Manage seats

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name="kb-main-content"></div> </div> <main class="kb-blog-post-body template-centered template-padding"> <div class="body-container--blog-post"> <div id="hs_cos_wrapper_Primary_topic_field" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"></div> <div id="hs_cos_wrapper_module_15971907006672" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <section class="breadcrumb-lang-picker"> <div class="breadcrumb-container"> <nav class="kb-breadcrumbs"> <a class="kb-link uiLinkWithoutUnderline uiLinkDark kb-breadcrumbs__item" id="bc-core" href="/"> <span>Knowledge Base</span> </a> <span class="ss-icon-font kb-icon kb-icon__low kb-breadcrumbs__arrow" aria-hidden="true">right</span> <a class="kb-link uiLinkWithoutUnderline uiLinkDark kb-breadcrumbs__item" id="bc-category" href="/account-and-setup"> <span>Account & Setup</span> </a> <span class="ss-icon-font kb-icon kb-icon__low kb-breadcrumbs__arrow" aria-hidden="true">right</span> <a class="kb-link uiLinkWithoutUnderline uiLinkDark kb-breadcrumbs__item" id="bc-topic" href="/account-and-setup/topics#account-management"> <span>Account Management</span> </a> <span class="ss-icon-font kb-icon kb-icon__low kb-breadcrumbs__arrow final-breadcrumb-arrow" aria-hidden="true">right</span> <span class="kb-breadcrumbs__item" id="bc-page"> <span>Manage seats</span> </span> </nav> </div> </section></div> <div id="hs_cos_wrapper_L10N_Disclaimer" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> </div> <div class="flex-row" itemscope itemtype="http://schema.org/TechArticle"> <div class="body-container"> <span style="display: none;" itemscope itemprop="publisher" itemtype="http://schema.org/Organization"> <span itemprop="logo" itemscope itemtype="http://schema.org/ImageObject"> <meta content="http://knowledge.hubspot.com/hubfs/assets/hubspot.com/home/2015/Academy.png" itemprop="url"> <meta itemprop="width" content="296"> <meta itemprop="height" content="296"> </span> <meta content="HubSpot Support" itemprop="name"> </span> <meta content="March 5, 2024" itemprop="datePublished"> <meta content="Support" itemprop="author"> <meta content="https://knowledge.hubspot.com/account-management/manage-seats" itemprop="mainEntityOfPage"> <article> <div class="blog-section"> <div class="blog-post-wrapper cell-wrapper"> <div class="blog-section"> <div class="blog-post-wrapper cell-wrapper"> <div class="section post-header"> <h1 itemprop="name headline"><span id="hs_cos_wrapper_name" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="text">Manage seats</span></h1> <p class="last-updated">Last updated: <span itemprop="dateModified">  January 15, 2025 </span></p> </div> <div id="hs_cos_wrapper_module_16518346644602" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> </div> <div id="hs_cos_wrapper_Article_product_key" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module">    <div class="article-key-wrapper"> <div class="article-key-header"> <h4>Available with any of the following <a href="https://knowledge.hubspot.com/billing/where-can-i-find-my-subscription-and-contacts-or-email-send-limit-information-in-hubspot">subscriptions</a>, except where noted:</h4> </div> <table class="article-key"> <tbody><tr> <td> <a href="//knowledge.hubspot.com/articles/kcs_article/account/what-are-all-the-available-hubspot-products-and-add-ons"> Partner Account </a> </td> </tr> <tr> <td> <img src="https://knowledge.hubspot.com/hubfs/Knowledge_Base_2023/subscription_key_icons/marketing_icon.svg" width="16" height="24" class="article-key__hub-icon" role="presentation" loading="lazy" alt=""> <a href="https://www.hubspot.com/products/marketing"> Marketing Hub </a> <span> Starter </span><span>, Professional </span><span>, <a class="category" href="https://www.hubspot.com/products/marketing/enterprise">Enterprise</a> </span></td> </tr> <tr> <td> <img src="https://knowledge.hubspot.com/hubfs/Knowledge_Base_2023/subscription_key_icons/sales_icon.svg" width="16" height="24" class="article-key__hub-icon" role="presentation" loading="lazy" alt=""> <a href="https://www.hubspot.com/products/sales"> Sales Hub </a> <span> Starter </span><span>, Professional </span><span>, <a class="category" href="https://www.hubspot.com/products/sales/enterprise">Enterprise</a> </span></td> </tr> <tr> <td> <img src="https://knowledge.hubspot.com/hubfs/Knowledge_Base_2023/subscription_key_icons/service_icon.svg" width="16" height="24" class="article-key__hub-icon" role="presentation" loading="lazy" alt=""> <a href="https://www.hubspot.com/products/service"> Service Hub </a> <span> Starter </span><span>, Professional </span><span>, Enterprise </span></td> </tr> <tr> <td> <img src="https://knowledge.hubspot.com/hubfs/Knowledge_Base_2023/subscription_key_icons/operations_icon.svg" width="16" height="24" class="article-key__hub-icon" role="presentation" loading="lazy" alt=""> <a href="https://www.hubspot.com/products/operations"> Operations Hub </a> <span> Starter </span><span>, Professional </span><span>, Enterprise </span></td> </tr> <tr> <td> <img src="https://knowledge.hubspot.com/hubfs/Knowledge_Base_2023_2024/subscription_key_icons/content_icon.svg" width="16" height="24" class="article-key__hub-icon" role="presentation" loading="lazy" alt=""> <a href="https://www.hubspot.com/products/content"> Content Hub </a> <span> Starter </span><span>, Professional </span><span>, <a class="category" href="https://www.hubspot.com/products/cms/enterprise">Enterprise</a> </span></td> </tr> </tbody></table> </div> </div> <div class="section post-body" id="post-body" itemprop="articleBody"> <span id="hs_cos_wrapper_post_body" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="rich_text"><p><span style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);">A </span><span style="font-weight: normal;">seat</span><span style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);"><span style="font-weight: normal;"> </span>is the manner and level of access your users have to subscription services. HubSpot offers different types of seats based on which subscription services you purchase. The following are brief descriptions of each seat type:</span></p> <ul> <li><strong><span style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);">Core</span></strong><span style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);"> <strong>Seat: </strong>provides your user access to the features and tools in the subscription services you've purchased.</span></li> <li><span style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);"><strong>Sales Hub Seat:</strong> provides your user with access to Sales Hub, and access to use advanced features for <em><strong>Sales Hub</strong></em> <em>Starter, Professional,</em> or <em>Enterprise</em>.</span></li> <li><strong><span style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);">Service Hub</span></strong><span style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);"> <strong>Seat: </strong>provides your user access to Service Hub and access to use advanced features for <em><strong>Service Hub</strong></em> <em>Starter</em>, <em>Professional</em>, or <em>Enterprise</em>.</span></li> <li><strong><span style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);">View-Only</span></strong><span style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);"> <strong>Seat: </strong>allows your user to view your subscription services. Users with a view only-seat cannot make any changes to the account. There are certain tools inaccessible to <span style="font-style: italic;">View-Only</span> Seats (e.g. <a href="/social/create-and-publish-social-posts" rel="noopener" target="_blank">social posts</a>, <a href="/forms/create-forms" rel="noopener" target="_blank">forms</a>).<strong><br></strong></span></li> <li><strong><span style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);">Partner Seat:</span></strong><span style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);"> a free seat that </span><span style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);">gives eligible HubSpot Solutions Partner and provider employees access to all features in a client's account. </span></li> </ul> <p><span style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);">To understand the full scope of what each seat includes, learn more in <a href="https://legal.hubspot.com/hubspot-product-and-services-catalog#:~:text=and%20marketing%20emails).-,Seat%20Types,-A%20%E2%80%9Cseat%E2%80%9D%20is" rel="noopener" target="_blank">HubSpot's Products & Services catalog</a>. </span></p> <div class="alert"> <p><strong>Please note:</strong></p> <ul> <li>The <a href="https://www.hubspot.com/company-news/announcing-upcoming-changes-to-hubspots-pricing" rel="noopener" target="_blank">seats-based pricing model</a> will only apply to new Hubs and subscription tiers created after March 5, 2024. Accounts created prior to March 5, 2024, that have not yet migrated, will only have access to purchased <span style="font-weight: normal;">Sales Hub</span> or Service Hub paid seats for legacy <span style="font-weight: bold; font-style: italic;">Sales Hub</span><span style="font-weight: normal; font-style: normal;"> and <span style="font-weight: bold; font-style: italic;">Service Hub</span> <span style="font-style: italic;">Starter</span><span style="font-style: normal;">, <span style="font-style: italic;">Professional</span>, and <span style="font-style: italic;">Enterprise</span> accounts</span></span>. </li> <li>If you're upgrading from HubSpot free tools to a <em>Starter</em> subscription, your <span style="text-decoration: underline;">free</span> seats will be removed once you upgrade. You will need to purchase the number of seats you require at checkout. Learn how to <a href="/account-management/how-do-i-upgrade-my-hubspot-account" rel="noopener" target="_blank">upgrade your HubSpot subscription</a> or <a href="#add-or-remove-paid-seats" rel="noopener">add additional paid seats</a>.</li> </ul> </div> <h2>Before you get started</h2> <p>To add and assign paid seats, you must do the following:</p> <ul> <li>Purchase a <a href="https://www.hubspot.com/products/crm?hubs_content=knowledge.hubspot.com%2Fget-started%2Fset-up-your-account&hubs_content-cta=new%2Fhubspot%2Faccount&_ga=2.88896859.1736990884.1708986214-35983899.1704404959" rel="noopener" target="_blank">HubSpot subscription</a>.</li> <li>Set up <a href="/get-started/set-up-your-account" rel="noopener" target="_blank">your HubSpot account</a>.</li> </ul> <a id="add-or-remove-paid-seats" data-hs-anchor="true"></a> <h2>Add or remove paid seats</h2> <p>Users with <a href="/user-management/hubspot-user-permissions-guide#user-account-access" rel="noopener" target="_blank"><em>Modify billing</em> permissions</a> can add or remove paid seats to change the number of available seats that can be assigned to users. </p> <div class="alert"> <p><strong>Please note:</strong></p> <ul> <li>Once a paid seat is removed, your billing will be adjusted after your renewal date at the start of your next subscription term. Learn more about the <a href="/account/manage-your-hubspot-subscription#what-happens-if-i-change-the-number-of-seats-in-my-sales-or-service-hub-subscription" rel="noopener" target="_blank">billing and payment implications</a> when you add or remove seats. For further information, contact the <a href="https://offers.hubspot.com/contact-sales" rel="noopener" target="_blank">HubSpot sales team</a>.</li> <li>Seats that are currently assigned to users can't be removed from your account. Learn how to <a href="/account-management/add-and-remove-users#set-up-user-permissions" rel="noopener" target="_blank">unassign paid seats</a>.</li> </ul> </div> <ul> <li><span data-sheets-root="1">In your HubSpot account, click the <span class="ss-icon-font">settings</span> <strong>settings icon</strong> in the top navigation bar.</span></li> <li><span data-sheets-root="1">In the left sidebar menu, navigate to <strong>Users & Teams</strong>.</span></li> <li><span data-sheets-root="1">At the top, click the <strong>Seats</strong> tab. Here you can view seat assignments, invite statuses, and last active dates for your users in your account. Use the <strong>search bar</strong> and <strong>filters</strong> at the top of the table to view specific users.</span></li> </ul> <h3><span data-sheets-root="1"><img src="https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/add-or-remove-seats.png?width=608&height=231&name=add-or-remove-seats.png" width="608" height="231" loading="lazy" alt="add-or-remove-seats" style="height: auto; max-width: 100%; width: 608px; margin-left: auto; margin-right: auto; display: block;" srcset="https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/add-or-remove-seats.png?width=304&height=116&name=add-or-remove-seats.png 304w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/add-or-remove-seats.png?width=608&height=231&name=add-or-remove-seats.png 608w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/add-or-remove-seats.png?width=912&height=347&name=add-or-remove-seats.png 912w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/add-or-remove-seats.png?width=1216&height=462&name=add-or-remove-seats.png 1216w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/add-or-remove-seats.png?width=1520&height=578&name=add-or-remove-seats.png 1520w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/add-or-remove-seats.png?width=1824&height=693&name=add-or-remove-seats.png 1824w" sizes="(max-width: 608px) 100vw, 608px"></span></h3> <ul> <li>To add additional seats: <ul> <li>Click <strong>Add Seats</strong> below the type of seat you wanted to purchase.</li> <li>On the <em>Seats</em> purchasing page, click the <strong>up arrows</strong> to increase the number of seats, then click <strong>Buy Now</strong>.</li> </ul> </li> </ul> <p><img src="https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/add-seats.png?width=423&height=402&name=add-seats.png" width="423" height="402" loading="lazy" alt="add-seats" style="height: auto; max-width: 100%; width: 423px; margin-left: auto; margin-right: auto; display: block;" srcset="https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/add-seats.png?width=212&height=201&name=add-seats.png 212w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/add-seats.png?width=423&height=402&name=add-seats.png 423w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/add-seats.png?width=635&height=603&name=add-seats.png 635w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/add-seats.png?width=846&height=804&name=add-seats.png 846w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/add-seats.png?width=1058&height=1005&name=add-seats.png 1058w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/add-seats.png?width=1269&height=1206&name=add-seats.png 1269w" sizes="(max-width: 423px) 100vw, 423px"></p> <ul> <li>To remove unassigned seats: <ul> <li>Click <strong>Remove unassigned seats</strong> to be taken to the <em>Subscriptions</em> tab of the <em>Account & Billing</em> screen.</li> <li>Click <strong>Remove unassigned seats</strong> next to the subscription name or seat type.</li> </ul> </li> </ul> <p><img src="https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/remove-unassigned-seats-account-and-billing.png?width=606&height=122&name=remove-unassigned-seats-account-and-billing.png" width="606" height="122" loading="lazy" alt="remove-unassigned-seats-account-and-billing" style="height: auto; max-width: 100%; width: 606px; margin-left: auto; margin-right: auto; display: block;" srcset="https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/remove-unassigned-seats-account-and-billing.png?width=303&height=61&name=remove-unassigned-seats-account-and-billing.png 303w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/remove-unassigned-seats-account-and-billing.png?width=606&height=122&name=remove-unassigned-seats-account-and-billing.png 606w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/remove-unassigned-seats-account-and-billing.png?width=909&height=183&name=remove-unassigned-seats-account-and-billing.png 909w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/remove-unassigned-seats-account-and-billing.png?width=1212&height=244&name=remove-unassigned-seats-account-and-billing.png 1212w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/remove-unassigned-seats-account-and-billing.png?width=1515&height=305&name=remove-unassigned-seats-account-and-billing.png 1515w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/remove-unassigned-seats-account-and-billing.png?width=1818&height=366&name=remove-unassigned-seats-account-and-billing.png 1818w" sizes="(max-width: 606px) 100vw, 606px"></p> <ul> <li style="list-style-type: none;"> <ul> <li>In the dialog box, use the <strong>arrows</strong> to indicate how many unassigned paid seats you want to remove. The <em>Current Subscription</em> box will show the number you currently have, and the <em>Auto-Renewal</em> box will reflect the billing adjustment that will be effective at the start of your next subscription term.</li> </ul> </li> </ul> <p><img src="https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/how-many-seats-do-you-want-to-remove.png?width=580&height=290&name=how-many-seats-do-you-want-to-remove.png" width="580" height="290" loading="lazy" alt="how-many-seats-do-you-want-to-remove" style="height: auto; max-width: 100%; width: 580px; margin-left: auto; margin-right: auto; display: block;" srcset="https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/how-many-seats-do-you-want-to-remove.png?width=290&height=145&name=how-many-seats-do-you-want-to-remove.png 290w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/how-many-seats-do-you-want-to-remove.png?width=580&height=290&name=how-many-seats-do-you-want-to-remove.png 580w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/how-many-seats-do-you-want-to-remove.png?width=870&height=435&name=how-many-seats-do-you-want-to-remove.png 870w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/how-many-seats-do-you-want-to-remove.png?width=1160&height=580&name=how-many-seats-do-you-want-to-remove.png 1160w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/how-many-seats-do-you-want-to-remove.png?width=1450&height=725&name=how-many-seats-do-you-want-to-remove.png 1450w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/how-many-seats-do-you-want-to-remove.png?width=1740&height=870&name=how-many-seats-do-you-want-to-remove.png 1740w" sizes="(max-width: 580px) 100vw, 580px"></p> <ul> <li style="list-style-type: none;"> <ul> <li>To confirm the change, click <strong>Remove [#] Seats</strong>.</li> <li>A confirmation will appear showing the change. Click <strong>Close</strong> to close the dialog box.</li> <li>After scheduling the removal of seats, a confirmation will appear next to the subscription. To cancel the seat removal, click <strong>Cancel this removal</strong>. Confirm the cancellation of this removal by clicking <strong>Cancel this removal</strong>.</li> </ul> </li> </ul> <p class="alert"><strong>Please note:</strong> reassigning canceled paid seats before the downgrade effective date will cancel the downgrade.</p> <a id="legacy-sales-and-service-hub-seats" data-hs-anchor="true"></a> <ul> <li>To transfer a core seat if you only have one in your account: <ul> <li><span data-sheets-root="1">In your HubSpot account, click the <span class="ss-icon-font">settings</span> <strong>settings icon</strong> in the top navigation bar.</span></li> <li><span data-sheets-root="1">In the left sidebar menu, navigate to <strong>Users & Teams</strong>.</span></li> <li><span data-sheets-root="1">At the top, click the <strong>Seats</strong> tab.</span></li> <li>In the user table, hover over the user, and click <strong>Transfer seat</strong>.</li> <li>In the dialog box, click the <strong>Choose a user</strong> dropdown menu, and select the user to transfer the seat to. Click <strong>Transfer seat</strong>, then on the confirmation screen, click <strong>Transfer seat</strong>.</li> </ul> </li> </ul> <p><img src="https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/transfer-core-seat.png?width=561&height=161&name=transfer-core-seat.png" width="561" height="161" loading="lazy" alt="transfer-core-seat" style="height: auto; max-width: 100%; width: 561px;" srcset="https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/transfer-core-seat.png?width=281&height=81&name=transfer-core-seat.png 281w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/transfer-core-seat.png?width=561&height=161&name=transfer-core-seat.png 561w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/transfer-core-seat.png?width=842&height=242&name=transfer-core-seat.png 842w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/transfer-core-seat.png?width=1122&height=322&name=transfer-core-seat.png 1122w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/transfer-core-seat.png?width=1403&height=403&name=transfer-core-seat.png 1403w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/transfer-core-seat.png?width=1683&height=483&name=transfer-core-seat.png 1683w" sizes="(max-width: 561px) 100vw, 561px"></p> <h2 id="assign-add-or-remove-sales-hub-or-service-hub-seats" style="font-weight: normal;">Assign, add, or remove Sales Hub or Service Hub seats (Legacy Sales Hub and Service Hub Starter, Professional, and Enterprise accounts)</h2> <p class="alert"><strong>Please note:</strong> on March 5, 2024, HubSpot introduced a <a href="https://www.hubspot.com/company-news/announcing-upcoming-changes-to-hubspots-pricing" rel="noopener" target="_blank">seats-based pricing model</a> to all new Hubs and subscription tiers. Accounts created prior to March 5, 2024, should use this section to learn how to assign, add, or remove paid seats.</p> <ul> <li><span data-sheets-root="1">In your HubSpot account, click the <span class="ss-icon-font">settings</span> <strong>settings icon</strong> in the top navigation bar.</span></li> <li>In the left sidebar menu, navigate to <strong>Users & Teams</strong>.</li> <li>In the top menu, click the <strong>Seats</strong> tab.</li> <li>To assign a paid seat:</li> </ul> <ul> <ul> <li>Hover over the user and click <strong>Change seat</strong>. </li> </ul> </ul> <ul> <li style="list-style-type: none;"> <ul> <li>In the <em>Change seat</em> panel, use the <strong>dropdown menus</strong> to select users and seats. </li> <li>Click <strong>Save<br> </strong></li> </ul> </li> </ul> <p><strong><img src="https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Nov-01-2024-09-47-29-0675-AM.png?width=429&height=252&name=image-png-Nov-01-2024-09-47-29-0675-AM.png" loading="lazy" width="429" height="252" style="width: 429px; height: auto; max-width: 100%;" srcset="https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Nov-01-2024-09-47-29-0675-AM.png?width=215&height=126&name=image-png-Nov-01-2024-09-47-29-0675-AM.png 215w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Nov-01-2024-09-47-29-0675-AM.png?width=429&height=252&name=image-png-Nov-01-2024-09-47-29-0675-AM.png 429w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Nov-01-2024-09-47-29-0675-AM.png?width=644&height=378&name=image-png-Nov-01-2024-09-47-29-0675-AM.png 644w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Nov-01-2024-09-47-29-0675-AM.png?width=858&height=504&name=image-png-Nov-01-2024-09-47-29-0675-AM.png 858w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Nov-01-2024-09-47-29-0675-AM.png?width=1073&height=630&name=image-png-Nov-01-2024-09-47-29-0675-AM.png 1073w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Nov-01-2024-09-47-29-0675-AM.png?width=1287&height=756&name=image-png-Nov-01-2024-09-47-29-0675-AM.png 1287w" sizes="(max-width: 429px) 100vw, 429px"></strong></p> <ul> <li>To add additional seats:<br> <ul> <li>Hover over the user and click <strong>Change seat</strong>.</li> <li>In the <em>Change seat</em> dialog box, use the <strong>dropdown menus</strong> to select users and seats.</li> <li>At the bottom, click<span style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);"> </span><strong style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);">Checkout</strong><span style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);">.<br> </span></li> </ul> </li> </ul> <span style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);"><img src="https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/legacy-seats-checkout-process.png?width=398&height=406&name=legacy-seats-checkout-process.png" width="398" height="406" loading="lazy" alt="legacy-seats-checkout-process" style="height: auto; max-width: 100%; width: 398px;" srcset="https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/legacy-seats-checkout-process.png?width=199&height=203&name=legacy-seats-checkout-process.png 199w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/legacy-seats-checkout-process.png?width=398&height=406&name=legacy-seats-checkout-process.png 398w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/legacy-seats-checkout-process.png?width=597&height=609&name=legacy-seats-checkout-process.png 597w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/legacy-seats-checkout-process.png?width=796&height=812&name=legacy-seats-checkout-process.png 796w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/legacy-seats-checkout-process.png?width=995&height=1015&name=legacy-seats-checkout-process.png 995w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/legacy-seats-checkout-process.png?width=1194&height=1218&name=legacy-seats-checkout-process.png 1194w" sizes="(max-width: 398px) 100vw, 398px"><br></span> <ul> <li style="list-style-type: none;"> <ul> <li><span style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);">In the</span><span style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);"> </span><em style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);">Purchase Users </em><span style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);">panel, review the details of your purchase, then click</span><span style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);"> </span><strong style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);">Complete purchase</strong><span style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);">. </span></li> </ul> </li> <li>To remove seats:</li> </ul> <ul> <li style="list-style-type: none;"> <ul> <li>At the top, click <strong>Remove unassigned seats</strong> to be taken to the <em>Account & Billing</em> screen to review your subscription options. </li> </ul> </li> </ul> <ul> <li style="list-style-type: none;"> <ul> <li>Return to the <em>Seats</em> tab to see the updated number of seats.<br> </li> </ul> </li> </ul> <p><img src="https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Nov-01-2024-09-49-54-9665-AM.png?width=550&height=261&name=image-png-Nov-01-2024-09-49-54-9665-AM.png" loading="lazy" width="550" height="261" style="width: 550px; height: auto; max-width: 100%;" srcset="https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Nov-01-2024-09-49-54-9665-AM.png?width=275&height=131&name=image-png-Nov-01-2024-09-49-54-9665-AM.png 275w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Nov-01-2024-09-49-54-9665-AM.png?width=550&height=261&name=image-png-Nov-01-2024-09-49-54-9665-AM.png 550w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Nov-01-2024-09-49-54-9665-AM.png?width=825&height=392&name=image-png-Nov-01-2024-09-49-54-9665-AM.png 825w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Nov-01-2024-09-49-54-9665-AM.png?width=1100&height=522&name=image-png-Nov-01-2024-09-49-54-9665-AM.png 1100w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Nov-01-2024-09-49-54-9665-AM.png?width=1375&height=653&name=image-png-Nov-01-2024-09-49-54-9665-AM.png 1375w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Nov-01-2024-09-49-54-9665-AM.png?width=1650&height=783&name=image-png-Nov-01-2024-09-49-54-9665-AM.png 1650w" sizes="(max-width: 550px) 100vw, 550px"></p> <div class="alert"> <p><strong>Please note:</strong></p> <ul> <li>You can only unassign a user's paid seat if their account is active. If the user account is deactivated, you can <a href="https://53.hubspotpreview-na1.com/settings/deactivate-hubspot-users?_ga=2.241019206.496864873.1661538901-261462850.1661538901#deactivate-a-user:~:text=To%20reactivate%20a%20user%3A%C2%A0" rel="noopener" target="_blank">reactivate the user</a> to unassign their paid seat, then <a href="https://53.hubspotpreview-na1.com/settings/deactivate-hubspot-users#deactivate-a-user:~:text=To%20deactivate%20a%20user%3A%C2%A0" rel="noopener" target="_blank">deactivate the user</a> again. </li> <li>To <a href="https://knowledge.hubspot.com/account-management/add-and-remove-users#remove" rel="noopener" target="_blank">remove users with a seat from your account</a>, you must first remove any <em><strong>Sales Hub</strong></em> or <em><strong>Service Hub</strong></em> access they have.</li> <li>Removing a user's paid <em><strong>Sales Hub </strong></em>or<em><strong> Service Hub</strong></em> seat does not delete the seat. Instead, the seat will remain in your HubSpot account as an unassigned seat. You will continue to pay for the seat until your next contract renewal date, even if it remains unassigned.</li> </ul> </div></span> <div class="blog-post-topic-wrapper" style="display: none;"> <span class="tag-name">Account Management</span> </div> <span id="hs_cos_wrapper_Optional_Bottom_of_post_CTA" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"></span> </div> </div> </div> </div> </div> <div id="hs_cos_wrapper_lightbox" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div id="kb-lightbox" class="kb-lightbox cl-modal -light" role="dialog" aria-modal="true" aria-label="dialog with carousel of images"> <div class="cl-lightbox cl-modal-backdrop" data-cl-modal="close"> <div class="cl-lightbox-content-container"> <button class="cl-round-button cl-lightbox-close" data-cl-modal="close" aria-label="close dialog"> <svg class="cl-icon" aria-hidden="true"> <use href="#close" /> </svg> </button> <div class="cl-lightbox-content -image"> <div class="cl-loading -regular -secondaryDark"> <svg class="cl-loading-svg" viewbox="0 0 50 50" aria-hidden="true"> <circle cx="25" cy="25" r="22.5" fill="none" stroke-width="5"></circle> <circle cx="25" cy="25" r="22.5" fill="none" stroke-width="5" class="cl-loading-animated"></circle> </svg> </div> <img id="image-lightbox" alt="" src=""> </div> </div> <div> </div></div> </div></div></article> <div id="hs_cos_wrapper_module_15971280583729" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><section id="page-feedback" class="page-feedback"> <form id="page-feedback__form"> <fieldset id="page-feedback__sentiment" class="page-feedback__form-field"> <legend>Was this article helpful?</legend> <input type="radio" name="kb_was_this_page_helpful" id="helpful" value="Yes" required><label for="helpful">Yes</label> <input type="radio" name="kb_was_this_page_helpful" id="unhelpful" value="No" required><label for="unhelpful">No</label> </fieldset> <div id="page-feedback__reveal" hidden> <fieldset id="page-feedback__main-issue" hidden class="page-feedback__form-field radio-input radio-input--inline"> <legend>Thanks for letting us know. 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