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.Button{margin-right:0}.Login__popup__close{position:absolute;right:15px;top:15px;display:-webkit-box;display:-ms-flexbox;display:flex;width:25px;height:25px;background-image:url(/app/themes/liveagent/assets/images/icon-close.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center;cursor:pointer;-webkit-transition:opacity .3s;transition:opacity .3s}.Login__popup__close:active,.Login__popup__close:focus,.Login__popup__close:hover{opacity:.6}.Login__popup.active{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login{padding:0 !important;margin-left:30px !important;-webkit-transition:opacity .3s;transition:opacity .3s}.Button--login:active .tooltip,.Button--login:focus .tooltip,.Button--login:hover .tooltip{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login span{font-size:0}.Button--login span::before{content:"";display:block;width:17px;height:100%;background-image:url(/app/themes/liveagent/assets/images/icon-login.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center}.Button--login .tooltip{position:absolute;top:49px;display:none;margin-left:9px;padding:8px 25px;font-size:14px;line-height:21px !important;text-align:center;word-break:keep-all;color:#212121;-webkit-box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);background-color:#fff;border-radius:4px;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%)}.Button--login .tooltip::before{position:absolute;top:-10px;left:calc(50% - 10px);background:0;width:0;height:0;border-style:solid;border-width:0 10px 10px;border-color:transparent transparent #fff}body.no-scroll{overflow:hidden;height:100%}#app{padding-top:90px}#app .Header{background-color:#fff;background-color:var(--header-background);position:fixed;top:0;z-index:99991;width:100%;height:90px;padding:.9375em 0}#app .Header .wrapper{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__logo{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__logo a{display:block;width:100%;height:100%;padding:.9375em .9375em .9375em 0}#app .Header__logo a img{display:block;max-width:8.125em;height:1.875em}#app .Header__items{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation.active{height:100vh;-webkit-transition:height .3s ease-out;transition:height .3s ease-out;display:block;overflow-y:scroll;padding-bottom:1.5em;-webkit-box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);border-top:1px solid #e4e5e9}#app .Header__navigation.active>div{opacity:1;height:auto;-webkit-transition:opacity .5s ease;transition:opacity .5s ease;-webkit-transition-delay:.1s;transition-delay:.1s;display:block}#app .Header__navigation.active.mobile-active .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active .Header__navigation__promo{margin-left:3em;padding-bottom:1em;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75em;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation.active.mobile-active ul.nav>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul{-webkit-transition:height .6s ease;transition:height .6s ease;overflow:hidden}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile{display:-webkit-box;display:-ms-flexbox;display:flex;position:relative;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;top:.25em;left:1em;margin-top:.9em;color:#2570ed !important;z-index:1;pointer-events:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a{display:-webkit-box;display:-ms-flexbox;display:flex;width:100%;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:14px 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-product li.current-menu-item{background-color:#feefe0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-overview li.current-menu-item{background-color:#f3e6ff}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-use-for li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--outline{display:-webkit-box;display:-ms-flexbox;display:flex;width:6.25em}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 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Izberite idealno orodje vstopničnega sistema in dvignite svojo storitev za stranke na luno." hreflang="sl-SI" onover-preload="1">Vstopnični sistem<div class="menu-item-description">Napredni vstopnični sistem</div></a></li> <li id="menu-item-398378" class="icn-menu-live-chat menu-item menu-item-type-post_type menu-item-object-page menu-item-398378"><svg class="icon icon-menu-live-chat"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-live-chat"></use></svg><a href="https://www.liveagent.si/programska-oprema-za-klepet-v-zivo/" title="Raziščite izbor najboljše programske opreme za klepet v živo na trgu. Izberite idealno programsko opremo za klepet v živo za vaše spletno mesto in dvignite svoje storitve za stranke na luno." hreflang="sl-SI" onover-preload="1">Klepet v živo<div class="menu-item-description">Najhitrejši klepet v živo na trgu</div></a></li> </ul> </li> <li id="menu-item-398440" class="label-sub label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-398440"><a href="#" title="Navdihujoči citati in slogani za storitve za stranke, ki motivirajo ekipe k izjemni podpori. Odkrijte modrost vodilnih strokovnjakov!" hreflang="sl-SI">sub</a> <ul class="sub-menu"> <li id="menu-item-916188" class="icn-thumbsup menu-item menu-item-type-post_type menu-item-object-page menu-item-916188"><svg class="icon icon-thumbsup"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#thumbsup"></use></svg><a href="https://www.liveagent.si/pomoc-uporabnikom-druzbenih-medijev/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="sl-SI" onover-preload="1">Družbeni mediji<div class="menu-item-description">Odgovorite svojim sledilcem neposredno iz LiveAgent</div></a></li> <li id="menu-item-695916" class="icn-phone menu-item menu-item-type-post_type menu-item-object-page menu-item-695916"><svg class="icon icon-phone"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#phone"></use></svg><a href="https://www.liveagent.si/najboljsa-programska-oprema-za-klicni-center/" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI" onover-preload="1">Klicni center<div class="menu-item-description">Vgrajena programska oprema za klicni center</div></a></li> <li id="menu-item-874128" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-874128"><svg class="icon icon-lightbulb"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#lightbulb"></use></svg><a href="https://www.liveagent.si/liveagent-programska-oprema-baze-znanja/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="sl-SI" onover-preload="1">Baza znanja<div class="menu-item-description">Zagotavljanje samopostrežnih možnosti</div></a></li> </ul> </li> <li id="menu-item-398310" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-398310"><a href="#" title="Navdihujoči citati in slogani za storitve za stranke, ki motivirajo ekipe k izjemni podpori. Odkrijte modrost vodilnih strokovnjakov!" hreflang="sl-SI">Se uporablja za</a> <ul class="sub-menu"> <li id="menu-item-398374" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-398374"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-business-solutions"></use></svg><a href="https://www.liveagent.si/poslovanje/" title="LiveAgent je programska oprema za pomoč uporabnikom, ki se prilagaja potrebam različnih poslovnih modelov. Raziščite, kako LiveAgent ustreza vaši niši. Agencija Edu in nevladne organizacije se zanašajo na LiveAgent." hreflang="sl-SI" onover-preload="1">Poslovne rešitve<div class="menu-item-description">Različna podjetja, različne rešitve</div></a></li> <li id="menu-item-398395" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-398395"><svg class="icon icon-shop"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#shop"></use></svg><a href="https://www.liveagent.si/industrija/" title="LiveAgent lahko izpolni zahteve več poslovnih področij. Oglejte si, kako se lahko LiveAgent prilagodi vašim zahtevam in izboljša vašo podporo strankam." hreflang="sl-SI" onover-preload="1">Industrijske rešitve<div class="menu-item-description">Prilagodite LiveAgent svoji industriji</div></a></li> <li id="menu-item-750293" class="icn-menu-use-cases menu-item menu-item-type-post_type_archive menu-item-object-ms_success-stories menu-item-750293"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-use-cases"></use></svg><a href="https://www.liveagent.si/zgodbe-o-uspehu/" title="LiveAgent je programska oprema za pomoč strankam, ki vam omogoča dostop do številnih funkcij, vključno s selitvijo podatkov, sistemi za spremljanje sprememb in zahtevami za predloge. Podjetje je prejelo vrsto nagrad in certifikatov, ponuja tudi integracijo z drugimi orodji. Na spletni strani najdemo tudi številne vire, kot so blog, spletni seminarji in test tipkanja. Obstaja tudi program za partnersko sodelovanje in VoIP telefonski sistemi. Sporočilo na koncu opisuje proces izdelave računa in dostop do nadzorne plošče LiveAgenta." hreflang="sl-SI" onover-preload="1">Primeri uporabe<div class="menu-item-description">En izdelek, več scenarijev primerov uporabe</div></a></li> </ul> </li> <li id="menu-item-398314" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-398314"><a href="#" title="Navdihujoči citati in slogani za storitve za stranke, ki motivirajo ekipe k izjemni podpori. Odkrijte modrost vodilnih strokovnjakov!" hreflang="sl-SI">Integracije</a> <ul class="sub-menu"> <li id="menu-item-953138" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-953138"><a href="https://www.liveagent.si/integracije/whatsapp/" title="LiveAgent ponuja integracijo WhatsApp, ki uporabnikom omogoča enostavno odgovarjanje na sporočila WhatsApp s svoje nadzorne plošče LiveAgent." hreflang="sl-SI" onover-preload="1">WhatsApp</a></li> <li id="menu-item-398418" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-custom menu-item-object-custom menu-item-398418"><a href="https://www.liveagent.si/integracije/wordpress/" title="Na svojih spletnih mestih Wordpress zagotovite podporo strankam na višji ravni. Integracija Wordpressa za LiveAgent vam omogoča, da na svoja spletna mesta postavite gumb za klepet." hreflang="sl-SI" onover-preload="1">WordPress</a></li> <li id="menu-item-398419" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-custom menu-item-object-custom menu-item-398419"><a href="https://www.liveagent.si/integracije/prestashop/" title="Če želite, da vas stranke hitreje dosežejo, razmislite o namestitvi gumba za klepet v živo za vaše spletno mesto Prestashop z našo integracijo LiveAgent." hreflang="sl-SI" onover-preload="1">Prestashop</a></li> <li id="menu-item-398420" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-custom menu-item-object-custom menu-item-398420"><a href="https://www.liveagent.si/integracije/magento/" title="Vključite Magento 2 v LiveAgent in povečajte svoj potek dela. Zahtevki bodo spremljali naročila strank in uporabite lahko eno platformo." hreflang="sl-SI" onover-preload="1">Magento</a></li> <li id="menu-item-398421" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-custom menu-item-object-custom menu-item-398421"><a href="https://www.liveagent.si/integracije/shopify/" title="Integrirajte Shopify z LiveAgent in izboljšajte podporo strankam v vaši e-trgovini. Enostavno nastavite klepet v živo, upravljajte komunikacijo po vseh kanalih in povečajte zadovoljstvo strank. Prihranite čas in denar s hitro in učinkovito integracijo ter poskusite brezplačno brez obveznosti!" hreflang="sl-SI" onover-preload="1">Shopify</a></li> <li id="menu-item-398422" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-custom menu-item-object-custom menu-item-398422"><a href="https://www.liveagent.si/integracije/mailchimp/" title="Programska oprema vstopničnega sistema lahko z integracijo Mailchimp za LiveAgent doseže veliko več. Integracija Mailchimpa vam omogoča upravljanje stikov iz službe za pomoč uporabnikom." hreflang="sl-SI" onover-preload="1">Mailchimp</a></li> <li id="menu-item-398423" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-custom menu-item-object-custom menu-item-398423"><a href="https://www.liveagent.si/integracije/pipedrive/" title="Odkrijte, kako integracija PipeDrive z LiveAgent izboljša vaše poslovanje! Učinkovito upravljajte odnose s strankami in sledite potencialnim strankam z enostavno uporabo CRM orodja. Prihranite čas in povečajte učinkovitost s sinhronizacijo podatkov na eni nadzorni plošči. Preizkusite brezplačno in izboljšajte svojo prodajo že danes!" hreflang="sl-SI" onover-preload="1">Pipedrive</a></li> <li id="menu-item-551000" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-551000"><a href="https://www.liveagent.si/integracije/slack/" title="Izkoristite moč integracije Slacka z LiveAgentom za izboljšano komunikacijo in hitro odzivnost vaše ekipe. Ta brezplačno dostopna rešitev omogoča realnočasovno izmenjavo sporočil in datotek ter obvestila o novih in spremenjenih zahtevkih, pri čemer vam ni treba zapustiti nadzorne plošče LiveAgent. Nastavite prilagojena Slack obvestila in poenostavite svoje poslovanje še danes!" hreflang="sl-SI" onover-preload="1">Slack</a></li> <li id="menu-item-398315" class="button-more-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-398315"><a href="/integracije/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="sl-SI" onover-preload="1">Več integracij</a></li> </ul> </li> </ul> </li> <li id="menu-item-398318" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-398318"><a href="#" title="Navdihujoči citati in slogani za storitve za stranke, ki motivirajo ekipe k izjemni podpori. Odkrijte modrost vodilnih strokovnjakov!" hreflang="sl-SI">Viri</a> <ul class="sub-menu"> <li id="menu-item-398320" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-398320"><a href="#" title="Navdihujoči citati in slogani za storitve za stranke, ki motivirajo ekipe k izjemni podpori. Odkrijte modrost vodilnih strokovnjakov!" hreflang="sl-SI">Izvedite več</a> <ul class="sub-menu"> <li id="menu-item-398329" class="icn-graduation menu-item menu-item-type-custom menu-item-object-custom menu-item-398329"><svg class="icon icon-graduation"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#graduation"></use></svg><a href="/akademija/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="sl-SI" onover-preload="1">Akademija<div class="menu-item-description">Postanite strokovnjak za storitve za stranke</div></a></li> <li id="menu-item-398330" class="icn-menu-templates menu-item menu-item-type-custom menu-item-object-custom menu-item-398330"><svg class="icon icon-menu-templates"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-templates"></use></svg><a href="/predloge/" title="Seeking professional email templates? Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="sl-SI" onover-preload="1">Predloge<div class="menu-item-description">Prilagodljive predloge za vsako priložnost</div></a></li> <li id="menu-item-750296" class="icn-menu-checklists menu-item menu-item-type-post_type_archive menu-item-object-ms_checklists menu-item-750296"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-checklists"></use></svg><a href="https://www.liveagent.si/checklists/" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="sl-SI" onover-preload="1">Kontrolni seznami<div class="menu-item-description">Kako ravnati s svojim postopkom</div></a></li> </ul> </li> <li id="menu-item-398335" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-398335"><a href="#" title="Navdihujoči citati in slogani za storitve za stranke, ki motivirajo ekipe k izjemni podpori. Odkrijte modrost vodilnih strokovnjakov!" hreflang="sl-SI">sub</a> <ul class="sub-menu"> <li id="menu-item-398331" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-398331"><svg class="icon icon-pencil"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#pencil"></use></svg><a href="/blog/" title="Odkrijte najnovejše novice in nasvete o programski opremi za pomoč uporabnikom ter zadovoljstvo strank na blogu LiveAgent. Izboljšajte produktivnost svoje ekipe in zgradite zveste odnose s strankami. Preberite naše članke in začnite brezplačni preizkus že danes!" hreflang="sl-SI" onover-preload="1">Blog<div class="menu-item-description">Novice o storitvah za stranke & LiveAgent</div></a></li> <li id="menu-item-398332" class="icn-menu-glossary menu-item menu-item-type-custom menu-item-object-custom menu-item-398332"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-glossary"></use></svg><a href="/glosar-za-podporo-strankam/" title='Raziščite naš obsežen slovar terminologije programske opreme za pomoč uporabnikom in storitve za stranke. Idealno za začetnike, ki se soočajo z novimi izrazi, in izkušene strokovnjake, ki želijo osvežiti svoje znanje. Odkrijte definicije, od "Mapiranje gostitelja" do "Čas razrešitve", in izboljšajte svojo učinkovitost storitev za stranke.' hreflang="sl-SI" onover-preload="1">Glosarij<div class="menu-item-description">Naučite se terminologije storitev za stranke</div></a></li> <li id="menu-item-398334" class="icn-menu-directory menu-item menu-item-type-custom menu-item-object-custom menu-item-398334"><svg class="icon icon-menu-directory"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-directory"></use></svg><a href="/imenik/" title="Can't find the support contact information? Check out LiveAgent directories and get in touch with the support you're seeking." hreflang="sl-SI" onover-preload="1">Imenik<div class="menu-item-description">Comprehensive help desk contact list</div></a></li> </ul> </li> <li id="menu-item-398336" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-398336"><a href="#" title="Navdihujoči citati in slogani za storitve za stranke, ki motivirajo ekipe k izjemni podpori. Odkrijte modrost vodilnih strokovnjakov!" hreflang="sl-SI">sub</a> <ul class="sub-menu"> <li id="menu-item-398384" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-398384"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-typing-test"></use></svg><a href="https://www.liveagent.si/test-tipkanja/" title="Preizkusite svoje spretnosti tipkanja z brezplačnim testom za tipkanje, ki ga ponuja LiveAgent. V nekaj minutah ugotovite, kako hitro tipkate, in brezplačno vadite, da se izboljšate." hreflang="sl-SI" onover-preload="1">Test tipkanja<div class="menu-item-description">Izboljšajte svojo hitrost tipkanja</div></a></li> <li id="menu-item-953187" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-953187"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-reviews"></use></svg><a href="https://www.liveagent.si/reviews/" title='"Ocena najboljše programske opreme v različnih kategorijah, vključno s pregledi in integracijo s programsko opremo službe za pomoč LiveAgent."' hreflang="sl-SI" onover-preload="1">Mnenja<div class="menu-item-description">Oglejte si ocene funkcij programske opreme</div></a></li> <li id="menu-item-398344" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-398344"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Portal za podporo<div class="menu-item-description">Članki in vodniki z navodili</div></a></li> </ul> </li> <li id="menu-item-398337" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-398337"><a href="#" title="Navdihujoči citati in slogani za storitve za stranke, ki motivirajo ekipe k izjemni podpori. Odkrijte modrost vodilnih strokovnjakov!" hreflang="sl-SI">Podjetje</a> <ul class="sub-menu"> <li id="menu-item-398338" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-398338"><svg class="icon icon-heart"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#heart"></use></svg><a href="https://www.liveagent.si/o-nas/o-liveagent/" title="LiveAgent je izvirna programska oprema za pomoč uporabnikom, ustanovljena leta 2004. Razvita je bila zaradi neučinkovite komunikacije s strankami. Danes LiveAgent služi več kot 150 milijonom uporabnikov in več kot 40.000 podjetjem po vsem svetu. Njihovo poslanstvo je ustvariti cenovno dostopno in uporabno programsko opremo ter postaviti podporo strankam v središče vsakega podjetja. Zaposlujejo več kot 100 inovatorjev in imajo tri pisarne v Evropi in eno v New Yorku." hreflang="sl-SI" onover-preload="1">O nas<div class="menu-item-description">Odkrijte ekipo, ki stoji za izdelkom</div></a></li> <li id="menu-item-398372" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-398372"><svg class="icon icon-trophy"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#trophy"></use></svg><a href="https://www.liveagent.si/nagrade/" title="Odkrijte, zakaj je LiveAgent vodilni na področju programske opreme za pomoč uporabnikom, prejemnik številnih nagrad in priznanj. Uživajte v brezplačnem 14-dnevnem preizkusu brez obveznosti in izkoristite 24/7 podporo, brezplačno namestitev in možnost preklica kadar koli. Preizkusite ga zdaj!" hreflang="sl-SI" onover-preload="1">Nagrade<div class="menu-item-description">Naše nagrade in dosežki</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-398348" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-398348"><a href="/funkcije/" title="Odkrijte vse funkcije LiveAgent, celovite večkanalne programske opreme za pomoč uporabnikom. Naša platforma vključuje vstopnični sistem, upravljanje z zahtevki, samodejno dodeljevanje, revizijske dnevnike in še več, da optimizirate podporo strankam. Preberite več o zmožnostih, ki povečujejo učinkovitost vašega poslovanja in zadovoljstvo strank." hreflang="sl-SI" onover-preload="1">Funkcije</a></li> <li id="menu-item-398437" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-398437"><a href="/cene/" title="Načrti LiveAgent se začnejo pri 9 USD/agent/mesec in vključujejo vstopnični sistem prek e-pošte, funkcijo klepeta v živo, bazo znanja in drugo. Celoten paket je na voljo pri 69 USD/agent/mesec." hreflang="sl-SI" onover-preload="1">Cene</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/preizkus/" class="Button Button--full" title="Prijavite se za brezplačni 14-dnevni preizkus LiveAgent in izkusite vse funkcionalnosti velikega paketa brez obveznosti. Uporabite svoj poslovni e-poštni naslov za 30-dnevni preizkus. Kreditna kartica ni potrebna!" hreflang="sl-SI" onover-preload="1"> <span>Brezplačen preizkus</span> </a> <a href="/vpis/" class="Button Button--login" title="Na tej strani se vpišite v svoj LiveAgent račun. Najprej vnesite podatke o podjetju in nadaljujte z uporabniškim imenom in geslom." hreflang="sl-SI" onover-preload="1"> <span>Prijava</span> <span class="tooltip">Prijava</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/predstavitev/" class="Button Button--outline" title="Bi radi izvedeli več o LiveAgentu? Zahtevajte brezplačno predstavitev, če želite izvedeti več o LiveAgentu in kako vam lahko pomaga pri uspehu." hreflang="sl-SI" onover-preload="1"> <span>Demo</span> </a> <a href="/preizkus/" class="Button Button--full" title="Prijavite se za brezplačni 14-dnevni preizkus LiveAgent in izkusite vse funkcionalnosti velikega paketa brez obveznosti. Uporabite svoj poslovni e-poštni naslov za 30-dnevni preizkus. Kreditna kartica ni potrebna!" hreflang="sl-SI" onover-preload="1"> <span>Brezplačen preizkus</span> </a> <a href="/vpis/" class="Button Button--login" title="Na tej strani se vpišite v svoj LiveAgent račun. Najprej vnesite podatke o podjetju in nadaljujte z uporabniškim imenom in geslom." hreflang="sl-SI" onover-preload="1"> <span>Prijava</span> <span class="tooltip">Prijava</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-sl" lang="sl"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="si" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Evropa</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Azija</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Srednji vzhod</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">Amerika</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Evropa</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/akademiya/oferti-za-klientska-usluga/" title="Мотивационни цитати за клиентска услуга подчертават успеха на бизнес с клиент-ориентирана култура. Открийте вдъхновение!" hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/akademie/customer-service-quotes/" title="Inspirujte se 74 citáty a slogany o zákaznickém servisu od odborníků. Zlepšete své služby a překonejte očekávání zákazníků!" hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/" title="LiveAgent tilbyder en alt-i-en helpdesk-løsning, der forenkler kundesupport med funktioner som livechat, callcenter og billetteringssystem. Start din gratis prøveperiode uden forpligtelser og oplev, hvordan du kan forbedre din kundeservice og øge indtægterne med vores nemt implementerbare software. Oplev hvorfor virksomheder som Forbes og Airbus vælger LiveAgent til deres supportbehov. Besøg os for at se, hvordan vores multi-kanal integrationer kan løfte din kundeservice til nye højder." hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/akademie/kundendienstzitate/" title="Lassen Sie sich von dieser umfassenden Liste von 80 Kundenslogans, Zitaten und Sprüchen von Top-Management- und Frontline-Mitarbeitern inspirieren." hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/akadeemia/klienditeeninduse-tsitaadid/" title="Avasta inspireerivad klienditeeninduse tsitaadid, mis aitavad luua kliendikeskse lähenemise ja parandada teenindust!" hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/academia/citas-sobre-el-servicio-de-atencion-al-cliente/" title="¡Explore nuestra colección de cotizaciones de servicio al cliente! Encuentre citas motivadoras e inspiradoras para cada situación para animar a su equipo y mejorar su servicio." hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/education/citations-dictons-slogans/" title="Découvrez des citations inspirantes sur le service client pour motiver votre équipe et fidéliser vos clients. Boostez votre satisfaction client!" hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/akadimia/rita-pelaton/" title="Εμπνευστείτε από 74 μοναδικά αποσπάσματα και σλόγκαν για εξυπηρέτηση πελατών από κορυφαίους ειδικούς. Ανακαλύψτε πώς να παρέχετε εξαιρετική εμπειρία, να ικανοποιείτε ανάγκες και να υπερβαίνετε προσδοκίες. Επισκεφθείτε τη σελίδα μας για να μετατρέψετε την εξυπηρέτηση πελατών σας σε πλεονέκτημα!" hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/" title="Odlična korisnička usluga počinje s boljim help desk softverom. Pogledajte prednosti LiveAgent-a i započnite s upotrebom za 5 minuta." hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/accademia/citazioni-servizio-clienti/" title="Lasciati ispirare da questo elenco completo di 80 citazioni, slogan e detti del servizio clienti del top management e dei dipendenti in prima linea." hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/" title="Lieliska klientu apkalpošana sākas ar labāku Palīdzības Dienesta Programmatūru. Apskatiet LiveAgent priekšrocības un sāciet darbu ar to 5 minūšu laikā." hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/akademija/klientu-aptarnavimo-citatos/" title="Atraskite įkvepiančias citatas ir šūkius apie klientų aptarnavimą, sužinokite, kaip pagerinti klientų patirtį su „LiveAgent“." hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/akademia/ugyfelszolgalati-idezetek/" title="Fedezze fel a leginspirálóbb ügyfélszolgálati idézeteket és szlogeneket, amelyek kiemelik a vevőközpontú kultúra fontosságát és a kiváló ügyfélszolgálat nyújtásának szükségességét. Inspirálódjon szakértők bölcsességeiből, és építse a hosszú távú vevői kapcsolatokat!" hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/academie/klantenservice-citaten/" title="Ontdek inspirerende klantenservice citaten en slogans. Leer hoe empathie en probleemoplossing bijdragen aan klantloyaliteit. Bezoek nu!" hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/" title="God kundeservice starter med bedre Help Desk-programvare. Se fordelene med LiveAgent og kom i gang med det på 5 minutter." hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/" title="Świetna obsługa klienta zaczyna się od lepszego oprogramowania wsparcia klienta. Poznaj korzyści płynące z korzystania z LiveAgent i zacznij używać go w 5 minut." hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/academie/citate-serviciu-clienti/" title="Descoperiți citate inspiraționale și sloganuri pentru a îmbunătăți serviciul clienți și a crea o cultură orientată spre client." hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/" title="Отличное обслуживание клиентов начинается с лучшего программного обеспечения для службы поддержки. Узнайте преимущества LiveAgent и начните использовать его всего за 5 минут." hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/" title="Skvelý zákaznícky servis začína lepším help desk softvérom. Pozrite si výhody LiveAgenta a začnite s ním za 5 minút." hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </span> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Azija</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/xuehui/kehu-fuwu-yinwen/" title="以下80条客户服务引文、标语和谚语来自领导层和一线员工，希望它们能够为您带来灵感。" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/academy/customer-service-quotes/" title="Discover 74 inspirational customer service quotes to enhance customer value and engagement. Elevate your service with LiveAgent!" hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/hoc-vien/trich-dan-ve-dich-vu-khach-hang/" title="Khám phá 74 trích dẫn truyền cảm hứng về dịch vụ khách hàng từ các chuyên gia, giúp bạn vượt qua kỳ vọng và tạo trải nghiệm tuyệt vời." hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Srednji vzhod</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/academiya/ektbasat-khedmt-elomlaa/" title="اكتشف 74 اقتباسًا ملهمًا حول خدمة العملاء، واستفد من قوة ردود الفعل لتعزيز تجربة العملاء وولائهم." hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">Amerika</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/academy/customer-service-quotes/" title="Explore our collection of customer service quotes! Find motivational and inspirational quotes for every situation to uplift your team and elevate your service." hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/academia/citacoes-atendimento-ao-cliente/" title="Descubra 74 citações e slogans inspiradores sobre atendimento ao cliente que abordam a compreensão e o tratamento adequado dos clientes, a entrega de um excelente serviço e a importância do feedback. Inspire-se com ideias de especialistas para impulsionar o engajamento dos funcionários e criar uma cultura centrada no cliente. Visite a página para transformar sua abordagem de atendimento ao cliente!" hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div>  </div> </div> </header> <div class="AppContainer" data-copied="Kopirano!"> <div class="Post Post--sidebar-right" itemscope itemtype="http://schema.org/TechArticle"> <meta itemprop="url" content="https://www.liveagent.si/akademija/customer-service-quotes/"> <span itemprop="publisher" itemscope itemtype="http://schema.org/Organization"><meta itemprop="name" content="LiveAgent"></span> <style id="compactheader-css" 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Odkrijte 74 navdihujočih citatov o storitvah za stranke, ki vključujejo pomen izkušenj strank, kulturo osredotočeno na stranke in več.</p></div>   <div class="compact-header__tags"> <div class="compact-header__tags-item"> <div class="compact-header__tags-title">Kategorije:</div> <ul class="compact-header__tags-list"> <li> <a href="https://www.liveagent.si/akademija/#uvod-sl" title="Uvod" hreflang="sl-SI" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#tag-solid"></use> </svg> Uvod </a> </li> </ul> </div> </div>  </div> <div class="compact-header__right">  <div class="compact-header__toc js-toc"><div class="FilterMenu"><div class="FilterMenu__title js-toc__title"></div><div class="FilterMenu__items js-toc__items"><div class="FilterMenu__items--inn"><a href="#h-74-inspirational-customer-service-quotes-from-the-experts" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Navdihujoči citati in slogani za storitve za stranke, ki motivirajo ekipe k izjemni podpori. Odkrijte modrost vodilnih strokovnjakov!" hreflang="sl-SI"><span class="FilterMenu__item-title js-toc__item-title">74 Navdihujočih citatov storitev za stranke od strokovnjakov</span></a><a href="#h-explaining-what-customer-service-means" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Navdihujoči citati in slogani za storitve za stranke, ki motivirajo ekipe k izjemni podpori. Odkrijte modrost vodilnih strokovnjakov!" hreflang="sl-SI"><span class="FilterMenu__item-title js-toc__item-title">Pojasnitev, kaj pomeni storitev za stranke</span></a><a href="#h-remembering-who-the-customer-is" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Navdihujoči citati in slogani za storitve za stranke, ki motivirajo ekipe k izjemni podpori. 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Odkrijte modrost vodilnih strokovnjakov!" hreflang="sl-SI"><span class="FilterMenu__item-title js-toc__item-title">Razumevanje pomena izkušenj strank</span></a><a href="#h-building-a-customer-centric-culture" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Navdihujoči citati in slogani za storitve za stranke, ki motivirajo ekipe k izjemni podpori. Odkrijte modrost vodilnih strokovnjakov!" hreflang="sl-SI"><span class="FilterMenu__item-title js-toc__item-title">Ustvarjanje kulture, osredotočene na kupca</span></a><a href="#h-acknowledging-customer-feedback" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Navdihujoči citati in slogani za storitve za stranke, ki motivirajo ekipe k izjemni podpori. Odkrijte modrost vodilnih strokovnjakov!" hreflang="sl-SI"><span class="FilterMenu__item-title js-toc__item-title">Potrjevanje povratnih informacij strank</span></a><a href="#h-engaged-employees-provide-better-service" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Navdihujoči citati in slogani za storitve za stranke, ki motivirajo ekipe k izjemni podpori. Odkrijte modrost vodilnih strokovnjakov!" hreflang="sl-SI"><span class="FilterMenu__item-title js-toc__item-title">Zaposleni zagotavljajo boljše storitve</span></a><a href="#h-catchy-customer-service-slogans-and-taglines" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Navdihujoči citati in slogani za storitve za stranke, ki motivirajo ekipe k izjemni podpori. Odkrijte modrost vodilnih strokovnjakov!" hreflang="sl-SI"><span class="FilterMenu__item-title js-toc__item-title">Zanimivi slogani storitve za stranke</span></a><a href="#h-list-of-customer-service-slogans-taglines-and-mottos" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Navdihujoči citati in slogani za storitve za stranke, ki motivirajo ekipe k izjemni podpori. Odkrijte modrost vodilnih strokovnjakov!" hreflang="sl-SI"><span class="FilterMenu__item-title js-toc__item-title">Seznam sloganov, slogov in motov za storitve za stranke</span></a><a href="#h-discover-on-your-own" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Navdihujoči citati in slogani za storitve za stranke, ki motivirajo ekipe k izjemni podpori. 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9.48256C58.4643 9.40221 58.4911 9.33078 58.4911 9.26828V8.00935Z" fill="#050505"></path> </g> <defs> <clippath id="clip0_2264_6990"> <rect width="60" height="12.8571" fill="white"></rect> </clippath> </defs> </svg> <span>5/5</span> </a> <div class="Signup__sidebar__reviews--rating stars"> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> </div> </div> </div> </div> </form> </div> </div> </div> <div class="Post__content"> <div class="Content urlslab_yt" itemprop="articleBody"><link rel="stylesheet" id="urlslab_youtube_loader-css" type="text/css" media="all" href="https://www.liveagent.si/app/plugins/wp-urlslab/public/build/css/urlslab_youtube_loader_decorated.css"> <p>Ocenjuje se, da <a href="https://www.liveagent.si/akademija/poor-customer-service/" title="Izvedite, kako preprečiti slabo storitev za stranke, ohranite zadovoljstvo in izboljšajte izkušnje. Raziskujte vzroke in rešitve!" hreflang="sl-SI" onover-preload="1">slaba storitev za stranke</a> stane podjetja več kot 75 milijard dolarjev na leto. Da bi podjetja ostala uspešna in dobičkonosna na današnjem zelo konkurenčnem in prenasičenem trgu, morajo podjetja storitve za stranke jemati resno in si to postaviti na prvo mesto. Spodaj je končna zbirka citatov in izjav o storitvah za stranke znanih voditeljev podjetij, strokovnjakov iz industrije in avtorjev, ki ponujajo nekaj dragocenih vpogledov in navdihov za podjetja, ki preoblikujejo svoj pristop k oskrbi strank.</p> <figure class="wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-2 is-layout-flex wp-block-gallery-is-layout-flex"> <figure class="wp-block-image size-large"><a href="https://www.liveagent.com/app/uploads/2019/09/10_Quotes_customer_support3.jpg" data-lightbox="gallery" title="App - Uploads - 2019 - 09 - 10 Quotes Customer Support3.jpg" onover-preload="1"><picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/bdea635696dd7ad3f61c694fc1908fba/10_Quotes_customer_support3.jpg.webp 600w, https://www.liveagent.si/wp/urlslab-download/2e5b0b0a38a7315388693f4964507aec/10_Quotes_customer_support3-300x200.jpg.webp 300w, https://www.liveagent.si/wp/urlslab-download/404c29ee174e161a81b98eca2138b587/10_Quotes_customer_support3-75x50.jpg.webp 75w, https://www.liveagent.si/wp/urlslab-download/5083998b5745aab05f0195a7847b4a14/10_Quotes_customer_support3-38x25.jpg.webp 38w, https://www.liveagent.si/wp/urlslab-download/6c6e6bda5985952c4a65ed5a205dfa93/10_Quotes_customer_support3-503x335.jpg.webp 503w, https://www.liveagent.si/wp/urlslab-download/e97716c842759f774ef7df2fac45340a/10_Quotes_customer_support3-185x123.jpg.webp 185w, https://www.liveagent.si/wp/urlslab-download/d36ea131b13a2f49aaf5e3ac81db1a73/10_Quotes_customer_support3-110x73.jpg.webp 110w, https://www.liveagent.si/wp/urlslab-download/330ba65bce906a44233657e7895c88e5/10_Quotes_customer_support3-485x323.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 600px) 100vw, 600px" type="image/webp"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/17a7c656231ad831258ed81fc68fc317/10_Quotes_customer_support3.jpg 600w, https://www.liveagent.si/wp/urlslab-download/bc3a53b365c11a5c61367a86d1e8ff7b/10_Quotes_customer_support3-300x200.jpg 300w, https://www.liveagent.si/wp/urlslab-download/486a4e8a8e6329d1d9bf3019828b1297/10_Quotes_customer_support3-75x50.jpg 75w, https://www.liveagent.si/wp/urlslab-download/4dc2d2e6f8d574fc78b7ee2b207c6d72/10_Quotes_customer_support3-38x25.jpg 38w, https://www.liveagent.si/wp/urlslab-download/85480c9e193ca705438ace134f7c351a/10_Quotes_customer_support3-503x335.jpg 503w, https://www.liveagent.si/wp/urlslab-download/6b8653ea0d09a2cadefb88f6c9371a84/10_Quotes_customer_support3-185x123.jpg 185w, https://www.liveagent.si/wp/urlslab-download/6807afbced14efa2b1136c2c6dc2ee41/10_Quotes_customer_support3-110x73.jpg 110w, https://www.liveagent.si/wp/urlslab-download/84388da495b4603f2368d4c41f4b1567/10_Quotes_customer_support3-485x323.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 600px) 100vw, 600px"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/bdea635696dd7ad3f61c694fc1908fba/10_Quotes_customer_support3.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img fetchpriority="high" decoding="async" width="600" height="400" data-id="90" alt="" class="wp-image-90" data-src="https://www.liveagent.si/wp/urlslab-download/17a7c656231ad831258ed81fc68fc317/10_Quotes_customer_support3.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="31"></picture></a></figure> </figure> <h2 class="wp-block-heading has-text-align-left" id="h-74-inspirational-customer-service-quotes-from-the-experts">74 Navdihujočih citatov storitev za stranke od strokovnjakov</h2> <h3 class="wp-block-heading" id="h-explaining-what-customer-service-means">Pojasnitev, kaj pomeni storitev za stranke</h3> <p><a href="https://www.liveagent.si/akademija/what-is-customer-service/" title="Odkrijte, kako izboljšati storitev za stranke z uporabo napredne programske opreme, ki zagotavlja izjemne izkušnje in gradi pozitivne odnose. Preizkusite LiveAgent z več kot 180 funkcijami za brezplačno nadgradnjo vaših storitev. Razumejte pomembnost in različne vrste programske opreme ter vključite ključne funkcije za uspeh v sodobnem poslovnem okolju." hreflang="sl-SI" onover-preload="1">Kaj je storitev za stranke</a> v današnjem svetu? Poslovni voditelji menijo, da je že daleč od preproste podpore strankam. To je filozofija, ki jo morajo sprejeti vsi v organizaciji; od najvišjega vodstva do zaposlenih.</p> <blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow"> <p>Služba za stranke ne sme biti oddelek. To bi moralo biti celo podjetje.</p> <cite>Tony Hsieh – Direktor Zappos</cite></blockquote> <blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow"> <p>Storitev za stranke pomeni, da strankam olajšate in hitro nudite pomoč, ki jo potrebujejo – ko in kakor jo potrebujejo.</p> <cite>Steve Benson – Pulitzerjev nagrajenec in uredniški risar</cite></blockquote> <blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow"> <p>Veliko ljudi ima o storitvah za stranke kaj lepega za povedati, vendar je to le dan za dnem, dan za dnem, tekoče, neskončno, vztrajno, sočutno delovanje.</p> <cite>Christopher McCormick – Bivši direktor L.L.Bean</cite></blockquote> <blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow"> <p>V svetu storitev za stranke na internetu je pomembno, da se spomnite, da je vaš konkurent oddaljen le en klik miške.</p> <cite>Doug Warner – Višji podpredsednik pri Vonage</cite></blockquote> <blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow"> <p>Storitev za stranke je prostovoljno dejanje, ki dokazuje resnično željo, da bi stranko zadovoljili, če že ne razveselili.</p> <cite>Steve Curtin – Ljubitelj strank, zaposleni v Marriott International</cite></blockquote> <blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow"> <p>Če ste enakovredni po ceni in kakovosti, boste le prišli v igro. Storitve za stranke zmaga v igri.</p> <cite>Tony Alessandra – Podjetnik, poslovni avtor in slavnostni govornik</cite></blockquote> <blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow"> <p>Če ne strežite stranki, je vaša naloga služiti nekomu, ki bo.</p> <cite>Jan Carlzon – Direktor SAS Group</cite></blockquote> <blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow"> <p>Najboljša storitev za stranke je, če vam stranke ni treba klicati in se vam ni treba pogovarjati. Samo deluje.</p> <cite>Jeff Bezos – Direktor Amazon</cite></blockquote> <h3 class="wp-block-heading" id="h-remembering-who-the-customer-is">Spomnite se, kdo je kupec</h3> <p>Kupec je glavni razlog, zakaj obstaja podjetje. Brez strank ni dobička. V nekem smislu so resnično najdragocenejše sredstvo vsakega podjetja. Naslednji citati <a href="https://www.liveagent.si/akademija/introduction/" title="Pridružite se Akademiji za pomoč strankam in odkrijte ključno vlogo odlične storitve za uspeh vašega podjetja. Naučite se veščin in koristite brezplačno usposabljanje preko LiveAgent, ki združuje več komunikacijskih kanalov v enem vmesniku. Izvedite, zakaj naj bo storitev za stranke vaša glavna prioriteta in kako lahko izboljšate odnose s strankami za dolgoročno uspešnost." hreflang="sl-SI" onover-preload="1">storitev za stranke</a> so odličen opomnik, kako naj podjetja gledajo na svoje stranke.</p> <blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow"> <p>Delodajalec ni tisti, ki izplačuje plače. Delodajalci ravnajo samo z denarjem. Stranka je tista, ki plačuje plače.</p> <cite>Henry Ford – Ustanovitelj Ford Motor Company</cite></blockquote> <blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow"> <p>Šef je samo en: kupec. In lahko odpusti vse v podjetju od predsednika navzdol, preprosto tako, da svoj denar porabi nekje drugje.</p> <cite>Sam Walton – Ustanovitelj Walmart in Sam’s Club</cite></blockquote> <blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow"> <p>Stranke so sredstvo, ki ga je treba negovati.</p> <cite>Jeanne Bliss – Ustanovitelj in predsednik CustomerBliss ter soustanovitelj združenja strokovnjakov za izkušnje s strankami</cite></blockquote> <blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow"> <p>Največje premoženje vsakega podjetja so njegove stranke, saj brez strank ni podjetja.</p> <cite>Michael LeBoeuf – Poslovni avtor in nekdanji profesor menedžmenta na Univerzi v New Orleansu</cite></blockquote> <h3 class="wp-block-heading" id="h-treating-customers-right">Pravilno ravnanje s strankami</h3> <p>Zadovoljni in dobro oskrbljeni kupci so lahko najboljši ambasadorji blagovne znamke. Po drugi strani pa lahko zanemarjeni kupci zlahka zamajajo ugled blagovne znamke in povzročijo finančne izgube. Spodnji citati storitev za stranke jasno dokazujejo, zakaj je treba skrbeti za stranke in ravnati z njimi pravilno.</p> <p>13. “Pravilo 1: Stranka ima vedno prav. Pravilo 2: Če se stranka kdaj moti, ponovno preberite 1. pravilo.” <em>Stew Leonard – Direktor Stew Leonard’s</em></p> <p>14. “Poskrbite za stranke in podjetje bo poskrbelo zase.” <em>Ray Kroc – Znan po nakupu, popularizaciji in “ustanovitvi” McDonald’s</em></p> <p>15. “Stranka nam pove, kako ostati pri poslu, najbolje, da poslušamo.” <em>Pamela Nelson – umetnica</em></p> <p>16. “Stranki ne poskušajte povedati, kaj želi. Če želite biti pametni, bodite pametni pod tušem. Potem pojdite ven, pojdite na delo in postrezite stranko!” <em>Gene Buckley – Višji direktor za uspeh strank pri Microsoft</em></p> <p>17. “Vaše najboljše stranke pustijo vtis. Naredite enako in ne bodo odšli.” <em>SAP Ad</em></p> <p>18. “Vsaka stranka, ki odide, nespoštovana in poražena, predstavlja več deset tisoč dolarjev, poleg prelomljene obljube, ki jo je blagovna znamka dala. Tega ne vidite, vendar se dogaja vsak dan.” <em>Seth Godin – Avtor in nekdanji izvršni direktor podjetja dot com</em></p> <p>19. <a style="outline: none;" href="https://clicktotweet.com/YfSH8" target="_blank" rel="noopener noreferrer" urlslab_href_old="https://ctt.ac/YfSH8" title="Please provide the content of the webpage you'd like summarized, and I'll help create a compelling meta description for you." hreflang="en">“Če naredite stranke nezadovoljne v fizičnem svetu, bodo lahko povedale šestim prijateljem. Če na internetu naredite stranke nezadovoljne, lahko vsak pove 6.000.”</a><em> Jeff Bezos – CEO of Amazon</em></p> <p>20. “Če se vaše stranke počutijo, kot da so tujci, bodo sčasoma našli konkurenta, zaradi katerega se bodo bolje počutili pri poslovanju z njimi.” <em>Shep Hyken – CSP, CPAE je CAO (Chief Amazement Officer) pri Shepard Presentations</em></p> <p>21. “Stranke so kot zobje. Če ne skrbite zanje, gredo eden za drugim, dokler jih ni več.” <em>Jerry Flanagan – </em>vojni veteran, podjetnik, ustanovitelj in direktor JDog brands</p> <h4 class="wp-block-heading" id="h-more-quotes-about-service-treating-customers-right">Več citatov o storitvah, ki stranke obravnavajo pravilno:</h4> <p>22. “Stranke ne zanimajo, koliko veste, razen če izvedo, koliko vam je mar.” <em>Damon Richards – Strokovnjak za skrb za stranke</em></p> <p>23. “S stranko ravnajte, kot da ste ta stranka.” <em>Gena Lorainne – Vrtnar in strokovnjak za vrt v uveljavljenem vrtnarskem podjetju</em></p> <p>24. “Vljudna obravnava bo stranko naredila za oglas na dveh nogah.” <em>James Cash – Poslovni akademik, član upravnega odbora več korporacij, vključno z General Electric, Microsoft, The Chubb Corporation, Phase Forward, Inc., Wal-Mart in Veracode</em></p> <p>25. “Če vam je vseeno, vaši stranki nikoli ne bo.” <em>Marlene Blaszczyk – Ustanovitelj MotivateUs.com</em></p> <p>26. “Ravnajte s svojimi strankami, kot da so vaši lastniki, ker tudi so.” <em>Mark Cuban – Lastnik Dallas Mavericksa Nacionalne košarkarske zveze, solastnik 2929 Entertainment in predsednik televizije AXS</em></p> <p>27. “Če ne cenite svojih strank, jih bo nekdo drug.” <em>Jason Langella</em></p> <p>28. “K vsaki stranki pristopite z idejo, da ji pomagate rešiti težavo ali doseči cilj, ne pa prodati izdelka ali storitve.” <em>Brian Tracy – Motivacijski javni govornik in avtor za samorazvoj</em></p> <p>29. “Če vi ne skrbite za svojo stranko, bo vaš konkurent.” <em>Brian Tracy – Motivacijski javni govornik in avtor za samorazvoj</em></p> <p>30. “Nobena količina oglaševanja ne more odpraviti škode, ki je nastala, če stranka ni obravnavana ustrezno.” <em>Albert Schindler</em></p> <p>31. “Za iskanje stranke potrebujete mesece, za izgubo pa le nekaj sekund.” <em>Vince Lombardi – Izvršni v nacionalni nogometni ligi</em></p> <h3 class="wp-block-heading" id="h-delivering-excellent-customer-service">Zagotavljanje odličnih storitev za stranke</h3> <p>Izjemna storitev za stranke je več kot le odgovarjanje na vprašanja strank in reševanje njihovih težav. Ker so potrošniki postali zahtevnejši kot kdaj koli prej, cenijo blagovne znamke, ki so sposobne zagotoviti resnično nepozabno storitev. Zato so pripravljeni svoje pozitivne izkušnje deliti z drugimi.</p> <p>32. “Odlična storitev za stranke je kritična konkurenčna prednost za podjetje.” <em>Steve Benson – Urednik risar, dobitnik Pulitzerjeve nagrade</em></p> <p>33. “Dobra storitev za stranke se začne na vrhu. Če vaši starejši zaposleni tega ne razumejo, so lahko ogrožene tudi najmočnejše povezave na spodnji strani.” <em>Richard Branson – Ustanovitelj Virgin group</em></p> <p>34. “Dlje ko čakate, težje je ustvariti izjemno storitev za stranke.” <em>William H. Davidow – Generalni partner pri Mohr Davidow Ventures</em></p> <p>35. <a style="outline: none;" href="https://clicktotweet.com/6naa7" target="_blank" rel="noopener noreferrer" urlslab_href_old="https://ctt.ac/6naa7" title="Please provide the content of the webpage you would like summarized, and I'll be happy to help create a meta description for you." hreflang="en">“Odlična storitev za stranke ne pomeni, da ima stranka vedno prav, to pomeni, da je stranka vedno spoštovana.”</a><em> Chris LoCurto – Vodilni in poslovni trener</em></p> <p>36. “Za resnično storitev morate dodati nekaj, česar ni mogoče kupiti ali izmeriti z denarjem, to pa sta iskrenost in integriteta.” <em>Don Alden Adams – Predsednik Watch Tower Bible</em></p> <p>37. “Ko stranki bolje postrežete, se vam vedno povrne.” <em>Kara Parlin – Pisatelj, urednik in vsebinski strateg</em></p> <p>38. “Dobro oskrbovana stranka je lahko vredna več kot 10.000 dolarjev oglaševanja.” <em>Jim Rohn – Podjetnik, avtor in motivacijski govornik</em></p> <p>39. “Cilj podjetja je imeti ne samo najboljšo, ampak tudi legendarno storitev za stranke.” <em>Sam Walton – Ustanovitelj Walmart in Sam’s Club</em></p> <p>40. “Vedno imejte v mislih staro poslovno maloprodajo: stranke se storitve spominjajo veliko dlje, kot se spomnijo cene.”<em> Lauren Freedman – Nepremičninski agent</em></p> <p>41. “Ključno je, ko stranka odide in pomisli: “Vau, rad poslujem z njimi in želim drugim povedati o svoji izkušnji.” <em>Shep Hyken – CSP, CPAE je CAO (Chief Amazement Officer) pri Shepard Presentations</em></p> <h3 class="wp-block-heading" id="h-quotes-about-service-meeting-customer-needs-and-exceeding-expectations">Citati o storitvah, ki izpolnjujejo potrebe strank in presegajo pričakovanja</h3> <p>Za zagotavljanje odličnih storitev morajo podjetja poznati svoja pričakovanja in želje strank. Torej, vedeti, kaj odmeva pri strankah, ne samo, da zadovolji njihove potrebe, ampak tudi preseže pričakovanja expectations.</p> <p>42. <a style="outline: none;" href="https://clicktotweet.com/91T71" target="_blank" rel="noopener noreferrer" urlslab_href_old="https://ctt.ac/91T71" title="Of course! Please provide the content of the webpage you would like me to summarize." hreflang="en">“Prvi korak pri preseganju pričakovanj vaših strank je poznavanje teh pričakovanj.”</a><em> Roy H. Williams – Avtor uspešnic in svetovalec za trženje, najbolj znan po trilogiji Čarovnik za oglase</em></p> <p>43. “Približajte se svojim strankam bolj, kot kdaj koli prej. Tako blizu, da jim prav poveste, kaj potrebujejo, preden se tega sami zavedajo.” <em>Steve Jobs – Soustanovitelj in direktor Apple</em></p> <p>44. “Bolj ko se ukvarjate s strankami, jasnejše postanejo stvari in lažje se odločite, kaj morate storiti.” <em>John Russell – Nekdanji podpredsednik podjetja Harley-Davidson</em></p> <p>45. “Stranke ne pričakujejo, da boste popolni. Pričakujejo, da boste popravili stvari, ko bodo šle narobe.” <em>Donald Porter – Podpredsednik British Airways</em></p> <p>46. “Ključno je postaviti realna pričakovanja in jih potem ne samo izpolniti, ampak preseči – po možnosti na nepričakovane in koristne načine.” <em>Richard Branson – Ustanovitelj Virgin group</em></p> <p>47. “Izvedite, kaj vaše stranke najbolj želijo in kaj vaše podjetje najbolje počne. Osredotočite se na to, kje se to dvoje sreča.” <em>Kevin Stirtz – Avtor More Loyal Customers</em></p> <p>48. “Preseganje vključuje, da se stranke “počutijo posebno” in jim pomagate, tudi če to morda ni smiselno.“ <em>Neil Patel – New York Times najbolje prodajani avtor in največji vplivnež na spletu po Forbesu</em></p> <p>49. “Na dodatnem kilometru ni zastojev.” <em>Roger Staubach – Vratar pri Dallas Cowboys</em></p> <h3 class="wp-block-heading" id="h-understanding-the-importance-of-customer-experience">Razumevanje pomena izkušenj strank</h3> <p>V zadnjih letih so izkušnje strank postale kritični dejavnik za razlikovanje blagovnih znamk v vseh panogah. Zato ne smemo podcenjevati njihovega pomena. Dosledno ustvarjanje odličnih izkušenj s strankami spodbuja zvestobo strank, izboljšuje zadrževanje in spodbuja pozitivne napotitve.</p> <p>50. “Izkušnja strank je naslednje konkurenčno bojišče.” <em>Jerry Gregoire – Glavni informacijski direktor pri Dell</em></p> <p>51. “Naše stranke vidimo kot povabljene goste na zabavo, mi pa smo gostitelji. Naša naloga je, da vsak dan nekoliko izboljšamo vsak pomemben vidik uporabniške izkušnje.” <em>Jeff Bezos – Ustanovitelj in direktor Amazon</em></p> <p>52. “Začeti morate z izkušnjami strank in delati nazaj v smeri tehnologije, ne obratno.” <em>Steve Jobs – Soustanovitelj in nekdanji direktor podjetja Apple</em></p> <p>53. “Izkušnje strank niso stroški. Upravljanje uporabniške izkušnje krepi vašo blagovno znamko.” <em>Stan Phelps – Izkušen arhitekt pri 9 INCH</em></p> <p>54. <a style="outline: none;" href="https://clicktotweet.com/e5tee" target="_blank" rel="noopener noreferrer" urlslab_href_old="https://ctt.ac/e5tee" title="Please provide the content of the webpage you'd like summarized into a meta description, and I'll be happy to assist you!" hreflang="en">“Če ustvarite odlično izkušnjo, si stranke o tem povedo. Beseda je zelo močna.”</a><em> Jeff Bezos – Ustanovitelj in izvršni direktor Amazon</em></p> <p>55. “Vsak stik s stranko vpliva na to, ali se bo vrnila ali ne. Vsakič moramo biti odlični, sicer jo izgubimo.” <em>Kevin Stirtz – AvtorMore Loyal Customers</em></p> <p>56. “Ljudje bodo pozabili, kar ste povedali. Pozabili bodo, kaj ste storili. Nikoli pa ne bodo pozabili, kako so se počutili.” <em>Maya Angelou – Pesnica, pevka, memoarist in borka za državljanske pravice</em></p> <p>57. “Dojemanje stranke je vaša realnost.” <em>Kate Zabriskie – Predsednik Business Training Works</em></p> <h3 class="wp-block-heading" id="h-building-a-customer-centric-culture">Ustvarjanje kulture, osredotočene na kupca</h3> <p>Sprejetje pristopa, <a href="https://www.liveagent.si/akademija/customer-centric-culture/" title="Ugotovite, kaj je kultura, osredotočena na stranko, zakaj je pomembna in uporabite primere iz resničnega življenja, da se naučite najboljših strategij za dosego tega cilja." hreflang="sl-SI" onover-preload="1">osredotočen na stranko</a> in postavljanje strank na prvo mesto v središču vseh poslovnih odločitev in delovanja, pomaga pridobiti trdno prednost pred konkurenti. Kaj pomeni biti osredotočenje na kupca za podjetja? Tukaj je tisto, kar imajo strokovnjaki iz industrije povedati o strankah:</p> <p>58. “V dobi strank se vodstveni delavci ne odločajo, kako so njihova podjetja osredotočena na kupce – stranke se odločajo.” <em>Kate Leggett – Strokovnjak za upravljanje odnosov s strankami in strategije storitev za stranke, zrelost, primerjalne analize, upravljanje in donosnost naložb</em></p> <p>59. “Vsako podjetje, ki želi postaviti kupce na prvo mesto … mora biti pripravljeno razmišljati dolgoročno.” <em>Jeff Bezos – Ustanovitelj in izvršni direktor Amazon</em></p> <p>60. <a style="outline: none;" href="https://clicktotweet.com/Uc933" target="_blank" rel="noopener noreferrer" urlslab_href_old="https://ctt.ac/Uc933" title="Of course! Please provide the content of the webpage you'd like me to summarize, and I'll create a compelling meta description for you." hreflang="en"> “Nikoli več ne boste imeli prednosti izdelka ali cene. Preveč enostavno jih je mogoče kopirati. Močne kulture storitev za stranke pa ni mogoče kopirati.” </a><em> Jerry Fritz – Lastnik Jerry Fritz Garden Design</em></p> <p>61. “Model, osredotočen na kupca, ne temelji na strokovnem znanju s področja razvoja izdelkov, temveč na globokem razumevanju, kaj stranke v resnici želijo, kdaj in kako to želijo in kaj so vam pripravljene dati v zameno.” <em>Peter Fader – Profesor trženja na Wharton School na Univerzi v Pennsylvaniji</em></p> <p>62. “Če delate samo za denar, vam to ne bo nikoli uspelo, če pa imate radi to, kar počnete in stranko vedno postavite na prvo mesto, bo uspeh vaš.” <em>Ray Kroc – Ameriški podjetnik, najbolj znan po razširitvi McDonald’s iz lokalne verige na najdonosnejšo franšizno dejavnost na svetu</em></p> <h3 class="wp-block-heading" id="h-acknowledging-customer-feedback">Potrjevanje povratnih informacij strank</h3> <p>Po mnenju strokovnjakov je treba sprejeti povratne informacije strank in pritožbe ter jih obravnavati kot vir informacij, ki nudijo koristen vpogled. Tako lahko podjetja s temi vpogledi spoznajo, kje in kako lahko izboljšajo svoje izdelke in storitve. Zato so <a href="https://www.liveagent.com/blog/how-to-handle-any-type-of-complaining-customer/" title="Master customer complaints with our expert tips! Learn to handle any type of complainer and boost your customer service skills." hreflang="en-US" onover-preload="1">stranke s pritožbami</a> neprecenljive.</p> <p>63. “Vaše najbolj <a href="https://www.liveagent.si/akademija/unhappy-customers-to-advocates/" title="Bi se radi naučili, kako nezadovoljne stranke spremeniti v svoje zagovornike? Berite naprej in poiščite nasvete, kako spremeniti, da obrnete stanje." hreflang="sl-SI" onover-preload="1">nezadovoljne stranke</a>so vaš najboljši vir učenja.” <em>Bill Gates – Soustanovitelj Microsoft</em></p> <p>64. “Povratne informacije potrošnikov so še naprej naš najpomembnejši gonilnik poslovanja.”<em> Howard Shultz – Nekdanji direktor Starbucksa</em></p> <p>65. “Kupci o vaših izdelkih pogosto vedo več kot vi. Uporabite jih kot vir navdiha in idej za razvoj izdelkov.” <em>David J. Greer – Solastnik in predsednik podjetja Robelle</em></p> <p>66. “Statistični podatki kažejo, da bi morali lastniki podjetij in menedžerji biti navdušeni nad pritožbami. Stranka, ki se pritožuje, predstavlja veliko priložnost za več poslovanja.” <em>Zig Ziglar -avtor, prodajalec in motivacijski govorec</em></p> <p>67. “Ne izgubljajte časa strank pri postavljanju vprašanj, razen če ste pripravljeni ravnati po njihovem mnenju.” <em>Bruce Temkin – Vodja Inštituta XM</em></p> <p>68. “Prosite svoje stranke, naj sodelujejo pri rešitvi, in ne glejte nanje kot na del težave.” <em>Alan Weiss – Svetovalec, govornik in avtor</em></p> <h3 class="wp-block-heading" id="h-engaged-employees-provide-better-service">Zaposleni zagotavljajo boljše storitve</h3> <p>Odlična storitev za stranke se začne z zadovoljnimi zaposlenimi. Tako bodo visoko angažirani, motivirani, pooblaščeni in skrbni <a href="https://www.liveagent.si/funkcije/agenti/" title="Odkrijte vloge agentov za pomoč uporabnikom z LiveAgent! Agenti nudijo tehnično podporo in odgovarjajo na vprašanja strank o vaših izdelkih ali storitvah. Preverite, kako konfigurirati sistem, upravljati zahtevke in povečati produktivnost. Preizkusite brezplačno različico in izboljšajte svojo podporo strankam." hreflang="sl-SI" onover-preload="1">agenti</a> bolj verjetno skrbeli za stranke in jim nudili boljše storitve za stranke. Naslednji citati storitev za stranke to dokazujejo:</p> <p>69. “Tako kot se počutijo vaši zaposleni, tako se bodo počutile tudi vaše stranke. In če se vaši zaposleni ne počutijo cenjene, se tudi vaše stranke ne bodo. ” <em>Sybil F. Stershic – Avtor in spoštovani vodja misli o privabljanju zaposlenih z notranjim trženjem</em></p> <p>70. “Dobro skrbite za svoje zaposlene in oni bodo dobro skrbeli za vaše stranke, stranke pa se bodo vrnile.” <em>J.W. Marriott – Ustanovitelj korporacije Marriott</em></p> <p>71. “Brez odličnih zaposlenih nikoli ne morete imeti odlične storitve za stranke.”<em> Richard F. Gerson – Avtor, tržnik</em></p> <p>72. “Če dosledno presegamo pričakovanja zaposlenih, bodo ti dosledno presegali pričakovanja naših strank.” <em>Shep Hyken – Strokovnjak za storitve za stranke, slavnostni govornik, CSP, CPAE je CAO (vodja presenečenj) predstavitev Shepard</em></p> <p>73. “Ne glede na to, ali ste veliki ali majhni, ne morete zagotoviti dobre storitve za stranke, če se vaši zaposleni ne počutijo dobro, ko pridejo na delo.” <em>Martin Oliver – Direktor finančne službe Kwik-Fit</em></p> <p>74. “Z zaposlenimi ravnajte vedno tako, kot želite, da ravnajo z vašimi najboljšimi strankami.” <em>Stephen R. Covey – Pedagog, avtor, poslovnež in slavnostni govornik</em></p> <h2 class="wp-block-heading" id="h-catchy-customer-service-slogans-and-taglines">Zanimivi slogani storitve za stranke</h2> <p>Poleg citatov o storitvah smo vam želeli predstaviti privlačne slogane in ideje za slogan. To so močna marketinška orodja, ki lahko služijo kot nepozabni razlikovalci, ki pomagajo ustvariti čustvene povezave s potencialnimi strankami in jih motivirajo za podporo blagovne znamke.</p> <p>Poleg tega je spodaj seznam nekaterih najbolj znanih in prepričljivih sloganov za storitve za stranke, slogov, motov in izrekov, ki bi jih lahko uporabili pri oglaševalskih akcijah. Tako bi dobili zanimanje potencialnih strank ali navdihnili ekipe za podporo pri usposabljanju za storitve za stranke.</p> <h2 class="wp-block-heading" id="h-list-of-customer-service-slogans-taglines-and-mottos">Seznam sloganov, slogov in motov za storitve za stranke</h2> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__first is-layout-flow wp-block-group-is-layout-flow"> <ul class="wp-block-list"> <li>Najbolj zasluži tisti, ki najbolje služi.</li> <li>Gre vedno za stranke.</li> <li>Naredite stranko, ne prodajo.</li> <li>Stranko naredite za junaka svoje zgodbe.</li> <li>Vljudnost seže daleč, a nič ne stane.</li> <li>Stranke postavite na prvo mesto.</li> <li>Zadovoljne stranke so naši najboljši oglasi.</li> <li>Stranka ima vedno prav.</li> <li>Dojemanje stranke je naša realnost.</li> <li>Z vsako stranko ravnamo kot z družino.</li> <li>Dobra storitev je dober posel.</li> </ul> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__first is-layout-flow wp-block-group-is-layout-flow"> <ul class="wp-block-list"> <li>Storitve za stranke so delo vseh.</li> <li>Izredna storitev za izredne stranke.</li> <li>Dobre storitve za stranke stanejo manj od <a href="https://www.liveagent.si/akademija/poor-customer-service/" title="Izvedite, kako preprečiti slabo storitev za stranke, ohranite zadovoljstvo in izboljšajte izkušnje. Raziskujte vzroke in rešitve!" hreflang="sl-SI" onover-preload="1">slabih storitev za stranke</a>.</li> <li>Služba za stranke ni oddelek, to je odnos.</li> <li>Izredna storitev za izredne stranke.</li> <li>Služba za stranke je novo trženje.</li> <li>Dobra storitev za stranke stane manj kot slaba storitev za stranke.</li> <li>Storitve za stranke se izplačajo.</li> <li>Zvestoba kupcev je neprecenljiva.</li> </ul> </div> </div> </div> <h2 class="wp-block-heading" id="h-discover-on-your-own"><strong>Odkrijte sami</strong></h2> <p>Uporabite znanje v praksi tako, da preizkusite vse, kar se naučite na naši akademiji, v <a href="/" title="Odlična storitev za stranke se začne z boljšo programsko opremo službe za pomoč uporabnikom. Oglejte si prednosti LiveAgent in začnite v 5 minutah." hreflang="sl-SI" onover-preload="1">LiveAgent</a>.</p> <div class="youtube_urlslab_loader" data-ytid="3zYfDwqNj0U" width="560" height="315"><div class="youtube_urlslab_loader--inn"><div class="youtube_urlslab_loader--wrapper"><strong class="youtube_urlslab_loader--title">LiveAgent Product Tour | Live Agent</strong><strong class="youtube_urlslab_loader--duration">P0Y0M0DT0H0M145S</strong><picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/22011f48a02f8161abe4240ce9e7fe48/hqdefault.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img class="youtube_urlslab_loader--img" data-src="https://www.liveagent.si/wp/urlslab-download/e10b69843ec1a60996a180075451aaea/hqdefault.jpg" alt="Youtube video: LiveAgent Product Tour" urlslab-lazy="yes" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-id="32"></picture></div><div class="youtube_urlslab_loader--bottom"><strong>Live Agent</strong><time datetime="2024-10-14T06:14:32+00:00">October 14, 2024</time></div></div><div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="LiveAgent Product Tour"><meta itemprop="description" content="See LiveAgent from both the agent and customer point of view so you can get a taste of how it is to work with our help desk software. Our video will guide you through basic customization options, live chat implementation, reporting, and more. Having a tool like LiveAgent in your arsenal is the key to improving customer satisfaction and increasing sales. Try LiveAgent today. Our free 14-day trial requires no credit card input. https://www.liveagent.com/trial/ Royalty-free music: https://www.bensound.com/royalty-free-music/track/creative-minds Have any questions? 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Start improving your customer service with a 30-day free trial right away!</p> <div class="BlockDiscover__buttons"> <a href="/preizkus/" class="Button Button--knockout" title="Prijavite se za brezplačni 14-dnevni preizkus LiveAgent in izkusite vse funkcionalnosti velikega paketa brez obveznosti. Uporabite svoj poslovni e-poštni naslov za 30-dnevni preizkus. Kreditna kartica ni potrebna!" hreflang="sl-SI" onover-preload="1"> <span>FREE TRIAL</span> </a> <a href="https://www.liveagent.si/predstavitev/" class="Button Button--outline Button--outline__white" urlslab_href_old="/demo/" title="Bi radi izvedeli več o LiveAgentu? 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Kreditna kartica ni potrebna!" hreflang="sl-SI" onover-preload="1"> <span>Ustvarite račun BREZPLAČNO</span> </a> </div> <div class="Post__content__resources"> <div class="Post__sidebar__title h4">Sorodni članki</div> <div class="SimilarSources"> <div class="urlslab-rel-res-items urlslab-rel-res-design-default urlslab-rel-res-items-with-image urlslab-rel-res-items-with-summary flowhunt-skip"><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.si/akademija/customer-incentives/" title="Bi radi spodbudili nakupe strank? Preberite o tem, kako uporabljati spodbude za stranke in izboljšati storitve za stranke z LiveAgentom." hreflang="sl-SI" onover-preload="1"><img alt="Bi radi spodbudili nakupe strank? Preberite o tem, kako uporabljati spodbude za stranke in izboljšati storitve za stranke z LiveAgentom." data-src="https://assets.flowhunt.io/screenshots/56acaa281520e669/847b98682c003ee0/1728926119_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="33"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.si/akademija/customer-incentives/" title="Bi radi spodbudili nakupe strank? Preberite o tem, kako uporabljati spodbude za stranke in izboljšati storitve za stranke z LiveAgentom." hreflang="sl-SI" onover-preload="1">Kako uporabljati spodbude za stranke</a></p><p class="urlslab-rel-res-item-summary">Odkrijte, kako učinkovito uporabljati spodbude za stranke in povečajte njihovo lojalnost ter sodelovanje. Naučite se, kako povratne informacije, nagrade za ocene in spodbujanje aktivnosti na družbenih medijih lahko dvignejo vašo poslovno strategijo na višjo raven. Preberite praktične nasvete in primere na naši strani.</p><a href="https://www.liveagent.si/akademija/customer-incentives/" title="Bi radi spodbudili nakupe strank? Preberite o tem, kako uporabljati spodbude za stranke in izboljšati storitve za stranke z LiveAgentom." class="urlslab-rel-res-item-arrow" hreflang="sl-SI" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.si/akademija/customer-service-skills/" title="Zastopniki za storitve za stranke morajo imeti celoten obseg storitev za stranke, da lahko zagotovijo raven storitev, ki jo potrošniki pričakujejo." hreflang="sl-SI" onover-preload="1"><img alt="Zastopniki za storitve za stranke morajo imeti celoten obseg storitev za stranke, da lahko zagotovijo raven storitev, ki jo potrošniki pričakujejo." data-src="https://www.liveagent.si/wp/urlslab-download/071f6a57f5a9c1a89cc4b749d33764ef/1728926116_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="34"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.si/akademija/customer-service-skills/" title="Zastopniki za storitve za stranke morajo imeti celoten obseg storitev za stranke, da lahko zagotovijo raven storitev, ki jo potrošniki pričakujejo." hreflang="sl-SI" onover-preload="1">Spretnosti služenja strankam</a></p><p class="urlslab-rel-res-item-summary">Odkrijte, zakaj so mehke veščine ključne za izjemno storitev za stranke. Naučite se 10 bistvenih veščin, ki jih morajo razviti agenti službe za stranke, in kako programska oprema LiveAgent izboljšuje interakcijo s strankami. Prijavite se za brezplačen preizkus in dvignite raven vaše storitve že danes!"</p><a href="https://www.liveagent.si/akademija/customer-service-skills/" title="Zastopniki za storitve za stranke morajo imeti celoten obseg storitev za stranke, da lahko zagotovijo raven storitev, ki jo potrošniki pričakujejo." class="urlslab-rel-res-item-arrow" hreflang="sl-SI" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.si/akademija/good-customer-service/" title="Zagotavljanje kakovostnih storitev za stranke je ključna sestavina za ohranjanje dolgoročne donosnosti na današnjem raznolikem in zelo konkurenčnem trgu." hreflang="sl-SI" onover-preload="1"><img alt="Zagotavljanje kakovostnih storitev za stranke je ključna sestavina za ohranjanje dolgoročne donosnosti na današnjem raznolikem in zelo konkurenčnem trgu." data-src="https://www.liveagent.si/wp/urlslab-download/187735c9667899129b83be5158561821/1728926119_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="35"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.si/akademija/good-customer-service/" title="Zagotavljanje kakovostnih storitev za stranke je ključna sestavina za ohranjanje dolgoročne donosnosti na današnjem raznolikem in zelo konkurenčnem trgu." hreflang="sl-SI" onover-preload="1">Kaj naredi storitve za stranke izjemne?</a></p><p class="urlslab-rel-res-item-summary">Odkrijte ključne lastnosti odlične storitve za stranke, ki so bistvene za uspeh podjetja. Naučite se, kako lahko odzivnost, hitrost, kompetenca, vljudnost in konsistentnost izboljšajo izkušnje vaših strank. Preberite navdihujoče primere in citate ter preizkusite platformo LiveAgent brezplačno za optimalno podporo strankam.</p><a href="https://www.liveagent.si/akademija/good-customer-service/" title="Zagotavljanje kakovostnih storitev za stranke je ključna sestavina za ohranjanje dolgoročne donosnosti na današnjem raznolikem in zelo konkurenčnem trgu." class="urlslab-rel-res-item-arrow" hreflang="sl-SI" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.si/akademija/customer-communication/" title="Naučite se pravilno ravnati v komunikaciji s strankami; prek e-pošte, klepetov ali klicev. Več v tem članku." hreflang="sl-SI" onover-preload="1"><img alt="Naučite se pravilno ravnati v komunikaciji s strankami; prek e-pošte, klepetov ali klicev. Več v tem članku." data-src="https://assets.flowhunt.io/screenshots/56acaa281520e669/a22f804ce44c29b2/1728926118_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="36"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.si/akademija/customer-communication/" title="Naučite se pravilno ravnati v komunikaciji s strankami; prek e-pošte, klepetov ali klicev. Več v tem članku." hreflang="sl-SI" onover-preload="1">Komunikacija s strankami</a></p><p class="urlslab-rel-res-item-summary">Odkrijte ključe do uspešne komunikacije s strankami na spletu! Naučite se najboljših praks, preprečite pogoste napake in odkrijte, kako programska oprema LiveAgent lahko izboljša vaše storitve. Obiščite našo stran za poglobljene nasvete in orodja, ki bodo vašo komunikacijo dvignila na višjo raven.</p><a href="https://www.liveagent.si/akademija/customer-communication/" title="Naučite se pravilno ravnati v komunikaciji s strankami; prek e-pošte, klepetov ali klicev. Več v tem članku." class="urlslab-rel-res-item-arrow" hreflang="sl-SI" onover-preload="1"></a></div></div></div> </div> </div> </div> </div> </div> </div> </div> <section class="GoodHands hidden "> <div class="wrapper"> <div class="GoodHands__text"> <h3 id="h-you-will-bein-good-hands">You will be<br>in Good Hands!</h3> <p>Join our community of happy clients and provide excellent customer support with LiveAgent.</p> <div class="Buttons"> <a href="/preizkus/" class="Button Button--full" title="Prijavite se za brezplačni 14-dnevni preizkus LiveAgent in izkusite vse funkcionalnosti velikega paketa brez obveznosti. Uporabite svoj poslovni e-poštni naslov za 30-dnevni preizkus. Kreditna kartica ni potrebna!" hreflang="sl-SI" onover-preload="1"> <span>Start 14-days free trial</span> </a> <a href="/predstavitev/" onclick="ga( 'send', 'event', 'Demo bar Button', 'start', 'Schedule a demo' )" class="Button Button--outline" title="Bi radi izvedeli več o LiveAgentu? Zahtevajte brezplačno predstavitev, če želite izvedeti več o LiveAgentu in kako vam lahko pomaga pri uspehu." hreflang="sl-SI" onover-preload="1"> <span>Rezervirajte si demo različico</span> </a> </div> <ul class="GoodHands__logos flex"> <li class="GoodHands__logo"> <a href="/nagrade/" title="Capterra" hreflang="sl-SI" onover-preload="1"> <img alt="Capterra" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/logo-capterra.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="37"> </a> <div class="GoodHands__stars"> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> </div> </li> <li class="GoodHands__logo"> <a href="/nagrade/" title="G2 Crowd" hreflang="sl-SI" onover-preload="1"> <img alt="G2 Crowd" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/logo_g2.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="38"> </a> <div class="GoodHands__stars"> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> </div> </li> <li class="GoodHands__logo"> <a href="/nagrade/" title="GetApp" hreflang="sl-SI" onover-preload="1"> <img alt="GetApp" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/logo_getapp.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="39"> </a> <div class="GoodHands__stars"> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> </div> </li> </ul> </div> <div class="GoodHands__image"> <picture><img alt="Rezervirajte si demo različico" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/goodhands_image.png?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="40"></picture> </div> </div> </section> <script> function showGoodHands() { const goodhands = document.querySelector('.GoodHands'); goodhands.classList.remove('hidden'); } window.addEventListener('load', () => { showGoodHands(); window.removeEventListener('load', showGoodHands); }); </script> <footer class="Footer urlslab-skip-keywords urlslab-skip-fragment" data-scrollsidebars="true" style="" urlslab-lazy-bgimage="https://www.liveagent.si/app/themes/liveagent/assets/images/footer-bg.svg"> <div class="Footer__top"> <div class="wrapper"> <div class="Footer__top__row"> <div class="Footer__top__column"> <div class="nav_menu-95 widget_nav_menu"><div class="Footer__top__column__title Footer__top__column__title--image h5"><img alt="LiveAgent" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/logo_liveagent_light.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="41">LiveAgent</div><div class="menu-footer-top-liveagent-slovenian-container"><ul id="menu-footer-top-liveagent-slovenian" class="menu"><li id="menu-item-399300"><a href="https://www.liveagent.si/predstavitev/" title="Bi radi izvedeli več o LiveAgentu? Zahtevajte brezplačno predstavitev, če želite izvedeti več o LiveAgentu in kako vam lahko pomaga pri uspehu." hreflang="sl-SI" onover-preload="1">Predstavite</a></li> <li id="menu-item-953242"><a href="https://www.liveagent.si/cene/" title="Načrti LiveAgent se začnejo pri 9 USD/agent/mesec in vključujejo vstopnični sistem prek e-pošte, funkcijo klepeta v živo, bazo znanja in drugo. Celoten paket je na voljo pri 69 USD/agent/mesec." hreflang="sl-SI" onover-preload="1">Cena</a></li> <li id="menu-item-750280"><a href="https://www.liveagent.si/funkcije/" title="Odkrijte vse funkcije LiveAgent, celovite večkanalne programske opreme za pomoč uporabnikom. Naša platforma vključuje vstopnični sistem, upravljanje z zahtevki, samodejno dodeljevanje, revizijske dnevnike in še več, da optimizirate podporo strankam. Preberite več o zmožnostih, ki povečujejo učinkovitost vašega poslovanja in zadovoljstvo strank." hreflang="sl-SI" onover-preload="1">Lastnosti</a></li> <li id="menu-item-750281"><a href="https://www.liveagent.si/integracije/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="sl-SI" onover-preload="1">Integracije</a></li> <li id="menu-item-399298"><a href="https://www.liveagent.si/alternative/" title="Odlične storitve za stranke se začnejo s primerjavo specifičnih programskih oprem za pomoč uporabnikom. Preizkusite programsko opremo LiveAgent s 14-dnevnim brezplačnim preizkusom. Gradite odnose, povečajte prodajo." hreflang="sl-SI" onover-preload="1">Alternative</a></li> <li id="menu-item-818040"><a href="https://www.liveagent.com/tour/" urlslab_href_old="/ogled/" title="Take a tour of LiveAgent and discover all amazing tools and features in our multi-channel help desk app. Try it out today and improve your customer service." hreflang="en-US" onover-preload="1">Ogled</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-97 widget_nav_menu"><div class="Footer__top__column__title h5">Podpora</div><div class="menu-footer-top-support-slovenian-container"><ul id="menu-footer-top-support-slovenian" class="menu"><li id="menu-item-399306"><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Portal za podporo</a></li> <li id="menu-item-399304"><a href="https://www.liveagent.si/migracija/" title="Preklopite na LiveAgent in uživajte v brezplačni migraciji podatkov, brez pristojbine za namestitev, ter 24/7 podpori strankam. Izboljšajte storitev za stranke z več kot 179 funkcionalnostmi in 40 integracijami. Začnite brezplačno 14-dnevno preizkusno obdobje brez kreditne kartice!" hreflang="sl-SI" onover-preload="1">Selitev podatkov</a></li> <li id="menu-item-399307"><a href="https://status.liveagent.com/" title="Check the real-time status of LiveAgent services. All systems are operating normally, including admin panel, call and video functions, ticket operations, and email services. Stay updated with the latest service status." hreflang="en">Stanje sistema</a></li> <li id="menu-item-399308"><a href="https://changelog.liveagent.com/" title="Discover the latest updates and improvements in LiveAgent's changelog. Stay informed about new features, bug fixes, and enhancements to optimize your customer service experience. Visit now for detailed insights!" hreflang="en">Dnevnik sprememb</a></li> <li id="menu-item-399305"><a href="https://www.liveagent.si/zahtevek-za-ponudbo/" title="Izpolnite kontaktni obrazec na LiveAgent in začnite brezplačen 14-dnevni preizkus brez vezave ali kreditne kartice. Uporabljajo ga priznana podjetja, kot so Forbes in Airbus. Odkrijte, kako LiveAgent izboljša storitve za stranke s svojo večkanalno rešitvijo in naprednimi funkcijami. Preverite naš freemium cenovni model in izvedite več o tem, kako vam lahko pomagamo zagotoviti odlične storitve za stranke." hreflang="sl-SI" onover-preload="1">Zahteva za predlog</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-98 widget_nav_menu"><div class="Footer__top__column__title h5">Podjetje</div><div class="menu-footer-top-company-slovenian-container"><ul id="menu-footer-top-company-slovenian" class="menu"><li id="menu-item-399239"><a href="https://www.liveagent.si/o-nas/o-liveagent/" title="LiveAgent je izvirna programska oprema za pomoč uporabnikom, ustanovljena leta 2004. Razvita je bila zaradi neučinkovite komunikacije s strankami. Danes LiveAgent služi več kot 150 milijonom uporabnikov in več kot 40.000 podjetjem po vsem svetu. Njihovo poslanstvo je ustvariti cenovno dostopno in uporabno programsko opremo ter postaviti podporo strankam v središče vsakega podjetja. Zaposlujejo več kot 100 inovatorjev in imajo tri pisarne v Evropi in eno v New Yorku." hreflang="sl-SI" onover-preload="1">O nas</a></li> <li id="menu-item-399242"><a href="https://www.liveagent.si/nagrade/" title="Odkrijte, zakaj je LiveAgent vodilni na področju programske opreme za pomoč uporabnikom, prejemnik številnih nagrad in priznanj. Uživajte v brezplačnem 14-dnevnem preizkusu brez obveznosti in izkoristite 24/7 podporo, brezplačno namestitev in možnost preklica kadar koli. Preizkusite ga zdaj!" hreflang="sl-SI" onover-preload="1">Nagrade in certifikati</a></li> <li id="menu-item-750184"><a href="https://www.liveagent.si/zgodbe-o-uspehu/" title="LiveAgent je programska oprema za pomoč strankam, ki vam omogoča dostop do številnih funkcij, vključno s selitvijo podatkov, sistemi za spremljanje sprememb in zahtevami za predloge. Podjetje je prejelo vrsto nagrad in certifikatov, ponuja tudi integracijo z drugimi orodji. Na spletni strani najdemo tudi številne vire, kot so blog, spletni seminarji in test tipkanja. Obstaja tudi program za partnersko sodelovanje in VoIP telefonski sistemi. Sporočilo na koncu opisuje proces izdelave računa in dostop do nadzorne plošče LiveAgenta." hreflang="sl-SI" onover-preload="1">Mnenja strank</a></li> <li id="menu-item-953239"><a href="https://www.liveagent.si/integracije/#voip-partnerji" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="sl-SI" onover-preload="1">VoIP partnerji</a></li> <li id="menu-item-399253"><a href="https://www.liveagent.si/pridruzeni-program/" title="Pridružite se LiveAgentovemu pridruženemu programu in zaslužite pasivni dohodek s provizijami do 30%! Enostaven postopek prijave, podporna ekipa in dolgotrajna piškotna doba zagotavljajo uspeh. Postanite partner danes in odklenite svoj zaslužkovni potencial!" hreflang="sl-SI" onover-preload="1">Partnerski program</a></li> <li id="menu-item-750244"><a href="https://www.liveagent.com/about/impressum/" title="Explore LiveAgent's Impressum page for essential business details of Quality Unit, s.r.o. in Bratislava, Slovakia, including CEO contacts, registration info, and identification numbers. Start a 14-day free trial and join our satisfied clients in delivering exceptional customer support." hreflang="en-US" onover-preload="1">Impresum</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-99 widget_nav_menu"><div class="Footer__top__column__title h5">Naučite se</div><div class="menu-footer-top-learn-slovenian-container"><ul id="menu-footer-top-learn-slovenian" class="menu"><li id="menu-item-750274"><a href="https://www.liveagent.si/blog/" title="Odkrijte najnovejše novice in nasvete o programski opremi za pomoč uporabnikom ter zadovoljstvo strank na blogu LiveAgent. Izboljšajte produktivnost svoje ekipe in zgradite zveste odnose s strankami. Preberite naše članke in začnite brezplačni preizkus že danes!" hreflang="sl-SI" onover-preload="1">Blog</a></li> <li id="menu-item-750275"><a href="https://www.liveagent.si/glosar-za-podporo-strankam/" title='Raziščite naš obsežen slovar terminologije programske opreme za pomoč uporabnikom in storitve za stranke. Idealno za začetnike, ki se soočajo z novimi izrazi, in izkušene strokovnjake, ki želijo osvežiti svoje znanje. Odkrijte definicije, od "Mapiranje gostitelja" do "Čas razrešitve", in izboljšajte svojo učinkovitost storitev za stranke.' hreflang="sl-SI" onover-preload="1">Glosarij</a></li> <li id="menu-item-750276"><a href="https://www.liveagent.si/akademija/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="sl-SI" onover-preload="1">Akademija</a></li> <li id="menu-item-750277"><a href="https://www.liveagent.si/predloge/" title="Seeking professional email templates? Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="sl-SI" onover-preload="1">Predloge</a></li> <li id="menu-item-399295"><a href="https://www.liveagent.si/test-tipkanja/" title="Preizkusite svoje spretnosti tipkanja z brezplačnim testom za tipkanje, ki ga ponuja LiveAgent. V nekaj minutah ugotovite, kako hitro tipkate, in brezplačno vadite, da se izboljšate." hreflang="sl-SI" onover-preload="1">Test tipkanja</a></li> <li id="menu-item-750278"><a href="https://www.liveagent.si/kalkulator-stroskov/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="sl-SI" onover-preload="1">Kalkulator stroškov</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-163 widget_nav_menu"><div class="Footer__top__column__title h5">Priljubljeno</div><div class="menu-footer-top-popular-slovenian-container"><ul id="menu-footer-top-popular-slovenian" class="menu"><li id="menu-item-953243"><a href="https://www.liveagent.si/programska-oprema-baze-znanja-2/" title="Raziščite obsežen vodnik po 20 najboljših možnostih programske opreme baze znanja, ki poenostavljajo upravljanje informacij in povečujejo učinkovitost" hreflang="sl-SI" onover-preload="1">Programska oprema baze znanja</a></li> <li id="menu-item-750286"><a href="https://www.liveagent.si/programska-oprema-za-podporo-strankam/" title="Izbira programske opreme za podporo strankam najpogosteje uporabljenih platform na trgu. Izberite idealno in dvignite svojo storitev za stranke na luno." hreflang="sl-SI" onover-preload="1">Programska oprema za pomoč strankam</a></li> <li id="menu-item-750287"><a href="https://www.liveagent.si/blog/najboljsi-voip-telefonski-sistemi-in-integracije/" title="Odkrijte 20 najboljših VoIP telefonskih sistemov in integracij za leto 2022, ki izboljšajo komunikacijo s strankami in podpirajo rast vašega podjetja. Primerjajte cene, podporo in možnosti sodelovanja, da izberete idealno rešitev za vašo organizacijo." hreflang="sl-SI" onover-preload="1">VoIP telefonski sistemi</a></li> <li id="menu-item-750288"><a href="https://www.liveagent.si/samopostrezna-programska-oprema/" title="Razširite svoje možnosti podpore s pomočjo uporabniške službe in samopostrežne programske opreme LiveAgent. Omogočite strankam, da težave rešujejo same - 24 ur na dan, 7 dni v tednu." hreflang="sl-SI" onover-preload="1">Samopostrežna programska oprema</a></li> <li id="menu-item-750289"><a href="https://www.liveagent.si/programska-oprema-za-dohodne-klice-klicnega-centra/" title="Programska oprema za dohodni klicni center vam lahko pomaga vzpostaviti virtualni klicni center. Preprosto upravljajte vhodne komunikacije s strankami, izboljšajte učinkovitost ekipe za podporo in ustvarite več vhodne prodaje. Izberite pravega za svoje potrebe." hreflang="sl-SI" onover-preload="1">Programska oprema za dohodni klicni center</a></li> <li id="menu-item-750290"><a href="https://www.liveagent.si/sistem-za-upravljanje-s-pritozbami-strank/" title="Sistem za upravljanje pritožb strank ponuja rešitev za pomoč uporabnikom vse v enem, ki poenostavi vaše komunikacijske kanale. 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