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Climate Action | ZALORA

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ZALORA</strong></p> <p>Leverage ZALORA’s market reach as well as industry expertise and capabilities to bring your business to greater heights in the e-commerce sphere.</p> <div class="read-more"><a href="/sell-on-zalora">KNOW MORE</a></div> </div> </div> </div> </li> <li class="nav-item"> <a href="/industry-leadership" class="blue menu-link-wrap" data-drupal-link-system-path="node/58">Industry Leadership</a> <div class="menu_link_content menu-link-contentmain view-mode-default dropdown-menu"> </div> </li> <li class="nav-item"> <a href="/newsroom" class="menu-link-wrap" data-drupal-link-system-path="node/59">Newsroom</a> <div class="menu_link_content menu-link-contentmain view-mode-default dropdown-menu"> </div> </li> <li class="nav-item"> <a href="/faq" class="menu-link-wrap" data-drupal-link-system-path="node/32">FAQ</a> <div class="menu_link_content menu-link-contentmain view-mode-default dropdown-menu"> </div> </li> </ul> </nav> <ul class="clearfix nav hideondesktop 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about="/sustainability/climate-action" typeof="schema:WebPage" class="node node--type-page node--view-mode-full clearfix"> <header> <span property="schema:name" content="Climate Action" class="rdf-meta hidden"></span> </header> <div class="node__content clearfix"> <div class="node-banner"> <div id="block-zalora-theme-breadcrumbs" class="block block-system block-system-breadcrumb-block"> <div class="content"> <nav role="navigation" aria-label="breadcrumb"> <ol class="breadcrumb"> <li class="breadcrumb-item"> <a href="/">Home</a> </li> <li class="breadcrumb-item"> <a href="/sustainability">Sustainability</a> </li> <li class="breadcrumb-item active"> Climate Action </li> </ol> </nav> </div> </div> <div class="node-banner-wrap"> <div class="mobilebannerimg"> <div class="field field--name-field-mobile-banner field--type-image field--label-hidden field__item"> <img src="/sites/default/files/2022-04/banner%20pillars_0.jpeg" width="1047" height="1080" alt="Climate Action" typeof="foaf:Image" /> </div> </div> <div class="bannerimg"> <img src="/sites/default/files/2022-04/our%20pillars%20banner%20image.jpeg" width="1920" height="970" alt="Climate Action" typeof="foaf:Image" /> </div> <div class="main-tit-bdy"> <div class="main-tit-bdy-bot"> <div class="node-title amari-regular-120"><span property="schema:name" class="field field--name-title field--type-string field--label-hidden">Climate Action</span> </div> <div class="apercu-light-22 apercu-medium-strong-18 node-banner-body"><p></p> </div> <div class="smooth-scroll-menu"> <div> <a href="#lower_carbon_logistics"> LOWER CARBON LOGISTICS </a> </div> <div> <a href="#renewables_&amp;amp;_energy_efficiency"> RENEWABLES &amp; ENERGY EFFICIENCY </a> </div> <div> <a href="#products_made_from_sustainable_material"> PRODUCTS MADE FROM SUSTAINABLE MATERIAL </a> </div> <div> <a href="#community_partnerships_&amp;amp;_employee_volunteering"> COMMUNITY PARTNERSHIPS &amp; EMPLOYEE VOLUNTEERING </a> </div> <div> <a href="#employees’_sustainability_awareness"> EMPLOYEES’ SUSTAINABILITY AWARENESS </a> </div> </div> </div> </div> <div class="banner-right-img"> </div> </div> </div> <div class="field field--name-field-paragraph field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--type--main-img-txt-ater- paragraph--view-mode--default" id="paragraph-1092"> <div class="img-txt-alter field field--name-field-img-and-text- field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--type--image-and-text-alternative- paragraph--view-mode--default" > <div class="left-div col-lg-6 col-sm-12"> <div class="img-alter field field--name-field-image-alter field--type-image field--label-hidden field__item"> <img src="/sites/default/files/2024-04/CLIMATE%20ACTION.png" width="960" height="269" alt="CLIMATE ACTION" loading="lazy" typeof="foaf:Image" /> </div> </div> <div class="right-div col-lg-6 col-sm-12"> <div class="text-alter apercu-light-22 amari-regular-h2-70 field field--name-field-text-area-alter field--type-text-long field--label-hidden field__item"><p>ZALORA recognises that we must take urgent action to combat climate change and transition to a low carbon economy. Through our achievements and the delivery of our 2030 Climate Action targets, ZALORA remains firmly committed to playing its role by reducing the overall carbon impact of our business.</p> </div> </div> <div class="field field--name-field-gradient-1-color field--type-string field--label-hidden field__item">#00CCAB</div> <div class="field field--name-field-gradient-2-color field--type-string field--label-hidden field__item">#05AAAF</div> </div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--text-area paragraph--view-mode--default" id="paragraph-1130"> <div class="text-area-solo container clearfix text-formatted field field--name-field-text-area field--type-text-long field--label-hidden field__item"><div contenteditable="false" tabindex="-1"> <div class="bs_grid" data-widget="bs_grid_widget"> <div class="row" data-row-lg="none" data-row-md="none" data-row-none="equal" data-row-sm="none" data-row-xl="none"> <div class="col-lg-4"> <div class="field field--name-field-label-lwir field--type-string field--label-hidden field__item">Our 2030 Climate Action Targets</div> <div class="clearfix text-formatted field field--name-field-label-text-bottom field--type-text-long field--label-hidden field__item"> <p class="mb-lg-0"> </p> <p class="mb-lg-0">By 2030, we are committing to a number of ambitious actions that will enable the delivery of the Science Based Targets of GFG, whose ZALORA is part of. The targets on the right-hand side form the basis of ZALORA’s Climate Action:</p> </div> </div> <div class="col-lg-8"> <div contenteditable="false" tabindex="-1"> <div class="bs_grid table" data-widget="bs_grid_widget"> <div class="row" data-row-lg="none" data-row-md="none" data-row-none="equal" data-row-sm="none" data-row-xl="none"> <div class="col-3"> <center> <h4>100%</h4> </center> </div> <div class="col-9"> <p><b>Work with 3PL providers that provide at least 50% zero or low emissions methods (EV, bicycles, walking) for last mile delivery)</b></p> </div> </div> <div class="row" data-row-lg="none" data-row-md="none" data-row-none="equal" data-row-sm="none" data-row-xl="none"> <div class="col-3"> <center> <h4>100%</h4> </center> </div> <div class="col-9"> <p><b>Operating fulfillment centers and offices will be sourcing renewable energy</b></p> </div> </div> <div class="row" data-row-lg="none" data-row-md="none" data-row-none="equal" data-row-sm="none" data-row-xl="none"> <div class="col-3"> <center> <h4>14%</h4> </center> </div> <div class="col-9"> <p><b>Percentage of units sold that fulfill at least one Sustainable Product criteria</b></p> </div> </div> <div class="row" data-row-lg="none" data-row-md="none" data-row-none="equal" data-row-sm="none" data-row-xl="none"> <div class="col-3"> <center> <h4>15%</h4> </center> </div> <div class="col-9"> <p><b>Own-brand products made from preferred materials</b></p> </div> </div> <div class="row" data-row-lg="none" data-row-md="none" data-row-none="equal" data-row-sm="none" data-row-xl="none"> <div class="col-3"> <center> <h4>5,000</h4> </center> </div> <div class="col-9"> <p><b>Employee hours spent on community engagement</b></p> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="hidden field field--name-field-field-class field--type-string field--label-hidden field__item">z-py-90 laptop-f50 laptop-f16</div> <div class="field field--name-field-gradient-1-color field--type-string field--label-hidden field__item">#F8F8F8</div> <div class="field field--name-field-gradient-2-color field--type-string field--label-hidden field__item">#F8F8F8</div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--text-area paragraph--view-mode--default" id="paragraph-1125"> <div class="text-area-solo container clearfix text-formatted field field--name-field-text-area field--type-text-long field--label-hidden field__item"><h2>Our 2023 Performance</h2> <p> </p> <div contenteditable="false" tabindex="-1"> <div class="bs_grid" data-widget="bs_grid_widget"> <div class="row" data-row-lg="none" data-row-md="none" data-row-none="equal" data-row-sm="none" data-row-xl="none"> <div class="col"> <h3>15%</h3> <p>Reduction in <strong>CO2 emissions* from our operations</strong> compared to 2022</p> <h6 class="remove-max-width forced">(*per million NMV)</h6> </div> <div class="col"> <h3>4%</h3> <p>Parcels delivered using <strong>zero / low emission methods</strong> (e.g. bicycle and walking deliveries)</p> </div> <div class="col"> <h3>11%</h3> <p>NMV from products made using <strong>majority sustainable materials &amp; eco-production</strong> methods</p> </div> </div> </div> </div> <p> </p> <div contenteditable="false" tabindex="-1"> <div class="bs_grid" data-widget="bs_grid_widget"> <div class="row" data-row-lg="none" data-row-md="none" data-row-none="equal" data-row-sm="none" data-row-xl="none"> <div class="col"> <h3>3%</h3> <p><strong>Own-brand products </strong>incorporate<strong> sustainable materials</strong></p> </div> <div class="col"> <h3>75%</h3> <p>Key ZALORA locations* <strong>support at least one local charity</strong></p> <h6 class="remove-max-width forced"><em><strong>(*14 charity partnerships in Philippines, 2 in Malaysia, 2 in Singapore and 0 in Indonesia)</strong></em></h6> </div> <div class="col"> <h3>933</h3> <p><strong>Hours of employee volunteering</strong> in six markets</p> </div> </div> </div> </div> </div> <div class="hidden field field--name-field-field-class field--type-string field--label-hidden field__item">z-py-90 margin-3-grid laptop-f50 laptop-f16 txt-area-style2 border-bottom</div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--main-img-txt-ater- paragraph--view-mode--default" id="paragraph-1097"> <div class="img-txt-alter field field--name-field-img-and-text- field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--type--image-and-text-alternative- paragraph--view-mode--default" > <div class="left-div col-lg-6 col-sm-12"> <div class="img-alter field field--name-field-image-alter field--type-image field--label-hidden field__item"> <img src="/sites/default/files/2022-04/1.jpg" width="1601" height="803" alt="zalora emissions" loading="lazy" typeof="foaf:Image" /> </div> </div> <div class="right-div col-lg-6 col-sm-12"> <div class="text-alter apercu-light-22 amari-regular-h2-70 field field--name-field-text-area-alter field--type-text-long field--label-hidden field__item"><p>The first step towards delivering our Climate Action strategy was to obtain a comprehensive assessment of our impact across all our activities. Since 2020, ZALORA has annually assessed our global carbon footprint in accordance to the GHG Protocol methodology.</p> <p>In 2023, the total greenhouse gas emissions emitted by GFG totaled 296,687 tonnes of CO2, and <strong>ZALORA was responsible for 32% of these emissions. The biggest driver of our emissions remains as purchased goods and services</strong> which is associated with the production of raw materials and the manufacturing of products that we sell. This is followed by product usage and end-of-life treatment of sold products. The remaining includes various emission sources such as downstream and upstream transportation, employee commuting, business travel, energy consumption and waste.</p> </div> </div> <div class="hidden field field--name-field-field-class field--type-string field--label-hidden field__item">simple-style img-alt-big sus-reprt mob-no-pad-top z-pt-90 right-img</div> </div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--text-area paragraph--view-mode--default" id="paragraph-1098"> <div class="text-area-solo container clearfix text-formatted field field--name-field-text-area field--type-text-long field--label-hidden field__item"><p>ZALORA strives to mitigate emissions associated with our operations, the raw materials and manufacturing processes of our products, as well as those from inbound and outbound logistics. This commitment is <strong>supported by our 2030 Climate Action targets</strong>.</p> </div> <div class="hidden field field--name-field-field-class field--type-string field--label-hidden field__item">z-pt-90 mob-no-pad-top padding-bottom-90</div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--text-area paragraph--view-mode--default" id="paragraph-1239"> <div class="text-area-solo container clearfix text-formatted field field--name-field-text-area field--type-text-long field--label-hidden field__item"><h2>LOWER CARBON LOGISTICS</h2> </div> <div class="hidden field field--name-field-field-class field--type-string field--label-hidden field__item">z-pt-90 laptop-f50 laptop-f16 padding-top-50</div> <div class="id-sec hidden field field--name-field-id-section field--type-string field--label-hidden field__item">LOWER CARBON LOGISTICS</div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--main-img-txt-ater- paragraph--view-mode--default" id="paragraph-1241"> <div class="img-txt-alter field field--name-field-img-and-text- field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--type--image-and-text-alternative- paragraph--view-mode--default" > <div class="left-div col-lg-6 col-sm-12"> <div class="img-alter field field--name-field-image-alter field--type-image field--label-hidden field__item"> <img src="/sites/default/files/2024-04/Low%20emission%20deliveries%20in%20hong%20kong%20%26%20indonesia.png" width="1067" height="600" alt="low emission deliveries" loading="lazy" typeof="foaf:Image" /> </div> </div> <div class="right-div col-lg-6 col-sm-12"> <div class="text-alter apercu-light-22 amari-regular-h2-70 field field--name-field-text-area-alter field--type-text-long field--label-hidden field__item"><p>Our inbound (from suppliers to ZALORA’s warehouse) and outbound (from ZALORA’s warehouse to customers) logistics represents <strong>our fourth largest source of carbon emissions</strong>, with <strong>air freight accounting for 64% </strong>of our total transport emissions in 2023.</p> <p>In outbound logistics, <strong>we launched a low carbon last mile delivery option in Malaysia this year</strong>, while we also continue to expand our low or zero-carbon deliveries in Singapore, Indonesia and Hong Kong. As a result, <strong>we delivered more than 311,000 parcels by hybrid vehicles, electric motorbikes, bicycle or walking deliveries in 2023</strong>. Moving forward, we expect to further reduce our emissions from outbound transport by working with third party logistic partners who offer scalable low or zero emissions methods for last mile delivery. In addition, we implemented efforts to reduce emissions associated with product returns. We identified that a significant portion of customer returns were size-related and subsequently <strong>improved our sizing chart to be brand or sub-category specific, resulting in an overall percentage decrease in size-related returns</strong>.</p> </div> </div> <div class="hidden field field--name-field-field-class field--type-string field--label-hidden field__item">simple-style img-alt-big sus-reprt mob-no-pad-top z-py-90</div> </div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--text-area paragraph--view-mode--default" id="paragraph-1104"> <div class="text-area-solo container clearfix text-formatted field field--name-field-text-area field--type-text-long field--label-hidden field__item"><h3 class="text-align-center amiri-regular forced"><strong>“Our company is taking meaningful strides towards a sustainable future, incorporating low carbon delivery methods into our operations. These initiatives represent our dedication to sustainability, showing that even partial shifts towards more thoughtful logistics can have a significant impact on the planet.”</strong></h3> <p class="text-align-center">Hazwan Shah, Associate Director of Logistics at ZALORA</p> </div> <div class="hidden field field--name-field-field-class field--type-string field--label-hidden field__item">z-py-90</div> <div class="field field--name-field-gradient-1-color field--type-string field--label-hidden field__item">#F8F8F8</div> <div class="field field--name-field-gradient-2-color field--type-string field--label-hidden field__item">#F8F8F8</div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--text-area paragraph--view-mode--default" id="paragraph-1105"> <div class="text-area-solo container clearfix text-formatted field field--name-field-text-area field--type-text-long field--label-hidden field__item"><h2>RENEWABLES &amp; ENERGY EFFICIENCY</h2> </div> <div class="hidden field field--name-field-field-class field--type-string field--label-hidden field__item">z-pt-90 laptop-f50 laptop-f16</div> <div class="id-sec hidden field field--name-field-id-section field--type-string field--label-hidden field__item">renewables_&amp;amp;_energy_efficiency</div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--main-img-txt-ater- paragraph--view-mode--default" id="paragraph-1107"> <div class="img-txt-alter field field--name-field-img-and-text- field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--type--image-and-text-alternative- paragraph--view-mode--default" > <div class="left-div col-lg-6 col-sm-12"> <div class="img-alter field field--name-field-image-alter field--type-image field--label-hidden field__item"> <img src="/sites/default/files/2022-04/RENEWABLES%20%26%20ENERGY%20EFFICIENCY.jpg" width="1601" height="900" alt="RENEWABLES &amp; ENERGY EFFICIENCY" loading="lazy" typeof="foaf:Image" /> </div> </div> <div class="right-div col-lg-6 col-sm-12"> <div class="text-alter apercu-light-22 amari-regular-h2-70 field field--name-field-text-area-alter field--type-text-long field--label-hidden field__item"><p>As our warehouses are storage facilities that use minimal machinery, they are <strong>not energy intensive to operate</strong>. In total, our <strong>five warehouse facilities</strong> consumed about <strong>2.9 million of kWh</strong> in 2023, with spaces fitted with <strong>efficient LED lighting, air conditioning inverters</strong> and <strong>motion sensors</strong>.</p> <p>We also recognise that transitioning our energy source to renewable energy is critical to reducing our reliance on fossil fuels. As part of this process, we are working closely with our warehouse partners to <strong>assess the feasibility of solar photovoltaic panel installation on the rooftop of our facilities</strong>, in order to be able to tap on on-site solar energy for our daytime operations.</p> </div> </div> <div class="hidden field field--name-field-field-class field--type-string field--label-hidden field__item">border-bottom simple-style img-alt-big sus-reprt mob-no-pad-top z-py-90</div> </div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--text-area paragraph--view-mode--default" id="paragraph-1108"> <div class="text-area-solo container clearfix text-formatted field field--name-field-text-area field--type-text-long field--label-hidden field__item"><h2>PRODUCTS MADE FROM</h2> <h2>PREFERRED MATERIAL</h2> <p>The most significant environmental impact of the fashion industry lies in the raw material production. Increasing the proportion of products made from lower impact materials is an essential component of ZALORA’s strategy to mitigate our carbon and environmental impacts. Focusing on ZALORA’s direct impacts, transitioning our own-brand products to be made from less environmentally impactful materials remains an important priority.</p> <p>To guide our team in the sourcing of lower impact fabrics, ZALORA uses a <strong>Preferred Materials Benchmark</strong>, which was adopted from <strong>The Textile Exchange</strong>, a global non-profit with members from a growing number of brands, manufacturers and farmers driving beneficial impacts on climate and nature across the fashion, textile, and apparel industry.</p> <p class="text-align-center"> </p> </div> <div class="hidden field field--name-field-field-class field--type-string field--label-hidden field__item">z-py-90 laptop-f50 laptop-f16</div> <div class="id-sec hidden field field--name-field-id-section field--type-string field--label-hidden field__item">PRODUCTS MADE FROM SUSTAINABLE MATERIAL</div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--text-area paragraph--view-mode--default" id="paragraph-1111"> <div class="text-area-solo container clearfix text-formatted field field--name-field-text-area field--type-text-long field--label-hidden field__item"><h3 class="text-align-center amiri-regular forced">“As part of our sustainability strategy, we strive to offer our customers a large choice of conscious fashion, beginning with our own-brands. 2020 was the year we launched Earth Edit. In 2021, we went one step further with the incorporation of less environmentally impactful fabric into our main ranges to make conscious fashion accessible to more customers, in the hope of educating and inspiring more conscious fashion consumption.”</h3> <p class="text-align-center">Eric Cheang, Senior Director of Category Management at ZALORA</p> </div> <div class="hidden field field--name-field-field-class field--type-string field--label-hidden field__item">z-py-90</div> <div class="field field--name-field-gradient-1-color field--type-string field--label-hidden field__item">#F8F8F8</div> <div class="field field--name-field-gradient-2-color field--type-string field--label-hidden field__item">#F8F8F8</div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--main-img-txt-ater- paragraph--view-mode--default" id="paragraph-1117"> <div class="img-txt-alter field field--name-field-img-and-text- field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--type--image-and-text-alternative- paragraph--view-mode--default" > <div class="left-div col-lg-6 col-sm-12"> <div class="img-alter field field--name-field-image-alter field--type-image field--label-hidden field__item"> <img src="/sites/default/files/2022-04/3.jpg" width="1601" height="900" alt="products made from more sustainable materials" loading="lazy" typeof="foaf:Image" /> </div> </div> <div class="right-div col-lg-6 col-sm-12"> <div class="text-alter apercu-light-22 amari-regular-h2-70 field field--name-field-text-area-alter field--type-text-long field--label-hidden field__item"><p>To further inspire a shift towards shopping associated with a lower carbon impact, we collaborate with third party brands available on our platforms to provide greater visibility of <strong>products made from organic, recycled or responsibly sourced materials</strong> (e.g. organic cotton or recycled nylon) <strong>and via production methods associated with lower environmental impact</strong> (e.g. products certified free of harmful chemicals). This transition makes a contribution to the reduction of our carbon footprint and the related products accounted for <strong>11% of our NMV in 2023</strong>.</p> </div> </div> <div class="hidden field field--name-field-field-class field--type-string field--label-hidden field__item">simple-style img-alt-big sus-reprt mob-no-pad-top padding-bottom-90 padding-top-90 border-bottom right-img</div> </div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--text-area paragraph--view-mode--default" id="paragraph-1242"> <div class="text-area-solo container clearfix text-formatted field field--name-field-text-area field--type-text-long field--label-hidden field__item"><h2>COMMUNITY PARTNERSHIPS</h2> <h2>&amp; EMPLOYEE VOLUNTEERING</h2> </div> <div class="hidden field field--name-field-field-class field--type-string field--label-hidden field__item">z-pt-90 laptop-f50 laptop-f16</div> <div class="id-sec hidden field field--name-field-id-section field--type-string field--label-hidden field__item">COMMUNITY PARTNERSHIPS &amp; EMPLOYEE VOLUNTEERING</div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--main-img-txt-ater- paragraph--view-mode--default" id="paragraph-1121"> <div class="img-txt-alter field field--name-field-img-and-text- field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--type--image-and-text-alternative- paragraph--view-mode--default" > <div class="left-div col-lg-6 col-sm-12"> <div class="img-alter field field--name-field-image-alter field--type-image field--label-hidden field__item"> <img src="/sites/default/files/2022-04/2021%20KEY%20HIGHLIGHTS%203.jpg" width="1601" height="900" alt="2021 KEY HIGHLIGHTS 3" loading="lazy" typeof="foaf:Image" /> </div> </div> <div class="right-div col-lg-6 col-sm-12"> <div class="text-alter apercu-light-22 amari-regular-h2-70 field field--name-field-text-area-alter field--type-text-long field--label-hidden field__item"><p style="color: black;">Leveraging our Southeast Asian presence, ZALORA empowers employees to choose local causes, prioritizing environmental protection and social welfare through volunteering and philanthropy.</p> <p style="color: black;">ZALORA e-donation drives continued and expanded their outreach offering our customers <strong>the opportunity to donate to 17 organisations across Malaysia, Singapore and Philippines</strong>.</p> <p style="color: black;">In 2023, ZALORA expanded its employee volunteering activities to six local markets, including Singapore, Malaysia, Indonesia, Philippines, Hong Kong and Vietnam, achieving a total of <strong>933 volunteering man hours</strong>. We are determined to contribute positively to environmental protection and aim to <strong>achieve 5,000 employee volunteering hours by 2030</strong>.</p> </div> </div> <div class="hidden field field--name-field-field-class field--type-string field--label-hidden field__item">simple-style padding-bottom-90 img-alt-big sus-reprt mob-no-pad-top border-bottom</div> </div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--text-area paragraph--view-mode--default" id="paragraph-1122"> <div class="text-area-solo container clearfix text-formatted field field--name-field-text-area field--type-text-long field--label-hidden field__item"><h2>EMPLOYEES’ SUSTAINABILITY AWARENESS</h2> <p>We believe that engaging with employees on our sustainability journey is key to the long-term success of ZALORA’s sustainability strategy. As employees transitioned to a remote/hybrid working environment in 2020, we developed <strong>ZALORA’s Green Work from Home</strong> (WFH) Guidelines which includes recommendations on how they can <strong>contribute to a lower impact way of working while being at home</strong>. The guide outlines tips such as powering down their electronics at the end of the work day, optimising cooling, using natural lighting and practicing the 5R’s - refusing, reducing, reusing, repurposing and recycling - as any action - big or small - makes a difference to reduce the impacts on natural ecosystems. The Green WFH Guidelines complements our Green Office Guidelines established the same year, forming a holistic set of guidelines for a dynamic workplace.</p> <p>Through internal communication, we also ensure that our employees are kept informed of ZALORA’s sustainability performance and strategy. In 2021, we conducted a <strong>survey to understand our employees’ perception</strong> of ZALORA’s management of our social and environmental impacts and the <strong>results showed their confidence in the actions we are taking in regard to sustainability</strong>.</p> </div> <div class="hidden field field--name-field-field-class field--type-string field--label-hidden field__item">z-py-90 laptop-f50 laptop-f16</div> <div class="id-sec hidden field field--name-field-id-section field--type-string field--label-hidden field__item">EMPLOYEES’ SUSTAINABILITY AWARENESS</div> </div> </div> <div class="field__item"> <div class="paragraph get-in-touch apercu-light-22 paragraph--type--get-in-touch paragraph--view-mode--default"> <div class="content"> <div class="col-12"> <div class="field field--name-field-label field--type-string field--label-hidden field__item">Get In Touch</div> <div class="clearfix text-formatted field field--name-field-body field--type-text-with-summary field--label-hidden field__item"><p class="text-align-center">Have a question about our sustainability strategy, or simply wish to contact us?</p> <p class="text-align-center"><a class="btn-link try" href="mailto:prsm@zalora.com?subject=Enquiry about Sustainability at ZALORA - Corporate ">CONTACT US</a></p> </div> </div> </div> </div> </div> </div> </div> </article> </div> </div> </section> </main> </div> </div> </div> <footer class="site-footer"> <div class="container-fluid"> <div class="site-footer__top clearfix"> <section class="row region region-footer-before-first"> <a href="/" title="Home" rel="home" class="navbar-brand"> <img src="/sites/default/files/logo.svg" alt="Home" class="img-fluid d-inline-block align-top" /> </a> <div id="block-footeraboutus" class="footer-about block block-block-content block-block-contentb893c421-d2bb-4a5d-8e53-2d5574da4a9d"> <div class="content"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p class="text-align-justify">As Asia's Online Lifestyle Destination,<br /> we create endless shopping possibilities through an ever-expanding range of products from the most coveted international and local brands, putting you at the centre of it all. 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