CINXE.COM

<!DOCTYPE html> <html lang="en-US"> <head> <meta name="globalsign-domain-verification" content="395EvTKgTnwb20iKcV68nItcl7lbY_JFqavc5s-uhP" /> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <meta charset="utf-8"> <meta name="author" content="Adafruit Industries" /> <meta name="generator" content="Adafuit Shopping Cart based on Zencart" /> <link rel="mask-icon" href="https://cdn-shop.adafruit.com/static/adafruit_favicon.svg" color="#000000"> <link rel="apple-touch-icon" sizes="57x57" href="https://cdn-shop.adafruit.com/static/apple-touch-icon-57x57.png"> <link rel="apple-touch-icon" sizes="114x114" href="https://cdn-shop.adafruit.com/static/apple-touch-icon-114x114.png"> <link rel="apple-touch-icon" sizes="72x72" href="https://cdn-shop.adafruit.com/static/apple-touch-icon-72x72.png"> <link rel="apple-touch-icon" sizes="144x144" href="https://cdn-shop.adafruit.com/static/apple-touch-icon-144x144.png"> <link rel="apple-touch-icon" sizes="60x60" href="https://cdn-shop.adafruit.com/static/apple-touch-icon-60x60.png"> <link rel="apple-touch-icon" sizes="120x120" href="https://cdn-shop.adafruit.com/static/apple-touch-icon-120x120.png"> <link rel="apple-touch-icon" sizes="76x76" href="https://cdn-shop.adafruit.com/static/apple-touch-icon-76x76.png"> <link rel="apple-touch-icon" sizes="152x152" href="https://cdn-shop.adafruit.com/static/apple-touch-icon-152x152.png"> <link rel="icon" type="image/png" href="https://cdn-shop.adafruit.com/static/favicon-196x196.png" sizes="196x196"> <link rel="icon" type="image/png" href="https://cdn-shop.adafruit.com/static/favicon-160x160.png" sizes="160x160"> <link rel="icon" type="image/png" href="https://cdn-shop.adafruit.com/static/favicon-96x96.png" sizes="96x96"> <link rel="icon" type="image/png" href="https://cdn-shop.adafruit.com/static/favicon-16x16.png" sizes="16x16"> <link rel="icon" type="image/png" href="https://cdn-shop.adafruit.com/static/favicon-32x32.png" sizes="32x32"> <meta name="msapplication-TileColor" content="#1a1919"> <meta name="msapplication-TileImage" content="https://cdn-shop.adafruit.com/static/mstile-144x144.png"> <meta name="format-detection" content="telephone=no"> <title>Support</title><link rel="alternate" type="application/rss+xml" title="adafruit industries blog RSS Feed" href="http://blog.adafruit.com/feed/" /> <meta name="description" content="Adafruit Industries, Unique &amp; fun DIY electronics and kits : Support - Tools Gift Certificates Arduino Cables Sensors LEDs Books Breakout Boards Power EL Wire/Tape/Panel Components & Parts LCDs & Displays Wearables Prototyping Raspberry Pi Wireless Young Engineers 3D printing NeoPixels Kits & Projects Robotics & CNC Accessories Cosplay/Costuming Halloween Reseller and School Packs Internet of Things - IoT Development Boards Batteries Feather CircuitPython Circuit Playground Crickit - Creative Robotics Particle STEMMA Machine Learning micro:bit Add-ons & Accessories Bluetooth PPE Microchip Mechanical Keyboards Clearance Sale ecommerce, open source, shop, online shopping" /> <meta name="keywords" content="Tools Gift Certificates Arduino Cables Sensors LEDs Books Breakout Boards Power EL Wire/Tape/Panel Components & Parts LCDs & Displays Wearables Prototyping Raspberry Pi Wireless Young Engineers 3D printing NeoPixels Kits & Projects Robotics & CNC Accessories Cosplay/Costuming Halloween Reseller and School Packs Internet of Things - IoT Development Boards Batteries Feather CircuitPython Circuit Playground Crickit - Creative Robotics Particle STEMMA Machine Learning micro:bit Add-ons & Accessories Bluetooth PPE Microchip Mechanical Keyboards Clearance Sale ecommerce, open source, shop, online shopping Support" /> <script> var fbPixelEventQueue = []; var dataLayer = []; function gtag(){dataLayer.push(arguments);} window.dataLayer = window.dataLayer || []; </script> <script> (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-PRPXBQ6'); </script>  <script> //<![CDATA[ // see GTM facebook events function executeFbPixelEventQueue(timeoutCounter){ timeoutCounter--; if (timeoutCounter >= 0){ if (typeof fbq != "undefined" && fbq){ fbPixelEventQueue.forEach(function(pushee){ pushee(); }); } else{ setTimeout(function(){executeFbPixelEventQueue(timeoutCounter)}, 600); } } } executeFbPixelEventQueue(5); // AdWords Remarketing, probably overwritten later. var remarketingParams = { ecomm_pagetype: 'other' }; //]]> </script> <link rel="stylesheet" type="text/css" href="/includes/templates/shop2019/css/bootstrap.css" /> <link rel="stylesheet" type="text/css" href="/includes/templates/shop2019/css/font-awesome-4.7.0/css/font-awesome.min.css"> <script src="/includes/javascript/jquery.min.js"></script> <script> var ada_env = {"env":"prod","algolia":{"app_id":"W9DMM4OTH0","app_key":"929ce6f84af11b19c73f4fd5778122cc"}}; var ada_cookie_domain = '.adafruit.com'; var ada_reduce_motion_cookie = document.cookie.match(/^(.*;)?\s*reduce_motion\s*=\s*1(.*)?$/) !== null; var reduceMotion = false; // reduce motion if customer set account flag if( (typeof ada_reduce_motion !== 'undefined') && ada_reduce_motion === true ){ reduceMotion = true; } // reduce motion if reduce_motion cookie is present if( (typeof ada_reduce_motion_cookie !== 'undefined') && ada_reduce_motion_cookie === true ){ reduceMotion = true; } // reduce motion if OS / browser flag is set and available via media query var reduceMotionQuery = window.matchMedia('(prefers-reduced-motion: reduce)'); if( reduceMotionQuery.matches ){ reduceMotion = true; } // for use in es6 classes window.reduceMotion = reduceMotion; </script> <link rel="stylesheet" type="text/css" href="https://www.adafruit.com/includes/templates/shop2019/css/style.7e0871e814.css" /> <script defer src="/includes/templates/shop2019/jscript/lite-yt-embed.js"></script>  <script type="application/ld+json"> { "@context": "http://schema.org", "@type": "WebSite", "url": "https://www.adafruit.com/", "potentialAction": { "@type": "SearchAction", "target": "https://www.adafruit.com/search?g=1&q={search_term}", "query-input": "required name=search_term" } } </script> </head> <body class="no-js ">  <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-PRPXBQ6" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>  <div class="messages-container"> </div> <form action="#main" onsubmit="skipNavigation(event)"> <span class="sr-only"> </span> <button type="submit" id="main-nav-skip-navigation" class="blue-button-large">Skip Navigation</button> </form> <div id="outer-wrapper"> <div id="inner-wrapper"> <div class="header-wrap"> <header id="adafruit-header"> <div class="mobile-header-wrap"> <div id="mobile-header"> <a class="mobile-header-logo" href="https://www.adafruit.com"> <img alt="Adafruit Logo" height="50" width="50" id="logo_small" src="/includes/templates/shop2019/images/adafruit_logo_small.png" title="Adafruit"/> </a> <button id="mobile-menu-button" class="c-hamburger c-hamburger--htx"> <span>toggle menu</span> <i id="hamburger-arrow"></i> </button> <div id="MobileSearchWrapper" class="mobile-search"> <form id="MobileSearchForm" action="https://www.adafruit.com/search" method="get" role="search"> <label id="MobileSearchLabel" for="MobileSearch" style="display:none;">Search</label> <input class="search" type="text" id="MobileSearch" aria-labelledby="MobileSearchLabel" name="q" placeholder="" autocomplete="off" spellcheck="false" autocapitalize="none" /> <button aria-label="Search" id="MobileSearchBtn" class="fa" type="submit"></button> </form> </div> <a aria-live="polite" aria-atomic="true" class="mobile-header-cart" href="/shopping_cart"> <span class="sr-only">Shopping cart, </span><span class="cart-count" style="display:none;">0</span><span class="sr-only">items.</span> <i class="fa fa-shopping-cart"></i> </a> </div> <nav id="MobileNav"> <div class="results-scroll-pane"> <div class="flex-col load-more load-prev"> <img alt="Adafruit Logo" height="50" width="50" src="/includes/templates/shop2019/images/adafruit_logo_small.png"> </div> <div class="mobile-search-results"></div> <div class="flex-col load-more load-next"> <img alt="Adafruit Logo" height="50" width="50" src="/includes/templates/shop2019/images/adafruit_logo_small.png"> </div> </div> <div class="mobile-menu-wrap"> <ul id="mm-topmenu" class="menu" hidden> <li class="login direct-link"> <a href="/login">Sign In</a> | <a href="https://accounts.adafruit.com/users/sign_up/">Create Account</a> </li> <li><a href="/new">New Products</a></li> <li><a href="/featured">Featured Products</a></li> <li><a href="/explore">Gift Ideas</a></li> <li class="mm-featured-categories"><a href="/category/965">Circuit Playground</a></li> <li class="mm-featured-categories"><a href="/category/943">Feather</a></li> <li class="mm-featured-categories"><a href="/category/105">Raspberry Pi</a></li> <li class="mm-featured-categories"><a href="/category/17">Arduino</a></li> <li class="mm-featured-categories"><a href="/category/37">LEDs</a></li> <li class="direct-link"><a href="/categories">All Categories</a></li> <li><a href="/support">Support</a></li> <li><a href="/shipping">Shipping & Returns</a></li> <li><a href="/about">About Us</a></li> </ul> </div> </nav> </div> <div id="site-header" > <div class="row-content"> <ol class="application-links"><li class="selected" ><a href="https://www.adafruit.com">Shop</a></li><li><a href="https://learn.adafruit.com">Learn</a></li><li><a href="https://blog.adafruit.com">Blog</a></li><li><a href="https://forums.adafruit.com">Forums</a></li><li><a href="https://io.adafruit.com">IO</a></li><li><a href="https://www.youtube.com/adafruit/live">LIVE!</a></li><li ><a href="https://www.adafruit.com/adabox">AdaBox</a></li></ol> <div id="nav_account"> <span class="sign-in"><a href="https://www.adafruit.com/login">Sign In</a></span> <div class="cart"> <a aria-live="polite" href="https://www.adafruit.com/shopping_cart"><i class="fa fa-shopping-cart"></i> <span class="sr-only">Shopping cart, </span><span class="cart-count">0</span><span class="sr-only">items.</span> </a> </div> </div> </div> </div> <div id="shop-header"> <div class="row-content"> <div class="left-content"> <div class="logo-container"> <a href="https://www.adafruit.com"> <img alt="Adafruit Logo" height="40" width="115" id="logo" src="/includes/templates/shop2019/images/adafruit-logo.png" title="Adafruit"/> </a> </div> <ul class="main-nav-links"> <li id="desktopMenuContainer"> <a id="desktopMenuButton" href="#adafruit-header">Products</a> <div id="desktopMenuFlyout"> <div class="three-panels"> <div class="first-column"> <div class="content-header"> <span class="title">Shop Categories</span><a class="view-all-count" href="/categories">view all</a> </div> <div class="categories"> <ul><li><a href='/category/17'>Arduino</a></li><li><a href='/category/956'>CircuitPython</a></li><li><a href='/category/965'>Circuit Playground</a></li><li><a href='/category/943'>Feather</a></li><li><a href='/category/1005'>STEMMA / STEMMA QT</a></li><li><a href='/category/63'>LCDs & Displays</a></li><li><a href='/category/105'>Raspberry Pi</a></li><li><a href='/category/875'>RP2040 / Pico</a></li><li><a href='/category/234'>Accessories</a></li><li><a href='/category/889'>Batteries</a></li><li><a href='/category/40'>Books</a></li><li><a href='/category/42'>Breakout Boards</a></li><li><a href='/category/33'>Cables</a></li><li><a href='/category/54'>Components & Parts</a></li><li><a href='/category/851'>Development Boards</a></li></ul><ul><li><a href='/category/150'>E-Ink / ThinkInk</a></li><li><a href='/category/14'>Gift Certificates</a></li><li><a href='/category/203'>Kits & Projects</a></li><li><a href='/category/37'>LEDs</a></li><li><a href='/category/1020'>Mechanical Keyboards</a></li><li><a href='/category/168'>Neopixels</a></li><li><a href='/category/44'>Power</a></li><li><a href='/category/82'>Prototyping</a></li><li><a href='/category/227'>Robotics & CNC</a></li><li><a href='/category/35'>Sensors</a></li><li><a href='/category/8'>Tools</a></li><li><a href='/category/65'>Wearables</a></li><li><a href='/category/112'>Wireless</a></li><li><a href='/category/1025'>Clearance Sale</a></li></ul> </div> </div> <div class="middle-column"> <div class="content-header"> <span class="title">New Products</span><a class="view-all-count" href="/new">view all</a> </div> <div class="featProductRow"> <img id="flyouts-img-new-0" src="https://cdn-shop.adafruit.com/310x233/6299-03.jpg" alt="Angled shot of two-piece white plastic enclosure with LED driver board inside."> <a href="https://www.adafruit.com/product/6299" aria-describedby="flyouts-img-new-0"> <div> <p>Snap-on Enclosure for Adafruit Mini Sparkle Motion</p> <p class="price">$3.50</p> </div> </a> </div> <div class="featProductRow"> <img id="flyouts-img-new-1" src="https://cdn-shop.adafruit.com/310x233/6280-00.jpg" alt="Angled Shot of the Adafruit - TPS65131 Split Boost."> <a href="https://www.adafruit.com/product/6280" aria-describedby="flyouts-img-new-1"> <div> <p>Adafruit TPS65131 Split Power Supply Boost Converter</p> <p class="price">$6.95</p> </div> </a> </div> <div class="featProductRow"> <img id="flyouts-img-new-2" src="https://cdn-shop.adafruit.com/product-videos/320x240/6245-12.jpg" alt="Video of assembled LED project."> <a href="https://www.adafruit.com/product/6245" aria-describedby="flyouts-img-new-2"> <div> <p>Pimoroni Tiny FX W - Wireless LED Effects Starter Kit</p> <p class="price">$48.95</p> </div> </a> </div> <div class="featProductRow"> <img id="flyouts-img-new-3" src="https://cdn-shop.adafruit.com/310x233/6243-00.jpg" alt="Angled Shot of the Pimoroni Pico Plus 2 W."> <a href="https://www.adafruit.com/product/6243" aria-describedby="flyouts-img-new-3"> <div> <p>Pimoroni Pico Plus 2 W - RP2350 Dev Board with Pico Shape</p> <p class="price">$22.50</p> </div> </a> </div> </div> <div class="middle-column"> <div class="content-header"> <span class="title">Featured Products</span><a class="view-all-count" href="/featured">view all</a> </div> <div class="featProductRow"> <img id="flyouts-img-featured-0" src="https://cdn-shop.adafruit.com/product-videos/320x240/6121-07.jpg" alt="Demo Video of the Adafruit TMC2209 Stepper Motor Driver Breakout Board."> <a href="https://www.adafruit.com/product/6121" aria-describedby="flyouts-img-featured-0"> <div> <p>Adafruit TMC2209 Stepper Motor Driver Breakout Board</p> <p class="price">$8.95</p> </div> </a> </div> <div class="featProductRow"> <img id="flyouts-img-featured-1" src="https://cdn-shop.adafruit.com/310x233/6006-02.jpg" alt="Angled shot of thin, green rectangular microcontroller with castellated pads."> <a href="https://www.adafruit.com/product/6006" aria-describedby="flyouts-img-featured-1"> <div> <p>Raspberry Pi Pico 2 - RP2350</p> <p class="price">$5.00</p> </div> </a> </div> <div class="featProductRow"> <img id="flyouts-img-featured-2" src="https://cdn-shop.adafruit.com/310x233/5933-08.jpg" alt="Angled shot of rectangular dev board."> <a href="https://www.adafruit.com/product/5933" aria-describedby="flyouts-img-featured-2"> <div> <p>Adafruit ESP32-C6 Feather - STEMMA QT</p> <p class="price">$14.95</p> </div> </a> </div> <div class="featProductRow"> <img id="flyouts-img-featured-3" src="https://cdn-shop.adafruit.com/310x233/5980-00.jpg" alt="Angled shot of black, rectangular datalogging board."> <a href="https://www.adafruit.com/product/5980" aria-describedby="flyouts-img-featured-3"> <div> <p>Adafruit Feather RP2040 Adalogger - 8MB Flash with microSD Card</p> <p class="price">$14.95</p> </div> </a> </div> </div> </div> </div> </li> <li> <a href="/explore">Gift Ideas</a> </li> <li> <a href="/new">What's New</a> </li> </ul> </div> <div class="right-content"> <div class="search-wrapper"> <form action="/search" method="get" role="search"> <input id="search" aria-labelledby="searchBtn" type="text" name="q" autocapitalize="none" spellcheck="false" autocomplete="off" data-page="" data-app-id="W9DMM4OTH0" data-app-key="e613bcda3453b9ef887e2724362f9e57" data-app-index="learn_guides_production" data-app-uri="https://learn.adafruit.com"> <button type="submit" id="searchBtn"><span class="sr-only">Search</span><i class="fa fa-search"></i></button> </form> </div> </div> </div> </div> </header> </div> <div class="main-container container" id="main" role="main" tabindex="-1"> <div id="full-overlay"></div> <div class="dataPage"><p></p> <p></p> <div class="dataPage"> <h1>Support</h1> <hr /> <div class="row"> <div class="col-md-12"> <p class="p1">Here at Adafruit we’ve split support into two categories:</p> <ul class="ul1"> <li class="li1">Our customer support team answers all non-tech support related inquiries via our <a href="https://www.adafruit.com/contact_us">Contact</a> form. You can also email us directly at <a href="/cdn-cgi/l/email-protection" class="__cf_email__" data-cfemail="5a292f2a2a35282e1a3b3e3b3c282f332e74393537">[email protected]</a></li> <li class="li1">If you have a technical support question please post in the <a href="http://www.adafruit.com/forums/">forums</a></li> </ul> <p class="p2">Read below if you need assistance and you’re not sure where to go!</p> <hr /> <h2>Technical Support</h2> <p class="p1">Our team in the <a href="https://forums.adafruit.com">forums</a> provides technical support to Adafruit customers and customers of <a href="https://www.adafruit.com/distributors/">official Adafruit distributors</a>. They have extensive experience with our products and are able to authorize replacements, refunds and prepaid returns if necessary. Responses in the forums can take up to 1-2 business days. When posting in the forums you may encounter another member of the community chiming in with additional tips, tricks and how-tos!</p> <p class="p2">Please click on the most appropriate forum on the <a href="http://www.adafruit.com/forums/">Adafruit fourms website</a> and click “Post a Topic” to create a new post within that forum for technical support. <a href="https://learn.adafruit.com/getting-help-with-your-technical-support-questions">Here are some tips</a> to help you create your post:</p> <ol class="ol1"> <li class="li1">Tell us what product you are asking about, your Adafruit order number, and when you purchased the item.</li> <li class="li1">Post clear photos, focused, and detailed pictures of the front and back of the boards, as well as any connections to the board.</li> <li class="li1">For software issues, please post the complete text of your IDE's error message. Please use the [code] tag when posting error message as well as code.</li> <li class="li1">If you are having trouble with a code sketch, please post or link to your entire source code. Again, please use the [code] tag when posting code.</li> <li class="li1">If you are building a project from the Learning System, please post a link to the page you are having difficulty with.</li> <li class="li1">Please create a new post in the forums instead of piggybacking on an existing topic. If you do see other threads with similar questions or issues referring to them in your post can help and is greatly appreciated!</li> <li class="li2"><span class="s1"></span><span class="s2">Responses in the forums can take up to 1-2 business days. Please reach out to <a href="/cdn-cgi/l/email-protection" class="__cf_email__" data-cfemail="deadabaeaeb1acaa9ebfbabfb8acabb7aaf0bdb1b3">[email protected]</a> with a link to your post in the forums if you do not receive a response within that time frame.</span></li> </ol> <p class="p1">We do not provide engineering or consulting services at this time. We do not offer phone support or one-on-one technical support over email.</p> <div class="col-md-12"><lite-youtube videoid="HnTXXu9Bve0" title="Adafruit Customer Support Forums" style="background-image: url(https://cdn-shop.adafruit.com/ytimg/vi/HnTXXu9Bve0/hqdefault.jpg)" params="" > <a href="https://www.youtube.com/watch?v=HnTXXu9Bve0" class="lyt-playbtn" title="Play video"> <span class="lyt-visually-hidden">Play video: Adafruit Customer Support Forums</span> </a> </lite-youtube></div> </div> <p class="p1"></p> <p class="p1">You can also try our <a href="https://discordapp.com/invite/adafruit">Discord channel</a> if you’re encountering technical issues. <span class="s1">Community Helpers are available in Discord to provide assistance with technical issues. They will assist when they are available - they are all volunteer members of the community who give of their time when possible to help the community as a whole. Please remember this and be patient with regards to responses from them when asking them questions. Please note our Discord community members are not able to authorize replacements or refunds for defective products. Please create a post in the forums if you suspect you've received a faulty product.</span></p> <p class="p2">Our <a href="http://www.adafruit.com/jobs/">Jobs Board</a> was created to connect those needing engineering or consulting services with our talented community. This has worked out for many people - helping top businesses find staff and services, and helping makers showcase their skills. <a href="http://www.adafruit.com/jobs/">Check out the jobs board here!</a></p> </div> <hr /> <div class="row"> <div class="col-md-12"> <h2 class="flush-top">Customer Support </h2> <p class="p1">Our Customer Support team handles all non-technical support inquiries via our <a href="https://www.adafruit.com/contact_us">Contact Form</a>. Using the contact form you can submit inquiries regarding <a href="https://learn.adafruit.com/sales-tax-exempt-accounts">Domestic Sales Tax and Australian GST exemption</a>, billing, <a href="https://learn.adafruit.com/how-to-make-an-educational-purchase-order-in-the-us">purchase orders</a>, <a href="https://learn.adafruit.com/how-do-i-return-my-order">returns</a>, <a href="https://learn.adafruit.com/what-can-i-do-if-my-order-has-not-arrived">missing packages</a>, changes to your order and more. If you’re not sure which category best fits your inquiry you can also email <a href="/cdn-cgi/l/email-protection" class="__cf_email__" data-cfemail="780b0d0808170a0c38191c191e0a0d110c561b1715">[email protected]</a> directly with your non-technical support inquiries.</p> <p class="p2">Please be sure to read through our <a href="https://www.adafruit.com/faq">FAQ</a> and <a href="https://www.adafruit.com/shipping">Shipping & Returns </a>pages and browse the <a href="https://learn.adafruit.com/category/community-support">Community Support </a> section in the <a href="https://learn.adafruit.com/">Adafruit Learning System</a> before contacting us. We’ve put a lot of time into creating a system that empowers our customers. We aim to make all the information you need clear and accessible, from <a href="https://learn.adafruit.com/creating-and-maintaining-your-adabox-subscription">creating and maintaining your AdaBox subscription</a> to <a href="https://learn.adafruit.com/how-do-i-return-my-order">returning your order</a>!</p> <p class="p2">We highly recommend <a href="https://learn.adafruit.com/how-to-create-an-adafruit-account">creating an Adafruit account</a>! With an account you can <a href="https://learn.adafruit.com/how-to-add-an-order-placed-via-guest-checkout-to-your-adafruit-account">keep track of all your Adafruit orders</a>, <a href="https://learn.adafruit.com/checking-order-status-on-adafruit-dot-com">check your order’s status</a>,<span class="Apple-converted-space">  </span><a href="https://learn.adafruit.com/how-to-get-a-copy-of-your-invoice">access invoices</a>, <a href="https://learn.adafruit.com/how-to-create-wishlists">create a wishlist and quote</a>, <a href="https://learn.adafruit.com/how-to-a-purchase-and-use-gift-certificates-at-adafruit">manage gift certificates</a>, view which product notifications you’re signed up for, manage newsletter settings, save your favorite guides in the Adafruit Learning System and so much more!</p> <div class="col-md-12"><lite-youtube videoid="HlHqQk2C1kQ" title="How to Create an Adafruit Account" style="background-image: url(https://cdn-shop.adafruit.com/ytimg/vi/HlHqQk2C1kQ/hqdefault.jpg)" params="" > <a href="https://www.youtube.com/watch?v=HlHqQk2C1kQ" class="lyt-playbtn" title="Play video"> <span class="lyt-visually-hidden">Play video: How to Create an Adafruit Account</span> </a> </lite-youtube></div> <p class="p2">Help us help you! When reaching out to our customer support team please be sure to include any important information related to your inquiry, such as:</p> <ol class="ol1"> <li class="li1">A screen shot of any error you are receiving during checkout</li> <li class="li1">The email address linked to your Adafruit account</li> <li class="li1">Your Adafruit order number.<i> </i>Don’t know your Adafruit order number? Let us know the delivery address provided at checkout, the order total, items in the order and the last 4 digits of the card linked to the order if the order was placed with the payment method ‘credit card’.</li> <li class="li1">A direct link to a page on Adafruit.com related to your inquiry. Please note that all available information on a product is accessible via the product page, including links to related guides in the <a href="https://learn.adafruit.com/">Adafruit Learning System</a>.</li> <li class="li1">A photo of any item(s) damaged in shipping. We do what we can to keep your items safe and secure, but sometimes accidents happen on your package’s trip to its final destination!</li> </ol> <hr /> <div class="row"> <div class="col-md-12"> <h2 class="flush-top">Adafruit Live</h2> <p class="p1">Throughout the week Adafruit goes live on <a href="https://www.youtube.com/adafruit/live">YouTube LIVE</a>, <a href="https://www.twitch.tv/adafruit">Twitch</a>, <a href="https://www.periscope.tv/adafruit/1gqxvOqbqBqKB">Periscope (Twitter)</a> and <a href="https://www.facebook.com/adafruitindustries">Facebook</a>.</p> <p class="p2">Here’s the schedule for our long-standing live <a href="https://www.adafruit.com/shows">shows</a>:</p> <ul class="ul1"> <li class="li1">Noe and Pedro Ruiz host <a href="https://www.youtube.com/playlist?list=PLjF7R1fz_OOVgpmWevin2slopw_A3-A8Y">3D Hangouts </a>Wednesdays at 11am ET</li> <li class="li1"><a href="https://www.youtube.com/playlist?list=PL7E1FAA9E63A32FDC">Show and Tell </a>streams Wednesdays at 7:00pm ET </li> <li class="li1"><a href="https://www.youtube.com/playlist?list=PL7AE4BFB81D3DC925">Ask an Engineer </a>follows Show and Tell on Wednesdays at 8pm ET</li> <li class="li1"><a href="https://www.youtube.com/playlist?list=PLjF7R1fz_OOVvPjQU_KXsLPVB0pG_kdxW">John Park’s Workshop</a> hits the waves Thursdays at 4pm ET</li> </ul> <hr /> <h2>Adafruit's "Be Excellent" Policy</h2> <p class="p1"><span class="s1">Our community is important to all of us at Adafruit. Our “Be Excellent” policy applies to all members: This includes employees, customers, educators, makers, content creators, and more. It applies to all interactions that affect the community we have all built together: commenting on our web pages, posting in forums, and treatment of our support staff. Together, we love celebrating <a href="https://blog.adafruit.com/category/community/">the awesome work the community does</a>, and we appreciate <a href="https://blog.adafruit.com/category/mailbag/">the kind words</a> and support we give to each other!</span></p> <p class="p2"><span class="s1"></span><span class="s1">We hold ourselves and our community members to a high standard of excellence. Each member is valuable to us and we are dedicated to maintaining a positive space where people can engage, learn, and share their work. Overwhelmingly, our members are respectful and awesome; their kindness and coolness is precious and inspiring. And — it’s worth protecting. Read more about our <a href="https://www.adafruit.com/terms_of_service/">Terms of Service</a>.</span></p> </div> </div> </div> </div> </div></div> </div> <footer id="siteFooter"> <div class="footerContainer"> <nav aria-label="Need Help?"> <ul> <li> <a href="/contact_us">Contact Us</a> </li> <li> <a href="https://forums.adafruit.com/">Tech Support Forums</a> </li> <li> <a href="/faq">FAQs</a> </li> <li> <a href="/shipping">Shipping & Returns</a> </li> <li> <a href="/free">Freebies</a> </li> <li> <a href="/terms_of_service">Terms of Service</a> </li> <li> <a href="/privacy">Privacy & Legal</a> </li> <li> <a href="/accessibility">Website Accessibility</a> </li> </ul> </nav> <nav aria-label="Explore Adafruit"> <ul> <li> <a href="/about">About Us</a> </li> <li> <a href="/press">Press</a> </li> <li> <a href="/educators">Educators</a> </li> <li> <a href="/distributors">Distributors</a> </li> <li> <a href="https://jobs.adafruit.com">Jobs</a> </li> <li> <a href="/category/14">Gift Cards</a> </li> </ul> </nav> <div class="footer-quote"> <span class="quoteClass "> “ There are a few people out there who really enjoy hacking things...” </span> <div class="quoteAttribution"> <a href="http://www.nytimes.com/2006/03/08/technology/08iht-ptbot09.html?_r=0">Helen Greiner</a> </div> </div> </div> <div class="footerContainer bottom"> <script data-cfasync="false" src="/cdn-cgi/scripts/5c5dd728/cloudflare-static/email-decode.min.js"></script><script> if (typeof remarketingParams !== 'undefined') { dataLayer.push({ 'event': 'remarketingReady', 'remarketingParams': remarketingParams }); } </script> <a href="/about" aria-label="About Adafruit" id="footerFlower"> <span aria-hidden="true"><svg viewBox="0 0 196 196" xmlns="http://www.w3.org/2000/svg" fill-rule="evenodd" clip-rule="evenodd" stroke-linejoin="round" stroke-miterlimit="2"><path d="M117.352 104.241c-7.533 1.204-14.03-.304-14.517-3.358-.487-3.054 5.225-6.504 12.759-7.7 7.529-1.196 14.025.304 14.512 3.354.488 3.054-5.22 6.508-12.754 7.704m-7.154 31.459c-2.759 1.404-7.804-2.959-11.267-9.746-3.467-6.796-4.046-13.45-1.283-14.854 2.75-1.4 7.787 2.962 11.258 9.754 3.467 6.787 4.05 13.437 1.292 14.846m-29.675-12.646c-5.388 5.396-11.525 7.996-13.713 5.808-2.191-2.183.404-8.33 5.792-13.725 5.383-5.404 11.52-8.004 13.717-5.817 2.187 2.184-.405 8.334-5.796 13.734M59.902 85.479c1.396-2.759 8.046-2.184 14.833 1.27 6.8 3.455 11.18 8.496 9.775 11.25-1.404 2.75-8.046 2.188-14.841-1.266-6.796-3.454-11.171-8.496-9.767-11.254m39.117-19.971c3.058.475 4.57 6.979 3.375 14.512-1.18 7.534-4.613 13.246-7.675 12.767-3.05-.483-4.567-6.98-3.384-14.508 1.188-7.534 4.625-13.25 7.684-12.771m96.454 20.617c-.633-4.005-2.808-5.15-8.054-6.825-3.984-1.28-30.667-9.78-30.667-9.78s-18.6-7.029-32.383 2.909c-1.859 1.341-3.784 2.866-5.713 4.491 1.621-1.933 3.146-3.854 4.484-5.712 9.908-13.804 2.85-32.396 2.85-32.396s-8.546-26.663-9.834-30.654c-1.687-5.234-2.833-7.409-6.842-8.03-4.016-.637-5.766 1.076-8.983 5.542-2.45 3.392-18.783 26.146-18.783 26.146S69.13 47.333 74.31 63.52c.704 2.171 1.559 4.475 2.513 6.817-1.342-2.142-2.7-4.187-4.054-6.03C62.698 50.626 42.848 51.58 42.848 51.58s-28.004-.109-32.188-.113c-5.508-.02-7.925.409-9.766 4.021-1.842 3.613-.755 5.82 2.5 10.254 2.47 3.38 19.07 25.938 19.07 25.938s10.917 16.616 27.905 16.683c2.283.013 4.729-.092 7.241-.275a100.38 100.38 0 00-6.97 1.988c-16.13 5.35-21.342 24.533-21.342 24.533s-8.759 26.6-10.067 30.583c-1.708 5.225-2.054 7.654.813 10.517 2.87 2.875 5.304 2.52 10.529.796 3.979-1.304 30.566-10.117 30.566-10.117s19.163-5.254 24.475-21.392c.721-2.166 1.375-4.525 1.984-6.958-.18 2.508-.275 4.95-.254 7.233.087 16.992 16.725 27.88 16.725 27.88s22.583 16.541 25.966 19.016c4.45 3.238 6.65 4.325 10.267 2.48 3.608-1.842 4.03-4.259 4.004-9.767-.016-4.184-.183-32.188-.183-32.188s.933-19.854-12.771-29.9c-1.842-1.35-3.88-2.704-6.02-4.037 2.337.941 4.628 1.796 6.812 2.479 16.187 5.162 31.687-7.288 31.687-7.288s22.717-16.37 26.113-18.82c4.458-3.225 6.162-4.996 5.529-9" fill="#fff" fill-rule="nonzero"/></svg></span> </a> <div class="socialLinks"><a rel="noopener" target="_blank" href="https://www.instagram.com/adafruit/" aria-label="Adafruit on Instagram"><i class="fa fa-instagram" aria-hidden="true"></i></a><a rel="noopener" target="_blank" href="https://twitter.com/adafruit/" aria-label="Adafruit on Twitter"><i class="fa fa-twitter" aria-hidden="true"></i></a><a rel="noopener" target="_blank" href="https://mastodon.cloud/@adafruit" aria-label="Adafruit on Mastodon"><svg role="presentation" style="height: 1em; margin-bottom: -0.15em" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 216.4144 232.00976"><path d="M211.80734 139.0875c-3.18125 16.36625-28.4925 34.2775-57.5625 37.74875-15.15875 1.80875-30.08375 3.47125-45.99875 2.74125-26.0275-1.1925-46.565-6.2125-46.565-6.2125 0 2.53375.15625 4.94625.46875 7.2025 3.38375 25.68625 25.47 27.225 46.39125 27.9425 21.11625.7225 39.91875-5.20625 39.91875-5.20625l.8675 19.09s-14.77 7.93125-41.08125 9.39c-14.50875.7975-32.52375-.365-53.50625-5.91875C9.23234 213.82 1.40609 165.31125.20859 116.09125c-.365-14.61375-.14-28.39375-.14-39.91875 0-50.33 32.97625-65.0825 32.97625-65.0825C49.67234 3.45375 78.20359.2425 107.86484 0h.72875c29.66125.2425 58.21125 3.45375 74.8375 11.09 0 0 32.975 14.7525 32.975 65.0825 0 0 .41375 37.13375-4.59875 62.915" fill="currentColor"/><path d="M177.50984 80.077v60.94125h-24.14375v-59.15c0-12.46875-5.24625-18.7975-15.74-18.7975-11.6025 0-17.4175 7.5075-17.4175 22.3525v32.37625H96.20734V85.42325c0-14.845-5.81625-22.3525-17.41875-22.3525-10.49375 0-15.74 6.32875-15.74 18.7975v59.15H38.90484V80.077c0-12.455 3.17125-22.3525 9.54125-29.675 6.56875-7.3225 15.17125-11.07625 25.85-11.07625 12.355 0 21.71125 4.74875 27.8975 14.2475l6.01375 10.08125 6.015-10.08125c6.185-9.49875 15.54125-14.2475 27.8975-14.2475 10.6775 0 19.28 3.75375 25.85 11.07625 6.36875 7.3225 9.54 17.22 9.54 29.675" fill="#000"/></svg></a><a rel="noopener" target="_blank" href="https://www.facebook.com/adafruitindustries" aria-label="Adafruit on Facebook"><i class="fa fa-facebook" aria-hidden="true"></i></a><a rel="noopener" target="_blank" href="https://www.youtube.com/adafruit" aria-label="Adafruit on YouTube"><i class="fa fa-youtube" aria-hidden="true"></i></a><a rel="noopener" target="_blank" href="https://github.com/adafruit" aria-label="Adafruit on GitHub"><i class="fa fa-github" aria-hidden="true"></i></a><a rel="noopener" target="_blank" href="https://www.tiktok.com/@adafruit" aria-label="Adafruit on TikTok"><svg role="presentation" style="height: 1em; margin-bottom: -0.15em;" xmlns="http://www.w3.org/2000/svg" viewBox="3 3 18 20"><path d="M19.8059,7.50695c-1.029,0,-1.978,-0.341,-2.74,-0.916c-0.875,-0.659,-1.503,-1.626,-1.725,-2.74c-0.055,-0.276,-0.084,-0.56,-0.087,-0.851h-2.939v8.031l-0.003,4.399c0,1.176,-0.766,2.173,-1.828,2.524c-0.308,0.101,-0.641,0.15,-0.987,0.131c-0.443,-0.025,-0.857,-0.158,-1.217,-0.374c-0.767,-0.458,-1.286,-1.29,-1.3,-2.241c-0.023,-1.487,1.179,-2.699,2.665,-2.699c0.294,0,0.575,0.048,0.839,0.134v-2.195v-0.789c-0.278,-0.041,-0.561,-0.062,-0.847,-0.062c-1.627,0,-3.148,0.676,-4.235,1.894c-0.822,0.92,-1.315,2.094,-1.391,3.326c-0.1,1.617,0.492,3.155,1.64,4.289c0.169,0.167,0.346,0.322,0.531,0.464c0.984,0.757,2.187,1.168,3.455,1.168c0.286,0,0.569,-0.021,0.847,-0.062c1.184,-0.176,2.276,-0.718,3.138,-1.57c1.059,-1.046,1.644,-2.436,1.651,-3.915l-0.015,-6.569c0.505,0.39,1.057,0.712,1.65,0.962c0.922,0.389,1.9,0.587,2.907,0.586v-2.134v-0.792c0,0.001,-0.008,0.001,-0.009,0.001z" fill="currentColor"></path></svg></a><a rel="noopener" target="_blank" href="https://adafruit.tumblr.com/" aria-label="Adafruit on Tumblr"><i class="fa fa-tumblr" aria-hidden="true"></i></a><a rel="noopener" target="_blank" href="https://www.threads.net/@adafruit" aria-label="Adafruit on Threads"><svg role="presentation" style="height: 1em; margin-bottom: -0.15em" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M331.5 235.7c2.2 .9 4.2 1.9 6.3 2.8c29.2 14.1 50.6 35.2 61.8 61.4c15.7 36.5 17.2 95.8-30.3 143.2c-36.2 36.2-80.3 52.5-142.6 53h-.3c-70.2-.5-124.1-24.1-160.4-70.2c-32.3-41-48.9-98.1-49.5-169.6V256v-.2C17 184.3 33.6 127.2 65.9 86.2C102.2 40.1 156.2 16.5 226.4 16h.3c70.3 .5 124.9 24 162.3 69.9c18.4 22.7 32 50 40.6 81.7l-40.4 10.8c-7.1-25.8-17.8-47.8-32.2-65.4c-29.2-35.8-73-54.2-130.5-54.6c-57 .5-100.1 18.8-128.2 54.4C72.1 146.1 58.5 194.3 58 256c.5 61.7 14.1 109.9 40.3 143.3c28 35.6 71.2 53.9 128.2 54.4c51.4-.4 85.4-12.6 113.7-40.9c32.3-32.2 31.7-71.8 21.4-95.9c-6.1-14.2-17.1-26-31.9-34.9c-3.7 26.9-11.8 48.3-24.7 64.8c-17.1 21.8-41.4 33.6-72.7 35.3c-23.6 1.3-46.3-4.4-63.9-16c-20.8-13.8-33-34.8-34.3-59.3c-2.5-48.3 35.7-83 95.2-86.4c21.1-1.2 40.9-.3 59.2 2.8c-2.4-14.8-7.3-26.6-14.6-35.2c-10-11.7-25.6-17.7-46.2-17.8H227c-16.6 0-39 4.6-53.3 26.3l-34.4-23.6c19.2-29.1 50.3-45.1 87.8-45.1h.8c62.6 .4 99.9 39.5 103.7 107.7l-.2 .2zm-156 68.8c1.3 25.1 28.4 36.8 54.6 35.3c25.6-1.4 54.6-11.4 59.5-73.2c-13.2-2.9-27.8-4.4-43.4-4.4c-4.8 0-9.6 .1-14.4 .4c-42.9 2.4-57.2 23.2-56.2 41.8l-.1 .1z"/></svg></a><a rel="noopener" target="_blank" href="https://adafru.it/discord" aria-label="Adafruit on Discord"><svg role="presentation" style="height: 1em; margin-bottom: -0.15em" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 127.14 96.36"><path fill="currentColor" d="M107.7,8.07A105.15,105.15,0,0,0,81.47,0a72.06,72.06,0,0,0-3.36,6.83A97.68,97.68,0,0,0,49,6.83,72.37,72.37,0,0,0,45.64,0,105.89,105.89,0,0,0,19.39,8.09C2.79,32.65-1.71,56.6.54,80.21h0A105.73,105.73,0,0,0,32.71,96.36,77.7,77.7,0,0,0,39.6,85.25a68.42,68.42,0,0,1-10.85-5.18c.91-.66,1.8-1.34,2.66-2a75.57,75.57,0,0,0,64.32,0c.87.71,1.76,1.39,2.66,2a68.68,68.68,0,0,1-10.87,5.19,77,77,0,0,0,6.89,11.1A105.25,105.25,0,0,0,126.6,80.22h0C129.24,52.84,122.09,29.11,107.7,8.07ZM42.45,65.69C36.18,65.69,31,60,31,53s5-12.74,11.43-12.74S54,46,53.89,53,48.84,65.69,42.45,65.69Zm42.24,0C78.41,65.69,73.25,60,73.25,53s5-12.74,11.44-12.74S96.23,46,96.12,53,91.08,65.69,84.69,65.69Z"/></svg></a><a rel="noopener" target="_blank" href="https://bsky.app/profile/adafruit.com" aria-label="Adafruit on BlueSky"><svg role="presentation" style="height: 1em; margin-bottom: -0.15em" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path fill="currentColor" d="M111.8 62.2C170.2 105.9 233 194.7 256 242.4c23-47.6 85.8-136.4 144.2-180.2c42.1-31.6 110.3-56 110.3 21.8c0 15.5-8.9 130.5-14.1 149.2C478.2 298 412 314.6 353.1 304.5c102.9 17.5 129.1 75.5 72.5 133.5c-107.4 110.2-154.3-27.6-166.3-62.9l0 0c-1.7-4.9-2.6-7.8-3.3-7.8s-1.6 3-3.3 7.8l0 0c-12 35.3-59 173.1-166.3 62.9c-56.5-58-30.4-116 72.5-133.5C100 314.6 33.8 298 15.7 233.1C10.4 214.4 1.5 99.4 1.5 83.9c0-77.8 68.2-53.4 110.3-21.8z"/></svg></a></div> <div id="footer-messaging"> <a href="/about">A Minority and Woman-owned Business Enterprise (M/WBE)</a> </div> </div> </footer> </div> </div> <script src="/includes/templates/shop2019/dist/adafruit_shop.lib.min.84745aefb9.js"></script><script src="/includes/templates/shop2019/dist/adafruit_shop.min.fb37c4c2e4.js"></script><script src="/includes/templates/shop2019/dist/adafruit_shop.modules.min.2ccc64eec9.js"></script></body> </html>