Translating Helprace to your language

<!DOCTYPE HTML> <html> <head> <meta http-equiv="X-UA-Compatible" content="IE=edge" /> <meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <link rel="canonical" href="https://support.helprace.com/i204-translating-helprace-to-your-language" /> <title>Translating Helprace to your language | Helprace Support</title> <meta property="fb:app_id" content="165951040268379" > <meta property="og:title" content="Translating Helprace to your language" > <meta property="og:description" content="In this article, we'll explain how to participate in translating Helprace into your language and changing the language of your Helprace once translation is completed. Topics covered in this article. Changing the UI language Translating the UI Checking, Voting and Proofreading Vote for the best translation Proofreading Changing the UI language To change the language throughout your Helprace, go to the Settings &gt; GENERAL &gt; Localization page, select the desired language and click Save. Your page will reload and you'll see the admin panel and User Portal translated into your new language. If you don't see your language here, please[_cuted_]" > <meta property="og:url" content="https://support.helprace.com/i204-translating-helprace-to-your-language" > <meta property="og:type" content="website" > <meta property="og:image" content="//s3.amazonaws.com/chd-data/data/support/../../defaults/logo.svg" > <script src="//cdn.helprace.com/js/dist/libs/sentry-20241119-0207-320-44346e629b.js" crossorigin="anonymous"></script> <script> if (window.Sentry) { window.Sentry.init({ dsn: 'https://9e7be488a19247058f8b0556071ca2c8@sentry.io/5169410', release: 'helprace@' + "320", whitelistUrls: [ window.location.hostname, // alias page /helprace\.com/ // page and cdn ], ignoreErrors: [ /SecurityError\: Blocked a frame with origin/, // Bug in auto-fill library of browser 'GUI is not defined', // tmp, po file not loaded, fix later 'Application is not defined', // tmp, po file not loaded, fix later 'null' // no info ] }); window.Sentry.configureScope(function(scope) { scope.setTag("plan", 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id="delete-dialog_cancel-btn" href="#" onclick="return false;"> <span class="btn__label">Cancel</span> </a> </div> </footer> </div> </form>  </section> </div><div id="share-via-email-dialog_mask" class="mask" style="display:none;"></div> <div id="share-via-email-dialog" class="dialog ui-draggable" style="display: none; width:600px;"> <section class="content-block"> <header class="content-block__header dialog__ttl"> <h3 id="share-via-email-dialog-caption">Share by Email</h3> <a class="btn btn_simple dialog__close" tabindex="3" id="share-via-email-dialog_close-btn"> <i class="btn__icon dialog-close"> </i> </a> </header>  <form id="share-via-email-form" method="post" action=""> <div id="share-via-email-dialog-form"> <div class="dialog__data"> <div class="dialog__item"> <label class="forms2__label" style="display: inline;">From </label><label id="share-via-email-user-data" class="forms2__label" style="display: inline;"></label> </div> <div class="dialog__item"> <label for="share-via-email-dialog_recipient" class="forms__label_wide">Emails</label> <input tabindex="1" id="share-via-email-dialog_recipient" type="comment" class="text-field text-field_header_small text-field_size_wide" /> </div> <div class="dialog__item"> <label for="share-via-email-dialog_subject" class="forms__label_wide">Subject</label> <input tabindex="1" id="share-via-email-dialog_subject" type="comment" class="text-field text-field_header_small text-field_size_wide" value="Translating Helprace to your language" /> </div> <div class="dialog__item"> <label for="share-via-email-dialog_message" class="forms__label_wide">Message</label> <textarea tabindex="1" id="share-via-email-dialog_message" type="comment" class="textarea textarea_size_wide" cols="40" rows="3"></textarea> </div> <div class="dialog__item"> <h2>Translating Helprace to your language</h2> <p>In this article, we'll explain how to participate in translating Helprace into your language and changing the language of your Helprace once translation is completed. Topics covered in this article. Changing the UI language Translating the UI Checking,…</p> </div> </div> <footer class="content-block__footer normal-buttons"> <div class="btns-list"> <button tabindex="1" class="btn btn-blue"> <span class="btn__label">Send</span> </button> <a tabindex="1" class="btn btn_simple" id="share-via-email-dialog_cancel-btn" href="#" onclick="return false;"> <span class="btn__label">Cancel</span> </a> </div> </footer> </div> </form>  </section> </div>  <article class="content-block layout__list" id="item_container"> <div class="content-block__data"> <div class="topic"> <div class="topic__data"> <header class="topic__header"> <div class="topic__controls"> </div> <h1><i class="topic__icon icon fa fa_icon_knowledgebase fa_color_active fa_20"></i>Translating Helprace to your language</h1> </header> <div class="topic__item topic__item_text"><p>In this article, we'll explain how to participate in translating Helprace into your language and changing the language of your Helprace once translation is completed.</p> <p>Topics covered in this article.</p> <ul> <li><a href="#changing-language" rel="nofollow">Changing the UI language</a></li> <li><a href="#translating" rel="nofollow">Translating the UI</a></li> <li><a href="#check-vote-proofread" rel="nofollow">Checking, Voting and Proofreading</a> <br> <ul> <li><a href="#voting" rel="nofollow">Vote for the best translation</a></li> <li><a href="#proofreading" rel="nofollow">Proofreading</a></li> </ul> </li> </ul> <h1><a id="changing-language" name="changing-language"></a>Changing the UI language</h1> <p>To change the language throughout your Helprace, go to the <b>Settings</b> > <b>GENERAL</b> > <b>Localization</b> page, select the desired language and click <b>Save</b>. Your page will reload and you'll see the admin panel and User Portal translated into your new language.</p> <p>If you don't see your language here, please <a href="https://support.helprace.com/i171-user-interface-localization" target="_blank">let us know</a> and we'll happily add it.</p> <blockquote> <p><span style="color: #800000;">Note: You will only see approved translations in the drop list.</span></p> </blockquote> <blockquote> <p><span style="color: #800000;">Note: Language changes trigger re-indexing of your account. Re-indexing takes some time (usually a few minutes) and you may experience search glitches until it is done.</span></p> </blockquote> <h1><a id="translating" name="translating"></a>Translating the UI</h1> <p><a href="http://helprace.com/videos/helprace-tutorials.html#19" target="_blank"><img src="https://s3.amazonaws.com/chd-data/files/1/2364813904_5398110801b7d7617a5e9fde5490d5d0_4540/translation-portal-video.png" alt="" border="1" data-file="___chdfid_4540___"></a></p> <p>If you wish to improve an existing translation you can do that on聽the Translation Portal.</p> <p>You don't need to download or upload any files to translate (though you can, if you'd prefer to work in a different tool, like poEdit). The portal is open to everyone but moderated by our staff, who approve all translations. We are notified of any edits or new translations and push them as soon as possible.</p> <p>Visit the <a href="https://crowdin.com/project/helprace" rel="nofollow"><span id="CmCaReT"></span>Helprace Translation Portal</a>聽to get started. If it's your first visit, you'll need to create an account.</p> <p>You'll see many聽languages at various translation stages. Follow these steps:</p> <p style="padding-left: 30px;">1. Click on a desired language. If you don't see your language you can always <a href="https://support.helprace.com/i171-user-interface-localization">suggest it.</a></p> <p><img src="https://s3.amazonaws.com/chd-data/files/1/2518617270_c103917ddcaf0b2ab51074d83a003ef0_4539/translation-portal.png" alt="" border="1" data-file="___chdfid_4539___"></p> <p style="padding-left: 30px;">2. Click on <b>Helprace.pot</b> on the next page. The blue bar represents non-approved translations and the green bar is what's been approved.</p> <p><img src="https://s3.amazonaws.com/chd-data/files/1/3445376123_a07ae92994be11c5cfc477113c9f582b_4537/translation-file-russian.png" alt="" border="1" data-file="___chdfid_4537___"></p> <p style="padding-left: 30px;">3. Click on the cog in the top-right corner.</p> <p style="padding-left: 30px;">Enable "Fuzzy" matches with 60% similarity match. This will display suggestions with similar strings or older versions of the same string if they were modified in the source language (English), greatly speeding up your translation efforts.</p> <p><img src="https://s3.amazonaws.com/chd-data/files/1/488927141_e2f945f024ea1fafd0237e09e025ded2_4535/fuzzy-matches-translate.png" alt="" border="1" data-file="___chdfid_4535___"></p> <p style="padding-left: 30px;">4. Familiarize yourself with the translation interface:</p> <p>聽<img src="https://s3.amazonaws.com/chd-data/files/1/2541036000_acb9b7ab33c6c7458e552af9d6b94707_4531/translation-interface-helprace.png" alt="" border="1" data-file="___chdfid_4531___"></p> <p style="padding-left: 30px;">5. Now you're ready to go!</p> <p>Click on a string you would like to translate, type in your translation and click <b>Save</b> to move on to the next string. Clicking聽on a suggested translation copies it to the input field - a huge time-saver for relatively simple translations.</p> <blockquote> <p><span style="color: #800000;">Note: Translated strings <b>will not appear</b> in your Helprace automatically. Our staff and language moderators must approve all translations for the language to go live. This is done to maintain a high level of translations for all our customers.</span></p> </blockquote> <p>We are using the Crowdin platform to manage our translations. For more information visit their <a href="https://support.crowdin.com/crowdin-intro/" rel="nofollow">Getting Started</a>聽page.</p> <p>Happy translating!</p> <h1><a id="check-vote-proofread" name="check-vote-proofread"></a>Checking, Voting and Proofreading</h1> <h3><a id="voting" name="voting"></a>Vote for the best translation</h3> <p>Since everyone can suggest their own translation, you'll often see multiple suggestions for one string. You can vote on most appropriate translations to help our staff and language moderators in making the best decision:</p> <p><img src="https://s3.amazonaws.com/chd-data/files/1/2735073512_73b404155361c51fd63da0bc54c9ec70_4528/voting-for-strings.png" alt="" border="1" data-file="___chdfid_4528___"></p> <h2><a id="proofreading" name="proofreading"></a>Proofreading Translations</h2> <p>While everyone can vote for suggested translations, you can also apply to be a proofreader. Proofreaders can approve and disapprove suggested translations.聽This will let you ensure the best quality of translation to your language.</p> <p>Proofreading can be done via translation interface.聽Proofreader can select one of the suggestions by clicking the checkbox.</p> <p><img src="https://s3.amazonaws.com/chd-data/files/1/4100916654_12f2789aeecb263abddcfaafdf37f851_4541/translation-mode-proofreading.png" alt="" border="1" data-file="___chdfid_4541___"></p> <p>It might be even more convenient to use the proofreading mode instead. For that select "Open in Proofreading Mode" from the [...] menu on the language page.</p> <p><img src="https://s3.amazonaws.com/chd-data/files/1/2841817739_697395b156ddaaa90a1d5d7f01e20c21_4543/launch-proofreading-mode.png" alt="" border="1" data-file="___chdfid_4543___"></p> <p>Proofread mode enables Proofreader to see original string and translation side-by-side and approve multiple languages at a time.</p> <p><img src="https://s3.amazonaws.com/chd-data/files/1/2663868162_12029d08bc46219eca9a1e1986e1f172_4542/proofreading-mode.png" alt="" border="1" data-file="___chdfid_4542___"></p> <p>Please, let us know if you feel that you could be a good Proofreader. Being a native speaker and having suggested translations makes you a perfect candidate!</p> <p>We are using the Crowdin platform to manage our translations. For more information about proofreading visit their <a href="https://support.crowdin.com/online-editor/" rel="nofollow">Proofreading</a>聽page.聽</p></div> <div class="topic__item topic__item_tags"> <a class="b-label b-label_tag" style="background-color: #999999; color: #fff" href="/search?q=tagged:%22localization%22" rel="tag">localization</a> <a class="b-label b-label_tag" style="background-color: #999999; color: #fff" href="/search?q=tagged:%22localize%22" rel="tag">localize</a> <a class="b-label b-label_tag" style="background-color: #999999; color: #fff" href="/search?q=tagged:%22translation%22" rel="tag">translation</a> <a class="b-label b-label_tag" style="background-color: #999999; color: #fff" href="/search?q=tagged:%22i18n%22" rel="tag">i18n</a> <a class="b-label b-label_tag" style="background-color: #999999; color: #fff" href="/search?q=tagged:%22translation%20guide%22" rel="tag">translation guide</a> </div> <div class="topic__item topic__item_hasSidebar topic__item_hasSidebar_vCenter"> <div class="user-info"> <a href="/u4-edward" class="avatar" showProfileLayer="4" > <img src="https://s3.amazonaws.com/chd-data/avatars/605754a1308a2bdf98ccdc9e2b21f3cd5d913c7283813.png" width="40px" height="40px" onerror="onAvatarError(this)"> <div class="avatar__status"></div> </a> <div class="user-info__data user-info__data_simple"> <a class="user-info__name" href="/u4-edward" showProfileLayer="4">Edward</a> <div class="user-info__info"> <div class="user-info__item"> Posted <time class='pseudo-link g-date' scheme='default' datetime='2015-07-22T13:34:54+00:00'></time> <span class="text_pale">·</span> Updated <time class='pseudo-link g-date' scheme='default' datetime='2019-02-14T10:30:26+00:00'></time> </div> </div> </div> </div> <div class="topic__item__sidebar"> <span class="btn btn_simple" id="share_action"> <i class="btn__icon fa fa-share-alt"></i> </span> <div class="layer selected" id="share_action_hint" style="display:none;"> <span 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<div class="content-block__header-main"> <h3>3 replies</h3> </div> <div class="content-block__header-info"> <div class="btns-list"> <a class="btn btn_pill_underline " href="/i204-translating-helprace-to-your-language/1/newest" title="New replies first"> <span class="btn__label">Newest</span> </a> <a class="btn btn_pill_underline selected" href="/i204-translating-helprace-to-your-language/1/oldest" title="Replies in the order they were provided"> <span class="btn__label">Oldest</span> </a> </div> </div> </header> <div class="content-block__data"> <div class="replies" id="comments_container"> <div id="comment-1326" class="replies__item btn_super-hover"> <div id="item_comment_block_1326" class="btn_super-hover"> <a id="avatar_comment_1326" href="/u1183-roelof-schuiling" class="avatar avatar_mid" showProfileLayer="3238" > <img src="https://en.gravatar.com/avatar/a5b1ab1cca53eafcfd7a6b6e490e0be4?s=200&d=identicon&r=g" width="50px" height="50px" onerror="onAvatarError(this)"> </a> <div class="replies__data" id="comments__content_1326"> <div class="replies__top"> <div class="replies__controls"> </div> <div class="user-info__data"> <a class="user-info__name" href="/u1183-roelof-schuiling" showProfileLayer="3238"> Roelof Schuiling </a> <span class="text_pale">·</span> <time class="pseudo-link g-date" scheme="default" datetime="2015-07-18T19:11:27+00:00"></time> </div> </div> <div class="replies__text" id="comment_content_1326"><p>I'm finished with the Dutch language. It took about 12 hours total. I found it fun to do and the translation tools are very supportive. <br> <br> Some suggestions for translators: <br> <br> I found it fastest to use the Translation Portal (not Translation Mode). I suggest you first complete 100% of the translation there. When in doubt about the right translation, just enter something. Afterwards, enter Translation Mode. This shows your translation in the interface. Just click through all the pages and buttons, you will encounter any 'odd' translations and can fix them right away. This way, you don't have to ask the Helprace staff for 'context' (you'll see what I mean by that once you start translating). <br> <br> @Helprace: I think I translated most interface elements (one exception being the screen that appears when you change your plan). For a full localization, we should also translate the e-mails that Helprace sends out. Are you planning to make these available for translation as well?</p></div> <div class="replies__buttons"> <a class="btn btn_simple" id="show_add_comment_form_1326" href="" onclick="return false;"> <i class="btn__icon fa fa-comment"></i> <span class="btn__label">Comment</span> </a> <span class="menu-items" style="display: none;"> </span> </div> </div> </div> <div class="replies__comments"> <div class="replies__comments-item btn_super-hover" id="item_comment_block_1338"> <a id="avatar_comment_1338" href="/u4-edward" class="avatar" showProfileLayer="4" > <img src="https://s3.amazonaws.com/chd-data/avatars/605754a1308a2bdf98ccdc9e2b21f3cd5d913c7283813.png" width="32px" height="32px" onerror="onAvatarError(this)"> <div class="avatar__status"></div> </a> <div id="comment-1338" class="replies__comments-data"> <div class=""> <a class="user-info__name" href="/u4-edward" showProfileLayer="4"> Edward </a> <span class="text_pale">·</span> <time class="pseudo-link g-date" scheme="default" datetime="2015-07-20T15:02:52+00:00"></time> </div> <div class="replies__comments-text" id="comment_content_1338"><p>I just wanted to add - if you're in doubt about the right translation, feel free to add a comment to that string and request a clarification. We'll get a notification and add a textual or screenshot context.</p> <p>@Roelof: The good news is you have already translated all emails!</p> <p>We're going to complete review of your translation and upload the changes you've suggested and reported in the coming days. Then we will make your translation available to you and other Helprace users.</p> <p>You've done a remarkably good job with the translation. It's been a pleasure to work with you. I'm thinking you could be a proofreader for future edits in Dutch (you could approve changes made by future聽translators). It's certainly not an obligation, but a privilege :) Would you accept?</p></div> <div class="replies__buttons"> <span class="menu-items" style="display: none;"> </span> </div> </div> </div> <div class="replies__comments-item btn_super-hover" id="item_comment_block_1349"> <a id="avatar_comment_1349" href="/u1183-roelof-schuiling" class="avatar" showProfileLayer="3238" > <img src="https://en.gravatar.com/avatar/a5b1ab1cca53eafcfd7a6b6e490e0be4?s=200&d=identicon&r=g" width="32px" height="32px" onerror="onAvatarError(this)"> </a> <div id="comment-1349" class="replies__comments-data"> <div class=""> <a class="user-info__name" href="/u1183-roelof-schuiling" showProfileLayer="3238"> Roelof Schuiling </a> <span class="text_pale">·</span> <time class="pseudo-link g-date" scheme="default" datetime="2015-07-21T06:13:51+00:00"></time> </div> <div class="replies__comments-text" id="comment_content_1349"><p>Sure I'll proofread future translations. Will you inform me what I need to do to approve future changes?</p></div> <div class="replies__buttons"> <span class="menu-items" style="display: none;"> </span> </div> </div> </div> <div class="replies__comments-item btn_super-hover" id="item_comment_block_1358"> <a id="avatar_comment_1358" href="/u1183-roelof-schuiling" class="avatar" showProfileLayer="3238" > <img src="https://en.gravatar.com/avatar/a5b1ab1cca53eafcfd7a6b6e490e0be4?s=200&d=identicon&r=g" width="32px" height="32px" onerror="onAvatarError(this)"> </a> <div id="comment-1358" class="replies__comments-data"> <div class=""> <a class="user-info__name" href="/u1183-roelof-schuiling" showProfileLayer="3238"> Roelof Schuiling </a> <span class="text_pale">·</span> <time class="pseudo-link g-date" scheme="default" datetime="2015-07-21T18:12:26+00:00"></time> </div> <div class="replies__comments-text" id="comment_content_1358"><p>@aloner I don't think I've translated all e-mails. For example, today I received an e-mail with the subject 'Workflow features in your Helprace'. This is from a series of e-mails, I think I received one every day since I opened a Helprace account. I can't find the text of this e-mail in the translation portal. Don't you want to add these? Or have you deliberately decided to leave these out of the scope of translations?</p></div> <div class="replies__buttons"> <span class="menu-items" style="display: none;"> </span> </div> </div> </div> <div class="replies__comments-item btn_super-hover" id="item_comment_block_1368"> <a id="avatar_comment_1368" href="/u4-edward" class="avatar" showProfileLayer="4" > <img src="https://s3.amazonaws.com/chd-data/avatars/605754a1308a2bdf98ccdc9e2b21f3cd5d913c7283813.png" width="32px" height="32px" onerror="onAvatarError(this)"> <div class="avatar__status"></div> </a> <div id="comment-1368" class="replies__comments-data"> <div class=""> <a class="user-info__name" href="/u4-edward" showProfileLayer="4"> Edward </a> <span class="text_pale">·</span> <time class="pseudo-link g-date" scheme="default" datetime="2015-07-22T09:54:03+00:00"></time> </div> <div class="replies__comments-text" id="comment_content_1368"><p>Roelof, that one is one of the promotional emails with the tips on how to use Helprace. I believe those will stay in English for now. Everything else should have been translated by now, e.g. ticket workflow emails, topic and activity notifications, etc. I hope that we will deploy an update with the latest changes to the language today (or tomorrow - the latest) and then you can select Dutch in your account settings. Sorry for a delay in this matter, we're working on a few tiny updates related to the language feature to make sure everything runs smoothly.</p></div> <div class="replies__buttons"> <span class="menu-items" style="display: none;"> </span> </div> </div> </div> <div class="replies__comments-item btn_super-hover" id="item_comment_block_1370"> <a id="avatar_comment_1370" href="/u4-edward" class="avatar" showProfileLayer="4" > <img src="https://s3.amazonaws.com/chd-data/avatars/605754a1308a2bdf98ccdc9e2b21f3cd5d913c7283813.png" width="32px" height="32px" onerror="onAvatarError(this)"> <div class="avatar__status"></div> </a> <div id="comment-1370" class="replies__comments-data"> <div class=""> <a class="user-info__name" href="/u4-edward" showProfileLayer="4"> Edward </a> <span class="text_pale">·</span> <time class="pseudo-link g-date" scheme="default" datetime="2015-07-22T16:04:44+00:00"></time> </div> <div class="replies__comments-text" id="comment_content_1370"><p>Roelof, we have updated Helprace today and uploaded your Dutch translation. You can now switch the UI to Dutch. Please note that default ticket filters, triggers, automations, and SLA rules have been created with the initial account setup and wouldn't translate automatically. You 聽would need to reset them (if you made no changes yet):</p> <p><a href="i209-changing-user-portal-and-admin-panel-language" rel="nofollow">http://support.helprace.com/i209-changing-user-portal-and-admin-panel-language</a></p></div> <div class="replies__buttons"> <span class="menu-items" style="display: none;"> </span> </div> </div> </div> </div> </div> <div id="comment-1327" class="replies__item btn_super-hover"> <div id="item_comment_block_1327" class="btn_super-hover"> <a id="avatar_comment_1327" href="/u1183-roelof-schuiling" class="avatar avatar_mid" showProfileLayer="3238" > <img src="https://en.gravatar.com/avatar/a5b1ab1cca53eafcfd7a6b6e490e0be4?s=200&d=identicon&r=g" width="50px" height="50px" onerror="onAvatarError(this)"> </a> <div class="replies__data" id="comments__content_1327"> <div class="replies__top"> <div class="replies__controls"> </div> <div class="user-info__data"> <a class="user-info__name" href="/u1183-roelof-schuiling" showProfileLayer="3238"> Roelof Schuiling </a> <span class="text_pale">·</span> <time class="pseudo-link g-date" scheme="default" datetime="2015-07-18T19:14:52+00:00"></time> </div> </div> <div class="replies__text" id="comment_content_1327"><p>@Helprace: one issue with Translation Mode: it does not show the content areas (I mean where you type your message or description) when in Translation Mode. This happens in all screens (problems, ideas, praise, etc but also when you make a reply). So you are unable to check those out. Perhaps you could fix this.</p></div> <div class="replies__buttons"> <a class="btn btn_simple" id="show_add_comment_form_1327" href="" onclick="return false;"> <i class="btn__icon fa fa-comment"></i> <span class="btn__label">Comment</span> </a> <span class="menu-items" style="display: none;"> </span> </div> </div> </div> <div class="replies__comments"> <div class="replies__comments-item btn_super-hover" id="item_comment_block_1336"> <a id="avatar_comment_1336" href="/u4-edward" class="avatar" showProfileLayer="4" > <img src="https://s3.amazonaws.com/chd-data/avatars/605754a1308a2bdf98ccdc9e2b21f3cd5d913c7283813.png" width="32px" height="32px" onerror="onAvatarError(this)"> <div class="avatar__status"></div> </a> <div id="comment-1336" class="replies__comments-data"> <div class=""> <a class="user-info__name" href="/u4-edward" showProfileLayer="4"> Edward </a> <span class="text_pale">·</span> <time class="pseudo-link g-date" scheme="default" datetime="2015-07-20T14:07:00+00:00"></time> </div> <div class="replies__comments-text" id="comment_content_1336"><p>Thank you for reporting this! We'll get it fixed asap.</p></div> <div class="replies__buttons"> <span class="menu-items" style="display: none;"> </span> </div> </div> </div> <div class="replies__comments-item btn_super-hover" id="item_comment_block_1369"> <a id="avatar_comment_1369" href="/u4-edward" class="avatar" showProfileLayer="4" > <img src="https://s3.amazonaws.com/chd-data/avatars/605754a1308a2bdf98ccdc9e2b21f3cd5d913c7283813.png" width="32px" height="32px" onerror="onAvatarError(this)"> <div class="avatar__status"></div> </a> <div id="comment-1369" class="replies__comments-data"> <div class=""> <a class="user-info__name" href="/u4-edward" showProfileLayer="4"> Edward </a> <span class="text_pale">·</span> <time class="pseudo-link g-date" scheme="default" datetime="2015-07-22T15:43:55+00:00"></time> </div> <div class="replies__comments-text" id="comment_content_1369"><p>This issue has been fixed!</p></div> <div class="replies__buttons"> <span class="menu-items" style="display: none;"> </span> </div> </div> </div> </div> </div> <div id="comment-1357" class="replies__item btn_super-hover"> <div id="item_comment_block_1357" class="btn_super-hover"> <a id="avatar_comment_1357" href="/u4-edward" class="avatar avatar_mid" showProfileLayer="4" > <img src="https://s3.amazonaws.com/chd-data/avatars/605754a1308a2bdf98ccdc9e2b21f3cd5d913c7283813.png" width="50px" height="50px" onerror="onAvatarError(this)"> <div class="avatar__status"></div> </a> <div class="replies__data" id="comments__content_1357"> <div class="replies__top"> <div class="replies__controls"> </div> <div class="user-info__data"> <a class="user-info__name" href="/u4-edward" showProfileLayer="4"> Edward </a> <span class="text_pale">·</span> <time class="pseudo-link g-date" scheme="default" datetime="2015-07-21T16:29:30+00:00"></time> </div> </div> <div class="replies__text" id="comment_content_1357"><p>Dear Roelof,</p> <p>Thank you for accepting! I've promoted聽you to proofreader of the Dutch translation.聽Being a proofreader you can approve and disapprove suggested translations now. You can do that from the proofreading mode shown on this screenshot or from the usual translation mode</p> <p><img src="https://s3.amazonaws.com/chd-data/files/1/2812706442_37a3cf48b827e38b923226648a5b758d_4544/proofreading-mode.png" alt="" data-file="___chdfid_4544___"></p></div> <div class="replies__buttons"> <a class="btn btn_simple" id="show_add_comment_form_1357" href="" onclick="return false;"> <i class="btn__icon fa fa-comment"></i> <span class="btn__label">Comment</span> </a> <span class="menu-items" style="display: none;"> </span> </div> </div> </div> </div> </div> </div> </section> <div class="layout__list content-block__footerButtons" id="view_item_reply_bottom_div"> <a id="view_item_reply_bottom" class="btn btn-blue" href="" onclick="return false;"> <i class="btn__icon fa fa-reply"></i> <span class="btn__label">Reply</span> </a> </div> <section class="content-block layout__list" id="add_reply_form" style="display:none;" spaceKey="" channelType="" itemId="17943" key="204" > <header class="content-block__header"> <h3>Your Reply</h3> </header> <form class="js_comment_form" id="add_reply_form_form" action="/add-comment/i204-translating-helprace-to-your-language" method="post" onsubmit="return false;"> <div class="content-block__data"> <div class="replies__item user-info"> <div class="replies__add-data"> <input type="hidden" name="comment" /> <div id="reply_textarea"></div> <div class="replies__buttons"> <div class="btns-list"> <a class="btn btn-blue replies__buttons" id="add_reply"> <span class="btn__label">Reply</span> </a> <a class="btn btn_simple" id="hide_reply_form" > <span class="btn__label">Cancel</span> </a> </div> </div> </div> </div> </div> </form> </section><div class="replies__comments-item btn_super-hover" id="add_comment_form" style="display:none;"> <a name="add_comment_form"></a> <div class="replies__comments-data"> <form class="js_comment_form" action="/add-comment/i204-translating" method="post" onsubmit="return false;"> <input type="hidden" name="parentId" id="add_comment_form_parent_id" value="" /> <input type="hidden" name="comment" id="add_comment_value" value="" /> <div id="add_comment_textarea"></div> <div class="btns-list replies__buttons"> <a class="btn btn-blue" id="add_comment_to_reply"> <span class="btn__label">Comment</span> </a> <a class="btn btn_simple" id="hide_reply_forms"> <span class="btn__label">Cancel</span> </a> </div> </form> </div> </div> </div> </div> <aside class="layout__sidebar" role="complementary"> <section class="content-block layout__list"> <header class="content-block__header"> <h3> <a href='/s1-general/knowledgebase/default/c13-general'/> General<span class='counter'>14</span></a> </h3> </header> <div class="content-block__data"> <ul class="side-panel side-panel_links"> <li class="side-panel__item"> <i class="icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i691-user-data-privacy-guide-gdpr-compliance" >User data privacy guide (GDPR compliance)</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i684-changing-your-data-hosting-region" >Changing your data hosting region</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i683-disabling-the-contact-cloud-app" >Disabling the Contact Cloud app</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i682-deleting-your-helprace-account" >Deleting your Helprace account</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i675-activity-and-moderation-filters-options" >Activity and Moderation filters & options</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i747-where-is-my-invoice-can-i-specify-company-details-and-vat" >Where is my invoice? Can I specify company details and VAT?</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i674-moderation" >Moderation</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i490-tags-in-community-and-knowledge-base" >Tags in community and knowledge base</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i468-authentication-options" >Authentication options</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i433-adding-dns-caa-record-for-your-domain-alias" >Adding DNS CAA record for your domain alias</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i209-changing-the-language-of-user-portal-and-admin-panel" >Changing the language of user portal and admin panel</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i204-translating-helprace-to-your-language" class="text-style-link">Translating Helprace to your language</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i124-helprace-placeholder-guide" >Helprace placeholder guide</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i93-helprace-search-guide" >Helprace search guide</a> </li> </ul> </div> </section> <section class="content-block layout__list"> <header class="content-block__header"> <h3> Related Topics </h3> </header> <div class="content-block__data"> <ul class="side-panel side-panel_links"> <li class="side-panel__item"> <i class="icon fa fa_icon_ideas fa_14"></i> <a href="/i266-multilingual-user-portal">Multilingual user portal</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i691-user-data-privacy-guide-gdpr-compliance">User data privacy guide (GDPR compliance)</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i105-community-in-the-admin-panel">Community in the admin panel</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_questions fa_14"></i> <a href="/i273-locked-out-of-admin-panel-because-of-issues-with-domain">Locked out of admin panel because of issues with domain</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i514-posting-without-signup">Posting without signup</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i501-problems-channel">Problems channel</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i499-questions-channel">Questions channel</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_questions fa_14"></i> <a href="/i258-can-i-embed-helprace-onto-my-site">Can I embed Helprace onto my site?</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_ideas fa_14"></i> <a href="/i195-multi-branding">Multi-branding</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_ideas fa_14"></i> <a href="/i549-creating-a-ticket-from-an-email-i-forwarded-manually">Creating a ticket from an email I forwarded manually</a> </li> </ul> </div> </section> </aside> </div> <i class="clear"></i> </div> <footer class="footer" id="page_footer"> <span class="footer__copy"> <a class="link" href="http://helprace.com/support-ticket-system">Support Ticket System</a> by <a class="link" href="http://helprace.com">Helprace</a> </span> </footer> <div id="auth-dialog_mask" class="mask" style="display:none;"></div> <div id="auth-dialog" class="dialog ui-draggable" style="display: none; "> <section class="content-block"> <header class="content-block__header dialog__ttl"> <h3 id="auth-dialog-caption">Dialog Caption</h3> <a class="btn btn_simple dialog__close" tabindex="3" id="auth-dialog_close-btn"> <i class="btn__icon dialog-close"> </i> </a> </header>  <div id="auth-dialog_login-form" class="login login_dialog" style="display: none;"> <footer class="content-block__footer align_center"> <a id="login-dialog_register" tabindex="2" href="javascript:void(0);" class="login__create-account__txt">Sign Up</a> <a id="login-dialog_login-link" tabindex="2" href="javascript:void(0);" class="login__create-account__txt">Go back and try to login again</a> </footer> </div> <div id="auth-dialog_signup-form" class="login login_dialog" style="display: none;">  <script type="text/javascript"> function submitSignUp() { Application.RegistrationForm.submit(); } </script> <form id="signup-form" action="/registration/submit" method="post"> <div class="content-block__data" style="width: 300px;"> <div class="dialog__data" id="registration-form-table"> <div class="dialog__item"> <label class="label-input"> <input autocomplete="off" name="name" id="registration-name" tabIndex="1" type="text" dir="auto" class="text-field text-field_size_wide" placeholder="Name" value="" /> </label> <div id="registration-name-msg-holder" class="forms__notification"> </div> </div> <div class="dialog__item"> <label class="label-input"> <input name="email" tabIndex="1" id="registration-email" type="email" dir="auto" class="text-field text-field_size_wide" placeholder="Email"> </label> <div id="registration-email-msg-holder" class="forms__notification"> </div> </div> <div class="dialog__item"> <label class="label-input"> <input id="registration-password" tabIndex="1" id="registration-password" name="password" autocomplete="off" type="password" dir="auto" class="text-field text-field_size_wide" placeholder="Password"> </label> <div id="registration-password-msg-holder" class="forms__notification"> </div> </div> <div id="signUpReCaptcha" class="g-recaptcha" data-sitekey="6LfV-igUAAAAAGQJP912iViPpwFzHLbrEZ40lLsH" data-callback="submitSignUp" data-size="invisible" data-badge="inline"></div> <div class="dialog__item"> <input type="submit" tabIndex="1" id="registration-form-submit" name="submitForm" value="Sign Up" class="btn btn-blue btn_wide" /> </div> </div> </div> <footer class="content-block__footer align_center"> <a id="registration-login-link" tabIndex="1" href="javascript:void(0);">Login</a> </footer> </form> </div>  </section> </div> </div> </body> </html>

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