Managing DNS using cPanel Zone Editor - Krystal Hosting Knowledge Base

<!DOCTYPE html> <html lang="en"> <head> <title>Managing DNS using cPanel Zone Editor - Krystal Hosting Knowledge Base</title> <meta name="description" content="DNS stands for Domain Name System - simply it's the system which converts friendly URLs (Uniform Resource Locators), like www.krystal.uk to IP addresses - the unique numbers that all sites and servic…"> <meta name="viewport" content="width=device-width, initial-scale=1"> <link rel="shortcut icon" href="https://files.helpdocs.io/8nzbvyta9f/favicon.svg"> <meta property="og:title" content="Managing DNS using cPanel Zone Editor"> <meta property="twitter:title" content="Managing DNS using cPanel Zone Editor"> <meta property="og:type" content="article"> <meta property="twitter:card" content="summary_large_image"> <meta property="og:image" content="https://files.helpdocs.io/8nzbvyta9f/articles/e8dyypahfr/1650983610516/managing-dns-cpanel-zone-editor-image-1.png"> <meta property="twitter:image:src" content="https://files.helpdocs.io/8nzbvyta9f/articles/e8dyypahfr/1650983610516/managing-dns-cpanel-zone-editor-image-1.png"> <meta property="og:url" content="https://help.krystal.io/domains/managing-dns-using-c-panel-zone-editor"> <meta property="twitter:site" content="https://help.krystal.io"> <meta property="article:published_time" content="2022-04-26T14:15:28Z"> <meta property="article:modified_time" content="2023-06-30T16:21:11Z"> <meta property="og:site_name" content="Krystal Hosting"> <script type="application/ld+json">{"@context":"http://schema.org","@type":"TechArticle","articleBody":"DNS stands for Domain Name System - simply it's the system which converts friendly URLs (Uniform Resource Locators), like www.krystal.uk to IP addresses - the unique numbers that all sites and services on the internet have to enable them to connect with each other. The most common DNS records are A (Address) records, CNAME (Canonical Name, or alias) records and MX (Mail Exchanger) records - whilst there are many other types of records these are the most common ones you will likely need to edit or create. You can manage DNS records for your domains through the Zone Editor in the DOMAINS section of cPanel. Opening Zone Editor presents a screen where you can quickly add an A, CNAME or MX record - by clicking the + buttons. Remember to add a trailing. to any Fully Qualified Domain Name (FQDN) you enter - not doing so will result in the domain name being appended to whatever you enter. e.g. adding blog.krystaldemo.co.uk (without a trailing.) would result in a record for blog.krystaldemo.co.uk.krystaldemo.co.uk - likely not what you are after. To avoid this enter blog.krystaldemo.co.uk. or simply enter the name part - in the above example this would be blog and the domain will be appended. Adding an A (Address) record. Clicking + A Record will present the following pop-up where you can enter the new records Name and IP Address - and then click Add an A Record. Adding a CNAME (Canonical Name) record. Clicking + CNAME Record will present the following where you can enter the NAME and your desired CNAME - and then click Add a CNAME Record. Adding an MX (Mail eXchanger) record. Clicking + MX Record will present the following where you can enter the Priority and Destination server name for the new mail exchanger - and then click Add an MX Record. However, it's more than likely you'll want to see what's currently in place for a domain before making any changes, and you can do that by clicking on the Manage button next to the domain to view all that domains DNS records. From here, you can click the Dropdown Arrow on the Add Record option to add a new DNS Zone. To Edit an entry. In the Manage view, you can click the Edit button next to any entry to edit it. To Add other record types. To add new entries in the Manage view click the + Add Record drop-down and select the record type and then enter the appropriate details.","articleSection":"Domains","author":{"@type":"Person","image":"https://www.gravatar.com/avatar/c7d18870382596718fcad368bbae3ecd?d=mm\u0026s=150","name":"Ben Oates"},"dateCreated":"2022-04-26T14:15:28Z","dateModified":"2023-06-30T16:21:11Z","datePublished":"2022-04-26T14:15:28Z","headline":"Managing DNS using cPanel Zone Editor","image":"https://files.helpdocs.io/8nzbvyta9f/articles/e8dyypahfr/1650983610516/managing-dns-cpanel-zone-editor-image-1.png","mainEntityOfPage":"https://help.krystal.io/domains/managing-dns-using-c-panel-zone-editor","publisher":{"@type":"Organization","logo":"https://files.helpdocs.io/8nzbvyta9f/logo.png?t=1669998786961","name":"krystal"},"thumbnailUrl":"https://files.helpdocs.io/8nzbvyta9f/articles/e8dyypahfr/1650983610516/managing-dns-cpanel-zone-editor-image-1.png","url":"https://help.krystal.io/domains/managing-dns-using-c-panel-zone-editor","version":8,"wordCount":418}</script> <link rel="canonical" href="https://help.krystal.io/domains/managing-dns-using-c-panel-zone-editor"> <link rel="stylesheet" href="https://cdn.helpdocs.io/css/highlightjs-github-gist.min.css?v=1732636207">  <script src="https://cdn.helpdocs.io/js/jquery.min.js?v=1565690126"></script> <script src="https://cdn.helpdocs.io/js/tether.min.js?v=1565690126"></script> <script src="https://cdn.helpdocs.io/js/bootstrap.min.js?v=1565690126"></script> <link rel="stylesheet" href="https://cdn.helpdocs.io/css/bootstrap.min.css?v=1565690126"> <link rel="stylesheet" href="https://cdn.helpdocs.io/css/font-awesome.min.css?v=1565690126"> <link rel="stylesheet" href="https://cdn.helpdocs.io/css/tether.min.css?v=1565690126"> <link rel="stylesheet" href="https://cdn.helpdocs.io/css/glyphicons.css?v=1565690126">  <link href="https://cdnjs.cloudflare.com/ajax/libs/magnific-popup.js/1.1.0/magnific-popup.min.css" type="text/css" rel="stylesheet"><script src="https://cdnjs.cloudflare.com/ajax/libs/magnific-popup.js/1.1.0/jquery.magnific-popup.min.js" type="text/javascript"></script><script type="text/javascript"> (function() { $(function() { $('#article img').each(function() { $(this).wrap('<a></a>'); 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font-size: 0.8em; display: inline-block; border-radius: 3px; font-weight: normal; } header>.container-fluid { margin: 0; padding: 0; } .large-heading-text { font-weight: 600; margin-bottom: 1em; } .hvr-card { box-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.12); border: 1px solid rgba(0, 0, 0, 0.06); border-radius: 4px; overflow-x: hidden; transition: box-shadow 0.5s ease; margin-bottom: 2rem; } .hvr-card:hover { box-shadow: 0 5px 10px 0 rgba(0, 0, 0, 0.10) } .card-block { padding: 1em 1em 0em 1em; min-height: 270px; } a.card-link > .card-block { display: flex; flex-direction: column; } a.card-link .card-description { flex-grow: 1; } #article a { color: #3E4856 !important; } #home .card-block { min-height: 435px; } #related .card-block, #search-articles .card-block { min-height: 0px !important; } .card-title { font-size: 20px; color: #182229; /* CHANGE TO DYNAMIC */ } .card-link:hover { text-decoration: none; } .card-link:focus { text-decoration: none; } .card-description { color: #4D5A6D; line-height: 20px; font-size: 14px; } .small-capital-text { font-size: 0.9rem; font-weight: 600; color: #4D5A6D; text-transform: uppercase; } .small-capital-text a { color: #4D5A6D; /* CHANGE TO DYNAMIC */ text-decoration: none; } .author-text span:first-of-type { padding-left: 0.5em; } .author-text { border-top: 1px solid rgba(0, 0, 0, 0.06); padding-top: 1em; } .card-link p.author-text { margin-bottom: 0; } .author-image { max-height: 30px; display: inline-block; border-radius: 4px; border: 2px solid white; } .author-image:not(:first-of-type) { margin-left: -10px; } /* Header Navigation Bar */ .top-bar{ background: #1e1b3d; color: #fff; padding-bottom: 8px; padding-top: 8px; font-size: 0.8em; } .top-bar-title{ color: hsla(0,0%,100%,.5); font-weight: bold; } /* Header */ @media only screen and (min-device-width: 320px) { .navbar { margin-left: -15px; margin-right: -15px; } } @media only screen and (min-width: 481px) { .navbar { margin-left: -30px; margin-right: -30px; } } .bg-faded { height: 170px; background-color: #FF519E; /* CHANGE TO DYNAMIC */ padding: 30px 45px; } .navbar-brand>span { color: white; /* CHANGE TO DYNAMIC */ font-weight: 600; } .nav-items { float: right; } @media only screen and (min-device-width: 0px) and (max-device-width: 480px) { li.custom-link, li.statuspage { display: none; } } .navbar-light .navbar-nav .nav-link { color: rgba(255, 255, 255, .7); /* CHANGE TO DYNAMIC */ transition: color 0.25s ease; } .navbar-light .navbar-nav .nav-link:hover { color: rgba(255, 255, 255); /* CHANGE TO DYNAMIC */ } .btn.btn-primary.btn-contact { background-color: white; border: none; color: #3E4856; /* CHANGE TO DYNAMIC */ box-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.16); top: 0px; transition: box-shadow 0.5s ease; } .btn.btn-primary.btn-contact:hover { box-shadow: 0 7px 20px 0 rgba(0, 0, 0, 0.10); } #lang-dropdown { text-transform: uppercase; background-color: white; color: #ff519e; /* CHANGE TO DYNAMIC */ padding: 0.3em 1em 0.3em 1em; border-radius: 4px; box-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.16); transition: box-shadow 0.5s ease; } #lang-dropdown:hover { box-shadow: 0 7px 20px 0 rgba(0, 0, 0, 0.10); } #lang-dropdown:before { width: 20px; content: ""; background-image: url('https://files.helpdocs.io/C40DJRPqlj/articles/uTwGKeIXki/1526803942629/world-icon-svg'); /* CHANGE TO DYNAMIC */ background-repeat: none; height: 20px; margin: 0.2em 0.5em 0 0; float: left; } .dropdown-menu { box-shadow: 0 7px 20px 0 rgba(0, 0, 0, 0.10); border: none; } /* Search */ #instant-search input { margin-top: -2em; border-radius: 4px; padding: 1em; background-color: rgb(255, 255, 255); border: none; box-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.16); -webkit-appearance: none; width: 100%; display: block; transition-property: box-shadow; transition-duration: .5s; transition-timing-function: ease; font-size: 1.3rem; } #instant-search input::placeholder { color: #111; } #instant-search input:focus { box-shadow: 0 2px 30px 0 rgba(0, 0, 0, 0.20); -webkit-appearance: none; outline: none; caret-color: #FF519E; /* CHANGE TO DYNAMIC */ } #searchresults { margin-top: -0.2em; } #search-container .fa { float: right; margin-right: 1em; margin-top: -2em; font-size: 1.15em; position: relative; z-index: 2; color: grey; } #hits { background-color: white; padding: 0 1em; box-shadow: 0 4px 4px 0 rgba(0, 0, 0, 0.16); border-radius: 0 0 4px 4px; } .search-article-title { font-size: 20px; color: #3E4856; /* CHANGE TO DYNAMIC */ } .search-article-link:hover { text-decoration: none; } .search-article-link:focus { text-decoration: none; } .search-article-description { color: #4D5A6D; line-height: 20px; font-size: 14px; } .search-article-row:last-of-type hr { display: none; } /* Content */ #content { max-width: 1500px; display: block; margin: 0 auto; padding: 4em 0 0 0; } /* Categories */ #categories { margin-top: 2em; } #breadcrumbs { font-size: 14px; } #breadcrumbs a { margin-left: 3px; margin-right: 3px; } #breadcrumbs a:first-of-type { margin-left: 0; } .category-icon { max-height: 70px; color: #4D5A6D; /* CHANGE TO DYNAMIC */ padding-bottom: 1.15em; } /* Category page */ #subcategories { margin: 0em -12em 2em -12em; background-color: rgba(0, 0, 0, 0.02); border-radius: 4px; border-top: 1px solid rgba(0, 0, 0, 0.06); border-bottom: 1px solid rgba(0, 0, 0, 0.06); padding: 1em 11em; } #subcategories .card { margin-bottom: 1em; } /* Article */ .full-article-card { border: 0px solid rgba(0, 0, 0, 0); border-radius: 4px; padding: 1.5em 2em; box-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.12); background-color: white; width: 100%; max-width: 1000px; margin: 0 auto; /* Center align the element horizontally */ } .full-article-author-meta { background-color: rgba(0, 0, 0, 0.02); padding: 1em 2em; margin: 2em -2em; border-top: 1px solid rgba(0, 0, 0, 0.06); border-bottom: 1px solid rgba(0, 0, 0, 0.06); } .full-article-author-image { border-radius: 4px; max-height: 40px; display: inline-block; } #article .p:not(.meta), #article .card-block #htmlWithToc p:not(.meta) { font-size: 17px; } #article h3, h4, h5 { margin: 1.1em 0 0.5em 0; } #article table { margin: 2em -3em; display: block; overflow-x: auto; } #article thead { background-color: rgba(0, 0, 0, 0.03); border-top: 1px solid rgba(0, 0, 0, 0.06); border-bottom: 1px solid rgba(0, 0, 0, 0.06); } #article th { padding: 1em; text-align: left; font-weight: 600; } #article tr:nth-child(even) { background-color: rgba(0, 0, 0, 0.02); } #article td { padding: 1em; border-right: 1px solid rgba(0, 0, 0, 0.06); font-size: 14px; min-width: 15em; } #article table>tbody>tr>td>pre { border-top: none; border-bottom: none; border-radius: 4px; margin: 0; padding: 1em; } #article ol { counter-reset: li; margin-left: 0; padding-left: 0; margin-top: 0; margin-bottom: 1rem; } #article ol>li { position: relative; margin: 0 0 6px 2em; padding: 0.3em 8px; list-style: none; } #article ol>li:before { /* color: #e80074; border-color: #ec0e79; background-color: #ffeaf4; */ color: #4D5A6D; border-color: #4D5A6D; background-color: #F6F7F9; content: counter(li); counter-increment: li; position: absolute; top: 0.1em; left: -2em; box-sizing: border-box; width: 1.5em; height: 1.5em; margin-right: 0.2em; margin-top: 0.4em; border-style: none; border-radius: 50%; line-height: 1.4em; text-align: center; } #article ol ol>li:before { content: counter(li, lower-latin); } #article ol ol ol>li:before { content: counter(li, lower-roman); } #article ul { list-style: none; padding: 0; font-size: 17px; margin: 1em 0; } #article ul>li { padding-left: 1em; text-indent: -.7em; } #article ul>li::before { content: "•"; padding-right: 0.25em; position: relative; top: 0.10em; font-size: 1.5em; /* color: #FF519E; */ color: #4D5A6D; } #article ul ul { margin: 0; } #article img { max-width: 100%; } #article pre { background-color: rgba(0, 0, 0, 0.03); padding: 2em 2em; border-top: 1px solid rgba(0, 0, 0, 0.06); border-bottom: 1px solid rgba(0, 0, 0, 0.06); display: block; overflow-x: auto; } #article pre:before { content: attr(data-content); display: table; clear: both; text-transform: uppercase; font-size: 10px; padding-bottom: 1em; font-weight: 700; color: rgba(0, 0, 0, 0.20); } #article .tip-callout { background-color: #ddf5ff; 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font-weight: bold; text-decoration: none; text-indent: initial; } #article .note-callout a:hover { cursor: pointer; text-decoration: underline; } #article .warning-callout { background-color: #ffd8d8; margin: 2em 0; padding: 1em 1em; border-top: 1px solid rgba(0, 0, 0, 0.06); border-bottom: 1px solid rgba(0, 0, 0, 0.06); padding-left: 3em; text-indent: -3em; } #article .warning-callout:before { content: '\f071'; margin-right: .75em; font-family: FontAwesome; color: white; padding: 0.5em; background-color: #ff0000; border-radius: 4px; display: initial; margin-left: 0.3em; } #article .warning-callout a { color: #b51212; font-weight: bold; text-decoration: none; text-indent: initial; } #article .warning-callout a:hover { cursor: pointer; } #article .inline-code { color: #383a3c; } #article blockquote { background-color: rgba(0, 0, 0, 0.03); margin: 2em -3em; padding: 2em 3em; border-top: 1px solid rgba(0, 0, 0, 0.06); border-bottom: 1px solid rgba(0, 0, 0, 0.06); display: block; overflow-x: auto; 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} </style> <div id="article"> <div id="meta" class="row"> <div class="col-xs-12 col-md-10 offset-md-1 col-lg-10 offset-lg-1"> <p id="breadcrumbs" class="small-capital-text"> <a href="/"> All Categories </a> > <a href="/domains" aria-label="Domains"> <span property="name">Domains</span> </a> </li> > Managing DNS using cPanel Zone Editor </p> </div> </div> <div id="body" class="row"> <div class="col-xs-12 col-md-10 offset-md-1 col-lg-10 offset-lg-1"> <div class="full-article-card responsive-toc"> <div class="card-block"> <h1 class="full-article-title">Managing DNS using cPanel Zone Editor</h1> <p class="meta small-capital-text full-article-author-meta author-text"> <img class="img-fluid full-article-author-image" src="https://www.gravatar.com/avatar/c7d18870382596718fcad368bbae3ecd?d=mm&s=150"> <span class="text-muted"> Updated 1 year ago by Ben Oates </span> </p> <div id="htmlWithToc"><div id="toc"><ul><li><a href="#adding_an_a_address_record">Adding an A (Address) record</a></li><li><a href="#adding_a_cname_canonical_name_record">Adding a CNAME (Canonical Name) record</a></li><li><a href="#adding_an_mx_mail_e_xchanger_record">Adding an MX (Mail eXchanger) record</a><ul><li><a href="#to_edit_an_entry">To Edit an entry</a></li><li><a href="#to_add_other_record_types">To Add other record types</a></li></ul></li></ul></div><p>DNS stands for Domain Name System - simply it's the system which converts friendly URLs (Uniform Resource Locators), like www.krystal.uk to IP addresses - the unique numbers that all sites and services on the internet have to enable them to connect with each other.</p><p>The most common DNS records are A (Address) records, CNAME (Canonical Name, or alias) records and MX (Mail Exchanger) records - whilst there are many other types of records these are the most common ones you will likely need to edit or create.</p><p>You can manage DNS records for your domains through the <strong>Zone Editor</strong> in the <strong>DOMAINS</strong> section of cPanel.</p><figure><img src="https://files.helpdocs.io/8nzbvyta9f/articles/e8dyypahfr/1650983610516/managing-dns-cpanel-zone-editor-image-1.png"/></figure><p></p><p>Opening Zone Editor presents a screen where you can quickly add an A, CNAME or MX record - by clicking the + buttons.</p><figure><img src="https://files.helpdocs.io/8nzbvyta9f/articles/e8dyypahfr/1650983616112/managing-dns-cpanel-zone-editor-image-2.png"/></figure><div class="note-callout">Remember to add a trailing <code>.</code> to any Fully Qualified Domain Name (FQDN) you enter - not doing so will result in the domain name being appended to whatever you enter.<br/><br/>e.g. adding <code>blog.krystaldemo.co.uk</code> (without a trailing .) would result in a record for <code>blog.krystaldemo.co.uk.krystaldemo.co.uk</code> - likely not what you are after. To avoid this enter blog.krystaldemo.co.uk.<br/><br/><strong>or</strong> simply enter the name part - in the above example this would be <code>blog</code> and the domain will be appended.</div><h4 id="adding_an_a_address_record">Adding an A (Address) record</h4><p>Clicking <strong>+ A Record</strong> will present the following pop-up where you can enter the new records <strong>Name</strong> and <strong>IP Address</strong> - and then click <strong>Add an A Record</strong>.</p><figure><img src="https://files.helpdocs.io/8nzbvyta9f/articles/z3xgg31mkw/1550416055952/dns-a.jpg"/></figure><p></p><h4 id="adding_a_cname_canonical_name_record">Adding a CNAME (Canonical Name) record</h4><p>Clicking <strong>+ CNAME Record</strong> will present the following where you can enter the <strong>NAME</strong> and your desired <strong>CNAME</strong> - and then click <strong>Add a CNAME Record</strong>.</p><figure><img src="https://files.helpdocs.io/8nzbvyta9f/articles/z3xgg31mkw/1550416143633/dns-cname.jpg"/></figure><p></p><h4 id="adding_an_mx_mail_e_xchanger_record">Adding an MX (Mail eXchanger) record</h4><p>Clicking <strong>+ MX Record</strong> will present the following where you can enter the <strong>Priority</strong> and <strong>Destination</strong> server name for the new mail exchanger - and then click <strong>Add an MX Record</strong>.</p><figure><img src="https://files.helpdocs.io/8nzbvyta9f/articles/z3xgg31mkw/1550416295844/dns-mx.jpg"/></figure><p></p><p>However, it's more than likely you'll want to see what's currently in place for a domain before making any changes, and you can do that by clicking on the <strong>Manage</strong> button next to the domain to view all that domains DNS records.</p><p></p><figure><img src="https://files.helpdocs.io/8nzbvyta9f/articles/e8dyypahfr/1650983542583/managing-dns-cpanel-zone-editor-image-6.png"/></figure><p>From here, you can click the <strong>Dropdown Arrow</strong> on the <strong>Add Record</strong> option to add a new DNS Zone.</p><figure><img src="https://files.helpdocs.io/8nzbvyta9f/articles/e8dyypahfr/1650983596949/managing-dns-cpanel-zone-editor-image-7.png"/></figure><p></p><h5 id="to_edit_an_entry">To Edit an entry</h5><p>In the <strong>Manage</strong> view, you can click the <strong>Edit</strong> button next to any entry to edit it.</p><h5 id="to_add_other_record_types">To Add other record types</h5><p>To add new entries in the <strong>Manage</strong> view click the <strong>+ Add Record</strong> drop-down and select the record type and then enter the appropriate details.</p></div> </div> <hr/> <div id="feedback" class="card-block" data-thanks="Got it!"> <h3>How did we do?</h3> <div class="btn-group" role='group' aria-label='Feedback'> <button class="feedback-positive btn btn-link" type='button'> <svg width="50" height="50" xmlns="http://www.w3.org/2000/svg"> <g fill="none" fill-rule="evenodd"> <circle 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domain at an external web service</a> </li> <li> <a href="/email/how-to-configure-email-routing-and-mx-records-for-google">How to configure Email Routing and MX records for Google Mail</a> </li> </ul> </div> </div> </div> </div> </div> <script> (function() { $(function() { $('#article pre').each(function(i, el) { $el = $(el); $el.html($el.html().replace(/\n\s{10}/gi, '\n')); }); }); })(); </script> <div style="position: relative !important; bottom: 0 !important; text-align: center !important; margin: 2em !important; padding: initial !important; padding-bottom: 2em !important; display: block !important; visibility: visible !important;"> <a href="https://www.helpdocs.io?ref=hd" target="_blank" title="Powered by HelpDocs" style="display: initial !important; visibility: visible !important; position: initial !important; margin: 0 !important; padding: 0 !important; color: #ccc !important; text-decoration: none !important;" > <img src="https://cdn.helpdocs.io/img/logo_grey.png?v=1732636207" 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