E-Fulfilment | ZALORA

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Discover how ZALORA champions sustainability through conscious commerce within Southeast Asia.</p> <div class="read-more"><a href="/sustainability#people_+_planet_positive_vision">KNOW MORE</a></div> <div class="read-more"><a href="https://global-fashion-group.com/wp-content/uploads/2024/03/GFG_People-Planet-Positive-Report_2023.pdf" target="_blank">DOWNLOAD PEOPLE & PLANET POSITIVE REPORT 2023</a></div> </div> </div> </div> </li> <li class="nav-item nav-item--expanded dropdown nav-item--active-trail"> <a href="/e-commerce-solutions" class="red menu-link-wrap" data-drupal-link-system-path="node/13">E-Commerce Solutions</a> <div class="menu_link_content menu-link-contentmain view-mode-default dropdown-menu menu-dropdown-0 menu-type-default"> <div class="desc-menu-1"></div> <ul class="clearfix nav navbar-nav menu menu-level-1"> <li class="nav-item nav-item--expanded dropdown"> <span class="menu-link-wrap">Marketing Services</span> <div class="menu_link_content menu-link-contentmain 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class="desc-menu-2"></div> <ul class="clearfix nav navbar-nav menu menu-level-2"> <li class="nav-item"> <a href="/e-commerce-solutions/e-distribution" class="menu-link-wrap" data-drupal-link-system-path="node/6">Overview</a> <div class="menu_link_content menu-link-contentmain view-mode-default dropdown-menu"> </div> </li> <li class="nav-item"> <a href="/e-commerce-solutions/e-distribution/e-store-management" class="menu-link-wrap" data-drupal-link-system-path="node/20">E-Store Management</a> <div class="menu_link_content menu-link-contentmain view-mode-default dropdown-menu"> </div> </li> <li class="nav-item"> <a href="/e-commerce-solutions/e-distribution/e-commerce-development" class="menu-link-wrap" data-drupal-link-system-path="node/129">E-Commerce Development</a> <div class="menu_link_content menu-link-contentmain view-mode-default dropdown-menu"> </div> </li> </ul> </div> </li> <li class="nav-item nav-item--expanded dropdown"> <span class="menu-link-wrap">Data Services</span> <div 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dropdown-menu"> </div> </li> </ul> </div> </li> <li class="nav-item nav-item--expanded dropdown"> <span class="menu-link-wrap">Production Services</span> <div class="menu_link_content menu-link-contentmain view-mode-default dropdown-menu menu-dropdown-1 menu-type-default"> <div class="desc-menu-2"></div> <ul class="clearfix nav navbar-nav menu menu-level-2"> <li class="nav-item"> <a href="/e-commerce-solutions/production-services/zps-zalora-production-service" class="menu-link-wrap" data-drupal-link-system-path="node/127">ZPS: ZALORA Production Services</a> <div class="menu_link_content menu-link-contentmain view-mode-default dropdown-menu"> </div> </li> </ul> </div> </li> <li class="nav-item nav-item--expanded dropdown"> <span class="menu-link-wrap">Case studies</span> <div class="menu_link_content menu-link-contentmain view-mode-default dropdown-menu menu-dropdown-1 menu-type-default"> <div class="desc-menu-2"></div> <ul class="clearfix nav navbar-nav menu menu-level-2"> <li 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field--label-hidden field__item"><p><strong>Sell on ZALORA</strong></p> <p>Leverage ZALORA’s market reach as well as industry expertise and capabilities to bring your business to greater heights in the e-commerce sphere.</p> <div class="read-more"><a href="/sell-on-zalora">KNOW MORE</a></div> </div> </div> </div> </li> <li class="nav-item"> <a href="/industry-leadership" class="blue menu-link-wrap" data-drupal-link-system-path="node/58">Industry Leadership</a> <div class="menu_link_content menu-link-contentmain view-mode-default dropdown-menu"> </div> </li> <li class="nav-item"> <a href="/newsroom" class="menu-link-wrap" data-drupal-link-system-path="node/59">Newsroom</a> <div class="menu_link_content menu-link-contentmain view-mode-default dropdown-menu"> </div> </li> <li class="nav-item"> <a href="/faq" class="menu-link-wrap" data-drupal-link-system-path="node/32">FAQ</a> <div class="menu_link_content menu-link-contentmain view-mode-default dropdown-menu"> </div> </li> </ul> </nav> <ul class="clearfix nav hideondesktop menu-secondary"> <li class="nav-item"> <a href="/sell-on-zalora/contact-us" class="cont-cls nav-link nav-link--sell-zalora-contact-us" data-drupal-link-system-path="node/126">CONTACT US</a> </li> <li class="nav-item"> <a href="/get-in-touch" class="partner-with-zal nav-link nav-link--get-in-touch" data-drupal-link-system-path="node/135">ENQUIRE HERE</a> </li> </ul> </div> </nav> </header> <div class="highlighted"> <aside class="container section clearfix" role="complementary"> <div data-drupal-messages-fallback class="hidden"></div> </aside> </div> <div id="main-wrapper" class="layout-main-wrapper clearfix"> <div id="main" class="container-fluid"> <div class="row row-offcanvas row-offcanvas-left clearfix"> <main class="main-content col" id="content" role="main"> <section class="section"> <a id="main-content" tabindex="-1"></a> <div id="block-zalora-theme-content" class="block block-system block-system-main-block"> <div class="content"> <article data-history-node-id="5" role="article" about="/e-commerce-solutions/e-fulfilment" class="node node--type-e-commerce-solutions node--view-mode-full clearfix"> <header> </header> <div class="node__content clearfix"> <div class="node-banner"> <div id="block-zalora-theme-breadcrumbs" class="block block-system block-system-breadcrumb-block"> <div class="content"> <nav role="navigation" aria-label="breadcrumb"> <ol class="breadcrumb"> <li class="breadcrumb-item"> <a href="/">Home</a> </li> <li class="breadcrumb-item"> <a href="/e-commerce-solutions">E-Commerce Expertise & Solutions</a> </li> <li class="breadcrumb-item active"> E-Fulfilment </li> </ol> </nav> </div> </div> <div class="node-banner-wrap"> <div class="mobilebannerimg"> <div class="field field--name-field-mobile-banner field--type-image field--label-hidden field__item"> <img src="/sites/default/files/2023-04/banner_2.jpeg" width="1047" height="1080" alt="E-fulfilment" typeof="foaf:Image" /> </div> </div> <div class="bannerimg"> <div class="field field--name-field-banner field--type-image field--label-hidden field__item"> <img src="/sites/default/files/2023-04/banner%20image%20%281%29.jpeg" width="1920" height="970" alt="E-fulfilment" typeof="foaf:Image" /> </div> </div> <div class="main-tit-bdy"> <div class="main-tit-bdy-bot"> <div class="node-title amari-regular-120"><span class="field field--name-title field--type-string field--label-hidden">E-Fulfilment</span> </div> <div class="apercu-light-22 apercu-medium-strong-18 node-banner-body"><p> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p class="text-align-justify">As part of the broader Operations by GFG (OpsbG), we have been perfecting our approach to B2C fashion e-commerce using a mixture of centralised stock management and localised delivery, as well as return management and payment options for customers in all markets. Discover how our extensive e-commerce expertise and solutions can take your brand to the next level.</p> <p class="mb-md-4"><strong class="fs-14-laptop forced">FIND OUT MORE ABOUT OUR</strong></p> <p><a href="/e-commerce-solutions/e-fulfilment/multi-channel-fulfilment">MULTI-CHANNEL FULFILMENT</a></p> <p><a href="/e-commerce-solutions/e-fulfilment/delivery-logistics">DELIVERY & LOGISTICS</a></p> </div> </p> </div> </div> </div> <div class="banner-right-img"> </div> </div> </div> <div class="field field--name-field-paragraph field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--type--text-area paragraph--view-mode--default" id="paragraph-554"> <div class="text-area-solo container clearfix text-formatted field field--name-field-text-area field--type-text-long field--label-hidden field__item"><div class="bs_grid null"> <div class="no-gutters row " data-row-lg="none" data-row-md="3_9" data-row-none="4_8" data-row-sm="none" data-row-xl="4_8"> <div class="col-4 col-md-3 col-xl-4"> <h2>About Our Services</h2> </div> <div class="col-8 col-md-9 col-xl-8"> <p class="text-align-justify">At ZALORA, our mission statement is “To connect People to the Limitless World of Fashion”, a statement which merges:</p> <ul> <li class="text-align-justify">Our work as a “customer-facing entity” enables local designers to grow while allowing customers to find what they wish for as easily as possible.</li> <li class="text-align-justify">Our role as enablers through the B2B space and the spin-off of our in house delivery fleet for last-mile delivery enablement to various partners.</li> <li class="text-align-justify">Our role as data aggregators which provide insights to brand partners on how to better target their customers, as well as where to open their next shop in our region.</li> <li class="text-align-justify">Our role as a Media and Advertising platform introducing the latest brands and fashion to Southeast Asian consumers through a strong understanding of local channels and communication angles.</li> </ul> <p class="text-align-justify">ZALORA aims at achieving this goal through its value pillars: Integrity, Ownership, Excellence and Teamwork.</p> </div> </div> </div> </div> <div class="hidden field field--name-field-field-class field--type-string field--label-hidden field__item">z-py-90 laptop-f50 laptop-f16 laptop-fwlight apercu-light-20 check-li</div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--main-img-txt-ater- paragraph--view-mode--default" id="paragraph-556"> <div class="img-txt-alter field field--name-field-img-and-text- field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--type--image-and-text-alternative- paragraph--view-mode--default" > <div class="left-div col-lg-6 col-sm-12"> <div class="field field--name-field-video-parag field--type-video field--label-hidden field__item"><video class="lazyload" id="video-player" preload="auto" controls style="width:100%;px;height:100%;px;" > <source src="/sites/default/files/video-thumbnails/2022-08/zalora_fulfillment_capabilities_with_rostin.mp4"/> </video></div> </div> <div class="right-div col-lg-6 col-sm-12"> <div class="text-alter apercu-light-22 amari-regular-h2-70 field field--name-field-text-area-alter field--type-text-long field--label-hidden field__item"><h2>About Our Warehousing & Transport</h2> <p class="text-align-justify">For ten years, we have been perfecting our approach to B2C fashion e-commerce, allowing us to achieve <strong class="apercu-bold forced">the highest NPS (Net Promoter Score) 75+</strong> (reaching 82 in some of our largest markets like Indonesia) within the region. We also have experience in storing and managing stock for our partners, <strong>with over 45% of the items</strong> in our warehouses being owned by third party brands and fulfilled/managed by ZALORA.</p> <div class="col-12 row"> <div class="col-6 text-center"><span class="apercu-bold-50" style="color: black;">75+</span> <p>Highest NPS (Net Promoter Score) within the region</p> </div> <div class="col-6 text-center"><span class="apercu-bold-50" style="color: black;">45%</span> <p>Owned by third party brands and fulfilled/managed by ZALORA</p> </div> </div> <script> <![CDATA[// ><!]]> </script></div> </div> <div class="hidden field field--name-field-field-class field--type-string field--label-hidden field__item">simple-style padding-top-90 padding-bottom-90</div> </div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--text-area paragraph--view-mode--default" id="paragraph-557"> <div class="text-area-solo container clearfix text-formatted field field--name-field-text-area field--type-text-long field--label-hidden field__item"><div class="bs_grid null"> <div class="no-gutters row " data-row-lg="none" data-row-md="3_9" data-row-none="4_8" data-row-sm="none" data-row-xl="4_8"> <div class="col-4 col-md-3 col-xl-4"> <h2>What Sets Our Warehousing & Logistics Services Apart?</h2> </div> <div class="col-8 ps-md-5 col-md-9 col-xl-8"> <ul> <li class="text-align-justify">We currently manage the fulfilment of e-commerce orders on Brand.com platforms for over <strong style="font-family: 'Apercu Bold', sans-serif;">24 international brands</strong>, in addition to the storage and fulfilment of ZALORA.com orders for more than <strong style="font-family: 'Apercu Bold', sans-serif;">300 local & international brands</strong>.</li> <li class="text-align-justify">Through our Public Bonded Warehouse License in Malaysia, our regional e-fulfilment centre ensures <strong style="font-family: 'Apercu Bold', sans-serif;">ease of movement and speed for cross-border movements</strong>.</li> <li class="text-align-justify">We operate a B2C e-commerce business at scale across our markets with <strong style="font-family: 'Apercu Bold', sans-serif;">experience in managing the operational impact and strain of fast growth in complex markets</strong>.</li> <li class="text-align-justify">We offer the widest array of return logistics options with <strong style="font-family: 'Apercu Bold', sans-serif;"> more than 8,000 drop-off and collection points in Southeast Asia</strong> consolidated under one roof.</li> <li class="text-align-justify">Our set-up speed and efficiency are fully <strong style="font-family: 'Apercu Bold', sans-serif;">optimised from a tax point of view</strong>.</li> </ul> </div> </div> </div> </div> <div class="hidden field field--name-field-field-class field--type-string field--label-hidden field__item">z-py-90 laptop-f50 laptop-f16 laptop-fwlight apercu-light-20 check-li</div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--block-field paragraph--view-mode--default" id="paragraph-902"> <div class="field field--name-field-block field--type-block-field field--label-hidden field__item"><div class="views-element-container block-map-infra block block-views block-views-blockmaps-block-infra-map" id="block-views-block-maps-block-infra-map"> <div class="content wow fadeIn box" data-wow-duration="1s" data-wow-delay="0.3s" data-wow-offset="10"> <div><div class="interactive-map view view-maps view-id-maps view-display-id-block_infra_map js-view-dom-id-c0cc26a26fea61fc530ab4b6c37f06ffe2b8f5d4dbab54341c9c84a426f87254"> <div class="view-header"> <div class="row header-info"> <div class="content-left col-12 col-md-4"> <h2 class="block__title">Our <br /> Infrastructure</h2> </div> <div class="content-right col-12 col-md-8"> <div class="tf-top-info"> <p>We operate a network of fully-fledged fulfilment centres (warehouses) and smaller return hubs across all major cities in Southeast Asia.</p> </div> </div> </div> <div class="main-map" id="main-map"> <div class="row"> <div class="col-4 tf-map-offset"> </div> <div class="tf-map-data col-4"> <div class="item paragraph-type-map_data"> <div class="item-wrapper"> <div class="row justify-content-xl-end"> <div class="item__image col-3"> <img class="lazyload" data-src="/sites/default/files/2021-11/warehouse%20%281%29%402x.png"> </div> <div class="content-right col-9"> <div class="item__title"> 1 x Regional E-Fulfilment Center </div> <div class="item__description"> <p>Malaysia with PBWL and AEO*</p> </div> </div> </div> </div> </div> <div class="item paragraph-type-map_data"> <div class="item-wrapper"> <div class="row justify-content-xl-end"> <div class="item__image col-3"> <img class="lazyload" data-src="/sites/default/files/2021-11/delivery_1.png"> </div> <div class="content-right col-9"> <div class="item__title"> 2 x Local E-Fulfilment Centres </div> <div class="item__description"> <p>Philippines & Indonesia</p> </div> </div> </div> </div> </div> <div class="item paragraph-type-map_data"> <div class="item-wrapper"> <div class="row justify-content-xl-end"> <div class="item__image col-3"> <img class="lazyload" data-src="/sites/default/files/2021-11/return.png"> </div> <div class="content-right col-9"> <div class="item__title"> 3 x Local Return Centres </div> <div class="item__description"> <p>Singapore, Hong Kong, Taiwan</p> </div> </div> </div> </div> </div> <div class="item paragraph-type-map_data"> <div class="item-wrapper"> <div class="row justify-content-xl-end"> <div class="item__image col-3"> <img class="lazyload" data-src="/sites/default/files/2021-11/cargo.png"> </div> <div class="content-right col-9"> <div class="item__title"> 4 x In-House Delivery Fleet </div> <div class="item__description"> <p>Malaysia, Singapore, Philippines, Indonesia</p> </div> </div> </div> </div> </div> <div class="item paragraph-type-map_data"> <div class="item-wrapper"> <div class="row justify-content-xl-end"> <div class="item__image col-3"> <img class="lazyload" data-src="/sites/default/files/2021-11/cod_0.png"> </div> <div class="content-right col-9"> <div class="item__title"> Full Cash On Delivery coverage </div> <div class="item__description"> <p>Across all 6 markets</p> </div> </div> </div> </div> </div> <div class="item paragraph-type-map_data"> <div class="item-wrapper"> <div class="row justify-content-xl-end"> <div class="item__image col-3"> <img class="lazyload" data-src="/sites/default/files/2021-11/warehouse_1.png"> </div> <div class="content-right col-9"> <div class="item__title"> 10,000+ Return Drop-off Centres </div> <div class="item__description"> <p>Across all 6 markets</p> </div> </div> </div> </div> </div> <div class="item paragraph-type-map_note"> <div class="item-wrapper"> <p>*Public Bonded Warehouse License (PBWL) and Authorized Economic Operator (AEO) accreditation</p> </div> </div> </div> <div class="content-right tf-map-interactive position-relative col-4"> <div class="btn-trigger-map btn-trigger d-none" data-target=".tf-map-interactive"> <svg xmlns="http://www.w3.org/2000/svg" version="1.1" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:svgjs="http://svgjs.com/svgjs" width="70" height="70" x="0" y="0" viewBox="0 0 511.99995 511" style="enable-background:new 0 0 512 512" xml:space="preserve" class=""><g><path xmlns="http://www.w3.org/2000/svg" d="m128.378906 272.066406h-22.960937c-6.023438 0-11.460938 3.585938-13.84375 9.109375l-63.5625 148.003907 150.953125-77.097657c-18.070313-25.003906-35.949219-52.582031-50.585938-80.015625zm0 0" fill="#000000" data-original="#000000" class=""></path><path xmlns="http://www.w3.org/2000/svg" d="m420.421875 281.175781c-2.378906-5.523437-7.820313-9.109375-13.839844-9.109375h-22.960937c-27.640625 51.796875-67.910156 105.324219-93.527344 134.773438-18.015625 20.664062-50.195312 20.640625-68.183594 0-1.839844-2.113282-11.445312-13.234375-24.675781-30.335938l-27.214844 13.90625 102.945313 102.746094 195.0625-101.125zm0 0" fill="#000000" data-original="#000000" class=""></path><path xmlns="http://www.w3.org/2000/svg" d="m9.441406 472.433594-8.210937 19.121094c-4.25 9.894531 3.03125 20.945312 13.839843 20.945312h221.050782c1.382812-1.027344 1.398437-.964844 8.820312-4.8125l-103.097656-102.882812zm0 0" fill="#000000" data-original="#000000" class=""></path><path xmlns="http://www.w3.org/2000/svg" d="m510.769531 491.554688-30.84375-71.820313-178.9375 92.765625h195.941407c10.785156 0 18.097656-11.03125 13.839843-20.945312zm0 0" fill="#000000" data-original="#000000" class=""></path><path xmlns="http://www.w3.org/2000/svg" d="m271.058594 135.824219c0-8.289063-6.757813-15.027344-15.058594-15.027344-8.304688 0-15.058594 6.738281-15.058594 15.027344 0 8.285156 6.753906 15.027343 15.058594 15.027343 8.300781 0 15.058594-6.742187 15.058594-15.027343zm0 0" fill="#000000" data-original="#000000" class=""></path><path xmlns="http://www.w3.org/2000/svg" d="m267.363281 386.117188c5.070313-5.820313 124.160157-143.578126 124.160157-238.273438 0-195.265625-271.046876-197.648438-271.046876 0 0 94.695312 119.089844 232.453125 124.160157 238.273438 6.003906 6.886718 16.734375 6.878906 22.726562 0zm-56.539062-250.292969c0-24.859375 20.265625-45.082031 45.175781-45.082031 24.90625 0 45.171875 20.222656 45.171875 45.082031 0 24.855469-20.265625 45.078125-45.171875 45.078125-24.910156 0-45.175781-20.222656-45.175781-45.078125zm0 0" fill="#000000" data-original="#000000" class=""></path></g></svg> <p>Tap to use the interactive map</p> </div> <div class="position-relative map-interactive"> <img src="/sites/default/files/2021-11/test_0.svg"> <div class="views-element-container"><div class="view view-maps view-id-maps view-display-id-block_infra_map_list js-view-dom-id-44dd144ce5093a84dc73201f758f2be529fc51f9421c2f71b0dbe439874f4d16"> <div class="view-content row"> <div id="marker-id-169" class="map-marker text-pos-right alignment-bottom" style="top: 4%; left: 67%; right: auto; bottom: auto;" data-target="#map-item-169"> <span>Taiwan</span> </div> <div id="marker-id-168" class="map-marker text-pos-right alignment-top" style="top: 59%; left: 25%; right: auto; bottom: auto;" data-target="#map-item-168"> <span>Singapore</span> </div> <div id="marker-id-167" class="map-marker text-pos-bottom alignment-center" style="top: 5%; left: 44%; right: auto; bottom: auto;" data-target="#map-item-167"> <span>Hong Kong</span> </div> <div id="marker-id-166" class="map-marker text-pos-right alignment-top" style="top: 52%; left: 20%; right: auto; bottom: auto;" data-target="#map-item-166"> <span>Malaysia</span> </div> <div id="marker-id-154" class="map-marker text-pos-left alignment-center" style="top: 27%; left: auto; right: 28%; bottom: auto;" data-target="#map-item-154"> <span>Philippines</span> </div> <div id="marker-id-152" class="map-marker text-pos-right alignment-top" style="top: 79%; left: 35%; right: auto; bottom: auto;" data-target="#map-item-152"> <span>Indonesia</span> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="view-content row"> <div id="map-item-169" class="map-item position-relative"> <div class="back-to" data-target="#main-map"> <svg xmlns="http://www.w3.org/2000/svg" width="7" height="11.915" viewBox="0 0 7 11.915"> <path fill="#000" id="Path_2541" data-name="Path 2541" d="M6.81,5.493,1.508.19a.653.653,0,0,0-.922,0L.2.581A.653.653,0,0,0,.2,1.5L4.648,5.955.19,10.413a.653.653,0,0,0,0,.922l.39.39a.653.653,0,0,0,.922,0L6.81,6.418a.658.658,0,0,0,0-.925Z" transform="translate(7 11.915) rotate(180)"/> </svg> Back to main map </div> <div class="row"> <div class="col-12 col-lg-7 content-left"> <div class="row"> <div class="col-12 col-xl-7 left-data-wrap"> <div class="if-map-data d-flex flex-wrap flex-xl-column"> <div class="item map-data col-12 col-sm-6 col-xl-12"> <div class="d-flex flex-wrap justify-content-xl-end map-data-wrap"> <div class="content-left"> <img width="100%" loading="lazy" src="/sites/default/files/2021-11/cargo-truck%20%281%29_7.svg"> </div> <div class="content-right col-8"> <strong class="item__title text-black"> 5000+ </strong> <div class="item__description"> <p>Number of Collection Points (for delivery)</p> </div> </div> </div> </div> <div class="item map-data col-12 col-sm-6 col-xl-12"> <div class="d-flex flex-wrap justify-content-xl-end map-data-wrap"> <div class="content-left"> <img width="100%" loading="lazy" src="/sites/default/files/2021-11/cargo-truck%20%281%29_8.svg"> </div> <div class="content-right col-8"> <strong class="item__title text-black"> 5000+ </strong> <div class="item__description"> <p>Number of Drop-off Locations (for returns)</p> </div> </div> </div> </div> </div> </div> <div class="col-12 col-xl-5 right-data-wrap payment-methods row flex-column"> <div class="mb-3 col-12 field-label"> <strong class="text-black">AVAILABLE PAYMENT METHODS:</strong> </div> <div class="item mb-4 payment-method col-12 col-md-6 col-lg-12"> <strong class="text-black">Credit / Debit Cards</strong> <div class="items mt-3 d-flex align-items-center img-payment-wrap"> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/visa.png?itok=VbrL3BQ4"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/mastercard.png?itok=7jEF0c5Z"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/american%20express.png?itok=8NkRE28H"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/JCB.png?itok=csClWKAu"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/union%20pay.png?itok=Rvzh_mno"> </div> </div> </div> <div class="item mb-4 payment-method col-12 col-md-6 col-lg-12"> <strong class="text-black">Cash On Delivery</strong> <div class="items mt-3 d-flex align-items-center img-payment-wrap"> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/cash%20on%20delivery.png?itok=NeNQ8nuw"> </div> </div> </div> <div class="item mb-4 payment-method col-12 col-md-6 col-lg-12"> <strong class="text-black">e-Wallets</strong> <div class="items mt-3 d-flex align-items-center img-payment-wrap"> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/Gpay.png?itok=l2IzuTsA"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/paypal.png?itok=sV4047JQ"> </div> </div> </div> <div class="item mb-4 payment-method col-12 col-md-6 col-lg-12"> <strong class="text-black">Buy Now Pay Later</strong> <div class="items mt-3 d-flex align-items-center img-payment-wrap"> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/atome.png?itok=LmspIIU2"> </div> </div> </div> <div class="item mb-4 map-note col-12 col-md-6 col-lg-12"> <p>*atome - Coming Soon</p> </div> </div> </div> </div> <div class="col-12 col-lg-5 content-right"> <div class="position-relative d-flex flex-wrap"> <div class="col-12 col-sm-5 col-lg-12 px-0 map-img-container"> <img class="map-img" src="/sites/default/files/2021-12/edit2-taiw.svg" style="user-select: none;"> </div> <div class="col-12 col-sm-7 col-lg-12"> <div class="map__description text-black position-bottom"> <ul> <li>We operate smaller return centres for local processing of customer returns, which are then consolidated and sent back to Malaysia.</li> </ul> </div> </div> </div> </div> </div> </div> <div id="map-item-168" class="map-item position-relative"> <div class="back-to" data-target="#main-map"> <svg xmlns="http://www.w3.org/2000/svg" width="7" height="11.915" viewBox="0 0 7 11.915"> <path fill="#000" id="Path_2541" data-name="Path 2541" d="M6.81,5.493,1.508.19a.653.653,0,0,0-.922,0L.2.581A.653.653,0,0,0,.2,1.5L4.648,5.955.19,10.413a.653.653,0,0,0,0,.922l.39.39a.653.653,0,0,0,.922,0L6.81,6.418a.658.658,0,0,0,0-.925Z" transform="translate(7 11.915) rotate(180)"/> </svg> Back to main map </div> <div class="row"> <div class="col-12 col-lg-7 content-left"> <div class="row"> <div class="col-12 col-xl-7 left-data-wrap"> <div class="if-map-data d-flex flex-wrap flex-xl-column"> <div class="item map-data col-12 col-sm-6 col-xl-12"> <div class="d-flex flex-wrap justify-content-xl-end map-data-wrap"> <div class="content-left"> <img width="100%" loading="lazy" src="/sites/default/files/2021-11/cargo-truck%20%281%29_5.svg"> </div> <div class="content-right col-8"> <strong class="item__title text-black"> 370+ </strong> <div class="item__description"> <p>Number of Collection Points (for delivery)</p> </div> </div> </div> </div> <div class="item map-data col-12 col-sm-6 col-xl-12"> <div class="d-flex flex-wrap justify-content-xl-end map-data-wrap"> <div class="content-left"> <img width="100%" loading="lazy" src="/sites/default/files/2021-11/cargo-truck%20%281%29_6.svg"> </div> <div class="content-right col-8"> <strong class="item__title text-black"> 520+ </strong> <div class="item__description"> <p>Number of Drop-off Locations (for returns)</p> </div> </div> </div> </div> </div> </div> <div class="col-12 col-xl-5 right-data-wrap payment-methods row flex-column"> <div class="mb-3 col-12 field-label"> <strong class="text-black">AVAILABLE PAYMENT METHODS:</strong> </div> <div class="item mb-4 payment-method col-12 col-md-6 col-lg-12"> <strong class="text-black">Credit / Debit Cards</strong> <div class="items mt-3 d-flex align-items-center img-payment-wrap"> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/visa.png?itok=VbrL3BQ4"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/mastercard.png?itok=7jEF0c5Z"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/american%20express.png?itok=8NkRE28H"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/JCB.png?itok=csClWKAu"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/union%20pay.png?itok=Rvzh_mno"> </div> </div> </div> <div class="item mb-4 payment-method col-12 col-md-6 col-lg-12"> <strong class="text-black">Cash On Delivery</strong> <div class="items mt-3 d-flex align-items-center img-payment-wrap"> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/cash%20on%20delivery.png?itok=NeNQ8nuw"> </div> </div> </div> <div class="item mb-4 payment-method col-12 col-md-6 col-lg-12"> <strong class="text-black">e-Wallets</strong> <div class="items mt-3 d-flex align-items-center img-payment-wrap"> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/Gpay.png?itok=l2IzuTsA"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/grabpay.png?itok=EbXGnedF"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/paypal.png?itok=sV4047JQ"> </div> </div> </div> <div class="item mb-4 payment-method col-12 col-md-6 col-lg-12"> <strong class="text-black">Buy Now Pay Later</strong> <div class="items mt-3 d-flex align-items-center img-payment-wrap"> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-11/hoolah_2.png?itok=Z8ZFleYR"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/atome.png?itok=LmspIIU2"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/paylater%20by%20grab.png?itok=-rcBsMG9"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/rely%20installment.png?itok=oeO0Z4dM"> </div> </div> </div> </div> </div> </div> <div class="col-12 col-lg-5 content-right"> <div class="position-relative d-flex flex-wrap"> <div class="col-12 col-sm-5 col-lg-12 px-0 map-img-container"> <img class="map-img" src="/sites/default/files/2021-11/Map2_Full_Singapore.svg" style="user-select: none;"> </div> <div class="col-12 col-sm-7 col-lg-12"> <div class="map__description text-black position-bottom"> <ul> <li>We operate smaller return centres for local processing of customer returns, which are then consolidated and sent back to Malaysia.</li> </ul> </div> </div> </div> </div> </div> </div> <div id="map-item-167" class="map-item position-relative"> <div class="back-to" data-target="#main-map"> <svg xmlns="http://www.w3.org/2000/svg" width="7" height="11.915" viewBox="0 0 7 11.915"> <path fill="#000" id="Path_2541" data-name="Path 2541" d="M6.81,5.493,1.508.19a.653.653,0,0,0-.922,0L.2.581A.653.653,0,0,0,.2,1.5L4.648,5.955.19,10.413a.653.653,0,0,0,0,.922l.39.39a.653.653,0,0,0,.922,0L6.81,6.418a.658.658,0,0,0,0-.925Z" transform="translate(7 11.915) rotate(180)"/> </svg> Back to main map </div> <div class="row"> <div class="col-12 col-lg-7 content-left"> <div class="row"> <div class="col-12 col-xl-7 left-data-wrap"> <div class="if-map-data d-flex flex-wrap flex-xl-column"> <div class="item map-data col-12 col-sm-6 col-xl-12"> <div class="d-flex flex-wrap justify-content-xl-end map-data-wrap"> <div class="content-left"> <img width="100%" loading="lazy" src="/sites/default/files/2021-11/cargo-truck%20%281%29_3.svg"> </div> <div class="content-right col-8"> <strong class="item__title text-black"> 1750+ </strong> <div class="item__description"> <p>Number of Collection Points (for delivery)</p> </div> </div> </div> </div> <div class="item map-data col-12 col-sm-6 col-xl-12"> <div class="d-flex flex-wrap justify-content-xl-end map-data-wrap"> <div class="content-left"> <img width="100%" loading="lazy" src="/sites/default/files/2021-11/cargo-truck%20%281%29_4.svg"> </div> <div class="content-right col-8"> <strong class="item__title text-black"> 440+ </strong> <div class="item__description"> <p>Number of Drop-off Locations (for returns)</p> </div> </div> </div> </div> </div> </div> <div class="col-12 col-xl-5 right-data-wrap payment-methods row flex-column"> <div class="mb-3 col-12 field-label"> <strong class="text-black">AVAILABLE PAYMENT METHODS:</strong> </div> <div class="item mb-4 payment-method col-12 col-md-6 col-lg-12"> <strong class="text-black">Credit / Debit Cards</strong> <div class="items mt-3 d-flex align-items-center img-payment-wrap"> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/visa.png?itok=VbrL3BQ4"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/mastercard.png?itok=7jEF0c5Z"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/american%20express.png?itok=8NkRE28H"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/JCB.png?itok=csClWKAu"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/union%20pay.png?itok=Rvzh_mno"> </div> </div> </div> <div class="item mb-4 payment-method col-12 col-md-6 col-lg-12"> <strong class="text-black">Cash On Delivery</strong> <div class="items mt-3 d-flex align-items-center img-payment-wrap"> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/cash%20on%20delivery.png?itok=NeNQ8nuw"> </div> </div> </div> <div class="item mb-4 payment-method col-12 col-md-6 col-lg-12"> <strong class="text-black">e-Wallets</strong> <div class="items mt-3 d-flex align-items-center img-payment-wrap"> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/Gpay.png?itok=l2IzuTsA"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/paypal.png?itok=sV4047JQ"> </div> </div> </div> <div class="item mb-4 payment-method col-12 col-md-6 col-lg-12"> <strong class="text-black">Buy Now Pay Later</strong> <div class="items mt-3 d-flex align-items-center img-payment-wrap"> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-11/hoolah_1.png?itok=2-zLUHD2"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/atome.png?itok=LmspIIU2"> </div> </div> </div> <div class="item mb-4 map-note col-12 col-md-6 col-lg-12"> <p>* Hoolah - Coming Soon</p> </div> </div> </div> </div> <div class="col-12 col-lg-5 content-right"> <div class="position-relative d-flex flex-wrap"> <div class="col-12 col-sm-5 col-lg-12 px-0 map-img-container"> <img class="map-img" src="/sites/default/files/2021-11/Map2_Full_Hongkong%20%282%29.svg" style="user-select: none;"> </div> <div class="col-12 col-sm-7 col-lg-12"> <div class="map__description text-black position-bottom"> <ul> <li>We operate smaller return centres for local processing of customer returns, which are then consolidated and sent back to Malaysia.</li> </ul> </div> </div> </div> </div> </div> </div> <div id="map-item-166" class="map-item position-relative"> <div class="back-to" data-target="#main-map"> <svg xmlns="http://www.w3.org/2000/svg" width="7" height="11.915" viewBox="0 0 7 11.915"> <path fill="#000" id="Path_2541" data-name="Path 2541" d="M6.81,5.493,1.508.19a.653.653,0,0,0-.922,0L.2.581A.653.653,0,0,0,.2,1.5L4.648,5.955.19,10.413a.653.653,0,0,0,0,.922l.39.39a.653.653,0,0,0,.922,0L6.81,6.418a.658.658,0,0,0,0-.925Z" transform="translate(7 11.915) rotate(180)"/> </svg> Back to main map </div> <div class="row"> <div class="col-12 col-lg-7 content-left"> <div class="row"> <div class="col-12 col-xl-7 left-data-wrap"> <div class="if-map-data d-flex flex-wrap flex-xl-column"> <div class="item map-data col-12 col-sm-6 col-xl-12"> <div class="d-flex flex-wrap justify-content-xl-end map-data-wrap"> <div class="content-left"> <img width="100%" loading="lazy" src="/sites/default/files/2021-11/warehouse%20%281%29_1.svg"> </div> <div class="content-right col-8"> <strong class="item__title text-black"> AEO* & PBWH** Certified Warehouse </strong> <div class="item__description"> <p>Certified Warehouse</p> </div> </div> </div> </div> <div class="item map-data col-12 col-sm-6 col-xl-12"> <div class="d-flex flex-wrap justify-content-xl-end map-data-wrap"> <div class="content-left"> <img width="100%" loading="lazy" src="/sites/default/files/2021-11/delivery%20%281%29%20%281%29_0.svg"> </div> <div class="content-right col-8"> <strong class="item__title text-black"> >4.2M </strong> <div class="item__description"> <p>Warehouse Storage Capacity</p> </div> </div> </div> </div> <div class="item map-data col-12 col-sm-6 col-xl-12"> <div class="d-flex flex-wrap justify-content-xl-end map-data-wrap"> <div class="content-left"> <img width="100%" loading="lazy" src="/sites/default/files/2021-11/returning_0.svg"> </div> <div class="content-right col-8"> <strong class="item__title text-black"> 95% </strong> <div class="item__description"> <p>One Working Day Processing of Customer Orders</p> </div> </div> </div> </div> <div class="item map-data col-12 col-sm-6 col-xl-12"> <div class="d-flex flex-wrap justify-content-xl-end map-data-wrap"> <div class="content-left"> <img width="100%" loading="lazy" src="/sites/default/files/2022-03/returning_1.svg"> </div> <div class="content-right col-8"> <strong class="item__title text-black"> 99% </strong> <div class="item__description"> <p>One Working Day Processing of Returns Received</p> </div> </div> </div> </div> <div class="item map-data col-12 col-sm-6 col-xl-12"> <div class="d-flex flex-wrap justify-content-xl-end map-data-wrap"> <div class="content-left"> <img width="100%" loading="lazy" src="/sites/default/files/2021-11/cargo-truck%20%281%29_0.svg"> </div> <div class="content-right col-8"> <strong class="item__title text-black"> 100K </strong> <div class="item__description"> <p>Inbound and Outbound Handling Capacity Per Day (Scalable)</p> </div> </div> </div> </div> <div class="item map-data col-12 col-sm-6 col-xl-12"> <div class="d-flex flex-wrap justify-content-xl-end map-data-wrap"> <div class="content-left"> <img width="100%" loading="lazy" src="/sites/default/files/2021-11/team%20%282%29%20%281%29_0.svg"> </div> <div class="content-right col-8"> <strong class="item__title text-black"> 180 </strong> <div class="item__description"> <p>Warehouse Staff (Up to 600 Staff During Peaks)</p> </div> </div> </div> </div> <div class="item map-data col-12 col-sm-6 col-xl-12"> <div class="d-flex flex-wrap justify-content-xl-end map-data-wrap"> <div class="content-left"> <img width="100%" loading="lazy" src="/sites/default/files/2021-11/icon_live.svg"> </div> <div class="content-right col-8"> <strong class="item__title text-black"> Live </strong> <div class="item__description"> <p>Analytics and Automated Stocks and Sales Reporting</p> </div> </div> </div> </div> <div class="item map-data col-12 col-sm-6 col-xl-12"> <div class="d-flex flex-wrap justify-content-xl-end map-data-wrap"> <div class="content-left"> <img width="100%" loading="lazy" src="/sites/default/files/2021-11/cargo-truck%20%281%29_1.svg"> </div> <div class="content-right col-8"> <strong class="item__title text-black"> 1150+ </strong> <div class="item__description"> <p>Number of Collection Points (for delivery)</p> </div> </div> </div> </div> <div class="item map-data col-12 col-sm-6 col-xl-12"> <div class="d-flex flex-wrap justify-content-xl-end map-data-wrap"> <div class="content-left"> <img width="100%" loading="lazy" src="/sites/default/files/2021-11/cargo-truck%20%281%29_2.svg"> </div> <div class="content-right col-8"> <strong class="item__title text-black"> 1200+ </strong> <div class="item__description"> <p>Number of Drop-off Locations (for returns)</p> </div> </div> </div> </div> </div> </div> <div class="col-12 col-xl-5 right-data-wrap payment-methods row flex-column"> <div class="mb-3 col-12 field-label"> <strong class="text-black">AVAILABLE PAYMENT METHODS:</strong> </div> <div class="item mb-4 payment-method col-12 col-md-6 col-lg-12"> <strong class="text-black">Credit / Debit Cards</strong> <div class="items mt-3 d-flex align-items-center img-payment-wrap"> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/visa.png?itok=VbrL3BQ4"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/mastercard.png?itok=7jEF0c5Z"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/american%20express.png?itok=8NkRE28H"> </div> </div> </div> <div class="item mb-4 payment-method col-12 col-md-6 col-lg-12"> <strong class="text-black">Online Banking (17 Banks)</strong> <div class="items mt-3 d-flex align-items-center img-payment-wrap"> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/FPX.png?itok=_BUT959K"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/ipay88.png?itok=NjzzuVMV"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/maybank2u.com_.png?itok=9gWyKupx"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/CIMB%20clicks.png?itok=decJNZ6R"> </div> </div> </div> <div class="item mb-4 payment-method col-12 col-md-6 col-lg-12"> <strong class="text-black">Cash On Delivery</strong> <div class="items mt-3 d-flex align-items-center img-payment-wrap"> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/maybank%20QRPAY.png?itok=33AAFXBF"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/duitnow%20QR.png?itok=m8rMvLlw"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/cash%20on%20delivery.png?itok=NeNQ8nuw"> </div> </div> </div> <div class="item mb-4 payment-method col-12 col-md-6 col-lg-12"> <strong class="text-black">e-Wallets</strong> <div class="items mt-3 d-flex align-items-center img-payment-wrap"> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/touch%20n%20go%20ewallet.png?itok=zjWcGzyM"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/boost.png?itok=o2dp3IM4"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/grabpay.png?itok=EbXGnedF"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/paypal.png?itok=sV4047JQ"> </div> </div> </div> <div class="item mb-4 payment-method col-12 col-md-6 col-lg-12"> <strong class="text-black">Buy Now Pay Later</strong> <div class="items mt-3 d-flex align-items-center img-payment-wrap"> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-11/hoolah_0.png?itok=teCI77BX"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/atome.png?itok=LmspIIU2"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/paylater%20by%20grab.png?itok=-rcBsMG9"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/0%25%20ezypay.png?itok=wi7aHWtV"> </div> </div> </div> <div class="item mb-4 payment-method col-12 col-md-6 col-lg-12"> <strong class="text-black">Bank Installment Plan</strong> <div class="items mt-3 d-flex align-items-center img-payment-wrap"> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/0%25%20ezypay.png?itok=wi7aHWtV"> </div> </div> </div> </div> </div> </div> <div class="col-12 col-lg-5 content-right"> <div class="position-relative d-flex flex-wrap"> <div class="col-12 col-sm-5 col-lg-12 px-0 map-img-container"> <img class="map-img" src="/sites/default/files/2021-11/Map2_Full_Malaysia%20%281%29_0.svg" style="user-select: none;"> </div> <div class="col-12 col-sm-7 col-lg-12"> <div class="map__description text-black position-bottom"> <ul> <li>Regional E-Fulfilment Centre, covering warehousing and fulfilment to all countries where ZALORA operates today: Malaysia, Singapore, Hong Kong and Macau, Taiwan, Indonesia and the Philippines.</li> <li>We can easily open new routes from this warehouse (e.g. Vietnam and Thailand) and house single consolidated stock pools or brands, whether they are selling on ZALORA.com, their own eShop or other Marketplaces.</li> </ul> <p> </p> <p><i><sub>*AEO - Authorized Economic Operator License</sub></i><br /> <i><sub>**PBWH - Public Bonded Warehouse License</sub></i></p> </div> </div> </div> </div> </div> </div> <div id="map-item-154" class="map-item position-relative"> <div class="back-to" data-target="#main-map"> <svg xmlns="http://www.w3.org/2000/svg" width="7" height="11.915" viewBox="0 0 7 11.915"> <path fill="#000" id="Path_2541" data-name="Path 2541" d="M6.81,5.493,1.508.19a.653.653,0,0,0-.922,0L.2.581A.653.653,0,0,0,.2,1.5L4.648,5.955.19,10.413a.653.653,0,0,0,0,.922l.39.39a.653.653,0,0,0,.922,0L6.81,6.418a.658.658,0,0,0,0-.925Z" transform="translate(7 11.915) rotate(180)"/> </svg> Back to main map </div> <div class="row"> <div class="col-12 col-lg-7 content-left"> <div class="row"> <div class="col-12 col-xl-7 left-data-wrap"> <div class="if-map-data d-flex flex-wrap flex-xl-column"> <div class="item map-data col-12 col-sm-6 col-xl-12"> <div class="d-flex flex-wrap justify-content-xl-end map-data-wrap"> <div class="content-left"> <img width="100%" loading="lazy" src="/sites/default/files/2021-11/warehouse%20%281%29.svg"> </div> <div class="content-right col-8"> <strong class="item__title text-black"> 10,000sqm </strong> <div class="item__description"> <p>Mezzanine Storage Space</p> </div> </div> </div> </div> <div class="item map-data col-12 col-sm-6 col-xl-12"> <div class="d-flex flex-wrap justify-content-xl-end map-data-wrap"> <div class="content-left"> <img width="100%" loading="lazy" src="/sites/default/files/2021-11/delivery%20%281%29%20%281%29.svg"> </div> <div class="content-right col-8"> <strong class="item__title text-black"> 1.8M items </strong> <div class="item__description"> <p>Warehouse Storage Capacity</p> </div> </div> </div> </div> <div class="item map-data col-12 col-sm-6 col-xl-12"> <div class="d-flex flex-wrap justify-content-xl-end map-data-wrap"> <div class="content-left"> <img width="100%" loading="lazy" src="/sites/default/files/2021-11/returning%20%281%29.svg"> </div> <div class="content-right col-8"> <strong class="item__title text-black"> 95% </strong> <div class="item__description"> <p>One Working Day Processing of Customer Orders</p> </div> </div> </div> </div> <div class="item map-data col-12 col-sm-6 col-xl-12"> <div class="d-flex flex-wrap justify-content-xl-end map-data-wrap"> <div class="content-left"> <img width="100%" loading="lazy" src="/sites/default/files/2022-03/returning_1_1.svg"> </div> <div class="content-right col-8"> <strong class="item__title text-black"> 99% </strong> <div class="item__description"> <p>One Working Day Processing of Returns Received</p> </div> </div> </div> </div> <div class="item map-data col-12 col-sm-6 col-xl-12"> <div class="d-flex flex-wrap justify-content-xl-end map-data-wrap"> <div class="content-left"> <img width="100%" loading="lazy" src="/sites/default/files/2021-11/cargo-truck%20%281%29%20%283%29.svg"> </div> <div class="content-right col-8"> <strong class="item__title text-black"> >35K </strong> <div class="item__description"> <p>Inbound and Outbound Handling Capacity Per Day (Scalable)</p> </div> </div> </div> </div> <div class="item map-data col-12 col-sm-6 col-xl-12"> <div class="d-flex flex-wrap justify-content-xl-end map-data-wrap"> <div class="content-left"> <img width="100%" loading="lazy" src="/sites/default/files/2021-11/cargo-truck%20%281%29%20%284%29.svg"> </div> <div class="content-right col-8"> <strong class="item__title text-black"> 600+ </strong> <div class="item__description"> <p>Number of Collection Points (for delivery)</p> </div> </div> </div> </div> <div class="item map-data col-12 col-sm-6 col-xl-12"> <div class="d-flex flex-wrap justify-content-xl-end map-data-wrap"> <div class="content-left"> <img width="100%" loading="lazy" src="/sites/default/files/2021-11/cargo-truck%20%281%29%20%285%29.svg"> </div> <div class="content-right col-8"> <strong class="item__title text-black"> 600+ </strong> <div class="item__description"> <p>Number of Drop-off Locations (for returns)</p> </div> </div> </div> </div> </div> </div> <div class="col-12 col-xl-5 right-data-wrap payment-methods row flex-column"> <div class="mb-3 col-12 field-label"> <strong class="text-black">AVAILABLE PAYMENT METHODS:</strong> </div> <div class="item mb-4 payment-method col-12 col-md-6 col-lg-12"> <strong class="text-black">Credit / Debit Cards</strong> <div class="items mt-3 d-flex align-items-center img-payment-wrap"> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/visa.png?itok=VbrL3BQ4"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/JCB.png?itok=csClWKAu"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/mastercard.png?itok=7jEF0c5Z"> </div> </div> </div> <div class="item mb-4 payment-method col-12 col-md-6 col-lg-12"> <strong class="text-black">Cash On Delivery</strong> <div class="items mt-3 d-flex align-items-center img-payment-wrap"> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/cash%20on%20delivery.png?itok=NeNQ8nuw"> </div> </div> </div> <div class="item mb-4 payment-method col-12 col-md-6 col-lg-12"> <strong class="text-black">e-Wallets</strong> <div class="items mt-3 d-flex align-items-center img-payment-wrap"> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/gcash.png?itok=cq_bqIY5"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/grabpay.png?itok=EbXGnedF"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/Gpay.png?itok=l2IzuTsA"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/paypal.png?itok=sV4047JQ"> </div> </div> </div> <div class="item mb-4 payment-method col-12 col-md-6 col-lg-12"> <strong class="text-black">Buy Now Pay Later</strong> <div class="items mt-3 d-flex align-items-center img-payment-wrap"> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/atome.png?itok=LmspIIU2"> </div> </div> </div> <div class="item mb-4 payment-method col-12 col-md-6 col-lg-12"> <strong class="text-black">Bank Installment Plan</strong> <div class="items mt-3 d-flex align-items-center img-payment-wrap"> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-11/Image%2074%402x.png?itok=uIpNadzX"> </div> </div> </div> </div> </div> </div> <div class="col-12 col-lg-5 content-right"> <div class="position-relative d-flex flex-wrap"> <div class="col-12 col-sm-5 col-lg-12 px-0 map-img-container"> <img class="map-img" src="/sites/default/files/2021-11/Map2_Full_Philippines.svg" style="user-select: none;"> </div> <div class="col-12 col-sm-7 col-lg-12"> <div class="map__description text-black position-bottom"> <ul> <li>Covering the bulk of customer orders from the Philippine archipelago.</li> </ul> </div> </div> </div> </div> </div> </div> <div id="map-item-152" class="map-item position-relative"> <div class="back-to" data-target="#main-map"> <svg xmlns="http://www.w3.org/2000/svg" width="7" height="11.915" viewBox="0 0 7 11.915"> <path fill="#000" id="Path_2541" data-name="Path 2541" d="M6.81,5.493,1.508.19a.653.653,0,0,0-.922,0L.2.581A.653.653,0,0,0,.2,1.5L4.648,5.955.19,10.413a.653.653,0,0,0,0,.922l.39.39a.653.653,0,0,0,.922,0L6.81,6.418a.658.658,0,0,0,0-.925Z" transform="translate(7 11.915) rotate(180)"/> </svg> Back to main map </div> <div class="row"> <div class="col-12 col-lg-7 content-left"> <div class="row"> <div class="col-12 col-xl-7 left-data-wrap"> <div class="if-map-data d-flex flex-wrap flex-xl-column"> <div class="item map-data col-12 col-sm-6 col-xl-12"> <div class="d-flex flex-wrap justify-content-xl-end map-data-wrap"> <div class="content-left"> <img width="100%" loading="lazy" src="/sites/default/files/2021-11/team%20%282%29%20%281%29.svg"> </div> <div class="content-right col-8"> <strong class="item__title text-black"> 260 </strong> <div class="item__description"> <p>Warehouse Staff</p> </div> </div> </div> </div> <div class="item map-data col-12 col-sm-6 col-xl-12"> <div class="d-flex flex-wrap justify-content-xl-end map-data-wrap"> <div class="content-left"> <img width="100%" loading="lazy" src="/sites/default/files/2021-11/delivery%20%281%29.svg"> </div> <div class="content-right col-8"> <strong class="item__title text-black"> >2.5M Items </strong> <div class="item__description"> <p>Warehouse Storage Capacity</p> </div> </div> </div> </div> <div class="item map-data col-12 col-sm-6 col-xl-12"> <div class="d-flex flex-wrap justify-content-xl-end map-data-wrap"> <div class="content-left"> <img width="100%" loading="lazy" src="/sites/default/files/2021-11/returning.svg"> </div> <div class="content-right col-8"> <strong class="item__title text-black"> 95% </strong> <div class="item__description"> <p>One Working Day Processing of Customer Orders</p> </div> </div> </div> </div> <div class="item map-data col-12 col-sm-6 col-xl-12"> <div class="d-flex flex-wrap justify-content-xl-end map-data-wrap"> <div class="content-left"> <img width="100%" loading="lazy" src="/sites/default/files/2022-03/returning_1_0.svg"> </div> <div class="content-right col-8"> <strong class="item__title text-black"> 99% </strong> <div class="item__description"> <p>One Working Day Processing of Returns Received</p> </div> </div> </div> </div> <div class="item map-data col-12 col-sm-6 col-xl-12"> <div class="d-flex flex-wrap justify-content-xl-end map-data-wrap"> <div class="content-left"> <img width="100%" loading="lazy" src="/sites/default/files/2021-11/cargo-truck%20%281%29.svg"> </div> <div class="content-right col-8"> <strong class="item__title text-black"> >35K </strong> <div class="item__description"> <p>Inbound and Outbound Handling Capacity Per Day (Scalable)</p> </div> </div> </div> </div> <div class="item map-data col-12 col-sm-6 col-xl-12"> <div class="d-flex flex-wrap justify-content-xl-end map-data-wrap"> <div class="content-left"> <img width="100%" loading="lazy" src="/sites/default/files/2021-11/cargo-truck%20%281%29%20%281%29.svg"> </div> <div class="content-right col-8"> <strong class="item__title text-black"> 2000 </strong> <div class="item__description"> <p>Number of Collection Points (for delivery)</p> </div> </div> </div> </div> <div class="item map-data col-12 col-sm-6 col-xl-12"> <div class="d-flex flex-wrap justify-content-xl-end map-data-wrap"> <div class="content-left"> <img width="100%" loading="lazy" src="/sites/default/files/2021-11/cargo-truck%20%281%29%20%282%29.svg"> </div> <div class="content-right col-8"> <strong class="item__title text-black"> 52700+ </strong> <div class="item__description"> <p>Number of Drop-off Locations (for returns)</p> </div> </div> </div> </div> </div> </div> <div class="col-12 col-xl-5 right-data-wrap payment-methods row flex-column"> <div class="mb-3 col-12 field-label"> <strong class="text-black">AVAILABLE PAYMENT METHODS:</strong> </div> <div class="item mb-4 payment-method col-12 col-md-6 col-lg-12"> <strong class="text-black">Credit / Debit Cards</strong> <div class="items mt-3 d-flex align-items-center img-payment-wrap"> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/visa.png?itok=VbrL3BQ4"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/JCB.png?itok=csClWKAu"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/mastercard.png?itok=7jEF0c5Z"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/american%20express.png?itok=8NkRE28H"> </div> </div> </div> <div class="item mb-4 payment-method col-12 col-md-6 col-lg-12"> <strong class="text-black">Online Banking (9 Banks)</strong> <div class="items mt-3 d-flex align-items-center img-payment-wrap"> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/mandiri.png?itok=oRJ5qhZn"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/maybank.png?itok=1_tgIAoR"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/cimb%20niaga.png?itok=EC2OGJQ7"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/KEB%20hana%20bank.png?itok=6wQfUvuf"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/bank%20BRI.png?itok=WdhctUGF"> </div> </div> </div> <div class="item mb-4 payment-method col-12 col-md-6 col-lg-12"> <strong class="text-black">Cash On Delivery</strong> <div class="items mt-3 d-flex align-items-center img-payment-wrap"> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/cash%20on%20delivery.png?itok=NeNQ8nuw"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/QR%20pay.png?itok=3zkibbMo"> </div> </div> </div> <div class="item mb-4 payment-method col-12 col-md-6 col-lg-12"> <strong class="text-black">e-Wallets</strong> <div class="items mt-3 d-flex align-items-center img-payment-wrap"> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/gopay.png?itok=k1U8wlJs"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/ovo.png?itok=edoZ-PqF"> </div> </div> </div> <div class="item mb-4 payment-method col-12 col-md-6 col-lg-12"> <strong class="text-black">Buy Now Pay Later</strong> <div class="items mt-3 d-flex align-items-center img-payment-wrap"> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/kredivo.png?itok=sXJcOIaa"> </div> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/atome.png?itok=LmspIIU2"> </div> </div> </div> <div class="item mb-4 payment-method col-12 col-md-6 col-lg-12"> <strong class="text-black">Bank Installment Plan</strong> <div class="items mt-3 d-flex align-items-center img-payment-wrap"> <div class="item"> <img loading="lazy" src="https://corporate.zalora.com/sites/default/files/styles/payment_method/public/2021-12/multibank.png?itok=n359XGom"> </div> </div> </div> <div class="item mb-4 map-note col-12 col-md-6 col-lg-12"> <p>*QR PAY - Selected delivery providers</p> </div> </div> </div> </div> <div class="col-12 col-lg-5 content-right"> <div class="position-relative d-flex flex-wrap"> <div class="col-12 col-sm-5 col-lg-12 px-0 map-img-container"> <img class="map-img" src="/sites/default/files/2021-12/Indonesia_short.svg" style="user-select: none;"> </div> <div class="col-12 col-sm-7 col-lg-12"> <div class="map__description text-black position-bottom"> <ul> <li>Covering the bulk of customer orders from the Indonesia archipelago.</li> </ul> </div> </div> </div> </div> </div> </div> </div> <div class="view-footer"> <div class="row"> <div class="col-12 col-md-4"> </div> <div class="col-12 col-md-8"> <div class="tf-bottom-info"> <p>In addition to the above, the Group operates warehouses in three other continents giving customers in growth markets access to their favourite fashion and lifestyle brands</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="field field--name-field-gradient-1-color field--type-string field--label-hidden field__item">#F8F8F8</div> <div class="field field--name-field-gradient-2-color field--type-string field--label-hidden field__item">#F8F8F8</div> <div class="field field--name-field-field-class field--type-string field--label-hidden field__item">maps-infrastructure</div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--text-area paragraph--view-mode--default" id="paragraph-558"> <div class="text-area-solo container clearfix text-formatted field field--name-field-text-area field--type-text-long field--label-hidden field__item"><div class="row two-col"> <div class="col-6 col-sm-6 col-md-6 col-first"> <p class="text-align-justify">As a leader in the region’s fashion and lifestyle e-commerce, ZALORA has always been committed to ensuring that users’ <strong class="apercu-bold forced">payment experience is best-in-class, especially by integrating mobile payments</strong>. ZALORA’s priority is to ensure that its consumers — the majority of whom are<strong class="apercu-bold forced"> Southeast Asia’s mobile-first Gen Zs and millennials — get to pay for their purchases easily however they want, with the right options at their fingertips.</strong></p> <p class="text-align-justify">Driven by the rise of e-wallets and digital banking, the integration of mobile payments into ZALORA’s ecosystem represents a key pillar of the company’s strategy in <strong class="apercu-bold forced">winning over customer loyalty through the best-in-class shopping experience</strong>. At the centre of such operational initiative is a clear understanding of shoppers’ expectations around <strong class="apercu-bold forced">accessibility, flexibility, and reliability</strong> — all of which are key principles that have guided ZALORA’s mobile payment integration strategy.</p> </div> <div class="col-6 col-sm-6 col-md-6 col-second"> <p class="text-align-center"><img alt="bronze" data-entity-type="" data-entity-uuid="" src="/sites/default/files/zalora-images/E-fullfillment%20Images/2022-01-24.png" loading="lazy" /></p> </div> </div> </div> <div class="hidden field field--name-field-field-class field--type-string field--label-hidden field__item">mob-ex z-py-90 laptop-f16</div> <div class="field field--name-field-font-color field--type-string field--label-hidden field__item">#ffffff</div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--label-with-image-right paragraph--view-mode--default" id="paragraph-983"> <div class="row text-area-solo container"> <div class="left-grp col-md-4 col-12"> <div class="field field--name-field-label-lwir field--type-string field--label-hidden field__item">ZALORA’s Unique Supply Chain Proposition:</div> <div class="clearfix text-formatted field field--name-field-label-text-bottom field--type-text-long field--label-hidden field__item"><p>Easy Returns And Crossborder Fulfilment With Our Friendly Regulatory Framework</p> </div> </div> <div class="right-grp col-md-8 col-12"> <div class="hideonmobile field field--name-field-desktop-view-image field--type-image field--label-hidden field__item"> <img src="/sites/default/files/2022-10/ZALORA%E2%80%99S%20Unique%20Supply%20Chain%20Proposition%402x.png" width="1920" height="924" alt="ZALORA’S Unique Supply Chain Proposition" loading="lazy" typeof="foaf:Image" /> </div> <div class="hideondesktop field field--name-field-mobile-image-view field--type-image field--label-hidden field__item"> <img src="/sites/default/files/2022-10/ZALORA%E2%80%99S%20Unique%20Supply%20Chain%20Proposition%20MOBILE%402x.png" width="424" height="1080" alt="ZALORA’S Unique Supply Chain Proposition Mobile" loading="lazy" typeof="foaf:Image" /> </div> </div> </div> <div class="hidden field field--name-field-field-class field--type-string field--label-hidden field__item">z-py-90 laptop-f50 laptop-f16 zoom-img label-center</div> <div class="field field--name-field-gradient-1-color field--type-string field--label-hidden field__item">#F8F8F8</div> <div class="field field--name-field-gradient-2-color field--type-string field--label-hidden field__item">#F8F8F8</div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--text-area paragraph--view-mode--default" id="paragraph-913"> <div class="text-area-solo container clearfix text-formatted field field--name-field-text-area field--type-text-long field--label-hidden field__item"><h4 class="text-align-center fs-18 text-black apercu-medium forced">FIND OUT MORE ABOUT OUR</h4> <p class="text-align-center"> </p> <div class="row two-col"> <div class="col-6 col-sm-6 col-md-6 col-first"> <p class="text-align-center"><a class="hover-sky-blue-to-cobalt forced p-0 simple-btn-grey focus-white" href="/e-commerce-solutions/e-fulfilment/multi-channel-fulfilment">Multi-Channel Fulfilment</a></p> </div> <div class="col-6 col-sm-6 col-md-6 col-second"> <p class="text-align-center"><a class="hover-yellow-to-orange forced simple-btn-grey focus-white" href="/e-commerce-solutions/e-fulfilment/delivery-logistics">Delivery & Logistics</a></p> </div> </div> </div> <div class="hidden field field--name-field-field-class field--type-string field--label-hidden field__item">doodled-bg-2-btn margin-top-90 margin-bottom-90</div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--main-img-txt-ater- paragraph--view-mode--default" id="paragraph-562"> <div class="img-txt-alter field field--name-field-img-and-text- field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--type--image-and-text-alternative- paragraph--view-mode--default" > <div class="left-div col-lg-6 col-sm-12"> <div class="img-alter field field--name-field-image-alter field--type-image field--label-hidden field__item"> <img src="/sites/default/files/2021-11/image2.jpg" width="1067" height="600" alt="At ZALORA, We Want To Make A Difference." loading="lazy" typeof="foaf:Image" /> </div> </div> <div class="right-div col-lg-6 col-sm-12"> <div class="text-alter apercu-light-22 amari-regular-h2-70 field field--name-field-text-area-alter field--type-text-long field--label-hidden field__item"><h2>… At ZALORA, We Want To Make A Difference.</h2> <p class="text-align-justify">This is why we have made it our responsibility to assess, manage, and progressively reduce all aspects of our Operations’ environmental impacts. In line with GFG’s vision to be People + Planet Positive worldwide, ZALORA’s 2020-2021 sustainability roadmap has identified carbon footprint as our biggest priority, paving the way for long term CO<sub>2</sub> reduction goals and opportunities for a better future.</p> <p>Want to know more?</p> </div> </div> <div class="hidden field field--name-field-field-class field--type-string field--label-hidden field__item">right-img simple-style</div> </div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--sticky-left-area-with-text-area paragraph--view-mode--default" id="paragraph-563"> <div class="sticky-main-content"> <div id="sticky" class="sticky-left col-md-4 col-sm-12 col-xs-12"> <div class="field__items"> <h2>How We’re Keeping Track Of Our Carbon Emissions</h2> <div class="left-desc"></div> <div class="field__item"> <img width="607" src="/sites/default/files/zalora-images/E-fullfillment%20Images/doodle1.svg" alt="" title="How We’re Keeping Track Of Our Carbon Emissions" loading="lazy" typeof="foaf:Image" /> </div> </div> </div> <div class="right-not-sticky col-md-8 col-sm-12 col-xs-12 content-holder"> <div class="clearfix text-formatted field field--name-field-body field--type-text-with-summary field--label-hidden field__item"><h3>Scope One And Two Emissions</h3> <p class="text-align-justify">We aim to immediately address the direct CO<sub>2</sub> emissions impact of our Warehouses by applying a 'Measure, Reduce & Replace' approach to reduce our energy consumption and investigate renewable energy options. Our Malaysian warehouse is already engaged in energy efficiency activities.</p> <p> </p> <h3>Scope Three Emissions: Focus On Transportation</h3> <p class="text-align-justify">We will map and measure the CO<sub>2</sub> emissions related to the transportation and delivery of our products, engaging with our 3PL in this exercise.</p> <p class="text-align-justify">All indirect emissions (not included in Scope 2) caused by the Group's activities but not owned or controlled by us in our value chain, inclusive of our purchased goods (including merchandise) and services, use and end-of-life of sold products.</p> <p class="text-align-justify">Our parent company adopted the operational control approach to account for its carbon emissions using the calendar year (1 January to 31 December). This approach allows us to include 100% of emissions from all subsidiaries of GFG’s operations which are wholly or partially owned or controlled by the Group e.g. warehouse we rent and operate.</p> <p class="text-align-justify">In Scope 3 Category 1: Purchased goods and services and Category 4: Upstream transportation and distribution, we account for emissions related to products and services that we purchased only (e.g. Marketplace products are not purchased therefore not included in the scope).</p> </div> </div> </div> <div class="field field--name-field-field-class field--type-string field--label-hidden field__item">sticky-label-left-align</div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--text-area paragraph--view-mode--default" id="paragraph-564"> <div class="text-area-solo container clearfix text-formatted field field--name-field-text-area field--type-text-long field--label-hidden field__item"><h3 class="text-align-center">GFG operates across four continents and works with more than 10,000 international and local brands.</h3> <p class="text-align-center">As part of the Group, ZALORA adopts the same Code of Conduct across its whole supply chain including all regional and international brands, its private label and all business partners even when ZALORA does not trade with them directly. GFG’s code of conduct ensures its own and its partners’ business operations are run ethically, and apply to Employment Practises, Working Conditions, Environmental Protection and Compliance.</p> </div> <div class="hidden field field--name-field-field-class field--type-string field--label-hidden field__item">z-py-90</div> <div class="field field--name-field-font-color field--type-string field--label-hidden field__item">#ffffff</div> <div class="field field--name-field-gradient-1-color field--type-string field--label-hidden field__item">#FA6467</div> <div class="field field--name-field-gradient-2-color field--type-string field--label-hidden field__item">#EC0D89</div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--text-area paragraph--view-mode--default" id="paragraph-565"> <div class="text-area-solo container clearfix text-formatted field field--name-field-text-area field--type-text-long field--label-hidden field__item"><h4 class="text-align-center fs-18 text-black apercu-medium forced">FIND OUT MORE ABOUT OUR</h4> <p class="text-align-center"> </p> <div class="row two-col"> <div class="col-6 col-sm-6 col-md-6 col-first"> <p class="text-align-center"><a class="hover-sky-blue-to-cobalt focus-white forced p-0 simple-btn-grey" href="/e-commerce-solutions/e-fulfilment/multi-channel-fulfilment">Multi-Channel Fulfilment</a></p> </div> <div class="col-6 col-sm-6 col-md-6 col-second"> <p class="text-align-center"><a class="hover-yellow-to-orange focus-white forced simple-btn-grey" href="/e-commerce-solutions/e-fulfilment/delivery-logistics">Delivery & Logistics</a></p> </div> </div> </div> <div class="hidden field field--name-field-field-class field--type-string field--label-hidden field__item">doodled-bg-2-btn margin-top-90 margin-bottom-90</div> </div> </div> <div class="field__item"> <div class="paragraph get-in-touch apercu-light-22 paragraph--type--get-in-touch paragraph--view-mode--default"> <div class="content"> <div class="col-12"> <div class="field field--name-field-label field--type-string field--label-hidden field__item">Get In Touch</div> <div class="clearfix text-formatted field field--name-field-body field--type-text-with-summary field--label-hidden field__item"><p class="text-align-center">Have a question, or simply wish to contact us?<br /> Begin your digital retail journey here, and let us help you connect your business to the limitless world of shopping possibilities.</p> <p class="text-align-center"><a class="btn-link try" href="/get-in-touch">ENQUIRE HERE</a></p> </div> </div> </div> </div> </div> </div> <div class="hidden mobile-ban field field--name-field-mobile-banner field--type-image field--label-hidden field__item">/sites/default/files/2023-04/banner_2.jpeg</div> </div> </article> </div> </div> </section> </main> </div> </div> </div> <footer class="site-footer"> <div class="container-fluid"> <div class="site-footer__top clearfix"> <section class="row region region-footer-before-first"> <a href="/" title="Home" rel="home" class="navbar-brand"> <img src="/sites/default/files/logo.svg" alt="Home" class="img-fluid d-inline-block align-top" /> </a> <div id="block-footeraboutus" class="footer-about block block-block-content block-block-contentb893c421-d2bb-4a5d-8e53-2d5574da4a9d"> <div class="content"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p class="text-align-justify">As Asia's Online Lifestyle Destination,<br /> we create endless shopping possibilities through an ever-expanding range of products from the most coveted international and local brands, putting you at the centre of it all. 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