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.Button{margin-right:0}.Login__popup__close{position:absolute;right:15px;top:15px;display:-webkit-box;display:-ms-flexbox;display:flex;width:25px;height:25px;background-image:url(/app/themes/liveagent/assets/images/icon-close.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center;cursor:pointer;-webkit-transition:opacity .3s;transition:opacity .3s}.Login__popup__close:active,.Login__popup__close:focus,.Login__popup__close:hover{opacity:.6}.Login__popup.active{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login{padding:0 !important;margin-left:30px !important;-webkit-transition:opacity .3s;transition:opacity .3s}.Button--login:active .tooltip,.Button--login:focus .tooltip,.Button--login:hover .tooltip{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login span{font-size:0}.Button--login span::before{content:"";display:block;width:17px;height:100%;background-image:url(/app/themes/liveagent/assets/images/icon-login.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center}.Button--login .tooltip{position:absolute;top:49px;display:none;margin-left:9px;padding:8px 25px;font-size:14px;line-height:21px !important;text-align:center;word-break:keep-all;color:#212121;-webkit-box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);background-color:#fff;border-radius:4px;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%)}.Button--login .tooltip::before{position:absolute;top:-10px;left:calc(50% - 10px);background:0;width:0;height:0;border-style:solid;border-width:0 10px 10px;border-color:transparent transparent #fff}body.no-scroll{overflow:hidden;height:100%}#app{padding-top:90px}#app .Header{background-color:#fff;background-color:var(--header-background);position:fixed;top:0;z-index:99991;width:100%;height:90px;padding:.9375em 0}#app .Header .wrapper{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__logo{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__logo a{display:block;width:100%;height:100%;padding:.9375em .9375em .9375em 0}#app .Header__logo a img{display:block;max-width:8.125em;height:1.875em}#app .Header__items{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation.active{height:100vh;-webkit-transition:height .3s ease-out;transition:height .3s ease-out;display:block;overflow-y:scroll;padding-bottom:1.5em;-webkit-box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);border-top:1px solid #e4e5e9}#app .Header__navigation.active>div{opacity:1;height:auto;-webkit-transition:opacity .5s ease;transition:opacity .5s ease;-webkit-transition-delay:.1s;transition-delay:.1s;display:block}#app .Header__navigation.active.mobile-active .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active .Header__navigation__promo{margin-left:3em;padding-bottom:1em;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75em;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation.active.mobile-active ul.nav>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul{-webkit-transition:height .6s ease;transition:height .6s ease;overflow:hidden}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile{display:-webkit-box;display:-ms-flexbox;display:flex;position:relative;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;top:.25em;left:1em;margin-top:.9em;color:#2570ed !important;z-index:1;pointer-events:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a{display:-webkit-box;display:-ms-flexbox;display:flex;width:100%;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:14px 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-product li.current-menu-item{background-color:#feefe0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-overview li.current-menu-item{background-color:#f3e6ff}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-use-for li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--outline{display:-webkit-box;display:-ms-flexbox;display:flex;width:6.25em}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 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Izberite idealno programsko opremo za klepet v živo za vaše spletno mesto in dvignite svoje storitve za stranke na luno." hreflang="sl-SI" onover-preload="1">Klepet v živo<div class="menu-item-description">Najhitrejši klepet v živo na trgu</div></a></li> </ul> </li> <li id="menu-item-398440" class="label-sub label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-398440"><a href="#" title="Vaših podatkov ne bomo razkrili, razen če to zahteva zakon ali če to dovolite. Preberite več o policiji zasebnosti LiveAgent enote za kakovost." hreflang="sl-SI">sub</a> <ul class="sub-menu"> <li id="menu-item-916188" class="icn-thumbsup menu-item menu-item-type-post_type menu-item-object-page menu-item-916188"><svg class="icon icon-thumbsup"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#thumbsup"></use></svg><a href="https://www.liveagent.si/pomoc-uporabnikom-druzbenih-medijev/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="sl-SI" onover-preload="1">Družbeni mediji<div class="menu-item-description">Odgovorite svojim sledilcem neposredno iz LiveAgent</div></a></li> <li id="menu-item-695916" class="icn-phone menu-item menu-item-type-post_type menu-item-object-page menu-item-695916"><svg class="icon icon-phone"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#phone"></use></svg><a href="https://www.liveagent.si/najboljsa-programska-oprema-za-klicni-center/" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI" onover-preload="1">Klicni center<div class="menu-item-description">Vgrajena programska oprema za klicni center</div></a></li> <li id="menu-item-874128" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-874128"><svg class="icon icon-lightbulb"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#lightbulb"></use></svg><a href="https://www.liveagent.si/liveagent-programska-oprema-baze-znanja/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="sl-SI" onover-preload="1">Baza znanja<div class="menu-item-description">Zagotavljanje samopostrežnih možnosti</div></a></li> </ul> </li> <li id="menu-item-398310" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-398310"><a href="#" title="Vaših podatkov ne bomo razkrili, razen če to zahteva zakon ali če to dovolite. Preberite več o policiji zasebnosti LiveAgent enote za kakovost." hreflang="sl-SI">Se uporablja za</a> <ul class="sub-menu"> <li id="menu-item-398374" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-398374"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-business-solutions"></use></svg><a href="https://www.liveagent.si/poslovanje/" title="LiveAgent je programska oprema za pomoč uporabnikom, ki se prilagaja potrebam različnih poslovnih modelov. Raziščite, kako LiveAgent ustreza vaši niši. Agencija Edu in nevladne organizacije se zanašajo na LiveAgent." hreflang="sl-SI" onover-preload="1">Poslovne rešitve<div class="menu-item-description">Različna podjetja, različne rešitve</div></a></li> <li id="menu-item-398395" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-398395"><svg class="icon icon-shop"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#shop"></use></svg><a href="https://www.liveagent.si/industrija/" title="LiveAgent lahko izpolni zahteve več poslovnih področij. Oglejte si, kako se lahko LiveAgent prilagodi vašim zahtevam in izboljša vašo podporo strankam." hreflang="sl-SI" onover-preload="1">Industrijske rešitve<div class="menu-item-description">Prilagodite LiveAgent svoji industriji</div></a></li> <li id="menu-item-750293" class="icn-menu-use-cases menu-item menu-item-type-post_type_archive menu-item-object-ms_success-stories menu-item-750293"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-use-cases"></use></svg><a href="https://www.liveagent.si/zgodbe-o-uspehu/" title="LiveAgent je programska oprema za pomoč strankam, ki vam omogoča dostop do številnih funkcij, vključno s selitvijo podatkov, sistemi za spremljanje sprememb in zahtevami za predloge. Podjetje je prejelo vrsto nagrad in certifikatov, ponuja tudi integracijo z drugimi orodji. Na spletni strani najdemo tudi številne vire, kot so blog, spletni seminarji in test tipkanja. Obstaja tudi program za partnersko sodelovanje in VoIP telefonski sistemi. Sporočilo na koncu opisuje proces izdelave računa in dostop do nadzorne plošče LiveAgenta." hreflang="sl-SI" onover-preload="1">Primeri uporabe<div class="menu-item-description">En izdelek, več scenarijev primerov uporabe</div></a></li> </ul> </li> <li id="menu-item-398314" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-398314"><a href="#" title="Vaših podatkov ne bomo razkrili, razen če to zahteva zakon ali če to dovolite. Preberite več o policiji zasebnosti LiveAgent enote za kakovost." hreflang="sl-SI">Integracije</a> <ul class="sub-menu"> <li id="menu-item-953138" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-953138"><a href="https://www.liveagent.si/integracije/whatsapp/" title="LiveAgent ponuja integracijo WhatsApp, ki uporabnikom omogoča enostavno odgovarjanje na sporočila WhatsApp s svoje nadzorne plošče LiveAgent." hreflang="sl-SI" onover-preload="1">WhatsApp</a></li> <li id="menu-item-398418" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-custom menu-item-object-custom menu-item-398418"><a href="https://www.liveagent.si/integracije/wordpress/" title="Na svojih spletnih mestih Wordpress zagotovite podporo strankam na višji ravni. Integracija Wordpressa za LiveAgent vam omogoča, da na svoja spletna mesta postavite gumb za klepet." hreflang="sl-SI" onover-preload="1">WordPress</a></li> <li id="menu-item-398419" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-custom menu-item-object-custom menu-item-398419"><a href="https://www.liveagent.si/integracije/prestashop/" title="Če želite, da vas stranke hitreje dosežejo, razmislite o namestitvi gumba za klepet v živo za vaše spletno mesto Prestashop z našo integracijo LiveAgent." hreflang="sl-SI" onover-preload="1">Prestashop</a></li> <li id="menu-item-398420" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-custom menu-item-object-custom menu-item-398420"><a href="https://www.liveagent.si/integracije/magento/" title="Vključite Magento 2 v LiveAgent in povečajte svoj potek dela. Zahtevki bodo spremljali naročila strank in uporabite lahko eno platformo." hreflang="sl-SI" onover-preload="1">Magento</a></li> <li id="menu-item-398421" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-custom menu-item-object-custom menu-item-398421"><a href="https://www.liveagent.si/integracije/shopify/" title="Integrirajte Shopify z LiveAgent in izboljšajte podporo strankam v vaši e-trgovini. Enostavno nastavite klepet v živo, upravljajte komunikacijo po vseh kanalih in povečajte zadovoljstvo strank. Prihranite čas in denar s hitro in učinkovito integracijo ter poskusite brezplačno brez obveznosti!" hreflang="sl-SI" onover-preload="1">Shopify</a></li> <li id="menu-item-398422" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-custom menu-item-object-custom menu-item-398422"><a href="https://www.liveagent.si/integracije/mailchimp/" title="Programska oprema vstopničnega sistema lahko z integracijo Mailchimp za LiveAgent doseže veliko več. Integracija Mailchimpa vam omogoča upravljanje stikov iz službe za pomoč uporabnikom." hreflang="sl-SI" onover-preload="1">Mailchimp</a></li> <li id="menu-item-398423" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-custom menu-item-object-custom menu-item-398423"><a href="https://www.liveagent.si/integracije/pipedrive/" title="Odkrijte, kako integracija PipeDrive z LiveAgent izboljša vaše poslovanje! Učinkovito upravljajte odnose s strankami in sledite potencialnim strankam z enostavno uporabo CRM orodja. Prihranite čas in povečajte učinkovitost s sinhronizacijo podatkov na eni nadzorni plošči. Preizkusite brezplačno in izboljšajte svojo prodajo že danes!" hreflang="sl-SI" onover-preload="1">Pipedrive</a></li> <li id="menu-item-551000" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-551000"><a href="https://www.liveagent.si/integracije/slack/" title="Izkoristite moč integracije Slacka z LiveAgentom za izboljšano komunikacijo in hitro odzivnost vaše ekipe. Ta brezplačno dostopna rešitev omogoča realnočasovno izmenjavo sporočil in datotek ter obvestila o novih in spremenjenih zahtevkih, pri čemer vam ni treba zapustiti nadzorne plošče LiveAgent. Nastavite prilagojena Slack obvestila in poenostavite svoje poslovanje še danes!" hreflang="sl-SI" onover-preload="1">Slack</a></li> <li id="menu-item-398315" class="button-more-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-398315"><a href="/integracije/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="sl-SI" onover-preload="1">Več integracij</a></li> </ul> </li> </ul> </li> <li id="menu-item-398318" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-398318"><a href="#" title="Vaših podatkov ne bomo razkrili, razen če to zahteva zakon ali če to dovolite. Preberite več o policiji zasebnosti LiveAgent enote za kakovost." hreflang="sl-SI">Viri</a> <ul class="sub-menu"> <li id="menu-item-398320" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-398320"><a href="#" title="Vaših podatkov ne bomo razkrili, razen če to zahteva zakon ali če to dovolite. Preberite več o policiji zasebnosti LiveAgent enote za kakovost." hreflang="sl-SI">Izvedite več</a> <ul class="sub-menu"> <li id="menu-item-398329" class="icn-graduation menu-item menu-item-type-custom menu-item-object-custom menu-item-398329"><svg class="icon icon-graduation"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#graduation"></use></svg><a href="/akademija/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="sl-SI" onover-preload="1">Akademija<div class="menu-item-description">Postanite strokovnjak za storitve za stranke</div></a></li> <li id="menu-item-398330" class="icn-menu-templates menu-item menu-item-type-custom menu-item-object-custom menu-item-398330"><svg class="icon icon-menu-templates"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-templates"></use></svg><a href="/predloge/" title="Seeking professional email templates? Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="sl-SI" onover-preload="1">Predloge<div class="menu-item-description">Prilagodljive predloge za vsako priložnost</div></a></li> <li id="menu-item-750296" class="icn-menu-checklists menu-item menu-item-type-post_type_archive menu-item-object-ms_checklists menu-item-750296"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-checklists"></use></svg><a href="https://www.liveagent.si/checklists/" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="sl-SI" onover-preload="1">Kontrolni seznami<div class="menu-item-description">Kako ravnati s svojim postopkom</div></a></li> </ul> </li> <li id="menu-item-398335" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-398335"><a href="#" title="Vaših podatkov ne bomo razkrili, razen če to zahteva zakon ali če to dovolite. Preberite več o policiji zasebnosti LiveAgent enote za kakovost." hreflang="sl-SI">sub</a> <ul class="sub-menu"> <li id="menu-item-398331" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-398331"><svg class="icon icon-pencil"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#pencil"></use></svg><a href="/blog/" title="Odkrijte najnovejše novice in nasvete o programski opremi za pomoč uporabnikom ter zadovoljstvo strank na blogu LiveAgent. Izboljšajte produktivnost svoje ekipe in zgradite zveste odnose s strankami. Preberite naše članke in začnite brezplačni preizkus že danes!" hreflang="sl-SI" onover-preload="1">Blog<div class="menu-item-description">Novice o storitvah za stranke & LiveAgent</div></a></li> <li id="menu-item-398332" class="icn-menu-glossary menu-item menu-item-type-custom menu-item-object-custom menu-item-398332"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-glossary"></use></svg><a href="/glosar-za-podporo-strankam/" title='Raziščite naš obsežen slovar terminologije programske opreme za pomoč uporabnikom in storitve za stranke. Idealno za začetnike, ki se soočajo z novimi izrazi, in izkušene strokovnjake, ki želijo osvežiti svoje znanje. Odkrijte definicije, od "Mapiranje gostitelja" do "Čas razrešitve", in izboljšajte svojo učinkovitost storitev za stranke.' hreflang="sl-SI" onover-preload="1">Glosarij<div class="menu-item-description">Naučite se terminologije storitev za stranke</div></a></li> <li id="menu-item-398334" class="icn-menu-directory menu-item menu-item-type-custom menu-item-object-custom menu-item-398334"><svg class="icon icon-menu-directory"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-directory"></use></svg><a href="/imenik/" title="Can't find the support contact information? Check out LiveAgent directories and get in touch with the support you're seeking." hreflang="sl-SI" onover-preload="1">Imenik<div class="menu-item-description">Comprehensive help desk contact list</div></a></li> </ul> </li> <li id="menu-item-398336" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-398336"><a href="#" title="Vaših podatkov ne bomo razkrili, razen če to zahteva zakon ali če to dovolite. Preberite več o policiji zasebnosti LiveAgent enote za kakovost." hreflang="sl-SI">sub</a> <ul class="sub-menu"> <li id="menu-item-398384" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-398384"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-typing-test"></use></svg><a href="https://www.liveagent.si/test-tipkanja/" title="Preizkusite svoje spretnosti tipkanja z brezplačnim testom za tipkanje, ki ga ponuja LiveAgent. V nekaj minutah ugotovite, kako hitro tipkate, in brezplačno vadite, da se izboljšate." hreflang="sl-SI" onover-preload="1">Test tipkanja<div class="menu-item-description">Izboljšajte svojo hitrost tipkanja</div></a></li> <li id="menu-item-953187" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-953187"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-reviews"></use></svg><a href="https://www.liveagent.si/reviews/" title='"Ocena najboljše programske opreme v različnih kategorijah, vključno s pregledi in integracijo s programsko opremo službe za pomoč LiveAgent."' hreflang="sl-SI" onover-preload="1">Mnenja<div class="menu-item-description">Oglejte si ocene funkcij programske opreme</div></a></li> <li id="menu-item-398344" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-398344"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Portal za podporo<div class="menu-item-description">Članki in vodniki z navodili</div></a></li> </ul> </li> <li id="menu-item-398337" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-398337"><a href="#" title="Vaših podatkov ne bomo razkrili, razen če to zahteva zakon ali če to dovolite. Preberite več o policiji zasebnosti LiveAgent enote za kakovost." hreflang="sl-SI">Podjetje</a> <ul class="sub-menu"> <li id="menu-item-398338" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-398338"><svg class="icon icon-heart"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#heart"></use></svg><a href="https://www.liveagent.si/o-nas/o-liveagent/" title="LiveAgent je izvirna programska oprema za pomoč uporabnikom, ustanovljena leta 2004. Razvita je bila zaradi neučinkovite komunikacije s strankami. Danes LiveAgent služi več kot 150 milijonom uporabnikov in več kot 40.000 podjetjem po vsem svetu. Njihovo poslanstvo je ustvariti cenovno dostopno in uporabno programsko opremo ter postaviti podporo strankam v središče vsakega podjetja. Zaposlujejo več kot 100 inovatorjev in imajo tri pisarne v Evropi in eno v New Yorku." hreflang="sl-SI" onover-preload="1">O nas<div class="menu-item-description">Odkrijte ekipo, ki stoji za izdelkom</div></a></li> <li id="menu-item-398372" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-398372"><svg class="icon icon-trophy"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#trophy"></use></svg><a href="https://www.liveagent.si/nagrade/" title="Odkrijte, zakaj je LiveAgent vodilni na področju programske opreme za pomoč uporabnikom, prejemnik številnih nagrad in priznanj. Uživajte v brezplačnem 14-dnevnem preizkusu brez obveznosti in izkoristite 24/7 podporo, brezplačno namestitev in možnost preklica kadar koli. Preizkusite ga zdaj!" hreflang="sl-SI" onover-preload="1">Nagrade<div class="menu-item-description">Naše nagrade in dosežki</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-398348" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-398348"><a href="/funkcije/" title="Odkrijte vse funkcije LiveAgent, celovite večkanalne programske opreme za pomoč uporabnikom. Naša platforma vključuje vstopnični sistem, upravljanje z zahtevki, samodejno dodeljevanje, revizijske dnevnike in še več, da optimizirate podporo strankam. Preberite več o zmožnostih, ki povečujejo učinkovitost vašega poslovanja in zadovoljstvo strank." hreflang="sl-SI" onover-preload="1">Funkcije</a></li> <li id="menu-item-398437" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-398437"><a href="/cene/" title="Načrti LiveAgent se začnejo pri 9 USD/agent/mesec in vključujejo vstopnični sistem prek e-pošte, funkcijo klepeta v živo, bazo znanja in drugo. Celoten paket je na voljo pri 69 USD/agent/mesec." hreflang="sl-SI" onover-preload="1">Cene</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/preizkus/" class="Button Button--full" title="Prijavite se za brezplačni 14-dnevni preizkus LiveAgent in izkusite vse funkcionalnosti velikega paketa brez obveznosti. Uporabite svoj poslovni e-poštni naslov za 30-dnevni preizkus. Kreditna kartica ni potrebna!" hreflang="sl-SI" onover-preload="1"> <span>Brezplačen preizkus</span> </a> <a href="/vpis/" class="Button Button--login" title="Na tej strani se vpišite v svoj LiveAgent račun. Najprej vnesite podatke o podjetju in nadaljujte z uporabniškim imenom in geslom." hreflang="sl-SI" onover-preload="1"> <span>Prijava</span> <span class="tooltip">Prijava</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/predstavitev/" class="Button Button--outline" title="Bi radi izvedeli več o LiveAgentu? Zahtevajte brezplačno predstavitev, če želite izvedeti več o LiveAgentu in kako vam lahko pomaga pri uspehu." hreflang="sl-SI" onover-preload="1"> <span>Demo</span> </a> <a href="/preizkus/" class="Button Button--full" title="Prijavite se za brezplačni 14-dnevni preizkus LiveAgent in izkusite vse funkcionalnosti velikega paketa brez obveznosti. Uporabite svoj poslovni e-poštni naslov za 30-dnevni preizkus. Kreditna kartica ni potrebna!" hreflang="sl-SI" onover-preload="1"> <span>Brezplačen preizkus</span> </a> <a href="/vpis/" class="Button Button--login" title="Na tej strani se vpišite v svoj LiveAgent račun. Najprej vnesite podatke o podjetju in nadaljujte z uporabniškim imenom in geslom." hreflang="sl-SI" onover-preload="1"> <span>Prijava</span> <span class="tooltip">Prijava</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-sl" lang="sl"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="si" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Evropa</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Azija</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Srednji vzhod</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">Amerika</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Evropa</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/politika-za-lichnite-danni/" title="Открийте как Quality Unit защитава вашите данни с нашата Политика за личните данни. Разберете как използваме бисквитки и събираме информация за подобряване на услугите. Посетете ни за повече информация и сигурност в онлайн пространството." hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/privacy-policy/" title="Vaše údaje nebudeme zveřejňovat, pokud nám to nebude ukládat zákon nebo pokud nám to nedovolíte. Přečtěte si více o zásadách ochrany osobních údajů Quality Unit LiveAgent." hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/privacy-policy/" title="Vi vil ikke videregive dine data, undtagen hvis det retligt bliver tvunget, eller hvis du tillader det. Læs mere om Quality Units LiveAgent-privatlivspolitik." hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/privacy-policy/" title="This is the privacy policy for Quality Unit. Our homepage on the Web is located at http://www.qualityunit.com. If you have any questions about this policy, please contact us." hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/privaatsuspoliitika/" title="Me ei avalda Teie andmeid, välja arvatud juhul, kui see on seadusega ette nähtud või kui Te seda lubate. Lugege lisateavet Quality Unitile kuuluva LiveAgenti privaatsuspoliitika kohta." hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/politica-de-privacidad/" title="No divulgaremos sus datos excepto si está obligado por la ley o si usted lo permite. Lea más sobre la policía de privacidad LiveAgent de Quality Unit.." hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/politique-de-confidentialite/" title="Nous ne divulguerons pas vos données, sauf si la loi nous y oblige ou si vous nous y autorisez. En savoir plus sur la police de la vie privée de LiveAgent." hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/politiki-aporritou/" title="Δεν θα αποκαλύψουμε τα δεδομένα σας, εκτός εάν επιβληθεί από το νόμο ή εάν επιτραπεί από εσάς. Διαβάστε περισσότερα για την πολιτική απορρήτου του LiveAgent της Quality Unit." hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/politika-privatnosti/" title="Nećemo odavati vaše podatke osim ako budemo primorani zakonom ili dobijemo dozvolu od vas. Pročitajte više o Quality Unit-ovoj LiveAgent politici privatnosti." hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/informativa-privacy/" title="Non divulgheremo i tuoi dati senza il tuo consenso, ad eccetto di quelli obbligatori per legge. Ottieni ulteriori informazioni riguardo l'informativa sulla privacy relativa a LiveAgent di Quality Unit." hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/privatuma-noteikumi/" title="Quality Unit's Privacy Policy ensures the protection of your personal data, adhering to P3P standards for enhanced user control. Learn how we collect, store, and manage data, including cookies, with options for data deletion and account management. Secure your privacy today!" hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/privatumo-politika/" title="Mes neatskleisime jūsų duomenų, nebent tai būtų privaloma pagal įstatymus arba jei jūs tai leistumėte. Skaitykite daugiau apie „Quality Unit“ „LiveAgent“ privatumo politiką." hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/adatvedelmi-szabalyzat/" title="Adatait nem hozzuk nyilvánosságra, kivéve, ha törvény írja elő, vagy az Ön engedélyével. Tudjon meg többet a Quality Unit Live Agent adatvédelmi szabályzatáról." hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/privacy-beleid/" title="We zullen uw gegevens niet openbaar maken tenzij dit door de wet verplicht wordt of met uw toestemming. Lees meer over het privacybeleid van Quality Unit's LiveAgent." hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/retningslinjer-for-personvern/" title="Oppdag hvordan Quality Unit beskytter ditt personvern med våre detaljerte retningslinjer. Vi følger P3P-praksis for å sikre sikkerhet og konfidensialitet av dataene dine. Lær mer om datainnsamling, informasjonskapsler, og dine rettigheter til datafjerning. Beskytt informasjonen din med LiveAgent – klikk for å lese mer!" hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/polityka-prywatnosci/" title="Poznaj zasady ochrony danych osobowych Quality Unit na stronie LiveAgent. Dowiedz się, jak zabezpieczamy Twoje dane, jakie informacje zbieramy i w jakich celach je wykorzystujemy. Zachowujemy poufność i nie ujawniamy danych bez Twojej zgody. Odwiedź naszą stronę, aby poznać szczegóły polityki prywatności oraz jak pliki cookie wspierają Twoje doświadczenia użytkownika." hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/politica-de-confidentialitate/" title="Nu vă vom dezvălui datele, cu excepția cazului în care este obligatoriu prin lege sau dacă este permis de dvs. Citiți mai multe despre politica de confidențialitate LiveAgent din Unitatea de Calitate." hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/politika-konfidencialnosti/" title="Политика конфиденциальности компании Quality Unit подробно описывает, как собираются и используются ваши данные, включая файлы cookie и платежную информацию. Мы защищаем вашу конфиденциальность, следуя протоколу P3P, и применяем данные для улучшения наших услуг и обеспечения безопасности. Узнайте, как мы обеспечиваем защиту ваших данных и используем их только для улучшения работы наших продуктов и услуг." hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/privacy-policy/" title="Zásady ochrany osobných údajov LiveAgent: Vaše údaje sú bezpečné s možnosťou vymazania na požiadanie. Spravujeme ich podľa P3P." hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </span> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Azija</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/yinsi-zhengce/" title="除非法律强制或者得到你的允许，否则我们不会披露你的资料。了解更多关于Quality Unit的LiveAgent的隐私政策。" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/patakaran-sa-privacy/" title="Hindi namin isisiwalat ang iyong data maliban kung pinilit ng batas o kung pinapayagan mo. Magbasa nang higit pa tungkol sa patakaran sa privacy ng Quality Unit sa LiveAgent" hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/chinh-sach-quyen-rieng-tu/" title="Chúng tôi sẽ không tiết lộ dữ liệu của bạn trừ khi pháp luật yêu cầu hoặc bạn cho phép. Đọc thêm về chính sách quyền riêng tư của LiveAgent của Quality Unit." hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Srednji vzhod</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/seyaset-el-khososia/" title="اكتشف سياسة الخصوصية لشركة Quality Unit على موقع LiveAgent. نحن ملتزمون بحماية بياناتك الشخصية، ونستخدم ممارسات P3P لضمان خصوصيتك. يمكنك طلب محو بياناتك في أي وقت، ولدينا عمليات أوتوماتيكية لمسح الحسابات المعلقة. نحن نجمع البيانات لتحسين خدماتنا وضمان تجربة مستخدم متميزة. تواصل معنا لأي استفسارات عبر info@liveagent.com." hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">Amerika</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/privacy-policy/" title="We will not disclose your data except if compelled by law or if permitted by you. Read more about Quality Unit's LiveAgent privacy police." hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/politica-de-privacidade/" title="Não divulgaremos seus dados, exceto se for exigido pela lei ou se for permitido por você. Leia mais sobre a polícia de privacidade do LiveAgent da Quality Unit." hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div>  </div> </div> </header> <div class="AppContainer" data-copied="Kopirano!"> <div class="Page"> <div class="wrapper"> <div class="Page__header"> <h1 id="h-politika-zasebnosti">Politika zasebnosti</h1> </div> <div class="Page__content Content"> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.si/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.53"> <p>To je pravilnik o zasebnosti enote za kakovost. Naša spletna stran se nahaja na naslovu <a href="http://www.qualityunit.com/" title="Discover Quality Unit's leading B2B cloud solutions since 2004. Enhance your customer service with LiveAgent, the top-rated multi-channel help desk software, and boost your affiliate programs with Post Affiliate Pro, trusted by 30,000+ businesses worldwide. Join top brands like Huawei and Orange in transforming your support and affiliate tracking. Visit now for exceptional tools and customer service!" hreflang="en">http://www.qualityunit.com</a>. Če imate kakršna koli vprašanja o tej politiki, nas kontaktirajte.</p> <h2 id="h-zbiranje-podatkov"><strong>Zbiranje podatkov</strong></h2> <p>Enota kakovosti skrbi za vašo zasebnost, zato sledimo projektu Platforma za nastavitve zasebnosti ali praks P3P. P3P je bil zasnovan tako, da uporabnikom spleta omogoča natančnejši nadzor nad vrsto informacij, ki jih želijo pustiti v javnost.</p> <p>Oddelek za kakovost si pridržuje pravico do dostopa do katerega koli ali vseh vaših računov, da se odzove na vaše zahteve po tehnični podpori. Ohranili bomo ustrezne administrativne, fizične in tehnične zaščitne ukrepe za zaščito varnosti, zaupnosti in celovitosti vaših podatkov. Vaših podatkov ne bomo razkrili, razen če to zahteva zakon ali če to dovolite.</p> <p>Politike P3P razkrivajo podatke, ki jih zbirajo v skupinah (imenovane tudi “izjave”.) Naša politika vsebuje 4 skupine podatkov. Podatkovne prakse vsake skupine bodo opisane posebej:</p> <h2 id="h-skupina-dostop-do-podatkov-dnevnika">Skupina “Dostop do podatkov dnevnika”</h2> <p>Enota za kakovost zbira anonimne podatke o vedenju uporabnikov pri uporabi naših programskih rešitev. Te podatke spremljamo, da izboljšamo naš izdelek in preprečimo hrošče ter nenačrtovane izpade. Zbiramo naslednje podatke:</p> <ul class="wp-block-list"><li>Podatki o pretočnem kliku</li><li>Podatki o uporabi računa</li><li>Elementi protokola HTTP</li></ul> <p>Ti podatki bodo uporabljeni za naslednje namene:</p> <ul class="wp-block-list"><li>Dokončanje in podpora trenutne dejavnosti</li><li>Spletna stran in skrb za sistem</li><li>Raziskave in razvoj</li><li>Izboljšanje naših izdelkov in storitev</li></ul> <p>Te podatke bodo uporabljali izključno enota za kakovost in njeni zastopniki. V nadaljevanju je razloženo, zakaj se ti podatki zbirajo. Naš spletni strežnik zbira dnevnike dostopa, ki vsebujejo te podatke.</p> <h2 id="h-skupina-pikotki">Skupina “Piškotki”</h2> <p>Zbiramo naslednje podatke:</p> <ul class="wp-block-list"><li>Piškotki HTTP</li><li>Flash piškotki</li></ul> <p>Ti podatki bodo uporabljeni za naslednje namene:</p> <ul class="wp-block-list"><li>Raziskave in razvoj.</li><li>Enkratno prilagajanje.</li></ul> <p>Te podatke bodo uporabljali izključno enota za kakovost in njeni <a href="https://www.liveagent.si/funkcije/agenti/" title="Odkrijte vloge agentov za pomoč uporabnikom z LiveAgent! Agenti nudijo tehnično podporo in odgovarjajo na vprašanja strank o vaših izdelkih ali storitvah. Preverite, kako konfigurirati sistem, upravljati zahtevke in povečati produktivnost. Preizkusite brezplačno različico in izboljšajte svojo podporo strankam." hreflang="sl-SI" onover-preload="1">agenti</a>. Za zbiranje teh podatkov je podana naslednja razlaga: Piškotki se uporabljajo za <a href="https://www.liveagent.si/funkcije/cas-sledenja/" title="Discover the benefits of time tracking with LiveAgent! Enhance productivity and efficiency by monitoring work time on tasks and projects. Perfect for customer service improvement and achieving business goals. Try our free 30-day trial—no credit card required." hreflang="sl-SI" onover-preload="1">sledenje</a> obiskovalcem našega spletnega mesta, zato lahko bolje razumemo, kateri deli našega spletnega mesta vam najbolje služijo. Piškotke uporabljamo tudi, da našemu strežniku omogočajo shranjevanje informacij o vsebini vaše nakupovalne košarice.</p> <h2 id="h-skupina-podatki-o-transakcijah-obvezno">Skupina “Podatki o transakcijah” (obvezno)</h2> <p>Zbiramo naslednje podatke:</p> <ul class="wp-block-list"><li>Fizični kontaktni podatki</li><li>Spletni kontaktni podatki</li><li>Demografski podatki</li><li>Podatki o nakupu</li></ul> <p>Ti podatki bodo uporabljeni za naslednje namene:</p> <ul class="wp-block-list"><li>Dokončanje in podpora trenutne dejavnosti</li><li>Raziskave in razvoj</li></ul> <p>Te podatke bodo uporabljali izključno enota za kakovost in njeni agenti. Poleg tega bodo te vrste subjektov prejele sledeče podatke:</p> <ul class="wp-block-list"><li>Stik z obiskovalci za trženje storitev ali izdelkov.</li></ul> <p>Te podatke bodo uporabljali izključno enota za kakovost in njeni agenti. Poleg tega bodo te vrste subjektov prejele sledeče podatke:</p> <ul class="wp-block-list"><li>Storitve dostave</li></ul> <p>Za zbiranje teh podatkov je podana naslednja razlaga:</p> <ul class="wp-block-list"><li>Podatki, ki jih zbiramo za obdelavo vašega nakupa.</li></ul> <h2 id="h-pikotki"><strong>Piškotki</strong></h2> <p>Piškotki so tehnologija, s katero vam lahko posredujemo prilagojene informacije s spletnega mesta. Piškotek je element podatkov, ki ga lahko spletno mesto pošlje v vaš brskalnik, ki ga lahko nato shrani v vaš sistem. Brskalnik lahko nastavite tako, da vas obvesti, ko prejmete piškotek, s čimer se lahko odločite, ali ga sprejmete.</p> <p>Flash piškotki (lokalni skupni predmeti) so tehnologija, ki jo ponuja Macromedia Flash Player. Dovoljenja za operacijski sistem lahko nastavite tako, da brskalnik ne bo mogel zapisati nobenih podatkov na vaš disk, da bi zaščitil vašo zasebnost. Naslednja možnost, kako se izogniti piškotkom Flash, je, da iz računalnika odstranite Macromedia Flash Player.</p> <p>Naša spletna stran uporablja piškotke. Piškotki se uporabljajo za naslednje namene:</p> <ul class="wp-block-list"><li>Ciljno usmerjanje na uporabnike</li><li>Raziskave in razvoj</li></ul> <h2 id="h-kompaktni-povzetek-pravilnika"><strong>Kompaktni povzetek pravilnika</strong></h2> <p>Kompaktna politika, ki ustreza tej politiki, je:</p> <p>CP=NOI CURa ADMa DEVa TAIa CONa OUR DELa BUS IND PHY ONL UNI PUR COM NAV DEM STA</p> <p>Naslednja tabela pojasnjuje pomen vsakega polja v kompaktni politiki.</p> <figure class="wp-block-table top"><table><tbody><tr><td><strong>Polje</strong></td><td><strong>Pomen</strong></td></tr><tr><td>CP= </td><td>To je kompakten naslov pravilnika; kaže, da je to, kar sledi P3P kompaktni pravilnik.</td></tr><tr><td>NOI</td><td>Identifikacijski podatki se ne zbirajo, zato dostop ni mogoč.</td></tr><tr><td>CURa</td><td>Podatki se uporabljajo za dokončanje trenutne dejavnosti.</td></tr><tr><td>ADMa</td><td>Podatki se uporabljajo za upravljanje spletnega mesta.</td></tr><tr><td>DEVa</td><td>Podatki se uporabljajo za raziskave in razvoj.</td></tr><tr><td>TAIa</td><td>Podatki se uporabljajo za prilagajanje spletnega mesta.</td></tr><tr><td>CONa</td><td>Podatki se uporabljajo za stik z uporabnikom.</td></tr><tr><td>OUR</td><td>Podatke posredujemo sebi in našim agentom.</td></tr><tr><td>DELa</td><td>Podatki se posredujejo dostavnim službam.</td></tr><tr><td>BUS</td><td>Naše poslovne prakse določajo, kako dolgo bodo podatki shranjeni.</td></tr><tr><td>IND</td><td>Podatki se hranijo za nedoločen čas.</td></tr><tr><td>PHY</td><td>Zbirajo se fizični kontaktni podatki.</td></tr><tr><td>ONL </td><td>Zbirajo se kontaktni podatki na spletu.</td></tr><tr><td>UNI</td><td>Zbirajo se edinstveni identifikatorji.</td></tr><tr><td>PUR</td><td>Podatki o nakupu se zbirajo.</td></tr><tr><td>COM</td><td>Zbirajo se računalniški podatki.</td></tr><tr><td>NAV</td><td>Zbirajo se podatki o krmarjenju in pretoku klikov.</td></tr><tr><td>DEM</td><td>Zbirajo se demografski in družbenoekonomski podatki.</td></tr><tr><td>STA</td><td>Zbirajo se podatki o upravljanju</td></tr></tbody></table></figure> <p>Kompaktno politiko pošlje spletni strežnik skupaj s piškotki, ki jih opisuje. Za več informacij glejte priročnik za uvajanje P3P na naslovu <a href="https://www.w3.org/TR/p3pdeployment/" target="_blank" rel="noreferrer noopener" urlslab_href_old="http://www.w3.org/TR/p3pdeployment" title="Deploy P3P on your site to enhance privacy transparency. Learn to create policy statements, reference files, and notify browsers effectively!">http://www.w3.org/TR/p3pdeployment</a>.</p> <h2 id="h-vrednotenje-pravilnika"><strong>Vrednotenje pravilnika</strong></h2> <p>Spletni brskalnik bo ocenil kompaktno politiko te politike, kadar koli se uporablja s piškotkom. Dejanja spletnega brskalnika bodo odvisna od tega, kakšno raven zasebnosti je uporabnik izbral v svojem brskalniku (nizka, srednja, srednje visoka ali visoka; privzeta vrednost je srednja. Poleg tega bo spletni brskalnik preveril, ali je pravilnik o piškotkih zadovoljiv ali nezadovoljivo, ali je piškotek sejni piškotek ali trajen piškotek in ali se piškotek uporablja v kontekstu prve ali tretje osebe.</p> <p><strong>Opomba:</strong> ta ocena je trenutno eksperimentalna in je ne bi smeli šteti kot nadomestek za testiranje z resničnim spletnim brskalnikom.</p> <p><strong>Nezadovoljiva politika:</strong> ta kompaktna politika se šteje za nezadovoljivo v skladu s pravili, ki jih določi spletni brskalnik. Obnašanje spletnega brskalnika glede piškotkov, določenih v okviru te kompaktne politike, je naslednje:</p> <figure class="wp-block-table left top"><table><tbody><tr><td></td><td>Lastna uporaba</td><td>Uporaba tretjih oseb</td></tr><tr><td>Trajni piškotki</td><td><strong>Nizka:</strong> Politika na tej ravni zadovoljiva; piškotki bodo sprejeti. <strong>Srednje:</strong> Odjava ni zagotovljena za vse nezadovoljive namene in prejemnike, zato bo piškotek znižan na sejni piškotek. <strong>Srednje visoko:</strong> Odjava ni zagotovljena, zato bo piškotek blokiran. <strong>Visoko:</strong> Ker prijava ni potrebna, bo piškotek blokiran.</td><td><strong>Nizka:</strong> Odjava ni na voljo za vse nezadovoljive namene in prejemnike, zato bo piškotek znižan na sejni piškotek. <strong>Srednje:</strong> Odjava ni na voljo za vse nezadovoljive namene in prejemnike, zato bo piškotek blokiran. <strong>Srednje visoko:</strong> Ker prijava ni potrebna, bo piškotek blokiran. <strong>Visoko:</strong> Ker prijava ni potrebna, bo piškotek blokiran.</td></tr><tr><td>Sejni piškotki</td><td><strong>Nizka:</strong> Politika na tej ravni zadovoljiva; piškotki bodo sprejeti. <strong>Srednje:</strong> politika na tej ravni zadovoljiva; piškotki bodo sprejeti. <strong>Srednje visoko:</strong> Politika na tej ravni zadovoljiva; piškotki bodo sprejeti. <strong>Visoko:</strong> Ker prijava ni potrebna, bo piškotek <strong>blokiran.</strong></td><td><strong>Nizka:</strong> Politika na tej ravni zadovoljiva; piškotki bodo sprejeti. <strong>Srednje:</strong> Odjava ni na voljo za vse nezadovoljive namene in prejemnike, zato bo piškotek<strong> blokiran.</strong> <strong>Srednje visoko:</strong> Ker prijava ni potrebna, bo piškotek<strong> blokiran.</strong> <strong>Visoko:</strong> Ker prijava ni potrebna, bo piškotek <strong>blokiran.</strong></td></tr></tbody></table></figure> <p>Politika, za katero Internet Explorer 6 meni, da ni zadovoljiva, vsebuje določene kategorije podatkov, ki se uporabljajo ali delijo na določen način. Ta pravilnik je uvrščen v kategorijo nezadovoljivo, ker so s piškotki te politike povezane naslednje kategorije podatkov:</p> <ul class="wp-block-list"><li>Zbirajo se fizični kontaktni podatki.</li><li>Zbirajo se kontaktni podatki na spletu.</li></ul> <p>Poleg tega se podatki uporabljajo na naslednji način in označujejo politiko kot nezadovoljivo:</p> <ul class="wp-block-list"><li>Podatki se uporabljajo za stik z uporabnikom.</li></ul> <p>Upoštevajte, da bo z dovoljenjem za izključitev ta pravilnik sprejemljiv v nastavitvah Nizko in Srednje ter v Srednje visokem za uporabo piškotkov prve osebe. Pri visoki nastavitvi in pri srednji visoki nastavitvi za piškotke tretjih oseb je treba vse te uporabe podatkov omogočiti, da bo pravilnik zadovoljiv.</p> <div class="SimilarSources SimilarSources--blog"> <div class="wrapper"> <div class="SimilarSources__title h4">Sorodni članki</div> <div class="urlslab-rel-res-items urlslab-rel-res-design-default urlslab-rel-res-items-with-image urlslab-rel-res-items-with-summary flowhunt-skip"><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.si/varnostna-politika-zasebnosti/" title="Več kot 17.000 strank svoje podatke zaupa LiveAgentu. Varnost podatkov je za nas izjemnega pomena. Strežniki živega agenta gostujejo v prostorih, skladnih s stopnjami IV ali III+, PCI DSS, SSAE-16 ali ISO 27001." hreflang="sl-SI" onover-preload="1"><img alt="Več kot 17.000 strank svoje podatke zaupa LiveAgentu. Varnost podatkov je za nas izjemnega pomena. Strežniki živega agenta gostujejo v prostorih, skladnih s stopnjami IV ali III+, PCI DSS, SSAE-16 ali ISO 27001." data-src="https://assets.flowhunt.io/screenshots/56acaa281520e669/525ab58b76403a0e/1729062032_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="28"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.si/varnostna-politika-zasebnosti/" title="Več kot 17.000 strank svoje podatke zaupa LiveAgentu. Varnost podatkov je za nas izjemnega pomena. Strežniki živega agenta gostujejo v prostorih, skladnih s stopnjami IV ali III+, PCI DSS, SSAE-16 ali ISO 27001." hreflang="sl-SI" onover-preload="1">Varnostna politika zasebnosti</a></p><p class="urlslab-rel-res-item-summary">Zaupajte LiveAgentu za vrhunsko varnost podatkov! Naša politika zasebnosti vključuje dvofaktorsko avtentikacijo, šifriranje HTTPS, varno shranjevanje poverilnic in omejitve IP. Z več podatkovnimi centri po vsem svetu zagotavljamo varnost omrežja, obnovo po nesrečah in skladnost z GDPR. Spoznajte, kako varujemo vaše podatke in komunikacijo.</p><a href="https://www.liveagent.si/varnostna-politika-zasebnosti/" title="Več kot 17.000 strank svoje podatke zaupa LiveAgentu. Varnost podatkov je za nas izjemnega pomena. Strežniki živega agenta gostujejo v prostorih, skladnih s stopnjami IV ali III+, PCI DSS, SSAE-16 ali ISO 27001." class="urlslab-rel-res-item-arrow" hreflang="sl-SI" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.si/funkcije/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="sl-SI" onover-preload="1"><img alt="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." data-src="https://assets.flowhunt.io/screenshots/56acaa281520e669/c4078d9bf2d80bdf/1728919011_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="29"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.si/funkcije/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="sl-SI" onover-preload="1">Značilnosti</a></p><p class="urlslab-rel-res-item-summary">Odkrijte vse funkcije LiveAgent, celovite večkanalne programske opreme za pomoč uporabnikom. Naša platforma vključuje vstopnični sistem, upravljanje z zahtevki, samodejno dodeljevanje, revizijske dnevnike in še več, da optimizirate podporo strankam. Preberite več o zmožnostih, ki povečujejo učinkovitost vašega poslovanja in zadovoljstvo strank.</p><a href="https://www.liveagent.si/funkcije/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." class="urlslab-rel-res-item-arrow" hreflang="sl-SI" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.si/poslovanje/solo/" title="Razširite svoje samostojno podjetje z LiveAgent, najbolj pregledano in #1 ocenjeno programsko opremo za pomoč malim in srednje velikim podjetjem v letu 2020. Bodite bližje svojim strankam in jim pomagajte hitreje z LiveAgent." hreflang="sl-SI" onover-preload="1"><img alt="Razširite svoje samostojno podjetje z LiveAgent, najbolj pregledano in #1 ocenjeno programsko opremo za pomoč malim in srednje velikim podjetjem v letu 2020. Bodite bližje svojim strankam in jim pomagajte hitreje z LiveAgent." data-src="https://assets.flowhunt.io/screenshots/56acaa281520e669/e7b9231280c6d4f5/1728926118_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="30"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.si/poslovanje/solo/" title="Razširite svoje samostojno podjetje z LiveAgent, najbolj pregledano in #1 ocenjeno programsko opremo za pomoč malim in srednje velikim podjetjem v letu 2020. Bodite bližje svojim strankam in jim pomagajte hitreje z LiveAgent." hreflang="sl-SI" onover-preload="1">Program za pomoč strankam za samostojne podjetnike</a></p><p class="urlslab-rel-res-item-summary">Razširite svoje samostojno podjetje z LiveAgent, najbolje ocenjeno programsko opremo za pomoč strankam v letu 2020. Ponuja večkanalno podporo, avtomatizacijo nalog in pregled nad komunikacijo s strankami, s čimer optimizira vaš čas in poveča učinkovitost. Preizkusite 14-dnevno brezplačno verzijo in izboljšajte storitve za stranke že danes!</p><a href="https://www.liveagent.si/poslovanje/solo/" title="Razširite svoje samostojno podjetje z LiveAgent, najbolj pregledano in #1 ocenjeno programsko opremo za pomoč malim in srednje velikim podjetjem v letu 2020. Bodite bližje svojim strankam in jim pomagajte hitreje z LiveAgent." class="urlslab-rel-res-item-arrow" hreflang="sl-SI" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.si/poslovanje/" title="LiveAgent je programska oprema za pomoč uporabnikom, ki se prilagaja potrebam različnih poslovnih modelov. Raziščite, kako LiveAgent ustreza vaši niši. Agencija Edu in nevladne organizacije se zanašajo na LiveAgent." hreflang="sl-SI" onover-preload="1"><img alt="LiveAgent je programska oprema za pomoč uporabnikom, ki se prilagaja potrebam različnih poslovnih modelov. Raziščite, kako LiveAgent ustreza vaši niši. Agencija Edu in nevladne organizacije se zanašajo na LiveAgent." data-src="https://assets.flowhunt.io/screenshots/56acaa281520e669/5dddeb1fc83c1acd/1728907275_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="31"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.si/poslovanje/" title="LiveAgent je programska oprema za pomoč uporabnikom, ki se prilagaja potrebam različnih poslovnih modelov. Raziščite, kako LiveAgent ustreza vaši niši. Agencija Edu in nevladne organizacije se zanašajo na LiveAgent." hreflang="sl-SI" onover-preload="1">Prava izbira za vsako poslovanje</a></p><p class="urlslab-rel-res-item-summary">LiveAgent je programska oprema za pomoč uporabnikom, ki se prilagaja potrebam različnih poslovnih modelov. Raziščite, kako LiveAgent ustreza vaši niši. Agencija Edu in nevladne organizacije se zanašajo na LiveAgent.</p><a href="https://www.liveagent.si/poslovanje/" title="LiveAgent je programska oprema za pomoč uporabnikom, ki se prilagaja potrebam različnih poslovnih modelov. Raziščite, kako LiveAgent ustreza vaši niši. Agencija Edu in nevladne organizacije se zanašajo na LiveAgent." class="urlslab-rel-res-item-arrow" hreflang="sl-SI" onover-preload="1"></a></div></div></div> </div> </div> </div> </div> </div> </div> <section class="GoodHands hidden "> <div class="wrapper"> <div class="GoodHands__text"> <h3 id="h-you-will-bein-good-hands">You will be<br>in Good Hands!</h3> <p>Join our community of happy clients and provide excellent customer support with LiveAgent.</p> <div class="Buttons"> <a href="/preizkus/" class="Button Button--full" title="Prijavite se za brezplačni 14-dnevni preizkus LiveAgent in izkusite vse funkcionalnosti velikega paketa brez obveznosti. Uporabite svoj poslovni e-poštni naslov za 30-dnevni preizkus. Kreditna kartica ni potrebna!" hreflang="sl-SI" onover-preload="1"> <span>Start 14-days free trial</span> </a> <a href="/predstavitev/" onclick="ga( 'send', 'event', 'Demo bar Button', 'start', 'Schedule a demo' )" class="Button Button--outline" title="Bi radi izvedeli več o LiveAgentu? Zahtevajte brezplačno predstavitev, če želite izvedeti več o LiveAgentu in kako vam lahko pomaga pri uspehu." hreflang="sl-SI" onover-preload="1"> <span>Rezervirajte si demo različico</span> </a> </div> <ul class="GoodHands__logos flex"> <li class="GoodHands__logo"> <a href="/nagrade/" title="Capterra" hreflang="sl-SI" onover-preload="1"> <img alt="Capterra" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/logo-capterra.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="32"> </a> <div class="GoodHands__stars"> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> </div> </li> <li class="GoodHands__logo"> <a href="/nagrade/" title="G2 Crowd" hreflang="sl-SI" onover-preload="1"> <img alt="G2 Crowd" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/logo_g2.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="33"> </a> <div class="GoodHands__stars"> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> </div> </li> <li class="GoodHands__logo"> <a href="/nagrade/" title="GetApp" hreflang="sl-SI" onover-preload="1"> <img alt="GetApp" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/logo_getapp.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="34"> </a> <div class="GoodHands__stars"> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> </div> </li> </ul> </div> <div class="GoodHands__image"> <picture><img alt="Rezervirajte si demo različico" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/goodhands_image.png?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="35"></picture> </div> </div> </section> <script> function showGoodHands() { const goodhands = document.querySelector('.GoodHands'); goodhands.classList.remove('hidden'); } window.addEventListener('load', () => { showGoodHands(); window.removeEventListener('load', showGoodHands); }); </script> <footer class="Footer urlslab-skip-keywords urlslab-skip-fragment" data-scrollsidebars="true" style="" urlslab-lazy-bgimage="https://www.liveagent.si/app/themes/liveagent/assets/images/footer-bg.svg"> <div class="Footer__top"> <div class="wrapper"> <div class="Footer__top__row"> <div class="Footer__top__column"> <div class="nav_menu-95 widget_nav_menu"><div class="Footer__top__column__title Footer__top__column__title--image h5"><img alt="LiveAgent" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/logo_liveagent_light.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="36">LiveAgent</div><div class="menu-footer-top-liveagent-slovenian-container"><ul id="menu-footer-top-liveagent-slovenian" class="menu"><li id="menu-item-399300"><a href="https://www.liveagent.si/predstavitev/" title="Bi radi izvedeli več o LiveAgentu? Zahtevajte brezplačno predstavitev, če želite izvedeti več o LiveAgentu in kako vam lahko pomaga pri uspehu." hreflang="sl-SI" onover-preload="1">Predstavite</a></li> <li id="menu-item-953242"><a href="https://www.liveagent.si/cene/" title="Načrti LiveAgent se začnejo pri 9 USD/agent/mesec in vključujejo vstopnični sistem prek e-pošte, funkcijo klepeta v živo, bazo znanja in drugo. Celoten paket je na voljo pri 69 USD/agent/mesec." hreflang="sl-SI" onover-preload="1">Cena</a></li> <li id="menu-item-750280"><a href="https://www.liveagent.si/funkcije/" title="Odkrijte vse funkcije LiveAgent, celovite večkanalne programske opreme za pomoč uporabnikom. Naša platforma vključuje vstopnični sistem, upravljanje z zahtevki, samodejno dodeljevanje, revizijske dnevnike in še več, da optimizirate podporo strankam. Preberite več o zmožnostih, ki povečujejo učinkovitost vašega poslovanja in zadovoljstvo strank." hreflang="sl-SI" onover-preload="1">Lastnosti</a></li> <li id="menu-item-750281"><a href="https://www.liveagent.si/integracije/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="sl-SI" onover-preload="1">Integracije</a></li> <li id="menu-item-399298"><a href="https://www.liveagent.si/alternative/" title="Odlične storitve za stranke se začnejo s primerjavo specifičnih programskih oprem za pomoč uporabnikom. Preizkusite programsko opremo LiveAgent s 14-dnevnim brezplačnim preizkusom. Gradite odnose, povečajte prodajo." hreflang="sl-SI" onover-preload="1">Alternative</a></li> <li id="menu-item-818040"><a href="https://www.liveagent.com/tour/" urlslab_href_old="/ogled/" title="Take a tour of LiveAgent and discover all amazing tools and features in our multi-channel help desk app. Try it out today and improve your customer service." hreflang="en-US" onover-preload="1">Ogled</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-97 widget_nav_menu"><div class="Footer__top__column__title h5">Podpora</div><div class="menu-footer-top-support-slovenian-container"><ul id="menu-footer-top-support-slovenian" class="menu"><li id="menu-item-399306"><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Portal za podporo</a></li> <li id="menu-item-399304"><a href="https://www.liveagent.si/migracija/" title="Preklopite na LiveAgent in uživajte v brezplačni migraciji podatkov, brez pristojbine za namestitev, ter 24/7 podpori strankam. Izboljšajte storitev za stranke z več kot 179 funkcionalnostmi in 40 integracijami. Začnite brezplačno 14-dnevno preizkusno obdobje brez kreditne kartice!" hreflang="sl-SI" onover-preload="1">Selitev podatkov</a></li> <li id="menu-item-399307"><a href="https://status.liveagent.com/" title="Check the real-time status of LiveAgent services. All systems are operating normally, including admin panel, call and video functions, ticket operations, and email services. Stay updated with the latest service status." hreflang="en">Stanje sistema</a></li> <li id="menu-item-399308"><a href="https://changelog.liveagent.com/" title="Discover the latest updates and improvements in LiveAgent's changelog. Stay informed about new features, bug fixes, and enhancements to optimize your customer service experience. Visit now for detailed insights!" hreflang="en">Dnevnik sprememb</a></li> <li id="menu-item-399305"><a href="https://www.liveagent.si/zahtevek-za-ponudbo/" title="Izpolnite kontaktni obrazec na LiveAgent in začnite brezplačen 14-dnevni preizkus brez vezave ali kreditne kartice. Uporabljajo ga priznana podjetja, kot so Forbes in Airbus. Odkrijte, kako LiveAgent izboljša storitve za stranke s svojo večkanalno rešitvijo in naprednimi funkcijami. Preverite naš freemium cenovni model in izvedite več o tem, kako vam lahko pomagamo zagotoviti odlične storitve za stranke." hreflang="sl-SI" onover-preload="1">Zahteva za predlog</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-98 widget_nav_menu"><div class="Footer__top__column__title h5">Podjetje</div><div class="menu-footer-top-company-slovenian-container"><ul id="menu-footer-top-company-slovenian" class="menu"><li id="menu-item-399239"><a href="https://www.liveagent.si/o-nas/o-liveagent/" title="LiveAgent je izvirna programska oprema za pomoč uporabnikom, ustanovljena leta 2004. Razvita je bila zaradi neučinkovite komunikacije s strankami. Danes LiveAgent služi več kot 150 milijonom uporabnikov in več kot 40.000 podjetjem po vsem svetu. Njihovo poslanstvo je ustvariti cenovno dostopno in uporabno programsko opremo ter postaviti podporo strankam v središče vsakega podjetja. Zaposlujejo več kot 100 inovatorjev in imajo tri pisarne v Evropi in eno v New Yorku." hreflang="sl-SI" onover-preload="1">O nas</a></li> <li id="menu-item-399242"><a href="https://www.liveagent.si/nagrade/" title="Odkrijte, zakaj je LiveAgent vodilni na področju programske opreme za pomoč uporabnikom, prejemnik številnih nagrad in priznanj. Uživajte v brezplačnem 14-dnevnem preizkusu brez obveznosti in izkoristite 24/7 podporo, brezplačno namestitev in možnost preklica kadar koli. Preizkusite ga zdaj!" hreflang="sl-SI" onover-preload="1">Nagrade in certifikati</a></li> <li id="menu-item-750184"><a href="https://www.liveagent.si/zgodbe-o-uspehu/" title="LiveAgent je programska oprema za pomoč strankam, ki vam omogoča dostop do številnih funkcij, vključno s selitvijo podatkov, sistemi za spremljanje sprememb in zahtevami za predloge. Podjetje je prejelo vrsto nagrad in certifikatov, ponuja tudi integracijo z drugimi orodji. Na spletni strani najdemo tudi številne vire, kot so blog, spletni seminarji in test tipkanja. Obstaja tudi program za partnersko sodelovanje in VoIP telefonski sistemi. Sporočilo na koncu opisuje proces izdelave računa in dostop do nadzorne plošče LiveAgenta." hreflang="sl-SI" onover-preload="1">Mnenja strank</a></li> <li id="menu-item-953239"><a href="https://www.liveagent.si/integracije/#voip-partnerji" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="sl-SI" onover-preload="1">VoIP partnerji</a></li> <li id="menu-item-399253"><a href="https://www.liveagent.si/pridruzeni-program/" title="Pridružite se LiveAgentovemu pridruženemu programu in zaslužite pasivni dohodek s provizijami do 30%! Enostaven postopek prijave, podporna ekipa in dolgotrajna piškotna doba zagotavljajo uspeh. Postanite partner danes in odklenite svoj zaslužkovni potencial!" hreflang="sl-SI" onover-preload="1">Partnerski program</a></li> <li id="menu-item-750244"><a href="https://www.liveagent.com/about/impressum/" title="Explore LiveAgent's Impressum page for essential business details of Quality Unit, s.r.o. in Bratislava, Slovakia, including CEO contacts, registration info, and identification numbers. Start a 14-day free trial and join our satisfied clients in delivering exceptional customer support." hreflang="en-US" onover-preload="1">Impresum</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-99 widget_nav_menu"><div class="Footer__top__column__title h5">Naučite se</div><div class="menu-footer-top-learn-slovenian-container"><ul id="menu-footer-top-learn-slovenian" class="menu"><li id="menu-item-750274"><a href="https://www.liveagent.si/blog/" title="Odkrijte najnovejše novice in nasvete o programski opremi za pomoč uporabnikom ter zadovoljstvo strank na blogu LiveAgent. Izboljšajte produktivnost svoje ekipe in zgradite zveste odnose s strankami. Preberite naše članke in začnite brezplačni preizkus že danes!" hreflang="sl-SI" onover-preload="1">Blog</a></li> <li id="menu-item-750275"><a href="https://www.liveagent.si/glosar-za-podporo-strankam/" title='Raziščite naš obsežen slovar terminologije programske opreme za pomoč uporabnikom in storitve za stranke. Idealno za začetnike, ki se soočajo z novimi izrazi, in izkušene strokovnjake, ki želijo osvežiti svoje znanje. Odkrijte definicije, od "Mapiranje gostitelja" do "Čas razrešitve", in izboljšajte svojo učinkovitost storitev za stranke.' hreflang="sl-SI" onover-preload="1">Glosarij</a></li> <li id="menu-item-750276"><a href="https://www.liveagent.si/akademija/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="sl-SI" onover-preload="1">Akademija</a></li> <li id="menu-item-750277"><a href="https://www.liveagent.si/predloge/" title="Seeking professional email templates? Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="sl-SI" onover-preload="1">Predloge</a></li> <li id="menu-item-399295"><a href="https://www.liveagent.si/test-tipkanja/" title="Preizkusite svoje spretnosti tipkanja z brezplačnim testom za tipkanje, ki ga ponuja LiveAgent. V nekaj minutah ugotovite, kako hitro tipkate, in brezplačno vadite, da se izboljšate." hreflang="sl-SI" onover-preload="1">Test tipkanja</a></li> <li id="menu-item-750278"><a href="https://www.liveagent.si/kalkulator-stroskov/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="sl-SI" onover-preload="1">Kalkulator stroškov</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-163 widget_nav_menu"><div class="Footer__top__column__title h5">Priljubljeno</div><div class="menu-footer-top-popular-slovenian-container"><ul id="menu-footer-top-popular-slovenian" class="menu"><li id="menu-item-953243"><a href="https://www.liveagent.si/programska-oprema-baze-znanja-2/" title="Raziščite obsežen vodnik po 20 najboljših možnostih programske opreme baze znanja, ki poenostavljajo upravljanje informacij in povečujejo učinkovitost" hreflang="sl-SI" onover-preload="1">Programska oprema baze znanja</a></li> <li id="menu-item-750286"><a href="https://www.liveagent.si/programska-oprema-za-podporo-strankam/" title="Izbira programske opreme za podporo strankam najpogosteje uporabljenih platform na trgu. Izberite idealno in dvignite svojo storitev za stranke na luno." hreflang="sl-SI" onover-preload="1">Programska oprema za pomoč strankam</a></li> <li id="menu-item-750287"><a href="https://www.liveagent.si/blog/najboljsi-voip-telefonski-sistemi-in-integracije/" title="Odkrijte 20 najboljših VoIP telefonskih sistemov in integracij za leto 2022, ki izboljšajo komunikacijo s strankami in podpirajo rast vašega podjetja. Primerjajte cene, podporo in možnosti sodelovanja, da izberete idealno rešitev za vašo organizacijo." hreflang="sl-SI" onover-preload="1">VoIP telefonski sistemi</a></li> <li id="menu-item-750288"><a href="https://www.liveagent.si/samopostrezna-programska-oprema/" title="Razširite svoje možnosti podpore s pomočjo uporabniške službe in samopostrežne programske opreme LiveAgent. 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