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By using and ordering from this website you agree to these terms. If you do not agree, please do not use this site. If you have any questions or concerns, feel free to contact us.</p> <p> </p> <h2>Returning Purchased Items</h2> <p class="mobile-text-wrapper">We can only accept returns of unopened kits and products, within 30 days of receipt (28 days from shipment for international orders). Return shipment is the responsibility of the customer. All returns are credited as store credit upon receipt. Please contact us before returning any package! We're reasonable people and we hope you are too. Contact us if you have any issues and we'll do our best to help you out!</p> <hr> <h2>Payment</h2> <p class="mobile-text-wrapper"><span data-sheets-value="{"1":2,"2":"We accept credit card, Paypal, Amazon Payment and Bitcoin as payment for orders. We do not accept Paypal eChecks. Due to potential fraud and misuse, we may not to ship an order, or request additional verification information for credit card or Paypal payments. Credit cards must clear the authorization process and are only charged before shipment. Payments through Paypal and Amazon Payments are always charged at time of order. For school, organizations or businesses requiring a Purchase order (orders over $250) - please contact us."}" data-sheets-userformat="{"2":2819,"3":{"1":0},"4":{"1":2,"2":16777215},"11":4,"12":0,"14":{"1":2,"2":16711680}}">We accept credit card, Paypal, and Amazon Payment as payment for orders. We do not accept Paypal eChecks. Due to potential fraud and misuse, we may not to ship an order, or request additional verification information for credit card, Amazon or Paypal payments. Credit cards must clear the authorization process and are only charged before shipment. Payments through Paypal are always charged at time of order. For school or organizations requiring a Purchase order (orders over $100) - please contact us.</span></p> <hr> <h2 class="mobile-text-wrapper"><span data-sheets-value="{"1":2,"2":"We accept credit card, Paypal, Amazon Payment and Bitcoin as payment for orders. We do not accept Paypal eChecks. Due to potential fraud and misuse, we may not to ship an order, or request additional verification information for credit card or Paypal payments. Credit cards must clear the authorization process and are only charged before shipment. Payments through Paypal and Amazon Payments are always charged at time of order. For school, organizations or businesses requiring a Purchase order (orders over $250) - please contact us."}" data-sheets-userformat="{"2":2819,"3":{"1":0},"4":{"1":2,"2":16777215},"11":4,"12":0,"14":{"1":2,"2":16711680}}"><span>Sales Tax Refunds</span></span><span data-sheets-value="{"1":2,"2":"We accept credit card, Paypal, Amazon Payment and Bitcoin as payment for orders. We do not accept Paypal eChecks. Due to potential fraud and misuse, we may not to ship an order, or request additional verification information for credit card or Paypal payments. Credit cards must clear the authorization process and are only charged before shipment. Payments through Paypal and Amazon Payments are always charged at time of order. For school, organizations or businesses requiring a Purchase order (orders over $250) - please contact us."}" data-sheets-userformat="{"2":2819,"3":{"1":0},"4":{"1":2,"2":16777215},"11":4,"12":0,"14":{"1":2,"2":16711680}}"><span></span></span></h2> <p class="mobile-text-wrapper"><span data-sheets-value="{"1":2,"2":"We accept credit card, Paypal, Amazon Payment and Bitcoin as payment for orders. We do not accept Paypal eChecks. Due to potential fraud and misuse, we may not to ship an order, or request additional verification information for credit card or Paypal payments. Credit cards must clear the authorization process and are only charged before shipment. Payments through Paypal and Amazon Payments are always charged at time of order. For school, organizations or businesses requiring a Purchase order (orders over $250) - please contact us."}" data-sheets-userformat="{"2":2819,"3":{"1":0},"4":{"1":2,"2":16777215},"11":4,"12":0,"14":{"1":2,"2":16711680}}"><span>If you do not set up a tax-free Adafruit account, you will be required to pay sales tax on your order. Refunds are possible only if you send us proper documentation by the 5th day of the month directly following the one in which you placed your order. For example, if you placed your order during the month of March, you need to send us your tax-exempt form by April 5th to receive a refund. After that time period has expired, you will need to contact the government office that manages tax collection in your jurisdiction in order to apply for a refund.</span></span></p> <hr> <h2>Adafruit's Technical Support</h2> <p class="mobile-text-wrapper">Adafruit has dedicated support engineers that will be able to assist you immediately, please keep in mind we answer all questions in the <a href="http://forums.adafruit.com/">technical support forums</a>, we <b>do not</b> provide one-on-one email or telephone consulting. We also offer product support to customers of our official resellers who have purchased our products. Please note, we do not provide a warranty or support to anyone who has purchased one of our products from an unauthorized resale. For example, if someone buys a product from our store and is not an official Adafruit distributor, and then sells the product elsewhere, we do not offer support or warranty on that item.</p> <hr> <h2>Adafruit's "Be Excellent" policy</h2> <p class="p1"><span class="s1">Please review our <a href="https://github.com/adafruit/Adafruit_Community_Code_of_Conduct/blob/main/code-of-conduct.md">Adafruit Community Code of Conduct on GitHub</a> which has frequent updates and additions. Our community is important to all of us at Adafruit. <span class="s2">Our “Be Excellent” policy</span> applies to all members: This includes employees, customers, educators, makers, content creators, and more. It applies to all interactions that affect the community we have all built together: commenting on our web pages, posting in forums, and treatment of our support staff. Together, we love celebrating <a href="https://blog.adafruit.com/category/community/"><span class="s2">the awesome work the community does</span></a>, and we appreciate <a href="https://blog.adafruit.com/category/mailbag/"><span class="s2">the kind words</span></a> and support we give to each other!</span></p> <p class="p1"><span class="s1">We hold ourselves and our community members to a high standard of excellence. Each member is valuable to us and we are dedicated to maintaining a positive space where people can engage, learn, and share their work. Overwhelmingly, our members are respectful and awesome; their kindness and coolness is precious and inspiring. And — it’s worth protecting.</span></p> <p class="p1"><span class="s1">Once in a while, we do encounter someone who has decided to cause problems, is not reasonable, or chooses not to be solutions-oriented. If a customer curses, uses abusive language, refuses to work with our engineers in the forums, cannot work together positively with other members, or otherwise ignores the “Be Excellent” code of conduct, we will suggest the customer seek another supplier for future purchases. When appropriate, we may choose to ban the former customer from making future purchases or engaging with our community. If a user continues to behave in violation of this policy, especially after warning them, we may choose to block that user on our site or any social media property we manage.We reserve the right at all times to remove any information or materials that are unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, pornographic, profane, indecent or otherwise objectionable. These cases are rare, but we believe this is an important step to take to ensure the safety of our employees, other customers, and all other wonderful members of our community.</span></p> <p class="p1"><span class="s1">Adafruit wouldn’t be Adafruit without our community. This is why we are committed to keeping it a positive and respectful space, devoid of profane, harassing, offensive, or inappropriate language (or actions) and negativity in general. We invite you to use our commenting platform(s) to engage in insightful and inspiring conversations.We want to make sure we’re focusing on the excellent users who make the Adafruit Community such a positive space on the web.</span></p> <p class="p1"><span class="s1">What we expect of our community members:</span></p> <ul class="ul1"> <li class="li1"><span class="s1">Be inclusive: We are committed to a strong and diverse community and will not tolerate exclusion, discrimination, or intolerance. 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