CINXE.COM

<!DOCTYPE html> <html lang="en"> <head> <meta charset="UTF-8"> <title>GoTo Webinar In-Session Attendee Guide - GoTo Webinar Support</title> <link rel="canonical" href="https://support.goto.com/webinar/help/goto-webinar-in-session-attendee-guide"> <meta name="description" content="Learn how to prepare for, join, and engage in your upcoming webinar to get the most out of your session." /> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta name="article-id" content="g2w-goto-webinar-in-session-attendee-guide"> <meta name="article-immutable-id" content="id_94d7d3ab-aab6-415d-bb6e-e8c574602575_g2w"> <meta name="title" content="GoTo Webinar In-Session Attendee Guide"> <meta name="channeling_label" content="Truth Table"> <meta property="og:description" content="Learn how to prepare for, join, and engage in your upcoming webinar to get the most out of your session."> <meta property="twitter:card" content="summary"> <meta property="twitter:description" content="Learn how to prepare for, join, and engage in your upcoming webinar to get the most out of your session."> <link rel="icon" href="https://assets.cdngetgo.com/dims4/default/7519db3/2147483647/thumbnail/128x128/quality/90/?url=https%3A%2F%2Fassets.cdngetgo.com%2Fd8%2F33%2F7746d29d4e00913571e38c9e1bf0%2Fgtc-favicon-color.png" type="image/x-icon"> <link rel="preload" href="/assets/fonts/lato/Lato-Regular2.woff2" as="font" type="font/woff2" crossorigin /><link rel="preload" href="/assets/fonts/lato/Lato-Bold2.woff2" as="font" type="font/woff2" crossorigin /><link rel="preload" href="/assets/fonts/lato/Lato-Light2.woff2" as="font" type="font/woff2" crossorigin /><link rel="preload" href="/assets/fonts/lato/Lato-Semibold.woff2" as="font" type="font/woff2" crossorigin /><link rel="preload" href="/assets/fonts/lato/Lato-Italic.ttf" as="font" type="font/ttf" crossorigin /><link rel="preload" href="/assets/fonts/togo/togoicons.ttf" as="font" type="font/ttf" crossorigin /><link rel="preload" href="/assets/fonts/togo/togoicons.woff" as="font" type="font/woff" crossorigin /><link rel="preload" href="https://assets.cdngetgo.com/resource/assets/images/care/all_product_logos/color_icons_no_text.28b9f3f5418108a52d30cadc362b82b9.svg" as="image" /><link /><link rel="stylesheet" type="text/css" href="https://assets.cdngetgo.com/resource/assets/styles/care/main.min.c56b91b94878d8e5774f66887c0cb4d1.gz.css" /> <script type="text/javascript" src="https://assets.cdngetgo.com/resource/assets/scripts/libs/plugins/lscache.min.e76c49b68c5c8ba2cc42f161befe6778.gz.js" id="lsCache"></script>  <script async="async" src="//consent.trustarc.com/notice?domain=goto.com&c=teconsent&js=nj&noticeType=bb&gtm=1&text=true&language=""" crossorigin=""> </script>   <script> (function(w, d, s, l, i) { w[l] = w[l] || []; w[l].push({ 'gtm.start': new Date().getTime(), event: 'gtm.js' }); var f = d.getElementsByTagName(s)[0], j = d.createElement(s), dl = l != 'dataLayer' ? '&l=' + l : ''; j.async = true; j.src = 'https://www.googletagmanager.com/gtm.js?id=' + i + dl; f.parentNode.insertBefore(j, f); })(window, document, 'script', 'dataLayer', 'GTM-TJ3FRGN'); try { sessionStorage.setItem("currentPage", window.location.href); } catch (error) {} </script>  <script> const googleAdUrl = 'https://pagead2.googlesyndication.com/pagead/js/adsbygoogle.js'; try { fetch(new Request(googleAdUrl)).catch(_ => dataLayer.push({'event':'AdBlocker'})); } catch (e) { dataLayer.push({'event':'AdBlocker'}); } </script> </head> <body class="care product-id-gotowebinar has-goto-design goto_webinar_v2" > <script type="text/javascript"> //sets up a global namespace to contain data coming from BrightSpot that is to be used in javascript files. //flush out expired user data lscache.flushExpired(); window.bspot = { apis: { "identityApiUrl" : "https://iam.servers.getgo.com/identity/v1/Users/me", "billingApiUrl" : "https://ggc-gateway-prod.servers.getgo.com/rest/v1", "avatarApiUrl" : "https://avatars.servers.getgo.com/", "telemetryURL" : "https://telemetry.servers.getgo.com", "loggedInUrl" : "https://authentication.logmeininc.com/rest/loggedIn" }, authConfigurations: { "lastPassConfig" : { "authority" : "https://auth.lastpass.com", "automaticSilentRenew" : true, "client_id" : "csp", "clockSkew" : 300, "filterProtocolClaims" : true, "loadUserInfo" : false, "monitorAnonymousSession" : false, "monitorSession" : false, "post_logout_redirect_uri" : "https://support.lastpass.com/home", "redirect_uri" : "https://support.lastpass.com/carelastpassredirect", "response_type" : "code", "revokeAccessTokenOnSignout" : true, "scope" : "openid offline_access me", "validateSubOnSilentRenew" : true }, "clsConfig" : { "loginUrl" : "https://accounts.logme.in/login.aspx", "logOutUrl" : "https://accounts.logme.in/logout.aspx" }, "useProductIdForPhoneList" : true, "identityConfig" : { "clientId" : "4db56bcd-ec6d-4d87-aa36-0a5abc611e19", "homepageUrl" : "https://support.logmeininc.com", "redirectUrl" : "https://support.goto.com/careredirectpage", "authurl" : "https://authentication.logmeininc.com" } }, boldDictionary:{ "survey.title" : "Was this article helpful?", "survey.thanks" : "Thank You!", "survey.yes" : "Yes", "survey.no" : "No", "survey.dialogTitle" : "We are sorry to hear that!", "survey.submit" : "Submit", "search.noResults" : "No results for {QUERY}. Try a different phrasing or ask an agent.", "sharing.title" : "Copy this answer", "sharing.clipboard" : "Copy to clipboard", "sharing.email" : "Share via Email", "ok" : "Okay", "cancel" : "Cancel", "cnf.initialText" : "Type your question here...", "search.clearSearchQuery" : "Clear search query", "feedback.missingOrIncorrectInfo" : "Content is inaccurate or missing", "feedback.dismiss" : "Close feedback section", "feedback.incorrectSearchResult" : "Didn't get relevant results", "thumbs.dialogTitle" : "What's wrong with this answer?", "ticket.chooseFile" : "Choose file...", "ticket.dismiss" : "Close ticket section" }, boldStrings:{ "callMeTabTitle" : "Call Me", "callSupportTabTitle" : "Call Support", "callMeHeading" : "Provide your email address, phone number and some details about the call before clicking Call Me. The next available support agent will call you.</P>", "callMeWaitTimePrefix" : "Current wait time to receive a call back is: ", "callMeWaitTimeLessThanHalfAMinute" : "Less than 30 seconds", "callMeWaitTimeLessThanOneMinute" : "Less than 1 minute", "callMeWaitTimeLessThanFiveMinutes" : "Less than 5 minutes", "callMeWaitTimeLessThanTenMinutes" : "Less than 10 minutes", "callMeWaitTimeMoreThanTenMinutes" : "longer than normal. Currently greater than 10 minutes", "w2c2cHeadinig" : "Help us better assist you by filling out some extra information below. ", "w2c2cSubHeadinig" : "If you prefer to skip this step, it will take us a little extra time to verify your identity when you call.", "formKeyName" : "Name", "formKeyEmail" : "Account Email", "formKeyPhone" : "Phone", "callMePhoneSelectOptions" : "-Please Select,+1-(US and Canada),+54-(Argentina),+61-(Australia),+43-(Austria),+375-(Belarus),+32-(Belgium),+55-(Brazil),+359-(Bulgaria),+56-(Chile),+57-(Colombia),+420-(Czech Republic),+45-(Denmark),+503-(El Salvador),+358-(Finland),+33-(France),+49-(Germany),+30-(Greece),+502-(Guatemala),+852-(Hong Kong),+36-(Hungary),+91-(India),+353-(Ireland),+972-(Israel),+39-(Italy),+81-(Japan),+965-(Kuwait),+371-(Latvia),+352-(Luxembourg),+230-(Mauritius),+373-(Moldova),+52-(Mexico),+31-(Netherlands),+64-(New Zealand),+47-(Norway),+507-(Panama),+51-(Peru),+63-(Philippines),+48-(Poland),+351-(Portugal),+40-(Romania),+7-(Russia),+250-(Rwanda),+966-(Saudi Arabia),+65-(Singapore),+381-(Serbia),+421-(Slovakia),+27-(South Africa),+34-(Spain),+46-(Sweden),+41-(Switzerland),+66-(Thailand),+90-(Turkey),+380-(Ukraine),+971-(United Arab Emirates),+44-(United Kingdom),+84-(Vietnam)", "formKeySubject" : "Reason for call", "callMeSubjectOptions" : "Please select,Billing,Sales,Support", "formKeyQuestion" : "Description", "closeForm" : "Close", "callMeResponseHeading" : "Thank you! We will call you at: ", "callMeResponseSubHeading" : "We will attempt to call you once If you miss our call, please submit the “Call me” form again to initiate another call attempt.", "callMeResponseNote" : "Please note: All calls are recorded and monitored for quality assurance purposes.", "caseNumber" : "Case number:", "w2c2cResponseHeading" : "Thank you! <b>Please give us a call</b> and provide the ticket number given below. <br>Please note you must call to submit the request.", "w2c2cCountrySelect" : "Country", "w2c2cTollFree" : "Toll Free:", "w2c2cLongDistance" : "Long Distance:", "formError" : "Please enter a valid input.", "tierSelectorHeading" : "Please provide name and email address", "errorPage" : "An error occurred processing your request. Please submit a new form.", "skipThisStepButton" : "Skip This Step", "getNumberButton" : "Get Phone Number", "createTicketInsteadButton" : "Email Us", "freeTierBillingFormTitle" : "Billing Support", "freeTierBillingFormHeader" : "<b>We're here to help with your upgrade.</b> If this is not a billing issue and you require technical assistance, click \"Back\" to see your options. <br>Billing-related issues will typically be responded to within a 24 hour period", "backButton" : "Back", "callMeNotAvailable" : "<b>We are unable to call you at this time, please use the phone number and ticket below to contact support. We apologize for the inconvenience.</b>", "callMeGoodOptionLabel" : "Good option: ", "callMeBestOptionLabel" : "Best option: ", "fallbackFormHeader" : "We are unable to call you at this time, please use the webform to contact support. We apologize for the inconvenience.", "lastPassFreeWebformHeader" : "Contact Support", "lastPassFreeWebformUpgradeHeader" : "Upgrade for Personal Support", "lastPassFreeWebformUpgradeText" : "For 24/7 personal support from the LastPass team, consider upgrading to Premium or Families.", "lastPassFreeWebformUpgradeLink" : "https://www.lastpass.com/lp/premium-vs-families", "lastPassFreeWebformUpgradeLinkText" : "Explore upgrade options", "lastPassFreeWebformBillingText" : "Having trouble upgrading or renewing? We're happy to help with any billing issues impacting your paid account!", "lastPassFreeWebformBillingLinkText" : "Submit a billing case", "lastPassFreeWebformSupportCenterHeader" : "Support Center", "lastPassFreeWebformSupportCenterText" : "Search our robust collection of help articles and resources for answers. If necessary, try rephrasing the question in a more general way.", "lastPassFreeWebformSupportCenterBackToSearch" : "Back to search", "lastPassFreeWebformCommunityHeader" : "LastPass Community", "lastPassFreeWebformCommunityText" : "Many common questions can be solved by viewing posts and engaging with peers all in our moderated LastPass Community.", "lastPassFreeWebformCommunityJoinConversationLink" : "https://community.logmein.com/t5/LastPass/ct-p/LastPass", "lastPassFreeWebformCommunityJoinConversationLinkText" : "Join the conversation", "gotoResolveFreeWebformHeader" : "Contact Support", "gotoResolveFreeWebformUpgradeHeader" : "Upgrade for Personal Support", "gotoResolveFreeWebformUpgradeText" : "For 24/7 personal support from the GoTo Resolve team, consider upgrading to Basic or Standard.", "gotoResolveFreeWebformUpgradeLink" : "https://link.goto.com/resolve-pricing", "gotoResolveFreeWebformUpgradeLinkText" : "Explore upgrade options", "gotoResolveFreeWebformSupportCenterHeader" : "Support Center", "gotoResolveFreeWebformSupportCenterText" : "Search our robust collection of help articles and resources for answers. If necessary, try rephrasing the question in a more general way.", "gotoResolveFreeWebformSupportCenterBackToSearch" : "Back to search", "gotoResolveFreeWebformCommunityHeader" : "GoTo Resolve Community", "gotoResolveFreeWebformCommunityText" : "Many common questions can be solved by viewing posts and engaging with peers all in our moderated GoTo Resolve Community.", "gotoResolveFreeWebformCommunityJoinConversationLink" : "https://link.goto.com/resolve-freemium-community", "gotoResolveFreeWebformCommunityJoinConversationLinkText" : "Join the conversation", "callMePhoneOptionText" : "Telephone support", "callMeEmailOptionText" : "Email support (can take up to 48 hours)", "callMeChatOptionText" : "Live Chat (when available)", "placeholderEmail" : "Email Address", "placeholderDescription" : "Add Additional Details (optional) ", "allFormsAttachmentsLabel" : "Add attachments (optional)", "contactUsFormAttachmentsButton" : "Add attachment (optional)", "intakeFormHeadingSub" : "You can check the status of existing support cases on the <strong>My Cases</strong> page above. Note: My Cases is not available to all users. If you don't see the My Cases link, enter your details below and continue.", "callMeFormHeading" : "Our Call Me option is the quickest way to get assistance from our support team.", "callMeFormHeadingSub" : "Provide your email address, phone number and some details about the call before clicking Call Me. The next available support agent will call you.", "callMeFormSubmitButton" : "Call Me", "web2CallFormHeading" : "Before calling, help us assist you by providing the information below!", "web2CallFormHeadingSub" : "If you prefer to skip this step, we will verify your identity when you call.", "web2CallFormSupportMessaging" : "Our agents can support you in English, Spanish, and Portuguese around the clock. If you need support in French, Italian, or German, our agents are available between 8:30 and 17:00 UTC+2.", "web2CallFormIssueDetailsLabel" : "Issue details (optional)", "web2CallFormIssueDetailsPlaceholder" : "Before making your call, please describe your issue so we can more effectively assist you.", "web2CallFormSubmitButton" : "Get Phone Number", "web2CallFormSkipSubmitButton" : "Skip this step", "web2CallFormWaitTimeErrorHeading" : "", "web2CallFormWaitTimeErrorHeadingSub" : "Please complete this form and we will provide you the correct phone number to dial. ", "emailFormHeading" : "Thank you!", "emailFormHeadingSub" : "Please provide some details to help us assist you better.", "emailFormPhoneNumberLabel" : "Add phone number", "emailFormPhoneNumberPlaceholder" : "Phone number", "emailFormSelectLocationLabel" : "Select your location", "emailFormSelectLocationDefaultOption" : "Other", "emailFormLocationLabel" : "Type your location", "emailFormLocationPlaceholder" : "Country", "emailFormIssueDetailsLabel" : "Issue details", "emailFormIssueDetailsPlaceholder" : "Add details", "emailFormSubmitButton" : "Email Us", "callMeFormResponseHeading" : "Thank you! We will call you at: ", "callMeFormResponseHeadingSub" : "We will attempt to call you once. If you miss our call, please submit the “Call me” form again to initiate another call attempt.", "callMeFormResponseNote" : "Please note: All calls are recorded and monitored for quality assurance purposes.", "web2CallFormResponseHeading" : "Thank you! <strong>Please give us a call</strong> and provide the ticket number given below.", "web2CallFormResponseHeadingSub" : "<strong>PLEASE NOTE: You must call us to submit the request.</strong>", "web2CallFormResponseSelectCountryLabel" : "Country", "web2CallFormResponseTollFree" : "Toll Free:", "web2CallFormResponseLongDistance" : "Long distance: ", "emailFormResponseHeading" : "Thank you!", "emailFormResponseHeadingSub" : "Your submission has been received.", "formValidationRequired" : "Required field", "formValidationInvalidEmail" : "Invalid email format", "formValidationInvalidPhoneNumber" : "Invalid phone number format", "formValidationInvalidAttachmentsQuantity" : "You can only attach up to %%attachments%% file per ticket", "formValidationInvalidAttachmentsSize" : "Total file size cannot exceed 5MB", "formValidationInvalidAttachmentsAllowedTypes" : "Supported file types: PDF, DOC, DOCX, XLS, XLSX, PPT, PPTX, CSV, TXT, PNG, JPEG, JPG, GIF, BMP, SVG, MP3, MP4, WAV, MOV, AVI, MKV, WEBM, FLV, QT, and ZIP", "formValidationAttachmentsAccept" : "'.pdf','.doc','.docx','.xls','.xlsx','.ppt','.pptx','.csv','.txt','.png','.jpeg','.jpg','.gif','.bmp','.svg','.mp3','.wav','.mp4','.mov','.avi','.mkv','.webm','.flv','.qt','.zip'", "formValidationInvalidCallMeFormPhoneNumberLength" : "Invalid phone number length", "lastPassFreeWebformSupportCenterBackToSearchLink" : "https://support.lastpass.com/", "lastPassFreeWebformSupportCenterBackToSearchText" : "Back to search", "gotoResolveFreeWebformSupportCenterBackToSearchLink" : "https://support.goto.com/resolve", "gotoResolveFreeWebformSupportCenterBackToSearchText" : "Back to search", "defaultArticleMetadata" : "None", "alertPlaceholder" : "Notifications", "closeIconPlaceholder" : "Close this alert banner.", "alertHeading" : "Notifications", "alertCloseText" : "Close", "alertEmptyTitle" : "No notifications", "alertEmptyDescription" : "New notifications will appear here", "intakeNextButton" : "Next", "supportOptionSelectionLabel" : "Choose your contact method", "allFormsAttachmentsButton" : "Add attachment (optional)", "contactUsLoadingText" : "Loading", "callMeSubmitButton" : "Call me", "web2CallSubmitButton" : "Get phone number", "emailContactSubmitButton" : "Email us", "contactUsSelectSubjectOptions" : "[{\"text\": \"Please select\", \"value\": \"\"}, {\"text\": \"Billing\", \"value\": \"Billing\"}, {\"text\": \"Support\", \"value\": \"Support\"}] ", "contactUsFormHeading" : "We'll give you contact options after you provide a few details below.", "contactUsFormSelectProductLabel" : "Select the product you require support for", "contactUsFormSelectProductDefaultOption" : "Select Product", "contactUsFormNameLabel" : "Name", "contactUsFormUserNamePlaceholder" : "Full Name", "contactUsFormEmailAddressLabel" : "Email", "contactUsFormEmailAddressPlaceholder" : "Add email address", "contactUsFormSelectPhoneNumberPrefixLabel" : "Phone number", "contactUsFormPhoneNumberPlaceholder" : "(000) 000-0000", "contactUsFormSelectSubjectLabel" : "Select your reason for contacting support", "contactUsFormIssueDetailsLabel" : "Issue details", "contactUsFormIssueDetailsPlaceholder" : "Add additional details", "contactUsFormSubmitButton" : "Continue", "contactUsNextButton" : "Next", "callMeOptionTitle" : "Call Me", "callSupportOptionTitle" : "Call Support", "emailSupportOptionTitle" : "Email Support", "contactUsFormLoggedInHeading" : "You can check the status of an existing support case for the selected product on the <a>My Cases</a> page. Don’t have a case open? Submit the form below.", "contactUsFormLoggedOutHeading" : "If you have an account, you can sign in and check the status of an existing support ticket on the <a>MyCases</a> page. Don’t have a case open? Submit the form below.", "contactUsFormSelectCustomerRoleLabel" : "Select your role", "formValidationInvalidLength" : "Invalid length", "customerRoleSelectOptions" : "[{\"text\": \"Select\", \"value\": \"\"},{\"text\":\"Organizer\", \"value\": \"Organizer\"},{\"text\": \"Attendee\", \"value\": \"Attendee\"},{\"text\": \"Other\", \"value\": \"Other\"}] ", "formValidationAttachments" : "1", "formValidationMiradoreAttachments" : "10", "customerRoleSelectOptionsGTC" : "[{\"text\": \"Select\", \"value\": \"\"},{\"text\":\"Super Admin/Admin\", \"value\": \"Super admin/Admin\"},{\"text\": \"Partner\", \"value\": \"Partner\"},{\"text\": \"User\", \"value\": \"User\"},{\"text\": \"Other\", \"value\": \"Other\"}]", "contactUsFormSelectCustomerRoleGTCLabel" : "Select your role:", "contactUsFormSelectCustomerRoleGTCNotif" : "Most requests (troubleshooting, system changes, etc.) require admin permissions. Please ensure your admin is available for the call.", "contactUsFormSelectCustomerRoleGTCNotifCallMe" : "We recommend selecting \"Call Support\" so you and your admin can call together at your convenience.", "machineTranslationBanner" : "<div id=\"machine-translated-banner\">\r\n <div class=\"banner-container\">\r\n <div class=\"banner-icon\">\r\n <img src=\"https://assets.cdngetgo.com/62/40/b1ee6cb34d45a7d9b89030812a9a/globe.svg\" alt=\"Globe icon\" />\r\n </div>\r\n <div class=\"banner-text\">\r\n <p>\r\n <b>\r\n <span>This article has been machine translated. You can open the</span>\r\n <a href=\"linktoenglisharticle\" id=\"mt-english-article-link\" title=\"English version of the article here\"> English version of the article here</a>\r\n </b>\r\n </p>\r\n <p><i>Please help us improve the translation by filling out the survey below.</i></p>\r\n </div>\r\n <div class=\"banner-chevron\" id=\"banner-show-legal\">\r\n <div id=\"chevron-arrow\" class=\"down\"> </div>\r\n </div>\r\n </div>\r\n <hr/>\r\n <div class=\"banner-legal\" id=\"banner-legal\">\r\n <p>\r\n <i>\r\n <a href=\"linktoLegal\" title=\"Click here for legal\" id=\"mt-banner-link-to-legal\">The official version of this content is in English.</a> Some of the content of the GoTo documentation has been machine translated to make it easier to access. GoTo has no control over machine translated content, which may contain errors, inaccuracies, or inappropriate language. No guarantee is made, express or implied, as to the accuracy, reliability, suitability or correctness of any translation from the English original to any other language, and GoTo cannot be held responsible for any damage or problems arising out of your use of this machine-translated content or trust in this content could arise.\r\n </i>\r\n </p>\r\n </div>\r\n</div>", "machineTranslationBannerAlternate" : "", "machineTranslationLegalURL" : "https://www.goto.com/company/legal", "callSupportWaitTimePrefix" : "Current wait time is: ", "contactUsSuggestedArticles" : "Suggested articles", "contactUsSuggestedArticlesDescription" : "Articles will appear here once you start typing in the Issue Details field" }, cmsDictionary: {"jsStrings":{"urlna":"URL not available","phoneNumberNotAvailable":"Not available","departmentValuesInEnglish":"billingsupport,paymentsupport","loggedInHeading":"Hi {name}, How can we help you? ","inprogress":"In Progress","lpFreeSupportLevelHeadingText":"<b>Changes to LastPass Support: <\/b><span>Email support for free users will be ending on August 23, 2021<\/span>","qualtricsFeedbackSurveyButtonText":"Feedback","irelandbillingsupport":"Please select,Billing Questions,Commission Questions,Equipment set up fee,Other","browsertext":"Browser","optiontext":"Select a topic","cardsAndWidgetCoveoErrorHeading":"Something went wrong","lpFreeSupportLevelEndDate":"2021-08-23T00:00:00Z","brazilpaymentsupport":"Please select,I want my service reactivated,I want to avoid a service suspension,I want someone to explain my account balance,Other","userguideHeroText":"Help Guide","irelandpaymentsupport":"Please select,I want to make a payment,I want my service restored,I want to avoid a service suspension,I want you to know I made a payment,I want someone to explain my account balance,I have an issue with the payment portal,Other","ostext":"OS","unknownos":"unknown","brazilGroup":"brazil","serviceStatusBad":"Service is not operational","newTab":"Open article in new tab","myCasesCaseDetailsText":"Case Details","cardsAndWidgetCoveoErrorHeadingSub":"There was an issue loading the articles","serviceStatusGood":"Service is operational","countryValuesInEnglish":"brazil,germany,ireland,mexico,united kingdom,united states,other","myCasesDaysSinceCaseClosed":"7","enlargeImage":"Click to enlarge","irelandGroup":"ireland|germany|mexico|united kingdom","brazilbillingsupport":"Please select,Invoice Issues / Tier,Pricing / Billing Disputes,Cancellation of Services,RMA / Equipment / Rentals,Billing Contact / Address Updates,Invoice / Nota Fiscal Request,Free Month Dispute / Credit Request,Other","newos":"new OS"},"countryList":{"Canada (French)":{"localizedName":"Canada (French)","countryCode":"CA"},"Russian Federation":{"localizedName":"Russian Federation","countryCode":"RU"},"Singapore":{"localizedName":"Singapore","countryCode":"SG"},"Hong Kong":{"localizedName":"Hong Kong","countryCode":"HK"},"United States":{"localizedName":"United States","countryCode":"US"},"Portugal":{"localizedName":"Portugal","countryCode":"PT"},"Iceland":{"localizedName":"Iceland","countryCode":"IS"},"Austria":{"localizedName":"Austria","countryCode":"AT"},"Netherlands":{"localizedName":"Netherlands","countryCode":"NL"},"Sweden":{"localizedName":"Sweden","countryCode":"SE"},"China":{"localizedName":"China","countryCode":"CN"},"Ireland":{"localizedName":"Ireland","countryCode":"IS"},"Brazil":{"localizedName":"Brazil","countryCode":"BR"},"Guatemala":{"localizedName":"Guatemala","countryCode":"GT"},"Korea, Republic of":{"localizedName":"Korea, Republic of","countryCode":"KR"},"Poland":{"localizedName":"Poland","countryCode":"PL"},"Chile":{"localizedName":"Chile","countryCode":"CL"},"France":{"localizedName":"France","countryCode":"FR"},"Colombia":{"localizedName":"Colombia","countryCode":"CO"},"Hungary":{"localizedName":"Hungary","countryCode":"HU"},"Japan":{"localizedName":"Japan","countryCode":"JP"},"Philippines":{"localizedName":"Philippines","countryCode":"PH"},"United Kingdom":{"localizedName":"United Kingdom","countryCode":"GB"},"United Arab Emirates":{"localizedName":"United Arab Emirates","countryCode":"AE"},"Switzerland":{"localizedName":"Switzerland","countryCode":"CH"},"India":{"localizedName":"India","countryCode":"IN"},"Spain":{"localizedName":"Spain","countryCode":"ES"},"New Zealand":{"localizedName":"New Zealand","countryCode":"NZ"},"Canada":{"localizedName":"Canada","countryCode":"CA"},"Turkey":{"localizedName":"Turkey","countryCode":"TR"},"Belgium":{"localizedName":"Belgium","countryCode":"BE"},"Norway":{"localizedName":"Norway","countryCode":"NO"},"Finland":{"localizedName":"Finland","countryCode":"FI"},"Denmark":{"localizedName":"Denmark","countryCode":"DK"},"Italy":{"localizedName":"Italy","countryCode":"IT"},"Mexico":{"localizedName":"Mexico","countryCode":"MX"},"South Africa":{"localizedName":"South Africa","countryCode":"ZA"},"Israel":{"localizedName":"Israel","countryCode":"IL"},"Australia":{"localizedName":"Australia","countryCode":"AU"},"Canada (English)":{"localizedName":"Canada (English)","countryCode":"CA"},"Germany":{"localizedName":"Germany","countryCode":"DE"}}}, context: {"Version":"2019"}, coveoToken: "xx4985049a-d5f3-47b1-82e8-2e408548a13b", coveoOrganizationId: "gototechnologiesusaincproductionf4pqo7mi", coveoSearchHub: "Brightspot Search", coveoContactUsToken: "xxb7e5e514-53aa-45f4-ba89-47d31cea918f", coveoSuggestedArticlesToken: "xx1e6b3a83-3766-4bbb-b612-4eeffa5db6b6", crossDomainDataSites: { "baseDomain": "https://support.logmeininc.com", "guestDomains": [ "https://care.logmeininc.com", "https://support.logmeinrescue.com", "https://support.goto.com", "https://support.logmeininc.com", "https://help.gotoassist.com", "https://support.grasshopper.com", "https://support.bold360.com", ] }, debugMessage:"", expirationValue: 3600000, isBoldTemplate: true, authService: "Identity_Svc", isProductPage: true, isNoBold: true, language:"en", languageFullName:"English", launchDarklyTests: [], localizedLangName:"English", loggedInHeading: "Hi {name}! How can we help you?", nanorepScripts:{ "nanorepFormSubmissionScript" : "/assets/scripts/care/stand-alone-scripts/nanorep-form-submission.js", "nanorepOnLoadScript" : "/assets/scripts/care/stand-alone-scripts/nanorep-onLoad-script.js" }, pageSupportedLanguages:"en,fr,de,it,pt,es", product:"webinar", productClass:"goto_webinar_v2", productId:"gotowebinar", productFullName:"GoTo Webinar", productSupportedLanguages:"en,fr,de,it,pt,es", recaptchaKey: "6Ld1RuIUAAAAAM2u6LHAAG29vsnyhPRwzsZ6Ofej", treeData: [{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-organizers-and-staff"},"children":[{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-organizers-and-staff--use-your-dashboard"},"children":[{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-use-your-dashboard--about-gotowebinar"},"children":[{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-about-gotowebinar--overview"},"children":[{"a_attr":{"articleid":"1168517021","articleUrl":"https://support.goto.com/webinar/help/whats-new-in-goto-webinar"},"li_attr":{"cms_article_id":"__browse-tree-title-overview--g2w-whats-new"},"children":[],"text":"What's new in GoTo Webinar?"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/whats-new-in-the-goto-app"},"li_attr":{"cms_article_id":"__browse-tree-title-overview--g2w-whats-new-in-the-goto-application"},"children":[],"text":"What's new in the GoTo App?"},{"a_attr":{"articleid":"1503171881","articleUrl":"https://support.goto.com/webinar/help/goto-webinar-overview"},"li_attr":{"cms_article_id":"__browse-tree-title-overview--g2w-organizer-guide-e2e"},"children":[],"text":"GoTo Webinar Overview"},{"a_attr":{"articleid":"1170150941","articleUrl":"https://support.goto.com/webinar/help/understand-session-and-account-roles"},"li_attr":{"cms_article_id":"__browse-tree-title-overview--g2w-roles-faqs"},"children":[],"text":"Understand Session and Account Roles"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/feature-comparison-by-join-method"},"li_attr":{"cms_article_id":"__browse-tree-title-overview--g2w-feature-comparison-by-join-method"},"children":[],"text":"Feature comparison by join method"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/user-guides-by-role"},"li_attr":{"cms_article_id":"__browse-tree-title-overview--g2w-user-guides-by-role"},"children":[],"text":"User guides by role"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/what-is-the-goto-app"},"li_attr":{"cms_article_id":"__browse-tree-title-overview--g2w-about-goto"},"children":[],"text":"About the GoTo app"},{"a_attr":{"articleid":"1170167591","articleUrl":"https://support.goto.com/webinar/help/where-can-i-see-my-account-information"},"li_attr":{"cms_article_id":"__browse-tree-title-overview--g2w-faq-where-can-i-see-my-account-information"},"children":[],"text":"Where can I see my account information?"},{"a_attr":{"articleid":"1357683431","articleUrl":"https://support.goto.com/webinar/help/how-do-i-contact-goto-webinar-customer-support"},"li_attr":{"cms_article_id":"__browse-tree-title-overview--g2w-faq-how-do-i-contact-support"},"children":[],"text":"Contact GoTo Webinar Customer Support"}],"text":"Overview "},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-about-gotowebinar--webinar-types"},"children":[{"a_attr":{"articleid":"1170185861","articleUrl":"https://support.goto.com/webinar/help/whats-the-difference-between-standard-webcast-and-recorded-events"},"li_attr":{"cms_article_id":"__browse-tree-title-webinar-types--g2w-faq-classic-vs-simulated"},"children":[],"text":"What's the difference between Standard, Webcast, and Recorded webinars?"},{"a_attr":{"articleid":"1168639971","articleUrl":"https://support.goto.com/webinar/help/recorded-webinar-events-simulated-live-webinars"},"li_attr":{"cms_article_id":"__browse-tree-title-webinar-types--g2w-recorded-webinars"},"children":[],"text":"Recorded Webinar Events (Simulated Live Webinars)"},{"a_attr":{"articleid":"1168566431","articleUrl":"https://support.goto.com/webinar/help/what-is-a-webcast-webinar"},"li_attr":{"cms_article_id":"__browse-tree-title-webinar-types--g2w-webcast-webinars"},"children":[],"text":"What is a Webcast webinar?"}],"text":"Webinar Types"},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-about-gotowebinar--plans-and-pricing"},"children":[{"a_attr":{"articleid":"1503149641","articleUrl":"https://support.goto.com/webinar/help/how-much-does-goto-webinar-cost"},"li_attr":{"cms_article_id":"__browse-tree-title-plans-and-pricing--g2w-faq-pricing"},"children":[],"text":"How much does GoTo Webinar cost?"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/goto-webinar-flex-plan"},"li_attr":{"cms_article_id":"__browse-tree-title-plans-and-pricing--g2w-gtw-flex-plan"},"children":[],"text":"GoTo Webinar Flex Plan"}],"text":"Plans and Pricing "},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-about-gotowebinar--security"},"children":[{"a_attr":{"articleid":"1170142311","articleUrl":"https://support.goto.com/webinar/help/is-goto-webinar-gdpr-compliant"},"li_attr":{"cms_article_id":"__browse-tree-title-security--g2w-faq-is-g2mwt-gdpr-compliant"},"children":[],"text":"Is GoTo Webinar GDPR compliant?"},{"a_attr":{"articleid":"1170161811","articleUrl":"https://support.goto.com/webinar/help/security-faqs"},"li_attr":{"cms_article_id":"__browse-tree-title-security--g2w-security-faqs"},"children":[],"text":"Security FAQs"}],"text":"Security"}],"text":"About GoToWebinar"},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-use-your-dashboard--install-and-sign-in"},"children":[{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-install-and-sign-in--install-goto-webinar"},"children":[{"a_attr":{"articleid":"1168512981","articleUrl":"https://support.goto.com/webinar/help/how-do-i-download-goto-webinar"},"li_attr":{"cms_article_id":"__browse-tree-title-install-goto-webinar--g2w-install-primary"},"children":[],"text":"Download GoTo Webinar (Classic)"},{"a_attr":{"articleid":"1170158081","articleUrl":"https://support.goto.com/webinar/help/why-isnt-the-download-working"},"li_attr":{"cms_article_id":"__browse-tree-title-install-goto-webinar--g2w-faq-why-isnt-the-download-working"},"children":[],"text":"Why isn't the download working?"},{"a_attr":{"articleid":"1170033981","articleUrl":"https://support.goto.com/webinar/help/how-do-i-configure-goto-webinar-to-work-with-firewalls"},"li_attr":{"cms_article_id":"__browse-tree-title-install-goto-webinar--g2w-faq-how-do-i-configure-gotomeeting-to-work-with-firewalls"},"children":[],"text":"How do I configure GoTo Webinar to work with firewalls?"},{"a_attr":{"articleid":"1168521811","articleUrl":"https://support.goto.com/webinar/help/how-do-i-uninstall-goto-webinar"},"li_attr":{"cms_article_id":"__browse-tree-title-install-goto-webinar--g2w-uninstall"},"children":[],"text":"How do I uninstall GoTo Webinar?"},{"a_attr":{"articleid":"1168513671","articleUrl":"https://support.goto.com/webinar/help/how-do-i-sign-in"},"li_attr":{"cms_article_id":"__browse-tree-title-install-goto-webinar--g2w-log-in-to-your-account"},"children":[],"text":"How do I sign in?"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/how-do-i-download-and-install-the-goto-app"},"li_attr":{"cms_article_id":"__browse-tree-title-install-goto-webinar--g2w-download-install-goto-app"},"children":[],"text":"How do I download and install the GoTo app?"}],"text":"Install GoTo Webinar "},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-install-and-sign-in--system-requirements"},"children":[{"a_attr":{"articleid":"2586783411","articleUrl":"https://support.goto.com/webinar/help/goto-webinar-system-requirements-for-organizers"},"li_attr":{"cms_article_id":"__browse-tree-title-system-requirements--g2w-unified-system-requirements-org"},"children":[],"text":"GoTo Webinar System Requirements for Organizers"},{"a_attr":{"articleid":"2586783401","articleUrl":"https://support.goto.com/webinar/help/goto-webinar-system-requirements-for-attendees"},"li_attr":{"cms_article_id":"__browse-tree-title-system-requirements--g2w-unified-system-requirements-att"},"children":[],"text":"View the GoTo Webinar System Requirements for Attendees"},{"a_attr":{"articleid":"1170179371","articleUrl":"https://support.goto.com/webinar/help/how-much-bandwidth-is-used-during-a-session"},"li_attr":{"cms_article_id":"__browse-tree-title-system-requirements--g2w-faq-how-much-bandwidth-is-used-during-a-session"},"children":[],"text":"How much bandwidth is used during a session?"},{"a_attr":{"articleid":"1170179611","articleUrl":"https://support.goto.com/webinar/help/how-do-i-speed-up-my-internet-connection"},"li_attr":{"cms_article_id":"__browse-tree-title-system-requirements--g2w-how-do-i-speed-up-my-internet-connection"},"children":[],"text":"How do I speed up my internet connection?"}],"text":"System requirements "},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-install-and-sign-in--test-connection"},"children":[{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/test-your-network-in-the-desktop-goto-app"},"li_attr":{"cms_article_id":"__browse-tree-title-test-connection--g2w-test-network-desktop-goto-app"},"children":[],"text":"Test Your Network in the Desktop GoTo app"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/how-do-i-test-my-network-with-goto-network-test"},"li_attr":{"cms_article_id":"__browse-tree-title-test-connection--g2w-test-network-with-goto-network-test"},"children":[],"text":"How do I test my network with GoTo Network Test?"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/how-do-i-find-my-goto-network-test-passphrase-or-system-code"},"li_attr":{"cms_article_id":"__browse-tree-title-test-connection--g2w-find-goto-network-test-passphrase"},"children":[],"text":"How do I find my GoTo Network Test passphrase or system code?"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/how-do-i-download-and-install-goto-network-test"},"li_attr":{"cms_article_id":"__browse-tree-title-test-connection--g2w-download-install-goto-network-test"},"children":[],"text":"How do I download and install GoTo Network Test?"}],"text":"Test Connection"},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-install-and-sign-in--goto-opener"},"children":[{"a_attr":{"articleid":"1170141711","articleUrl":"https://support.goto.com/webinar/help/about-the-goto-opener"},"li_attr":{"cms_article_id":"__browse-tree-title-goto-opener--g2w-about-the-goto-opener"},"children":[],"text":"About the GoTo Opener"},{"a_attr":{"articleid":"2045389081","articleUrl":"https://support.goto.com/webinar/help/uninstall-the-goto-opener"},"li_attr":{"cms_article_id":"__browse-tree-title-goto-opener--g2w-uninstall-the-goto-opener"},"children":[],"text":"Uninstall the GoTo Opener"},{"a_attr":{"articleid":"1170141791","articleUrl":"https://support.goto.com/webinar/help/what-is-the-multi-user-launcher-opener-msi"},"li_attr":{"cms_article_id":"__browse-tree-title-goto-opener--g2w-what-is-the-multi-user-opener-msi"},"children":[],"text":"What is the Multi-User Launcher/Opener MSI?"}],"text":"GoTo Opener"}],"text":"Install and sign in"},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-use-your-dashboard--set-up-webinars"},"children":[{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-set-up-webinars--schedule-webinars"},"children":[{"a_attr":{"articleid":"1168566601","articleUrl":"https://support.goto.com/webinar/help/how-do-i-schedule-a-webinar"},"li_attr":{"cms_article_id":"__browse-tree-title-schedule-webinars--g2w-scheduling-web"},"children":[],"text":"Schedule a webinar"},{"a_attr":{"articleid":"1170185431","articleUrl":"https://support.goto.com/webinar/help/what-will-my-attendees-see-during-recorded-webinars"},"li_attr":{"cms_article_id":"__browse-tree-title-schedule-webinars--g2w-faq-what-will-my-attendees-see-during-simulated-live-webinars"},"children":[],"text":"What will my attendees see during Recorded webinars?"},{"a_attr":{"articleid":"1170150401","articleUrl":"https://support.goto.com/webinar/help/how-do-i-cancel-a-webinar"},"li_attr":{"cms_article_id":"__browse-tree-title-schedule-webinars--g2w-cancel-a-session-g2wt"},"children":[],"text":"Cancel a webinar"}],"text":"Schedule webinars "},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-set-up-webinars--customize-webinars"},"children":[{"a_attr":{"articleid":"1168698761","articleUrl":"https://support.goto.com/webinar/help/how-do-i-customize-my-webinar"},"li_attr":{"cms_article_id":"__browse-tree-title-customize-webinars--g2w-scheduling-customize-g2wt"},"children":[],"text":"Customize my webinar"},{"a_attr":{"articleid":"1170153951","articleUrl":"https://support.goto.com/webinar/help/how-do-i-add-co-organizers-to-my-webinar"},"li_attr":{"cms_article_id":"__browse-tree-title-customize-webinars--g2w-desktop-app-co-organizers"},"children":[],"text":"Add co-organizers to my webinar"},{"a_attr":{"articleid":"2247380731","articleUrl":"https://support.goto.com/webinar/help/how-do-i-resend-invitations-to-co-organizers-and-panelists"},"li_attr":{"cms_article_id":"__browse-tree-title-customize-webinars--g2w-how-do-i-resend-invitations-to-co-organizers-and-panelists"},"children":[],"text":"Resend invitations to co-organizers and panelists"}],"text":"Customize webinars "},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-set-up-webinars--manage-registration"},"children":[{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-manage-registration--manage-registrants"},"children":[{"a_attr":{"articleid":"2438346111","articleUrl":"https://support.goto.com/webinar/help/how-do-i-add-registrants-in-bulk"},"li_attr":{"cms_article_id":"__browse-tree-title-manage-registrants--g2w-bulk-registration"},"children":[],"text":"Add registrants in bulk"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/manage-registration"},"li_attr":{"cms_article_id":"__browse-tree-title-manage-registrants--g2w-manage-registration"},"children":[],"text":"Manage registration"},{"a_attr":{"articleid":"1170145591","articleUrl":"https://support.goto.com/webinar/help/how-do-i-use-source-tracking"},"li_attr":{"cms_article_id":"__browse-tree-title-manage-registrants--g2w-source-tracking"},"children":[],"text":"Use source tracking"},{"a_attr":{"articleid":"1379179981","articleUrl":"https://support.goto.com/webinar/help/how-do-i-send-emails-to-event-registrants"},"li_attr":{"cms_article_id":"__browse-tree-title-manage-registrants--g2w-customize-emails-for-webinar-registrants"},"children":[],"text":"Send emails to registrants"}],"text":"Manage registrants "},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-manage-registration--charge-attendees"},"children":[{"a_attr":{"articleid":"2274777341","articleUrl":"https://support.goto.com/webinar/help/how-do-i-charge-attendees-to-join-webinars"},"li_attr":{"cms_article_id":"__browse-tree-title-charge-attendees--g2w-charge-webinars"},"children":[],"text":"Charge attendees to join webinars"},{"a_attr":{"articleid":"2274628081","articleUrl":"https://support.goto.com/webinar/help/accept-payments-faqs"},"li_attr":{"cms_article_id":"__browse-tree-title-charge-attendees--g2w-charge-webinars-setup-faqs"},"children":[],"text":"Accept Payments FAQs"},{"a_attr":{"articleid":"1774244651","articleUrl":"https://support.goto.com/webinar/help/are-there-any-known-issues-with-the-accept-payments-feature"},"li_attr":{"cms_article_id":"__browse-tree-title-charge-attendees--g2w-charge-webinars-known-issues"},"children":[],"text":"Known issues with the Accept Payments feature"}],"text":"Charge attendees "}],"text":"Manage Registration"},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-set-up-webinars--engage-attendees"},"children":[{"a_attr":{"articleid":"1170154691","articleUrl":"https://support.goto.com/webinar/help/how-do-i-use-polls-and-surveys"},"li_attr":{"cms_article_id":"__browse-tree-title-engage-attendees--g2w-polls"},"children":[],"text":"Use polls and surveys"},{"a_attr":{"articleid":"1168699311","articleUrl":"https://support.goto.com/webinar/help/how-do-i-share-handouts-during-a-webinar"},"li_attr":{"cms_article_id":"__browse-tree-title-engage-attendees--g2w-handouts"},"children":[],"text":"Use handouts"},{"a_attr":{"articleid":"1170163371","articleUrl":"https://support.goto.com/webinar/help/how-do-i-send-a-certificate-of-attendance"},"li_attr":{"cms_article_id":"__browse-tree-title-engage-attendees--g2w-certificates"},"children":[],"text":"Use certificates"}],"text":"Engage attendees "},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-set-up-webinars--live-stream-webinars"},"children":[{"a_attr":{"articleid":"2203861941","articleUrl":"https://support.goto.com/webinar/help/how-do-i-use-blackmagic-atem-mini-or-other-live-streaming-switchers-with-goto-webinar"},"li_attr":{"cms_article_id":"__browse-tree-title-live-stream-webinars--g2w-how-do-i-use-blackmagic-atem-mini"},"children":[],"text":"Use Blackmagic ATEM Mini or other live streaming switchers"},{"a_attr":{"articleid":"2259787491","articleUrl":"https://support.goto.com/webinar/help/how-do-i-live-stream-my-webinar-to-other-platforms-like-youtube-and-facebook"},"li_attr":{"cms_article_id":"__browse-tree-title-live-stream-webinars--g2w-how-do-i-live-stream-my-webinar-to-other-platforms"},"children":[],"text":"Live stream to other platforms"}],"text":"Live stream webinars "}],"text":"Set Up Webinars"},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-use-your-dashboard--manage-settings"},"children":[{"a_attr":{"articleid":"2168158461","articleUrl":"https://support.goto.com/webinar/help/how-do-i-open-my-desktop-app-preferences"},"li_attr":{"cms_article_id":"__browse-tree-title-manage-settings--g2w-how-do-i-open-my-desktop-app-preferences"},"children":[],"text":"Change my desktop app preferences"},{"a_attr":{"articleid":"1170151061","articleUrl":"https://support.goto.com/webinar/help/how-do-i-change-my-goto-webinar-account-settings"},"li_attr":{"cms_article_id":"__browse-tree-title-manage-settings--g2w-configure-default-meeting-settings"},"children":[],"text":"Change my GoTo Webinar account settings"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/how-do-i-switch-to-the-classic-goto-webinar-experience"},"li_attr":{"cms_article_id":"__browse-tree-title-manage-settings--g2w-settings-switch-back-classic"},"children":[],"text":"Switch to the classic GoTo Webinar experience"},{"a_attr":{"articleid":"1168523071","articleUrl":"https://support.goto.com/webinar/help/set-default-audio-options"},"li_attr":{"cms_article_id":"__browse-tree-title-manage-settings--g2w-audio-set-default-audio-options"},"children":[],"text":"Set default audio options"},{"a_attr":{"articleid":"1168521211","articleUrl":"https://support.goto.com/webinar/help/provide-toll-free-phone-numbers"},"li_attr":{"cms_article_id":"__browse-tree-title-manage-settings--g2w-audio-provide-toll-free-phone-numbers-openvoice-integrated"},"children":[],"text":"Provide Toll-Free Phone Numbers"},{"a_attr":{"articleid":"2274778051","articleUrl":"https://support.goto.com/webinar/help/provide-international-phone-numbers"},"li_attr":{"cms_article_id":"__browse-tree-title-manage-settings--g2w-audio-provide-international-phone-numbers"},"children":[],"text":"Provide International Phone Numbers"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/how-do-i-change-in-session-settings"},"li_attr":{"cms_article_id":"__browse-tree-title-manage-settings--g2w-features-settings"},"children":[],"text":"Change in-session settings"}],"text":"Manage Settings "},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-use-your-dashboard--staff-members"},"children":[{"a_attr":{"articleid":"1168515501","articleUrl":"https://support.goto.com/webinar/help/explore-first-time-user-resources"},"li_attr":{"cms_article_id":"__browse-tree-title-staff-members--g2w-first-time-user-resources"},"children":[],"text":"Explore First-Time User Resources"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/goto-webinar-panelist-quick-start-guide"},"li_attr":{"cms_article_id":"__browse-tree-title-staff-members--g2w-panelist-guide"},"children":[],"text":"GoTo Webinar Panelist Quick Start Guide"}],"text":"Staff members "},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-use-your-dashboard--integrations-and-apis"},"children":[{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-integrations-and-apis--third-party-integrations"},"children":[{"a_attr":{"articleid":"1644570621","articleUrl":"https://support.goto.com/webinar/help/what-integrations-are-available-for-goto-webinar"},"li_attr":{"cms_article_id":"__browse-tree-title-third-party-integrations--g2w-faq-integrations"},"children":[],"text":"Available integrations for GoTo Webinar"},{"a_attr":{"articleid":"2221338691","articleUrl":"https://support.goto.com/webinar/help/how-do-i-use-goto-webinar-api"},"li_attr":{"cms_article_id":"__browse-tree-title-third-party-integrations--g2w-how-do-i-use-apis"},"children":[],"text":"Use GoTo Webinar API"}],"text":"Third-Party Integrations"}],"text":"Integrations and APIs "},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-use-your-dashboard--reports-and-history"},"children":[{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/reports-analytics"},"li_attr":{"cms_article_id":"__browse-tree-title-reports-and-history--g2w-reports-analytics"},"children":[],"text":"Reports & Analytics"}],"text":"Reports and History"},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-use-your-dashboard--recording"},"children":[{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/manage-recordings"},"li_attr":{"cms_article_id":"__browse-tree-title-recording--g2w-manage-recordings"},"children":[],"text":"Find and manage recordings"},{"a_attr":{"articleid":"1170175101","articleUrl":"https://support.goto.com/webinar/help/can-i-record-content-without-running-a-webinar"},"li_attr":{"cms_article_id":"__browse-tree-title-recording--g2w-recording-content-recorder"},"children":[],"text":"Can I record content without running a webinar?"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/record-a-webinar"},"li_attr":{"cms_article_id":"__browse-tree-title-recording--g2w-record-primary"},"children":[],"text":"Record a webinar"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/ai-summaries"},"li_attr":{"cms_article_id":"__browse-tree-title-recording--g2w-meeting-summaries"},"children":[],"text":"AI summaries"}],"text":"Recording "},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-use-your-dashboard--gotostage"},"children":[{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-gotostage--overview"},"children":[{"a_attr":{"articleid":"1215530871","articleUrl":"https://support.goto.com/webinar/help/what-is-gotostage"},"li_attr":{"cms_article_id":"__browse-tree-title-overview--g2w-gotostage-overview"},"children":[],"text":"What is GoTo Stage?"}],"text":"Overview "},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-gotostage--manage-channels-videos"},"children":[{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/manage-your-goto-stage-channel"},"li_attr":{"cms_article_id":"__browse-tree-title-manage-channels-videos--g2w-manage-your-goto-stage-channel"},"children":[],"text":"Manage your GoTo Stage channel"},{"a_attr":{"articleid":"1215530161","articleUrl":"https://support.goto.com/webinar/help/how-do-i-add-videos-to-my-channel"},"li_attr":{"cms_article_id":"__browse-tree-title-manage-channels-videos--g2w-add-videos"},"children":[],"text":"Add videos to your channel"},{"a_attr":{"articleid":"1215531481","articleUrl":"https://support.goto.com/webinar/help/how-do-i-categorize-my-videos"},"li_attr":{"cms_article_id":"__browse-tree-title-manage-channels-videos--g2w-categorize-videos"},"children":[],"text":"Manage videos on your GoTo Stage channel"}],"text":"Manage channels/videos"}],"text":"GoToStage"}],"icon":"https://assets.cdngetgo.com/88/b6/d5869a0a4385979da77cd87e28d7/explore-features-icon.png","text":"Use your dashboard"},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-organizers-and-staff--run-a-webinar"},"children":[{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-run-a-webinar--start-webinars"},"children":[{"a_attr":{"articleid":"1168698991","articleUrl":"https://support.goto.com/webinar/help/how-do-i-practice-a-webinar"},"li_attr":{"cms_article_id":"__browse-tree-title-start-webinars--g2w-practice-a-webinar"},"children":[],"text":"Practice a webinar"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/how-do-i-start-a-scheduled-session"},"li_attr":{"cms_article_id":"__browse-tree-title-start-webinars--g2w-start-scheduled-session"},"children":[],"text":"Start a webinar"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/how-do-i-start-and-assign-breakout-rooms-during-a-webinar"},"li_attr":{"cms_article_id":"__browse-tree-title-start-webinars--g2w-features-breakouts"},"children":[],"text":"Run breakout rooms during a session"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/mobile-feature-comparison"},"li_attr":{"cms_article_id":"__browse-tree-title-start-webinars--g2w-mobile-comparison-chart"},"children":[],"text":"Mobile feature comparison"}],"text":"Start Webinars"},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-run-a-webinar--control-panel"},"children":[{"a_attr":{"articleid":"1170178761","articleUrl":"https://support.goto.com/webinar/help/how-is-the-attendee-interest-rating-calculated"},"li_attr":{"cms_article_id":"__browse-tree-title-control-panel--g2w-faq-how-is-the-attendee-interest-rating-calculated"},"children":[],"text":"Interest rating calculatation"},{"a_attr":{"articleid":"1170155201","articleUrl":"https://support.goto.com/webinar/help/goto-webinar-features-faqs"},"li_attr":{"cms_article_id":"__browse-tree-title-control-panel--g2w-features-faqs"},"children":[],"text":"GoTo Webinar Features FAQs"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/use-the-control-panel"},"li_attr":{"cms_article_id":"__browse-tree-title-control-panel--g2w-features-control-panel"},"children":[],"text":"Use the control panel to run your session"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/flexible-layout"},"li_attr":{"cms_article_id":"__browse-tree-title-control-panel--g2w-features-grab-tab"},"children":[],"text":"Use flexible layout mode"}],"text":"Control panel "},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-run-a-webinar--manage-attendees"},"children":[{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/how-do-i-manage-attendees"},"li_attr":{"cms_article_id":"__browse-tree-title-manage-attendees--g2w-feature-manage-attendees"},"children":[],"text":"Manage attendees"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/how-do-i-invite-others-to-the-session"},"li_attr":{"cms_article_id":"__browse-tree-title-manage-attendees--g2w-schedule-invite"},"children":[],"text":"Invite others to the session"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/how-do-i-change-in-session-settings"},"li_attr":{"cms_article_id":"__browse-tree-title-manage-attendees--g2w-features-settings"},"children":[],"text":"Change in-session settings"}],"text":"Manage attendees "},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-run-a-webinar--manage-audio"},"children":[{"a_attr":{"articleid":"1168525601","articleUrl":"https://support.goto.com/webinar/help/available-audio-modes"},"li_attr":{"cms_article_id":"__browse-tree-title-manage-audio--g2w-audio-available-audio-modes"},"children":[],"text":"Available audio modes"},{"a_attr":{"articleid":"1168525761","articleUrl":"https://support.goto.com/webinar/help/how-do-i-enable-disable-on-hold-beeps-and-entry-chimes"},"li_attr":{"cms_article_id":"__browse-tree-title-manage-audio--g2w-audio-enable-on-hold-beeps-and-entry-chimes"},"children":[],"text":"Enable/disable on-hold beeps and entry chimes (Classic)"},{"a_attr":{"articleid":"1168527921","articleUrl":"https://support.goto.com/webinar/help/can-i-broadcast-my-computer-audio-to-webinar-participants"},"li_attr":{"cms_article_id":"__browse-tree-title-manage-audio--g2w-faq-can-i-broadcast-my-computer-audio-to-meeting-participants"},"children":[],"text":"Broadcast my computer audio to webinar participants"},{"a_attr":{"articleid":"1168524371","articleUrl":"https://support.goto.com/webinar/help/audio-help-and-faqs"},"li_attr":{"cms_article_id":"__browse-tree-title-manage-audio--g2w-audio-faqs"},"children":[],"text":"Audio help and FAQs"}],"text":"Manage audio "},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-run-a-webinar--cameras"},"children":[{"a_attr":{"articleid":"2274777701","articleUrl":"https://support.goto.com/webinar/help/webcam-and-video-conferencing-faqs"},"li_attr":{"cms_article_id":"__browse-tree-title-cameras--g2w-hdfaces-faqs"},"children":[],"text":"Webcam and video conferencing FAQs"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/share-my-camera"},"li_attr":{"cms_article_id":"__browse-tree-title-cameras--g2w-webcam-share"},"children":[],"text":"Share my camera"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/how-do-i-rearrange-the-camera-feeds"},"li_attr":{"cms_article_id":"__browse-tree-title-cameras--g2w-webcam-arrange-feed"},"children":[],"text":"Change my camera feed and preferences"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/change-webcam-background"},"li_attr":{"cms_article_id":"__browse-tree-title-cameras--g2w-webcam-background-diffs"},"children":[],"text":"Change webcam background"}],"text":"Cameras"},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-run-a-webinar--screensharing"},"children":[{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/how-do-i-share-my-screen"},"li_attr":{"cms_article_id":"__browse-tree-title-screensharing--g2w-features-share-screen"},"children":[],"text":"Share my screen"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/how-do-i-include-media-sound-during-a-session"},"li_attr":{"cms_article_id":"__browse-tree-title-screensharing--g2w-features-audio-sharing"},"children":[],"text":"Include media sound during a session"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/how-do-i-share-videos-during-a-webinar"},"li_attr":{"cms_article_id":"__browse-tree-title-screensharing--g2w-features-share-videos"},"children":[],"text":"Share videos during a webinar"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/how-do-i-use-remote-control"},"li_attr":{"cms_article_id":"__browse-tree-title-screensharing--g2w-feature-remote-control"},"children":[],"text":"Use remote control"}],"text":"Screensharing "},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-run-a-webinar--questions-and-chats"},"children":[{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/how-do-i-send-chat-messages-during-a-session"},"li_attr":{"cms_article_id":"__browse-tree-title-questions-and-chats--g2w-features-chat"},"children":[],"text":"Send chat messages during a session"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/how-do-i-save-chat-messages"},"li_attr":{"cms_article_id":"__browse-tree-title-questions-and-chats--g2w-features-save-chat"},"children":[],"text":"Save and access chat messages"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/answer-questions-asked-by-attendees"},"li_attr":{"cms_article_id":"__browse-tree-title-questions-and-chats--g2w-features-questions"},"children":[],"text":"Answer attendee's questions"}],"text":"Questions and chats "}],"icon":"https://assets.cdngetgo.com/e7/e6/4b6dd2934c4d96291817cae4062d/get-started-icon.png","text":"Run a webinar"},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-organizers-and-staff--account-and-billing"},"children":[{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-account-and-billing--my-account"},"children":[{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-my-account--personal-info"},"children":[{"a_attr":{"articleid":"1168520481","articleUrl":"https://support.goto.com/webinar/help/change-your-display-name"},"li_attr":{"cms_article_id":"__browse-tree-title-personal-info--g2w-changedisplayname"},"children":[],"text":"Change Your Display Name"},{"a_attr":{"articleid":"1168520411","articleUrl":"https://support.goto.com/webinar/help/change-your-display-language"},"li_attr":{"cms_article_id":"__browse-tree-title-personal-info--g2w-changelanguage"},"children":[],"text":"Change Your Display Language"},{"a_attr":{"articleid":"1170139611","articleUrl":"https://support.goto.com/webinar/help/change-your-time-zone"},"li_attr":{"cms_article_id":"__browse-tree-title-personal-info--g2w-changetimezone"},"children":[],"text":"Change Your Time Zone"},{"a_attr":{"articleid":"1170139201","articleUrl":"https://support.goto.com/webinar/help/change-your-profile-picture"},"li_attr":{"cms_article_id":"__browse-tree-title-personal-info--g2w-changeprofilepic"},"children":[],"text":"Change Your Profile Picture"}],"text":"Personal Info"},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-my-account--sign-in-and-security"},"children":[{"a_attr":{"articleid":"1168520611","articleUrl":"https://support.goto.com/webinar/help/change-your-email-address"},"li_attr":{"cms_article_id":"__browse-tree-title-sign-in-and-security--g2w-changeemail"},"children":[],"text":"Change Your Email Address"},{"a_attr":{"articleid":"1170139601","articleUrl":"https://support.goto.com/webinar/help/change-your-account-password"},"li_attr":{"cms_article_id":"__browse-tree-title-sign-in-and-security--g2w-changepassword"},"children":[],"text":"Change Your Account Password"},{"a_attr":{"articleid":"1170139641","articleUrl":"https://support.goto.com/webinar/help/connect-your-social-or-other-account-for-sign-in"},"li_attr":{"cms_article_id":"__browse-tree-title-sign-in-and-security--g2w-connectsocialaccount"},"children":[],"text":"Connect Your Social or Other Account for Sign-In"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/create-and-manage-passkeys-for-sign-in"},"li_attr":{"cms_article_id":"__browse-tree-title-sign-in-and-security--g2w-passkeys-sign-in-my-account"},"children":[],"text":"Create and manage passkeys for sign-in"},{"a_attr":{"articleid":"1442901271","articleUrl":"https://support.goto.com/webinar/help/how-do-i-manage-my-trusted-devices"},"li_attr":{"cms_article_id":"__browse-tree-title-sign-in-and-security--g2w-manage-trusted-devices"},"children":[],"text":"How do I manage my trusted devices?"},{"a_attr":{"articleid":"2374404511","articleUrl":"https://support.goto.com/webinar/help/how-do-i-set-up-and-use-multi-factor-authentication-for-my-goto-webinar-account"},"li_attr":{"cms_article_id":"__browse-tree-title-sign-in-and-security--g2w-mfa-signin-security-setup"},"children":[{"a_attr":{"articleid":"2374404471","articleUrl":"https://support.goto.com/webinar/help/how-do-i-enroll-a-new-device-for-multi-factor-authentication-for-my-goto-webinar-account"},"li_attr":{"cms_article_id":"g2w-mfa-signin-security-setup--g2w-mfa-enroll-new-device"},"children":[],"text":"How do I enroll a new device for Multi-Factor Authentication for my GoTo Webinar account?"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/why-am-i-not-prompted-for-multi-factor-authentication-every-time-i-sign-in"},"li_attr":{"cms_article_id":"g2w-mfa-signin-security-setup--g2w-not-prompted-mfa-every-time"},"children":[],"text":"Why am I not prompted for Multi-Factor Authentication every time I sign in?"}],"text":"How do I set up and use Multi-Factor Authentication for my GoTo Webinar account?"}],"text":"Sign In and Security"},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-my-account--sign-in-faqs"},"children":[{"a_attr":{"articleid":"2045389001","articleUrl":"https://support.goto.com/webinar/help/i-forgot-my-account-password-how-do-i-reset-it"},"li_attr":{"cms_article_id":"__browse-tree-title-sign-in-faqs--g2w-t-g2shared-forgot-pw"},"children":[],"text":"I forgot my account password, how do I reset it?"},{"a_attr":{"articleid":"1170138881","articleUrl":"https://support.goto.com/webinar/help/how-do-i-verify-my-login"},"li_attr":{"cms_article_id":"__browse-tree-title-sign-in-faqs--g2w-faq-verify-login"},"children":[],"text":"Sign-in Verification FAQs"}],"text":"Sign In FAQs"}],"text":"My Account"},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-account-and-billing--classic-goto-admin-center"},"children":[{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-classic-goto-admin-center--get-started"},"children":[{"a_attr":{"articleid":"1168527161","articleUrl":"https://support.goto.com/webinar/help/using-the-classic-goto-admin-center"},"li_attr":{"cms_article_id":"__browse-tree-title-get-started--g2w-using-g2ac"},"children":[],"text":"Using the GoTo Admin Center (classic)"},{"a_attr":{"articleid":"2045386201","articleUrl":"https://support.goto.com/webinar/help/how-do-i-get-started-as-a-new-account-admin-in-the-classic-goto-admin-center"},"li_attr":{"cms_article_id":"__browse-tree-title-get-started--g2w-get-started-admin-center"},"children":[],"text":"How do I get started as a new account admin in the GoTo Admin Center (classic)?"}],"text":"Get Started"},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-classic-goto-admin-center--account-wide-settings"},"children":[{"a_attr":{"articleid":"1168533771","articleUrl":"https://support.goto.com/webinar/help/customize-welcome-emails"},"li_attr":{"cms_article_id":"__browse-tree-title-account-wide-settings--g2w-welcome-email-templates"},"children":[],"text":"Customize Welcome Emails in the GoTo Admin Center (classic)"},{"a_attr":{"articleid":"1168533091","articleUrl":"https://support.goto.com/webinar/help/create-and-manage-settings-templates"},"li_attr":{"cms_article_id":"__browse-tree-title-account-wide-settings--g2w-settings-templates"},"children":[],"text":"Create and Manage Settings Templates in the GoTo Admin Center (classic)"},{"a_attr":{"articleid":"1168534321","articleUrl":"https://support.goto.com/webinar/help/manage-custom-user-fields"},"li_attr":{"cms_article_id":"__browse-tree-title-account-wide-settings--g2w-manage-custom-user-field"},"children":[],"text":"Manage Custom User Fields in the GoTo Admin Center (classic)"},{"a_attr":{"articleid":"1168528391","articleUrl":"https://support.goto.com/webinar/help/manage-account-wide-settings-in-the-classic-goto-admin-center"},"li_attr":{"cms_article_id":"__browse-tree-title-account-wide-settings--g2w-set-product-defaults"},"children":[],"text":"Manage Account-Wide Settings in the Classic GoTo Admin Center"},{"a_attr":{"articleid":"2247375621","articleUrl":"https://support.goto.com/webinar/help/configure-admin-settings-in-the-classic-goto-admin-center"},"li_attr":{"cms_article_id":"__browse-tree-title-account-wide-settings--g2w-manage-account-wide-settings"},"children":[],"text":"Configure Admin Settings in the GoTo Admin Center (classic)"},{"a_attr":{"articleid":"2045386681","articleUrl":"https://support.goto.com/webinar/help/how-do-i-change-or-replace-an-account-admin"},"li_attr":{"cms_article_id":"__browse-tree-title-account-wide-settings--g2w-replace-account-admin"},"children":[],"text":"How do I change or replace an account admin in the GoTo Admin Center (classic)?"}],"text":"Account-wide settings "},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-classic-goto-admin-center--licenses"},"children":[{"a_attr":{"articleid":"2045386131","articleUrl":"https://support.goto.com/webinar/help/what-is-a-license-in-the-classic-goto-admin-center"},"li_attr":{"cms_article_id":"__browse-tree-title-licenses--g2w-about-licenses"},"children":[],"text":"What is a license in the GoTo Admin Center (classic)?"},{"a_attr":{"articleid":"2045386151","articleUrl":"https://support.goto.com/webinar/help/how-do-i-add-a-user-to-my-account-if-i-dont-have-any-available-licenses"},"li_attr":{"cms_article_id":"__browse-tree-title-licenses--g2w-add-licenses"},"children":[],"text":"How do I add new users in the GoTo Admin Center (classic)?"},{"a_attr":{"articleid":"2045386211","articleUrl":"https://support.goto.com/webinar/help/i-just-purchased-new-licenses-why-dont-i-see-them-in-the-classic-goto-admin-center"},"li_attr":{"cms_article_id":"__browse-tree-title-licenses--g2w-new-seats-no-show"},"children":[],"text":"I just purchased new licenses, why don't I see them in the GoTo Admin Center (classic)?"}],"text":"Licenses "},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-classic-goto-admin-center--add-users"},"children":[{"a_attr":{"articleid":"2045386671","articleUrl":"https://support.goto.com/webinar/help/how-do-i-add-new-users-in-the-classic-goto-admin-center"},"li_attr":{"cms_article_id":"__browse-tree-title-add-users--g2w-add-user"},"children":[],"text":"Manually Add Users to Your Account in the GoTo Admin Center (classic)"},{"a_attr":{"articleid":"2045386261","articleUrl":"https://support.goto.com/webinar/help/can-i-transfer-a-license-from-one-user-account-to-another"},"li_attr":{"cms_article_id":"__browse-tree-title-add-users--g2w-transfer-license"},"children":[],"text":"Can I transfer a license from one user account to another in the GoTo Admin Center\n (classic)?"},{"a_attr":{"articleid":"1168533311","articleUrl":"https://support.goto.com/webinar/help/resend-welcome-email"},"li_attr":{"cms_article_id":"__browse-tree-title-add-users--g2w-reinvite-users"},"children":[],"text":"Resend a Welcome Email in the GoTo Admin Center (classic)"},{"a_attr":{"articleid":"2125050941","articleUrl":"https://support.goto.com/webinar/help/as-an-admin-what-can-i-do-if-a-user-doesnt-take-action-on-the-invitation"},"li_attr":{"cms_article_id":"__browse-tree-title-add-users--g2w-welcome-email-no-action"},"children":[],"text":"As an admin, what can I do if a user doesn't take action on the invitation?"}],"text":"Add users "},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-classic-goto-admin-center--remove-users"},"children":[{"a_attr":{"articleid":"2045386691","articleUrl":"https://support.goto.com/webinar/help/how-do-i-manually-suspend-a-user-in-the-classic-goto-admin-center"},"li_attr":{"cms_article_id":"__browse-tree-title-remove-users--g2w-suspend-users"},"children":[],"text":"How do I manually suspend a user in the GoTo Admin Center (classic)?"},{"a_attr":{"articleid":"1168533401","articleUrl":"https://support.goto.com/webinar/help/delete-users"},"li_attr":{"cms_article_id":"__browse-tree-title-remove-users--g2w-delete-users"},"children":[],"text":"Delete Users in the GoTo Admin Center (classic)"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/what-should-i-do-if-i-accidentally-deleted-a-user-in-the-goto-admin-center-classic"},"li_attr":{"cms_article_id":"__browse-tree-title-remove-users--g2w-deleted-user-accident"},"children":[],"text":"What should I do if I accidentally deleted a user in the GoTo Admin Center (classic)?"}],"text":"Remove users "},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-classic-goto-admin-center--user-groups"},"children":[{"a_attr":{"articleid":"1168526821","articleUrl":"https://support.goto.com/webinar/help/create-user-groups"},"li_attr":{"cms_article_id":"__browse-tree-title-user-groups--g2w-create-user-groups-admin"},"children":[],"text":"Create User Groups in the GoTo Admin Center (classic)"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/delete-a-user-group-in-the-goto-admin-center-classic"},"li_attr":{"cms_article_id":"__browse-tree-title-user-groups--g2w-delete-user-groups"},"children":[],"text":"Delete a User Group in the GoTo Admin Center (classic)"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/manage-feature-settings-for-users-in-the-goto-admin-center-classic"},"li_attr":{"cms_article_id":"__browse-tree-title-user-groups--g2w-update-user-product-setting"},"children":[],"text":"Manage Feature Settings for Users in the GoTo Admin Center (classic)"}],"text":"User groups "},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-classic-goto-admin-center--user-settings"},"children":[{"a_attr":{"articleid":"1168533561","articleUrl":"https://support.goto.com/webinar/help/manage-products-for-users"},"li_attr":{"cms_article_id":"__browse-tree-title-user-settings--g2w-update-user-seats-and-groups"},"children":[],"text":"Manage Products for Users in the GoTo Admin Center (classic)"},{"a_attr":{"articleid":"2120451321","articleUrl":"https://support.goto.com/webinar/help/how-do-i-enable-or-disable-products-for-multiple-users-bulk-change"},"li_attr":{"cms_article_id":"__browse-tree-title-user-settings--g2w-manage-products-bulk"},"children":[],"text":"How do I enable or disable products for multiple users (bulk change)?"},{"a_attr":{"articleid":"2120451311","articleUrl":"https://support.goto.com/webinar/help/how-do-i-enable-or-disable-products-for-a-single-user"},"li_attr":{"cms_article_id":"__browse-tree-title-user-settings--g2w-manage-products-single-user"},"children":[],"text":"How do I enable or disable products for a single user?"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/manage-feature-settings-for-users-in-the-goto-admin-center-classic"},"li_attr":{"cms_article_id":"__browse-tree-title-user-settings--g2w-update-user-product-setting"},"children":[],"text":"Manage Feature Settings for Users in the GoTo Admin Center (classic)"},{"a_attr":{"articleid":"1215524761","articleUrl":"https://support.goto.com/webinar/help/manage-user-account-roles"},"li_attr":{"cms_article_id":"__browse-tree-title-user-settings--g2w-manage-roles"},"children":[],"text":"Manage User Account Roles in the GoTo Admin Center (classic)"},{"a_attr":{"articleid":"1168525401","articleUrl":"https://support.goto.com/webinar/help/manage-account-info-for-users"},"li_attr":{"cms_article_id":"__browse-tree-title-user-settings--g2w-manage-users-account-info"},"children":[],"text":"Manage Account Info for Users in the GoTo Admin Center (classic)"},{"a_attr":{"articleid":"1404549141","articleUrl":"https://support.goto.com/webinar/help/as-an-admin-can-i-change-a-users-account-password"},"li_attr":{"cms_article_id":"__browse-tree-title-user-settings--g2w-password-management"},"children":[],"text":"As an admin, can I change or remove a user's account password?"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/manage-email-notifications"},"li_attr":{"cms_article_id":"__browse-tree-title-user-settings--g2w-manage-email-notification"},"children":[],"text":"Manage User's Email Notifications in the GoTo Admin Center (classic)"},{"a_attr":{"articleid":"2045386281","articleUrl":"https://support.goto.com/webinar/help/can-i-view-a-users-upcoming-meetings-webinars-trainings-or-conferences"},"li_attr":{"cms_article_id":"__browse-tree-title-user-settings--g2w-view-session-recordings"},"children":[],"text":"Can I view a user's upcoming meetings, webinars, trainings or conferences?"},{"a_attr":{"articleid":"2045386611","articleUrl":"https://support.goto.com/webinar/help/how-do-i-change-the-time-frame-for-when-users-are-considered-inactive"},"li_attr":{"cms_article_id":"__browse-tree-title-user-settings--g2w-change-inactivity-timer"},"children":[],"text":"How do I change the time frame for when users are considered inactive in the GoTo\n Admin Center (classic)?"},{"a_attr":{"articleid":"2045386111","articleUrl":"https://support.goto.com/webinar/help/how-do-i-change-the-status-of-my-users-in-the-classic-goto-admin-center"},"li_attr":{"cms_article_id":"__browse-tree-title-user-settings--g2w-change-user-status"},"children":[],"text":"How do I change the status of my users in the GoTo Admin Center (classic)?"}],"text":"User settings "},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-classic-goto-admin-center--features"},"children":[{"a_attr":{"articleid":"1168534351","articleUrl":"https://support.goto.com/webinar/help/use-toll-free-numbers"},"li_attr":{"cms_article_id":"__browse-tree-title-features--g2w-ov-use-toll-free"},"children":[],"text":"Use Toll-Free Numbers"},{"a_attr":{"articleid":"2218415201","articleUrl":"https://support.goto.com/webinar/help/can-i-access-a-users-past-session-recordings"},"li_attr":{"cms_article_id":"__browse-tree-title-features--g2w-access-recordings-admin"},"children":[],"text":"Can I access a user's past session recordings?"}],"text":"Features "},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-classic-goto-admin-center--reports"},"children":[{"a_attr":{"articleid":"1168534501","articleUrl":"https://support.goto.com/webinar/help/view-administrative-activity-history"},"li_attr":{"cms_article_id":"__browse-tree-title-reports--g2w-view-admin-activity"},"children":[],"text":"View Administrative Activity History in the GoTo Admin Center (classic)"},{"a_attr":{"articleid":"1168533201","articleUrl":"https://support.goto.com/webinar/help/create-reports-in-the-classic-goto-admin-center"},"li_attr":{"cms_article_id":"__browse-tree-title-reports--g2w-create-reports"},"children":[],"text":"Create Reports in the GoTo Admin Center (classic)"},{"a_attr":{"articleid":"1168534451","articleUrl":"https://support.goto.com/webinar/help/download-past-reports-in-the-classic-goto-admin-center"},"li_attr":{"cms_article_id":"__browse-tree-title-reports--g2w-download-past-report"},"children":[],"text":"Download Past Reports in the GoTo Admin Center (classic)"}],"text":"Reports"},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-classic-goto-admin-center--faqs"},"children":[{"a_attr":{"articleid":"2133959211","articleUrl":"https://support.goto.com/webinar/help/whats-new-in-the-classic-goto-admin-center"},"li_attr":{"cms_article_id":"__browse-tree-title-faqs--g2w-whats-new-in-admin-center"},"children":[],"text":"What's New in the GoTo Admin Center (classic)?"},{"a_attr":{"articleid":"2118979071","articleUrl":"https://support.goto.com/webinar/help/as-a-user-what-may-change-if-i-transfer-to-a-different-account"},"li_attr":{"cms_article_id":"__browse-tree-title-faqs--g2w-transfer-account-users-faq"},"children":[],"text":"As a user, what may change if I transfer to a different account?"},{"a_attr":{"articleid":"2045386161","articleUrl":"https://support.goto.com/webinar/help/what-should-i-do-if-i-get-a-message-that-my-email-address-could-not-be-updated"},"li_attr":{"cms_article_id":"__browse-tree-title-faqs--g2w-email-in-use-ts"},"children":[],"text":"What should I do if I get a message that my email address could not be updated?"}],"text":"FAQs"}],"text":"Classic GoTo Admin Center"},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-account-and-billing--billing"},"children":[{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-billing--get-started"},"children":[{"a_attr":{"articleid":"1170140221","articleUrl":"https://support.goto.com/webinar/help/how-do-i-sign-in-to-the-billing-center"},"li_attr":{"cms_article_id":"__browse-tree-title-get-started--g2w-faq-access-billling-center"},"children":[],"text":"How do I sign in to my billing portal?"},{"a_attr":{"articleid":"1170140111","articleUrl":"https://support.goto.com/webinar/help/who-is-the-billing-contact-for-my-account"},"li_attr":{"cms_article_id":"__browse-tree-title-get-started--g2w-faq-billingcontact"},"children":[],"text":"Who is the billing contact for my account?"},{"a_attr":{"articleid":"1170140191","articleUrl":"https://support.goto.com/webinar/help/how-do-i-change-the-billing-contact-for-my-account"},"li_attr":{"cms_article_id":"__browse-tree-title-get-started--g2w-faq-changebillingcontact"},"children":[],"text":"How do I change the billing contact for my account?"},{"a_attr":{"articleid":"1170139901","articleUrl":"https://support.goto.com/webinar/help/whats-the-difference-between-online-and-corporate-accounts"},"li_attr":{"cms_article_id":"__browse-tree-title-get-started--g2w-faq-account-differences"},"children":[],"text":"What's the difference between online and corporate accounts?"}],"text":"Get Started"},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-billing--payments"},"children":[{"a_attr":{"articleid":"1168516431","articleUrl":"https://support.goto.com/webinar/help/how-do-i-change-my-payment-method-for-goto-webinar"},"li_attr":{"cms_article_id":"__browse-tree-title-payments--g2w-paymentmethod"},"children":[],"text":"How do I change my payment method?"}],"text":"Payments "},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-billing--invoices"},"children":[{"a_attr":{"articleid":"1170139681","articleUrl":"https://support.goto.com/webinar/help/how-do-i-access-my-goto-webinar-invoice-history"},"li_attr":{"cms_article_id":"__browse-tree-title-invoices--g2w-viewinvoicehistory"},"children":[],"text":"How do I access my invoices?"},{"a_attr":{"articleid":"2045387391","articleUrl":"https://support.goto.com/webinar/help/how-do-i-change-my-billing-frequency"},"li_attr":{"cms_article_id":"__browse-tree-title-invoices--g2w-c-faq-change-billing-frequency"},"children":[],"text":"How do I change my billing frequency?"}],"text":"Invoices "},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-billing--subscription-plan"},"children":[{"a_attr":{"articleid":"1168516711","articleUrl":"https://support.goto.com/webinar/help/how-do-i-change-my-current-goto-webinar-subscription-plan"},"li_attr":{"cms_article_id":"__browse-tree-title-subscription-plan--g2w-changeyourplan"},"children":[],"text":"How do I change my current GoTo Webinar subscription plan?"},{"a_attr":{"articleid":"1170139871","articleUrl":"https://support.goto.com/webinar/help/why-cant-i-change-my-subscription-plan-or-billing-info-online"},"li_attr":{"cms_article_id":"__browse-tree-title-subscription-plan--g2w-faq-whycanti"},"children":[],"text":"Why can't I change my subscription plan or billing info online?"},{"a_attr":{"articleid":"2045389011","articleUrl":"https://support.goto.com/webinar/help/how-do-i-add-user-licenses-on-my-goto-webinar-subscription-plan"},"li_attr":{"cms_article_id":"__browse-tree-title-subscription-plan--g2w-t-shared-add-seats-keep-plan"},"children":[],"text":"How do I add user licenses on my GoTo Webinar subscription plan?"},{"a_attr":{"articleid":"2045389051","articleUrl":"https://support.goto.com/webinar/help/how-do-i-subscribe-to-goto-webinar-at-the-end-of-my-free-trial"},"li_attr":{"cms_article_id":"__browse-tree-title-subscription-plan--g2w-t-shared-subscribe-before-trial-ends"},"children":[],"text":"How do I subscribe to GoTo Webinar at the end of my free trial?"},{"a_attr":{"articleid":"1170140141","articleUrl":"https://support.goto.com/webinar/help/how-do-i-reactivate-my-goto-webinar-subscription-plan"},"li_attr":{"cms_article_id":"__browse-tree-title-subscription-plan--g2w-reactivateyourplan"},"children":[],"text":"How do I reactivate my GoTo Webinar subscription plan?"}],"text":"Subscription plan "},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-billing--corporate-billing-portal"},"children":[{"a_attr":{"articleid":"1170139901","articleUrl":"https://support.goto.com/webinar/help/whats-the-difference-between-online-and-corporate-accounts"},"li_attr":{"cms_article_id":"__browse-tree-title-corporate-billing-portal--g2w-faq-account-differences"},"children":[],"text":"What's the difference between online and corporate accounts?"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/managing-quotes-in-the-corporate-billing-portal"},"li_attr":{"cms_article_id":"__browse-tree-title-corporate-billing-portal--g2w-manage-quotes-corp-billing"},"children":[],"text":"Managing Quotes in the Corporate Billing Portal"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/adding-seats-to-corporate-accounts"},"li_attr":{"cms_article_id":"__browse-tree-title-corporate-billing-portal--g2w-add-seats-corp-billing"},"children":[],"text":"Adding Seats to Corporate Accounts"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/online-payments-for-corporate-accounts"},"li_attr":{"cms_article_id":"__browse-tree-title-corporate-billing-portal--g2w-online-payments-corp-billing"},"children":[],"text":"Online payments for Corporate Accounts"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/payment-method-faqs-for-corporate-accounts"},"li_attr":{"cms_article_id":"__browse-tree-title-corporate-billing-portal--g2w-payment-method-faqs-corporate"},"children":[],"text":"Payment Method FAQs for Corporate Accounts"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/invoice-faqs-for-corporate-accounts"},"li_attr":{"cms_article_id":"__browse-tree-title-corporate-billing-portal--g2w-invoice-faqs-corp-billing"},"children":[],"text":"Invoice FAQs for Corporate Accounts"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/tax-faqs-for-corporate-accounts"},"li_attr":{"cms_article_id":"__browse-tree-title-corporate-billing-portal--g2w-tax-faqs-corporate-accounts"},"children":[],"text":"Tax FAQs for Corporate Accounts"},{"a_attr":{"articleid":"2045388511","articleUrl":"https://support.goto.com/webinar/help/corporate-billing-portal-faqs"},"li_attr":{"cms_article_id":"__browse-tree-title-corporate-billing-portal--g2w-manage-your-corporate-account"},"children":[],"text":"Corporate Billing Portal FAQs"},{"a_attr":{"articleid":"2045387081","articleUrl":"https://support.goto.com/webinar/help/cancellation-and-refund-faqs"},"li_attr":{"cms_article_id":"__browse-tree-title-corporate-billing-portal--g2w-cancelplan"},"children":[],"text":"Cancellation and Refund FAQs for Corporate Accounts"}],"text":"Corporate billing portal "},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-billing--resources"},"children":[{"a_attr":{"articleid":"2466786891","articleUrl":"https://support.goto.com/webinar/help/w-9-form-pdf"},"li_attr":{"cms_article_id":"__browse-tree-title-resources--g2w-downloadable-w9-form"},"children":[],"text":"W-9 Form (PDF)"}],"text":"Resources"}],"text":"Billing"},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-account-and-billing--it-admin-management"},"children":[{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-it-admin-management--active-directory-connector-v2"},"children":[{"a_attr":{"articleid":"1168640731","articleUrl":"https://support.goto.com/webinar/help/active-directory-connector-v2-requirements"},"li_attr":{"cms_article_id":"__browse-tree-title-active-directory-connector-v2--g2w-adc-v2-requirements"},"children":[],"text":"Active Directory Connector v2 Requirements"},{"a_attr":{"articleid":"1168566281","articleUrl":"https://support.goto.com/webinar/help/install-active-directory-connector-v2"},"li_attr":{"cms_article_id":"__browse-tree-title-active-directory-connector-v2--g2w-install-adc-v2"},"children":[],"text":"Install Active Directory Connector v2"},{"a_attr":{"articleid":"1168640221","articleUrl":"https://support.goto.com/webinar/help/configure-the-active-directory-connector-v2"},"li_attr":{"cms_article_id":"__browse-tree-title-active-directory-connector-v2--g2w-c-ent-configure-adc"},"children":[],"text":"Configure the Active Directory Connector v2"},{"a_attr":{"articleid":"2045387541","articleUrl":"https://support.goto.com/webinar/help/use-the-goto-connect-attribute-on-the-active-directory-connector-v2-optional"},"li_attr":{"cms_article_id":"__browse-tree-title-active-directory-connector-v2--g2w-faq-jive-attribute"},"children":[],"text":"Use the GoTo Connect attribute on the Active Directory Connector v2 (optional)"},{"a_attr":{"articleid":"1168533021","articleUrl":"https://support.goto.com/webinar/help/run-the-active-directory-connector-v2"},"li_attr":{"cms_article_id":"__browse-tree-title-active-directory-connector-v2--g2w-run-adc-v2"},"children":[],"text":"Run the Active Directory Connector v2"},{"a_attr":{"articleid":"1168640441","articleUrl":"https://support.goto.com/webinar/help/update-the-active-directory-connector"},"li_attr":{"cms_article_id":"__browse-tree-title-active-directory-connector-v2--g2w-update-adc-v2"},"children":[],"text":"Update the Active Directory Connector"},{"a_attr":{"articleid":"1168698391","articleUrl":"https://support.goto.com/webinar/help/uninstall-the-active-directory-connector"},"li_attr":{"cms_article_id":"__browse-tree-title-active-directory-connector-v2--g2w-uninstall-adc-v1-5"},"children":[],"text":"Uninstall the Active Directory Connector"},{"a_attr":{"articleid":"1170162701","articleUrl":"https://support.goto.com/webinar/help/troubleshoot-the-active-directory-connector"},"li_attr":{"cms_article_id":"__browse-tree-title-active-directory-connector-v2--g2w-troubleshoot-the-adc"},"children":[],"text":"Troubleshoot the Active Directory Connector"}],"text":"Active Directory Connector v2"},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-it-admin-management--automated-provisioning"},"children":[{"a_attr":{"articleid":"1170144671","articleUrl":"https://support.goto.com/webinar/help/is-automated-provisioning-right-for-me"},"li_attr":{"cms_article_id":"__browse-tree-title-automated-provisioning--g2w-faq-is-auto-provisioning-right-for-me"},"children":[],"text":"Is automated provisioning right for me?"},{"a_attr":{"articleid":"1170144621","articleUrl":"https://support.goto.com/webinar/help/automated-provisioning-options"},"li_attr":{"cms_article_id":"__browse-tree-title-automated-provisioning--g2w-automated-provisioning-options"},"children":[],"text":"Choose an automated provisioning option"},{"a_attr":{"articleid":"1170144331","articleUrl":"https://support.goto.com/webinar/help/set-up-automated-user-and-product-provisioning"},"li_attr":{"cms_article_id":"__browse-tree-title-automated-provisioning--g2w-provisioning"},"children":[],"text":"Set up automated user and product provisioning"},{"a_attr":{"articleid":"1168565921","articleUrl":"https://support.goto.com/webinar/help/set-up-and-run-user-sync"},"li_attr":{"cms_article_id":"__browse-tree-title-automated-provisioning--g2w-user-sync"},"children":[],"text":"Set up and run User Sync"},{"a_attr":{"articleid":"1170146431","articleUrl":"https://support.goto.com/webinar/help/manage-custom-attributes-optional"},"li_attr":{"cms_article_id":"__browse-tree-title-automated-provisioning--g2w-manage-custom-attributes"},"children":[],"text":"Manage custom attributes"},{"a_attr":{"articleid":"1170145771","articleUrl":"https://support.goto.com/webinar/help/manage-user-sync-rules"},"li_attr":{"cms_article_id":"__browse-tree-title-automated-provisioning--g2w-manage-user-sync-rules"},"children":[],"text":"Manage User Sync rules"}],"text":"Automated Provisioning"},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-it-admin-management--organization-center"},"children":[{"a_attr":{"articleid":"1168534401","articleUrl":"https://support.goto.com/webinar/help/using-the-organization-center"},"li_attr":{"cms_article_id":"__browse-tree-title-organization-center--g2w-organization-center"},"children":[],"text":"Using the Organization Center"},{"a_attr":{"articleid":"1168565971","articleUrl":"https://support.goto.com/webinar/help/set-up-domains-in-the-organization-center"},"li_attr":{"cms_article_id":"__browse-tree-title-organization-center--g2w-set-up-domains"},"children":[],"text":"Domains in the Organization Center"},{"a_attr":{"articleid":"1168641711","articleUrl":"https://support.goto.com/webinar/help/manage-organization-users"},"li_attr":{"cms_article_id":"__browse-tree-title-organization-center--g2w-manage-organization-users"},"children":[],"text":"Manage Organization Users"},{"a_attr":{"articleid":"1168565771","articleUrl":"https://support.goto.com/webinar/help/add-your-identity-provider-to-the-organization-center"},"li_attr":{"cms_article_id":"__browse-tree-title-organization-center--g2w-set-up-identity-provider"},"children":[],"text":"Add Your Identity Provider to the Organization Center"},{"a_attr":{"articleid":"1168533851","articleUrl":"https://support.goto.com/webinar/help/adding-a-txt-record-to-a-dns-server"},"li_attr":{"cms_article_id":"__browse-tree-title-organization-center--g2w-add-a-txt-dns-record"},"children":[],"text":"Adding a TXT Record to a DNS Server"}],"text":"Organization Center"},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-it-admin-management--enterprise-sign-in"},"children":[{"a_attr":{"articleid":"1168565551","articleUrl":"https://support.goto.com/webinar/help/set-up-enterprise-sign-in-single-sign-on"},"li_attr":{"cms_article_id":"__browse-tree-title-enterprise-sign-in--g2w-enterprise-sign-in"},"children":[],"text":"Set Up Enterprise Sign-In (SSO)"},{"a_attr":{"articleid":"1170166351","articleUrl":"https://support.goto.com/webinar/help/how-do-i-sign-in-using-single-sign-on"},"li_attr":{"cms_article_id":"__browse-tree-title-enterprise-sign-in--g2w-log-in-using-enterprise-sign-in"},"children":[],"text":"How do I sign in using single sign-on?"},{"a_attr":{"articleid":"1168530181","articleUrl":"https://support.goto.com/webinar/help/set-up-enterprise-sign-in-using-ad-fs-20"},"li_attr":{"cms_article_id":"__browse-tree-title-enterprise-sign-in--g2w-set-up-using-adfs-v2"},"children":[],"text":"Set Up Enterprise Sign-In Using AD FS 2.0"},{"a_attr":{"articleid":"1168531351","articleUrl":"https://support.goto.com/webinar/help/set-up-enterprise-sign-in-using-ad-fs-30"},"li_attr":{"cms_article_id":"__browse-tree-title-enterprise-sign-in--g2w-set-up-using-adfs-v3"},"children":[],"text":"Set Up Enterprise Sign-In using AD FS 3.0"}],"text":"Enterprise Sign-In"},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-it-admin-management--guides-and-resources"},"children":[{"a_attr":{"articleid":"2466786901","articleUrl":"https://support.goto.com/webinar/help/configure-provisioning-for-goto-products-using-onelogin"},"li_attr":{"cms_article_id":"__browse-tree-title-guides-and-resources--g2w-guide-shared-identity-auto-provisioning-onelogin"},"children":[{"a_attr":{"articleid":"2466786911","articleUrl":"https://support.goto.com/webinar/help/step-1-set-up-an-organization"},"li_attr":{"cms_article_id":"g2w-guide-shared-identity-auto-provisioning-onelogin--g2w-guide-shared-identity-auto-provisioning-onelogin-step1"},"children":[],"text":"Step #1: Set Up an Organization"},{"a_attr":{"articleid":"2466786921","articleUrl":"https://support.goto.com/webinar/help/step-2-add-and-configure-the-logmein-app"},"li_attr":{"cms_article_id":"g2w-guide-shared-identity-auto-provisioning-onelogin--g2w-guide-shared-identity-auto-provisioning-onelogin-step2"},"children":[],"text":"Step #2: Add and Configure the LogMeIn App"},{"a_attr":{"articleid":"2466786931","articleUrl":"https://support.goto.com/webinar/help/step-3-create-rules-and-roles-for-assignment"},"li_attr":{"cms_article_id":"g2w-guide-shared-identity-auto-provisioning-onelogin--g2w-guide-shared-identity-auto-provisioning-onelogin-step3"},"children":[],"text":"Step #3: Create Rules and Roles for Assignment"},{"a_attr":{"articleid":"2466786951","articleUrl":"https://support.goto.com/webinar/help/step-4-configure-provisioning-rules-for-product-groups"},"li_attr":{"cms_article_id":"g2w-guide-shared-identity-auto-provisioning-onelogin--g2w-guide-shared-identity-auto-provisioning-onelogin-step4"},"children":[],"text":"Step #4: Configure Provisioning Rules for Product Groups"},{"a_attr":{"articleid":"2466786961","articleUrl":"https://support.goto.com/webinar/help/step-5-enable-and-run-user-sync"},"li_attr":{"cms_article_id":"g2w-guide-shared-identity-auto-provisioning-onelogin--g2w-guide-shared-identity-auto-provisioning-onelogin-step5"},"children":[],"text":"Step #5: Enable and Run User Sync"},{"a_attr":{"articleid":"2466786971","articleUrl":"https://support.goto.com/webinar/help/step-6-create-and-configure-quicklink-apps"},"li_attr":{"cms_article_id":"g2w-guide-shared-identity-auto-provisioning-onelogin--g2w-guide-shared-identity-auto-provisioning-onelogin-step6"},"children":[],"text":"Step #6: Create and Configure Quicklink Apps"},{"a_attr":{"articleid":"2466787001","articleUrl":"https://support.goto.com/webinar/help/step-7-automate-user-assignment"},"li_attr":{"cms_article_id":"g2w-guide-shared-identity-auto-provisioning-onelogin--g2w-guide-shared-identity-auto-provisioning-onelogin-step7"},"children":[],"text":"Step #7: Automate User Assignment"},{"a_attr":{"articleid":"2466787021","articleUrl":"https://support.goto.com/webinar/help/step-8-provision-users-with-goto-products"},"li_attr":{"cms_article_id":"g2w-guide-shared-identity-auto-provisioning-onelogin--g2w-guide-shared-identity-auto-provisioning-onelogin-step8"},"children":[],"text":"Step #8: Provision Users with GoTo Products"}],"text":"Configure Provisioning for GoTo Products Using OneLogin"},{"a_attr":{"articleid":"2502275401","articleUrl":"https://support.goto.com/webinar/help/configure-automated-provisioning-for-goto-products-using-okta"},"li_attr":{"cms_article_id":"__browse-tree-title-guides-and-resources--g2w-guide-shared-identity-auto-provisioning-okta"},"children":[{"a_attr":{"articleid":"2502275411","articleUrl":"https://support.goto.com/webinar/help/step-1-set-up-an-organization-in-the-classic-goto-admin-center"},"li_attr":{"cms_article_id":"g2w-guide-shared-identity-auto-provisioning-okta--g2w-guide-shared-identity-auto-provisioning-okta-step1"},"children":[],"text":"Step #1: Set Up an Organization in the GoTo Admin Center (classic)"},{"a_attr":{"articleid":"2502275441","articleUrl":"https://support.goto.com/webinar/help/step-2-add-and-configure-the-logmein-parent-app-in-okta"},"li_attr":{"cms_article_id":"g2w-guide-shared-identity-auto-provisioning-okta--g2w-guide-shared-identity-auto-provisioning-okta-step2"},"children":[],"text":"Step #2: Add and Configure the LogMeIn Parent App in Okta"},{"a_attr":{"articleid":"2502275461","articleUrl":"https://support.goto.com/webinar/help/step-3-configure-provisioning-settings-for-the-logmein-parent-app"},"li_attr":{"cms_article_id":"g2w-guide-shared-identity-auto-provisioning-okta--g2w-guide-shared-identity-auto-provisioning-okta-step3"},"children":[],"text":"Step #3: Configure Provisioning Settings for the LogMeIn Parent App"},{"a_attr":{"articleid":"2502275471","articleUrl":"https://support.goto.com/webinar/help/step-4-create-bookmark-apps-for-goto-products"},"li_attr":{"cms_article_id":"g2w-guide-shared-identity-auto-provisioning-okta--g2w-guide-shared-identity-auto-provisioning-okta-step4"},"children":[],"text":"Step #4: Create Bookmark Apps for GoTo Products"},{"a_attr":{"articleid":"2502275491","articleUrl":"https://support.goto.com/webinar/help/step-5-create-and-assign-groups-to-bookmark-apps"},"li_attr":{"cms_article_id":"g2w-guide-shared-identity-auto-provisioning-okta--g2w-guide-shared-identity-auto-provisioning-okta-step5"},"children":[],"text":"Step #5: Create and Assign Groups to Bookmark Apps"},{"a_attr":{"articleid":"2502275511","articleUrl":"https://support.goto.com/webinar/help/step-6-assign-all-groups-to-the-logmein-parent-app-and-push-groups"},"li_attr":{"cms_article_id":"g2w-guide-shared-identity-auto-provisioning-okta--g2w-guide-shared-identity-auto-provisioning-okta-step6"},"children":[],"text":"Step #6: Assign All Groups to the LogMeIn Parent App and Push Groups"},{"a_attr":{"articleid":"2502275531","articleUrl":"https://support.goto.com/webinar/help/step-7-manage-goto-product-provisioning-via-user-sync"},"li_attr":{"cms_article_id":"g2w-guide-shared-identity-auto-provisioning-okta--g2w-guide-shared-identity-auto-provisioning-okta-step7"},"children":[],"text":"Step #7: Manage GoTo Product Provisioning via User Sync"}],"text":"Configure Automated Provisioning for GoTo Products Using Okta"}],"text":"Guides and Resources "}],"text":"IT Admin Management"},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-account-and-billing--general-faqs"},"children":[{"a_attr":{"articleid":"1170158481","articleUrl":"https://support.goto.com/webinar/help/allowlisting-and-firewall-configuration"},"li_attr":{"cms_article_id":"__browse-tree-title-general-faqs--g2w-whitelisting-and-firewalls"},"children":[],"text":"Allowlisting and Firewall Configuration for GoTo Webinar"},{"a_attr":{"articleid":"1311317631","articleUrl":"https://support.goto.com/webinar/help/third-party-provider-ip-ranges-for-audio-video-and-screen-sharing-services"},"li_attr":{"cms_article_id":"__browse-tree-title-general-faqs--g2w-ips-for-aws"},"children":[],"text":"Third-Party Provider IP Ranges for Audio, Video, and Screen Sharing Services"},{"a_attr":{"articleid":"2522245411","articleUrl":"https://support.goto.com/webinar/help/minimal-firewall-settings-for-the-goto-app"},"li_attr":{"cms_article_id":"__browse-tree-title-general-faqs--g2w-minimal-firewall-settings-goto-app"},"children":[],"text":"Minimal Firewall Settings for the GoTo App"},{"a_attr":{"articleid":"2259787301","articleUrl":"https://support.goto.com/webinar/help/minimal-firewall-settings-for-using-the-v10-goto-meeting-goto-webinar-and-goto-training-desktop-app"},"li_attr":{"cms_article_id":"__browse-tree-title-general-faqs--g2w-legacy-minimal-firewall-setting-for-g2mwt"},"children":[],"text":"Minimal Firewall Settings for Using the V10 GoTo Meeting, GoTo Webinar, and GoTo Training\n Desktop App"}],"text":"General FAQs"}],"icon":"https://assets.cdngetgo.com/aa/e5/16dc64ee4900967b50b7561a1f18/view-account-and-billing-icon.png","text":"Account and Billing "}],"text":"Organizers and Staff"},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-attendees"},"children":[{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-attendees--join-a-webinar"},"children":[{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-join-a-webinar--learn-how-to-join"},"children":[{"a_attr":{"articleid":"1170163131","articleUrl":"https://support.goto.com/webinar/help/how-do-i-register-to-a-webinar"},"li_attr":{"cms_article_id":"__browse-tree-title-learn-how-to-join--g2w-join-register"},"children":[],"text":"Register for a Webinar"},{"a_attr":{"articleid":"2329839731","articleUrl":"https://support.goto.com/webinar/help/how-do-i-register-to-a-virtual-event"},"li_attr":{"cms_article_id":"__browse-tree-title-learn-how-to-join--g2w-ve-how-do-i-register-to-a-virtual-event"},"children":[],"text":"Register to a Virtual Event"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/browser-app"},"li_attr":{"cms_article_id":"__browse-tree-title-learn-how-to-join--g2w-browser-app"},"children":[],"text":"Browser app"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/join-a-webinar-session"},"li_attr":{"cms_article_id":"__browse-tree-title-learn-how-to-join--g2w-join-a-webinar-session"},"children":[],"text":"Join a webinar session"}],"text":"Learn how to join"},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-join-a-webinar--troubleshoot-join"},"children":[{"a_attr":{"articleid":"1170033721","articleUrl":"https://support.goto.com/webinar/help/join-help-and-faqs"},"li_attr":{"cms_article_id":"__browse-tree-title-troubleshoot-join--g2w-join-faqs"},"children":[],"text":"Join Help and FAQs"},{"a_attr":{"articleid":"1170033741","articleUrl":"https://support.goto.com/webinar/help/i-cant-join-my-session"},"li_attr":{"cms_article_id":"__browse-tree-title-troubleshoot-join--g2w-i-cant-join-my-session"},"children":[],"text":"I can't join my session"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/common-errors"},"li_attr":{"cms_article_id":"__browse-tree-title-troubleshoot-join--g2w-common-errors"},"children":[],"text":"Common error messages"}],"text":"Troubleshoot join "}],"icon":"https://assets.cdngetgo.com/86/c9/1e632d0f421a91c15767b38d18f7/goto-contact-roles.png","text":"Join a webinar"},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-attendees--participate-in-a-webinar"},"children":[{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-participate-in-a-webinar--set-up-audio"},"children":[{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-set-up-audio--connect-to-audio"},"children":[{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/how-do-i-switch-audio-modes"},"li_attr":{"cms_article_id":"__browse-tree-title-connect-to-audio--g2w-audio-switch-modes"},"children":[],"text":"Connect to webinar audio"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/mute-and-unmute-myself"},"li_attr":{"cms_article_id":"__browse-tree-title-connect-to-audio--g2w-audio-mute-myself"},"children":[],"text":"Mute and unmute myself"}],"text":"Connect to audio "},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-set-up-audio--troubleshoot-audio"},"children":[{"a_attr":{"articleid":"1168523991","articleUrl":"https://support.goto.com/webinar/help/how-do-i-fix-poor-choppy-or-robotic-audio-quality"},"li_attr":{"cms_article_id":"__browse-tree-title-troubleshoot-audio--g2w-faq-how-do-i-fix-poor-or-choppy-audio-quality"},"children":[],"text":"Resolve poor, choppy, or robotic audio quality"},{"a_attr":{"articleid":"1168527391","articleUrl":"https://support.goto.com/webinar/help/how-do-i-fix-audio-feedback-echo-static-during-my-session"},"li_attr":{"cms_article_id":"__browse-tree-title-troubleshoot-audio--g2w-how-do-i-fix-audio-feedback-during-my-session"},"children":[],"text":"Resolve audio feedback (echo, static)"},{"a_attr":{"articleid":"1168523121","articleUrl":"https://support.goto.com/webinar/help/why-cant-i-hear-anyone"},"li_attr":{"cms_article_id":"__browse-tree-title-troubleshoot-audio--g2w-faq-why-cant-i-hear-anyone"},"children":[],"text":"Resolve issues hearing/being heard"}],"text":"Troubleshoot audio "}],"text":"Set up audio "},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-participate-in-a-webinar--participate"},"children":[{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/how-do-i-engage-in-a-webinar-attendee"},"li_attr":{"cms_article_id":"__browse-tree-title-participate--g2w-engage-in-a-webinar-classic"},"children":[],"text":"Engage in a webinar (Classic)"},{"a_attr":{"articleid":"2073348321","articleUrl":"https://support.goto.com/webinar/help/how-do-i-chat-the-organizer"},"li_attr":{"cms_article_id":"__browse-tree-title-participate--g2w-can-i-chat-with-the-organizer-from-the-instant-join-app"},"children":[],"text":"Chat with the organizer"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/ask-questions"},"li_attr":{"cms_article_id":"__browse-tree-title-participate--g2w-ask-questions"},"children":[],"text":"Ask questions"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/use-reactions"},"li_attr":{"cms_article_id":"__browse-tree-title-participate--g2w-feature-reactions"},"children":[],"text":"Use reactions or raise your hand"},{"a_attr":{"articleid":"1930906601","articleUrl":"https://support.goto.com/webinar/help/how-do-i-use-google-slides-or-microsoft-powerpoint-for-closed-captions"},"li_attr":{"cms_article_id":"__browse-tree-title-participate--g2w-use-powerpoint-or-google-slides-for-cc"},"children":[],"text":"Use live captions"},{"a_attr":{"articleid":"2156872791","articleUrl":"https://support.goto.com/webinar/help/how-do-i-contact-the-organizer-of-the-webinar"},"li_attr":{"cms_article_id":"__browse-tree-title-participate--g2w-how-do-i-contact-my-webinar-organizer"},"children":[],"text":"Contact the organizer of the webinar"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/what-is-efficiency-mode"},"li_attr":{"cms_article_id":"__browse-tree-title-participate--g2w-efficiency-mode"},"children":[],"text":"Efficiency mode"},{"a_attr":{"articleid":"1170174561","articleUrl":"https://support.goto.com/webinar/help/view-a-shared-recording"},"li_attr":{"cms_article_id":"__browse-tree-title-participate--g2w-recording-view-recordings"},"children":[],"text":"View a shared recording"},{"a_attr":{"articleid":"1461810451","articleUrl":"https://support.goto.com/webinar/help/what-accessibility-features-are-available-in-goto-webinar"},"li_attr":{"cms_article_id":"__browse-tree-title-participate--g2w-desktop-app-accessibility"},"children":[],"text":"Available accessibility features in GoTo Webinar (Classic)"},{"a_attr":{"articleid":"2111924771","articleUrl":"https://support.goto.com/webinar/help/what-are-the-webinar-keyboard-shortcuts"},"li_attr":{"cms_article_id":"__browse-tree-title-participate--g2w-accessibility-keyboard-shortcuts"},"children":[],"text":"Use keyboard shortcuts during your webinar"}],"text":"Participate"},{"a_attr":{},"li_attr":{"cms_article_id":"__browse-tree-title-participate-in-a-webinar--troubleshoot-features"},"children":[{"a_attr":{"articleid":"1168524381","articleUrl":"https://support.goto.com/webinar/help/why-can-i-hear-audio-but-not-see-the-presentation"},"li_attr":{"cms_article_id":"__browse-tree-title-troubleshoot-features--g2w-faq-why-can-i-hear-audio-but-not-see-the-presentation"},"children":[],"text":"Resolve issues with seeing the presentation"},{"a_attr":{"articleid":"1983041131","articleUrl":"https://support.goto.com/webinar/help/why-cant-i-access-the-microphone-share-my-camera-or-share-my-screen-on-my-mac"},"li_attr":{"cms_article_id":"__browse-tree-title-troubleshoot-features--g2w-instant-join-catalina-permissions"},"children":[],"text":"Why can't I access the microphone, share my camera, or share my screen?"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/how-do-i-collect-logs"},"li_attr":{"cms_article_id":"__browse-tree-title-troubleshoot-features--g2w-faq-collect-logs"},"children":[],"text":"Collect logs"},{"a_attr":{"articleUrl":"https://support.goto.com/webinar/help/report-an-issue"},"li_attr":{"cms_article_id":"__browse-tree-title-troubleshoot-features--g2w-faq-report-issues"},"children":[],"text":"Report an issue"}],"text":"Troubleshoot features "}],"icon":"https://assets.cdngetgo.com/88/b6/d5869a0a4385979da77cd87e28d7/explore-features-icon.png","text":"Participate in a webinar"}],"text":"Attendees"}], w2c2cEnabled: true }; </script> <div class="care-site-loader bg-loader"> <div class="care-spinner-wrapper"> <div class="care-spinner"></div> </div> </div> <script type="text/javascript">var utag_data = { "product" : "g2w", "site_product" : "g2w", "template" : "g2w-goto-webinar-in-session-attendee-guide", "content_type" : "User Guide", "language" : "en", "language_code" : "en", "website_country" : "us", "country_code" : "us", "visitor_geoip_country_code" : "SG", "country_code_ip" : "SG", "visitor_browser_language" : "en", "system_date_gmt" : "Wed, 27 Nov 2024 09:11:23 GMT", "system_date_pst" : "Wed, 27 Nov 2024 01:11:23 PST" } </script> <div class="care-content-wrapper is-hidden"> <div class="care-generic-banner info-banner hide" id="ie-end-support-banner"> <div class="banner-msg"> <span class="banner-icon info-banner-icon" title="Informative Icon " aria-hidden="true"></span> <p class="banner-error-msg">LogMeIn support sites no longer support Microsoft's Internet Explorer (IE) browser. Please use a supported browser to ensure all features perform as they should (Chrome / FireFox / Edge).</p> </div> <button type="button" aria-label="Close this banner" class="banner-exit-icon"> <span class="togo-icon togo-icon-closes" title="Close this banner" aria-hidden="true"></span> </button> </div> <div class="care-generic-banner info-banner hide" id="safari-end-support-banner"> <div class="banner-msg"> <span class="banner-icon info-banner-icon" title="Info icon." aria-hidden="true"></span> <p class="banner-error-msg">The GoTo support site no longer supports Safari 15. Please upgrade your browser to Safari 16 (or newer) or switch to a supported browser such as Google Chrome, Mozilla Firefox, or Microsoft Edge.</p> </div> <button type="button" aria-label="Close banner." class="banner-exit-icon"> <span class="togo-icon togo-icon-closes" title="Close banner." aria-hidden="true"></span> </button> </div> <div class="care-generic-banner marketing-banner hide" id=""> <div class="banner-msg"> <span class="banner-icon marketing-banner-icon" title="Info icon." aria-hidden="true"></span> <p class="banner-error-msg">Hassle-free webinar software. <a href="https://link.goto.com/discover-webinar" target="_blank">Discover GoTo Webinar</a>.</p> </div> <button type="button" aria-label="Close this banner" class="banner-exit-icon"> <span class="togo-icon togo-icon-closes" title="Close this banner" aria-hidden="true"></span> </button> </div> <div class="hide" id="care-service-status-banner"> <span class="banner-icon" title="Service is Not Operational" data-infoicontext="Service is under Maintenance" aria-hidden="true"></span> <span class="banner-msg" data-infomsg="As part of our commitment to provide exceptional service and reliability to our customers, we are currently conducting service maintenance."> <span class="banner-error-msg">We are currently experiencing an unplanned outage for this product. </span> <a data-wa-link="" href="https://status.goto.com" title="View Service Status" target="_blank">View Service Status </a> </span> <span class="togo-icon togo-icon-closes exit-icon" title="Close this alert banner" aria-hidden="true"></span> </div> <header id="js-care-top-navigation" class="care-top-navigation" aria-label="Top Navigation" > <nav class="care-top-navigation__main-nav"> <ul class="care-top-navigation__menu" role="menu" > <li class="is-hidden hidden-lg"> <div id="js-care-top-navigation-userguide-menu" class="care-top-navigation__userguide-menu" > <button id="js-care-top-navigation-userguide-close-button" type="button" class="care-top-navigation__hamburger-button care-top-navigation__hamburger-button--close" > <i class="icon icon-close"></i> </button> </div> </li> <li class="is-hidden hidden-lg"> <div id="js-care-top-navigation-browse-tree-menu" class="care-top-navigation__browse-tree-menu care-browse-tree care-new-browse-tree" ></div> </li> <li class="care-top-navigation__logo-wrapper" role="menuitem" > <a class="care-top-navigation__logo" href="https://support.goto.com/" title="Support" data-wa-link="" > <img src="https://assets.cdngetgo.com/33/bf/fd5cee6e43df92618e9683d9056c/goto-logo-black-yellow-h24px.svg" alt /> <span>Support</span> </a> </li> <li class="hidden-xs hidden-sm hidden-md" role="menuitem" > <a id="product-selector-dropdown" class="care-top-navigation__nav-link has-caret" href="#" title="Products" data-toggle="dropdown" role="button" aria-haspopup="true" aria-expanded="false" >Products</a > <div class="care-full-width-dropdown js-care-full-width-dropdown" aria-labelledby="product-selector-dropdown" > <span class="js-care-full-width-dropdown-close care-full-width-dropdown__close"></span> <section data-section="care-product-selector" class="goto-product-selector"> <div class="text-center header"> <h3 class="section-title">Explore support by product</h3> </div> <div class="prod-containers"> <div class="prod-column-list"> <div class="prod-column-inner"> <div class="prod-column"> <div class="product-list"> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="gotoconnect" data-modal="close"><a data-wa-link="" href="/connect" title="GoTo Connect">GoTo Connect </a></h3> </div> <div class="product-description">All-in-one phone, meeting and messaging software</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="gotomeeting" data-modal="close"><a data-wa-link="" href="/meeting" title="GoTo Meeting">GoTo Meeting </a></h3> </div> <div class="product-description">Video and audio meeting software</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="gotowebinar" data-modal="close"><a data-wa-link="" href="/webinar" title="GoTo Webinar">GoTo Webinar </a></h3> </div> <div class="product-description">All-in-one webinar and virtual events software</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="gotomeeting" data-modal="close"><a data-wa-link="" href="https://support.goto.com/meeting#GoToRoom~gtm_room" title="GoTo Room">GoTo Room </a></h3> </div> <div class="product-description">Conference room hardware</div> </div> </div> </div> <div class="prod-column"> <div class="product-list"> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="gototraining" data-modal="close"><a data-wa-link="" href="/training" title="GoTo Training">GoTo Training </a></h3> </div> <div class="product-description">Online training software</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="openvoice" data-modal="close"><a data-wa-link="" href="/openvoice" title="OpenVoice">OpenVoice </a></h3> </div> <div class="product-description">Audio conferencing software</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="grasshopper" data-modal="close"><a data-wa-link="" href="https://support.grasshopper.com" title="Grasshopper">Grasshopper </a></h3> </div> <div class="product-description">Lightweight virtual phone system</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="joinme" data-modal="close"><a data-wa-link="" href="/joinme" title="join.me">join.me </a></h3> </div> <div class="product-description">Video conferencing software</div> </div> </div> </div> <div class="prod-column"> <div class="product-list"> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="goto_resolve" data-modal="close"><a data-wa-link="" href="https://support.logmein.com/resolve" title="GoTo Resolve">GoTo Resolve </a></h3> </div> <div class="product-description">IT management & support</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="goto_resolve_mdm" data-modal="close"><a data-wa-link="" href="/resolve-mdm" title="GoTo Resolve MDM">GoTo Resolve MDM </a></h3> </div> <div class="product-description">Mobile device management</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="pro" data-modal="close"><a data-wa-link="" href="https://support.logmein.com/pro" title="Pro">Pro </a></h3> </div> <div class="product-description">Remote device access</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="central" data-modal="close"><a data-wa-link="" href="https://support.logmein.com/central" title="Central">Central </a></h3> </div> <div class="product-description">Remote monitoring & management</div> </div> </div> </div> <div class="prod-column"> <div class="product-list"> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="rescue" data-modal="close"><a data-wa-link="" href="https://support.logmeininc.com/rescue/products" title="Rescue">Rescue </a></h3> </div> <div class="product-description">Remote IT support</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="gotomypc" data-modal="close"><a data-wa-link="" href="https://support.gotomypc.com" title="GoToMyPC">GoToMyPC </a></h3> </div> <div class="product-description">Remote desktop access</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="gotoassist_remote_support_4" data-modal="close"><a data-wa-link="" href="/gotoassist/products" title="GoToAssist">GoToAssist </a></h3> </div> <div class="product-description">Remote support software</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="hamachi" data-modal="close"><a data-wa-link="" href="/hamachi" title="Hamachi">Hamachi </a></h3> </div> <div class="product-description">Hosted VPN service</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="remotelyanywhere" data-modal="close"><a data-wa-link="" href="https://support.logmeininc.com/remotelyanywhere" title="RemotelyAnywhere">RemotelyAnywhere </a></h3> </div> <div class="product-description">On-prem remote access solution</div> </div> </div> </div> </div> </div> </div> </section> </div> </li> <li class="hidden-xs hidden-sm hidden-md" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/gtw-community-top-nav" title="Community" class="care-top-navigation__nav-link" target="_blank">Community </a> </li> <li class="hidden-xs hidden-sm hidden-md" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/EmbGtwSupTopNav" title="Trainings" class="care-top-navigation__nav-link" target="_blank">Trainings </a> </li> </ul> </nav> <section class="CoveoSearchInterface care-top-navigation__search js-coveo-search-widget" data-design="new" style="display: none" > <div class="coveo-search-section"> <div id="js-coveo-searchbox-top-nav" class="CoveoSearchbox" data-placeholder="Type your question here to search" data-query-suggest-character-threshold="1" ></div> </div> </section> <div class="care-top-navigation-mobile-browse-tree-categories is-hidden hidden-lg"> <button type="button" id="js-care-top-navigation-browse-tree-open-button" class="care-top-navigation-mobile-browse-tree-categories-button" > <img src="/assets/images/care/topnav/browse-categories.svg" /> Browse categories </button> </div> <div class="care-top-navigation-mobile-browse-tree-categories is-hidden hidden-lg"> <button type="button" id="js-care-top-navigation-userguide-open-button" class="care-top-navigation-mobile-browse-tree-categories-button" > <img src="/assets/images/care/topnav/browse-categories.svg" /> Browse this guide </button> </div> <nav class="care-top-navigation__utility-nav"> <ul class="care-top-navigation__menu" role="menu" > <li class="hidden-lg service-status-link-li" role="menuitem" > <a class="care-top-navigation__nav-link care-top-navigation__service-status service-status-link is-mobile" target="_blank" data-wa-link="" href="https://status.goto.com" title="Service Status" > Service Status <span class="icon-placeholder" title="" data-plannedoutagetext="" data-outagetext="" ></span> </a> </li> <li id="js-care-alert-drawer-parent" class="care-alert-icon care-top-navigation__dropdown-menu-parent"> <a id="js-care-top-navigation-alert-drawer-opener" data-toggle="dropdown" role="button" aria-haspopup="true" aria-expanded="false" > <img src="/assets/images/care/topnav/bell.svg" class="care-alert-icon__image js-alert-icon" /> <img src="/assets/images/care/topnav/bell-clicked.svg" class="care-alert-icon__image-clicked js-alert-icon" /> <span id="js-alert-counter" class="care-alert-icon__counter is-hidden" ></span> </a> <div id="js-care-alert-drawer" class="care-alert-drawer care-top-navigation__dropdown-menu" role="menu" aria-labelledby="js-care-top-navigation-alert-drawer-opener" > <div class="care-alert-drawer__logo"> <span id="js-alert-drawer-heading" class="care-alert-drawer__heading" ></span> <span id="js-alert-drawer-close" class="care-alert-drawer__close" ></span> </div> <div id="js-alert-empty" class="care-alert-drawer__empty is-hidden" > <img src="/assets/images/care/alert-icons/empty-notifications.svg" /> <p id="js-empty-first-line" class="first-line" ></p> <p id="js-empty-second-line" class="second-line" ></p> </div> </div> </li> <li class="care-top-navigation__dropdown-menu-parent is-visible-non-authenticated is-visible-no-auth-configured has-flex-column"> <a class="js-care-top-navigation-language-dropdown-opener care-top-navigation__menu-link has-no-text" href="#language" title="Language" data-toggle="dropdown" role="button" aria-haspopup="true" aria-expanded="false" data-test="navbar-right-links2" data-wa-link="" > <img class="care-top-navigation__language-dropdown-icon" src="/assets/images/care/topnav/icon-globe-outlined.svg" alt="Language selector icon" /> <img class="care-top-navigation__language-dropdown-icon has-open-state" src="/assets/images/care/topnav/icon-globe-filled.svg" alt="Language selector icon" /> <span class="js-dropdown-opener-text"></span> </a> <ul class="care-top-navigation__language-dropdown care-top-navigation__dropdown-menu" role="menu" aria-labelledby="js-care-top-navigation-language-dropdown" > <li role="menuitem"><a data-wa-link="" href="en" class="js-care-top-navigation-language js-care-top-navigation-language-en care-top-navigation__menu-link" data-test="navbar-language-en" title="English">English </a></li> <li role="menuitem"><a data-wa-link="" href="fr" class="js-care-top-navigation-language js-care-top-navigation-language-fr care-top-navigation__menu-link" data-test="navbar-language-fr" title="français">français </a></li> <li role="menuitem"><a data-wa-link="" href="it" class="js-care-top-navigation-language js-care-top-navigation-language-it care-top-navigation__menu-link" data-test="navbar-language-it" title="italiano">italiano </a></li> <li role="menuitem"><a data-wa-link="" href="de" class="js-care-top-navigation-language js-care-top-navigation-language-de care-top-navigation__menu-link" data-test="navbar-language-de" title="Deutsch">Deutsch </a></li> <li role="menuitem"><a data-wa-link="" href="es" class="js-care-top-navigation-language js-care-top-navigation-language-es care-top-navigation__menu-link" data-test="navbar-language-es" title="español">español </a></li> <li role="menuitem"><a data-wa-link="" href="pt" class="js-care-top-navigation-language js-care-top-navigation-language-pt care-top-navigation__menu-link" data-test="navbar-language-pt" title="português">português </a></li> <li role="menuitem"><a data-wa-link="" href="nl" class="js-care-top-navigation-language js-care-top-navigation-language-nl care-top-navigation__menu-link" data-test="navbar-language-nl" title="Nederlands">Nederlands </a></li> </ul> </li> <li class="hidden-xs hidden-sm hidden-md" id="js-care-top-navigation-contact-us-button" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/gtw-contact" title="Contact Support" class="care-top-navigation__nav-link care-top-navigation__menu-link">Contact Support </a> </li> <li class="hidden-xs hidden-sm hidden-md service-status-link-li" role="menuitem" > <a class="care-top-navigation__nav-link care-top-navigation__service-status service-status-link" target="_blank" data-wa-link="" href="https://status.goto.com" title="Service Status" > Service Status <span class="icon-placeholder" title="" data-plannedoutagetext="" data-outagetext="" ></span> </a> </li> <li class="care-top-navigation__dropdown-menu-parent"> <a id="js-care-top-navigation-user-dropdown-opener" class="js-care-top-navigation-user-avatar care-top-navigation__user-avatar" href="#" title="Sign in" data-toggle="dropdown" role="button" aria-haspopup="true" aria-expanded="false" data-test="navbar-topright-links1" data-wa-link="" > <img id="js-desktop-avatar" class="dropdown-avatar hidden-xs hidden-sm hidden-md" src="/assets/images/care/topnav/default-user-avatar.jpg" alt="User Avatar" /> <img id="js-mobile-avatar" class="dropdown-avatar hidden-lg" src="/assets/images/care/topnav/icon-hamburger.svg" alt="User Avatar" /> </a> <ul id="js-care-top-navigation-user-dropdown" class="care-top-navigation__user-menu care-top-navigation__dropdown-menu" role="menu" aria-labelledby="js-care-top-navigation-user-avatar" > <li class="hidden-lg is-visible-non-authenticated is-visible-user-authenticated is-visible-no-auth-configured"> <div class="care-top-navigation__mobile-header"> <a class="care-top-navigation__logo" href="https://support.goto.com/" title="Support" data-wa-link="" > <img src="https://assets.cdngetgo.com/33/bf/fd5cee6e43df92618e9683d9056c/goto-logo-black-yellow-h24px.svg" alt /> <span>Support</span> </a> <button id="js-care-top-navigation-mobile-close" type="button" > <i class="icon icon-close"></i> </button> </div> </li> <li class="hidden-lg is-visible-non-authenticated is-visible-user-authenticated is-visible-no-auth-configured care-top-navigation__divider"></li> <li class="hidden-lg is-visible-non-authenticated is-visible-user-authenticated" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/gtw-contact" title="Contact Support" class="care-top-navigation__nav-link care-top-navigation__menu-link">Contact Support </a> </li> <li class="hidden-lg is-visible-non-authenticated is-visible-user-authenticated"> <a class="care-top-navigation__nav-link care-top-navigation__menu-link" href="https://support.goto.com/" title="Browse Products" data-wa-link="" > Browse Products </a> </li> <li class="hidden-lg is-visible-non-authenticated is-visible-user-authenticated" role="menuitem" > <a class="care-top-navigation__nav-link care-top-navigation__service-status service-status-link is-dropdown" target="_blank" data-wa-link="" href="https://status.goto.com" title="Service Status" > Service Status <span class="icon-placeholder" title="" data-plannedoutagetext="" data-outagetext="" ></span> </a> </li> <li class="hidden-lg is-visible-non-authenticated is-visible-user-authenticated" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/gtw-community-top-nav" title="Community" class="care-top-navigation__nav-link" target="_blank">Community </a> </li> <li class="hidden-lg is-visible-non-authenticated is-visible-user-authenticated" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/EmbGtwSupTopNav" title="Trainings" class="care-top-navigation__nav-link" target="_blank">Trainings </a> </li> <li class="is-visible-non-authenticated" role="menuitem" > <a id="js-care-top-navigation-sign-in" class="care-top-navigation__menu-link" href="#" title="Sign in" data-wa-link="" > Sign in </a> </li> <li class="hidden-lg care-top-navigation__divider"></li> <li class="hidden-lg"> <div class="js-care-top-navigation-user-avatar care-top-navigation__user-avatar care-top-navigation__user-avatar--mobile care-top-navigation__menu-link" title="Sign in" > <img id="js-dropdown-user-avatar" src="/assets/images/care/topnav/default-user-avatar.jpg" alt="User Avatar" /> <span></span> </div> </li> <li role="menuitem"> <a class="care-top-navigation__menu-link" href="https://link.goto.com/help-myaccount" title="My Account" data-wa-link="" > <i class="icon icon-person-outline"></i> <span>My Account</span> </a> </li> <li role="menuitem"> <a class="care-top-navigation__menu-link" href="https://link.goto.com/personal_info" title="Personal Info" data-wa-link="" > <i class="icon icon-account-box"></i> <span>Personal Info</span> </a> </li> <li role="menuitem"> <a class="care-top-navigation__menu-link" href="https://link.goto.com/sign_in_security" title="Sign In & Security" data-wa-link="" > <i class="icon icon-lock"></i> <span>Sign In & Security</span> </a> </li> <li role="menuitem"> <a class="care-top-navigation__menu-link" href="https://support.goto.com/webinar/mycases" target="_blank" title="My Cases" aria-label="My Cases" data-wa-link="" > <i class="icon icon-question-answer"></i> <span>My Cases</span> </a> </li> <li id="js-care-top-navigation-products-divider" class="care-top-navigation__divider" role="separator" ></li> <li class="is-hidden" role="menuitem" > <a id="js-care-top-navigation-account-admin" class="care-top-navigation__menu-link" href="https://link.goto.com/myaccount-ext-admin" title="Billing Center" data-wa-link="" > <i class="icon icon-people-alt"></i> <span>Billing Center</span> </a> </li> <li class="is-hidden" role="menuitem" > <a id="js-care-top-navigation-billing-admin" class="care-top-navigation__menu-link" href="" title="https://link.goto.com/myaccount-billing" data-wa-link="" > <i class="icon icon-cash-multiple"></i> <span>https://link.goto.com/myaccount-billing</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/myaccount-g2c" class="js-care-top-navigation-product-link care-top-navigation__menu-link jive gotoconnect goto_connect_v2" id="prod-connect" target="_blank" title="My GoTo Connect"><i class="care-top-navigation__product-logo goto_connect_v2"></i><span>My GoTo Connect</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/help-g2m" class="js-care-top-navigation-product-link care-top-navigation__menu-link g2m goto_meeting_v2" id="prod-meeting" target="_blank" title="My Meetings"><i class="care-top-navigation__product-logo goto_meeting_v2"></i><span>My Meetings</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/help-g2w" class="js-care-top-navigation-product-link care-top-navigation__menu-link g2w goto_webinar_v2" id="prod-webinar" target="_blank" title="My Webinars"><i class="care-top-navigation__product-logo goto_webinar_v2"></i><span>My Webinars</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/help-g2t" class="js-care-top-navigation-product-link care-top-navigation__menu-link g2t goto_training_v2" id="prod-training" target="_blank" title="My Trainings"><i class="care-top-navigation__product-logo goto_training_v2"></i><span>My Trainings</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/help-OV" class="js-care-top-navigation-product-link care-top-navigation__menu-link openvoice openvoice" id="prod-openvoice" target="_blank" title="My Conferences"><i class="care-top-navigation__product-logo openvoice"></i><span>My Conferences</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link joinme" id="prod-joinme" target="_blank" title><i class="care-top-navigation__product-logo joinme"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link GH grasshopper" id="prod-grasshopper" target="_blank" title><i class="care-top-navigation__product-logo grasshopper"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://console.gotoresolve.com" class="js-care-top-navigation-product-link care-top-navigation__menu-link gotoresolve goto_resolve_v2" id="prod-resolve" target="_blank" title="My Resolutions"><i class="care-top-navigation__product-logo goto_resolve_v2"></i><span>My Resolutions</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/sign-in-mdm" class="js-care-top-navigation-product-link care-top-navigation__menu-link goto_resolve_mdm goto_resolve_mdm" id="prod-resolve-mdm" target="_blank" title="My Mobile Devices"><i class="care-top-navigation__product-logo goto_resolve_mdm"></i><span>My Mobile Devices</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link pro" id="prod-pro" target="_blank" title><i class="care-top-navigation__product-logo pro"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link central" id="prod-central" target="_blank" title><i class="care-top-navigation__product-logo central"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link rescue" id="prod-rescue" target="_blank" title><i class="care-top-navigation__product-logo rescue"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link rescue_live_guide" id="prod-rescue-live-guide" target="_blank" title><i class="care-top-navigation__product-logo rescue_live_guide"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link rescue_live_lens" id="prod-livelens" target="_blank" title><i class="care-top-navigation__product-logo rescue_live_lens"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link g2p gotomypc" id="prod-gotomypc" target="_blank" title><i class="care-top-navigation__product-logo gotomypc"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/help-g2ars" class="js-care-top-navigation-product-link care-top-navigation__menu-link g2ars gotoassist_remote_support_4" id="prod-gotoassist-remote-support" target="_blank" title="My Sessions"><i class="care-top-navigation__product-logo gotoassist_remote_support_4"></i><span>My Sessions</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link g2ars gotoassist_remote_support_v5" id="prod-remote-support" target="_blank" title="My Sessions"><i class="care-top-navigation__product-logo gotoassist_remote_support_v5"></i><span>My Sessions</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/myaccount-g2asd" class="js-care-top-navigation-product-link care-top-navigation__menu-link g2asd gotoassist_service_desk" id="prod-gotoassist-service-desk" target="_blank" title="My Incidents"><i class="care-top-navigation__product-logo gotoassist_service_desk"></i><span>My Incidents</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link g2ac gotoassist_corporate" id="prod-gotoassist-corporate" target="_blank" title><i class="care-top-navigation__product-logo gotoassist_corporate"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link hamachi" id="prod-hamachi" target="_blank" title><i class="care-top-navigation__product-logo hamachi"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link remotelyanywhere" id="prod-remotelyanywhere" target="_blank" title><i class="care-top-navigation__product-logo remotelyanywhere"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link " id="prod-partner" target="_blank" title><i class="care-top-navigation__product-logo "></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link external_admin" id="prod-unified-admin-center" target="_blank" title><i class="care-top-navigation__product-logo external_admin"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link miradore " id="prod-miradore" target="_blank" title><i class="care-top-navigation__product-logo "></i><span></span> </a> </li> <li class="care-top-navigation__divider" role="separator" ></li> <li role="menuitem"> <a id="js-care-top-navigation-sign-out" class="care-top-navigation__menu-link" href="#" title="Sign out" data-wa-link="" > <i class="icon icon-logout"></i> <span>Sign out</span> </a> </li> </ul> </li> </ul> </nav> </header> <section id="js-care-article-container" class="care-bold-article care-content-type-user-guide" data-section="care-bold-article"> <header class="care-article__userguide-hero" id="js-userguide-hero"> <h4></h4> <h1></h1> <p></p> </header> <section id="js-care-article-wrapper" data-section="care-article" class="article-wrapper care-three-column"> <aside class="care-three-column__left-column-wrapper"> <div id="js-care-three-column-left-column-container" class="care-three-column__left-column-container"> <div id="js-care-three-column-left-column" class="care-three-column__left-column"> <div class="care-article__product-logo-container"> <img class="js-care-article-product-logo" src="" alt="product logo" /> </div> </div> </div> <a href="https://support.goto.com/webinar" title="Back" class="js-care-article-back-button care-article__back-button"> <img src="/assets/images/care/back-button.svg" alt="Back button image" /> <span>Back</span> </a> </aside> <article id="js-care-article" class="care-article care-three-column__middle-column"> <div class="care-article__utility-buttons"> <a href="https://support.goto.com/webinar" title="Back" class="js-care-article-back-button care-article__back-button"> <img src="/assets/images/care/back-button.svg" alt="Back button image" /> </a> <button class="care-article__print-button" onclick="print()"> <span id="title">Print</span> <img id="img" src="/assets/images/care/article-print-button.svg"> </button> <button id="js-care-article-need-more-help-open-button" class="care-article__need-more-help-open-button"> <img src="/assets/images/care/userguide-more.svg"> </button> </div> <div class="content"> <h2>GoTo Webinar In-Session Attendee Guide</h2> <div class="main"> <div class="contentcontainer"> <div class="content"> <div class="pagecontent"> <div> <div class="line"> <div class="userguide"> <div id="js-userguide-toc" class="userguide-toc"> <nav role="doc-toc"> <ul> <li><a class="xref" href="#id_4e97becc-635f-4d4e-b370-610b427d281c_ug">Experience</a></li> <li><a class="xref" href="#id_4d1cf992-2ec2-43bf-bb45-4e094f236d25_ug">Prepare</a></li> <li><a class="xref" href="#id_f0f90187-1922-4f7d-8de4-7e3ac43cfb92_ug">Join</a></li> <li><a class="xref" href="#id_723ae571-aecb-41dd-88f3-ffd80609e12d_ug">Participate</a></li> </ul> </nav> </div> <div class="nested0"> <div class="shortdesc sectionbox"> Learn how to prepare for, join, and engage in your upcoming webinar to get the most out of your session. </div> <div class="topic concept nested1 sectionbox"> <h2 class="title topictitle2" id="id_4e97becc-635f-4d4e-b370-610b427d281c_ug">Select your experience</h2> <div class="abstract sectionbox"> <p class="shortdesc">Depending on the webinar type your host is using, you will see a different screen while joining the session. For your specific guide, identify the screen you see when joining the webinar (up to 1 hour before) in the table below:</p> <div class="tablenoborder"> <table cellpadding="4" cellspacing="0" summary="" id="table_anp_mhy_fbc" class="table" frame="border" border="1" rules="none"> <tbody class="tbody"> <tr class="row"> <td class="entry" style="text-align:center">Use the guide below.<br><img id="image_sfz_nhy_fbc" class="image" src="https://assets.cdngetgo.com/c1/df/1c3fcfa64836be447533cec388f0/gtw-goto-join.png"></td> <td class="entry" style="text-align:center">Use <a class="xref" href="https://support.goto.com/webinar/help/attendee-guide-for-standard-webinars">this guide</a>.<br><img id="image_rf5_4hy_fbc" class="image" src="https://assets.cdngetgo.com/a9/31/f35788b54a0c865fd39059fff602/gtw-v10-join.png"></td> <td class="entry" style="text-align:center">Use <a class="xref" href="https://support.goto.com/webinar/help/what-will-my-attendees-see-during-recorded-webinars">this article</a>.<br><img id="image_a34_phy_fbc" class="image" src="https://assets.cdngetgo.com/33/1b/74e8cd454ca5b31fe60a7e942885/gtw-recorded-join.png"></td> <td class="entry" style="text-align:center">Use <a class="xref" href="https://support.goto.com/webinar/help/attendee-guide-for-webcast-webinars">this guide</a>.<br><img id="image_mch_qhy_fbc" class="image" src="https://assets.cdngetgo.com/1d/a6/ea2ac5ba40a28ed9e0c6e0b5c52f/gtw-webcast-join.png"></td> </tr> </tbody> </table> </div> </div> </div> <div class="topic task nested1 sectionbox"> <h2 class="title topictitle2" id="id_4d1cf992-2ec2-43bf-bb45-4e094f236d25_ug">Prepare for your webinar</h2> <div class="body taskbody"> <div class="abstract"> <span class="shortdesc">For a seamless webinar experience, prepare your setup in advance with these recommended steps:</span> </div> <ol class="steps" id="steps_i23_hy1_2bc"> <li><span class="ph cmd"><b>Complete registration.</b> Some webinars have limited space, so be sure to <a target="_blank" rel="noopener noreferrer" class="xref" title="To join a webinar as an attendee, you have to first register for the session ahead of time using the registration URL (usually starts with https://attendee.gotowebinar.com/register/) in the invitation." href="https://support.goto.com/webinar/help/anmelden-zu-einer-sitzung-g2w030007" data-bold-id="1170163131">register</a> early.</span></li> <li><span class="ph cmd"><b>Keep the confirmation email accessible.</b> It contains helpful links, joining instructions (including the 9-digit webinar ID), session limitations, and the organizer's contact information.</span></li> <li><span class="ph cmd"><b>Add the webinar to your calendar.</b> Your confirmation email contains a link to easily add the event to your calendar. Be sure to verify any time zone differences.</span></li> <li><span class="ph cmd"><b>Select a <a target="_blank" rel="noopener noreferrer" class="xref" title="lets you join sessions from anywhere, no matter what kind of device you're using. You can join using the desktop app, browser, or your mobile device. The features and tools available to you will vary depending on various things (like your operating system or web browser type). See below to learn more about the different join methods and their differences." href="https://support.goto.com/webinar/help/join-methods">join method</a>.</b> Think about where you will be and the session functionality you will need:</span> <ul class="choices"> <li class="choice">At your desk? <a target="_blank" rel="noopener noreferrer" class="xref" title="Download and install the desktop and mobile apps to access all of our great collaboration tools including breakout rooms and multi-monitor screen sharing." href="https://support.goto.com/webinar/help/how-do-i-download-and-install-the-goto-app">Download the GoTo desktop app.</a></li> <li class="choice">On the road? <a target="_blank" rel="noopener noreferrer" class="xref" title="Download and install the desktop and mobile apps to access all of our great collaboration tools including breakout rooms and multi-monitor screen sharing." href="https://support.goto.com/webinar/help/how-do-i-download-and-install-the-goto-app">Download the GoTo mobile app</a>.</li> <li class="choice">Unable to install the app? <a target="_blank" rel="noopener noreferrer" class="xref" title="Learn how to join a session from your preferred platform; the desktop or mobile app or a Chrome/Edge-based browser." href="https://support.goto.com/webinar/help/how-do-i-join-a-webinar-in-goto">Join online</a> from a supported browser.</li> </ul></li> <li><span class="ph cmd"><b>Check system requirements.</b> Run a <a target="_blank" rel="noopener noreferrer" class="xref" href="https://support.goto.com/webinar/system-check-attendee">quick system check</a> to ensure your system meets the <a target="_blank" rel="noopener noreferrer" class="xref" title="These are the system requirements needed to successfully join ." href="https://support.goto.com/webinar/help/goto-webinar-system-requirements-for-attendees" data-bold-id="2586783401">minimum requirements.</a>.</span></li> <li><span class="ph cmd"><b>Prepare your headphones and camera.</b> Confirm that all hardware is compatible with your joining device and is charged (if applicable). Before and during the session, you can select which hardware to use for your microphone, speakers, and camera.</span></li> </ol> </div> </div> <div class="topic task nested1 sectionbox"> <h2 class="title topictitle2" id="id_f0f90187-1922-4f7d-8de4-7e3ac43cfb92_ug">Join your webinar</h2> <div class="body taskbody"> <p class="shortdesc">Learn how to join from your preferred method, whether it's the desktop app, Chrome or Edge-based web browser, or the mobile app.</p> </div> <div class="topic task nested2 section" id="task_y55_fmp_tsb"> <h3 class="title topictitle3" id="task_y55_fmp_tsb_ug">Join from any method with the link</h3> <div class="body taskbody"> <ol class="steps" id="steps_cjx_jbn_xwb"> <li class="step stepexpand"><span class="ph cmd">From the confirmation email, select <b>Join Webinar</b> or use the join link provided.</span> <div class="info"> <div class="note tip" id="note_ghy_5bt_w1c"> <span><strong><span class="imgText">Tip:</span></strong> Open the confirmation email from your mobile device to join from your mobile device.</span> </div> </div></li> <li class="step stepexpand"><span class="ph cmd">Select one of the following options based on your device:</span> <div class="info"> <ul> <li><b>If you're on a computer,</b> choose between <b>Join in this browser</b> and <b>Download the app</b>.</li> <li><b>If you're on a mobile device,</b> the mobile app opens or you're taken to the <a target="_blank" rel="noopener noreferrer" class="xref" href="https://apps.apple.com/us/app/goto/id1465614785">Apple</a> or <a target="_blank" rel="noopener noreferrer" class="xref" href="https://play.google.com/store/apps/details?id=com.logmein.gotoconnect">Google Play Store</a> if the app isn't already downloaded.</li> </ul> </div></li> <li class="step stepexpand"><span class="ph cmd">Select <b>OK, I'm ready</b> (if the session has started) or <b>Join when meeting starts</b> (if the organizer has not started the session yet).</span> <div class="info"> <div class="note" id="note_gp2_dyl_yxb"> <span><strong><span class="imgText">Note:</span></strong> If you see <b>Join with password</b>, then the organizer has added a password to the <span class="ph">webinar</span> that you need to enter before you can join. Check the <span class="ph">webinar</span> invitation for the password or contact your organizer directly. We do not store that information for security purposes.</span> </div> </div></li> </ol> <div id="postreq_bc2_33b_j1c" class="section postreq"> <b>What to do next</b>: Customize your <a target="_blank" rel="noopener noreferrer" class="xref" title="You can switch audio modes at any point during a . This can be useful if you are having issues with your current audio method." href="https://support.goto.com/webinar/help/how-do-i-switch-audio-modes">audio</a>, <a target="_blank" rel="noopener noreferrer" class="xref" title="Share your camera and meet face-to-face with other attendees. Up to 50 (desktop app or web), 20 (iOS app), or 16 (Android app) cameras can be shared at once." href="https://support.goto.com/webinar/help/share-my-camera">camera</a>, and <a target="_blank" rel="noopener noreferrer" class="xref" title="Efficiency mode helps you save valuable resources, such as your CPU, battery, and bandwidth, and mitigate potential performance issues while continuing to collaborate seamlessly from anywhere." href="https://support.goto.com/webinar/help/what-is-efficiency-mode">performance</a> preferences (you can also do this in the camera preview before you join). </div> </div> </div> <div class="topic task nested2 section" id="task_c44_blm_syb"> <h3 class="title topictitle3" id="task_c44_blm_syb_ug">Join in the desktop app with the session ID</h3> <div class="body taskbody"> <div class="section context" id="context_opd_2km_syb"> <div class="sectionbox"> If you do not have the join link or are having trouble being launched into the <span class="ph">webinar</span>, you can use the 9-digit <span class="ph">webinar</span> ID. </div> </div> <ol class="steps" id="steps_hft_clm_syb"> <li class="step stepexpand"><span class="ph cmd">Open the desktop app.</span></li> <li class="step stepexpand"><span class="ph cmd">Select <span class="ph menucascade"><b>Webinars</b> > <b>+</b> > <b> Join a session</b></span>.</span></li> <li class="step stepexpand"><span class="ph cmd">Enter the <span class="ph">webinar</span> ID.</span></li> <li class="step stepexpand"><b>Optional: </b><span class="ph cmd">Customize your <a target="_blank" rel="noopener noreferrer" class="xref" title="You can switch audio modes at any point during a . This can be useful if you are having issues with your current audio method." href="https://support.goto.com/webinar/help/how-do-i-switch-audio-modes">audio</a>, <a target="_blank" rel="noopener noreferrer" class="xref" title="Share your camera and meet face-to-face with other attendees. Up to 50 (desktop app or web), 20 (iOS app), or 16 (Android app) cameras can be shared at once." href="https://support.goto.com/webinar/help/share-my-camera">camera</a>, and <a target="_blank" rel="noopener noreferrer" class="xref" title="Efficiency mode helps you save valuable resources, such as your CPU, battery, and bandwidth, and mitigate potential performance issues while continuing to collaborate seamlessly from anywhere." href="https://support.goto.com/webinar/help/what-is-efficiency-mode">performance</a> before joining the session. Remember, these settings can also be changed during the session.</span></li> <li class="step stepexpand"><span class="ph cmd">Select <b>OK, I'm ready</b> (if the session has started) or <b>Join when meeting starts</b> (if the organizer has not started the session yet).</span> <div class="info"> <div class="note" id="note_ift_clm_syb"> <span><strong><span class="imgText">Note:</span></strong> If you see <b>Join with password</b>, then the organizer added a password to the session that you need to enter before you can join. Check the <span class="ph">webinar</span> invitation for the password or contact your organizer directly. We do not store that information for security purposes.</span> </div> </div></li> </ol> </div> </div> <div class="topic task nested2 section" id="task_ynz_hlm_syb"> <h3 class="title topictitle3" id="task_ynz_hlm_syb_ug">Join in the web browser with the session ID</h3> <div class="body taskbody"> <ol class="steps" id="steps_vfg_3lm_syb"> <li class="step stepexpand"><span class="ph cmd">From a supported web browser, go to <a target="_blank" rel="noopener noreferrer" class="xref" href="https://app.goto.com">https://app.goto.com</a>.</span></li> <li class="step stepexpand"><span class="ph cmd">Enter the <span class="ph">webinar</span> ID, then select <img id="image_wfg_3lm_syb" class="inline-icon" src="https://assets.cdngetgo.com/13/fd/ce1a05f34167852f5200cd260242/mobile-join-icon.png" alt="Join icon">.</span></li> <li class="step stepexpand"><b>Optional: </b><span class="ph cmd">Customize your <a target="_blank" rel="noopener noreferrer" class="xref" title="You can switch audio modes at any point during a . This can be useful if you are having issues with your current audio method." href="https://support.goto.com/webinar/help/how-do-i-switch-audio-modes">audio</a>, <a target="_blank" rel="noopener noreferrer" class="xref" title="Share your camera and meet face-to-face with other attendees. Up to 50 (desktop app or web), 20 (iOS app), or 16 (Android app) cameras can be shared at once." href="https://support.goto.com/webinar/help/share-my-camera">camera</a>, and <a target="_blank" rel="noopener noreferrer" class="xref" title="Efficiency mode helps you save valuable resources, such as your CPU, battery, and bandwidth, and mitigate potential performance issues while continuing to collaborate seamlessly from anywhere." href="https://support.goto.com/webinar/help/what-is-efficiency-mode">performance</a> before joining the session. Remember, these settings can also be changed during the session.</span></li> <li class="step stepexpand"><span class="ph cmd">Select <b>OK, I'm ready</b> (if the session has started) or <b>Join when meeting starts</b> (if the organizer has not started the session yet).</span> <div class="info"> <div class="note" id="note_xfg_3lm_syb"> <span><strong><span class="imgText">Note:</span></strong> If you see <b>Join with password</b>, then the organizer added a password to the session that you need to enter before you can join. Check the <span class="ph">webinar</span> invitation for the password or contact your organizer directly. We do not store that information for security purposes.</span> </div> </div></li> </ol> <div class="section tasktroubleshooting" id="tasktroubleshooting_dr1_bzd_dbc"> <div class="sectionbox"> If you have trouble joining a session from the browser, ensure you are on a supported browser (latest 3 versions of Chrome or Edge) and that you <a target="_blank" rel="noopener noreferrer" class="xref" title="These are the system requirements needed to successfully join ." href="https://support.goto.com/webinar/help/goto-webinar-system-requirements-for-attendees" data-bold-id="2586783401">meet the system requirements</a>. You can try switching to a different supported browser or using an incognito/private window. If it's still not working, it's likely an issue with insufficient internet speed. At that point, try joining from the desktop or mobile app. </div> </div> </div> </div> <div class="topic task nested2 section" id="task_hkp_3lm_syb"> <h3 class="title topictitle3" id="task_hkp_3lm_syb_ug">Join in the mobile app with the session ID</h3> <div class="body taskbody"> <div id="prereq_hlw_dkw_c1c" class="section prereq"> <b>Before you begin</b>: <a target="_blank" rel="noopener noreferrer" class="xref" title="Download and install the desktop and mobile apps to access all of our great collaboration tools including breakout rooms and multi-monitor screen sharing." href="https://support.goto.com/webinar/help/how-do-i-download-and-install-the-goto-app">Download the mobile app</a>. If the app is already downloaded, make sure you're on the latest version. </div> <ol class="steps" id="steps_rcv_3lm_syb"> <li class="step stepexpand"><span class="ph cmd">Open the mobile app.</span></li> <li class="step stepexpand"><span class="ph cmd">Join the session in one of the following ways:</span> <div class="info"> <ul> <li>If you are not signed in, select <b>Join a session</b>.</li> <li>If you are signed in, select <span class="ph menucascade"><b>Webinars</b> > <b><img id="image_uqm_mlm_syb" class="inline-icon" src="https://assets.cdngetgo.com/d7/02/69a6c6394fab9a424c73c1dfdd76/goto-mobile-plus.png" alt="Plus icon"></b> > <b> Join a session</b></span>.</li> <li>Enter the <span class="ph">webinar</span> ID and select <b>Join</b>.</li> </ul> </div></li> </ol> </div> </div> <div class="topic task nested2 section" id="task_pkf_mjb_j1c"> <h3 class="title topictitle3" id="task_pkf_mjb_j1c_ug">Troubleshoot</h3> <div class="body taskbody"> <div class="section context" id="context_e2w_mjb_j1c"> <div class="sectionbox"> If you run into any issues, view <a target="_blank" rel="noopener noreferrer" class="xref" title="If you're having trouble connecting to your webinar, try some of the troubleshooting tips listed below." href="https://support.goto.com/webinar/help/no-puedo-unirme-a-mi-sesi-oacute-n-g2w060002" data-bold-id="1170033741">I can't join my session</a>. </div> </div> </div> </div> </div> <div class="topic concept nested1 sectionbox"> <h2 class="title topictitle2" id="id_723ae571-aecb-41dd-88f3-ffd80609e12d_ug">Participate in your webinar</h2> <div class="body conbody sectionbox"> <div class="abstract sectionbox"> <p class="shortdesc">Learn what tools are available and how to use them to engage fully in your session. <b>The availability of some tools depends on what the organizer enables for your session and the join method you choose.</b> Select any of the links below to learn more about a feature or to troubleshoot any issues.</p> <br> <img id="image_m1b_xdw_2bc" class="image" src="https://assets.cdngetgo.com/67/e5/11f7388a41ddb2dd98d3338ed601/goto-insession-attendee-view.png"> </div> <div class="section" id="section_njq_5nb_2bc"> <h3 class="title sectiontitle">Interact with the presenter/organizer</h3> <div class="sectionbox"> <ul> <li><b>(1)</b> Use the <b>Hand</b> icon to <a target="_blank" rel="noopener noreferrer" class="xref" title="Use reactions to quickly and easily participate in the session, this is a great way to engage without speaking. You can also raise your hand to let the organizer know you have something to say." href="https://support.goto.com/webinar/help/use-reactions">raise your hand</a>.</li> <li><b>(2)</b> Use the <b>Question</b> icon to <a target="_blank" rel="noopener noreferrer" class="xref" title="You can ask staff members (organizer, co-organizer, and presenters) a question at any time during the session from the Questions pane." href="https://support.goto.com/webinar/help/ask-questions">type your question/comment</a> and send it to the staff. <div class="note" id="note_tmj_vkb_2bc"> <span><strong><span class="imgText">Note:</span></strong> You may expect to see a regular <b>chat window</b>; however, this feature is only available if the staff initiates a chat with you first. The <b>Chat</b> option will then appear at the top left of your screen, where you can <a target="_blank" rel="noopener noreferrer" class="xref" title="Staff members (organizers, presenters, and panelists) can exchange chat messages with each other during the . The organizer can also send public chat messages to all attendees which will appear in each attendee's questions pane." href="https://support.goto.com/webinar/help/how-do-i-send-chat-messages-during-a-session">send a reply</a>.</span> </div></li> <li>Use the email address they provided in your confirmation email to reach out to the organizer directly before or after the session.</li> </ul> </div> </div> <div class="section"> <h3 class="title sectiontitle">Manage camera and audio devices/settings</h3> <div class="sectionbox"> <ul> <li><b>(3)</b> If enabled, select the <b>Camera</b> icon to <a target="_blank" rel="noopener noreferrer" class="xref" title="Share your camera and meet face-to-face with other attendees. Up to 50 (desktop app or web), 20 (iOS app), or 16 (Android app) cameras can be shared at once." href="https://support.goto.com/webinar/help/share-my-camera">share your camera</a>. <i>(Make sure you have <a target="_blank" rel="noopener noreferrer" class="xref" title="If you can't share your microphone, camera, or screen on a Mac, you may not have granted GoToMeeting permissions." href="https://support.goto.com/webinar/help/why-cant-i-access-the-microphone-share-my-camera-or-share-my-screen-on-my-mac" data-bold-id="1983041131">given access from your computer</a>. This usually pops up automatically.)</i></li> <li><b>(4)</b> Select the arrow next to the <b>Camera</b> icon to <a target="_blank" rel="noopener noreferrer" class="xref" title="For more privacy during or for a more professional look, change your camera background using our built-in Virtual Background feature or the third-party ChromaCam option." href="https://support.goto.com/webinar/help/change-webcam-background">change your background</a> or switch cameras. You can also manage your camera settings and devices (if applicable) by selecting <span class="ph menucascade"><b>Settings</b> > <b>Camera</b></span>.</li> <li><b>(5)</b> If you want to rearrange any camera's being shared during a presentation, select the <b>Active cameras</b> drop down at the top center of your screen and then select the desired arrangement.</li> <li><b>(6)</b> If enabled, select the <b>Mic</b> icon to <a target="_blank" rel="noopener noreferrer" class="xref" title="Use the Mic icon to easily mute and unmute yourself as needed." href="https://support.goto.com/webinar/help/mute-and-unmute-myself">mute and unmute yourself</a>. <i>(Make sure you have <a target="_blank" rel="noopener noreferrer" class="xref" title="If you can't share your microphone, camera, or screen on a Mac, you may not have granted GoToMeeting permissions." href="https://support.goto.com/webinar/help/why-cant-i-access-the-microphone-share-my-camera-or-share-my-screen-on-my-mac" data-bold-id="1983041131">given access from your computer</a>. This usually pops up automatically.)</i></li> <li><b>(7)</b> To <a target="_blank" rel="noopener noreferrer" class="xref" title="You can switch audio modes at any point during a . This can be useful if you are having issues with your current audio method." href="https://support.goto.com/webinar/help/how-do-i-switch-audio-modes">change your audio mode</a> (if available) or audio device, select <span class="ph menucascade"><b>Settings</b> > <b>Audio</b></span>.</li> </ul> </div> </div> <div class="section"> <h3 class="title sectiontitle">General tools</h3> <div class="sectionbox"> <ul> <li><b>(8)</b> If materials have been shared such as handouts or PDF slides, you can access them through the <b>Materials</b> icon.</li> <li>If the organizer uses other tools such as polls, those will be displayed in a pop up window for you to engage with once launched.</li> <li><b>(9)</b> If you are made presenter, you can select the <b>Share</b> icon to <a target="_blank" rel="noopener noreferrer" class="xref" title="Presenters can share their screen to attendees during a at any point. You can choose to share your entire screen or a single application." href="https://support.goto.com/webinar/help/how-do-i-share-my-screen">share your screen</a> with the audience.</li> <li><b>(10)</b> To change your display language and any other general session settings that have been enabled, select <span class="ph menucascade"><b>Settings</b> > <b>Session</b></span>.</li> <li><b>(11)</b> To switch to full-screen mode, report any issues you might be having, or get further help, select the three dots at the top left.</li> </ul> </div> </div> <div class="section"> <h3 class="title sectiontitle">Messages you might encounter</h3> <div class="sectionbox"> <ul> <li><b>Welcome to the webinar, the presentation will start soon.</b> — The host has not started the broadcast yet. Keep waiting; you're in the right place.</li> <li><b>Nobody has turned on their camera yet.</b> — No one is currently sharing their camera or screen. You're not missing anything; there's just nothing to see yet.</li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> <div class="clears"></div> </div> </div> </div> </div> <div id="js-article-feedback" class="care-article__feedback"></div> </div> </article> <aside class="care-three-column__right-column-wrapper"> <div id="js-care-three-column-right-column" class="care-three-column__right-column"> <div class="care-article__print-button-wrapper"> <button class="care-article__print-button" onclick="print()"> <span id="title">Print</span> <img id="img" src="/assets/images/care/article-print-button.svg"> </button> </div> </div> </aside> </section> <aside class="care-article__need-more-help-container is-hidden"> <div id="js-care-article-need-more-help" class="care-article__need-more-help"> <header> <button id="js-care-article-need-more-help-close-button" type="button"> <img src="/assets/images/care/topnav/icon-close.svg" alt="Close Need More Help menu"> </button> </header> <div id="js-care-article-need-more-help-content" class="care-article__need-more-help-content"></div> </div> </aside> </section> <div id="js-care-qualtrics-survey" class="care-qualtrics-survey" data-qualtrics-survey-id="ZN_aWcq5FE04UxN313"></div> <aside id="js-contact-support" class="care-contact-support"> <h4>Need help?</h4> <div class="care-contact-support__link"> <img src="https://assets.cdngetgo.com/12/4c/295270b64167b3ea9e89d33bf44f/contact-icon.png" alt="Contact icon" /> <a data-wa-link="" href="https://support.goto.com/webinar/contact" title="Contact support">Contact support </a> </div> <div class="care-contact-support__link"> <img src="https://assets.cdngetgo.com/7e/ab/d38022d941aa8f08b71b5d0d965a/community-icon.png" alt="Community icon" /> <a data-wa-link="" href="https://link.goto.com/helpful-gtw-community" title="Ask the Community">Ask the Community </a> </div> <div class="care-contact-support__link"> <img src="https://assets.cdngetgo.com/c9/a3/7e08be3340eeade4745c9f4d40b7/trainings-icon.png" alt="Training icon" /> <a data-wa-link="" href="https://link.goto.com/EmbGtwUserHelpWidget" title="Attend trainings" target="_blank">Attend trainings </a> </div> <div class="care-contact-support__link"> <img src="https://assets.cdngetgo.com/d0/8c/ba3357764a96be454c64e1f3c88c/ondemand-video-1.png" alt="Video icon" /> <a data-wa-link="" href="https://link.goto.com/helpful-gtw-videos" title="Watch videos" target="_blank">Watch videos </a> </div> </aside> <script>window.danteEmbed = "https://dante-ai.com/embed/?kb_id=54fe927e-742d-486e-a0b7-8348c8e02a33&token=74e8117e-5b0e-4654-a7e0-8677a19c3eed&modeltype=gpt-4-omnimodel&mode=false&logo=dHJ1ZQ%3D%3D&bubble=true&bubbleopen=false"</script><script src="https://dante-ai.com/bubble-embed.js"></script> </div> <div data-section="care-footer" class="care-footer is-hidden"> <footer class="footer "> <div class="footer__subnav container-fluid"> <div class="row fluid"> <div class="footer__legal footer__left-side"> <ul data-test="legal-links-left"> <li class="care-top-navigation__dropdown-menu-parent is-visible-non-authenticated is-visible-no-auth-configured has-flex-column"> <a class="js-care-top-navigation-language-dropdown-opener care-top-navigation__menu-link has-caret" href="#language" title="Language" data-toggle="dropdown" role="button" aria-haspopup="true" aria-expanded="false" data-test="navbar-right-links2" data-wa-link=""> <img class="care-top-navigation__language-dropdown-icon" src="/assets/images/care/topnav/icon-globe-outlined.svg" alt="Language selector icon" /> <img class="care-top-navigation__language-dropdown-icon has-open-state" src="/assets/images/care/topnav/icon-globe-filled.svg" alt="Language selector icon" /> <span class="js-dropdown-opener-text"></span> </a> <ul class="care-top-navigation__language-dropdown care-top-navigation__dropdown-menu" role="menu" aria-labelledby="js-care-top-navigation-language-dropdown"> <li role="menuitem"><a data-wa-link="" href="en" class="js-care-top-navigation-language js-care-top-navigation-language-en care-top-navigation__menu-link" data-test="navbar-language-en" title="English">English </a></li> <li role="menuitem"><a data-wa-link="" href="fr" class="js-care-top-navigation-language js-care-top-navigation-language-fr care-top-navigation__menu-link" data-test="navbar-language-fr" title="français">français </a></li> <li role="menuitem"><a data-wa-link="" href="it" class="js-care-top-navigation-language js-care-top-navigation-language-it care-top-navigation__menu-link" data-test="navbar-language-it" title="italiano">italiano </a></li> <li role="menuitem"><a data-wa-link="" href="de" class="js-care-top-navigation-language js-care-top-navigation-language-de care-top-navigation__menu-link" data-test="navbar-language-de" title="Deutsch">Deutsch </a></li> <li role="menuitem"><a data-wa-link="" href="es" class="js-care-top-navigation-language js-care-top-navigation-language-es care-top-navigation__menu-link" data-test="navbar-language-es" title="español">español </a></li> <li role="menuitem"><a data-wa-link="" href="pt" class="js-care-top-navigation-language js-care-top-navigation-language-pt care-top-navigation__menu-link" data-test="navbar-language-pt" title="português">português </a></li> <li role="menuitem"><a data-wa-link="" href="nl" class="js-care-top-navigation-language js-care-top-navigation-language-nl care-top-navigation__menu-link" data-test="navbar-language-nl" title="Nederlands">Nederlands </a></li> </ul> </li> <li data-test="About Us"><a data-wa-link="" href="https://link.goto.com/aboutus" title="About Us" target="_blank">About Us </a></li> <li data-test="Terms of Service"><a data-wa-link="" href="https://link.goto.com/tos" title="Terms of Service" target="_blank">Terms of Service </a></li> <li data-test="Privacy Policy"><a data-wa-link="" href="https://link.goto.com/privacy-policy" title="Privacy Policy" target="_blank">Privacy Policy </a></li> <li data-test="Trademark"><a data-wa-link="" href="https://link.goto.com/trademark" title="Trademark" target="_blank">Trademark </a></li> <li data-test="Browse Products" tabindex="0" class="footer-more-products"><span>Browse Products</span></li> </ul> </div> <div class="footer__legal footer__right-side"> <ul data-test="legal-links-right"> <li><span class="footer-copyright">Copyright © 2024 GoTo Group, Inc. All rights reserved</span></li> </ul> </div> <section data-section="care-product-selector" class="lmi-product-selector" style="display: none;"> <div class="prod-containers"> <div class="prod-column-list"> <div class="prod-column-inner"> <div class="prod-column"> <h3 class="column-title" data-test="Collaboration Products">Collaboration Products</h3> <div class="download-article"> <div class="download-article-header footer__products"> <a data-wa-link="" href="https://www.goto.com/connect"> <span data-test="footer-icon-GoTo Connect" class="product-logo goto_connect_v2"></span> <h3 data-test="footer-marketing-GoTo Connect">GoTo Connect</h3> </a> </div> </div> <div class="download-article"> <div class="download-article-header footer__products"> <a data-wa-link="" href="https://www.goto.com/meeting"> <span data-test="footer-icon-GoTo Meeting" class="product-logo goto_meeting_v2"></span> <h3 data-test="footer-marketing-GoTo Meeting">GoTo Meeting</h3> </a> </div> </div> <div class="download-article"> <div class="download-article-header footer__products"> <a data-wa-link="" href="https://www.goto.com/webinar"> <span data-test="footer-icon-GoTo Webinar" class="product-logo goto_webinar_v2"></span> <h3 data-test="footer-marketing-GoTo Webinar">GoTo Webinar</h3> </a> </div> </div> <div class="download-article"> <div class="download-article-header footer__products"> <a data-wa-link="" href="https://www.goto.com/training"> <span data-test="footer-icon-GoTo Training" class="product-logo goto_training_v2"></span> <h3 data-test="footer-marketing-GoTo Training">GoTo Training</h3> </a> </div> </div> <div class="download-article"> <div class="download-article-header footer__products"> <a data-wa-link="" href="https://www.join.me"> <span data-test="footer-icon-join.me" class="product-logo joinme"></span> <h3 data-test="footer-marketing-join.me">join.me</h3> </a> </div> </div> <div class="download-article"> <div class="download-article-header footer__products"> <a data-wa-link="" href="https://grasshopper.com"> <span data-test="footer-icon-Grasshopper" class="product-logo grasshopper"></span> <h3 data-test="footer-marketing-Grasshopper">Grasshopper</h3> </a> </div> </div> <div class="download-article"> <div class="download-article-header footer__products"> <a data-wa-link="" href="https://www.goto.com/openvoice"> <span data-test="footer-icon-OpenVoice" class="product-logo openvoice"></span> <h3 data-test="footer-marketing-OpenVoice">OpenVoice</h3> </a> </div> </div> </div> <div class="prod-column"> <h3 class="column-title" data-test="Remote Solutions Products">Remote Solutions Products</h3> <div class="download-article"> <div class="download-article-header footer__products"> <a data-wa-link="" href="https://www.goto.com/it-management/resolve"> <span data-test="footer-icon-GoTo Resolve" class="product-logo goto_resolve_v2"></span> <h3 data-test="footer-marketing-GoTo Resolve">GoTo Resolve</h3> </a> </div> </div> <div class="download-article"> <div class="download-article-header footer__products"> <a data-wa-link="" href="https://www.logmeinrescue.com"> <span data-test="footer-icon-Rescue" class="product-logo rescue"></span> <h3 data-test="footer-marketing-Rescue">Rescue</h3> </a> </div> </div> <div class="download-article"> <div class="download-article-header footer__products"> <a data-wa-link="" href="https://get.gotoassist.com"> <span data-test="footer-icon-GoToAssist" class="product-logo gotoassist_remote_support_v5"></span> <h3 data-test="footer-marketing-GoToAssist">GoToAssist</h3> </a> </div> </div> </div> <div class="prod-column"> <h3 class="column-title" data-test="Access Products">Access Products</h3> <div class="download-article"> <div class="download-article-header footer__products"> <a data-wa-link="" href="https://www.logmein.com/pro"> <span data-test="footer-icon-Pro" class="product-logo pro"></span> <h3 data-test="footer-marketing-Pro">Pro</h3> </a> </div> </div> <div class="download-article"> <div class="download-article-header footer__products"> <a data-wa-link="" href="https://www.logmein.com/central"> <span data-test="footer-icon-Central" class="product-logo central"></span> <h3 data-test="footer-marketing-Central">Central</h3> </a> </div> </div> <div class="download-article"> <div class="download-article-header footer__products"> <a data-wa-link="" href="https://get.gotomypc.com"> <span data-test="footer-icon-GoToMyPC" class="product-logo gotomypc"></span> <h3 data-test="footer-marketing-GoToMyPC">GoToMyPC</h3> </a> </div> </div> </div> </div> </div> </div> </section> <div class="care-boldaiw2c2c"> </div> <div class="care-bold-webform"> </div> <div class="clearBoth"></div> </div> </div> </footer> </div> <script type="text/javascript" src="https://assets.cdngetgo.com/resource/assets/scripts/care/care-vendors.min.76fda3bff1a649a7ab7fb53f9f92b046.gz.js" id="care-vendors-js"></script> <script type="text/javascript" src="https://assets.cdngetgo.com/resource/assets/scripts/care/stand-alone-scripts/care-modified-auth.b176cafd234c16110926a5cf2c704bdd.gz.js"></script> <script type="text/javascript" src="https://assets.cdngetgo.com/resource/assets/scripts/care/stand-alone-scripts/care-avatar-timestamp.7e95842acf000add15b32ced4bad9fd5.gz.js"></script> <script type="text/javascript" defer src="https://www.google.com/recaptcha/api.js?render=6Ld1RuIUAAAAAM2u6LHAAG29vsnyhPRwzsZ6Ofej"></script> <script type="text/javascript" src="https://assets.cdngetgo.com/resource/assets/scripts/care/main.min.66630592263d293ed852740297198569.gz.js" id="mainjs"></script>  <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-TJ3FRGN" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>  <script type="text/javascript"> var url = window.location.href; if (url.includes('coronavirus') || url.includes('corona') || url.includes('covid19')) { $('.language-dropdown-menu').click(function(event) { // disable all the languages other than english for this page $('.language-dropdown li a').each(function() { if (!$(this).hasClass('link-selected')) { $(this).parent().addClass('disabled'); $(this).removeClass('hilite-lang') } }); }); } </script>  <script type='text/javascript'> // Copied from: https://feedback.goto.com/SIE/?Q_ZID=ZN_5iKJXT3guDEhTbo // The tempQSIConfig.hostedJSLocation, tempQSIConfig.baseURL and tempQSIConfig,surveyTakingBaseURL had to be updated to the vanity URL we have (function() { if (typeof window.QSI === 'undefined') { window.QSI = {}; } var tempQSIConfig = { "hostedJSLocation": "https://feedback.goto.com/dxjsmodule/", "baseURL": "https://feedback.goto.com", "surveyTakingBaseURL": "https://feedback.goto.com/spoke/all/jam", "zoneId": "ZN_5iKJXT3guDEhTbo" }; // If QSI.config is defined in snippet, merge with QSIConfig from orchestrator-handler. if (typeof window.QSI.config !== 'undefined' && typeof window.QSI.config === 'object') { // This merges the user defined QSI.config with the handler defined QSIConfig // If both objects have a property with the same name, // then the second object property overwrites the first. for (var attrname in tempQSIConfig) { window.QSI.config[attrname] = tempQSIConfig[attrname]; } } else { window.QSI.config = tempQSIConfig; } window.QSI.shouldStripQueryParamsInQLoc = false; })(); /*@preserve ***Version 2.6.0*** */ /*@license * Copyright 2002 - 2018 Qualtrics, LLC. * All rights reserved. * * Notice: All code, text, concepts, and other information herein (collectively, the * "Materials") are the sole property of Qualtrics, LLC, except to the extent * otherwise indicated. The Materials are proprietary to Qualtrics and are protected * under all applicable laws, including copyright, patent (as applicable), trade * secret, and contract law. Disclosure or reproduction of any Materials is strictly * prohibited without the express prior written consent of an authorized signatory * of Qualtrics. For disclosure requests, please contact notice@qualtrics.com. */ try { !function(e){function n(n){for(var t,i,r=n[0],a=n[1],d=0,c=[];d<r.length;d++)i=r[d],o[i]&&c.push(o[i][0]),o[i]=0;for(t in a)Object.prototype.hasOwnProperty.call(a,t)&&(e[t]=a[t]);for(s&&s(n);c.length;)c.shift()()}var t={},o={8:0};function i(e){var n=window.QSI.__webpack_get_script_src__,t=function(e){return r.p+""+({}[e]||e)+"."+{0:"359d61a4bede3503bcc2",1:"501605ce4477bfa69af3",2:"c193f2158f1c3bcaf968",3:"f3f3d698d7210cb48540",4:"ad96bd3d79bf68a30ae5",5:"7f6087f6083f6e2a4abe",6:"b9e54805626a34f6609e",7:"ad7af24456cfea5f2e92",9:"dcee7e6e7f0968c72f4f",10:"e8413c07d3ef4bc6a10a",11:"5dd2d2924de8600790bb",12:"0be1301d54981f0d910b",13:"9b56ce35f06b9a5586da",14:"a5a11b35851a51d3e7c7",15:"318554322305d7212659",16:"be6e4c9807b8b8db42f9",17:"febbc96e16bb1511e62c",18:"bac44902703accdfc765",19:"66fc902473dc5d79a6d3",20:"f3b3f85a2598d058a0d9",21:"988d8c06c5ec3c14d342",22:"dfcf9b566d14d82d658f"}[e]+".chunk.js?Q_CLIENTVERSION=2.6.0&Q_CLIENTTYPE=web"}(e);return n&&n(e,r.p,t)||t}function r(n){if(t[n])return t[n].exports;var o=t[n]={i:n,l:!1,exports:{}};return e[n].call(o.exports,o,o.exports,r),o.l=!0,o.exports}r.e=function(e){var n=[],t=o[e];if(0!==t)if(t)n.push(t[2]);else{var a=new Promise((function(n,i){t=o[e]=[n,i]}));n.push(t[2]=a);var d,c=document.createElement("script");c.charset="utf-8",c.timeout=120,r.nc&&c.setAttribute("nonce",r.nc),c.src=i(e);var s=new Error;d=function(n){c.onerror=c.onload=null,clearTimeout(l);var t=o[e];if(0!==t){if(t){var i=n&&("load"===n.type?"missing":n.type),r=n&&n.target&&n.target.src;s.message="Loading chunk "+e+" failed.\n("+i+": "+r+")",s.type=i,s.request=r,t[1](s)}o[e]=void 0}};var l=setTimeout((function(){d({type:"timeout",target:c})}),12e4);c.onerror=c.onload=d,document.head.appendChild(c)}return Promise.all(n)},r.m=e,r.c=t,r.d=function(e,n,t){r.o(e,n)||Object.defineProperty(e,n,{enumerable:!0,get:t})},r.r=function(e){"undefined"!=typeof Symbol&&Symbol.toStringTag&&Object.defineProperty(e,Symbol.toStringTag,{value:"Module"}),Object.defineProperty(e,"__esModule",{value:!0})},r.t=function(e,n){if(1&n&&(e=r(e)),8&n)return e;if(4&n&&"object"==typeof e&&e&&e.__esModule)return e;var t=Object.create(null);if(r.r(t),Object.defineProperty(t,"default",{enumerable:!0,value:e}),2&n&&"string"!=typeof e)for(var o in e)r.d(t,o,function(n){return e[n]}.bind(null,o));return t},r.n=function(e){var n=e&&e.__esModule?function(){return e.default}:function(){return e};return r.d(n,"a",n),n},r.o=function(e,n){return Object.prototype.hasOwnProperty.call(e,n)},r.p="",r.oe=function(e){throw console.error(e),e};var a=window["WAFQualtricsWebpackJsonP-cloud-2.6.0"]=window["WAFQualtricsWebpackJsonP-cloud-2.6.0"]||[],d=a.push.bind(a);a.push=n,a=a.slice();for(var c=0;c<a.length;c++)n(a[c]);var s=d;r(r.s=1)}([function(e,n,t){"use strict";t.d(n,"a",(function(){return i}));var o=function(){return(o=Object.assign||function(e){for(var n,t=1,o=arguments.length;t<o;t++)for(var i in n=arguments[t])Object.prototype.hasOwnProperty.call(n,i)&&(e[i]=n[i]);return e}).apply(this,arguments)};var i=function(){var e,n,i=window.QSI,r=window.QSI;if(void 0!==r.Request){var a=r.config.interceptId||r.config.zoneId||r.config.targetingId||r.global.ID,d=r.global.legacyId,c={isEditing:r.config.editing,newId:a,oldId:d,sameIdLoaded:a===d,closelyLoaded:!1,debug:r.config.debug};r.dbg&&r.dbg.c?r.dbg.c("Multiple zone detected with info "+JSON.stringify(c)):(c.closelyLoaded=!0,r.closelyLoadedMultiZoneInfo=JSON.stringify(c))}var s,l=window.QSI=o(o({},i),{reg:i.reg||{},ed:i.ed||{},reqID:i.reqID||{},Request:i.Request||{},overrides:i.overrides||{},shouldStripQueryParamsInQLoc:!!i.shouldStripQueryParamsInQLoc,config:o({zoneId:"",brandId:""},i.config),global:o(o({reqIDsDetected:(null===(e=i.global)||void 0===e?void 0:e.reqIDsDetected)||new Set,srMultiZoneErrors:(null===(n=i.global)||void 0===n?void 0:n.srMultiZoneErrors)||0,currentZIndex:2e9,intercepts:{},eventTrackers:[],featureFlags:{},enableJSSanitization:!1,latencySamplePercentage:.02,alreadyFetchedJSModules:[],maxCookieSize:null},i.global),{isHostedJS:function(){return!1},clientType:"web",clientVersion:"2.6.0",hostedJSLocation:i.config.hostedJSLocation||i.config.clientBaseURL,legacyId:i.config.interceptId||i.config.zoneId||i.config.targetingId||i.global.ID}),isFullDbgInitialized:!1,baseURL:"",LoadingState:i.LoadingState||[],PendingQueue:i.PendingQueue||[],debugConfig:i.debugConfig||{},getBaseURLFromConfigAndOverrides:function(){var e="";if(l.overrides.baseURL)e=l.overrides.baseURL;else if(l.config.baseURL)e=l.config.baseURL;else if(e="siteintercept.qualtrics.com",l.config.brandId){if(!l.config.zoneId)throw"You must specify a zoneId";e=l.config.zoneId.replace("_","").toLowerCase()+"-"+l.config.brandId.toLowerCase()+"."+e}return 0===e.indexOf("https://")?e=e.substring(8):0===e.indexOf("http://")?e=e.substring(7):0===e.indexOf("//")&&(e=e.substring(2)),"https://"+e},getSRBaseURLFromConfigAndOverrides:function(e){var n=l.global.baseURL;if(l.overrides.srBaseURL)n=l.overrides.srBaseURL;else if((null==e?void 0:e.includes("gov1"))||n.includes("gov1"))n="gov1.sr.qualtrics.com";else switch(n){case"https://s1.b1-prv.qualtrics.com":n="https://sr.b1-prv.qualtrics.com";break;case"https://s1.st3.qualtrics.com":case"https://s1.g1-iad.qualtrics.com":case"https://s1.g1-cmh.qualtrics.com":n="https://sr.st3.qualtrics.com";break;default:n="https://sr.qualtrics.com"}return 0===n.indexOf("https://")?n=n.substring(8):0===n.indexOf("http://")?n=n.substring(7):0===n.indexOf("//")&&(n=n.substring(2)),"https://"+n},initFullDbg:function(){l.isFullDbgInitialized=!0},getClientVersionQueryString:function(){var e={Q_CLIENTVERSION:l.global.clientVersion||"unknown",Q_CLIENTTYPE:l.global.clientType||"unknown"};return void 0!==l.clientTypeVariant&&(e.Q_CLIENTTYPE+=l.clientTypeVariant),l.generateQueryString(e)},generateQueryString:function(e){var n=[];for(var t in e)if(Object.prototype.hasOwnProperty.call(e,t)){var o=t;e[t]&&(o+="="+encodeURIComponent(e[t])),n.push(o)}return n.join("&")}});if(!l.global.legacyId)throw"You must specify a zoneId or zoneId and interceptId";return l.global.reqIDsDetected.add(l.global.legacyId),l.global.baseURL=l.getBaseURLFromConfigAndOverrides(),l.global.srBaseUrl=l.getSRBaseURLFromConfigAndOverrides(),l.global.isHostedJS()&&(l.global.enableJSSanitization=void 0===l.config.enableJSSanitization||!!l.config.enableJSSanitization),l.baseURL=l.baseURL||l.overrides.siBaseURL||l.global.baseURL+"/WRSiteInterceptEngine/",l.global.hostedJSLocation=l.overrides.hostedJSLocation||l.global.hostedJSLocation,s=l.global.hostedJSLocation,t.p=s,window.QSI.__webpack_get_script_src__=function(e,n,t){return t+"&Q_BRANDID="+encodeURIComponent(window.QSI.config.brandId||window.QSI.global.brandID||window.location.host)},l}()},function(e,n,t){e.exports=t(2)},function(e,n,t){"use strict";t.r(n);var o=t(0);function i(){var e;window.QSI_TESTING_MODE||(document.currentScript&&(e=document.currentScript.src),t.e(12).then(t.bind(null,68)).then((function(n){(0,n.initialize)(e)})))}"function"!=typeof window.Promise||"function"!=typeof window.IntersectionObserver||"function"!=typeof window.fetch?function(e,n){var t=e+":"+o.a.global.clientVersion;if(-1===o.a.global.alreadyFetchedJSModules.indexOf(t)){var i=document.createElement("script");i.src=window.QSI.global.hostedJSLocation+e+"Module.js?";var r=[];r.push(o.a.getClientVersionQueryString()),(-1!==window.location.href.indexOf("Q_DEBUG")||o.a.config.debug)&&r.push("Q_DEBUG=true"),i.src+=r.join("&"),i.defer=!0,i.addEventListener("load",(function(){try{if(!0===window.QSI.wrongModuleVersionRequested)return void n("Script: "+e+" failed to load because an unavailable version was requested.");o.a.global.alreadyFetchedJSModules.push(t),n()}catch(e){void 0!==window.QSI&&window.QSI.dbg&&window.QSI.dbg.e&&window.QSI.dbg.e(e)}}),!1),i.addEventListener("error",(function(){try{n("Script: "+e+" failed to load.")}catch(e){void 0!==window.QSI&&window.QSI.dbg&&window.QSI.dbg.e&&window.QSI.dbg.e(e)}})),document.body.appendChild(i)}else n()}("Polyfills",(function(e){e||i()})):i()}]); } catch(e) { if (typeof QSI !== 'undefined' && QSI.dbg && QSI.dbg.e) { QSI.dbg.e(e); } } </script>   <div id="consent_blackbar"></div> <div id="teconsent" &text=true></div>  </body> </html>