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How We Are Funded - GambleAware
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font-ico-mute"></span> <span class="header-icon-link__text">Limiting gambling ads online</span> </a> </li> </ul> <ul class="header__column"> <li class="header__column-item"> <a class="header-icon-link" href="/tools-and-support/support-in-your-area/"> <span class="header-icon-link__icon font-ico-person-search"></span> <span class="header-icon-link__text">Support in your area</span> </a> </li> <li class="header__column-item"> <a class="header-icon-link" href="/tools-and-support/national-gambling-support-network/"> <span class="header-icon-link__icon font-ico-people-group"></span> <span class="header-icon-link__text">National Gambling Support Network</span> </a> </li> <li class="header__column-item"> <a class="header-icon-link" href="/tools-and-support/referring-a-patient-to-support/"> <span class="header-icon-link__icon font-ico-connection"></span> <span class="header-icon-link__text">Referring a patient to support</span> </a> </li> <li class="header__column-item"> <a class="header-icon-link" href="/tools-and-support/resources-for-professionals/"> <span class="header-icon-link__icon font-ico-charts"></span> <span class="header-icon-link__text">Resources for professionals</span> </a> </li> </ul> </div> </div> </div> </li> <li class="header__item js-header-sublevel"> <button class="header__button chevron-btn js-header-first-level-button js-header-button" type="button" aria-expanded="false" aria-controls="header-first-level-2" data-is-open="false">Our research</button> <div class="header__first-level js-header-first-level" id="header-first-level-2"> <div class="header__first-level-wrap"> <div class="header__notch js-header-notch"></div> <div class="header__first-level-top"> <a class="header-arrow-link" href="/our-research/"> <span class="header-arrow-link__text">Our research</span> <span class="header-arrow-link__icon font-ico-arrow-right"></span> </a> </div> <div class="header__first-level-bottom"> <ul class="header__column"> <li class="header__column-item"> <a class="header-icon-link" href="/our-research/publication-library/"> <span class="header-icon-link__icon font-ico-book"></span> <span class="header-icon-link__text">Publication library</span> </a> </li> <li class="header__column-item"> <a class="header-icon-link" href="/our-research/our-research-strategy/"> <span class="header-icon-link__icon font-ico-chess"></span> <span class="header-icon-link__text">Our research strategy</span> </a> </li> <li class="header__column-item"> <a class="header-icon-link" href="/our-research/understanding-gambling-harms/"> <span class="header-icon-link__icon font-ico-dice"></span> <span class="header-icon-link__text">Understanding gambling harms</span> </a> </li> <li class="header__column-item"> <a class="header-icon-link" href="/our-research/gambling-harm-stigma/"> <span class="header-icon-link__icon font-ico-mental-warning"></span> <span class="header-icon-link__text">Gambling harm stigma</span> </a> </li> </ul> <ul class="header__column"> <li class="header__column-item"> <a class="header-icon-link" href="/our-research/impact-on-communities/"> <span class="header-icon-link__icon font-ico-people-group"></span> <span class="header-icon-link__text">Impact on communities</span> </a> </li> <li class="header__column-item"> <a class="header-icon-link" href="/our-research/prevention-programmes/"> <span class="header-icon-link__icon font-ico-protection-bubble"></span> <span class="header-icon-link__text">Prevention programmes</span> </a> </li> <li class="header__column-item"> <a class="header-icon-link" href="/our-research/support-and-treatment-services/"> <span class="header-icon-link__icon font-ico-support-group"></span> <span class="header-icon-link__text">Support and treatment services</span> </a> </li> <li class="header__column-item"> <a class="header-icon-link" href="/our-research/policy-and-regulation/"> <span class="header-icon-link__icon font-ico-checkboard"></span> <span class="header-icon-link__text">Policy and regulation</span> </a> </li> </ul> <ul class="header__column"> <li class="header__column-item"> <a class="header-icon-link" href="/what-we-do/what-we-fund/live-funding-opportunities/"> <span class="header-icon-link__icon font-ico-savings"></span> <span class="header-icon-link__text">Live funding opportunities</span> </a> </li> </ul> </div> </div> </div> </li> <li class="header__item js-header-sublevel"> <button class="header__button chevron-btn js-header-first-level-button js-header-button" type="button" aria-expanded="false" aria-controls="header-first-level-3" data-is-open="false">What we do</button> <div class="header__first-level js-header-first-level" id="header-first-level-3"> <div class="header__first-level-wrap"> <div class="header__notch js-header-notch"></div> <div class="header__first-level-top"> <a class="header-arrow-link" href="/what-we-do/"> <span class="header-arrow-link__text">What we do</span> <span class="header-arrow-link__icon font-ico-arrow-right"></span> </a> </div> <div class="header__first-level-bottom"> <ul class="header__column"> <li class="header__column-item js-header-second-level-item"> <a class="header-icon-link header-icon-link--desktop" href="/what-we-do/our-strategy/"> <span class="header-icon-link__icon font-ico-multiple-checks"></span> <span class="header-icon-link__text header-icon-link__text--mobile-chevron">Our strategy</span> </a> <button class="header-icon-link header-icon-link--mobile js-header-second-level-button" type="button" aria-controls="navigation-first-column-0" aria-expanded="false"> <span class="header-icon-link__icon font-ico-multiple-checks"></span> <span class="header-icon-link__text header-icon-link__text--mobile-chevron">Our strategy</span> </button> <div class="header__sublevel-wrap js-header-second-level" id="navigation-first-column-0" data-is-open="false"> <div class="header__sublevel-holder"> <ul class="header__sublevel-list"> <li class="header__sublevel-first"> <a class="header-small-link" href="/what-we-do/our-strategy/">Our strategy</a> </li> <li class="header__sublevel-item"> <a class="header-small-link" href="/what-we-do/our-strategy/lived-experience-community/">Lived experience community</a> </li> <li class="header__sublevel-item"> <a class="header-small-link" href="/what-we-do/our-strategy/our-videos/">Our videos</a> </li> </ul> </div> </div> </li> <li class="header__column-item js-header-second-level-item"> <a class="header-icon-link header-icon-link--desktop" href="/what-we-do/how-we-are-governed/"> <span class="header-icon-link__icon font-ico-people-group"></span> <span class="header-icon-link__text header-icon-link__text--mobile-chevron">How we are governed</span> </a> <button class="header-icon-link header-icon-link--mobile js-header-second-level-button" type="button" aria-controls="navigation-first-column-1" aria-expanded="false"> <span class="header-icon-link__icon font-ico-people-group"></span> <span class="header-icon-link__text header-icon-link__text--mobile-chevron">How we are governed</span> </button> <div class="header__sublevel-wrap js-header-second-level" id="navigation-first-column-1" data-is-open="false"> <div class="header__sublevel-holder"> <ul class="header__sublevel-list"> <li class="header__sublevel-first"> <a class="header-small-link" href="/what-we-do/how-we-are-governed/">How we are governed</a> </li> <li class="header__sublevel-item"> <a class="header-small-link" href="/what-we-do/how-we-are-governed/our-people/">Our people</a> </li> <li class="header__sublevel-item"> <a class="header-small-link" href="/what-we-do/how-we-are-governed/how-we-are-funded/">How we are funded</a> </li> <li class="header__sublevel-item"> <a class="header-small-link" href="/what-we-do/how-we-are-governed/our-committees/">Our committees</a> </li> <li class="header__sublevel-item"> <a class="header-small-link" href="/what-we-do/how-we-are-governed/annual-reports-and-minutes/">Annual reports and minutes</a> </li> </ul> </div> </div> </li> </ul> <ul class="header__column"> <li class="header__column-item js-header-second-level-item"> <a class="header-icon-link header-icon-link--desktop" href="/what-we-do/what-we-fund/"> <span class="header-icon-link__icon font-ico-people-in-hands"></span> <span class="header-icon-link__text header-icon-link__text--mobile-chevron">What we fund</span> </a> <button class="header-icon-link header-icon-link--mobile js-header-second-level-button" type="button" aria-controls="navigation-first-column-0" aria-expanded="false"> <span class="header-icon-link__icon font-ico-people-in-hands"></span> <span class="header-icon-link__text header-icon-link__text--mobile-chevron">What we fund</span> </button> <div class="header__sublevel-wrap js-header-second-level" id="navigation-first-column-0" data-is-open="false"> <div class="header__sublevel-holder"> <ul class="header__sublevel-list"> <li class="header__sublevel-first"> <a 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<span class="header__support-icon font-ico-search"></span> <span> Search</span> </button> </div> <form class="header__form js-header-form" action="/search"> <button class="header__clear-button js-header-close-search-button" type="button"> <span class="font-ico-cross"></span> <span class="sr-only">Close search.</span> </button> <label for="header-search" class="sr-only">Search GambleAware</label> <input class="header__search-input body-medium js-header-search-input" id="header-search" placeholder="Search GambleAware" type="text" name="term"> <button class="orange-icon-button orange-icon-button--large orange-icon-button js-header-form-btn btn--disabled" type="submit"> <span class="orange-icon-button__icon font-ico-search"></span> <span> Search</span> </button> </form> </div> </div> </div> </div> </div> </nav> </header> <section class="standard-banner bg-tangerine-10 js-banner-position" data-script="position"> <div class="wrap"> <div class="breadcrumbs"> <ul class="breadcrumbs__list"> <li class="breadcrumbs__item"> <a href="/" class="breadcrumbs__item-link">Home</a> </li> <li class="breadcrumbs__item"> <a href="/what-we-do/" class="breadcrumbs__item-link">What we do</a> </li> <li class="breadcrumbs__item"> <a href="/what-we-do/how-we-are-governed/" class="breadcrumbs__item-link">How we are governed</a> </li> <li class="breadcrumbs__item breadcrumbs__item--active"> <a href="/what-we-do/how-we-are-governed/how-we-are-funded/" class="breadcrumbs__item-link">How we are funded</a> </li> </ul> </div> <div class="standard-banner__container"> <div class="standard-banner__content"> <h1 class="standard-banner__content-title h1">How we are funded</h1> <picture class="picture"> <img class="picture__img image" src="/media/id5agt4a/man-thinking.png?format=webp" alt="Decorative image."> </picture> <div class="standard-banner__content-text body-m rte"><p>We are committed to transparency and openness regarding how we are funded. We publish details of all donations and pledges received from organisations that profit from gambling in Great Britain.<br><br>If you have donated or formally pledged to GambleAware within a period covered on this page and your donation is not listed, contact <a rel="noopener" href="mailto:fundraising@gambleaware.org" target="_blank">fundraising@gambleaware.org</a>.</p></div> </div> <div class="standard-banner__media"> <picture class="picture"> <img class="picture__img image" src="/media/id5agt4a/man-thinking.png?format=webp" alt="Decorative image."> </picture> </div> </div> </div> </section> <main class="main"> <div class="main__container" data-pageKey="ff89ca8f-f6b1-4bdd-bb02-857b0ad07a98"> <section class="box-content-cta margin-extra-large box-content-cta--no-background" data-script="modal"> <div class="wrap"> <div class="box-content-cta__container"> <div class="box-content-cta__content"> <div class="rte body-l"><h2><strong>Types of funding we receive</strong></h2> <ul> <li style="font-weight: bold;"><strong>Voluntary donations qualifying as RPT contributions</strong></li> <li style="font-weight: bold;"><strong>Regulatory settlements</strong></li> <li style="font-weight: bold;"><strong>Donations of unclaimed winnings, dormant accounts or similar</strong></li> </ul></div> </div> </div> </div> <div class="modal modal--video js-modal js-modal-video" aria-expanded="false"> <div class="wrap"> <div class="modal__container"> <div class="modal__container-inner"> <button class="modal__close-button js-modal-close" type="button" > <span class="modal__close-text">Close</span> </button> <div class="modal__video js-modal-video-container"> Video placeholder </div> <button class="sr-only" type="button" role="presentation" >Close</button> </div> </div> </div> </div></section><section class="zig-zag-full-height margin-extra-large" > <div class="wrap"> <div class="zig-zag-full-height__container zig-zag-full-height__container--flip bg-grey-40"> <div class="zig-zag-full-height__copy"> <h2 class="zig-zag-full-height__copy-title h2">Voluntary donations</h2> <div class="zig-zag-full-height__text rte"><p>We ask all those who profit from gambling to donate a minimum 0.1% of their annual Gross Gambling Yield (GGY) to GambleAware each year. We ask those with an annual GGY of less than £250,000 to donate a minimum of £250.</p></div> <div class="zig-zag-full-height__image-wrap zig-zag-full-height__image-wrap--mobile"> <picture class="picture"> <img class="picture__img image" src="/media/5m5jvzjg/people-hug.png?format=webp" alt="Decorative image."> </picture> </div> <div class="zig-zag-full-height__links"> <a class="cta cta--primary" href="/donate/" target="_self" rel="noopener noreferrer" id="" > <span> Make a donation </span> <span class="icon-end icon font-ico-arrow-right"></span> </a> </div> </div> <div class="zig-zag-full-height__media zig-zag-full-height__media--desktop"> <div class="zig-zag-full-height__image-wrap"> <picture class="picture"> <img class="picture__img image" src="/media/5m5jvzjg/people-hug.png?format=webp" alt="Decorative image."> </picture> </div> </div> </div> </div> </section><section class="zig-zag-full-height margin-extra-large" > <div class="wrap"> <div class="zig-zag-full-height__container bg-tangerine-10"> <div class="zig-zag-full-height__copy"> <h2 class="zig-zag-full-height__copy-title h2">Regulatory settlements</h2> <div class="zig-zag-full-height__text rte"><p>A regulatory settlement is an agreement between the Gambling Commission and a gambling operator in cases where concerns have been raised about the operator.<br><br>When the Gambling Commission takes regulatory action against an operator, one resolution is for the operator to make a payment to an approved organisation delivering gambling harm research, prevention or treatment services.<br><br>When regulatory settlements are paid to GambleAware we use the funds to:</p> <ul> <li style="font-weight: bold;"><strong>improve existing services</strong></li> <li style="font-weight: bold;"><strong>support innovation and develop tools to help reduce gambling harm</strong></li> </ul></div> <div class="zig-zag-full-height__image-wrap zig-zag-full-height__image-wrap--mobile"> <picture class="picture"> <img class="picture__img image" src="/media/f5dbi3nt/regulatory-settlements.jpg?format=webp" alt="Decorative image."> </picture> </div> <div class="zig-zag-full-height__links"> <a class="cta cta--primary" href="/what-we-do/what-we-fund/funded-programmes-and-commissioning/#" target="_self" rel="noopener noreferrer" id="" > <span> Find out more about our regulatory settlement funding </span> <span class="icon-end icon font-ico-arrow-right"></span> </a> </div> </div> <div class="zig-zag-full-height__media zig-zag-full-height__media--desktop"> <div class="zig-zag-full-height__image-wrap"> <picture class="picture"> <img class="picture__img image" src="/media/f5dbi3nt/regulatory-settlements.jpg?format=webp" alt="Decorative image."> </picture> </div> </div> </div> </div> </section><section class="zig-zag-full-height margin-extra-large" > <div class="wrap"> <div class="zig-zag-full-height__container zig-zag-full-height__container--flip bg-grey-40"> <div class="zig-zag-full-height__copy"> <h2 class="zig-zag-full-height__copy-title h2">Donations of unclaimed winnings, dormant accounts or similar</h2> <div class="zig-zag-full-height__text rte"><p>We sometimes receive additional donations from organisations that profit from gambling. For example, donations of unclaimed winnings, dormant accounts or similar. These are not classed as RPT donations derived from Gross Gambling Yield.</p></div> <div class="zig-zag-full-height__image-wrap zig-zag-full-height__image-wrap--mobile"> <picture class="picture"> <img class="picture__img image" src="/media/hmabltyw/people-workingx.png?format=webp" alt="Decorative image."> </picture> </div> <div class="zig-zag-full-height__links"> </div> </div> <div class="zig-zag-full-height__media zig-zag-full-height__media--desktop"> <div class="zig-zag-full-height__image-wrap"> <picture class="picture"> <img class="picture__img image" src="/media/hmabltyw/people-workingx.png?format=webp" alt="Decorative image."> </picture> </div> </div> </div> </div> </section><section class="accordion-list margin-none" data-script="accordion"> <h2 class="accordion-list-title h2" data-title="View our past donations">View our past donations</h2> <div class="accordion-list__wrap"> <section class="accordion js-accordion"> <button type="button" class="accordion-button js-accordion-button h4" aria-expanded="false" data-title="1 April 2023 to 31 March 2024" >1 April 2023 to 31 March 2024</button> <div class="accordion__content js-accordion__content"> <div class="accordion__copy rte"> <h3>Donations received</h3> <p>The total donations and pledges we received between 1 April 2023 and 31 March 2024 qualifying as RET contributions from gambling operators was £49.5m.</p> <p><a rel="noopener" href="/media/i4oapfs2/gambleaware-2023-2024-supporters.xlsx" target="_blank" title="Gambleaware 2023 2024 Supporters"><span class="cta-orange">Download the full datasheet</span></a></p> <h3>2023 to 2024 regulatory settlements</h3> <p>In August 2023 the Gambling Commission agreed to direct a number of regulatory settlements to GambleAware for specific, agreed purposes in keeping with the Commission’s Statement of Principles.</p> <p>Between 1 April 2023 and 31 March 2024 we received £33,488,894.31 in regulatory settlements.</p> <h3>Additional donations: Dormant accounts, unclaimed winnings and other</h3> <p>Between April 2023 and 31 March 2024 these donations amounted to £322,297.19.</p> </div> <button type="button" class="accordion__content-button js-accordion__content-button" >Close <span class="sr-only">1 April 2023 to 31 March 2024</span></button> </div> </section><section class="accordion js-accordion"> <button type="button" class="accordion-button js-accordion-button h4" aria-expanded="false" data-title="1 April 2022 to 31 March 2023" >1 April 2022 to 31 March 2023</button> <div class="accordion__content js-accordion__content"> <div class="accordion__copy rte"> <h3>Donations received</h3> <p>The total donations we received between 1 April 2022 and 31 March 2023 qualifying as RET contributions from gambling operators was £46.5m.</p> <p><a href="/media/rqxpily4/gambleaware-2022-2023-supporters.xlsx"><span class="cta-orange">Download the full datasheet</span></a></p> <h3>2022 to 2023 regulatory settlements</h3> <p>We did not receive a contribution from a regulatory settlement between 1 April 2022 and 31 March 2023.</p> <h3>Additional donations: Dormant accounts, unclaimed winnings and other</h3> <p>Between 1 April 2022 and 31 March 2023 these donations amounted to £64,230.32.</p> </div> <button type="button" class="accordion__content-button js-accordion__content-button" >Close <span class="sr-only">1 April 2022 to 31 March 2023</span></button> </div> </section><section class="accordion js-accordion"> <button type="button" class="accordion-button js-accordion-button h4" aria-expanded="false" data-title="1 April 2021 to 31 March 2022" >1 April 2021 to 31 March 2022</button> <div class="accordion__content js-accordion__content"> <div class="accordion__copy rte"> <h3>Donations received</h3> <p>The total donations and pledges we received between 1 April 2021 and 31 March 2022 qualifying as RET contributions from gambling operators was £34.7million. This excludes regulatory settlements and additional donations.</p> <p><a href="/media/felk24uz/gambleaware-2021-2022-supporters.xlsx" title="Gambleaware 2021 2022 Supporters"><span class="cta-orange">Download the full datasheet</span></a></p> <h3>2021 to 2022 regulatory settlements</h3> <p>We did not receive a contribution from a regulatory settlement between 1 April 2021 and 31 March 2022.</p> </div> <button type="button" class="accordion__content-button js-accordion__content-button" >Close <span class="sr-only">1 April 2021 to 31 March 2022</span></button> </div> </section><section class="accordion js-accordion"> <button type="button" class="accordion-button js-accordion-button h4" aria-expanded="false" data-title="1 April 2020 to 31 March 2021" >1 April 2020 to 31 March 2021</button> <div class="accordion__content js-accordion__content"> <div class="accordion__copy rte"> <h3>Donations received</h3> <p>The total donations and pledges we received between 1 April 2020 and 31 March 2021 qualifying as RET contributions from gambling operators was £19.1million. This excludes regulatory settlements and additional donations.</p> <p><a href="/media/xuzgrkwx/gambleaware-2020-2021-supporters.xlsx" title="Gambleaware 2020 2021 Supporters"><span class="cta-orange">Download the full datasheet</span></a></p> <h3>2020 to 2021 regulatory settlements</h3> <p>Between 1 April 2020 and 31 March 2021 we received £8.8 million in regulatory settlements.</p> <h3>Additional donations: Dormant accounts, unclaimed winnings and other</h3> <p>Between 1 April 2020 and 31 March 2021 these donations amounted to £126,655.79.</p> </div> <button type="button" class="accordion__content-button js-accordion__content-button" >Close <span class="sr-only">1 April 2020 to 31 March 2021</span></button> </div> </section> </div> </section> </div> <div class="gleap js-gealp" data-script="gleap"> <div class="wrap"> <div class="gleap__container"> <div class="gleap-title h3">Is this page useful?</div> <div class="gleap__controls"> <div><b class="btn btn--inverted js-gleap-button" data-answer='Yes'>Yes</b> </div> <div><b class="btn btn--inverted js-gleap-button" data-answer='No'>No</b> </div> </div> <div><b class="btn btn--secondary js-gleap-button" data-answer='Report a problem'>Report a problem with this page</b> </div> </div> </div> </div> <section class="contact-banner" > <div class="wrap"> <div class="contact-banner__container"> <div class="contact-banner__column"> <div class="contact-banner__logo-container"> <img class="contact-banner__logo" src="/media/3wslw2i4/gamble-aware-logo.svg" alt="" /> <img class="contact-banner__logo contact-banner__logo--second" src="/media/pusbbkde/contact-logo.svg" alt="" /> </div> <h2 class="contact-banner__title h2">However you’re feeling right now, we’re here to help.</h2> </div> <div class="contact-banner__column"> <div class="contact-banner__subcolumn"> <div class="rte"><p>The <a href="/tools-and-support/national-gambling-support-network/" title="The National Gambling Support Network">National Gambling Support Network</a> helps people struggling with gambling, and people who are worried about someone else’s gambling.</p> <p>Call or chat online to an advisor, and speak one-to-one for confidential advice, information and support.</p> <p><span class="body-small">Delivered by <a rel="noopener" href="https://www.gamcare.org.uk/" target="_blank" title="GamCare">GamCare</a></span></p> <p><span class="body-small">24 hours a day • 7 days a week • UK only</span></p></div> </div> <div class="contact-banner__subcolumn"> <a class="cta cta--tangerine-50 js-support-tracking" data-value="Footer" href="/tools-and-support/support-in-your-area/" target="_self" rel="noopener noreferrer" id=""> <span class="icon-start icon font-ico-group"></span> <span> Find support in your area </span> </a> <button type="button" class="cta cta--primary cta--chatbot js-modal-chatbot-open js-tracking-livechat" data-value="Footer"><span class="icon font-ico-chat"></span><span>Live chat</span></button> <div class="modal js-modal-chatbot js-modal-chatbot-default" aria-expanded="false" > <div class="wrap"> <div class="modal__container" data-script="figure"> <div class="chatbot js-service-modal-container"> <button class="chatbot-button btn-close js-modal-chatbot-close"> <span class="sr-only">Close Chat Modal</span> <span>Close</span> <span class="icon font-ico-close"></span> </button> <h3 class="chatbot-title h3">Chat with an adviser</h3> <div class="chatbot__description rte body-s" ><p>The National Gambling Helpline’s live chat is free and confidential. If you’re ready to talk, the team are here to listen, 24 hours a day, every day of the year.</p></div> <div class="chatbot__form"> <iframe title="GamCare Chatbot" src=https://app.five9.eu/consoles/ChatConsole/index.html?title=Gamcare%20Chat&tenant=GamCare-%20(thru%20babble)&profiles=GambleAware&showProfiles=true&autostart=true&theme=https%3A%2F%2Fstage-gambleaware.uksouth01.umbraco.io%2Fcss%2Fstyle.min.css%3Fv%3D638671766815059399&surveyOptions=%7B%22showComment%22%3Atrue%2C%22requireComment%22%3Afalse%7D&fields=%7B%22name%22%3A%7B%22value%22%3A%22%22%2C%22show%22%3Atrue%2C%22label%22%3A%22Name%22%7D%2C%22email%22%3A%7B%22value%22%3A%22%22%2C%22show%22%3Atrue%2C%22label%22%3A%22Email%22%7D%2C%22Question%22%3A%7B%22value%22%3A%22%22%2C%22show%22%3Afalse%2C%22label%22%3A%22Question%22%2C%22required%22%3Afalse%7D%2C%22UserLocale%22%3A%7B%22value%22%3A%22en%22%2C%22show%22%3Afalse%7D%7D&playSoundOnMessage=true&allowCustomerToControlSoundPlay=false&showEmailButton=true&useBusinessHours=false&showPrintButton=false&allowUsabilityMenu=false&enableCallback=false&callbackList=&allowRequestLiveAgent=false></iframe> </div> <div class="chatbot__caption rte"> <p>The live chat is delivered by GamCare and only available to people in England, Scotland and Wales. 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