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<!DOCTYPE html><html data-wf-domain="www.spiralup.co" data-wf-page="60b8261513810672067bf6a0" data-wf-site="608f2cec4b65146476d697af" lang="en"><head><meta charset="utf-8"/><title>Choose the Best Spiral Pricing Plan for Your Business</title><meta content="Stay ahead with Spiral's AI-powered customer feedback platform. Check our pricing plans and choose the best one for your business." name="description"/><meta content="Choose the Best Spiral Pricing Plan for Your Business" property="og:title"/><meta content="Stay ahead with Spiral's AI-powered customer feedback platform. Check our pricing plans and choose the best one for your business." property="og:description"/><meta content="https://cdn.prod.website-files.com/608f2cec4b65146476d697af/60efb4f91e19a445e103c53b_thumb_14.png" property="og:image"/><meta content="Choose the Best Spiral Pricing Plan for Your Business" property="twitter:title"/><meta content="Stay ahead with Spiral's AI-powered customer feedback platform. 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alt="" class="logo spiral"/></a></div><nav role="navigation" class="nav-menu w-nav-menu"><a href="/" class="nav-link-dark w-nav-link">Home</a><div data-hover="true" data-delay="300" class="dropdown-dark w-dropdown"><div class="toggle-dark w-dropdown-toggle"><div class="chevron-hidden w-icon-dropdown-toggle"></div><div>Use Cases</div></div><nav class="navigation-list w-dropdown-list"><div class="dropdown-wrapper"><div class="navigation-column"><div class="menu-subheading">USE Cases</div><div class="full-link-wrap"><a href="/use-cases/customer-service-leaders" class="navigation-link w-inline-block"><img src="https://cdn.prod.website-files.com/608f2cec4b65146476d697af/60be6fd55d77fb2a7ff0da5c_team.svg" alt="" class="navigation-icon"/><div><div class="navigation-title">Customer Service Leaders</div><div class="menu-subtext">The invaluable voice of the customer</div></div></a><a href="/use-cases/product-managers" class="navigation-link w-inline-block"><img src="https://cdn.prod.website-files.com/608f2cec4b65146476d697af/60e8af7ac7d5d505fdce6efd_product%20manager.svg" alt="" class="navigation-icon"/><div><div class="navigation-title">Product Managers</div><div class="menu-subtext">Prioritization is the name of the game</div></div></a><a href="/use-cases/marketing-leaders" class="navigation-link w-inline-block"><img src="https://cdn.prod.website-files.com/608f2cec4b65146476d697af/60e8af7a1f5c8d8d9dd90e0a_marketing.svg" alt="" class="navigation-icon"/><div><div class="navigation-title">Marketing Leaders</div><div class="menu-subtext">Catch emerging trends</div></div></a><a href="/use-cases/content-leaders" class="navigation-link w-inline-block"><img src="https://cdn.prod.website-files.com/608f2cec4b65146476d697af/60e8af7a31aa1437092b590b_content%20leaders.svg" alt="" class="navigation-icon"/><div><div class="navigation-title">Content Creators</div><div class="menu-subtext">Stay ahead of the customer conversation</div></div></a><a href="/use-cases/executive-leadership" class="navigation-link w-inline-block"><img src="https://cdn.prod.website-files.com/608f2cec4b65146476d697af/60e8af159394e88336d71762_excecs.svg" alt="" class="navigation-icon"/><div><div class="navigation-title">Executive Leaders</div><div class="menu-subtext">Drive departmental decision making</div></div></a></div></div></div></nav></div><a href="/pricing" aria-current="page" class="nav-link-dark w-nav-link w--current">Pricing</a><div data-hover="true" data-delay="300" class="dropdown-dark w-dropdown"><div class="toggle-dark w-dropdown-toggle"><div class="chevron-hidden w-icon-dropdown-toggle"></div><div>Company</div></div><nav class="navigation-list company-spiral short-nav w-dropdown-list"><div class="dropdown-wrapper short-nav"><div class="navigation-column spiral-company"><div class="menu-subheading">company</div><a href="/about" class="navigation-link w-inline-block"><img src="https://cdn.prod.website-files.com/608f2cec4b65146476d697af/60e8af7a1f5c8d8d9dd90e0a_marketing.svg" alt="" class="navigation-icon"/><div><div class="navigation-title">About Us</div></div></a><a href="/team" class="navigation-link w-inline-block"><img src="https://cdn.prod.website-files.com/608f2cec4b65146476d697af/608f2ced4b651462add69844_Icon%20Expect%2002.svg" alt="" class="navigation-icon"/><div><div class="navigation-title">Team</div></div></a><a href="/contact" class="navigation-link w-inline-block"><img src="https://cdn.prod.website-files.com/608f2cec4b65146476d697af/608f2ced4b65146ceed6984b_Icon%20Expect%2001.svg" alt="" class="navigation-icon"/><div><div class="navigation-title">Contact Us</div></div></a></div></div></nav></div><div data-hover="true" data-delay="300" class="dropdown-dark w-dropdown"><div class="toggle-dark w-dropdown-toggle"><div class="chevron-hidden w-icon-dropdown-toggle"></div><div>Blog</div></div><nav class="navigation-list w-dropdown-list"><div class="dropdown-wrapper"><div class="navigation-column"><div class="full-link-wrap"><div class="menu-subheading">Spiral Cx blog</div><a href="/blog" class="navigation-link w-inline-block"><img src="https://cdn.prod.website-files.com/608f2cec4b65146476d697af/62362bb18201560bf0d8a2f4_all%20blog%20posts.svg" alt="" class="navigation-icon"/><div><div class="navigation-title">All Blog Posts</div></div></a></div><div class="menu-subheading">Read our featured articles</div><div class="full-link-wrap"><a href="/blog/heres-what-your-voice-of-the-customer-program-should-look-like" class="navigation-link w-inline-block"><img src="https://cdn.prod.website-files.com/608f2cec4b65146476d697af/6235a0807e97914bd29f97f8_blog1.svg" alt="" class="navigation-icon"/><div><div class="navigation-title">Here’s What Your Voice Of The Customer Program Should Look Like</div></div></a><a href="/blog/how-to-analyze-customer-feedback" class="navigation-link w-inline-block"><img src="https://cdn.prod.website-files.com/608f2cec4b65146476d697af/62362bb1c3161aebfae9e054_blog2.svg" alt="" class="navigation-icon"/><div><div class="navigation-title">How To Analyze Customer Feedback</div></div></a><a href="/blog/3-reasons-why-medallia-and-clarabridge-arent-enough" class="navigation-link w-inline-block"><img src="https://cdn.prod.website-files.com/608f2cec4b65146476d697af/62362bb231ed0a3f80bdeeb8_blog3.svg" alt="" class="navigation-icon"/><div><div class="navigation-title">3 Reasons Why Medallia and Clarabridge aren’t enough in <span class="year-spiral">2022</span></div></div></a></div></div></div></nav></div><div data-hover="true" data-delay="300" class="dropdown-dark w-dropdown"><div class="toggle-dark w-dropdown-toggle"><div class="chevron-hidden w-icon-dropdown-toggle"></div><div>Resources</div></div><nav class="navigation-list company-spiral-case-study short-nav w-dropdown-list"><div class="dropdown-wrapper short-nav"><div class="navigation-column spiral-case-study"><div class="menu-subheading">Resources</div><a href="/faq" class="navigation-link w-inline-block"><img src="https://cdn.prod.website-files.com/608f2cec4b65146476d697af/65dee1ddbd8fc9fc6cc423ca_faq.svg" alt="" class="navigation-icon"/><div><div class="navigation-title">Frequently Asked Questions</div><div class="menu-subtext">About Spiral</div></div></a><a href="/whitepaper" class="navigation-link w-inline-block"><img src="https://cdn.prod.website-files.com/608f2cec4b65146476d697af/65dee1dd1a7f066d0af10610_wp.svg" alt="" class="navigation-icon"/><div><div class="navigation-title">White Paper</div><div class="menu-subtext">New Era in Customer Support</div></div></a><a href="/case-studies/remitly" class="navigation-link w-inline-block"><img src="https://cdn.prod.website-files.com/608f2cec4b65146476d697af/608f2ced4b65146ceed6984b_Icon%20Expect%2001.svg" alt="" class="navigation-icon"/><div><div class="navigation-title">Remitly Case Study</div><div class="menu-subtext">Automatic Customer Issue Discovery </div></div></a></div></div></nav></div><a href="/careers" class="nav-link-dark w-nav-link">Careers</a><a href="http://app.spiralup.co" target="_blank" class="nav-link-dark signin w-nav-link">Sign in</a></nav><div class="navigation-right"><div class="menu-button-dark w-nav-button"><div class="w-icon-nav-menu"></div></div><a href="/original/contact" class="button-light spiral-nav w-button">Contact</a><a href="/schedule-a-demo" class="button-full navigation-button light-nav w-inline-block"><div class="nav-button">Request a Free Demo</div><img src="https://cdn.prod.website-files.com/608f2cec4b65146476d697af/60bb1377f8caa4ac94e218aa_Chevron%20Blaze%20turned%201.svg" alt="" class="chevron nav-button"/></a></div></div></div><div class="header-inner"><div class="container"><div data-w-id="01538d0d-74e4-7675-e90d-5d45c41d4f31" class="title-wrap-centre"><img src="https://cdn.prod.website-files.com/608f2cec4b65146476d697af/608f2ced4b6514dcdcd697eb_Flair.svg" alt="" class="accent"/><h1 class="display-heading">Choose a Plan</h1><p>Pricing for businesses of all sizes</p></div><div class="content-section-pricing"><div class="container"><div class="title-wrap-pricing"><h1>Spiral Features</h1><p class="paragraph-large">Compare the features for each plan</p></div><div data-w-id="33976964-cc69-5e23-2e6c-577cfe609064" class="pricing-grid-wrap"><div class="pricing-banner"><div class="subheading-large">spiral Features</div><div class="subheading-large plans">Observer</div><div class="subheading-large plans">Bug hunter</div><div class="subheading-large plans">ISsue vulture™</div></div><div class="w-layout-grid price-grid-row"><div class="pricing-cell-lead"><div class="pricing-feature">Sight AI™ Dashboard Users</div></div><div class="pricing-cell"><div class="pricing-feature">1 User</div></div><div class="pricing-cell"><div class="pricing-feature">Up to 10 users</div></div><div class="pricing-cell"><div class="pricing-feature">Unlimited</div></div></div><div class="w-layout-grid price-grid-row"><div class="pricing-cell-lead"><div class="pricing-feature">Report</div></div><div class="pricing-cell"><div class="pricing-feature">Quarterly basic report</div></div><div class="pricing-cell"><div class="pricing-feature">Full report</div></div><div class="pricing-cell"><div class="pricing-feature">Full report</div></div></div><div class="w-layout-grid price-grid-row"><div class="pricing-cell-lead"><div class="pricing-feature">Feedback Channels</div></div><div class="pricing-cell"><div class="pricing-feature">Up to 2</div></div><div class="pricing-cell"><div class="pricing-feature">Up to 4</div></div><div class="pricing-cell"><div class="pricing-feature">Unlimited</div></div></div><div class="w-layout-grid price-grid-row"><div class="pricing-cell-lead"><div class="pricing-feature">Detected Insights</div></div><div class="pricing-cell"><div class="pricing-feature">Top 5 Insights</div></div><div class="pricing-cell"><div class="pricing-cell"><div class="pricing-feature">All detected insights</div></div></div><div class="pricing-cell"><div class="pricing-feature">All detected insights</div></div></div><div class="w-layout-grid price-grid-row"><div class="pricing-cell-lead"><div class="pricing-feature">Public customer feedback scan<br/>e.g. Amazon Reviews</div></div><div class="pricing-cell"><img src="https://cdn.prod.website-files.com/608f2cec4b65146476d697af/608f2ced4b651479d9d69842_Comparison%20Check.svg" alt=""/></div><div class="pricing-cell"><img src="https://cdn.prod.website-files.com/608f2cec4b65146476d697af/608f2ced4b651479d9d69842_Comparison%20Check.svg" alt=""/></div><div class="pricing-cell"><img src="https://cdn.prod.website-files.com/608f2cec4b65146476d697af/608f2ced4b651479d9d69842_Comparison%20Check.svg" alt=""/></div></div><div class="w-layout-grid price-grid-row"><div class="pricing-cell-lead"><div class="pricing-feature">Private customer feedback scan<br/>e.g. support chats, emails</div></div><div class="pricing-cell"></div><div class="pricing-cell"></div><div class="pricing-cell"><img src="https://cdn.prod.website-files.com/608f2cec4b65146476d697af/608f2ced4b651479d9d69842_Comparison%20Check.svg" alt=""/></div></div><div class="w-layout-grid price-grid-row"><div class="pricing-cell-lead"><div class="pricing-feature">Real-Time Tracking</div></div><div class="pricing-cell"></div><div class="pricing-cell"><img src="https://cdn.prod.website-files.com/608f2cec4b65146476d697af/608f2ced4b651479d9d69842_Comparison%20Check.svg" alt=""/></div><div class="pricing-cell"><img src="https://cdn.prod.website-files.com/608f2cec4b65146476d697af/608f2ced4b651479d9d69842_Comparison%20Check.svg" alt=""/></div></div><div class="w-layout-grid price-grid-row"><div class="pricing-cell-lead last-cell"><div class="pricing-feature">Tech support</div></div><div class="pricing-cell last-cell"></div><div class="pricing-cell last-cell"></div><div class="pricing-cell last-cell"><img src="https://cdn.prod.website-files.com/608f2cec4b65146476d697af/608f2ced4b651479d9d69842_Comparison%20Check.svg" alt=""/></div></div></div></div></div><div class="line-break-pricing"></div><div data-duration-in="300" data-duration-out="100" data-easing="ease-out" data-w-id="11a0c771-8121-ad89-4fe8-d0efc12b8da4" data-current="Monthly" class="tabs w-tabs"><div class="tabs-content w-tab-content"><div data-w-tab="Monthly" class="w-tab-pane w--tab-active"><div class="pricing-pane"><img src="https://cdn.prod.website-files.com/608f2cec4b65146476d697af/608f2ced4b651488fed697ff_Dots.svg" alt="" class="image-17"/><div class="w-layout-grid price-grid"><div id="w-node-_6cc7e225-3343-6afc-2010-32ccab761c17-067bf6a0" class="price-card"><div class="price-type">Observer</div><div class="pricing-period spiral">Our informative, but limited dashboard<br/><br/>‍<strong>Ideal for an individual</strong> to get a taste of Spiral insights</div><div class="pricing-text">$0</div><div class="pricing-period">per month</div><a href="/schedule-a-demo" class="button button-space w-button">Get Started</a></div><div id="w-node-_6cc7e225-3343-6afc-2010-32ccab761c28-067bf6a0" class="price-card"><div class="price-type">Bug Hunter</div><div class="pricing-period spiral">Our real-time, public review tracking dashboard<br/><br/>‍<strong>Ideal for a small team</strong> responsible for products or services with <strong>high-volume reviews from up to 4 sources</strong></div><div class="pricing-text spiral">Contact us</div><a href="/schedule-a-demo" class="button button-space w-button">Get Started</a></div><div id="w-node-_6cc7e225-3343-6afc-2010-32ccab761c39-067bf6a0" class="price-card"><div class="price-type">Issue Vulture™</div><div class="pricing-period spiral">Our flagship omnichannel offering, combining public feedback and private customer support data into a centralized dashboard <br/><br/>‍<strong>Ideal for medium brands or large enterprises</strong> with robust customer experience programs seeking to stay on top of high-volume customer feedback from many sources</div><div class="pricing-text spiral">Contact us</div><a href="/schedule-a-demo" class="button button-space w-button">Get Started</a></div></div></div></div><div data-w-tab="Yearly" class="w-tab-pane"><div class="pricing-pane"><div class="w-layout-grid price-grid"><div id="w-node-_72c62e0d-ad63-1cd6-1cb5-c476e90fd19b-067bf6a0" class="price-card"><div class="price-type">Observer</div><div class="pricing-period spiral">Our informative, but limited dashboard<br/><br/>‍<strong>Ideal for an individual</strong> to get a taste of Spiral insights</div><div class="pricing-text">$0</div><div class="pricing-period">per year</div><a href="/free-demo-request" class="button button-space w-button">Get Started</a></div><div id="w-node-_01e38b30-570c-b087-1b12-6999b41f4525-067bf6a0" class="price-card"><div class="price-type">Bug Hunter</div><div class="pricing-period spiral">Our real-time, public review tracking dashboard<br/><br/>‍<strong>Ideal for a small</strong> team responsible for products or services with <strong>high-volume reviews from up to 4 sources</strong></div><div class="pricing-text spiral">Contact us</div><a href="/plans/issue-vulture" class="button button-space w-button">Get Started</a></div><div id="w-node-_72c62e0d-ad63-1cd6-1cb5-c476e90fd1c1-067bf6a0" class="price-card"><div class="price-type">Issue Vulture™</div><div class="pricing-period spiral">Our flagship omnichannel offering, combining public feedback and private customer support data into a centralized dashboard <br/><br/>‍<strong>Ideal for medium brands or large enterprises</strong> with robust customer experience programs seeking to stay on top of high-volume customer feedback from many sources</div><div class="pricing-text spiral">Contact us</div><a href="/plans/issue-vulture" class="button button-space w-button">Get Started</a></div></div><img src="https://cdn.prod.website-files.com/608f2cec4b65146476d697af/608f2ced4b651488fed697ff_Dots.svg" alt="" class="image-17"/></div></div></div></div></div></div><div class="client-section-grey"><div class="container"><h3 class="investors">Our Investors</h3><div class="w-layout-grid logo-grid spiral"><div class="logo-card"><img src="https://cdn.prod.website-files.com/608f2cec4b65146476d697af/60b86581880293be1d8c7111_5df73e01f1375504facaabf8_techstars-master-logo-color-600x380-p-500.png" alt="" class="company-logo bezos"/></div><div class="logo-card"><img src="https://cdn.prod.website-files.com/608f2cec4b65146476d697af/60b8657e14ba65498e2dae10_5dfb3b21d19f963bea56a568_bezosexpeditions.png" alt="" class="company-logo bezos"/></div><div class="logo-card"><img src="https://cdn.prod.website-files.com/608f2cec4b65146476d697af/60b8657d0051e63f5a9fdced_5dfb3b375b18189513b6fb51_Trilogy%2Blogo-p-500.png" alt="" class="company-logo"/></div><div class="logo-card roughdraft"><img 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