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Customer Experience Professional Services
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dubpne">Transformez vos opérations et accélérez votre réussite avec les services professionnels de Zendesk. En collaborant avec nous, vous bénéficierez de conseils d’experts qui vous assureront un retour sur investissement rapide et des résultats immédiats. Nos consultants vous guideront à chaque étape du processus pour vous offrir une intégration fluide et une efficacité optimale. </p></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 kHpSgQ"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Notre approche</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Notre équipe de services professionnels concevra une solution adaptée à vos objectifs commerciaux et de service client. Quelle que soit la complexité ou l’urgence de votre mise en œuvre, nos experts travailleront avec vous pour trouver la meilleure approche. Vous pourrez avancer sereinement, sachant que tout sera fait comme il se doit, dans les délais et en respectant votre budget. Découvrez comment les services professionnels de Zendesk ont permis à <a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/customer/github/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Github<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> de mettre en œuvre des applications personnalisées, des API de la marketplace et une intégration de Slack pour la gestion des tickets</p><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 ialojv"><a href="#interest" data-interaction-type="button-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 bbMVeg" data-garden-id="buttons.anchor" data-garden-version="8.76.2">En savoir plus</a></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Voici ce que nous pouvons faire pour vous aider</h2><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Nous vous accompagnons à chaque étape de votre parcours</h4></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 khrxgA Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Déploiement</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Lancez votre parcours de CX en toute confiance Nos experts en CX vous aident à vous lancer rapidement, grâce à un déploiement Zendesk qui donne la priorité à l’évolutivité et à la création de processus stratégiques.</p><a target="_blank" rel="noopener noreferrer" href="https://web-assets.zendesk.com/pdf/launch-overview.pdf" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">En savoir plus</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Disponible en anglais uniquement.</p></div></div><div class="StyledCol-sc-inuw62-0 khrxgA Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Optimisation</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Améliorez votre expérience client et celle de vos agents. Grâce à leur connaissance détaillée de nos produits, nos experts travailleront à vos côtés pour évaluer votre configuration actuelle. Ils vous aideront également à identifier toute nouvelle fonctionnalité ou tout nouveau processus susceptible de vous aider à réussir.</p><a target="_blank" rel="noopener noreferrer" href="https://web-assets.zendesk.com/pdf/optimization-services.pdf" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">En savoir plus</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Disponible en anglais uniquement.</p></div></div><div class="StyledCol-sc-inuw62-0 khrxgA Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Services d’IA</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Accélérez l’amélioration de vos expériences clients grâce à Zendesk AI, avec l’aide des experts Zendesk. Bénéficiez d’un délai de rentabilisation rapide de votre implémentation de l’IA, de vos bonnes pratiques et des analyses de votre expert.</p><a target="_blank" rel="noopener noreferrer" href="https://web-assets.zendesk.com/pdf/Zendesk_Professional_Services_AI-Related.pdf" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">En savoir plus</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Disponible en anglais uniquement.</p></div></div><div class="StyledCol-sc-inuw62-0 khrxgA Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Transformation</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Élaborez une stratégie et mettez en œuvre votre vision à long terme en matière de CX grâce aux conseils de nos experts leaders du secteur. De la conception du centre d’aide au développement d’applications personnalisées et au travail d’intégration, nous collaborerons avec votre équipe pour concevoir et exécuter une feuille de route de CX basée sur vos objectifs commerciaux à long terme.</p><a target="_blank" rel="noopener noreferrer" href="https://web-assets.zendesk.com/Zendesk_Advisory_Services.pdf" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">En savoir plus</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Disponible en anglais uniquement.</p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Vous pouvez compter sur nous sur le long terme</h2></div></div><div class="StyledRow-sc-xjsdg1-0 jcTdzb Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 khrxgA Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Zendesk Assist</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Bénéficiez des conseils d’un expert Zendesk sans recruter une nouvelle ressource à plein temps. Zendesk Assist vous offre un consultant Zendesk dédié pour vous aider dans vos tâches Zendesk. Qu’il s’agisse de vous offrir une aide pratique pour la configuration de votre instance, une orientation contextualisée, des bonnes pratiques pour utiliser nos API ou pour la création d’applications personnalisées, nous sommes là pour vous.</p><a target="_blank" rel="noopener noreferrer" href="https://web-assets.zendesk.com/pdf/zendesk-assist.pdf" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">En savoir plus</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Disponible en anglais uniquement.</p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Les meilleures expériences client <br/>sont conçues grâce à Zendesk</h2></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gOpaft Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="LogotypeRowstyle__LogotypeRowRoot-sc-p9wc1w-0 xUHoC"><div class="LogotypeRowstyle__LogotypeRowBasic-sc-p9wc1w-3 fNogSY sc-78799275-12 TxtYW"><img src="https://web-assets.zendesk.com/images/p-customer-experience/logo-stanley-black-decker.svg" alt="Stanley Black & Decker" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-customer-experience/logo-medidata.png" alt="Medidata" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/content/customers/Tesco/Tesco_Logo.svg.png" alt="Tesco" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-customer-experience/logo-mailchimp.svg" alt="Mailchimp" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/content/customers/Box_cyan.png" alt="Box" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Les avantages d’un partenariat avec Zendesk</h2></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 kKKaRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Rentabilisation rapide</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Atténuez les risques et accélérez votre rentabilisation. Nous faisons le gros du travail pour que vous puissiez réduire le délai de rentabilisation et déployer votre instance en toute confiance.</p></div></div><div class="StyledCol-sc-inuw62-0 kKKaRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Visez un succès à long terme</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Transformez votre expérience client et pérennisez vos opérations grâce à nos stratégies et bonnes pratiques éprouvées. Forts d’une multitude de réussites clients et d’une vaste expérience, nous utilisons nos connaissances pour apporter des résultats concrets à votre entreprise</p></div></div><div class="StyledCol-sc-inuw62-0 kKKaRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Connaissances et expérience</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Bénéficiez des connaissances et de l’expérience de nos experts techniques qui ont travaillé avec certaines des plus grandes entreprises au monde. Nos experts adoptent une approche collaborative pour permettre à votre équipe de s’approprier Zendesk et d’appliquer les bonnes pratiques.</p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><section style="padding-bottom:16px;padding-top:32px" class="Basestyle__BaseRoot-sc-3zktjg-1 hPNIKC"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 dcrKXn Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 bbWTuI Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 eeRNBW"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 heYmwg"><img src="https://d26a57ydsghvgx.cloudfront.net/product/Customer%20Story%20Images/GitHub_Logo.png" alt="GitHub" class="Quotestyle__QuoteImg-sc-rczw5k-1 cKaysk"/><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">« Travailler avec l’équipe de services Zendesk nous a permis de passer à Zendesk en un temps record et d’acquérir de nombreux outils d’expérience client de qualité sans efforts particuliers de la part de nos équipes. L’équipe a élaboré un plan stratégique solide et nous a aidés à mieux cerner nos mesures d’assistance clés. »</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">– Premila Anand, Directrice des opérations d’assistance chez GitHub</p></cite><a href="/customer/github/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN Quotestyle__QuoteLink-sc-rczw5k-3 goXaRa" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">En savoir plus</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"></div></div></div></div></div><div class="StyledCol-sc-inuw62-0 bbWTuI Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 eeRNBW"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 heYmwg"><img src="https://d1eipm3vz40hy0.cloudfront.net/images/Customer+Stories+/PURE/Pure_logo_green.png" alt="PURE Insurance" class="Quotestyle__QuoteImg-sc-rczw5k-1 cKaysk"/><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">« En plus de partager ses connaissances sur les produits et fonctionnalités Zendesk, notre responsable Assist peut recommander des stratégies et des configurations d’un point de vue de technicien, d’administrateur ou de centre d’assistance. »</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">– Ryan Easton, Vice-président des services technologiques par intérim, PURE Insurance</p></cite><a href="/customer/pure-insurance/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN Quotestyle__QuoteLink-sc-rczw5k-3 goXaRa" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">En savoir plus</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"></div></div></div></div></div></div></div></div></section></div></div></section><section id="interest" class="Basestyle__BaseRoot-sc-3zktjg-1 cWOqFD"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 jcTdzb Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">En savoir plus</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Parlez-nous un peu de vous pour que nous puissions entamer une conversation.</p></div></div><div class="StyledRow-sc-xjsdg1-0 jcTdzb Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 fSMris Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><form novalidate="" data-nmw-id="global.Forms.FormPresets.CustomerExperienceForm" class="sc-282c669f-1 kVPAwm"><div class="sc-282c669f-0 eKCTwr"><div data-form-step="0" class="sc-282c669f-0 sc-282c669f-7 eKCTwr jOPidz"><div class="sc-cc6550bd-0 hzsnEk"><div class="StyledField-sc-12gzfsu-0 iRSmTf FormFieldstyle__FormFieldRoot-sc-1tygcda-5 jNKamx" data-garden-id="forms.field" data-garden-version="8.76.2"><label data-garden-container-id="containers.field.label" data-garden-container-version="3.0.19" id=":R19apla76:--label" for=":R19apla76:--input" class="StyledLabel-sc-2utmsz-0 PAtA-D FormFieldstyle__FormFieldLabel-sc-1tygcda-8 cxwVBS" data-garden-id="forms.input_label" data-garden-version="8.76.2">Prénom</label><div class="FormFieldstyle__FormFieldWrapper-sc-1tygcda-7 hHdcVj"><input data-garden-container-id="containers.field.input" data-garden-container-version="3.0.19" id=":R19apla76:--input" aria-labelledby=":R19apla76:--label" name="FirstName" label="Prénom" autoComplete="given-name" class="StyledTextInput-sc-k12n8x-0 cARRrT Inputstyle__InputRoot-sc-zmwkx5-0 lfHWbP" data-garden-id="forms.input" data-garden-version="8.76.2" aria-invalid="false" value=""/><div class="FormFieldstyle__FormFieldIcons-sc-1tygcda-4 bAhBqb"></div></div></div></div><div class="sc-cc6550bd-0 hzsnEk"><div class="StyledField-sc-12gzfsu-0 iRSmTf FormFieldstyle__FormFieldRoot-sc-1tygcda-5 jNKamx" data-garden-id="forms.field" data-garden-version="8.76.2"><label data-garden-container-id="containers.field.label" data-garden-container-version="3.0.19" id=":R1hapla76:--label" for=":R1hapla76:--input" class="StyledLabel-sc-2utmsz-0 PAtA-D FormFieldstyle__FormFieldLabel-sc-1tygcda-8 cxwVBS" data-garden-id="forms.input_label" data-garden-version="8.76.2">Nom</label><div class="FormFieldstyle__FormFieldWrapper-sc-1tygcda-7 hHdcVj"><input data-garden-container-id="containers.field.input" data-garden-container-version="3.0.19" id=":R1hapla76:--input" aria-labelledby=":R1hapla76:--label" name="LastName" label="Nom" autoComplete="family-name" class="StyledTextInput-sc-k12n8x-0 cARRrT Inputstyle__InputRoot-sc-zmwkx5-0 lfHWbP" data-garden-id="forms.input" data-garden-version="8.76.2" aria-invalid="false" value=""/><div class="FormFieldstyle__FormFieldIcons-sc-1tygcda-4 bAhBqb"></div></div></div></div><div class="sc-cc6550bd-0 hzsnEk"><div class="StyledField-sc-12gzfsu-0 iRSmTf FormFieldstyle__FormFieldRoot-sc-1tygcda-5 jNKamx" data-garden-id="forms.field" data-garden-version="8.76.2"><label data-garden-container-id="containers.field.label" data-garden-container-version="3.0.19" id=":Raapla76:--label" for=":Raapla76:--input" class="StyledLabel-sc-2utmsz-0 PAtA-D FormFieldstyle__FormFieldLabel-sc-1tygcda-8 cxwVBS" data-garden-id="forms.input_label" data-garden-version="8.76.2">E-mail professionnel</label><div class="FormFieldstyle__FormFieldWrapper-sc-1tygcda-7 hHdcVj"><input data-garden-container-id="containers.field.input" data-garden-container-version="3.0.19" id=":Raapla76:--input" aria-labelledby=":Raapla76:--label" name="owner.email" label="E-mail professionnel" type="email" class="StyledTextInput-sc-k12n8x-0 cARRrT Inputstyle__InputRoot-sc-zmwkx5-0 lfHWbP" data-garden-id="forms.input" data-garden-version="8.76.2" aria-invalid="false" value=""/><div class="FormFieldstyle__FormFieldIcons-sc-1tygcda-4 bAhBqb"></div></div></div></div><div class="sc-cc6550bd-0 hzsnEk"><div class="StyledField-sc-12gzfsu-0 iRSmTf FormFieldstyle__FormFieldRoot-sc-1tygcda-5 jNKamx" data-garden-id="forms.field" data-garden-version="8.76.2"><label data-garden-container-id="containers.field.label" data-garden-container-version="3.0.19" id=":Rbapla76:--label" for=":Rbapla76:--input" class="StyledLabel-sc-2utmsz-0 PAtA-D FormFieldstyle__FormFieldLabel-sc-1tygcda-8 cxwVBS" data-garden-id="forms.input_label" data-garden-version="8.76.2">Numéro de téléphone</label><div class="FormFieldstyle__FormFieldWrapper-sc-1tygcda-7 hHdcVj"><input data-garden-container-id="containers.field.input" data-garden-container-version="3.0.19" id=":Rbapla76:--input" aria-labelledby=":Rbapla76:--label" name="address.phone" label="Numéro de téléphone" type="tel" class="StyledTextInput-sc-k12n8x-0 cARRrT Inputstyle__InputRoot-sc-zmwkx5-0 lfHWbP" data-garden-id="forms.input" data-garden-version="8.76.2" aria-invalid="false" value=""/><div class="FormFieldstyle__FormFieldIcons-sc-1tygcda-4 bAhBqb"></div></div></div></div><div class="sc-cc6550bd-0 hzsnEk"><div class="StyledField-sc-12gzfsu-0 iRSmTf FormFieldstyle__FormFieldRoot-sc-1tygcda-5 jNKamx" data-garden-id="forms.field" data-garden-version="8.76.2"><label data-garden-container-id="containers.field.label" data-garden-container-version="3.0.19" id=":Rcapla76:--label" for=":Rcapla76:--input" class="StyledLabel-sc-2utmsz-0 PAtA-D FormFieldstyle__FormFieldLabel-sc-1tygcda-8 cxwVBS" data-garden-id="forms.input_label" data-garden-version="8.76.2">Êtes-vous un client Zendesk ?</label><div class="FormFieldstyle__FormFieldWrapper-sc-1tygcda-7 hHdcVj"><div class="Selectstyle__SelectWrapper-sc-16xuwc1-0 eINFkd"><div data-garden-id="forms.select_wrapper" data-garden-version="8.76.2" aria-invalid="false" class="StyledTextInput-sc-k12n8x-0 StyledTextFauxInput-sc-yqw7j9-0 StyledSelectWrapper-sc-i7b6hw-0 emMFji GFqV ejWlNx"><select data-garden-container-id="containers.field.input" data-garden-container-version="3.0.19" id=":Rcapla76:--input" aria-labelledby=":Rcapla76:--label" name="account.customer" label="Êtes-vous un client Zendesk ?" class="StyledTextInput-sc-k12n8x-0 StyledSelect-sc-8xdxpt-0 emMFji dPizxK Selectstyle__SelectRoot-sc-16xuwc1-1 fVyvBW" data-garden-id="forms.select" data-garden-version="8.76.2" aria-invalid="false"><option value="" selected="">Sélectionner</option><option value="Yes">Oui</option><option value="No">Non</option><option value="I'm currently in a Zendesk trial">Je fais actuellement un essai Zendesk</option></select></div><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" theme="[object Object]" class="Selectstyle__SelectIcon-sc-16xuwc1-2 etYetZ"><path d="M.978 3.869 0 4.874l6.979 6.79a1.545 1.545 0 0 0 2.126.085l.091-.085L16 4.86l-.991-.991-6.804 6.804c-.066.066-.135.075-.206.024l-.036-.031L.977 3.869z"></path></svg></div><div class="FormFieldstyle__FormFieldIcons-sc-1tygcda-4 bAhBqb"></div></div></div></div></div><div data-form-step="1" class="sc-282c669f-0 sc-282c669f-7 eKCTwr gKNVZB"><div style="display:none"><div class="sc-cc6550bd-0 hzsnEk"><div class="StyledField-sc-12gzfsu-0 iRSmTf FormFieldstyle__FormFieldRoot-sc-1tygcda-5 jNKamx" data-garden-id="forms.field" data-garden-version="8.76.2"><label data-garden-container-id="containers.field.label" data-garden-container-version="3.0.19" id=":Rdipla76:--label" for=":Rdipla76:--input" class="StyledLabel-sc-2utmsz-0 PAtA-D FormFieldstyle__FormFieldLabel-sc-1tygcda-8 cxwVBS" data-garden-id="forms.input_label" data-garden-version="8.76.2">Pays</label><div class="FormFieldstyle__FormFieldWrapper-sc-1tygcda-7 hHdcVj"><div class="Selectstyle__SelectWrapper-sc-16xuwc1-0 eINFkd"><div data-garden-id="forms.select_wrapper" data-garden-version="8.76.2" aria-invalid="false" class="StyledTextInput-sc-k12n8x-0 StyledTextFauxInput-sc-yqw7j9-0 StyledSelectWrapper-sc-i7b6hw-0 emMFji GFqV ejWlNx"><select data-garden-container-id="containers.field.input" data-garden-container-version="3.0.19" id=":Rdipla76:--input" aria-labelledby=":Rdipla76:--label" name="MailingCountry" label="Pays" autoComplete="country-name" class="StyledTextInput-sc-k12n8x-0 StyledSelect-sc-8xdxpt-0 emMFji dPizxK Selectstyle__SelectRoot-sc-16xuwc1-1 fVyvBW" data-garden-id="forms.select" data-garden-version="8.76.2" aria-invalid="false"><option value="" selected="">Sélectionner</option><option value="Afghanistan">Afghanistan</option><option value="Albania">Albanie</option><option value="Algeria">Algérie</option><option value="American Samoa">Samoa américaines</option><option value="Andorra">Andorre</option><option value="Angola">Angola</option><option value="Anguilla">Anguilla</option><option value="Antarctica">Antarctique</option><option value="Antigua and Barbuda">Antigua-et-Barbuda</option><option value="Argentina">Argentine</option><option value="Armenia">Arménie</option><option value="Aruba">Aruba</option><option value="Australia">Australie</option><option value="Austria">Autriche</option><option value="Azerbaijan">Azerbaïdjan</option><option value="Bahamas">Bahamas</option><option value="Bahrain">Bahreïn</option><option value="Bangladesh">Bangladesh</option><option value="Barbados">Barbade</option><option value="Belarus">Bélarus</option><option value="Belgium">Belgique</option><option value="Belize">Belize</option><option value="Bermuda">Bermudes</option><option value="Bhutan">Bhoutan</option><option value="Bolivia">Bolivie</option><option value="Bosnia and Herzegovina">Bosnie-Herzégovine</option><option value="Botswana">Botswana</option><option value="Brazil">Brésil</option><option value="Brunei Darussalam">Brunei Darussalam</option><option value="Bulgaria">Bulgarie</option><option value="Burkina Faso">Burkina Faso</option><option value="Burundi">Burundi</option><option value="Cabo Verde">Cap-Vert</option><option value="Cambodia">Cambodge</option><option value="Cameroon">Cameroun</option><option value="Canada">Canada</option><option value="Cayman Islands">Îles Caïmans</option><option value="Central African Republic">République centrafricaine</option><option value="Chad">Tchad</option><option value="Chile">Chili</option><option value="China">Chine</option><option value="Christmas Island">Île Christmas</option><option value="Cocos (Keeling) Islands">Îles Coco (Keeling)</option><option value="Colombia">Colombie</option><option value="Comoros">Comores</option><option value="Congo">Congo</option><option value="Congo, the Democratic Republic of the">République démocratique du Congo</option><option value="Cook Islands">Îles Cook</option><option value="Costa Rica">Costa Rica</option><option value="Cote d'Ivoire">Côte d’Ivoire</option><option value="Croatia">Croatie</option><option value="Cyprus">Chypre</option><option value="Czech Republic">République tchèque</option><option value="Denmark">Danemark</option><option value="Djibouti">Djibouti</option><option value="Dominica">Dominique</option><option value="Dominican Republic">République dominicaine</option><option value="Ecuador">Équateur</option><option value="Egypt">Égypte</option><option value="El Salvador">El Salvador</option><option value="Equatorial Guinea">Guinée équatoriale</option><option value="Eritrea">Érythrée</option><option value="Estonia">Estonie</option><option value="Ethiopia">Éthiopie</option><option value="Falkland Islands (Malvinas)">Îles Falkland (Malouines)</option><option value="Faroe Islands">Îles Féroé</option><option value="Fiji">Fidji</option><option value="Finland">Finlande</option><option value="France">France</option><option value="French Guiana">Guyane française</option><option value="French Polynesia">Polynésie française</option><option value="French Southern Territories">Terres australes françaises</option><option value="Gabon">Gabon</option><option value="Gambia">Gambie</option><option value="Georgia">Géorgie</option><option value="Germany">Allemagne</option><option value="Ghana">Ghana</option><option value="Gibraltar">Gibraltar</option><option value="Greece">Grèce</option><option value="Greenland">Groenland</option><option value="Grenada">Grenade</option><option value="Guadeloupe">Guadeloupe</option><option value="Guam">Guam</option><option value="Guatemala">Guatemala</option><option value="Guinea">Guinée</option><option value="Guinea-Bissau">Guinée-Bissau</option><option value="Guyana">Guyana</option><option value="Haiti">Haïti</option><option value="Holy See (Vatican City State)">Saint-Siège (Cité du Vatican)</option><option value="Honduras">Honduras</option><option value="Hong Kong">Hong Kong</option><option value="Hungary">Hongrie</option><option value="Iceland">Islande</option><option value="India">Inde</option><option value="Indonesia">Indonésie</option><option value="Iraq">Irak</option><option value="Ireland">Irlande</option><option value="Israel">Israël</option><option value="Italy">Italie</option><option value="Jamaica">Jamaïque</option><option value="Japan">Japon</option><option value="Jordan">Jordanie</option><option value="Kazakhstan">Kazakhstan</option><option value="Kenya">Kenya</option><option value="Kiribati">Kiribati</option><option value="Korea, Republic of">République de Corée</option><option value="Kosovo">Kosovo</option><option value="Kuwait">Koweït</option><option value="Kyrgyzstan">Kirghizistan</option><option value="Lao People's Democratic Republic">République démocratique populaire lao (Laos)</option><option value="Latvia">Lettonie</option><option value="Lebanon">Liban</option><option value="Lesotho">Lesotho</option><option value="Liberia">Libéria</option><option value="Libyan Arab Jamahiriya">Jamahiriya arabe libyenne</option><option value="Liechtenstein">Liechtenstein</option><option value="Lithuania">Lituanie</option><option value="Luxembourg">Luxembourg</option><option value="Macao">Macao</option><option value="North Macedonia">Macédoine du Nord</option><option value="Madagascar">Madagascar</option><option value="Malawi">Malawi</option><option value="Malaysia">Malaisie</option><option value="Maldives">Maldives</option><option value="Mali">Mali</option><option value="Malta">Malte</option><option value="Marshall Islands">Îles Marshall</option><option value="Martinique">Martinique</option><option value="Mauritania">Mauritanie</option><option value="Mauritius">Maurice</option><option value="Mayotte">Mayotte</option><option value="Mexico">Mexique</option><option value="Micronesia, Federal States of">États fédérés de Micronésie</option><option value="Moldova, Republic of">République de Moldavie</option><option value="Monaco">Monaco</option><option value="Mongolia">Mongolie</option><option value="Montenegro">Monténégro</option><option value="Montserrat">Montserrat</option><option value="Morocco">Maroc</option><option value="Mozambique">Mozambique</option><option value="Myanmar, Burma">Myanmar, Birmanie</option><option value="Namibia">Namibie</option><option value="Nauru">Nauru</option><option value="Nepal">Népal</option><option value="Netherlands">Pays-Bas</option><option value="New Caledonia">Nouvelle-Calédonie</option><option value="New Zealand">Nouvelle-Zélande</option><option value="Nicaragua">Nicaragua</option><option value="Niger">Niger</option><option value="Nigeria">Nigéria</option><option value="Niue">Niue</option><option value="Northern Mariana Islands">Îles Mariannes du Nord</option><option value="Norway">Norvège</option><option value="Oman">Oman</option><option value="Pakistan">Pakistan</option><option value="Palau">Palaos</option><option value="Palestinian Territory, Occupied">Territoires palestiniens occupés</option><option value="Panama">Panama</option><option value="Papua New Guinea">Papouasie-Nouvelle-Guinée</option><option value="Paraguay">Paraguay</option><option value="Peru">Pérou</option><option value="Philippines">Philippines</option><option value="Pitcairn">Pitcairn</option><option value="Poland">Pologne</option><option value="Portugal">Portugal</option><option value="Puerto Rico">Puerto Rico</option><option value="Qatar">Qatar</option><option value="Reunion">Réunion</option><option value="Romania">Roumanie</option><option value="Rwanda">Rwanda</option><option value="Saint Kitts and Nevis">Saint-Kitts-et-Nevis</option><option value="Saint Lucia">Sainte-Lucie</option><option value="Saint Vincent and the Grenadines">Saint-Vincent-et-les-Grenadines</option><option value="San Marino">Saint-Marin</option><option value="Sao Tome and Principe">Sao Tomé-et-Principe</option><option value="Samoa">Samoa</option><option value="Saudi Arabia">Arabie saoudite</option><option value="Senegal">Sénégal</option><option value="Serbia">Serbie</option><option value="Seychelles">Seychelles</option><option value="Sierra Leone">Sierra Leone</option><option value="Singapore">Singapour</option><option value="Slovakia">Slovaquie</option><option value="Slovenia">Slovénie</option><option value="Solomon Islands">Îles Salomon</option><option value="Somalia">Somalie</option><option value="South Africa">Afrique du Sud</option><option value="South Sudan">Soudan du Sud</option><option value="Spain">Espagne</option><option value="Sri Lanka">Sri Lanka</option><option value="Suriname">Suriname</option><option value="Eswatini">Eswatini</option><option value="Sweden">Suède</option><option value="Switzerland">Suisse</option><option value="Taiwan">Taïwan</option><option value="Tajikistan">Tadjikistan</option><option value="Tanzania, United Republic of">République unie de Tanzanie</option><option value="Thailand">Thaïlande</option><option value="Tibet">Tibet</option><option value="Timor-Leste">Timor oriental</option><option value="Togo">Togo</option><option value="Tokelau">Tokelau</option><option value="Tonga">Tonga</option><option value="Trinidad and Tobago">Trinité-et-Tobago</option><option value="Tunisia">Tunisie</option><option value="Turkey">Türkiye</option><option value="Turkmenistan">Turkménistan</option><option value="Turks and Caicos Islands">Îles Turks-et-Caicos</option><option value="Tuvalu">Tuvalu</option><option value="Uganda">Ouganda</option><option value="Ukraine">Ukraine</option><option value="United Arab Emirates">Émirats arabes unis</option><option value="United Kingdom">Royaume-Uni</option><option value="United States">États-Unis</option><option value="Uruguay">Uruguay</option><option value="U.S. Virgin Islands">Îles Vierges des États-Unis</option><option value="Uzbekistan">Ouzbékistan</option><option value="Vanuatu">Vanuatu</option><option value="Venezuela">Venezuela</option><option value="Viet Nam">Vietnam</option><option value="Virgin Islands, British">Îles Vierges britanniques</option><option value="Wallis and Futuna">Wallis-et-Futuna</option><option value="Western Sahara">Sahara occidental</option><option value="Yemen">Yémen</option><option value="Zambia">Zambie</option><option value="Zimbabwe">Zimbabwe</option></select></div><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" theme="[object Object]" class="Selectstyle__SelectIcon-sc-16xuwc1-2 etYetZ"><path d="M.978 3.869 0 4.874l6.979 6.79a1.545 1.545 0 0 0 2.126.085l.091-.085L16 4.86l-.991-.991-6.804 6.804c-.066.066-.135.075-.206.024l-.036-.031L.977 3.869z"></path></svg></div><div class="FormFieldstyle__FormFieldIcons-sc-1tygcda-4 bAhBqb"></div></div></div></div></div><div class="sc-cc6550bd-0 hzsnEk"><div class="StyledField-sc-12gzfsu-0 iRSmTf FormFieldstyle__FormFieldRoot-sc-1tygcda-5 jNKamx" data-garden-id="forms.field" data-garden-version="8.76.2"><label data-garden-container-id="containers.field.label" data-garden-container-version="3.0.19" id=":Reipla76:--label" for=":Reipla76:--input" class="StyledLabel-sc-2utmsz-0 PAtA-D FormFieldstyle__FormFieldLabel-sc-1tygcda-8 cxwVBS" data-garden-id="forms.input_label" data-garden-version="8.76.2">Pays</label><div class="FormFieldstyle__FormFieldWrapper-sc-1tygcda-7 hHdcVj"><div class="Selectstyle__SelectWrapper-sc-16xuwc1-0 eINFkd"><div data-garden-id="forms.select_wrapper" data-garden-version="8.76.2" aria-invalid="false" class="StyledTextInput-sc-k12n8x-0 StyledTextFauxInput-sc-yqw7j9-0 StyledSelectWrapper-sc-i7b6hw-0 emMFji GFqV ejWlNx"><select data-garden-container-id="containers.field.input" data-garden-container-version="3.0.19" id=":Reipla76:--input" aria-labelledby=":Reipla76:--label" name="selectedCountry" label="Pays" autoComplete="country-name" class="StyledTextInput-sc-k12n8x-0 StyledSelect-sc-8xdxpt-0 emMFji dPizxK Selectstyle__SelectRoot-sc-16xuwc1-1 fVyvBW" data-garden-id="forms.select" data-garden-version="8.76.2" aria-invalid="false"><option value="" selected="">Sélectionner</option><option value="Afghanistan">Afghanistan</option><option value="Albania">Albanie</option><option value="Algeria">Algérie</option><option value="American Samoa">Samoa américaines</option><option value="Andorra">Andorre</option><option value="Angola">Angola</option><option value="Anguilla">Anguilla</option><option value="Antarctica">Antarctique</option><option value="Antigua and Barbuda">Antigua-et-Barbuda</option><option value="Argentina">Argentine</option><option value="Armenia">Arménie</option><option value="Aruba">Aruba</option><option value="Australia">Australie</option><option value="Austria">Autriche</option><option value="Azerbaijan">Azerbaïdjan</option><option value="Bahamas">Bahamas</option><option value="Bahrain">Bahreïn</option><option value="Bangladesh">Bangladesh</option><option value="Barbados">Barbade</option><option value="Belarus">Bélarus</option><option value="Belgium">Belgique</option><option value="Belize">Belize</option><option value="Bermuda">Bermudes</option><option value="Bhutan">Bhoutan</option><option value="Bolivia">Bolivie</option><option value="Bosnia and Herzegovina">Bosnie-Herzégovine</option><option value="Botswana">Botswana</option><option value="Brazil">Brésil</option><option value="Brunei Darussalam">Brunei Darussalam</option><option value="Bulgaria">Bulgarie</option><option value="Burkina Faso">Burkina Faso</option><option value="Burundi">Burundi</option><option value="Cabo Verde">Cap-Vert</option><option value="Cambodia">Cambodge</option><option value="Cameroon">Cameroun</option><option value="Canada">Canada</option><option value="Cayman Islands">Îles Caïmans</option><option value="Central African Republic">République centrafricaine</option><option value="Chad">Tchad</option><option value="Chile">Chili</option><option value="China">Chine</option><option value="Christmas Island">Île Christmas</option><option value="Cocos (Keeling) Islands">Îles Coco (Keeling)</option><option value="Colombia">Colombie</option><option value="Comoros">Comores</option><option value="Congo">Congo</option><option value="Congo, the Democratic Republic of the">République démocratique du Congo</option><option value="Cook Islands">Îles Cook</option><option value="Costa Rica">Costa Rica</option><option value="Cote d'Ivoire">Côte d’Ivoire</option><option value="Croatia">Croatie</option><option value="Cyprus">Chypre</option><option value="Czech Republic">République tchèque</option><option value="Denmark">Danemark</option><option value="Djibouti">Djibouti</option><option value="Dominica">Dominique</option><option value="Dominican Republic">République dominicaine</option><option value="Ecuador">Équateur</option><option value="Egypt">Égypte</option><option value="El Salvador">El Salvador</option><option value="Equatorial Guinea">Guinée équatoriale</option><option value="Eritrea">Érythrée</option><option value="Estonia">Estonie</option><option value="Ethiopia">Éthiopie</option><option value="Falkland Islands (Malvinas)">Îles Falkland (Malouines)</option><option value="Faroe Islands">Îles Féroé</option><option value="Fiji">Fidji</option><option value="Finland">Finlande</option><option value="France">France</option><option value="French Guiana">Guyane française</option><option value="French Polynesia">Polynésie française</option><option value="French Southern Territories">Terres australes françaises</option><option value="Gabon">Gabon</option><option value="Gambia">Gambie</option><option value="Georgia">Géorgie</option><option value="Germany">Allemagne</option><option value="Ghana">Ghana</option><option value="Gibraltar">Gibraltar</option><option value="Greece">Grèce</option><option value="Greenland">Groenland</option><option value="Grenada">Grenade</option><option value="Guadeloupe">Guadeloupe</option><option value="Guam">Guam</option><option value="Guatemala">Guatemala</option><option value="Guinea">Guinée</option><option value="Guinea-Bissau">Guinée-Bissau</option><option value="Guyana">Guyana</option><option value="Haiti">Haïti</option><option value="Holy See (Vatican City State)">Saint-Siège (Cité du Vatican)</option><option value="Honduras">Honduras</option><option value="Hong Kong">Hong Kong</option><option value="Hungary">Hongrie</option><option value="Iceland">Islande</option><option value="India">Inde</option><option value="Indonesia">Indonésie</option><option value="Iraq">Irak</option><option value="Ireland">Irlande</option><option value="Israel">Israël</option><option value="Italy">Italie</option><option value="Jamaica">Jamaïque</option><option value="Japan">Japon</option><option value="Jordan">Jordanie</option><option value="Kazakhstan">Kazakhstan</option><option value="Kenya">Kenya</option><option value="Kiribati">Kiribati</option><option value="Korea, Republic of">République de Corée</option><option value="Kosovo">Kosovo</option><option value="Kuwait">Koweït</option><option value="Kyrgyzstan">Kirghizistan</option><option value="Lao People's Democratic Republic">République démocratique populaire lao (Laos)</option><option value="Latvia">Lettonie</option><option value="Lebanon">Liban</option><option value="Lesotho">Lesotho</option><option value="Liberia">Libéria</option><option value="Libyan Arab Jamahiriya">Jamahiriya arabe libyenne</option><option value="Liechtenstein">Liechtenstein</option><option value="Lithuania">Lituanie</option><option value="Luxembourg">Luxembourg</option><option value="Macao">Macao</option><option value="North Macedonia">Macédoine du Nord</option><option value="Madagascar">Madagascar</option><option value="Malawi">Malawi</option><option value="Malaysia">Malaisie</option><option value="Maldives">Maldives</option><option value="Mali">Mali</option><option value="Malta">Malte</option><option value="Marshall Islands">Îles Marshall</option><option value="Martinique">Martinique</option><option value="Mauritania">Mauritanie</option><option value="Mauritius">Maurice</option><option value="Mayotte">Mayotte</option><option value="Mexico">Mexique</option><option value="Micronesia, Federal States of">États fédérés de Micronésie</option><option value="Moldova, Republic of">République de Moldavie</option><option value="Monaco">Monaco</option><option value="Mongolia">Mongolie</option><option value="Montenegro">Monténégro</option><option value="Montserrat">Montserrat</option><option value="Morocco">Maroc</option><option value="Mozambique">Mozambique</option><option value="Myanmar, Burma">Myanmar, Birmanie</option><option value="Namibia">Namibie</option><option value="Nauru">Nauru</option><option value="Nepal">Népal</option><option value="Netherlands">Pays-Bas</option><option value="New Caledonia">Nouvelle-Calédonie</option><option value="New Zealand">Nouvelle-Zélande</option><option value="Nicaragua">Nicaragua</option><option value="Niger">Niger</option><option value="Nigeria">Nigéria</option><option value="Niue">Niue</option><option value="Northern Mariana Islands">Îles Mariannes du Nord</option><option value="Norway">Norvège</option><option value="Oman">Oman</option><option value="Pakistan">Pakistan</option><option value="Palau">Palaos</option><option value="Palestinian Territory, Occupied">Territoires palestiniens occupés</option><option value="Panama">Panama</option><option value="Papua New Guinea">Papouasie-Nouvelle-Guinée</option><option value="Paraguay">Paraguay</option><option value="Peru">Pérou</option><option value="Philippines">Philippines</option><option value="Pitcairn">Pitcairn</option><option value="Poland">Pologne</option><option value="Portugal">Portugal</option><option value="Puerto Rico">Puerto Rico</option><option value="Qatar">Qatar</option><option value="Reunion">Réunion</option><option value="Romania">Roumanie</option><option value="Rwanda">Rwanda</option><option value="Saint Kitts and Nevis">Saint-Kitts-et-Nevis</option><option value="Saint Lucia">Sainte-Lucie</option><option value="Saint Vincent and the Grenadines">Saint-Vincent-et-les-Grenadines</option><option value="San Marino">Saint-Marin</option><option value="Sao Tome and Principe">Sao Tomé-et-Principe</option><option value="Samoa">Samoa</option><option value="Saudi Arabia">Arabie saoudite</option><option value="Senegal">Sénégal</option><option value="Serbia">Serbie</option><option value="Seychelles">Seychelles</option><option value="Sierra Leone">Sierra Leone</option><option value="Singapore">Singapour</option><option value="Slovakia">Slovaquie</option><option value="Slovenia">Slovénie</option><option value="Solomon Islands">Îles Salomon</option><option value="Somalia">Somalie</option><option value="South Africa">Afrique du Sud</option><option value="South Sudan">Soudan du Sud</option><option value="Spain">Espagne</option><option value="Sri Lanka">Sri Lanka</option><option value="Suriname">Suriname</option><option value="Eswatini">Eswatini</option><option value="Sweden">Suède</option><option value="Switzerland">Suisse</option><option value="Taiwan">Taïwan</option><option value="Tajikistan">Tadjikistan</option><option value="Tanzania, United Republic of">République unie de Tanzanie</option><option value="Thailand">Thaïlande</option><option value="Tibet">Tibet</option><option value="Timor-Leste">Timor oriental</option><option value="Togo">Togo</option><option value="Tokelau">Tokelau</option><option value="Tonga">Tonga</option><option value="Trinidad and Tobago">Trinité-et-Tobago</option><option value="Tunisia">Tunisie</option><option value="Turkey">Türkiye</option><option value="Turkmenistan">Turkménistan</option><option value="Turks and Caicos Islands">Îles Turks-et-Caicos</option><option value="Tuvalu">Tuvalu</option><option value="Uganda">Ouganda</option><option value="Ukraine">Ukraine</option><option value="United Arab Emirates">Émirats arabes unis</option><option value="United Kingdom">Royaume-Uni</option><option value="United States">États-Unis</option><option value="Uruguay">Uruguay</option><option value="U.S. Virgin Islands">Îles Vierges des États-Unis</option><option value="Uzbekistan">Ouzbékistan</option><option value="Vanuatu">Vanuatu</option><option value="Venezuela">Venezuela</option><option value="Viet Nam">Vietnam</option><option value="Virgin Islands, British">Îles Vierges britanniques</option><option value="Wallis and Futuna">Wallis-et-Futuna</option><option value="Western Sahara">Sahara occidental</option><option value="Yemen">Yémen</option><option value="Zambia">Zambie</option><option value="Zimbabwe">Zimbabwe</option></select></div><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" theme="[object Object]" class="Selectstyle__SelectIcon-sc-16xuwc1-2 etYetZ"><path d="M.978 3.869 0 4.874l6.979 6.79a1.545 1.545 0 0 0 2.126.085l.091-.085L16 4.86l-.991-.991-6.804 6.804c-.066.066-.135.075-.206.024l-.036-.031L.977 3.869z"></path></svg></div><div 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pour vous","katamari-cx-hero-2":"Experte en service client et incollable sur nos produits, notre équipe est là pour vous aider à proposer une expérience client qui fait toute la différence. De l’implémentation stratégique au service en continu, nous veillons à ce que vous tiriez le meilleur parti de Zendesk.","katamari-cx-hero-3":"Téléchargez le guide","katamari-1":"L’expertise qui accélère votre réussite","katamari-2":"Transformez vos opérations et accélérez votre réussite avec les services professionnels de Zendesk. En collaborant avec nous, vous bénéficierez de conseils d’experts qui vous assureront un retour sur investissement rapide et des résultats immédiats. Nos consultants vous guideront à chaque étape du processus pour vous offrir une intégration fluide et une efficacité optimale. ","katamari-3":"Notre approche","katamari-4":"Notre équipe de services professionnels concevra une solution adaptée à vos objectifs commerciaux et de service client. Quelle que soit la complexité ou l’urgence de votre mise en œuvre, nos experts travailleront avec vous pour trouver la meilleure approche. Vous pourrez avancer sereinement, sachant que tout sera fait comme il se doit, dans les délais et en respectant votre budget. Découvrez comment les services professionnels de Zendesk ont permis à \u003ca href=\"https://www.zendesk.com/customer/github/\"\u003eGithub\u003c/a\u003e de mettre en œuvre des applications personnalisées, des API de la marketplace et une intégration de Slack pour la gestion des tickets","katamari-5":"En savoir plus","katamari-6":"Voici ce que nous pouvons faire pour vous aider","katamari-7":"\u003cimg src=\"https://web-assets.zendesk.com/images/p-customer-experience/rabbit-hat.svg\" width=\"47\" height=\"68\"\u003eNous vous accompagnons à chaque étape de votre parcours","katamari-8":"Déploiement","katamari-9":"Lancez votre parcours de CX en toute confiance Nos experts en CX vous aident à vous lancer rapidement, grâce à un déploiement Zendesk qui donne la priorité à l’évolutivité et à la création de processus stratégiques.","katamari-swap-1":"\u003ca class=\"golion-gen-btn-line\" target=\"_blank\" href=\"https://d1eipm3vz40hy0.cloudfront.net/pdf/growth-launch.pdf\"\u003eGrowth Launch\u003c/a\u003e\u003cbr\u003e\u003cbr\u003e\u003ca class=\"golion-gen-btn-line\" target=\"_blank\" href=\"https://d1eipm3vz40hy0.cloudfront.net/pdf/pro-launch.pdf\"\u003ePro Launch\u003c/a\u003e\u003cbr\u003e\u003cbr\u003e\u003ca class=\"golion-gen-btn-line\" target=\"_blank\" href=\"https://d1eipm3vz40hy0.cloudfront.net/pdf/enterprise-launch.pdf\"\u003eEnterprise Launch\u003c/a\u003e\u003cbr\u003e\u003cbr\u003e\u003cp class=\"caption localized-content js-localized-content\" data-hide-for=\"en-us en-gb\"\u003eAvailable in English only.\u003c/p\u003e","katamari-13":"Optimisation","katamari-14":"Améliorez votre expérience client et celle de vos agents. Grâce à leur connaissance détaillée de nos produits, nos experts travailleront à vos côtés pour évaluer votre configuration actuelle. Ils vous aideront également à identifier toute nouvelle fonctionnalité ou tout nouveau processus susceptible de vous aider à réussir.","katamari-15":"En savoir plus","katamari-16":"Transformation","katamari-17":"Élaborez une stratégie et mettez en œuvre votre vision à long terme en matière de CX grâce aux conseils de nos experts leaders du secteur. De la conception du centre d’aide au développement d’applications personnalisées et au travail d’intégration, nous collaborerons avec votre équipe pour concevoir et exécuter une feuille de route de CX basée sur vos objectifs commerciaux à long terme.","katamari-swap-2":"\u003ca class=\"golion-gen-btn-line\" target=\"_blank\" href=\"https://d1eipm3vz40hy0.cloudfront.net/pdf/Zendesk_Whitepaper_kb_D2.pdf\"\u003eEn savoir plus\u003c/a\u003e\r\n\u003cbr\u003e\r\n\u003cbr\u003e\r\n\u003cp class=\"caption localized-content js-localized-content\" data-hide-for=\"en-us en-gb\"\u003eDisponible en anglais uniquement.\u003c/p\u003e","katamari-20":"\u003cimg src=\"https://web-assets.zendesk.com/images/p-customer-experience/backpack.svg\" width=\"47\" height=\"68\"\u003eVous pouvez compter sur nous sur le long terme","katamari-21":"Zendesk Assist","katamari-22":"Bénéficiez des conseils d’un expert Zendesk sans recruter une nouvelle ressource à plein temps. 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