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_ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/api-reference/voice" title="API Reference" target="">API Reference</a></div></div></dpw-secondary-nav-group><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="SMS">SMS</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/sms-api" title="Overview" target="">Overview</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/guide/messaging" title="Developer Guide" target="">Developer Guide</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/api-reference/sms-and-fax" title="API Reference" target="">API Reference</a></div></div></dpw-secondary-nav-group><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="Social Messaging">Social Messaging</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/social-messaging-api" title="Overview" target="">Overview</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/guide/social-messaging" title="Developer Guide" target="">Developer Guide</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/api-reference/Contents/socMsgListContents" title="API Reference" target="">API Reference</a></div></div></dpw-secondary-nav-group><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="Video">Video</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/video-api" title="Overview" target="">Overview</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/guide/video" title="Developer Guide" target="">Developer Guide</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/api-reference/video" title="API Reference" target="">API Reference</a></div></div></dpw-secondary-nav-group><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="Fax">Fax</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/fax-api" title="Overview" target="">Overview</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/guide/messaging" title="Developer Guide" target="">Developer Guide</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/api-reference/sms-and-fax" title="API Reference" target="">API Reference</a></div></div></dpw-secondary-nav-group><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="Data">Data</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/data-api" title="Overview" target="">Overview</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/guide/voice/call-log/reading-call-log" title="Developer Guide" target="">Developer Guide</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/api-reference/Call-Log/readUserCallLog" title="API Reference" target="">API Reference</a></div></div></dpw-secondary-nav-group><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="Audio & Video AI">Audio & Video AI</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/ai-api" title="Overview" target="">Overview</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/guide/ai" title="Developer Guide" target="">Developer Guide</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/api-reference/artificial-intelligence" title="API Reference" target="">API Reference</a></div></div></dpw-secondary-nav-group><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="More">More</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/api-products" title="See all APIs" target="">See all APIs</a></div></div></dpw-secondary-nav-group></div></dpw-secondary-nav-section><dpw-secondary-nav-section _ngcontent-sc249="" class="section" _nghost-sc248=""><div _ngcontent-sc248="" class="heading">Resources</div><div _ngcontent-sc248="" class="content"><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="Docs">Docs</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/guide" title="API Guide" target="">API Guide</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/api-reference" title="API Reference" target="">API Reference</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/guide/basics/changelog" title="API Changelog" target="">API Changelog</a></div><div _ngcontent-sc247="" class="group-item cta-item"><a _ngcontent-sc247="" rel="nofollow" href="/api-and-docs.html" title="View more" target="">View more</a></div></div></dpw-secondary-nav-group><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="Widgets">Widgets</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/embeddable-voice" title="Embeddable" target="">Embeddable</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="https://github.com/ringcentral/ringcentral-embeddable-extension-factory" title="Chrome" target="_blank">Chrome</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="https://github.com/ringcentral/ringcentral-embeddable-for-google-firefox-addon" title="Firefox" target="_blank">Firefox</a></div><div _ngcontent-sc247="" class="group-item cta-item"><a _ngcontent-sc247="" rel="nofollow" href="/embeddable-voice" title="View more" target="">View more</a></div></div></dpw-secondary-nav-group><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="SDKs">SDKs</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="https://github.com/ringcentral/ringcentral-js" title="JavaScript" target="_blank">JavaScript</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="https://github.com/ringcentral/ringcentral-java" title="Java" target="_blank">Java</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="https://github.com/ringcentral/RingCentral.Net" title=".NET" target="_blank">.NET</a></div><div _ngcontent-sc247="" class="group-item cta-item"><a _ngcontent-sc247="" rel="nofollow" href="/guide/sdks" title="View more" target="">View more</a></div></div></dpw-secondary-nav-group><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="Resource Center">Resource Center</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="https://www.ringcentral.com/whyringcentral/casestudies.html?product=16" title="Case studies" target="_blank">Case studies</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/resources#whitepapers" title="Whitepapers" target="">Whitepapers</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/resources#videos" title="Videos" target="">Videos</a></div><div _ngcontent-sc247="" class="group-item cta-item"><a _ngcontent-sc247="" rel="nofollow" href="/resources" title="View more" target="">View more</a></div></div></dpw-secondary-nav-group></div></dpw-secondary-nav-section></div></dpw-secondary-nav></li><li _ngcontent-sc250="" class="item item-solutions"><a _ngcontent-sc250="" rel="nofollow" tabindex="0" class="link" href="/solutions"> Solutions <mat-icon _ngcontent-sc250="" role="img" class="mat-icon notranslate arrow-icon material-icons mat-icon-no-color" aria-hidden="true" data-mat-icon-type="font"> expand_more </mat-icon></a><dpw-secondary-nav _ngcontent-sc250="" _nghost-sc249="" class=""><div _ngcontent-sc249="" class="menu-container"><dpw-secondary-nav-section _ngcontent-sc249="" class="section" _nghost-sc248=""><div _ngcontent-sc248="" class="content"><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="By Industry">By Industry</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/solutions/healthcare" title="Healthcare" target="">Healthcare</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/solutions/financial-services" title="Finance" target="">Finance</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/solutions/retail" title="Retail" target="">Retail</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/solutions/education" title="Education" target="">Education</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/solutions/legal" title="Legal" target="">Legal</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/solutions/real-estate" title="Real Estate" target="">Real Estate</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/solutions/high-tech" title="High Tech" target="">High Tech</a></div></div></dpw-secondary-nav-group><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="By Use Case">By Use Case</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/overview/crm-integration" title="CRM integration" target="">CRM integration</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/overview/sms-fax" title="Send SMS and Fax" target="">Send SMS and Fax</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/overview/click-to-dial" title="Click to Dial" target="">Click to Dial</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/overview/call-reporting" title="Call Reporting" target="">Call Reporting</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/overview/webrtc-voice" title="WebRTC Voice" target="">WebRTC Voice</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/overview/data-sync" title="Data Sync" target="">Data Sync</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/overview/team-messaging" title="Team Messaging" target="">Team Messaging</a></div></div></dpw-secondary-nav-group><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="By Style">By Style</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="https://www.ringcentral.com/apps" title="No code: prebuilt apps" target="_blank">No code: prebuilt apps</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/automator" title="No code: Workflow Builder" target="">No code: Workflow Builder</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/embeddable-voice" title="Low code: Embeddable" target="">Low code: Embeddable</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/ipaas" title="Low code: iPaaS" target="">Low code: iPaaS</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/labs" title="Low code: Labs" target="">Low code: Labs</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/add-ins" title="Pro code: Add-ins" target="">Pro code: Add-ins</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/api-products" title="Pro code: APIs & SDKs" target="">Pro code: APIs & SDKs</a></div></div></dpw-secondary-nav-group></div></dpw-secondary-nav-section></div></dpw-secondary-nav></li><li _ngcontent-sc250="" class="item item-pricing"><a _ngcontent-sc250="" rel="nofollow" tabindex="0" class="link" href="/pricing"> Pricing </a></li><li _ngcontent-sc250="" class="item item-partners"><a _ngcontent-sc250="" rel="nofollow" tabindex="0" class="link" href="https://www.ringcentral.com/partner/isv.html" target="_blank"> Partners <mat-icon _ngcontent-sc250="" role="img" class="mat-icon notranslate arrow-icon material-icons mat-icon-no-color" aria-hidden="true" data-mat-icon-type="font"> expand_more </mat-icon></a><dpw-secondary-nav _ngcontent-sc250="" _nghost-sc249="" class=""><div _ngcontent-sc249="" class="menu-container"><dpw-secondary-nav-section _ngcontent-sc249="" class="section" _nghost-sc248=""><div _ngcontent-sc248="" class="content"><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="ISV Partner Program">ISV Partner Program</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="https://www.ringcentral.com/partner/isv.html" title="Program overview" target="_blank">Program overview</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/isv/request-access" title="Request access" target="">Request access</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="https://isv.ringcentral.com/" title="Log in" target="_blank">Log in</a></div></div></dpw-secondary-nav-group><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="RingCentral Ventures">RingCentral Ventures</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="https://www.ringcentral.com/ventures.html" title="Program overview" target="_blank">Program overview</a></div></div></dpw-secondary-nav-group></div></dpw-secondary-nav-section></div></dpw-secondary-nav></li><li _ngcontent-sc250="" class="item item-community"><a _ngcontent-sc250="" rel="nofollow" tabindex="0" class="link" href="/community.html" target="_self"> Community <mat-icon _ngcontent-sc250="" role="img" class="mat-icon notranslate arrow-icon material-icons mat-icon-no-color" aria-hidden="true" data-mat-icon-type="font"> expand_more </mat-icon></a><dpw-secondary-nav _ngcontent-sc250="" _nghost-sc249="" class=""><div _ngcontent-sc249="" class="menu-container"><dpw-secondary-nav-section _ngcontent-sc249="" class="section" _nghost-sc248=""><div _ngcontent-sc248="" class="content"><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="Learn">Learn</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="https://medium.com/ringcentral-developers" title="Blog" target="_blank">Blog</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/community/developer-events" title="Events" target="">Events</a></div></div></dpw-secondary-nav-group><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="Engage">Engage</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/community/early-access" title="Early Access Program" target="">Early Access Program</a></div></div></dpw-secondary-nav-group><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="Discuss">Discuss</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="https://developers.ringcentral.com/go-to-community.html" title="Developer Forum" target="_blank">Developer Forum</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="https://stackoverflow.com/questions/tagged/ringcentral" title="StackOverflow" target="_blank">StackOverflow</a></div></div></dpw-secondary-nav-group><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="Share">Share</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="https://twitter.com/RingCentralDevs" title="Twitter" target="_blank">Twitter</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="https://github.com/ringcentral/" title="GitHub" target="_blank">GitHub</a></div></div></dpw-secondary-nav-group></div></dpw-secondary-nav-section></div></dpw-secondary-nav></li><li _ngcontent-sc250="" class="item item-support"><a _ngcontent-sc250="" rel="nofollow" tabindex="0" class="link" href="/support"> Support <mat-icon _ngcontent-sc250="" role="img" class="mat-icon notranslate arrow-icon material-icons mat-icon-no-color" aria-hidden="true" data-mat-icon-type="font"> expand_more </mat-icon></a><dpw-secondary-nav _ngcontent-sc250="" _nghost-sc249="" class=""><div _ngcontent-sc249="" class="menu-container"><dpw-secondary-nav-section _ngcontent-sc249="" class="section" _nghost-sc248=""><div _ngcontent-sc248="" class="content"><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="Support">Support</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="https://developers.ringcentral.com/go-to-community.html" title="Developer Forum" target="_blank">Developer Forum</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/support/create-case" title="Create a ticket" target="">Create a ticket</a></div><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/api/support-cases/check" title="View your tickets" target="">View your tickets</a></div></div></dpw-secondary-nav-group><dpw-secondary-nav-group _ngcontent-sc248="" class="group" _nghost-sc247=""><div _ngcontent-sc247="" class="heading" title="Professional Services">Professional Services</div><div _ngcontent-sc247="" class="content"><div _ngcontent-sc247="" class="group-item"><a _ngcontent-sc247="" rel="nofollow" href="/support/services" title="Let us build the perfect app for you" target="">Let us build the perfect app for you</a></div></div></dpw-secondary-nav-group></div></dpw-secondary-nav-section></div></dpw-secondary-nav></li></ul></div></div></dpw-primary-nav><dpw-header-account _ngcontent-sc253="" data-test-automation-id="headerRightButton" class="account" _nghost-sc252=""><div _ngcontent-sc252="" class="header-account"><div _ngcontent-sc252=""><dpw-button _ngcontent-sc252="" href="/sign-up" rel="nofollow" _nghost-sc251=""><a _ngcontent-sc251="" class="btn btn-primary header-sign-in-up-btn" href="/sign-up" rel="nofollow"> Try free </a></dpw-button></div></div></dpw-header-account></div></div></dpw-header><div _ngcontent-sc327="" class="content"><div _ngcontent-sc327=""><dpw-hero _ngcontent-sc327="" _nghost-sc298="" id="553bPDfWyPViiYPHChgJUF"><dpw-hero-vertical _ngcontent-sc298="" _nghost-sc296=""><dpw-hero-layout _ngcontent-sc296="" class="top-content" _nghost-sc285=""><div _ngcontent-sc285="" class="left-wrapper"><div _ngcontent-sc285="" class="content"><div _ngcontent-sc296="" left-content="" class="left-content"><label _ngcontent-sc296="" tabindex="0" class="element-tip">FINANCIAL SERVICES</label><h1 _ngcontent-sc296="" tabindex="0" class="vertical-title">RingCentral for Financial Services</h1><p _ngcontent-sc296="" tabindex="0" class="vertical-desc">Cloud based voice, sms, video, and team messaging platform for financial services</p><dpw-cta-buttons _ngcontent-sc296="" _nghost-sc288=""><dpw-cta-button _ngcontent-sc288="" _nghost-sc287=""><a _ngcontent-sc287="" mat-button="" dpwanchorclick="" class="mat-focus-indicator cta-btn mat-button mat-button-base button-type _mat-animation-noopable" aria-disabled="false" href="https://developers.ringcentral.com/free-tier-sign-up.html" target="_blank" rel="noreferrer noopener"><span class="mat-button-wrapper"> Sign up </span><span matripple="" class="mat-ripple mat-button-ripple"></span><span class="mat-button-focus-overlay"></span></a></dpw-cta-button><dpw-cta-button _ngcontent-sc288="" _nghost-sc287=""><a _ngcontent-sc287="" mat-button="" dpwanchorclick="" class="mat-focus-indicator cta-btn mat-button mat-button-base link-type _mat-animation-noopable" aria-disabled="false" href="https://www.ringcentral.com/office/industry-solutions/business-communications-for-financial-services.html#SFForm" target="_blank" rel="noreferrer noopener"><span class="mat-button-wrapper"> Request more information <mat-icon _ngcontent-sc287="" role="img" class="mat-icon notranslate link-icon material-icons mat-icon-no-color" aria-hidden="true" data-mat-icon-type="font">east</mat-icon></span><span matripple="" class="mat-ripple mat-button-ripple"></span><span class="mat-button-focus-overlay"></span></a></dpw-cta-button></dpw-cta-buttons></div></div></div><div _ngcontent-sc285="" class="right-wrapper"><div _ngcontent-sc285="" class="content-wrapper"><div _ngcontent-sc285="" class="content"><img _ngcontent-sc296="" data-test-automation-id="hero-vertical-image" loading="lazy" tabindex="0" class="hero-image" src="//images.ctfassets.net/up8h5u10ttz3/HckvN7C4F3FndIqQaShRg/99c21ee3d6c44eee6629039509c650f3/healthcare_hero.png" alt="healthcare hero"></div></div></div></dpw-hero-layout><div _ngcontent-sc296="" class="bottom-content"><dpw-hero-logos _ngcontent-sc296="" _nghost-sc291=""><label _ngcontent-sc291="" tabindex="0" class="logo-text">TRUSTED BY BUSINESSES OF ALL SIZES WITH A 99.999% UPTIME</label><dpw-hero-company-logo _ngcontent-sc291="" _nghost-sc290=""><a _ngcontent-sc290="" dpwanchorclick="" aria-label="gooseheadinsurance link" href="https://www.ringcentral.com/whyringcentral/casestudies/goosehead-insurance.html" target="_blank" rel="noreferrer noopener"><img _ngcontent-sc290="" data-test-automation-id="hero-company-logo" loading="lazy" tabindex="0" class="logo-item-image" src="//images.ctfassets.net/up8h5u10ttz3/OrKE3RcwX4WJwhAiypock/069bf1c7c921709d790413482bc9319d/gooseheadinsurance.png" alt="gooseheadinsurance"></a><a _ngcontent-sc290="" dpwanchorclick="" aria-label="first credit services link" href="https://www.ringcentral.com/whyringcentral/casestudies/firstcreditservices.html" target="_blank" rel="noreferrer noopener"><img _ngcontent-sc290="" data-test-automation-id="hero-company-logo" loading="lazy" tabindex="0" class="logo-item-image" src="//images.ctfassets.net/up8h5u10ttz3/1vPys0f1iDOuERfh32gDs0/2eb0e45a708b73c599ea349992c21c31/first_credit_services.png" alt="first credit services"></a><a _ngcontent-sc290="" dpwanchorclick="" aria-label="walkercrips link" href="https://www.ringcentral.com/whyringcentral/casestudies/walker-crips.html" target="_blank" rel="noreferrer noopener"><img _ngcontent-sc290="" data-test-automation-id="hero-company-logo" loading="lazy" tabindex="0" class="logo-item-image" src="//images.ctfassets.net/up8h5u10ttz3/70KiJppM3pNypHZNavtMek/92811420fcc27a968255abd20d26535c/walkercrips.png" alt="walkercrips"></a><a _ngcontent-sc290="" dpwanchorclick="" aria-label="cfm insurance link" href="https://www.ringcentral.com/whyringcentral/casestudies/cfm-insurance.html" target="_blank" rel="noreferrer noopener"><img _ngcontent-sc290="" data-test-automation-id="hero-company-logo" loading="lazy" tabindex="0" class="logo-item-image" src="//images.ctfassets.net/up8h5u10ttz3/6RAvBg8XoMUHrHtELplSH6/89106033f241f93b5d1b624be6450340/cfm_insurance.png" alt="cfm insurance"></a><a _ngcontent-sc290="" dpwanchorclick="" aria-label="corporatepayroll link" href="https://www.ringcentral.com/whyringcentral/casestudies/corporate-payroll-services-api.html" target="_blank" rel="noreferrer noopener"><img _ngcontent-sc290="" data-test-automation-id="hero-company-logo" loading="lazy" tabindex="0" class="logo-item-image" src="//images.ctfassets.net/up8h5u10ttz3/2g415EEXlp85WEF4xnGkUC/aa60906d6237cd952a4bb56bdea4dfc9/corporatepayroll.png" alt="corporatepayroll"></a></dpw-hero-company-logo></dpw-hero-logos></div></dpw-hero-vertical></dpw-hero></div><div _ngcontent-sc327=""><dpw-image-row _ngcontent-sc327="" _nghost-sc303="" id="3drHRcZ2hJxexKNVXAwQTA"><div _ngcontent-sc303="" class="wrapper"><div _ngcontent-sc303="" class="image-content"><img _ngcontent-sc303="" data-test-automation-id="image-row-image" loading="lazy" tabindex="0" class="render-image" src="//images.ctfassets.net/up8h5u10ttz3/3fKDPcYhcV12uzanKdUWPa/ec774b077ddfbf292571d50b99cc24a1/financial_services_1.webp" alt="financial services 1"></div><div _ngcontent-sc303="" class="text-content"><h2 _ngcontent-sc303="" tabindex="0" class="header">Automate account notices, alerts, and interactions</h2><div _ngcontent-sc303="" tabindex="0" class="teaser">Financial institutions leveraging cloud tools for better client communication</div><div _ngcontent-sc303="" class="divider"></div><div _ngcontent-sc303="" dpwanchorlink="" tabindex="0" class="body"><p>Through the use of SMS, IVR (interactive voice response), and chatbots, financial institutions are able to automate more complex transactions, reduce account servicing costs, and increase trust with investors, policy holders and depositors. SMS text messaging can be utilized to confirm transactions, transfers, or trades. They can notify borrowers of minimum payments, and alert them to suspicious activity.</p><p>IVR can provide secure and verified account servicing options for balance inquiries, transfers, bill pay, card activation, exception reviews, and more.</p><p>With the help of the RingCentral API, all the above communication methods can be fed securely to your communications surveillance and compliance systems. To meet regulatory and audit needs, the API allows conversations and events to be securely recorded, logged, and retained.</p></div></div></div></dpw-image-row></div><div _ngcontent-sc327=""><dpw-image-row _ngcontent-sc327="" _nghost-sc303="" id="728RxEB4dBLtksvVgK5BYw"><div _ngcontent-sc303="" class="wrapper"><div _ngcontent-sc303="" class="text-content"><h2 _ngcontent-sc303="" tabindex="0" class="header">Increase security and protect financial information</h2><div _ngcontent-sc303="" tabindex="0" class="teaser">Take advantage of two-factor authorization and one-time passwords</div><div _ngcontent-sc303="" class="divider"></div><div _ngcontent-sc303="" dpwanchorlink="" tabindex="0" class="body"><p>With phishing scams and social engineering, hackers are learning new ways to trick employees and clients  into providing account numbers, usernames, passwords, and other identifying information鈥攁llowing them to quickly access their accounts and financial information.</p><p>Using two-factor authentication (2FA) and one-time passwords (OTP), you can help protect your customers' identity and information by requiring confirmation from their mobile device via SMS, or providing a short code sent to their mobile that they must provide when logging in. This helps ensure your customer is who they say they are and quickly alerts them to attempts by others to log in to their account.</p></div></div><div _ngcontent-sc303="" class="image-content"><img _ngcontent-sc303="" data-test-automation-id="image-row-image" loading="lazy" tabindex="0" class="render-image" src="//images.ctfassets.net/up8h5u10ttz3/4DoduNvv3xwoi9VVRHInts/3f9f565ebcb9dfcbe95b78003aa1d3d1/financial_services_2.webp" alt="financial services 2"></div></div></dpw-image-row></div><div _ngcontent-sc327=""><dpw-testimonial _ngcontent-sc327="" _nghost-sc301="" id="6Mwv13AKiA5ppOhJN6sNJX"><dpw-vertical _ngcontent-sc301="" _nghost-sc300=""><div _ngcontent-sc300="" class="wrapper"><div _ngcontent-sc300="" class="content"><div _ngcontent-sc300="" tabindex="0" class="content-title">CASE STUDY</div><div _ngcontent-sc300="" class="content-body"><div _ngcontent-sc300="" class="left-content"><div _ngcontent-sc300="" tabindex="0" class="title">Goosehead Insurance increases customer support</div><div _ngcontent-sc300="" tabindex="0" class="teaser">RingCentral helps Goosehead Insurance scale their support team by 50% </div><div _ngcontent-sc300="" class="cta"><a _ngcontent-sc300="" mat-stroked-button="" dpwanchorclick="" class="mat-focus-indicator cta-button mat-stroked-button mat-button-base _mat-animation-noopable" aria-disabled="false" href="https://www.ringcentral.com/whyringcentral/casestudies/goosehead-insurance.html" target="_blank" rel="noreferrer noopener"><span class="mat-button-wrapper"> See how they did it </span><span matripple="" class="mat-ripple mat-button-ripple"></span><span class="mat-button-focus-overlay"></span></a></div></div><div _ngcontent-sc300="" tabindex="0" class="right-content">Adding support staff to an antiquated PBX system was proving time consuming and frustrating. With RingCentral adding new support staff could be accomplished in minutes not days. Additionally, monitoring and mentoring the new staff also became much easier. Add to this the ease of integrating the calling system to workflow apps like Salesforce and you have a support system like no other.</div></div></div></div></dpw-vertical></dpw-testimonial></div><div _ngcontent-sc327=""><dpw-image-row _ngcontent-sc327="" _nghost-sc303="" id="D2lmjsY2XMUVF3mYEGhK3"><div _ngcontent-sc303="" class="wrapper"><div _ngcontent-sc303="" class="image-content"><img _ngcontent-sc303="" data-test-automation-id="image-row-image" loading="lazy" tabindex="0" class="render-image" src="//images.ctfassets.net/up8h5u10ttz3/2iSHA1wbp3IMWDk9Xwpp2o/b72c299b99e7c3d4c226a81d1acf703d/financial_services_3.webp" alt="financial services 3"></div><div _ngcontent-sc303="" class="text-content"><h2 _ngcontent-sc303="" tabindex="0" class="header">Keep your customers updated</h2><div _ngcontent-sc303="" tabindex="0" class="teaser">High Volume SMS allows for mass communications with a 98% read rate</div><div _ngcontent-sc303="" class="divider"></div><div _ngcontent-sc303="" dpwanchorlink="" tabindex="0" class="body"><p>With our High Volume SMS solution you can easily send batch notifications or alerts to a high volume of clients.  This may include new research availability, market commentary links, transaction deadlines, blackout periods, special promotions, or links to required disclosures. SMS messaging is also appropriate in more immediate and urgent situations, such as technical outages, liquidity squeeze, and market downdrafts. With increasing volatility, having a reliable, cost effective alerting capability that reaches across your client base is a requirement. </p><p>Through RingCentral, financial institutions are able to send mass volumes of SMS quickly, conveniently, and securely.</p></div></div></div></dpw-image-row></div><div _ngcontent-sc327=""><dpw-image-row _ngcontent-sc327="" _nghost-sc303="" id="4KBoI9gtQrkMb2xQf0o2kk"><div _ngcontent-sc303="" class="wrapper"><div _ngcontent-sc303="" class="text-content"><h2 _ngcontent-sc303="" tabindex="0" class="header">Provide omni-digital support enhanced with AI</h2><div _ngcontent-sc303="" tabindex="0" class="teaser">Build and scale customer service chatbots across multiple digital properties quickly and easily</div><div _ngcontent-sc303="" class="divider"></div><div _ngcontent-sc303="" dpwanchorlink="" tabindex="0" class="body"><p>Chatbots can be created with RingCentral鈥檚 Engage Digital APIs to integrate with websites or other web-based locations to engage clients with general questions. Investment advisory firms are using chatbots to collect preferences and choices made by potential investors so the advisor鈥檚 recommendations are better informed. Also standard inquiries like business hours, new account types, current interest or exchange rates, can all be handled in this way. Additionally, if a question is posed that the chatbot has not been set up to manage, the bot can hand over the conversation to a real life agent to dig deeper.</p></div></div><div _ngcontent-sc303="" class="image-content"><img _ngcontent-sc303="" data-test-automation-id="image-row-image" loading="lazy" tabindex="0" class="render-image" src="//images.ctfassets.net/up8h5u10ttz3/1T01kyIvm9XsrCVdH1TM0t/202e61f8bdbf9a34e40d0b490dc3905b/financial_services_4.webp" alt="financial services 4"></div></div></dpw-image-row></div><div _ngcontent-sc327=""><dpw-testimonial _ngcontent-sc327="" _nghost-sc301="" id="5YMpm4Sm6NJLHu368ADTwN"><dpw-vertical _ngcontent-sc301="" _nghost-sc300=""><div _ngcontent-sc300="" class="wrapper"><div _ngcontent-sc300="" class="content"><div _ngcontent-sc300="" tabindex="0" class="content-title">CASE STUDY</div><div _ngcontent-sc300="" class="content-body"><div _ngcontent-sc300="" class="left-content"><div _ngcontent-sc300="" tabindex="0" class="title">First Credit Services maintains high volume archive</div><div _ngcontent-sc300="" tabindex="0" class="teaser">First Credit Services maintains their call archive of over 50,000 calls a day with RingCentral鈥檚 call log API</div><div _ngcontent-sc300="" class="cta"><a _ngcontent-sc300="" mat-stroked-button="" dpwanchorclick="" class="mat-focus-indicator cta-button mat-stroked-button mat-button-base _mat-animation-noopable" aria-disabled="false" href="https://www.ringcentral.com/whyringcentral/casestudies/firstcreditservices.html" target="_blank" rel="noreferrer noopener"><span class="mat-button-wrapper"> See how they did it </span><span matripple="" class="mat-ripple mat-button-ripple"></span><span class="mat-button-focus-overlay"></span></a></div></div><div _ngcontent-sc300="" tabindex="0" class="right-content">First Credit Services used the RingCentral platform API for call recordings to archive and automatically download audio calls with daily total volumes of up to 4GB. The related call logs are also attached for future retrieval as needed. Looking forward they plan to further enhance their click-to-call requirements with the RingCentral cloud platform.</div></div></div></div></dpw-vertical></dpw-testimonial></div><div _ngcontent-sc327=""><dpw-image-row _ngcontent-sc327="" _nghost-sc303="" id="755A7l29orarz7M1MqvDpG"><div _ngcontent-sc303="" class="wrapper"><div _ngcontent-sc303="" class="image-content"><img _ngcontent-sc303="" data-test-automation-id="image-row-image" loading="lazy" tabindex="0" class="render-image" src="//images.ctfassets.net/up8h5u10ttz3/QUZC0FFaRukEjqjauIy6v/1d7507694b45544aa685dfe28390f1ef/financial_services_5.webp" alt="financial services 5"></div><div _ngcontent-sc303="" class="text-content"><h2 _ngcontent-sc303="" tabindex="0" class="header">Enhance internal communications with team messaging</h2><div _ngcontent-sc303="" tabindex="0" class="teaser">Build in custom workflows, company alerts, and integrate the tools your team uses everyday</div><div _ngcontent-sc303="" class="divider"></div><div _ngcontent-sc303="" dpwanchorlink="" tabindex="0" class="body"><p>Within the financial firm itself, there are many requirements for coworkers to stay connected. No matter where the team may be in the world鈥攆rom the branch down the street to headquarters or international locations鈥攖hose who are working from home, traveling, or stuck because of inclement weather can still communicate as long as they have a good internet connection. RingCentral鈥檚 team messaging application can be used for this purpose. Messages and attachments among teams can be shared easily and securely. Video or audio meetings can be scheduled, launched, and recorded as needed. Private messages can also be generated between team members for extra confidentiality. Phone calls, voice messages, electronic faxes, and task assignments can all also be done on this very versatile application鈥攁ll delivered through the cloud and completely secure.</p></div></div></div></dpw-image-row></div><div _ngcontent-sc327=""><dpw-image-row _ngcontent-sc327="" _nghost-sc303="" id="O00t4doCvl2A5J347XJF2"><div _ngcontent-sc303="" class="wrapper"><div _ngcontent-sc303="" class="text-content"><h2 _ngcontent-sc303="" tabindex="0" class="header">Out of the box archiving and compliance integrations</h2><div _ngcontent-sc303="" tabindex="0" class="teaser">Easily integrate with third party solutions for data archiving and compliance enforcement</div><div _ngcontent-sc303="" class="divider"></div><div _ngcontent-sc303="" dpwanchorlink="" tabindex="0" class="body"><p>With over 250 pre-built integrations including support for Smarsh, Theta Lake, and RedBox your financial institution is able to quickly and easily backup, archive, and implement compliance monitoring and alerts with today鈥檚 top solutions.  This not only allows for your data to be archived as required by law, but for your institution to quickly identify potential issues, as well as be alerted securely through automated AI reviews of client calls, texts, fax transmissions, and team messaging interactions.  </p></div></div><div _ngcontent-sc303="" class="image-content"><img _ngcontent-sc303="" data-test-automation-id="image-row-image" loading="lazy" tabindex="0" class="render-image" src="//images.ctfassets.net/up8h5u10ttz3/2IA7hOYbem4GUKBx84g4gp/9d292f4a2240cf1885fb840fe9018b73/financial_services_6.webp" alt="financial services 6"></div></div></dpw-image-row></div><div _ngcontent-sc327=""><dpw-testimonial _ngcontent-sc327="" _nghost-sc301="" id="7vp2jKW7h47Nr23XYJ4pCF"><dpw-vertical _ngcontent-sc301="" _nghost-sc300=""><div _ngcontent-sc300="" class="wrapper"><div _ngcontent-sc300="" class="content"><div _ngcontent-sc300="" tabindex="0" class="content-title">CASE STUDY</div><div _ngcontent-sc300="" class="content-body"><div _ngcontent-sc300="" class="left-content"><div _ngcontent-sc300="" tabindex="0" class="title">Walker Crips Group complies with regulatory demands</div><div _ngcontent-sc300="" tabindex="0" class="teaser">Call recording archive and retrieval app built with RingCentrals API and integrated to CRM tool</div><div _ngcontent-sc300="" class="cta"><a _ngcontent-sc300="" mat-stroked-button="" dpwanchorclick="" class="mat-focus-indicator cta-button mat-stroked-button mat-button-base _mat-animation-noopable" aria-disabled="false" href="https://www.ringcentral.com/whyringcentral/casestudies/walker-crips.html" target="_blank" rel="noreferrer noopener"><span class="mat-button-wrapper"> See how they did it </span><span matripple="" class="mat-ripple mat-button-ripple"></span><span class="mat-button-focus-overlay"></span></a></div></div><div _ngcontent-sc300="" tabindex="0" class="right-content">Using the API platform Walker Crips programmers worked with RingCentral programmers to set up their cloud system so that it downloads call recordings to a storage array at the end of each day. They then built their own search facility, integrating into their own CRM, using the RingCentral call reference data so that staff can pull up past calls.</div></div></div></div></dpw-vertical></dpw-testimonial></div><div _ngcontent-sc327=""><dpw-community-feature-box _ngcontent-sc327="" _nghost-sc310="" id="6Wzh9MVy9PL83RjJeMqTpB"><dpw-vertical-resources _ngcontent-sc310="" _nghost-sc309=""><div _ngcontent-sc309="" class="wrapper"><div _ngcontent-sc309="" class="content-header"><h2 _ngcontent-sc309="" tabindex="0" class="content-title">Additional financial services resources</h2><p _ngcontent-sc309="" tabindex="0" class="content-teaser">Learn more how RingCentral can help solve your financial services needs</p></div><div _ngcontent-sc309="" class="content-list"><dpw-vertical-resource _ngcontent-sc309="" class="resource-item" _nghost-sc308=""><div _ngcontent-sc308="" class="resource-image"><img _ngcontent-sc308="" data-test-automation-id="community-resource-image" loading="lazy" tabindex="0" src="//images.ctfassets.net/up8h5u10ttz3/55KhLCwiZWYQ9QxiKtGtBE/a32d7605e4059df07d2d50d64a79db4b/datasheets.png" alt="datasheets"></div><div _ngcontent-sc308="" class="resource-title">Datasheets</div><div _ngcontent-sc308="" class="resource-links"><div _ngcontent-sc308="" class="link-item"><a _ngcontent-sc308="" dpwanchorclick="" href="https://netstorage.ringcentral.com/datasheets/developer.pdf" target="_blank" rel="noreferrer noopener"><span _ngcontent-sc308="" class="link-label">RingCentral Developers</span><mat-icon _ngcontent-sc308="" role="img" class="mat-icon notranslate link-icon material-icons mat-icon-no-color" aria-hidden="true" data-mat-icon-type="font">east</mat-icon></a></div><div _ngcontent-sc308="" class="link-item"><a _ngcontent-sc308="" dpwanchorclick="" href="https://netstorage.ringcentral.com/datasheets/embeddable.pdf" target="_blank" rel="noreferrer noopener"><span _ngcontent-sc308="" class="link-label">RingCentral Embeddable</span><mat-icon _ngcontent-sc308="" role="img" class="mat-icon notranslate link-icon material-icons mat-icon-no-color" aria-hidden="true" data-mat-icon-type="font">east</mat-icon></a></div><div _ngcontent-sc308="" class="link-item"><a _ngcontent-sc308="" dpwanchorclick="" href="https://netstorage.ringcentral.com/datasheets/high_volume_sms.pdf" target="_blank" rel="noreferrer noopener"><span _ngcontent-sc308="" class="link-label">High Volume SMS</span><mat-icon _ngcontent-sc308="" role="img" class="mat-icon notranslate link-icon material-icons mat-icon-no-color" aria-hidden="true" data-mat-icon-type="font">east</mat-icon></a></div><div _ngcontent-sc308="" class="link-item"><a _ngcontent-sc308="" dpwanchorclick="" href="https://netstorage.ringcentral.com/datasheets/rc-add-ins.pdf" target="_blank" rel="noreferrer noopener"><span _ngcontent-sc308="" class="link-label">RingCentral Add-ins</span><mat-icon _ngcontent-sc308="" role="img" class="mat-icon notranslate link-icon material-icons mat-icon-no-color" aria-hidden="true" data-mat-icon-type="font">east</mat-icon></a></div></div></dpw-vertical-resource><dpw-vertical-resource _ngcontent-sc309="" class="resource-item" _nghost-sc308=""><div _ngcontent-sc308="" class="resource-image"><img _ngcontent-sc308="" data-test-automation-id="community-resource-image" loading="lazy" tabindex="0" src="//images.ctfassets.net/up8h5u10ttz3/QFjPuC02vdG7rJiHrn6fY/1c2814a26ebac2226e538e55d9232742/whitepapers.png" alt="whitepapers"></div><div _ngcontent-sc308="" class="resource-title">Whitepapers</div><div _ngcontent-sc308="" class="resource-links"><div _ngcontent-sc308="" class="link-item"><a _ngcontent-sc308="" dpwanchorclick="" href="https://netstorage.ringcentral.com/documents/revolutionizing_communications_with_rc_apis.pdf" target="_blank" rel="noreferrer noopener"><span _ngcontent-sc308="" class="link-label">Revolutionizing Communications</span><mat-icon _ngcontent-sc308="" role="img" class="mat-icon notranslate link-icon material-icons mat-icon-no-color" aria-hidden="true" data-mat-icon-type="font">east</mat-icon></a></div><div _ngcontent-sc308="" class="link-item"><a _ngcontent-sc308="" dpwanchorclick="" href="https://netstorage.ringcentral.com/documents/%D1%81ommunications_in_21st_century.pdf" target="_blank" rel="noreferrer noopener"><span _ngcontent-sc308="" class="link-label">Communications in 21st Century</span><mat-icon _ngcontent-sc308="" role="img" class="mat-icon notranslate link-icon material-icons mat-icon-no-color" aria-hidden="true" data-mat-icon-type="font">east</mat-icon></a></div><div _ngcontent-sc308="" class="link-item"><a _ngcontent-sc308="" dpwanchorclick="" href="https://gamechanging.dev/guides/assets/ai_comm_guide.pdf" target="_blank" rel="noreferrer noopener"><span _ngcontent-sc308="" class="link-label">Smarter Communications with AI</span><mat-icon _ngcontent-sc308="" role="img" class="mat-icon notranslate link-icon material-icons mat-icon-no-color" aria-hidden="true" data-mat-icon-type="font">east</mat-icon></a></div></div></dpw-vertical-resource><dpw-vertical-resource _ngcontent-sc309="" class="resource-item" _nghost-sc308=""><div _ngcontent-sc308="" class="resource-image"><img _ngcontent-sc308="" data-test-automation-id="community-resource-image" loading="lazy" tabindex="0" src="//images.ctfassets.net/up8h5u10ttz3/5MHSiC61gBY7zhKjyNZ9db/30d9847b0794ff8934093a5866a28873/casestudies.png" alt="casestudies"></div><div _ngcontent-sc308="" class="resource-title">Case Studies</div><div _ngcontent-sc308="" class="resource-links"><div _ngcontent-sc308="" class="link-item"><a _ngcontent-sc308="" dpwanchorclick="" href="https://www.ringcentral.com/whyringcentral/casestudies/optimum-credit.html" target="_blank" rel="noreferrer noopener"><span _ngcontent-sc308="" class="link-label">Optimum Credit</span><mat-icon _ngcontent-sc308="" role="img" class="mat-icon notranslate link-icon material-icons mat-icon-no-color" aria-hidden="true" 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Calls like agent skill assignments, recording or monitoring calls, or logging off and agent are among the features.&q;,&q;productMenuLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;5Q5PXhJfhMe5mfO4a4LThA&q;,&q;ctaInternalName&q;:&q;NICE - Admin APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/AdminAPI&q;}],&q;apiProductPageResourcesLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;5Q5PXhJfhMe5mfO4a4LThA&q;,&q;ctaInternalName&q;:&q;NICE - Admin APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/AdminAPI&q;}]},{&q;contentTypeId&q;:&q;coreProduct&q;,&q;entryId&q;:&q;5nymg5T89kJjDSZ3SeLijy&q;,&q;internalName&q;:&q;NICE - Agent APIs&q;,&q;productName&q;:&q;Agent&q;,&q;productPageUrlLinkTo&q;:&q;https://developer.niceincontact.com/API/AgentAPI&q;,&q;plansSupported&q;:[&q;All&q;],&q;regionsSupported&q;:[&q;Global&q;,&q;US&q;,&q;CA&q;,&q;MEX&q;,&q;EUR&q;,&q;ASIA&q;,&q;AUS&q;,&q;AFR&q;,&q;SA&q;],&q;showInProductNavigation&q;:true,&q;showOnApiProductLandingPage&q;:true,&q;apiProductPageIcon&q;:{&q;title&q;:&q;rccc icon&q;,&q;url&q;:&q;//images.ctfassets.net/up8h5u10ttz3/3dkPkQCOduhiCtYz7e46l3/b127bdb62b3e97d47cfb200c794c87f5/rccc_icon.png&q;},&q;apiProductPageDescription&q;:&q;The Agent API is used to manage all aspects of \&q;agent sessions.\&q; with SDK method calls. An agent session can be used to control interactions on agent activities like Phone Calls, Chats, Emails, Voice Mails, SMS, and Work Items.&q;,&q;productMenuLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;6sgpLNxIKnnuggPPQWQWe2&q;,&q;ctaInternalName&q;:&q;NICE - Agent APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/AgentAPI&q;}],&q;apiProductPageResourcesLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;6sgpLNxIKnnuggPPQWQWe2&q;,&q;ctaInternalName&q;:&q;NICE - Agent APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/AgentAPI&q;}]},{&q;contentTypeId&q;:&q;coreProduct&q;,&q;entryId&q;:&q;2TH8SJkGP4nEMFqF8iWBnt&q;,&q;internalName&q;:&q;NICE - Patron APIs&q;,&q;productName&q;:&q;Patron&q;,&q;productPageUrlLinkTo&q;:&q;https://developer.niceincontact.com/API/PatronAPI&q;,&q;plansSupported&q;:[&q;All&q;],&q;regionsSupported&q;:[&q;Global&q;,&q;US&q;,&q;CA&q;,&q;MEX&q;,&q;EUR&q;,&q;ASIA&q;,&q;AUS&q;,&q;AFR&q;,&q;SA&q;],&q;showInProductNavigation&q;:true,&q;showOnApiProductLandingPage&q;:true,&q;apiProductPageIcon&q;:{&q;title&q;:&q;rccc icon&q;,&q;url&q;:&q;//images.ctfassets.net/up8h5u10ttz3/3dkPkQCOduhiCtYz7e46l3/b127bdb62b3e97d47cfb200c794c87f5/rccc_icon.png&q;},&q;apiProductPageDescription&q;:&q;The Patron API can be used to create customer-facing tools. One example: creation of a mobile app that allows a customer (patron) to ask for a call back. Another example: web site that allows for the request of a live support chat session.&q;,&q;productMenuLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;LDR6H9j41dkUn3KBhZCOe&q;,&q;ctaInternalName&q;:&q;NICE - Patron APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/PatronAPI&q;}],&q;apiProductPageResourcesLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;LDR6H9j41dkUn3KBhZCOe&q;,&q;ctaInternalName&q;:&q;NICE - Patron APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/PatronAPI&q;}]},{&q;contentTypeId&q;:&q;coreProduct&q;,&q;entryId&q;:&q;2CyYbgZoZxlSCqisb8TrTR&q;,&q;internalName&q;:&q;NICE - Real Time Data APIs&q;,&q;productName&q;:&q;Real Time Data &q;,&q;productPageUrlLinkTo&q;:&q;https://developer.niceincontact.com/API/RealTimeDataAPI&q;,&q;plansSupported&q;:[&q;All&q;],&q;regionsSupported&q;:[&q;Global&q;,&q;US&q;,&q;CA&q;,&q;MEX&q;,&q;EUR&q;,&q;ASIA&q;,&q;AUS&q;,&q;AFR&q;,&q;SA&q;],&q;showInProductNavigation&q;:true,&q;showOnApiProductLandingPage&q;:true,&q;apiProductPageIcon&q;:{&q;title&q;:&q;rccc icon&q;,&q;url&q;:&q;//images.ctfassets.net/up8h5u10ttz3/3dkPkQCOduhiCtYz7e46l3/b127bdb62b3e97d47cfb200c794c87f5/rccc_icon.png&q;},&q;apiProductPageDescription&q;:&q;This API is a collection of API calls that grants and manages access to \&q;real-time\&q; data. With this API you can create dashboards or control panels to provide custom information to user agents or management.&q;,&q;productMenuLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;1SVsBuiTaUsBx14rkWJfmx&q;,&q;ctaInternalName&q;:&q;NICE - Real Time Data APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/RealTimeDataAPI&q;}],&q;apiProductPageResourcesLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;1SVsBuiTaUsBx14rkWJfmx&q;,&q;ctaInternalName&q;:&q;NICE - Real Time Data APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/RealTimeDataAPI&q;}]},{&q;contentTypeId&q;:&q;coreProduct&q;,&q;entryId&q;:&q;HOaprrg24xYIF1u3VCPrr&q;,&q;internalName&q;:&q;NICE - Reporting APIs&q;,&q;productName&q;:&q;Reporting&q;,&q;productPageUrlLinkTo&q;:&q;https://developer.niceincontact.com/API/ReportingAPI&q;,&q;plansSupported&q;:[&q;All&q;],&q;regionsSupported&q;:[&q;Global&q;,&q;US&q;,&q;CA&q;,&q;MEX&q;,&q;EUR&q;,&q;ASIA&q;,&q;AUS&q;,&q;AFR&q;,&q;SA&q;],&q;showInProductNavigation&q;:true,&q;showOnApiProductLandingPage&q;:true,&q;apiProductPageIcon&q;:{&q;title&q;:&q;rccc icon&q;,&q;url&q;:&q;//images.ctfassets.net/up8h5u10ttz3/3dkPkQCOduhiCtYz7e46l3/b127bdb62b3e97d47cfb200c794c87f5/rccc_icon.png&q;},&q;apiProductPageDescription&q;:&q;Use this API to build custom reports based on the platform&s;s historical data. You can display raw data or condense it into analytical formats.&q;,&q;productMenuLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;xrXKYH3XquoyvNfNMcWdj&q;,&q;ctaInternalName&q;:&q;NICE - Reporting APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/ReportingAPI&q;}],&q;apiProductPageResourcesLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;xrXKYH3XquoyvNfNMcWdj&q;,&q;ctaInternalName&q;:&q;NICE - Reporting APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/ReportingAPI&q;}]},{&q;contentTypeId&q;:&q;coreProduct&q;,&q;entryId&q;:&q;5d91uuIf1xUrp3pQqiEEdj&q;,&q;internalName&q;:&q;NICE - UserHub APIs&q;,&q;productName&q;:&q;UserHub&q;,&q;productPageUrlLinkTo&q;:&q;https://developer.niceincontact.com/API/UserHubAPI&q;,&q;plansSupported&q;:[&q;All&q;],&q;regionsSupported&q;:[&q;Global&q;,&q;US&q;,&q;CA&q;,&q;MEX&q;,&q;EUR&q;,&q;ASIA&q;,&q;AUS&q;,&q;AFR&q;,&q;SA&q;],&q;showInProductNavigation&q;:true,&q;showOnApiProductLandingPage&q;:true,&q;apiProductPageIcon&q;:{&q;title&q;:&q;rccc icon&q;,&q;url&q;:&q;//images.ctfassets.net/up8h5u10ttz3/3dkPkQCOduhiCtYz7e46l3/b127bdb62b3e97d47cfb200c794c87f5/rccc_icon.png&q;},&q;apiProductPageDescription&q;:&q;The purpose of this API is to guide development with creating and using Access Keys for non-browser use.&q;,&q;productMenuLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;66exur4LhnJ8eU8cnUVqYv&q;,&q;ctaInternalName&q;:&q;NICE - UserHub APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/UserHubAPI&q;}],&q;apiProductPageResourcesLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;66exur4LhnJ8eU8cnUVqYv&q;,&q;ctaInternalName&q;:&q;NICE - UserHub APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/UserHubAPI&q;}]},{&q;contentTypeId&q;:&q;coreProduct&q;,&q;entryId&q;:&q;34zEqTyEfRG7YFeSzgF3Ng&q;,&q;internalName&q;:&q;NICE - Data Extraction APIs&q;,&q;productName&q;:&q;Data Extraction&q;,&q;productPageUrlLinkTo&q;:&q;https://developer.niceincontact.com/API/DataExtractionAPI&q;,&q;plansSupported&q;:[&q;All&q;],&q;regionsSupported&q;:[&q;Global&q;,&q;US&q;,&q;CA&q;,&q;MEX&q;,&q;EUR&q;,&q;ASIA&q;,&q;AUS&q;,&q;AFR&q;,&q;SA&q;],&q;showInProductNavigation&q;:false,&q;showOnApiProductLandingPage&q;:true,&q;apiProductPageIcon&q;:{&q;title&q;:&q;rccc icon&q;,&q;url&q;:&q;//images.ctfassets.net/up8h5u10ttz3/3dkPkQCOduhiCtYz7e46l3/b127bdb62b3e97d47cfb200c794c87f5/rccc_icon.png&q;},&q;apiProductPageDescription&q;:&q;Use this API to extract job information in CSV format to be used in external reporting tools like Excel. &q;,&q;productMenuLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;50S51NOCJIM1RAFduzQQ4y&q;,&q;ctaInternalName&q;:&q;NICE - Data Extraction APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/DataExtractionAPI&q;}],&q;apiProductPageResourcesLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;50S51NOCJIM1RAFduzQQ4y&q;,&q;ctaInternalName&q;:&q;NICE - Data Extraction APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/DataExtractionAPI&q;}]},{&q;contentTypeId&q;:&q;coreProduct&q;,&q;entryId&q;:&q;3OHgekraeCUYrpApEfxy1w&q;,&q;internalName&q;:&q;NICE - Media Playback APIs&q;,&q;productName&q;:&q;Media Playback&q;,&q;productPageUrlLinkTo&q;:&q;https://developer.niceincontact.com/API/MediaPlaybackAPI&q;,&q;plansSupported&q;:[&q;All&q;],&q;regionsSupported&q;:[&q;Global&q;,&q;US&q;,&q;CA&q;,&q;MEX&q;,&q;EUR&q;,&q;ASIA&q;,&q;AUS&q;,&q;AFR&q;,&q;SA&q;],&q;showInProductNavigation&q;:false,&q;showOnApiProductLandingPage&q;:true,&q;apiProductPageIcon&q;:{&q;title&q;:&q;rccc icon&q;,&q;url&q;:&q;//images.ctfassets.net/up8h5u10ttz3/3dkPkQCOduhiCtYz7e46l3/b127bdb62b3e97d47cfb200c794c87f5/rccc_icon.png&q;},&q;apiProductPageDescription&q;:&q;Use the Media Playback API to access recording media and metadata for voice, chat, and email forms of information. &q;,&q;productMenuLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;1w5ICPJVkwHlUUTHDV8JZX&q;,&q;ctaInternalName&q;:&q;NICE - Media Playback APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/MediaPlaybackAPI&q;}],&q;apiProductPageResourcesLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;1w5ICPJVkwHlUUTHDV8JZX&q;,&q;ctaInternalName&q;:&q;NICE - Media Playback APIs Reference&q;,&q;ctaText&q;:&q;API Reference&q;,&q;ctaUrl&q;:&q;https://developer.niceincontact.com/API/MediaPlaybackAPI&q;}]},{&q;contentTypeId&q;:&q;coreProduct&q;,&q;entryId&q;:&q;1VTwAss9Ahp83vuyqAjkJr&q;,&q;internalName&q;:&q;NICE - Digital Engagement APIs&q;,&q;productName&q;:&q;Digital Engagement&q;,&q;productPageUrlLinkTo&q;:&q;https://developer.niceincontact.com/API/DigitalEngagementAPI&q;,&q;plansSupported&q;:[&q;All&q;],&q;regionsSupported&q;:[&q;Global&q;,&q;US&q;,&q;CA&q;,&q;MEX&q;,&q;EUR&q;,&q;ASIA&q;,&q;AUS&q;,&q;AFR&q;,&q;SA&q;],&q;showInProductNavigation&q;:false,&q;showOnApiProductLandingPage&q;:true,&q;apiProductPageIcon&q;:{&q;title&q;:&q;rccc icon&q;,&q;url&q;:&q;//images.ctfassets.net/up8h5u10ttz3/3dkPkQCOduhiCtYz7e46l3/b127bdb62b3e97d47cfb200c794c87f5/rccc_icon.png&q;},&q;apiProductPageDescription&q;:&q;The Digital Engagement API can be used to establish an connection between the NICE platform and a third party messaging app. Connections could be for social media, direct messaging, or internet based forums.&q;,&q;productMenuLinks&q;:[{&q;contentTypeId&q;:&q;componentCta&q;,&q;entryId&q;:&q;102NrM5wKP1zOB96E8tIDx&q;,&q;ctaInternalName&q;:&q;NICE - 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