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.Button{margin-right:0}.Login__popup__close{position:absolute;right:15px;top:15px;display:-webkit-box;display:-ms-flexbox;display:flex;width:25px;height:25px;background-image:url(/app/themes/liveagent/assets/images/icon-close.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center;cursor:pointer;-webkit-transition:opacity .3s;transition:opacity .3s}.Login__popup__close:active,.Login__popup__close:focus,.Login__popup__close:hover{opacity:.6}.Login__popup.active{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login{padding:0 !important;margin-left:30px !important;-webkit-transition:opacity .3s;transition:opacity .3s}.Button--login:active .tooltip,.Button--login:focus .tooltip,.Button--login:hover .tooltip{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login span{font-size:0}.Button--login span::before{content:"";display:block;width:17px;height:100%;background-image:url(/app/themes/liveagent/assets/images/icon-login.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center}.Button--login .tooltip{position:absolute;top:49px;display:none;margin-left:9px;padding:8px 25px;font-size:14px;line-height:21px !important;text-align:center;word-break:keep-all;color:#212121;-webkit-box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);background-color:#fff;border-radius:4px;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%)}.Button--login .tooltip::before{position:absolute;top:-10px;left:calc(50% - 10px);background:0;width:0;height:0;border-style:solid;border-width:0 10px 10px;border-color:transparent transparent #fff}body.no-scroll{overflow:hidden;height:100%}#app{padding-top:90px}#app .Header{background-color:#fff;background-color:var(--header-background);position:fixed;top:0;z-index:99991;width:100%;height:90px;padding:.9375em 0}#app .Header .wrapper{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__logo{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__logo a{display:block;width:100%;height:100%;padding:.9375em .9375em .9375em 0}#app .Header__logo a img{display:block;max-width:8.125em;height:1.875em}#app .Header__items{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation.active{height:100vh;-webkit-transition:height .3s ease-out;transition:height .3s ease-out;display:block;overflow-y:scroll;padding-bottom:1.5em;-webkit-box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);border-top:1px solid #e4e5e9}#app .Header__navigation.active>div{opacity:1;height:auto;-webkit-transition:opacity .5s ease;transition:opacity .5s ease;-webkit-transition-delay:.1s;transition-delay:.1s;display:block}#app .Header__navigation.active.mobile-active .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active .Header__navigation__promo{margin-left:3em;padding-bottom:1em;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75em;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation.active.mobile-active ul.nav>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul{-webkit-transition:height .6s ease;transition:height .6s ease;overflow:hidden}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile{display:-webkit-box;display:-ms-flexbox;display:flex;position:relative;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;top:.25em;left:1em;margin-top:.9em;color:#2570ed !important;z-index:1;pointer-events:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a{display:-webkit-box;display:-ms-flexbox;display:flex;width:100%;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:14px 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-product li.current-menu-item{background-color:#feefe0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-overview li.current-menu-item{background-color:#f3e6ff}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-use-for li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--outline{display:-webkit-box;display:-ms-flexbox;display:flex;width:6.25em}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);display:none}.Header__flags--mainmenu::after,.Header__flags--mainmenu::before{content:"";display:table}.Header__flags--mainmenu::after{clear:both}.Header__flags--mainmenu{*zoom:1}#app .Header__navigation__buttons__mobile{display:none}#app .Header__navigation{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation__buttons{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;gap:1.5em}#app .Header__navigation__buttons 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(+Prova gratuita) | LiveAgent" class="urlslab-seo-meta-tag"><meta name="twitter:description" content="Scopri le integrazioni di LiveAgent per ottimizzare il tuo flusso di lavoro! Combina strumenti per la gestione di fatture, eCommerce, email marketing e molto altro in un'unica piattaforma. Prova gratuita disponibile per migliorare l'efficienza e la soddisfazione del cliente." class="urlslab-seo-meta-tag"><meta name="twitter:image" content="https://assets.flowhunt.io/screenshots/135aced26b6ef7a7/87b4c8240c2eb15a/1729101676_1366.webp" class="urlslab-seo-meta-tag"></head> <body class="ms_features-template-default single single-ms_features postid-132171 caratteristiche integrazioni-help-desk elementor-default elementor-kit-16001"> <div id="app" class="liveagentWeb"> <header class="Header urlslab-skip-keywords urlslab-skip-fragment"> <div class="wrapper"> <div class="Header__logo urlslab-skip-lazy"> <a href="/" title="LiveAgent" hreflang="it-IT" onover-preload="1"> <img src="https://www.live-agent.it/app/themes/liveagent/assets/images/logo_liveagent.svg" width="121" height="30" alt="LiveAgent" class="urlslab-skip-lazy" urlslab-id="0"> </a> </div> <div class="Header__items"> <div class="Header__mobile__hamburger"> <span class="line"></span> <span class="line"></span> <span class="line"></span> </div> <div class="Header__navigation"> <div class="menu-header-navigation-2-italian-container"><ul id="menu-header-navigation-2-italian" class="nav"><li id="menu-item-165133" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165133"><a href="#" title="Scopri le integrazioni di LiveAgent per ottimizzare il tuo flusso di lavoro! Combina strumenti per la gestione di fatture, eCommerce, email marketing e molto altro in un'unica piattaforma. Prova gratuita disponibile per migliorare l'efficienza e la soddisfazione del cliente." hreflang="it-IT">Prodotto</a> <ul class="sub-menu"> <li id="menu-item-165134" class="label-overview menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165134"><a href="#" title="Scopri le integrazioni di LiveAgent per ottimizzare il tuo flusso di lavoro! Combina strumenti per la gestione di fatture, eCommerce, email marketing e molto altro in un'unica piattaforma. Prova gratuita disponibile per migliorare l'efficienza e la soddisfazione del cliente." hreflang="it-IT">Panoramica</a> <ul class="sub-menu"> <li id="menu-item-970845" class="icn-menu-tour menu-item menu-item-type-custom menu-item-object-custom menu-item-970845"><svg class="icon icon-menu-tour"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-tour"></use></svg><a href="https://www.liveagent.com/tour/" title="Take a tour of LiveAgent and discover all amazing tools and features in our multi-channel help desk app. Try it out today and improve your customer service." hreflang="en-US" onover-preload="1">Dai un’Occhiata<div class="menu-item-description">Panoramica generale di LiveAgent</div></a> <div data-ytid="3zYfDwqNj0U" data-lightbox="youtube" class="Header__navigation__promo" style="" urlslab-lazy-bgimage="https://www.live-agent.it/app/themes/liveagent/assets/images/tour_video.png"> <div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="LiveAgent Product Tour"><meta itemprop="description" content="See LiveAgent from both the agent and customer point of view so you can get a taste of how it is to work with our help desk software. Our video will guide you through basic customization options, live chat implementation, reporting, and more. Having a tool like LiveAgent in your arsenal is the key to improving customer satisfaction and increasing sales. Try LiveAgent today. Our free 14-day trial requires no credit card input. https://www.liveagent.com/trial/ Royalty-free music: https://www.bensound.com/royalty-free-music/track/creative-minds Have any questions? Contact us at https://www.liveagent.com/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent/"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/3zYfDwqNj0U/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=3zYfDwqNj0U"><link itemprop="embedUrl" content="https://www.youtube.com/embed/3zYfDwqNj0U"><meta itemprop="duration" content="P0Y0M0DT0H0M145S"><meta itemprop="uploadDate" content="2024-10-14T06:14:32+00:00"></div></div> <script> ( () => { const tourVideo = document.querySelector("li > .Header__navigation__promo"); if(tourVideo) { const parent = tourVideo.closest("li"); parent.insertAdjacentElement("afterend", tourVideo); } } )(); </script></li> </ul> </li> <li id="menu-item-165139" class="label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165139"><a href="#" title="Scopri le integrazioni di LiveAgent per ottimizzare il tuo flusso di lavoro! Combina strumenti per la gestione di fatture, eCommerce, email marketing e molto altro in un'unica piattaforma. Prova gratuita disponibile per migliorare l'efficienza e la soddisfazione del cliente." hreflang="it-IT">Prodotto</a> <ul class="sub-menu"> <li id="menu-item-970846" class="icn-menu-help-desk menu-item menu-item-type-custom menu-item-object-custom menu-item-970846"><svg class="icon icon-menu-help-desk"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-help-desk"></use></svg><a href="https://www.liveagent.com/help-desk-software/" title="Explore a selection of the best help desk software on the market. Choose the ideal help desk software for your website and raise your customer service to the moon." hreflang="en-US" onover-preload="1">Help desk<div class="menu-item-description">Piattaforma di assistenza clienti omnichannel</div></a></li> <li id="menu-item-915988" class="icn-menu-ticketing menu-item menu-item-type-post_type menu-item-object-page menu-item-915988"><svg class="icon icon-menu-ticketing"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-ticketing"></use></svg><a href="https://www.live-agent.it/ticketing-software/" title="Scopri i software di ticketing più usati sul mercato. Scegli lo strumento di ticketing ideale e porta il tuo servizio clienti sulla luna." hreflang="it-IT" onover-preload="1">Ticketing<div class="menu-item-description">Sistema di ticketing avanzato</div></a></li> <li id="menu-item-165140" class="icn-menu-live-chat menu-item menu-item-type-post_type menu-item-object-page menu-item-165140"><svg class="icon icon-menu-live-chat"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-live-chat"></use></svg><a href="https://www.live-agent.it/software-live-chat/" title="Scopri i migliori 15 software di live chat per il 2023 con LiveAgent! Offri un'esperienza cliente eccezionale con funzionalità avanzate, supporto 24/7 e senza impegni iniziali. Prova gratuita di 14 giorni, nessuna carta di credito richiesta. Trasforma i visitatori del tuo sito in clienti soddisfatti con uno strumento di chat all'avanguardia. Scegli LiveAgent per migliorare il coinvolgimento e la fidelizzazione dei clienti!" hreflang="it-IT" onover-preload="1">Live chat<div class="menu-item-description">La live chat più veloce sul mercato</div></a></li> </ul> </li> <li id="menu-item-165175" class="label-sub label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165175"><a href="#" title="Scopri le integrazioni di LiveAgent per ottimizzare il tuo flusso di lavoro! Combina strumenti per la gestione di fatture, eCommerce, email marketing e molto altro in un'unica piattaforma. Prova gratuita disponibile per migliorare l'efficienza e la soddisfazione del cliente." hreflang="it-IT">sub</a> <ul class="sub-menu"> <li id="menu-item-951777" class="icn-thumbsup menu-item menu-item-type-custom menu-item-object-custom menu-item-951777"><svg class="icon icon-thumbsup"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#thumbsup"></use></svg><a href="https://www.live-agent.it/social-media-servizio-clienti/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="it-IT" onover-preload="1">Social media<div class="menu-item-description">Rispondi ai tuoi follower direttamente da LiveAgent</div></a></li> <li id="menu-item-842997" class="icn-phone menu-item menu-item-type-custom menu-item-object-custom menu-item-842997"><svg class="icon icon-phone"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#phone"></use></svg><a href="https://www.live-agent.it/call-center-software/" title="Scopri la selezione dei migliori software per call center presenti sul mercato. Scegli il software per call center ideale per il tuo sito web e porta il tuo servizio clienti sulla luna." hreflang="it-IT" onover-preload="1">Call center<div class="menu-item-description">Software per call center integrato</div></a></li> <li id="menu-item-730978" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-730978"><svg class="icon icon-lightbulb"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#lightbulb"></use></svg><a href="https://www.live-agent.it/liveagent-conoscenze-base-software/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="it-IT" onover-preload="1">Base di conoscenze<div class="menu-item-description">Fornisce opzioni self-service</div></a></li> </ul> </li> <li id="menu-item-165189" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165189"><a href="#" title="Scopri le integrazioni di LiveAgent per ottimizzare il tuo flusso di lavoro! Combina strumenti per la gestione di fatture, eCommerce, email marketing e molto altro in un'unica piattaforma. Prova gratuita disponibile per migliorare l'efficienza e la soddisfazione del cliente." hreflang="it-IT">Utilizzi</a> <ul class="sub-menu"> <li id="menu-item-165190" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-165190"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-business-solutions"></use></svg><a href="https://www.live-agent.it/business/" title="Liveagent è un software di help desk che si adatta alle esigenze dei diversi modelli di business. Liveagent può aiutare la tua azienda con l'assistenza clienti. Inizia la prova gratuita14 giorni di prova. Nessun cc richiesto. Scopri come liveagent si adatta alla tua nicheagencyedu e le ONG si affidano a liveagent." hreflang="it-IT" onover-preload="1">Soluzione aziendali<div class="menu-item-description">Diverse aziende, varie soluzioni</div></a></li> <li id="menu-item-165191" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-165191"><svg class="icon icon-shop"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#shop"></use></svg><a href="https://www.live-agent.it/settore/" title="LiveAgent è in grado di soddisfare i requisiti di diversi settori aziendali. Scopri come LiveAgent può soddisfare le tue esigenze e migliorare il tuo servizio clienti." hreflang="it-IT" onover-preload="1">Soluzione per settore<div class="menu-item-description">Adatta LiveAgent al tuo settore</div></a></li> <li id="menu-item-951779" class="icn-menu-use-cases menu-item menu-item-type-custom menu-item-object-custom menu-item-951779"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-use-cases"></use></svg><a href="https://www.live-agent.it/storie-di-successo/" title="Scopri come il software di help desk LiveAgent ha trasformato aziende di vari settori migliorando la soddisfazione dei clienti, la fidelizzazione e i ricavi. Esplora storie di successo di marchi come SATUR, FrëschKëscht, Huawei e molti altri. Inizia oggi la tua prova gratuita di 14 giorni senza bisogno di carta di credito!" hreflang="it-IT" onover-preload="1">Caso d’uso<div class="menu-item-description">Un prodotto, diversi scenari di utilizzo</div></a></li> </ul> </li> <li id="menu-item-165193" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165193"><a href="#" title="Scopri le integrazioni di LiveAgent per ottimizzare il tuo flusso di lavoro! Combina strumenti per la gestione di fatture, eCommerce, email marketing e molto altro in un'unica piattaforma. Prova gratuita disponibile per migliorare l'efficienza e la soddisfazione del cliente." hreflang="it-IT">Integrazioni</a> <ul class="sub-menu"> <li id="menu-item-951780" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-951780"><a href="https://www.live-agent.it/integrazioni/whatsapp/" title="LiveAgent offre un'integrazione con WhatsApp che consente agli utenti di rispondere facilmente ai messaggi di WhatsApp dal loro dashboard LiveAgent." hreflang="it-IT" onover-preload="1">WhatsApp</a></li> <li id="menu-item-165197" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-custom menu-item-object-custom menu-item-165197"><a href="/integrazioni/wordpress/" title="Integra facilmente il pulsante di chat dal vivo di LiveAgent sul tuo sito WordPress per trasformarlo in un potente HelpDesk. Segui le semplici istruzioni e migliora l'assistenza clienti con una comunicazione in tempo reale. Prova gratis senza vincoli!" hreflang="it-IT" onover-preload="1">WordPress</a></li> <li id="menu-item-165198" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-custom menu-item-object-custom menu-item-165198"><a href="/integrazioni/prestashop/" title="Se desideri che i tuoi clienti ti raggiungano più velocemente, valuta la possibilità di inserire un pulsante di live chat per il tuo sito Web Prestashop con la nostra integrazione LiveAgent." hreflang="it-IT" onover-preload="1">Prestashop</a></li> <li id="menu-item-165224" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-custom menu-item-object-custom menu-item-165224"><a href="/integrazioni/magento/" title="Integra Magento 2 in LiveAgent e aumenta il tuo flusso di lavoro. I biglietti terranno traccia degli ordini dei clienti e potrai utilizzare un'unica piattaforma." hreflang="it-IT" onover-preload="1">Magento</a></li> <li id="menu-item-165227" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-custom menu-item-object-custom menu-item-165227"><a href="/integrazioni/shopify/" title="Se vuoi che i tuoi clienti ti raggiungano più velocemente, considera l'integrazione di Shopify per LiveAgent. Questa integrazione ti consente di impostare la chat dal vivo nel tuo e-store." hreflang="it-IT" onover-preload="1">Shopify</a></li> <li id="menu-item-165228" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-custom menu-item-object-custom menu-item-165228"><a href="/integrazioni/mailchimp/" title="Un software di ticketing può fare molto di più con l'integrazione di Mailchimp per LiveAgent. L'integrazione di Mailchimp ti consente di gestire i contatti dal tuo help desk." hreflang="it-IT" onover-preload="1">Mailchimp</a></li> <li id="menu-item-165229" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-custom menu-item-object-custom menu-item-165229"><a href="/integrazioni/pipedrive/" title="Tieni traccia dei contatti e degli accordi con l'integrazione di PipeDrive per LiveAgent. Questa integrazione raccoglie tutti i tuoi dati in un'unica dashboard per semplificare il tuo flusso di lavoro." hreflang="it-IT" onover-preload="1">Pipedrive</a></li> <li id="menu-item-165232" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-custom menu-item-object-custom menu-item-165232"><a href="/integrazioni/slack/" title="Chatta con i tuoi compagni di squadra ogni volta che vuoi senza lasciare il tuo help desk. L'integrazione Slack per LiveAgent ti porta messaggi in modo da non perderteli." hreflang="it-IT" onover-preload="1">Slack</a></li> <li id="menu-item-165234" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-165234"><a href="/integrazioni/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="it-IT" onover-preload="1">Più integrazioni</a></li> </ul> </li> </ul> </li> <li id="menu-item-165235" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165235"><a href="#" title="Scopri le integrazioni di LiveAgent per ottimizzare il tuo flusso di lavoro! Combina strumenti per la gestione di fatture, eCommerce, email marketing e molto altro in un'unica piattaforma. Prova gratuita disponibile per migliorare l'efficienza e la soddisfazione del cliente." hreflang="it-IT">Risorse</a> <ul class="sub-menu"> <li id="menu-item-165236" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165236"><a href="#" title="Scopri le integrazioni di LiveAgent per ottimizzare il tuo flusso di lavoro! Combina strumenti per la gestione di fatture, eCommerce, email marketing e molto altro in un'unica piattaforma. Prova gratuita disponibile per migliorare l'efficienza e la soddisfazione del cliente." hreflang="it-IT">Impara</a> <ul class="sub-menu"> <li id="menu-item-165237" class="icn-graduation menu-item menu-item-type-custom menu-item-object-custom menu-item-165237"><svg class="icon icon-graduation"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#graduation"></use></svg><a href="/accademia/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="it-IT" onover-preload="1">Accademia<div class="menu-item-description">Diventa un esperto del servizio clienti</div></a></li> <li id="menu-item-165238" class="icn-menu-templates menu-item menu-item-type-custom menu-item-object-custom menu-item-165238"><svg class="icon icon-menu-templates"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-templates"></use></svg><a href="/template-email/" title="Esplora la nostra vasta gamma di modelli email su LiveAgent e trasforma la tua comunicazione aziendale! Dai modelli di onboarding e apprezzamento clienti a quelli per lanciare nuovi prodotti, abbiamo tutto il necessario per migliorare il coinvolgimento e la soddisfazione del cliente. Visita ora per scoprire come questi strumenti possono semplificare la tua comunicazione e aumentare il successo delle tue campagne." hreflang="it-IT" onover-preload="1">Modelli<div class="menu-item-description">Modelli personalizzabili per ogni occasione</div></a></li> <li id="menu-item-165292" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-165292"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-checklists"></use></svg><a href="/checklists/" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="it-IT" onover-preload="1">Liste di controllo<div class="menu-item-description">Come gestire il processo</div></a></li> </ul> </li> <li id="menu-item-165240" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165240"><a href="#" title="Scopri le integrazioni di LiveAgent per ottimizzare il tuo flusso di lavoro! Combina strumenti per la gestione di fatture, eCommerce, email marketing e molto altro in un'unica piattaforma. Prova gratuita disponibile per migliorare l'efficienza e la soddisfazione del cliente." hreflang="it-IT">sub</a> <ul class="sub-menu"> <li id="menu-item-165241" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-165241"><svg class="icon icon-pencil"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#pencil"></use></svg><a href="/blog/" title="Scopri le ultime novità e consigli sul servizio clienti con LiveAgent! Approfondisci l'uso di chatbot, WhatsApp, e email marketing per migliorare la soddisfazione del cliente e ridurre il churn rate. Esplora le strategie per creare connessioni emotive e fidelizzare i clienti attraverso la nostra piattaforma di supporto completa. Visita il nostro blog per approfondimenti e risorse esclusive!" hreflang="it-IT" onover-preload="1">Blog<div class="menu-item-description">Notizie sul servizio clienti e LiveAgent</div></a></li> <li id="menu-item-165254" class="icn-menu-glossary menu-item menu-item-type-custom menu-item-object-custom menu-item-165254"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-glossary"></use></svg><a href="/glossario/" title="Learn about customer service terminology and jargon inside the LiveAgent glossary and get better every single day." hreflang="it-IT" onover-preload="1">Glossario<div class="menu-item-description">Impara la terminologia del servizio clienti</div></a></li> <li id="menu-item-165269" class="icn-menu-directory menu-item menu-item-type-custom menu-item-object-custom menu-item-165269"><svg class="icon icon-menu-directory"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-directory"></use></svg><a href="/directory/" title="Can't find the support contact information? Check out LiveAgent directories and get in touch with the support you're seeking." hreflang="it-IT" onover-preload="1">Directory<div class="menu-item-description">Elenco completo dei contatti dell’help desk</div></a></li> </ul> </li> <li id="menu-item-165270" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165270"><a href="#" title="Scopri le integrazioni di LiveAgent per ottimizzare il tuo flusso di lavoro! Combina strumenti per la gestione di fatture, eCommerce, email marketing e molto altro in un'unica piattaforma. Prova gratuita disponibile per migliorare l'efficienza e la soddisfazione del cliente." hreflang="it-IT">sub</a> <ul class="sub-menu"> <li id="menu-item-165284" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-165284"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-typing-test"></use></svg><a href="https://www.live-agent.it/test-di-digitazione/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="it-IT" onover-preload="1">Test per la digitazione<div class="menu-item-description">Migliora la tua velocità di dattilografia</div></a></li> <li id="menu-item-165294" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-165294"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-reviews"></use></svg><a href="/reviews/" title="Il testo presenta recensioni dettagliate su vari software, con valutazioni sulle funzionalità, l'implementazione e l'integrazione con LiveAgent. Offre inoltre una panoramica su diverse categorie di software e il processo di recensione utilizzato." hreflang="it-IT" onover-preload="1">Recensioni<div class="menu-item-description">Dai un’occhiata alle recensioni delle funzionalità del software</div></a></li> <li id="menu-item-165297" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-165297"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Portale di assistenza<div class="menu-item-description">Articoli e guide che ti aiutano a capire come procedere</div></a></li> </ul> </li> <li id="menu-item-165289" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165289"><a href="#" title="Scopri le integrazioni di LiveAgent per ottimizzare il tuo flusso di lavoro! Combina strumenti per la gestione di fatture, eCommerce, email marketing e molto altro in un'unica piattaforma. Prova gratuita disponibile per migliorare l'efficienza e la soddisfazione del cliente." hreflang="it-IT">Azienda</a> <ul class="sub-menu"> <li id="menu-item-339878" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-339878"><svg class="icon icon-heart"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#heart"></use></svg><a href="https://www.live-agent.it/su-di-noi/informazioni-liveagent/" title="Scopri LiveAgent, il software originale di help desk creato per trasformare l'assistenza clienti. Dal 2004, serviamo oltre 150 milioni di utenti con soluzioni innovative di chat dal vivo e ticketing. Unisciti a noi per un servizio clienti eccezionale e accessibile. Visita il nostro sito per una prova gratuita di 14 giorni!" hreflang="it-IT" onover-preload="1">Su di noi<div class="menu-item-description">Scopri il team che sta dietro al prodotto</div></a></li> <li id="menu-item-165288" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-165288"><svg class="icon icon-trophy"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#trophy"></use></svg><a href="https://www.live-agent.it/premi/" title="Un ottimo servizio clienti si basa su un miglior Software di Help Desk. A partire da €15/mese. Inizia con una Prova Gratuita di 14 Giorni. In-Loco o SaaS." hreflang="it-IT" onover-preload="1">Riconoscimenti<div class="menu-item-description">I nostri premi e risultati</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-165298" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-165298"><a href="/caratteristiche/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="it-IT" onover-preload="1">Funzionalità</a></li> <li id="menu-item-803040" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-803040"><a href="/prezzi/" title="I piani di LiveAgent partono da 9 $/agente/mese e includono il ticketing via e-mail, la funzionalità di live chat, la knowledge base e molto altro ancora. Il pacchetto completo è disponibile a $69/agente/mese." hreflang="it-IT" onover-preload="1">Prezzi</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/prova/" class="Button Button--full" title="Stai considerando il software dell'help desk LiveAgent? Inserisci i tuoi dati e puoi iniziare la tua prova gratuita, senza vincoli, senza bisogno di informazioni sulla carta di credito." hreflang="it-IT" onover-preload="1"> <span>Prova gratuita</span> </a> <a href="/login/" class="Button Button--login" title="Accedi al tuo account LiveAgent da questa pagina. Per prima cosa inserisci il nome dell'azienda, poi procedi con nome utente e password per accedere correttamente." hreflang="it-IT" onover-preload="1"> <span>Login</span> <span class="tooltip">Login</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/demo/" class="Button Button--outline" title="Desideri saperne di più su LiveAgent? Richiedi una demo gratuita per saperne di più su LiveAgent e su come può aiutarti ad avere successo." hreflang="it-IT" onover-preload="1"> <span>Demo</span> </a> <a href="/prova/" class="Button Button--full" title="Stai considerando il software dell'help desk LiveAgent? Inserisci i tuoi dati e puoi iniziare la tua prova gratuita, senza vincoli, senza bisogno di informazioni sulla carta di credito." hreflang="it-IT" onover-preload="1"> <span>Prova gratuita</span> </a> <a href="/login/" class="Button Button--login" title="Accedi al tuo account LiveAgent da questa pagina. Per prima cosa inserisci il nome dell'azienda, poi procedi con nome utente e password per accedere correttamente." hreflang="it-IT" onover-preload="1"> <span>Login</span> <span class="tooltip">Login</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-it" lang="it"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Europa</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Asia</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Medio Oriente</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">America</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Europa</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/funkcii/itegratsii-otdel-poddrazhka/" title="Открийте как интеграциите на LiveAgent улесняват вашата клиентска поддръжка чрез свързване на приложения и инструменти като API и Zapier. Започнете безплатна пробна версия и подобрете комуникацията и работните процеси на вашата компания!" hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/funkce/help-desk-integrace/" title="Objevte, jak integrace LiveAgent zefektivní vaši zákaznickou podporu. Vyzkoušejte zdarma a zlepšete pracovní procesy!" hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/funktioner/help-desk-integrations/" title="LiveAgent er en kundeservicesoftware, der tilbyder mange integrationer for at forbedre dine arbejdsopgaver. Lær mere om alle mulige LiveAgent-integrationer." hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/funktionen/heldesk-integrationen/" title="Entdecken Sie LiveAgent-Integrationen für effizienten Kundenservice: E-Mail-Marketing, Projektmanagement & mehr - alles ohne zusätzliche Kosten!" hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/funktsioonid/klienditoe-integratsioonid/" title="LiveAgent pakub integratsioone, mis ühendavad tööriistu ühte liidesesse, parandades kliendikogemust ja automatiseerides protsesse. Proovige tasuta!" hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/herramientas/integraciones/" title="Descubre cómo las integraciones de LiveAgent pueden optimizar tu servicio al cliente al consolidar herramientas en una sola plataforma. Mejora la experiencia del cliente con integraciones de facturación, eCommerce, y más, mientras reduces costos. ¡Prueba gratis y transforma tu gestión con eficiencia!" hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/fonctions/integrations/" title="LiveAgent est un logiciel de service à la clientèle qui offre de nombreuses intégrations pour améliorer vos tâches de travail. En savoir plus sur toutes les intégrations possibles de LiveAgent." hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/charaktiristika/ensomatosis-kentroy-exipiretisis/" title="Το LiveAgent είναι ένα λογισμικό εξυπηρέτησης πελατών που προσφέρει πολλές ενσωματώσεις για τη βελτίωση των εργασιών σας. Μάθετε περισσότερα για όλες τις δυνατές ενσωματώσεις του LiveAgent." hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/funkcionalnosti/help-desk-integracije/" title="Povećajte učinkovitost korisničke podrške uz LiveAgent integracije. Isprobajte besplatno i automatizirajte procese brzo i jednostavno!" hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </span> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/funkcijas/palidzibas-dienesta-integracijas/" title="LiveAgent integrācijas ļauj efektīvākai uzņēmējdarbībai, apvienojot rīkus vienā programmā. Izmēģiniet bezmaksas versiju!" hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/funkcijos/pagalbos-centro-integracijos/" title="Atraskite „LiveAgent“ integracijas, leidžiančias patogiai valdyti užduotis iš vienos vietos. Išbandykite nemokamą versiją!" hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/jellemzok/help-desk-integraciok/" title="LiveAgent integrációk: egyszerűsítsd a feladatokat API, Zapier és CMS bővítményekkel. Próbáld ki ingyen!" hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/functies/helpdesk-integraties/" title="Ontdek de kracht van LiveAgent-integraties en verbeter de efficiëntie met één softwareoplossing voor facturatie, eCommerce, CRM en meer. Ontdek hoe uw bedrijf kan profiteren van geïntegreerde klantenservice en geautomatiseerde workflows. Bezoek nu en ervaar hoe LiveAgent uw klantenervaring kan optimaliseren!" hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/funksjoner/helpdesk-integrering/" title="Effektiviser kundeservicen ved å integrere LiveAgent med verktøy som CRM, e-handel og prosjektledelse. Oppdag fordelene med automatiserte arbeidsprosesser og forbedret kundeopplevelse uten ekstra kostnader. Start din gratis prøveperiode med LiveAgent nå!" hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/funkcje/integracje-help-desku/" title="LiveAgent to oprogramowanie do obsługi klienta, które oferuje wiele integracji w celu usprawnienia zadań w pracy. Dowiedz się więcej o wszystkich możliwych integracjach LiveAgent." hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/caracteristici/integrari-birou-de-asistenta/" title="Descoperiți integrările LiveAgent, soluția completă pentru unificarea aplicațiilor esențiale într-o singură interfață. Profitați de automatizarea fluxurilor de lucru și îmbunătățiți experiența clienților cu integrări pentru marketing, gestionarea proiectelor și multe altele. Încercați gratuit și simplificați-vă operațiunile zilnice!" hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/funkcii/integratsyi-sluzhby-podderzhki/" title="LiveAgent -- это программный комплекс клиентского обслуживания, предлагающий большое количество возможностей интеграции, позволяющих оптимизировать рабочие процессы. Узнайте подробнее обо всех доступных в системе LiveAgent интеграциях." hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/funkcie/help-desk-integrations/" title="Zvýšte efektivitu zákazníckeho servisu s integráciami LiveAgent. Vyskúšajte ich bezplatne a zlepšite svoje pracovné procesy." hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/funkcije/integracije-sluzbe-za-pomoc-uporabnikom/" title="Odkrijte, kako lahko integracije LiveAgent izboljšajo vašo službo za stranke in povečajo produktivnost. Povežite se z aplikacijami za e-poštno trženje, obračunavanje, CRM, CMS in več. Začnite brezplačno preizkusno različico in poenostavite delovne procese z vsemi potrebnimi orodji na enem mestu." hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Asia</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/tezheng/bangzhu-tai-jicheng/" title="LiveAgent 提供丰富集成与 API，提升企业效率。订阅起价€15/代理/月，含14天免费试用。立即体验！" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/feature/help-desk-integrations/" title="Ang LiveAgent ay isang customer service software na may offer na maraming integration para mapabuti ang inyong trabaho. Alamin ang lahat ng posibleng integration sa LiveAgent." hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/tinh-nang/cac-tich-hop-phan-mem-ho-tro-khach-hang/" title="LiveAgent tích hợp Thương mại điện tử & Quản lý dự án. Dùng thử miễn phí, không ràng buộc. Tăng năng suất ngay hôm nay!" hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Medio Oriente</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/momayezat/help-desk-integrations/" title="اكتشف قوة التكاملات مع LiveAgent لتعزيز إدارة علاقات العملاء وتحسين كفاءة عملك من خلال دمج التطبيقات والأدوات المختلفة. جرب الآن مجانًا وابدأ بتحقيق أفضل النتائج بدون قيود." hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">America</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/features/help-desk-integrations/" title="LiveAgent is a customer service software that offers many integrations to improve your work tasks. Learn more about all the possible LiveAgent Integrations." hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/recursos/integracoes/" title="Integrações do LiveAgent otimizam atendimento ao cliente, automatizam processos e são acessíveis a partir de $9/mês. 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itemtype="https://schema.org/WebPage" itemprop="item" itemid="https://www.live-agent.it/caratteristiche/" href="https://www.live-agent.it/caratteristiche/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="it-IT" onover-preload="1"><span itemprop="name">Funzionalità</span></a><meta itemprop="position" content="1"></li><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><span itemprop="name">Integrazioni</span><meta itemprop="position" content="2"></li></ol></div></div>   <h1 itemprop="headline" class="compact-header__title" id="h-integrazioni">Integrazioni</h1>   <div class="compact-header__text"><p class="flowhunt-skip"></p><p>LiveAgent offre varie integrazioni per migliorare l'efficienza del flusso di lavoro, come gestione fatture, eCommerce, e marketing via email. Include API e integrazioni in tutti i piani senza costi aggiuntivi. Prova gratuita disponibile.</p></div>   <div class="compact-header__tags"> <div class="compact-header__tags-item"> <div class="compact-header__tags-title">Categorie:</div> <ul class="compact-header__tags-list"> <li> <a href="https://www.live-agent.it/caratteristiche/#integrazioni" title="Integrazioni" hreflang="it-IT" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#tag-solid"></use> </svg> Integrazioni </a> </li> </ul> </div> <div class="compact-header__tags-item"> <div class="compact-header__tags-title">Disponibile in:</div> <ul class="compact-header__tags-list"> <li> <a href="/prezzi/" title="Small" hreflang="it-IT" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#tag-solid"></use> </svg> Small </a> </li> <li> <a href="/prezzi/" title="Medium" hreflang="it-IT" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#tag-solid"></use> </svg> Medium </a> </li> <li> <a href="/prezzi/" title="Large" hreflang="it-IT" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#tag-solid"></use> </svg> Large </a> </li> <li> <a href="/prezzi/" title="Estensioni" hreflang="it-IT" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#tag-solid"></use> </svg> Estensioni </a> </li> </ul> </div> </div>  </div> <div class="compact-header__right">  <div class="compact-header__toc js-toc"><div class="FilterMenu"><div class="FilterMenu__title js-toc__title"></div><div class="FilterMenu__items js-toc__items"><div class="FilterMenu__items--inn"><a href="#h-what-is-integration" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Scopri le integrazioni di LiveAgent per ottimizzare il tuo flusso di lavoro! Combina strumenti per la gestione di fatture, eCommerce, email marketing e molto altro in un'unica piattaforma. Prova gratuita disponibile per migliorare l'efficienza e la soddisfazione del cliente." hreflang="it-IT"><span class="FilterMenu__item-title js-toc__item-title">Cosa sono le integrazioni?</span></a><a href="#h-benefits-of-integrations" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Scopri le integrazioni di LiveAgent per ottimizzare il tuo flusso di lavoro! Combina strumenti per la gestione di fatture, eCommerce, email marketing e molto altro in un'unica piattaforma. Prova gratuita disponibile per migliorare l'efficienza e la soddisfazione del cliente." hreflang="it-IT"><span class="FilterMenu__item-title js-toc__item-title">Benefici delle integrazioni:</span></a><a href="#h-how-can-you-use-integrations-in-liveagent" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Scopri le integrazioni di LiveAgent per ottimizzare il tuo flusso di lavoro! Combina strumenti per la gestione di fatture, eCommerce, email marketing e molto altro in un'unica piattaforma. Prova gratuita disponibile per migliorare l'efficienza e la soddisfazione del cliente." hreflang="it-IT"><span class="FilterMenu__item-title js-toc__item-title">Come si usano le integrazioni su LiveAgent?</span></a><a href="#h-what-are-the-integration-costs-in-liveagent" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Scopri le integrazioni di LiveAgent per ottimizzare il tuo flusso di lavoro! Combina strumenti per la gestione di fatture, eCommerce, email marketing e molto altro in un'unica piattaforma. Prova gratuita disponibile per migliorare l'efficienza e la soddisfazione del cliente." hreflang="it-IT"><span class="FilterMenu__item-title js-toc__item-title">Qual è il costo delle integrazioni su LiveAgent?</span></a><a href="#h-liveagent-integrations-overview" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Scopri le integrazioni di LiveAgent per ottimizzare il tuo flusso di lavoro! Combina strumenti per la gestione di fatture, eCommerce, email marketing e molto altro in un'unica piattaforma. Prova gratuita disponibile per migliorare l'efficienza e la soddisfazione del cliente." hreflang="it-IT"><span class="FilterMenu__item-title js-toc__item-title">Panoramica delle integrazioni di LiveAgent</span></a><a href="#h-slack-notifications" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Scopri le integrazioni di LiveAgent per ottimizzare il tuo flusso di lavoro! Combina strumenti per la gestione di fatture, eCommerce, email marketing e molto altro in un'unica piattaforma. Prova gratuita disponibile per migliorare l'efficienza e la soddisfazione del cliente." hreflang="it-IT"><span class="FilterMenu__item-title js-toc__item-title">Notifiche Slack</span></a><a href="#h-api" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Scopri le integrazioni di LiveAgent per ottimizzare il tuo flusso di lavoro! Combina strumenti per la gestione di fatture, eCommerce, email marketing e molto altro in un'unica piattaforma. Prova gratuita disponibile per migliorare l'efficienza e la soddisfazione del cliente." hreflang="it-IT"><span class="FilterMenu__item-title js-toc__item-title">API</span></a><a href="#h-zapier" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Scopri le integrazioni di LiveAgent per ottimizzare il tuo flusso di lavoro! Combina strumenti per la gestione di fatture, eCommerce, email marketing e molto altro in un'unica piattaforma. Prova gratuita disponibile per migliorare l'efficienza e la soddisfazione del cliente." hreflang="it-IT"><span class="FilterMenu__item-title js-toc__item-title">Zapier</span></a><a href="#h-email-marketing" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Scopri le integrazioni di LiveAgent per ottimizzare il tuo flusso di lavoro! Combina strumenti per la gestione di fatture, eCommerce, email marketing e molto altro in un'unica piattaforma. Prova gratuita disponibile per migliorare l'efficienza e la soddisfazione del cliente." hreflang="it-IT"><span class="FilterMenu__item-title js-toc__item-title">Marketing via Email</span></a><a href="#h-billing-management" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Scopri le integrazioni di LiveAgent per ottimizzare il tuo flusso di lavoro! Combina strumenti per la gestione di fatture, eCommerce, email marketing e molto altro in un'unica piattaforma. Prova gratuita disponibile per migliorare l'efficienza e la soddisfazione del cliente." hreflang="it-IT"><span class="FilterMenu__item-title js-toc__item-title">Project management</span></a><a href="#h-ecommerce" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Scopri le integrazioni di LiveAgent per ottimizzare il tuo flusso di lavoro! Combina strumenti per la gestione di fatture, eCommerce, email marketing e molto altro in un'unica piattaforma. Prova gratuita disponibile per migliorare l'efficienza e la soddisfazione del cliente." hreflang="it-IT"><span class="FilterMenu__item-title js-toc__item-title">E-commerce</span></a><a href="#h-crm" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Scopri le integrazioni di LiveAgent per ottimizzare il tuo flusso di lavoro! Combina strumenti per la gestione di fatture, eCommerce, email marketing e molto altro in un'unica piattaforma. Prova gratuita disponibile per migliorare l'efficienza e la soddisfazione del cliente." hreflang="it-IT"><span class="FilterMenu__item-title js-toc__item-title">CRM</span></a><a href="#h-cms" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Scopri le integrazioni di LiveAgent per ottimizzare il tuo flusso di lavoro! Combina strumenti per la gestione di fatture, eCommerce, email marketing e molto altro in un'unica piattaforma. Prova gratuita disponibile per migliorare l'efficienza e la soddisfazione del cliente." hreflang="it-IT"><span class="FilterMenu__item-title js-toc__item-title">CMS</span></a><a href="#h-project-management" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Scopri le integrazioni di LiveAgent per ottimizzare il tuo flusso di lavoro! Combina strumenti per la gestione di fatture, eCommerce, email marketing e molto altro in un'unica piattaforma. Prova gratuita disponibile per migliorare l'efficienza e la soddisfazione del cliente." hreflang="it-IT"><span class="FilterMenu__item-title js-toc__item-title">Project management</span></a><a href="#h-collaboration-tools" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Scopri le integrazioni di LiveAgent per ottimizzare il tuo flusso di lavoro! Combina strumenti per la gestione di fatture, eCommerce, email marketing e molto altro in un'unica piattaforma. Prova gratuita disponibile per migliorare l'efficienza e la soddisfazione del cliente." hreflang="it-IT"><span class="FilterMenu__item-title js-toc__item-title">Strumenti di collaborazione</span></a><a href="#h-migration-plugins" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Scopri le integrazioni di LiveAgent per ottimizzare il tuo flusso di lavoro! Combina strumenti per la gestione di fatture, eCommerce, email marketing e molto altro in un'unica piattaforma. Prova gratuita disponibile per migliorare l'efficienza e la soddisfazione del cliente." hreflang="it-IT"><span class="FilterMenu__item-title js-toc__item-title">Plugin di Migrazione</span></a></div></div></div></div>   <div class="compact-header__image"> <meta itemprop="image" content="https://www.live-agent.it/app/themes/liveagent/assets/images/features-category_integrations.jpg"> <picture><img fetchpriority="high" src="https://www.live-agent.it/app/themes/liveagent/assets/images/features-category_integrations.jpg" alt="Integrazioni" class="compact-header__img" urlslab-id="28"></picture> <div class="compact-header__logo"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2019/09/Customer-service-tools.svg"> <img fetchpriority="high" src="https://www.live-agent.it/wp/urlslab-download/ca8075633c51ed5db40378512bdc8af4/Customer-service-tools.svg" alt="Integrazione" class="compact-header__logo-img" urlslab-id="29"> </div> </div>  </div>   </div> </div> </div> <div class="wrapper Post__container"> <div class="Post__sidebar"> <div class="Signup__sidebar-wrapper"> <div class="Signup__sidebar urlslab-skip-keywords js-sidebar-sticky"> <div class="Signup__sidebar__title">Prova gratis</div> <div class="Signup__sidebar__subtitle">Nessun vincolo</div> <form data-form-type="signup-trial-form" data-id="signup" data-plan-type="FreeTrial" data-free-form> <input data-id="grecaptcha" name="grecaptcha" type="hidden" value="" autocomplete="off"> <input data-id="ga_client_id" name="ga_client_id" type="hidden" value="" autocomplete="off"> <div data-id="nameFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <input type="text" data-type="text" name="fullname" placeholder="Nome e cognome" value="" required="required" autocomplete="off" maxlength="100"> </div> <div class="ErrorMessage"></div> </div> <div data-id="mailFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <input type="email" name="email" placeholder="Invia un'e-mail a" value="" required="required" autocomplete="off" maxlength="255"> </div> <div class="ErrorMessage"></div> </div> <div data-id="domainFieldmain" class="Signup__sidebar__item Signup__sidebar__item domain"> <div class="InputWrapper"> <input type="text" data-type="text" name="subdomain" placeholder="Nome della azienda" required="required" autocomplete="off" maxlength="25"> <div class="Signup__sidebar__item__domain">.ladesk.com</div> </div> <div class="Signup__sidebar__item__info Tooltip"> <div class="Signup__sidebar__item__info__icon ComparePlans__info-icon fontello-info"></div> <div class="Tooltip__text Tooltip__text--right">Scegli un nome per il tuo sottodominio LiveAgent. La maggior parte delle persone usa il nome dell'azienda o del team.</div> </div> <div class="ErrorMessage"></div> </div> <div data-id="regionFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <div class="FilterMenu isSingleSelect"> <div class="FilterMenu__title flex flex-align-center"> <span>Choose your region (datacenter location)</span> </div> <div class="FilterMenu__items"> <div class="FilterMenu__items--inn"> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_sidebar_region_NA" value="NA" data-title="Americas (US)"> <label for="signup_sidebar_region_NA"> <span>Americas (US)</span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_sidebar_region_EU" value="EU" data-title="Europe & Africa (EU)"> <label for="signup_sidebar_region_EU"> <span>Europe & Africa (EU)</span> </label> </div> <div class="checkbox FilterMenu__item"> <input 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9.48256C58.4643 9.40221 58.4911 9.33078 58.4911 9.26828V8.00935Z" fill="#050505"></path> </g> <defs> <clippath id="clip0_2264_6990"> <rect width="60" height="12.8571" fill="white"></rect> </clippath> </defs> </svg> <span>5/5</span> </a> <div class="Signup__sidebar__reviews--rating stars"> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> </div> </div> </div> </div> </form> </div> </div> </div> <div class="Post__content"> <div class="Content" itemprop="articleBody"> <h2 class="wp-block-heading" id="h-what-is-integration">Cosa sono le integrazioni?</h2> <div class="BlockQuote BlockQuote--owl"> <p class="BlockQuote__text">Integration - the process of combining two or more things into one.</p> <p class="BlockQuote__author">Cambridge dictionary</p> </div> <p>Le compagnie usano app diverse durante le loro operazioni giornaliere. Questi strumenti vengono pensati per supportare le compagnie. Per quanto possano essere utili, viene sprecato un sacco di tempo per cambiare da interfaccia a interfaccia. LiveAgent è un software pensato per il servizio clienti, e in quanto tale ti aiuta ad avere tutto il lavoro in un’unica interfaccia. In ogni caso, pur avendo tutte le corrispondenze con i clienti in un’unica app, gli agenti devono comunque usare altri programmi. Per ovviare al problema, LiveAgent ha incorporato le integrazioni e lavora insieme ad altre compagnie per espandere le capacità di LiveAgent. Con le integrazioni, il tuo staff può avere tutti gli strumenti necessari in un’unico software.</p> <h3 class="wp-block-heading" id="h-benefits-of-integrations">Benefici delle integrazioni:</h3> <ul class="wp-block-list"><li>Risparmio di risorse, riduzione del numero di rappresentanti</li><li>Processi automatizzati</li><li>Una migliore esperienza per i clienti</li><li>Aumento del livello di soddisfazione dei clienti</li><li>Aumento della fedeltà per la brand</li><li>Condivisione dei dati</li></ul> <h2 class="wp-block-heading" id="h-how-can-you-use-integrations-in-liveagent">Come si usano le integrazioni su LiveAgent?</h2> <p>Le integrazioni migliorano la performance di LiveAgent. Ti permettono di collegare diversi strumenti e migliorano le tue attività in generale.</p> <p>Dopo la registrazione e l’introduzione illustrativa, potrai cominciare ad usare LiveAgent. Le integrazioni di LiveAgent hanno tante forme, dalla funzionalità base di LiveAgent all’attivazione di plugin. Nella maggior parte dei casi le integrazioni sono pre-installate o si possono trovare su Configurazioni > Sistema. Le altre opzioni si trovano su <a href="https://www.live-agent.it/integrazioni/" urlslab_href_old="/integrations/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="it-IT" onover-preload="1">integrazioni LiveAgent</a>, comprese di guide di installazione.</p> <figure class="wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-2 is-layout-flex wp-block-gallery-is-layout-flex"> <figure class="wp-block-image size-large"><a href="https://www.liveagent.com/app/uploads/2020/09/LiveAgent-API-example.png" data-lightbox="gallery" title="App - Uploads - 2020 - 09 - LiveAgent API Example.png" onover-preload="1"><picture><source data-srcset="https://www.live-agent.it/wp/urlslab-download/a6356953a2d3b814bdaa0aa725195443/LiveAgent-API-example-1024x494.png.webp 1024w, https://www.live-agent.it/wp/urlslab-download/ff537df29b8161ee7082fe85faa21e0f/LiveAgent-API-example-300x145.png.webp 300w, https://www.live-agent.it/wp/urlslab-download/b09b574008f917d9fb9d2b527abb4155/LiveAgent-API-example-768x371.png.webp 768w, https://www.live-agent.it/wp/urlslab-download/f6e4c43adc8697d44b3dff7aa9960585/LiveAgent-API-example-104x50.png.webp 104w, https://www.live-agent.it/wp/urlslab-download/f827bfcaff145faa22388b798d8ac0b2/LiveAgent-API-example-52x25.png.webp 52w, https://www.live-agent.it/wp/urlslab-download/e3d7237ec2701a6b7a975d4a06ea73c3/LiveAgent-API-example-694x335.png.webp 694w, https://www.live-agent.it/wp/urlslab-download/909ebcc449b3ae38361126e6b43acf12/LiveAgent-API-example-700x338.png.webp 700w, https://www.live-agent.it/wp/urlslab-download/f2c9d3e402808fe625f215f3e5403473/LiveAgent-API-example-185x89.png.webp 185w, https://www.live-agent.it/wp/urlslab-download/65ebfa6d46df7e80761255ac7af44e91/LiveAgent-API-example-110x53.png.webp 110w, https://www.live-agent.it/wp/urlslab-download/2869cf31cdff089a5c7554a427d64de4/LiveAgent-API-example-485x234.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.live-agent.it/wp/urlslab-download/2f57888c96399b7e5ff6a7d1395bf357/LiveAgent-API-example-1024x494.png 1024w, https://www.live-agent.it/wp/urlslab-download/26abfc677829601491ae23e2db2a621f/LiveAgent-API-example-300x145.png 300w, https://www.live-agent.it/wp/urlslab-download/d6d385521f8d0e7ea2e175adb0a072c5/LiveAgent-API-example-768x371.png 768w, https://www.live-agent.it/wp/urlslab-download/a20cde41c8ecab037746759449c9b4e2/LiveAgent-API-example-104x50.png 104w, https://www.live-agent.it/wp/urlslab-download/de19cf38e5a8da303008fdca181c78bd/LiveAgent-API-example-52x25.png 52w, https://www.live-agent.it/wp/urlslab-download/f34a081b880f983097d6fd56e8200c11/LiveAgent-API-example-694x335.png 694w, https://www.live-agent.it/wp/urlslab-download/31e61ca9e25b051c58ff0179614a51c1/LiveAgent-API-example-700x338.png 700w, https://www.live-agent.it/wp/urlslab-download/cad5a3645a42ac194da448ee0a09526a/LiveAgent-API-example-185x89.png 185w, https://www.live-agent.it/wp/urlslab-download/33468dca47b9fda655a630b524824e02/LiveAgent-API-example-110x53.png 110w, https://www.live-agent.it/wp/urlslab-download/2d33191601bacab9ecd841c4b6414cc2/LiveAgent-API-example-485x234.png 485w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.live-agent.it/wp/urlslab-download/a6356953a2d3b814bdaa0aa725195443/LiveAgent-API-example-1024x494.png.webp" urlslab-lazy="yes" type="image/webp"></source><img fetchpriority="high" decoding="async" width="1024" height="494" data-id="60775" alt="LiveAgent API example" class="wp-image-60775" data-src="https://www.live-agent.it/wp/urlslab-download/2f57888c96399b7e5ff6a7d1395bf357/LiveAgent-API-example-1024x494.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="31"></picture></a><figcaption>LiveAgent API example</figcaption></figure> <figure class="wp-block-image size-large"><a href="https://www.liveagent.com/app/uploads/2020/09/LiveAgent-Plugins.png" data-lightbox="gallery" title="App - Uploads - 2020 - 09 - LiveAgent Plugins.png" onover-preload="1"><picture><source data-srcset="https://www.live-agent.it/wp/urlslab-download/d3b925a6e359ce255bc96ef33124c8d3/LiveAgent-Plugins-1024x494.png.webp 1024w, https://www.live-agent.it/wp/urlslab-download/e0cc579bb61dfce8c2c706599812f721/LiveAgent-Plugins-300x145.png.webp 300w, https://www.live-agent.it/wp/urlslab-download/544ecdf66b73ffc0301d2564013b4e07/LiveAgent-Plugins-768x370.png.webp 768w, https://www.live-agent.it/wp/urlslab-download/41caca2d99a680aacb4a5a849e2c502e/LiveAgent-Plugins-104x50.png.webp 104w, https://www.live-agent.it/wp/urlslab-download/2756a57146920f8ed4d061dd350f964a/LiveAgent-Plugins-52x25.png.webp 52w, https://www.live-agent.it/wp/urlslab-download/328a35f551868ac3e0c76260918f3fe0/LiveAgent-Plugins-695x335.png.webp 695w, https://www.live-agent.it/wp/urlslab-download/a1f7fd74581da8fcf4a399cd63f69f35/LiveAgent-Plugins-700x338.png.webp 700w, https://www.live-agent.it/wp/urlslab-download/d56f93149b4a8ed4c9ad296b909efe4d/LiveAgent-Plugins-185x89.png.webp 185w, https://www.live-agent.it/wp/urlslab-download/4dcf5041eaa588bc7f320c367c5fc143/LiveAgent-Plugins-110x53.png.webp 110w, https://www.live-agent.it/wp/urlslab-download/88469dc12f41c86bdb572b27a624edeb/LiveAgent-Plugins-485x234.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.live-agent.it/wp/urlslab-download/abce5a3044b60a0441d8b08a943f7fa8/LiveAgent-Plugins-1024x494.png 1024w, https://www.live-agent.it/wp/urlslab-download/6cc9f71688a1b99822457ec2ae1b08c8/LiveAgent-Plugins-300x145.png 300w, https://www.live-agent.it/wp/urlslab-download/9c0287b66b91e16f9b411822e8774471/LiveAgent-Plugins-768x370.png 768w, https://www.live-agent.it/wp/urlslab-download/c7345649718fde44bd77dfc4cfaed311/LiveAgent-Plugins-104x50.png 104w, https://www.live-agent.it/wp/urlslab-download/a34eb0033110d11a71d5503aa176aa76/LiveAgent-Plugins-52x25.png 52w, https://www.live-agent.it/wp/urlslab-download/119656436b058f7aa6db81ca9891c4f2/LiveAgent-Plugins-695x335.png 695w, https://www.live-agent.it/wp/urlslab-download/549a79c1de419d4b2f5f54e655ba8bea/LiveAgent-Plugins-700x338.png 700w, https://www.live-agent.it/wp/urlslab-download/4e44b8bdea608ecd328a7f78e12118f8/LiveAgent-Plugins-185x89.png 185w, https://www.live-agent.it/wp/urlslab-download/be5462427b44b364a834d2f87283afda/LiveAgent-Plugins-110x53.png 110w, https://www.live-agent.it/wp/urlslab-download/be45c81c78c447bfbeb9dc0bdd6549c3/LiveAgent-Plugins-485x234.png 485w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.live-agent.it/wp/urlslab-download/d3b925a6e359ce255bc96ef33124c8d3/LiveAgent-Plugins-1024x494.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="494" data-id="60789" alt="LiveAgent Plugins" class="wp-image-60789" data-src="https://www.live-agent.it/wp/urlslab-download/abce5a3044b60a0441d8b08a943f7fa8/LiveAgent-Plugins-1024x494.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="32"></picture></a><figcaption>LiveAgent Plugins</figcaption></figure> <figure class="wp-block-image size-large"><a href="https://www.liveagent.com/app/uploads/2020/09/LiveAgent-integrations.png" data-lightbox="gallery" title="App - Uploads - 2020 - 09 - LiveAgent Integrations.png" onover-preload="1"><picture><source data-srcset="https://www.live-agent.it/wp/urlslab-download/888d5ef0105ee600defab57debd7a1b4/LiveAgent-integrations-1024x544.png.webp 1024w, https://www.live-agent.it/wp/urlslab-download/69207bee67b8bff2322b6cbc5cea0d0b/LiveAgent-integrations-300x160.png.webp 300w, https://www.live-agent.it/wp/urlslab-download/8f6d5ac24134dd23ecf2508ff1ff6c42/LiveAgent-integrations-768x408.png.webp 768w, https://www.live-agent.it/wp/urlslab-download/048d68463e067f02b808c0401bc69979/LiveAgent-integrations-94x50.png.webp 94w, https://www.live-agent.it/wp/urlslab-download/2138c27be5e64261fd66b45ca0e7f108/LiveAgent-integrations-47x25.png.webp 47w, https://www.live-agent.it/wp/urlslab-download/f9c866861131b14677f66f1ed0c7015c/LiveAgent-integrations-630x335.png.webp 630w, https://www.live-agent.it/wp/urlslab-download/4c1dd42fb36c98a399a752d39608de7d/LiveAgent-integrations-700x372.png.webp 700w, https://www.live-agent.it/wp/urlslab-download/d8c2e2a81da996de0cdb9b8ee417193e/LiveAgent-integrations-185x98.png.webp 185w, https://www.live-agent.it/wp/urlslab-download/209fb2d7836146f82c6574f4343e879c/LiveAgent-integrations-110x58.png.webp 110w, https://www.live-agent.it/wp/urlslab-download/e7afa5c4333fd97a7e2ae4fff1a9bc31/LiveAgent-integrations-485x258.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.live-agent.it/wp/urlslab-download/1acc5ea2ad48a0485b8fca676ef4cf44/LiveAgent-integrations-1024x544.png 1024w, https://www.live-agent.it/wp/urlslab-download/091b42c1d9470e6ea895017a5d255bb5/LiveAgent-integrations-300x160.png 300w, https://www.live-agent.it/wp/urlslab-download/269e8807e9306a9d9612398a79e83988/LiveAgent-integrations-768x408.png 768w, https://www.live-agent.it/wp/urlslab-download/bfe48d861f2ab13c3fbb40136b358774/LiveAgent-integrations-94x50.png 94w, https://www.live-agent.it/wp/urlslab-download/bf07799205bb2c2882db45aef616a8a8/LiveAgent-integrations-47x25.png 47w, https://www.live-agent.it/wp/urlslab-download/8129ec3753a70e3b00a010f85094cff8/LiveAgent-integrations-630x335.png 630w, https://www.live-agent.it/wp/urlslab-download/3fdaeb19f2fcc88083a30d4d7c53538d/LiveAgent-integrations-700x372.png 700w, https://www.live-agent.it/wp/urlslab-download/c3a48c50abb6f935184eaab279ae7475/LiveAgent-integrations-185x98.png 185w, https://www.live-agent.it/wp/urlslab-download/7a38a72fe8ad82bef6e63b1a136ad212/LiveAgent-integrations-110x58.png 110w, https://www.live-agent.it/wp/urlslab-download/a7e14770e74ed9540388de5964552b6e/LiveAgent-integrations-485x258.png 485w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.live-agent.it/wp/urlslab-download/888d5ef0105ee600defab57debd7a1b4/LiveAgent-integrations-1024x544.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="544" data-id="60782" alt="LiveAgent integrations" class="wp-image-60782" data-src="https://www.live-agent.it/wp/urlslab-download/1acc5ea2ad48a0485b8fca676ef4cf44/LiveAgent-integrations-1024x544.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="33"></picture></a><figcaption>Panoramica delle integrazioni di LiveAgent</figcaption></figure></figure> <p>Per saperne di più sulle integrazioni, leggi il nostro sommario delle integrazioni LiveAgent.</p> <h2 class="wp-block-heading" id="h-what-are-the-integration-costs-in-liveagent">Qual è il costo delle integrazioni su LiveAgent?</h2> <p>LiveAgent offre 3 piani di abbonamento. Tutti i piani offrono molte funzionalità, e alcune di queste sono a pagamento. Tuttavia, l’API e le integrazioni sono incluse in tutti i piani di abbonamento senza costi aggiuntivi.</p> <ul class="wp-block-list"><li>Abbonamento Ticket a 15€ per agente.</li><li>Abbonamento Ticket + Chat a 29€ per agente.</li><li>All-inclusive a 49€ per agente.</li></ul> <p>LiveAgent offre una prova gratuita di 14 giorni con tutti i piani di abbonamento. Se ancora non sei convinto do po la prova, mettiamo anche a disposizione il piano gratuito con delle limitazioni.</p> <p>Se vuoi saperne di più sulle funzionalità aggiuntive di LiveAgent, dai un’occhiata al nostro <a href="https://www.live-agent.it/prezzi/" title="I piani di LiveAgent partono da 9 $/agente/mese e includono il ticketing via e-mail, la funzionalità di live chat, la knowledge base e molto altro ancora. Il pacchetto completo è disponibile a $69/agente/mese." hreflang="it-IT" onover-preload="1">catalogo dei Prezzi</a>.</p> <h2 class="has-text-align-center wp-block-heading" id="h-liveagent-integrations-overview">Panoramica delle integrazioni di LiveAgent</h2> <h3 class="wp-block-heading" id="h-slack-notifications">Notifiche Slack</h3> <div class="wp-block-image"><figure class="alignleft size-large is-resized"><img decoding="async" alt="icona-slack" class="wp-image-19477" width="55" height="55" data-src="https://www.live-agent.it/wp/urlslab-download/add09e0cc05dedf4fcbdc95fc0b29dc0/slack-icon-1.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="34"></figure></div> <p>Slack è una piattaforma molto conosciuta ed apprezzata dalle imprese che la preferiscono per gestire le <a href="https://www.live-agent.it/software-per-la-gestione-delle-comunicazioni-con-i-clienti/" title="Il software di gestione delle comunicazioni con i clienti LiveAgent fornirà un servizio personalizzato, rapido e competente ai tuoi clienti. Provalo gratuitamente." hreflang="it-IT" onover-preload="1">comunicazioni</a> <a href="https://www.live-agent.nl/functies/interne-kennisbank/" title="Ontdek hoe een interne kennisbank van LiveAgent de efficiëntie en prestaties van uw medewerkers kan verbeteren. Profiteer van onze betrouwbare kennisbanksoftware met een gratis 14-daagse proefperiode. Creëer eenvoudig categorieën voor onboarding, bedrijfsnieuws en meer, en deel belangrijke bedrijfsinformatie intern. Start vandaag nog met LiveAgent en ervaar de voordelen van een gestructureerde selfservice-tool voor uw team." hreflang="nl-NL" onover-preload="1">interne</a>. LiveAgent offre l’integrazione per le notifiche di Slack per assicurarti che i tuoi agenti siano sempre al passo con le richieste dei clienti. LiveAgent permette ai tuoi agenti di lavorare su un’unica interfaccia. Quando i tuoi agenti cambiano da un’interfaccia all’altra, invece, potrebbero dimenticarsi facilmente di alcuni ticket.</p> <p>Questa integrazione evita i tempi morti dei tuoi agenti. Questi riceveranno una notifica e potranno rispondere su Slack in qualsiasi momento. Se hai installato Slack sul tuo smartphone, puoi anche rispondere alle domande dei clienti su LiveAgent direttamente dal tuo telefono, anche se in ogni caso, se volessi usare il cellulare per rispondere, puoi usare l’app di LiveAgent.</p> <p>Se vuoi saperne di più su questa funzionalità, leggi <a href="https://www.live-agent.it/caratteristiche/slack/" title="LiveAgent rende facili i followup dei tuoi ticket grazie alle notifiche Slack. L'integrazione Slack di LiveAgent ti permette di essere sempre al corrente di cosa succede." hreflang="it-IT" onover-preload="1">LiveAgent – Notifiche Slack</a>.</p> <h3 class="wp-block-heading" id="h-api">API</h3> <div class="wp-block-image"><figure class="alignleft size-large is-resized"><img decoding="async" alt="API" class="wp-image-12681" width="55" height="55" data-src="https://www.live-agent.it/wp/urlslab-download/2c09cb0ac326f26732e6abd9431d9337/API.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="35"></figure></div> <p>L’integrazione API (Application Programming Interface) serve a far “comunicare” diverse applicazioni. Con l’API, puoi collegare strumenti, programmi e tanto altro! </p> <p>Se vuoi saperne di più su questa funzionalità, leggi <a href="https://www.live-agent.it/caratteristiche/api/" title="Scopri le API di LiveAgent per integrare software e automatizzare processi. Prova gratuita disponibile. Competitive pricing!" hreflang="it-IT" onover-preload="1">LiveAgent – API.</a></p> <h3 class="wp-block-heading" id="h-zapier">Zapier</h3> <div class="wp-block-image"><figure class="alignleft size-large is-resized"><img decoding="async" alt="Zapier" class="wp-image-12700" width="55" height="55" data-src="https://www.live-agent.it/wp/urlslab-download/322129088da506d5674da259771b4192/Zapier.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="36"></figure></div> <p>Zapier è uno strumento di automazione online che ti aiuta a connettere le app. Per esempio, puoi spostare dati in modo semplice e veloce. LiveAgent è già integrato con Zapier. Quindi, se hai già un account Zapier, puoi integrarlo facilmente con LiveAgent. Vuoi trasferire tutti i tuoi contatti su Trello? Nessun problema, fai partire l’integrazione e comincia! Dai un’occhiata all’<a rel="noreferrer noopener" href="https://zapier.com/apps/liveagent/integrations" target="_blank" urlslab_href_old="https://zapier.com/apps/liveagent" title="Discover effortless automation with LiveAgent integrations on Zapier. Connect LiveAgent to thousands of apps like Google Sheets, ManyChat, HubSpot, Slack, and more, all without coding. Enhance your workflow and focus on what truly matters. Start for free and unlock premium features with a 14-day trial." hreflang="en">integrazione</a> per vedere tutte le possibilità.</p> <p>Se vuoi saperne di più su questa funzionalità, leggi <a href="https://www.live-agent.it/integrazioni/zapier/" title="Integra LiveAgent con oltre 200 app tramite Zapier per automatizzare compiti quotidiani senza codifica. Scopri di più ora!" hreflang="it-IT" onover-preload="1">LiveAgent – Zapier.</a></p> <h3 class="wp-block-heading" id="h-email-marketing">Marketing via Email</h3> <div class="wp-block-image"><figure class="alignleft size-large is-resized"><img decoding="async" alt="Marketing via Email" class="wp-image-12693" width="55" height="55" data-src="https://www.live-agent.it/wp/urlslab-download/75a351b98cabb9bc141368a3bb9d563a/Email-marketing.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="37"></figure></div> <p>Il marketing via email è uno strumento essenziale per tutti i tipi di business. Permette di migliorare su diversi campi: generazione delle vendite, creazione e sviluppo della community e tanto altro. Con le integrazioni email di LiveAgent, potrai stare in contatto con i tuoi clienti, fare offerte o ricevere feedback per migliorare. Tutte le integrazioni marketing possono essere attivate dalla sezione Plugin di LiveAgent. Ecco una Lista delle integrazioni, in cui potrai anche trovare diverse integrazioni di email marketing. </p> <p>Se vuoi saperne di più su questa funzionalità, leggi <a href="https://www.live-agent.it/caratteristiche/email-marketing/" title="Scopri come l'email marketing di LiveAgent può attrarre nuovi clienti e incrementare vendite. Prova gratuita senza vincoli!" hreflang="it-IT" onover-preload="1">LiveAgent – Marketing via email.</a></p> <h3 class="wp-block-heading" id="h-billing-management">Project management</h3> <div class="wp-block-image"><figure class="alignleft size-large is-resized"><img decoding="async" alt="Gestione della fatturazione" class="wp-image-12683" width="55" height="55" data-src="https://www.live-agent.it/wp/urlslab-download/4a101f4a405bfb6ec7933766a7aaa833/Billing-management.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="38"></figure></div> <p>I <a href="https://www.live-agent.it/software-servizio-clienti/" title="Il software per il servizio clienti combina una potente casella di posta elettronica, una chat dal vivo, un call center e un portale clienti. Scegli quello giusto per le tue esigenze." hreflang="it-IT" onover-preload="1">software per il servizio clienti</a> come LiveAgent offrono diverse utili funzionalità. Puoi rispondere ai <a href="https://www.live-agent.it/accademia/perche-usare-sistema-ticketing/" title="Molte organizzazioni stanno ancora ignorando un sistema di ticketing. Ciò è dovuto principalmente alla mancanza di comprensione dei vantaggi di questo sistema" hreflang="it-IT" onover-preload="1">ticket</a> di tutti i tipi su un unico software. Il team di LiveAgent ha voluto ricreare la migliore esperienza per i clienti. Per far ciò, il programma offre integrazioni per la gestione della fatturazione. Aiutare i clienti può essere difficile e l’efficienza nel supporto è essenziale.</p> <p>Quindi, integrare la gestione della fatturazione porta diversi benefici fruibili da un’unica interfaccia: rimborsi, fatture, pagamenti e tanto altro viene facilitato. Tutte le integrazioni per la gestione della fatturazione sono disponibili utilizzando i Plugin relativi su LiveAgent. Ecco una lista delle integrazioni con una lista completa di ciò che LiveAgent offre.</p> <p>Se vuoi saperne di più su questa funzionalità, leggi LiveAgent – Gestione della Fatturazione.</p> <h3 class="wp-block-heading" id="h-ecommerce">E-commerce</h3> <div class="wp-block-image"><figure class="alignleft size-large is-resized"><img decoding="async" alt="eCommerce" class="wp-image-12691" width="55" height="55" data-src="https://www.live-agent.it/wp/urlslab-download/91c9b61220227364c639b0d3b3b4b348/eCommerce.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="39"></figure></div> <p>La tua compagnia compra o vende prodotti e servizi? LiveAgent offre l’integrazione di diversi strumenti per il tuo e-commerce, il quale per sua natura attira giornalmente molti clienti. Un supporto clienti efficiente diventa quindi essenziale. Con le integrazioni per eCommerce di LiveAgent, potrai aumentare facilmente il tuo margine di profitto. Per esempio, hai la possibilità di influenzare le decisioni dei tuoi clienti facendo apparire il pulsante della <a href="https://www.live-agent.it/software-live-chat/" title="Scopri i migliori 15 software di live chat per il 2023 con LiveAgent! Offri un'esperienza cliente eccezionale con funzionalità avanzate, supporto 24/7 e senza impegni iniziali. Prova gratuita di 14 giorni, nessuna carta di credito richiesta. Trasforma i visitatori del tuo sito in clienti soddisfatti con uno strumento di chat all'avanguardia. Scegli LiveAgent per migliorare il coinvolgimento e la fidelizzazione dei clienti!" hreflang="it-IT" onover-preload="1">Live Chat</a> durante gli acquisti. Ecco una Lista delle integrazioni, nella quale potrai trovare le integrazioni eCommerce disponibili, comprese di guide di installazione.</p> <p>Se vuoi saperne di più su questa funzionalità, leggi LiveAgent – eCommerce.</p> <h3 class="wp-block-heading" id="h-crm">CRM</h3> <div class="wp-block-image"><figure class="alignleft size-large is-resized"><img decoding="async" alt="CRM" class="wp-image-32634" width="55" height="55" data-src="https://www.live-agent.it/wp/urlslab-download/df5462ace67037a78c71dab23525f660/CRM.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="40"></figure></div> <p>Adottare il CRM è una strategia che tutti i business dovrebbero adottare. Aiuta a fidelizzare e soddisfare i clienti, offrendoti un livello migliore di relazione col cliente. LiveAgent fornisce un ottimo sistema di Customer Relationship Management (gestione della relazione con i clienti). Puoi facilmente salvare ed organizzare i dati relativi ai tuoi visitatori su LiveAgent. Se desideri sfruttare al massimo le capacità di LiveAgent, offriamo anche una grande varietà di integrazioni CRM. Ecco una Lista delle integrazioni, in cui troverai tutti i plug-in CRM disponibili, corredati di guide di installazione.</p> <p>Se vuoi saperne di più su questa funzionalità, leggi <a href="https://www.live-agent.it/caratteristiche/crm/" title="Gestisci il tuo rapporto con il cliente con gli strumenti CRM di LiveAgent e portalo ancora oltre con le integrazioni di tua scelta." hreflang="it-IT" onover-preload="1">LiveAgent – CRM.</a></p> <h3 class="wp-block-heading" id="h-cms">CMS</h3> <div class="wp-block-image"><figure class="alignleft size-large is-resized"><img decoding="async" alt="" class="wp-image-12686" width="55" height="55" data-src="https://www.live-agent.it/wp/urlslab-download/53e8e68ded982d23668ad561979124d2/CMS.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="41"></figure></div> <p>Per CMS (Content Management System) si intende un’integrazione che supporta la creazione di contenuti. LiveAgent offre un editor accessibile chiamato WYSIWYG (What You See Is What You Get). Si tratta di un’integrazione molto semplice! Questa integrazione è utilizzabile da chiunque voglia creare contenuti. LiveAgent fornisce anche una varietà di template email per permetterti di rimanere sempre in contatto con i tuoi clienti. In più, potrai espandere il CMS di LiveAgent aggiungendo la <a href="https://www.live-agent.it/caratteristiche/funzionalita-live-chat/" title="LiveAgent offre più di 15 funzionalità avanzate per la chat Live che ti aiuteranno a servire i tuoi clienti e fornire un miglior servizio clienti." hreflang="it-IT" onover-preload="1">Live Chat</a> in tutti i sistemi di supporto CMS. Ecco una Lista delle integrazioni, in cui potrai trovare tutte le integrazioni CMS disponibili, con le relative guide all’installazione.</p> <p>Se vuoi saperne di più su questa funzionalità, leggi <a href="https://www.live-agent.it/caratteristiche/cms/" title="Il sistema di gestione dei contenuti è una delle funzionalità di LiveAgent. È costituito da diversi strumenti, come l'editor WYSIWYG e i tasti live chat." hreflang="it-IT" onover-preload="1">LiveAgent CMS.</a></p> <h3 class="wp-block-heading" id="h-project-management">Project management</h3> <div class="wp-block-image"><figure class="alignleft size-large is-resized"><img decoding="async" alt="Gestione progetto" class="wp-image-12697" width="55" height="55" data-src="https://www.live-agent.it/wp/urlslab-download/f902b9064ce74e73b84d4cd4a0d70ba9/Project-management.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="42"></figure></div> <p>Ogni compagnia ha i propri obiettivi, ma senza un’adeguata gestione dei progetti, raggiungerli può risultare caotico. Di conseguenza, un Project Management adeguato aiuta a stabilire una struttura di lavoro chiara per gli impiegati. Questo li porta a raggiungere i loro obiettivi. LiveAgent offre questa integrazione per aiutarti a raggiungere i tuoi obiettivi. Ecco una Lista delle integrazioni, in cui potrai trovare le integrazioni di Project Management disponibili, corredate di guide all’installazione.</p> <p>Se vuoi saperne di più su questa funzionalità, leggi LiveAgent – Project management.</p> <h3 class="wp-block-heading" id="h-collaboration-tools">Strumenti di collaborazione</h3> <div class="wp-block-image"><figure class="alignleft size-large is-resized"><img decoding="async" alt="Strumenti di collaborazione" class="wp-image-12687" width="55" height="55" data-src="https://www.live-agent.it/wp/urlslab-download/b91ddb3ea32297e2ca04d7ac6aaed5e1/Collaboration-tools.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="43"></figure></div> <p>Gli strumenti di collaborazione sono necessari per ogni tipo di business. Con questi strumenti, il tuo team potrà comunicare più in modo più efficiente senza interruzioni inutili. Questo tipo di strumento aiuta a creare un ambiente propedeutico per la collaborazione dei tuoi dipendenti senza però interrompere le loro operazioni. Quindi, integrare LiveAgent con questi strumenti rende più efficiente ed efficace il lavoro dei tuoi impiegati, i quali saranno sempre aggiornati su aggiornamenti/notizie/compiti assegnati. Ecco una Lista delle integrazioni, in cui potrai trovare tutte le integrazioni di Collaborazione disponibili, corredate di guide di installazione.</p> <p>Se vuoi saperne di più su questa funzionalità, leggi LiveAgent – Strumenti di Collaborazione.</p> <h3 class="wp-block-heading" id="h-migration-plugins">Plugin di Migrazione</h3> <div class="wp-block-image"><figure class="alignleft size-large is-resized"><img decoding="async" alt="Plugin di migrazione" class="wp-image-12695" width="55" height="55" data-src="https://www.live-agent.it/wp/urlslab-download/a22d1f6680058d7f61c47caf84e7b826/Migration-plugins.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="44"></figure></div> <p>Se non sei ancora convinto di voler passare da un altro software di <a href="https://www.live-agent.it/accademia/help-desk-vs-service-desk/" title="Conosci la differenza tra help desk e service desk? Scopri la definizione di ciascuno e scopri perché non sono la stessa cosa." hreflang="it-IT" onover-preload="1">help desk</a> a LiveAgent a causa della mole di dati da trasferire, non preoccuparti! LiveAgent offre dei Plugin di Migrazione creati apposta per il trasferimento dei dati. I plugin di migrazione ti aiutanno a trasferire tutti i dati importanti dal tuo precedente servizio di help desk. Tutti i plugin di migrazione possono essere trovati nella sezione Plugin di LiveAgent. Ecco una Lista delle integrazioni, in cui potrai trovare tutti i plugin di Migrazione disponbiili.</p> <p>Se vuoi saperne di più su questa funzionalità, leggi LiveAgent – Plugin di Migrazione.</p> <div class="BlockDiscover BlockDiscover--discover" style="" urlslab-lazy-bgimage="https://www.live-agent.it/app/themes/liveagent/assets/images/cta_new_bg.svg"> <p class="BlockDiscover__title">Try out LiveAgent for FREE</p> <p class="BlockDiscover__text">Handle all customer inquiries from one interface. Start improving your customer service with a 14-day free trial right away!</p> <div class="BlockDiscover__buttons"> <a href="/prova/" class="Button Button--knockout" title="Stai considerando il software dell'help desk LiveAgent? Inserisci i tuoi dati e puoi iniziare la tua prova gratuita, senza vincoli, senza bisogno di informazioni sulla carta di credito." hreflang="it-IT" onover-preload="1"> <span>FREE TRIAL</span> </a> <a href="/demo/" class="Button Button--outline Button--outline__white" title="Desideri saperne di più su LiveAgent? 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Costruisci delle relazioni più durature e Aumenta le vendite." hreflang="it-IT" onover-preload="1">Alternative</a></li> <li id="menu-item-818026"><a href="https://www.liveagent.com/tour/" title="Take a tour of LiveAgent and discover all amazing tools and features in our multi-channel help desk app. Try it out today and improve your customer service." hreflang="en-US" onover-preload="1">Tour</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-56 widget_nav_menu"><div class="Footer__top__column__title h5">Assistenza</div><div class="menu-footer-top-support-italian-container"><ul id="menu-footer-top-support-italian" class="menu"><li id="menu-item-149148"><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Portale di assistenza</a></li> <li id="menu-item-149151"><a href="https://www.live-agent.it/migrazione/" title="La migrazione dei dati su LiveAgent è facilissima grazie ai nostri plugin pronti all'uso. LiveAgent è disponibile in 43 lingue e supporta widget multiligua. LiveAgent offre un piano per sempre gratuito, oltre a tre altri piani a prezzi imperdibili." hreflang="it-IT" onover-preload="1">Migrazione dei dati</a></li> <li id="menu-item-149149"><a href="https://status.liveagent.com/" title="Check the real-time status of LiveAgent services. All systems are operating normally, including admin panel, call and video functions, ticket operations, and email services. Stay updated with the latest service status." hreflang="en">Status del sistema</a></li> <li id="menu-item-149150"><a href="https://changelog.liveagent.com/" title="Discover the latest updates and improvements in LiveAgent's changelog. Stay informed about new features, bug fixes, and enhancements to optimize your customer service experience. Visit now for detailed insights!" hreflang="en">Registro delle modifiche</a></li> <li id="menu-item-149152"><a href="https://www.live-agent.it/richiesta-di-proposta/" title="Hai bisogno di risposte concrete a domande specifiche riguardanti il nostro software? Contattaci e ti contatteremo direttamente con le risposte." hreflang="it-IT" onover-preload="1">Modulo di richiesta di proposta</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-57 widget_nav_menu"><div class="Footer__top__column__title h5">Azienda</div><div class="menu-footer-top-company-italian-container"><ul id="menu-footer-top-company-italian" class="menu"><li id="menu-item-453639"><a href="https://www.live-agent.it/su-di-noi/informazioni-liveagent/" title="Scopri LiveAgent, il software originale di help desk creato per trasformare l'assistenza clienti. Dal 2004, serviamo oltre 150 milioni di utenti con soluzioni innovative di chat dal vivo e ticketing. Unisciti a noi per un servizio clienti eccezionale e accessibile. Visita il nostro sito per una prova gratuita di 14 giorni!" hreflang="it-IT" onover-preload="1">Su di noi</a></li> <li id="menu-item-149104"><a href="https://www.live-agent.it/premi/" title="Un ottimo servizio clienti si basa su un miglior Software di Help Desk. A partire da €15/mese. Inizia con una Prova Gratuita di 14 Giorni. In-Loco o SaaS." hreflang="it-IT" onover-preload="1">Premi e riconoscimenti</a></li> <li id="menu-item-951786"><a href="https://www.live-agent.it/storie-di-successo/" title="Scopri come il software di help desk LiveAgent ha trasformato aziende di vari settori migliorando la soddisfazione dei clienti, la fidelizzazione e i ricavi. Esplora storie di successo di marchi come SATUR, FrëschKëscht, Huawei e molti altri. Inizia oggi la tua prova gratuita di 14 giorni senza bisogno di carta di credito!" hreflang="it-IT" onover-preload="1">Recensioni dei clienti</a></li> <li id="menu-item-149106"><a href="https://www.live-agent.it/integrazioni/#partner-voip" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="it-IT" onover-preload="1">Partner VoIP</a></li> <li id="menu-item-149107"><a href="https://www.live-agent.it/programma-di-affiliazione/" title="Il programma di affiliazione LiveAgent offre rapporti in tempo reale sulle vendite, sul traffico, il saldo sul conto e la performance generale. Unisciti oggi al nostro programma di affiliazione." hreflang="it-IT" onover-preload="1">Programma di affiliazione</a></li> <li id="menu-item-951787"><a href="https://www.liveagent.com/about/impressum/" title="Explore LiveAgent's Impressum page for essential business details of Quality Unit, s.r.o. in Bratislava, Slovakia, including CEO contacts, registration info, and identification numbers. Start a 14-day free trial and join our satisfied clients in delivering exceptional customer support." hreflang="en-US" onover-preload="1">Impressum</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-58 widget_nav_menu"><div class="Footer__top__column__title h5">Scopri di più</div><div class="menu-footer-top-learn-italian-container"><ul id="menu-footer-top-learn-italian" class="menu"><li id="menu-item-149120"><a href="/blog/" title="Scopri le ultime novità e consigli sul servizio clienti con LiveAgent! Approfondisci l'uso di chatbot, WhatsApp, e email marketing per migliorare la soddisfazione del cliente e ridurre il churn rate. Esplora le strategie per creare connessioni emotive e fidelizzare i clienti attraverso la nostra piattaforma di supporto completa. Visita il nostro blog per approfondimenti e risorse esclusive!" hreflang="it-IT" onover-preload="1">Blog</a></li> <li id="menu-item-149121"><a href="/glossario/" title="Learn about customer service terminology and jargon inside the LiveAgent glossary and get better every single day." hreflang="it-IT" onover-preload="1">Glossario</a></li> <li id="menu-item-149122"><a href="/accademia/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="it-IT" onover-preload="1">Accademia</a></li> <li id="menu-item-149123"><a href="/template-email/" title="Esplora la nostra vasta gamma di modelli email su LiveAgent e trasforma la tua comunicazione aziendale! Dai modelli di onboarding e apprezzamento clienti a quelli per lanciare nuovi prodotti, abbiamo tutto il necessario per migliorare il coinvolgimento e la soddisfazione del cliente. Visita ora per scoprire come questi strumenti possono semplificare la tua comunicazione e aumentare il successo delle tue campagne." hreflang="it-IT" onover-preload="1">Modelli</a></li> <li id="menu-item-149165"><a href="https://www.live-agent.it/test-di-digitazione/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="it-IT" onover-preload="1">Test di digitazione</a></li> <li id="menu-item-951788"><a href="https://www.liveagent.com/costs-calculator/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="en-US" onover-preload="1">Calcolo dei Costi</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-59 widget_nav_menu"><div class="Footer__top__column__title h5">Popolari</div><div class="menu-footer-top-popular-italian-container"><ul id="menu-footer-top-popular-italian" class="menu"><li id="menu-item-951789"><a href="https://www.live-agent.it/conoscenze-base-software-2/" title="Scopri una guida completa alle 20 migliori opzioni di software di base di conoscenza, per semplificare la gestione delle informazioni e aumentare l'efficienza." hreflang="it-IT" onover-preload="1">Software per la base di conoscenza</a></li> <li id="menu-item-951790"><a href="https://www.live-agent.it/software-servizio-clienti/" title="Il software per il servizio clienti combina una potente casella di posta elettronica, una chat dal vivo, un call center e un portale clienti. Scegli quello giusto per le tue esigenze." hreflang="it-IT" onover-preload="1">Software per il servizio clienti</a></li> <li id="menu-item-951791"><a href="https://www.liveagent.com/blog/best-voip-phone-systems-and-integrations/" title="Explore the top 20 VoIP phone systems and integrations for 2024 to enhance your business communications. Learn how to choose the best VoIP solution based on features, pricing, and requirements to streamline operations effectively. Discover the benefits of VoIP technology and find the perfect fit for your company's needs." hreflang="en-US" onover-preload="1">Sistemi telefonici VoIP</a></li> <li id="menu-item-951792"><a href="https://www.live-agent.it/software-self-service/" title="Il software di self-service per i clienti di LiveAgent amplierà le tue capacità di assistenza. Consenti ai tuoi clienti di risolvere i problemi da soli, 24 ore su 24, 7 giorni su 7." hreflang="it-IT" onover-preload="1">Software self-service</a></li> <li id="menu-item-951793"><a href="https://www.live-agent.it/software-call-center-inbound/" title="Il software per call center inbound può aiutarti a creare un call center virtuale. Gestisci facilmente le comunicazioni con i clienti in entrata, migliora le prestazioni del team di supporto e genera più vendite in entrata. Scegli quello giusto per le tue esigenze." hreflang="it-IT" onover-preload="1">Software per call center inbound</a></li> <li id="menu-item-951794"><a href="https://www.live-agent.it/software-per-la-gestione-dei-reclami/" title="Il sistema per la gestione dei reclami dei clienti ti fornisce una soluzione all-in-one di help desk che ottimizza i tuoi canali di comunicazione. Scopri il miglior sistema sul mercato per il tuo business." hreflang="it-IT" onover-preload="1">Sistema di gestione dei reclami</a></li> <li id="menu-item-951795"><a href="https://www.liveagent.com/blog/best-client-portal-software/" title="Client portal software showcases a customer-centric approach. Learn about 25 of the best client portal software on the market today." hreflang="en-US" onover-preload="1">Software per il portale clienti</a></li> <li id="menu-item-951796"><a href="https://www.liveagent.com/startups/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="en-US" onover-preload="1">Software di help desk per startup</a></li> </ul></div></div> </div> </div> </div> </div> <div class="Footer__middle"> <div class="wrapper"> <div class="Footer__middle__row"> <div class="Footer__middle__contacts"> <div class="Footer__middle__title h5">Contatti di vendita</div> <ul> <li class="Footer__middle__contacts__phone"><a href="tel:+421%202%2033%20456%20826" title="Numero di telefono di LiveAgent">+421 2 33 456 826</a></li> <li class="Footer__middle__contacts__phone"><a href="tel:+1-888-257-8754" title="Numero di telefono di LiveAgent">+1-888-257-8754</a></li> <li class="Footer__middle__contacts__whatsapp"><a href="https://wa.me/17862041375?text=Hi!%20I%20am%20contacting%20you%20from%20https://www.live-agent.it/caratteristiche/integrazioni-help-desk/,%20and%20I%20am%20contacting%20you%20about..." title="WhatsApp di LiveAgent">+1-786-204-1375</a></li> <li class="Footer__middle__contacts__calendar"><a href="/demo/" title="Demo di LiveAgent" hreflang="it-IT" onover-preload="1">Prenota una demo</a></li> </ul> </div> <div class="Footer__middle__social"> <div class="Footer__middle__title h5">I social</div> <ul> <li> <a href="https://www.instagram.com/liveagent/" rel="noopener" target="_blank" title="Instagram di LiveAgent"> <svg> <use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-instagram"></use> </svg> </a> </li> <li> <a href="https://www.facebook.com/LiveAgent/" rel="noopener" target="_blank" title="Facebook di LiveAgent"> <svg> <use xlink:href=" https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-facebook "></use> </svg> </a> </li> <li> <a href="https://twitter.com/LiveAgent" rel="noopener" target="_blank" title="Twitter di LiveAgent"> <svg> <use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-twitter"></use> </svg> </a> </li> <li> <a href="https://www.linkedin.com/company/liveagent/" rel="nofollow noopener" target="_blank" title="LinkedIn di LiveAgent"> <svg> <use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-linkedin"></use> </svg> </a> </li> <li> <a href="https://consent.youtube.com/m?continue=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCSG5TrYcDozs6jkLf66taBg%3Fcbrd%3D1&gl=DE&m=0&pc=yt&cm=2&hl=de&src=1" rel="nofollow noopener" target="_blank" title="YouTube di LiveAgent" urlslab_href_old="https://www.youtube.com/channel/UCSG5TrYcDozs6jkLf66taBg"> <svg> <use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-youtube"></use> </svg> </a> </li> <li> <a href="https://wa.me/17862041375" rel="nofollow noopener" target="_blank" title="WhatsApp di LiveAgent"> <svg> <use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-whatsapp"></use> </svg> </a> </li> </ul> </div> <div class="Footer__middle__reviews"> <div class="Footer__middle__title h5">Recensioni</div> <a class="Footer__middle__reviews__img" href="https://www.g2.com/products/liveagent/reviews?utm_source=review-widget" target="_blank" title="Read reviews of LiveAgent on G2"> <picture><img alt="Read LiveAgent reviews on G2" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/reviews/g2-reviews-img.png" data-urlslabstyle="" style="opacity: 0; 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I server LiveAgent sono ospitati presso strutture conformi a Tier IV o III+, PCI DSS, SSAE-16 o ISO 27001." hreflang="it-IT" onover-preload="1">Informativa sulla privacy</a></li> <li id="menu-item-784668"><a href="https://www.live-agent.it/informativa-privacy/" urlslab_href_old="/privacy-policy/" title="Non divulgheremo i tuoi dati senza il tuo consenso, ad eccetto di quelli obbligatori per legge. Ottieni ulteriori informazioni riguardo l'informativa sulla privacy relativa a LiveAgent di Quality Unit." hreflang="it-IT" onover-preload="1">Politica di sicurezza</a></li> <li id="menu-item-784670"><a href="/gdpr/" title="LiveAgent si impegna per la privacy, la sicurezza, la conformità e la trasparenza. 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transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="59"> <span class="fakeChatButton__msg bottom">Si prega di accettare i nostri cookie prima di inviare il modulo di contatto.</span> </div> <span class="ContactUs__menu--link ContactUs__menu--link__form red" onclick="showContactForm()" data-target="contactUsForm" data-close-target="contactUsMenu"> Modulo di Contatto <img class="ContactUs__icon" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/contact/form.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="60"> </span> </li> <li class="ContactUs__menu--item"> <button class="ContactUs__menu--link violet" onclick="contactUsMessenger();" data-close-target="contactUsMenu" rel="nofollow noopener external">Messenger<img class="ContactUs__icon" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/contact/messenger.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="61"></button> </li> <li class="ContactUs__menu--item whatsapp"> <button class="ContactUs__menu--link green" data-message="Hi! I am contacting you from https://www.live-agent.it/caratteristiche/integrazioni-help-desk/ and I am contacting you about..." onclick="contactUsWhatsApp(this);" data-close-target="contactUsMenu" rel="nofollow noopener external"> Whatsapp <img class="ContactUs__icon" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/contact/whatsapp.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="62"> </button> </li> <li class="ContactUs__menu--item"> <div class="ContactUs__menu--link fakeChatButton hidden"> <span class="fakeChatButton__text">Live Chat</span> <div class="ContactUs__icon fakeChatButton__icon"></div> <span class="fakeChatButton__msg">Si prega di accettare i nostri cookie prima di iniziare una chat.</span> </div> <span class="ContactUs__menu--link chat orange" id="chatBtn" data-close-target="contactUsMenu"> Chat with an agent </span> </li> <li class="ContactUs__menu--item chatbot"> <div class="ContactUs__menu--link fakeChatButton hidden"> <span class="fakeChatButton__text">Chat with a bot</span> <img class="ContactUs__icon" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/contact/chatbot.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="63"> <span class="fakeChatButton__msg">Si prega di accettare i nostri cookie prima di iniziare una chat.</span> </div> <button class="ContactUs__menu--link blue" id="chatBot" data-close-target="contactUsMenu" rel="nofollow noopener external"> Chat with a bot <img class="ContactUs__icon" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/contact/chatbot.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="64"> </button> </li> </ul> </nav> </div> <script> const contactUsBtn = document.querySelector('.ContactUs__button'); const statusUrl = 'https://status.liveagent.com/'; contactUsBtn.addEventListener('click', async () => { const chatbotScriptSet = document.getElementById('fh-chatbot-script'); const menu = document.querySelector('.ContactUs__menu--wrap'); const statusInfo = document.querySelector('#contactUsStatus'); if ( menu?.classList.contains('hidden') ) { if( ! chatbotScriptSet ) { const chatbotScript = document.createElement('script'); chatbotScript.setAttribute('id', 'fh-chatbot-script'); chatbotScript.innerHTML = ` loadChatBot({ chatbotId: 'ee7cb389-4f00-441f-a287-07a43f72f1e3', workspaceId: '4d1adbc8-edfa-48c1-b93a-a8096d28f5e7', btnTarget: '#chatBot'}); `; document.querySelector('body').appendChild(chatbotScript); } const serviceStatus = await quStatusWidget.getStatus().then( ( result ) => { return displayStatusIndicator( result ); }); if ( serviceStatus === 'outage' ) { const statusInfoLink = statusInfo.querySelector(`[data-status^=${serviceStatus}]`); statusInfoLink.style.display = 'flex'; statusInfoLink.addEventListener( 'click', () => window.open( statusUrl, '_blank' ) ); } } }) const quStatusWidget = { statusJsonUrl: `${statusUrl}/status.json`, async fetchJson() { try { const data = await fetch(this.statusJsonUrl); return await data.json(); } catch (error) { console.log(error); } }, async getStatus() { const status = await this.fetchJson(); return status; } }; function displayStatusIndicator(serviceStatus) { let statusClass = 'ok'; if ( !serviceStatus ) { return 'unavailable'; } if (serviceStatus?.outages?.length > 0) { statusClass = 'outage'; } if (serviceStatus?.degradations?.length > 0) { statusClass = 'degradation'; } return statusClass; } function contactUsWhatsApp( element ) { const message = element.getAttribute( 'data-message' ); const number = '17862041375'; const whatsappLink = 'https://wa.me/' + number + '?text=' + encodeURIComponent( message ); window.open( whatsappLink, '_blank' ); } function contactUsMessenger() { const facebookLink = 'https://m.me/LiveAgent/'; window.open( facebookLink, '_blank' ); } </script> <script> const gtmChatButton = document.querySelector( ".ContactUs__menu--link.chat" ); const gtmNewsletterButton = document.querySelector( ".Newsletter__form button" ); if ( gtmChatButton !== null ) { gtmChatButton.addEventListener( "click", () => { window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'live_chat_contact' }); }); } if ( gtmNewsletterButton !== null ) { gtmNewsletterButton.addEventListener( "click", () => { window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'newsletter_subscription' }); }); } document.addEventListener( 'DOMContentLoaded', ( e ) => { if ( document.querySelector( '.Content .yoast-table-of-contents' ) ) { const heights = { placeholderHeight: 0, stickyHeaderHeight: 0 }; let checked = false; function updateHeights() { const placeholder = document.querySelector( '.compact-header__placeholder' ); const stickyHeader = document.querySelector( '.compact-header__placeholder .compact-header--sticky' ); if ( placeholder ) { heights.placeholderHeight = placeholder.offsetHeight; } if ( stickyHeader ) { heights.stickyHeaderHeight = stickyHeader.offsetHeight; } } function checkScroll() { if ( ! checked && window.scrollY >= heights.placeholderHeight * 2 ) { updateHeights(); checked = true; window.removeEventListener( 'scroll', checkScroll ); } } function handleLinkClick( event ) { event.preventDefault(); const targetId = this.getAttribute( 'href' ).substring( 1 ); const targetElement = document.getElementById( targetId ); if ( targetElement ) { const { placeholderHeight, stickyHeaderHeight } = heights; const defaultSubHeaderHeight = 73; const offset = stickyHeaderHeight || defaultSubHeaderHeight; const targetPosition = targetElement.offsetTop + placeholderHeight - offset; window.scrollTo( { top: targetPosition, behavior: 'smooth' } ); } } updateHeights(); window.addEventListener( 'scroll', checkScroll ); document.querySelectorAll( '.yoast-table-of-contents li a' ).forEach( ( link ) => link.addEventListener( 'click', handleLinkClick ) ); } } ); </script> </body> </html>