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span::before{content:"";display:block;width:17px;height:100%;background-image:url(/app/themes/liveagent/assets/images/icon-login.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center}.Button--login .tooltip{position:absolute;top:49px;display:none;margin-left:9px;padding:8px 25px;font-size:14px;line-height:21px !important;text-align:center;word-break:keep-all;color:#212121;-webkit-box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);background-color:#fff;border-radius:4px;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%)}.Button--login .tooltip::before{position:absolute;top:-10px;left:calc(50% - 10px);background:0;width:0;height:0;border-style:solid;border-width:0 10px 10px;border-color:transparent transparent #fff}body.no-scroll{overflow:hidden;height:100%}#app{padding-top:90px}#app 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row;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation.active{height:100vh;-webkit-transition:height .3s ease-out;transition:height .3s ease-out;display:block;overflow-y:scroll;padding-bottom:1.5em;-webkit-box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);border-top:1px solid #e4e5e9}#app .Header__navigation.active>div{opacity:1;height:auto;-webkit-transition:opacity .5s ease;transition:opacity .5s ease;-webkit-transition-delay:.1s;transition-delay:.1s;display:block}#app .Header__navigation.active.mobile-active .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active .Header__navigation__promo{margin-left:3em;padding-bottom:1em;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75em;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation.active.mobile-active ul.nav>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul{-webkit-transition:height .6s ease;transition:height .6s ease;overflow:hidden}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile{display:-webkit-box;display:-ms-flexbox;display:flex;position:relative;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;top:.25em;left:1em;margin-top:.9em;color:#2570ed !important;z-index:1;pointer-events:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a{display:-webkit-box;display:-ms-flexbox;display:flex;width:100%;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:14px 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-product li.current-menu-item{background-color:#feefe0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-overview li.current-menu-item{background-color:#f3e6ff}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-use-for li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full,#app .Header__navigation__buttons__mobile .Button--outline{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--full{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);display:none}.Header__flags--mainmenu::after,.Header__flags--mainmenu::before{content:"";display:table}.Header__flags--mainmenu::after{clear:both}.Header__flags--mainmenu{*zoom:1}#app .Header__navigation__buttons__mobile{display:none}#app .Header__navigation{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation__buttons{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;gap:1.5em}#app .Header__navigation__buttons 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Zvyšte produktivitu, spokojenost zákazníků a své dovednosti. Vyzkoušejte hned!" hreflang="cs-CZ">Produkt</a> <ul class="sub-menu"> <li id="menu-item-480987" class="label-overview menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-480987"><a href="#" title="Zlepšete rychlost psaní zdarma s LiveAgent testem! Zvyšte produktivitu, spokojenost zákazníků a své dovednosti. Vyzkoušejte hned!" hreflang="cs-CZ">Přehled</a> <ul class="sub-menu"> <li id="menu-item-955093" class="icn-menu-tour menu-item menu-item-type-custom menu-item-object-custom menu-item-955093"><svg class="icon icon-menu-tour"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-tour"></use></svg><a href="https://www.live-agent.cz/prohlidka/" title="Prozkoumejte LiveAgent: vícekanálový helpdesk software bez závazků. Získejte 14 dní zdarma a zlepšete zákaznickou podporu snadno!" hreflang="cs-CZ" onover-preload="1">Vydejte se na prohlídku<div class="menu-item-description">Vše, co potřebujete vědět o službě LiveAgent</div></a> <div data-ytid="3zYfDwqNj0U" data-lightbox="youtube" class="Header__navigation__promo" style="" urlslab-lazy-bgimage="https://www.live-agent.cz/app/themes/liveagent/assets/images/tour_video.png"> <div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="LiveAgent Product Tour"><meta itemprop="description" content="See LiveAgent from both the agent and customer point of view so you can get a taste of how it is to work with our help desk software. Our video will guide you through basic customization options, live chat implementation, reporting, and more. Having a tool like LiveAgent in your arsenal is the key to improving customer satisfaction and increasing sales. Try LiveAgent today. Our free 14-day trial requires no credit card input. https://www.liveagent.com/trial/ Royalty-free music: https://www.bensound.com/royalty-free-music/track/creative-minds Have any questions? Contact us at https://www.liveagent.com/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent/"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/3zYfDwqNj0U/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=3zYfDwqNj0U"><link itemprop="embedUrl" content="https://www.youtube.com/embed/3zYfDwqNj0U"><meta itemprop="duration" content="P0Y0M0DT0H0M145S"><meta itemprop="uploadDate" content="2024-10-14T06:14:32+00:00"></div></div> <script> ( () => { const tourVideo = document.querySelector("li > .Header__navigation__promo"); if(tourVideo) { const parent = tourVideo.closest("li"); parent.insertAdjacentElement("afterend", tourVideo); } } )(); </script></li> </ul> </li> <li id="menu-item-480988" class="label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-480988"><a href="#" title="Zlepšete rychlost psaní zdarma s LiveAgent testem! Zvyšte produktivitu, spokojenost zákazníků a své dovednosti. Vyzkoušejte hned!" hreflang="cs-CZ">Produkt</a> <ul class="sub-menu"> <li id="menu-item-763650" class="icn-menu-help-desk menu-item menu-item-type-custom menu-item-object-custom menu-item-763650"><svg class="icon icon-menu-help-desk"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-help-desk"></use></svg><a href="https://www.live-agent.cz/help-desk-software/" title="Objevte 15 nejlepších helpdesk softwarů pro rok 2024. Zlepšete zákaznickou podporu s LiveAgent – bez poplatků a s 24/7 podporou!" hreflang="cs-CZ" onover-preload="1">Help desk<div class="menu-item-description">Vícekanálová platforma pro služby zákazníkům</div></a></li> <li id="menu-item-663218" class="icn-menu-ticketing menu-item menu-item-type-custom menu-item-object-custom menu-item-663218"><svg class="icon icon-menu-ticketing"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-ticketing"></use></svg><a href="https://www.live-agent.cz/tiketingovy-software/" title='LiveAgent: Nejlepší tiketingový software 2024! Zjednodušte podporu na všech kanálech, bez závazků a s 30denní zkušební verzí zdarma."' hreflang="cs-CZ" onover-preload="1">Ticketing<div class="menu-item-description">Pokročilý systém ticketingu</div></a></li> <li id="menu-item-481005" class="icn-menu-live-chat menu-item menu-item-type-post_type menu-item-object-page menu-item-481005"><svg class="icon icon-menu-live-chat"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-live-chat"></use></svg><a href="https://www.live-agent.cz/live-chat-software/" title="Zlepšete zapojení zákazníků s LiveAgent – nejrychlejším live chat softwarem. Bez poplatků, 24/7 podpora, zdarma na 30 dní!" hreflang="cs-CZ" onover-preload="1">Live chat<div class="menu-item-description">Nejrychlejší live chat na trhu</div></a></li> </ul> </li> <li id="menu-item-480989" class="label-sub label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-480989"><a href="#" title="Zlepšete rychlost psaní zdarma s LiveAgent testem! Zvyšte produktivitu, spokojenost zákazníků a své dovednosti. Vyzkoušejte hned!" hreflang="cs-CZ">sub</a> <ul class="sub-menu"> <li id="menu-item-902430" class="icn-thumbsup menu-item menu-item-type-custom menu-item-object-custom menu-item-902430"><svg class="icon icon-thumbsup"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#thumbsup"></use></svg><a href="https://www.live-agent.cz/social-media-customer-service/" title='Spravujte sociální sítě bez stresu s LiveAgent! Propojte kanály, odpovídejte z 1 místa a získejte 14 dní zdarma. Žádná karta není nutná!"' hreflang="cs-CZ" onover-preload="1">Sociální sítě<div class="menu-item-description">Odpovídejte svým sledujícím přímo ze služby LiveAgent</div></a></li> <li id="menu-item-695158" class="icn-phone menu-item menu-item-type-post_type menu-item-object-page menu-item-695158"><svg class="icon icon-phone"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#phone"></use></svg><a href="https://www.live-agent.cz/call-center-software/" title="Objevte nejlepší software pro call centra 2024! Žádný hardware, 24/7 podpora, bez poplatků. Vyzkoušejte LiveAgent zdarma a zlepšete péči o zákazníky!" hreflang="cs-CZ" onover-preload="1">Call centrum<div class="menu-item-description">Vestavěný software call centra</div></a></li> <li id="menu-item-873976" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-873976"><svg class="icon icon-lightbulb"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#lightbulb"></use></svg><a href="/liveagent-software-znalostni-baze/" title='Vytvořte bázi znalostí s LiveAgent! Zlepšete zákaznickou podporu, nabídněte samoobslužná řešení a začněte s bezplatnou zkušební verzí."' hreflang="cs-CZ" onover-preload="1">Báze znalostí<div class="menu-item-description">Poskytuje možnosti samoobsluhy</div></a></li> </ul> </li> <li id="menu-item-480990" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-480990"><a href="#" title="Zlepšete rychlost psaní zdarma s LiveAgent testem! Zvyšte produktivitu, spokojenost zákazníků a své dovednosti. Vyzkoušejte hned!" hreflang="cs-CZ">Možnosti využití</a> <ul class="sub-menu"> <li id="menu-item-481008" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-481008"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-business-solutions"></use></svg><a href="https://www.live-agent.cz/podniky/" title="Komplexní helpdesk řešení LiveAgent přizpůsobitelné vašim potřebám. Bez vstupních poplatků, 24/7 podpora, 14 dní zdarma bez karty!" hreflang="cs-CZ" onover-preload="1">Podniky<div class="menu-item-description">Různé firmy, různá řešení</div></a></li> <li id="menu-item-481007" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-481007"><svg class="icon icon-shop"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#shop"></use></svg><a href="https://www.live-agent.cz/odvetvi/" title="Jedno řešení pro všechny obory! LiveAgent zlepšuje zákaznickou podporu, nabízí 24/7 servis a bezplatnou zkušební verzi na 14 dní." hreflang="cs-CZ" onover-preload="1">Průmyslová řešení<div class="menu-item-description">Přizpůsobte LiveAgent svému oboru</div></a></li> <li id="menu-item-743678" class="icn-menu-use-cases menu-item menu-item-type-post_type_archive menu-item-object-ms_success-stories menu-item-743678"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-use-cases"></use></svg><a href="https://www.live-agent.cz/pribehy-uspesnych/" title='Objevte úspěšné příběhy s LiveAgent! Zvyšte spokojenost, příjmy a loajalitu. Vyzkoušejte 30denní zkušební verzi zdarma!"' hreflang="cs-CZ" onover-preload="1">Případy použití<div class="menu-item-description">Jeden produkt, mnoho scénářů použití</div></a></li> </ul> </li> <li id="menu-item-480992" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-480992"><a href="#" title="Zlepšete rychlost psaní zdarma s LiveAgent testem! Zvyšte produktivitu, spokojenost zákazníků a své dovednosti. Vyzkoušejte hned!" hreflang="cs-CZ">Integrace</a> <ul class="sub-menu"> <li id="menu-item-955330" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-955330"><a href="https://www.live-agent.cz/integrace/whatsapp/" title="Integrujte WhatsApp s LiveAgentem a zlepšete podporu zákazníků! Centralizujte komunikaci, řešte dotazy rychleji. Vyzkoušejte zdarma!" hreflang="cs-CZ" onover-preload="1">WhatsApp</a></li> <li id="menu-item-545992" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-545992"><a href="https://www.live-agent.cz/integrace/wordpress/" title="Integrujte LiveAgent s WordPressem a snadno přidejte tlačítko chatu na své stránky. Zlepšete uživatelskou zkušenost a SEO pomocí pluginu SEO Automatic Interní Odkazy. Aktivace je jednoduchá a bez závazků, s důvěrou od uživatelů po celém světě. Vyzkoušejte zdarma!" hreflang="cs-CZ" onover-preload="1">WordPress</a></li> <li id="menu-item-481062" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-481062"><a href="https://www.live-agent.cz/integrace/prestashop/" title="Integrujte Prestashop s LiveAgent a nabídněte zákazníkům rychlou podporu přes live chat. Zvyšte efektivitu svého e-shopu zdarma!" hreflang="cs-CZ" onover-preload="1">Prestashop</a></li> <li id="menu-item-481061" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-481061"><a href="https://www.live-agent.cz/integrace/magento/" title="Integrujte Magento 2 s LiveAgentem a poskytněte svým zákazníkům personalizovaný servis s možností sledování objednávek. Připojte se snadno a bez závazků a získejte výhody rychlejšího e-commerce růstu. Vyzkoušejte zdarma!" hreflang="cs-CZ" onover-preload="1">Magento</a></li> <li id="menu-item-481063" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-481063"><a href="https://www.live-agent.cz/integrace/shopify/" title="Zvyšte zákaznickou spokojenost a zapojení pomocí integrace Shopify s LiveAgent! Tato funkce vám umožní snadno umístit tlačítko živého chatu na váš e-shop, což zlepší komunikaci s klienty a podpoří prodej. Vyzkoušejte zdarma a poskytněte rychlou a efektivní podporu napříč všemi kanály. Objevte, jak snadno integrovat Shopify a proměnit návštěvníky ve spokojené zákazníky!" hreflang="cs-CZ" onover-preload="1">Shopify</a></li> <li id="menu-item-481064" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-481064"><a href="https://www.live-agent.cz/integrace/mailchimp/" title="Tiketing dokáže s integrací Mailchimp pro LiveAgent mnohem více. Integrace Mailchimp vám umožní spravovat kontakty přímo z vašeho help desku." hreflang="cs-CZ" onover-preload="1">Mailchimp</a></li> <li id="menu-item-545993" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-545993"><a href="https://www.live-agent.cz/integrace/slack/" title="Integrujte Slack s LiveAgentem a získejte automatická oznámení o tiketech přímo ve Slacku. Usnadněte týmovou komunikaci a zlepšete podporu!" hreflang="cs-CZ" onover-preload="1">Slack</a></li> <li id="menu-item-743679" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-743679"><a href="https://www.live-agent.cz/integrace/pipedrive/" title='Integrace PipeDrive s LiveAgent zefektivní správu nabídek a zákazníků. Automatizujte procesy a zvyšte efektivitu prodejních týmů!"' hreflang="cs-CZ" onover-preload="1">PipeDrive</a></li> <li id="menu-item-480993" class="button-more-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-480993"><a href="/integrace/" title="Maximalizujte výkon vašeho helpdesk softwaru s LiveAgent! Objevte širokou škálu integrací, pluginů a aplikací, které zvyšují spokojenost zákazníků. Snadno integrujte VoIP služby jako CallTo365, AstraQom, GDMS a další pro efektivnější obchodní operace. Navštivte naši stránku a zjistěte, jak zjednodušit procesy a inovovat pracovní postupy." hreflang="cs-CZ" onover-preload="1">Více integrací</a></li> </ul> </li> </ul> </li> <li id="menu-item-480985" class="menu-item menu-item-type-custom menu-item-object-custom current-menu-ancestor menu-item-has-children menu-item-480985"><a href="#" title="Zlepšete rychlost psaní zdarma s LiveAgent testem! Zvyšte produktivitu, spokojenost zákazníků a své dovednosti. Vyzkoušejte hned!" hreflang="cs-CZ">Zdroje</a> <ul class="sub-menu"> <li id="menu-item-480994" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-480994"><a href="#" title="Zlepšete rychlost psaní zdarma s LiveAgent testem! Zvyšte produktivitu, spokojenost zákazníků a své dovednosti. Vyzkoušejte hned!" hreflang="cs-CZ">Vědomosti</a> <ul class="sub-menu"> <li id="menu-item-743680" class="icn-graduation menu-item menu-item-type-post_type_archive menu-item-object-ms_academy menu-item-743680"><svg class="icon icon-graduation"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#graduation"></use></svg><a href="https://www.live-agent.cz/akademie/" title="Objevte vše, co potřebujete vědět o zákaznickém servisu na LiveAgent Akademii. Zdroj bezplatných školení a teoretických poznatků, který zlepší vaše dovednosti v oblasti komunikace, zpětné vazby a zákaznické zkušenosti. Navštivte nás a naučte se, jak poskytovat kvalitní zákaznický servis a získat spokojené zákazníky." hreflang="cs-CZ" onover-preload="1">Akademie<div class="menu-item-description">Staňte se odborníkem na služby zákazníkům</div></a></li> <li id="menu-item-743681" class="icn-menu-templates menu-item menu-item-type-post_type_archive menu-item-object-ms_templates menu-item-743681"><svg class="icon icon-menu-templates"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-templates"></use></svg><a href="https://www.live-agent.cz/sablony/" title="Objevte efektivní e-mailové šablony pro zákaznický servis, marketing a prodeje. Ušetřete čas, zlepšete komunikaci a optimalizujte kampaně!" hreflang="cs-CZ" onover-preload="1">Šablony<div class="menu-item-description">Přizpůsobitelné šablony pro každou příležitost</div></a></li> <li id="menu-item-886777" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-886777"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-checklists"></use></svg><a href="https://www.live-agent.cz/checklists/" title="Objevte podrobné kontrolní seznamy pro call centra, marketing, HR i zákaznický servis. Zjednodušte si práci a zvyšte efektivitu!" hreflang="cs-CZ" onover-preload="1">Kontrolní seznamy<div class="menu-item-description">Jak zvládnout své pracovní postupy</div></a></li> </ul> </li> <li id="menu-item-480995" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-480995"><a href="#" title="Zlepšete rychlost psaní zdarma s LiveAgent testem! Zvyšte produktivitu, spokojenost zákazníků a své dovednosti. Vyzkoušejte hned!" hreflang="cs-CZ">sub</a> <ul class="sub-menu"> <li id="menu-item-481068" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-481068"><svg class="icon icon-pencil"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#pencil"></use></svg><a href="/blog/" title='Objevte užitečné tipy pro zákaznickou podporu, live chat, call centra a další na blogu LiveAgent. Zlepšete své služby ještě dnes!"' hreflang="cs-CZ" onover-preload="1">Blog<div class="menu-item-description">Novinky o službách zákazníkům a službě LiveAgent</div></a></li> <li id="menu-item-743682" class="icn-menu-glossary menu-item menu-item-type-post_type_archive menu-item-object-ms_glossary menu-item-743682"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-glossary"></use></svg><a href="https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/" title="Objevte kompletní slovníček terminologie zákaznické podpory a helpdesk softwaru. Snadné porozumění pojmům na jednom místě!" hreflang="cs-CZ" onover-preload="1">Slovník<div class="menu-item-description">Naučte se terminologii zákaznického servisu</div></a></li> <li id="menu-item-481082" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-481082"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="Discover LiveAgent's support portal for guides, updates, troubleshooting, video tutorials, and more to enhance your customer experience!" hreflang="en-US">Portál podpory<div class="menu-item-description">Články a návody, jak postupovat</div></a></li> </ul> </li> <li id="menu-item-480996" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom current-menu-ancestor current-menu-parent menu-item-has-children menu-item-480996"><a href="#" title="Zlepšete rychlost psaní zdarma s LiveAgent testem! Zvyšte produktivitu, spokojenost zákazníků a své dovednosti. Vyzkoušejte hned!" hreflang="cs-CZ">sub</a> <ul class="sub-menu"> <li id="menu-item-481013" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-456235 current_page_item menu-item-481013"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-typing-test"></use></svg><a href="https://www.live-agent.cz/test-psani/" aria-current="page" title="Zlepšete rychlost psaní zdarma s LiveAgent testem! Zvyšte produktivitu, spokojenost zákazníků a své dovednosti. Vyzkoušejte hned!" hreflang="cs-CZ">Test Psaní<div class="menu-item-description">Zlepšete svou rychlost psaní</div></a></li> <li id="menu-item-868322" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-868322"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-reviews"></use></svg><a href="https://www.live-agent.cz/reviews/" title="Objevte nejlepší software pro zákaznickou podporu! Přečtěte si recenze na e-mailové, chatové a ticketingové nástroje. Vyberte to pravé pro vás!" hreflang="cs-CZ" onover-preload="1">Recenze<div class="menu-item-description">Podívejte se na recenze funkcí softwaru</div></a></li> </ul> </li> <li id="menu-item-480997" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-480997"><a href="#" title="Zlepšete rychlost psaní zdarma s LiveAgent testem! Zvyšte produktivitu, spokojenost zákazníků a své dovednosti. Vyzkoušejte hned!" hreflang="cs-CZ">Společnost</a> <ul class="sub-menu"> <li id="menu-item-545996" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-545996"><svg class="icon icon-heart"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#heart"></use></svg><a href="https://www.live-agent.cz/o-nas/o-spolecnosti-liveagent/" title="Poznejte příběh LiveAgent, inovativního helpdesk softwaru, který zlepšuje zákaznickou podporu po celém světě. Připojte se k nám!" hreflang="cs-CZ" onover-preload="1">O nás<div class="menu-item-description">Seznamte se s týmem, který stojí za produktem LiveAgent</div></a></li> <li id="menu-item-481006" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-481006"><svg class="icon icon-trophy"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#trophy"></use></svg><a href="https://www.live-agent.cz/oceneni/" title="Objevte ocenění a certifikáty LiveAgent, lídra v helpdesku, live chatu a zákaznické podpoře. Začněte 14denní zkušební verzi zdarma!" hreflang="cs-CZ" onover-preload="1">Ocenění<div class="menu-item-description">Naše ocenění a úspěchy</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-743687" class="menu-item menu-item-type-post_type_archive menu-item-object-ms_features menu-item-743687"><a href="https://www.live-agent.cz/funkce/" title="Objevte všechny funkce LiveAgent, komplexního vícekanálového softwaru pro správu tiketů, který zvyšuje efektivitu vašeho týmu. Od detekce kolize agentů po automatickou distribuci tiketů a hodnocení agentů – vše, co potřebujete pro optimalizaci zákaznické podpory, naleznete na jednom místě. Vstupte do světa efektivní podpory s LiveAgent!" hreflang="cs-CZ" onover-preload="1">Funkce</a></li> <li id="menu-item-803033" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-803033"><a href="https://www.live-agent.cz/cenik/" title="Vyberte si z cenově dostupných plánů LiveAgent od 15 $/měsíc. Získejte efektivní zákaznickou podporu s ticketingem, live chatem a dalšími funkcemi!" hreflang="cs-CZ" onover-preload="1">Ceník</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/zkusebni-verze/" class="Button Button--outline" title="Zaregistrujte se na 14denní bezplatnou zkušební verzi LiveAgent a objevte špičkový helpdesk software ještě dnes!" hreflang="cs-CZ" onover-preload="1"> <span>Zkušební verze zdarma</span> </a> <a href="/prihlaseni/" class="Button Button--login" title="Přihlašte se ke svému LiveAgent účtu skrze tuto stránku. Pro úspěšné přihlášení nejprve vyplňte název společnosti a pokračujte zadáním uživatelského jména a hesla." hreflang="cs-CZ" onover-preload="1"> <span>Přihlášení</span> <span class="tooltip">Přihlášení</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/demo/" class="Button Button--full" title="Naplánujte si ukázku LiveAgent a objevte, jak zlepšit zákaznickou podporu. Získejte přehled o funkcích a možnostech!" hreflang="cs-CZ" onover-preload="1"> <span>Demo</span> </a> <a href="/zkusebni-verze/" class="Button Button--outline" title="Zaregistrujte se na 14denní bezplatnou zkušební verzi LiveAgent a objevte špičkový helpdesk software ještě dnes!" hreflang="cs-CZ" onover-preload="1"> <span>Zkušební verze zdarma</span> </a> <a href="/prihlaseni/" class="Button Button--login" title="Přihlašte se ke svému LiveAgent účtu skrze tuto stránku. Pro úspěšné přihlášení nejprve vyplňte název společnosti a pokračujte zadáním uživatelského jména a hesla." hreflang="cs-CZ" onover-preload="1"> <span>Přihlášení</span> <span class="tooltip">Přihlášení</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-cs" lang="cs"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cz" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Evropa</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Asie</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Střední východ</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">Amerika</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Evropa</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/test-za-skorost-na-vavezhdane/" title="Изпробвайте теста за скорост на въвеждане от LiveAgent! Подобрете продуктивността и впечатлете клиентите с бързи и точни отговори." hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </span> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/skrivetest/" title="Test din skrivehastighed med LiveAgent! Forbedr produktivitet, kundetilfredshed og få lynhurtige svar med vores gratis skrivetest. Prøv nu!" hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/tipptest/" title="Testen Sie Ihre Tippgeschwindigkeit mit unserem kostenlosen Tipptest! Verbessern Sie Produktivität, Kundenzufriedenheit und lösen Sie Tickets schneller." hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/kirjutamise-kiiruse-test/" title="Testi oma trükkimiskiirust LiveAgentis! Paranda kiirust, täpsust ja produktiivsust. Tasuta 30-päevane prooviperiood - alusta kohe!" hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/prueba-de-tipeo/" title="¡Mejora tu velocidad de escritura con nuestra prueba de mecanografía! Aumenta tu productividad y satisface a tus clientes con respuestas rápidas." hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/test-de-saisie/" title="Améliorez votre vitesse de frappe avec le test de saisie gratuit de LiveAgent. Découvrez comment une meilleure dactylographie peut booster la productivité, réduire les temps de réponse et augmenter la satisfaction client dans votre service. Essayez LiveAgent pour un service client exceptionnel et des résultats rapides." hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/test-pliktrologisis/" title="Δοκιμάστε την ταχύτητά σας με το τεστ πληκτρολόγησης του LiveAgent! Βελτιώστε δεξιότητες και εξυπηρέτηση πελατών με δωρεάν δοκιμή 30 ημερών." hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/test-tipkanja/" title="Testirajte brzinu tipkanja uz LiveAgent! Poboljšajte produktivnost, pružite brze odgovore i povećajte zadovoljstvo korisnika. Isprobajte besplatno!" hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/test-di-digitazione/" title="Migliora la tua velocità e precisione di digitazione con il test gratuito di LiveAgent. Perfetto per produttività e servizio clienti eccellenti!" hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/rakstisanas-tests/" title="Pārbaudiet savu rakstīšanas ātrumu ar LiveAgent testu! Uzlabojiet produktivitāti, klientu apmierinātību un biznesa panākumus." hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/spausdinimo-testas/" title="Patobulinkite savo spausdinimo greitį su LiveAgent testu! Padidinkite produktyvumą, klientų pasitenkinimą ir pardavimus. Išbandykite dabar!" hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/gepelesi-teszt/" title="Tesztelje gépelési sebességét ingyen a LiveAgent segítségével! Javítsa hatékonyságát és ügyfélszolgálatát gyorsabb válaszadással." hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/typetest/" title="Verbeter je typesnelheid met LiveAgent's typetest! Perfect voor snelle klantenservice en hogere klanttevredenheid. Probeer gratis!" hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/skrive-prove/" title="Test din skrivehastighet gratis med LiveAgent! Forbedre produktivitet, kundeservice og ferdigheter med vår effektive skriveprøve." hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/test-pisania/" title='Sprawdź swoją szybkość pisania za darmo z LiveAgent! Popraw wydajność, satysfakcję klientów i zwiększ produktywność. Wypróbuj teraz!"' hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/test-de-tastare/" title="Îmbunătățește-ți viteza și precizia tastării cu testul gratuit de tastare LiveAgent. Crește productivitatea și satisfacția clienților!" hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/test-na-umenie-nabirat-tekst/" title="Проверьте ваши навыки текстового ввода с помощью бесплатного теста скорости набора текста системы LiveAgent. Всего за пару минут определите вашу скорость набора и получите возможность бесплатно тренироваться, чтобы её повысить." hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/test-pisania/" title="Zlepšite rýchlosť písania a produktivitu s LiveAgent testom písania. Prekvapte zákazníkov bleskovými odpoveďami!" hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/test-tipkanja/" title="Izboljšajte hitrost tipkanja s testom LiveAgent! Povečajte produktivnost, zadovoljstvo strank in prodajo. Preizkusite brezplačno!" hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Asie</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/dazi-ceshi/" title="提升打字速度，优化效率！使用LiveAgent免费打字测试，提升生产力、客户满意度，体验一流客户服务工具！" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/pagsubok-sa-pagtatype/" title="Subukan ang pagsubok sa bilis ng pagta-type ng LiveAgent! Pagbutihin ang bilis at accuracy para sa mas mataas na produktibidad at customer satisfaction." hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/kiem-tra-danh-may/" title="Kiểm tra tốc độ đánh máy với LiveAgent để cải thiện hiệu suất, thời gian giải quyết, và nâng cao sự hài lòng của khách hàng. Dùng thử miễn phí!" hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Střední východ</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/ikhtibar-tibaa/" title="اختبر سرعة كتابتك مع LiveAgent لتحسين كفاءتك، زيادة إنتاجيتك، وتسريع استجاباتك للعملاء. جرّب مجانًا الآن!" hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">Amerika</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/typing-test/"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/teste-de-digitacao/" title='Teste sua velocidade de digitação com LiveAgent! Melhore sua produtividade, reduza erros e encante clientes com respostas rápidas e precisas."' hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div>  </div> </div> </header> <div class="AppContainer" data-copied="Zkopírováno!"> <link rel="stylesheet" id="components/BlockChannels" type="text/css" media="all" href="https://www.live-agent.cz/app/themes/liveagent/assets/dist/components/BlockChannels.min.css?ver=1.25.84"> <div data-elementor-type="wp-page" data-elementor-id="456235" class="elementor elementor-456235 elementor-132262" data-elementor-post-type="page"> <section class="elementor-section elementor-top-section elementor-element elementor-element-f42a99e elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="f42a99e" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e68b168" data-id="e68b168" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-a5871b6 elementor-widget elementor-widget-heading" data-id="a5871b6" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h1 class="elementor-heading-title elementor-size-default" id="h-test-rychlosti-psan">Test rychlosti psaní</h1> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-57447e2 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="57447e2" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-dbe4905" data-id="dbe4905" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-08b9e30 elementor-widget elementor-widget-shortcode" data-id="08b9e30" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <style type="text/css"> #root { min-height: 80.375em; } @media (min-width: 768px) { #root { min-height: 29.75em; } } </style> <div data-widget> <div id="root" dir="ltr"></div> <script data-src="https://www.live-agent.cz/app/themes/liveagent/apps/typing-test/build/bundle.js?ver=1.25.84"></script> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-1399fad8 elementor-section-full_width Block Block--background image-right elementor-section-height-default elementor-section-height-default" data-id="1399fad8" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-19421b6a wrapper" data-id="19421b6a" data-element_type="column" data-settings='{"background_background":"classic"}'> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-dea63e1 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="dea63e1" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-126b7580" data-id="126b7580" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-312195e2 elementor-widget elementor-widget-heading" data-id="312195e2" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-jak-je-dobr-rychlost-psan">Jaká je dobrá rychlost psaní?</h3> </div> </div> <div class="elementor-element elementor-element-1b5ad8e8 elementor-widget elementor-widget-text-editor" data-id="1b5ad8e8" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Neexistuje žádná jednoznačná odpověď ohledně dobré rychlosti psaní, ale průměrná rychlost psaní je pro většinu lidí zhruba <strong>40 slov za minutu (WPM)</strong>. Pokud se ucházíte o práci, která vyžaduje hodně psaní (například zástupce zákaznické podpory, který musí psát hodně živého chatu), budete muset umět psát<strong> 60–80 slov za minutu</strong>. Jiné úlohy písaře na vysoké úrovni (například paralegálové, sekretářky nebo přepisovatelé) mohou vyžadovat zadání až <strong>100 slov za minutu.</strong></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-0695a80" data-id="0695a80" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3724181 elementor-widget elementor-widget-heading" data-id="3724181" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-pro-je-dleit-mt-dobrou-rychlost-psan">Proč je důležité mít dobrou rychlost psaní?</h3> </div> </div> <div class="elementor-element elementor-element-a4bfdb2 elementor-widget elementor-widget-text-editor" data-id="a4bfdb2" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Zaměstnavatelé upřednostňují rychlé psaní, protože mohou zvládnout více práce za kratší dobu. Je však důležité, abyste neobětovali přesnost rychlosti psaní. Pokud píšete rychle, ale přitom děláte mnoho chyb, budete se muset vrátit a opravit vše, co jste napsali, což zdaleka není efektivní. Pokud děláte hodně chyb, zvažte zdokonalení svých psacích schopností pomocí našeho testu psaní.</p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-932e945 elementor-section-full_width Block image-left elementor-section-height-default elementor-section-height-default" data-id="932e945" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c030dbe wrapper" data-id="c030dbe" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-4f54623 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="4f54623" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-cb93488" data-id="cb93488" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1c0d4b3 elementor-widget elementor-widget-image" data-id="1c0d4b3" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img fetchpriority="high" decoding="async" width="1024" height="1024" class="attachment-large size-large wp-image-16315" alt="LiveAgent - Powerful WYSIWYG editor" data-src="https://www.live-agent.cz/wp/urlslab-download/e69df69602f640740fcb4ffdf50348b1/Powerful-WYSIWYG-editor.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="28"> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-c2aec82" data-id="c2aec82" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-f189e85 elementor-widget elementor-widget-heading" data-id="f189e85" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-test-rychlosti-psan-s-liveagent">Test rychlosti psaní s LiveAgent</h2> </div> </div> <div class="elementor-element elementor-element-1d34965 elementor-widget elementor-widget-text-editor" data-id="1d34965" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><span style="font-weight: 400;"><strong>LiveAgent</strong> je <strong>první software <a href="https://www.liveagent.com/help-desk-software/" title="Discover the best help desk software for 2025! Boost customer service with LiveAgent's 30-day free trial, no credit card needed." hreflang="en-US" onover-preload="1">help desku</a> a <a href="https://www.liveagent.com/live-chat-software/" title='Discover the best live chat software for 2025 with LiveAgent! Fast, feature-rich, 24/7 support, no setup fees, and a free 30-day trial!"' hreflang="en-US" onover-preload="1">živého chatu </a></strong>na trhu. Existuje již od roku 2003 a pomáhá podnikům poskytovat úžasnou podporu svým zákazníkům.</span></p> </div> </div> <div class="elementor-element elementor-element-5993bfb elementor-widget elementor-widget-text-editor" data-id="5993bfb" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Jste připraveni to vyzkoušet?</strong></p> </div> </div> <div class="elementor-element elementor-element-108285b elementor-widget elementor-widget-html" data-id="108285b" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> Zkušební verze zdarma </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-5d96d8b elementor-section-full_width Block image-left elementor-section-height-default elementor-section-height-default" data-id="5d96d8b" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cb2ca92 wrapper" data-id="cb2ca92" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-59d3f19 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="59d3f19" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6f5e32e" data-id="6f5e32e" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-f309a54 elementor-widget elementor-widget-heading" data-id="f309a54" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-jste-zahlceni-dotazy">Jste zahlceni dotazy?</h2> </div> </div> <div class="elementor-element elementor-element-fd4a8ec elementor-widget elementor-widget-text-editor" data-id="fd4a8ec" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Chcete <strong>zlepšit rychlost psaní</strong> a snížit zatížení tiketů? Žádný problém.</p> </div> </div> <div class="elementor-element elementor-element-0623e6c elementor-widget elementor-widget-text-editor" data-id="0623e6c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><span style="font-weight: 400;">Využijte svou sadu nástrojů <a href="https://www.liveagent.com/tour/" title="Discover LiveAgent's all-in-one help desk software with 130+ features, 200+ integrations, & 30-day free trial. No credit card required!" hreflang="en-US" onover-preload="1">LiveAgent</a> a překvapte své zákazníky bleskově rychlými reakcemi, které jsou znalé a přizpůsobené zároveň.</span></p> </div> </div> <div class="elementor-element elementor-element-d081bc2 elementor-widget elementor-widget-text-editor" data-id="d081bc2" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Díky LiveAgent je poskytování zákaznických služeb na světové úrovni snadné.</p> </div> </div> <div class="elementor-element elementor-element-add42c1 elementor-widget elementor-widget-html" data-id="add42c1" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> Zkušební verze zdarma </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-24808d6" data-id="24808d6" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3979508 elementor-widget elementor-widget-image" data-id="3979508" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="1024" height="1024" class="attachment-large size-large wp-image-133943" alt="Woman brainstorming" data-src="https://www.live-agent.cz/wp/urlslab-download/1e2444135eddc0c68c91968764c12f20/typingAsset-1.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="29"> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-1c24dd3 elementor-widget elementor-widget-spacer" data-id="1c24dd3" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-41947d35 elementor-section-full_width BlockChannels elementor-section-height-default elementor-section-height-default" data-id="41947d35" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-20dd3c5c wrapper" data-id="20dd3c5c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4e75f753 elementor-widget elementor-widget-heading" data-id="4e75f753" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-jak-me-test-psan-pomoci-va-firm">Jak může test psaní pomoci vaší firmě?</h2> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-67788421 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="67788421" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-253cc9fc" data-id="253cc9fc" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-73a779f7 elementor-widget elementor-widget-heading" data-id="73a779f7" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-zlepuje-agentovu-produktivitu">Zlepšuje agentovu produktivitu</h3> </div> </div> <div class="elementor-element elementor-element-79b94518 elementor-widget elementor-widget-text-editor" data-id="79b94518" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Se zvyšující se rychlostí psaní se zvyšuje produktivita agenta. Čím rychleji píšou vaši agenti, tím rychleji dokážou vyřešit tikety a přejít na složitější úkoly.</p> </div> </div> </div> </div> <div class="elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-175c1481" data-id="175c1481" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7871c5c0 elementor-widget elementor-widget-heading" data-id="7871c5c0" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-krat-as-vyeen">Kratší čas vyřešení</h3> </div> </div> <div class="elementor-element elementor-element-6be71e7 elementor-widget elementor-widget-text-editor" data-id="6be71e7" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Rychlejší psaní odpovídá kratším časům rozlišení. Překvapte své zákazníky bleskově rychlými reakcemi na živém chatu nebo sociálních médiích zlepšením rychlosti psaní pomocí našeho testu psaní živého chatu.</p> </div> </div> </div> </div> <div class="elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-13bb6fe4" data-id="13bb6fe4" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-34dc02e3 elementor-widget elementor-widget-heading" data-id="34dc02e3" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-vy-spokojenost-zkaznk">Vyšší spokojenost zákazníků</h3> </div> </div> <div class="elementor-element elementor-element-5d5d8a1a elementor-widget elementor-widget-text-editor" data-id="5d5d8a1a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Zákazníci chtějí, aby jejich dotazy byly zodpovězeny co nejdříve. Potěšte je vysokými rychlostmi psaní a časy řešení a současně zvyšte spokojenost zákazníků.</p> </div> </div> </div> </div> <div class="elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-2f612cb2" data-id="2f612cb2" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-799b0973 elementor-widget elementor-widget-heading" data-id="799b0973" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-zlepete-konverzi-a-prodej">Zlepšete konverzi a prodej</h3> </div> </div> <div class="elementor-element elementor-element-50f48b8d elementor-widget elementor-widget-text-editor" data-id="50f48b8d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Vysoká rychlost psaní vám může pomoci převést návštěvníky webových stránek na platící zákazníky. Spojte své rychlé psaní s proaktivními pozvánkami na živý chat a budete těmi nejlepšími!</p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-5ec14ac6 elementor-section-full_width Faq Box margin-top elementor-section-height-default elementor-section-height-default" data-id="5ec14ac6" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-36f61474 wrapper" data-id="36f61474" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-520a1780 elementor-widget elementor-widget-heading" data-id="520a1780" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-asto-kladen-otzky">Často kladené otázky</h2> </div> </div> <div class="elementor-element elementor-element-59611d1 elementor-widget elementor-widget-accordion" data-id="59611d1" data-element_type="widget" data-widget_type="accordion.default"> <div class="elementor-widget-container"> <div class="elementor-accordion"> <div class="elementor-accordion-item"> <div id="elementor-tab-title-9371" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-9371" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-accordion-icon-opened"><i class="fas fa-minus"></i></span> </span> <a class="elementor-accordion-title" tabindex="0" href="">Co je test rychlosti psaní?</a> </div> <div id="elementor-tab-content-9371" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-9371"><p>Test rychlosti psaní je test, který měří počet slov a znaků, které jste schopni napsat za minutu. Kromě rychlosti měří testy přesnosti také přesnost pravopisu.</p> </div> </div> <div class="elementor-accordion-item"> <div id="elementor-tab-title-9372" class="elementor-tab-title" data-tab="2" role="button" aria-controls="elementor-tab-content-9372" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-accordion-icon-opened"><i class="fas fa-minus"></i></span> </span> <a class="elementor-accordion-title" tabindex="0" href="">Jaká je průměrná rychlost psaní?</a> </div> <div id="elementor-tab-content-9372" class="elementor-tab-content elementor-clearfix" data-tab="2" role="region" aria-labelledby="elementor-tab-title-9372"><p>Průměrné rychlosti psaní se v různých odvětvích liší, průměrná rychlost psaní pro profesionálního písaře se však pohybuje mezi 65 – 70 WPM.</p> </div> </div> <div class="elementor-accordion-item"> <div id="elementor-tab-title-9373" class="elementor-tab-title" data-tab="3" role="button" aria-controls="elementor-tab-content-9373" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-accordion-icon-opened"><i class="fas fa-minus"></i></span> </span> <a class="elementor-accordion-title" tabindex="0" href="">Co je WPM?</a> </div> <div id="elementor-tab-content-9373" class="elementor-tab-content elementor-clearfix" data-tab="3" role="region" aria-labelledby="elementor-tab-title-9373"><p>Zkratka WPM znamená slova za minutu. Kdykoli provádíte test psaní, měli byste se snažit psát mezi 65 – 70 slovy za minutu.</p> </div> </div> <div class="elementor-accordion-item"> <div id="elementor-tab-title-9374" class="elementor-tab-title" data-tab="4" role="button" aria-controls="elementor-tab-content-9374" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-accordion-icon-opened"><i class="fas fa-minus"></i></span> </span> <a class="elementor-accordion-title" tabindex="0" href="">Co je CPM?</a> </div> <div id="elementor-tab-content-9374" class="elementor-tab-content elementor-clearfix" data-tab="4" role="region" aria-labelledby="elementor-tab-title-9374"><p>CPM je počet znaků, které napíšete za minutu, včetně všech vašich chyb.</p> </div> </div> <div class="elementor-accordion-item"> <div id="elementor-tab-title-9375" class="elementor-tab-title" data-tab="5" role="button" aria-controls="elementor-tab-content-9375" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-accordion-icon-opened"><i class="fas fa-minus"></i></span> </span> <a class="elementor-accordion-title" tabindex="0" href="">Jak psát rychleji?</a> </div> <div id="elementor-tab-content-9375" class="elementor-tab-content elementor-clearfix" data-tab="5" role="region" aria-labelledby="elementor-tab-title-9375"><p>Pokud chcete psát rychleji, je důležité si procvičit psaní a zjistit správnou polohu prstů na klávesnici. Nesoustřeďte se na rychlost psaní, když právě začínáte. Místo toho se zkuste soustředit na stisk správných kláves, aniž byste se dívali na klávesnici. Jakmile pochopíte polohu každé klávesnice, zkuste zrychlit. Skvělý způsob, jak zlepšit rychlost psaní, je absolvovat cvičné testy, abyste viděli svůj pokrok v průběhu času.</p> </div> </div> <div class="elementor-accordion-item"> <div id="elementor-tab-title-9376" class="elementor-tab-title" data-tab="6" role="button" aria-controls="elementor-tab-content-9376" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-accordion-icon-opened"><i class="fas fa-minus"></i></span> </span> <a class="elementor-accordion-title" tabindex="0" href="">Může test rychlosti psaní vylepšit můj podnik?</a> </div> <div id="elementor-tab-content-9376" class="elementor-tab-content elementor-clearfix" data-tab="6" role="region" aria-labelledby="elementor-tab-title-9376"><p>Požádání potenciálních i stávajících zaměstnanců, aby absolvovali testy rychlosti psaní, může pomoci zlepšit produktivitu, spokojenost zákazníků a následně i příjmy. Čím rychleji mohou vaši zaměstnanci vyřešit problémy se zákazníky, tím budou vaši zákazníci spokojenější. Vysoká míra spokojenosti zákazníků zase zlepší vaše míry udržení a příjmy.</p> </div> </div> <div class="elementor-accordion-item"> <div id="elementor-tab-title-9377" class="elementor-tab-title" data-tab="7" role="button" aria-controls="elementor-tab-content-9377" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-accordion-icon-opened"><i class="fas fa-minus"></i></span> </span> <a class="elementor-accordion-title" tabindex="0" href="">Proč je rychlost psaní důležitá v zákaznických službách?</a> </div> <div id="elementor-tab-content-9377" class="elementor-tab-content elementor-clearfix" data-tab="7" role="region" aria-labelledby="elementor-tab-title-9377"><p>Rychlost psaní je v zákaznickém servisu důležitá, protože čím rychleji může agent podpory psát, tím více tiketů dokáže odpovědět. To snižuje zatížení lístků, zvyšuje produktivitu a zvyšuje spokojenost zákazníků.</p> </div> </div> <div class="elementor-accordion-item"> <div id="elementor-tab-title-9378" class="elementor-tab-title" data-tab="8" role="button" aria-controls="elementor-tab-content-9378" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-accordion-icon-opened"><i class="fas fa-minus"></i></span> </span> <a class="elementor-accordion-title" tabindex="0" href="">Jak zkratky zlepšují rychlost psaní?</a> </div> <div id="elementor-tab-content-9378" class="elementor-tab-content elementor-clearfix" data-tab="8" role="region" aria-labelledby="elementor-tab-title-9378"><p>Naučit se klávesové zkratky, jakmile zvládnete základy psaní, vám může pomoci zvýšit produktivitu a efektivitu, protože snižují počet kliknutí, která musíte provést, abyste mohli vykonávat určité funkce.</p> </div> </div> <div class="elementor-accordion-item"> <div id="elementor-tab-title-9379" class="elementor-tab-title" data-tab="9" role="button" aria-controls="elementor-tab-content-9379" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-accordion-icon-opened"><i class="fas fa-minus"></i></span> </span> <a class="elementor-accordion-title" tabindex="0" href="">Jak často byste měli testovat rychlost psaní?</a> </div> <div id="elementor-tab-content-9379" class="elementor-tab-content elementor-clearfix" data-tab="9" role="region" aria-labelledby="elementor-tab-title-9379"><p>Rychlost psaní byste měli vyzkoušet alespoň jednou za měsíc. Protože přesnost a rychlost vašeho psaní závisí na svalové paměti, je dobré ji trénovat a cvičit s náhodně generovanými slovy, která se generují při psaní.</p> </div> </div> <div class="elementor-accordion-item"> <div id="elementor-tab-title-93710" class="elementor-tab-title" data-tab="10" role="button" aria-controls="elementor-tab-content-93710" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-accordion-icon-opened"><i class="fas fa-minus"></i></span> </span> <a class="elementor-accordion-title" tabindex="0" href="">Proč záleží na rychlosti psaní?</a> </div> <div id="elementor-tab-content-93710" class="elementor-tab-content elementor-clearfix" data-tab="10" role="region" aria-labelledby="elementor-tab-title-93710"><p>Na rychlosti psaní záleží, protože udává, jak rychle a přesně můžete psát. Mnoho podniků používá rychlost psaní jako měřítko, aby zjistilo, zda byste byli vhodní pro určité pozice písaře, jako je zástupce zákaznického servisu, sekretářka nebo zapisovatel.</p> </div> </div> <div class="elementor-accordion-item"> <div id="elementor-tab-title-93711" class="elementor-tab-title" data-tab="11" role="button" aria-controls="elementor-tab-content-93711" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-accordion-icon-opened"><i class="fas fa-minus"></i></span> </span> <a class="elementor-accordion-title" tabindex="0" href="">Jak mohu cvičit rychlejší psaní?</a> </div> <div id="elementor-tab-content-93711" class="elementor-tab-content elementor-clearfix" data-tab="11" role="region" aria-labelledby="elementor-tab-title-93711"><p>Nejlepší způsob, jak procvičit psaní rychleji, je provádět testy psaní znovu a znovu. Nejprve je důležité soustředit se na svalovou paměť, umístění prstů a upřednostnit přesnost před rychlostí. Postupem času, jak se vaše svalová paměť přizpůsobí a při psaní trefíte správné klávesy, můžete začít soustředit pozornost na rychlost.</p> </div> </div> <div class="elementor-accordion-item"> <div id="elementor-tab-title-93712" class="elementor-tab-title" data-tab="12" role="button" aria-controls="elementor-tab-content-93712" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-accordion-icon-opened"><i class="fas fa-minus"></i></span> </span> <a class="elementor-accordion-title" tabindex="0" href="">Je tento test rychlosti psaní zdarma?</a> </div> <div id="elementor-tab-content-93712" class="elementor-tab-content elementor-clearfix" data-tab="12" role="region" aria-labelledby="elementor-tab-title-93712"><p>Test psaní LiveAgent je zdarma. Chtěli jsme vytvořit nástroj, který můžete používat znovu a znovu k procvičování a zdokonalování svých dovedností při psaní.</p> </div> </div> <div class="elementor-accordion-item"> <div id="elementor-tab-title-93713" class="elementor-tab-title" data-tab="13" role="button" aria-controls="elementor-tab-content-93713" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-accordion-icon-opened"><i class="fas fa-minus"></i></span> </span> <a class="elementor-accordion-title" tabindex="0" href="">Jak mám položit prsty na klávesnici, abych psal rychleji?</a> </div> <div id="elementor-tab-content-93713" class="elementor-tab-content elementor-clearfix" data-tab="13" role="region" aria-labelledby="elementor-tab-title-93713"><p>Neexistuje ideální zarovnání klávesnice/prstu. Vaše prsty by se však měly na své pozici na klávesnici cítit pohodlně. Může pomoci mírně zakřivit prsty a dát ruce lehce dolů, aby byly připraveny k pohybu.</p> </div> </div> <div class="elementor-accordion-item"> <div id="elementor-tab-title-93714" class="elementor-tab-title" data-tab="14" role="button" aria-controls="elementor-tab-content-93714" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-accordion-icon-opened"><i class="fas fa-minus"></i></span> </span> <a class="elementor-accordion-title" tabindex="0" href="">Jak mohu zachovat přesnost a rychlost psaní?</a> </div> <div id="elementor-tab-content-93714" class="elementor-tab-content elementor-clearfix" data-tab="14" role="region" aria-labelledby="elementor-tab-title-93714"><p>Pokud si chcete zachovat přesnost a zároveň psát rychle, je důležité se nedívat na klávesnici a místo toho důvěřovat svým smyslům a svalové paměti. Pokud se začnete dívat na klávesnici, vaše prsty mohou vypadnout ze synchronizace.</p> </div> </div> <div class="elementor-accordion-item"> <div id="elementor-tab-title-93715" class="elementor-tab-title" data-tab="15" role="button" aria-controls="elementor-tab-content-93715" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-accordion-icon-opened"><i class="fas fa-minus"></i></span> </span> <a class="elementor-accordion-title" tabindex="0" href="">Záleží zaměstnavatelům opravdu na vaší rychlosti psaní?</a> </div> <div id="elementor-tab-content-93715" class="elementor-tab-content elementor-clearfix" data-tab="15" role="region" aria-labelledby="elementor-tab-title-93715"><p>Ne každý zaměstnavatel se bude starat o vaši rychlost psaní, ale pokud se ucházíte o práci, která se točí kolem psaní, vaše rychlost psaní může být překážkou. Obecně platí, že zástupci zákaznické podpory, sekretářky, copywritery nebo úředníci musí mít průměrnou nebo nadprůměrnou rychlost psaní, aby mohli být pro úlohu zohledněni.</p> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-4cff555 elementor-section-full_width BlockChannels elementor-section-height-default elementor-section-height-default" data-id="4cff555" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7f50712 wrapper" data-id="7f50712" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-d9e181d elementor-widget elementor-widget-heading" data-id="d9e181d" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-budete-v-dobrch-rukch">Budete v dobrých rukách!</h2> </div> </div> </div> </div> </div> </section> </div> <div class="SimilarSources"> <div class="wrapper"> <div class="SimilarSources__title h3">Related Articles to Test Psaní</div> <div class="urlslab-rel-res-items urlslab-rel-res-design-default urlslab-rel-res-items-with-image urlslab-rel-res-items-with-summary flowhunt-skip"><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.live-agent.cz/funkce/" title="Are you looking for a feature-rich help desk solution? 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Check out all the available integration solutions right now." data-src="https://assets.flowhunt.io/screenshots/8d2fcb6b76b929f2/d4f1bd7811ba38af/1728897413_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="31"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.live-agent.cz/integrace/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="cs-CZ" onover-preload="1">Integrace</a></p><p class="urlslab-rel-res-item-summary">Maximalizujte výkon vašeho helpdesk softwaru s LiveAgent! Objevte širokou škálu integrací, pluginů a aplikací, které zvyšují spokojenost zákazníků. Snadno integrujte VoIP služby jako CallTo365, AstraQom, GDMS a další pro efektivnější obchodní operace. Navštivte naši stránku a zjistěte, jak zjednodušit procesy a inovovat pracovní postupy.</p><a href="https://www.live-agent.cz/integrace/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." class="urlslab-rel-res-item-arrow" hreflang="cs-CZ" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.live-agent.cz/landing/" title='Objevte LiveAgent: vícekanálový helpdesk software s live chatem, call centrem, integracemi a nástroji pro zlepšení zákaznické podpory zdarma!"' hreflang="cs-CZ" onover-preload="1"><img alt='Objevte LiveAgent: vícekanálový helpdesk software s live chatem, call centrem, integracemi a nástroji pro zlepšení zákaznické podpory zdarma!"' data-src="https://assets.flowhunt.io/screenshots/8d2fcb6b76b929f2/faa377deb0896c17/1739951715_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="32"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.live-agent.cz/landing/" title='Objevte LiveAgent: vícekanálový helpdesk software s live chatem, call centrem, integracemi a nástroji pro zlepšení zákaznické podpory zdarma!"' hreflang="cs-CZ" onover-preload="1">Landing PPC Archive - LiveAgent</a></p><p class="urlslab-rel-res-item-summary">Objevte LiveAgent: vícekanálový helpdesk software s live chatem, call centrem, integracemi a nástroji pro zlepšení zákaznické podpory zdarma!"</p><a href="https://www.live-agent.cz/landing/" title='Objevte LiveAgent: vícekanálový helpdesk software s live chatem, call centrem, integracemi a nástroji pro zlepšení zákaznické podpory zdarma!"' class="urlslab-rel-res-item-arrow" hreflang="cs-CZ" onover-preload="1"></a></div></div></div> </div> </div> </div> <section class="GoodHands hidden "> <div class="wrapper"> <div class="GoodHands__text"> <h3 id="h-you-will-bein-good-hands">You will be<br>in Good Hands!</h3> <p>Join our community of happy clients and provide excellent customer support with LiveAgent.</p> <div class="Buttons"> <a href="/demo/" onclick="ga( 'send', 'event', 'Demo bar Button', 'start', 'Schedule a demo' )" class="Button Button--full" title="Naplánujte si ukázku LiveAgent a objevte, jak zlepšit zákaznickou podporu. 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Získejte přehled o funkcích a možnostech!" hreflang="cs-CZ" onover-preload="1">Zkušební verze</a></li> <li id="menu-item-955222"><a href="https://www.live-agent.cz/cenik/" title="Vyberte si z cenově dostupných plánů LiveAgent od 15 $/měsíc. Získejte efektivní zákaznickou podporu s ticketingem, live chatem a dalšími funkcemi!" hreflang="cs-CZ" onover-preload="1">Ceník</a></li> <li id="menu-item-545871"><a href="https://www.live-agent.cz/funkce/" title="Objevte všechny funkce LiveAgent, komplexního vícekanálového softwaru pro správu tiketů, který zvyšuje efektivitu vašeho týmu. Od detekce kolize agentů po automatickou distribuci tiketů a hodnocení agentů – vše, co potřebujete pro optimalizaci zákaznické podpory, naleznete na jednom místě. Vstupte do světa efektivní podpory s LiveAgent!" hreflang="cs-CZ" onover-preload="1">Funkce</a></li> <li id="menu-item-545872"><a href="https://www.live-agent.cz/integrace/" title="Maximalizujte výkon vašeho helpdesk softwaru s LiveAgent! Objevte širokou škálu integrací, pluginů a aplikací, které zvyšují spokojenost zákazníků. Snadno integrujte VoIP služby jako CallTo365, AstraQom, GDMS a další pro efektivnější obchodní operace. Navštivte naši stránku a zjistěte, jak zjednodušit procesy a inovovat pracovní postupy." hreflang="cs-CZ" onover-preload="1">Integrace</a></li> <li id="menu-item-545877"><a href="https://www.live-agent.cz/alternativy/" title='Objevte nejlepší alternativy k softwaru na LiveAgent! Porovnejte řešení a najděte ideální nástroj pro efektivní zákaznickou podporu."' hreflang="cs-CZ" onover-preload="1">Alternativy</a></li> <li id="menu-item-545879"><a href="/prohlidka/" title="Prozkoumejte LiveAgent: vícekanálový helpdesk software bez závazků. Získejte 14 dní zdarma a zlepšete zákaznickou podporu snadno!" hreflang="cs-CZ" onover-preload="1">Prohlídka</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-123 widget_nav_menu"><div class="Footer__top__column__title h5">Podpora</div><div class="menu-footer-top-support-czech-container"><ul id="menu-footer-top-support-czech" class="menu"><li id="menu-item-545882"><a href="https://support.liveagent.com/" title="Discover LiveAgent's support portal for guides, updates, troubleshooting, video tutorials, and more to enhance your customer experience!" hreflang="en-US">Portál podpory</a></li> <li id="menu-item-545973"><a href="https://www.liveagent.com/migration/" title="Switch to LiveAgent for free data migration, 24/7 support, no setup fees, & a 30-day free trial. Streamline support & boost efficiency today!" hreflang="en-US" onover-preload="1">Migrace dat</a></li> <li id="menu-item-545970"><a href="https://status.liveagent.com/" title="Check the real-time status of LiveAgent services. All systems are operating normally, including admin panel, call and video functions, ticket operations, and email services. Stay updated with the latest service status." hreflang="en">Stav systému</a></li> <li id="menu-item-545971"><a href="https://changelog.liveagent.com/" title="Discover the latest updates and improvements in LiveAgent's changelog. Stay informed about new features, bug fixes, and enhancements to optimize your customer service experience. Visit now for detailed insights!" hreflang="en">Záznam o změnách</a></li> <li id="menu-item-545972"><a href="https://www.live-agent.cz/zadost-o-radu/" title="Žádejte o radu s LiveAgentem bez vstupních poplatků a kreditní karty. Získejte 14 dní zdarma, dostupnost 24/7 a možnost kdykoliv ukončit. Vyplňte formulář a zlepšete své zákaznické služby s více než 180 funkcemi. Důvěřují nám značky jako Forbes a Airbus." hreflang="cs-CZ" onover-preload="1">Žádost o předložení návrhu</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-124 widget_nav_menu"><div class="Footer__top__column__title h5">Společnost</div><div class="menu-footer-top-company-czech-container"><ul id="menu-footer-top-company-czech" class="menu"><li id="menu-item-544980"><a href="https://www.live-agent.cz/o-nas/o-spolecnosti-liveagent/" title="Poznejte příběh LiveAgent, inovativního helpdesk softwaru, který zlepšuje zákaznickou podporu po celém světě. Připojte se k nám!" hreflang="cs-CZ" onover-preload="1">O nás</a></li> <li id="menu-item-544985"><a href="https://www.live-agent.cz/oceneni/" title="Objevte ocenění a certifikáty LiveAgent, lídra v helpdesku, live chatu a zákaznické podpoře. Začněte 14denní zkušební verzi zdarma!" hreflang="cs-CZ" onover-preload="1">Ocenění a certifikáty</a></li> <li id="menu-item-743642"><a href="https://www.live-agent.cz/pribehy-uspesnych/" title='Objevte úspěšné příběhy s LiveAgent! Zvyšte spokojenost, příjmy a loajalitu. Vyzkoušejte 30denní zkušební verzi zdarma!"' hreflang="cs-CZ" onover-preload="1">Hodnocení zákazníků</a></li> <li id="menu-item-544997"><a href="/integrace/#voip-partners" title="Maximalizujte výkon vašeho helpdesk softwaru s LiveAgent! Objevte širokou škálu integrací, pluginů a aplikací, které zvyšují spokojenost zákazníků. Snadno integrujte VoIP služby jako CallTo365, AstraQom, GDMS a další pro efektivnější obchodní operace. Navštivte naši stránku a zjistěte, jak zjednodušit procesy a inovovat pracovní postupy." hreflang="cs-CZ" onover-preload="1">Partneři VoIP</a></li> <li id="menu-item-544999"><a href="https://www.live-agent.cz/affiliate-program/" title="Vydělávejte s LiveAgent! Až 30% provize, 90denní cookies a 5$ bonus za registraci. Přidejte se k našemu partnerskému programu!" hreflang="cs-CZ" onover-preload="1">Partnerský program</a></li> <li id="menu-item-955120"><a href="https://www.liveagent.com/about/impressum/" title="Explore LiveAgent's Impressum page for essential business details of Quality Unit, s.r.o. in Bratislava, Slovakia, including CEO contacts, registration info, and identification numbers. Start a 14-day free trial and join our satisfied clients in delivering exceptional customer support." hreflang="en-US" onover-preload="1">Impresum</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-125 widget_nav_menu"><div class="Footer__top__column__title h5">Vědomosti</div><div class="menu-footer-top-learn-czech-container"><ul id="menu-footer-top-learn-czech" class="menu"><li id="menu-item-545857"><a href="/blog/" title='Objevte užitečné tipy pro zákaznickou podporu, live chat, call centra a další na blogu LiveAgent. Zlepšete své služby ještě dnes!"' hreflang="cs-CZ" onover-preload="1">Blog</a></li> <li id="menu-item-545860"><a href="https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/" title="Objevte kompletní slovníček terminologie zákaznické podpory a helpdesk softwaru. Snadné porozumění pojmům na jednom místě!" hreflang="cs-CZ" onover-preload="1">Slovník</a></li> <li id="menu-item-545861"><a href="https://www.live-agent.cz/akademie/" title="Objevte vše, co potřebujete vědět o zákaznickém servisu na LiveAgent Akademii. Zdroj bezplatných školení a teoretických poznatků, který zlepší vaše dovednosti v oblasti komunikace, zpětné vazby a zákaznické zkušenosti. Navštivte nás a naučte se, jak poskytovat kvalitní zákaznický servis a získat spokojené zákazníky." hreflang="cs-CZ" onover-preload="1">Akademie</a></li> <li id="menu-item-743645"><a href="https://www.live-agent.cz/sablony/" title="Objevte efektivní e-mailové šablony pro zákaznický servis, marketing a prodeje. Ušetřete čas, zlepšete komunikaci a optimalizujte kampaně!" hreflang="cs-CZ" onover-preload="1">Šablony</a></li> <li id="menu-item-545866"><a href="https://www.live-agent.cz/test-psani/" aria-current="page" title="Zlepšete rychlost psaní zdarma s LiveAgent testem! Zvyšte produktivitu, spokojenost zákazníků a své dovednosti. Vyzkoušejte hned!" hreflang="cs-CZ">Test psaní</a></li> <li id="menu-item-743646"><a href="https://www.live-agent.cz/kalkulacka-nakladu/" title="Porovnejte 70+ helpdesk řešení s LiveAgentem, snižte náklady až o 72 %. Žádné poplatky, kreditní karta není potřeba. Začněte zdarma!" hreflang="cs-CZ" onover-preload="1">Kalkulačka nákladů</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-157 widget_nav_menu"><div class="Footer__top__column__title h5">Populární</div><div class="menu-footer-top-popular-czech-container"><ul id="menu-footer-top-popular-czech" class="menu"><li id="menu-item-955248"><a href="https://www.live-agent.cz/knowledge-base-software/" title="LiveAgent nabízí intuitivní software pro znalostní báze se samoobslužnou podporou, fórem a vícejazyčnou podporou pro zlepšení zákaznické zkušenosti." hreflang="cs-CZ" onover-preload="1">Software znalostní databáze</a></li> <li id="menu-item-743650"><a href="https://www.live-agent.cz/software-pro-zakaznicky-servis/" title="Výběr softwaru pro zákaznický servis z nejpoužívanějších platforem na trhu. Vyberte si ten ideální a pozvedněte svůj zákaznický servis na měsíc." hreflang="cs-CZ" onover-preload="1">Software pro služby zákazníkům</a></li> <li id="menu-item-743651"><a href="https://www.live-agent.cz/blog/best-voip-phone-systems-and-integrations/" title='Objevte 20 nejlepších VoIP systémů a integrací pro rok 2025! Srovnání nabídek, cen a tipy, jak vybrat ideální řešení pro vaše podnikání."' hreflang="cs-CZ" onover-preload="1">Telefonní systémy VoIP</a></li> <li id="menu-item-743652"><a href="https://www.live-agent.cz/self-service-software/" title="Objevte nejlepší samoobslužný softwarový portál pro rok 2021 s LiveAgent! Umožněte svým zákazníkům řešit problémy 24/7 s komplexní bází znalostí, fóry a sledováním tiketů. Zlepšete produktivitu, zvýšte spokojenost a snižte náklady na podporu s intuitivním samoobslužným softwarem. Začněte již dnes bez vstupních poplatků!" hreflang="cs-CZ" onover-preload="1">Samoobslužný software</a></li> <li id="menu-item-743653"><a href="https://www.live-agent.cz/call-centrum-software-pro-prichozi-hovory/" title="Software call centra pro příchozí hovory vám pomůže vytvořit virtuální call centrum. Snadno spravujte příchozí komunikaci se zákazníky, zlepšete výkonnost týmu podpory a generujte více příchozích prodejů. Vyberte si ten správný pro své potřeby." hreflang="cs-CZ" onover-preload="1">Software pro call centra příchozích hovorů</a></li> <li id="menu-item-743654"><a href="https://www.live-agent.cz/system-pro-spravu-stiznosti-zakazniku/" title='Objevte 20 nejlepších systémů pro správu stížností zákazníků 2022! 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