Changing your data hosting region

<!DOCTYPE HTML> <html> <head> <meta http-equiv="X-UA-Compatible" content="IE=edge" /> <meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <link rel="canonical" href="https://support.helprace.com/i684-changing-your-data-hosting-region" /> <title>Changing your data hosting region | Helprace Support</title> <meta property="fb:app_id" content="165951040268379" > <meta property="og:title" content="Changing your data hosting region" > <meta property="og:description" content="This feature is available in the Complete plan only. By changing the data hosting region, you can specify where you'd like the data submitted to Helprace to be hosted, stored and processed. The Regional Data Hosting app is disabled by default. If you wish to enable it, go to Apps in the Settings section of your Admin Panel. Click on the Regional Data Hosting app, then click Install. Once it is installed, you can select a desired region for your data to be hosted on the 聽Settings &gt; SECURITY &gt; Privacy page.聽Choose between the EU or the US geographical regions[_cuted_]" > <meta property="og:url" content="https://support.helprace.com/i684-changing-your-data-hosting-region" > <meta property="og:type" content="website" > <meta property="og:image" content="//s3.amazonaws.com/chd-data/data/support/../../defaults/logo.svg" > <script src="//cdn.helprace.com/js/dist/libs/sentry-20241119-0207-320-44346e629b.js" crossorigin="anonymous"></script> <script> if (window.Sentry) { window.Sentry.init({ dsn: 'https://9e7be488a19247058f8b0556071ca2c8@sentry.io/5169410', release: 'helprace@' + "320", whitelistUrls: [ window.location.hostname, // alias page /helprace\.com/ // page and cdn ], ignoreErrors: [ /SecurityError\: Blocked a frame with origin/, // Bug in auto-fill library of browser 'GUI is not defined', // tmp, po file not loaded, fix later 'Application is not defined', 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for="share-via-email-dialog_recipient" class="forms__label_wide">Emails</label> <input tabindex="1" id="share-via-email-dialog_recipient" type="comment" class="text-field text-field_header_small text-field_size_wide" /> </div> <div class="dialog__item"> <label for="share-via-email-dialog_subject" class="forms__label_wide">Subject</label> <input tabindex="1" id="share-via-email-dialog_subject" type="comment" class="text-field text-field_header_small text-field_size_wide" value="Changing your data hosting region" /> </div> <div class="dialog__item"> <label for="share-via-email-dialog_message" class="forms__label_wide">Message</label> <textarea tabindex="1" id="share-via-email-dialog_message" type="comment" class="textarea textarea_size_wide" cols="40" rows="3"></textarea> </div> <div class="dialog__item"> <h2>Changing your data hosting region</h2> <p>This feature is available in the Complete plan only. By changing the data hosting region, you can specify where you'd like the data submitted to Helprace to be hosted, stored and processed. The Regional Data Hosting app is disabled by default. If you…</p> </div> </div> <footer class="content-block__footer normal-buttons"> <div class="btns-list"> <button tabindex="1" class="btn btn-blue"> <span class="btn__label">Send</span> </button> <a tabindex="1" class="btn btn_simple" id="share-via-email-dialog_cancel-btn" href="#" onclick="return false;"> <span class="btn__label">Cancel</span> </a> </div> </footer> </div> </form>  </section> </div>  <article class="content-block layout__list" id="item_container"> <div class="content-block__data"> <div class="topic"> <div class="topic__data"> <header class="topic__header"> <div class="topic__controls"> </div> <h1><i class="topic__icon icon fa fa_icon_knowledgebase fa_color_active fa_20"></i>Changing your data hosting region</h1> </header> <div class="topic__item topic__item_text"><blockquote> <p>This feature is available in the Complete plan only.</p> </blockquote> <p>By changing the data hosting region, you can specify where you'd like the data submitted to Helprace to be hosted, stored and processed.</p> <div class="topic__item topic__item_text"> <p><img src="https://s3.amazonaws.com/chd-data/files/1/3912537629_52ea52d902d6ad31548aadaa87d5c554_2148/regional-data-hosting.png" alt="" data-file="___chdfid_2148___"></p> <p>The Regional Data Hosting app is disabled by default. If you wish to enable it, go to Apps in the Settings section of your Admin Panel. Click on the Regional Data Hosting app, then click Install.</p> <p>Once it is installed, you can select a desired region for your data to be hosted on the <i class="fa fa-cog">聽</i>Settings > SECURITY > Privacy page.聽Choose between the EU or the US geographical regions for hosting certain types of Helprace data when this App is enabled.</p> <p>Please allow some time for your data to be moved to the selected region. You can revisit that page later to see the migration progress.</p> </div> <div class="topic__item topic__item_hasSidebar topic__item_hasSidebar_vCenter">聽</div></div> <div class="topic__item topic__item_tags"> <a class="b-label b-label_tag" style="background-color: #999999; color: #fff" href="/search?q=tagged:%22gdpr%22" rel="tag">gdpr</a> <a class="b-label b-label_tag" style="background-color: #999999; color: #fff" href="/search?q=tagged:%22eu%20hosting%22" rel="tag">eu hosting</a> </div> <div class="topic__item topic__item_hasSidebar topic__item_hasSidebar_vCenter"> <div class="user-info"> <a href="/u4-edward" class="avatar" showProfileLayer="4" > <img src="https://s3.amazonaws.com/chd-data/avatars/605754a1308a2bdf98ccdc9e2b21f3cd5d913c7283813.png" width="40px" height="40px" onerror="onAvatarError(this)"> <div class="avatar__status"></div> </a> <div class="user-info__data user-info__data_simple"> <a class="user-info__name" href="/u4-edward" showProfileLayer="4">Edward</a> <div 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