Helprace Support

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class="topic-list"> <li class="topic-list__item btn_super-hover"> <div class="topic-list__cell cell__time"> <time class="time g-date" scheme="default" datetime="2019-07-09T11:52:31+00:00"></time> </div> <div class="topic-list__cell cell__text"> <h3 class="topic-list__title"> <a href="/i782-ticket-forwarding-email-headers-search-helper-and-more">Ticket Forwarding, Email Headers, Search Helper and More</a> </h3> </div> </li> <li class="topic-list__item btn_super-hover"> <div class="topic-list__cell cell__time"> <time class="time g-date" scheme="default" datetime="2018-12-06T12:50:15+00:00"></time> </div> <div class="topic-list__cell cell__text"> <h3 class="topic-list__title"> <a href="/i754-intuitive-emailing-organization-options-and-more">Intuitive Emailing, Organization Options and More</a> </h3> </div> </li> <li class="topic-list__item btn_super-hover"> <div class="topic-list__cell cell__time"> <time class="time g-date" scheme="default" datetime="2018-11-06T13:30:33+00:00"></time> 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fa_icon_knowledgebase fa_14"></i> <a href="/i45-getting-started-with-helprace">Getting started with Helprace</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i87-your-user-profile-preferences-and-requests-manager">Your user profile, preferences and requests manager</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i44-branding-your-helprace-to-match-your-business-profile">Branding your Helprace to match your business profile</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i46-solving-your-first-support-ticket-in-helprace">Solving your first support ticket in Helprace</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i78-converting-customers-emails-into-helprace-tickets">Converting customers' emails into Helprace tickets</a> </h3> </li> </ul> </div> </li> <li class="topic-list__item btn_super-hover"> <div class="topic-list__cell cell__text"> <h4 class="topic-list__title topic-list__title_3"> <a href="/s1-general/knowledgebase/top/c1-tickets"> Tickets<span class="counter">38</span> </a> </h4> <ul class="topic-list__text"> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i705-phone-tickets">Phone Tickets</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i726-when-a-user-with-many-emails-contacts-me-where-will-my-reply-be-sent">When a user with many emails contacts me, where will my reply be sent?</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i646-favicon-badge-counters-for-ticket-filters">Favicon badge counters for ticket filters</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i781-forwarding-tickets-and-ticket-replies">Forwarding tickets and ticket replies</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i626-ticket-reminder-ticket-snooze">Ticket reminder (ticket snooze)</a> </h3> </li> </ul> </div> </li> <li class="topic-list__item btn_super-hover"> <div class="topic-list__cell cell__text"> <h4 class="topic-list__title topic-list__title_3"> <a href="/s1-general/knowledgebase/top/c17-email-setup"> Email Setup<span class="counter">7</span> </a> </h4> <ul class="topic-list__text"> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i79-adding-mailboxes-and-setting-up-email-forwarding">Adding mailboxes and setting up email forwarding</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i479-setup-dmarc-to-help-with-email-delivery">Setup DMARC to help with email delivery</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i478-setup-dkim-to-help-with-email-delivery">Setup DKIM to help with email delivery</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i222-set-up-spf-to-help-with-email-delivery">Set up SPF to help with email delivery</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i475-sending-emails-via-custom-smtp">Sending emails via custom SMTP</a> </h3> </li> </ul> </div> </li> <li class="topic-list__item btn_super-hover"> <div class="topic-list__cell cell__text"> <h4 class="topic-list__title topic-list__title_3"> <a href="/s1-general/knowledgebase/top/c6-community"> Community<span class="counter">17</span> </a> </h4> <ul class="topic-list__text"> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i514-posting-without-signup">Posting without signup</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i502-praise-channel">Praise channel</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i501-problems-channel">Problems channel</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i500-ideas-channel">Ideas channel</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i499-questions-channel">Questions channel</a> </h3> </li> </ul> </div> </li> <li class="topic-list__item btn_super-hover"> <div class="topic-list__cell cell__text"> <h4 class="topic-list__title topic-list__title_3"> <a href="/s1-general/knowledgebase/top/c5-knowledge-base"> Knowledge Base<span class="counter">8</span> </a> </h4> <ul class="topic-list__text"> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i503-knowledge-base-articles">Knowledge base articles</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i496-article-comments">Article comments</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i495-article-usefulness-rating">Article usefulness rating</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i343-how-to-pin-knowledge-base-articles-to-the-top">How to pin Knowledge Base articles to the top</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i317-agent-collision-detection-for-articles-and-topics">Agent collision detection for articles and topics</a> </h3> </li> </ul> </div> </li> <li class="topic-list__item btn_super-hover"> <div class="topic-list__cell cell__text"> <h4 class="topic-list__title topic-list__title_3"> <a href="/s1-general/knowledgebase/top/c3-integration"> Integration<span class="counter">9</span> </a> </h4> <ul class="topic-list__text"> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i641-converting-live-chat-history-and-offline-messages-to-tickets">Converting live chat history and offline messages to tickets</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i461-webhooks">Webhooks</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i437-building-custom-apps">Building Custom Apps</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i348-feedback-widget-plugin-sso-integration-for-wordpress">Feedback Widget plugin & SSO Integration for Wordpress</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i302-adding-community-knowledge-base-search-field-to-your-site">Adding Community & Knowledge Base search field to your site</a> </h3> </li> </ul> </div> </li> <li class="topic-list__item btn_super-hover"> <div class="topic-list__cell cell__text"> <h4 class="topic-list__title topic-list__title_3"> <a href="/s1-general/knowledgebase/top/c4-best-practices"> Best Practices<span class="counter">3</span> </a> </h4> <ul class="topic-list__text"> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i202-creating-mailboxes-and-separating-tickets-received-at-different-addresses">Creating mailboxes and separating tickets received at different addresses</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i115-organizing-content-for-optimum-engagement">Organizing content for optimum engagement</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i95-formatting-guide-for-your-knowledge-base-articles">Formatting guide for your knowledge base articles</a> </h3> </li> </ul> </div> </li> <li class="topic-list__item btn_super-hover"> <div class="topic-list__cell cell__text"> <h4 class="topic-list__title topic-list__title_3"> <a href="/s1-general/knowledgebase/top/c10-user-portal"> User Portal<span class="counter">9</span> </a> </h4> <ul class="topic-list__text"> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i108-spaces">Spaces</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i126-space-restrictions">Space restrictions</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i190-apps-in-helprace">Apps in Helprace</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i291-remove-updates-knowledge-base-problems-questions-ideas-praise-from-user-portal">Remove Updates, Knowledge Base, Problems, Questions, Ideas, Praise from User Portal</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i215-creating-an-ideas-lab-video">Creating an Ideas Lab (video)</a> </h3> </li> </ul> </div> </li> <li class="topic-list__item btn_super-hover"> <div class="topic-list__cell cell__text"> <h4 class="topic-list__title topic-list__title_3"> <a href="/s1-general/knowledgebase/top/c11-end-user-guide"> End-user guide<span class="counter">8</span> </a> </h4> <ul class="topic-list__text"> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i114-how-to-register-and-participate-in-a-helprace-portal">How to register and participate in a Helprace portal</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i118-how-to-submit-a-request-to-the-support-team">How to submit a request to the support team</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i689-deleting-your-topics-replies-and-comments">Deleting your topics, replies and comments</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i688-deleting-your-tickets">Deleting your tickets</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i686-deleting-your-profile-as-a-user">Deleting your profile as a user</a> </h3> </li> </ul> </div> </li> <li class="topic-list__item btn_super-hover"> <div class="topic-list__cell cell__text"> <h4 class="topic-list__title topic-list__title_3"> <a href="/s1-general/knowledgebase/top/c13-general"> General<span class="counter">14</span> </a> </h4> <ul class="topic-list__text"> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i691-user-data-privacy-guide-gdpr-compliance">User data privacy guide (GDPR compliance)</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i684-changing-your-data-hosting-region">Changing your data hosting region</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i683-disabling-the-contact-cloud-app">Disabling the Contact Cloud app</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i682-deleting-your-helprace-account">Deleting your Helprace account</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i675-activity-and-moderation-filters-options">Activity and Moderation filters & options</a> </h3> </li> </ul> </div> </li> <li class="topic-list__item btn_super-hover"> <div class="topic-list__cell cell__text"> <h4 class="topic-list__title topic-list__title_3"> <a href="/s1-general/knowledgebase/top/c14-frequently-asked-questions"> Frequently Asked Questions<span class="counter">2</span> </a> </h4> <ul class="topic-list__text"> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i113-what-is-an-agent-in-billing-terms">What is an agent (in billing terms)?</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i134-why-can-t-i-sign-up-or-log-in-to-my-helprace-account">Why can't I sign up or log in to my Helprace account?</a> </h3> </li> </ul> </div> </li> <li class="topic-list__item btn_super-hover"> <div class="topic-list__cell cell__text"> <h4 class="topic-list__title topic-list__title_3"> <a href="/s1-general/knowledgebase/top/c15-user-management"> User Management<span class="counter">8</span> </a> </h4> <ul class="topic-list__text"> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i184-changing-user-roles">Changing user roles</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i84-user-roles">User roles</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i685-editing-user-profile-details">Editing user profile details</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i457-merging-users">Merging users</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i286-blocking-a-user">Blocking a user</a> </h3> </li> </ul> </div> </li> <li class="topic-list__item btn_super-hover"> <div class="topic-list__cell cell__text"> <h4 class="topic-list__title topic-list__title_3"> <a href="/s1-general/knowledgebase/top/c16-visual-editor"> Visual Editor<span class="counter">2</span> </a> </h4> <ul class="topic-list__text"> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i512-autogenerated-table-of-contents">Autogenerated table of contents</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i283-syntax-highlighting-for-code-snippets">Syntax highlighting for code snippets</a> </h3> </li> </ul> </div> </li> <li class="topic-list__item btn_super-hover"> <div class="topic-list__cell cell__text"> <h4 class="topic-list__title topic-list__title_3"> <a href="/s1-general/knowledgebase/top/c25-user-portal-customization"> User Portal Customization<span class="counter">2</span> </a> </h4> <ul class="topic-list__text"> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i640-adding-live-chat-to-your-user-portal">Adding live chat to your user portal</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i331-user-portal-customization-css-header-footer">User portal customization (CSS, Header & Footer)</a> </h3> </li> </ul> </div> </li> <li class="topic-list__item btn_super-hover"> <div class="topic-list__cell cell__text"> <h4 class="topic-list__title topic-list__title_3"> <a href="/s1-general/knowledgebase/top/c26-teams-groups-organizations"> Teams, Groups & Organizations<span class="counter">4</span> </a> </h4> <ul class="topic-list__text"> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i736-about-teams-groups-organizations">About Teams, Groups & Organizations</a> </h3> </li> <li> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa 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data-href="/vote-item/i517-is-it-possible-to-have-a-version-running-on-our-own-server/1" onClick="return false;" rel="nofollow" class="btn btn_simple btn_simple_highlight btn_super-hover-item" id="vote_action_517"> <span class="btn__label">7</span> <i class="btn__icon fa fa-thumbs-up"></i></a>  <div class="layer" id="popup-hover_support_517" style="position:absolute; display:none;"> <i class="layer__arrowSpace"></i> <div class="layer__item"> <span class="vote_positive">7</span> people support this </div> </div> </div> </div> <div class="topic-list__cell cell__status"> <span class="status answered"> Answered </span> </div> <div class="topic-list__cell cell__text"> <h3 class="topic-list__title"> <a href="/i517-is-it-possible-to-have-a-version-running-on-our-own-server">Is it possible to have a version running on our own server?</a> </h3> <div class="topic-list__info"> <span class="mobileHide"> <a href="/u7298-megan-neal" showProfileLayer="299195">Megan Neal</a> · </span> <a href="/i517-is-it-possible-to-have-a-version-running-on-our-own-server#comments_section" title="Replies"><i class="b-icon fa fa-comment fa_12 fa_light"></i> 2</a> <span class="mobileHide"> · Last reply <time class="pseudo-link g-date" scheme="default" datetime="2019-02-13T23:11:48+00:00"></time> by <a href='/u8866-sivert' showProfileLayer='373231' >Sivert</a> </span> </div> </div> </li> <li class="topic-list__item btn_super-hover"> <div class="topic-list__cell cell__vote"> <div class="vote_block" id="item_support_182"> <a data-href="/vote-item/i182-do-my-users-have-to-signup-to-submit-a-request/1" onClick="return false;" rel="nofollow" class="btn btn_simple btn_simple_highlight btn_super-hover-item" id="vote_action_182"> <span class="btn__label">5</span> <i class="btn__icon fa fa-thumbs-up"></i></a>  <div class="layer" id="popup-hover_support_182" style="position:absolute; display:none;"> <i class="layer__arrowSpace"></i> <div class="layer__item"> <span class="vote_positive">5</span> people support this </div> </div> </div> </div> <div class="topic-list__cell cell__status"> <span class="status answered"> Answered </span> </div> <div class="topic-list__cell cell__text"> <h3 class="topic-list__title"> <a href="/i182-do-my-users-have-to-signup-to-submit-a-request">Do my users have to signup to submit a request?</a> </h3> <div class="topic-list__info"> <span class="mobileHide"> <a href="/u20-vic" showProfileLayer="82">Vic</a> · </span> <a href="/i182-do-my-users-have-to-signup-to-submit-a-request#comments_section" title="Replies"><i class="b-icon fa fa-comment fa_12 fa_light"></i> 1</a> <span class="mobileHide"> · Last reply <time class="pseudo-link g-date" scheme="default" datetime="2015-07-24T10:27:23+00:00"></time> by <a href='/u4-edward' showProfileLayer='4' >Edward</a> </span> </div> </div> </li> <li class="topic-list__item btn_super-hover"> <div class="topic-list__cell cell__vote"> <div class="vote_block" id="item_support_797"> <a data-href="/vote-item/i797-need-to-add-a-new-request-type/1" onClick="return false;" rel="nofollow" class="btn btn_simple btn_simple_highlight btn_super-hover-item" id="vote_action_797"> <span class="btn__label">5</span> <i class="btn__icon fa fa-thumbs-up"></i></a>  <div class="layer" id="popup-hover_support_797" style="position:absolute; display:none;"> <i class="layer__arrowSpace"></i> <div class="layer__item"> <span class="vote_positive">5</span> people support this </div> </div> </div> </div> <div class="topic-list__cell cell__text"> <h3 class="topic-list__title"> <a href="/i797-need-to-add-a-new-request-type">Need to add a new request type</a> </h3> <div class="topic-list__info"> <span class="mobileHide"> <a href="/u10540-cyates" showProfileLayer="480595">Cyates</a> · </span> <a href="/i797-need-to-add-a-new-request-type#comments_section" title="Replies"><i class="b-icon fa fa-comment fa_12 fa_light"></i> 1</a> <span class="mobileHide"> · Last reply <time class="pseudo-link g-date" scheme="default" datetime="2020-04-02T16:56:04+00:00"></time> by <a href='/u1-gregory' showProfileLayer='1' >Gregory</a> </span> </div> </div> </li> <li class="topic-list__item btn_super-hover"> <div class="topic-list__cell cell__vote"> <div class="vote_block" id="item_support_702"> <a data-href="/vote-item/i702-spelling-check-in-tickets-reply/1" onClick="return false;" rel="nofollow" class="btn btn_simple btn_simple_highlight btn_super-hover-item" id="vote_action_702"> <span class="btn__label">4</span> <i class="btn__icon fa fa-thumbs-up"></i></a>  <div class="layer" id="popup-hover_support_702" style="position:absolute; display:none;"> <i class="layer__arrowSpace"></i> <div class="layer__item"> <span class="vote_positive">4</span> people support this </div> </div> </div> </div> <div class="topic-list__cell cell__status"> <span class="status answered"> Answered </span> </div> <div class="topic-list__cell cell__text"> <h3 class="topic-list__title"> <a href="/i702-spelling-check-in-tickets-reply">Spelling Check in Tickets Reply</a> </h3> <div class="topic-list__info"> <span class="mobileHide"> <a href="/u7583-khalid-ibrawish" showProfileLayer="311667">Khalid Ibrawish</a> · </span> <a href="/i702-spelling-check-in-tickets-reply#comments_section" title="Replies"><i class="b-icon fa fa-comment fa_12 fa_light"></i> 1</a> <span class="mobileHide"> · Last reply <time class="pseudo-link g-date" scheme="default" datetime="2018-06-29T11:28:50+00:00"></time> by <a href='/u4-edward' showProfileLayer='4' >Edward</a> </span> </div> </div> </li> <li class="topic-list__item btn_super-hover"> <div class="topic-list__cell cell__vote"> <div class="vote_block" id="item_support_816"> <a data-href="/vote-item/i816-can-i-import-tickets-from-the-api-with-a-specific-ticket-id-from-our-old-system/1" onClick="return false;" rel="nofollow" class="btn btn_simple btn_simple_highlight btn_super-hover-item" id="vote_action_816"> <span class="btn__label">4</span> <i class="btn__icon fa fa-thumbs-up"></i></a>  <div class="layer" id="popup-hover_support_816" style="position:absolute; display:none;"> <i class="layer__arrowSpace"></i> <div class="layer__item"> <span class="vote_positive">4</span> people support this </div> </div> </div> </div> <div class="topic-list__cell cell__text"> <h3 class="topic-list__title"> <a href="/i816-can-i-import-tickets-from-the-api-with-a-specific-ticket-id-from-our-old-system">Can I import tickets from the API with a specific ticket ID from our old system?</a> </h3> <div class="topic-list__info"> <span class="mobileHide"> <a href="/u9635-david-eilers" showProfileLayer="408798">David Eilers</a> · </span> <a href="/i816-can-i-import-tickets-from-the-api-with-a-specific-ticket-id-from-our-old-system#comments_section" title="Replies"><i class="b-icon fa fa-comment fa_12 fa_light"></i> 1</a> <span class="mobileHide"> · Last reply <time class="pseudo-link g-date" scheme="default" datetime="2021-08-31T13:32:05+00:00"></time> by <a href='/u1-gregory' showProfileLayer='1' >Gregory</a> </span> </div> </div> </li> </ul> </div> <footer class="content-block__footer content-block__footer_btnList"> <a class="btn btn_simple" href="/s1-general/questions/hot">Hot</a> <a class="btn btn_simple" href="/s1-general/questions/new">New</a> <a class="btn btn_simple" href="/s1-general/questions/top">Frequently Asked</a> <a class="btn btn_simple" href="/s1-general/questions/answered">Answered</a> <a class="btn btn_simple" href="/s1-general/questions/unanswered">Unanswered</a> <a class="btn btn_simple" href="/s1-general/questions/activity">Activity</a> </footer> </section> <section class="content-block layout__list"> <header class="content-block__header"> <div class="content-block__header-main"> <h3> <a href="/s1-general/ideas/top"> <span class="main-name"> Top Ideas </span> </a> </h3> </div> </header> <div class="content-block__data"> <ul class="topic-list" id="topics-list"> <li class="topic-list__item btn_super-hover"> <div class="topic-list__cell cell__vote"> <div class="vote_block" id="item_support_147"> <a data-href="/vote-item/i147-app-for-android-and-ios-devices/1" onClick="return false;" rel="nofollow" class="btn btn_simple btn_simple_highlight btn_super-hover-item" id="vote_action_147"> <span class="btn__label">39</span> <i class="btn__icon fa fa-thumbs-up"></i></a>  <div class="layer" id="popup-hover_support_147" style="position:absolute; display:none;"> <i class="layer__arrowSpace"></i> <div class="layer__item"> <span class="vote_positive">39</span> people support this </div> </div> </div> </div> <div class="topic-list__cell cell__status"> <span class="status planned"> Planned </span> </div> <div class="topic-list__cell cell__text"> <h3 class="topic-list__title"> <a href="/i147-app-for-android-and-ios-devices">App for Android and iOS devices</a> </h3> <div class="topic-list__info"> <span class="mobileHide"> <a href="/u458-system-manager" showProfileLayer="994">System Manager</a> · </span> <a href="/i147-app-for-android-and-ios-devices#comments_section" title="Replies"><i class="b-icon fa fa-comment fa_12 fa_light"></i> 4</a> <span class="mobileHide"> · Last reply <time class="pseudo-link g-date" scheme="default" datetime="2019-07-17T23:58:11+00:00"></time> by <a href='/u1204-pagandai-v-pannir-selvam' showProfileLayer='3300' >PAGANDAI V PANNIR SELVAM</a> </span> </div> </div> </li> <li class="topic-list__item btn_super-hover"> <div class="topic-list__cell cell__vote"> <div class="vote_block" id="item_support_43"> <a data-href="/vote-item/i43-live-chat-module/1" onClick="return false;" rel="nofollow" class="btn btn_simple btn_simple_highlight btn_super-hover-item" id="vote_action_43"> <span class="btn__label">34</span> <i class="btn__icon fa fa-thumbs-up"></i></a>  <div class="layer" id="popup-hover_support_43" style="position:absolute; display:none;"> <i class="layer__arrowSpace"></i> <div class="layer__item"> <span class="vote_positive">34</span> people support this </div> </div> </div> </div> <div class="topic-list__cell cell__status"> <span class="status started"> Started </span> </div> <div class="topic-list__cell cell__text"> <h3 class="topic-list__title"> <a href="/i43-live-chat-module">Live chat module</a> </h3> <div class="topic-list__info"> <span class="mobileHide"> <a href="/u19-jason-vaillancourt" showProfileLayer="77">Jason Vaillancourt</a> · </span> <a href="/i43-live-chat-module#comments_section" title="Replies"><i class="b-icon fa fa-comment fa_12 fa_light"></i> 8</a> <span class="mobileHide"> · Last reply <time class="pseudo-link g-date" scheme="default" datetime="2016-06-23T15:08:57+00:00"></time> by <a href='/u4-edward' showProfileLayer='4' >Edward</a> </span> </div> </div> </li> <li class="topic-list__item btn_super-hover"> <div class="topic-list__cell cell__vote"> <div class="vote_block" id="item_support_266"> <a data-href="/vote-item/i266-multilingual-user-portal/1" onClick="return false;" rel="nofollow" class="btn btn_simple btn_simple_highlight btn_super-hover-item" id="vote_action_266"> <span class="btn__label">31</span> <i class="btn__icon fa fa-thumbs-up"></i></a>  <div class="layer" id="popup-hover_support_266" style="position:absolute; display:none;"> <i class="layer__arrowSpace"></i> <div class="layer__item"> <span class="vote_positive">31</span> people support this </div> </div> </div> </div> <div class="topic-list__cell cell__text"> <h3 class="topic-list__title"> <a href="/i266-multilingual-user-portal">Multilingual user portal</a> </h3> <div class="topic-list__info"> <span class="mobileHide"> <a href="/u1972-josh-chai" showProfileLayer="7156">Josh Chai</a> · </span> <a href="/i266-multilingual-user-portal#comments_section" title="Replies"><i class="b-icon fa fa-comment fa_12 fa_light"></i> 9</a> <span class="mobileHide"> · Last reply <time class="pseudo-link g-date" scheme="default" datetime="2023-03-07T11:43:36+00:00"></time> by <a href='/u13638-pedrol' showProfileLayer='2111491' >Pedrol</a> </span> </div> </div> </li> <li class="topic-list__item btn_super-hover"> <div class="topic-list__cell cell__vote"> <div class="vote_block" id="item_support_166"> <a data-href="/vote-item/i166-time-tracking-for-tickets/1" onClick="return false;" rel="nofollow" class="btn btn_simple btn_simple_highlight btn_super-hover-item" id="vote_action_166"> <span class="btn__label">18</span> <i class="btn__icon fa fa-thumbs-up"></i></a>  <div class="layer" id="popup-hover_support_166" style="position:absolute; display:none;"> <i class="layer__arrowSpace"></i> <div class="layer__item"> <span class="vote_positive">18</span> people support this </div> </div> </div> </div> <div class="topic-list__cell cell__text"> <h3 class="topic-list__title"> <a href="/i166-time-tracking-for-tickets">Time tracking for tickets</a> </h3> <div class="topic-list__info"> <span class="mobileHide"> <a href="/u4-edward" showProfileLayer="4">Edward</a> · </span> <a href="/i166-time-tracking-for-tickets#comments_section" title="Replies"><i class="b-icon fa fa-comment fa_12 fa_light"></i> 2</a> <span class="mobileHide"> · Last reply <time class="pseudo-link g-date" scheme="default" datetime="2016-06-14T15:50:06+00:00"></time> by <a href='/u3588-techtonic907' showProfileLayer='50738' >Techtonic907</a> </span> </div> </div> </li> <li class="topic-list__item btn_super-hover"> <div class="topic-list__cell cell__vote"> <div class="vote_block" id="item_support_140"> <a data-href="/vote-item/i140-jira-integration/1" onClick="return false;" rel="nofollow" class="btn btn_simple btn_simple_highlight btn_super-hover-item" id="vote_action_140"> <span class="btn__label">17</span> <i class="btn__icon fa fa-thumbs-up"></i></a>  <div class="layer" id="popup-hover_support_140" style="position:absolute; display:none;"> <i class="layer__arrowSpace"></i> <div class="layer__item"> <span class="vote_positive">17</span> people support this </div> </div> </div> </div> <div class="topic-list__cell cell__text"> <h3 class="topic-list__title"> <a href="/i140-jira-integration">Jira integration</a> </h3> <div class="topic-list__info"> <span class="mobileHide"> <a href="/u431-stefan-probst" showProfileLayer="951">Stefan Probst</a> · </span> <a href="/i140-jira-integration#comments_section" title="Replies"><i class="b-icon fa fa-comment fa_12 fa_light"></i> 5</a> <span class="mobileHide"> · Last reply <time class="pseudo-link g-date" scheme="default" datetime="2016-08-26T09:20:45+00:00"></time> by <a href='/u4-edward' showProfileLayer='4' >Edward</a> </span> </div> </div> </li> </ul> </div> <footer class="content-block__footer content-block__footer_btnList"> <a class="btn btn_simple" href="/s1-general/ideas/hot">Hot</a> <a class="btn btn_simple" href="/s1-general/ideas/top">Top</a> <a class="btn btn_simple" href="/s1-general/ideas/new">New</a> <a class="btn btn_simple" href="/s1-general/ideas/accepted">Accepted</a> <a class="btn btn_simple" href="/s1-general/ideas/closed">Closed</a> <a class="btn btn_simple" href="/s1-general/ideas/activity">Activity</a> </footer> </section> <section id="praise-block" class="content-block layout__list"> <header class="content-block__header"> <div class="content-block__header-main"> <h3> <a href="/s1-general/praise/new"> Praise </a> </h3> </div> </header> <div class="content-block__data"> <ul class="topic-list" id="topics-list"> <li class="topic-list__item"> <div class="topic-list__cell cell__avatar"> <a href="/u12618-anonymized" class="avatar" showProfileLayer="1847111" > <div style="width: 40px; height: 40px; font-size: 40px; line-height: 40px; display: inline-block; border-radius:50%; color: #FFF; background-color: #FFF;"> <span style="background-color: #722E73; width: 100%; height: 100%; display: block; border-radius:50%; opacity: 0.5; text-align: center; font-size: 0.4em;"> A </span> </div> </a> </div> <div class="topic-list__cell cell__text"> <blockquote class="blockquote"> <div class="topic-list__text"> <em><a href="/i820-complete-solution">Complete solution</a></em> I like how well thought out this software is and the modular approach it takes to cover different areas. Without a doubt it is a very good option. <a href="/i820-complete-solution">more</a> </div> <div class="topic-list__info"> <a href="/u12618-anonymized" showProfileLayer="1847111">anonymized</a> </div> </blockquote> </div> </li> <li class="topic-list__item"> <div class="topic-list__cell cell__avatar"> <a href="/u7356-christian-marsch" class="avatar" showProfileLayer="302106" > <img src="https://s3.amazonaws.com/chd-data/avatars/21ec02e921ae7add71c9a42b6cb355c95a4ca6e6a3836.png" width="40px" height="40px" onerror="onAvatarError(this)"> </a> </div> <div class="topic-list__cell cell__text"> <blockquote class="blockquote"> <div class="topic-list__text"> <em><a href="/i748-great-product-and-great-support">Great product and great support.</a></em> Thanks for great support and for implementing restrictions on spaces to certain users / groups. <a href="/i748-great-product-and-great-support">more</a> </div> <div class="topic-list__info"> <a href="/u7356-christian-marsch" showProfileLayer="302106">Christian Marsch</a> </div> </blockquote> </div> </li> <li class="topic-list__item"> <div class="topic-list__cell cell__avatar"> <a href="/u6408-mustafa-younis" class="avatar" showProfileLayer="266071" > <img src="https://s3.amazonaws.com/chd-data/avatars/f7232904133a9e549eedb74e3b0676755a8beabb7b6e3.png" width="40px" height="40px" onerror="onAvatarError(this)"> </a> </div> <div class="topic-list__cell cell__text"> <blockquote class="blockquote"> <div class="topic-list__text"> <em><a href="/i670-thanks-a-lot">Thanks a lot!</a></em> </div> <div class="topic-list__info"> <a href="/u6408-mustafa-younis" showProfileLayer="266071">Mustafa Younis</a> </div> </blockquote> </div> </li> </ul> </div> </section> <section class="content-block layout__list"> <header class="content-block__header"> <div class="content-block__header-main"> <h3> <a href="/s1-general/all/activity"> Activity </a> </h3> <a href="/s1-general/all/activity?format=rss"> <i class="icon fa fa-rss fa_lighter fa_small"></i> </a> </div> </header> <div class="content-block__data"> <ul class="topic-list" id="activity"> <li class="topic-list__item topic-list__item_separator"> <div class="topic-list__cell">Older than a week</div> </li> <li class="topic-list__item btn_super-hover" id="activity-54867495"> <div class="topic-list__cell cell__avatar"> <a href="/u13638-pedrol" class="avatar" showProfileLayer="2111491" > <div style="width: 40px; height: 40px; font-size: 40px; line-height: 40px; display: inline-block; border-radius:50%; color: #FFF; background-color: #FFF;"> <span style="background-color: #4E533F; width: 100%; height: 100%; display: block; border-radius:50%; opacity: 0.5; text-align: center; font-size: 0.4em;"> P </span> </div> </a> </div> <div class="topic-list__cell cell__action"> <div class="topic-list__action"> <a href="/i266-multilingual-user-portal#comment-86295" class="type"> Commented </a> </div> <time class="topic-list__action-time time g-date" scheme="default" datetime="2023-03-07T11:43:36+00:00"></time> </div> <div class="topic-list__cell cell__text has-icon"> <div class="topic-list__action-desc"> <a style='' href='/i266-multilingual-user-portal#item_comment_block_86295'>Edward</a>'s reply to </div> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_ideas fa_14"></i> <a href="/i266-multilingual-user-portal">Multilingual user portal</a> </h3> <div class="topic-list__info"> <span class="vote_block" id="item_support_266-activity54867495"> <span data-href="/vote-item/i266-multilingual-user-portal/1" onClick="return false;" rel="nofollow" class="" id="vote_action_266-activity54867495"> <span class="">31</span> <i class="icon fa_12 fa fa-thumbs-up"></i></span>  <div class="layer" id="popup-hover_support_266-activity54867495" style="position:absolute; display:none;"> <i class="layer__arrowSpace"></i> <div class="layer__item"> <span class="vote_positive">31</span> people support this </div> </div> </span> · <span class="mobileHide"> <a href="/u1972-josh-chai" showProfileLayer="7156">Josh Chai</a> · </span> <a href="/i266-multilingual-user-portal#comments_section" title="Replies"><i class="b-icon fa fa-comment fa_12 fa_light"></i> 9</a> <span class="mobileHide"> · Last reply <time class="pseudo-link g-date" scheme="default" datetime="2023-03-07T11:43:36+00:00"></time> by <a href='/u13638-pedrol' showProfileLayer='2111491' >Pedrol</a> </span> </div> </div> </li> <li class="topic-list__item btn_super-hover" id="activity-53555300"> <div class="topic-list__cell cell__avatar"> <a href="/u13578-laiq-rahaman" class="avatar" showProfileLayer="2098615" > <div style="width: 40px; height: 40px; font-size: 40px; line-height: 40px; display: inline-block; border-radius:50%; color: #FFF; background-color: #FFF;"> <span style="background-color: #536720; width: 100%; height: 100%; display: block; border-radius:50%; opacity: 0.5; text-align: center; font-size: 0.4em;"> LR </span> </div> </a> </div> <div class="topic-list__cell cell__action"> <div class="topic-list__action"> <a href="/i831-extract-data-for-reports" class="type"> Posted </a> </div> <time class="topic-list__action-time time g-date" scheme="default" datetime="2023-01-07T16:22:55+00:00"></time> </div> <div class="topic-list__cell cell__text has-icon"> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_ideas fa_14"></i> <a href="/i831-extract-data-for-reports">Extract data for reports</a> </h3> <div class="topic-list__info"> <span class="vote_block" id="item_support_831-activity53555300"> <span data-href="/vote-item/i831-extract-data-for-reports/1" onClick="return false;" rel="nofollow" class="" id="vote_action_831-activity53555300"> <span class="">2</span> <i class="icon fa_12 fa fa-thumbs-up"></i></span>  <div class="layer" id="popup-hover_support_831-activity53555300" style="position:absolute; display:none;"> <i class="layer__arrowSpace"></i> <div class="layer__item"> <span class="vote_positive">2</span> people support this </div> </div> </span> · <span class="mobileHide"> <a href="/u13578-laiq-rahaman" showProfileLayer="2098615">Laiq Rahaman</a> · </span> <a href="/i831-extract-data-for-reports#comments_section" title="Replies"><i class="b-icon fa fa-comment fa_12 fa_light"></i> 0</a> <span class="mobileHide"> · Posted <time class="pseudo-link g-date" scheme="default" datetime="2023-01-07T16:22:55+00:00"></time> </span> </div> </div> </li> <li class="topic-list__item btn_super-hover" id="activity-43719763"> <div class="topic-list__cell cell__avatar"> <a href="/u12717-admin-misas-org" class="avatar" showProfileLayer="1869276" > <div style="width: 40px; height: 40px; font-size: 40px; line-height: 40px; display: inline-block; border-radius:50%; color: #FFF; background-color: #FFF;"> <span style="background-color: #053365; width: 100%; height: 100%; display: block; border-radius:50%; opacity: 0.5; text-align: center; font-size: 0.4em;"> AM </span> </div> </a> </div> <div class="topic-list__cell cell__action"> <div class="topic-list__action"> <a href="/i821-markup-support-or-keyboard-shortcuts" class="type"> Posted </a> </div> <time class="topic-list__action-time time g-date" scheme="default" datetime="2022-01-12T19:02:58+00:00"></time> </div> <div class="topic-list__cell cell__text has-icon"> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_ideas fa_14"></i> <a href="/i821-markup-support-or-keyboard-shortcuts">Markup support or keyboard shortcuts</a> </h3> <div class="topic-list__info"> <span class="vote_block" id="item_support_821-activity43719763"> <span data-href="/vote-item/i821-markup-support-or-keyboard-shortcuts/1" onClick="return false;" rel="nofollow" class="" id="vote_action_821-activity43719763"> <span class="">1</span> <i class="icon fa_12 fa fa-thumbs-up"></i></span>  <div class="layer" id="popup-hover_support_821-activity43719763" style="position:absolute; display:none;"> <i class="layer__arrowSpace"></i> <div class="layer__item"> <span class="vote_positive">1</span> person supports this </div> </div> </span> · <span class="mobileHide"> <a href="/u12717-admin-misas-org" showProfileLayer="1869276">Admin Misas.org</a> · </span> <a href="/i821-markup-support-or-keyboard-shortcuts#comments_section" title="Replies"><i class="b-icon fa fa-comment fa_12 fa_light"></i> 0</a> <span class="mobileHide"> · Posted <time class="pseudo-link g-date" scheme="default" datetime="2022-01-12T19:02:58+00:00"></time> </span> </div> </div> </li> <li class="topic-list__item btn_super-hover" id="activity-43695254"> <div class="topic-list__cell cell__avatar"> <a href="/u12618-anonymized" class="avatar" showProfileLayer="1847111" > <div style="width: 40px; height: 40px; font-size: 40px; line-height: 40px; display: inline-block; border-radius:50%; color: #FFF; background-color: #FFF;"> <span style="background-color: #722E73; width: 100%; height: 100%; display: block; border-radius:50%; opacity: 0.5; text-align: center; font-size: 0.4em;"> A </span> </div> </a> </div> <div class="topic-list__cell cell__action"> <div class="topic-list__action"> <a href="/i820-complete-solution" class="type"> Posted </a> </div> <time class="topic-list__action-time time g-date" scheme="default" datetime="2022-01-12T10:11:46+00:00"></time> </div> <div class="topic-list__cell cell__text has-icon"> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_praise fa_14"></i> <a href="/i820-complete-solution">Complete solution</a> </h3> <div class="topic-list__info"> <span class="mobileHide"> <a href="/u12618-anonymized" showProfileLayer="1847111">anonymized</a> · </span> <a href="/i820-complete-solution#comments_section" title="Replies"><i class="b-icon fa fa-comment fa_12 fa_light"></i> 0</a> <span class="mobileHide"> · Posted <time class="pseudo-link g-date" scheme="default" datetime="2022-01-12T10:11:46+00:00"></time> </span> </div> </div> </li> <li class="topic-list__item btn_super-hover" id="activity-42411644"> <div class="topic-list__cell cell__avatar"> <a href="/u12647-robert-fodor" class="avatar" showProfileLayer="1850444" > <div style="width: 40px; height: 40px; font-size: 40px; line-height: 40px; display: inline-block; border-radius:50%; color: #FFF; background-color: #FFF;"> <span style="background-color: #3C7E11; width: 100%; height: 100%; display: block; border-radius:50%; opacity: 0.5; text-align: center; font-size: 0.4em;"> RF </span> </div> </a> </div> <div class="topic-list__cell cell__action"> <div class="topic-list__action"> <a href="/i819-having-a-dark-mode-added-in" class="type"> Posted </a> </div> <time class="topic-list__action-time time g-date" scheme="default" datetime="2021-12-17T13:57:09+00:00"></time> </div> <div class="topic-list__cell cell__text has-icon"> <h3 class="topic-list__title"> <i class="topic-list__icon icon fa fa_icon_ideas fa_14"></i> <a href="/i819-having-a-dark-mode-added-in">Having a dark mode added in. </a> </h3> <div class="topic-list__info"> <span class="vote_block" id="item_support_819-activity42411644"> <span data-href="/vote-item/i819-having-a-dark-mode-added-in/1" onClick="return false;" rel="nofollow" class="" id="vote_action_819-activity42411644"> <span class="">2</span> <i class="icon fa_12 fa fa-thumbs-up"></i></span>  <div class="layer" id="popup-hover_support_819-activity42411644" style="position:absolute; display:none;"> <i class="layer__arrowSpace"></i> <div class="layer__item"> <span class="vote_positive">2</span> people support this </div> </div> </span> · <span class="mobileHide"> <a href="/u12647-robert-fodor" showProfileLayer="1850444">Robert Fodor</a> · </span> <a href="/i819-having-a-dark-mode-added-in#comments_section" title="Replies"><i class="b-icon fa fa-comment fa_12 fa_light"></i> 0</a> <span class="mobileHide"> · Posted <time class="pseudo-link g-date" scheme="default" datetime="2021-12-17T13:57:08+00:00"></time> </span> </div> </div> </li> </ul> </div> </section> </div> </div> <aside class="layout__sidebar" role="complementary"> <section id="side-space-combo" class="content-block layout__list"> <div class="content-block__data"> <ul class="side-panel side-panel_main-nav side-panel_main-nav_list"> <li class="side-panel__item "> <a class="btn btn-large btn_regular" href="/s1-general/updates">  <i class="btn__icon fa fa_icon_updates"></i> <span class="btn__label">Updates</span>  </a> </li> <li class="side-panel__item "> <a class="btn btn-large btn_regular" href="/s1-general/knowledgebase">  <i class="btn__icon fa fa_icon_knowledgebase"></i> <span class="btn__label">Knowledge Base</span>  </a> </li> <li class="side-panel__item "> <a class="btn btn-large btn_regular" href="/s1-general/questions">  <i class="btn__icon fa fa_icon_questions"></i> <span class="btn__label">Questions</span>  </a> </li> <li class="side-panel__item "> <a class="btn btn-large btn_regular" href="/s1-general/ideas">  <i class="btn__icon fa fa_icon_ideas"></i> <span class="btn__label">Ideas</span>  </a> </li> <li class="side-panel__item "> <a class="btn btn-large btn_regular" href="/s1-general/praise">  <i class="btn__icon fa fa_icon_praise"></i> <span class="btn__label">Praise</span>  </a> </li> <li class="side-panel__item "> <a class="btn btn-large btn_regular" href="/s1-general/all"> <i class="btn__icon fa fa-list-ul fa_14"></i> <span class="btn__label">All Topics</span> </a> </li> <li class="side-panel__item "> <a class="btn btn-large btn_regular" href="/s1-general/all/activity"> <i class="btn__icon fa fa-calendar-alt"></i> <span class="btn__label">Activity</span> </a> </li> </ul> </div> </section> <section id="join-community-block" class="content-block layout__list"> <header class="content-block__header"> <h3> Not a member yet? </h3> </header> <div class="content-block__data"> <ul class="side-panel"> <li class="side-panel__item"> <p class="description">Join the Community to</p> <ul> <li>Get your questions answered</li> <li>Learn from others' experience</li> <li>Track topics of your interest</li> <li>Receive the latest news</li> <li>Engage in discussions</li> <li>Use your knowledge to help others</li> </ul> </li> <li class="side-panel__item"> <a id="space_join_community_but" href="" onclick="javascript:Application.AuthPanel.login(); 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