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span::before{content:"";display:block;width:17px;height:100%;background-image:url(/app/themes/liveagent/assets/images/icon-login.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center}.Button--login .tooltip{position:absolute;top:49px;display:none;margin-left:9px;padding:8px 25px;font-size:14px;line-height:21px !important;text-align:center;word-break:keep-all;color:#212121;-webkit-box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);background-color:#fff;border-radius:4px;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%)}.Button--login .tooltip::before{position:absolute;top:-10px;left:calc(50% - 10px);background:0;width:0;height:0;border-style:solid;border-width:0 10px 10px;border-color:transparent transparent #fff}body.no-scroll{overflow:hidden;height:100%}#app{padding-top:90px}#app .Header{background-color:#fff;background-color:var(--header-background);position:fixed;top:0;z-index:99991;width:100%;height:90px;padding:.9375em 0}#app .Header .wrapper{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__logo{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__logo a{display:block;width:100%;height:100%;padding:.9375em .9375em .9375em 0}#app .Header__logo a img{display:block;max-width:8.125em;height:1.875em}#app .Header__items{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation.active{height:100vh;-webkit-transition:height .3s ease-out;transition:height .3s ease-out;display:block;overflow-y:scroll;padding-bottom:1.5em;-webkit-box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);border-top:1px solid #e4e5e9}#app .Header__navigation.active>div{opacity:1;height:auto;-webkit-transition:opacity .5s ease;transition:opacity .5s ease;-webkit-transition-delay:.1s;transition-delay:.1s;display:block}#app .Header__navigation.active.mobile-active .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active .Header__navigation__promo{margin-left:3em;padding-bottom:1em;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75em;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation.active.mobile-active ul.nav>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul{-webkit-transition:height .6s ease;transition:height .6s ease;overflow:hidden}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile{display:-webkit-box;display:-ms-flexbox;display:flex;position:relative;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;top:.25em;left:1em;margin-top:.9em;color:#2570ed !important;z-index:1;pointer-events:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a{display:-webkit-box;display:-ms-flexbox;display:flex;width:100%;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:14px 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-product li.current-menu-item{background-color:#feefe0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-overview li.current-menu-item{background-color:#f3e6ff}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-use-for li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full,#app .Header__navigation__buttons__mobile .Button--outline{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--full{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);display:none}.Header__flags--mainmenu::after,.Header__flags--mainmenu::before{content:"";display:table}.Header__flags--mainmenu::after{clear:both}.Header__flags--mainmenu{*zoom:1}#app .Header__navigation__buttons__mobile{display:none}#app .Header__navigation{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation__buttons{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;gap:1.5em}#app .Header__navigation__buttons 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Zlepšite efektivitu a skúste bezplatne!" hreflang="sk-SK">Produkt</a> <ul class="sub-menu"> <li id="menu-item-916152" class="icn-menu-help-desk menu-item menu-item-type-post_type menu-item-object-page menu-item-916152"><svg class="icon icon-menu-help-desk"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-help-desk"></use></svg><a href="https://www.liveagent.sk/helpdesk-softver/" title='Objavte top 15 helpdesk softvérov na rok 2024! Zlepšite podporu, využite 30-dňovú skúšobnú verziu zdarma s LiveAgent."' hreflang="sk-SK" onover-preload="1">Helpdesk<div class="menu-item-description">Viackanálová platforma zákazníckej podpory</div></a></li> <li id="menu-item-916153" class="icn-menu-ticketing menu-item menu-item-type-post_type menu-item-object-page menu-item-916153"><svg class="icon icon-menu-ticketing"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-ticketing"></use></svg><a href="https://www.liveagent.sk/tiketing-softver/" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK" onover-preload="1">Tiketing<div class="menu-item-description">Pokročilý tiketovací systém</div></a></li> <li id="menu-item-170032" class="icn-menu-live-chat menu-item menu-item-type-post_type menu-item-object-page menu-item-170032"><svg class="icon icon-menu-live-chat"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-live-chat"></use></svg><a href="https://www.liveagent.sk/live-chat-softver/" title="Objavte najlepší live chat softvér pre rok 2024 od LiveAgent! Rýchle funkcie, 24/7 podpora a bezplatná skúšobná verzia na 30 dní." hreflang="sk-SK" onover-preload="1">Live chat<div class="menu-item-description">Najrýchlejší live chat na trhu</div></a></li> </ul> </li> <li id="menu-item-170012" class="label-sub label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-170012"><a href="#" title="Objavte všetky funkcie LiveAgent – komplexného softvéru zákazníckej podpory. Zlepšite efektivitu a skúste bezplatne!" hreflang="sk-SK">sub</a> <ul class="sub-menu"> <li id="menu-item-916154" class="icn-thumbsup menu-item menu-item-type-post_type menu-item-object-page menu-item-916154"><svg class="icon icon-thumbsup"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#thumbsup"></use></svg><a href="https://www.liveagent.sk/zakaznicka-podpora-na-socialnych-sietach/" title='Spravujte zákaznícku podporu na sociálnych sieťach efektívne s LiveAgent. Tikety, integrácie a 30-dňová skúšobná verzia zdarma!"' hreflang="sk-SK" onover-preload="1">Sociálne siete<div class="menu-item-description">Odpovedajte svojim fanúšikom priamo z LiveAgenta</div></a></li> <li id="menu-item-751144" class="icn-phone menu-item menu-item-type-custom menu-item-object-custom menu-item-751144"><svg class="icon icon-phone"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#phone"></use></svg><a href="https://www.liveagent.sk/call-center-software/" title='Vyskúšajte LiveAgent – cloudový softvér pre call centrá s IVR, HD videohovormi, 24/7 podporou a 30-dňovou bezplatnou skúšobnou verziou!"' hreflang="sk-SK" onover-preload="1">Call centrum<div class="menu-item-description">Vstavaný softvér call centra</div></a></li> <li id="menu-item-916184" class="icn-lightbulb menu-item menu-item-type-post_type menu-item-object-page menu-item-916184"><svg class="icon icon-lightbulb"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#lightbulb"></use></svg><a href="https://www.liveagent.sk/liveagent-softver-bazy-znalosti/" title='Vytvorte si bázu znalostí s LiveAgent! Poskytnite zákazníkom okamžité odpovede, vyskúšajte zdarma, bez potreby kreditnej karty."' hreflang="sk-SK" onover-preload="1">Báza znalostí<div class="menu-item-description">Poskytujte možnosti samoobsluhy</div></a></li> </ul> </li> <li id="menu-item-169994" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-169994"><a href="#" title="Objavte všetky funkcie LiveAgent – komplexného softvéru zákazníckej podpory. Zlepšite efektivitu a skúste bezplatne!" hreflang="sk-SK">Možnosti použitia</a> <ul class="sub-menu"> <li id="menu-item-170341" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-170341"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-business-solutions"></use></svg><a href="https://www.liveagent.sk/podnik/" title='LiveAgent: Škálovateľný help desk softvér pre každú firmu. Zlepšite podporu, zvýšte príjmy a spokojnosť zákazníkov. Skúste 30 dní zdarma!"' hreflang="sk-SK" onover-preload="1">Riešenia pre podniky<div class="menu-item-description">Rôzne spoločnosti, rôzne riešenia</div></a></li> <li id="menu-item-170340" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-170340"><svg class="icon icon-shop"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#shop"></use></svg><a href="https://www.liveagent.sk/odvetvie/" title="LiveAgent: Žiadny inštalačný poplatok, 24/7 podpora, vylepšite CX a skráťte čas odozvy. Začnite s 1 mesačnou skúšobnou verziou zdarma!" hreflang="sk-SK" onover-preload="1">Riešenia pre odvetvia<div class="menu-item-description">Prispôsobte LiveAgent svojmu odvetviu</div></a></li> <li id="menu-item-751146" class="icn-menu-use-cases menu-item menu-item-type-custom menu-item-object-custom menu-item-751146"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-use-cases"></use></svg><a href="/uspesne-pribehy/" title="LiveAgent is a company that offers customer support portal, data migration, and product changes. They have various popular software, including phone systems and helpdesk software. The company also provides a blog, dictionary, academy, webinars, and cost calculator for customer assistance. LiveAgent provides contact information for their sales department, social media, and newsletter subscription. They are currently creating an information dashboard for their customers and are in the process of installing it." hreflang="sk-SK" onover-preload="1">Prípady použitia<div class="menu-item-description">Jeden produkt, mnoho scenárov použitia</div></a></li> </ul> </li> <li id="menu-item-169995" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-169995"><a href="#" title="Objavte všetky funkcie LiveAgent – komplexného softvéru zákazníckej podpory. Zlepšite efektivitu a skúste bezplatne!" hreflang="sk-SK">Integrácie</a> <ul class="sub-menu"> <li id="menu-item-950150" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-950150"><a href="https://www.liveagent.com/integrations/whatsapp/" title="Integrate WhatsApp with LiveAgent for seamless customer support. Manage messages efficiently with a 30-day free trial. Boost satisfaction now!" hreflang="en-US" onover-preload="1">WhatsApp</a></li> <li id="menu-item-751147" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-custom menu-item-object-custom menu-item-751147"><a href="https://www.liveagent.com/integrations/wordpress/" title="Integrate LiveAgent's live chat with WordPress to boost customer support. Easy setup, real-time engagement, and enhanced user experience!" hreflang="en-US" onover-preload="1">WordPress</a></li> <li id="menu-item-751148" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-custom menu-item-object-custom menu-item-751148"><a href="https://www.liveagent.com/integrations/prestashop/" title="Discover how to enhance your Prestashop eCommerce store with LiveAgent's seamless integration. Enjoy benefits like instant communication through live chat, efficient order tracking, and a comprehensive dashboard—all aimed at boosting customer satisfaction. Start your free trial today and join over 250,000 online stores leveraging Prestashop's open-source solutions." hreflang="en-US" onover-preload="1">Prestashop</a></li> <li id="menu-item-751149" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-custom menu-item-object-custom menu-item-751149"><a href="https://www.liveagent.com/integrations/magento/" title="Integrate Magento 2 with LiveAgent for seamless customer support. Sync customer data, track orders, and streamline communication. Try free today!" hreflang="en-US" onover-preload="1">Magento</a></li> <li id="menu-item-751150" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-custom menu-item-object-custom menu-item-751150"><a href="https://www.liveagent.com/integrations/shopify/" title="Discover seamless Shopify integration with LiveAgent to enhance your eCommerce store's customer support. Effortlessly set up live chat and phone support to boost customer engagement and satisfaction. Enjoy easy navigation, save time and money, and transform leads into loyal customers. Explore both native and Zapier integration options. Start your free trial today!" hreflang="en-US" onover-preload="1">Shopify</a></li> <li id="menu-item-751151" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-custom menu-item-object-custom menu-item-751151"><a href="https://www.liveagent.com/integrations/mailchimp/" title="Integrate Mailchimp with LiveAgent to manage email subscriptions directly from tickets. Boost efficiency, streamline workflows, and start free!" hreflang="en-US" onover-preload="1">Mailchimp</a></li> <li id="menu-item-751152" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-custom menu-item-object-custom menu-item-751152"><a href="https://www.liveagent.com/integrations/pipedrive/" title="Discover how to enhance your sales process with the PipeDrive integration for LiveAgent. Effortlessly manage leads, track communications, and automate workflows to boost your sales team's performance. Seamlessly register and view deals within your LiveAgent dashboard and streamline your workflow with ease. Explore native and Zapier integration options to suit your needs and start optimizing your sales strategy today!" hreflang="en-US" onover-preload="1">Pipedrive</a></li> <li id="menu-item-751153" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-custom menu-item-object-custom menu-item-751153"><a href="https://www.liveagent.com/integrations/slack/" title="Integrate Slack with LiveAgent to enhance team collaboration and streamline customer service. Receive automatic notifications for ticket updates directly in Slack, ensuring you never miss an important message. Set up custom alerts and leverage seamless integration via native options or Zapier. Discover the power of combining Slack's real-time messaging with LiveAgent's customer support capabilities. Visit for a free trial and elevate your team's efficiency today!" hreflang="en-US" onover-preload="1">Slack</a></li> <li id="menu-item-169996" class="button-more-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-169996"><a href="/integracie/" title="Maximalizujte hodnotu svojho help desk softvéru s LiveAgent integráciami a zlepšite zákaznícku spokojnosť. Začnite teraz!" hreflang="sk-SK" onover-preload="1">Viac integrácií</a></li> </ul> </li> </ul> </li> <li id="menu-item-170017" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-170017"><a href="#" title="Objavte všetky funkcie LiveAgent – komplexného softvéru zákazníckej podpory. Zlepšite efektivitu a skúste bezplatne!" hreflang="sk-SK">Zdroje</a> <ul class="sub-menu"> <li id="menu-item-169997" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-169997"><a href="#" title="Objavte všetky funkcie LiveAgent – komplexného softvéru zákazníckej podpory. Zlepšite efektivitu a skúste bezplatne!" hreflang="sk-SK">Vedomosti</a> <ul class="sub-menu"> <li id="menu-item-169998" class="icn-graduation menu-item menu-item-type-custom menu-item-object-custom menu-item-169998"><svg class="icon icon-graduation"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#graduation"></use></svg><a href="/akademia/" title="Zlepšite svoj zákaznícky servis s LiveAgent Akadémiou - jediným zdrojom, ktorý potrebujete! Vyskúšajte 14-dňovú skúšobnú verziu zdarma." hreflang="sk-SK" onover-preload="1">Akadémia<div class="menu-item-description">Staňte sa expertom v oblasti zákazníckych služieb</div></a></li> <li id="menu-item-169999" class="icn-menu-templates menu-item menu-item-type-custom menu-item-object-custom menu-item-169999"><svg class="icon icon-menu-templates"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-templates"></use></svg><a href="/sablony/" title="Získajte profesionálne emailové šablóny zdarma pre marketing, predaj, live chat a help desk s LiveAgent. Zlepšite svoju zákaznícku podporu a objavte výhody nášho multi-kanálového helpdesk softvéru. Navštívte nás teraz!" hreflang="sk-SK" onover-preload="1">Šablóny<div class="menu-item-description">Prispôsobiteľné šablóny pre každú príležitosť</div></a></li> <li id="menu-item-751156" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-751156"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-checklists"></use></svg><a href="https://www.liveagent.com/checklists/" title="Explore LiveAgent's detailed checklists to streamline workflows and boost efficiency across call centers, customer service, HR, and marketing." hreflang="en-US" onover-preload="1">Kontrolné zoznamy<div class="menu-item-description">Ako správne postupovať</div></a></li> </ul> </li> <li id="menu-item-170010" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-170010"><a href="#" title="Objavte všetky funkcie LiveAgent – komplexného softvéru zákazníckej podpory. Zlepšite efektivitu a skúste bezplatne!" hreflang="sk-SK">sub</a> <ul class="sub-menu"> <li id="menu-item-170001" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-170001"><svg class="icon icon-pencil"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#pencil"></use></svg><a href="/blog/" title="Stay updated with the latest in customer service and help desk software on the LiveAgent blog. Discover tips for enhancing customer satisfaction and productivity with our top-rated, affordable solutions. Join our community and start your free trial today!" hreflang="sk-SK" onover-preload="1">Blog<div class="menu-item-description">Novinky o zákazníckom servise a produkte LiveAgent</div></a></li> <li id="menu-item-170002" class="icn-menu-glossary menu-item menu-item-type-custom menu-item-object-custom menu-item-170002"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-glossary"></use></svg><a href="/slovnik-zakaznickej-podpory/" title="Získajte komplexný slovník zákazníckej podpory a začnite poskytovať vynikajúci servis s LiveAgent. Skúste 14-dňovú skúšobnú verziu!" hreflang="sk-SK" onover-preload="1">Slovník<div class="menu-item-description">Naučte sa terminológiu zákazníckeho servisu</div></a></li> <li id="menu-item-751157" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-751157"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="Discover LiveAgent's support portal for guides, updates, troubleshooting, video tutorials, and more to enhance your customer experience!" hreflang="en-US">Portál podpory<div class="menu-item-description">Články Ako na to a návody</div></a></li> </ul> </li> <li id="menu-item-170011" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-170011"><a href="#" title="Objavte všetky funkcie LiveAgent – komplexného softvéru zákazníckej podpory. Zlepšite efektivitu a skúste bezplatne!" hreflang="sk-SK">sub</a> <ul class="sub-menu"> <li id="menu-item-170026" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-170026"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-typing-test"></use></svg><a href="https://www.liveagent.sk/test-pisania/" title="Zlepšite rýchlosť písania a produktivitu s LiveAgent testom písania. Prekvapte zákazníkov bleskovými odpoveďami!" hreflang="sk-SK" onover-preload="1">Test písania<div class="menu-item-description">Zlepšite rýchlosť svojho písania</div></a></li> <li id="menu-item-868310" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-868310"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-reviews"></use></svg><a href="https://www.liveagent.com/reviews/" title="Discover expert reviews on top customer service software! Compare features, pricing, and integrations to find the best fit for your business." hreflang="en-US" onover-preload="1">Recenzie<div class="menu-item-description">Pozrite si recenzie funkcií softvérov</div></a></li> </ul> </li> <li id="menu-item-170019" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-170019"><a href="#" title="Objavte všetky funkcie LiveAgent – komplexného softvéru zákazníckej podpory. Zlepšite efektivitu a skúste bezplatne!" hreflang="sk-SK">Spoločnosť</a> <ul class="sub-menu"> <li id="menu-item-340012" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-340012"><svg class="icon icon-heart"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#heart"></use></svg><a href="https://www.liveagent.sk/o-nas/o-liveagentovi/" title="LiveAgent poskytuje inovatívny help desk softvér pre zákaznícku podporu s viac ako 150M používateľmi a 40K firmami. Skúste zdarma!" hreflang="sk-SK" onover-preload="1">O nás<div class="menu-item-description">Spoznajte tím, ktorý stojí za produktom</div></a></li> <li id="menu-item-213983" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-213983"><svg class="icon icon-trophy"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#trophy"></use></svg><a href="https://www.liveagent.sk/ocenenia/" title="Skvelý zákaznícky servis začína lepším help desk softvérom. Začnite 14-dňovú skúšobnú verziu zdarma a neskôr prejdite na jeden z platených plánov začínajúcich na 15$ / mesiac" hreflang="sk-SK" onover-preload="1">Ocenenia<div class="menu-item-description">Naše ocenenia a úspechy</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-170009" class="menu-item menu-item-type-custom menu-item-object-custom current-menu-item menu-item-170009"><a href="/funkcie/" aria-current="page" title="Objavte všetky funkcie LiveAgent – komplexného softvéru zákazníckej podpory. Zlepšite efektivitu a skúste bezplatne!" hreflang="sk-SK">Funkcie</a></li> <li id="menu-item-803049" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-803049"><a href="/cennik/" title="Cenovo dostupný helpdesk softvér LiveAgent s plánmi od $15/mesiac. Tiketing, live chat, integrácie a skúšobná verzia zdarma!" hreflang="sk-SK" onover-preload="1">Cenník</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="https://www.liveagent.sk/skusobna-verzia/" class="Button Button--outline" title="Zaregistrujte sa na 30-dňovú bezplatnú skúšobnú verziu LiveAgent a objavte najlepšie riešenie pre zákaznícku podporu ešte dnes!" hreflang="sk-SK" onover-preload="1"> <span>Bezplatná skúšobná verzia</span> </a> <a href="/prihlasenie/" class="Button Button--login" title="Prihláste sa do svojho LiveAgent účtu na našej stránke. Nemáte účet? Vytvorte si ho za menej než 60 sekúnd a pripojte sa k viac než 35,000 spoločnostiam, ktoré zlepšujú zákaznícky servis s LiveAgent. Využite funkcie ako kontaktné formuláre a organizujte pracovné postupy pomocou značiek." hreflang="sk-SK" onover-preload="1"> <span>Prihlásiť sa</span> <span class="tooltip">Prihlásiť sa</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/ukazka-softveru/" class="Button Button--full" title="Naplánujte si ukážku LiveAgenta a zistite, ako zlepšiť zákaznícku spokojnosť a zvýšiť predaj pomocou nášho softvéru!" hreflang="sk-SK" onover-preload="1"> <span>Demo</span> </a> <a href="https://www.liveagent.sk/skusobna-verzia/" class="Button Button--outline" title="Zaregistrujte sa na 30-dňovú bezplatnú skúšobnú verziu LiveAgent a objavte najlepšie riešenie pre zákaznícku podporu ešte dnes!" hreflang="sk-SK" onover-preload="1"> <span>Bezplatná skúšobná verzia</span> </a> <a href="/prihlasenie/" class="Button Button--login" title="Prihláste sa do svojho LiveAgent účtu na našej stránke. Nemáte účet? Vytvorte si ho za menej než 60 sekúnd a pripojte sa k viac než 35,000 spoločnostiam, ktoré zlepšujú zákaznícky servis s LiveAgent. Využite funkcie ako kontaktné formuláre a organizujte pracovné postupy pomocou značiek." hreflang="sk-SK" onover-preload="1"> <span>Prihlásiť sa</span> <span class="tooltip">Prihlásiť sa</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-sk" lang="sk"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Európa</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Ázia</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Blízky východ</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">Amerika</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Európa</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/funkcii/" title="Открийте всички функционалности на LiveAgent, водещ многоканален help desk софтуер, създаден да оптимизира управлението на тикети и клиентските запитвания. Автоматизирайте процесите, предотвратете сблъсъци между служители и подобрете клиентското обслужване с помощта на разнообразни функции като оценяване на служителите, управление на работно време и лесно прикачване на файлове. Разширете възможностите си с LiveAgent!" hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/funkce/" title="Objevte všechny funkce LiveAgent, komplexního vícekanálového softwaru pro správu tiketů, který zvyšuje efektivitu vašeho týmu. Od detekce kolize agentů po automatickou distribuci tiketů a hodnocení agentů – vše, co potřebujete pro optimalizaci zákaznické podpory, naleznete na jednom místě. Vstupte do světa efektivní podpory s LiveAgent!" hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/funktioner/" title="Oplev LiveAgents omfattende multikanals helpdesk-software med avancerede funktioner som billetadministration, agent-kollisionsdetektion, automatiseret billetfordeling og meget mere. Ideel til virksomheder af alle størrelser. Besøg nu for at optimere din kundesupport!" hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/funktionen/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/funktsioonid/" title="Avastage LiveAgenti kõikvõimsad klienditoe funktsioonid! Mitmekanaliline tugi, automatiseerimine ja tõhusus ühes kohas. Proovige tasuta!" hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/herramientas/" title="Descubre todas las funciones de LiveAgent: gestión de tickets, automatización, integraciones y más. ¡Optimiza tu soporte y prueba gratis!" hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/fonctions/" title="Découvrez LiveAgent, une solution d'assistance multicanal complète avec des fonctionnalités avancées pour la gestion des tickets, le chat en direct, la détection de collision des agents, le classement des agents et bien plus encore. Optimisez votre service client et améliorez la productivité grâce à des outils tels que les messages standardisés, les champs de contact personnalisés et l'automatisation de la distribution des tickets. Explorez toutes les caractéristiques qui rendent LiveAgent indispensable pour les entreprises de toutes tailles." hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/charaktiristika/" title="Ανακαλύψτε όλα τα χαρακτηριστικά του LiveAgent, το ισχυρό λογισμικό help desk πολλών καναλιών για κορυφαία εξυπηρέτηση πελατών!" hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/funkcionalnosti/" title="Otkrijte sve moćne funkcionalnosti LiveAgent-a za višekanalnu podršku. Poboljšajte korisničko iskustvo uz napredne alate!" hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/caratteristiche/" title="Scopri le funzionalità avanzate di LiveAgent per migliorare il tuo servizio clienti con gestione ticket, integrazioni, chat live e altro!" hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/funkcijas/" title="Uzziniet par LiveAgent daudzkanālu palīdzības dienesta funkcijām, kas uzlabo klientu apkalpošanu un efektivitāti. Izmēģiniet bezmaksas!" hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/funkcijos/" title="Sužinokite apie LiveAgent daugiakanalės pagalbos tarnybos funkcijas vienoje vietoje! Išbandykite efektyvesnį klientų aptarnavimą." hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/jellemzok/" title="Fedezze fel a LiveAgent összetett ügyfélszolgálati funkcióit, jegykezelés, élő chat, hívóközpont és még sok más! Próbálja ki most!" hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/functies/" title="Ontdek alle krachtige functies van LiveAgent helpdesksoftware: ticketsysteem, live chat, automatisering en meer. Verbeter uw klantenservice!" hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/funksjoner/" title="Utforsk LiveAgent-funksjoner – en kraftig multi-kanal helpdesk-løsning for forbedret kundeservice og effektivitet. Prøv gratis i dag!" hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/funkcje/" title="Poznaj funkcje LiveAgent – zaawansowane narzędzia do zarządzania zgłoszeniami, automatyzacji, czatu na żywo i zwiększania efektywności wsparcia!" hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/caracteristici/" title="Descoperiți caracteristicile cuprinzătoare ale LiveAgent, un program complex de birou de asistență multicanal. Gestionați eficient solicitările clienților cu funcții avansate precum sistem de ticketing, detectarea coliziunilor între agenți, jurnal de audit și distribuirea automată a tichetelor. Îmbunătățiți productivitatea cu mesaje planificate și organizați contactele și companiile cu ușurință. Explorați soluția completă pentru optimizarea serviciului de asistență." hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/funkcii/" title='Изучите функции LiveAgent — мощного решения для Help Desk: тикеты, чат, интеграции, автоматизация. Улучшите клиентскую поддержку!"' hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </span> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/funkcije/" title="Odkrijte vse funkcije LiveAgent, celovite večkanalne programske opreme za pomoč uporabnikom. Naša platforma vključuje vstopnični sistem, upravljanje z zahtevki, samodejno dodeljevanje, revizijske dnevnike in še več, da optimizirate podporo strankam. Preberite več o zmožnostih, ki povečujejo učinkovitost vašega poslovanja in zadovoljstvo strank." hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Ázia</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/tezheng/" title="了解 LiveAgent 的多渠道服务台软件功能，提升您的客户服务体验。探索 Ticket 管理系统、代理管理、冲突侦测、审计日志等全面特性，适合各种规模的企业，实现高效沟通与自动化操作。" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/feature/" title='Alamin ang lahat ng features ng LiveAgent! Multi-channel help desk software na nag-aalok ng tools para sa mas mabilis at epektibong suporta."' hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/tinh-nang/" title="Khám phá các tính năng nổi bật của LiveAgent - phần mềm help desk đa kênh với hệ thống phiếu hỗ trợ, quản lý nhân viên, phát hiện trùng lặp, nhật ký kiểm tra, và nhiều hơn nữa. Nâng cao hiệu quả dịch vụ khách hàng với phân phối phiếu tự động, giờ làm việc linh hoạt, và tin nhắn soạn sẵn. Tìm hiểu thêm để tối ưu hóa trải nghiệm khách hàng của bạn!" hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Blízky východ</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/momayezat/" title="اكتشف مميزات LiveAgent لإدارة مكتب المساعدة بكفاءة: نظام تذاكر، تقارير، تكاملات، ودردشة مباشرة. جربه الآن لتحسين خدمة عملائك!" hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">Amerika</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/features/" title="Explore LiveAgent's powerful multi-channel help desk features—ticketing, live chat, call center, and more. Boost support efficiency today!" hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/recursos/" title="Explore os recursos avançados do LiveAgent para otimizar seu atendimento ao cliente com gestão de tickets, chat ao vivo, SLA e muito mais!" hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" 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Vyskúšajte 30-dňovú bezplatnú verziu bez nutnosti kreditnej karty!"' hreflang="sk-SK" onover-preload="1"><span itemprop="name">Home</span></a><meta itemprop="position" content="1"></li><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><span itemprop="name">Funkcie</span><meta itemprop="position" content="2"></li></ol></div></div>   <h1 itemprop="headline" class="compact-header__title" id="h-funkcie">Funkcie</h1>   <div class="compact-header__text">Zoznámte sa so všetkými funkciami LiveAgent, ktoré sú súčasťou tohto komplexného viackanálového softvéru zákazníckej podpory. 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type="radio" id="category-gamifikacia" value="gamifikacia" name="category" title="Gamifikácia"> <label for="category-gamifikacia"> <span class="FilterMenu__item-title"> Gamifikácia </span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" id="category-manazment-tiketov" value="manazment-tiketov" name="category" title="Manažment tiketov"> <label for="category-manazment-tiketov"> <span class="FilterMenu__item-title"> Manažment tiketov </span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" id="category-portal-zakaznickej-podpory" value="portal-zakaznickej-podpory" name="category" title="Portál zákazníckej podpory"> <label for="category-portal-zakaznickej-podpory"> <span class="FilterMenu__item-title"> Portál zákazníckej podpory </span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" id="category-socialne-siete" value="socialne-siete" name="category" title="Sociálne siete"> <label for="category-socialne-siete"> <span class="FilterMenu__item-title"> Sociálne siete </span> </label> </div> </div> </div> </div> </div> </div> </div> </div> <div class="compact-header__filters-apply"> <a class="Button Button--full js-compact-header__apply"> <span>Použiť</span> </a> </div> </div>  </div> </div> </div> <div class="wrapper Category__container"> <div class="Category__content"> <ul class="Category__content__items list"> <li class="Category__item redesign Category__item--features pillar manazment-tiketov ticket-management" style="order: 1" data-plan="free ticket ticket-chat all-inclusive enterprise" data-collections="featured popular" data-size="individuals start-ups smbs enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/system-tiketov/"> <a href="https://www.liveagent.sk/funkcie/system-tiketov/" class="Category__item__thumbnail" title="Preskúmajte funkcie tiketing systému LiveAgent, ktoré zlepšujú efektivitu zákazníckych služieb a manažment tiketov." hreflang="sk-SK" onover-preload="1"> <span class="Category__item__thumbnail__image" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"></span> </a> <div class="Category__item__wrap"> <h2 class="Category__item__title item-title" id="h-funkcie-tiketing-syst-mu"><a href="https://www.liveagent.sk/funkcie/system-tiketov/" title="Preskúmajte funkcie tiketing systému LiveAgent, ktoré zlepšujú efektivitu zákazníckych služieb a manažment tiketov." hreflang="sk-SK" onover-preload="1">Funkcie tiketing systému</a></h2> <div class="Category__item__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/system-tiketov/" title="Preskúmajte funkcie tiketing systému LiveAgent, ktoré zlepšujú efektivitu zákazníckych služieb a manažment tiketov." hreflang="sk-SK" onover-preload="1"> Vybavte všetky zákaznícke požiadavky z jedného rozhrania! Zistite viac o systéme tiketov od LiveAgenta… </a> </div> <a class="Category__item__cta" href="https://www.liveagent.sk/funkcie/system-tiketov/" title="Preskúmajte funkcie tiketing systému LiveAgent, ktoré zlepšujú efektivitu zákazníckych služieb a manažment tiketov." hreflang="sk-SK" onover-preload="1">Zistite viac</a> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive enterprise" data-collections="featured" data-size="start-ups smbs enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/agenti/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Agents" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/82c9e5a05cfda662184e363695c24be6/Agents.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="29"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-agenti"><a href="https://www.liveagent.sk/funkcie/agenti/" title="Helpdesk agenti LiveAgent poskytujú technickú pomoc a manažment. Vyskúšajte zdarma s výberom dátového centra." hreflang="sk-SK" onover-preload="1">Agenti</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/agenti/" title="Helpdesk agenti LiveAgent poskytujú technickú pomoc a manažment. Vyskúšajte zdarma s výberom dátového centra." hreflang="sk-SK" onover-preload="1"> Agenti manažujú všetky otázky a problémy uložené v tiketoch vo vašom… </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive" data-collections="featured" data-size="smbs enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/detekcia-kolizie-agentov/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Agent collision detection" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/d22065b34a8f9ce12e93c3e08600d4d7/Agent-collision-detection.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="30"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-detekcia-kol-zie-agentov"><a href="https://www.liveagent.sk/funkcie/detekcia-kolizie-agentov/" title="Zabráňte zbytočným problémom s duplicitnými odpoveďami vďaka detekcii kolízie agentov od LiveAgent. Táto funkcia zabezpečí, že viacerí agenti nepracujú na rovnakom tikete, čím posilňuje efektivitu vášho tímu. Vyskúšajte bezplatnú 30-dňovú skúšobnú verziu a zdokonaľte svoj zákaznícky servis!" hreflang="sk-SK" onover-preload="1">Detekcia kolízie agentov</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/detekcia-kolizie-agentov/" title="Zabráňte zbytočným problémom s duplicitnými odpoveďami vďaka detekcii kolízie agentov od LiveAgent. Táto funkcia zabezpečí, že viacerí agenti nepracujú na rovnakom tikete, čím posilňuje efektivitu vášho tímu. Vyskúšajte bezplatnú 30-dňovú skúšobnú verziu a zdokonaľte svoj zákaznícky servis!" hreflang="sk-SK" onover-preload="1"> Zabráňte viacerým agentom v práci na rovnakom tikete. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="ticket-chat all-inclusive enterprise" data-collections="" data-size="enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/hodnotenie-agentov/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Agent ranking" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/121f2495e9c10e86ebd3ff33e3eceb52/Agent-ranking.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="31"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-hodnotenie-agentov"><a href="https://www.liveagent.sk/funkcie/hodnotenie-agentov/" title="Hodnotenie agentov v LiveAgente zlepšuje zákaznícku spokojnosť hodnotením podpory v reálnom čase. Vyskúšajte 14 dní zdarma!" hreflang="sk-SK" onover-preload="1">Hodnotenie agentov</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/hodnotenie-agentov/" title="Hodnotenie agentov v LiveAgente zlepšuje zákaznícku spokojnosť hodnotením podpory v reálnom čase. Vyskúšajte 14 dní zdarma!" hreflang="sk-SK" onover-preload="1"> Dostávajte hodnotenia a identifikujte trendy po každej interakcii. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="all-inclusive enterprise" data-collections="featured" data-size="enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/audit-log/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Audit log" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/ec50910f3954259941fc1e2757967731/Audit-log.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="32"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-rev-zny-z-znam"><a href="https://www.liveagent.sk/funkcie/audit-log/" title='Sledujte aktivity agentov s revíznym záznamom LiveAgent. Automatické sledovanie zmien a vlastné filtre. Vyskúšajte 14 dní zadarmo!"' hreflang="sk-SK" onover-preload="1">Revízny záznam</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/audit-log/" title='Sledujte aktivity agentov s revíznym záznamom LiveAgent. Automatické sledovanie zmien a vlastné filtre. Vyskúšajte 14 dní zadarmo!"' hreflang="sk-SK" onover-preload="1"> Použite revízne protokoly ako referenčné body, ak sa otázky zvrhnú. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive enterprise" data-collections="featured" data-size="individuals start-ups smbs enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/prilohy/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Prilohy" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/7760f7ad615a26ba91103aa2a5724f70/Attachments.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="33"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-pr-lohy"><a href="https://www.liveagent.sk/funkcie/prilohy/" title="Zdieľajte súbory rýchlo a jednoducho s funkciou príloh v LiveAgent. Podpora všetkých typov súborov do 128 MB pre tikety, chaty a formuláre!" hreflang="sk-SK" onover-preload="1">Prílohy</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/prilohy/" title="Zdieľajte súbory rýchlo a jednoducho s funkciou príloh v LiveAgent. Podpora všetkých typov súborov do 128 MB pre tikety, chaty a formuláre!" hreflang="sk-SK" onover-preload="1"> LiveAgent podporuje presun súborov drag & drop (obrázky, hudbu, video, dokumenty)… </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive" data-collections="featured" data-size="smbs enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/automaticka-distribucia-tiketov/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Automated ticket distribution" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/da45a704127dfe3e5f09e397d90eb8ad/Automated-ticket-distribution.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="34"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-automatick-distrib-cia-tiketov"><a href="https://www.liveagent.sk/funkcie/automaticka-distribucia-tiketov/" title="Zlepšite efektivitu svojho tímu s automatickou distribúciou tiketov v LiveAgente! Táto funkcia priraďuje tikety na základe pravidiel, čím šetrí čas a zvyšuje spokojnosť zákazníkov. Objavte viac o možnostiach a výhodách tejto automatizácie." hreflang="sk-SK" onover-preload="1">Automatická distribúcia tiketov</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/automaticka-distribucia-tiketov/" title="Zlepšite efektivitu svojho tímu s automatickou distribúciou tiketov v LiveAgente! Táto funkcia priraďuje tikety na základe pravidiel, čím šetrí čas a zvyšuje spokojnosť zákazníkov. Objavte viac o možnostiach a výhodách tejto automatizácie." hreflang="sk-SK" onover-preload="1"> Automaticky regulujte optimálne vyťaženie vašich agentov. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive enterprise" data-collections="featured" data-size="individuals start-ups smbs enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/pracovne-hodiny/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Business hours" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/55b330ee5028376e931331af2ccda879/Business-hours.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="35"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-pracovn-hodiny"><a href="https://www.liveagent.sk/funkcie/pracovne-hodiny/" title='Nastavte si pracovné hodiny v LiveAgent pre efektívnu podporu, offline správy a SLA optimalizáciu. Začnite s bezplatnou skúškou!"' hreflang="sk-SK" onover-preload="1">Pracovné hodiny</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/pracovne-hodiny/" title='Nastavte si pracovné hodiny v LiveAgent pre efektívnu podporu, offline správy a SLA optimalizáciu. Začnite s bezplatnou skúškou!"' hreflang="sk-SK" onover-preload="1"> Nastavte si pracovné hodiny pre rôzne oddelenia a agentov. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive enterprise" data-collections="featured" data-size="smbs enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/pomocne-spravy-makra/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Canned messages (Macros)" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/f34409d3a810857eaf19d9eef9074fb2/Canned-messages-Macros.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="36"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-pomocn-spr-vy-makr"><a href="https://www.liveagent.sk/funkcie/pomocne-spravy-makra/" title="Získajte rýchlejšie odpovede s pomocnými správami (makrá) od LiveAgent. Šetrite čas a zlepšite zákaznícku spokojnosť. Skúšajte zdarma!" hreflang="sk-SK" onover-preload="1">Pomocné správy (Makrá)</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/pomocne-spravy-makra/" title="Získajte rýchlejšie odpovede s pomocnými správami (makrá) od LiveAgent. Šetrite čas a zlepšite zákaznícku spokojnosť. Skúšajte zdarma!" hreflang="sk-SK" onover-preload="1"> Pomocné správy vám ušetria množstvo vášho času, ktorý môžte zúžitkovať pri… </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive" data-collections="featured" data-size="individuals start-ups smbs enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/polia-kontaktu/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Contact fields" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/b157d59c3f0431261c73ffb48f99bc01/Contact-fields.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="37"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-polia-kontaktu"><a href="https://www.liveagent.sk/funkcie/polia-kontaktu/" title='Prispôsobiteľné polia kontaktu v LiveAgent umožňujú efektívne spravovať zákaznícke údaje, automatizovať procesy a zlepšiť organizáciu."' hreflang="sk-SK" onover-preload="1">Polia kontaktu</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/polia-kontaktu/" title='Prispôsobiteľné polia kontaktu v LiveAgent umožňujú efektívne spravovať zákaznícke údaje, automatizovať procesy a zlepšiť organizáciu."' hreflang="sk-SK" onover-preload="1"> Zhromažďujte a ukladajte si informácie o svojich zákazníkoch alebo iných spoločnostiach, </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive" data-collections="featured" data-size="individuals start-ups smbs enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/spolocnosti/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Companies" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/e1cad9cde69471436048e283b909dc3d/Companies.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="38"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-spolo-nosti"><a href="https://www.liveagent.sk/funkcie/spolocnosti/" title='Zlepšite zákaznícku podporu s funkciou Spoločnosti od LiveAgent – efektívne zoskupenie kontaktov podľa firmy. Začnite skúšobnú verziu zdarma!"' hreflang="sk-SK" onover-preload="1">Spoločnosti</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/spolocnosti/" title='Zlepšite zákaznícku podporu s funkciou Spoločnosti od LiveAgent – efektívne zoskupenie kontaktov podľa firmy. Začnite skúšobnú verziu zdarma!"' hreflang="sk-SK" onover-preload="1"> Usporiadajte svoje kontakty do skupín - spoločností - podľa vašich predstáv… </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive enterprise" data-collections="featured" data-size="individuals start-ups smbs enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/galeria-kontaktnych-formularov/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Contact form gallery" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/8bdeda3540fadd8e830627335e655aa2/Contact-form-gallery.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="39"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-gal-ria-kontaktn-ch-formul-rov"><a href="https://www.liveagent.sk/funkcie/galeria-kontaktnych-formularov/" title="Pridajte si prispôsobiteľné kontaktné formuláre na web s LiveAgent! Vyberte štýl, vylepšite komunikáciu a vyskúšajte zdarma na 14 dní." hreflang="sk-SK" onover-preload="1">Galéria kontaktných formulárov</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/galeria-kontaktnych-formularov/" title="Pridajte si prispôsobiteľné kontaktné formuláre na web s LiveAgent! Vyberte štýl, vylepšite komunikáciu a vyskúšajte zdarma na 14 dní." hreflang="sk-SK" onover-preload="1"> Vyberte si kontaktný formulár pre vašu stránku z našej hotovej galérie. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive enterprise" data-collections="featured" data-size="individuals start-ups smbs enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/kontaktne-formulare/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Contact forms" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/1fb726fd8ccd8ff0b24cc8808981ce57/Contact-forms.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="40"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-kontaktn-formul-re"><a href="https://www.liveagent.sk/funkcie/kontaktne-formulare/" title='Získajte viac leadov s LiveAgent kontaktnými formulármi! Prispôsobiteľné dizajny, ochrana proti spamu a jednoduchá integrácia. Vyskúšajte zdarma!"' hreflang="sk-SK" onover-preload="1">Kontaktné formuláre</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/kontaktne-formulare/" title='Získajte viac leadov s LiveAgent kontaktnými formulármi! Prispôsobiteľné dizajny, ochrana proti spamu a jednoduchá integrácia. Vyskúšajte zdarma!"' hreflang="sk-SK" onover-preload="1"> Staňte sa pre vašich zákazníkov prístupnejšími prostredníctvom využívania kontaktných formulárov. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive enterprise" data-collections="featured" data-size="start-ups smbs enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/contact-groups/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Contacts groups" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/709c4157b963089c3f70ec89fca12389/Contacts-groups.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="41"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-skupiny-kontaktov"><a href="https://www.liveagent.sk/funkcie/contact-groups/" title="Zjednodušte správu zákazníkov s LiveAgent skupinami kontaktov. Segmentujte klientov podľa záujmov, spoločnosti či jazyka a zlepšite marketing aj predaj. Vyskúšajte bezplatnú skúšobnú verziu a začnite efektívnejšie riadiť svoj pracovný tok." hreflang="sk-SK" onover-preload="1">Skupiny kontaktov</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/contact-groups/" title="Zjednodušte správu zákazníkov s LiveAgent skupinami kontaktov. Segmentujte klientov podľa záujmov, spoločnosti či jazyka a zlepšite marketing aj predaj. Vyskúšajte bezplatnú skúšobnú verziu a začnite efektívnejšie riadiť svoj pracovný tok." hreflang="sk-SK" onover-preload="1"> Skupiny kontaktov môžu byť vytvorené a prispôsobené vašim potrebám. Vytvorte si… </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive enterprise" data-collections="featured" data-size="individuals start-ups smbs enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/kontakty/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Contacts" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/4fe85f8516a86b2665817202cffd6c58/Contacts.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="42"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-kontakty"><a href="https://www.liveagent.sk/funkcie/kontakty/" title='Spravujte kontakty efektívne s LiveAgent! Ukladajte údaje, pridávajte vlastné polia a zlepšite podporu. Začnite s bezplatnou skúškou!"' hreflang="sk-SK" onover-preload="1">Kontakty</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/kontakty/" title='Spravujte kontakty efektívne s LiveAgent! Ukladajte údaje, pridávajte vlastné polia a zlepšite podporu. Začnite s bezplatnou skúškou!"' hreflang="sk-SK" onover-preload="1"> Ukladajte si a organizujte všetky informácie o vašich zákazníkoch v softvéri… </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive" data-collections="" data-size="individuals start-ups smbs enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/kopirovat-prilepit-subory/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Kopirovat & prilepit obrazky" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/28c7809d77d27434620ffe082365f139/Copy-Paste-images.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="43"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-kop-rova-a-prilepi-obr-zky"><a href="https://www.liveagent.sk/funkcie/kopirovat-prilepit-subory/" title="LiveAgent ponúka funkciu kopírovania a prilepovania obrázkov priamo do tiketov cez HTML editor, čím oživíte svoju komunikáciu. Vyskúšajte zdarma bez nutnosti kreditnej karty a poskytnite lepší zákaznícky servis s dôveryhodným softvérom, ktorý si získal vysoké hodnotenia. Začnite 14-dňovú skúšobnú verziu ešte dnes!" hreflang="sk-SK" onover-preload="1">Kopírovať a prilepiť obrázky</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/kopirovat-prilepit-subory/" title="LiveAgent ponúka funkciu kopírovania a prilepovania obrázkov priamo do tiketov cez HTML editor, čím oživíte svoju komunikáciu. Vyskúšajte zdarma bez nutnosti kreditnej karty a poskytnite lepší zákaznícky servis s dôveryhodným softvérom, ktorý si získal vysoké hodnotenia. Začnite 14-dňovú skúšobnú verziu ešte dnes!" hreflang="sk-SK" onover-preload="1"> Kopírujte a prilepte obrázky do svojich tiketov. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="all-inclusive enterprise" data-collections="featured" data-size="start-ups smbs enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/vlastne-role/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Softphones - icon" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/b8f86192d09d67f7fe08fa2166160225/Softphones.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="44"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-vlastn-role"><a href="https://www.liveagent.sk/funkcie/vlastne-role/" title="Prispôsobte oprávnenia agentov v LiveAgent s vlastnými rolami pre efektívne riadenie tímu. Funkcia dostupná v Large pláne." hreflang="sk-SK" onover-preload="1">Vlastné role</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/vlastne-role/" title="Prispôsobte oprávnenia agentov v LiveAgent s vlastnými rolami pre efektívne riadenie tímu. Funkcia dostupná v Large pláne." hreflang="sk-SK" onover-preload="1"> Čo je vlastná rola? Vlastné role sú funkciou, ktorá umožňuje vytvárať… </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive enterprise" data-collections="featured" data-size="smbs enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/oddelenia/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Department - icon" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/f443d7d6d7b8f664884650854f8f17fa/Department.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="45"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-oddelenia"><a href="https://www.liveagent.sk/funkcie/oddelenia/" title="Optimalizujte zákaznícku podporu s funkciou Oddelenia v LiveAgent. Rozdeľte agentov podľa produktov, lokalít alebo zodpovedností, a zabezpečte rýchlejšie riešenie tiketov. Vytvorte špecifické pravidlá a podpisy pre každé oddelenie a zlepšite efektivitu vašej podpory. Vyskúšajte zdarma!" hreflang="sk-SK" onover-preload="1">Oddelenia</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/oddelenia/" title="Optimalizujte zákaznícku podporu s funkciou Oddelenia v LiveAgent. Rozdeľte agentov podľa produktov, lokalít alebo zodpovedností, a zabezpečte rýchlejšie riešenie tiketov. Vytvorte špecifické pravidlá a podpisy pre každé oddelenie a zlepšite efektivitu vašej podpory. Vyskúšajte zdarma!" hreflang="sk-SK" onover-preload="1"> Rozdelte agentov do viacerých oddelení a distribuujte im tikety na základe… </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive" data-collections="featured" data-size="smbs enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/preposielanie-emailov/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Forwarding" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/f21993cf3a4501c66b2fcd76c255b9d8/Forwarding.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="46"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-preposielanie-e-mailov"><a href="https://www.liveagent.sk/funkcie/preposielanie-emailov/" title="Preposielajte e-maily do LiveAgent a zlepšite zákaznícku podporu. Jednoduché nastavenie, tikety a 30-dňová skúšobná verzia zdarma!" hreflang="sk-SK" onover-preload="1">Preposielanie e-mailov</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/preposielanie-emailov/" title="Preposielajte e-maily do LiveAgent a zlepšite zákaznícku podporu. Jednoduché nastavenie, tikety a 30-dňová skúšobná verzia zdarma!" hreflang="sk-SK" onover-preload="1"> Preposielanie e-mailov je dôležitým aspektom každého help desk softvéru. E-mailová schránka,… </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive enterprise" data-collections="" data-size="smbs enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/sablony-emailov/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Ikona zobrazujúca emailovú správu" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/13b2d3d2e4a8e308c92e9c520909c5df/Email-templates.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="47"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-abl-ny-e-mailov"><a href="https://www.liveagent.sk/funkcie/sablony-emailov/" title="Konfigurujte a prispôsobte e-mailové šablóny v LiveAgente pre zákazníkov a agentov s naším jednoduchým WYSIWYG editorom. Vytvárajte štýlové HTML alebo textové e-maily a optimalizujte komunikáciu. Vyskúšajte zdarma bez záväzkov!" hreflang="sk-SK" onover-preload="1">Šablóny e-mailov</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/sablony-emailov/" title="Konfigurujte a prispôsobte e-mailové šablóny v LiveAgente pre zákazníkov a agentov s naším jednoduchým WYSIWYG editorom. Vytvárajte štýlové HTML alebo textové e-maily a optimalizujte komunikáciu. Vyskúšajte zdarma bez záväzkov!" hreflang="sk-SK" onover-preload="1"> Nakonfigurujte šablóny e-mailov pre svojich zákazníkov a agentov. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive" data-collections="featured" data-size="smbs enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/export-tiketov/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Export tickets" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/34cb13ae1ee831c8caa43ecb6e7cf247/Export-tickets.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="48"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-export-tiketov"><a href="https://www.liveagent.sk/funkcie/export-tiketov/" title="Exportujte tikety do PDF/HTML s LiveAgentom. Jednoducho tlačte a zdieľajte bez záväzkov. Vyskúšajte zdarma!" hreflang="sk-SK" onover-preload="1">Export tiketov</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/export-tiketov/" title="Exportujte tikety do PDF/HTML s LiveAgentom. Jednoducho tlačte a zdieľajte bez záväzkov. Vyskúšajte zdarma!" hreflang="sk-SK" onover-preload="1"> Použite túto funkciu na export tiketov do HTML alebo PDF formátu </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive enterprise" data-collections="featured" data-size="smbs enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/filters/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Filters" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/c53a7d2c3d84e93e10c1569d738bb07e/Filters.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="49"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-filtre"><a href="https://www.liveagent.sk/funkcie/filters/" title="Použite filtre tiketov na jednoduché vyhľadanie, filtráciu a organizáciu tiketov. Vyskúšajte našu funkciu filtrov dnes so 14-dennou skúšobnou verziou zdarma." hreflang="sk-SK" onover-preload="1">Filtre</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/filters/" title="Použite filtre tiketov na jednoduché vyhľadanie, filtráciu a organizáciu tiketov. Vyskúšajte našu funkciu filtrov dnes so 14-dennou skúšobnou verziou zdarma." hreflang="sk-SK" onover-preload="1"> Vytvorte si filtre k jednoduchšiemu triedeniu vašich tiketov. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive" data-collections="featured" data-size="individuals start-ups smbs" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/gify-v-tiketoch/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="GIFs in ticket" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/bfbc8a48e097dc201053178e380e80c1/GIFs-in-ticket.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="50"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-gify-v-tiketoch"><a href="https://www.liveagent.sk/funkcie/gify-v-tiketoch/" title="Oživte svoje tikety s GIFmi! Vyskúšajte GIPHY integráciu od LiveAgent zdarma a zlepšite komunikáciu s klientmi." hreflang="sk-SK" onover-preload="1">GIFy v tiketoch</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/gify-v-tiketoch/" title="Oživte svoje tikety s GIFmi! Vyskúšajte GIPHY integráciu od LiveAgent zdarma a zlepšite komunikáciu s klientmi." hreflang="sk-SK" onover-preload="1"> Oživte statické konverzácie pomocou animovaných GIFov. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive" data-collections="" data-size="individuals start-ups smbs enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/hybridny-tok-tiketov/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="hybrid ticket stream" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/f341f35cb0bae82a4ffe5ec1306692cc/hybrid-ticket-stream.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="51"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-hybridn-tok-tiketov"><a href="https://www.liveagent.sk/funkcie/hybridny-tok-tiketov/" title='Zjednoťte komunikáciu na jednom mieste! Hybridný tok tiketov v LiveAgent zvyšuje efektivitu, skracuje časy odozvy a zlepšuje prehľad."' hreflang="sk-SK" onover-preload="1">Hybridný tok tiketov</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/hybridny-tok-tiketov/" title='Zjednoťte komunikáciu na jednom mieste! Hybridný tok tiketov v LiveAgent zvyšuje efektivitu, skracuje časy odozvy a zlepšuje prehľad."' hreflang="sk-SK" onover-preload="1"> Využívajte všetky možné cesty riešenia problémov vašich zákazníkov. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive enterprise" data-collections="featured" data-size="start-ups smbs enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/mass-actions/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Mass actions" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/28a4ce5232b8b9f62b5a9d4aecde87c6/Mass-actions.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="52"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-hromadn-akcie"><a href="https://www.liveagent.sk/funkcie/mass-actions/" title="Efektívne spravujte tikety s hromadnými akciami v LiveAgent. Urýchlite pracovný tok a zvýšte efektivitu. Skúste zdarma!" hreflang="sk-SK" onover-preload="1">Hromadné akcie</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/mass-actions/" title="Efektívne spravujte tikety s hromadnými akciami v LiveAgent. Urýchlite pracovný tok a zvýšte efektivitu. Skúste zdarma!" hreflang="sk-SK" onover-preload="1"> LiveAgent nie je výnimkou, a preto podporuje masové akcie mnohých druhov. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive enterprise" data-collections="featured" data-size="individuals start-ups smbs enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/zlucit-tikety/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Merge tickets" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/165a76d5b5c278f39a5ebc574b01e93c/Merge-tickets.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="53"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-zl-i-tikety"><a href="https://www.liveagent.sk/funkcie/zlucit-tikety/" title="Zlúčte duplicitné tikety do jedného s funkciou LiveAgent. Ušetrite čas, zlepšite efektívnosť a transparentnosť. Vyskúšajte zdarma!" hreflang="sk-SK" onover-preload="1">Zlúčiť tikety</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/zlucit-tikety/" title="Zlúčte duplicitné tikety do jedného s funkciou LiveAgent. Ušetrite čas, zlepšite efektívnosť a transparentnosť. Vyskúšajte zdarma!" hreflang="sk-SK" onover-preload="1"> Zlúčte niekoľko podobných tiketov týkajúcich sa rovnakého problému do jedného tiketu. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive enterprise" data-collections="featured" data-size="smbs enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/viacero-kariet-tiketov/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Multiple ticket tabs" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/74aae3b4ec1e0e59651a08049be01e5d/Multiple-ticket-tabs.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="54"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-viacero-kariet-tiketov"><a href="https://www.liveagent.sk/funkcie/viacero-kariet-tiketov/" title='Spravujte viacero tiketov naraz s funkciou LiveAgent! Zvyšujte produktivitu a využite 30-dňovú skúšobnú verziu zdarma."' hreflang="sk-SK" onover-preload="1">Viacero kariet tiketov</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/viacero-kariet-tiketov/" title='Spravujte viacero tiketov naraz s funkciou LiveAgent! Zvyšujte produktivitu a využite 30-dňovú skúšobnú verziu zdarma."' hreflang="sk-SK" onover-preload="1"> Pracujte naraz na viacerých tiketoch a jednoducho medzi nimi prepínajte. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive enterprise" data-collections="featured" data-size="individuals start-ups smbs enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/poznamky/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Notes - icon" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/37da93046386ce285fdc7bac49329eaa/Notes.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="55"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-pozn-mky"><a href="https://www.liveagent.sk/funkcie/poznamky/" title='Súkromné poznámky v LiveAgent vám pomôžu organizovať tikety, zdieľať postupy a ukladať dôležité informácie pre interné použitie."' hreflang="sk-SK" onover-preload="1">Poznámky</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/poznamky/" title='Súkromné poznámky v LiveAgent vám pomôžu organizovať tikety, zdieľať postupy a ukladať dôležité informácie pre interné použitie."' hreflang="sk-SK" onover-preload="1"> Pridajte do vašich tiketov súkromné poznámky. Podeľte sa o novinky či… </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive enterprise" data-collections="featured" data-size="individuals start-ups smbs enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/online-historia-tiketov-url/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Online ticket history (URL)" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/75f5d1ae27b6c0f6c7aa4fc516076cc3/Online-ticket-history-URL.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="56"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-online-hist-ria-tiketov-url"><a href="https://www.liveagent.sk/funkcie/online-historia-tiketov-url/" title='Zdieľajte URL online histórie tiketov v e-mailoch s LiveAgent. Skúste 14-dňovú bezplatnú verziu bez kreditnej karty a zlepšite servis!"' hreflang="sk-SK" onover-preload="1">Online história tiketov (URL)</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/online-historia-tiketov-url/" title='Zdieľajte URL online histórie tiketov v e-mailoch s LiveAgent. Skúste 14-dňovú bezplatnú verziu bez kreditnej karty a zlepšite servis!"' hreflang="sk-SK" onover-preload="1"> Priložte odkaz do vašich e-mailov s kompletnou históriou daného tiketu. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive" data-collections="featured" data-size="individuals start-ups smbs enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/pause/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Pause" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/5a85fc1a29f0d8db7513dd66307d83a4/Pause.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="57"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-prest-vka"><a href="https://www.liveagent.sk/funkcie/pause/" title='Objavte funkciu Prestávka v LiveAgent! Zastavte tikety, hovory a chaty počas oddychu. Aktivujte zdarma na 30 dní!"' hreflang="sk-SK" onover-preload="1">Prestávka</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/pause/" title='Objavte funkciu Prestávka v LiveAgent! Zastavte tikety, hovory a chaty počas oddychu. Aktivujte zdarma na 30 dní!"' hreflang="sk-SK" onover-preload="1"> Pozastavte prijímanie tiketov do vašej schránky počas krátkej prestávky. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive enterprise" data-collections="featured" data-size="start-ups smbs enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/predefinovane-odpovede/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Predefined answers" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/aee1f88cc2d63c2200b29bdc460df57e/Predefined-answers.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="58"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-predefinovan-odpovede"><a href="https://www.liveagent.sk/funkcie/predefinovane-odpovede/" title="Ušetrite čas s preddefinovanými odpoveďami od LiveAgent. Vyskúšajte zdarma a efektívne riešte otázky zákazníkov!" hreflang="sk-SK" onover-preload="1">Predefinované odpovede</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/predefinovane-odpovede/" title="Ušetrite čas s preddefinovanými odpoveďami od LiveAgent. Vyskúšajte zdarma a efektívne riešte otázky zákazníkov!" hreflang="sk-SK" onover-preload="1"> Vytvorte predefinované odpovede na často kladené a všeobecné otázky. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive" data-collections="featured" data-size="individuals start-ups smbs enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/zodpovednosti/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Responsibility" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/659b5765a014a29391d9755b31045c23/Responsibility.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="59"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-zodpovednosti"><a href="https://www.liveagent.sk/funkcie/zodpovednosti/" title="Manažujte zodpovednosti za tikety s LiveAgent! Zlepšite transparentnosť, produktivitu a spokojnosť zákazníkov. Skúšajte zdarma!" hreflang="sk-SK" onover-preload="1">Zodpovednosti</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/zodpovednosti/" title="Manažujte zodpovednosti za tikety s LiveAgent! Zlepšite transparentnosť, produktivitu a spokojnosť zákazníkov. Skúšajte zdarma!" hreflang="sk-SK" onover-preload="1"> Priraďujte a preraďujte tikety medzi agentmi a oddeleniami. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive enterprise" data-collections="" data-size="individuals start-ups smbs enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/pravidla/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Rules" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/fca11d5da0ea11589e38d34fa21e2c45/Rules.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="60"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-pravidl"><a href="https://www.liveagent.sk/funkcie/pravidla/" title="Automatizujte tikety s pravidlami v LiveAgent! Prerozdeľujte, označujte spam či pridávajte značky. Jednoduchý manažment dostupný už od plánu Small." hreflang="sk-SK" onover-preload="1">Pravidlá</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/pravidla/" title="Automatizujte tikety s pravidlami v LiveAgent! Prerozdeľujte, označujte spam či pridávajte značky. Jednoduchý manažment dostupný už od plánu Small." hreflang="sk-SK" onover-preload="1"> Zautomatizujte vaše pracovné postupy na základe času, akcií a SLA pravidiel. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="ticket-chat all-inclusive enterprise" data-collections="featured" data-size="smbs enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/vyhladat-nahradit/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Search & Replace" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/6eac293accf0cfbeb5876cb25e1410d2/Search-Replace.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="61"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-vyh-ada-nahradi"><a href="https://www.liveagent.sk/funkcie/vyhladat-nahradit/" title='Chráňte citlivé údaje zákazníkov s funkciou Vyhľadať & nahradiť od LiveAgent. Maskujte dáta automaticky! Vyskúšajte 14 dní zdarma."' hreflang="sk-SK" onover-preload="1">Vyhľadať & nahradiť</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/vyhladat-nahradit/" title='Chráňte citlivé údaje zákazníkov s funkciou Vyhľadať & nahradiť od LiveAgent. Maskujte dáta automaticky! Vyskúšajte 14 dní zdarma."' hreflang="sk-SK" onover-preload="1"> Vyhľadajte konkrétny reťazec v každej prichádzajúcej správe a nahraďte ho </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="ticket-chat all-inclusive enterprise" data-collections="featured" data-size="individuals start-ups smbs enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/zvuky/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Sounds" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/415c482eb221e20b9c1dea91fdc8426f/Sounds.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="62"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-zvuky"><a href="https://www.liveagent.sk/funkcie/zvuky/" title="Upravte alebo zakážte zvuky upozornení v LiveAgent, vyberte si predvolené alebo nahrajte vlastné. Vyskúšajte bezplatne bez kreditnej karty!" hreflang="sk-SK" onover-preload="1">Zvuky</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/zvuky/" title="Upravte alebo zakážte zvuky upozornení v LiveAgent, vyberte si predvolené alebo nahrajte vlastné. Vyskúšajte bezplatne bez kreditnej karty!" hreflang="sk-SK" onover-preload="1"> Prispôsobte alebo zakážte akýkoľvek zvuk, ktorý sa prehráva v LiveAgentovi. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive enterprise" data-collections="" data-size="individuals start-ups smbs enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/spam-filtre/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="SPAM filters" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/abb7236fb4969e423f38cfc0092cb143/SPAM-filters.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="63"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-spam-filtre"><a href="https://www.liveagent.sk/funkcie/spam-filtre/" title="Zistite, ako LiveAgent spamové filtre chránia vašu schránku pred nevyžiadanými e-mailami a škodlivým obsahom. Nastavte si vlastný filter a ušetrite čas s našou bezplatnou 30-dňovou skúšobnou verziou, bez potreby kreditnej karty. Udržujte svoju doručenú poštu čistú a efektívnu!" hreflang="sk-SK" onover-preload="1">SPAM filtre</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/spam-filtre/" title="Zistite, ako LiveAgent spamové filtre chránia vašu schránku pred nevyžiadanými e-mailami a škodlivým obsahom. Nastavte si vlastný filter a ušetrite čas s našou bezplatnou 30-dňovou skúšobnou verziou, bez potreby kreditnej karty. Udržujte svoju doručenú poštu čistú a efektívnu!" hreflang="sk-SK" onover-preload="1"> Bojujte proti spamu pomocou automatického filtrovania nevyžiadaných správ vo vašom help… </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive enterprise" data-collections="featured" data-size="individuals start-ups smbs enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/rozdelit-tikety/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Split tickets" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/a69f3805d12387b73dfdde04cdb2b1af/Split-tickets.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="64"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-rozdeli-tikety"><a href="https://www.liveagent.sk/funkcie/rozdelit-tikety/" title="Riešte problémy efektívnejšie s funkciou rozdelenia tiketov od LiveAgent. Vyskúšajte zdarma, bez záväzkov!" hreflang="sk-SK" onover-preload="1">Rozdeliť tikety</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/rozdelit-tikety/" title="Riešte problémy efektívnejšie s funkciou rozdelenia tiketov od LiveAgent. Vyskúšajte zdarma, bez záväzkov!" hreflang="sk-SK" onover-preload="1"> Vybavte jeden tiket viacerými agentmi súčasne. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive enterprise" data-collections="featured" data-size="smbs enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/znacky/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Tags" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/e0b18a344920d3e31e48db326794ef02/Tags.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="65"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-zna-ky"><a href="https://www.liveagent.sk/funkcie/znacky/" title="Značky v LiveAgente umožňujú efektívne organizovať a manažovať pracovné postupy pomocou krátkych slov na označovanie tiketov. Pridávajte ich manuálne alebo automaticky, vyhľadávajte tikety podľa značiek a využívajte ich pri pravidlách. Zjednodušte si procesy s prehľadmi a reportmi podľa značiek. Prispôsobte si značky podľa vlastných potrieb a začnite zdarma bez záväzkov!" hreflang="sk-SK" onover-preload="1">Značky</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/znacky/" title="Značky v LiveAgente umožňujú efektívne organizovať a manažovať pracovné postupy pomocou krátkych slov na označovanie tiketov. Pridávajte ich manuálne alebo automaticky, vyhľadávajte tikety podľa značiek a využívajte ich pri pravidlách. Zjednodušte si procesy s prehľadmi a reportmi podľa značiek. Prispôsobte si značky podľa vlastných potrieb a začnite zdarma bez záväzkov!" hreflang="sk-SK" onover-preload="1"> Používajte značky na rozlišovanie rôznych tiketov. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive enterprise" data-collections="featured" data-size="individuals start-ups smbs enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/polia-tiketu/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Ticket fields" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/46c1649895959d5b396e175a2758beb7/Ticket-fields.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="66"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-polia-tiketu"><a href="https://www.liveagent.sk/funkcie/polia-tiketu/" title='Prispôsobte si správu tiketov s vlastnými poliami v LiveAgent. Získajte lepší prehľad a efektivitu! Vyskúšajte 30 dní zdarma."' hreflang="sk-SK" onover-preload="1">Polia tiketu</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/polia-tiketu/" title='Prispôsobte si správu tiketov s vlastnými poliami v LiveAgent. Získajte lepší prehľad a efektivitu! Vyskúšajte 30 dní zdarma."' hreflang="sk-SK" onover-preload="1"> Vytvárajte neobmedzené množstvo polí tiketu pre zhromažďovanie dodatočných údajov. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive" data-collections="featured" data-size="smbs enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/prehlady-tiketov-zakaznikov-crm/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Ticket-Customer insights (CRM)" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/d1b5b319a92ba4b8a6d0604002f25806/Ticket-Customer-insights-CRM.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="67"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-preh-ady-tiketov-z-kazn-kov-crm"><a href="https://www.liveagent.sk/funkcie/prehlady-tiketov-zakaznikov-crm/" title="Spravujte zákaznícke dáta na jednom mieste s LiveAgent CRM. Vyskúšajte 14 dní zdarma a zlepšite spokojnosť a efektivitu!" hreflang="sk-SK" onover-preload="1">Prehľady tiketov/zákazníkov (CRM)</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/prehlady-tiketov-zakaznikov-crm/" title="Spravujte zákaznícke dáta na jednom mieste s LiveAgent CRM. Vyskúšajte 14 dní zdarma a zlepšite spokojnosť a efektivitu!" hreflang="sk-SK" onover-preload="1"> Pridajte ku každému kontaktu polia na ukladanie vlastných údajov. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="all-inclusive enterprise extensions" data-collections="featured" data-size="individuals start-ups smbs enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/casove-pravidla/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Time Rules" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/9ef9015f2cc7f358cbf7c59779eab76d/Time-Rules.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="68"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-asov-pravidl"><a href="https://www.liveagent.sk/funkcie/casove-pravidla/" title="Automatizujte zákaznícku podporu s časovými pravidlami v LiveAgent. Znížte chyby, šetrite čas a peniaze. Vyskúšajte zdarma!" hreflang="sk-SK" onover-preload="1">Časové pravidlá</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/casove-pravidla/" title="Automatizujte zákaznícku podporu s časovými pravidlami v LiveAgent. Znížte chyby, šetrite čas a peniaze. Vyskúšajte zdarma!" hreflang="sk-SK" onover-preload="1"> Časové pravidlá bežia na pozadí v intervaloch (zvyčajne každú minútu) a… </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="all-inclusive extensions" data-collections="featured" data-size="smbs enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/sledovanie-casu/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Time tracking" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/6c9d73b058f8360073c0848400764831/Time-tracking.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="69"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-sledovanie-asu"><a href="https://www.liveagent.sk/funkcie/sledovanie-casu/" title='Sledujte čas agentov s funkciou LiveAgent! Automatické sledovanie, prehľady a export do CSV pre lepší výkon podpory. Vyskúšajte zdarma!"' hreflang="sk-SK" onover-preload="1">Sledovanie času</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/sledovanie-casu/" title='Sledujte čas agentov s funkciou LiveAgent! Automatické sledovanie, prehľady a export do CSV pre lepší výkon podpory. Vyskúšajte zdarma!"' hreflang="sk-SK" onover-preload="1"> Jednoducho sledujte, koľko času trávia vaši agenti riešením jednotlivých tiketov. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive enterprise" data-collections="featured" data-size="individuals start-ups smbs enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/tlacidlo-na-riesenie/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="To solve button" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/439e9e87ee33fa8d0b63430a59ca05fc/To-solve-button.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="70"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-tla-idlo-na-rie-enie"><a href="https://www.liveagent.sk/funkcie/tlacidlo-na-riesenie/" title="Tlačidlo 'Na riešenie' v LiveAgent pomáha prioritizovať tikety podľa SLA, zvyšuje efektivitu a zaisťuje rýchle riešenie."" hreflang="sk-SK" onover-preload="1">Tlačidlo “Na riešenie”</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/tlacidlo-na-riesenie/" title="Tlačidlo 'Na riešenie' v LiveAgent pomáha prioritizovať tikety podľa SLA, zvyšuje efektivitu a zaisťuje rýchle riešenie."" hreflang="sk-SK" onover-preload="1"> Tlačidlo vás upozorní v momente, keď bude potrebné vyriešiť tikety SLA </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive" data-collections="" data-size="individuals start-ups smbs enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/univerzalna-schranka/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Universal inbox" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/3e332d35ad79f699d218660c91e4eab8/Universal-inbox.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="71"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-univerz-lna-schr-nka"><a href="https://www.liveagent.sk/funkcie/univerzalna-schranka/" title="Objavte univerzálnu schránku od LiveAgent, ktorá zjednocuje e-maily, hovory, live chaty a správy zo sociálnych médií do jedného miesta. Zjednodušte zákaznícku podporu a zvýšte efektivitu tímu. Vyskúšajte zdarma bez záväzkov!" hreflang="sk-SK" onover-preload="1">Univerzálna schránka</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/univerzalna-schranka/" title="Objavte univerzálnu schránku od LiveAgent, ktorá zjednocuje e-maily, hovory, live chaty a správy zo sociálnych médií do jedného miesta. Zjednodušte zákaznícku podporu a zvýšte efektivitu tímu. Vyskúšajte zdarma bez záväzkov!" hreflang="sk-SK" onover-preload="1"> Univerzálna schránka služby LiveAgent je ako inteligentnejšia verzia e-mailovej schránky. E-maily,… </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features manazment-tiketov ticket-management" style="order:1;" data-plan="ticket ticket-chat all-inclusive enterprise" data-collections="featured" data-size="individuals start-ups smbs enterprise" data-category="manazment-tiketov" data-href="https://www.liveagent.sk/funkcie/wysiwyg-editor/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/ticket-management_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="WYSIWYG editor" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/314b8b9db9c1b39fa7e413b7dd938a30/WYSIWYG-editor.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="72"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Manažment tiketov</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-wysiwyg-editor"><a href="https://www.liveagent.sk/funkcie/wysiwyg-editor/" title='Jednoduché formátovanie e-mailov a článkov s WYSIWYG editorom od LiveAgent. Vyskúšajte zdarma na 14 dní, bez potreby kreditnej karty!"' hreflang="sk-SK" onover-preload="1">WYSIWYG editor</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/wysiwyg-editor/" title='Jednoduché formátovanie e-mailov a článkov s WYSIWYG editorom od LiveAgent. Vyskúšajte zdarma na 14 dní, bez potreby kreditnej karty!"' hreflang="sk-SK" onover-preload="1"> WYSIWYG editor vám dáva možnosť zadávať a formátovať váš obsah pri… </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features pillar live-chat-sk live-chat" style="order: 2" data-plan="ticket ticket-chat all-inclusive enterprise" data-collections="popular" data-size="individuals start-ups smbs enterprise" data-category="live-chat-sk" data-href="https://www.liveagent.sk/funkcie/funkcie-live-chatu/"> <a href="https://www.liveagent.sk/funkcie/funkcie-live-chatu/" class="Category__item__thumbnail" title='Zlepšite zákaznícku podporu s Live chatom od LiveAgent! Ponúkame 15+ pokročilých funkcií a bezplatnú skúšobnú dobu. Vyskúšajte teraz!"' hreflang="sk-SK" onover-preload="1"> <span class="Category__item__thumbnail__image" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/live-chat_pillar.png"></span> </a> <div class="Category__item__wrap"> <h2 class="Category__item__title item-title" id="h-funkcie-live-chatu"><a href="https://www.liveagent.sk/funkcie/funkcie-live-chatu/" title='Zlepšite zákaznícku podporu s Live chatom od LiveAgent! Ponúkame 15+ pokročilých funkcií a bezplatnú skúšobnú dobu. Vyskúšajte teraz!"' hreflang="sk-SK" onover-preload="1">Funkcie live chatu</a></h2> <div class="Category__item__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/funkcie-live-chatu/" title='Zlepšite zákaznícku podporu s Live chatom od LiveAgent! Ponúkame 15+ pokročilých funkcií a bezplatnú skúšobnú dobu. Vyskúšajte teraz!"' hreflang="sk-SK" onover-preload="1"> Objavte pokročilé funkcie live chatu ako napríklad proaktívne pozvanie na chat a náhľad písania.… </a> </div> <a class="Category__item__cta" href="https://www.liveagent.sk/funkcie/funkcie-live-chatu/" title='Zlepšite zákaznícku podporu s Live chatom od LiveAgent! Ponúkame 15+ pokročilých funkcií a bezplatnú skúšobnú dobu. Vyskúšajte teraz!"' hreflang="sk-SK" onover-preload="1">Zistite viac</a> </div> </li> <li class="Category__item redesign Category__item--features live-chat-sk live-chat" style="order:2;" data-plan="ticket ticket-chat all-inclusive enterprise" data-collections="popular" data-size="start-ups smbs enterprise" data-category="live-chat-sk" data-href="https://www.liveagent.sk/funkcie/tlacidlo-chatu/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/live-chat_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/live-chat_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Chat button bubble" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/6f89673d1ad52baeee1632d248c335c0/Chat-button.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="73"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Live chat</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-tla-idlo-chatu"><a href="https://www.liveagent.sk/funkcie/tlacidlo-chatu/" title="Live Chat je ideálnym spôsobom, ako poskytnúť kvalitnú zákaznícku podporu. Vyberte si dizajn a vložte chat na svoje webové stránky práve teraz s LiveAgentom." hreflang="sk-SK" onover-preload="1">Tlačidlo chatu</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/tlacidlo-chatu/" title="Live Chat je ideálnym spôsobom, ako poskytnúť kvalitnú zákaznícku podporu. Vyberte si dizajn a vložte chat na svoje webové stránky práve teraz s LiveAgentom." hreflang="sk-SK" onover-preload="1"> Tlačidlo chatu LiveAgentovi je plne prispôsobiteľné a jednoduché na implementáciu. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features pillar call-centrum call-center" style="order: 3" data-plan="ticket-chat all-inclusive enterprise" data-collections="featured popular" data-size="smbs enterprise" data-category="call-centrum" data-href="https://www.liveagent.sk/funkcie/prehlad-call-centra/"> <a href="https://www.liveagent.sk/funkcie/prehlad-call-centra/" class="Category__item__thumbnail" title="Objavte výhody call centra LiveAgent: krištáľovo čisté hovory, jednoduché nastavenie, podpora 24/7 a bezplatná skúšobná verzia!" hreflang="sk-SK" onover-preload="1"> <span class="Category__item__thumbnail__image" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/call-center_pillar.png"></span> </a> <div class="Category__item__wrap"> <h2 class="Category__item__title item-title" id="h-funkcie-call-centra"><a href="https://www.liveagent.sk/funkcie/prehlad-call-centra/" title="Objavte výhody call centra LiveAgent: krištáľovo čisté hovory, jednoduché nastavenie, podpora 24/7 a bezplatná skúšobná verzia!" hreflang="sk-SK" onover-preload="1">Funkcie call centra</a></h2> <div class="Category__item__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/prehlad-call-centra/" title="Objavte výhody call centra LiveAgent: krištáľovo čisté hovory, jednoduché nastavenie, podpora 24/7 a bezplatná skúšobná verzia!" hreflang="sk-SK" onover-preload="1"> Call centrum LiveAgent môže byť použité na spracovanie veľkého množstva prichádzajúcich hovorov od zákazníkov.… </a> </div> <a class="Category__item__cta" href="https://www.liveagent.sk/funkcie/prehlad-call-centra/" title="Objavte výhody call centra LiveAgent: krištáľovo čisté hovory, jednoduché nastavenie, podpora 24/7 a bezplatná skúšobná verzia!" hreflang="sk-SK" onover-preload="1">Zistite viac</a> </div> </li> <li class="Category__item redesign Category__item--features call-centrum call-center" style="order:3;" data-plan="ticket-chat all-inclusive enterprise" data-collections="featured" data-size="enterprise" data-category="call-centrum" data-href="https://www.liveagent.sk/funkcie/presmerovanie-hovorov/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/call-center_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/call-center_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Call Transfers" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/b1c20b5e7db5be652726adda49a1dff5/Call-Transfers.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="74"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Call centrum</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-presmerovanie-hovorov"><a href="https://www.liveagent.sk/funkcie/presmerovanie-hovorov/" title="Presmerovanie hovorov zlepšuje efektivitu, zákaznícku spokojnosť a umožňuje agentom prípravu. Vyskúšajte LiveAgent zdarma!" hreflang="sk-SK" onover-preload="1">Presmerovanie hovorov</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/presmerovanie-hovorov/" title="Presmerovanie hovorov zlepšuje efektivitu, zákaznícku spokojnosť a umožňuje agentom prípravu. Vyskúšajte LiveAgent zdarma!" hreflang="sk-SK" onover-preload="1"> Zúčastnené presuny čakajú na ukončenie hovoru, kým nie je prijatý, odmietnutý… </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features call-centrum call-center" style="order:3;" data-plan="ticket-chat all-inclusive enterprise" data-collections="popular" data-size="enterprise" data-category="call-centrum" data-href="https://www.liveagent.sk/funkcie/ivr-interaktivna-hlasova-odozva/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/call-center_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/call-center_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="IVR (Interactive Voice Response) - icon" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/a214e1f24255cd677ceb2e21b3f86348/IVR-Interactive-Voice-Response.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="75"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Call centrum</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-ivr-interakt-vna-hlasov-odozva"><a href="https://www.liveagent.sk/funkcie/ivr-interaktivna-hlasova-odozva/" title="Zlepšite zákaznícku podporu s IVR od LiveAgent! Vytvorte vlastné IVR stromy, presmerujte hovory a zvýšte efektivitu. Vyskúšajte zdarma!" hreflang="sk-SK" onover-preload="1">IVR (Interaktívna Hlasová Odozva)</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/ivr-interaktivna-hlasova-odozva/" title="Zlepšite zákaznícku podporu s IVR od LiveAgent! Vytvorte vlastné IVR stromy, presmerujte hovory a zvýšte efektivitu. Vyskúšajte zdarma!" hreflang="sk-SK" onover-preload="1"> LiveAgent ponúka komplexný online nástroj na navrhovanie IVR, kde si každý… </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features call-centrum call-center" style="order:3;" data-plan="ticket-chat all-inclusive enterprise" data-collections="popular" data-size="individuals start-ups smbs enterprise" data-category="call-centrum" data-href="https://www.liveagent.sk/funkcie/videohovory/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/call-center_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/call-center_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Video chat" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/671b1062850a6cd65fecca10dccb2986/Video-chat.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="76"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Call centrum</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-videohovory"><a href="https://www.liveagent.sk/funkcie/videohovory/" title="Zlepšite vzťahy so zákazníkmi a riešte problémy rýchlo cez videohovory s LiveAgentom. Využite 30-dňovú bezplatnú skúšobnú verziu a zažite osobnejší kontakt bez potreby ďalších aplikácií. Nastavte videohovor jednoducho priamo na vašom webe a profitujte z kombinácie chatu a videohovoru v reálnom čase!" hreflang="sk-SK" onover-preload="1">Videohovory</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/videohovory/" title="Zlepšite vzťahy so zákazníkmi a riešte problémy rýchlo cez videohovory s LiveAgentom. Využite 30-dňovú bezplatnú skúšobnú verziu a zažite osobnejší kontakt bez potreby ďalších aplikácií. Nastavte videohovor jednoducho priamo na vašom webe a profitujte z kombinácie chatu a videohovoru v reálnom čase!" hreflang="sk-SK" onover-preload="1"> Komunikujte so zákazníkmi a kolegami pomocou videohovorov. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features call-centrum call-center" style="order:3;" data-plan="ticket-chat all-inclusive enterprise" data-collections="" data-size="enterprise" data-category="call-centrum" data-href="https://www.liveagent.sk/funkcie/neobmedzene-nahravky-hovorov/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/call-center_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/call-center_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Unlimited Call Recordings - icon" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/e7c4c3998e9062b42a5f72f6ef032ae0/Unlimited-Call-Recordings.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="77"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Call centrum</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-neobmedzen-nahr-vky-hovorov"><a href="https://www.liveagent.sk/funkcie/neobmedzene-nahravky-hovorov/" title="Neobmedzené nahrávanie hovorov s LiveAgent! Ukladajte všetky hovory bezpečne na tréning, podporu či právne účely bez obmedzení." hreflang="sk-SK" onover-preload="1">Neobmedzené nahrávky hovorov</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/neobmedzene-nahravky-hovorov/" title="Neobmedzené nahrávanie hovorov s LiveAgent! Ukladajte všetky hovory bezpečne na tréning, podporu či právne účely bez obmedzení." hreflang="sk-SK" onover-preload="1"> Zaznamenajte a uložte všetky hovory uskutočnené cez LiveAgent. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features pillar socialne-siete social" style="order: 4" data-plan="all-inclusive enterprise extensions" data-collections="" data-size="" data-category="socialne-siete" data-href="https://www.liveagent.sk/funkcie/help-desk-pre-socialne-siete/"> <a href="https://www.liveagent.sk/funkcie/help-desk-pre-socialne-siete/" class="Category__item__thumbnail" title="LiveAgent poskytuje helpdesk pre sociálne siete. Vylepšite svoju službu s integráciami Instagramu, Facebooku Twitteru a Viberu v LiveAgente." hreflang="sk-SK" onover-preload="1"> <span class="Category__item__thumbnail__image" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/social_pillar.png"></span> </a> <div class="Category__item__wrap"> <h2 class="Category__item__title item-title" id="h-funkcie-helpdesku-na-soci-lnych-sie-ach"><a href="https://www.liveagent.sk/funkcie/help-desk-pre-socialne-siete/" title="LiveAgent poskytuje helpdesk pre sociálne siete. Vylepšite svoju službu s integráciami Instagramu, Facebooku Twitteru a Viberu v LiveAgente." hreflang="sk-SK" onover-preload="1">Funkcie helpdesku na sociálnych sieťach</a></h2> <div class="Category__item__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/help-desk-pre-socialne-siete/" title="LiveAgent poskytuje helpdesk pre sociálne siete. Vylepšite svoju službu s integráciami Instagramu, Facebooku Twitteru a Viberu v LiveAgente." hreflang="sk-SK" onover-preload="1"> Potrebujete zlepšiť svoju zákaznícku podporu na sociálnych sieťach? LiveAgent ponúka možnosti integrácie pre Facebook,… </a> </div> <a class="Category__item__cta" href="https://www.liveagent.sk/funkcie/help-desk-pre-socialne-siete/" title="LiveAgent poskytuje helpdesk pre sociálne siete. Vylepšite svoju službu s integráciami Instagramu, Facebooku Twitteru a Viberu v LiveAgente." hreflang="sk-SK" onover-preload="1">Zistite viac</a> </div> </li> <li class="Category__item redesign Category__item--features socialne-siete social" style="order:4;" data-plan="all-inclusive extensions" data-collections="popular" data-size="smbs enterprise" data-category="socialne-siete" data-href="/integrations/facebook/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/social_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/social_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Facebook" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/3f805df8626f27b151264ee2f38615f7/Facebook.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="78"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Sociálne siete</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-facebook"><a href="https://www.liveagent.sk/funkcie/facebook/" urlslab_href_old="/integrations/facebook/" title='Integrujte Facebook s LiveAgentom a spravujte správy, komentáre a príspevky efektívne. Zvýšte produktivitu a spokojnosť zákazníkov!"' hreflang="sk-SK" onover-preload="1">Facebook</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/facebook/" urlslab_href_old="/integrations/facebook/" title='Integrujte Facebook s LiveAgentom a spravujte správy, komentáre a príspevky efektívne. Zvýšte produktivitu a spokojnosť zákazníkov!"' hreflang="sk-SK" onover-preload="1"> Sledujte všetky príspevky, komentáre, správy na Facebooku </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features socialne-siete social" style="order:4;" data-plan="all-inclusive" data-collections="featured" data-size="start-ups smbs enterprise" data-category="socialne-siete" data-href="https://www.liveagent.sk/funkcie/instagram/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/social_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/social_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Instagram - icon" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/ea94886eb0363e5621495cc7122175fd/Instagram.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="79"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Sociálne siete</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-instagram"><a href="https://www.liveagent.sk/funkcie/instagram/" title="Spravujte Instagram efektívne s LiveAgent! Poskytujte rýchlu podporu, automatické odpovede a zvýšte lojalitu zákazníkov z jednej schránky." hreflang="sk-SK" onover-preload="1">Instagram</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/instagram/" title="Spravujte Instagram efektívne s LiveAgent! Poskytujte rýchlu podporu, automatické odpovede a zvýšte lojalitu zákazníkov z jednej schránky." hreflang="sk-SK" onover-preload="1"> Odpovedajte na komentáre a zmienky o vašej spoločnosti z Instagramu prostredníctvom… </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features socialne-siete social" style="order:4;" data-plan="all-inclusive extensions" data-collections="popular" data-size="smbs enterprise" data-category="socialne-siete" data-href="https://www.liveagent.sk/funkcie/twitter/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/social_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/social_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Twitter - icon" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/7c13e272b2f5ab57a7f5ab633095fca9/Twitter.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="80"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Sociálne siete</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-twitter"><a href="https://www.liveagent.sk/funkcie/twitter/" title="Integrujte Twitter s LiveAgent a poskytujte rýchlu zákaznícku podporu. Zlepšite efektivitu, lojalitu značky a skúste to zdarma!" hreflang="sk-SK" onover-preload="1">Twitter</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/twitter/" title="Integrujte Twitter s LiveAgent a poskytujte rýchlu zákaznícku podporu. Zlepšite efektivitu, lojalitu značky a skúste to zdarma!" hreflang="sk-SK" onover-preload="1"> Sledujte a odpovedajte na zmienky a Tweety o vašej spoločnosti. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features socialne-siete social" style="order:4;" data-plan="ticket-chat all-inclusive" data-collections="featured" data-size="individuals start-ups smbs enterprise" data-category="socialne-siete" data-href="https://www.liveagent.sk/funkcie/viber/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/social_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/social_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Viber - icon" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/9077ec4dac1b277ede3bcc2418deb9e1/Viber.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="81"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Sociálne siete</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-viber"><a href="https://www.liveagent.sk/funkcie/viber/" title="Vyskúšajte Viber integráciu s LiveAgent pre bezproblémovú zákaznícku podporu. Poskytnite rýchlu a efektívnu komunikáciu!" hreflang="sk-SK" onover-preload="1">Viber</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/viber/" title="Vyskúšajte Viber integráciu s LiveAgent pre bezproblémovú zákaznícku podporu. Poskytnite rýchlu a efektívnu komunikáciu!" hreflang="sk-SK" onover-preload="1"> Spojte aplikáciu Viber s LiveAgentom a chatujte s vašimi zákazníkmi </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features pillar reportovanie reporting" style="order: 5" data-plan="ticket-chat all-inclusive enterprise" data-collections="" data-size="individuals start-ups smbs enterprise" data-category="reportovanie" data-href="https://www.liveagent.sk/funkcie/sprava-zakaznickej-podpory/"> <a href="https://www.liveagent.sk/funkcie/sprava-zakaznickej-podpory/" class="Category__item__thumbnail" title='Zlepšite zákaznícku podporu s reportami LiveAgent! Hodnotenie agentov, SLA plnenie a viac. Vyskúšajte bezplatnú skúšobnú verziu."' hreflang="sk-SK" onover-preload="1"> <span class="Category__item__thumbnail__image" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/reporting_pillar.png"></span> </a> <div class="Category__item__wrap"> <h2 class="Category__item__title item-title" id="h-spr-va-z-kazn-ckej-podpory"><a href="https://www.liveagent.sk/funkcie/sprava-zakaznickej-podpory/" title='Zlepšite zákaznícku podporu s reportami LiveAgent! Hodnotenie agentov, SLA plnenie a viac. Vyskúšajte bezplatnú skúšobnú verziu."' hreflang="sk-SK" onover-preload="1">Správa zákazníckej podpory</a></h2> <div class="Category__item__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/sprava-zakaznickej-podpory/" title='Zlepšite zákaznícku podporu s reportami LiveAgent! Hodnotenie agentov, SLA plnenie a viac. Vyskúšajte bezplatnú skúšobnú verziu."' hreflang="sk-SK" onover-preload="1"> Začnite zlepšovať svoju podporu pre zákazníkov tým, že preskúmate naše správy zákazníckej podpory .… </a> </div> <a class="Category__item__cta" href="https://www.liveagent.sk/funkcie/sprava-zakaznickej-podpory/" title='Zlepšite zákaznícku podporu s reportami LiveAgent! Hodnotenie agentov, SLA plnenie a viac. Vyskúšajte bezplatnú skúšobnú verziu."' hreflang="sk-SK" onover-preload="1">Zistite viac</a> </div> </li> <li class="Category__item redesign Category__item--features reportovanie reporting" style="order:5;" data-plan="ticket-chat all-inclusive enterprise" data-collections="featured" data-size="smbs enterprise" data-category="reportovanie" data-href="https://www.liveagent.sk/funkcie/dostupnost-agenta/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/reporting_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/reporting_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Agent availability - icon" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/5f0d8d4a21ec9db5319902241c5e64e1/Agent-availability.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="82"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Reportovanie</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-dostupnos-agenta"><a href="https://www.liveagent.sk/funkcie/dostupnost-agenta/" title="Monitorujte dostupnosť agentov, generujte správy, exportujte do CSV a filtrujte podľa oddelení. Vyskúšajte LiveAgent zdarma!" hreflang="sk-SK" onover-preload="1">Dostupnosť agenta</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/dostupnost-agenta/" title="Monitorujte dostupnosť agentov, generujte správy, exportujte do CSV a filtrujte podľa oddelení. Vyskúšajte LiveAgent zdarma!" hreflang="sk-SK" onover-preload="1"> Sledujte dostupnosť vašich agentov. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features reportovanie reporting" style="order:5;" data-plan="ticket-chat all-inclusive enterprise" data-collections="featured" data-size="smbs enterprise" data-category="reportovanie" data-href="https://www.liveagent.sk/funkcie/prehlad-hodnotenia-agentov/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/reporting_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/reporting_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Agent ranking overview - icon" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/a6d183d1545ffe6d84110a772a314e27/Agent-ranking-overview.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="83"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Reportovanie</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-preh-ad-hodnotenia-agentov"><a href="https://www.liveagent.sk/funkcie/prehlad-hodnotenia-agentov/" title="Objavte funkciu hodnotenia agentov od LiveAgent! Získajte spätnú väzbu, zlepšite podporu a odmeňte najlepších. Vyskúšajte zdarma už dnes!" hreflang="sk-SK" onover-preload="1">Prehľad hodnotenia agentov</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/prehlad-hodnotenia-agentov/" title="Objavte funkciu hodnotenia agentov od LiveAgent! Získajte spätnú väzbu, zlepšite podporu a odmeňte najlepších. Vyskúšajte zdarma už dnes!" hreflang="sk-SK" onover-preload="1"> Zobrazte výkon vášho agenta podľa prijatých hodnotení. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features reportovanie reporting" style="order:5;" data-plan="ticket-chat all-inclusive enterprise" data-collections="featured" data-size="smbs enterprise" data-category="reportovanie" data-href="https://www.liveagent.sk/funkcie/sprava-agenta/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/reporting_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/reporting_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Agent report - icon" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/7dec4f33436a1b39f726ae54221c65ae/Agent-report.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="84"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Reportovanie</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-spr-va-agenta"><a href="https://www.liveagent.sk/funkcie/sprava-agenta/" title='Sledujte výkon agentov s LiveAgent! Štatistiky, grafy, export dát a viac. Vyskúšajte zdarma na 30 dní. Žiadna kreditná karta!"' hreflang="sk-SK" onover-preload="1">Správa agenta</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/sprava-agenta/" title='Sledujte výkon agentov s LiveAgent! Štatistiky, grafy, export dát a viac. Vyskúšajte zdarma na 30 dní. Žiadna kreditná karta!"' hreflang="sk-SK" onover-preload="1"> Vytvorte správy o čase práce agentov. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features reportovanie reporting" style="order:5;" data-plan="ticket-chat all-inclusive enterprise" data-collections="" data-size="smbs enterprise" data-category="reportovanie" data-href="https://www.liveagent.sk/funkcie/analyticky-prehlad/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/reporting_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/reporting_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Analytics overview - icon" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/86a5c876febc98d8b794181e255a7816/Analytics-overview.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="85"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Reportovanie</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-analytick-preh-ad"><a href="https://www.liveagent.sk/funkcie/analyticky-prehlad/" title="Získate detailný prehľad o vašej zákazníckej podpore s našou funkciou analytického prehľadu v softvéri LiveAgent a zlepšie svoj biznis okamžite." hreflang="sk-SK" onover-preload="1">Analytický prehľad</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/analyticky-prehlad/" title="Získate detailný prehľad o vašej zákazníckej podpore s našou funkciou analytického prehľadu v softvéri LiveAgent a zlepšie svoj biznis okamžite." hreflang="sk-SK" onover-preload="1"> Zobrazte použitie, štatistiky a vyhodnocujte správy o výkone. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features reportovanie reporting" style="order:5;" data-plan="ticket-chat all-inclusive enterprise" data-collections="featured" data-size="enterprise" data-category="reportovanie" data-href="https://www.liveagent.sk/funkcie/sprava-kanalov/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/reporting_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/reporting_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Channel report - icon" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/1b20058391c32266d3ed9e7a1f9965b3/Channel-report.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="86"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Reportovanie</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-spr-va-kan-lov"><a href="https://www.liveagent.sk/funkcie/sprava-kanalov/" title="Zistite, ktorý komunikačný kanál je najobľúbenejší u vašich zákazníkov! Detailné prehľady a grafy v LiveAgent. Vyskúšajte zdarma!" hreflang="sk-SK" onover-preload="1">Správa kanálov</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/sprava-kanalov/" title="Zistite, ktorý komunikačný kanál je najobľúbenejší u vašich zákazníkov! Detailné prehľady a grafy v LiveAgent. Vyskúšajte zdarma!" hreflang="sk-SK" onover-preload="1"> Zistite, aké kanály sú najviac používané na kontaktovanie vášho tímu podpory. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features reportovanie reporting" style="order:5;" data-plan="ticket-chat all-inclusive enterprise" data-collections="featured" data-size="smbs enterprise" data-category="reportovanie" data-href="https://www.liveagent.sk/funkcie/sprava-oddelenia/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/reporting_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/reporting_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Department report - icon" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/88b692a92af2cd8ce69789685e2debdf/Department-report.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="87"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Reportovanie</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-spr-va-oddelenia"><a href="https://www.liveagent.sk/funkcie/sprava-oddelenia/" title='Správa oddelenia v LiveAgent umožňuje efektívnu organizáciu práce, sledovanie tiketov a výkonu tímov. Začnite s bezplatnou skúškou!"' hreflang="sk-SK" onover-preload="1">Správa oddelenia</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/sprava-oddelenia/" title='Správa oddelenia v LiveAgent umožňuje efektívnu organizáciu práce, sledovanie tiketov a výkonu tímov. Začnite s bezplatnou skúškou!"' hreflang="sk-SK" onover-preload="1"> Jednoducho skontrolujte výkon vášho oddelenia. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features reportovanie reporting" style="order:5;" data-plan="ticket-chat all-inclusive enterprise" data-collections="featured" data-size="smbs enterprise" data-category="reportovanie" data-href="https://www.liveagent.sk/funkcie/sprava-o-vykone/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/reporting_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/reporting_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Performance report - icon" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/2fa785b6e8e0764090958f586b94e318/Performance-report.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="88"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Reportovanie</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-spr-va-o-v-kone"><a href="https://www.liveagent.sk/funkcie/sprava-o-vykone/" title="Monitorujte výkonnosť agentov s LiveAgent. Získajte prehľad, identifikujte zlepšenia a optimalizujte tímové úsilie s grafmi a tabuľkami." hreflang="sk-SK" onover-preload="1">Správa o výkone</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/sprava-o-vykone/" title="Monitorujte výkonnosť agentov s LiveAgent. Získajte prehľad, identifikujte zlepšenia a optimalizujte tímové úsilie s grafmi a tabuľkami." hreflang="sk-SK" onover-preload="1"> Monitorujte výkon vašich agentov pre zákaznícky servis. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features reportovanie reporting" style="order:5;" data-plan="ticket ticket-chat all-inclusive" data-collections="featured" data-size="enterprise" data-category="reportovanie" data-href="https://www.liveagent.sk/funkcie/zaznam-sla-protokolu/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/reporting_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/reporting_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="SLA Log report - icon" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/d8a7b0981c35fb7b232f702a5a4c39db/SLA-Log-report.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="89"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Reportovanie</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-z-znam-sla-protokolu"><a href="https://www.liveagent.sk/funkcie/zaznam-sla-protokolu/" title="Sledujte a analyzujte plnenie SLA cieľov v LiveAgente, exportujte záznamy a zlepšujte podporu. Vyskúšajte 30 dní zdarma!" hreflang="sk-SK" onover-preload="1">Záznam SLA protokolu</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/zaznam-sla-protokolu/" title="Sledujte a analyzujte plnenie SLA cieľov v LiveAgente, exportujte záznamy a zlepšujte podporu. Vyskúšajte 30 dní zdarma!" hreflang="sk-SK" onover-preload="1"> Pozrite sa, ako dobre dodržiavate požiadavky SLA. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features reportovanie reporting" style="order:5;" data-plan="ticket-chat all-inclusive" data-collections="featured" data-size="enterprise" data-category="reportovanie" data-href="https://www.liveagent.sk/funkcie/casovy-prehlad/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/reporting_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/reporting_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Time report - icon" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/bb51ee255a6ae62e28ea556762253463/Time-report.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="90"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Reportovanie</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-asov-preh-ad"><a href="https://www.liveagent.sk/funkcie/casovy-prehlad/" title='Sledujte čas agentov, zlepšite výkonnosť help desku a exportujte prehľady do CSV s funkciou Časový prehľad v LiveAgent. Skúšobná verzia zdarma!"' hreflang="sk-SK" onover-preload="1">Časový prehľad</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/casovy-prehlad/" title='Sledujte čas agentov, zlepšite výkonnosť help desku a exportujte prehľady do CSV s funkciou Časový prehľad v LiveAgent. Skúšobná verzia zdarma!"' hreflang="sk-SK" onover-preload="1"> Pozrite si, koľko času ste vynaložili na každý jednotlivý tiket. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features pillar gamifikacia gamification" style="order: 6" data-plan="ticket ticket-chat all-inclusive enterprise" data-collections="featured" data-size="smbs enterprise" data-category="gamifikacia" data-href="https://www.liveagent.sk/funkcie/gamifikacia-funkcie/"> <a href="https://www.liveagent.sk/funkcie/gamifikacia-funkcie/" class="Category__item__thumbnail" title='Zvýšte motiváciu a produktivitu tímu pomocou gamifikácie v zákazníckej podpore. Odznaky, úrovne a viac v LiveAgent!"' hreflang="sk-SK" onover-preload="1"> <span class="Category__item__thumbnail__image" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/gamification_pillar.png"></span> </a> <div class="Category__item__wrap"> <h2 class="Category__item__title item-title" id="h-gamifik-cia-v-z-kazn-ckom-servise"><a href="https://www.liveagent.sk/funkcie/gamifikacia-funkcie/" title='Zvýšte motiváciu a produktivitu tímu pomocou gamifikácie v zákazníckej podpore. Odznaky, úrovne a viac v LiveAgent!"' hreflang="sk-SK" onover-preload="1">Gamifikácia v zákazníckom servise</a></h2> <div class="Category__item__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/gamifikacia-funkcie/" title='Zvýšte motiváciu a produktivitu tímu pomocou gamifikácie v zákazníckej podpore. Odznaky, úrovne a viac v LiveAgent!"' hreflang="sk-SK" onover-preload="1"> Urobte prácu svojich agentov zábavnejšou a motivujte ich k lepším výkonom prostredníctvom gamifikácie. </a> </div> <a class="Category__item__cta" href="https://www.liveagent.sk/funkcie/gamifikacia-funkcie/" title='Zvýšte motiváciu a produktivitu tímu pomocou gamifikácie v zákazníckej podpore. Odznaky, úrovne a viac v LiveAgent!"' hreflang="sk-SK" onover-preload="1">Zistite viac</a> </div> </li> <li class="Category__item redesign Category__item--features gamifikacia gamification" style="order:6;" data-plan="all-inclusive" data-collections="featured" data-size="enterprise" data-category="gamifikacia" data-href="https://www.liveagent.sk/funkcie/statistiky-rebricky/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/gamification_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/gamification_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Benchmarks and Leaderboards - icon" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/eef5dc7b139ddc7bded97dcf6298c4b4/Benchmarks-and-Leaderboards.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="91"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Gamifikácia</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-tatistiky-a-rebr-ky"><a href="https://www.liveagent.sk/funkcie/statistiky-rebricky/" title="Porovnajte zákaznícku podporu s LiveAgent štatistikami a rebríčkami. Zistite, kto vedie a zlepšite svoj výkon!" hreflang="sk-SK" onover-preload="1">Štatistiky a rebríčky</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/statistiky-rebricky/" title="Porovnajte zákaznícku podporu s LiveAgent štatistikami a rebríčkami. Zistite, kto vedie a zlepšite svoj výkon!" hreflang="sk-SK" onover-preload="1"> 6 dôvodov, prečo je LiveAgent dokonalým riešením pre vaše podnikanie. Sledujte… </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features gamifikacia gamification" style="order:6;" data-plan="ticket-chat all-inclusive" data-collections="featured" data-size="enterprise" data-category="gamifikacia" data-href="https://www.liveagent.sk/funkcie/odmeny-odznaky/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/gamification_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/gamification_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Rewards & Badges - icon" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/6bbd6e64b97a24909ec4c4d66a951044/Rewards-Badges.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="92"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Gamifikácia</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-odmeny-a-odznaky"><a href="https://www.liveagent.sk/funkcie/odmeny-odznaky/" title="Zvýšte produktivitu s gamifikáciou! Objavte odmeny a odznaky v LiveAgent a motivujte svoj tím. Vyskúšajte zdarma!" hreflang="sk-SK" onover-preload="1">Odmeny a odznaky</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/odmeny-odznaky/" title="Zvýšte produktivitu s gamifikáciou! Objavte odmeny a odznaky v LiveAgent a motivujte svoj tím. Vyskúšajte zdarma!" hreflang="sk-SK" onover-preload="1"> Dajte odmeny a odznaky svojim nejlepšie pracujúcim agentom. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features gamifikacia gamification" style="order:6;" data-plan="ticket-chat all-inclusive" data-collections="featured" data-size="smbs enterprise" data-category="gamifikacia" data-href="https://www.liveagent.sk/funkcie/urovne/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/gamification_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/gamification_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Levels - icon" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/851e336bb5d6642ac2ce26017480cbeb/Levels.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="93"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Gamifikácia</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-rovne"><a href="https://www.liveagent.sk/funkcie/urovne/" title="Motivujte tím gamifikáciou! LiveAgent ponúka 12 úrovní pre agentov, ktoré zvyšujú výkonnosť a podporujú súťaživosť. Skúste 30 dní zdarma!" hreflang="sk-SK" onover-preload="1">Úrovne</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/urovne/" title="Motivujte tím gamifikáciou! LiveAgent ponúka 12 úrovní pre agentov, ktoré zvyšujú výkonnosť a podporujú súťaživosť. Skúste 30 dní zdarma!" hreflang="sk-SK" onover-preload="1"> Agenti dosahujú úrovne v priebehu času, pri riešení otázok. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features pillar multijazycnost multilingual" style="order: 7" data-plan="ticket ticket-chat all-inclusive enterprise" data-collections="featured popular" data-size="individuals start-ups smbs enterprise" data-category="multijazycnost" data-href="https://www.liveagent.sk/funkcie/viacjazycna-podpora/"> <a href="https://www.liveagent.sk/funkcie/viacjazycna-podpora/" class="Category__item__thumbnail" title="Poskytujete zákaznícku podporu v rôznych jazykoch? LiveAgent vám umožní komunikovať až v 43 jazykoch a pravidelne pridáva nové preklady. Prispôsobte si jazykové rozhranie podľa preferencií vašich agentov a zlepšite zákaznícku skúsenosť. Vyskúšajte LiveAgent zdarma a odhaľte všetky jeho funkcie bez záväzkov!" hreflang="sk-SK" onover-preload="1"> <span class="Category__item__thumbnail__image" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/multilingual_pillar.png"></span> </a> <div class="Category__item__wrap"> <h2 class="Category__item__title item-title" id="h-viacjazy-n"><a href="https://www.liveagent.sk/funkcie/viacjazycna-podpora/" title="Poskytujete zákaznícku podporu v rôznych jazykoch? LiveAgent vám umožní komunikovať až v 43 jazykoch a pravidelne pridáva nové preklady. Prispôsobte si jazykové rozhranie podľa preferencií vašich agentov a zlepšite zákaznícku skúsenosť. Vyskúšajte LiveAgent zdarma a odhaľte všetky jeho funkcie bez záväzkov!" hreflang="sk-SK" onover-preload="1">Viacjazyčný</a></h2> <div class="Category__item__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/viacjazycna-podpora/" title="Poskytujete zákaznícku podporu v rôznych jazykoch? LiveAgent vám umožní komunikovať až v 43 jazykoch a pravidelne pridáva nové preklady. Prispôsobte si jazykové rozhranie podľa preferencií vašich agentov a zlepšite zákaznícku skúsenosť. Vyskúšajte LiveAgent zdarma a odhaľte všetky jeho funkcie bez záväzkov!" hreflang="sk-SK" onover-preload="1"> Nechajte vašich zákazníckych zástupcov používať LiveAgent v jazyku, ktorý si vyberú. Čítajte a dozviete… </a> </div> <a class="Category__item__cta" href="https://www.liveagent.sk/funkcie/viacjazycna-podpora/" title="Poskytujete zákaznícku podporu v rôznych jazykoch? LiveAgent vám umožní komunikovať až v 43 jazykoch a pravidelne pridáva nové preklady. Prispôsobte si jazykové rozhranie podľa preferencií vašich agentov a zlepšite zákaznícku skúsenosť. Vyskúšajte LiveAgent zdarma a odhaľte všetky jeho funkcie bez záväzkov!" hreflang="sk-SK" onover-preload="1">Zistite viac</a> </div> </li> <li class="Category__item redesign Category__item--features multijazycnost multilingual" style="order:7;" data-plan="free ticket ticket-chat all-inclusive" data-collections="popular" data-size="individuals start-ups smbs enterprise" data-category="multijazycnost" data-href="https://www.liveagent.sk/funkcie/jazykovo-prisposobitelne-widgety/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/multilingual_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/multilingual_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Language adaptable widgets" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/bf8b981ffd0db4a567221fedf1eb4f7f/Language-adaptable-widgets.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="94"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Multijazyčnosť</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-jazykovo-prisp-sobite-n-widgety"><a href="https://www.liveagent.sk/funkcie/jazykovo-prisposobitelne-widgety/" title="Jazykovo prispôsobiteľné widgety v LiveAgent umožnia podporu v rôznych jazykoch. Vyskúšajte 14-dňovú skúšobnú verziu zdarma!" hreflang="sk-SK" onover-preload="1">Jazykovo prispôsobiteľné widgety.</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/jazykovo-prisposobitelne-widgety/" title="Jazykovo prispôsobiteľné widgety v LiveAgent umožnia podporu v rôznych jazykoch. Vyskúšajte 14-dňovú skúšobnú verziu zdarma!" hreflang="sk-SK" onover-preload="1"> Nastavte widgety pre spätnú väzbu, kontakty alebo chat vo vašom jazyku. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features pillar portal-zakaznickej-podpory support-portal" style="order: 8" data-plan="free ticket ticket-chat all-inclusive" data-collections="featured popular" data-size="individuals start-ups smbs enterprise" data-category="portal-zakaznickej-podpory" data-href="https://www.liveagent.sk/funkcie/zakaznicky-portal/"> <a href="https://www.liveagent.sk/funkcie/zakaznicky-portal/" class="Category__item__thumbnail" title="Objavte, ako zákaznícky portál LiveAgent zvyšuje efektivitu vašej zákazníckej podpory 24/7 pomocou znalostnej bázy, fór a spätnoväzbových formulárov. Vyskúšajte si ho zdarma a získajte prístup k multi bázam znalostí, histórii tiketov a ďalším funkciám prispôsobeným presne pre vaše potreby." hreflang="sk-SK" onover-preload="1"> <span class="Category__item__thumbnail__image" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/support-portal_pillar.png"></span> </a> <div class="Category__item__wrap"> <h2 class="Category__item__title item-title" id="h-funkcie-z-kazn-ckeho-port-lu"><a href="https://www.liveagent.sk/funkcie/zakaznicky-portal/" title="Objavte, ako zákaznícky portál LiveAgent zvyšuje efektivitu vašej zákazníckej podpory 24/7 pomocou znalostnej bázy, fór a spätnoväzbových formulárov. Vyskúšajte si ho zdarma a získajte prístup k multi bázam znalostí, histórii tiketov a ďalším funkciám prispôsobeným presne pre vaše potreby." hreflang="sk-SK" onover-preload="1">Funkcie zákazníckeho portálu</a></h2> <div class="Category__item__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/zakaznicky-portal/" title="Objavte, ako zákaznícky portál LiveAgent zvyšuje efektivitu vašej zákazníckej podpory 24/7 pomocou znalostnej bázy, fór a spätnoväzbových formulárov. Vyskúšajte si ho zdarma a získajte prístup k multi bázam znalostí, histórii tiketov a ďalším funkciám prispôsobeným presne pre vaše potreby." hreflang="sk-SK" onover-preload="1"> Portál pre zákazníkov pomáha vašej spoločnosti pracovať 24/7. Prečítajte si o portáli pre zákazníkov… </a> </div> <a class="Category__item__cta" href="https://www.liveagent.sk/funkcie/zakaznicky-portal/" title="Objavte, ako zákaznícky portál LiveAgent zvyšuje efektivitu vašej zákazníckej podpory 24/7 pomocou znalostnej bázy, fór a spätnoväzbových formulárov. Vyskúšajte si ho zdarma a získajte prístup k multi bázam znalostí, histórii tiketov a ďalším funkciám prispôsobeným presne pre vaše potreby." hreflang="sk-SK" onover-preload="1">Zistite viac</a> </div> </li> <li class="Category__item redesign Category__item--features portal-zakaznickej-podpory support-portal" style="order:8;" data-plan="ticket ticket-chat all-inclusive" data-collections="featured" data-size="start-ups smbs enterprise" data-category="portal-zakaznickej-podpory" data-href="https://www.liveagent.sk/funkcie/spatna-vazba-navrhy/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/support-portal_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/support-portal_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Feedback & Suggestions" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/69a3866efbcd99d6ad2dd4cf5f175732/Feedback-Suggestions.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="95"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Portál zákazníckej podpory</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-sp-tn-v-zba-a-n-vrhy"><a href="https://www.liveagent.sk/funkcie/spatna-vazba-navrhy/" title="Získajte dôležitú spätnú väzbu a návrhy od zákazníkov s LiveAgent. Umožnite zákazníkom hlasovať o funkciách a komunikujte pokrok v jedinečnom fóre pre spätnú väzbu. Prispôsobte si tlačidlá spätnej väzby na vašej stránke a zlepšujte budúci vývoj vášho podnikania. Skúste to zdarma bez záväzkov!" hreflang="sk-SK" onover-preload="1">Spätná väzba a návrhy</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/spatna-vazba-navrhy/" title="Získajte dôležitú spätnú väzbu a návrhy od zákazníkov s LiveAgent. Umožnite zákazníkom hlasovať o funkciách a komunikujte pokrok v jedinečnom fóre pre spätnú väzbu. Prispôsobte si tlačidlá spätnej väzby na vašej stránke a zlepšujte budúci vývoj vášho podnikania. Skúste to zdarma bez záväzkov!" hreflang="sk-SK" onover-preload="1"> Motivujte zákazníkov, aby vam posielali nové nápady a spätnú väzbu. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features portal-zakaznickej-podpory support-portal" style="order:8;" data-plan="ticket ticket-chat all-inclusive" data-collections="featured" data-size="individuals start-ups smbs enterprise" data-category="portal-zakaznickej-podpory" data-href="https://www.liveagent.sk/funkcie/prilohy-v-clankoch/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/support-portal_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/support-portal_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Attachments in articles - icon" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/ee73539bf60140992bf2181f1410dfdd/Attachments-in-articles.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="96"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Portál zákazníckej podpory</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-pr-lohy-v-l-nkoch"><a href="https://www.liveagent.sk/funkcie/prilohy-v-clankoch/" title="Objavte, ako prílohy v článkoch LiveAgent zlepšujú komunikáciu so zákazníkmi a umožňujú nezávislý prístup k informáciám. Vytvorte si vlastnú online komunitu s vizuálnymi návodmi a výukovými materiálmi, ktoré uľahčujú pochopenie zložitých tém. Začnite svoju bezplatnú skúšobnú verziu ešte dnes a posilnite svoju zákaznícku podporu." hreflang="sk-SK" onover-preload="1">Prílohy v článkoch</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/prilohy-v-clankoch/" title="Objavte, ako prílohy v článkoch LiveAgent zlepšujú komunikáciu so zákazníkmi a umožňujú nezávislý prístup k informáciám. Vytvorte si vlastnú online komunitu s vizuálnymi návodmi a výukovými materiálmi, ktoré uľahčujú pochopenie zložitých tém. Začnite svoju bezplatnú skúšobnú verziu ešte dnes a posilnite svoju zákaznícku podporu." hreflang="sk-SK" onover-preload="1"> Jednoducho pripojte súbory k článkom vo vašej báze znalostí. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features portal-zakaznickej-podpory support-portal" style="order:8;" data-plan="ticket ticket-chat all-inclusive" data-collections="featured" data-size="smbs enterprise" data-category="portal-zakaznickej-podpory" data-href="https://www.liveagent.sk/funkcie/zakaznicke-forum/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/support-portal_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/support-portal_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Forum" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/d5d07b914eaa40e46e6b1d12ebc37fa3/Forum.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="97"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Portál zákazníckej podpory</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-f-rum"><a href="https://www.liveagent.sk/funkcie/zakaznicke-forum/" title="Zákaznícke fórum LiveAgent zlepšuje angažovanosť a komunitu. Prispôsobte dizajn a podporujte diskusie. Skúste zdarma!" hreflang="sk-SK" onover-preload="1">Fórum</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/zakaznicke-forum/" title="Zákaznícke fórum LiveAgent zlepšuje angažovanosť a komunitu. Prispôsobte dizajn a podporujte diskusie. Skúste zdarma!" hreflang="sk-SK" onover-preload="1"> Vytvorte fóra a budujte si svoju online komunitu. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features portal-zakaznickej-podpory support-portal" style="order:8;" data-plan="ticket ticket-chat all-inclusive" data-collections="" data-size="" data-category="portal-zakaznickej-podpory" data-href="https://www.liveagent.sk/funkcie/interna-baza-znalosti/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/support-portal_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/support-portal_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Knowledge base - icon" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/addc9371f75528d1e5d8f062f34f0ace/Knowledge-base.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="98"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Portál zákazníckej podpory</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-intern-b-za-znalost"><a href="https://www.liveagent.sk/funkcie/interna-baza-znalosti/" title="Zlepšite efektivitu zamestnancov s internou bázou znalostí od LiveAgent. Vyskúšajte bezplatnú verziu na 30 dní!" hreflang="sk-SK" onover-preload="1">Interná báza znalostí</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/interna-baza-znalosti/" title="Zlepšite efektivitu zamestnancov s internou bázou znalostí od LiveAgent. Vyskúšajte bezplatnú verziu na 30 dní!" hreflang="sk-SK" onover-preload="1"> Interná báza znalostí je zbierka článkov, ktoré môžu byť použité zamestnancami… </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features portal-zakaznickej-podpory support-portal" style="order:8;" data-plan="all-inclusive extensions" data-collections="popular" data-size="smbs enterprise" data-category="portal-zakaznickej-podpory" data-href="https://www.liveagent.sk/funkcie/multi-baza-znalosti/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/support-portal_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/support-portal_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Multi knowledge base - icon" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/d044e11c6ce10b33a3b612e4110a147c/Multi-knowledge-base.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="99"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Portál zákazníckej podpory</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-multi-b-za-znalost"><a href="https://www.liveagent.sk/funkcie/multi-baza-znalosti/" title="Vytvorte neobmedzené zákaznícke portály s unikátnym dizajnom a obsahom pomocou Multi bázy znalostí od LiveAgent. Skúška zdarma!" hreflang="sk-SK" onover-preload="1">Multi báza znalostí</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/multi-baza-znalosti/" title="Vytvorte neobmedzené zákaznícke portály s unikátnym dizajnom a obsahom pomocou Multi bázy znalostí od LiveAgent. Skúška zdarma!" hreflang="sk-SK" onover-preload="1"> Vytvorte viacero portálov pre zákazníkov pre viac produktov. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features portal-zakaznickej-podpory support-portal" style="order:8;" data-plan="ticket ticket-chat all-inclusive" data-collections="popular" data-size="individuals start-ups smbs enterprise" data-category="portal-zakaznickej-podpory" data-href="https://www.liveagent.sk/funkcie/baza-znalosti/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/support-portal_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/support-portal_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Knowledge base - icon" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/addc9371f75528d1e5d8f062f34f0ace/Knowledge-base.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="100"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Portál zákazníckej podpory</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-b-za-znalost"><a href="https://www.liveagent.sk/funkcie/baza-znalosti/" title='Vytvorte bázu znalostí s LiveAgent! Prispôsobte portál, pridajte články a zlepšite zákaznícky servis bez zbytočných otázok."' hreflang="sk-SK" onover-preload="1">Báza znalostí</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/baza-znalosti/" title='Vytvorte bázu znalostí s LiveAgent! Prispôsobte portál, pridajte články a zlepšite zákaznícky servis bez zbytočných otázok."' hreflang="sk-SK" onover-preload="1"> Vytvorte články bázy znalostí, fóra alebo spätnú väzbu. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features portal-zakaznickej-podpory support-portal" style="order:8;" data-plan="ticket ticket-chat all-inclusive" data-collections="featured" data-size="individuals start-ups smbs enterprise" data-category="portal-zakaznickej-podpory" data-href="https://www.liveagent.sk/funkcie/wysiwyg-editor-pre-clanky/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/support-portal_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/support-portal_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="WYSIWYG editor for articles - icon" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/9b3b6ffb6b449d8004509979685f4fd8/WYSIWYG-editor-for-articles.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="101"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Portál zákazníckej podpory</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-wysiwyg-editor-pre-l-nky"><a href="https://www.liveagent.sk/funkcie/wysiwyg-editor-pre-clanky/" title="Vytvorte profesionálne články jednoducho s WYSIWYG editorom od LiveAgent. Skúste zdarma a zlepšite znalostnú bázu!" hreflang="sk-SK" onover-preload="1">WYSIWYG editor pre články</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/wysiwyg-editor-pre-clanky/" title="Vytvorte profesionálne články jednoducho s WYSIWYG editorom od LiveAgent. Skúste zdarma a zlepšite znalostnú bázu!" hreflang="sk-SK" onover-preload="1"> Jednoducho upravujte a formujte obsah vašich článkov. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features portal-zakaznickej-podpory support-portal" style="order:8;" data-plan="ticket ticket-chat all-inclusive" data-collections="featured" data-size="start-ups smbs enterprise" data-category="portal-zakaznickej-podpory" data-href="https://www.liveagent.sk/funkcie/widgety-pre-vyhladavanie/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/support-portal_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/support-portal_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Search widgets - icon" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/041c66bf4ff3e425d11278dca7dd5e88/Search-widgets.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="102"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Portál zákazníckej podpory</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-widgety-pre-vyh-ad-vanie"><a href="https://www.liveagent.sk/funkcie/widgety-pre-vyhladavanie/" title="Pridajte vyhľadávací widget od LiveAgent na váš web, zjednodušte prístup k znalostiam pre návštevníkov. Bezplatná skúšobná verzia!" hreflang="sk-SK" onover-preload="1">Widgety pre vyhľadávanie</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/widgety-pre-vyhladavanie/" title="Pridajte vyhľadávací widget od LiveAgent na váš web, zjednodušte prístup k znalostiam pre návštevníkov. Bezplatná skúšobná verzia!" hreflang="sk-SK" onover-preload="1"> Widgety pre vyhľadávanie umožňujú návštevníkom vyhľadávať priamo na vašej webovej stránke… </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features pillar mobilne-aplikacie mobile-apps" style="order: 9" data-plan="free ticket ticket-chat all-inclusive" data-collections="popular" data-size="individuals start-ups smbs enterprise" data-category="mobilne-aplikacie" data-href="https://www.liveagent.sk/funkcie/mobilny-help-desk/"> <a href="https://www.liveagent.sk/funkcie/mobilny-help-desk/" class="Category__item__thumbnail" title="Mobilné help desk aplikácie LiveAgent pre Android a iOS umožňujú podporu zákazníkov na cestách. Vyskúšajte 14-dňovú skúšobnú verziu zdarma!" hreflang="sk-SK" onover-preload="1"> <span class="Category__item__thumbnail__image" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/mobile-apps_pillar.png"></span> </a> <div class="Category__item__wrap"> <h2 class="Category__item__title item-title" id="h-mobiln-help-desk-aplik-cie"><a href="https://www.liveagent.sk/funkcie/mobilny-help-desk/" title="Mobilné help desk aplikácie LiveAgent pre Android a iOS umožňujú podporu zákazníkov na cestách. Vyskúšajte 14-dňovú skúšobnú verziu zdarma!" hreflang="sk-SK" onover-preload="1">Mobilné help desk aplikácie</a></h2> <div class="Category__item__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/mobilny-help-desk/" title="Mobilné help desk aplikácie LiveAgent pre Android a iOS umožňujú podporu zákazníkov na cestách. Vyskúšajte 14-dňovú skúšobnú verziu zdarma!" hreflang="sk-SK" onover-preload="1"> Sledujte, čo sa deje v vašej zákazníckej podpore aj keď nie ste pri svojom… </a> </div> <a class="Category__item__cta" href="https://www.liveagent.sk/funkcie/mobilny-help-desk/" title="Mobilné help desk aplikácie LiveAgent pre Android a iOS umožňujú podporu zákazníkov na cestách. Vyskúšajte 14-dňovú skúšobnú verziu zdarma!" hreflang="sk-SK" onover-preload="1">Zistite viac</a> </div> </li> <li class="Category__item redesign Category__item--features mobilne-aplikacie mobile-apps" style="order:9;" data-plan="free ticket ticket-chat all-inclusive" data-collections="featured" data-size="individuals start-ups smbs enterprise" data-category="mobilne-aplikacie" data-href="https://www.liveagent.sk/funkcie/android/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/mobile-apps_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/mobile-apps_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Android" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/2cb68930d4cacb9762dda6313f056b59/Android.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="103"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Mobilné aplikácie</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-android"><a href="https://www.liveagent.sk/funkcie/android/" title="Získajte prístup k zákazníckej podpore kdekoľvek s LiveAgent Android aplikáciou. Chatujte s návštevníkmi aj mimo kancelárie, poskytujte rýchle odpovede a ohromte zákazníkov neustálou podporou. Vyskúšajte bezplatnú skúšobnú verziu bez záväzkov." hreflang="sk-SK" onover-preload="1">Android</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/android/" title="Získajte prístup k zákazníckej podpore kdekoľvek s LiveAgent Android aplikáciou. Chatujte s návštevníkmi aj mimo kancelárie, poskytujte rýchle odpovede a ohromte zákazníkov neustálou podporou. Vyskúšajte bezplatnú skúšobnú verziu bez záväzkov." hreflang="sk-SK" onover-preload="1"> LiveAgent ponúka natívnu aplikáciu pre Android pre váše obľúbené mobilné zariadenie,… </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features pillar bezpecnost security" style="order: 10" data-plan="free ticket ticket-chat all-inclusive" data-collections="featured popular" data-size="individuals start-ups smbs enterprise" data-category="bezpecnost" data-href="https://www.liveagent.sk/funkcie/help-desk-bezpecnost/"> <a href="https://www.liveagent.sk/funkcie/help-desk-bezpecnost/" class="Category__item__thumbnail" title='LiveAgent: Bezpečný help desk s IP blokovaním, 2FA a HTTPS šifrovaním. Vyskúšajte 14 dní zdarma a chráňte svoje dáta efektívne!"' hreflang="sk-SK" onover-preload="1"> <span class="Category__item__thumbnail__image" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/security_pillar.png"></span> </a> <div class="Category__item__wrap"> <h2 class="Category__item__title item-title" id="h-zabezpe-enie-help-desku"><a href="https://www.liveagent.sk/funkcie/help-desk-bezpecnost/" title='LiveAgent: Bezpečný help desk s IP blokovaním, 2FA a HTTPS šifrovaním. Vyskúšajte 14 dní zdarma a chráňte svoje dáta efektívne!"' hreflang="sk-SK" onover-preload="1">Zabezpečenie Help Desku</a></h2> <div class="Category__item__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/help-desk-bezpecnost/" title='LiveAgent: Bezpečný help desk s IP blokovaním, 2FA a HTTPS šifrovaním. Vyskúšajte 14 dní zdarma a chráňte svoje dáta efektívne!"' hreflang="sk-SK" onover-preload="1"> Quality Unit je spoločnosť stojaca za LiveAgentom, v ktorej sa zaručujeme, že LiveAgent je… </a> </div> <a class="Category__item__cta" href="https://www.liveagent.sk/funkcie/help-desk-bezpecnost/" title='LiveAgent: Bezpečný help desk s IP blokovaním, 2FA a HTTPS šifrovaním. Vyskúšajte 14 dní zdarma a chráňte svoje dáta efektívne!"' hreflang="sk-SK" onover-preload="1">Zistite viac</a> </div> </li> <li class="Category__item redesign Category__item--features mobilne-aplikacie mobile-apps" style="order:10;" data-plan="free ticket ticket-chat all-inclusive" data-collections="featured" data-size="individuals start-ups smbs enterprise" data-category="mobilne-aplikacie" data-href="https://www.liveagent.sk/funkcie/ios/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/mobile-apps_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/mobile-apps_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="iOS" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/8cab8477582f1e4ed248587c0e2a5829/iOS.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="104"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Mobilné aplikácie</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-ios"><a href="https://www.liveagent.sk/funkcie/ios/" title="Stiahnite si bezplatnú iOS aplikáciu LiveAgent a poskytujte zákaznícku podporu na cestách. Riešte tikety a chatujte odkiaľkoľvek!" hreflang="sk-SK" onover-preload="1">iOS</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/ios/" title="Stiahnite si bezplatnú iOS aplikáciu LiveAgent a poskytujte zákaznícku podporu na cestách. Riešte tikety a chatujte odkiaľkoľvek!" hreflang="sk-SK" onover-preload="1"> LiveAgent ponúka natívnu iOS aplikáciu pre vaše obľúbené mobilné zariadenie, takže… </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features bezpecnost security" style="order:10;" data-plan="ticket ticket-chat all-inclusive" data-collections="featured" data-size="individuals start-ups smbs enterprise" data-category="bezpecnost" data-href="https://www.liveagent.sk/funkcie/blokovanie-ip-adresy/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/security_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/security_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Ban IPs" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/aef1b617453c989aa801049b4351dd5d/Ban-IPs.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="105"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Bezpečnosť</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-blokovanie-ip-adresy"><a href="https://www.liveagent.sk/funkcie/blokovanie-ip-adresy/" title="Blokujte nežiaducich návštevníkov v LiveAgente pre vyššiu bezpečnosť komunikácie. Vyskúšajte bezplatnú skúšobnú verziu ešte dnes!" hreflang="sk-SK" onover-preload="1">Blokovanie IP adresy</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/blokovanie-ip-adresy/" title="Blokujte nežiaducich návštevníkov v LiveAgente pre vyššiu bezpečnosť komunikácie. Vyskúšajte bezplatnú skúšobnú verziu ešte dnes!" hreflang="sk-SK" onover-preload="1"> Zablokujte IP adresy návštevníkov, ktorí sú náchylní na spam. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features bezpecnost security" style="order:10;" data-plan="ticket ticket-chat all-inclusive" data-collections="featured" data-size="individuals start-ups smbs enterprise" data-category="bezpecnost" data-href="https://www.liveagent.sk/funkcie/dvojfaktorova-autentifikacia/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/security_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/security_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="2-Step Verification" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/f21404c06141bac5ecfb3829dbf2476a/2-Step-Verification.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="106"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Bezpečnosť</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-dvojfaktorov-autentifik-cia"><a href="https://www.liveagent.sk/funkcie/dvojfaktorova-autentifikacia/" title="Zabezpečte svoj účet s dvojfaktorovou autentifikáciou v LiveAgent. Zvýšte bezpečnosť s heslom a kódom z Google Authenticator. Skúste zdarma!" hreflang="sk-SK" onover-preload="1">Dvojfaktorová autentifikácia</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/dvojfaktorova-autentifikacia/" title="Zabezpečte svoj účet s dvojfaktorovou autentifikáciou v LiveAgent. Zvýšte bezpečnosť s heslom a kódom z Google Authenticator. Skúste zdarma!" hreflang="sk-SK" onover-preload="1"> Dvojfaktorová autentifikácia (známa tiež ako dvojstupňové overenie) je voliteľná funkcia a… </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features bezpecnost security" style="order:10;" data-plan="ticket ticket-chat all-inclusive" data-collections="featured" data-size="individuals start-ups smbs enterprise" data-category="bezpecnost" data-href="https://www.liveagent.sk/funkcie/https-sifrovanie/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/security_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/security_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="HTTPS Encryption" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/ff50454f4ceb17f3df7182e700766d4c/HTTPS-Encryption.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="107"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Bezpečnosť</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-https-ifrovanie"><a href="https://www.liveagent.sk/funkcie/https-sifrovanie/" title="Zaistite bezpečnosť svojej komunikácie s HTTPS šifrovaním od LiveAgent! Všetky vaše správy a údaje sú chránené, vrátane chatu a e-mailov. Vyskúšajte bezplatnú 30-dňovú skúšobnú verziu bez záväzkov a zažite bezstarostnú komunikáciu. Navštívte nás a zlepšite bezpečnosť svojho zákazníckeho servisu ešte dnes!" hreflang="sk-SK" onover-preload="1">HTTPS šifrovanie</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/https-sifrovanie/" title="Zaistite bezpečnosť svojej komunikácie s HTTPS šifrovaním od LiveAgent! Všetky vaše správy a údaje sú chránené, vrátane chatu a e-mailov. Vyskúšajte bezplatnú 30-dňovú skúšobnú verziu bez záväzkov a zažite bezstarostnú komunikáciu. Navštívte nás a zlepšite bezpečnosť svojho zákazníckeho servisu ešte dnes!" hreflang="sk-SK" onover-preload="1"> LiveAgent hostované účty fungujú cez zabezpečené pripojenie pomocou protokolu HTTPS. Hyper… </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features bezpecnost security" style="order:10;" data-plan="free ticket ticket-chat all-inclusive" data-collections="featured" data-size="individuals start-ups smbs enterprise" data-category="bezpecnost" data-href="https://www.liveagent.sk/funkcie/gdpr/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/security_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/security_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="GDPR - icon" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/5325e7203fd0a7b149dccbd63304819e/GDPR.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="108"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Bezpečnosť</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-gdpr-v-eobecn-nariadenie-o-ochrane-dajov"><a href="https://www.liveagent.sk/funkcie/gdpr/" title="Objavte, ako LiveAgent spĺňa požiadavky GDPR a zabezpečuje ochranu súkromia a transparentnosť pre vašu zákaznícku podporu. Užite si bezplatný účet a začnite poskytovať excelentnú podporu s najlepším hodnoteným help desk softvérom. Navštívte našu stránku a zistite viac!" hreflang="sk-SK" onover-preload="1">GDPR (všeobecné nariadenie o ochrane údajov)</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/gdpr/" title="Objavte, ako LiveAgent spĺňa požiadavky GDPR a zabezpečuje ochranu súkromia a transparentnosť pre vašu zákaznícku podporu. Užite si bezplatný účet a začnite poskytovať excelentnú podporu s najlepším hodnoteným help desk softvérom. Navštívte našu stránku a zistite viac!" hreflang="sk-SK" onover-preload="1"> LiveAgent sa zaväzuje k ochrane súkromia, bezpečnosti, dodržiavaniu predpisov a transparentnosti.… </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features bezpecnost security" style="order:10;" data-plan="free ticket ticket-chat all-inclusive" data-collections="featured" data-size="individuals start-ups smbs enterprise" data-category="bezpecnost" data-href="https://www.liveagent.sk/funkcie/viacnasobne-datove-centra/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/security_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/security_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Viacero dátových centier" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/01ad5fc13e5b0616cfebe22167872fda/Multiple-Data-Centers.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="109"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Bezpečnosť</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-viacn-sobn-d-tov-centr"><a href="https://www.liveagent.sk/funkcie/viacnasobne-datove-centra/" title="Vaše dáta sú vždy zálohované v LiveAgente. Máme viacero dátových centier po celom svete, takže sa nemusíte obávať strát dôležitých informácií." hreflang="sk-SK" onover-preload="1">Viacnásobné dátové centrá</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/viacnasobne-datove-centra/" title="Vaše dáta sú vždy zálohované v LiveAgente. Máme viacero dátových centier po celom svete, takže sa nemusíte obávať strát dôležitých informácií." hreflang="sk-SK" onover-preload="1"> Spoločnosť za softvérovým produktom LiveAgent vždy budovala na produktoch so stabilitou… </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features bezpecnost security" style="order:10;" data-plan="free ticket ticket-chat all-inclusive" data-collections="new" data-size="individuals start-ups smbs enterprise" data-category="bezpecnost" data-href="https://www.liveagent.sk/funkcie/validator-hesiel/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/security_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/security_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="zámok" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/3cc4d4d4caa5eac52af4fe42b1cb1047/LiveAgent-academy-call-center-policy-and-compliance.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="110"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Bezpečnosť</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-valid-tor-hesiel-a-rev-zny-z-znam"><a href="https://www.liveagent.sk/funkcie/validator-hesiel/" title="Ensure your data's safety with LiveAgent's Password Validator and Audit Log. This tool enforces strong, secure passwords and tracks login activity to protect against unauthorized access. Explore how it enhances security and prevents data breaches." hreflang="sk-SK" onover-preload="1">Validátor hesiel a revízny záznam</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/validator-hesiel/" title="Ensure your data's safety with LiveAgent's Password Validator and Audit Log. This tool enforces strong, secure passwords and tracks login activity to protect against unauthorized access. Explore how it enhances security and prevents data breaches." hreflang="sk-SK" onover-preload="1"> Čo je validátor hesiel? Validátor hesiel určuje, či je navrhované heslo… </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features pillar integracie integrations" style="order: 11" data-plan="ticket ticket-chat all-inclusive extensions" data-collections="featured popular" data-size="individuals start-ups smbs enterprise" data-category="integracie" data-href="https://www.liveagent.sk/funkcie/help-desk-integrations/"> <a href="https://www.liveagent.sk/funkcie/help-desk-integrations/" class="Category__item__thumbnail" title="Zvýšte efektivitu zákazníckeho servisu s integráciami LiveAgent. Vyskúšajte ich bezplatne a zlepšite svoje pracovné procesy." hreflang="sk-SK" onover-preload="1"> <span class="Category__item__thumbnail__image" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/integrations_pillar.png"></span> </a> <div class="Category__item__wrap"> <h2 class="Category__item__title item-title" id="h-integr-cie"><a href="https://www.liveagent.sk/funkcie/help-desk-integrations/" title="Zvýšte efektivitu zákazníckeho servisu s integráciami LiveAgent. Vyskúšajte ich bezplatne a zlepšite svoje pracovné procesy." hreflang="sk-SK" onover-preload="1">Integrácie</a></h2> <div class="Category__item__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/help-desk-integrations/" title="Zvýšte efektivitu zákazníckeho servisu s integráciami LiveAgent. Vyskúšajte ich bezplatne a zlepšite svoje pracovné procesy." hreflang="sk-SK" onover-preload="1"> LiveAgent je softvér pre služby zákazníkom, ktorý ponúka množstvo integrácií na zlepšenie vašich pracovných… </a> </div> <a class="Category__item__cta" href="https://www.liveagent.sk/funkcie/help-desk-integrations/" title="Zvýšte efektivitu zákazníckeho servisu s integráciami LiveAgent. Vyskúšajte ich bezplatne a zlepšite svoje pracovné procesy." hreflang="sk-SK" onover-preload="1">Zistite viac</a> </div> </li> <li class="Category__item redesign Category__item--features integracie integrations" style="order:11;" data-plan="ticket ticket-chat all-inclusive" data-collections="featured" data-size="individuals start-ups smbs enterprise" data-category="integracie" data-href="https://www.liveagent.sk/funkcie/sprava-fakturacie/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/integrations_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/integrations_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Billing management" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/4a101f4a405bfb6ec7933766a7aaa833/Billing-management.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="111"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Integrácie</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-spr-va-faktur-cie"><a href="https://www.liveagent.sk/funkcie/sprava-fakturacie/" title="Spravujte fakturáciu efektívne s LiveAgent. Vyskúšajte zadarmo a využite integrácie s Braintree a ChargeDesk pre úsporu času a peňazí!" hreflang="sk-SK" onover-preload="1">Správa fakturácie</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/sprava-fakturacie/" title="Spravujte fakturáciu efektívne s LiveAgent. Vyskúšajte zadarmo a využite integrácie s Braintree a ChargeDesk pre úsporu času a peňazí!" hreflang="sk-SK" onover-preload="1"> LiveAgent je helpdesk softvér s viacerými schopnosťami, ktoré vám umožňujú robiť… </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features integracie integrations" style="order:11;" data-plan="ticket ticket-chat all-inclusive" data-collections="featured" data-size="smbs enterprise" data-category="integracie" data-href="https://www.liveagent.sk/funkcie/crm/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/integrations_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/integrations_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="CRM - icon" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/4f8bc59715e1236465e9fb3af5085efe/CRM.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="112"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Integrácie</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-crm"><a href="https://www.liveagent.sk/funkcie/crm/" title="Objavte silu CRM integrácie s LiveAgent, ktorá vám umožní efektívne riadiť vzťahy so zákazníkmi pomocou pokročilých nástrojov. Vyskúšajte bezplatnú skúšobnú verziu a zlepšite zákaznícky servis bez potreby kreditnej karty." hreflang="sk-SK" onover-preload="1">CRM</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/crm/" title="Objavte silu CRM integrácie s LiveAgent, ktorá vám umožní efektívne riadiť vzťahy so zákazníkmi pomocou pokročilých nástrojov. Vyskúšajte bezplatnú skúšobnú verziu a zlepšite zákaznícky servis bez potreby kreditnej karty." hreflang="sk-SK" onover-preload="1"> LiveAgent dokáže uchovávať a organizovať informácie a záznamy o vašich zákazníkoch.… </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features integracie integrations" style="order:11;" data-plan="ticket ticket-chat all-inclusive extensions" data-collections="featured" data-size="start-ups smbs enterprise" data-category="integracie" data-href="https://www.liveagent.sk/funkcie/slack/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/integrations_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/integrations_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="slack-icon" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/add09e0cc05dedf4fcbdc95fc0b29dc0/slack-icon-1.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="113"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Integrácie</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-upozornenia-v-aplik-cii-slack"><a href="https://www.liveagent.sk/funkcie/slack/" title="Zistite, ako integrácia Slacku s LiveAgentom zefektívni vašu komunikáciu v tíme a zákaznícku podporu. Využite okamžité upozornenia na nové alebo aktualizované tikety priamo v Slacku. Jednoduché nastavenie a prispôsobiteľné šablóny vám umožnia zostať v spojení s kolegami a nikdy nezmeškať otázky zákazníkov. Začnite s bezplatnou 30-dňovou skúšobnou verziou a zlepšite svoj zákaznícky servis už dnes!" hreflang="sk-SK" onover-preload="1">Upozornenia v aplikácii Slack</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/slack/" title="Zistite, ako integrácia Slacku s LiveAgentom zefektívni vašu komunikáciu v tíme a zákaznícku podporu. Využite okamžité upozornenia na nové alebo aktualizované tikety priamo v Slacku. Jednoduché nastavenie a prispôsobiteľné šablóny vám umožnia zostať v spojení s kolegami a nikdy nezmeškať otázky zákazníkov. Začnite s bezplatnou 30-dňovou skúšobnou verziou a zlepšite svoj zákaznícky servis už dnes!" hreflang="sk-SK" onover-preload="1"> LiveAgent vám uľahčuje sledovať vaše tikety prostredníctvom upozornení do aplikácie Slack.… </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features integracie integrations" style="order:11;" data-plan="ticket ticket-chat all-inclusive" data-collections="featured" data-size="enterprise" data-category="integracie" data-href="https://www.liveagent.sk/funkcie/riadenie-projektu/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/integrations_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/integrations_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Project management" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/f902b9064ce74e73b84d4cd4a0d70ba9/Project-management.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="114"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Integrácie</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-riadenie-projektu"><a href="https://www.liveagent.sk/funkcie/riadenie-projektu/" title='Zlepšite spoluprácu a spravujte projekty efektívne s integráciou LiveAgent a ProjectManager.com. Vyskúšajte bezplatnú 30-dňovú verziu!"' hreflang="sk-SK" onover-preload="1">Riadenie projektu</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/riadenie-projektu/" title='Zlepšite spoluprácu a spravujte projekty efektívne s integráciou LiveAgent a ProjectManager.com. Vyskúšajte bezplatnú 30-dňovú verziu!"' hreflang="sk-SK" onover-preload="1"> Integrujte nástroje riadenia projektus LiveAgentom. </a> </div> </div> </div> </li> <li class="Category__item redesign Category__item--features integracie integrations" style="order:11;" data-plan="ticket ticket-chat all-inclusive" data-collections="popular" data-size="individuals start-ups smbs enterprise" data-category="integracie" data-href="https://www.liveagent.sk/funkcie/zapier/" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/integrations_pillar.png"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/features/archive/integrations_item_bg.jpg"> <div class="Category__item__header__image"> <img width="50" height="50" class="attachment-archive_thumbnail size-archive_thumbnail wp-post-image" alt="Zapier" decoding="async" data-src="https://www.liveagent.sk/wp/urlslab-download/322129088da506d5674da259771b4192/Zapier.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="115"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Integrácie</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-zapier"><a href="https://www.liveagent.sk/funkcie/zapier/" title='Integrujte aplikácie s LiveAgent cez Zapier! Zjednodušte pracovné procesy, zlepšite podporu a začnite s bezplatnou 30-dňovou skúšobnou verziou."' hreflang="sk-SK" onover-preload="1">Zapier</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/funkcie/zapier/" title='Integrujte aplikácie s LiveAgent cez Zapier! Zjednodušte pracovné procesy, zlepšite podporu a začnite s bezplatnou 30-dňovou skúšobnou verziou."' hreflang="sk-SK" onover-preload="1"> Zapier vám umožňuje integrovať mnoho aplikácií, integrácií a softvéru s LiveAgentom.… </a> </div> </div> </div> </li> </ul> </div> </div> </div> </div> <section class="GoodHands hidden "> <div class="wrapper"> <div class="GoodHands__text"> <h3 id="h-you-will-bein-good-hands">You will be<br>in Good Hands!</h3> <p>Join our community of happy clients and provide excellent customer support with LiveAgent.</p> <div class="Buttons"> <a href="/ukazka-softveru/" onclick="ga( 'send', 'event', 'Demo bar Button', 'start', 'Schedule a demo' )" class="Button Button--full" title="Naplánujte si ukážku LiveAgenta a zistite, ako zlepšiť zákaznícku spokojnosť a zvýšiť predaj pomocou nášho softvéru!" hreflang="sk-SK" onover-preload="1"> <span>Naplánujte si ukážku softvéru</span> </a> <a href="https://www.liveagent.sk/skusobna-verzia/" class="Button Button--outline" title="Zaregistrujte sa na 30-dňovú bezplatnú skúšobnú verziu LiveAgent a objavte najlepšie riešenie pre zákaznícku podporu ešte dnes!" hreflang="sk-SK" onover-preload="1"> <span>Start 30-days free trial</span> </a> </div> <ul class="GoodHands__logos flex"> <li class="GoodHands__logo"> <a href="/ocenenia/" title="Capterra" hreflang="sk-SK" onover-preload="1"> <img alt="Capterra" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/logo-capterra.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; 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