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Krystal Hosting Knowledge Base

<!DOCTYPE html> <html lang="en"> <head> <title>Krystal Hosting Knowledge Base</title> <meta name="description" content="Krystal Hosting self-serve guides covering cPanel, web hosting, WordPress, email, web hosting migration, domains, reseller hosting, WHM and WHMCS"> <meta name="viewport" content="width=device-width, initial-scale=1"> <link rel="shortcut icon" href="https://files.helpdocs.io/8nzbvyta9f/favicon.svg"> <meta property="og:title" content="Krystal Hosting Knowledge Base"> <meta property="twitter:title" content="Krystal Hosting Knowledge Base"> <meta property="og:description" content="Krystal Hosting Knowledge Base"> <meta property="twitter:description" content="Krystal Hosting Knowledge Base"> <meta property="og:image" content="https://files.helpdocs.io/8nzbvyta9f/other/1696247939421/og-image-default.jpg?t=1696247939421"> <meta property="twitter:image:src" content="https://files.helpdocs.io/8nzbvyta9f/other/1696247939421/og-image-default.jpg?t=1696247939421"> <meta property="og:site_name" content="Krystal Hosting"> <meta property="og:type" content="website"> <meta property="twitter:card" content="summary_large_image"> <meta property="twitter:site" content="https://help.krystal.io"> <meta property="og:url" content="https://help.krystal.io"> <script type="application/ld+json">{"@context":"http://schema.org","@type":"WebSite","name":"Krystal Hosting","potentialAction":{"@type":"SearchAction","query-input":"required name=search_term_string","target":"https://help.krystal.io/search/{search_term_string}"},"url":"https://help.krystal.io"}</script> <link rel="canonical" href="https://help.krystal.io"> <link rel="stylesheet" href="https://cdn.helpdocs.io/css/highlightjs-github-gist.min.css?v=1732636207"> <!-- [Begin] HelpDocs Required Additions --> <script src="https://cdn.helpdocs.io/js/jquery.min.js?v=1565690126"></script> <script src="https://cdn.helpdocs.io/js/tether.min.js?v=1565690126"></script> <script 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closeOnContentClick: true, mainClass: 'mfp-img-mobile', image: { verticalFit: true } }); }); })();</script> <!-- Google tag manager --> <script> (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-T6LWQLRB'); </script> <script> /* Method to remove potential duplicated articles */ (function() { $(function() { var seenURLs = []; var removeEls = []; $('.article-title-link').each(function(i, el) { var url = $(this).attr('href'); if (seenURLs.indexOf(url) > -1) { removeEls.push(el); return; } seenURLs.push(url); }); for (var i = 0; i < removeEls.length; i++) { $(removeEls[i]).remove(); } }); })(); /* * @name DoubleScroll * @desc displays scroll bar on top and on the bottom of the div * @requires jQuery * * @author Pawel Suwala - http://suwala.eu/ * @author Antoine Vianey - http://www.astek.fr/ * @version 0.5 (11-11-2015) * * Dual licensed under the MIT and GPL licenses: * http://www.opensource.org/licenses/mit-license.php * http://www.gnu.org/licenses/gpl.html * * Usage: * https://github.com/avianey/jqDoubleScroll */ (function( $ ) { jQuery.fn.doubleScroll = function(userOptions) { // Default options var options = { contentElement: undefined, // Widest element, if not specified first child element will be used scrollCss: { 'overflow-x': 'auto', 'overflow-y': 'hidden', 'height': '20px' }, contentCss: { 'overflow-x': 'auto', 'overflow-y': 'hidden' }, onlyIfScroll: true, // top scrollbar is not shown if the bottom one is not present resetOnWindowResize: false, // recompute the top ScrollBar requirements when the window is resized timeToWaitForResize: 30 // wait for the last update event (usefull when browser fire resize event constantly during ressing) }; $.extend(true, options, userOptions); // do not modify // internal stuff $.extend(options, { topScrollBarMarkup: '<div class="doubleScroll-scroll-wrapper"><div class="doubleScroll-scroll"></div></div>', topScrollBarWrapperSelector: '.doubleScroll-scroll-wrapper', topScrollBarInnerSelector: '.doubleScroll-scroll' }); var _showScrollBar = function($self, options) { if (options.onlyIfScroll && $self.get(0).scrollWidth <= $self.width()) { // content doesn't scroll // remove any existing occurrence... $self.prev(options.topScrollBarWrapperSelector).remove(); return; } // add div that will act as an upper scroll only if not already added to the DOM var $topScrollBar = $self.prev(options.topScrollBarWrapperSelector); if ($topScrollBar.length == 0) { // creating the scrollbar // added before in the DOM $topScrollBar = $(options.topScrollBarMarkup); $self.before($topScrollBar); // apply the css $topScrollBar.css(options.scrollCss); $(options.topScrollBarInnerSelector).css("height", "20px"); $self.css(options.contentCss); // bind upper scroll to bottom scroll $topScrollBar.bind('scroll.doubleScroll', function() { $self.scrollLeft($topScrollBar.scrollLeft()); }); // bind bottom scroll to upper scroll var selfScrollHandler = function() { $topScrollBar.scrollLeft($self.scrollLeft()); }; $self.bind('scroll.doubleScroll', selfScrollHandler); } // find the content element (should be the widest one) var $contentElement; if (options.contentElement !== undefined && $self.find(options.contentElement).length !== 0) { $contentElement = $self.find(options.contentElement); } else { $contentElement = $self.find('>:first-child'); } // set the width of the wrappers $(options.topScrollBarInnerSelector, $topScrollBar).width($contentElement.outerWidth()); $topScrollBar.width($self.width()); $topScrollBar.scrollLeft($self.scrollLeft()); } return this.each(function() { var $self = $(this); _showScrollBar($self, options); // bind the resize handler // do it once if (options.resetOnWindowResize) { var id; var handler = function(e) { _showScrollBar($self, options); }; $(window).bind('resize.doubleScroll', function() { // adding/removing/replacing the scrollbar might resize the window // so the resizing flag will avoid the infinite loop here... clearTimeout(id); id = setTimeout(handler, options.timeToWaitForResize); }); } }); } }( jQuery )); $(document).ready(function() { $('.double-scroll').doubleScroll(); }); </script> <style> @import url('https://cdn.krystal.io/fonts/email-fonts.css'); /* General */ details { background-color: #e398ea; border-radius: 25px; padding: 10px;. } body { background: #F6F7F9; min-height: 100%; overflow-x: hidden; font-family: 'Borna', sans-serif; font-weight: 400; font-style: normal; -webkit-text-size-adjust: 100%; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; text-rendering: optimizeLegibility; -webkit-font-feature-settings: "pnum"; font-feature-settings: "pnum"; font-variant-numeric: proportional-nums; color: #4D5A6D; } .category-title { color: #FFFFFF; background: #182229; padding: 1px 5px; font-size: 0.8em; display: inline-block; border-radius: 3px; font-weight: normal; } header>.container-fluid { margin: 0; padding: 0; } .large-heading-text { font-weight: 600; margin-bottom: 1em; } .hvr-card { box-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.12); border: 1px solid rgba(0, 0, 0, 0.06); border-radius: 4px; overflow-x: hidden; transition: box-shadow 0.5s ease; margin-bottom: 2rem; } .hvr-card:hover { box-shadow: 0 5px 10px 0 rgba(0, 0, 0, 0.10) } .card-block { padding: 1em 1em 0em 1em; min-height: 270px; } a.card-link > .card-block { display: flex; flex-direction: column; } a.card-link .card-description { flex-grow: 1; } #article a { color: #3E4856 !important; } #home .card-block { min-height: 435px; } #related .card-block, #search-articles .card-block { min-height: 0px !important; } .card-title { font-size: 20px; color: #182229; /* CHANGE TO DYNAMIC */ } .card-link:hover { text-decoration: none; } .card-link:focus { text-decoration: none; } .card-description { color: #4D5A6D; line-height: 20px; font-size: 14px; } .small-capital-text { font-size: 0.9rem; font-weight: 600; color: #4D5A6D; text-transform: uppercase; } .small-capital-text a { color: #4D5A6D; /* CHANGE TO DYNAMIC */ text-decoration: none; } .author-text span:first-of-type { padding-left: 0.5em; } .author-text { border-top: 1px solid rgba(0, 0, 0, 0.06); padding-top: 1em; } .card-link p.author-text { margin-bottom: 0; } .author-image { max-height: 30px; display: inline-block; border-radius: 4px; border: 2px solid white; } .author-image:not(:first-of-type) { margin-left: -10px; } /* Header Navigation Bar */ .top-bar{ background: #1e1b3d; color: #fff; padding-bottom: 8px; padding-top: 8px; font-size: 0.8em; } .top-bar-title{ color: hsla(0,0%,100%,.5); font-weight: bold; } /* Header */ @media only screen and (min-device-width: 320px) { .navbar { margin-left: -15px; margin-right: -15px; } } @media only screen and (min-width: 481px) { .navbar { margin-left: -30px; margin-right: -30px; } } .bg-faded { height: 170px; background-color: #FF519E; /* CHANGE TO DYNAMIC */ padding: 30px 45px; } .navbar-brand>span { color: white; /* CHANGE TO DYNAMIC */ font-weight: 600; } .nav-items { float: right; } @media only screen and (min-device-width: 0px) and (max-device-width: 480px) { li.custom-link, li.statuspage { display: none; } } .navbar-light .navbar-nav .nav-link { color: rgba(255, 255, 255, .7); /* CHANGE TO DYNAMIC */ transition: color 0.25s ease; } .navbar-light .navbar-nav .nav-link:hover { color: rgba(255, 255, 255); /* CHANGE TO DYNAMIC */ } .btn.btn-primary.btn-contact { background-color: white; border: none; color: #3E4856; /* CHANGE TO DYNAMIC */ box-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.16); top: 0px; transition: box-shadow 0.5s ease; } .btn.btn-primary.btn-contact:hover { box-shadow: 0 7px 20px 0 rgba(0, 0, 0, 0.10); } #lang-dropdown { text-transform: uppercase; background-color: white; color: #ff519e; /* CHANGE TO DYNAMIC */ padding: 0.3em 1em 0.3em 1em; border-radius: 4px; box-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.16); transition: box-shadow 0.5s ease; } #lang-dropdown:hover { box-shadow: 0 7px 20px 0 rgba(0, 0, 0, 0.10); } #lang-dropdown:before { width: 20px; content: ""; background-image: url('https://files.helpdocs.io/C40DJRPqlj/articles/uTwGKeIXki/1526803942629/world-icon-svg'); /* CHANGE TO DYNAMIC */ background-repeat: none; height: 20px; margin: 0.2em 0.5em 0 0; float: left; } .dropdown-menu { box-shadow: 0 7px 20px 0 rgba(0, 0, 0, 0.10); border: none; } /* Search */ #instant-search input { margin-top: -2em; border-radius: 4px; padding: 1em; background-color: rgb(255, 255, 255); border: none; box-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.16); -webkit-appearance: none; width: 100%; display: block; transition-property: box-shadow; transition-duration: .5s; transition-timing-function: ease; font-size: 1.3rem; } #instant-search input::placeholder { color: #111; } #instant-search input:focus { box-shadow: 0 2px 30px 0 rgba(0, 0, 0, 0.20); -webkit-appearance: none; outline: none; caret-color: #FF519E; /* CHANGE TO DYNAMIC */ } #searchresults { margin-top: -0.2em; } #search-container .fa { float: right; margin-right: 1em; margin-top: -2em; font-size: 1.15em; position: relative; z-index: 2; color: grey; } #hits { background-color: white; padding: 0 1em; box-shadow: 0 4px 4px 0 rgba(0, 0, 0, 0.16); border-radius: 0 0 4px 4px; } .search-article-title { font-size: 20px; color: #3E4856; /* CHANGE TO DYNAMIC */ } .search-article-link:hover { text-decoration: none; } .search-article-link:focus { text-decoration: none; } .search-article-description { color: #4D5A6D; line-height: 20px; font-size: 14px; } .search-article-row:last-of-type hr { display: none; } /* Content */ #content { max-width: 1500px; display: block; margin: 0 auto; padding: 4em 0 0 0; } /* Categories */ #categories { margin-top: 2em; } #breadcrumbs { font-size: 14px; } #breadcrumbs a { margin-left: 3px; margin-right: 3px; } #breadcrumbs a:first-of-type { margin-left: 0; } .category-icon { max-height: 70px; color: #4D5A6D; /* CHANGE TO DYNAMIC */ padding-bottom: 1.15em; } /* Category page */ #subcategories { margin: 0em -12em 2em -12em; background-color: rgba(0, 0, 0, 0.02); border-radius: 4px; border-top: 1px solid rgba(0, 0, 0, 0.06); border-bottom: 1px solid rgba(0, 0, 0, 0.06); padding: 1em 11em; } #subcategories .card { margin-bottom: 1em; } /* Article */ .full-article-card { border: 0px solid rgba(0, 0, 0, 0); border-radius: 4px; padding: 1.5em 2em; box-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.12); background-color: white; width: 100%; max-width: 1000px; margin: 0 auto; /* Center align the element horizontally */ } .full-article-author-meta { background-color: rgba(0, 0, 0, 0.02); padding: 1em 2em; margin: 2em -2em; border-top: 1px solid rgba(0, 0, 0, 0.06); border-bottom: 1px solid rgba(0, 0, 0, 0.06); } .full-article-author-image { border-radius: 4px; max-height: 40px; display: inline-block; } #article .p:not(.meta), #article .card-block #htmlWithToc p:not(.meta) { font-size: 17px; } #article h3, h4, h5 { margin: 1.1em 0 0.5em 0; } #article table { margin: 2em -3em; display: block; overflow-x: auto; } #article thead { background-color: rgba(0, 0, 0, 0.03); border-top: 1px solid rgba(0, 0, 0, 0.06); border-bottom: 1px solid rgba(0, 0, 0, 0.06); } #article th { padding: 1em; text-align: left; font-weight: 600; } #article tr:nth-child(even) { background-color: rgba(0, 0, 0, 0.02); } #article td { padding: 1em; border-right: 1px solid rgba(0, 0, 0, 0.06); font-size: 14px; min-width: 15em; } #article table>tbody>tr>td>pre { border-top: none; border-bottom: none; border-radius: 4px; margin: 0; padding: 1em; } #article ol { counter-reset: li; margin-left: 0; padding-left: 0; margin-top: 0; margin-bottom: 1rem; } #article ol>li { position: relative; margin: 0 0 6px 2em; padding: 0.3em 8px; list-style: none; } #article ol>li:before { /* color: #e80074; border-color: #ec0e79; background-color: #ffeaf4; */ color: #4D5A6D; border-color: #4D5A6D; background-color: #F6F7F9; content: counter(li); counter-increment: li; position: absolute; top: 0.1em; left: -2em; box-sizing: border-box; width: 1.5em; height: 1.5em; margin-right: 0.2em; margin-top: 0.4em; border-style: none; border-radius: 50%; line-height: 1.4em; text-align: center; } #article ol ol>li:before { content: counter(li, lower-latin); } #article ol ol ol>li:before { content: counter(li, lower-roman); } #article ul { list-style: none; padding: 0; font-size: 17px; margin: 1em 0; } #article ul>li { padding-left: 1em; text-indent: -.7em; } #article ul>li::before { content: "•"; padding-right: 0.25em; position: relative; top: 0.10em; font-size: 1.5em; /* color: #FF519E; */ color: #4D5A6D; } #article ul ul { margin: 0; } #article img { max-width: 100%; } #article pre { background-color: rgba(0, 0, 0, 0.03); padding: 2em 2em; border-top: 1px solid rgba(0, 0, 0, 0.06); border-bottom: 1px solid rgba(0, 0, 0, 0.06); display: block; overflow-x: auto; } #article pre:before { content: attr(data-content); display: table; clear: both; text-transform: uppercase; font-size: 10px; padding-bottom: 1em; font-weight: 700; color: rgba(0, 0, 0, 0.20); } #article .tip-callout { background-color: #ddf5ff; margin: 2em 0; padding: 1em 1em; border-top: 1px solid rgba(0, 0, 0, 0.06); border-bottom: 1px solid rgba(0, 0, 0, 0.06); padding-left: 3em; text-indent: -3em; } #article .tip-callout:before { content: '\f075'; margin-right: .75em; font-family: FontAwesome; color: white; padding: 0.5em; background-color: #36c6fe; border-radius: 4px; display: initial; margin-left: 0.3em; } #article .tip-callout a { color: #0a769e; font-weight: bold; text-decoration: none; text-indent: initial; } #article .tip-callout a:hover { cursor: pointer; } #article .note-callout { background-color: #fff5dd; margin: 2em 0; padding: 1em 1em; border-top: 1px solid rgba(0, 0, 0, 0.06); border-bottom: 1px solid rgba(0, 0, 0, 0.06); padding-left: 3em; text-indent: -3em; } #article .note-callout:before { content: '\f05a'; margin-right: .75em; font-family: FontAwesome; color: white; padding: 0.5em; background-color: #ffbc00; border-radius: 4px; display: initial; margin-left: 0.3em; } #article .note-callout a { color: #c1961d; font-weight: bold; text-decoration: none; text-indent: initial; } #article .note-callout a:hover { cursor: pointer; text-decoration: underline; } #article .warning-callout { background-color: #ffd8d8; margin: 2em 0; padding: 1em 1em; border-top: 1px solid rgba(0, 0, 0, 0.06); border-bottom: 1px solid rgba(0, 0, 0, 0.06); padding-left: 3em; text-indent: -3em; } #article .warning-callout:before { content: '\f071'; margin-right: .75em; font-family: FontAwesome; color: white; padding: 0.5em; background-color: #ff0000; border-radius: 4px; display: initial; margin-left: 0.3em; } #article .warning-callout a { color: #b51212; font-weight: bold; text-decoration: none; text-indent: initial; } #article .warning-callout a:hover { cursor: pointer; } #article .inline-code { color: #383a3c; } #article blockquote { background-color: rgba(0, 0, 0, 0.03); margin: 2em -3em; padding: 2em 3em; border-top: 1px solid rgba(0, 0, 0, 0.06); border-bottom: 1px solid rgba(0, 0, 0, 0.06); display: block; overflow-x: auto; font-style: italic; } #article a { color: #3E4856; font-weight: 600; } #article a:after { content: '\00a0 \f08e'; font-family: FontAwesome; font-size: .75em; } #article #feedback { background-color: rgba(0, 0, 0, 0.02); border: 1px solid rgba(0, 0, 0, 0.06); border-radius: 4px; padding: 0em 1em 1em 1em; width: 100%; } #article a.lightbox:after, #breadcrumbs a:after { content: ''; } #article #feedback h3 { text-align: center; font-weight: 500; } #article #feedback .btn-group { width: 100%; } #article #feedback .btn-group .btn { width: 33%; opacity: 0.6; transition: opacity 0.5s ease; } #article #feedback .btn-group .btn:hover { opacity: 1; } #article #feedback .thanks { text-align: center; } #article #feedback i { display: block; } #article #related { text-align: center; background-color: rgba(0, 0, 0, 0.02); border-radius: 4px; border: 1px solid rgba(0, 0, 0, 0.06); padding: 0em 1em 1em 1em; } #article #related>ul { list-style: none; } #article #related>ul>li { padding-left: 0; } #article #related ul>li::before { display: none; } @media only screen and (min-width: 70em) #article #toc { position: fixed !important; width: 300px; top: 200px; left: 30px; max-height: 500px; overflow-y: scroll; } @media only screen and (min-width: 95em) { #article #toc { position: fixed !important; width: 300px !important; top: 200px !important; left: 30px !important; max-height: 500px !important; overflow-y: scroll !important; } } #article #toc { padding: 20px; margin-bottom: 1em; background-color: rgba(0, 0, 0, 0.03); border: 1px solid rgba(0, 0, 0, 0.06); border-radius: 4px; } #article #toc .card.responsive-toc { padding: 20px; margin-bottom: 1em; background-color: rgba(0, 0, 0, 0.03); border: 1px solid rgba(0, 0, 0, 0.06); border-radius: 4px; } #article #toc::before { font-size: 20px; font-weight: 600; } #article #toc ul { margin: 0; } #article #toc>ul li { margin-top: 0; list-style: none; /* color: #FF519E; */ color: #4D5A6D; } /* Contact Form */ #contact-modal .modal-content { border: none; box-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.12); } #contact-modal .btn-primary { background-color: #182229; /* CHANGE TO DYNAMIC */ border: none; box-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.12); } #contact-modal ul.ticket-deflection-results { list-style: none; padding-left: 5px; text-transform: uppercase; font-size: 0.8em; } /* Krystal Overrides */ #article ol > li br { display: block; width: 10px; height: 1px; content: ' '; margin-top: 10px; } body { font-size: 1.1em } a, a:hover { transition: all .3s; } /*#content { max-width: 1200px; }*/ /*#main {border-bottom:50px solid #333} #main:after {content: "© Krystal Hosting Ltd 2003–2019";position: absolute;color: #fff;font-size: 15px;left: 40px;margin-top: 12px;}*/ #header { height: 240px; /* Old styles background: #3a50b3; background: -moz-linear-gradient(45deg, #3a50b3 0%, #7c1d83 99%); background: -webkit-linear-gradient(45deg, #3a50b3 0%, #7c1d83 99%); background: linear-gradient(45deg, #3a50b3 0%, #7c1d83 99%); filter: progid:DXImageTransform.Microsoft.gradient( startColorstr='#3a50b3', endColorstr='#7c1d83', GradientType=1); */ background: #182229; position: relative; z-index: 10; } #header .nav-items { float: none; text-align: center; margin-top: 15px; font-size: 16px; } #header .navbar-nav .nav-item { float: none; display: inline } #header .navbar-nav .nav-item:last-child { display: none } .bg-faded { /* background-image: url(https://krystal.io/images/generic/tile_fragments_lg.png); */ background-color: transparent!important; height: 240px; } .logo { height: 335px; width: 41px; } .navbar-brand>span { display: none } .navbar-brand { float: none; display: block; margin: 0px auto 35px; background-image: url(https://cdn.krystal.io/img/helpdocs-logotype.svg); /* background-image: url(https://cdn.krystal.io/img/krystal_support_logo.svg); background-image: url(https://krystal.io/assets/images/support/logo_lrg_support.svg); */ max-width: 335px; height: 41px; background-repeat: no-repeat; transition: all .3s; } .navbar-brand:hover { opacity: .5; transition: all .3s; } .navbar-light .navbar-nav .nav-link { float: none; display: inline } .nav-link { background: rgba(0, 0, 0, .2); padding: 8px 15px; border-radius: 5px; color: #fff; font-size: 1.2rem; white-space: nowrap; } .nav-link:hover, .nav-link:focus { color: rgba(255, 255, 255); background: rgba(0, 0, 0, .5); transition: all .3s; } .navbar-light .navbar-nav .nav-link:focus, .navbar-light .navbar-nav .nav-link:hover { color: rgba(255, 255, 255); background: rgba(0, 0, 0, .5); transition: all .5s ease; } #instant-search input { border: 5px solid rgba(0, 0, 0, .05); border-radius: 50px; padding: 1em 1em 1em 2em; } #search-container .fa { margin-right: 1.4em; margin-top: -2.1em; } #hits { border-radius: 4px } .search-article { padding-top: 1em; } .search-article hr { margin-bottom: 0 } .card-link { transition: all .3s; } .card-link:hover { transition: all .3s; opacity: .5 } .card-block { padding: 1.5em; } .card-title { font-size: 22px; font-weight: 600; /* color: #5750A8; */ color: #182229; } #article a, .search-article-title { /* color: #5750A8; */ color: #182229; } body #footer>a { display: none!important } body { /* background-image: url("https://krystal.io/images/generic/tile_fragments_lg.png"); background-color: #fbfcfe; */ background-color: #F7F6F9; } b, strong { font-weight: 600; } .h1, .h2, .h3, .h4, .h5, .h6, h1, h2, h3, h4, h5, h6, #article #feedback h3 { font-weight: 600; color: #182229; } .full-article-title { margin-bottom: 1em; } @media only screen and (max-width:768px) {} @media only screen and (max-width:576px) { .nav-link { padding: 5px 8px; font-size: 11px } .navbar-nav .nav-item+.nav-item { margin-left: 5px } .navbar-nav .nav-item+.nav-item:last-child { margin-left: 0 } } /*Lightbox CSS*/ .mfp-bg { z-index: 9999 !important; } .mfp-wrap { z-index: 10000 !important; } .lightbox:focus { outline: none !important; } html, body { height: 100% } footer { position: fixed; bottom: 0; left: 0; width: 100%; color: rgba(255, 255, 255, .5); padding: 10px 50px; background: rgba(0, 0, 0, .9); font-size: .8em; text-align: center; } #home .card-block .article-title-link:nth-child(n+6) { display: none; } .fa { font-size: 1rem; padding-right: 0.5rem; } .fa-circle { font-size: 0.8rem; } a.article-title-link { color: #444; } .small-capital-text a { /* color: #5750A8; */ color: #3E4856; } .category-label { display: inline-block; /* Keeps the box sized to the text */ background-color: #e0e0e0; /* Light grey background */ color: #333; /* Dark text color for contrast */ padding: 4px 8px; /* Space around the text */ border-radius: 4px; /* Rounded corners */ font-size: 0.9em; /* Slightly smaller font */ margin-top: 8px; /* Adds space above the label */ } #toc { margin-top: 2.25em; } #article div[*="callout"] a:hover { text-decoration: underline; !important } #article .card-block p:not(.meta), #article .card-block #htmlWithToc p:not(.meta), #article pre, #article td, #article ul { font-size: 1.1rem; } #article #feedback { min-height: max-content; } #article figure { margin: 2rem 0; } #article .full-article-author-meta a:after { content: ''; } #subcategory .card-block { min-height: 135px; } #article-card .card-block { display: flex; flex-direction: column; min-height: 250px; height: auto; } #search-container .fa { margin-right: 1em; margin-top: -2em; position: absolute; top: 30px; right: 20px; } footer { position: absolute; bottom: auto; } /* Columns Mobile responsive */ @media only screen and (max-width:840px) { .card-block { min-height: 465px; } #main { position: relative; } footer { position: absolute; bottom: 32px; } } @media only screen and (max-width:770px) { .card-block { min-height: 470px; } } @media only screen and (max-width:640px) { .card-block { min-height: 393px; } } @media only screen and (max-width:595px) { .card-block { min-height: 478px; } } @media only screen and (max-width:540px) { .card-block { min-height: 345px; } } table.doubleScroll-scroll-wrapper { margin:0 -3em !important; } /* Print CCS copied from Helpdiocs guide added by Mark West 200413 */ @media print { * { overflow: visible !important; } #content, #page { width: 100%; margin: 0; float: none; } @page { margin: 2cm } body { font: 13pt Georgia, "Times New Roman", Times, serif; line-height: 1.3; background: #fff !important; color: #000; } h1 { font-size: 24pt; } h2, h3, h4 { font-size: 14pt; margin-top: 25px; } a { page-break-inside:avoid } blockquote { page-break-inside: avoid; } h1, h2, h3, h4, h5, h6 { page-break-after:avoid; page-break-inside:avoid } img { page-break-inside:avoid; page-break-after:avoid; } table, pre { page-break-inside:avoid; } ul, ol, dl { page-break-before:avoid; } a:link, a:visited, a { background: transparent; color: #520; font-weight: bold; text-decoration: underline; text-align: left; } a { page-break-inside:avoid } a[href^=http]:after { content:" <" attr(href) "> "; } $a:after > img { content: ""; } article a[href^="#"]:after { content: ""; } a:not(:local-link):after { content:" <" attr(href) "> "; } #footer a:after { content: ""; } = .entry iframe, ins { display: none; width: 0 !important; height: 0 !important; overflow: hidden !important; line-height: 0pt !important; white-space: nowrap; } .embed-youtube, .embed-responsive { position: absolute; height: 0; overflow: hidden; } #header, #related, #feedback, #breadcrumbs, #disqus_thread, .hd-admin-bar, hr { display: none; } p, address, li, dt, dd, blockquote { font-size: 100% } code, pre { font-family: "Courier New", Courier, mono; } ul, ol { list-style: square; margin-left: 18pt; margin-bottom: 20pt; } li { line-height: 1.6em; } } </style> <meta property="hd-render" content="hbs"> </head> <body data-article-id="undefined" data-category-id="undefined" data-search-term="undefined" data-original-search-term="undefined" data-search-result-count="undefined" data-language-code="" data-default-language-code="en" data-account-id="8nzbvyta9f" data-domain="help.krystal.io" data-home-path="/" data-search-placeholder="Help me with..." data-see-more-results-string="See more results" data-all-categories-string="All categories" data-no-articles-found-string="No articles found" > <div id="main" data-hd-template="customhbs"> <!--<div class="top-bar"> <div class="container"> <span class="top-bar-title">Sales:</span> 0208 050 1337 </div> </div>--> <div id="header"> <div class="container-fluid"> <nav class="navbar navbar-light bg-faded"> <a class="navbar-brand" href="/" aria-label="Back to home"> <span> <img class="img-responsive logo" src="https://files.helpdocs.io/8nzbvyta9f/logo.png?t=1669998786961"> Krystal Hosting </span> </a> <div class="spacer"></div> <div class="nav-items"> <ul class="nav navbar-nav"> <li class="nav-item custom-link"> <a class="nav-link" href="https://krystal.io/client/" target="_blank" rel="noopener"> Client Login </a> </li> <li class="nav-item custom-link"> <a class="nav-link" href="https://krystal.io/contact" target="_blank" rel="noopener"> Contact Us </a> </li> <li class="nav-item custom-link"> <a class="nav-link" href="https://krystal.io/" target="_blank" rel="noopener"> Back to Krystal </a> </li> <li class="nav-item"> <a id="contact-modal-trigger" class="btn btn-primary btn-contact nav-link" href="#" data-toggle="modal" data-target="#contact-modal" data-popup-trigger="contact-modal" >Contact</a> </li> </ul> </div> </nav> </div> <div id="search-container" class="container-fluid"> <div class="row"> <div class="col-xs-12 col-md-6 offset-md-3"> <div id="instant-search"> <form action="/search" method="GET"> <input id="hd-query" name="query" placeholder="Help me with..." aria-label="Help me with"> </form> </div> <span class="fa fa-search"></span> </div> </div> </div> <div id="searchresults" class="container-fluid"> <div id="articles" class="row"> <div class="col-xs-12 col-md-6 offset-md-3 col-lg-6 offset-lg-3"> <div id="hits"></div> </div> </div> </div> </div> <div class="container-fluid"> <div id="content"> <div id="home"> <div id="categories" class="row flex-row"> <!-- Display only parent categories --> <div class="col-xs-12 col-sm-6 col-md-4 "> <div class="card hvr-card"> <div class="card-block"> <a class="card-link" href="/getting-started"> <h3 class="card-title">Getting Started</h3> </a> <a class="article-title-link" href="/getting-started/how-do-i-login-to-my-krystal-client-area-using-identity"> <p class="article-title"> <i class="fa fa-star"></i> How do I login to my Krystal Client Area using Krystal Identity? </p> </a> <a class="article-title-link" href="/getting-started/how-to-contact-support-and-what-details-to-provide"> <p class="article-title"> <i class="fa fa-star"></i> How to contact 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