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Talking About Gambling - GambleAware
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class="header-small-link" href="/what-we-do/what-we-fund/">What we fund</a> </li> <li class="header__sublevel-item"> <a class="header-small-link" href="/what-we-do/what-we-fund/funded-programmes-and-commissioning/">Funded programmes and commissioning</a> </li> <li class="header__sublevel-item"> <a class="header-small-link" href="/what-we-do/what-we-fund/live-funding-opportunities/">Live funding opportunities</a> </li> <li class="header__sublevel-item"> <a class="header-small-link" href="/what-we-do/what-we-fund/guidance-for-researchers/">Guidance for researchers</a> </li> </ul> </div> </div> </li> <li class="header__column-item"> <a class="header-icon-link" href="/what-we-do/events/"> <span class="header-icon-link__icon font-ico-people-chatting"></span> <span class="header-icon-link__text">Events</span> </a> </li> </ul> <ul class="header__column"> <li class="header__column-item"> <a class="header-icon-link" href="/what-we-do/news/"> <span class="header-icon-link__icon font-ico-message-bubble"></span> <span class="header-icon-link__text">News</span> </a> </li> <li class="header__column-item"> <a class="header-icon-link" href="/what-we-do/branding-logos/"> <span class="header-icon-link__icon font-ico-brands-and-logos"></span> <span class="header-icon-link__text">Branding & logos</span> </a> </li> </ul> </div> </div> </div> </li> </ul> <div class="header__support js-header-support"> <a class="header__bottom-link header__bottom-link--large-icon js-header-button js-support-tracking" data-value="Header" href="/tools-and-support/support-in-your-area/"> <span class="header__support-icon font-ico-group"></span> <span class="header__support-text--desktop">Find support in your area</span> <span class="header__support-text--mobile">Find support in your area</span> </a> <button class="header__bottom-link header__bottom-link--small-icon header__bottom-link--search-button js-header-button js-header-search-button" type="button"> <span class="sr-only"> Search</span> <span class="header__support-icon font-ico-search"></span> <span> Search</span> </button> </div> <form class="header__form js-header-form" action="/search"> <button class="header__clear-button js-header-close-search-button" type="button"> <span class="font-ico-cross"></span> <span class="sr-only">Close search.</span> </button> <label for="header-search" class="sr-only">Search GambleAware</label> <input class="header__search-input body-medium js-header-search-input" id="header-search" placeholder="Search GambleAware" type="text" name="term"> <button class="orange-icon-button orange-icon-button--large orange-icon-button js-header-form-btn btn--disabled" type="submit"> <span class="orange-icon-button__icon font-ico-search"></span> <span> Search</span> </button> </form> </div> </div> </div> </div> </div> </nav> </header> <section class="standard-banner bg-tangerine-10 js-banner-position" data-script="position"> <div class="wrap"> <div class="breadcrumbs"> <ul class="breadcrumbs__list"> <li class="breadcrumbs__item"> <a href="/" class="breadcrumbs__item-link">Home</a> </li> <li class="breadcrumbs__item"> <a href="/advice/" class="breadcrumbs__item-link">Advice</a> </li> <li class="breadcrumbs__item"> <a href="/advice/for-family-and-friends/" class="breadcrumbs__item-link">For family and friends</a> </li> <li class="breadcrumbs__item breadcrumbs__item--active"> <a href="/advice/for-family-and-friends/talking-about-gambling/" class="breadcrumbs__item-link">Talking about gambling</a> </li> </ul> </div> <div class="standard-banner__container"> <div class="standard-banner__content"> <h1 class="standard-banner__content-title h1">Talking about gambling</h1> <picture class="picture"> <img class="picture__img image" src="/media/pqajv5ax/people-sitting-and-talking.png?format=webp" alt="Decorative image."> </picture> <div class="standard-banner__content-text body-m rte"><p>If you’ve ever found it hard to talk about gambling or to get support, you’re not alone. Many people feel like this.</p></div> </div> <div class="standard-banner__media"> <picture class="picture"> <img class="picture__img image" src="/media/pqajv5ax/people-sitting-and-talking.png?format=webp" alt="Decorative image."> </picture> </div> </div> </div> </section> <main class="main"> <div class="main__container" data-pageKey="b16dd89a-ac43-4c76-a28a-ad928905b9da"> <section class="side-quotes js-anchor-list margin-extra-large" data-script="anchor-list"> <div class="wrap"> <div class="side-quotes__content-holder"> <div class="side-quotes__content"> <h2 class="side-quotes__heading h2">Let’s open up about gambling</h2> <div class="side-quotes__rte rte"> <p>One of the biggest barriers to people getting help and talking openly about gambling is the worry they’ll be judged by others. People sometimes feel judged because of the stigma around gambling harms. This stigma can stop people affected by gambling harms from getting the right help.<br><br>Stigma is a negative belief that a society or group of people have about something, which often results in people being unfairly labelled or judged because of it.<br><br>Starting a non-judgmental and honest conversation can be the first step towards getting support, whether you have gambled, or if you’re affected by someone else’s gambling.</p> </div> </div> <div class="side-quotes__quote-wrap"> <div class="side-quotes__quote-holder"> <div class="side-quotes__quote rte"><p><strong>Harms from gambling can happen to anyone. One in four people think they know someone who has experienced problems with gambling.</strong><sup>1</sup></p></div> </div> </div> </div> </div> </section> <section class="card-dropdown js-card-dropdown margin-extra-large" data-script="card-dropdown"> <div class="wrap"> <div class="card-dropdown__holder" data-script="modal"> <div class="card-dropdown__content"> <h2 class="card-dropdown__heading h2">Gambling stories</h2> <div class="card-dropdown__dropdown-wrap js-card-dropdown-wrap"> <div class="card-dropdown__dropdown-top"> <button class="card-dropdown__button js-card-dropdown-button card-dropdown__button--open" type="button" aria-expanded="false" data-is-open="false"> <span class="card-dropdown__button-text h4 bold"> Gambling isn't just about the money </span> <span class="card-dropdown__button-icon font-ico-arrow-down"></span> <span class="sr-only">Show more videos</span> </button> <button class="card-dropdown__button js-card-dropdown-button" type="button" aria-expanded="false" data-is-open="false"> <span class="card-dropdown__button-text h4 bold"> How gambling impacts loved ones </span> <span class="card-dropdown__button-icon font-ico-arrow-down"></span> <span class="sr-only">Show more videos</span> </button> <button class="card-dropdown__button js-card-dropdown-button" type="button" aria-expanded="false" data-is-open="false"> <span class="card-dropdown__button-text h4 bold"> Understanding the risks of gambling </span> <span class="card-dropdown__button-icon font-ico-arrow-down"></span> <span class="sr-only">Show more videos</span> </button> </div> <div class="card-dropdown__dropdown-bottom js-card-dropdown-bottom"> <div class="card-dropdown__list-wrap"> <div class="card-dropdown__list-holder"> <ul class="card-dropdown__list"> <li class="card-dropdown__item"> <button class="card-dropdown__dropdown-button card-dropdown__dropdown-button--open js-card-dropdown-inner-button" type="button"> <span class="card-dropdown__button-image-holder"> <img class="card-dropdown__button-image" src="/media/mlsibx11/gambling-isnt-just-about-money-bianca-thumbnail.png?format=webp" alt=""> </span> <span class="card-dropdown__button-content"> <span class="card-dropdown__button-heading h4">Gambling isn't just about the money</span> <span class="card-dropdown__button-description body-s">"I actively ask anybody to consider when they are gambling to look at the deeper reasons, and not just the money. The reasons you're doing it is usually something else."</span> </span> </button> </li> <li class="card-dropdown__item"> <button class="card-dropdown__dropdown-button js-card-dropdown-inner-button" type="button"> <span class="card-dropdown__button-image-holder"> <img class="card-dropdown__button-image" src="/media/2ftcyxje/how-gambling-impacts-loved-ones-maia-thumbnail.png?format=webp" alt=""> </span> <span class="card-dropdown__button-content"> <span class="card-dropdown__button-heading h4">How gambling impacts loved ones</span> <span class="card-dropdown__button-description body-s">"When I found out that my partner had been gambling, a lot of the focus was on trying to find them support. It wasn't until much later that I realised that it did have a really big impact on me"</span> </span> </button> </li> <li class="card-dropdown__item"> <button class="card-dropdown__dropdown-button js-card-dropdown-inner-button" type="button"> <span class="card-dropdown__button-image-holder"> <img class="card-dropdown__button-image" src="/media/wrghwi5e/understanding-the-risks-naman-thumbnail.png?format=webp" alt=""> </span> <span class="card-dropdown__button-content"> <span class="card-dropdown__button-heading h4">Understanding the risks of gambling</span> <span class="card-dropdown__button-description body-s">"I saw an advert on TV that offered £10 for free if you bet £10, and who says no to free money? Ultimately, that was the start of what led me to prison."</span> </span> </button> </li> </ul> </div> </div> </div> </div> <div class="card-dropdown__story-content card-dropdown__story-content--open js-dropdown-story-content"> <div class="card-dropdown__double card-dropdown__double--mobile"> <div class="card-dropdown__image-wrap"> <img class="card-dropdown__image" src="/media/mlsibx11/gambling-isnt-just-about-money-bianca-thumbnail.png?format=webp" alt=""> </div> <span class="card-dropdown__length-text body-s">Watch Bianca's story (6 mins 8 secs)</span> </div> <p class="card-dropdown__story-description body-m js-modal-open">"I actively ask anybody to consider when they are gambling to look at the deeper reasons, and not just the money. The reasons you're doing it is usually something else."</p> <button class="card-dropdown__story-button cta cta--primary js-modal-open" type="button" data-video-id="SWNu-7yaTL4" data-video-caption="Gambling stories"> <span class="card-dropdown__story-button-text body-m">Watch Bianca's story</span> <span class="card-dropdown__story-button-icon icon-end icon font-ico-arrow-right"></span> </button> </div> <div class="card-dropdown__story-content js-dropdown-story-content"> <div class="card-dropdown__double card-dropdown__double--mobile"> <div class="card-dropdown__image-wrap"> <img class="card-dropdown__image" src="/media/2ftcyxje/how-gambling-impacts-loved-ones-maia-thumbnail.png?format=webp" alt=""> </div> <span class="card-dropdown__length-text body-s">Watch Maia's story (6 mins 48 secs)</span> </div> <p class="card-dropdown__story-description body-m js-modal-open">"When I found out that my partner had been gambling, a lot of the focus was on trying to find them support. It wasn't until much later that I realised that it did have a really big impact on me"</p> <button class="card-dropdown__story-button cta cta--primary js-modal-open" type="button" data-video-id="-lfexCTf8Xc" data-video-caption="Gambling stories"> <span class="card-dropdown__story-button-text body-m">Watch Maia's story</span> <span class="card-dropdown__story-button-icon icon-end icon font-ico-arrow-right"></span> </button> </div> <div class="card-dropdown__story-content js-dropdown-story-content"> <div class="card-dropdown__double card-dropdown__double--mobile"> <div class="card-dropdown__image-wrap"> <img class="card-dropdown__image" src="/media/wrghwi5e/understanding-the-risks-naman-thumbnail.png?format=webp" alt=""> </div> <span class="card-dropdown__length-text body-s">Watch Naman's story (5 mins 29 secs)</span> </div> <p class="card-dropdown__story-description body-m js-modal-open">"I saw an advert on TV that offered £10 for free if you bet £10, and who says no to free money? Ultimately, that was the start of what led me to prison."</p> <button class="card-dropdown__story-button cta cta--primary js-modal-open" type="button" data-video-id="aY6v5twvwuA" data-video-caption="Gambling stories"> <span class="card-dropdown__story-button-text body-m">Watch Naman's story</span> <span class="card-dropdown__story-button-icon icon-end icon font-ico-arrow-right"></span> </button> </div> </div> <div class="card-dropdown__image-content card-dropdown__image-content--open js-card-dropdown-image-content"> <div class="card-dropdown__double card-dropdown__double--desktop"> <div class="card-dropdown__image-wrap"> <img class="card-dropdown__image" src="/media/mlsibx11/gambling-isnt-just-about-money-bianca-thumbnail.png?format=webp" alt=""> </div> <span class="card-dropdown__length-text body-s">Watch Bianca's story (6 mins 8 secs)</span> </div> </div> <div class="card-dropdown__image-content js-card-dropdown-image-content"> <div class="card-dropdown__double card-dropdown__double--desktop"> <div class="card-dropdown__image-wrap"> <img class="card-dropdown__image" src="/media/2ftcyxje/how-gambling-impacts-loved-ones-maia-thumbnail.png?format=webp" alt=""> </div> <span class="card-dropdown__length-text body-s">Watch Maia's story (6 mins 48 secs)</span> </div> </div> <div class="card-dropdown__image-content js-card-dropdown-image-content"> <div class="card-dropdown__double card-dropdown__double--desktop"> <div class="card-dropdown__image-wrap"> <img class="card-dropdown__image" src="/media/wrghwi5e/understanding-the-risks-naman-thumbnail.png?format=webp" alt=""> </div> <span class="card-dropdown__length-text body-s">Watch Naman's story (5 mins 29 secs)</span> </div> </div> <div class="modal modal--video js-modal js-modal-video" aria-expanded="false"> <div class="wrap"> <div class="modal__container"> <div class="modal__container-inner"> <button class="modal__close-button js-modal-close" type="button" > <span class="modal__close-text">Close</span> </button> <div class="modal__video js-modal-video-container"> Video placeholder </div> <button class="sr-only" type="button" role="presentation" >Close</button> </div> </div> </div> </div> </div> </div> </section> <section class=" margin-extra-large" data-script="table"> <div class="wrap wrap--narrow wrap--bg-color wrap--grey"> <div class="rte"> <h2>Talking about your own gambling</h2> <p>If you’re worried about your own gambling, it can be difficult to know what to say. Remember you’re not alone. If you want to talk to someone about your gambling, you could try a trusted friend or family member as a first step.<br><br>To start a conversation about gambling worries you could say:</p> <ul> <li>“I feel as though I’m maybe losing control of how often I’m gambling”</li> <li>“I’m finding it hard to cope at the minute. I don’t know what to do.”</li> <li>"I have bills to pay, and it feels as though there is no other way to get more money.”</li> <li>“Gambling is really following me around. The adverts and notifications are everywhere. What do you think I should do about that?”</li> </ul> <p>If you’re experiencing financial difficulties due to gambling, it could help to reach out to your bank or a free advisor:</p> <ul> <li>“I’m finding it hard to cope with my expenses. What support do you have?”</li> <li>“I’ve been spending more on gambling than usual. How do I set up gambling blocks on my account?”</li> <li>“How do I clear my gambling debt? I don’t know where to start.”</li> <li>“How can I protect my family from gambling related debt?”</li> <li>“My partner has run up a lot of debt. What are our options?”</li> </ul> <p><a href="/advice/for-your-gambling/help-with-budgeting-and-finances/" title="Help with budgeting and finances"><span style="text-decoration: underline;">Read more advice on budgeting and finance</span></a></p> </div> </div> </section> <section class=" margin-extra-large" data-script="table"> <div class="wrap wrap--narrow wrap--bg-color wrap--grey"> <div class="rte"> <h2>Talking to someone else about their gambling</h2> <p>Whether it’s a friend, family member or colleague, it can be difficult knowing what to say or how to help.<br><br>If you talk to someone else about their gambling, let them know you’re concerned because you care about them, and want to understand what they’re going through. This can help them feel safe, speak openly and will allow you to develop a plan together.</p> <p>To start a conversation with someone about their gambling, you could say:</p> <ul> <li>“I can see you’re not happy at the minute. Is there anything you want to talk about?”</li> <li>“Are you okay, you don’t seem like yourself at the moment?”</li> <li>“I’ve noticed you’ve been gambling a lot recently and it’s starting to make me worry. If you want, we could look at what advice and support is out there together?”</li> <li>“Do you feel your gambling might be tipping into something less enjoyable?”</li> <li>“Do you want to talk about how you’re feeling about your gambling?”</li> </ul> <p><span style="text-decoration: underline;"><a href="/advice/for-family-and-friends/helping-someone-who-gambles/" title="Helping someone who gambles*">Find out how to help someone who gambles</a><br><br></span>Language plays a big role in driving feelings of judgement and stigma. It’s important to try not to use terms that might reduce someone’s identity to their behaviour. For example:</p> <ul> <li>‘problem gambler’</li> <li>‘gambling addict’</li> </ul> <p>Instead, use respectful, compassionate and non-judgmental language. For example:</p> <ul> <li>‘person who gambles’</li> <li>‘person experiencing problem gambling’</li> </ul> <p>For more advice on how to avoid using stigmatising language, <span style="text-decoration: underline;"><a rel="noopener" href="/media/svvbriu1/how-to-reduce-the-stigma-of-gambling-harms-through-language.pdf" target="_blank" title="How To Reduce The Stigma Of Gambling Harms Through Language">read our language guide</a></span>.</p> </div> </div> </section> <section class=" margin-extra-large" data-script="table"> <div class="wrap wrap--narrow"> <div class="rte"> <h3><span class="color-orange color-tangerine">Responding to them</span></h3> <p>If someone talks to you about their gambling and does not seem worried, you could say: </p> <ul> <li>“I’ve noticed you’ve been gambling a lot recently, is everything OK? Is there anything I can do to help?</li> <li>“I’ve noticed you gamble a fair bit; how do you feel when you can’t?”</li> <li>“This must be really difficult for you, but you might find it helpful to talk to someone.”</li> <li>“Sometimes it’s easier to talk to someone you don’t know about things that are bothering you.”</li> </ul> <p>If they have said they are worried about their gambling, you could say:</p> <ul> <li>“Thank you for being honest and open with me.”</li> <li>“How can I support you?”</li> <li>“I really appreciate you sharing this with me, that must have been hard. I hope you know you aren’t on your own.”</li> <li>“Talking about it is a huge achievement – there are ways to get help.”</li> <li>“I could help you look at what support and advice is available, if that would help?”</li> </ul> <p>You could also help direct them towards possible support, for example:</p> <ul> <li>“I’ve heard the National Gambling Helpline can be quite useful. It’s not just there for when there is a problem.”</li> <li>“Have you thought about visiting GambleAware’s website? I know they have tools and tips on their website, I can have a look with you if you think that would help?”</li> <li>“That must be quite difficult, I’m happy to help you find out what you can do about it.”<span class="color-orange"></span></li> </ul> </div> </div> </section> <section class="zig-zag margin-extra-large" > <div class="wrap"> <div class="zig-zag__container"> <div class="zig-zag__item zig-zag__item--reverse bg-tangerine-10"> <div class="zig-zag__content"> <h2 class="zig-zag__content-title h2">How talking can help you</h2> <div class="rte body-m"><p>Talking to someone about what you’re going through can be a big step towards getting the support you need.<br><br>Watch our lived experience community talk about their experience with gambling, and how they got the support they needed.</p></div> <a class="cta cta--primary" href="/what-we-do/our-strategy/our-videos/" target="_self" rel="noopener noreferrer" id="" > <span> Gambling story videos </span> <span class="icon-end icon font-ico-arrow-right"></span> </a> </div> <div class="zig-zag__media"> <h2 class="zig-zag__media-title h2">How talking can help you</h2> <div class="zig-zag__image-wrap" data-script="modal"> <picture class="picture"> <img class="picture__img image" src="/media/orvjesub/people-chattingx.png?format=webp" alt="Decorative image."> </picture> </div> </div> </div> <div class="zig-zag__item zig-zag__item--reverse bg-tangerine-10"> <div class="zig-zag__content"> <h2 class="zig-zag__content-title h2">Find support for you</h2> <div class="rte body-m"><p>You can also talk to someone confidentially by reaching out to the National Gambling Helpline. They’re always ready to listen, 24 hours a day, 7 days a week. They will not judge you, and can offer free advice, information and emotional support.</p> <p>You can contact the National Gambling Helpline by:</p> <ul> <li>calling the Helpline on <span class="phone-number"><a href="tel:08088020133">0808 8020 133</a></span></li> <li>starting a <span class="js-modal-chatbot-open"><strong>live chat</strong></span></li> </ul></div> </div> <div class="zig-zag__media"> <h2 class="zig-zag__media-title h2">Find support for you</h2> <div class="zig-zag__image-wrap" data-script="modal"> <picture class="picture"> <img class="picture__img image" src="/media/swnjefnm/image-9.png?format=webp" alt="Decorative image."> </picture> </div> </div> </div> </div> </div> </section><section class=" margin-extra-large" data-script="table"> <div class="wrap wrap--narrow wrap--bg-color wrap--grey"> <div class="rte"> <h2>Advice for healthcare professionals</h2> <h3>Open up about gambling</h3> <p>If you’re a healthcare professional who needs to talk to someone about their gambling, you should make sure the language you use is compassionate, supportive, and not stigmatising.</p> <p>Stigma has been linked to poor mental health. When stigmatised, people often experience feelings of shame, embarrassment and other negative self-beliefs.</p> <p>As a healthcare professional, there are several things you should do when talking to someone about gambling. For more advice on how to avoid using stigmatising language with a patient or client, <a rel="noopener" href="/media/svvbriu1/how-to-reduce-the-stigma-of-gambling-harms-through-language.pdf" target="_blank" title="How To Reduce The Stigma Of Gambling Harms Through Language"><span style="text-decoration: underline;">read our language guide</span>.</a></p> <h3>Open up about stigma</h3> <p>It might also be helpful to talk to your client or patient about the stigma associated with gambling harms and the impact it might have on them. This can help to normalise what they’re going through.</p> <h3>Direct them to the right help</h3> <p>You can refer someone to the <a href="/tools-and-support/national-gambling-support-network/" title="The National Gambling Support Network"><span style="text-decoration: underline;">National Gambling Support Network</span></a> for free, confidential and tailored support. </p> </div> </div> </section> <section class="reference-list margin-none" > <div class="wrap"> <div class="reference-list-wrap"> <section class="references js-accordion" data-script="accordion"> <button type="button" class="references-button button js-accordion-button" aria-expanded="false" data-title="References">References</button> <div class="references__content js-accordion__content" aria-hidden="true"> <div class="references__item"> <h3 class="references__item-title h4">1. Annual GB Treatment and Support Survey 2022</h3> <p class="references__item-text body-s"></p> <a class="cta cta--primary" href="/media/jdclhafb/gambleaware-2022-treatment-and-support-report-1.pdf" target="_blank" rel="noopener noreferrer" id="" > <span> Annual GB Treatment and Support Survey 2022 </span> <span class="icon-end icon font-ico-external"></span> </a> </div> </div> </section> </div> </div> </section> </div> <div class="gleap js-gealp" data-script="gleap"> <div class="wrap"> <div class="gleap__container"> <div class="gleap-title h3">Is this page useful?</div> <div class="gleap__controls"> <div><b class="btn btn--inverted js-gleap-button" data-answer='Yes'>Yes</b> </div> <div><b class="btn btn--inverted js-gleap-button" data-answer='No'>No</b> </div> </div> <div><b class="btn btn--secondary js-gleap-button" data-answer='Report a problem'>Report a problem with this page</b> </div> </div> </div> </div> <section class="contact-banner" > <div class="wrap"> <div class="contact-banner__container"> <div class="contact-banner__column"> <div class="contact-banner__logo-container"> <img class="contact-banner__logo" src="/media/3wslw2i4/gamble-aware-logo.svg" alt="" /> <img class="contact-banner__logo contact-banner__logo--second" src="/media/pusbbkde/contact-logo.svg" alt="" /> </div> <h2 class="contact-banner__title h2">However you’re feeling right now, we’re here to help.</h2> </div> <div class="contact-banner__column"> <div class="contact-banner__subcolumn"> <div class="rte"><p>The <a href="/tools-and-support/national-gambling-support-network/" title="The National Gambling Support Network">National Gambling Support Network</a> helps people struggling with gambling, and people who are worried about someone else’s gambling.</p> <p>Call or chat online to an advisor, and speak one-to-one for confidential advice, information and support.</p> <p><span class="body-small">Delivered by <a rel="noopener" href="https://www.gamcare.org.uk/" target="_blank" title="GamCare">GamCare</a></span></p> <p><span class="body-small">24 hours a day • 7 days a week • UK only</span></p></div> </div> <div class="contact-banner__subcolumn"> <a class="cta cta--tangerine-50 js-support-tracking" data-value="Footer" href="/tools-and-support/support-in-your-area/" target="_self" rel="noopener noreferrer" id=""> <span class="icon-start icon font-ico-group"></span> <span> Find support in your area </span> </a> <button type="button" class="cta cta--primary cta--chatbot js-modal-chatbot-open js-tracking-livechat" data-value="Footer"><span class="icon font-ico-chat"></span><span>Live chat</span></button> <div class="modal js-modal-chatbot js-modal-chatbot-default" aria-expanded="false" > <div class="wrap"> <div class="modal__container" data-script="figure"> <div class="chatbot js-service-modal-container"> <button class="chatbot-button btn-close js-modal-chatbot-close"> <span class="sr-only">Close Chat Modal</span> <span>Close</span> <span class="icon font-ico-close"></span> </button> <h3 class="chatbot-title h3">Chat with an adviser</h3> <div class="chatbot__description rte body-s" ><p>The National Gambling Helpline’s live chat is free and confidential. If you’re ready to talk, the team are here to listen, 24 hours a day, every day of the year.</p></div> <div class="chatbot__form"> <iframe title="GamCare Chatbot" src=https://app.five9.eu/consoles/ChatConsole/index.html?title=Gamcare%20Chat&tenant=GamCare-%20(thru%20babble)&profiles=GambleAware&showProfiles=true&autostart=true&theme=https%3A%2F%2Fstage-gambleaware.uksouth01.umbraco.io%2Fcss%2Fstyle.min.css%3Fv%3D638671766815059399&surveyOptions=%7B%22showComment%22%3Atrue%2C%22requireComment%22%3Afalse%7D&fields=%7B%22name%22%3A%7B%22value%22%3A%22%22%2C%22show%22%3Atrue%2C%22label%22%3A%22Name%22%7D%2C%22email%22%3A%7B%22value%22%3A%22%22%2C%22show%22%3Atrue%2C%22label%22%3A%22Email%22%7D%2C%22Question%22%3A%7B%22value%22%3A%22%22%2C%22show%22%3Afalse%2C%22label%22%3A%22Question%22%2C%22required%22%3Afalse%7D%2C%22UserLocale%22%3A%7B%22value%22%3A%22en%22%2C%22show%22%3Afalse%7D%7D&playSoundOnMessage=true&allowCustomerToControlSoundPlay=false&showEmailButton=true&useBusinessHours=false&showPrintButton=false&allowUsabilityMenu=false&enableCallback=false&callbackList=&allowRequestLiveAgent=false></iframe> </div> <div class="chatbot__caption rte"> <p>The live chat is delivered by GamCare and only available to people in England, Scotland and Wales. If you’d prefer to speak to an adviser over the phone, call <span class="phone-number"><a href="tel:08088020133">0808 8020 133</a></span> For information on <a href="tel:08088020133" title="0808 8020 133"></a>how GamCare collect and process data, read the <a rel="noopener" href="https://www.gamcare.org.uk/privacy/privacy-support-and-treatment-services/" target="_blank">GamCare privacy policy.</a></p> </div> </div> </div> </div> </div> <a class="cta cta--primary cta--phone-number js-tracking-telephone" data-value="Footer" href="tel:08088020133"> <span class="font-ico-phone icon"></span> <span>Call 0808 8020 133</span> </a> </div> </div> </div> </div> </section></main> <footer class="footer"> <div class="wrap"> <ul class="footer__nav"> <li class="footer__nav-item"> <a class="link body-s" href="/terms-and-conditions/" target="_self" rel="noopener noreferrer" >Terms and conditions</a> </li> <li class="footer__nav-item"> <a class="link body-s" href="/policies/" target="_self" rel="noopener noreferrer" >Policies</a> </li> <li class="footer__nav-item"> <a class="link body-s" href="/join-our-team/" target="_self" rel="noopener noreferrer" >Join our team</a> </li> <li class="footer__nav-item"> <a class="link body-s" href="/what-we-do/branding-logos/" target="_self" rel="noopener noreferrer" >Branding and logos</a> </li> <li class="footer__nav-item"> <a class="link body-s" href="/donate/" target="_self" rel="noopener noreferrer" >Donate</a> </li> <li class="footer__nav-item"> <a class="link body-s" href="/about-us/" target="_self" rel="noopener noreferrer" >About us</a> </li> <li class="footer__nav-item"> <a class="link body-s" href="/contact-us/" target="_self" rel="noopener noreferrer" >Contact us</a> </li> </ul> <div class="footer__bottom"> <span class="footer__copyright body-s">Copyright 2024 GambleAware®</span> <div class="footer__socials"> <a class="footer__social footer__social--x" href=https://x.com/gambleawaregb?t=0VxH5ZGDq50vzhksa59y5Q&s=09 target="_blank" rel="noopener noreferrer" > <span class="sr-only">x</span> </a> <a class="footer__social footer__social--facebook" href=https://www.facebook.com/@gambleawaregb/ target="_blank" rel="noopener noreferrer" > <span class="sr-only">facebook</span> </a> <a class="footer__social footer__social--instagram" href=https://www.instagram.com/gambleawaregb?igsh=NHB1aGxmcXJlNDVq target="_blank" rel="noopener noreferrer" > <span class="sr-only">instagram</span> </a> </div> </div> </div> </footer> </body> </html><input type="hidden" value="/umbraco/api/filters/getArticles" id="filtersEndpoint">