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Security, privacy and compliance | Jam Documentation
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--primary-color-400: 99 154 210; --primary-color-500: 60 129 199; --primary-color-600: 48 103 159; --primary-color-700: 36 77 119; --primary-color-800: 24 52 80; --primary-color-900: 12 26 40; --contrast-primary-50: 0 0 0; --contrast-primary-100: 0 0 0; --contrast-primary-200: 0 0 0; --contrast-primary-300: 0 0 0; --contrast-primary-400: 0 0 0; --contrast-primary-500: 0 0 0; --contrast-primary-600: 255 255 255; --contrast-primary-700: 255 255 255; --contrast-primary-800: 255 255 255; --contrast-primary-900: 255 255 255; --primary-base-50: 236 242 249; --primary-base-100: 216 230 244; --primary-base-200: 177 205 233; --primary-base-300: 138 179 221; --primary-base-400: 99 154 210; --primary-base-500: 60 129 199; --primary-base-600: 48 103 159; --primary-base-700: 36 77 119; --primary-base-800: 24 52 80; --primary-base-900: 12 26 40; --header-background-50: 255 255 255; --header-background-100: 255 255 255; --header-background-200: 255 255 255; --header-background-300: 255 255 255; --header-background-400: 255 255 255; --header-background-500: 255 255 255; --header-background-600: 204 204 204; --header-background-700: 153 153 153; --header-background-800: 102 102 102; --header-background-900: 51 51 51; --header-link-50: 236 242 249; --header-link-100: 216 230 244; --header-link-200: 177 205 233; --header-link-300: 138 179 221; --header-link-400: 99 154 210; --header-link-500: 60 129 199; --header-link-600: 48 103 159; --header-link-700: 36 77 119; --header-link-800: 24 52 80; --header-link-900: 12 26 40; --header-button-text-50: 230 230 230; --header-button-text-100: 204 204 204; --header-button-text-200: 153 153 153; --header-button-text-300: 102 102 102; --header-button-text-400: 51 51 51; --header-button-text-500: 0 0 0; --header-button-text-600: 0 0 0; --header-button-text-700: 0 0 0; --header-button-text-800: 0 0 0; --header-button-text-900: 0 0 0; } .dark { --primary-color-50: 240 247 255; --primary-color-100: 224 239 254; --primary-color-200: 193 223 253; --primary-color-300: 162 207 252; --primary-color-400: 131 191 251; --primary-color-500: 100 175 250; --primary-color-600: 80 140 200; --primary-color-700: 60 105 150; --primary-color-800: 40 70 100; --primary-color-900: 20 35 50; --primary-base-50: 240 247 255; --primary-base-100: 224 239 254; --primary-base-200: 193 223 253; --primary-base-300: 162 207 252; --primary-base-400: 131 191 251; --primary-base-500: 100 175 250; --primary-base-600: 80 140 200; --primary-base-700: 60 105 150; --primary-base-800: 40 70 100; --primary-base-900: 20 35 50; --contrast-primary-50: 0 0 0; --contrast-primary-100: 0 0 0; --contrast-primary-200: 0 0 0; --contrast-primary-300: 0 0 0; --contrast-primary-400: 0 0 0; --contrast-primary-500: 0 0 0; --contrast-primary-600: 0 0 0; --contrast-primary-700: 255 255 255; --contrast-primary-800: 255 255 255; --contrast-primary-900: 255 255 255; --header-background-50: 230 230 230; --header-background-100: 204 204 204; --header-background-200: 153 153 153; 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class="text-dark/7 pt-1.5 pb-2 dark:text-light/7"><svg style="mask-image:url(https://ka-p.fontawesome.com/releases/v6.6.0/svgs/regular/magnifying-glass.svg?v=2&token=a463935e93);mask-repeat:no-repeat;mask-position:center" class="gb-icon shrink-0 size-4"></svg></div><span class="flex-1">Search</span><span class="hidden md:inline justify-end text-xs text-dark/5 contrast-more:text-dark dark:text-light/5 contrast-more:dark:text-light [font-feature-settings:"calt",_"case"]">Ctrl +<!-- -->鈥咾</span></button><!--/$--></div></div></div></header><div class="scroll-nojump"><div class="flex flex-col lg:flex-row px-4 sm:px-6 md:px-8 max-w-screen-2xl mx-auto page-full-width:max-w-full min-h-[calc(100vh-64px)]"><aside class="relative group flex flex-col basis-full bg-light grow-0 shrink-0 shadow-thinbottom navigation-open:shadow-dark/2 z-[1] top-0 h-[100vh] lg:basis-72 lg:navigation-open:border-b-0 lg:sticky dark:bg-dark dark:navigation-open:shadow-light/2 page-no-toc:hidden lg:top-16 lg:h-[calc(100vh_-_4rem)]"><div class="pt-4 hidden lg:flex flex-grow flex-col overflow-y-auto lg:gutter-stable lg:pr-2 group-hover:[&::-webkit-scrollbar]:bg-dark/1 group-hover:[&::-webkit-scrollbar-thumb]:bg-dark/3 [&::-webkit-scrollbar]:bg-transparent [&::-webkit-scrollbar-thumb]:bg-transparent dark:[&::-webkit-scrollbar]:bg-transparent dark:[&::-webkit-scrollbar-thumb]:bg-transparent dark:group-hover:[&::-webkit-scrollbar]:bg-light/1 dark:group-hover:[&::-webkit-scrollbar-thumb]:bg-light/3 navigation-open:flex lg:-ml-5 lg:pb-20"><ul class="flex flex-1 flex-col gap-y-0.5"><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/">Welcome to Jam</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/get-started">Get Started</a></div></li><li class="flex flex-col"><div class="flex items-center gap-3 px-5 pt-6 pb-1.5 text-xs tracking-wide font-semibold uppercase z-[1] sticky -top-4 bg-gradient-to-b from-light to-transparent from-65% dark:from-dark dark:tracking-wider dark:to-transparent">Company</div><ul class="flex flex-1 flex-col gap-y-0.5"><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/company/mission-and-values">Mission and values</a></div></li><li class="flex flex-col"><div><a aria-current="page" class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-primary-500 font-semibold text-primary hover:bg-primary/3 dark:before:border-primary-400 dark:text-primary-400 hover:before:border-primary dark:hover:bg-primary-500/3 dark:hover:before:border-primary" href="/docs/company/security-privacy-and-compliance">Security, privacy and compliance</a></div></li></ul></li><li class="flex flex-col"><div class="flex items-center gap-3 px-5 pt-6 pb-1.5 text-xs tracking-wide font-semibold uppercase z-[1] sticky -top-4 bg-gradient-to-b from-light to-transparent from-65% dark:from-dark dark:tracking-wider dark:to-transparent">Product Features</div><ul class="flex flex-1 flex-col gap-y-0.5"><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/instant-replay">Instant Replay<span class="group relative rounded-full straight-corners:rounded-sm w-5 h-5 after:grid-area-1-1 after:absolute after:-top-1 after:grid after:-left-1 after:w-7 after:h-7 hover:bg-dark/2 hover:text-current dark:hover:bg-light/2 dark:hover:text-current"><svg style="mask-image:url(https://ka-p.fontawesome.com/releases/v6.6.0/svgs/regular/chevron-right.svg?v=2&token=a463935e93);mask-repeat:no-repeat;mask-position:center" class="gb-icon grid flex-shrink-0 size-3 m-1 text-current transition-transform [opacity:0.40] group-hover:[opacity:1] rotate-0"></svg></span></a><div class="[&_ul>li]:opacity-1" style="opacity:0;height:0px;display:none"><ul class="flex flex-1 flex-col gap-y-0.5 ms-5 my-2 border-l border-dark/3 dark:border-light/2"><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/instant-replay/performance">Performance</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/instant-replay/privacy">Privacy</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/instant-replay/iframe-and-canvas-support">iFrame & canvas support</a></div></li></ul></div></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/video-screen-recording">Video Screen Recording<span class="group relative rounded-full straight-corners:rounded-sm w-5 h-5 after:grid-area-1-1 after:absolute after:-top-1 after:grid after:-left-1 after:w-7 after:h-7 hover:bg-dark/2 hover:text-current dark:hover:bg-light/2 dark:hover:text-current"><svg style="mask-image:url(https://ka-p.fontawesome.com/releases/v6.6.0/svgs/regular/chevron-right.svg?v=2&token=a463935e93);mask-repeat:no-repeat;mask-position:center" class="gb-icon grid flex-shrink-0 size-3 m-1 text-current transition-transform [opacity:0.40] group-hover:[opacity:1] rotate-0"></svg></span></a><div class="[&_ul>li]:opacity-1" style="opacity:0;height:0px;display:none"><ul class="flex flex-1 flex-col gap-y-0.5 ms-5 my-2 border-l border-dark/3 dark:border-light/2"><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/video-screen-recording/desktop-recording">Desktop Recording</a></div></li></ul></div></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/screenshot">Screenshot<span class="group relative rounded-full straight-corners:rounded-sm w-5 h-5 after:grid-area-1-1 after:absolute after:-top-1 after:grid after:-left-1 after:w-7 after:h-7 hover:bg-dark/2 hover:text-current dark:hover:bg-light/2 dark:hover:text-current"><svg style="mask-image:url(https://ka-p.fontawesome.com/releases/v6.6.0/svgs/regular/chevron-right.svg?v=2&token=a463935e93);mask-repeat:no-repeat;mask-position:center" class="gb-icon grid flex-shrink-0 size-3 m-1 text-current transition-transform [opacity:0.40] group-hover:[opacity:1] rotate-0"></svg></span></a><div class="[&_ul>li]:opacity-1" style="opacity:0;height:0px;display:none"><ul class="flex flex-1 flex-col gap-y-0.5 ms-5 my-2 border-l border-dark/3 dark:border-light/2"><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/screenshot/full-screen-screenshot">Full screen screenshot</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/screenshot/screenshot-hover-states">Screenshot hover states</a></div></li></ul></div></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/dev-tools">Dev Tools<span class="group relative rounded-full straight-corners:rounded-sm w-5 h-5 after:grid-area-1-1 after:absolute after:-top-1 after:grid after:-left-1 after:w-7 after:h-7 hover:bg-dark/2 hover:text-current dark:hover:bg-light/2 dark:hover:text-current"><svg style="mask-image:url(https://ka-p.fontawesome.com/releases/v6.6.0/svgs/regular/chevron-right.svg?v=2&token=a463935e93);mask-repeat:no-repeat;mask-position:center" class="gb-icon grid flex-shrink-0 size-3 m-1 text-current transition-transform [opacity:0.40] group-hover:[opacity:1] rotate-0"></svg></span></a><div class="[&_ul>li]:opacity-1" style="opacity:0;height:0px;display:none"><ul class="flex flex-1 flex-col gap-y-0.5 ms-5 my-2 border-l border-dark/3 dark:border-light/2"><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/dev-tools/security">Security</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/dev-tools/network-req-resp-bodies">Network req/resp bodies</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/dev-tools/graphql">GraphQL</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/dev-tools/jam.metadata">Jam.Metadata</a></div></li></ul></div></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/jam-for-incognito">Jam for Incognito</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/mobile-inspector">Mobile inspector</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/jamgpt">JamGPT</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/keyboard-shortcuts">Keyboard shortcuts</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/team-workspaces">Team Workspaces</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/single-sign-on">Single Sign-On</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/jam-for-customer-support">Jam for Customer Support<span class="group relative rounded-full straight-corners:rounded-sm w-5 h-5 after:grid-area-1-1 after:absolute after:-top-1 after:grid after:-left-1 after:w-7 after:h-7 hover:bg-dark/2 hover:text-current dark:hover:bg-light/2 dark:hover:text-current"><svg style="mask-image:url(https://ka-p.fontawesome.com/releases/v6.6.0/svgs/regular/chevron-right.svg?v=2&token=a463935e93);mask-repeat:no-repeat;mask-position:center" class="gb-icon grid flex-shrink-0 size-3 m-1 text-current transition-transform [opacity:0.40] group-hover:[opacity:1] rotate-0"></svg></span></a><div class="[&_ul>li]:opacity-1" style="opacity:0;height:0px;display:none"><ul class="flex flex-1 flex-col gap-y-0.5 ms-5 my-2 border-l border-dark/3 dark:border-light/2"><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/jam-for-customer-support/getting-started-with-jam.js">Getting started with jam.js</a></div></li></ul></div></div></li></ul></li><li class="flex flex-col"><div class="flex items-center gap-3 px-5 pt-6 pb-1.5 text-xs tracking-wide font-semibold uppercase z-[1] sticky -top-4 bg-gradient-to-b from-light to-transparent from-65% dark:from-dark dark:tracking-wider dark:to-transparent">Integrations</div><ul class="flex flex-1 flex-col gap-y-0.5"><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/integrations/asana">Asana</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/integrations/clickup">ClickUp</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/integrations/figma">Figma</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/integrations/github">GitHub</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/integrations/gitlab">GitLab</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/integrations/jira">Jira</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/integrations/linear">Linear</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/integrations/notion">Notion</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/integrations/sentry">Sentry</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/integrations/slack">Slack</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/integrations/azure-devops">Azure DevOps</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/integrations/fullstory">Fullstory</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/integrations/logrocket">LogRocket</a></div></li></ul></li><li class="flex flex-col"><div class="flex items-center gap-3 px-5 pt-6 pb-1.5 text-xs tracking-wide font-semibold uppercase z-[1] sticky -top-4 bg-gradient-to-b from-light to-transparent from-65% dark:from-dark dark:tracking-wider dark:to-transparent">Downloads and Browsers</div><ul class="flex flex-1 flex-col gap-y-0.5"><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/downloads-and-browsers/browser-support">Browser support</a></div></li></ul></li><li class="flex flex-col"><div class="flex items-center gap-3 px-5 pt-6 pb-1.5 text-xs tracking-wide font-semibold uppercase z-[1] sticky -top-4 bg-gradient-to-b from-light to-transparent from-65% dark:from-dark dark:tracking-wider dark:to-transparent">Configuration</div><ul class="flex flex-1 flex-col gap-y-0.5"><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/configuration/how-to-run-jam-only-on-some-websites">How to run Jam only on some websites</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/configuration/how-to-ignore-logs-from-jam-in-the-developer-console">How to ignore logs from Jam in the developer console</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/configuration/how-to-use-jam-with-local-files">How to use Jam with local files</a></div></li></ul></li></ul><div class="relative z-[2] lg:absolute bottom-0 right-0 left-0 flex flex-col pointer-events-none lg:-left-5"><div class="text-sm text-dark/8 pr-0 pt-2 pb-2 mt-4 mb-4 bg-[size:250%_125%] bg-[position:50%_35%] bg-[radial-gradient(farthest-side_at_50%_-70%,_var(--tw-gradient-stops))] from-transparent from-60% to-light to-80% lg:pr-2 lg:mt-0 lg:mb-0 lg:mr-2 lg:pt-16 dark:text-light/6 dark:dark:to-dark"><a target="_blank" href="https://www.gitbook.com/?utm_source=content&utm_medium=trademark&utm_campaign=tAIPUIiSH7MWC0IHLJuD" class="font-semibold ring-1 ring-inset ring-dark/2 pointer-events-auto transition-colors flex flex-row items-center hover:bg-dark/1 bg-light dark:bg-dark px-4 py-4 rounded-lg straight-corners:rounded-none hover:backdrop-blur-sm lg:ring-0 tracking-[-0.016em] dark:hover:bg-light/1 dark:ring-light/1 border border-dark/2 dark:border-light/2"><svg style="mask-image:url(/~gitbook/static/icons/svgs/custom-icons/gitbook.svg?v=2);mask-repeat:no-repeat;mask-position:center" class="gb-icon size-5 mr-3"></svg>Powered by GitBook</a></div></div></div></aside><div class="flex-1 flex flex-col"><!--$--><div class="flex flex-row-reverse justify-end"><aside class="group/aside hidden xl:flex flex-col basis-56 grow-0 shrink-0 sticky py-8 break-anywhere lg:h-full h-[100vh] page-api-block:xl:max-2xl:z-[1] page-api-block:xl:max-2xl:backdrop-blur-md page-api-block:xl:max-2xl:fixed page-api-block:xl:max-2xl:right-8 page-api-block:xl:max-2xl:w-56 page-api-block:xl:max-2xl:bg-light-2/9 page-api-block:xl:max-2xl:rounded page-api-block:xl:max-2xl:h-auto page-api-block:xl:max-2xl:py-0 page-api-block:xl:max-2xl:mt-3 dark:page-api-block:xl:max-2xl:bg-dark-2/8 lg:max-h-[calc(100vh_-_4rem)] top-16 page-api-block:xl:max-2xl:top-16"><div class="hidden page-api-block:xl:max-2xl:flex flex-row items-center gap-3 text-sm font-semibold px-2 py-2"><svg style="mask-image:url(https://ka-p.fontawesome.com/releases/v6.6.0/svgs/regular/bars.svg?v=2&token=a463935e93);mask-repeat:no-repeat;mask-position:center" class="gb-icon size-3"></svg>On this page</div><div class="overflow-auto flex-1 flex flex-col gap-4 [&::-webkit-scrollbar]:bg-transparent [&::-webkit-scrollbar-thumb]:bg-transparent page-api-block:xl:max-2xl:hidden page-api-block:xl:max-2xl:group-hover/aside:flex"><!--$--><ul class="border-l border-dark/2 dark:border-light/1 pl-1"><li class="flex flex-row relative h-fit"><a href="#soc-2-type-ii-compliance" class="flex flex-row z-10 w-full items-baseline left-[-1px] relative text-sm py-1 ps-3 pe-2 transition-all duration-200 text-neutral-500 dark:text-neutral-400 hover:text-neutral-900 dark:hover:text-neutral-100">SOC 2 Type II Compliance</a></li><li class="flex flex-row relative h-fit"><a href="#infrastructure" class="flex flex-row z-10 w-full items-baseline left-[-1px] relative text-sm py-1 ps-3 pe-2 transition-all duration-200 text-neutral-500 dark:text-neutral-400 hover:text-neutral-900 dark:hover:text-neutral-100">Infrastructure</a></li><li class="flex flex-row relative h-fit"><a href="#does-jam-backup-data" class="flex flex-row z-10 w-full items-baseline left-[-1px] relative text-sm py-1 ps-3 pe-2 transition-all duration-200 text-neutral-500 dark:text-neutral-400 hover:text-neutral-900 dark:hover:text-neutral-100">Does Jam backup data?</a></li><li class="flex flex-row relative h-fit"><a href="#frequency-retention-period" class="flex flex-row z-10 w-full items-baseline left-[-1px] relative text-sm py-1 ps-3 pe-2 transition-all duration-200 text-neutral-500 dark:text-neutral-400 hover:text-neutral-900 dark:hover:text-neutral-100">Frequency Retention period</a></li><li class="flex flex-row relative h-fit"><a href="#encryption" class="flex flex-row z-10 w-full items-baseline left-[-1px] relative text-sm py-1 ps-3 pe-2 transition-all duration-200 text-neutral-500 dark:text-neutral-400 hover:text-neutral-900 dark:hover:text-neutral-100">Encryption</a></li><li class="flex flex-row relative h-fit"><a href="#securing-our-cloud-environment" class="flex flex-row z-10 w-full items-baseline left-[-1px] relative text-sm py-1 ps-3 pe-2 transition-all duration-200 text-neutral-500 dark:text-neutral-400 hover:text-neutral-900 dark:hover:text-neutral-100">Securing our cloud environment</a></li><li class="flex flex-row relative h-fit"><a href="#what-are-jams-practices-for-reacting-to-security-incidents" class="flex flex-row z-10 w-full items-baseline left-[-1px] relative text-sm py-1 ps-3 pe-2 transition-all duration-200 text-neutral-500 dark:text-neutral-400 hover:text-neutral-900 dark:hover:text-neutral-100">What are Jam鈥檚 practices for reacting to security incidents?</a></li><li class="flex flex-row relative h-fit"><a href="#has-jam-deployed-firewalls-and-intrusion-detection-and-prevention-systems-in-your-environment" class="flex flex-row z-10 w-full items-baseline left-[-1px] relative text-sm py-1 ps-3 pe-2 transition-all duration-200 text-neutral-500 dark:text-neutral-400 hover:text-neutral-900 dark:hover:text-neutral-100">Has Jam deployed firewalls and intrusion detection and prevention systems in your environment?</a></li><li class="flex flex-row relative h-fit"><a href="#how-often-is-jam-performing-vulnerability-scans-and-penetration-tests-on-your-own-infrastructure" class="flex flex-row z-10 w-full items-baseline left-[-1px] relative text-sm py-1 ps-3 pe-2 transition-all duration-200 text-neutral-500 dark:text-neutral-400 hover:text-neutral-900 dark:hover:text-neutral-100">How often is Jam performing vulnerability scans and penetration tests on your own infrastructure?</a></li><li class="flex flex-row relative h-fit"><a href="#who-should-i-reach-out-to-if-i-have-a-security-question-about-jam" class="flex flex-row z-10 w-full items-baseline left-[-1px] relative text-sm py-1 ps-3 pe-2 transition-all duration-200 text-neutral-500 dark:text-neutral-400 hover:text-neutral-900 dark:hover:text-neutral-100">Who should I reach out to if I have a security question about Jam?</a></li></ul><!--/$--><div class="flex flex-col gap-3 page-api-block:xl:max-2xl:px-3"><!--$--><div class="flex flex-col items-start gap-2 mt-2"><p class="text-sm text-dark/6 dark:text-light/5">Was this helpful?</p><div class="inline-flex items-center justify-center flex-row rounded-full straight-corners:rounded-sm ring-1 ring-inset ring-dark/2 h-8 dark:ring-light/1"><div class="inline-flex [&>*:last-child]:rounded-r-full [&>*:first-child]:rounded-l-full straight-corners:[&>*:last-child]:rounded-none straight-corners:[&>*:first-child]:rounded-none"><button class="flex flex-col items-center justify-center h-8 w-8 rounded-sm text-dark/6 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fill="currentColor"></path></svg></button><button class="flex flex-col items-center justify-center h-8 w-8 rounded-sm text-dark/6 hover:bg-primary/4 hover:text-primary-600 dark:text-light/5 dark:hover:text-primary-300 dark:hover:bg-primary-300/2" aria-label="Not sure" title="Not sure"><svg width="18" height="18" viewBox="0 0 18 18" fill="none" xmlns="http://www.w3.org/2000/svg"><circle cx="9" cy="9" r="9" fill="currentColor" fill-opacity="0.24"></circle><path fill-rule="evenodd" clip-rule="evenodd" d="M5 8.25C4.58579 8.25 4.25 7.91421 4.25 7.5V6C4.25 5.58579 4.58579 5.25 5 5.25C5.41421 5.25 5.75 5.58579 5.75 6V7.5C5.75 7.91421 5.41421 8.25 5 8.25ZM4.5 12C4.5 11.7239 4.72386 11.5 5 11.5H13C13.2761 11.5 13.5 11.7239 13.5 12C13.5 12.2761 13.2761 12.5 13 12.5H5C4.72386 12.5 4.5 12.2761 4.5 12ZM12.25 7.5C12.25 7.91421 12.5858 8.25 13 8.25C13.4142 8.25 13.75 7.91421 13.75 7.5V6C13.75 5.58579 13.4142 5.25 13 5.25C12.5858 5.25 12.25 5.58579 12.25 6V7.5Z" fill="currentColor"></path></svg></button><button class="flex flex-col items-center justify-center h-8 w-8 rounded-sm text-dark/6 hover:bg-primary/4 hover:text-primary-600 dark:text-light/5 dark:hover:text-primary-300 dark:hover:bg-primary-300/2" aria-label="Yes, it was!" title="Yes, it was!"><svg width="18" height="18" viewBox="0 0 18 18" fill="none" xmlns="http://www.w3.org/2000/svg"><circle cx="9" cy="9" r="9" fill="currentColor" fill-opacity="0.24"></circle><path fill-rule="evenodd" clip-rule="evenodd" d="M5 8.25C4.58579 8.25 4.25 7.91421 4.25 7.5V6C4.25 5.58579 4.58579 5.25 5 5.25C5.41421 5.25 5.75 5.58579 5.75 6V7.5C5.75 7.91421 5.41421 8.25 5 8.25ZM4.66782 11.6263C4.87421 11.4428 5.19025 11.4614 5.3737 11.6678C7.30371 13.8391 10.6963 13.8391 12.6263 11.6678C12.8098 11.4614 13.1258 11.4428 13.3322 11.6263C13.5386 11.8098 13.5572 12.1258 13.3737 12.3322C11.0459 14.951 6.9541 14.951 4.6263 12.3322C4.44284 12.1258 4.46143 11.8098 4.66782 11.6263ZM12.25 7.5C12.25 7.91421 12.5858 8.25 13 8.25C13.4142 8.25 13.75 7.91421 13.75 7.5V6C13.75 5.58579 13.4142 5.25 13 5.25C12.5858 5.25 12.25 5.58579 12.25 6V7.5Z" fill="currentColor"></path></svg></button></div></div></div><!--/$--></div></div><div class="mt-4" data-visual-test="removed"></div></aside><main class="flex-1 relative py-8 lg:px-12 break-anywhere page-api-block:xl:max-2xl:pr-0 page-api-block:max-w-[1654px] page-api-block:mx-auto"><header class="max-w-3xl mx-auto mb-6 space-y-3 page-api-block:ml-0"><h1 class="text-4xl font-bold flex items-center gap-4">Security, privacy and compliance</h1></header><!--$--><div class="[&>*+*]:mt-5 grid whitespace-pre-wrap"><p class="w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0">Jam鈥檚 data privacy and security practices adhere to rigorous enterprise standards. Our infrastructure, data policies and internal corporate processes have been run through extensive security tests by third-party auditors. </p><p class="w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0">Our security policies are supported by quarterly vulnerability tests, and annual exercises as dictated by SOC 2 Type II requirements.</p><p class="w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0">Read more about Jam's security practices and compliance measures below.</p><h2 id="soc-2-type-ii-compliance" class="text-3xl font-semibold group relative grid w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0"><div class="grid grid-area-1-1 relative -ml-6 w-7 border-0 opacity-0 group-hover:opacity-[0] group-focus:opacity-[0] md:group-hover:md:opacity-[1] md:group-focus:md:opacity-[1] mt-[1em]"><a href="#soc-2-type-ii-compliance" aria-label="Direct link to heading" class="inline-flex h-full items-start dark:text-light/3 dark:shadow-none dark:ring-0 leading-tight"><svg style="mask-image:url(https://ka-p.fontawesome.com/releases/v6.6.0/svgs/regular/hashtag.svg?v=2&token=a463935e93);mask-repeat:no-repeat;mask-position:center" class="gb-icon w-3.5 h-[1lh] transition-colors text-transparent group-hover:text-dark/6 dark:group-hover:text-light/5 lg:w-4"></svg></a></div><div class="grid-area-1-1 z-[1] mt-[1em]">SOC 2 Type II Compliance</div></h2><p class="w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0">Jam is SOC 2 Type II compliant. We are happy to share our SOC 2 Type 2 report with qualified customers. You can email security@jam.dev to request the report.</p><h2 id="infrastructure" class="text-3xl font-semibold group relative grid w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0"><div class="grid grid-area-1-1 relative -ml-6 w-7 border-0 opacity-0 group-hover:opacity-[0] group-focus:opacity-[0] md:group-hover:md:opacity-[1] md:group-focus:md:opacity-[1] mt-[1em]"><a href="#infrastructure" aria-label="Direct link to heading" class="inline-flex h-full items-start dark:text-light/3 dark:shadow-none dark:ring-0 leading-tight"><svg style="mask-image:url(https://ka-p.fontawesome.com/releases/v6.6.0/svgs/regular/hashtag.svg?v=2&token=a463935e93);mask-repeat:no-repeat;mask-position:center" class="gb-icon w-3.5 h-[1lh] transition-colors text-transparent group-hover:text-dark/6 dark:group-hover:text-light/5 lg:w-4"></svg></a></div><div class="grid-area-1-1 z-[1] mt-[1em]">Infrastructure</div></h2><p class="w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0">Jam uses Google Cloud Platform as the cloud provider to store data. For GCP, we use the Central US region. Jam uses Cloudflare for CDN. The Chrome extension is distributed through Google鈥檚 Chrome app store.</p><h2 id="does-jam-backup-data" class="text-3xl font-semibold group relative grid w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0"><div class="grid grid-area-1-1 relative -ml-6 w-7 border-0 opacity-0 group-hover:opacity-[0] group-focus:opacity-[0] md:group-hover:md:opacity-[1] md:group-focus:md:opacity-[1] mt-[1em]"><a href="#does-jam-backup-data" aria-label="Direct link to heading" class="inline-flex h-full items-start dark:text-light/3 dark:shadow-none dark:ring-0 leading-tight"><svg style="mask-image:url(https://ka-p.fontawesome.com/releases/v6.6.0/svgs/regular/hashtag.svg?v=2&token=a463935e93);mask-repeat:no-repeat;mask-position:center" class="gb-icon w-3.5 h-[1lh] transition-colors text-transparent group-hover:text-dark/6 dark:group-hover:text-light/5 lg:w-4"></svg></a></div><div class="grid-area-1-1 z-[1] mt-[1em]">Does Jam backup data?</div></h2><p class="w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0">Yes. Our data retention period depends on the frequency of the snapshots.</p><h2 id="frequency-retention-period" class="text-3xl font-semibold group relative grid w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0"><div class="grid grid-area-1-1 relative -ml-6 w-7 border-0 opacity-0 group-hover:opacity-[0] group-focus:opacity-[0] md:group-hover:md:opacity-[1] md:group-focus:md:opacity-[1] mt-[1em]"><a href="#frequency-retention-period" aria-label="Direct link to heading" class="inline-flex h-full items-start dark:text-light/3 dark:shadow-none dark:ring-0 leading-tight"><svg style="mask-image:url(https://ka-p.fontawesome.com/releases/v6.6.0/svgs/regular/hashtag.svg?v=2&token=a463935e93);mask-repeat:no-repeat;mask-position:center" class="gb-icon w-3.5 h-[1lh] transition-colors text-transparent group-hover:text-dark/6 dark:group-hover:text-light/5 lg:w-4"></svg></a></div><div class="grid-area-1-1 z-[1] mt-[1em]">Frequency Retention period</div></h2><div class="w-full decoration-primary/6 max-w-3xl page-api-block:ml-0 relative grid overflow-x-auto overflow-y-hidden mx-auto table_progressContainer__A4v1T"><div class="table_progressOpacitySharp__gzaM5 grid items-center grid-area-1-1 w-[5rem] h-full top-0 z-[1] sticky left-[calc(100%-5rem)] pointer-events-none"><svg class="table_progressSvg__pg3ZZ grid-area-1-1 relative [strokeDasharray:_0_100] z-[1] w-7 mt-3 mr-3 self-start justify-self-end stroke-primary-600 shadow-1xs bg-light ring-1 ring-inset rounded-full ring-dark/2 dark:ring-light/2 dark:bg-dark dark:stroke-primary-400" preserveAspectRatio="xMaxYMid meet" width="100%" viewBox="0 0 26 26" fill="none" xmlns="http://www.w3.org/2000/svg"><circle cx="13" class="table_strokeOpacityProgressInverted__H5kWC" cy="13" r="12.5" fill="none" stroke="inherit" stroke-width="1.5" pathLength="100" stroke-linecap="round" stroke-opacity="0"></circle><path stroke-dasharray="none" d="M12 10L15 13L12 16" stroke="inherit" fill="none" stroke-opacity="0.64"></path></svg><div class="table_progressOpacity__vIKGt bg-gradient-to-r from-transparent to-light to-40% grid-area-1-1 w-full h-full dark:from-transparent dark:to-dark/10"></div></div><table class="w-full grid-area-1-1 table-auto"><thead><tr class="[&>*+*]:border-l [&>*+*]:px-4"><th class="py-1 pt-0 align-middle text-balance border-b border-b-dark/5 text-left text-xs lg:text-base dark:border-l-light/2 dark:border-b-light/4">Frequency</th><th class="py-1 pt-0 align-middle text-balance border-b border-b-dark/5 text-left text-xs lg:text-base dark:border-l-light/2 dark:border-b-light/4">Retention period</th></tr></thead><tbody class="[&>*+*]:border-t"><tr class="[&>*+*]:border-l [&>*+*]:pl-4 border-dark/3 dark:border-light/2"><td class="align-middle min-w-[8rem] border-dark/2 py-3 text-sm lg:text-base dark:border-light/2"><div class="pr-4 text-balance"><div class="w-full space-y-2 lg:space-y-3 leading-normal"><!--$--><p class="mx-auto decoration-primary/6 w-full max-w-[unset]">Hourly</p><!--/$--></div></div></td><td class="align-middle min-w-[8rem] border-dark/2 py-3 text-sm lg:text-base dark:border-light/2"><div class="pr-4 text-balance"><div class="w-full space-y-2 lg:space-y-3 leading-normal"><!--$--><p class="mx-auto decoration-primary/6 w-full max-w-[unset]">2 days</p><!--/$--></div></div></td></tr><tr class="[&>*+*]:border-l [&>*+*]:pl-4 border-dark/3 dark:border-light/2"><td class="align-middle min-w-[8rem] border-dark/2 py-3 text-sm lg:text-base dark:border-light/2"><div class="pr-4 text-balance"><div class="w-full space-y-2 lg:space-y-3 leading-normal"><!--$--><p class="mx-auto decoration-primary/6 w-full max-w-[unset]">Daily</p><!--/$--></div></div></td><td class="align-middle min-w-[8rem] border-dark/2 py-3 text-sm lg:text-base dark:border-light/2"><div class="pr-4 text-balance"><div class="w-full space-y-2 lg:space-y-3 leading-normal"><!--$--><p class="mx-auto decoration-primary/6 w-full max-w-[unset]">7 days</p><!--/$--></div></div></td></tr><tr class="[&>*+*]:border-l [&>*+*]:pl-4 border-dark/3 dark:border-light/2"><td class="align-middle min-w-[8rem] border-dark/2 py-3 text-sm lg:text-base dark:border-light/2"><div class="pr-4 text-balance"><div class="w-full space-y-2 lg:space-y-3 leading-normal"><!--$--><p class="mx-auto decoration-primary/6 w-full max-w-[unset]">Weekly</p><!--/$--></div></div></td><td class="align-middle min-w-[8rem] border-dark/2 py-3 text-sm lg:text-base dark:border-light/2"><div class="pr-4 text-balance"><div class="w-full space-y-2 lg:space-y-3 leading-normal"><!--$--><p class="mx-auto decoration-primary/6 w-full max-w-[unset]">4 weeks</p><!--/$--></div></div></td></tr><tr class="[&>*+*]:border-l [&>*+*]:pl-4 border-dark/3 dark:border-light/2"><td class="align-middle min-w-[8rem] border-dark/2 py-3 text-sm lg:text-base dark:border-light/2"><div class="pr-4 text-balance"><div class="w-full space-y-2 lg:space-y-3 leading-normal"><!--$--><p class="mx-auto decoration-primary/6 w-full max-w-[unset]">Monthly</p><!--/$--></div></div></td><td class="align-middle min-w-[8rem] border-dark/2 py-3 text-sm lg:text-base dark:border-light/2"><div class="pr-4 text-balance"><div class="w-full space-y-2 lg:space-y-3 leading-normal"><!--$--><p class="mx-auto decoration-primary/6 w-full max-w-[unset]">12 months</p><!--/$--></div></div></td></tr></tbody></table></div><!--$--><h2 id="encryption" class="text-3xl font-semibold group relative grid w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0"><div class="grid grid-area-1-1 relative -ml-6 w-7 border-0 opacity-0 group-hover:opacity-[0] group-focus:opacity-[0] md:group-hover:md:opacity-[1] md:group-focus:md:opacity-[1] mt-[1em]"><a href="#encryption" aria-label="Direct link to heading" class="inline-flex h-full items-start dark:text-light/3 dark:shadow-none dark:ring-0 leading-tight"><svg style="mask-image:url(https://ka-p.fontawesome.com/releases/v6.6.0/svgs/regular/hashtag.svg?v=2&token=a463935e93);mask-repeat:no-repeat;mask-position:center" class="gb-icon w-3.5 h-[1lh] transition-colors text-transparent group-hover:text-dark/6 dark:group-hover:text-light/5 lg:w-4"></svg></a></div><div class="grid-area-1-1 z-[1] mt-[1em]">Encryption</div></h2><!--/$--><!--$--><p class="w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0">Yes. Data is encrypted at rest (AES-256) and in transit (HTTPS/TLS).</p><!--/$--><!--$--><h2 id="securing-our-cloud-environment" class="text-3xl font-semibold group relative grid w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0"><div class="grid grid-area-1-1 relative -ml-6 w-7 border-0 opacity-0 group-hover:opacity-[0] group-focus:opacity-[0] md:group-hover:md:opacity-[1] md:group-focus:md:opacity-[1] mt-[1em]"><a href="#securing-our-cloud-environment" aria-label="Direct link to heading" class="inline-flex h-full items-start dark:text-light/3 dark:shadow-none dark:ring-0 leading-tight"><svg style="mask-image:url(https://ka-p.fontawesome.com/releases/v6.6.0/svgs/regular/hashtag.svg?v=2&token=a463935e93);mask-repeat:no-repeat;mask-position:center" class="gb-icon w-3.5 h-[1lh] transition-colors text-transparent group-hover:text-dark/6 dark:group-hover:text-light/5 lg:w-4"></svg></a></div><div class="grid-area-1-1 z-[1] mt-[1em]">Securing our cloud environment</div></h2><!--/$--><!--$--><p class="w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0">Access to our cloud services, source code, third-party tools etc. are secured with 2FA.</p><!--/$--><!--$--><h2 id="what-are-jams-practices-for-reacting-to-security-incidents" class="text-3xl font-semibold group relative grid w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0"><div class="grid grid-area-1-1 relative -ml-6 w-7 border-0 opacity-0 group-hover:opacity-[0] group-focus:opacity-[0] md:group-hover:md:opacity-[1] md:group-focus:md:opacity-[1] mt-[1em]"><a href="#what-are-jams-practices-for-reacting-to-security-incidents" aria-label="Direct link to heading" class="inline-flex h-full items-start dark:text-light/3 dark:shadow-none dark:ring-0 leading-tight"><svg style="mask-image:url(https://ka-p.fontawesome.com/releases/v6.6.0/svgs/regular/hashtag.svg?v=2&token=a463935e93);mask-repeat:no-repeat;mask-position:center" class="gb-icon w-3.5 h-[1lh] transition-colors text-transparent group-hover:text-dark/6 dark:group-hover:text-light/5 lg:w-4"></svg></a></div><div class="grid-area-1-1 z-[1] mt-[1em]">What are Jam鈥檚 practices for reacting to security incidents?</div></h2><!--/$--><!--$--><p class="w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0">We take security very seriously. We review security issues as soon as we learn about them. We let our users know if they are affected by any security incident.</p><!--/$--><!--$--><h2 id="has-jam-deployed-firewalls-and-intrusion-detection-and-prevention-systems-in-your-environment" class="text-3xl font-semibold group relative grid w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0"><div class="grid grid-area-1-1 relative -ml-6 w-7 border-0 opacity-0 group-hover:opacity-[0] group-focus:opacity-[0] md:group-hover:md:opacity-[1] md:group-focus:md:opacity-[1] mt-[1em]"><a href="#has-jam-deployed-firewalls-and-intrusion-detection-and-prevention-systems-in-your-environment" aria-label="Direct link to heading" class="inline-flex h-full items-start dark:text-light/3 dark:shadow-none dark:ring-0 leading-tight"><svg style="mask-image:url(https://ka-p.fontawesome.com/releases/v6.6.0/svgs/regular/hashtag.svg?v=2&token=a463935e93);mask-repeat:no-repeat;mask-position:center" class="gb-icon w-3.5 h-[1lh] transition-colors text-transparent group-hover:text-dark/6 dark:group-hover:text-light/5 lg:w-4"></svg></a></div><div class="grid-area-1-1 z-[1] mt-[1em]">Has Jam deployed firewalls and intrusion detection and prevention systems in your environment?</div></h2><!--/$--><!--$--><p class="w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0">Jam uses Cloudflare as a mechanism to prevent attacks on our environment, as well as have firewalls and controls within our GCP project. However it does not have an IDS or IPS running in our production network because the network is fully operated by GCP.</p><!--/$--><!--$--><h2 id="how-often-is-jam-performing-vulnerability-scans-and-penetration-tests-on-your-own-infrastructure" class="text-3xl font-semibold group relative grid w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0"><div class="grid grid-area-1-1 relative -ml-6 w-7 border-0 opacity-0 group-hover:opacity-[0] group-focus:opacity-[0] md:group-hover:md:opacity-[1] md:group-focus:md:opacity-[1] mt-[1em]"><a href="#how-often-is-jam-performing-vulnerability-scans-and-penetration-tests-on-your-own-infrastructure" aria-label="Direct link to heading" class="inline-flex h-full items-start dark:text-light/3 dark:shadow-none dark:ring-0 leading-tight"><svg style="mask-image:url(https://ka-p.fontawesome.com/releases/v6.6.0/svgs/regular/hashtag.svg?v=2&token=a463935e93);mask-repeat:no-repeat;mask-position:center" class="gb-icon w-3.5 h-[1lh] transition-colors text-transparent group-hover:text-dark/6 dark:group-hover:text-light/5 lg:w-4"></svg></a></div><div class="grid-area-1-1 z-[1] mt-[1em]">How often is Jam performing vulnerability scans and penetration tests on your own infrastructure?</div></h2><!--/$--><!--$--><p class="w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0">Jam is using GitHub to store our source code. GitHub provides a vulnerability feed of issues that become known in third party software dependencies used by our source code.</p><!--/$--><!--$--><h2 id="who-should-i-reach-out-to-if-i-have-a-security-question-about-jam" class="text-3xl font-semibold group relative grid w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0"><div class="grid grid-area-1-1 relative -ml-6 w-7 border-0 opacity-0 group-hover:opacity-[0] group-focus:opacity-[0] md:group-hover:md:opacity-[1] md:group-focus:md:opacity-[1] mt-[1em]"><a href="#who-should-i-reach-out-to-if-i-have-a-security-question-about-jam" aria-label="Direct link to heading" class="inline-flex h-full items-start dark:text-light/3 dark:shadow-none dark:ring-0 leading-tight"><svg style="mask-image:url(https://ka-p.fontawesome.com/releases/v6.6.0/svgs/regular/hashtag.svg?v=2&token=a463935e93);mask-repeat:no-repeat;mask-position:center" class="gb-icon w-3.5 h-[1lh] transition-colors text-transparent group-hover:text-dark/6 dark:group-hover:text-light/5 lg:w-4"></svg></a></div><div class="grid-area-1-1 z-[1] mt-[1em]">Who should I reach out to if I have a security question about Jam?</div></h2><!--/$--><!--$--><p class="w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0">If you notice a security issue or have a question or concern, you can reach out to us at security@jam.dev and we'll respond as soon as possible. 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