Cloud-based contact center solution

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image-wrap-no-padding banner-vertical-alignment pb-lg" style="background-color: #9DD1E2;"> <div class="l-page container l-home "> <div class="row grid-align-bottom banner-vertical-alignment"> <div class="col-md-6 mobile-center-desktop-left-align pb-lg banner-text-content small-banner"> <h1>Elevate care with fast and easy conversations</h1> <p class="sub-text sub-text-dark">Make it easy for your agents to provide exceptional</p> <p class="sub-text sub-text-dark">voice service with an intuitive, all-in-one contact</p> <p class="sub-text sub-text-dark">center solution.</p> <div class="mt-md"> <a title="Start Your Trial Now" class="button button--solid " rel="" id="startYourTrialNow" role="button" target="_self" href="/freshcaller-cloud-pbx/signup/"> Start Your Trial Now</a> </div> </div> <div class="col-md-6 mt-md md-mt-0 image-align-bottom"> <div class="lazy-image-wrapper loaded " style=""> <img class="original-image fadeIn " alt="" title="" src="https://website-assets-fw.freshworks.com/attachments/clems5jvx00pepwfnca5aijp8-freshdesk-contact-center.one-half.png" srcset="" fetchpriority="high" /> </div> </div> </div> </div> </section> <section class="l-section l-section-home customer-logos-home" data-scroll-target="" id =""> <div class="l-page container"> <div class="l-section-heading align-center"> <h2 class="align-center">Over 60,000+ customers rely on us to delight their customers</h2> </div> <div class=""> <div class="customer-logos "> <div class="customer-logo"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://website-assets-fw.freshworks.com/attachments/ck906d13m0jmx9tfze8nuawq5-group-25.one-half.webp" data-srcset="https://website-assets-fw.freshworks.com/attachments/ck906d13m0jmx9tfze8nuawq5-group-25.full.webp 2x" src="https://website-assets-fw.freshworks.com/attachments/ck906d13m0jmx9tfze8nuawq5-group-25.one-sixth.webp" srcset="https://website-assets-fw.freshworks.com/attachments/ck906d13m0jmx9tfze8nuawq5-group-25.one-sixth.webp 2x" alt="Jeanswest logo" /> <img class="original-image fadeIn " alt="Jeanswest logo" title="Jeanswest logo Freshdesk Contact Center" src="" srcset="" /> </div> </div> <div class="customer-logo"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://website-assets-fw.freshworks.com/attachments/ckse9xhij1ajdprg00w6if3ho-penta.one-half.webp" data-srcset="https://website-assets-fw.freshworks.com/attachments/ckse9xhij1ajdprg00w6if3ho-penta.full.webp 2x" src="https://website-assets-fw.freshworks.com/attachments/ckse9xhij1ajdprg00w6if3ho-penta.one-sixth.webp" srcset="https://website-assets-fw.freshworks.com/attachments/ckse9xhij1ajdprg00w6if3ho-penta.one-sixth.webp 2x" alt="Penta Logo" /> <img class="original-image fadeIn " alt="Penta Logo" title="" src="" srcset="" /> </div> </div> <div class="customer-logo"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://website-assets-fw.freshworks.com/attachments/cksea6khv20ozklfzx33bn0a2-nairabet.one-half.webp" data-srcset="https://website-assets-fw.freshworks.com/attachments/cksea6khv20ozklfzx33bn0a2-nairabet.full.webp 2x" src="https://website-assets-fw.freshworks.com/attachments/cksea6khv20ozklfzx33bn0a2-nairabet.one-sixth.webp" srcset="https://website-assets-fw.freshworks.com/attachments/cksea6khv20ozklfzx33bn0a2-nairabet.one-sixth.webp 2x" alt="Nairabet.com" /> <img class="original-image fadeIn " alt="Nairabet.com" title="" src="" srcset="" /> </div> </div> <div class="customer-logo"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://website-assets-fw.freshworks.com/attachments/cksea6khu124df6g0szjjp66a-meininger.one-half.webp" data-srcset="https://website-assets-fw.freshworks.com/attachments/cksea6khu124df6g0szjjp66a-meininger.full.webp 2x" src="https://website-assets-fw.freshworks.com/attachments/cksea6khu124df6g0szjjp66a-meininger.one-sixth.webp" srcset="https://website-assets-fw.freshworks.com/attachments/cksea6khu124df6g0szjjp66a-meininger.one-sixth.webp 2x" alt="Meininger Hotels" /> <img class="original-image fadeIn " alt="Meininger Hotels" title="" src="" srcset="" /> </div> </div> </div> </div> </div> </section> <section id="" class="section-content-grid l-section gradient-light " data-scroll-target=""> <div class="l-page container l-grid"> <div class="l-section-heading"> <h2 class="align-center">No missed calls, lower wait times, and always available support</h2> <p class="align-center sub-text">Freshcaller is a minimum-fuss, maximum-delight voice platform that’s right-sized for your business.</p> </div> <div class="align-center"> <div class="big-icon-widget l-col-widget"> <div class="feature-description-icon-d icon-full-width " style="margin: 0 auto; background-image: url(https://website-assets-fw.freshworks.com/attachments/ckseb2y9i06gdkefzi9sq6lrc-1-2.svg);" role="img" aria-label=""></div> <div class=" "> <div class="align-center"> <h6>Intuitive and scalable</h6> <p>From set up, to daily operations, and scaling up, achieve everything in a few intuitive clicks.</p> </div> </div> </div> <div class="big-icon-widget l-col-widget"> <div class="feature-description-icon-d icon-full-width " style="margin: 0 auto; background-image: url(https://website-assets-fw.freshworks.com/attachments/ckseb0wzt06btkefz6ova1bgv-2-1-1.svg);" role="img" aria-label=""></div> <div class=" "> <div class="align-center"> <h6>Conversations made easy</h6> <p>Delight your customers with fast answers by using advanced voice AI capabilities.</p> </div> </div> </div> <div class="big-icon-widget l-col-widget"> <div class="feature-description-icon-d icon-full-width " style="margin: 0 auto; background-image: url(https://website-assets-fw.freshworks.com/attachments/ckseaw67f2hvkjqfz4wdmjbwb-3-1.svg);" role="img" aria-label=""></div> <div class=" "> <div class="align-center"> <h6>Effortless performance</h6> <p>Get a complete view of your contact center performance and optimize operations easily.</p> </div> </div> </div> </div> </div> </section> <section id="60871044371445" class="section-bucket section-text-media l-section "> <div class="l-page container align-center mb-lg"> <h2 class="align-center mb-0">Two-way conversations sit at the heart of any relationship</h2> <p class="sub-text">Have personalized voice interactions through high-quality and secure calls.</p> </div> <div class="feature-screenshot-right "> <div class="l-page container"> <div class="row "> <div id="feature-content-43479317408175" class=" feature-screenshot-right__content col-md-6"> <p> </p> <p><span class="mb-md pre-text product-pre-text">INTUITIVE AND SCALABLE</span></p> <h3 class="feature-heading">Set up your contact center in just a few hours</h3> <p>Create a global contact center for your business that’s affordable and scalable. Handle any call scenario with advanced inbound routing. Bring your own carrier (BYOC) or purchase numbers from 90+ countries.</p> <p class="forward--link link mt-xs"><a href="https://www.freshworks.com/freshcaller-cloud-pbx/virtual-phone-system/" aria-label="Set up your contact center in just a few hours - Learn more">Learn more</a></p> <p> </p> </div> <div class="feature-screenshot-right__media feature-screenshot__media-container col-md-6"> <div class="mt-md loop-video"> <script> (function () { window._wq = window._wq || []; var videoEmbedOptions = {}; /* Get user email from Local storage (if available) and embed it into the widget. 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Virtual leaders can monitor call volumes and service level attainment while keeping track of important conversations.</p> <p class="forward--link link mt-xs"><a aria-label="Develop a remote-ready workforce - Learn more" href="https://www.freshworks.com/freshcaller-cloud-pbx/phone-system-for-remote-teams/">Learn more</a></p> <p> </p> </div> <div class="feature-screenshot-left__media feature-screenshot__media-container col-md-6"> <div class="mt-md loop-video"> <script> (function () { window._wq = window._wq || []; var videoEmbedOptions = {}; /* Get user email from Local storage (if available) and embed it into the widget. This is done to track user stats for the video. */ if (window.localStorage) { try { var formDetails = window.localStorage.getItem('form_details'); var email; if (formDetails) { formDetails = JSON.parse(formDetails); if (formDetails.email) { videoEmbedOptions.email = formDetails.email } } } catch (e) {} } _wq.push({ id: 'g8hgzded2q', options: videoEmbedOptions, onReady: function(video) { if(!video) return; var {container: {parentElement: targetElement} = {}} = video; var currentElement = targetElement ? targetElement.parentElement : null; var hasWrapper = currentElement ? currentElement.classList.contains("wistia_responsive_padding") : null; var ht = video.height(); if(hasWrapper && ht) { var style = { height: ht + "px", padding: 0 } Object.assign(currentElement.style, style); } } }); })(); </script> <div class="wistia_responsive_padding" style="padding:56.25% 0 0 0;position:relative;" role="img" tabindex="0" title=""> <div class="wistia_responsive_wrapper" style="height:auto;left:0;position:absolute;top:0;width:100%;"> <div class="wistia_embed wistia_async_g8hgzded2q videoFoam=true" style="height:100%;width:100%">  </div> </div> </div> </div> </div> </div> </div> </div> <script type="text/javascript"> FW.onLoad(function () { const $featureContent = FW.$('#feature-content-57392698978824'); const $featureHeading = $featureContent.find('.feature-heading'); const heading = $featureHeading.length > 1 ? $featureHeading[1].textContent : $featureHeading[0].textContent; const $link = $featureContent.find('p.forward--link a'); const ariaLabel = heading + " - " + $link.text(); if($link.length && ariaLabel){ $link.attr('aria-label',ariaLabel); } }); </script> </section> <section id="76523598638432" class="section-bucket section-text-media l-section "> <div class="feature-screenshot-right "> <div class="l-page container"> <div class="row "> <div id="feature-content-27826763141264" class=" feature-screenshot-right__content col-md-6"> <p> </p> <p><span class="mb-md pre-text product-pre-text">EFFORTLESS PERFORMANCE</span></p> <h3 class="feature-heading">Know your customers better </h3> <p>Learn everything that happened in a call by using call recordings, post-call transcripts, and call-lifecycle information. Monitor agent performance and keep a pulse on your customer satisfaction with live dashboards.</p> <p class="forward--link link mt-xs"><a aria-label="Know your customers better - Learn more" href="https://www.freshworks.com/freshcaller-cloud-pbx/call-center-management/reporting/">Learn more</a></p> <p> </p> </div> <div class="feature-screenshot-right__media feature-screenshot__media-container col-md-6"> <div class="mt-md loop-video"> <script> (function () { window._wq = window._wq || []; var videoEmbedOptions = {}; /* Get user email from Local storage (if available) and embed it into the widget. This is done to track user stats for the video. */ if (window.localStorage) { try { var formDetails = window.localStorage.getItem('form_details'); var email; if (formDetails) { formDetails = JSON.parse(formDetails); if (formDetails.email) { videoEmbedOptions.email = formDetails.email } } } catch (e) {} } _wq.push({ id: 'gsmetbtnwq', options: videoEmbedOptions, onReady: function(video) { if(!video) return; var {container: {parentElement: targetElement} = {}} = video; var currentElement = targetElement ? targetElement.parentElement : null; var hasWrapper = currentElement ? currentElement.classList.contains("wistia_responsive_padding") : null; var ht = video.height(); if(hasWrapper && ht) { var style = { height: ht + "px", padding: 0 } Object.assign(currentElement.style, style); } } }); })(); </script> <div class="wistia_responsive_padding" style="padding:56.25% 0 0 0;position:relative;" role="img" tabindex="0" title=""> <div class="wistia_responsive_wrapper" style="height:auto;left:0;position:absolute;top:0;width:100%;"> <div class="wistia_embed wistia_async_gsmetbtnwq videoFoam=true" style="height:100%;width:100%">  </div> </div> </div> </div> </div> </div> </div> </div> <script type="text/javascript"> FW.onLoad(function () { const $featureContent = FW.$('#feature-content-27826763141264'); const $featureHeading = $featureContent.find('.feature-heading'); const heading = $featureHeading.length > 1 ? $featureHeading[1].textContent : $featureHeading[0].textContent; const $link = $featureContent.find('p.forward--link a'); const ariaLabel = heading + " - " + $link.text(); if($link.length && ariaLabel){ $link.attr('aria-label',ariaLabel); } }); </script> </section> <section id="147829679187965" class="section-bucket section-text-media gradient-light "> <div class="feature-screenshot-left "> <div class="l-page container"> <div class="row "> <div id="feature-content-166960578847584" class=" feature-screenshot-left__content col-md-6"> <p> </p> <p><span class="mb-md pre-text product-pre-text">SMART CONTACT CENTER</span></p> <h3 class="feature-heading">Reduce your agent’s workload </h3> <p>Lighten your agents' workload by using AI-powered voice bots that answer repetitive queries. Reduce wait times and offer reliable solutions with voice bots and speech-enabled IVR. Empower your agents to do their best work.</p> <p class="forward--link link mt-xs"><a aria-label="Reduce your agent’s workload - Read more" href="https://www.freshworks.com/freshcaller-cloud-pbx/call-center-setup/voicebot/">Read more</a></p> <p> </p> </div> <div class="feature-screenshot-left__media feature-screenshot__media-container col-md-6"> <div class="mt-md loop-video"> <script> (function () { window._wq = window._wq || []; var videoEmbedOptions = {}; /* Get user email from Local storage (if available) and embed it into the widget. 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Make calls within Freshdesk and convert a call to a ticket with a single click. Continue the conversation across any channel, with every customer.</p> <p class="forward--link link mt-xs"><a aria-label="Continue the conversation on any channel - Read more" href="https://www.freshworks.com/freshdesk/">Read more</a></p> <p> </p> </div> <div class="feature-screenshot-right__media feature-screenshot__media-container col-md-6"> <div class="mt-md loop-video"> <script> (function () { window._wq = window._wq || []; var videoEmbedOptions = {}; /* Get user email from Local storage (if available) and embed it into the widget. 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Meet the needs of an expanding customer base with the combined power of a flexible, secure, and enterprise grade platform and Freshdesk.</p> <p class="forward--link link mt-xs"><a href="https://www.freshworks.com/platform/">Explore Neo</a></p> <p> </p> </div> <div class="feature-screenshot-left__media feature-screenshot__media-container col-md-7"> <div class="mt-md loop-video"> <script> (function () { window._wq = window._wq || []; var videoEmbedOptions = {}; /* Get user email from Local storage (if available) and embed it into the widget. This is done to track user stats for the video. */ if (window.localStorage) { try { var formDetails = window.localStorage.getItem('form_details'); var email; if (formDetails) { formDetails = JSON.parse(formDetails); if (formDetails.email) { videoEmbedOptions.email = formDetails.email } } } catch (e) {} } _wq.push({ id: 'ipf80hqtu2', options: videoEmbedOptions, onReady: function(video) { if(!video) return; var {container: {parentElement: targetElement} = {}} = video; var currentElement = targetElement ? targetElement.parentElement : null; var hasWrapper = currentElement ? currentElement.classList.contains("wistia_responsive_padding") : null; var ht = video.height(); if(hasWrapper && ht) { var style = { height: ht + "px", padding: 0 } Object.assign(currentElement.style, style); } } }); })(); </script> <div class="wistia_responsive_padding" style="padding:56.25% 0 0 0;position:relative;" role="img" tabindex="0" title=""> <div class="wistia_responsive_wrapper" style="height:auto;left:0;position:absolute;top:0;width:100%;"> <div class="wistia_embed wistia_async_ipf80hqtu2 videoFoam=true" style="height:100%;width:100%">  </div> </div> </div> </div> </div> </div> </div> </div> <script type="text/javascript"> FW.onLoad(function () { const $featureContent = FW.$('#feature-content-19130899659641'); const $featureHeading = $featureContent.find('.feature-heading'); const heading = $featureHeading.length > 1 ? $featureHeading[1].textContent : $featureHeading[0].textContent; const $link = $featureContent.find('p.forward--link a'); const ariaLabel = heading + " - " + $link.text(); if($link.length && ariaLabel){ $link.attr('aria-label',ariaLabel); } }); </script> </section> <section class="pt-xl badges-logos" data-scroll-target=""> <div class="l-page container align-center"> <div class="l-section-heading"> <h2 class="align-center">Recommended by leading industry experts</h2> </div> <div class="badge-logo"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://website-assets-fw.freshworks.com/attachments/ckfwczb8f00uvedfz9gidlvte-g2-small-business-leader-fall-freshcaller-badge-for-paid-lps.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/ckfwczb8f00uvedfz9gidlvte-g2-small-business-leader-fall-freshcaller-badge-for-paid-lps.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/ckfwczb8f00uvedfz9gidlvte-g2-small-business-leader-fall-freshcaller-badge-for-paid-lps.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/ckfwczb8f00uvedfz9gidlvte-g2-small-business-leader-fall-freshcaller-badge-for-paid-lps.one-sixth.png 2x" alt="G2 Small Business Leader Award" /> <img class="original-image fadeIn " alt="G2 Small Business Leader Award" title="" src="" srcset="" /> </div> <p class="sailec-medium-14">G2 Small Business Leader Fall 2020</p> </div> <div class="badge-logo"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://website-assets-fw.freshworks.com/attachments/ckiqxk0io01xh1fg164uaos3t-finances-online-expert-s-choice-award-2020-freshcaller.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/ckiqxk0io01xh1fg164uaos3t-finances-online-expert-s-choice-award-2020-freshcaller.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/ckiqxk0io01xh1fg164uaos3t-finances-online-expert-s-choice-award-2020-freshcaller.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/ckiqxk0io01xh1fg164uaos3t-finances-online-expert-s-choice-award-2020-freshcaller.one-sixth.png 2x" alt="Finances Online Expert's Choice award 2020 - Freshcaller" /> <img class="original-image fadeIn " alt="Finances Online Expert's Choice award 2020 - Freshcaller" title="" src="" srcset="" /> </div> <p class="sailec-medium-14">Finances Online Expert's Choice award 2020</p> </div> <div class="badge-logo"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://website-assets-fw.freshworks.com/attachments/ckfwd6bzz0sz46ng1dzmm7toq-capterra-top20-of-2020-freshcaller-badge-for-paid-lps.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/ckfwd6bzz0sz46ng1dzmm7toq-capterra-top20-of-2020-freshcaller-badge-for-paid-lps.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/ckfwd6bzz0sz46ng1dzmm7toq-capterra-top20-of-2020-freshcaller-badge-for-paid-lps.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/ckfwd6bzz0sz46ng1dzmm7toq-capterra-top20-of-2020-freshcaller-badge-for-paid-lps.one-sixth.png 2x" alt="Capterra Top20 of 2020 Freshcaller" /> <img class="original-image fadeIn " alt="Capterra Top20 of 2020 Freshcaller" title="" src="" srcset="" /> </div> <p class="sailec-medium-14">Capterra Top 20 for 2020</p> </div> <div class="badge-logo"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://website-assets-fw.freshworks.com/attachments/ckfwd9g9o00biaog1bpgep822-softwareworld-top-rated-call-center-software-freshcaller-badge-for-paid-lps.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/ckfwd9g9o00biaog1bpgep822-softwareworld-top-rated-call-center-software-freshcaller-badge-for-paid-lps.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/ckfwd9g9o00biaog1bpgep822-softwareworld-top-rated-call-center-software-freshcaller-badge-for-paid-lps.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/ckfwd9g9o00biaog1bpgep822-softwareworld-top-rated-call-center-software-freshcaller-badge-for-paid-lps.one-sixth.png 2x" alt="Softwareworld Award for Top Rated Call Center Software" /> <img class="original-image fadeIn " alt="Softwareworld Award for Top Rated Call Center Software" title="" src="" srcset="" /> </div> <p class="sailec-medium-14">SoftwareWorld Top-Rated Call Center Software</p> </div> </div> </section> <section class="l-section "> <div class="l-page container align-center"> <div id="163482233455208" data-interval="false" class="carousel testimonial-all-center slide carousel-fade" data-ride="carousel"> <div class="carousel-inner"> <div class="carousel-item item active" role="tabpanel" aria-hidden=false tabindex="0" id="panel-1634822334552081" aria-label="Testimonial 1 of 3"> <div class="row testimonial-card all-center"> <div class="col-md-10 col-md-offset-1 col-sm-10 col-sm-offset-1 testimonial-content"> <i class="icon-quote-open testimonial-quote-icon"></i> <div class="testimonial-logo align-center"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://website-assets-fw.freshworks.com/attachments/ck75z55e308cz6kfziose7gn6-jeanswest-t.one-half.webp" data-srcset="https://website-assets-fw.freshworks.com/attachments/ck75z55e308cz6kfziose7gn6-jeanswest-t.full.webp 2x" src="https://website-assets-fw.freshworks.com/attachments/ck75z55e308cz6kfziose7gn6-jeanswest-t.one-sixth.webp" srcset="https://website-assets-fw.freshworks.com/attachments/ck75z55e308cz6kfziose7gn6-jeanswest-t.one-sixth.webp 2x" alt="Jeanswest logo" /> <img class="original-image fadeIn " alt="Jeanswest logo" title="" src="" srcset="" /> </div> </div> <p class="testimonial-quote">“The integration across several Freshworks platforms allow all support channels to feed into one place for our Customer Care team. The ability to listen in and playback calls allows me to provide timely feedback and coaching. Additionally, access to previous communication from a customer, allows the team to deliver improved customer service.”</p> <div class="col-md-10 col-md-offset-1 author-bio"> <h6 class="author-name">Jacqui Douglas</h6> <div class="author-designation">Retail Operations Manager</div> <div class="author-company">JeansWest</div> </div> <i class="icon-quote-close testimonial-quote-icon"></i> </div> </div> </div> <div class="carousel-item item " role="tabpanel" aria-hidden=true tabindex="0" id="panel-1634822334552082" aria-label="Testimonial 2 of 3"> <div class="row testimonial-card all-center"> <div class="col-md-10 col-md-offset-1 col-sm-10 col-sm-offset-1 testimonial-content"> <i class="icon-quote-open testimonial-quote-icon"></i> <div class="testimonial-logo align-center"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://website-assets-fw.freshworks.com/attachments/ck2xbvk5i00wkkng0eujmnr2l-doctible-logo.one-half.webp" data-srcset="https://website-assets-fw.freshworks.com/attachments/ck2xbvk5i00wkkng0eujmnr2l-doctible-logo.full.webp 2x" src="https://website-assets-fw.freshworks.com/attachments/ck2xbvk5i00wkkng0eujmnr2l-doctible-logo.one-sixth.webp" srcset="https://website-assets-fw.freshworks.com/attachments/ck2xbvk5i00wkkng0eujmnr2l-doctible-logo.one-sixth.webp 2x" alt="Doctible Logo" /> <img class="original-image fadeIn " alt="Doctible Logo" title="" src="" srcset="" /> </div> </div> <p class="testimonial-quote">“Earlier we were using deskphones to make and receive calls, our helpdesk was not integrated with our phone systems. Our agents and reps had to run to their desks if they received a call. Freshdesk Contact Center has made things convenient for us, now we can receive and make calls from our browser — no hardware, no hassle.”</p> <div class="col-md-10 col-md-offset-1 author-bio"> <h6 class="author-name">Ajit Viswanathan</h6> <div class="author-designation">CEO</div> <div class="author-company">Doctible</div> </div> <i class="icon-quote-close testimonial-quote-icon"></i> </div> </div> </div> <div class="carousel-item item " role="tabpanel" aria-hidden=true tabindex="0" id="panel-1634822334552083" aria-label="Testimonial 3 of 3"> <div class="row testimonial-card all-center"> <div class="col-md-10 col-md-offset-1 col-sm-10 col-sm-offset-1 testimonial-content"> <i class="icon-quote-open testimonial-quote-icon"></i> <div class="testimonial-logo align-center"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://website-assets-fw.freshworks.com/attachments/ck2x9o57j0022kng08wpyqlwc-inside-fold.one-half.webp" data-srcset="https://website-assets-fw.freshworks.com/attachments/ck2x9o57j0022kng08wpyqlwc-inside-fold.full.webp 2x" src="https://website-assets-fw.freshworks.com/attachments/ck2x9o57j0022kng08wpyqlwc-inside-fold.one-sixth.webp" srcset="https://website-assets-fw.freshworks.com/attachments/ck2x9o57j0022kng08wpyqlwc-inside-fold.one-sixth.webp 2x" alt="Penta Logo" /> <img class="original-image fadeIn " alt="Penta Logo" title="" src="" srcset="" /> </div> </div> <p class="testimonial-quote">“Freshdesk Contact Center is a great way to record customer conversations and note down customer data and personal notes. It’s easy to take notes in Freshdesk Contact Center and all agents can view them before they make a call. Plus, we can set up multiple lines so that multiple agents can answer queries simultaneously.”</p> <div class="col-md-10 col-md-offset-1 author-bio"> <h6 class="author-name">Jessica Holzbach</h6> <div class="author-designation">Co-founder & CCO</div> <div class="author-company">Penta</div> </div> <i class="icon-quote-close testimonial-quote-icon"></i> </div> </div> </div> </div> <div class="carousel-controls-wrapper mt-md"> <div class="carousel-indicators-wrapper"> <a class="left carousel-control" href="#163482233455208" role="button" data-slide="prev" tabindex="0" aria-label="Go to Previous Slide"> <span class="icon-arrow-button-left" aria-hidden="true"></span> </a> <a class="right carousel-control" href="#163482233455208" role="button" data-slide="next" tabindex="0" aria-label="Go to Next Slide"> <span class="icon-arrow-button-right" aria-hidden="true"></span> </a> <ol class="carousel-indicators" role="tablist"> <li data-target="#163482233455208" data-slide-to="0" class="active" tabindex="0" role="tab" aria-controls="panel-1634822334552081" aria-label="Go to slide 1" aria-selected=true> </li> <li data-target="#163482233455208" data-slide-to="1" class="" tabindex="0" role="tab" aria-controls="panel-1634822334552082" aria-label="Go to slide 2" aria-selected=false> </li> <li data-target="#163482233455208" data-slide-to="2" class="" tabindex="0" role="tab" aria-controls="panel-1634822334552083" aria-label="Go to slide 3" aria-selected=false> </li> </ol> </div> </div> </div> </div> </section> <section id="" data-text-list="[]" data-scroll-target="#" class="l-section align-center section-light-grey " > <div class="container banner-content l-banner " data-scroll-target=""> <h2 class="align-center">Take your telephony to the cloud with Freshcaller</h2> <p class="sub-text">Sign up for a 14-day trial today!</p> <div class="mt-md"> <a title="Sign Up Now" class="button button--solid " rel="" id="signUpNow" role="button" target="_self" href="https://www.freshworks.com/freshcaller-cloud-pbx/signup/"> SIGN UP NOW</a> </div> </div> </section> <script type="text/javascript" defer> window.socTrack = { siteid: "www.freshworks.com", isFormTrackingEnabled: false, isApiModeEnabled: true }; (function(i, s, o, g) { var a = s.createElement(o); a.src = g; var m = s.getElementsByTagName('head')[0]; m.appendChild(a); })(window, document, 'script', (/^http:/.test(document.location) ? 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