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li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full,#app .Header__navigation__buttons__mobile .Button--outline{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--full{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);display:none}.Header__flags--mainmenu::after,.Header__flags--mainmenu::before{content:"";display:table}.Header__flags--mainmenu::after{clear:both}.Header__flags--mainmenu{*zoom:1}#app .Header__navigation__buttons__mobile{display:none}#app .Header__navigation{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation__buttons{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;gap:1.5em}#app .Header__navigation__buttons a.Button{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding-left:1.7em;padding-right:1.7em;margin-right:0;margin-left:0}#app .Header__navigation__buttons a.Button--login{margin-left:0 !important}#app .Header__navigation ul.nav{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation ul.nav li{padding:0 1.25em}#app .Header__navigation ul.nav li ul{display:none}#app .Header__navigation ul.nav li ul a::before,#app .Header__navigation ul.nav li ul a::after{display:none !important}#app .Header__navigation ul.nav ul{-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:nowrap row;flex-flow:nowrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start;position:fixed;top:4.5625em;left:0;right:0;z-index:2;margin:auto;padding:2.8125em 0 1.5625em}.admin-bar #app .Header__navigation ul.nav ul{top:6.5em}#app .Header__navigation ul.nav ul.active{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}#app .Header__navigation ul.nav ul::after{content:"";background-color:#fff;background-color:var(--main-nav-submenu-background);position:absolute;top:0;width:100vw;height:100%;-webkit-box-shadow:0 .5em .375em -0.375em rgba(0,0,0,0.08);box-shadow:0 .5em .375em -0.375em rgba(0,0,0,0.08);z-index:-1}#app .Header__navigation ul.nav ul ul{padding:.9375em 0 0;width:calc(100% + 1.875em)}#app .Header__navigation ul.nav ul ul li>a{display:block}#app .Header__navigation ul.nav ul ul li .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75rem;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation ul.nav ul li{padding:0 0 0 1.875em;width:20%}#app .Header__mobile__hamburger{display:none}.admin-bar #app .Header{top:2em}.admin-bar #app .Header__navigation{top:unset}}@media(min-width:1024px) and (hover:hover){#app .Header__navigation ul.nav li:hover ul{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}}@media(min-width:1180px){.Header__flags{margin-left:1.875em;border-left:.0625em solid #000}.Header__flags--mainmenu{right:2.5em}body.login #app{height:100vh}#app .LoginBlock .wrapper{height:29.5em}#app .Header__navigation .Header__flags__mobile{display:none}#app .Header__navigation 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Ottieni ulteriori informazioni riguardo l'informativa sulla privacy relativa a LiveAgent di Quality Unit." hreflang="it-IT">sub</a> <ul class="sub-menu"> <li id="menu-item-951777" class="icn-thumbsup menu-item menu-item-type-custom menu-item-object-custom menu-item-951777"><svg class="icon icon-thumbsup"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#thumbsup"></use></svg><a href="https://www.live-agent.it/social-media-servizio-clienti/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="it-IT" onover-preload="1">Social media<div class="menu-item-description">Rispondi ai tuoi follower direttamente da LiveAgent</div></a></li> <li id="menu-item-842997" class="icn-phone menu-item menu-item-type-custom menu-item-object-custom menu-item-842997"><svg class="icon icon-phone"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#phone"></use></svg><a href="https://www.live-agent.it/call-center-software/" title="Scopri la selezione dei migliori software per call center presenti sul mercato. Scegli il software per call center ideale per il tuo sito web e porta il tuo servizio clienti sulla luna." hreflang="it-IT" onover-preload="1">Call center<div class="menu-item-description">Software per call center integrato</div></a></li> <li id="menu-item-730978" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-730978"><svg class="icon icon-lightbulb"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#lightbulb"></use></svg><a href="https://www.live-agent.it/liveagent-conoscenze-base-software/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="it-IT" onover-preload="1">Base di conoscenze<div class="menu-item-description">Fornisce opzioni self-service</div></a></li> </ul> </li> <li id="menu-item-165189" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165189"><a href="#" title="Non divulgheremo i tuoi dati senza il tuo consenso, ad eccetto di quelli obbligatori per legge. Ottieni ulteriori informazioni riguardo l'informativa sulla privacy relativa a LiveAgent di Quality Unit." hreflang="it-IT">Utilizzi</a> <ul class="sub-menu"> <li id="menu-item-165190" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-165190"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-business-solutions"></use></svg><a href="https://www.live-agent.it/business/" title="Liveagent è un software di help desk che si adatta alle esigenze dei diversi modelli di business. Liveagent può aiutare la tua azienda con l'assistenza clienti. Inizia la prova gratuita14 giorni di prova. Nessun cc richiesto. Scopri come liveagent si adatta alla tua nicheagencyedu e le ONG si affidano a liveagent." hreflang="it-IT" onover-preload="1">Soluzione aziendali<div class="menu-item-description">Diverse aziende, varie soluzioni</div></a></li> <li id="menu-item-165191" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-165191"><svg class="icon icon-shop"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#shop"></use></svg><a href="https://www.live-agent.it/settore/" title="LiveAgent è in grado di soddisfare i requisiti di diversi settori aziendali. Scopri come LiveAgent può soddisfare le tue esigenze e migliorare il tuo servizio clienti." hreflang="it-IT" onover-preload="1">Soluzione per settore<div class="menu-item-description">Adatta LiveAgent al tuo settore</div></a></li> <li id="menu-item-951779" class="icn-menu-use-cases menu-item menu-item-type-custom menu-item-object-custom menu-item-951779"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-use-cases"></use></svg><a href="https://www.live-agent.it/storie-di-successo/" title="Scopri come il software di help desk LiveAgent ha trasformato aziende di vari settori migliorando la soddisfazione dei clienti, la fidelizzazione e i ricavi. Esplora storie di successo di marchi come SATUR, FrëschKëscht, Huawei e molti altri. Inizia oggi la tua prova gratuita di 14 giorni senza bisogno di carta di credito!" hreflang="it-IT" onover-preload="1">Caso d’uso<div class="menu-item-description">Un prodotto, diversi scenari di utilizzo</div></a></li> </ul> </li> <li id="menu-item-165193" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165193"><a href="#" title="Non divulgheremo i tuoi dati senza il tuo consenso, ad eccetto di quelli obbligatori per legge. Ottieni ulteriori informazioni riguardo l'informativa sulla privacy relativa a LiveAgent di Quality Unit." hreflang="it-IT">Integrazioni</a> <ul class="sub-menu"> <li id="menu-item-951780" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-951780"><a href="https://www.live-agent.it/integrazioni/whatsapp/" title="LiveAgent offre un'integrazione con WhatsApp che consente agli utenti di rispondere facilmente ai messaggi di WhatsApp dal loro dashboard LiveAgent." hreflang="it-IT" onover-preload="1">WhatsApp</a></li> <li id="menu-item-165197" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-custom menu-item-object-custom menu-item-165197"><a href="/integrazioni/wordpress/" title="Integra facilmente il pulsante di chat dal vivo di LiveAgent sul tuo sito WordPress per trasformarlo in un potente HelpDesk. Segui le semplici istruzioni e migliora l'assistenza clienti con una comunicazione in tempo reale. Prova gratis senza vincoli!" hreflang="it-IT" onover-preload="1">WordPress</a></li> <li id="menu-item-165198" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-custom menu-item-object-custom menu-item-165198"><a href="/integrazioni/prestashop/" title="Se desideri che i tuoi clienti ti raggiungano più velocemente, valuta la possibilità di inserire un pulsante di live chat per il tuo sito Web Prestashop con la nostra integrazione LiveAgent." hreflang="it-IT" onover-preload="1">Prestashop</a></li> <li id="menu-item-165224" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-custom menu-item-object-custom menu-item-165224"><a href="/integrazioni/magento/" title="Integra Magento 2 in LiveAgent e aumenta il tuo flusso di lavoro. I biglietti terranno traccia degli ordini dei clienti e potrai utilizzare un'unica piattaforma." hreflang="it-IT" onover-preload="1">Magento</a></li> <li id="menu-item-165227" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-custom menu-item-object-custom menu-item-165227"><a href="/integrazioni/shopify/" title="Se vuoi che i tuoi clienti ti raggiungano più velocemente, considera l'integrazione di Shopify per LiveAgent. Questa integrazione ti consente di impostare la chat dal vivo nel tuo e-store." hreflang="it-IT" onover-preload="1">Shopify</a></li> <li id="menu-item-165228" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-custom menu-item-object-custom menu-item-165228"><a href="/integrazioni/mailchimp/" title="Un software di ticketing può fare molto di più con l'integrazione di Mailchimp per LiveAgent. L'integrazione di Mailchimp ti consente di gestire i contatti dal tuo help desk." hreflang="it-IT" onover-preload="1">Mailchimp</a></li> <li id="menu-item-165229" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-custom menu-item-object-custom menu-item-165229"><a href="/integrazioni/pipedrive/" title="Tieni traccia dei contatti e degli accordi con l'integrazione di PipeDrive per LiveAgent. Questa integrazione raccoglie tutti i tuoi dati in un'unica dashboard per semplificare il tuo flusso di lavoro." hreflang="it-IT" onover-preload="1">Pipedrive</a></li> <li id="menu-item-165232" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-custom menu-item-object-custom menu-item-165232"><a href="/integrazioni/slack/" title="Chatta con i tuoi compagni di squadra ogni volta che vuoi senza lasciare il tuo help desk. L'integrazione Slack per LiveAgent ti porta messaggi in modo da non perderteli." hreflang="it-IT" onover-preload="1">Slack</a></li> <li id="menu-item-165234" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-165234"><a href="/integrazioni/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="it-IT" onover-preload="1">Più integrazioni</a></li> </ul> </li> </ul> </li> <li id="menu-item-165235" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165235"><a href="#" title="Non divulgheremo i tuoi dati senza il tuo consenso, ad eccetto di quelli obbligatori per legge. Ottieni ulteriori informazioni riguardo l'informativa sulla privacy relativa a LiveAgent di Quality Unit." hreflang="it-IT">Risorse</a> <ul class="sub-menu"> <li id="menu-item-165236" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165236"><a href="#" title="Non divulgheremo i tuoi dati senza il tuo consenso, ad eccetto di quelli obbligatori per legge. Ottieni ulteriori informazioni riguardo l'informativa sulla privacy relativa a LiveAgent di Quality Unit." hreflang="it-IT">Impara</a> <ul class="sub-menu"> <li id="menu-item-165237" class="icn-graduation menu-item menu-item-type-custom menu-item-object-custom menu-item-165237"><svg class="icon icon-graduation"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#graduation"></use></svg><a href="/accademia/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="it-IT" onover-preload="1">Accademia<div class="menu-item-description">Diventa un esperto del servizio clienti</div></a></li> <li id="menu-item-165238" class="icn-menu-templates menu-item menu-item-type-custom menu-item-object-custom menu-item-165238"><svg class="icon icon-menu-templates"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-templates"></use></svg><a href="/template-email/" title="Esplora la nostra vasta gamma di modelli email su LiveAgent e trasforma la tua comunicazione aziendale! Dai modelli di onboarding e apprezzamento clienti a quelli per lanciare nuovi prodotti, abbiamo tutto il necessario per migliorare il coinvolgimento e la soddisfazione del cliente. Visita ora per scoprire come questi strumenti possono semplificare la tua comunicazione e aumentare il successo delle tue campagne." hreflang="it-IT" onover-preload="1">Modelli<div class="menu-item-description">Modelli personalizzabili per ogni occasione</div></a></li> <li id="menu-item-165292" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-165292"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-checklists"></use></svg><a href="/checklists/" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="it-IT" onover-preload="1">Liste di controllo<div class="menu-item-description">Come gestire il processo</div></a></li> </ul> </li> <li id="menu-item-165240" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165240"><a href="#" title="Non divulgheremo i tuoi dati senza il tuo consenso, ad eccetto di quelli obbligatori per legge. Ottieni ulteriori informazioni riguardo l'informativa sulla privacy relativa a LiveAgent di Quality Unit." hreflang="it-IT">sub</a> <ul class="sub-menu"> <li id="menu-item-165241" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-165241"><svg class="icon icon-pencil"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#pencil"></use></svg><a href="/blog/" title="Scopri le ultime novità e consigli sul servizio clienti con LiveAgent! Approfondisci l'uso di chatbot, WhatsApp, e email marketing per migliorare la soddisfazione del cliente e ridurre il churn rate. Esplora le strategie per creare connessioni emotive e fidelizzare i clienti attraverso la nostra piattaforma di supporto completa. Visita il nostro blog per approfondimenti e risorse esclusive!" hreflang="it-IT" onover-preload="1">Blog<div class="menu-item-description">Notizie sul servizio clienti e LiveAgent</div></a></li> <li id="menu-item-165254" class="icn-menu-glossary menu-item menu-item-type-custom menu-item-object-custom menu-item-165254"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-glossary"></use></svg><a href="/glossario/" title="Learn about customer service terminology and jargon inside the LiveAgent glossary and get better every single day." hreflang="it-IT" onover-preload="1">Glossario<div class="menu-item-description">Impara la terminologia del servizio clienti</div></a></li> <li id="menu-item-165297" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-165297"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Portale di assistenza<div class="menu-item-description">Articoli e guide che ti aiutano a capire come procedere</div></a></li> </ul> </li> <li id="menu-item-165270" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165270"><a href="#" title="Non divulgheremo i tuoi dati senza il tuo consenso, ad eccetto di quelli obbligatori per legge. Ottieni ulteriori informazioni riguardo l'informativa sulla privacy relativa a LiveAgent di Quality Unit." hreflang="it-IT">sub</a> <ul class="sub-menu"> <li id="menu-item-165284" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-165284"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-typing-test"></use></svg><a href="https://www.live-agent.it/test-di-digitazione/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="it-IT" onover-preload="1">Test per la digitazione<div class="menu-item-description">Migliora la tua velocità di dattilografia</div></a></li> <li id="menu-item-165294" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-165294"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-reviews"></use></svg><a href="/reviews/" title="Il testo presenta recensioni dettagliate su vari software, con valutazioni sulle funzionalità, l'implementazione e l'integrazione con LiveAgent. Offre inoltre una panoramica su diverse categorie di software e il processo di recensione utilizzato." hreflang="it-IT" onover-preload="1">Recensioni<div class="menu-item-description">Dai un’occhiata alle recensioni delle funzionalità del software</div></a></li> </ul> </li> <li id="menu-item-165289" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165289"><a href="#" title="Non divulgheremo i tuoi dati senza il tuo consenso, ad eccetto di quelli obbligatori per legge. Ottieni ulteriori informazioni riguardo l'informativa sulla privacy relativa a LiveAgent di Quality Unit." hreflang="it-IT">Azienda</a> <ul class="sub-menu"> <li id="menu-item-339878" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-339878"><svg class="icon icon-heart"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#heart"></use></svg><a href="https://www.live-agent.it/su-di-noi/informazioni-liveagent/" title="Scopri LiveAgent, il software originale di help desk creato per trasformare l'assistenza clienti. Dal 2004, serviamo oltre 150 milioni di utenti con soluzioni innovative di chat dal vivo e ticketing. Unisciti a noi per un servizio clienti eccezionale e accessibile. Visita il nostro sito per una prova gratuita di 14 giorni!" hreflang="it-IT" onover-preload="1">Su di noi<div class="menu-item-description">Scopri il team che sta dietro al prodotto</div></a></li> <li id="menu-item-165288" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-165288"><svg class="icon icon-trophy"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#trophy"></use></svg><a href="https://www.live-agent.it/premi/" title="Un ottimo servizio clienti si basa su un miglior Software di Help Desk. A partire da €15/mese. Inizia con una Prova Gratuita di 14 Giorni. In-Loco o SaaS." hreflang="it-IT" onover-preload="1">Riconoscimenti<div class="menu-item-description">I nostri premi e risultati</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-165298" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-165298"><a href="/caratteristiche/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="it-IT" onover-preload="1">Funzionalità</a></li> <li id="menu-item-803040" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-803040"><a href="/prezzi/" title="I piani di LiveAgent partono da 9 $/agente/mese e includono il ticketing via e-mail, la funzionalità di live chat, la knowledge base e molto altro ancora. Il pacchetto completo è disponibile a $69/agente/mese." hreflang="it-IT" onover-preload="1">Prezzi</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/prova/" class="Button Button--outline" title="Stai considerando il software dell'help desk LiveAgent? Inserisci i tuoi dati e puoi iniziare la tua prova gratuita, senza vincoli, senza bisogno di informazioni sulla carta di credito." hreflang="it-IT" onover-preload="1"> <span>Prova gratuita</span> </a> <a href="/login/" class="Button Button--login" title="Accedi al tuo account LiveAgent da questa pagina. Per prima cosa inserisci il nome dell'azienda, poi procedi con nome utente e password per accedere correttamente." hreflang="it-IT" onover-preload="1"> <span>Login</span> <span class="tooltip">Login</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/demo/" class="Button Button--full" title="Desideri saperne di più su LiveAgent? Richiedi una demo gratuita per saperne di più su LiveAgent e su come può aiutarti ad avere successo." hreflang="it-IT" onover-preload="1"> <span>Demo</span> </a> <a href="/prova/" class="Button Button--outline" title="Stai considerando il software dell'help desk LiveAgent? Inserisci i tuoi dati e puoi iniziare la tua prova gratuita, senza vincoli, senza bisogno di informazioni sulla carta di credito." hreflang="it-IT" onover-preload="1"> <span>Prova gratuita</span> </a> <a href="/login/" class="Button Button--login" title="Accedi al tuo account LiveAgent da questa pagina. Per prima cosa inserisci il nome dell'azienda, poi procedi con nome utente e password per accedere correttamente." hreflang="it-IT" onover-preload="1"> <span>Login</span> <span class="tooltip">Login</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-it" lang="it"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Europa</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Asia</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Medio Oriente</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">America</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Europa</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/politika-za-lichnite-danni/" title="Открийте как Quality Unit защитава вашите данни с нашата Политика за личните данни. Разберете как използваме бисквитки и събираме информация за подобряване на услугите. Посетете ни за повече информация и сигурност в онлайн пространството." hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/privacy-policy/" title="Vaše údaje nebudeme zveřejňovat, pokud nám to nebude ukládat zákon nebo pokud nám to nedovolíte. Přečtěte si více o zásadách ochrany osobních údajů Quality Unit LiveAgent." hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/privacy-policy/" title="Vi vil ikke videregive dine data, undtagen hvis det retligt bliver tvunget, eller hvis du tillader det. Læs mere om Quality Units LiveAgent-privatlivspolitik." hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/privacy-policy/" title="This is the privacy policy for Quality Unit. Our homepage on the Web is located at http://www.qualityunit.com. If you have any questions about this policy, please contact us." hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/privaatsuspoliitika/" title="Me ei avalda Teie andmeid, välja arvatud juhul, kui see on seadusega ette nähtud või kui Te seda lubate. Lugege lisateavet Quality Unitile kuuluva LiveAgenti privaatsuspoliitika kohta." hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/politica-de-privacidad/" title="No divulgaremos sus datos excepto si está obligado por la ley o si usted lo permite. Lea más sobre la policía de privacidad LiveAgent de Quality Unit.." hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/politique-de-confidentialite/" title="Nous ne divulguerons pas vos données, sauf si la loi nous y oblige ou si vous nous y autorisez. En savoir plus sur la police de la vie privée de LiveAgent." hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/politiki-aporritou/" title="Δεν θα αποκαλύψουμε τα δεδομένα σας, εκτός εάν επιβληθεί από το νόμο ή εάν επιτραπεί από εσάς. Διαβάστε περισσότερα για την πολιτική απορρήτου του LiveAgent της Quality Unit." hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/politika-privatnosti/" title="Nećemo odavati vaše podatke osim ako budemo primorani zakonom ili dobijemo dozvolu od vas. Pročitajte više o Quality Unit-ovoj LiveAgent politici privatnosti." hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </span> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/privatuma-noteikumi/" title="Quality Unit's Privacy Policy ensures the protection of your personal data, adhering to P3P standards for enhanced user control. Learn how we collect, store, and manage data, including cookies, with options for data deletion and account management. Secure your privacy today!" hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/privatumo-politika/" title="Mes neatskleisime jūsų duomenų, nebent tai būtų privaloma pagal įstatymus arba jei jūs tai leistumėte. Skaitykite daugiau apie „Quality Unit“ „LiveAgent“ privatumo politiką." hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/adatvedelmi-szabalyzat/" title="Adatait nem hozzuk nyilvánosságra, kivéve, ha törvény írja elő, vagy az Ön engedélyével. Tudjon meg többet a Quality Unit Live Agent adatvédelmi szabályzatáról." hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/privacy-beleid/" title="We zullen uw gegevens niet openbaar maken tenzij dit door de wet verplicht wordt of met uw toestemming. Lees meer over het privacybeleid van Quality Unit's LiveAgent." hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/retningslinjer-for-personvern/" title="Oppdag hvordan Quality Unit beskytter ditt personvern med våre detaljerte retningslinjer. Vi følger P3P-praksis for å sikre sikkerhet og konfidensialitet av dataene dine. Lær mer om datainnsamling, informasjonskapsler, og dine rettigheter til datafjerning. Beskytt informasjonen din med LiveAgent – klikk for å lese mer!" hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/polityka-prywatnosci/" title="Poznaj zasady ochrony danych osobowych Quality Unit na stronie LiveAgent. Dowiedz się, jak zabezpieczamy Twoje dane, jakie informacje zbieramy i w jakich celach je wykorzystujemy. Zachowujemy poufność i nie ujawniamy danych bez Twojej zgody. Odwiedź naszą stronę, aby poznać szczegóły polityki prywatności oraz jak pliki cookie wspierają Twoje doświadczenia użytkownika." hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/politica-de-confidentialitate/" title="Nu vă vom dezvălui datele, cu excepția cazului în care este obligatoriu prin lege sau dacă este permis de dvs. Citiți mai multe despre politica de confidențialitate LiveAgent din Unitatea de Calitate." hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/politika-konfidencialnosti/" title="Политика конфиденциальности компании Quality Unit подробно описывает, как собираются и используются ваши данные, включая файлы cookie и платежную информацию. Мы защищаем вашу конфиденциальность, следуя протоколу P3P, и применяем данные для улучшения наших услуг и обеспечения безопасности. Узнайте, как мы обеспечиваем защиту ваших данных и используем их только для улучшения работы наших продуктов и услуг." hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/privacy-policy/" title="Zásady ochrany osobných údajov LiveAgent: Vaše údaje sú bezpečné s možnosťou vymazania na požiadanie. Spravujeme ich podľa P3P." hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/politika-zasebnosti/" title="Vaših podatkov ne bomo razkrili, razen če to zahteva zakon ali če to dovolite. Preberite več o policiji zasebnosti LiveAgent enote za kakovost." hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Asia</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/yinsi-zhengce/" title="除非法律强制或者得到你的允许，否则我们不会披露你的资料。了解更多关于Quality Unit的LiveAgent的隐私政策。" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/patakaran-sa-privacy/" title="Hindi namin isisiwalat ang iyong data maliban kung pinilit ng batas o kung pinapayagan mo. Magbasa nang higit pa tungkol sa patakaran sa privacy ng Quality Unit sa LiveAgent" hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/chinh-sach-quyen-rieng-tu/" title="Chúng tôi sẽ không tiết lộ dữ liệu của bạn trừ khi pháp luật yêu cầu hoặc bạn cho phép. Đọc thêm về chính sách quyền riêng tư của LiveAgent của Quality Unit." hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Medio Oriente</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/seyaset-el-khososia/" title="اكتشف سياسة الخصوصية لشركة Quality Unit على موقع LiveAgent. نحن ملتزمون بحماية بياناتك الشخصية، ونستخدم ممارسات P3P لضمان خصوصيتك. يمكنك طلب محو بياناتك في أي وقت، ولدينا عمليات أوتوماتيكية لمسح الحسابات المعلقة. نحن نجمع البيانات لتحسين خدماتنا وضمان تجربة مستخدم متميزة. تواصل معنا لأي استفسارات عبر info@liveagent.com." hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">America</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/privacy-policy/" title="We will not disclose your data except if compelled by law or if permitted by you. Read more about Quality Unit's LiveAgent privacy police." hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/politica-de-privacidade/" title="Não divulgaremos seus dados, exceto se for exigido pela lei ou se for permitido por você. Leia mais sobre a polícia de privacidade do LiveAgent da Quality Unit." hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div>  </div> </div> </header> <div class="AppContainer" data-copied="Copiato!"> <div class="Page"> <div class="wrapper"> <div class="Page__header"> <h1 id="h-informativa-sulla-privacy">Informativa sulla Privacy</h1> </div> <div class="Page__content Content"> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.live-agent.it/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.67"> <p></p><p>Questa è l’informativa sulla privacy di Quality Unit. La nostra homepage sul Web si trova all’indirizzo <a href="http://www.qualityunit.com/" title="Discover Quality Unit's leading B2B cloud solutions since 2004. Enhance your customer service with LiveAgent, the top-rated multi-channel help desk software, and boost your affiliate programs with Post Affiliate Pro, trusted by 30,000+ businesses worldwide. Join top brands like Huawei and Orange in transforming your support and affiliate tracking. Visit now for exceptional tools and customer service!" hreflang="en">http://www.qualityunit.com</a>. In caso di domande sull’informativa, contattaci.</p> <h2 class="wp-block-heading" id="h-"></h2><p><strong>Raccolta Dati</strong></p> <p></p><p><strong>Quality Unit</strong> ha a cuore la tua privacy, quindi seguiamo il Platform for Privacy Preferences Project, o il protocollo di comunicazione P3P. P3P è stato progettato per fornire agli utenti web un controllo più preciso sul tipo di informazioni di cui acconsentono il rilascio.</p> <p>Quality Unit si riserva il diritto di accedere a uno od a tutti i tuoi account per rispondere alle tue richieste di supporto tecnico. Manterremo adeguate tutele amministrative, fisiche e tecniche per la protezione della sicurezza, riservatezza ed integrità dei tuoi dati. Non divulgheremo i tuoi dati se non obbligati dalla legge o se tu ce lo consentirai.</p> <p>Le politiche P3P dichiarano i dati raccolti in gruppi (denominati anche “dichiarazioni”). La nostra politica contiene 4 gruppi di dati. Le pratiche relative ai dati di ciascun gruppo saranno descritte separatamente come segue:</p> <h2 id="h-gruppo-informazioni-registro-di-accesso">Gruppo “Informazioni Registro di Accesso”</h2> <p></p><p>Quality Unit raccoglie dati anonimi sul comportamento degli utenti quando utilizzano le nostre soluzioni software. Stiamo monitorando questi dati per migliorare il nostro prodotto e prevenire bug e interruzioni non pianificate.<span class="nbsp-marker monad marker _A0"> </span>Raccogliamo le seguenti informazioni:</p> <ul class="wp-block-list"><li>Sequenza di click</li><li>Dati sull’utilizzo dell’account</li><li>Elementi del protocollo HTTP</li></ul> <p>I dati saranno utilizzati per le seguenti finalità:</p> <ul class="wp-block-list"><li>Completamento e supporto dell’attività in corso</li><li>Amministrazione sito internet e sistema</li><li>Ricerca e sviluppo</li><li>Miglioramento dei nostri prodotti e servizi</li></ul> <p>Questi dati saranno utilizzati esclusivamente da Quality Unit e dai suoi agenti. Di seguito viene spiegato il motivo per cui vengono raccolti questi dati. Il nostro server web raccoglie i log di accesso contenenti queste informazioni.</p> <h2 id="h-gruppo-cookie">Gruppo “Cookie”</h2> <p>Raccogliamo le seguenti informazioni:</p> <ul class="wp-block-list"><li>Cookie HTTP</li><li>Cookie Flash</li></ul> <p>I dati saranno utilizzati per le seguenti finalità:</p> <ul class="wp-block-list"><li>Ricerca e sviluppo.</li><li>Personalizzazione una tantum.</li></ul> <p>Questi dati saranno utilizzati esclusivamente da Quality Unit e dai suoi agenti. Viene fornita la seguente spiegazione riguardo il motivo per cui vengono raccolti questi dati: i cookie vengono utilizzati per tracciare i visitatori del nostro sito, in modo da poter capire meglio quali parti del nostro sito ti sono più utili. Utilizziamo i cookie anche per consentire al nostro server di conservare le informazioni sul contenuto del tuo carrello.</p> <h2 id="h-gruppo-informazioni-sulla-transazione-obbligatorio">Gruppo “Informazioni sulla Transazione” (obbligatorio)</h2> <p>Raccogliamo le seguenti informazioni:</p> <ul class="wp-block-list"><li>Informazioni fisiche di contatto</li><li>Informazioni online di contatto</li><li>Dati demografici</li><li>Informazioni di acquisto</li></ul> <p>I dati saranno utilizzati per le seguenti finalità:</p> <ul class="wp-block-list"><li>Completamento e supporto dell’attività in corso</li><li>Ricerca e sviluppo</li></ul> <p>Questi dati saranno utilizzati esclusivamente da Quality Unit e dai suoi agenti. Inoltre, i seguenti tipi di entità riceveranno queste informazioni:</p> <ul class="wp-block-list"><li>Contattare i visitatori per la commercializzazione di servizi o prodotti.</li></ul> <p>Questi dati saranno utilizzati esclusivamente da Quality Unit e dai suoi agenti. Inoltre, i seguenti tipi di entità riceveranno queste informazioni:</p> <ul class="wp-block-list"><li>Servizi di consegna</li></ul> <p>Viene fornita la seguente spiegazione riguardo il motivo per cui vengono raccolti questi dati:</p> <ul class="wp-block-list"><li>Informazioni che raccogliamo per elaborare il tuo acquisto.</li></ul> <h2 class="wp-block-heading"></h2><p><strong>Cookie</strong></p> <p>I cookie sono una tecnologia che può essere utilizzata per fornire informazioni personalizzate da un sito Web. Un cookie è un elemento appartenente ai dati che un sito web può inviare al tuo browser, che può poi memorizzarlo sul tuo sistema. Puoi impostare il tuo browser in modo che ti avvisi quando ricevi un cookie, dandoti la possibilità di decidere se accettarlo.</p> <p>I Flash Cookie (oggetti locali condivisi) sono una tecnologia offerta da Macromedia Flash Player. Puoi impostare le autorizzazioni del tuo sistema operativo in modo che il browser non sia in grado di scrivere alcuna informazione sul tuo disco, proteggendo così la tua privacy. L’opzione successiva per evitare i Flash Cookie è disinstallare Macromedia Flash Player dal tuo computer.</p> <p>Il nostro sito utilizza i cookie. I cookie vengono utilizzati per le seguenti finalità:</p> <ul class="wp-block-list"><li>Individuazione degli utenti</li><li>Ricerca e sviluppo</li></ul> <h2 class="wp-block-heading"></h2><p><strong>Riepilogo della Policy Compatta</strong></p> <p>la policy compatta che corrisponde a questa informativa è:</p> <p>CP=NOI CURa ADMa DEVa TAIa CONa OUR DELa BUS IND PHY ONL UNI PUR COM NAV DEM STA</p> <p>La seguente tabella spiega il significato di ogni campo nella policy compatta.</p> <figure class="wp-block-table top"><table><tbody><tr><td><p><strong>Campo</strong></p></td><td><p><strong>Significato</strong></p></td></tr><tr><td>CP= </td><td>Questa è l’intestazione della policy compatta; indica che ciò che segue è una policy compatta P3P.</td></tr><tr><td>NOI</td><td>Non vengono raccolte informazioni identificabili, quindi non è possibile accedervi.</td></tr><tr><td>CURa</td><td>I dati vengono utilizzati per il completamento dell’attività corrente.</td></tr><tr><td>ADMa</td><td>I dati vengono utilizzati per l’amministrazione del sito.</td></tr><tr><td>DEVa</td><td>I dati vengono utilizzati per ricerca e sviluppo.</td></tr><tr><td>TAIa</td><td>I dati vengono utilizzati per personalizzare il sito.</td></tr><tr><td>CONa</td><td>I dati vengono utilizzati per contattare l’utente.</td></tr><tr><td>OUR</td><td>I dati vengono forniti a noi ed ai nostri agenti.</td></tr><tr><td>DELa</td><td>I dati vengono forniti ai servizi di consegna.</td></tr><tr><td>BUS</td><td>Le nostre pratiche aziendali specificano per quanto tempo i dati verranno conservati.</td></tr><tr><td>IND</td><td>I dati saranno conservati a tempo indeterminato.</td></tr><tr><td>PHY</td><td>Vengono raccolte le informazioni fisiche di contatto.</td></tr><tr><td>ONL </td><td>Vengono raccolte le informazioni di contatto online.</td></tr><tr><td>UNI</td><td>Vengono raccolti identificatori univoci.</td></tr><tr><td>PUR</td><td>Vengono raccolte le informazioni sull’acquisto.</td></tr><tr><td>COM</td><td>Vengono raccolte informazioni sul computer.</td></tr><tr><td>NAV</td><td>Vengono raccolti dati di navigazione e sequenza di click.</td></tr><tr><td>DEM</td><td>Vengono raccolti dati demografici e socioeconomici.</td></tr><tr><td>STA</td><td>Vengono raccolti i dati sulla gestione dello stato</td></tr></tbody></table></figure> <p></p><p>La policy compatta viene inviata dal server Web insieme ai cookie che descrive. Per ulteriori informazioni, leggere la guida alla distribuzione di P3P su<span class="nbsp-marker monad marker _A0"> </span> <a href="https://www.w3.org/TR/p3pdeployment/" target="_blank" rel="noreferrer noopener" urlslab_href_old="http://www.w3.org/TR/p3pdeployment" title="Deploy P3P on your site to enhance privacy transparency. Learn to create policy statements, reference files, and notify browsers effectively!">http://www.w3.org/TR/p3pdeployment</a>.</p> <h2 class="wp-block-heading"></h2><p><strong>Valutazione dell’Informativa</strong></p> <p>Il browser Web valuterà la policy compatta di questa informativa ogni volta che viene utilizzata con un cookie. Le azioni del browser web dipenderanno dal livello di privacy che l’utente ha selezionato nel proprio browser (Basso, Medio, Medio Alto o Alto; l’impostazione <a href="https://www.live-agent.it/caratteristiche/risposte-predefinite/" title="Se vuoi evitare di digitare la stessa risposta a un problema ricorrente, approfitta delle risposte predefinite. Creane una tuo e usali ogni volta che ne hai bisogno." hreflang="it-IT" onover-preload="1">predefinita</a> è Medio. Inoltre, il browser web esaminerà se la politica del cookie è considerata soddisfacente o insoddisfacente, se il cookie è un cookie di sessione o un cookie persistente e se il cookie viene utilizzato in un contesto proprietario o di terze parti.</p> <p></p><p><strong>Nota:</strong><span class="nbsp-marker monad marker _A0"> </span>questa valutazione è attualmente sperimentale e non deve essere considerata un sostituto del test effettuato con un browser Web reale.</p> <p></p><p><strong>Informativa insoddisfacente:</strong><span class="nbsp-marker monad marker _A0"> </span>questa policy compatta è considerata insoddisfacente secondo le regole definite dal browser web. Il comportamento del browser web riguardo ai cookie impostati in questa policy compatta è il seguente:</p> <figure class="wp-block-table left top"><table><tbody><tr><td></td><td>Utilizzo da parte del proprietario</td><td>Utilizzo da parte di terzi</td></tr><tr><td>Cookie persistenti</td><td><p><strong>Basso:</strong> informativa soddisfacente a questo livello; i cookie saranno accettati. <strong>Medio:</strong> non è previsto l’opt-out per tutti gli scopi e i destinatari insoddisfacenti, quindi il cookie verrà <strong>declassato</strong> a cookie di sessione.<strong> Medio alto:</strong> non viene fornito alcun opt-out, quindi il cookie verrà bloccato. <strong>Alto:</strong> Poiché non è richiesto il consenso, il cookie verrà bloccato.</p></td><td><p><strong>Basso:</strong> L’opt-out non viene fornito per tutti gli scopi e i destinatari insoddisfacenti, quindi il cookie verrà <strong>declassato</strong> a cookie di sessione. <strong>Medio:</strong> L’opt-out non viene fornito per tutti gli scopi e i destinatari non soddisfacenti, quindi il cookie verrà <strong>bloccato</strong>. <strong>Medio Alto:</strong> Poiché non è richiesto l’opt-in, il cookie verrà bloccato. <strong>Alto:</strong> poiché non è richiesto l’opt-in, il cookie verrà <strong>bloccato</strong>.</p></td></tr><tr><td>Cookies di Sessione</td><td><p><strong>Basso:</strong><span class="nbsp-marker monad marker _A0"> </span>Policy soddisfacente a questo livello; i cookie saranno accettati. <strong>Medio:</strong> Policy soddisfacente a questo livello; i cookie saranno accettati. <strong>Medio Alto:</strong><span class="nbsp-marker monad marker _A0"> </span>Policy soddisfacente a questo livello; i cookie saranno accettati. <strong>Alto:</strong><span class="nbsp-marker monad marker _A0"> </span>poiché non è richiesto il consenso, il cookie verrà<span class="nbsp-marker monad marker _A0"> </span><strong>bloccato</strong>.</p></td><td><p><strong>Basso:</strong><span class="nbsp-marker monad marker _A0"> </span>Policy soddisfacente a questo livello; i cookie saranno accettati. <strong>Medio:</strong><span class="nbsp-marker monad marker _A0"> </span>L’opt-out non è fornito per tutti gli scopi e i destinatari insoddisfacenti, quindi il cookie verrà<span class="nbsp-marker monad marker _A0"> </span><strong>bloccato</strong>. <strong>Medio alto:</strong><span class="nbsp-marker monad marker _A0"> </span>Poiché l’opt-in non è richiesto, il cookie verrà<span class="nbsp-marker monad marker _A0"> </span><strong>bloccato</strong>. <strong>Alto:</strong><span class="nbsp-marker monad marker _A0"> </span>Poiché opt-in non è richiesto, il cookie verrà<span class="nbsp-marker monad marker _A0"> </span>bloccato.</p></td></tr></tbody></table></figure> <p>Una policy considerata insoddisfacente da Internet Explorer 6 contiene determinate categorie di dati che vengono utilizzate o condivise in un modo particolare. Questa policy è collocata nella categoria insoddisfacente, perché le seguenti categorie di dati sono associate ai cookie di questa policy:</p> <ul class="wp-block-list"><li>Vengono raccolte le informazioni fisiche di contatto.</li><li>Vengono raccolte le informazioni di contatto online.</li></ul> <p>Inoltre, i dati vengono utilizzati nel seguente modo, contrassegnando la policy come insoddisfacente:</p> <ul class="wp-block-list"><li>I dati vengono utilizzati per contattare l’utente.</li></ul> <p>Si prega di tenere presente che consentire un opt-out renderà questa policy accettabile nelle impostazioni Basso e Medio e in Medio alto per l’utilizzo di cookie di proprietari. 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transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="33"> </a> <div class="GoodHands__stars"> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#star-solid"></use></svg> </div> </li> <li class="GoodHands__logo"> <a href="/premi/" title="GetApp" hreflang="it-IT" onover-preload="1"> <img alt="GetApp" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/logo_getapp.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="34"> </a> <div class="GoodHands__stars"> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#star-solid"></use></svg> </div> </li> </ul> </div> <div class="GoodHands__image"> <picture><img alt="Prenota una demo" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/goodhands_image.png?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; 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Richiedi una demo gratuita per saperne di più su LiveAgent e su come può aiutarti ad avere successo." hreflang="it-IT" onover-preload="1">Demo</a></li> <li id="menu-item-932461"><a href="/prezzi/" title="I piani di LiveAgent partono da 9 $/agente/mese e includono il ticketing via e-mail, la funzionalità di live chat, la knowledge base e molto altro ancora. Il pacchetto completo è disponibile a $69/agente/mese." hreflang="it-IT" onover-preload="1">Prezzi</a></li> <li id="menu-item-149132"><a href="/caratteristiche/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="it-IT" onover-preload="1">Funzionalità</a></li> <li id="menu-item-149133"><a href="/integrazioni/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="it-IT" onover-preload="1">Integrazioni</a></li> <li id="menu-item-149126"><a href="https://www.live-agent.it/alternative/" title="Un ottimo servizio clienti si basa su un confronto specifico tra software di help desk. Prova LiveAgent con una prova gratuita di 14 giorni. Costruisci delle relazioni più durature e Aumenta le vendite." hreflang="it-IT" onover-preload="1">Alternative</a></li> <li id="menu-item-818026"><a href="https://www.liveagent.com/tour/" title="Take a tour of LiveAgent and discover all amazing tools and features in our multi-channel help desk app. Try it out today and improve your customer service." hreflang="en-US" onover-preload="1">Tour</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-56 widget_nav_menu"><div class="Footer__top__column__title h5">Assistenza</div><div class="menu-footer-top-support-italian-container"><ul id="menu-footer-top-support-italian" class="menu"><li id="menu-item-149148"><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Portale di assistenza</a></li> <li id="menu-item-149151"><a href="https://www.live-agent.it/migrazione/" title="La migrazione dei dati su LiveAgent è facilissima grazie ai nostri plugin pronti all'uso. LiveAgent è disponibile in 43 lingue e supporta widget multiligua. LiveAgent offre un piano per sempre gratuito, oltre a tre altri piani a prezzi imperdibili." hreflang="it-IT" onover-preload="1">Migrazione dei dati</a></li> <li id="menu-item-149149"><a href="https://status.liveagent.com/" title="Check the real-time status of LiveAgent services. All systems are operating normally, including admin panel, call and video functions, ticket operations, and email services. Stay updated with the latest service status." hreflang="en">Status del sistema</a></li> <li id="menu-item-149150"><a href="https://changelog.liveagent.com/" title="Discover the latest updates and improvements in LiveAgent's changelog. Stay informed about new features, bug fixes, and enhancements to optimize your customer service experience. Visit now for detailed insights!" hreflang="en">Registro delle modifiche</a></li> <li id="menu-item-149152"><a href="https://www.live-agent.it/richiesta-di-proposta/" title="Hai bisogno di risposte concrete a domande specifiche riguardanti il nostro software? Contattaci e ti contatteremo direttamente con le risposte." hreflang="it-IT" onover-preload="1">Modulo di richiesta di proposta</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-57 widget_nav_menu"><div class="Footer__top__column__title h5">Azienda</div><div class="menu-footer-top-company-italian-container"><ul id="menu-footer-top-company-italian" class="menu"><li id="menu-item-453639"><a href="https://www.live-agent.it/su-di-noi/informazioni-liveagent/" title="Scopri LiveAgent, il software originale di help desk creato per trasformare l'assistenza clienti. Dal 2004, serviamo oltre 150 milioni di utenti con soluzioni innovative di chat dal vivo e ticketing. Unisciti a noi per un servizio clienti eccezionale e accessibile. Visita il nostro sito per una prova gratuita di 14 giorni!" hreflang="it-IT" onover-preload="1">Su di noi</a></li> <li id="menu-item-149104"><a href="https://www.live-agent.it/premi/" title="Un ottimo servizio clienti si basa su un miglior Software di Help Desk. A partire da €15/mese. Inizia con una Prova Gratuita di 14 Giorni. In-Loco o SaaS." hreflang="it-IT" onover-preload="1">Premi e riconoscimenti</a></li> <li id="menu-item-951786"><a href="https://www.live-agent.it/storie-di-successo/" title="Scopri come il software di help desk LiveAgent ha trasformato aziende di vari settori migliorando la soddisfazione dei clienti, la fidelizzazione e i ricavi. Esplora storie di successo di marchi come SATUR, FrëschKëscht, Huawei e molti altri. Inizia oggi la tua prova gratuita di 14 giorni senza bisogno di carta di credito!" hreflang="it-IT" onover-preload="1">Recensioni dei clienti</a></li> <li id="menu-item-149106"><a href="https://www.live-agent.it/integrazioni/#partner-voip" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="it-IT" onover-preload="1">Partner VoIP</a></li> <li id="menu-item-149107"><a href="https://www.live-agent.it/programma-di-affiliazione/" title="Il programma di affiliazione LiveAgent offre rapporti in tempo reale sulle vendite, sul traffico, il saldo sul conto e la performance generale. Unisciti oggi al nostro programma di affiliazione." hreflang="it-IT" onover-preload="1">Programma di affiliazione</a></li> <li id="menu-item-951787"><a href="https://www.liveagent.com/about/impressum/" title="Explore LiveAgent's Impressum page for essential business details of Quality Unit, s.r.o. in Bratislava, Slovakia, including CEO contacts, registration info, and identification numbers. Start a 14-day free trial and join our satisfied clients in delivering exceptional customer support." hreflang="en-US" onover-preload="1">Impressum</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-58 widget_nav_menu"><div class="Footer__top__column__title h5">Scopri di più</div><div class="menu-footer-top-learn-italian-container"><ul id="menu-footer-top-learn-italian" class="menu"><li id="menu-item-149120"><a href="/blog/" title="Scopri le ultime novità e consigli sul servizio clienti con LiveAgent! Approfondisci l'uso di chatbot, WhatsApp, e email marketing per migliorare la soddisfazione del cliente e ridurre il churn rate. Esplora le strategie per creare connessioni emotive e fidelizzare i clienti attraverso la nostra piattaforma di supporto completa. Visita il nostro blog per approfondimenti e risorse esclusive!" hreflang="it-IT" onover-preload="1">Blog</a></li> <li id="menu-item-149121"><a href="/glossario/" title="Learn about customer service terminology and jargon inside the LiveAgent glossary and get better every single day." hreflang="it-IT" onover-preload="1">Glossario</a></li> <li id="menu-item-149122"><a href="/accademia/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="it-IT" onover-preload="1">Accademia</a></li> <li id="menu-item-149123"><a href="/template-email/" title="Esplora la nostra vasta gamma di modelli email su LiveAgent e trasforma la tua comunicazione aziendale! Dai modelli di onboarding e apprezzamento clienti a quelli per lanciare nuovi prodotti, abbiamo tutto il necessario per migliorare il coinvolgimento e la soddisfazione del cliente. Visita ora per scoprire come questi strumenti possono semplificare la tua comunicazione e aumentare il successo delle tue campagne." hreflang="it-IT" onover-preload="1">Modelli</a></li> <li id="menu-item-149165"><a href="https://www.live-agent.it/test-di-digitazione/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="it-IT" onover-preload="1">Test di digitazione</a></li> <li id="menu-item-951788"><a href="https://www.liveagent.com/costs-calculator/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="en-US" onover-preload="1">Calcolo dei Costi</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-59 widget_nav_menu"><div class="Footer__top__column__title h5">Popolari</div><div class="menu-footer-top-popular-italian-container"><ul id="menu-footer-top-popular-italian" class="menu"><li id="menu-item-951789"><a href="https://www.live-agent.it/conoscenze-base-software-2/" title="Scopri una guida completa alle 20 migliori opzioni di software di base di conoscenza, per semplificare la gestione delle informazioni e aumentare l'efficienza." hreflang="it-IT" onover-preload="1">Software per la base di conoscenza</a></li> <li id="menu-item-951790"><a href="https://www.live-agent.it/software-servizio-clienti/" title="Il software per il servizio clienti combina una potente casella di posta elettronica, una chat dal vivo, un call center e un portale clienti. Scegli quello giusto per le tue esigenze." hreflang="it-IT" onover-preload="1">Software per il servizio clienti</a></li> <li id="menu-item-951791"><a href="https://www.liveagent.com/blog/best-voip-phone-systems-and-integrations/" title="Explore the top 20 VoIP phone systems and integrations for 2024 to enhance your business communications. Learn how to choose the best VoIP solution based on features, pricing, and requirements to streamline operations effectively. Discover the benefits of VoIP technology and find the perfect fit for your company's needs." hreflang="en-US" onover-preload="1">Sistemi telefonici VoIP</a></li> <li id="menu-item-951792"><a href="https://www.live-agent.it/software-self-service/" title="Il software di self-service per i clienti di LiveAgent amplierà le tue capacità di assistenza. Consenti ai tuoi clienti di risolvere i problemi da soli, 24 ore su 24, 7 giorni su 7." hreflang="it-IT" onover-preload="1">Software self-service</a></li> <li id="menu-item-951793"><a href="https://www.live-agent.it/software-call-center-inbound/" title="Il software per call center inbound può aiutarti a creare un call center virtuale. Gestisci facilmente le comunicazioni con i clienti in entrata, migliora le prestazioni del team di supporto e genera più vendite in entrata. Scegli quello giusto per le tue esigenze." hreflang="it-IT" onover-preload="1">Software per call center inbound</a></li> <li id="menu-item-951794"><a href="https://www.live-agent.it/software-per-la-gestione-dei-reclami/" title="Il sistema per la gestione dei reclami dei clienti ti fornisce una soluzione all-in-one di help desk che ottimizza i tuoi canali di comunicazione. Scopri il miglior sistema sul mercato per il tuo business." hreflang="it-IT" onover-preload="1">Sistema di gestione dei reclami</a></li> <li id="menu-item-951795"><a href="https://www.liveagent.com/customer-portal-software/" urlslab_href_old="https://www.liveagent.com/blog/best-client-portal-software/" title="Customer portal software will increase customer loayalty and sales. Try LiveAgent's 30-day free trial and make your customer service great." hreflang="en-US" onover-preload="1">Software per il portale clienti</a></li> <li id="menu-item-951796"><a href="https://www.liveagent.com/startups/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="en-US" onover-preload="1">Software di help desk per startup</a></li> </ul></div></div> </div> </div> </div> </div> <div class="Footer__middle"> <div class="wrapper"> <div class="Footer__middle__row"> <div class="Footer__middle__contacts"> <div class="Footer__middle__title h5">Contatti di vendita</div> <ul> <li class="Footer__middle__contacts__phone"><a href="tel:+421%202%2033%20456%20826" title="Numero di telefono di LiveAgent">+421 2 33 456 826</a></li> <li class="Footer__middle__contacts__phone"><a href="tel:+1-888-257-8754" title="Numero di telefono di LiveAgent">+1-888-257-8754</a></li> <li class="Footer__middle__contacts__whatsapp"><a href="https://wa.me/17862041375?text=Hi!%20I%20am%20contacting%20you%20from%20https://www.live-agent.it/informativa-privacy/,%20and%20I%20am%20contacting%20you%20about..." title="WhatsApp di LiveAgent">+1-786-204-1375</a></li> <li class="Footer__middle__contacts__calendar"><a href="/demo/" title="Demo di LiveAgent" hreflang="it-IT" onover-preload="1">Prenota una demo</a></li> </ul> </div> <div class="Footer__middle__social"> <div class="Footer__middle__title h5">I social</div> <ul> <li> <a href="https://www.instagram.com/liveagent/" rel="noopener" target="_blank" title="Instagram di LiveAgent"> <svg> <use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#social-instagram"></use> </svg> </a> </li> <li> <a href="https://www.facebook.com/LiveAgent/" rel="noopener" target="_blank" title="Facebook di LiveAgent"> <svg> <use xlink:href=" https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#social-facebook "></use> </svg> </a> </li> <li> <a href="https://twitter.com/LiveAgent" rel="noopener" target="_blank" title="Twitter di LiveAgent"> <svg> <use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#social-twitter"></use> </svg> </a> </li> <li> <a href="https://www.linkedin.com/company/liveagent/" rel="nofollow noopener" target="_blank" title="LinkedIn di LiveAgent"> <svg> <use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#social-linkedin"></use> </svg> </a> </li> <li> <a href="https://consent.youtube.com/m?continue=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCSG5TrYcDozs6jkLf66taBg%3Fcbrd%3D1&gl=DE&m=0&pc=yt&cm=2&hl=de&src=1" rel="nofollow noopener" target="_blank" title="YouTube di LiveAgent" urlslab_href_old="https://www.youtube.com/channel/UCSG5TrYcDozs6jkLf66taBg"> <svg> <use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#social-youtube"></use> </svg> </a> </li> <li> <a href="https://wa.me/17862041375" rel="nofollow noopener" target="_blank" title="WhatsApp di LiveAgent"> <svg> <use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#social-whatsapp"></use> </svg> </a> </li> </ul> </div> <div class="Footer__middle__reviews"> <div class="Footer__middle__title h5">Recensioni</div> <a class="Footer__middle__reviews__img" href="https://www.g2.com/products/liveagent/reviews?utm_source=review-widget" target="_blank" title="Read reviews of LiveAgent on G2"> <picture><img alt="Read LiveAgent reviews on G2" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/reviews/g2-reviews-img.png" data-urlslabstyle="" style="opacity: 0; 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All rights reserved.</p> </div> <div class="Footer__bottom__navigation"> <div class="menu-footer-bottom-navigation-italian-container"><ul id="menu-footer-bottom-navigation-italian" class="nav"><li id="menu-item-784664"><a href="/termini-condizioni/" title="Accettando questi termini o accedendo o utilizzando il servizio o il sito, riconosci di aver letto, compreso e accettato di essere vincolato da questi termini." hreflang="it-IT" onover-preload="1">Termini & Condizioni</a></li> <li id="menu-item-784669"><a href="/informativa-sulla-privacy/" title="Più di 17.000 clienti si affidano a LiveAgent per i loro dati. La sicurezza dei dati è per noi della massima importanza. I server LiveAgent sono ospitati presso strutture conformi a Tier IV o III+, PCI DSS, SSAE-16 o ISO 27001." hreflang="it-IT" onover-preload="1">Informativa sulla privacy</a></li> <li id="menu-item-784668"><a href="https://www.live-agent.it/informativa-privacy/" urlslab_href_old="/privacy-policy/" title="Non divulgheremo i tuoi dati senza il tuo consenso, ad eccetto di quelli obbligatori per legge. Ottieni ulteriori informazioni riguardo l'informativa sulla privacy relativa a LiveAgent di Quality Unit." hreflang="it-IT">Politica di sicurezza</a></li> <li id="menu-item-784670"><a href="/gdpr/" title="LiveAgent si impegna per la privacy, la sicurezza, la conformità e la trasparenza. 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