-md-4 soft_feature_list">Reporting And Analytics</li> <li class="col-md-4 soft_feature_list">Incident Management</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/servicedesk-plus" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing1" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Standard Edition">Standard Edition</p> <p class="plan_price">$ 8</p> <p class="plan_duration">Technician/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="ManageEngine ServiceDesk Plus"> <input type="hidden" class="popup_soft_id" value="4618"> <a href="https://ppctrack.softwaresuggest.com/me-helpdesk/organic/organic/cat-101" data-comp-id="56" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Free Trial</a> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Professional Edition">Professional Edition</p> <p class="plan_price">$ 16</p> <p class="plan_duration">Technician/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="ManageEngine ServiceDesk Plus"> <input type="hidden" class="popup_soft_id" value="4618"> <a href="https://ppctrack.softwaresuggest.com/me-helpdesk/organic/organic/cat-101" data-comp-id="56" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Free Trial</a> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Enterprise Edition">Enterprise Edition</p> <p class="plan_price">$ 49</p> <p class="plan_duration">Technician/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="ManageEngine ServiceDesk Plus"> <input type="hidden" class="popup_soft_id" value="4618"> <a href="https://ppctrack.softwaresuggest.com/me-helpdesk/organic/organic/cat-101" data-comp-id="56" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Free Trial</a> </div> </div> </div> </div> </div> </div> </div> <div id="review1" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/servicedesk-plus#user-reviews" target="_self" rel="noopener">4.8 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (5 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 96.0%;"></span> </div> <div class="totaL_review_list">4.8</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 96.0%;"></span> </div> <div class="totaL_review_list">4.8</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 96.0%;"></span> </div> <div class="totaL_review_list">4.8</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 96.0%;"></span> </div> <div class="totaL_review_list">4.8</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Mudit Mishra </div> <div class="author_designation"></div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">Well, as you know, everything has two sides. This software also has pros and cons, but overall it's nice. You must try it and observe. It isn't bad. By the way, I'm not an expert, so I can't tell you more about it. I'm really impressed by it, so I recommend everyone to use it. At least try it once. Try it first, then believe. By the way, this software gives you the best experience.</p> <a href="https://www.softwaresuggest.com/servicedesk-plus#user-reviews" target="_self" rel="noopener">Read all 5 Reviews</a> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox1" name="checkbox1" value="" data-soft-slug="servicedesk-plus" data-soft-id="4618"> <label for="checkbox1">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>90%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <a href="https://ppctrack.softwaresuggest.com/me-helpdesk/organic/organic/cat-101" data-comp-id="56" class="ga_track_vwl_vwb ripple_btn cat_vwbft_fdfcgp_btn vwb_btn d-flex align-items-center justify-content-center" rel="sponsored nofollow noopener" target="_blank"> Visit Website <div class="bg_outbound_img_white"></div> </a> <a href="https://ppctrack.softwaresuggest.com/me-helpdesk/organic/organic/cat-101" data-comp-id="56" class="ga_track_vwl_rd ripple_btn cat_vwbft_fdfcgp_btn ft_btn d-flex align-items-center justify-content-center" rel="sponsored nofollow noopener" target="_blank"> Free Trial <div class="bg_outbound_img_white"></div> </a> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Category <span>Champions</span> | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="premium"> <input type="hidden" class="ga_soft_name" value="ControlHippo"> <input type="hidden" class="ga_soft_id" value="64507"> <input type="hidden" class="ga_soft_slug" value="controlhippo"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://ppctrack.softwaresuggest.com/controlhippo/organic/organic/cat-101" target="_blank" rel="sponsored nofollow noopener" data-comp-id="1531697"> <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1646739878_controlhippo logo.png" width="100" height="100" alt="ControlHippo" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://ppctrack.softwaresuggest.com/controlhippo/organic/organic/cat-101" target="_blank" rel="sponsored nofollow noopener" data-comp-id="1531697">ControlHippo </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/controlhippo/reviews" target="_self" rel="noopener"> <span class="star_new_background">4.6</span> <span class="rating_count" style="display: none">(18 Reviews)</span> <input type="hidden" class="solf_name_hover" value="ControlHippo"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/controlhippo/reviews"/> <input type="hidden" class="soft_id" value="64507"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Omnichannel Communication Tool for Sales & Support</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link champions_color"> <span class="leaders_lable_icon_main"></span>Category <span>Champions</span> in Help Desk Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview2" data-tab="overview2" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features2" data-tab="features2" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing2" data-tab="pricing2" class="ripple_btn d-flex align-items-center">Pricing</a> <a href="#review2" data-tab="review2" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction2" data-tab="user_satisfaction2" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview2" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> ControlHippo is the ultimate WhatsApp team inbox for sales and support teams. Effortlessly manage multiple WhatsApp accounts, integrate with CRM systems, and gain valuable insights through actionable analytics. Experience ControlHippo now and streamline your teams communication and customer support. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/controlhippo" target="_self" rel="noopener">Read More About ControlHippo</a> </p> </div> </div> </div> <div id="features2" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">ControlHippo Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Email Integration</li> <li class="col-md-4 soft_feature_list">Ai Powered Responses</li> <li class="col-md-4 soft_feature_list">Real Time Messaging</li> <li class="col-md-4 soft_feature_list">Unified Inbox</li> <li class="col-md-4 soft_feature_list">Canned Responses</li> <li class="col-md-4 soft_feature_list">Mobile App Support</li> <li class="col-md-4 soft_feature_list">File Sharing</li> <li class="col-md-4 soft_feature_list">Customizable Templates</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/controlhippo" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing2" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Basic">Basic</p> <p class="plan_price">$ 0</p> <p class="plan_duration">For 10 Days</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="ControlHippo"> <input type="hidden" class="popup_soft_id" value="64507"> <a href="https://ppctrack.softwaresuggest.com/controlhippo/organic/organic/cat-101" data-comp-id="1531697" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Free Trial</a> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Bronze">Bronze</p> <p class="plan_price">$ 20</p> <p class="plan_duration">User/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="ControlHippo"> <input type="hidden" class="popup_soft_id" value="64507"> <a href="https://ppctrack.softwaresuggest.com/controlhippo/organic/organic/cat-101" data-comp-id="1531697" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Free Trial</a> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Silver">Silver</p> <p class="plan_price">$ 28</p> <p class="plan_duration">User/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="ControlHippo"> <input type="hidden" class="popup_soft_id" value="64507"> <a href="https://ppctrack.softwaresuggest.com/controlhippo/organic/organic/cat-101" data-comp-id="1531697" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Free Trial</a> </div> </div> </div> </div> </div> </div> </div> <div id="review2" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/controlhippo/reviews" target="_self" rel="noopener">4.6 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (18 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 90.0%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 91.1%;"></span> </div> <div class="totaL_review_list">4.6</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 88.9%;"></span> </div> <div class="totaL_review_list">4.4</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 92.2%;"></span> </div> <div class="totaL_review_list">4.6</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/harshvaishnav-20241219162557.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Harsh Vaishnav </div> <div class="author_designation">Software Engineer</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">ControlHippo is a good platform, very helpful for growing a business. I will recommend using the app.</p> <a href="https://www.softwaresuggest.com/controlhippo/reviews" target="_self" rel="noopener">Read all 18 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction2" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">ControlHippo Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="92" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.2</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="40" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">4.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="75" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">7.5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="92" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.2</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox2" name="checkbox2" value="" data-soft-slug="controlhippo" data-soft-id="64507"> <label for="checkbox2">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>92%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <a href="https://ppctrack.softwaresuggest.com/controlhippo/organic/organic/cat-101" data-comp-id="1531697" class="ga_track_vwl_vwb ripple_btn cat_vwbft_fdfcgp_btn vwb_btn d-flex align-items-center justify-content-center" rel="sponsored nofollow noopener" target="_blank"> Visit Website <div class="bg_outbound_img_white"></div> </a> <a href="https://ppctrack.softwaresuggest.com/controlhippo-schedem/organic/organic/cat-101" data-comp-id="1531697" class="ga_track_vwl_rd ripple_btn cat_vwbft_fdfcgp_btn ft_btn d-flex align-items-center justify-content-center" rel="sponsored nofollow noopener" target="_blank"> Schedule Demo <div class="bg_outbound_img_white"></div> </a> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Category <span>Champions</span> | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="premium"> <input type="hidden" class="ga_soft_name" value="Freshdesk"> <input type="hidden" class="ga_soft_id" value="841"> <input type="hidden" class="ga_soft_slug" value="freshdesk"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://ppctrack.softwaresuggest.com/freshdesk-help-glbl/organic/organic/cat-101" target="_blank" rel="sponsored nofollow noopener" data-comp-id="7154"> <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496835039_FD_DEV_400x400.png" width="100" height="100" alt="Freshdesk" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://ppctrack.softwaresuggest.com/freshdesk-help-glbl/organic/organic/cat-101" target="_blank" rel="sponsored nofollow noopener" data-comp-id="7154">Freshdesk </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/freshdesk/reviews" target="_self" rel="noopener"> <span class="star_new_background">4.5</span> <span class="rating_count" style="display: none">(26 Reviews)</span> <input type="hidden" class="solf_name_hover" value="Freshdesk"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/freshdesk/reviews"/> <input type="hidden" class="soft_id" value="841"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Cloud Based Customer Support Software</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link champions_color"> <span class="leaders_lable_icon_main"></span>Category <span>Champions</span> in Help Desk Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview3" data-tab="overview3" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features3" data-tab="features3" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing3" data-tab="pricing3" class="ripple_btn d-flex align-items-center">Pricing</a> <a href="#review3" data-tab="review3" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction3" data-tab="user_satisfaction3" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview3" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Deliver exceptional customer service with Freshdesk Online Customer Support and top Help Desk Software. Freshdesk is the customer support software that gives you everything you need to delight your customers. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/freshdesk" target="_self" rel="noopener">Read More About Freshdesk</a> </p> </div> </div> </div> <div id="features3" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Freshdesk Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Agent Collision Detection</li> <li class="col-md-4 soft_feature_list">Time Tracking</li> <li class="col-md-4 soft_feature_list">Email To Ticket Conversion</li> <li class="col-md-4 soft_feature_list">Canned Responses</li> <li class="col-md-4 soft_feature_list">Self Service Portal</li> <li class="col-md-4 soft_feature_list">Customer Feedback</li> <li class="col-md-4 soft_feature_list">Custom Roles</li> <li class="col-md-4 soft_feature_list">Service Level Agreements (slas)</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/freshdesk" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing3" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Free">Free</p> <p class="plan_price">$ 0</p> <p class="plan_duration">Per Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Freshdesk"> <input type="hidden" class="popup_soft_id" value="841"> <a href="https://ppctrack.softwaresuggest.com/freshdesk-help-glbl/organic/organic/cat-101" data-comp-id="7154" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Free Trial</a> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Growth">Growth</p> <p class="plan_price">$ 14</p> <p class="plan_duration">Per Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Freshdesk"> <input type="hidden" class="popup_soft_id" value="841"> <a href="https://ppctrack.softwaresuggest.com/freshdesk-help-glbl/organic/organic/cat-101" data-comp-id="7154" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Free Trial</a> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Pro">Pro</p> <p class="plan_price">$ 50</p> <p class="plan_duration">Per Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Freshdesk"> <input type="hidden" class="popup_soft_id" value="841"> <a href="https://ppctrack.softwaresuggest.com/freshdesk-help-glbl/organic/organic/cat-101" data-comp-id="7154" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Free Trial</a> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Enterprise">Enterprise</p> <p class="plan_price">$ 79</p> <p class="plan_duration">Per Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Freshdesk"> <input type="hidden" class="popup_soft_id" value="841"> <a href="https://ppctrack.softwaresuggest.com/freshdesk-help-glbl/organic/organic/cat-101" data-comp-id="7154" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Free Trial</a> </div> </div> </div> </div> </div> </div> </div> <div id="review3" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/freshdesk/reviews" target="_self" rel="noopener">4.5 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (26 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 90.8%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 93.8%;"></span> </div> <div class="totaL_review_list">4.7</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 86.9%;"></span> </div> <div class="totaL_review_list">4.3</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 87.7%;"></span> </div> <div class="totaL_review_list">4.4</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/riccardololi-20241022093746.jpg')"></span> </div> <div class="author_name_designation"> <div class="author_name">Riccardo Loli </div> <div class="author_designation">Account Manager</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">Thanks to Freshdesk, we are able to keep our business open, organized, and responsive by categorizing tickets by age, generating productivity data, and reviewing customer satisfaction ratings, all of which save us a lot of time. Our support processes have been greatly improved, resulting in faster response times. Thanks to automation, our agents can now respond to customer contacts much more quickly, and we can spend more time resolving complicated customer issues rather than mundane, repetitive ones. We can also categorize tickets and identify trends in customer contact through the use of processes and tagging. The ability for multiple people to access the same shared mailbox and annotate conversations internally is the biggest benefit to our organization.</p> <a href="https://www.softwaresuggest.com/freshdesk/reviews" target="_self" rel="noopener">Read all 26 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction3" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">Freshdesk Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="60" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">6.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="84" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.4</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox3" name="checkbox3" value="" data-soft-slug="freshdesk" data-soft-id="841"> <label for="checkbox3">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>84.3%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <a href="https://ppctrack.softwaresuggest.com/freshdesk-help-glbl/organic/organic/cat-101" data-comp-id="7154" class="ga_track_vwl_vwb ripple_btn cat_vwbft_fdfcgp_btn vwb_btn d-flex align-items-center justify-content-center" rel="sponsored nofollow noopener" target="_blank"> Visit Website <div class="bg_outbound_img_white"></div> </a> <a href="https://ppctrack.softwaresuggest.com/freshdesk-help-glbl/organic/organic/cat-101" data-comp-id="7154" class="ga_track_vwl_rd ripple_btn cat_vwbft_fdfcgp_btn ft_btn d-flex align-items-center justify-content-center" rel="sponsored nofollow noopener" target="_blank"> Request Demo <div class="bg_outbound_img_white"></div> </a> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Category <span>Champions</span> | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="premium"> <input type="hidden" class="ga_soft_name" value="Hubspot CRM"> <input type="hidden" class="ga_soft_id" value="7349"> <input type="hidden" class="ga_soft_slug" value="hubspot-crm"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://ppctrack.softwaresuggest.com/hubspot-aff/organic/organic/cat-101" target="_blank" rel="sponsored nofollow noopener" data-comp-id="1632"> <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1500723708_HubspotCRM-logo.png" width="100" height="100" alt="Hubspot CRM" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://ppctrack.softwaresuggest.com/hubspot-aff/organic/organic/cat-101" target="_blank" rel="sponsored nofollow noopener" data-comp-id="1632">Hubspot CRM </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/hubspot-crm/reviews" target="_self" rel="noopener"> <span class="star_new_background">4.6</span> <span class="rating_count" style="display: none">(48 Reviews)</span> <input type="hidden" class="solf_name_hover" value="Hubspot CRM"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/hubspot-crm/reviews"/> <input type="hidden" class="soft_id" value="7349"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Best IT help desk software tool</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link champions_color"> <span class="leaders_lable_icon_main"></span>Category <span>Champions</span> in Help Desk Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview4" data-tab="overview4" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features4" data-tab="features4" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing4" data-tab="pricing4" class="ripple_btn d-flex align-items-center">Pricing</a> <a href="#review4" data-tab="review4" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction4" data-tab="user_satisfaction4" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview4" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> </div> <p class="soft_disc"> HubSpot Client Management Software helps businesses to keep a complete eye on each and every lead and touch point with those leads to track the lead status. HubSpots lead scoring system helps the sales team reduce the time and effort in filtering out the bulk... <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/hubspot-crm" target="_self" rel="noopener">Read More About Hubspot CRM</a> </p> </div> </div> </div> <div id="features4" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Hubspot CRM Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex caters_text_gray"><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Social Media Integration</li> <li class="col-md-4 soft_feature_list">Mobile Access</li> <li class="col-md-4 soft_feature_list">Live Chat</li> <li class="col-md-4 soft_feature_list">Lead Management</li> <li class="col-md-4 soft_feature_list">Custom Fields</li> <li class="col-md-4 soft_feature_list">Document Management</li> <li class="col-md-4 soft_feature_list">Integration With Third Party Apps</li> <li class="col-md-4 soft_feature_list">Sales Pipeline Management</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/hubspot-crm" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing4" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Starter">Starter</p> <p class="plan_price">$ 45</p> <p class="plan_duration">Per Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Hubspot CRM"> <input type="hidden" class="popup_soft_id" value="7349"> <a href="https://ppctrack.softwaresuggest.com/hubspot-aff/organic/organic/cat-101" data-comp-id="1632" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Free Trial</a> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Professional">Professional</p> <p class="plan_price">$ 800</p> <p class="plan_duration">Per Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Hubspot CRM"> <input type="hidden" class="popup_soft_id" value="7349"> <a href="https://ppctrack.softwaresuggest.com/hubspot-aff/organic/organic/cat-101" data-comp-id="1632" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Free Trial</a> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Enterprise">Enterprise</p> <p class="plan_price">$ 3200</p> <p class="plan_duration">Per Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Hubspot CRM"> <input type="hidden" class="popup_soft_id" value="7349"> <a href="https://ppctrack.softwaresuggest.com/hubspot-aff/organic/organic/cat-101" data-comp-id="1632" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Free Trial</a> </div> </div> </div> </div> </div> </div> </div> <div id="review4" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/hubspot-crm/reviews" target="_self" rel="noopener">4.6 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (48 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 91.7%;"></span> </div> <div class="totaL_review_list">4.6</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 90.8%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 90.9%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 90.9%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ericseward-20240722232508.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Eric Seward </div> <div class="author_designation">Sr. Marketing Manager</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">HubSpot CRM is a breath of fresh air compared to some other CRMs out there. It has been built with the end user in mind, making management of the platform extremely easy. Help is always a click away and extremely knowledgeable and friendly. This is a CRM you can start with, grow with, and utilize to help grow and manage your business.</p> <a href="https://www.softwaresuggest.com/hubspot-crm/reviews" target="_self" rel="noopener">Read all 48 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction4" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">Hubspot CRM Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="92" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.2</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">10.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="89" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.9</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="60" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">6.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox4" name="checkbox4" value="" data-soft-slug="hubspot-crm" data-soft-id="7349"> <label for="checkbox4">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>88.9%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <a href="https://ppctrack.softwaresuggest.com/hubspot-aff/organic/organic/cat-101" data-comp-id="1632" class="ga_track_vwl_vwb ripple_btn cat_vwbft_fdfcgp_btn vwb_btn d-flex align-items-center justify-content-center" rel="sponsored nofollow noopener" target="_blank"> Visit Website <div class="bg_outbound_img_white"></div> </a> <a href="https://ppctrack.softwaresuggest.com/hubspot-aff/organic/organic/cat-101" data-comp-id="1632" class="ga_track_vwl_rd ripple_btn cat_vwbft_fdfcgp_btn ft_btn d-flex align-items-center justify-content-center" rel="sponsored nofollow noopener" target="_blank"> Get Started <div class="bg_outbound_img_white"></div> </a> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="premium"> <input type="hidden" class="ga_soft_name" value="RemotePC"> <input type="hidden" class="ga_soft_id" value="13295"> <input type="hidden" class="ga_soft_slug" value="remotepc"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://ppctrack.softwaresuggest.com/remotepc-helpdeskaff/organic/organic/cat-101" target="_blank" rel="sponsored nofollow noopener" data-comp-id="13200"> <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1669726399_RemotePC logo.png" width="100" height="100" alt="RemotePC" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://ppctrack.softwaresuggest.com/remotepc-helpdeskaff/organic/organic/cat-101" target="_blank" rel="sponsored nofollow noopener" data-comp-id="13200">RemotePC </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/remotepc#user-reviews" target="_self" rel="noopener"> <span class="star_new_background">4.5</span> <span class="rating_count" style="display: none">(4 Reviews)</span> <input type="hidden" class="solf_name_hover" value="RemotePC"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/remotepc#user-reviews"/> <input type="hidden" class="soft_id" value="13295"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Software by IDrive</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview5" data-tab="overview5" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features5" data-tab="features5" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing5" data-tab="pricing5" class="ripple_btn d-flex align-items-center">Pricing</a> <a href="#review5" data-tab="review5" class="ripple_btn d-flex align-items-center">Review</a> </div> </div> <div id="overview5" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> </div> <p class="soft_disc"> Remote PC works well for enterprises, teams, and customers. This Remote Desktop Software has a rich dashboard and plenty of features to let you connect, collaborate, and control remote sessions for PC and Mac. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/remotepc" target="_self" rel="noopener">Read More About RemotePC</a> </p> </div> </div> </div> <div id="features5" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">RemotePC Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex caters_text_gray"><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex caters_text_gray"><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex caters_text_gray"><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">User Management</li> <li class="col-md-4 soft_feature_list">Scalability</li> <li class="col-md-4 soft_feature_list">One Time Instant Access</li> <li class="col-md-4 soft_feature_list">Session Recording</li> <li class="col-md-4 soft_feature_list">Collaborative Access</li> <li class="col-md-4 soft_feature_list">Remote Reboot</li> <li class="col-md-4 soft_feature_list">Chat</li> <li class="col-md-4 soft_feature_list">Access Via Web</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/remotepc" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing5" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Free">Free</p> <p class="plan_price">$ 0</p> <p class="plan_duration">Forever</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="RemotePC"> <input type="hidden" class="popup_soft_id" value="13295"> <a href="https://ppctrack.softwaresuggest.com/remotepc-remoteaff/organic/organic/cat-101" data-comp-id="13200" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Free Trial</a> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="SOHO">SOHO</p> <p class="plan_price">$ 60</p> <p class="plan_duration">Per Year</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="RemotePC"> <input type="hidden" class="popup_soft_id" value="13295"> <a href="https://ppctrack.softwaresuggest.com/remotepc-remoteaff/organic/organic/cat-101" data-comp-id="13200" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Free Trial</a> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Team">Team</p> <p class="plan_price">$ 225</p> <p class="plan_duration">Per Year</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="RemotePC"> <input type="hidden" class="popup_soft_id" value="13295"> <a href="https://ppctrack.softwaresuggest.com/remotepc-remoteaff/organic/organic/cat-101" data-comp-id="13200" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Free Trial</a> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Enterprise">Enterprise</p> <p class="plan_price">$ 450</p> <p class="plan_duration">Per Year</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="RemotePC"> <input type="hidden" class="popup_soft_id" value="13295"> <a href="https://ppctrack.softwaresuggest.com/remotepc-remoteaff/organic/organic/cat-101" data-comp-id="13200" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Free Trial</a> </div> </div> </div> </div> </div> </div> </div> <div id="review5" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/remotepc#user-reviews" target="_self" rel="noopener">4.5 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (4 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 90.0%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 95.0%;"></span> </div> <div class="totaL_review_list">4.8</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 93.3%;"></span> </div> <div class="totaL_review_list">4.7</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 95.0%;"></span> </div> <div class="totaL_review_list">4.8</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/abhinavpuri-20240229154714.jpeg')"></span> </div> <div class="author_name_designation"> <div class="author_name">Abhinav Puri </div> <div class="author_designation">SEO Analyst</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">This is the ease of use and security that I really liked. I had to reach out to support via chat, and the support was expedited. That's what I liked.</p> <a href="https://www.softwaresuggest.com/remotepc#user-reviews" target="_self" rel="noopener">Read all 4 Reviews</a> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox5" name="checkbox5" value="" data-soft-slug="remotepc" data-soft-id="13295"> <label for="checkbox5">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>95%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <a href="https://ppctrack.softwaresuggest.com/remotepc-helpdeskaff/organic/organic/cat-101" data-comp-id="13200" class="ga_track_vwl_vwb ripple_btn cat_vwbft_fdfcgp_btn vwb_btn d-flex align-items-center justify-content-center" rel="sponsored nofollow noopener" target="_blank"> Visit Website <div class="bg_outbound_img_white"></div> </a> <a href="https://ppctrack.softwaresuggest.com/remotepc-helpdeskaff/organic/organic/cat-101" data-comp-id="13200" class="ga_track_vwl_rd ripple_btn cat_vwbft_fdfcgp_btn ft_btn d-flex align-items-center justify-content-center" rel="sponsored nofollow noopener" target="_blank"> Free Trial <div class="bg_outbound_img_white"></div> </a> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="premium"> <input type="hidden" class="ga_soft_name" value="CustomGPT.ai"> <input type="hidden" class="ga_soft_id" value="81478"> <input type="hidden" class="ga_soft_slug" value="customgpt.ai"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://ppctrack.softwaresuggest.com/customgptai-aff/organic/organic/cat-101" target="_blank" rel="sponsored nofollow noopener" data-comp-id="1549610"> <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/customgptai-20241105120257.png" width="100" height="100" alt="CustomGPT.ai" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://ppctrack.softwaresuggest.com/customgptai-aff/organic/organic/cat-101" target="_blank" rel="sponsored nofollow noopener" data-comp-id="1549610">CustomGPT.ai </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <a class="ga_track_empty_star_wr empty_star_wr new_link_onclick wr_cursor" href="https://www.softwaresuggest.com/customgpt.ai/write-review" target="_self" rel="noopener nofollow"><span class="write_review_icon_new"></span>Write a Review</a> </div> </div> </div> <p class="sub_title">Software by CustomGPT.ai</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview6" data-tab="overview6" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features6" data-tab="features6" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing6" data-tab="pricing6" class="ripple_btn d-flex align-items-center">Pricing</a> </div> </div> <div id="overview6" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> </div> <p class="soft_disc"> CustomGPT.ai is an innovative platform that allows businesses to create their own AI-powered chatbots tailored to their unique needs. It’s designed to make setting up a custom chatbot easy, even for those without technical expertise. With CustomGPT.ai, you can build conversational AI that understands your... <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/customgpt.ai" target="_self" rel="noopener">Read More About CustomGPT.ai</a> </p> </div> </div> </div> <div id="features6" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">CustomGPT.ai Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Advanced Nlp</li> <li class="col-md-4 soft_feature_list">Customizable Knowledge Base</li> <li class="col-md-4 soft_feature_list">Integration With CRM</li> <li class="col-md-4 soft_feature_list">User Friendly Interface</li> <li class="col-md-4 soft_feature_list">Real Time Updates</li> <li class="col-md-4 soft_feature_list">Scalable Architecture</li> <li class="col-md-4 soft_feature_list">Pre Built Templates</li> <li class="col-md-4 soft_feature_list">Sentiment Analysis</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/customgpt.ai" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing6" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Standard">Standard</p> <p class="plan_price">$ 89</p> <p class="plan_duration">Per Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="CustomGPT.ai"> <input type="hidden" class="popup_soft_id" value="81478"> <a href="https://ppctrack.softwaresuggest.com/customgptai-aff/organic/organic/cat-101" data-comp-id="1549610" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Free Trial</a> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Premium">Premium</p> <p class="plan_price">$ 449</p> <p class="plan_duration">Per Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="CustomGPT.ai"> <input type="hidden" class="popup_soft_id" value="81478"> <a href="https://ppctrack.softwaresuggest.com/customgptai-aff/organic/organic/cat-101" data-comp-id="1549610" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Free Trial</a> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox6" name="checkbox6" value="" data-soft-slug="customgpt.ai" data-soft-id="81478"> <label for="checkbox6">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <a href="https://ppctrack.softwaresuggest.com/customgptai-aff/organic/organic/cat-101" data-comp-id="1549610" class="ga_track_vwl_vwb ripple_btn cat_vwbft_fdfcgp_btn vwb_btn d-flex align-items-center justify-content-center" rel="sponsored nofollow noopener" target="_blank"> Visit Website <div class="bg_outbound_img_white"></div> </a> <a href="https://ppctrack.softwaresuggest.com/customgptai-aff/organic/organic/cat-101" data-comp-id="1549610" class="ga_track_vwl_rd ripple_btn cat_vwbft_fdfcgp_btn ft_btn d-flex align-items-center justify-content-center" rel="sponsored nofollow noopener" target="_blank"> Request Demo <div class="bg_outbound_img_white"></div> </a> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="premium"> <input type="hidden" class="ga_soft_name" value="Hive Support"> <input type="hidden" class="ga_soft_id" value="80943"> <input type="hidden" class="ga_soft_slug" value="hive-support"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://ppctrack.softwaresuggest.com/hivesupport-aff/organic/organic/cat-101" target="_blank" rel="sponsored nofollow noopener" data-comp-id="1548894"> <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/hivesupport-20240921185240.png" width="100" height="100" alt="Hive Support" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://ppctrack.softwaresuggest.com/hivesupport-aff/organic/organic/cat-101" target="_blank" rel="sponsored nofollow noopener" data-comp-id="1548894">Hive Support </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <a class="ga_track_empty_star_wr empty_star_wr new_link_onclick wr_cursor" href="https://www.softwaresuggest.com/hive-support/write-review" target="_self" rel="noopener nofollow"><span class="write_review_icon_new"></span>Write a Review</a> </div> </div> </div> <p class="sub_title">Customer Support Plugin for WordPress</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview7" data-tab="overview7" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features7" data-tab="features7" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing7" data-tab="pricing7" class="ripple_btn d-flex align-items-center">Pricing</a> </div> </div> <div id="overview7" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Hive Support is a versatile WordPress helpdesk plugin designed to streamline customer support. Offering features like live chat, ticket management, automation triggers, and AI chatbots, Hive Support enhances support teams' productivity while ensuring seamless customer support. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/hive-support" target="_self" rel="noopener">Read More About Hive Support</a> </p> </div> </div> </div> <div id="features7" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Hive Support Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Canned Responses</li> <li class="col-md-4 soft_feature_list">Escalation Rules</li> <li class="col-md-4 soft_feature_list">Asset Management</li> <li class="col-md-4 soft_feature_list">Reporting And Analytics</li> <li class="col-md-4 soft_feature_list">Task Management</li> <li class="col-md-4 soft_feature_list">Customer Portal</li> <li class="col-md-4 soft_feature_list">Mobile App</li> <li class="col-md-4 soft_feature_list">Customizable Templates</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/hive-support" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing7" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Personal">Personal</p> <p class="plan_price">$ 49</p> <p class="plan_duration">Per Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Hive Support"> <input type="hidden" class="popup_soft_id" value="80943"> <a href="https://ppctrack.softwaresuggest.com/hivesupport-aff/organic/organic/cat-101" data-comp-id="1548894" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Free Trial</a> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox7" name="checkbox7" value="" data-soft-slug="hive-support" data-soft-id="80943"> <label for="checkbox7">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <a href="https://ppctrack.softwaresuggest.com/hivesupport-aff/organic/organic/cat-101" data-comp-id="1548894" class="ga_track_vwl_vwb ripple_btn cat_vwbft_fdfcgp_btn vwb_btn d-flex align-items-center justify-content-center" rel="sponsored nofollow noopener" target="_blank"> Visit Website <div class="bg_outbound_img_white"></div> </a> <a href="https://ppctrack.softwaresuggest.com/hivesupport-aff/organic/organic/cat-101" data-comp-id="1548894" class="ga_track_vwl_rd ripple_btn cat_vwbft_fdfcgp_btn ft_btn d-flex align-items-center justify-content-center" rel="sponsored nofollow noopener" target="_blank"> Request Demo <div class="bg_outbound_img_white"></div> </a> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Agiloft"> <input type="hidden" class="ga_soft_id" value="7753"> <input type="hidden" class="ga_soft_slug" value="agiloft"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/agiloft" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1504784672_Agiloft-logo.png" width="100" height="100" alt="Agiloft" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/agiloft" target="_self" rel="noopener" >Agiloft </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <a class="ga_track_empty_star_wr empty_star_wr new_link_onclick wr_cursor" href="https://www.softwaresuggest.com/agiloft/write-review" target="_self" rel="noopener nofollow"><span class="write_review_icon_new"></span>Write a Review</a> </div> </div> </div> <p class="sub_title">Software by Agiloft Inc</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview8" data-tab="overview8" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features8" data-tab="features8" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing8" data-tab="pricing8" class="ripple_btn d-flex align-items-center">Pricing</a> </div> </div> <div id="overview8" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Agiloft is the award-winning and most trusted solution for customer support across the world. It improves customer satisfaction with faster responses, quickly and accurately resolving tickets. Seamlessly provides help desk solutions too. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/agiloft" target="_self" rel="noopener">Read More About Agiloft</a> </p> </div> </div> </div> <div id="features8" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Agiloft Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Email Integration</li> <li class="col-md-4 soft_feature_list">Custom Fields</li> <li class="col-md-4 soft_feature_list">Mobile Access</li> <li class="col-md-4 soft_feature_list">Contract Management</li> <li class="col-md-4 soft_feature_list">Knowledge Base</li> <li class="col-md-4 soft_feature_list">Customer Segmentation</li> <li class="col-md-4 soft_feature_list">Customizable Dashboards</li> <li class="col-md-4 soft_feature_list">Time Tracking</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/agiloft" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing8" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Free">Free</p> <p class="plan_price">$ 0</p> <p class="plan_duration">license/month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Agiloft"> <input type="hidden" class="popup_soft_id" value="7753"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Professional">Professional</p> <p class="plan_price">$ 45</p> <p class="plan_duration">license/month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Agiloft"> <input type="hidden" class="popup_soft_id" value="7753"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Professional Unlimited">Professional Unlimited</p> <p class="plan_price">$ 65</p> <p class="plan_duration">license/month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Agiloft"> <input type="hidden" class="popup_soft_id" value="7753"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Enterprise">Enterprise</p> <p class="plan_price">$ 95</p> <p class="plan_duration">license/month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Agiloft"> <input type="hidden" class="popup_soft_id" value="7753"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox8" name="checkbox8" value="" data-soft-slug="agiloft" data-soft-id="7753"> <label for="checkbox8">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Agiloft','7753','7174','101','c','1504784672_Agiloft-logo.png','CRM', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Agiloft','7753','7174','101','c','1504784672_Agiloft-logo.png','CRM', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Emergents | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="HappyFox"> <input type="hidden" class="ga_soft_id" value="337"> <input type="hidden" class="ga_soft_slug" value="happyfox-customer-support"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/happyfox-customer-support" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/6454-logo_wo_name_jpeg.jpg" width="100" height="100" alt="HappyFox" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/happyfox-customer-support" target="_self" rel="noopener" >HappyFox </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/happyfox-customer-support/reviews" target="_self" rel="noopener"> <span class="star_new_background">4.4</span> <span class="rating_count" style="display: none">(10 Reviews)</span> <input type="hidden" class="solf_name_hover" value="HappyFox"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/happyfox-customer-support/reviews"/> <input type="hidden" class="soft_id" value="337"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">One of the Best IT Help Desk Support Ticket System</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link emergents_color"> <span class="leaders_lable_icon_main"></span>Emergents in Help Desk Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview9" data-tab="overview9" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features9" data-tab="features9" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing9" data-tab="pricing9" class="ripple_btn d-flex align-items-center">Pricing</a> <a href="#review9" data-tab="review9" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction9" data-tab="user_satisfaction9" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview9" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> </div> <p class="soft_disc"> "Happyfox is a web-based help desk software hosted in the cloud. IT help desk tracks and manages customer requests coming from multiple channels like email, phone, Facebook, and chat through a centralized IT help desk ticketing software for small businesses." <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/happyfox-customer-support" target="_self" rel="noopener">Read More About HappyFox</a> </p> </div> </div> </div> <div id="features9" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">HappyFox Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Customer Satisfaction Surveys</li> <li class="col-md-4 soft_feature_list">Self Service Portal</li> <li class="col-md-4 soft_feature_list">Email To Ticket Conversion</li> <li class="col-md-4 soft_feature_list">Time Tracking</li> <li class="col-md-4 soft_feature_list">Canned Actions</li> <li class="col-md-4 soft_feature_list">Role Based Access Control</li> <li class="col-md-4 soft_feature_list">Sla Management</li> <li class="col-md-4 soft_feature_list">Collaboration Tools</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/happyfox-customer-support" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing9" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="POPULAR ">POPULAR </p> <p class="plan_price">$ 19</p> <p class="plan_duration">Staff /Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="HappyFox"> <input type="hidden" class="popup_soft_id" value="337"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Pricing</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="MIGHTY">MIGHTY</p> <p class="plan_price">$ 29</p> <p class="plan_duration">Staff/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="HappyFox"> <input type="hidden" class="popup_soft_id" value="337"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Pricing</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="FANTASTIC">FANTASTIC</p> <p class="plan_price">$ 49</p> <p class="plan_duration">Staff /Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="HappyFox"> <input type="hidden" class="popup_soft_id" value="337"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Pricing</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="ENTERPRISE">ENTERPRISE</p> <p class="plan_price">$ 69</p> <p class="plan_duration">Staff /Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="HappyFox"> <input type="hidden" class="popup_soft_id" value="337"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Pricing</span> </div> </div> </div> </div> </div> </div> </div> <div id="review9" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/happyfox-customer-support/reviews" target="_self" rel="noopener">4.4 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (10 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 88.0%;"></span> </div> <div class="totaL_review_list">4.4</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 88.0%;"></span> </div> <div class="totaL_review_list">4.4</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 88.0%;"></span> </div> <div class="totaL_review_list">4.4</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 88.0%;"></span> </div> <div class="totaL_review_list">4.4</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/mehul-20240103173818.jpg')"></span> </div> <div class="author_name_designation"> <div class="author_name">Mehul Shah</div> <div class="author_designation">Marketing Manager</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">We have been using the HappyFox CRM for a while now and have been impressed with its performance. The best feature is that the software supports 35 different languages, which makes dealing with offshore clients very convenient. We highly recommend it!</p> <a href="https://www.softwaresuggest.com/happyfox-customer-support/reviews" target="_self" rel="noopener">Read all 10 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction9" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">HappyFox Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="88" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.8</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="20" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">2.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="65" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">6.5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="50" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">5.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="40" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">4.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox9" name="checkbox9" value="" data-soft-slug="happyfox-customer-support" data-soft-id="337"> <label for="checkbox9">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('HappyFox','337','96','101','c','6454-logo_wo_name_jpeg.jpg','Help Desk', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('HappyFox','337','96','101','c','6454-logo_wo_name_jpeg.jpg','Help Desk', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Kayako"> <input type="hidden" class="ga_soft_id" value="2828"> <input type="hidden" class="ga_soft_slug" value="kayako"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/kayako" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1552920267_kayako logo.png" width="100" height="100" alt="Kayako" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/kayako" target="_self" rel="noopener" >Kayako </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/kayako/reviews" target="_self" rel="noopener"> <span class="star_new_background">4.7</span> <span class="rating_count" style="display: none">(7 Reviews)</span> <input type="hidden" class="solf_name_hover" value="Kayako"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/kayako/reviews"/> <input type="hidden" class="soft_id" value="2828"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Multi Channel Customer Support Software</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview10" data-tab="overview10" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features10" data-tab="features10" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing10" data-tab="pricing10" class="ripple_btn d-flex align-items-center">Pricing</a> <a href="#review10" data-tab="review10" class="ripple_btn d-flex align-items-center">Review</a> </div> </div> <div id="overview10" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> </div> <p class="soft_disc"> Kayako is a leading multi-channel and popular help desk software in India as well as live chat software. It builds web-centric customer support solutions that enable organizations to deliver a better helpdesk support experience to their customers and, as a team, work and collaborate more... <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/kayako" target="_self" rel="noopener">Read More About Kayako</a> </p> </div> </div> </div> <div id="features10" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Kayako Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Customizable Chat Widget</li> <li class="col-md-4 soft_feature_list">Multi Language Support</li> <li class="col-md-4 soft_feature_list">Department Management</li> <li class="col-md-4 soft_feature_list">Canned Responses</li> <li class="col-md-4 soft_feature_list">Offline Messaging</li> <li class="col-md-4 soft_feature_list">Chat History</li> <li class="col-md-4 soft_feature_list">Chat Tags</li> <li class="col-md-4 soft_feature_list">File Sharing</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/kayako" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing10" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Inbox">Inbox</p> <p class="plan_price">$ 15</p> <p class="plan_duration">Agent/ Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Kayako"> <input type="hidden" class="popup_soft_id" value="2828"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Pricing</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Growth">Growth</p> <p class="plan_price">$ 30</p> <p class="plan_duration">Agent/ Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Kayako"> <input type="hidden" class="popup_soft_id" value="2828"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Pricing</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Scale">Scale</p> <p class="plan_price">$ 60</p> <p class="plan_duration">Agent/ Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Kayako"> <input type="hidden" class="popup_soft_id" value="2828"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Pricing</span> </div> </div> </div> </div> </div> </div> </div> <div id="review10" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/kayako/reviews" target="_self" rel="noopener">4.7 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (7 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 94.3%;"></span> </div> <div class="totaL_review_list">4.7</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 94.3%;"></span> </div> <div class="totaL_review_list">4.7</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 94.3%;"></span> </div> <div class="totaL_review_list">4.7</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 94.3%;"></span> </div> <div class="totaL_review_list">4.7</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Aakash Gandhi </div> <div class="author_designation">Development</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">They provide good service if we raise any issues. Email notifications for conversations. Information on who else is viewing a conversation. Overall, we have had a good experience with the product. They offer good filters and reports.</p> <a href="https://www.softwaresuggest.com/kayako/reviews" target="_self" rel="noopener">Read all 7 Reviews</a> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox10" name="checkbox10" value="" data-soft-slug="kayako" data-soft-id="2828"> <label for="checkbox10">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>80%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Kayako','2828','2087','101','c','1552920267_kayako logo.png','Live Chat', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Kayako','2828','2087','101','c','1552920267_kayako logo.png','Live Chat', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Category <span>Champions</span> | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="LiveAgent"> <input type="hidden" class="ga_soft_id" value="1717"> <input type="hidden" class="ga_soft_slug" value="liveagent"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/liveagent" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1416479958_logo-liveagent.png" width="100" height="100" alt="LiveAgent" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name offer_heading_max_width"> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/liveagent" target="_self" rel="noopener" >LiveAgent </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/liveagent/reviews" target="_self" rel="noopener"> <span class="star_new_background">4.8</span> <span class="rating_count" style="display: none">(46 Reviews)</span> <input type="hidden" class="solf_name_hover" value="LiveAgent"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/liveagent/reviews"/> <input type="hidden" class="soft_id" value="1717"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">A fully-featured help desk software</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link champions_color"> <span class="leaders_lable_icon_main"></span>Category <span>Champions</span> in Help Desk Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview11" data-tab="overview11" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features11" data-tab="features11" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing11" data-tab="pricing11" class="ripple_btn d-flex align-items-center">Pricing</a> <a href="#review11" data-tab="review11" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction11" data-tab="user_satisfaction11" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview11" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> LiveAgent is a comprehensive web-based multichannel help desk software and IT helpdesk ticketing system. It seamlessly integrates communication channels, including Email, Voice, Chat, Facebook, and Twitter, into a unified interface for efficient support management. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/liveagent" target="_self" rel="noopener">Read More About LiveAgent</a> </p> </div> </div> </div> <div id="features11" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">LiveAgent Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Chat Routing</li> <li class="col-md-4 soft_feature_list">Chat History</li> <li class="col-md-4 soft_feature_list">Ticketing System</li> <li class="col-md-4 soft_feature_list">Canned Responses</li> <li class="col-md-4 soft_feature_list">Chat Widgets</li> <li class="col-md-4 soft_feature_list">Real Time Chat</li> <li class="col-md-4 soft_feature_list">Visitor Tracking</li> <li class="col-md-4 soft_feature_list">Automated Ticket Distribution</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/liveagent" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing11" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Small">Small</p> <p class="plan_price">$ 15</p> <p class="plan_duration">Agent/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="LiveAgent"> <input type="hidden" class="popup_soft_id" value="1717"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Medium">Medium</p> <p class="plan_price">$ 29</p> <p class="plan_duration">Agent/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="LiveAgent"> <input type="hidden" class="popup_soft_id" value="1717"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="All-inclusive">All-inclusive</p> <p class="plan_price">$ 49</p> <p class="plan_duration">Agent/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="LiveAgent"> <input type="hidden" class="popup_soft_id" value="1717"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Enterprise">Enterprise</p> <p class="plan_price">$ 69</p> <p class="plan_duration">Agent/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="LiveAgent"> <input type="hidden" class="popup_soft_id" value="1717"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> </div> </div> </div> </div> <div id="review11" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/liveagent/reviews" target="_self" rel="noopener">4.8 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (46 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 95.2%;"></span> </div> <div class="totaL_review_list">4.8</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 97.0%;"></span> </div> <div class="totaL_review_list">4.8</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 96.1%;"></span> </div> <div class="totaL_review_list">4.8</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 97.0%;"></span> </div> <div class="totaL_review_list">4.8</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/muhammadanwar-20250130214603.jpeg')"></span> </div> <div class="author_name_designation"> <div class="author_name">Muhammad Anwar </div> <div class="author_designation">Director</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">LiveAgent is an efficient, customizable, and user-friendly platform that centralizes communication, improves response times, and enhances customer satisfaction.</p> <a href="https://www.softwaresuggest.com/liveagent/reviews" target="_self" rel="noopener">Read all 46 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction11" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">LiveAgent Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="96" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.6</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox11" name="checkbox11" value="" data-soft-slug="liveagent" data-soft-id="1717"> <label for="checkbox11">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>91%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('LiveAgent','1717','988','101','c','1416479958_logo-liveagent.png','Live Chat', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('LiveAgent','1717','988','101','c','1416479958_logo-liveagent.png','Live Chat', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> <div class="deals_tag"><span>Offers</span> Get 50% Off</div> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="osTicket"> <input type="hidden" class="ga_soft_id" value="2839"> <input type="hidden" class="ga_soft_slug" value="osticket"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/osticket" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1441950975_osticket.png" width="100" height="100" alt="osTicket" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/osticket" target="_self" rel="noopener" >osTicket </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/osticket#user-reviews" target="_self" rel="noopener"> <span class="star_new_background">4.5</span> <span class="rating_count" style="display: none">(2 Reviews)</span> <input type="hidden" class="solf_name_hover" value="osTicket"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/osticket#user-reviews"/> <input type="hidden" class="soft_id" value="2839"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Software by Enhancesoft LLC</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview12" data-tab="overview12" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features12" data-tab="features12" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review12" data-tab="review12" class="ripple_btn d-flex align-items-center">Review</a> </div> </div> <div id="overview12" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> </div> <p class="soft_disc"> osTicket streamlines and automates complex help desk tasks, enabling teams to achieve more in less time while maintaining a human touch. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/osticket" target="_self" rel="noopener">Read More About osTicket</a> </p> </div> </div> </div> <div id="features12" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">osTicket Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex caters_text_gray"><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Email Integration</li> <li class="col-md-4 soft_feature_list">Internal Notes</li> <li class="col-md-4 soft_feature_list">Help Topics</li> <li class="col-md-4 soft_feature_list">Ldap/active Directory Integration</li> <li class="col-md-4 soft_feature_list">Customizable Templates</li> <li class="col-md-4 soft_feature_list">Custom Forms</li> <li class="col-md-4 soft_feature_list">Auto Responder</li> <li class="col-md-4 soft_feature_list">Knowledge Base</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/osticket" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review12" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/osticket#user-reviews" target="_self" rel="noopener">4.5 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (2 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 90.0%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 90.0%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 90.0%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 90.0%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Dhiren Panchal</div> <div class="author_designation"></div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">osTicket is one of the best open-source support ticket systems. It seamlessly helps users place inquiries via email, web forms, and phone calls. It is very easy to use and provides multifarious features. It is completely free to use. It is a marvelous experience to use it.</p> <a href="https://www.softwaresuggest.com/osticket#user-reviews" target="_self" rel="noopener">Read all 2 Reviews</a> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox12" name="checkbox12" value="" data-soft-slug="osticket" data-soft-id="2839"> <label for="checkbox12">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('osTicket','2839','2098','101','c','1441950975_osticket.png','Help Desk', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('osTicket','2839','2098','101','c','1441950975_osticket.png','Help Desk', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> <div class="additional_detail_main account_soft_detail_div_main"> <div class="d-flex align-items-center show_detail_label no_plan">Starting Price: <span class="available_on_req ga_track_np_pcs ajax_load_popup_form price_not_avlbl_popup">Available on Request</span></div> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Salesforce Service Cloud"> <input type="hidden" class="ga_soft_id" value="13608"> <input type="hidden" class="ga_soft_slug" value="salesforce-service-cloud"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/salesforce-service-cloud" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1548925451_Salesforce Service Cloud logo.png" width="100" height="100" alt="Salesforce Service Cloud" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/salesforce-service-cloud" target="_self" rel="noopener" >Salesforce Service Cloud </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/salesforce-service-cloud#user-reviews" target="_self" rel="noopener"> <span class="star_new_background">5.0</span> <span class="rating_count" style="display: none">(3 Reviews)</span> <input type="hidden" class="solf_name_hover" value="Salesforce Service Cloud"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/salesforce-service-cloud#user-reviews"/> <input type="hidden" class="soft_id" value="13608"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Software by SalesForce Inc.</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview13" data-tab="overview13" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features13" data-tab="features13" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing13" data-tab="pricing13" class="ripple_btn d-flex align-items-center">Pricing</a> <a href="#review13" data-tab="review13" class="ripple_btn d-flex align-items-center">Review</a> </div> </div> <div id="overview13" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Salesforce Service Cloud is customer support software. It helps you provide faster and satisfactory case resolution, customer-engaging portals, better support on digital channels, and so on. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/salesforce-service-cloud" target="_self" rel="noopener">Read More About Salesforce Service Cloud</a> </p> </div> </div> </div> <div id="features13" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Salesforce Service Cloud Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Macros</li> <li class="col-md-4 soft_feature_list">Field Service</li> <li class="col-md-4 soft_feature_list">Live Agent Chat</li> <li class="col-md-4 soft_feature_list">Service Console</li> <li class="col-md-4 soft_feature_list">Asset Management</li> <li class="col-md-4 soft_feature_list">Service Analytics</li> <li class="col-md-4 soft_feature_list">Self Service Communities</li> <li class="col-md-4 soft_feature_list">Einstein Bots</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/salesforce-service-cloud" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing13" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Salesforce Essentials">Salesforce Essentials</p> <p class="plan_price">$ 25</p> <p class="plan_duration">User/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Salesforce Service Cloud"> <input type="hidden" class="popup_soft_id" value="13608"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Lightning Professional">Lightning Professional</p> <p class="plan_price">$ 75</p> <p class="plan_duration">User/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Salesforce Service Cloud"> <input type="hidden" class="popup_soft_id" value="13608"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Lightning Enterprise">Lightning Enterprise</p> <p class="plan_price">$ 150</p> <p class="plan_duration">User/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Salesforce Service Cloud"> <input type="hidden" class="popup_soft_id" value="13608"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Lightning Unlimited">Lightning Unlimited</p> <p class="plan_price">$ 300</p> <p class="plan_duration">User/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Salesforce Service Cloud"> <input type="hidden" class="popup_soft_id" value="13608"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> </div> </div> </div> </div> <div id="review13" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/salesforce-service-cloud#user-reviews" target="_self" rel="noopener">5.0 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (3 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 93.3%;"></span> </div> <div class="totaL_review_list">4.7</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Ankit </div> <div class="author_designation"></div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">It is the best customer service platform I have ever used. It offers various support processes as well. We can utilize LiveChat/Omnichannel. We also have the option to show knowledge articles at the time of case creation. Salesforce itself provides the option to create cases via email or web form. You can record chat transcripts as well. I would say, if you want your customers to be happy, please purchase this Service Cloud.</p> <a href="https://www.softwaresuggest.com/salesforce-service-cloud#user-reviews" target="_self" rel="noopener">Read all 3 Reviews</a> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox13" name="checkbox13" value="" data-soft-slug="salesforce-service-cloud" data-soft-id="13608"> <label for="checkbox13">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>90%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Salesforce Service Cloud','13608','44','101','c','1548925451_Salesforce Service Cloud logo.png','Customer Service', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Salesforce Service Cloud','13608','44','101','c','1548925451_Salesforce Service Cloud logo.png','Customer Service', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="ThinkOwl"> <input type="hidden" class="ga_soft_id" value="42688"> <input type="hidden" class="ga_soft_slug" value="thinkowl"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/thinkowl" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/thinkowl-20250214125607.jpg" width="100" height="100" alt="ThinkOwl" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/thinkowl" target="_self" rel="noopener" >ThinkOwl </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <a class="ga_track_empty_star_wr empty_star_wr new_link_onclick wr_cursor" href="https://www.softwaresuggest.com/thinkowl/write-review" target="_self" rel="noopener nofollow"><span class="write_review_icon_new"></span>Write a Review</a> </div> </div> </div> <p class="sub_title">Customer service on wings!</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview14" data-tab="overview14" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features14" data-tab="features14" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing14" data-tab="pricing14" class="ripple_btn d-flex align-items-center">Pricing</a> </div> </div> <div id="overview14" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> ThinkOwl is an advanced AI-driven platform that automates customer communication and document management, enhancing productivity and efficiency. Trusted by over 5,000 companies, it offers multilingual support and seamless integration across various channels. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/thinkowl" target="_self" rel="noopener">Read More About ThinkOwl</a> </p> </div> </div> </div> <div id="features14" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">ThinkOwl Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Omnichannel Support</li> <li class="col-md-4 soft_feature_list">Third Party Integrations</li> <li class="col-md-4 soft_feature_list">Multi Language Support</li> <li class="col-md-4 soft_feature_list">Canned Responses</li> <li class="col-md-4 soft_feature_list">Reporting And Analytics</li> <li class="col-md-4 soft_feature_list">Role Based Access Control</li> <li class="col-md-4 soft_feature_list">Customer Self Service</li> <li class="col-md-4 soft_feature_list">Email Integration</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/thinkowl" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing14" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Free Trial">Free Trial</p> <p class="plan_price">$ 0</p> <p class="plan_duration">For 30 Days</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="ThinkOwl"> <input type="hidden" class="popup_soft_id" value="42688"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox14" name="checkbox14" value="" data-soft-slug="thinkowl" data-soft-id="42688"> <label for="checkbox14">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('ThinkOwl','42688','8693','101','c','thinkowl-20250214125607.jpg','Help Desk', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('ThinkOwl','42688','8693','101','c','thinkowl-20250214125607.jpg','Help Desk', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> <div class="deals_tag ai_tag"><span class="aienabled_icon_bg"></span> Enabled</div> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="UVdesk"> <input type="hidden" class="ga_soft_id" value="13105"> <input type="hidden" class="ga_soft_slug" value="uvdesk"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/uvdesk" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1544611625_UVdesk Logo.jpg" width="100" height="100" alt="UVdesk" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/uvdesk" target="_self" rel="noopener" >UVdesk </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/uvdesk#user-reviews" target="_self" rel="noopener"> <span class="star_new_background">4.6</span> <span class="rating_count" style="display: none">(5 Reviews)</span> <input type="hidden" class="solf_name_hover" value="UVdesk"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/uvdesk#user-reviews"/> <input type="hidden" class="soft_id" value="13105"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">HelpDesk Software | to be fit for every trade.</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview15" data-tab="overview15" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features15" data-tab="features15" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing15" data-tab="pricing15" class="ripple_btn d-flex align-items-center">Pricing</a> <a href="#review15" data-tab="review15" class="ripple_btn d-flex align-items-center">Review</a> </div> </div> <div id="overview15" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> UVdesk is an open-source Helpdesk Ticket system that allows merchants and developers to have their own fully functional enterprise-level Helpdesk. Now, you can deliver flawless customer support with UVdesk along with predeveloped amazing features, fit for every business. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/uvdesk" target="_self" rel="noopener">Read More About UVdesk</a> </p> </div> </div> </div> <div id="features15" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">UVdesk Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Agent Collision Detection</li> <li class="col-md-4 soft_feature_list">Customer Management</li> <li class="col-md-4 soft_feature_list">Third Party Integrations</li> <li class="col-md-4 soft_feature_list">Task Management</li> <li class="col-md-4 soft_feature_list">Email Piping</li> <li class="col-md-4 soft_feature_list">Macros</li> <li class="col-md-4 soft_feature_list">Multi Channel Support</li> <li class="col-md-4 soft_feature_list">Service Level Agreements (slas)</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/uvdesk" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing15" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Basic">Basic</p> <p class="plan_price">$ 0</p> <p class="plan_duration">User/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="UVdesk"> <input type="hidden" class="popup_soft_id" value="13105"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Pro">Pro</p> <p class="plan_price">$ 11</p> <p class="plan_duration">User/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="UVdesk"> <input type="hidden" class="popup_soft_id" value="13105"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Enterprise">Enterprise</p> <p class="plan_price">$ 18</p> <p class="plan_duration">User/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="UVdesk"> <input type="hidden" class="popup_soft_id" value="13105"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Open Source">Open Source</p> <p class="plan_price">$ 0</p> <p class="plan_duration">User/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="UVdesk"> <input type="hidden" class="popup_soft_id" value="13105"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> </div> </div> </div> </div> <div id="review15" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/uvdesk#user-reviews" target="_self" rel="noopener">4.6 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (5 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 88.0%;"></span> </div> <div class="totaL_review_list">4.4</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 96.0%;"></span> </div> <div class="totaL_review_list">4.8</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 96.0%;"></span> </div> <div class="totaL_review_list">4.8</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 96.0%;"></span> </div> <div class="totaL_review_list">4.8</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Rajveer Singh </div> <div class="author_designation"></div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">They respond immediately when we raise a ticket and provide a suitable solution as well. Thanks.</p> <a href="https://www.softwaresuggest.com/uvdesk#user-reviews" target="_self" rel="noopener">Read all 5 Reviews</a> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox15" name="checkbox15" value="" data-soft-slug="uvdesk" data-soft-id="13105"> <label for="checkbox15">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>100%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('UVdesk','13105','12697','101','c','1544611625_UVdesk Logo.jpg','Help Desk', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('UVdesk','13105','12697','101','c','1544611625_UVdesk Logo.jpg','Help Desk', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Zluri"> <input type="hidden" class="ga_soft_id" value="64162"> <input type="hidden" class="ga_soft_slug" value="zluri"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/zluri" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1643357317_Zluri logo.jpg" width="100" height="100" alt="Zluri" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/zluri" target="_self" rel="noopener" >Zluri </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <a class="ga_track_empty_star_wr empty_star_wr new_link_onclick wr_cursor" href="https://www.softwaresuggest.com/zluri/write-review" target="_self" rel="noopener nofollow"><span class="write_review_icon_new"></span>Write a Review</a> </div> </div> </div> <p class="sub_title">Software by Zluri</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview16" data-tab="overview16" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features16" data-tab="features16" class="ripple_btn d-flex align-items-center">Features</a> </div> </div> <div id="overview16" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> </div> <p class="soft_disc"> Zluri is a comprehensive SaaS management platform that offers unparalleled visibility and control over your software stack. It helps IT teams monitor Shadow IT, optimize costs, streamline access reviews, and automate onboarding, ensuring efficient and secure operations. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/zluri" target="_self" rel="noopener">Read More About Zluri</a> </p> </div> </div> </div> <div id="features16" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Zluri Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Reporting And Dashboards</li> <li class="col-md-4 soft_feature_list">Offboarding Automation</li> <li class="col-md-4 soft_feature_list">Spend Optimization</li> <li class="col-md-4 soft_feature_list">Role Based Access Control</li> <li class="col-md-4 soft_feature_list">Renewal Management</li> <li class="col-md-4 soft_feature_list">Security Management</li> <li class="col-md-4 soft_feature_list">Integration With Finance Systems</li> <li class="col-md-4 soft_feature_list">Contract Management</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/zluri" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox16" name="checkbox16" value="" data-soft-slug="zluri" data-soft-id="64162"> <label for="checkbox16">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Zluri','64162','1531288','101','c','1643357317_Zluri logo.jpg','SaaS Management', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Zluri','64162','1531288','101','c','1643357317_Zluri logo.jpg','SaaS Management', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> <div class="additional_detail_main account_soft_detail_div_main"> <div class="d-flex align-items-center show_detail_label no_plan">Starting Price: <span class="available_on_req ga_track_np_pcs ajax_load_popup_form price_not_avlbl_popup">Available on Request</span></div> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="ServiceNow Asset Management"> <input type="hidden" class="ga_soft_id" value="7241"> <input type="hidden" class="ga_soft_slug" value="servicenow-asset-management"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/servicenow-asset-management" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1499762667_Servicenow-logo.png" width="100" height="100" alt="ServiceNow Asset Management" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/servicenow-asset-management" target="_self" rel="noopener" >ServiceNow Asset Management </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/servicenow-asset-management#user-reviews" target="_self" rel="noopener"> <span class="star_new_background">4.7</span> <span class="rating_count" style="display: none">(3 Reviews)</span> <input type="hidden" class="solf_name_hover" value="ServiceNow Asset Management"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/servicenow-asset-management#user-reviews"/> <input type="hidden" class="soft_id" value="7241"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Software by ServiceNow</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview17" data-tab="overview17" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features17" data-tab="features17" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review17" data-tab="review17" class="ripple_btn d-flex align-items-center">Review</a> </div> </div> <div id="overview17" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> </div> <p class="soft_disc"> ServiceNow is the award-winning solution for asset management, helping to track finance, contracts, inventory, etc. It serves non-IT assets too, for hardware and infrastructure firms. Having a separate system for virtual work is time-consuming, intensive, and error-prone. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/servicenow-asset-management" target="_self" rel="noopener">Read More About ServiceNow Asset Management</a> </p> </div> </div> </div> <div id="features17" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">ServiceNow Asset Management Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Discovery</li> <li class="col-md-4 soft_feature_list">Software Asset Management</li> <li class="col-md-4 soft_feature_list">Self Service Portal</li> <li class="col-md-4 soft_feature_list">Asset Lifecycle Management</li> <li class="col-md-4 soft_feature_list">Inventory Management</li> <li class="col-md-4 soft_feature_list">Compliance Management</li> <li class="col-md-4 soft_feature_list">Configuration Management Database (cmdb)</li> <li class="col-md-4 soft_feature_list">Audit Management</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/servicenow-asset-management" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review17" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/servicenow-asset-management#user-reviews" target="_self" rel="noopener">4.7 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (3 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 86.7%;"></span> </div> <div class="totaL_review_list">4.3</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 93.3%;"></span> </div> <div class="totaL_review_list">4.7</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 86.7%;"></span> </div> <div class="totaL_review_list">4.3</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 93.3%;"></span> </div> <div class="totaL_review_list">4.7</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Sushil Nahar</div> <div class="author_designation"></div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">Useful for businesses that want an integrated tool or have already implemented ServiceNow for Helpdesk, and need training to familiarize themselves with its features and fully explore ServiceNow CMDB.</p> <a href="https://www.softwaresuggest.com/servicenow-asset-management#user-reviews" target="_self" rel="noopener">Read all 3 Reviews</a> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox17" name="checkbox17" value="" data-soft-slug="servicenow-asset-management" data-soft-id="7241"> <label for="checkbox17">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>80%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('ServiceNow Asset Management','7241','6609','101','c','1499762667_Servicenow-logo.png','Asset Management', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('ServiceNow Asset Management','7241','6609','101','c','1499762667_Servicenow-logo.png','Asset Management', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> <div class="additional_detail_main account_soft_detail_div_main"> <div class="d-flex align-items-center show_detail_label no_plan">Starting Price: <span class="available_on_req ga_track_np_pcs ajax_load_popup_form price_not_avlbl_popup">Available on Request</span></div> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Category <span>Champions</span> | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Zendesk"> <input type="hidden" class="ga_soft_id" value="2835"> <input type="hidden" class="ga_soft_slug" value="zendesk"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/zendesk" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1482814427_Screen Shot 2016-11-23 at 2.30.11 PM.png" width="100" height="100" alt="Zendesk" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/zendesk" target="_self" rel="noopener" >Zendesk </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/zendesk/reviews" target="_self" rel="noopener"> <span class="star_new_background">4.5</span> <span class="rating_count" style="display: none">(99 Reviews)</span> <input type="hidden" class="solf_name_hover" value="Zendesk"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/zendesk/reviews"/> <input type="hidden" class="soft_id" value="2835"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Simple Service Desk Software for Customers</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link champions_color"> <span class="leaders_lable_icon_main"></span>Category <span>Champions</span> in Help Desk Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview18" data-tab="overview18" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features18" data-tab="features18" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing18" data-tab="pricing18" class="ripple_btn d-flex align-items-center">Pricing</a> <a href="#review18" data-tab="review18" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction18" data-tab="user_satisfaction18" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview18" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Zendesk is a software product that builds better customer relationships. People interact with businesses every day across multiple channels like email, phone, live chat, and social media. Zendesk brings all this together in one beautifully simple help desk software platform, enabling you to create more... <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/zendesk" target="_self" rel="noopener">Read More About Zendesk</a> </p> </div> </div> </div> <div id="features18" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Zendesk Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Integrations</li> <li class="col-md-4 soft_feature_list">Macros</li> <li class="col-md-4 soft_feature_list">Custom Fields</li> <li class="col-md-4 soft_feature_list">Customer Portal</li> <li class="col-md-4 soft_feature_list">Triggers</li> <li class="col-md-4 soft_feature_list">Automations</li> <li class="col-md-4 soft_feature_list">Collaboration Tools</li> <li class="col-md-4 soft_feature_list">Ticketing System</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/zendesk" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing18" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Support Team">Support Team</p> <p class="plan_price">$ 19</p> <p class="plan_duration">Agent/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Zendesk"> <input type="hidden" class="popup_soft_id" value="2835"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Support Professional">Support Professional</p> <p class="plan_price">$ 55</p> <p class="plan_duration">Agent/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Zendesk"> <input type="hidden" class="popup_soft_id" value="2835"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Support Enterprise">Support Enterprise</p> <p class="plan_price">$ 115</p> <p class="plan_duration">Agent/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Zendesk"> <input type="hidden" class="popup_soft_id" value="2835"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Suite Team">Suite Team</p> <p class="plan_price">$ 55</p> <p class="plan_duration">Agent/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Zendesk"> <input type="hidden" class="popup_soft_id" value="2835"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> </div> </div> </div> </div> <div id="review18" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/zendesk/reviews" target="_self" rel="noopener">4.5 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (99 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 89.3%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 88.9%;"></span> </div> <div class="totaL_review_list">4.4</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 87.1%;"></span> </div> <div class="totaL_review_list">4.4</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 91.3%;"></span> </div> <div class="totaL_review_list">4.6</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Amaan Ansari </div> <div class="author_designation">Full Stack Developer</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">Zendesk is really helpful in businesses to improve their communication with customers and sales teams.</p> <a href="https://www.softwaresuggest.com/zendesk/reviews" target="_self" rel="noopener">Read all 99 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction18" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">Zendesk Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">10.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="95" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="87" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.7</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox18" name="checkbox18" value="" data-soft-slug="zendesk" data-soft-id="2835"> <label for="checkbox18">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>87%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Zendesk','2835','2095','101','c','1482814427_Screen Shot 2016-11-23 at 2.30.11 PM.png','Help Desk', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Zendesk','2835','2095','101','c','1482814427_Screen Shot 2016-11-23 at 2.30.11 PM.png','Help Desk', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> <div class="d-flex align-items-center justify-content-center most_review_ribbon"><span class="mostreviewed_icon_bg"></span> Most Reviewed</div> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Category <span>Champions</span> | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Zoho Desk"> <input type="hidden" class="ga_soft_id" value="232"> <input type="hidden" class="ga_soft_slug" value="zoho-support"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/zoho-support" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1689760133_Desk-logo-lockup.jpg" width="100" height="100" alt="Zoho Desk" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/zoho-support" target="_self" rel="noopener" >Zoho Desk </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/zoho-support/reviews" target="_self" rel="noopener"> <span class="star_new_background">4.6</span> <span class="rating_count" style="display: none">(77 Reviews)</span> <input type="hidden" class="solf_name_hover" value="Zoho Desk"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/zoho-support/reviews"/> <input type="hidden" class="soft_id" value="232"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Zoho Desk powers faster issue resolution</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link champions_color"> <span class="leaders_lable_icon_main"></span>Category <span>Champions</span> in Help Desk Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview19" data-tab="overview19" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features19" data-tab="features19" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing19" data-tab="pricing19" class="ripple_btn d-flex align-items-center">Pricing</a> <a href="#review19" data-tab="review19" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction19" data-tab="user_satisfaction19" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview19" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. Its customizable, convenient to use, and doesnt cost you a fortune. Part of Zohos 45+ strong suite of business software. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/zoho-support" target="_self" rel="noopener">Read More About Zoho Desk</a> </p> </div> </div> </div> <div id="features19" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Zoho Desk Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex caters_text_gray"><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex caters_text_gray"><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex caters_text_gray"><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Mobile App</li> <li class="col-md-4 soft_feature_list">Macros</li> <li class="col-md-4 soft_feature_list">Custom Fields And Layouts</li> <li class="col-md-4 soft_feature_list">Escalation Management</li> <li class="col-md-4 soft_feature_list">Customer Feedback And Surveys</li> <li class="col-md-4 soft_feature_list">Community Forums</li> <li class="col-md-4 soft_feature_list">Role Based Access Control</li> <li class="col-md-4 soft_feature_list">Advanced Reporting And Analytics</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/zoho-support" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing19" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Free Plan">Free Plan</p> <p class="plan_price">$ 0</p> <p class="plan_duration">Agent/ Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Zoho Desk"> <input type="hidden" class="popup_soft_id" value="232"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Standard">Standard</p> <p class="plan_price">$ 14</p> <p class="plan_duration">Agent/ Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Zoho Desk"> <input type="hidden" class="popup_soft_id" value="232"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Professional">Professional</p> <p class="plan_price">$ 23</p> <p class="plan_duration">Agent/ Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Zoho Desk"> <input type="hidden" class="popup_soft_id" value="232"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Enterprise">Enterprise</p> <p class="plan_price">$ 40</p> <p class="plan_duration">Agent/ Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Zoho Desk"> <input type="hidden" class="popup_soft_id" value="232"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> </div> </div> </div> </div> <div id="review19" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/zoho-support/reviews" target="_self" rel="noopener">4.6 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (77 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 91.2%;"></span> </div> <div class="totaL_review_list">4.6</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 91.7%;"></span> </div> <div class="totaL_review_list">4.6</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 89.9%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 89.4%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/yashbagha-20250116114601.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Yash Bagha </div> <div class="author_designation">Regional Manager</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">Zoho Desk is very useful for professional life as it provides each and every feature which any professional requires throughout his work with no glitches, responsive application, awesome support from their team in case of any concern. Highly recommended from my side.</p> <a href="https://www.softwaresuggest.com/zoho-support/reviews" target="_self" rel="noopener">Read all 77 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction19" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">Zoho Desk Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">10.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="95" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="89" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.9</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox19" name="checkbox19" value="" data-soft-slug="zoho-support" data-soft-id="232"> <label for="checkbox19">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>90.3%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Zoho Desk','232','56','101','c','1689760133_Desk-logo-lockup.jpg','Customer Service', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Zoho Desk','232','56','101','c','1689760133_Desk-logo-lockup.jpg','Customer Service', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Help Scout"> <input type="hidden" class="ga_soft_id" value="5685"> <input type="hidden" class="ga_soft_slug" value="help-scout"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/help-scout" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1476365431_help sco.png" width="100" height="100" alt="Help Scout" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/help-scout" target="_self" rel="noopener" >Help Scout </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/help-scout#user-reviews" target="_self" rel="noopener"> <span class="star_new_background">3.0</span> <span class="rating_count" style="display: none">(1 Review)</span> <input type="hidden" class="solf_name_hover" value="Help Scout"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/help-scout#user-reviews"/> <input type="hidden" class="soft_id" value="5685"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Best IT Service Desk Software</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview20" data-tab="overview20" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features20" data-tab="features20" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing20" data-tab="pricing20" class="ripple_btn d-flex align-items-center">Pricing</a> <a href="#review20" data-tab="review20" class="ripple_btn d-flex align-items-center">Review</a> </div> </div> <div id="overview20" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Help Scout offers user-friendly IT help desk software designed to simplify your operations and boost efficiency effortlessly. Its intuitive tools ensure a seamless experience, making it easier to manage tasks while maintaining a personal touch. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/help-scout" target="_self" rel="noopener">Read More About Help Scout</a> </p> </div> </div> </div> <div id="features20" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Help Scout Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex caters_text_gray"><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Saved Replies</li> <li class="col-md-4 soft_feature_list">Reporting</li> <li class="col-md-4 soft_feature_list">Automated Workflows</li> <li class="col-md-4 soft_feature_list">Live Chat</li> <li class="col-md-4 soft_feature_list">Shared Inbox</li> <li class="col-md-4 soft_feature_list">Integrations</li> <li class="col-md-4 soft_feature_list">Satisfaction Ratings</li> <li class="col-md-4 soft_feature_list">Workflows</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/help-scout" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing20" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Free">Free</p> <p class="plan_price">$ 0</p> <p class="plan_duration">Forever/Unlimited user</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Help Scout"> <input type="hidden" class="popup_soft_id" value="5685"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Standard">Standard</p> <p class="plan_price">$ 20</p> <p class="plan_duration">User/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Help Scout"> <input type="hidden" class="popup_soft_id" value="5685"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Plus">Plus</p> <p class="plan_price">$ 32</p> <p class="plan_duration">User/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Help Scout"> <input type="hidden" class="popup_soft_id" value="5685"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> </div> </div> </div> </div> <div id="review20" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/help-scout#user-reviews" target="_self" rel="noopener">3.0 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (1 Review)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 80.0%;"></span> </div> <div class="totaL_review_list">4.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 60.0%;"></span> </div> <div class="totaL_review_list">3.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 40.0%;"></span> </div> <div class="totaL_review_list">2.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 80.0%;"></span> </div> <div class="totaL_review_list">4.0</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/forhadmollah-20240103182242.jpeg')"></span> </div> <div class="author_name_designation"> <div class="author_name">Forhad Mollah </div> <div class="author_designation">Co-Founder</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">Help Scout is a tool with great features. I wish Help Scout could do everything that ThriveDesk does. We switched to ThriveDesk when we started working remotely. We were looking for a program to meet all our needs instead of using multiple programs to handle our customer service.</p> <a href="https://www.softwaresuggest.com/help-scout#user-reviews" target="_self" rel="noopener">Read Review</a> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox20" name="checkbox20" value="" data-soft-slug="help-scout" data-soft-id="5685"> <label for="checkbox20">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Help Scout','5685','4969','101','c','1476365431_help sco.png','Help Desk', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Help Scout','5685','4969','101','c','1476365431_help sco.png','Help Desk', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Hesk Help Desk"> <input type="hidden" class="ga_soft_id" value="7109"> <input type="hidden" class="ga_soft_slug" value="hesk-help-desk"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/hesk-help-desk" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1498637203_hesk-logo.png" width="100" height="100" alt="Hesk Help Desk" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/hesk-help-desk" target="_self" rel="noopener" >Hesk Help Desk </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/hesk-help-desk#user-reviews" target="_self" rel="noopener"> <span class="star_new_background">5.0</span> <span class="rating_count" style="display: none">(2 Reviews)</span> <input type="hidden" class="solf_name_hover" value="Hesk Help Desk"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/hesk-help-desk#user-reviews"/> <input type="hidden" class="soft_id" value="7109"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">IT Help Desk Tools | Help Desk Tracking Software</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview21" data-tab="overview21" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features21" data-tab="features21" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review21" data-tab="review21" class="ripple_btn d-flex align-items-center">Review</a> </div> </div> <div id="overview21" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> </div> <p class="soft_disc"> Hesk is one of the best and fastest web help desk software, with its best-in-class customer support. Hesk helps you grow your company in a short space of time, including features like a centralized helpdesk support system where you can organize, prioritize, and track ticket... <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/hesk-help-desk" target="_self" rel="noopener">Read More About Hesk Help Desk</a> </p> </div> </div> </div> <div id="features21" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Hesk Help Desk Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex caters_text_gray"><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Canned Responses</li> <li class="col-md-4 soft_feature_list">Customizable Templates</li> <li class="col-md-4 soft_feature_list">Search Functionality</li> <li class="col-md-4 soft_feature_list">Reporting And Analytics</li> <li class="col-md-4 soft_feature_list">Customer Portal</li> <li class="col-md-4 soft_feature_list">Time Tracking</li> <li class="col-md-4 soft_feature_list">Mobile Friendly</li> <li class="col-md-4 soft_feature_list">User Management</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/hesk-help-desk" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review21" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/hesk-help-desk#user-reviews" target="_self" rel="noopener">5.0 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (2 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 90.0%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Anshul sharma </div> <div class="author_designation"></div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">Easy to use, user-friendly interface. Very fast. I love this software and recommend it to all my friends. Adorable software with quick response.</p> <a href="https://www.softwaresuggest.com/hesk-help-desk#user-reviews" target="_self" rel="noopener">Read all 2 Reviews</a> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox21" name="checkbox21" value="" data-soft-slug="hesk-help-desk" data-soft-id="7109"> <label for="checkbox21">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>90%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Hesk Help Desk','7109','6498','101','c','1498637203_hesk-logo.png','Help Desk', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Hesk Help Desk','7109','6498','101','c','1498637203_hesk-logo.png','Help Desk', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> <div class="additional_detail_main account_soft_detail_div_main"> <div class="d-flex align-items-center show_detail_label no_plan">Starting Price: <span class="available_on_req ga_track_np_pcs ajax_load_popup_form price_not_avlbl_popup">Available on Request</span></div> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Contenders | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Spiceworks"> <input type="hidden" class="ga_soft_id" value="2834"> <input type="hidden" class="ga_soft_slug" value="spiceworks-help"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/spiceworks-help" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1516173170_Spiceworks-logo.png" width="100" height="100" alt="Spiceworks" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/spiceworks-help" target="_self" rel="noopener" >Spiceworks </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/spiceworks-help/reviews" target="_self" rel="noopener"> <span class="star_new_background">4.4</span> <span class="rating_count" style="display: none">(11 Reviews)</span> <input type="hidden" class="solf_name_hover" value="Spiceworks"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/spiceworks-help/reviews"/> <input type="hidden" class="soft_id" value="2834"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Best Help Desk Software For Small Business | HelpDesk Tools</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link contenders_color"> <span class="leaders_lable_icon_main"></span>Contenders in Help Desk Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview22" data-tab="overview22" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features22" data-tab="features22" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review22" data-tab="review22" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction22" data-tab="user_satisfaction22" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview22" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Spiceworks helps you run a shipshape help desk system, at the office and on the road. It acts as customer service software and helps you manage user tickets. It intends to make the flow of your organization as streamlined as possible, following the helpdesk support... <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/spiceworks-help" target="_self" rel="noopener">Read More About Spiceworks</a> </p> </div> </div> </div> <div id="features22" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Spiceworks Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex caters_text_gray"><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Email Integration</li> <li class="col-md-4 soft_feature_list">Role Based Access Control</li> <li class="col-md-4 soft_feature_list">Mobile App</li> <li class="col-md-4 soft_feature_list">Knowledge Base</li> <li class="col-md-4 soft_feature_list">Automated Ticket Routing</li> <li class="col-md-4 soft_feature_list">Asset Management</li> <li class="col-md-4 soft_feature_list">Service Level Agreements (slas)</li> <li class="col-md-4 soft_feature_list">Custom Notifications</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/spiceworks-help" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review22" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/spiceworks-help/reviews" target="_self" rel="noopener">4.4 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (11 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 89.1%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 87.3%;"></span> </div> <div class="totaL_review_list">4.4</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 92.7%;"></span> </div> <div class="totaL_review_list">4.6</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 80.0%;"></span> </div> <div class="totaL_review_list">4.0</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/naveenn-20240206161114.jpeg')"></span> </div> <div class="author_name_designation"> <div class="author_name">Naveen N </div> <div class="author_designation">Team Lead IT</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">We use Spiceworks for ticket management and asset handling. It helps us track and follow up on tickets, boosting our operational process.</p> <a href="https://www.softwaresuggest.com/spiceworks-help/reviews" target="_self" rel="noopener">Read all 11 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction22" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">Spiceworks Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="88" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.8</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="30" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">3.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="70" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">7.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="88" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.8</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="60" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">6.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox22" name="checkbox22" value="" data-soft-slug="spiceworks-help" data-soft-id="2834"> <label for="checkbox22">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>87.5%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Spiceworks','2834','2094','101','c','1516173170_Spiceworks-logo.png','Help Desk', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Spiceworks','2834','2094','101','c','1516173170_Spiceworks-logo.png','Help Desk', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> <div class="additional_detail_main account_soft_detail_div_main"> <div class="d-flex align-items-center show_detail_label no_plan">Starting Price: <span class="available_on_req ga_track_np_pcs ajax_load_popup_form price_not_avlbl_popup">Available on Request</span></div> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Vivantio ITSM"> <input type="hidden" class="ga_soft_id" value="8061"> <input type="hidden" class="ga_soft_slug" value="vivantio-itsm"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/vivantio-itsm" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1506069675_Vivantio ITSM-logo.png" width="100" height="100" alt="Vivantio ITSM" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/vivantio-itsm" target="_self" rel="noopener" >Vivantio ITSM </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <a class="ga_track_empty_star_wr empty_star_wr new_link_onclick wr_cursor" href="https://www.softwaresuggest.com/vivantio-itsm/write-review" target="_self" rel="noopener nofollow"><span class="write_review_icon_new"></span>Write a Review</a> </div> </div> </div> <p class="sub_title">Robust and novel IT service management tool</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview23" data-tab="overview23" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features23" data-tab="features23" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing23" data-tab="pricing23" class="ripple_btn d-flex align-items-center">Pricing</a> </div> </div> <div id="overview23" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Vivantio ITSM is a flexible and reliable tool that enhances efficiency. It has amazing features such as contract management, project management, and release and deployment management. Vivantio is easy to use and provides excellent support to users. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/vivantio-itsm" target="_self" rel="noopener">Read More About Vivantio ITSM</a> </p> </div> </div> </div> <div id="features23" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Vivantio ITSM Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Third Party Integrations</li> <li class="col-md-4 soft_feature_list">Service Request Management</li> <li class="col-md-4 soft_feature_list">Mobile Access</li> <li class="col-md-4 soft_feature_list">Customizable Dashboards</li> <li class="col-md-4 soft_feature_list">Configuration Management</li> <li class="col-md-4 soft_feature_list">Multi Language Support</li> <li class="col-md-4 soft_feature_list">Incident Management</li> <li class="col-md-4 soft_feature_list">Customer Satisfaction Surveys</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/vivantio-itsm" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing23" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Pro">Pro</p> <p class="plan_price">$ 60</p> <p class="plan_duration">User/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Vivantio ITSM"> <input type="hidden" class="popup_soft_id" value="8061"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="ITSM">ITSM</p> <p class="plan_price">$ 90</p> <p class="plan_duration">User/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Vivantio ITSM"> <input type="hidden" class="popup_soft_id" value="8061"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox23" name="checkbox23" value="" data-soft-slug="vivantio-itsm" data-soft-id="8061"> <label for="checkbox23">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Vivantio ITSM','8061','7465','101','c','1506069675_Vivantio ITSM-logo.png','Help Desk', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Vivantio ITSM','8061','7465','101','c','1506069675_Vivantio ITSM-logo.png','Help Desk', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="InvGate Service Desk"> <input type="hidden" class="ga_soft_id" value="42624"> <input type="hidden" class="ga_soft_slug" value="invgate-service-desk"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/invgate-service-desk" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1561705238694_b_71.png" width="100" height="100" alt="InvGate Service Desk" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/invgate-service-desk" target="_self" rel="noopener" >InvGate Service Desk </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <a class="ga_track_empty_star_wr empty_star_wr new_link_onclick wr_cursor" href="https://www.softwaresuggest.com/invgate-service-desk/write-review" target="_self" rel="noopener nofollow"><span class="write_review_icon_new"></span>Write a Review</a> </div> </div> </div> <p class="sub_title">Software by InvGate</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview24" data-tab="overview24" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features24" data-tab="features24" class="ripple_btn d-flex align-items-center">Features</a> </div> </div> <div id="overview24" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> InvGate Service Desk is a versatile no-code ITSM solution designed to streamline ticket management and automate workflows for high-output teams. It offers robust customization, AI capabilities, and a unified platform to enhance service delivery and asset management. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/invgate-service-desk" target="_self" rel="noopener">Read More About InvGate Service Desk</a> </p> </div> </div> </div> <div id="features24" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">InvGate Service Desk Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Multi Language Support</li> <li class="col-md-4 soft_feature_list">Service Catalog</li> <li class="col-md-4 soft_feature_list">Incident Management</li> <li class="col-md-4 soft_feature_list">Knowledge Base</li> <li class="col-md-4 soft_feature_list">Sla Management</li> <li class="col-md-4 soft_feature_list">Customizable Dashboards</li> <li class="col-md-4 soft_feature_list">Workflow Management</li> <li class="col-md-4 soft_feature_list">Ticket Management</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/invgate-service-desk" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox24" name="checkbox24" value="" data-soft-slug="invgate-service-desk" data-soft-id="42624"> <label for="checkbox24">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('InvGate Service Desk','42624','9570','101','c','1561705238694_b_71.png','Service Desk Management', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('InvGate Service Desk','42624','9570','101','c','1561705238694_b_71.png','Service Desk Management', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> <div class="additional_detail_main account_soft_detail_div_main"> <div class="d-flex align-items-center show_detail_label no_plan">Starting Price: <span class="available_on_req ga_track_np_pcs ajax_load_popup_form price_not_avlbl_popup">Available on Request</span></div> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Category <span>Champions</span> | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Jira Software"> <input type="hidden" class="ga_soft_id" value="4263"> <input type="hidden" class="ga_soft_slug" value="jira"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/jira" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1464266093_jirasoftware_rgb_blue_updated.png" width="100" height="100" alt="Jira Software" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/jira" target="_self" rel="noopener" >Jira Software </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/jira/reviews" target="_self" rel="noopener"> <span class="star_new_background">4.6</span> <span class="rating_count" style="display: none">(84 Reviews)</span> <input type="hidden" class="solf_name_hover" value="Jira Software"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/jira/reviews"/> <input type="hidden" class="soft_id" value="4263"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Software by Atlassian</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link champions_color"> <span class="leaders_lable_icon_main"></span>Category <span>Champions</span> in Help Desk Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview25" data-tab="overview25" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features25" data-tab="features25" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing25" data-tab="pricing25" class="ripple_btn d-flex align-items-center">Pricing</a> <a href="#review25" data-tab="review25" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction25" data-tab="user_satisfaction25" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview25" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Jira is an issue tracking software, developed by Atlassian. It provides bug tracking, issue tracking, and project management features for small, medium, and large teams. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/jira" target="_self" rel="noopener">Read More About Jira Software</a> </p> </div> </div> </div> <div id="features25" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Jira Software Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Custom Workflows</li> <li class="col-md-4 soft_feature_list">User Stories</li> <li class="col-md-4 soft_feature_list">Integrations</li> <li class="col-md-4 soft_feature_list">Kanban Boards</li> <li class="col-md-4 soft_feature_list">Notifications</li> <li class="col-md-4 soft_feature_list">Dependency Management</li> <li class="col-md-4 soft_feature_list">Advanced Search (jql)</li> <li class="col-md-4 soft_feature_list">Issue Tracking</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/jira" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing25" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Free">Free</p> <p class="plan_price">$ 0</p> <p class="plan_duration">Per Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Jira Software"> <input type="hidden" class="popup_soft_id" value="4263"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Standard">Standard</p> <p class="plan_price">$ 8</p> <p class="plan_duration">Per Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Jira Software"> <input type="hidden" class="popup_soft_id" value="4263"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Premium">Premium</p> <p class="plan_price">$ 15</p> <p class="plan_duration">Per Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Jira Software"> <input type="hidden" class="popup_soft_id" value="4263"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> </div> </div> </div> </div> <div id="review25" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/jira/reviews" target="_self" rel="noopener">4.6 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (84 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 92.6%;"></span> </div> <div class="totaL_review_list">4.6</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 90.0%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 90.6%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 87.4%;"></span> </div> <div class="totaL_review_list">4.4</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/dougclayton-20241122234711.jpeg')"></span> </div> <div class="author_name_designation"> <div class="author_name">Doug Clayton </div> <div class="author_designation">Director</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">Jira Software is something I started using at the free tier. I was using it solo. It helped me organize my priorities and tasks. I used Trello for a long time but needed something more "enterprise." I really enjoy Jira, and I find that it matches how I think about process management. We now have several of our team using it, and we have purchased it now.</p> <a href="https://www.softwaresuggest.com/jira/reviews" target="_self" rel="noopener">Read all 84 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction25" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">Jira Software Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="92" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.2</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">10.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="95" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="92" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.2</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="60" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">6.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p 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</div> </div> <div class="trending_customer_sticky"></div> </div>  </div> <div class="call_popup_main"></div> </div> <div class="listing_main_tabcontent bguide_tab_content"> <div id="buyers_guide_tab" class="row"> <div class="col-12"> <script> var buyer_guide_soft_list_top = 'assas'; </script> <div class="top_software_recomend"></div> </div> <div class="col-sm-12 col-xl-4 sidebar_bguide"> <div class="b_guide_sidebar"> <span class="b_guide_sidebar_title d-flex align-items-center"><span class="buyers_guide_toc_icon"></span> Table of Content</span> <div class="main_toc_content"><ol class="b_guide_sidebar_ol"> <li dir="ltr"><a href="#sidebartab_0">What is Help Desk Software?</a></li> <li dir="ltr"><a href="#sidebartab_1">Different Types of Helpdesk Software</a></li> <li dir="ltr"><a href="#sidebartab_2">What are the Benefits of Help Desk Software?</a></li> <li dir="ltr"><a href="#sidebartab_3">What are the Features of Help Desk Software?</a></li> <li dir="ltr"><a href="#sidebartab_4">Challenges with Help Desk Software</a></li> <li dir="ltr"><a href="#sidebartab_5">How Much Does Help Desk Software Cost?</a></li> <li dir="ltr"><a href="#sidebartab_6">Key Considerations When Purchasing Help Desk Software</a></li> <li dir="ltr"><a href="#sidebartab_7">Latest Trends In Help Desk Software</a></li> </ol> </div> </div> </div> <div class="col-sm-12 col-xl-8"> <div class="cat_disc_section cat_page_disc_section"> <div class="cat_disc_div"> <p>Providing exceptional customer support is paramount for organizations striving to stay ahead of the competition. However, managing and resolving customer inquiries, technical issues, and support requests can quickly become overwhelming without the right tools in place. That's where help desk software steps in.</p> <p dir="ltr">So, whether you're a small startup looking to enhance your customer support capabilities or a large enterprise aiming to optimize efficiency across multiple support channels, this guide is your go-to resource for navigating the complex landscape of help desk solutions. Let's discover how help desk software can revolutionize the way you engage with your customers and elevate your support operations to new heights.</p> <h2 dir="ltr"><a id="what" name="what"><span style="color:#000000"><span style="background-color:transparent; font-family:arial,sans-serif; font-size:16pt"><strong>What is Help Desk Software?</strong></span></span></a></h2> <p>Help desk software is designed to streamline and manage customer support operations within an organization. It serves as a centralized platform for receiving, prioritizing, assigning, and resolving customer inquiries, issues, and requests. Typically, help desk systems include features such as ticket management, knowledge base creation, automated routing, real-time communication channels (like live chat or email integration), reporting and analytics, and sometimes, self-service options for customers.</p> <p>This IT help desk software aims to enhance efficiency by organizing support tickets, facilitating collaboration among support agents, and providing insights into support performance and customer satisfaction metrics.</p> <h2 dir="ltr"><a id="types" name="types"><span style="color:#000000"><span style="background-color:transparent; font-family:arial,sans-serif; font-size:16pt"><strong>Different Types of Helpdesk Software</strong></span></span></a></h2> <p dir="ltr">Helpdesk software is essential for businesses to manage customer inquiries, technical issues, and support requests efficiently. It comes in various types to cater to diverse organizational needs and preferences. Let's explore four common types of help desk management software: </p> <ul> <li> <p><strong>Web Help Desk Software:</strong> The web help desk system operates entirely online, accessible through web browsers. It offers the advantage of accessibility from anywhere with an internet connection, making it convenient for remote teams or employees working from different locations. Users can log in to the system, access tickets, and provide support without needing to install additional software. </p> </li> <li> <p><strong>On-Premises Help Desk Software:</strong> On-premises help desk management software is installed and hosted locally within an organization's infrastructure. Unlike web-based solutions, on-premises software requires installation on company servers or computers. This type of software provides greater control and customization options, as organizations can tailor the software to meet specific security and compliance requirements. </p> </li> <li> <p><strong>Enterprise Help Desk Software: </strong>Enterprise help desk systems are designed to meet the needs of large organizations with complex support structures and high call volumes. It typically offers advanced features such as SLA management, asset management, knowledge base integration, and multi-channel support (e.g., email, phone, chat).</p> </li> <li> <p><strong>Open-Source Help Desk Software: </strong><a href="https://www.softwaresuggest.com/help-desk-software/open-source" target="_blank">Open-source help desk software</a> is built on an open-source framework, allowing users to access and modify the source code according to their requirements. This type of software is often favored by organizations seeking cost-effective solutions and greater flexibility in customization. Users can modify the software's features, integrate with other systems, and contribute enhancements to the community. </p> </li> </ul> <h2><a id="benefits" name="benefits"><span style="color:#000000"><strong>What are the Benefits of IT Help Desk Software?</strong></span></a></h2> <p>Help desk platforms bring a plethora of benefits, revolutionizing the way you handle customer support. Here's a breakdown of the advantages:</p> <ol> <li> <h3><strong>Enhances Customer Support</strong></h3> <p>Help desk software empowers your support team to provide swift, accurate, and personalized assistance to customers. With features like centralized ticketing systems and knowledge bases, agents can quickly access relevant information to resolve issues promptly, leading to higher customer satisfaction.</p> </li> <li> <h3><strong>Simplifies Ticket Management</strong></h3> <p>Help desk software streamlines ticket management by automatically organizing and prioritizing incoming queries. This ensures that every customer inquiry receives the attention it deserves, reducing response times and preventing tickets from falling through the cracks.</p> </li> <li> <h3><strong>Improves SLA Adherence</strong></h3> <p>Service Level Agreements (SLAs) are crucial for setting expectations and maintaining customer trust. IT help desk software enables you to track and monitor SLA metrics effortlessly. With automated reminders and escalation workflows, your team can stay on top of deadlines, ensuring timely resolution of customer issues and adherence to agreed-upon service levels.</p> </li> <li> <h3><strong>Offers Data Analysis and Customer Insights</strong></h3> <p>Help desk software provides valuable insights into customer behavior and support trends. By analyzing data such as ticket volume, resolution times, and customer feedback, you can identify recurring issues, pinpoint areas for improvement, and make data-driven decisions to enhance overall service quality.</p> </li> </ol> <h2 dir="ltr"><a id="features" name="features"><span style="color:#000000"><span style="background-color:transparent; font-family:arial,sans-serif; font-size:16pt"><strong>What are the Features of Help Desk Software?</strong></span></span></a></h2> <p dir="ltr">Central to the functionality of the best help desk solution are several common features that collectively contribute to its effectiveness. By leveraging the below capabilities, organizations can effectively manage support inquiries, resolve issues promptly, and build stronger relationships with their customers.</p> <ol> <li> <h3><strong>Knowledge Base Management</strong></h3> <p>Knowledge base management is a central component of help desk software, enabling organizations to create, organize, and share information resources such as FAQs, troubleshooting guides, and how-to articles. This feature empowers both support agents and customers by providing quick access to relevant information, reducing resolution times, and promoting self-service support options.</p> </li> <li> <h3><strong>Ticket Management</strong></h3> <p>Ticket management is essential for organizing and prioritizing support requests. IT helpdesk software typically allows support agents to create, assign, categorize, and track tickets throughout their lifecycle. This feature ensures that inquiries are efficiently handled, deadlines are met, and communication with customers remains transparent.</p> </li> <li> <h3><strong>Interaction Tracking</strong></h3> <p>Interaction tracking enables help desk support software to maintain a comprehensive record of all communication and actions related to each support inquiry. This includes emails, phone calls, chat transcripts, and any other interactions between support agents and customers. By providing a complete history of interactions, this feature facilitates continuity and enables agents to pick up where previous conversations left off.</p> </li> <li> <h3><strong>Alerts/Escalation</strong></h3> <p>Alerts and escalation mechanisms are designed to ensure timely responses to critical issues and prevent support inquiries from slipping through the cracks. Help desk software can automatically trigger alerts for overdue tickets, high-priority issues, or specific conditions defined by customizable rules. Escalation procedures route unresolved tickets to higher-level support tiers or management for prompt resolution.</p> </li> <li> <h3><strong>Multi-Channel Communication</strong></h3> <p>Help desk software with multi-channel communication capabilities enables organizations to efficiently manage inquiries from different sources within a unified interface. This feature enhances accessibility, responsiveness, and customer satisfaction by meeting users on their preferred platforms.</p> </li> </ol> <p><em><strong>Read in Detail:</strong> </em><a href="https://www.softwaresuggest.com/blog/must-features-help-desk-software/" target="_blank">12 Must-have Help Desk Software Features</a></p> <h2 dir="ltr"><a id="challenges" name="challenges"><span style="color:#000000"><span style="background-color:transparent; font-family:arial,sans-serif; font-size:16pt"><strong>Challenges with Online Help Desk Software</strong></span></span></a></h2> <p>Help desk software implementation presents several challenges for businesses. Firstly, there's the complexity of configuring and customizing the software to align with specific workflows and integrate seamlessly with existing systems.</p> <p>This process demands both time and technical expertise, often requiring dedicated IT resources. Additionally, ongoing maintenance and updates can strain resources, particularly for smaller businesses with limited IT support. Another significant challenge is ensuring user adoption.</p> <p>Despite training efforts, employees may resist adopting new software, leading to inefficiencies in customer support processes. Moreover, effectively managing the large volumes of data generated by help desk software presents its own set of challenges. Organizing and analyzing this data to extract meaningful insights requires dedicated efforts and resources. Security and compliance are also paramount concerns.</p> <h2 dir="ltr"><a id="cost" name="cost"><span style="color:#000000"><span style="background-color:transparent; font-family:arial,sans-serif; font-size:16pt"><strong>How Much Does Help Desk Software Cost?</strong></span></span></a></h2> <p>Help desk software costs can vary depending on factors like features, user count, and vendor support. Basic packages for small businesses may start at $10 to $50 per user monthly, offering ticketing and basic reporting. Medium to large enterprises might pay $50 to $200 or more monthly per user for advanced features, such as automation and integrations. Some vendors base pricing on ticket volume or offer flat fees for unlimited usage.</p> <p>Free and open-source options exist but may lack advanced features. Businesses should consider their needs and budget when choosing a solution, weighing factors like scalability and <a href="https://www.softwaresuggest.com/blog/customer-support/" target="_blank">customer support</a>. Making an informed decision ensures the selected help desk tools provide value and meet operational requirements.</p> <h2 dir="ltr"><a id="key-considerations" name="key-considerations"><span style="color:#000000"><span style="background-color:transparent; font-family:arial,sans-serif; font-size:16pt"><strong>Key Considerations When Purchasing Help Desk Software</strong></span></span></a></h2> <p dir="ltr">IT help desk solutions are crucial for businesses aiming to streamline their customer support operations. Whether you're a small startup or a large enterprise, several key considerations should guide your decision-making process to ensure you choose the best help desk software that meets your specific needs.</p> <ol> <li> <h3><strong>Assess Automation Features</strong></h3> <p>Look into the automation capabilities of the support desk software. Determine if it offers features like automated ticket routing, canned responses, or chatbots to streamline support processes and enhance efficiency.</p> </li> <li> <h3><strong>Check Ticket Categorization</strong></h3> <p>Ensure that the helpdesk system allows for easy categorization and prioritization of tickets. This functionality helps in organizing incoming requests and ensures timely resolution by directing them to the appropriate personnel or teams.</p> </li> <li> <h3><strong>Ensure Customer Feedback Functionality</strong></h3> <p>Verify that the helpdesk solutions include mechanisms for collecting and managing customer feedback. This could involve surveys, rating systems, or comment sections within the <a href="https://www.softwaresuggest.com/ticketing-management-software" target="_blank">ticketing system</a>, enabling you to gauge customer satisfaction and identify areas for improvement in your support services.</p> </li> </ol> <h2><a id="trends" name="trends"><span style="color:#000000"><strong>Latest Trends in Help Desk Software</strong></span></a></h2> <p>The latest trends in help desk software are shaping the future of customer support and IT service management. Let’s understand these trends in detail.</p> <ol> <li> <h3><strong>Increasing Automation and Self-Service</strong></h3> <p>The push to reduce IT costs and enhance productivity is leading more businesses to adopt automation and self-service options within their IT service desks. While this transition aims to improve efficiency, it can also pose challenges, particularly for smaller businesses that may struggle to implement these technologies.</p> </li> <li> <h3><strong>Bridging the Gap with Conversational AI</strong></h3> <p>In retail customer support, the use of chatbots is increasing, but many still do not meet customer expectations effectively. To address this issue, advancements in conversational AI are being developed. Retailers are looking forward to <a href="https://www.softwaresuggest.com/blog/best-ai-chatbots/" target="_blank">AI-powered bots</a> that can better support their customer service teams and offer a more satisfying and personalized <a href="https://www.softwaresuggest.com/blog/customer-experience/" target="_blank">customer experience</a>.</p> </li> <li> <h3><strong>Leveraging Technology for Enhanced Feedback</strong></h3> <p>Companies are increasingly using technology to gather and analyze customer feedback. This encompasses not just customer service interactions but also insights into products and services. By understanding customer sentiments, businesses can refine their strategies for a better overall experience.</p> </li> <li> <h3><strong>Integration with Collaboration Tools</strong></h3> <p>A lot of help desk solutions are now offering built-in integrations and APIs, allowing businesses to customize their workflows and connect with other tools seamlessly. This flexibility enables organizations to enhance their customer support processes, streamline operations, and improve overall efficiency by leveraging the tools that best fit their needs.</p> </li> <li> <h3><strong>Focus on Omnichannel Support</strong></h3> <p>Customers now expect seamless support across various channels, including email, chat, social media, and phone. Help desk software is increasingly offering omnichannel capabilities, allowing businesses to manage customer interactions from multiple platforms in one unified interface. This enhances customer experience and ensures efficient resolution of inquiries.</p> </li> </ol> <p><span style="font-size:18px"><span style="color:rgb(0,0,0)"><strong>Related Articles:</strong></span></span></p> <ul> <li><a href="https://www.softwaresuggest.com/blog/difference-help-desk-service-desk/" rel="noopener noreferrer" target="_blank">Service Desk vs Help Desk: What’s The Difference?</a></li> <li><a href="https://www.softwaresuggest.com/blog/how-customer-ticket-system-works/" rel="noopener noreferrer" target="_blank">How Does Customer Ticket System Work?</a></li> <li><a href="https://www.softwaresuggest.com/blog/key-steps-to-choose-right-help-desk-software/" rel="noopener noreferrer" target="_blank">4 Key Steps To Choose The Right Help Desk Software for Your Company</a></li> <li><a href="https://www.softwaresuggest.com/blog/help-desk-software-for-small-businesses/" target="_blank">Top 11 Help Desk Software For Small Businesses</a></li> <li><a href="https://www.softwaresuggest.com/blog/help-desk-practices/" target="_blank">Best Help Desk Practices to Improve Customer Support</a></li> <li><a href="https://www.softwaresuggest.com/blog/free-help-desk-software/" target="_blank">Top 11 Free Helpdesk Software</a></li> </ul> </div> </div> </div> </div> <div id="buyers_guide_faq"> </div> </div> <div class="listing_main_tabcontent leader_matrix_tab_content"> <div class="leadermatrix_data_append_here"> </div> </div> <div id="software_review" class="category_software_review"> <div class="main_category_review_title"> <h2 class="category_software_review_title">Help Desk Software Reviews</h2> <span id="category_review_left" class="slider-button prev-button">❮</span> <span id="category_review_right" class="slider-button next-button" style="display: none;">❯</span> </div> <div class="user_review_row"> <div class="user_review_column"> <div> <div class="d-flex align-items-center"> <p class="software_review_name d-flex align-items-center">tryvium</p> <p class="d-flex align-items-center star_rate_icon"><span class="star_new_background">5</span></p> </div> <p class="review_para">Tryvium has significantly enhanced our logistics operations by optimizing communication and streamlining workflows. The platform’s ability to integrate with our existing systems, such as tracking and inventory management tools, has been a game-changer. Its AI-driven insights help us identify inefficiencies and improve delivery timelines, ensuring better service reliability for our customers. While the initial setup required some effort and training, the long-term benefits have far outweighed the challenges. tryvium has become an indispensable tool for improving team collaboration and delivering seamless logistics solutions. </p> </div> <div> <div class="author_name_image"> <div class="author_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/johnmark-20250106190440.png')"></span> </div> </div> <div class="author_name_designation"> <div class="author_name">John Mark </div> <div class="author_designation">Manager</div> </div> </div> <hr class="software_user_review_hr"> <a href="https://www.softwaresuggest.com/tryvium/reviews" rel="noopener" target="_self" class="d-flex justify-content-between align-items-center software_total_review_link"> <p class="total_review_link">See all tryvium Reviews </p> <div class="review_link_icon"></div> </a> </div> </div> <div class="user_review_column"> <div> <div class="d-flex align-items-center"> <p class="software_review_name d-flex align-items-center">ProProfs Knowledge Base</p> <p class="d-flex align-items-center star_rate_icon"><span class="star_new_background">5</span></p> </div> <p class="review_para">The internal comments and real-time collaboration features are fantastic. They allow our team to engage in conversations, share insights, and refine content collectively without switching platforms. </p> </div> <div> <div class="author_name_image"> <div class="author_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/rajeshkumar-20250109103105.png')"></span> </div> </div> <div class="author_name_designation"> <div class="author_name">Rajesh Kumar </div> <div class="author_designation">Marketing Coordinator</div> </div> </div> <hr class="software_user_review_hr"> <a href="https://www.softwaresuggest.com/proprofs-knowledge-base/reviews" rel="noopener" target="_self" class="d-flex justify-content-between align-items-center software_total_review_link"> <p class="total_review_link">See all ProProfs Knowledge Base Reviews </p> <div class="review_link_icon"></div> </a> </div> </div> <div class="user_review_column"> <div> <div class="d-flex align-items-center"> <p class="software_review_name d-flex align-items-center">Raiseaticket</p> <p class="d-flex align-items-center star_rate_icon"><span class="star_new_background">5</span></p> </div> <p class="review_para">Raiseaticket is an excellent ticketing tool with many features. One particularly helpful feature is the scheduled task option, which allows for automatic ticket creation.</p> </div> <div> <div class="author_name_image"> <div class="author_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span> </div> </div> <div class="author_name_designation"> <div class="author_name">Shawn </div> <div class="author_designation">IT Manager</div> </div> </div> <hr class="software_user_review_hr"> <a href="https://www.softwaresuggest.com/raiseaticket/reviews" rel="noopener" target="_self" class="d-flex justify-content-between align-items-center software_total_review_link"> <p class="total_review_link">See all Raiseaticket Reviews </p> <div class="review_link_icon"></div> </a> </div> </div> <div class="user_review_column"> <div> <div class="d-flex align-items-center"> <p class="software_review_name d-flex align-items-center">Microsoft SharePoint</p> <p class="d-flex align-items-center star_rate_icon"><span class="star_new_background">5</span></p> </div> <p class="review_para">We have been using SharePoint for more than 10 years now; it is a great tool for document sharing and collaboration between teams and departments. We use corporate SharePoint as a central repository to store and share documents with colleagues, which saves time and effort.</p> </div> <div> <div class="author_name_image"> <div class="author_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span> </div> </div> <div class="author_name_designation"> <div class="author_name">Asif </div> <div class="author_designation">Cybersecurity Manager</div> </div> </div> <hr class="software_user_review_hr"> <a href="https://www.softwaresuggest.com/microsoft-sharepoint/reviews" rel="noopener" target="_self" class="d-flex justify-content-between align-items-center software_total_review_link"> <p class="total_review_link">See all Microsoft SharePoint Reviews </p> <div class="review_link_icon"></div> </a> </div> </div> <div class="user_review_column"> <div> <div class="d-flex align-items-center"> <p class="software_review_name d-flex align-items-center">Freshdesk</p> <p class="d-flex align-items-center star_rate_icon"><span class="star_new_background">5</span></p> </div> <p class="review_para">Thanks to Freshdesk, we are able to keep our business open, organized, and responsive by categorizing tickets by age, generating productivity data, and reviewing customer satisfaction ratings, all of which save us a lot of time. Our support processes have been greatly improved, resulting in faster response times. Thanks to automation, our agents can now respond to customer contacts much more quickly, and we can spend more time resolving complicated customer issues rather than mundane, repetitive ones. We can also categorize tickets and identify trends in customer contact through the use of processes and tagging. The ability for multiple people to access the same shared mailbox and annotate conversations internally is the biggest benefit to our organization.</p> </div> <div> <div class="author_name_image"> <div class="author_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/riccardololi-20241022093746.jpg')"></span> </div> </div> <div class="author_name_designation"> <div class="author_name">Riccardo Loli </div> <div class="author_designation">Account Manager</div> </div> </div> <hr class="software_user_review_hr"> <a href="https://www.softwaresuggest.com/freshdesk/reviews" rel="noopener" target="_self" class="d-flex justify-content-between align-items-center software_total_review_link"> <p class="total_review_link">See all Freshdesk Reviews </p> <div class="review_link_icon"></div> </a> </div> </div> <div class="user_review_column"> <div> <div class="d-flex align-items-center"> <p class="software_review_name d-flex align-items-center">Zendesk Suite</p> <p class="d-flex align-items-center star_rate_icon"><span class="star_new_background">5</span></p> </div> <p class="review_para">Easy to integrate with email and social media. Easy to customize the quick responses. Easy to provide access to users based on their requirements. Overall, the best product in this subscription fee range.</p> </div> <div> <div class="author_name_image"> <div class="author_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/rahulbabuah-20240921193525.jpeg')"></span> </div> </div> <div class="author_name_designation"> <div class="author_name">Rahul Babu A H </div> <div class="author_designation">Product support specialist</div> </div> </div> <hr class="software_user_review_hr"> <a href="https://www.softwaresuggest.com/zendesk-suite#user-reviews" rel="noopener" target="_self" class="d-flex justify-content-between align-items-center software_total_review_link"> <p class="total_review_link">See all Zendesk Suite Reviews </p> <div class="review_link_icon"></div> </a> </div> </div> </div> </div> <div class="row popular_comparisoion_row"> <div class="col-sm-12 col-xl-12"> <div class="popular_comparision_section"> <h2 class="popular_comparison_heading">Popular Comparisons</h2> <div class="col popular_comparison_list_section common_class_software_comparision"> <div class="row"> <div class="col-md-4 popular_comparison_column"> <div class="col-lg-12 col-md-12 col-sm-12 col-12 flex-wrap comparision_inner_card"> <a href="https://www.softwaresuggest.com/compare/freshdesk-vs-servicedesk-plus" target="_self" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496835039_FD_DEV_400x400.png" alt="Freshdesk Logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Freshdesk">Freshdesk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex 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Hub logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="HubSpot Service Hub">HubSpot Service Hub</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> </div> <div class="col-md-4 popular_comparison_column"> <div class="col-lg-12 col-md-12 col-sm-12 col-12 flex-wrap comparision_inner_card"> <a href="https://www.softwaresuggest.com/compare/web-help-desk-vs-viewabo" target="_self" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1441949796_webhelpdesk.png" alt="Web Help Desk Logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Web Help Desk">Web Help Desk</span> </div> <div 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(1){ current_popup = 'ouibounce-modal'; current_popup_source = 'ExitIntent'; $('#'+current_popup).hide(); toggle_popup(); ajax_load_popup_form(); ga_track_exit_intent_trigger(); } } }); }); }); function ss_redirection(url, blank) { if (blank == '' || !blank) { window.location.href = url; } else { window.open(url); } } var ados; window.onload = (event) => { setTimeout(function(){ loadScripts([ '//www.googletagservices.com/tag/js/gpt.js', ],function(){ googletag.cmd.push(function(){ googletag.defineSlot("/58135396/Category_Banner_Right_Pos1_300_250",[300,250],"div-gpt-ad-1419675489254-0").addService(googletag.pubads()); googletag.defineSlot("/58135396/Category_Leaderboard_PageBottom_728x90",[728,90],"div-gpt-ad-1419597942097-3").addService(googletag.pubads()); googletag.defineSlot("/58135396/Category_Leaderboard_Middle_Slot_728x90",[728,90],"div-gpt-ad-1419597942097-1").addService(googletag.pubads()); googletag.defineSlot("/58135396/Category_Leaderboard_PageBottom_728x90",[728,90],"div-gpt-ad-1419597942097-2").addService(googletag.pubads()); googletag.defineSlot("/58135396/CategorySkyscraper300_600",[300,600],"div-gpt-ad-1427785542966-0").addService(googletag.pubads()); googletag.defineSlot("/58135396/Mobile_Category_Banner_300_250",[300,250],"div-gpt-ad-1472629865717-0").addService(googletag.pubads()); googletag.pubads().setTargeting("pageid","help-desk-software"); googletag.pubads().collapseEmptyDivs(); googletag.pubads().enableSyncRendering(); googletag.enableServices() }); googletag.cmd.push(function() { googletag.display('div-gpt-ad-1419675489254-0'); }); googletag.cmd.push(function() { googletag.display('div-gpt-ad-1427785542966-0'); }); googletag.cmd.push(function(){ googletag.display("div-gpt-ad-1419597942097-1"); }); googletag.cmd.push(function(){ googletag.display("div-gpt-ad-1419597942097-2"); }); }); (function(b,m,h,a,g){b[a]=b[a]||[];b[a].push({"gtm.start":new Date().getTime(),event:"gtm.js"});var k=m.getElementsByTagName(h)[0],e=m.createElement(h),c=a!="dataLayer"?"&l="+a:"";e.async=true;e.src="https://www.googletagmanager.com/gtm.js?id="+g+c;k.parentNode.insertBefore(e,k)})(window,document,"script","dataLayer","GTM-WQDBJVZ"); }, 5000); } //CTA button update on mobile view for accounting category const currentCountryIp = document.getElementById("currentip").value; if(currentCountryIp == "IN") { function isMobileView() { return window.innerWidth <= 767; } function modifyFreeDemoButtons() { const freeDemoButtons = document.querySelectorAll('.connect_now'); const freeTrialButtons = document.querySelectorAll('.onclick_free_trial_free_demo'); const categoryTag = document.querySelector('.categoryid'); const categoryId = categoryTag ? categoryTag.value : 0; freeDemoButtons.forEach(function(freeDemoButton) { if (isMobileView() && categoryId == 1) { freeDemoButton.textContent = "Connect Now"; freeDemoButton.classList.remove('popup_new_free', 'ajax_form_accordion', 'alternatives_req_demo', 'ajax_load_popup_form'); freeDemoButton.removeAttribute('onclick'); freeDemoButton.addEventListener('click', function (e) { e.preventDefault(); //temporary testing mobile no. window.location.href = 'tel:+917969299429'; }); } }); freeTrialButtons.forEach(function (freeTrialButton) { if (isMobileView() && categoryId == 1) { freeTrialButton.classList.add('ga_track_nrd_rd', 'popup_new_free', 'ajax_form_accordion', 'free_trial_btn'); } }); } modifyFreeDemoButtons(); window.addEventListener('resize', modifyFreeDemoButtons); const observer = new MutationObserver(function(mutationsList, observer) { modifyFreeDemoButtons(); }); const targetNodes = document.querySelectorAll(".software_list_append, .listing_main_tabcontent"); const config = { childList: true, subtree: true }; targetNodes.forEach(function(targetNode) { observer.observe(targetNode, config); }); } //end CTA button mobile view fuctionality </script> <script>(function(){function c(){var b=a.contentDocument||a.contentWindow.document;if(b){var d=b.createElement('script');d.innerHTML="window.__CF$cv$params={r:'9157cf39eebb9cb0',t:'MTc0MDE1MjE2MS4wMDAwMDA='};var a=document.createElement('script');a.nonce='';a.src='/cdn-cgi/challenge-platform/scripts/jsd/main.js';document.getElementsByTagName('head')[0].appendChild(a);";b.getElementsByTagName('head')[0].appendChild(d)}}if(document.body){var a=document.createElement('iframe');a.height=1;a.width=1;a.style.position='absolute';a.style.top=0;a.style.left=0;a.style.border='none';a.style.visibility='hidden';document.body.appendChild(a);if('loading'!==document.readyState)c();else if(window.addEventListener)document.addEventListener('DOMContentLoaded',c);else{var e=document.onreadystatechange||function(){};document.onreadystatechange=function(b){e(b);'loading'!==document.readyState&&(document.onreadystatechange=e,c())}}}})();</script></body> </html>

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