Servicemanagement für große Unternehmen

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data-link=" /fr/solutions/enterprise-service-management"> Français </option> <option value="Svenska" lang="sv-SE" data-link=" /se/solutions/enterprise-service-management"> Svenska </option> <option value="Español (España)" lang="es" data-link=" /es/solutions/enterprise-service-management"> Español (España) </option> <option value="Español (América Latina)" lang="es-latam" data-link=" /latam/solutions/enterprise-service-management"> Español (América Latina) </option> <option value="Português (Brasil)" lang="pt-br" data-link=" /br/solutions/enterprise-service-management"> Português (Brasil) </option> <option value="日本語" lang="ja" data-link=" /jp/solutions/enterprise-service-management"> 日本語 </option> <option value="한국어" lang="ko" data-link=" /ko/solutions/enterprise-service-management"> 한국어 </option> <option value="Italiano" lang="it" data-link=" /it/solutions/enterprise-service-management"> Italiano </option> <option value="Thai" lang="th" data-link=" /th/solutions/enterprise-service-management"> Thai </option> <option value="Polski" lang="pl" data-link=" /pl/solutions/enterprise-service-management"> Polski </option> <option value="Türkçe" lang="tr" data-link=" /tr/solutions/enterprise-service-management"> Türkçe </option> <option value="Pусский" data-link="https://ru.freshservice.com">Pусский</option> </select> </form>  </li> <li class="nav-main-item caps-heading-12 nav-main-item-button hide-in-desktop " > <a title="Start Free Trial" class="button button--solid " rel="" role="button" target="_self" href="https://www.freshworks.com/products/"> Start Free Trial</a> </li> </ul> <ul class="l-nav-list nav-company-menu"> <li class="nav-main-item caps-heading-12 home-link"> <span class="nav-sub-item nav-company-logo"> <a tabindex="-1" href="https://www.freshworks.com/de"> <img class="logo logo-fworks " src="/static-assets/images/common/company/logos/logo-fworks-white.svg" alt="Freshworks" /> </a> </span> </li> <li class="nav-main-item 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value="Nederlands" lang="nl" data-link=" /nl/solutions/enterprise-service-management"> Nederlands </option> <option value="Français" lang="fr" data-link=" /fr/solutions/enterprise-service-management"> Français </option> <option value="Svenska" lang="sv-SE" data-link=" /se/solutions/enterprise-service-management"> Svenska </option> <option value="Español (España)" lang="es" data-link=" /es/solutions/enterprise-service-management"> Español (España) </option> <option value="Español (América Latina)" lang="es-latam" data-link=" /latam/solutions/enterprise-service-management"> Español (América Latina) </option> <option value="Português (Brasil)" lang="pt-br" data-link=" /br/solutions/enterprise-service-management"> Português (Brasil) </option> <option value="日本語" lang="ja" data-link=" /jp/solutions/enterprise-service-management"> 日本語 </option> <option value="한국어" lang="ko" data-link=" /ko/solutions/enterprise-service-management"> 한국어 </option> <option value="Italiano" lang="it" data-link=" /it/solutions/enterprise-service-management"> Italiano </option> <option value="Thai" lang="th" data-link=" /th/solutions/enterprise-service-management"> Thai </option> <option value="Polski" lang="pl" data-link=" /pl/solutions/enterprise-service-management"> Polski </option> <option value="Türkçe" lang="tr" data-link=" /tr/solutions/enterprise-service-management"> Türkçe </option> <option value="Pусский" data-link="https://ru.freshservice.com">Pусский</option> </select> </form>  </li> </ul> </div> </div> <script type="text/javascript"> FW.onLoad(function () { if (window.innerWidth <= 960) { FW.$('.nav-label:not(.nav-secondary-item .nav-label), .hide-in-mobile a, .lang-selector select, .nav-secondary-item .nav-sub-label').attr('tabindex', -1); }; }); </script> </nav> <script type="text/javascript"> // Activate the navigation elements FW.onLoad(function () { FW.navigation.navLoader(); }); </script> </header> <a class="main__anchor" id="main-content"></a> <section class="banner-right first-fold gradient-light " id ="46980977508810" > <div class="l-page container pb-lg l-home banner-right-image"> <div class="row "> <div class="col-md-6 mobile-center-desktop-left-align mb-lg banner-text-content "> <h1 class="h2">Optimieren Sie Ihr Enterprise-Service-Management</h1> <p class="sub-text">Schluss mit Silodenken in großen Unternehmen.</p> <p class="sub-text">Nutzen Sie die Vorteile von intelligentem Service-Management, um Prozesse effizienter zu gestalten und Ihre Mitarbeiter zu motivieren.</p> <div class="mt-md"> <a title="" class="button button--solid " rel="" role="button" target="_self" href="https://www.freshworks.com/de/freshservice/anmelden/"> Kostenlos testen</a> <a title="" class="button button--solid " rel="" role="button" target="_self" href="https://www.freshworks.com/de/freshservice/demo-request/"> DEMO ANFORDERN</a> </div> </div> <div class="col-md-6 "> <div class="lazy-image-wrapper loaded " style=""> <img class="original-image fadeIn " alt="banner image" title="" src="https://website-assets-fs.freshworks.com/attachments/ck9a27xtn0059xwfzyjwszhx5-banner-image.svg" srcset="" fetchpriority="high" /> </div> </div> </div> </div> </section> <div class="l-page container "> <div class="section-light-bg note-widget border-box "> <h2 class="align-center">Ihre Teams werden Freshservice lieben</h2> <p class="testimonial-20">Motivieren Sie Ihre Mitarbeiter mit einer Enterprise-Plattform, die es es einfach macht, Aufgaben zu erledigen. Arbeiten Sie effizienter und steigern Sie die Zufriedenheit Ihrer Mitarbeiter mit einem Service-Management-Tool, das Transparenz schafft und Zusammenarbeit fördert.</p> </div> </div> <section id="146163041138604" class="section-bucket section-text-media l-section section-light-bg "> <div class="feature-screenshot-right "> <div class="l-page container"> <div class="row "> <div id="feature-content-120062498078139" class=" feature-screenshot-right__content col-md-7"> <h2 class="feature-heading">Verschaffen Sie Ihren Teams eine 360-Grad-Ansicht aller Operationen</h2> <p>In nur einem System verfolgen Sie die Anzahl der eingehenden Anfragen sowie ausstehende Freigaben und erhalten Updates zu allen Geschäftsprozessen.</p> <p>Definieren Sie einheitliche Workflows durch einfaches Drag-und-Drop für unterschiedliche Arbeitsphasen. Nützen Sie Aufgaben und Unteraufgaben, erstellen Sie automatisierte Freigaben und Rückfragen für bessere IT-Governance.</p> </div> <div class="feature-screenshot-right__media feature-screenshot__media-container col-md-5"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://website-assets-fs.freshworks.com/attachments/ck9a76ghq00wrxwfzehi3ij79-tile-3.one-half.png" data-srcset="https://website-assets-fs.freshworks.com/attachments/ck9a76ghq00wrxwfzehi3ij79-tile-3.full.png 2x" src="https://website-assets-fs.freshworks.com/attachments/ck9a76ghq00wrxwfzehi3ij79-tile-3.one-sixth.png" srcset="https://website-assets-fs.freshworks.com/attachments/ck9a76ghq00wrxwfzehi3ij79-tile-3.one-sixth.png 2x" alt="tile 3" /> <img class="original-image fadeIn " alt="tile 3" title="" src="" srcset="" /> </div> </div> </div> </div> </div> <script type="text/javascript"> FW.onLoad(function () { const $featureContent = FW.$('#feature-content-120062498078139'); const $featureHeading = $featureContent.find('.feature-heading'); const heading = $featureHeading.length > 1 ? $featureHeading[1].textContent : $featureHeading[0].textContent; const $link = $featureContent.find('p.forward--link a'); const ariaLabel = heading + " - " + $link.text(); if($link.length && ariaLabel){ $link.attr('aria-label',ariaLabel); } }); </script> </section> <section id="93961955017728" class="section-bucket section-text-media l-section "> <div class="feature-screenshot-left "> <div class="l-page container"> <div class="row "> <div id="feature-content-107882244649984" class=" feature-screenshot-left__content col-md-7"> <h2 class="feature-heading">Ein universeller Service-Katalog für alle internen Dienstleistungen</h2> <p>Richten Sie ein organisationsweites Service-Portal ein, das es Mitarbeitern ermöglicht, Anfragen über mehrere Kanäle zu stellen.</p> <p>Skalieren Sie den internen Support mit Self-Service-Angeboten – hosten Sie FAQs, Anleitungen und Unternehmensrichtlinien auf dem internen Portal und stellen Sie so einen einfachen Zugriff sicher.</p> </div> <div class="feature-screenshot-left__media feature-screenshot__media-container col-md-5"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://website-assets-fs.freshworks.com/attachments/ck9a780im01gnqzg19mfnl056-tile-4.one-half.png" data-srcset="https://website-assets-fs.freshworks.com/attachments/ck9a780im01gnqzg19mfnl056-tile-4.full.png 2x" src="https://website-assets-fs.freshworks.com/attachments/ck9a780im01gnqzg19mfnl056-tile-4.one-sixth.png" srcset="https://website-assets-fs.freshworks.com/attachments/ck9a780im01gnqzg19mfnl056-tile-4.one-sixth.png 2x" alt="tile 4" /> <img class="original-image fadeIn " alt="tile 4" title="" src="" srcset="" /> </div> </div> </div> </div> </div> <script type="text/javascript"> FW.onLoad(function () { const $featureContent = FW.$('#feature-content-107882244649984'); const $featureHeading = $featureContent.find('.feature-heading'); const heading = $featureHeading.length > 1 ? $featureHeading[1].textContent : $featureHeading[0].textContent; const $link = $featureContent.find('p.forward--link a'); const ariaLabel = heading + " - " + $link.text(); if($link.length && ariaLabel){ $link.attr('aria-label',ariaLabel); } }); </script> </section> <section id="15660325836297" class="section-bucket section-text-media l-section section-light-bg "> <div class="feature-screenshot-right "> <div class="l-page container"> <div class="row "> <div id="feature-content-92221918813749" class=" feature-screenshot-right__content col-md-7"> <h2 class="feature-heading">Effektives Service-Management bringt Teams und Tools zusammen</h2> <p>Erkennen Sie wiederkehrende Anfragen, steigern Sie die Lösungszeit und verbessern Sie den Zugriff auf Apps, Systeme und mehr. Ein zentraler Ort macht das Teilen von Informationen einfacher und hilft verschiedenen Teams über eine einheitliche Plattform in Verbindung zu bleiben.</p> <div class="pt-sm mobile-align-center"> <a title="" class="button button--solid " rel="" role="button" target="_self" href="https://www.freshworks.com/de/freshservice/anmelden/"> ausprobieren</a> </div> </div> <div class="feature-screenshot-right__media feature-screenshot__media-container col-md-5"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://website-assets-fs.freshworks.com/attachments/ck9a78ssm02iwvng15201vtqb-tile-4-reduce-business-friction-by-bringing-all-teams-and-tools-in-one-place.one-half.png" data-srcset="https://website-assets-fs.freshworks.com/attachments/ck9a78ssm02iwvng15201vtqb-tile-4-reduce-business-friction-by-bringing-all-teams-and-tools-in-one-place.full.png 2x" src="https://website-assets-fs.freshworks.com/attachments/ck9a78ssm02iwvng15201vtqb-tile-4-reduce-business-friction-by-bringing-all-teams-and-tools-in-one-place.one-sixth.png" srcset="https://website-assets-fs.freshworks.com/attachments/ck9a78ssm02iwvng15201vtqb-tile-4-reduce-business-friction-by-bringing-all-teams-and-tools-in-one-place.one-sixth.png 2x" alt="tile 4 reduce business friction by bringing all teams and tools in one place" /> <img class="original-image fadeIn " alt="tile 4 reduce business friction by bringing all teams and tools in one place" title="" src="" srcset="" /> </div> </div> </div> </div> </div> <script type="text/javascript"> FW.onLoad(function () { const $featureContent = FW.$('#feature-content-92221918813749'); const $featureHeading = $featureContent.find('.feature-heading'); const heading = $featureHeading.length > 1 ? $featureHeading[1].textContent : $featureHeading[0].textContent; const $link = $featureContent.find('p.forward--link a'); const ariaLabel = heading + " - " + $link.text(); if($link.length && ariaLabel){ $link.attr('aria-label',ariaLabel); } }); </script> </section> <section id="41760868896816" class="section-bucket section-text-media l-section "> <div class="feature-screenshot-left "> <div class="l-page container"> <div class="row "> <div id="feature-content-40020832692782" class=" feature-screenshot-left__content col-md-7"> <h2 class="feature-heading">Statten Sie Ihre Teams mit einem intelligenten Service-Management-Tool aus</h2> <p>Verringern Sie die IT-Abhängigkeit mit problemloser Wartung, keinen Ausfallzeiten und minimalem Training.</p> <p>Skalieren Sie Ihren Servicedesk und passen Sie ihn mit programmierfreien Konfigurationen sowie einem wachsenden Marktplatz für Apps und Integrationen an.</p> </div> <div class="feature-screenshot-left__media feature-screenshot__media-container col-md-5"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://website-assets-fs.freshworks.com/attachments/ck9a03d8y0116ldfzszfye7f1-tile-5.svg" data-srcset="https://website-assets-fs.freshworks.com/attachments/ck9a03d8y0116ldfzszfye7f1-tile-5.svg" src="https://website-assets-fs.freshworks.com/attachments/ck9a03d8y0116ldfzszfye7f1-tile-5.svg" srcset="https://website-assets-fs.freshworks.com/attachments/ck9a03d8y0116ldfzszfye7f1-tile-5.svg 2x" alt="tile 5" /> <img class="original-image fadeIn " alt="tile 5" title="" src="" srcset="" /> </div> </div> </div> </div> </div> <script type="text/javascript"> FW.onLoad(function () { const $featureContent = FW.$('#feature-content-40020832692782'); const $featureHeading = $featureContent.find('.feature-heading'); const heading = $featureHeading.length > 1 ? $featureHeading[1].textContent : $featureHeading[0].textContent; const $link = $featureContent.find('p.forward--link a'); const ariaLabel = heading + " - " + $link.text(); if($link.length && ariaLabel){ $link.attr('aria-label',ariaLabel); } }); </script> </section> <section id="" class="l-section casestudy-resource-section " data-scroll-target="" > <div id="" class="l-page container align-center "> <div class="l-section-heading align-center"> <h2 class="align-center">Modernes Service-Management für große Unternehmen</h2> </div> <div class="row" id="resource-card-row-5220108612102"> <a class="card-item " href="https://www.freshworks.com/de/freshservice/solutions/enterprise-service-management/finance/" target="_blank" rel=" noopener" data-filter="card-item" aria-label=""> <div class="card-box col-sm-4 col-md-3 resource-casestudy"> <div class="resource-box"> <div class="resource-box-left"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image resources-box-image" data-src="https://website-assets-fs.freshworks.com/attachments/ck9a6d9sx0277ldfz80o0susq-finance-2x-8.one-half.png" data-srcset="https://website-assets-fs.freshworks.com/attachments/ck9a6d9sx0277ldfz80o0susq-finance-2x-8.full.png 2x" src="https://website-assets-fs.freshworks.com/attachments/ck9a6d9sx0277ldfz80o0susq-finance-2x-8.one-sixth.png" srcset="https://website-assets-fs.freshworks.com/attachments/ck9a6d9sx0277ldfz80o0susq-finance-2x-8.one-sixth.png 2x" alt="finance 2x 8" /> <img class="original-image fadeIn resources-box-image width-auto " alt="finance 2x 8" title="" src="" srcset="" /> </div> </div> <div class="resource-box-right "> <h5>Finanzteams</h5> <p>Mit automatisierten Genehmigungs-Workflows sind die Teams jederzeit auditbereit </p> </div> </div> </div> </a> <a class="card-item " href="https://www.freshworks.com/de/freshservice/solutions/enterprise-service-management/hr/" target="_blank" rel=" noopener" data-filter="card-item" aria-label=""> <div class="card-box col-sm-4 col-md-3 resource-casestudy"> <div class="resource-box"> <div class="resource-box-left"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image resources-box-image" data-src="https://website-assets-fs.freshworks.com/attachments/ck9a6eiyo01ckqzg1g5zwrfyn-hr-2x-8.one-half.png" data-srcset="https://website-assets-fs.freshworks.com/attachments/ck9a6eiyo01ckqzg1g5zwrfyn-hr-2x-8.full.png 2x" src="https://website-assets-fs.freshworks.com/attachments/ck9a6eiyo01ckqzg1g5zwrfyn-hr-2x-8.one-sixth.png" srcset="https://website-assets-fs.freshworks.com/attachments/ck9a6eiyo01ckqzg1g5zwrfyn-hr-2x-8.one-sixth.png 2x" alt="hr 2x 8" /> <img class="original-image fadeIn resources-box-image width-auto " alt="hr 2x 8" title="" src="" srcset="" /> </div> </div> <div class="resource-box-right "> <h5>Personalteams</h5> <p>Richten Sie ein vereinheitlichtes Mitarbeiterportal ein, um Richtlinien und mehr zu veröffentlichen</p> </div> </div> </div> </a> <a class="card-item " href="https://www.freshworks.com/de/freshservice/solutions/enterprise-service-management/facilities/" target="_blank" rel=" noopener" data-filter="card-item" aria-label=""> <div class="card-box col-sm-4 col-md-3 resource-casestudy"> <div class="resource-box"> <div class="resource-box-left"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image resources-box-image" data-src="https://website-assets-fs.freshworks.com/attachments/ck9ay2jfd01ltqzg1ozt1jgqn-facility-team.one-half.png" data-srcset="https://website-assets-fs.freshworks.com/attachments/ck9ay2jfd01ltqzg1ozt1jgqn-facility-team.full.png 2x" src="https://website-assets-fs.freshworks.com/attachments/ck9ay2jfd01ltqzg1ozt1jgqn-facility-team.one-sixth.png" srcset="https://website-assets-fs.freshworks.com/attachments/ck9ay2jfd01ltqzg1ozt1jgqn-facility-team.one-sixth.png 2x" alt="facility team" /> <img class="original-image fadeIn resources-box-image width-auto " alt="facility team" title="" src="" srcset="" /> </div> </div> <div class="resource-box-right "> <h5>Anlagenteams</h5> <p>Sichern Sie eine vollständig funktionierende und bequeme Arbeitsumgebung</p> </div> </div> </div> </a> <a class="card-item " href="https://www.freshworks.com/de/freshservice/solutions/enterprise-service-management/marketing/" target="_blank" rel=" noopener" data-filter="card-item" aria-label=""> <div class="card-box col-sm-4 col-md-3 resource-casestudy"> <div class="resource-box"> <div class="resource-box-left"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image resources-box-image" data-src="https://website-assets-fs.freshworks.com/attachments/ck9a6qvrl00qxxwfz92ee769f-marketing-2x-8.one-half.png" data-srcset="https://website-assets-fs.freshworks.com/attachments/ck9a6qvrl00qxxwfz92ee769f-marketing-2x-8.full.png 2x" src="https://website-assets-fs.freshworks.com/attachments/ck9a6qvrl00qxxwfz92ee769f-marketing-2x-8.one-sixth.png" srcset="https://website-assets-fs.freshworks.com/attachments/ck9a6qvrl00qxxwfz92ee769f-marketing-2x-8.one-sixth.png 2x" alt="marketing 2x 8" /> <img class="original-image fadeIn resources-box-image width-auto " alt="marketing 2x 8" title="" src="" srcset="" /> </div> </div> <div class="resource-box-right "> <h5>marketingteams</h5> <p>Starten Sie Offensiven genau zur richtigen Zeit sowie mit vollständiger Sichtbarkeit und Kontrolle</p> </div> </div> </div> </a> </div> </div> </section> <section id="" data-text-list="[]" data-scroll-target="#" class=" align-center pattern-light " > <div class="container banner-content l-banner " data-scroll-target=""> <h1 class="h2">Erleben Sie modernes Enterprise-Management</h1> <p class="sub-text">Testen Sie Freshservice 14 Tage lang kostenlos und lernen Sie Funktionen kennen, die größeren und großen Unternehmen helfen, Ihre IT besser zu managen.</p> <div class="align-center pt-md pb-xs"> <a title="" class="button button--solid " rel="noopener" role="button" target="_blank" href="https://www.freshworks.com/de/freshservice/anmelden/"> KOSTENLOS TESTEN</a> </div> </div> </section> <script type="text/javascript" defer> window.socTrack = { siteid: 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