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Supplier/Vendor Information | Mass General Brigham
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</div> </form> <div class="cmp-global-search__modal"> <ul id="header-global-search-modal" class="cmp-global-search__modal-listing header-global-search-modal"></ul> </div> </section> <div class="cmp-global-header-utility-close-search-icon-wrapper"> <button class="cmp-global-header-utility-close-search-icon hide-search-icon" type="button" aria-expanded="false" id="cmp-global-header-close-search-button"><span class="sr-only">Close Search</span></button> </div> </div> </li> </ul> </nav> </div> <nav class="cmp-global-header-main-nav" aria-labelledby="global-primary-nav-label"> <div class="sr-only" id="global-primary-nav-label">Primary</div> <div class="sticky-nav-logo"> <a class="mgb-sticky-logo" href="/en" target="_self"> <img src="/etc.clientlibs/aem-mgb/clientlibs/clientlib-site/resources/images/logo-icon-mass-general-brigham.png" alt="Mass General Brigham homepage"/> </a> </div> <ul class="cmp-global-header-main-nav-item-list main-nav-item-active" style="display: "> <li class="cmp-global-header-main-nav-item-wrapper"> <button type="button" aria-expanded="false" aria-controls="id_patientvisitorinformation" class="cmp-global-header-main-nav-item mainNavigation-inactive"> Patient & Visitor Information <div class="cmp-global-header-main-nav-expand-icon"></div> <div class="cmp-global-header-main-nav-collapse-icon"></div> </button> <div class="cmp-global-header-main-nav-expanded-wrapper"> <ul id="id_patientvisitorinformation" class="cmp-global-header-main-nav-expanded" style="display: none"> <li class="cmp-global-header-main-nav-expanded-column-one"> <div class="cmp-global-header-main-nav-expanded-title"> <a href="/en/patient-care/patient-visitor-information" target="_self"> <span>Patient & Visitor Information</span> </a> </div> <a href="/en/patient-care/get-care" target="_self" class="cmp-global-header-main-nav-expanded-button internal"> <span>Find Care</span> </a> </li> <li> <ul class="cmp-global-header-main-nav-expanded-children-wrapper"> <li class="cmp-global-header-main-nav-expanded-childHeader"> Getting Started </li> <li class="cmp-global-header-main-nav-expanded-subChildren"> <a href="/en/patient-care/patient-visitor-information/new-to-mass-general-brigham" target="_self"> <span>New to Mass General Brigham</span> </a> </li> <li class="cmp-global-header-main-nav-expanded-subChildren"> <a href="/en/patient-care/international" target="_self"> <span>International Patient Care</span> </a> </li> <li class="cmp-global-header-main-nav-expanded-subChildren"> <a href="/en/patient-care/patient-visitor-information/patient-gateway" target="_self"> <span>What Is Patient Gateway?</span> </a> </li> <li class="cmp-global-header-main-nav-expanded-subChildren"> <a href="/en/patient-care/patient-visitor-information/planning-your-visit" target="_self"> <span>Planning Your Visit</span> </a> </li> <li class="cmp-global-header-main-nav-expanded-subChildren"> <a href="https://doctors.massgeneralbrigham.org/search" target="_blank"> <span>Find a Doctor</span> <span class="sr-only"> (opens link in new tab)</span> </a> </li> <li class="cmp-global-header-main-nav-expanded-subChildren"> <a href="/en/patient-care/patient-visitor-information/appointments" target="_self"> <span>Appointments</span> </a> </li> </ul> </li> <li> <ul class="cmp-global-header-main-nav-expanded-children-wrapper"> <li class="cmp-global-header-main-nav-expanded-childHeader"> Patient Resources </li> <li class="cmp-global-header-main-nav-expanded-subChildren"> <a href="/en/patient-care/patient-visitor-information/health-information" target="_self"> <span>Health & Wellness</span> </a> </li> <li class="cmp-global-header-main-nav-expanded-subChildren"> <a href="/en/patient-care/patient-visitor-information/respiratory-illnesses" target="_self"> <span>Flu, COVID-19, & RSV</span> </a> </li> <li class="cmp-global-header-main-nav-expanded-subChildren"> <a href="/en/patient-care/patient-visitor-information/billing" target="_self"> <span>Billing & Insurance</span> </a> </li> <li class="cmp-global-header-main-nav-expanded-subChildren"> <a href="/en/patient-care/patient-visitor-information/financial-assistance" target="_self"> <span>Financial Assistance</span> </a> </li> <li class="cmp-global-header-main-nav-expanded-subChildren"> <a href="/en/patient-care/patient-visitor-information/medicare-and-masshealth-acos" target="_self"> <span>Medicare and MassHealth ACOs</span> </a> </li> <li class="cmp-global-header-main-nav-expanded-subChildren"> <a href="/en/research-and-innovation/participate-in-research" target="_self"> <span>Participate in Research</span> </a> </li> <li class="cmp-global-header-main-nav-expanded-subChildren"> <a href="/en/patient-care/patient-visitor-information/videos" target="_self"> <span>Educational Resources</span> </a> </li> </ul> </li> <li> <ul class="cmp-global-header-main-nav-expanded-children-wrapper"> <li class="cmp-global-header-main-nav-expanded-childHeader"> Visitor Information </li> <li 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target="_self">Overview</a> </li> <li class="cmp-global-header-main-nav-expanded-childHeader"> Our Virtual Care Options </li> <li class="cmp-global-header-mobile-main-nav-item-wrapper-main-nav-link"> <a href="/en/patient-care/virtual-care/virtual-urgent-care" target="_self" class="internal"> <span>Virtual Urgent Care</span> </a> </li> <li class="cmp-global-header-mobile-main-nav-item-wrapper-main-nav-link"> <a href="/en/patient-care/virtual-care/virtual-visits" target="_self" class="internal"> <span>Virtual Visits for Primary & Specialty Care</span> </a> </li> <li class="cmp-global-header-mobile-main-nav-item-wrapper-main-nav-link"> <a href="/en/patient-care/virtual-care/online-second-opinions" target="_self" class="internal"> <span>Online Second Opinions</span> </a> </li> </ul> </li> </ul> </div> </li> <li class="cmp-global-header-mobile-section-nav-header"> <button type="button" aria-expanded="false" class="cmp-global-mobile-nav-toggle-btn 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<span>Hospital Research Institutes</span> </a> </li> <li class="cmp-global-header-mobile-main-nav-item-wrapper-main-nav-link"> <a href="/en/research-and-innovation/centers-and-programs/artificial-intelligence" target="_self" class="internal"> <span>Artificial Intelligence</span> </a> </li> <li class="cmp-global-header-mobile-main-nav-item-wrapper-main-nav-link"> <a href="/en/research-and-innovation/centers-and-programs/gene-cell-therapy" target="_self" class="internal"> <span>Gene and Cell Therapy Institute</span> </a> </li> <li class="cmp-global-header-mobile-main-nav-item-wrapper-main-nav-link"> <a href="/en/research-and-innovation/centers-and-programs/personalized-medicine" target="_self" class="internal"> <span>Personalized Medicine</span> </a> </li> <li class="cmp-global-header-mobile-main-nav-item-wrapper-main-nav-link"> <a href="/en/research-and-innovation/centers-and-programs/population-health" target="_self" class="internal"> <span>Population Health</span> </a> </li> </ul> 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of reading the section utility links - to be modified --> <div class="cmp-nav-item-utility-link-wrap-mobile sectionItem-0"> <a class="cmp-nav-item-utility-link" href="/en/about/giving" target="_self"> Giving to Mass General Brigham </a> </div> <div class="cmp-nav-item-utility-link-wrap-mobile sectionItem-1"> <a class="cmp-nav-item-utility-link" href="/en/about/giving" target="_self"> Giving to Mass General Brigham </a> </div> <div class="cmp-nav-item-utility-link-wrap-mobile sectionItem-2"> <a class="cmp-nav-item-utility-link" href="/en/about/giving" target="_self"> Giving to Mass General Brigham </a> </div> <div class="cmp-nav-item-utility-link-wrap-mobile sectionItem-3"> <a class="cmp-nav-item-utility-link" href="/en/about/giving" target="_self"> Giving to Mass General Brigham </a> </div> <!-- End example code --> <nav class="cmp-global-header-mobile-utility-nav" role="navigation" aria-label="Utility"> <span class="sr-only" id="global-main-nav-mobile-label">Main Navigation Links</span> <div class="cmp-global-header-mobile-utility-top-links-container"> <ul class="cmp-global-header-mobile-utility-links-wrapper"> <li> <a href="/en/patient-care/patient-visitor-information/appointments" class="cmp-global-header-mobile-utility-links-button " target="_self"> Request an appointment </a> </li> <li> <a href="https://patientgateway.massgeneralbrigham.org/" class="cmp-global-header-mobile-utility-links-button external-link" target="_blank"> Log in to Patient Gateway </a> </li> <li> <a href="https://doctors.massgeneralbrigham.org/search" class="cmp-global-header-mobile-utility-links-button " target="_self"> Find a doctor </a> </li> <li> <a href="/en/patient-care/services-and-specialties/find-a-location" class="cmp-global-header-mobile-utility-links-button " target="_self"> Find a location </a> </li> </ul> </div> <div class="cmp-global-header-mobile-utility-bottom-links-container"> <span class="sr-only" id="global-utility-links-mobile-label">Utility Links</span> <div 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itemprop="position" content="1"/> </li> <li class="cmp-breadcrumb__item cmp-breadcrumb__item--active" aria-current="page" data-cmp-data-layer="{"breadcrumb-ebeff095d9-item-2324f0712e":{"@type":"aem-mgb/components/breadcrumb/item","repo:modifyDate":"2023-01-26T17:05:13Z","dc:title":"Supplier/Vendor Information ","xdm:linkURL":"/en/supplier-vendor-information"}}" itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <span itemprop="name">Supplier/Vendor Information </span> <meta itemprop="position" content="2"/> </li> </ol> </nav> </div> <div class="alert cmp-alert cmp-alert-page aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-alert-main-container"> <div class="cmp-alert-container hidden" role="alert" tabindex="-1"> <div class="cmp-alert-content"> <div class="cmp-alert-icon-container"></div> <div class="cmp-alert-content-container"> <div class="cmp-alert-closed"> <h2 class="cmp-alert-primary-title"></h2> <div 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cmp-basic-hero-no-image-no-teal-border aem-GridColumn aem-GridColumn--default--12"> <div id="teaser-04d3fd80b0" class="cmp-teaser " data-cmp-data-layer="{"teaser-04d3fd80b0":{"@type":"core/wcm/components/teaser/v2/teaser","repo:modifyDate":"2024-08-21T18:11:50Z","dc:title":"Supplier/Vendor Information ","dc:description":"<p>Mass General Brigham values the services of our suppliers and vendors. We are committed to maintaining the highest ethical standards in business practices. To create ethical and effective working relationships, we have established policies that govern our relationships with suppliers and other business partners / contractors.</p>\r\n"}}" role="region" aria-label="Featured Content"> <div class="cmp-teaser__content" data-teaser-id="teaser-04d3fd80b0"> <div class="cmp-hero-banner-text-animation-wrapper"> <div class="cmp-hero-banner-text-animation-content"> <h1 class="cmp-teaser__title"> Supplier/Vendor Information </h1> <div class="cmp-teaser__description"><p>Mass General Brigham values the services of our suppliers and vendors. We are committed to maintaining the highest ethical standards in business practices. To create ethical and effective working relationships, we have established policies that govern our relationships with suppliers and other business partners / contractors.</p> </div> </div> </div> </div> </div> </div> <div class="jump-links aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-jump-links"> <div class="cmp-jump-links-container"> <div class="cmp-jump-links-title" id="cmp-jump-links-title"> Jump to: </div> <nav aria-labelledby="cmp-jump-links-title"> <ul class="cmp-jump-links-list"> <li class="cmp-jump-links-section-item" data-section-id="policies"> <a href="#policies" class="cmp-jump-links-link"> Policies </a> </li> <li class="cmp-jump-links-section-item" data-section-id="diversity"> <a href="#diversity" class="cmp-jump-links-link"> Supplier Diversity Program </a> </li> <li class="cmp-jump-links-section-item" data-section-id="requirements"> <a href="#requirements" class="cmp-jump-links-link"> Requirements and Guidelines </a> </li> <li class="cmp-jump-links-section-item" data-section-id="faqs"> <a href="#faqs" class="cmp-jump-links-link"> FAQs </a> </li> <li class="cmp-jump-links-section-item" data-section-id="supplier-guide"> <a href="#supplier-guide" class="cmp-jump-links-link"> Supplier Guide </a> </li> </ul> </nav> </div> </div> <div class="cmp-global-sticky-spacer"></div> </div> </div> </div> </div> <div class="experiencefragment aem-GridColumn aem-GridColumn--default--12"> </div> <div class="container responsivegrid cmp-container-1440-gutters aem-GridColumn aem-GridColumn--default--12"> <div id="container-06125db0d2" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"policies":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-08-21T18:11:49Z","xdm:text":"<h2>Policies</h2>\r\n<h3>Policy on interactions with industry</h3>\r\n<p>Mass General Brigham's policy on interactions with industry was developed and recommended by a physician and scientist-led commission on Interactions with Industry, designed to govern Mass General Brigham's interactions with the pharmaceutical industry, medical device makers, and other suppliers.</p>\r\n<p>Note: Mass General Brigham has a ban on gifts from vendors/suppliers.</p>\r\n<p>Please read our policy for interactions with industry and other outside entities to learn about these important standards governing the relationships between our suppliers and our employees, physicians, and volunteer leadership.</p>\r\n"}}" id="policies" class="cmp-text"> <h2>Policies</h2> <h3>Policy on interactions with industry</h3> <p>Mass General Brigham's policy on interactions with industry was developed and recommended by a physician and scientist-led commission on Interactions with Industry, designed to govern Mass General Brigham's interactions with the pharmaceutical industry, medical device makers, and other suppliers.</p> <p>Note: Mass General Brigham has a ban on gifts from vendors/suppliers.</p> <p>Please read our policy for interactions with industry and other outside entities to learn about these important standards governing the relationships between our suppliers and our employees, physicians, and volunteer leadership.</p> </div> </div> <div class="global-button button cmp-button-global-blue-white cmp-button-download-link aem-GridColumn aem-GridColumn--default--12"> <a id="button-316af9375b" class="cmp-button-external" target="_blank" data-cmp-clickable data-cmp-data-layer="{"button-316af9375b":{"@type":"core/wcm/components/button/v2/button","repo:modifyDate":"2024-08-21T18:11:49Z","dc:title":"Download policy on interactions with industry","xdm:linkURL":"/content/dam/mgb-global/en/supplier-vendor-information/documents/policy-interactions-industry.pdf"}}"> <span class="cmp-button-text">Download policy on interactions with industry</span> <!-- Download Icon --> <span class="sr-only">(triggers file download)</span> <svg aria-hidden="true" class="cmp-button-icon" viewBox="0 0 32 32" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" fill="currentColor" d="M8.178 29h15.634a3.19 3.19 0 0 0 3.178-3.19V9.775a3.17 3.17 0 0 0-.84-2.16L21.935 3.03A3.154 3.154 0 0 0 19.598 2H8.178A3.19 3.19 0 0 0 5 5.19v20.62A3.19 3.19 0 0 0 8.178 29ZM7.444 5.19a.74.74 0 0 1 .734-.735h9.533v6.715h6.845v14.64a.74.74 0 0 1-.734.736H8.178a.74.74 0 0 1-.734-.737V5.191Zm16.398 3.526h-3.686V4.71l3.686 4.006ZM15.55 23.512c.137.058.294.088.45.088h.04c.156-.01.312-.04.459-.098.088-.04.166-.079.244-.138.049-.039.147-.127.147-.127l3.91-3.928a1.23 1.23 0 0 0 0-1.737 1.218 1.218 0 0 0-1.73 0l-1.828 1.836v-6.363c0-.677-.548-1.227-1.222-1.227-.675 0-1.223.55-1.223 1.227v6.363l-1.828-1.836a1.218 1.218 0 0 0-1.73 0 1.23 1.23 0 0 0 0 1.737l3.91 3.938c.128.117.255.206.401.265Z"/> </svg> </a> </div> <div class="vertical-spacer aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-vertical-spacer cmp-space-small" aria-hidden="true"></div> </div> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-cac8a79866":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-08-21T18:11:49Z","xdm:text":"<h3>Ethical standards</h3>\r\n<p>Suppliers are encouraged to review our <a href=\"/content/mgb-global/global/en/about/ethics.html\">ethical standards</a> to familiarize themselves with the how Mass General Brigham and its employees conduct business. </p>\r\n"}}" id="text-cac8a79866" class="cmp-text"> <h3>Ethical standards</h3> <p>Suppliers are encouraged to review our <a href="/en/about/ethics">ethical standards</a> to familiarize themselves with the how Mass General Brigham and its employees conduct business. </p> </div> </div> <div class="global-button button cmp-button-global-blue-white cmp-button-download-link aem-GridColumn aem-GridColumn--default--12"> <a id="button-c28d09f5f0" class="cmp-button-external" href="/content/dam/mgb-global/en/about/ethics/documents/ethical-standards-guide.pdf" target="_blank" data-cmp-clickable data-asset-path="/content/dam/mgb-global/en/about/ethics/documents/ethical-standards-guide.pdf" data-cmp-data-layer="{"button-c28d09f5f0":{"@type":"core/wcm/components/button/v2/button","repo:modifyDate":"2024-08-21T18:11:49Z","dc:title":"Download ethical standards guide"}}"> <span class="cmp-button-text">Download ethical standards guide</span> <!-- Download Icon --> <span class="sr-only">(triggers file download)</span> <svg aria-hidden="true" class="cmp-button-icon" viewBox="0 0 32 32" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" fill="currentColor" d="M8.178 29h15.634a3.19 3.19 0 0 0 3.178-3.19V9.775a3.17 3.17 0 0 0-.84-2.16L21.935 3.03A3.154 3.154 0 0 0 19.598 2H8.178A3.19 3.19 0 0 0 5 5.19v20.62A3.19 3.19 0 0 0 8.178 29ZM7.444 5.19a.74.74 0 0 1 .734-.735h9.533v6.715h6.845v14.64a.74.74 0 0 1-.734.736H8.178a.74.74 0 0 1-.734-.737V5.191Zm16.398 3.526h-3.686V4.71l3.686 4.006ZM15.55 23.512c.137.058.294.088.45.088h.04c.156-.01.312-.04.459-.098.088-.04.166-.079.244-.138.049-.039.147-.127.147-.127l3.91-3.928a1.23 1.23 0 0 0 0-1.737 1.218 1.218 0 0 0-1.73 0l-1.828 1.836v-6.363c0-.677-.548-1.227-1.222-1.227-.675 0-1.223.55-1.223 1.227v6.363l-1.828-1.836a1.218 1.218 0 0 0-1.73 0 1.23 1.23 0 0 0 0 1.737l3.91 3.938c.128.117.255.206.401.265Z"/> </svg> </a> </div> <div class="vertical-spacer aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-vertical-spacer cmp-space-small" aria-hidden="true"></div> </div> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"diversity":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-08-21T18:11:49Z","xdm:text":"<h2>Supplier diversity program</h2>\r\n<p>Created in 2004, the Supplier Diversity Program was established to extend our mission of community outreach and involve an increasingly more diverse group of suppliers to participate in procurement.</p>\r\n<p>By diversifying our supply base, we connect with an emerging market and give back to the communities in which we operate.</p>\r\n<p>With more than 3,000 certified/categorized historically under-served businesses, Mass General Brigham is a leader in supplier diversity initiatives and has received multiple supplier diversity awards, including the: </p>\r\n<ul>\r\n<li>Earl G. Reubel Award by Owens &amp; Minor&nbsp;<br>\r\n</li>\r\n<li>Excellence Award for Supplier Diversity from VHA Inc.<br>\r\n</li>\r\n<li>Boston Business Journal Supplier Diversity Leadership Award<br>\r\n</li>\r\n<li>Color Magazine All Inclusive Award<br>\r\n</li>\r\n</ul>\r\n<p>For more information on this program, please contact the Supplier Diversity program at&nbsp;<a href=\"mailto:supplierdiversity@partners.org\">supplierdiversity@partners.org</a>.&nbsp;</p>\r\n"}}" id="diversity" class="cmp-text"> <h2>Supplier diversity program</h2> <p>Created in 2004, the Supplier Diversity Program was established to extend our mission of community outreach and involve an increasingly more diverse group of suppliers to participate in procurement.</p> <p>By diversifying our supply base, we connect with an emerging market and give back to the communities in which we operate.</p> <p>With more than 3,000 certified/categorized historically under-served businesses, Mass General Brigham is a leader in supplier diversity initiatives and has received multiple supplier diversity awards, including the: </p> <ul> <li>Earl G. Reubel Award by Owens & Minor <br> </li> <li>Excellence Award for Supplier Diversity from VHA Inc.<br> </li> <li>Boston Business Journal Supplier Diversity Leadership Award<br> </li> <li>Color Magazine All Inclusive Award<br> </li> </ul> <p>For more information on this program, please contact the Supplier Diversity program at <a href="mailto:supplierdiversity@partners.org">supplierdiversity@partners.org</a>. </p> </div> </div> <div class="title aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"requirements":{"@type":"aem-mgb/components/title","repo:modifyDate":"2024-08-21T18:11:49Z","dc:title":"Requirements and guidelines "}}" id="requirements" class="cmp-title"> <h2 class="cmp-title__text">Requirements and guidelines </h2> </div> </div> <div class="accordion panelcontainer aem-GridColumn aem-GridColumn--default--12"> <div id="accordion-503685ce7e" class="cmp-accordion" data-cmp-is="accordion" data-cmp-data-layer="{"accordion-503685ce7e":{"shownItems":[],"@type":"core/wcm/components/accordion/v1/accordion","repo:modifyDate":"2024-08-21T18:11:49Z"}}" data-placeholder-text="false"> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-503685ce7e-item-27dc8d5110":{"@type":"aem-mgb/components/accordion/item","dc:title":"Background check"}}" id="accordion-503685ce7e-item-27dc8d5110"> <h3 class="cmp-accordion__header"> <button id="accordion-503685ce7e-item-27dc8d5110-button" class="cmp-accordion__button" aria-controls="accordion-503685ce7e-item-27dc8d5110-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Background check</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-503685ce7e-item-27dc8d5110-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-503685ce7e-item-27dc8d5110-button"><div class="container responsivegrid cmp-container-1440-no-gutters"> <div id="container-27dc8d5110" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-6401919b93":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-08-21T18:11:49Z","xdm:text":"<p>Mass General Brigham (formerly Partners HealthCare) (Customer) requires vendors/suppliers (Business) to perform certain background checks for Business employees assigned to work at a Mass General Brigham site for more than three weeks or who will have any access to Protected Health Information. In addition, temporary staff serving for any length of time must meet these requirements. The Business is expected to maintain documentation of adherence to these requirements and be able to demonstrate compliance, if requested. If a Business employee is unable to satisfactorily meet these requirements, Business must contact Customer in advance of the employee engaging in work for Mass General Brigham to determine next steps.&nbsp;<b>Any/all communications containing personal information must be sent via Secure/Encrypted email.</b></p>\r\n<p>Questions about these standards should be directed to Police &amp; Security at: <a href=\"mailto:policecori@partners.org\">policecori@partners.org</a>.</p>\r\n<p>Download the <a href=\"/content/dam/mgb-global/en/supplier-vendor-information/documents/background-check-requirements.pdf\" target=\"_blank\">Background Check document</a>&nbsp;for the details of this requirement.</p>\r\n<p><i style=\"font-size: 1.25rem;\">Updated June 2022</i></p>\r\n"}}" id="text-6401919b93" class="cmp-text"> <p>Mass General Brigham (formerly Partners HealthCare) (Customer) requires vendors/suppliers (Business) to perform certain background checks for Business employees assigned to work at a Mass General Brigham site for more than three weeks or who will have any access to Protected Health Information. In addition, temporary staff serving for any length of time must meet these requirements. The Business is expected to maintain documentation of adherence to these requirements and be able to demonstrate compliance, if requested. If a Business employee is unable to satisfactorily meet these requirements, Business must contact Customer in advance of the employee engaging in work for Mass General Brigham to determine next steps. <b>Any/all communications containing personal information must be sent via Secure/Encrypted email.</b></p> <p>Questions about these standards should be directed to Police & Security at: <a href="mailto:policecori@partners.org">policecori@partners.org</a>.</p> <p>Download the <a href="/content/dam/mgb-global/en/supplier-vendor-information/documents/background-check-requirements.pdf" target="_blank">Background Check document</a> for the details of this requirement.</p> <p><i style="font-size: 1.25rem;">Updated June 2022</i></p> </div> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-503685ce7e-item-018a4d6560":{"@type":"aem-mgb/components/accordion/item","dc:title":"Infection prevention standards"}}" id="accordion-503685ce7e-item-018a4d6560"> <h3 class="cmp-accordion__header"> <button id="accordion-503685ce7e-item-018a4d6560-button" class="cmp-accordion__button" aria-controls="accordion-503685ce7e-item-018a4d6560-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Infection prevention standards</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-503685ce7e-item-018a4d6560-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-503685ce7e-item-018a4d6560-button"><div class="container responsivegrid cmp-container-1440-no-gutters"> <div id="container-018a4d6560" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-3272478a0e":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-08-21T18:11:50Z","xdm:text":"<p>Mass General Brigham requires that all vendor representatives, contractors, consultants, and temporary staff who will be working <b>on-site at any Mass General Brigham facility </b>be vaccinated for COVID-19 and the flu (if working during flu season, September 15-April 30).</p>\r\n<p>In addition, vendor representatives, contractors, consultants, and temporary staff working on-site at a Mass General Brigham <b>hospital or other health care facility</b> for more than three weeks must also meet the Additional Infection Prevention Requirements. Download the&nbsp;<a href=\"/content/dam/mgb-global/en/supplier-vendor-information/documents/infection-prevention-standards.pdf\" target=\"_blank\">Infection Prevention Standards document</a></p>\r\n<p>Read the&nbsp;<a href=\"/content/dam/mgb-global/en/supplier-vendor-information/documents/infection-prevention-faq.pdf\" target=\"_blank\">Infection Prevention Standards FAQs for Businesses</a></p>\r\n<p><i>Updated December 2023</i></p>\r\n"}}" id="text-3272478a0e" class="cmp-text"> <p>Mass General Brigham requires that all vendor representatives, contractors, consultants, and temporary staff who will be working <b>on-site at any Mass General Brigham facility </b>be vaccinated for COVID-19 and the flu (if working during flu season, September 15-April 30).</p> <p>In addition, vendor representatives, contractors, consultants, and temporary staff working on-site at a Mass General Brigham <b>hospital or other health care facility</b> for more than three weeks must also meet the Additional Infection Prevention Requirements. Download the <a href="/content/dam/mgb-global/en/supplier-vendor-information/documents/infection-prevention-standards.pdf" target="_blank">Infection Prevention Standards document</a></p> <p>Read the <a href="/content/dam/mgb-global/en/supplier-vendor-information/documents/infection-prevention-faq.pdf" target="_blank">Infection Prevention Standards FAQs for Businesses</a></p> <p><i>Updated December 2023</i></p> </div> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-503685ce7e-item-2173663b38":{"@type":"aem-mgb/components/accordion/item","repo:modifyDate":"2024-08-21T18:11:50Z","dc:title":"On-site badge and credentialing"}}" id="accordion-503685ce7e-item-2173663b38"> <h3 class="cmp-accordion__header"> <button id="accordion-503685ce7e-item-2173663b38-button" class="cmp-accordion__button" aria-controls="accordion-503685ce7e-item-2173663b38-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">On-site badge and credentialing</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-503685ce7e-item-2173663b38-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-503685ce7e-item-2173663b38-button"><div class="container responsivegrid cmp-container-1440-no-gutters"> <div id="container-2173663b38" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-345c810dd1":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-08-21T18:11:50Z","xdm:text":"<p>Mass General Brigham Incorporated has contracted with Green Security for vendor credentialing. Vendor representatives requiring access to patient care areas at most Mass General Brigham facilities must be registered and obtain a badge from Green Security in order to enter patient care/clinical areas.</p>\r\n<p>Download the full&nbsp;<a href=\"/content/dam/mgb-global/en/supplier-vendor-information/documents/vendor-credentialing-badging.pdf\" target=\"_blank\">On-site Badge and Credentialing document</a></p>\r\n<p><i>December 2020</i></p>\r\n"}}" id="text-345c810dd1" class="cmp-text"> <p>Mass General Brigham Incorporated has contracted with Green Security for vendor credentialing. Vendor representatives requiring access to patient care areas at most Mass General Brigham facilities must be registered and obtain a badge from Green Security in order to enter patient care/clinical areas.</p> <p>Download the full <a href="/content/dam/mgb-global/en/supplier-vendor-information/documents/vendor-credentialing-badging.pdf" target="_blank">On-site Badge and Credentialing document</a></p> <p><i>December 2020</i></p> </div> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-503685ce7e-item-6a8a9930e6":{"@type":"aem-mgb/components/accordion/item","repo:modifyDate":"2024-08-21T18:11:50Z","dc:title":"Insurance obligations"}}" id="accordion-503685ce7e-item-6a8a9930e6"> <h3 class="cmp-accordion__header"> <button id="accordion-503685ce7e-item-6a8a9930e6-button" class="cmp-accordion__button" aria-controls="accordion-503685ce7e-item-6a8a9930e6-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Insurance obligations</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-503685ce7e-item-6a8a9930e6-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-503685ce7e-item-6a8a9930e6-button"><div class="container responsivegrid cmp-container-1440-no-gutters"> <div id="container-6a8a9930e6" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-2690cfeb6b":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-08-21T18:11:50Z","xdm:text":"<p>Insurance Obligations for Businesses Providing Goods &amp; Services</p>\r\n<p>This document describes the insurance obligations for businesses providing goods or services to Mass General Brigham and its Affiliates.</p>\r\n<p>Download the full <a href=\"/content/dam/mgb-global/en/supplier-vendor-information/documents/insurance-obligations.pdf\" target=\"_blank\">Insurance Obligations document</a></p>\r\n<p><i>Updated January 2024</i></p>\r\n"}}" id="text-2690cfeb6b" class="cmp-text"> <p>Insurance Obligations for Businesses Providing Goods & Services</p> <p>This document describes the insurance obligations for businesses providing goods or services to Mass General Brigham and its Affiliates.</p> <p>Download the full <a href="/content/dam/mgb-global/en/supplier-vendor-information/documents/insurance-obligations.pdf" target="_blank">Insurance Obligations document</a></p> <p><i>Updated January 2024</i></p> </div> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-503685ce7e-item-39c0c6482d":{"@type":"aem-mgb/components/accordion/item","repo:modifyDate":"2024-08-21T18:11:50Z","dc:title":"Travel expense requirements"}}" id="accordion-503685ce7e-item-39c0c6482d"> <h3 class="cmp-accordion__header"> <button id="accordion-503685ce7e-item-39c0c6482d-button" class="cmp-accordion__button" aria-controls="accordion-503685ce7e-item-39c0c6482d-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Travel expense requirements</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-503685ce7e-item-39c0c6482d-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-503685ce7e-item-39c0c6482d-button"><div class="container responsivegrid cmp-container-1440-no-gutters"> <div id="container-39c0c6482d" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-b910ff40e6":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-08-21T18:11:50Z","xdm:text":"<p>As a non-profit, Mass General Brigham takes its fiduciary responsibilities very seriously and this focus on reasonable cost containment applies to our vendor community. The following requirements apply to travel expenses being charged to Mass General Brigham and its affiliates:</p>\r\n<ol>\r\n<li>Any time spent by any employee of Business (“Business Employee”) or agents of Business commuting to and from their homes shall not count as time spent in providing any Services to Customer. Any additional time spent by a Business Employee or such agents traveling at the specific request of Customer shall count as time spent in providing Services to Customer. Such time must be pre-approved in writing by Customer in advance and shall be subject to any maximum payment caps agreed upon by the parties for any particular defined project.</li>\r\n<li>Travel (airline, railroad, etc.) should always be in coach class, irrespective of trip length.<br>\r\n</li>\r\n<li>Car rentals must be a standard/full vehicle class or lower unless a different class of car is documented as less expensive. Gas, tolls, insurance and parking fees for rental vehicles will also be reimbursed but not parking tickets, moving violations, etc. If a personal vehicle is being used, mileage will be reimbursed at the federal POV mileage rate (currently $.545/mile but updated annually) and tolls and parking fees will be reimbursed.<br>\r\n</li>\r\n<li>Total meals and incidental expenses cannot exceed the federal General Services Administration (GSA) rate set for the region where the work will be performed (available at: <a href=\"https://www.gsa.gov/travel/plan-book/per-diem-rates\" target=\"_blank\">https://www.gsa.gov/travel/plan-book/per-diem-rates</a>). On travel days the reimbursement will be 75% of the federal per diem for the region.<br>\r\n</li>\r\n<li>Reasonable accommodations for a standard single room at a mid-range hotel will be reimbursed. Long term accommodations should be pursued whenever financially advantageous.<br>\r\n</li>\r\n<li>Movie rentals, gym fees, dry cleaning, etc. are not reimbursable nor are phone call expenses not directly related to the project.<br>\r\n</li>\r\n<li>For unusual situations or expenses, please contact your Mass General Brigham business contact for guidance. They may reference the Mass General Brigham Employee Travel Policy to provide additional detailed guidance.&nbsp;</li>\r\n<li>Original receipts must be provided for reimbursement for hotel, car, and plane travel. Meals and incidentals will be paid at the federal per diem unless Customer requests otherwise.<br>\r\n</li>\r\n</ol>\r\n<p>Download the&nbsp;<a href=\"/content/dam/mgb-global/en/supplier-vendor-information/documents/vendor-travel-requirements.pdf\">Travel Expense Requirements document</a></p>\r\n<p><i>Updated December 2020</i></p>\r\n"}}" id="text-b910ff40e6" class="cmp-text"> <p>As a non-profit, Mass General Brigham takes its fiduciary responsibilities very seriously and this focus on reasonable cost containment applies to our vendor community. The following requirements apply to travel expenses being charged to Mass General Brigham and its affiliates:</p> <ol> <li>Any time spent by any employee of Business (“Business Employee”) or agents of Business commuting to and from their homes shall not count as time spent in providing any Services to Customer. Any additional time spent by a Business Employee or such agents traveling at the specific request of Customer shall count as time spent in providing Services to Customer. Such time must be pre-approved in writing by Customer in advance and shall be subject to any maximum payment caps agreed upon by the parties for any particular defined project.</li> <li>Travel (airline, railroad, etc.) should always be in coach class, irrespective of trip length.<br> </li> <li>Car rentals must be a standard/full vehicle class or lower unless a different class of car is documented as less expensive. Gas, tolls, insurance and parking fees for rental vehicles will also be reimbursed but not parking tickets, moving violations, etc. If a personal vehicle is being used, mileage will be reimbursed at the federal POV mileage rate (currently $.545/mile but updated annually) and tolls and parking fees will be reimbursed.<br> </li> <li>Total meals and incidental expenses cannot exceed the federal General Services Administration (GSA) rate set for the region where the work will be performed (available at: <a href="https://www.gsa.gov/travel/plan-book/per-diem-rates" target="_blank">https://www.gsa.gov/travel/plan-book/per-diem-rates</a>). On travel days the reimbursement will be 75% of the federal per diem for the region.<br> </li> <li>Reasonable accommodations for a standard single room at a mid-range hotel will be reimbursed. Long term accommodations should be pursued whenever financially advantageous.<br> </li> <li>Movie rentals, gym fees, dry cleaning, etc. are not reimbursable nor are phone call expenses not directly related to the project.<br> </li> <li>For unusual situations or expenses, please contact your Mass General Brigham business contact for guidance. They may reference the Mass General Brigham Employee Travel Policy to provide additional detailed guidance. </li> <li>Original receipts must be provided for reimbursement for hotel, car, and plane travel. Meals and incidentals will be paid at the federal per diem unless Customer requests otherwise.<br> </li> </ol> <p>Download the <a href="/content/dam/mgb-global/en/supplier-vendor-information/documents/vendor-travel-requirements.pdf">Travel Expense Requirements document</a></p> <p><i>Updated December 2020</i></p> </div> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-503685ce7e-item-118ab06c46":{"@type":"aem-mgb/components/accordion/item","repo:modifyDate":"2024-08-21T18:11:50Z","dc:title":"Invoicing procedures"}}" id="accordion-503685ce7e-item-118ab06c46"> <h3 class="cmp-accordion__header"> <button id="accordion-503685ce7e-item-118ab06c46-button" class="cmp-accordion__button" aria-controls="accordion-503685ce7e-item-118ab06c46-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Invoicing procedures</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-503685ce7e-item-118ab06c46-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-503685ce7e-item-118ab06c46-button"><div class="container responsivegrid cmp-container-1440-no-gutters"> <div id="container-118ab06c46" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-afc8ff8237":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-08-21T18:11:50Z","xdm:text":"<p>Business acknowledges that if invoices are not submitted in accordance with this section, Customer cannot guarantee the timely payment of fees.</p>\r\n<h4>Orders and invoices&nbsp;</h4>\r\n<p>Business shall submit invoice(s) for payments due hereunder upon receipt of Customer’s written approval of Services and/or Deliverables. To ensure timely, and correct payment, Vendor acknowledges and agrees to adhere to the following standard operating procedures for Order Receipt, Invoicing and resolution of non-payment. Failure to follow the below procedures may result in the delay of payment.</p>\r\n<h4>Order receipt&nbsp;</h4>\r\n<p>Orders from Mass General Brigham (formerly Partners HealthCare) must be accompanied by a PO in standard Mass General Brigham format: 10 digits, numeric only. Orders not accompanied by a PO will be denied.</p>\r\n<p>Vendors must acknowledge, and confirm order details within 24 hours of order receipt. Orders may be confirmed via fax to&nbsp;<a href=\"tel:617-565-0634\">(617) 565-0634</a>, or via email to&nbsp;<a href=\"mailto:POConfirmations@partners.org\">POConfirmations@partners.org</a>.&nbsp;</p>\r\n<h4>Invoicing</h4>\r\n<p>Standard payment terms for Customer are Net45 days from the invoice date.&nbsp;</p>\r\n<p>All invoices must be submitted to Customer upon acknowledgement of receipt of Deliverables, or written confirmation of satisfaction with Services.</p>\r\n<p>Invoices exceeding 1 year after provision of Deliverables or Services will not be accepted without demonstration of earlier collection attempts.&nbsp;</p>\r\n<p>All invoices must contain, at minimum: the invoice number, invoice date, PO number and remit address.</p>\r\n<p>Only 1 PO can be listed per invoice.&nbsp;</p>\r\n<p>No more than 1 invoice may be listed per page. Multiple invoices cannot be combined onto single pages.</p>\r\n<p>Invoices shall not include interest or late payment charges.&nbsp;</p>\r\n<p>Agreements, excel spreadsheets, statements, or anything other than an Invoice Copy in PDF or TIF image will not be accepted.</p>\r\n<p>Please submit only 1 copy of each invoice.&nbsp;</p>\r\n<h4>Invoicing Methods</h4>\r\n<p>Electronic Data Interchange (EDI) - Mass General Brigham's preferred method of invoicing is via EDI. If your organization is capable of this method of invoice delivery, please contact&nbsp;<a href=\"mailto:PHSMMISVENDORUPDATE@partners.org\">PHSMMISVENDORUPDATE@partners.org</a>. &nbsp;</p>\r\n<p>Mail - Mail invoices containing Purchase Order number on each page to:</p>\r\n<p>Mass General Brigham &nbsp;<br>\r\nAttn: Accounts Payable &nbsp;<br>\r\n399 Revolution Drive Suite 327&nbsp;<br>\r\nSomerville, MA 02145</p>\r\n<p>&nbsp;</p>\r\n<p>Email - Invoices that are transmitted via email to: <a href=\"mailto:PHSPOINVOICE@PARTNERS.ORG\">PHSPOINVOICE@PARTNERS.ORG</a> must follow the below technical requirements.</p>\r\n<ul>\r\n<li><p>Invoices MUST be submitted as attachments that are an unencrypted “.pdf” or “.tif” with a maximum bit depth of 24.&nbsp;</p>\r\n</li>\r\n<li><p>Attachments should contain invoices ONLY (please do not include cover pages, statements, agreements, etc.).</p>\r\n</li>\r\n<li><p>Purchase Order Number MUST be referenced and visible on each invoice.&nbsp;</p>\r\n</li>\r\n</ul>\r\n<p>NOTE: When submitting an invoice with a “hand written” PO number, please be sure to use Black ink only. Other colored ink does not scan well, and the PO number is often illegible.</p>\r\n<h4>Payment&nbsp;</h4>\r\n<p>Mass General Brigham method of payment is credit card through Bank of America E-Payables program. Details of the program can be found at <a href=\"https://www.bankofamerica.com/epayablesvendors\" target=\"_blank\">www.bankofamerica.com/epayablesvendors</a>.</p>\r\n<p>Payment inquiries can be directed to Operations Support department at&nbsp;<a href=\"tel:617-726-2142\">(617) 726-2142</a>. &nbsp;</p>\r\n<h4>Resolution of non / short payment</h4>\r\n<p>Submissions to Operations Support not accompanied by the correct ticket number for the invoices submitted will not be accepted.&nbsp;</p>\r\n<p>Vendors must contact our Operations Support department at&nbsp;<a href=\"tel:617-726-2142\">(617) 726-2142</a> immediately once an invoice becomes past due or was determined to have been paid short.</p>\r\n<p>If business becomes aware of any issue related to payment, business shall contact Supply Chain Operations Support at&nbsp;<a href=\"tel:617-726-2142\">(617) 726-2142</a>. While the parties are engaged in good faith business discussions intended to achieve a resolution to such issues, orders will not be held.&nbsp;</p>\r\n<p>All submissions to Operations Support require a ticket number, which can be obtained by calling&nbsp;<a href=\"tel:617-726-2142\">(617) 726-2142</a>. A new ticket number is issued for each case/call. Once a ticket is obtained, invoices requiring resolution may be submitted via email to the provided address.</p>\r\n<p>Submissions to Operations Support not accompanied by the correct ticket number for the invoices submitted will not be accepted.&nbsp;</p>\r\n<h4>Travel or other out-of-pocket expenses</h4>\r\n<p>Any time spent by any employee of Business (“Business Employee”) or agents of Business commuting to and from their homes shall not count as time spent in providing Services to Customer. Any additional time spent by a Business Employee or such agents traveling at the specific request of Customer shall count as time spent in providing Services to Customer. Such time must be pre-approved in writing by Customer and shall be subject to any maximum payment caps agreed upon by the parties. Travel and other out of pocket costs must comply with&nbsp;<a href=\"/content/dam/mgb-global/en/supplier-vendor-information/documents/vendor-travel-requirements.pdf\" target=\"_blank\">Mass General Brigham Travel Expense Requirements for Vendors,</a><span style=\"font-weight: 400;\"> including documentation of actual expenses where required and a cap of travel and other costs not to exceed nine percent (9%) of total fees paid.&nbsp;</span></p>\r\n<h4>&nbsp;<br>\r\nExpenses</h4>\r\n<p>Customer shall reimburse Business for reasonable expenses directly related to the Services, provided that Customer has authorized such expenses in writing in advance.&nbsp;</p>\r\n<p>Download the&nbsp;<a href=\"/content/dam/mgb-global/en/supplier-vendor-information/documents/invoice-procedures.pdf\" target=\"_blank\">Invoicing Procedures document</a><br>\r\n&nbsp;<br>\r\n<i>Updated February 2021</i></p>\r\n"}}" id="text-afc8ff8237" class="cmp-text"> <p>Business acknowledges that if invoices are not submitted in accordance with this section, Customer cannot guarantee the timely payment of fees.</p> <h4>Orders and invoices </h4> <p>Business shall submit invoice(s) for payments due hereunder upon receipt of Customer’s written approval of Services and/or Deliverables. To ensure timely, and correct payment, Vendor acknowledges and agrees to adhere to the following standard operating procedures for Order Receipt, Invoicing and resolution of non-payment. Failure to follow the below procedures may result in the delay of payment.</p> <h4>Order receipt </h4> <p>Orders from Mass General Brigham (formerly Partners HealthCare) must be accompanied by a PO in standard Mass General Brigham format: 10 digits, numeric only. Orders not accompanied by a PO will be denied.</p> <p>Vendors must acknowledge, and confirm order details within 24 hours of order receipt. Orders may be confirmed via fax to <a href="tel:617-565-0634">(617) 565-0634</a>, or via email to <a href="mailto:POConfirmations@partners.org">POConfirmations@partners.org</a>. </p> <h4>Invoicing</h4> <p>Standard payment terms for Customer are Net45 days from the invoice date. </p> <p>All invoices must be submitted to Customer upon acknowledgement of receipt of Deliverables, or written confirmation of satisfaction with Services.</p> <p>Invoices exceeding 1 year after provision of Deliverables or Services will not be accepted without demonstration of earlier collection attempts. </p> <p>All invoices must contain, at minimum: the invoice number, invoice date, PO number and remit address.</p> <p>Only 1 PO can be listed per invoice. </p> <p>No more than 1 invoice may be listed per page. Multiple invoices cannot be combined onto single pages.</p> <p>Invoices shall not include interest or late payment charges. </p> <p>Agreements, excel spreadsheets, statements, or anything other than an Invoice Copy in PDF or TIF image will not be accepted.</p> <p>Please submit only 1 copy of each invoice. </p> <h4>Invoicing Methods</h4> <p>Electronic Data Interchange (EDI) - Mass General Brigham's preferred method of invoicing is via EDI. If your organization is capable of this method of invoice delivery, please contact <a href="mailto:PHSMMISVENDORUPDATE@partners.org">PHSMMISVENDORUPDATE@partners.org</a>. </p> <p>Mail - Mail invoices containing Purchase Order number on each page to:</p> <p>Mass General Brigham <br> Attn: Accounts Payable <br> 399 Revolution Drive Suite 327 <br> Somerville, MA 02145</p> <p> </p> <p>Email - Invoices that are transmitted via email to: <a href="mailto:PHSPOINVOICE@PARTNERS.ORG">PHSPOINVOICE@PARTNERS.ORG</a> must follow the below technical requirements.</p> <ul> <li><p>Invoices MUST be submitted as attachments that are an unencrypted “.pdf” or “.tif” with a maximum bit depth of 24. </p> </li> <li><p>Attachments should contain invoices ONLY (please do not include cover pages, statements, agreements, etc.).</p> </li> <li><p>Purchase Order Number MUST be referenced and visible on each invoice. </p> </li> </ul> <p>NOTE: When submitting an invoice with a “hand written” PO number, please be sure to use Black ink only. Other colored ink does not scan well, and the PO number is often illegible.</p> <h4>Payment </h4> <p>Mass General Brigham method of payment is credit card through Bank of America E-Payables program. Details of the program can be found at <a href="https://www.bankofamerica.com/epayablesvendors" target="_blank">www.bankofamerica.com/epayablesvendors</a>.</p> <p>Payment inquiries can be directed to Operations Support department at <a href="tel:617-726-2142">(617) 726-2142</a>. </p> <h4>Resolution of non / short payment</h4> <p>Submissions to Operations Support not accompanied by the correct ticket number for the invoices submitted will not be accepted. </p> <p>Vendors must contact our Operations Support department at <a href="tel:617-726-2142">(617) 726-2142</a> immediately once an invoice becomes past due or was determined to have been paid short.</p> <p>If business becomes aware of any issue related to payment, business shall contact Supply Chain Operations Support at <a href="tel:617-726-2142">(617) 726-2142</a>. While the parties are engaged in good faith business discussions intended to achieve a resolution to such issues, orders will not be held. </p> <p>All submissions to Operations Support require a ticket number, which can be obtained by calling <a href="tel:617-726-2142">(617) 726-2142</a>. A new ticket number is issued for each case/call. Once a ticket is obtained, invoices requiring resolution may be submitted via email to the provided address.</p> <p>Submissions to Operations Support not accompanied by the correct ticket number for the invoices submitted will not be accepted. </p> <h4>Travel or other out-of-pocket expenses</h4> <p>Any time spent by any employee of Business (“Business Employee”) or agents of Business commuting to and from their homes shall not count as time spent in providing Services to Customer. Any additional time spent by a Business Employee or such agents traveling at the specific request of Customer shall count as time spent in providing Services to Customer. Such time must be pre-approved in writing by Customer and shall be subject to any maximum payment caps agreed upon by the parties. Travel and other out of pocket costs must comply with <a href="/content/dam/mgb-global/en/supplier-vendor-information/documents/vendor-travel-requirements.pdf" target="_blank">Mass General Brigham Travel Expense Requirements for Vendors,</a><span style="font-weight: 400;"> including documentation of actual expenses where required and a cap of travel and other costs not to exceed nine percent (9%) of total fees paid. </span></p> <h4> <br> Expenses</h4> <p>Customer shall reimburse Business for reasonable expenses directly related to the Services, provided that Customer has authorized such expenses in writing in advance. </p> <p>Download the <a href="/content/dam/mgb-global/en/supplier-vendor-information/documents/invoice-procedures.pdf" target="_blank">Invoicing Procedures document</a><br> <br> <i>Updated February 2021</i></p> </div> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-503685ce7e-item-a8d95536e0":{"@type":"aem-mgb/components/accordion/item","repo:modifyDate":"2024-08-21T18:11:50Z","dc:title":"Hardware and software management"}}" id="accordion-503685ce7e-item-a8d95536e0"> <h3 class="cmp-accordion__header"> <button id="accordion-503685ce7e-item-a8d95536e0-button" class="cmp-accordion__button" aria-controls="accordion-503685ce7e-item-a8d95536e0-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Hardware and software management</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-503685ce7e-item-a8d95536e0-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-503685ce7e-item-a8d95536e0-button"><div class="container responsivegrid cmp-container-1440-no-gutters"> <div id="container-a8d95536e0" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-2192d98c8f":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-08-21T18:11:50Z","xdm:text":"<p>Mass General Brigham expects vendors whose software or hardware will be used in our production environment to follow the IS Change Management Requirements.</p>\r\n<p>Download the full&nbsp;<a href=\"/content/dam/mgb-global/en/supplier-vendor-information/documents/information-services-change-management.pdf\" target=\"_blank\">Information Services Change Management document</a></p>\r\n<p><i>December 2020</i><br>\r\n</p>\r\n"}}" id="text-2192d98c8f" class="cmp-text"> <p>Mass General Brigham expects vendors whose software or hardware will be used in our production environment to follow the IS Change Management Requirements.</p> <p>Download the full <a href="/content/dam/mgb-global/en/supplier-vendor-information/documents/information-services-change-management.pdf" target="_blank">Information Services Change Management document</a></p> <p><i>December 2020</i><br> </p> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="title aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"faqs":{"@type":"aem-mgb/components/title","repo:modifyDate":"2024-08-21T18:11:50Z","dc:title":"FAQs"}}" id="faqs" class="cmp-title"> <h2 class="cmp-title__text">FAQs</h2> </div> </div> <div class="accordion panelcontainer aem-GridColumn aem-GridColumn--default--12"> <div id="accordion-34de6398a3" class="cmp-accordion" data-cmp-is="accordion" data-cmp-data-layer="{"accordion-34de6398a3":{"shownItems":[],"@type":"core/wcm/components/accordion/v1/accordion","repo:modifyDate":"2024-08-21T18:11:50Z"}}" data-placeholder-text="false"> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-34de6398a3-item-8376658b6a":{"@type":"aem-mgb/components/accordion/item","dc:title":"What is the Mass General Brigham billing address?"}}" id="accordion-34de6398a3-item-8376658b6a"> <h3 class="cmp-accordion__header"> <button id="accordion-34de6398a3-item-8376658b6a-button" class="cmp-accordion__button" aria-controls="accordion-34de6398a3-item-8376658b6a-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">What is the Mass General Brigham billing address?</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-34de6398a3-item-8376658b6a-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-34de6398a3-item-8376658b6a-button"><div class="container responsivegrid cmp-container-1440-no-gutters"> <div id="container-8376658b6a" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-3551f64a0c":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-08-21T18:11:50Z","xdm:text":"<p>All valid invoices should be mailed to:</p>\r\n<p>Mass General Brigham&nbsp;<br>\r\nAttn: Accounts Payable&nbsp;<br>\r\n399 Revolution Drive Suite 327&nbsp;<br>\r\nSomerville, MA 02145</p>\r\n"}}" id="text-3551f64a0c" class="cmp-text"> <p>All valid invoices should be mailed to:</p> <p>Mass General Brigham <br> Attn: Accounts Payable <br> 399 Revolution Drive Suite 327 <br> Somerville, MA 02145</p> </div> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-34de6398a3-item-1774589728":{"@type":"aem-mgb/components/accordion/item","dc:title":"Who should I contact with payment/invoice inquiries?"}}" id="accordion-34de6398a3-item-1774589728"> <h3 class="cmp-accordion__header"> <button id="accordion-34de6398a3-item-1774589728-button" class="cmp-accordion__button" aria-controls="accordion-34de6398a3-item-1774589728-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Who should I contact with payment/invoice inquiries?</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-34de6398a3-item-1774589728-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-34de6398a3-item-1774589728-button"><div class="container responsivegrid cmp-container-1440-no-gutters"> <div id="container-1774589728" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-0855977054":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-08-21T18:11:50Z","xdm:text":"<p>Please contact Supply Chain Operations Support. Supplier can call <a href=\"tel:617-726-2142\">(617) 726-2142</a>. If you are an employee of Mass General Brigham, you may also open a Service Now ticket for your inquiry by using Service Now, under general requests, click on Supply Chain Operations Support.</p>\r\n"}}" id="text-0855977054" class="cmp-text"> <p>Please contact Supply Chain Operations Support. Supplier can call <a href="tel:617-726-2142">(617) 726-2142</a>. If you are an employee of Mass General Brigham, you may also open a Service Now ticket for your inquiry by using Service Now, under general requests, click on Supply Chain Operations Support.</p> </div> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-34de6398a3-item-8599bfcd4a":{"@type":"aem-mgb/components/accordion/item","repo:modifyDate":"2024-08-21T18:11:50Z","dc:title":"Is Mass General Brigham a tax-exempt organization? How can I get copies of tax exemption certificates? "}}" id="accordion-34de6398a3-item-8599bfcd4a"> <h3 class="cmp-accordion__header"> <button id="accordion-34de6398a3-item-8599bfcd4a-button" class="cmp-accordion__button" aria-controls="accordion-34de6398a3-item-8599bfcd4a-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Is Mass General Brigham a tax-exempt organization? How can I get copies of tax exemption certificates? </span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-34de6398a3-item-8599bfcd4a-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-34de6398a3-item-8599bfcd4a-button"><div class="container responsivegrid cmp-container-1440-no-gutters"> <div id="container-8599bfcd4a" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-0ccb04ce72":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-08-21T18:11:50Z","xdm:text":"<p>Yes, Mass General Brigham is Tax Exempt. Please call Supply Chain Operations Support at <a href=\"tel:617-726-2142\">(617) 726-2142</a> for more information.</p>\r\n"}}" id="text-0ccb04ce72" class="cmp-text"> <p>Yes, Mass General Brigham is Tax Exempt. Please call Supply Chain Operations Support at <a href="tel:617-726-2142">(617) 726-2142</a> for more information.</p> </div> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-34de6398a3-item-d11bce2a60":{"@type":"aem-mgb/components/accordion/item","repo:modifyDate":"2024-08-21T18:11:50Z","dc:title":"What should I do if I do not have a Purchase Order (PO) number?"}}" id="accordion-34de6398a3-item-d11bce2a60"> <h3 class="cmp-accordion__header"> <button id="accordion-34de6398a3-item-d11bce2a60-button" class="cmp-accordion__button" aria-controls="accordion-34de6398a3-item-d11bce2a60-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">What should I do if I do not have a Purchase Order (PO) number?</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-34de6398a3-item-d11bce2a60-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-34de6398a3-item-d11bce2a60-button"><div class="container responsivegrid cmp-container-1440-no-gutters"> <div id="container-d11bce2a60" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-135b86ef10":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-08-21T18:11:50Z","xdm:text":"<p>Contact the department you've been working with to obtain the PO number.</p>\r\n"}}" id="text-135b86ef10" class="cmp-text"> <p>Contact the department you've been working with to obtain the PO number.</p> </div> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-34de6398a3-item-7a7380c85d":{"@type":"aem-mgb/components/accordion/item","repo:modifyDate":"2024-08-21T18:11:50Z","dc:title":"When Supply Chain Operations Support requests a statement from my company regarding outstanding invoices, how should my team format it?"}}" id="accordion-34de6398a3-item-7a7380c85d"> <h3 class="cmp-accordion__header"> <button id="accordion-34de6398a3-item-7a7380c85d-button" class="cmp-accordion__button" aria-controls="accordion-34de6398a3-item-7a7380c85d-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">When Supply Chain Operations Support requests a statement from my company regarding outstanding invoices, how should my team format it?</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-34de6398a3-item-7a7380c85d-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-34de6398a3-item-7a7380c85d-button"><div class="container responsivegrid cmp-container-1440-no-gutters"> <div id="container-7a7380c85d" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-91086c25e6":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-08-21T18:11:50Z","xdm:text":"<p>Please ensure that all requested statements for Mass General Brigham Supply Chain Operations Support are in Microsoft Excel format and include the PO numbers, invoice numbers, total amount of invoices, and remaining amount due. Mass General Brigham will not pay off of statements and may request copies of outstanding invoices.</p>\r\n"}}" id="text-91086c25e6" class="cmp-text"> <p>Please ensure that all requested statements for Mass General Brigham Supply Chain Operations Support are in Microsoft Excel format and include the PO numbers, invoice numbers, total amount of invoices, and remaining amount due. Mass General Brigham will not pay off of statements and may request copies of outstanding invoices.</p> </div> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-34de6398a3-item-1f5e69bf1e":{"@type":"aem-mgb/components/accordion/item","repo:modifyDate":"2024-08-21T18:11:50Z","dc:title":"Where does my company send confirmations that Purchase Orders (PO) have been successfully placed? "}}" id="accordion-34de6398a3-item-1f5e69bf1e"> <h3 class="cmp-accordion__header"> <button id="accordion-34de6398a3-item-1f5e69bf1e-button" class="cmp-accordion__button" aria-controls="accordion-34de6398a3-item-1f5e69bf1e-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Where does my company send confirmations that Purchase Orders (PO) have been successfully placed? </span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-34de6398a3-item-1f5e69bf1e-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-34de6398a3-item-1f5e69bf1e-button"><div class="container responsivegrid cmp-container-1440-no-gutters"> <div id="container-1f5e69bf1e" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-9e7f398b16":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-08-21T18:11:50Z","xdm:text":"<p>Please send all PO confirmations to <a href=\"mailto:POConfirmations@partners.org\">POConfirmations@partners.org</a>.</p>\r\n"}}" id="text-9e7f398b16" class="cmp-text"> <p>Please send all PO confirmations to <a href="mailto:POConfirmations@partners.org">POConfirmations@partners.org</a>.</p> </div> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-34de6398a3-item-d1aed8af07":{"@type":"aem-mgb/components/accordion/item","repo:modifyDate":"2024-08-21T18:11:50Z","dc:title":"Where should my company send remittance changes and or mergers / acquisitions changes?"}}" id="accordion-34de6398a3-item-d1aed8af07"> <h3 class="cmp-accordion__header"> <button id="accordion-34de6398a3-item-d1aed8af07-button" class="cmp-accordion__button" aria-controls="accordion-34de6398a3-item-d1aed8af07-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Where should my company send remittance changes and or mergers / acquisitions changes?</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-34de6398a3-item-d1aed8af07-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-34de6398a3-item-d1aed8af07-button"><div class="container responsivegrid cmp-container-1440-no-gutters"> <div id="container-d1aed8af07" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-287a8d6c77":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-08-21T18:11:50Z","xdm:text":"<p>Please call Supply Chain Operations Support directly at <a href=\"tel:617-726-2142\">(617) 726-2142</a> and provide any and all information necessary.</p>\r\n"}}" id="text-287a8d6c77" class="cmp-text"> <p>Please call Supply Chain Operations Support directly at <a href="tel:617-726-2142">(617) 726-2142</a> and provide any and all information necessary.</p> </div> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-34de6398a3-item-65e9afc393":{"@type":"aem-mgb/components/accordion/item","repo:modifyDate":"2024-08-21T18:11:50Z","dc:title":"If my company has inquiries regarding contracts or price discrepancies on Purchase Orders, who should we contact?"}}" id="accordion-34de6398a3-item-65e9afc393"> <h3 class="cmp-accordion__header"> <button id="accordion-34de6398a3-item-65e9afc393-button" class="cmp-accordion__button" aria-controls="accordion-34de6398a3-item-65e9afc393-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">If my company has inquiries regarding contracts or price discrepancies on Purchase Orders, who should we contact?</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-34de6398a3-item-65e9afc393-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-34de6398a3-item-65e9afc393-button"><div class="container responsivegrid cmp-container-1440-no-gutters"> <div id="container-65e9afc393" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-e285f122cf":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-08-21T18:11:50Z","xdm:text":"<p>Please call Supply Chain Operations Support directly at <a href=\"tel:617-726-2142\">(617) 726-2142</a> and provide any and all information necessary.</p>\r\n"}}" id="text-e285f122cf" class="cmp-text"> <p>Please call Supply Chain Operations Support directly at <a href="tel:617-726-2142">(617) 726-2142</a> and provide any and all information necessary.</p> </div> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-34de6398a3-item-b010abc068":{"@type":"aem-mgb/components/accordion/item","repo:modifyDate":"2024-08-21T18:11:50Z","dc:title":"Who is the contact person for Accounts Payable at Mass General Brigham?"}}" id="accordion-34de6398a3-item-b010abc068"> <h3 class="cmp-accordion__header"> <button id="accordion-34de6398a3-item-b010abc068-button" class="cmp-accordion__button" aria-controls="accordion-34de6398a3-item-b010abc068-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Who is the contact person for Accounts Payable at Mass General Brigham?</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-34de6398a3-item-b010abc068-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-34de6398a3-item-b010abc068-button"><div class="container responsivegrid cmp-container-1440-no-gutters"> <div id="container-b010abc068" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-f6f78452d6":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-08-21T18:11:50Z","xdm:text":"<p>Supply Chain Management has a central Customer Service area that can answer all questions related to Accounts Payable. Please call Supply Chain Operations Support directly at <a href=\"tel:617-726-2142\">(617) 726-2142</a> and provide any and all information necessary.</p>\r\n"}}" id="text-f6f78452d6" class="cmp-text"> <p>Supply Chain Management has a central Customer Service area that can answer all questions related to Accounts Payable. Please call Supply Chain Operations Support directly at <a href="tel:617-726-2142">(617) 726-2142</a> and provide any and all information necessary.</p> </div> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-34de6398a3-item-591c7394a2":{"@type":"aem-mgb/components/accordion/item","repo:modifyDate":"2024-08-21T18:11:50Z","dc:title":"How should my company handle credit memos and refund checks due to Mass General Brigham? "}}" id="accordion-34de6398a3-item-591c7394a2"> <h3 class="cmp-accordion__header"> <button id="accordion-34de6398a3-item-591c7394a2-button" class="cmp-accordion__button" aria-controls="accordion-34de6398a3-item-591c7394a2-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">How should my company handle credit memos and refund checks due to Mass General Brigham? </span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-34de6398a3-item-591c7394a2-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-34de6398a3-item-591c7394a2-button"><div class="container responsivegrid cmp-container-1440-no-gutters"> <div id="container-591c7394a2" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-e12e70b9c4":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-08-21T18:11:50Z","xdm:text":"<p>If your company owes funds to Mass General Brigham, please send a credit memo or refund check to the address below clearly specifying the information related to the refund.</p>\r\n<p>Mass General Brigham<br>\r\nAttn: Accounts Payable<br>\r\n399 Revolution Drive Suite 327<br>\r\nSomerville, MA 02145</p>\r\n"}}" id="text-e12e70b9c4" class="cmp-text"> <p>If your company owes funds to Mass General Brigham, please send a credit memo or refund check to the address below clearly specifying the information related to the refund.</p> <p>Mass General Brigham<br> Attn: Accounts Payable<br> 399 Revolution Drive Suite 327<br> Somerville, MA 02145</p> </div> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-34de6398a3-item-591b5a4475":{"@type":"aem-mgb/components/accordion/item","repo:modifyDate":"2024-08-21T18:11:50Z","dc:title":"Where should my company direct product recall information?"}}" id="accordion-34de6398a3-item-591b5a4475"> <h3 class="cmp-accordion__header"> <button id="accordion-34de6398a3-item-591b5a4475-button" class="cmp-accordion__button" aria-controls="accordion-34de6398a3-item-591b5a4475-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Where should my company direct product recall information?</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-34de6398a3-item-591b5a4475-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-34de6398a3-item-591b5a4475-button"><div class="container responsivegrid cmp-container-1440-no-gutters"> <div id="container-591b5a4475" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-8b0aecde34":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-08-21T18:11:50Z","xdm:text":"<p>Please direct all product recall related information to the Supply Chain Management Recall Coordinator email at <a href=\"mailto:RecallCoordinator@partners.org\">RecallCoordinator@partners.org</a>.</p>\r\n"}}" id="text-8b0aecde34" class="cmp-text"> <p>Please direct all product recall related information to the Supply Chain Management Recall Coordinator email at <a href="mailto:RecallCoordinator@partners.org">RecallCoordinator@partners.org</a>.</p> </div> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-34de6398a3-item-c8974a10b3":{"@type":"aem-mgb/components/accordion/item","repo:modifyDate":"2024-08-21T18:11:50Z","dc:title":"What is the process for contract rebates?"}}" id="accordion-34de6398a3-item-c8974a10b3"> <h3 class="cmp-accordion__header"> <button id="accordion-34de6398a3-item-c8974a10b3-button" class="cmp-accordion__button" aria-controls="accordion-34de6398a3-item-c8974a10b3-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">What is the process for contract rebates?</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-34de6398a3-item-c8974a10b3-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-34de6398a3-item-c8974a10b3-button"><div class="container responsivegrid cmp-container-1440-no-gutters"> <div id="container-c8974a10b3" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-ea20b15a98":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-08-21T18:11:50Z","xdm:text":"<p>Unless alternative arrangements are agreed to in writing, rebates must be paid within 45 days of the close of the relevant quarter.</p>\r\n<p>Rebates should be paid by check (no wires or credit memos accepted) to this address: &nbsp;</p>\r\n<p>Rebate Administrator<br>\r\nSupply Chain Management<br>\r\nMass General Brigham<br>\r\n399 Revolution Drive, Suite 310<br>\r\nSomerville, MA 02145-1446 &nbsp;</p>\r\n<p>An electronic breakdown of the rebate (clarifying the purchases it relates to) should be delivered to <a href=\"mailto:PHSSCMRebates@partners.org\">PHSSCMRebates@partners.org</a> when a check is mailed.<br>\r\n</p>\r\n"}}" id="text-ea20b15a98" class="cmp-text"> <p>Unless alternative arrangements are agreed to in writing, rebates must be paid within 45 days of the close of the relevant quarter.</p> <p>Rebates should be paid by check (no wires or credit memos accepted) to this address: </p> <p>Rebate Administrator<br> Supply Chain Management<br> Mass General Brigham<br> 399 Revolution Drive, Suite 310<br> Somerville, MA 02145-1446 </p> <p>An electronic breakdown of the rebate (clarifying the purchases it relates to) should be delivered to <a href="mailto:PHSSCMRebates@partners.org">PHSSCMRebates@partners.org</a> when a check is mailed.<br> </p> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"supplier-guide":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-08-21T18:11:50Z","xdm:text":"<h2>Supplier Guide</h2>\r\n<p>The Mass General Brigham Supplier Guide will assist suppliers in complying with our policies and understanding our procurement process. Check back soon to learn more about our supply chain policies; values, including our diversity program; and frequently asked questions.</p>\r\n"}}" id="supplier-guide" class="cmp-text"> <h2>Supplier Guide</h2> <p>The Mass General Brigham Supplier Guide will assist suppliers in complying with our policies and understanding our procurement process. Check back soon to learn more about our supply chain policies; values, including our diversity program; and frequently asked questions.</p> </div> </div> </div> </div> </div> <div class="container responsivegrid aem-GridColumn aem-GridColumn--default--12"> <div id="container-792466aa89" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> </div> </div> </div> <footer class="experiencefragment aem-GridColumn aem-GridColumn--default--12"> <div id="experiencefragment-0bcc9d89fb" class="cmp-experiencefragment cmp-experiencefragment--footer"> <div id="container-4f87aec969" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="container responsivegrid cmp-global-footer aem-GridColumn aem-GridColumn--default--12"> <div id="container-357ab697ae" class="cmp-container"> <div class="container responsivegrid"> <div id="container-0b91f6a4aa" class="cmp-container"> </div> </div> <div class="container responsivegrid 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data-cmp-data-layer="{"button-467b486b36":{"@type":"core/wcm/components/button/v2/button","repo:modifyDate":"2024-03-01T00:11:57Z","xdm:linkURL":"https://www.linkedin.com/company/mass-general-brigham"}}"> <span class="sr-only">LinkedIn</span> </a> </div> </div> </div> </div> </div> </div> <div class="container responsivegrid cmp-container-1440-no-gutters cmp-global-footer-content-container"> <div id="container-3d8cbd398b" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="container responsivegrid cmp-global-footer-version-text aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--5 aem-GridColumn--offset--default--0"> <div id="container-f84d2fbbfb" class="cmp-container"> <div class="text"> <div data-cmp-data-layer="{"text-c295b5154f":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-03-01T00:11:57Z","xdm:text":"<p>© 2024 Mass General Brigham Incorporated. All Rights Reserved.</p>\r\n"}}" id="text-c295b5154f" class="cmp-text"> <p>© 2024 Mass General Brigham Incorporated. All Rights Reserved.</p> </div> </div> </div> </div> <div class="container responsivegrid cmp-global-footer-privacy-links aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--7 aem-GridColumn--offset--default--0"> <div id="container-e0e2cea85c" class="cmp-container"> <div class="button"> <a id="button-92a40be70a" class="cmp-button" data-cmp-clickable data-cmp-data-layer="{"button-92a40be70a":{"@type":"aem-mgb/components/button","repo:modifyDate":"2024-03-01T00:11:57Z","dc:title":"Sitemap","xdm:linkURL":"/en/sitemap"}}" href="/en/sitemap"> <span class="cmp-button__text">Sitemap</span> </a> </div> <div class="button cmp-footer-button-border"> <a id="button-a4244a3eb7" class="cmp-button" data-cmp-clickable data-cmp-data-layer="{"button-a4244a3eb7":{"@type":"aem-mgb/components/button","repo:modifyDate":"2024-03-01T00:11:57Z","dc:title":"Web Accessibility Statement","xdm:linkURL":"/en/notices/web-accessibility"}}" href="/en/notices/web-accessibility"> <span class="cmp-button__text">Web Accessibility Statement</span> </a> </div> <div class="button"> <a id="button-5e2e3f3b2e" class="cmp-button" data-cmp-clickable data-cmp-data-layer="{"button-5e2e3f3b2e":{"@type":"aem-mgb/components/button","repo:modifyDate":"2024-03-01T00:11:57Z","dc:title":"Privacy Notices and Terms of Use","xdm:linkURL":"/en/notices"}}" href="/en/notices"> <span class="cmp-button__text">Privacy Notices and Terms of Use</span> </a> </div> <div class="button"> <a id="button-302dbd7640" class="cmp-button" data-cmp-clickable data-cmp-data-layer="{"button-302dbd7640":{"@type":"aem-mgb/components/button","repo:modifyDate":"2024-03-01T00:11:57Z","dc:title":"Price Transparency","xdm:linkURL":"/en/patient-care/patient-visitor-information/billing/cms-required-hospital-charge-data"}}" href="/en/patient-care/patient-visitor-information/billing/cms-required-hospital-charge-data"> <span class="cmp-button__text">Price Transparency</span> </a> </div> <div class="button cmp-footer-button-border"> <a id="button-cf08a3cbaf" class="cmp-button" data-cmp-clickable data-cmp-data-layer="{"button-cf08a3cbaf":{"@type":"aem-mgb/components/button","repo:modifyDate":"2024-03-01T00:11:57Z","dc:title":"Supplier / Vendor Information","xdm:linkURL":"/en/supplier-vendor-information"}}" href="/en/supplier-vendor-information"> <span class="cmp-button__text">Supplier / Vendor Information</span> </a> </div> <div class="button"> <a id="button-b8cee188b0" class="cmp-button" data-cmp-clickable data-cmp-data-layer="{"button-b8cee188b0":{"@type":"aem-mgb/components/button","repo:modifyDate":"2024-03-01T00:11:57Z","dc:title":"Ethics","xdm:linkURL":"/en/about/ethics"}}" href="/en/about/ethics"> <span class="cmp-button__text">Ethics</span> </a> </div> <div class="separator"> <div id="separator-4e7fbe9368" class="cmp-separator"> <hr class="cmp-separator__horizontal-rule"/> </div></div> </div> </div> </div> </div> </div> </div> </div> <div class="experiencefragment aem-GridColumn aem-GridColumn--default--12"> <div id="experiencefragment-03347ce010" class="cmp-experiencefragment cmp-experiencefragment--back-to-top-button"> <div id="container-c6252c6255" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="global-button button cmp-button-global-blue-white cmp-button-back-to-top aem-GridColumn aem-GridColumn--default--12"> <a id="button-829edcdb5d" class="cmp-button" href="#backTop" target="_self" data-cmp-clickable data-cmp-data-layer="{"button-829edcdb5d":{"@type":"core/wcm/components/button/v2/button","repo:modifyDate":"2022-08-18T12:55:07Z","dc:title":"Back to top","xdm:linkURL":"#backTop"}}"> <span class="cmp-button-text">Back to top</span> <!-- Not Phone/Download Icon --> <!-- Chevron Icon Right--> <svg aria-hidden="true" class="cmp-button-icon" viewBox="0 0 32 32" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" fill="currentColor" d="M19.549 16 11.29 7.706a1 1 0 0 1 1.418-1.412l8.96 9a.997.997 0 0 1 0 1.412l-8.96 9a1 1 0 1 1-1.418-1.411L19.55 16Z"/> </svg> <!-- Chevron Icon Left--> </a> </div> </div> </div> </div> </div> <div class="embed aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"embed-a6de1d28bd":{"@type":"aem-mgb/components/embed","repo:modifyDate":"2024-03-01T00:11:57Z"}}" id="embed-a6de1d28bd" class="cmp-embed"> <style> .footer__notice.modal { display: none; /*Hidden by default */ position: fixed; /* Stay in place */ z-index: 100148; /* Sit on top */ left: 0; top: 0; } .footer__notice.modal::backdrop { position: fixed; top: 0; left: 0; right: 0; bottom: 0; background-color: rgba(0, 0, 0, 0.6); } .footer__notice .modal-content{ background-color: rgba(0, 0, 0, 0.7); color: #fefefe; position: fixed; left: 50%; margin: 0 auto; bottom: -6rem; transform: translate(-50%, -50%); font-size: .9375rem; padding: 5px 20px; width: 80%; /* Could be more or less, depending on screen size */ border: 1px solid rgba(0, 0, 0, 0.4); border-radius: 6px; box-shadow: 0 3px 7px rgba(0, 0, 0, 0.3); } .footer__notice .modal-body tr{ background-color: rgba(0, 0, 0, 0); color: #fefefe; border: none; } .footer__notice .modal-body td{ padding:0; font-size: .9375rem; vertical-align:top; } @media (min-width: 768px){ .footer__notice .modal-content { bottom: -1rem; } } .footer__notice .close { color: #fefefe; float: right; font-size: 1.5rem; font-weight: 600; padding: 0 0.5em; } .footer__notice .modal-content .btn{ min-width:75px; padding:.15em .25em; margin-left:2rem; margin-top:.5rem; font-size: 0.95rem; } .footer__notice .modal-body{ padding: 0.25rem 0; } .footer__notice .modal-body p{ margin-top: 0; } .footer__notice .privacy_policy { font-size:1.1rem; color: #fefefe; border-bottom: 1px solid transparent; font-weight: 800; transition-property: background-color,color; } .footer__notice .modal-body a:focus-visible{ outline: 2px dashed #ffffff; outline-offset: 3px; } </style> <div id="footerModal" class="footer__notice modal" aria-controls="footerNoticeClose"> <div class="modal-content"> <div class="modal-header"> </div> <div class="modal-body"> <table> <tr> <td><p><span id="cookieNotice"></span>We use cookies and other tools to enhance your experience on our website and to analyze our web traffic. For more information about these cookies and the data collected, please refer to our <a target="_blank" href='/en/notices/web-privacy-policy' class="privacy_policy" aria-label='Privacy Policy'><span>Privacy Policy</span></a>. </p> </td> <td style="min-width: 1rem;"> <a href='#cookieNoticeClose' aria-label='Cookie Notice Close' id='cookieNoticeClose'><span class="close">×</span></a> </td> </tr> </table> </div> </div> </div> <script type="text/javascript"> var modal = document.getElementById('footerModal'); var closeBtn = document.querySelector('.footer__notice .modal-body #cookieNoticeClose'); //var okBtn = document.querySelector('.footer__notice .modal-body a'); var footerNotifyIndex = document.cookie.indexOf("privacynotifymgb"); closeBtn.focus(); closeBtn.onclick = function(event) { event.preventDefault(); modal.style.display = "none"; var now = new Date(); now.setTime(now.getTime() + 365 * 24 * 3600 * 1000);//One year document.cookie = "privacynotifymgb=; expires=" + now.toUTCString() + "; path=/"; } if(footerNotifyIndex === -1){ modal.style.display = "block"; } document.addEventListener('keyup', function (e) { if(e.target.hash){ var id = e.target.hash.replace(/[?#]/gi, ''); var spanBtn = document.querySelector('.footer__notice .modal-body .close'); if(id && id == 'cookieNoticeClose' && e.code == 'Tab'){ spanBtn.style.border = "1px solid #01b9e8"; } else{ var skipContent = document.getElementById('skipContent'); skipContent.focus(); spanBtn.style.border = "none"; } } }); </script> </div> </div> </div> </div> </div> </footer> </div> </div> </div> <script src="/etc.clientlibs/aem-mgb/clientlibs/clientlib-site.lc-09901b4a0a833ac7cb0c1adfb0ae67d0-lc.min.js"></script> <script src="/etc.clientlibs/clientlibs/granite/jquery/granite/csrf.lc-652a558c3774088b61b0530c184710d1-lc.min.js"></script> <script src="/etc.clientlibs/aem-mgb/clientlibs/clientlib-base.lc-27ce2d211fdf41ad5837f5a0cbd77961-lc.min.js"></script> </body> </html>