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content="Mission and values | Jam Documentation"/><meta name="twitter:description" content="Why and how we're building Jam"/><meta name="twitter:image" content="https://1990502200-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FtAIPUIiSH7MWC0IHLJuD%2Fsocialpreview%2FICptdquYnPqR6TbAgPkq%2FFrame%2011.png?alt=media&token=7cb2947c-7af7-41f1-8923-ead2ee4bb3f3"/><link rel="icon" href="https://1990502200-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FtAIPUIiSH7MWC0IHLJuD%2Ficon%2FJR56ckzsC58RUzQ5nzPq%2Fjam-icon.png?alt=media&token=5e999f05-cb06-4eb6-9a53-b21019bbdbc0" type="image/png" media="(prefers-color-scheme: light)"/><link rel="icon" href="https://1990502200-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FtAIPUIiSH7MWC0IHLJuD%2Ficon%2FJR56ckzsC58RUzQ5nzPq%2Fjam-icon.png?alt=media&token=5e999f05-cb06-4eb6-9a53-b21019bbdbc0" type="image/png" media="(prefers-color-scheme: dark)"/><meta name="next-size-adjust"/><style> :root { --primary-color-50: 236 242 249; --primary-color-100: 216 230 244; --primary-color-200: 177 205 233; --primary-color-300: 138 179 221; --primary-color-400: 99 154 210; --primary-color-500: 60 129 199; --primary-color-600: 48 103 159; --primary-color-700: 36 77 119; --primary-color-800: 24 52 80; --primary-color-900: 12 26 40; --contrast-primary-50: 0 0 0; --contrast-primary-100: 0 0 0; --contrast-primary-200: 0 0 0; --contrast-primary-300: 0 0 0; --contrast-primary-400: 0 0 0; --contrast-primary-500: 0 0 0; --contrast-primary-600: 255 255 255; --contrast-primary-700: 255 255 255; --contrast-primary-800: 255 255 255; --contrast-primary-900: 255 255 255; --primary-base-50: 236 242 249; --primary-base-100: 216 230 244; --primary-base-200: 177 205 233; --primary-base-300: 138 179 221; --primary-base-400: 99 154 210; --primary-base-500: 60 129 199; --primary-base-600: 48 103 159; --primary-base-700: 36 77 119; --primary-base-800: 24 52 80; --primary-base-900: 12 26 40; 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0 0 0; --header-button-text-900: 0 0 0; } .dark { --primary-color-50: 240 247 255; --primary-color-100: 224 239 254; --primary-color-200: 193 223 253; --primary-color-300: 162 207 252; --primary-color-400: 131 191 251; --primary-color-500: 100 175 250; --primary-color-600: 80 140 200; --primary-color-700: 60 105 150; --primary-color-800: 40 70 100; --primary-color-900: 20 35 50; --primary-base-50: 240 247 255; --primary-base-100: 224 239 254; --primary-base-200: 193 223 253; --primary-base-300: 162 207 252; --primary-base-400: 131 191 251; --primary-base-500: 100 175 250; --primary-base-600: 80 140 200; --primary-base-700: 60 105 150; --primary-base-800: 40 70 100; --primary-base-900: 20 35 50; --contrast-primary-50: 0 0 0; --contrast-primary-100: 0 0 0; --contrast-primary-200: 0 0 0; --contrast-primary-300: 0 0 0; --contrast-primary-400: 0 0 0; --contrast-primary-500: 0 0 0; --contrast-primary-600: 0 0 0; --contrast-primary-700: 255 255 255; --contrast-primary-800: 255 255 255; --contrast-primary-900: 255 255 255; --header-background-50: 230 230 230; --header-background-100: 204 204 204; --header-background-200: 153 153 153; --header-background-300: 102 102 102; --header-background-400: 51 51 51; --header-background-500: 0 0 0; --header-background-600: 0 0 0; --header-background-700: 0 0 0; --header-background-800: 0 0 0; --header-background-900: 0 0 0; --header-link-50: 240 247 255; --header-link-100: 224 239 254; --header-link-200: 193 223 253; --header-link-300: 162 207 252; --header-link-400: 131 191 251; --header-link-500: 100 175 250; --header-link-600: 80 140 200; --header-link-700: 60 105 150; --header-link-800: 40 70 100; --header-link-900: 20 35 50; --header-button-text-50: 230 230 230; --header-button-text-100: 204 204 204; --header-button-text-200: 153 153 153; --header-button-text-300: 102 102 102; --header-button-text-400: 51 51 51; --header-button-text-500: 0 0 0; --header-button-text-600: 0 0 0; --header-button-text-700: 0 0 0; --header-button-text-800: 0 0 0; --header-button-text-900: 0 0 0; } </style><script src="/docs/_next/static/chunks/polyfills-42372ed130431b0a.js" noModule="" nonce="MzM3MzE2YzQtZmQzYy00OWZhLTk1NWMtOThhN2ZlMjg4ZjNh"></script><style type="text/css"> nav[aria-label="Table of contents"] > div:last-child { display: none !important; } </style></head><body class="__variable_274faa __variable_a7f53a __variable_e782a9 __className_7e024b __variable_0e9704 bg-light dark:bg-dark"><script nonce="MzM3MzE2YzQtZmQzYy00OWZhLTk1NWMtOThhN2ZlMjg4ZjNh">!function(){try{var d=document.documentElement,c=d.classList;c.remove('light','dark');var e=localStorage.getItem('theme');if('system'===e||(!e&&true)){var t='(prefers-color-scheme: dark)',m=window.matchMedia(t);if(m.media!==t||m.matches){d.style.colorScheme = 'dark';c.add('dark')}else{d.style.colorScheme = 'light';c.add('light')}}else if(e){c.add(e|| '')}if(e==='light'||e==='dark')d.style.colorScheme=e}catch(e){}}()</script><header class="flex flex-col 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justify-end items-center gap-x-2.5 mr-2.5 lg:gap-x-5 lg:mr-2.5 *:max-w-56 z-20"><a class="overflow-hidden text-sm lg:text-base flex flex-row items-center whitespace-nowrap hover:text-header-link-400 dark:hover:text-light text-dark/8 dark:text-light/8" href="https://jam.dev"><span class="truncate">Login</span></a><a class="overflow-hidden text-sm lg:text-base flex flex-row items-center whitespace-nowrap hover:text-header-link-400 dark:hover:text-light text-dark/8 dark:text-light/8" href="https://twitter.com/jamdotdev"><span class="truncate">Twitter</span></a><a class="overflow-hidden text-sm lg:text-base flex flex-row items-center whitespace-nowrap hover:text-header-link-400 dark:hover:text-light text-dark/8 dark:text-light/8" href="https://jam.dev/help"><span class="truncate">Help</span></a><div class="headerLinks_linkEllipsis__Z01IN items-center z-20"><div class="group/dropdown relative flex"><button class="px-1 text-dark/8 dark:text-light/8 dark:hover:text-light hover:text-header-link-400"><span class="sr-only">More</span><svg style="mask-image:url(https://ka-p.fontawesome.com/releases/v6.6.0/svgs/regular/ellipsis.svg?v=2&token=a463935e93);mask-repeat:no-repeat;mask-position:center" class="gb-icon opacity-6 size-3 ms-1"></svg></button><div tabindex="-1" role="menu" aria-orientation="vertical" aria-labelledby=":S1:" class="w-52 max-h-56 flex absolute top-full left-0 z-20 origin-top-left invisible transition-opacity duration-1000 group-hover/dropdown:visible group-focus-within/dropdown:visible -translate-x-48 md:translate-x-0"><div class="mt-2 w-full bg-light rounded-lg straight-corners:rounded-sm p-2 shadow-1xs overflow-auto ring-1 ring-dark/1 ring-opacity-8 focus:outline-none dark:bg-dark dark:ring-light/2"><div class="flex flex-col gap-1"><a class="flex flex-row items-center text-sm px-3 py-1 rounded straight-corners:rounded-sm hover:bg-dark/2 dark:hover:bg-light/2" href="https://jam.dev">Login</a><a class="flex flex-row items-center text-sm 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pb-2 dark:text-light/7"><svg style="mask-image:url(https://ka-p.fontawesome.com/releases/v6.6.0/svgs/regular/magnifying-glass.svg?v=2&token=a463935e93);mask-repeat:no-repeat;mask-position:center" class="gb-icon shrink-0 size-4"></svg></div><span class="flex-1">Search</span><span class="hidden md:inline justify-end text-xs text-dark/5 contrast-more:text-dark dark:text-light/5 contrast-more:dark:text-light [font-feature-settings:"calt",_"case"]">Ctrl + K</span></button></div></div></div></header><div class="scroll-nojump"><div class="flex flex-col lg:flex-row px-4 sm:px-6 md:px-8 max-w-screen-2xl mx-auto page-full-width:max-w-full min-h-[calc(100vh-64px)]"><aside class="relative group flex flex-col basis-full bg-light grow-0 shrink-0 shadow-thinbottom navigation-open:shadow-dark/2 z-[1] top-0 h-[100vh] lg:basis-72 lg:navigation-open:border-b-0 lg:sticky dark:bg-dark dark:navigation-open:shadow-light/2 page-no-toc:hidden lg:top-16 lg:h-[calc(100vh_-_4rem)]"><div class="pt-4 hidden lg:flex flex-grow flex-col overflow-y-auto lg:gutter-stable lg:pr-2 group-hover:[&::-webkit-scrollbar]:bg-dark/1 group-hover:[&::-webkit-scrollbar-thumb]:bg-dark/3 [&::-webkit-scrollbar]:bg-transparent [&::-webkit-scrollbar-thumb]:bg-transparent dark:[&::-webkit-scrollbar]:bg-transparent dark:[&::-webkit-scrollbar-thumb]:bg-transparent dark:group-hover:[&::-webkit-scrollbar]:bg-light/1 dark:group-hover:[&::-webkit-scrollbar-thumb]:bg-light/3 navigation-open:flex lg:-ml-5 lg:pb-20"><ul class="flex flex-1 flex-col gap-y-0.5"><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/">Welcome to Jam</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/get-started">Get Started</a></div></li><li class="flex flex-col"><div class="flex items-center gap-3 px-5 pt-6 pb-1.5 text-xs tracking-wide font-semibold uppercase z-[1] sticky -top-4 bg-gradient-to-b from-light to-transparent from-65% dark:from-dark dark:tracking-wider dark:to-transparent">Company</div><ul class="flex flex-1 flex-col gap-y-0.5"><li class="flex flex-col"><div><a aria-current="page" class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-primary-500 font-semibold text-primary hover:bg-primary/3 dark:before:border-primary-400 dark:text-primary-400 hover:before:border-primary dark:hover:bg-primary-500/3 dark:hover:before:border-primary" href="/docs/company/mission-and-values">Mission and values</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/company/security-privacy-and-compliance">Security, privacy and compliance</a></div></li></ul></li><li class="flex flex-col"><div class="flex items-center gap-3 px-5 pt-6 pb-1.5 text-xs tracking-wide font-semibold uppercase z-[1] sticky -top-4 bg-gradient-to-b from-light to-transparent from-65% dark:from-dark dark:tracking-wider dark:to-transparent">Product Features</div><ul class="flex flex-1 flex-col gap-y-0.5"><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/instant-replay">Instant Replay<span class="group relative rounded-full straight-corners:rounded-sm w-5 h-5 after:grid-area-1-1 after:absolute after:-top-1 after:grid after:-left-1 after:w-7 after:h-7 hover:bg-dark/2 hover:text-current dark:hover:bg-light/2 dark:hover:text-current"><svg style="mask-image:url(https://ka-p.fontawesome.com/releases/v6.6.0/svgs/regular/chevron-right.svg?v=2&token=a463935e93);mask-repeat:no-repeat;mask-position:center" class="gb-icon grid flex-shrink-0 size-3 m-1 text-current transition-transform [opacity:0.40] group-hover:[opacity:1] rotate-0"></svg></span></a><div class="[&_ul>li]:opacity-1" style="opacity:0;height:0px;display:none"><ul class="flex flex-1 flex-col gap-y-0.5 ms-5 my-2 border-l border-dark/3 dark:border-light/2"><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/instant-replay/performance">Performance</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/instant-replay/privacy">Privacy</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/instant-replay/iframe-and-canvas-support">iFrame & canvas support</a></div></li></ul></div></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/video-screen-recording">Video Screen Recording<span class="group relative rounded-full straight-corners:rounded-sm w-5 h-5 after:grid-area-1-1 after:absolute after:-top-1 after:grid after:-left-1 after:w-7 after:h-7 hover:bg-dark/2 hover:text-current dark:hover:bg-light/2 dark:hover:text-current"><svg style="mask-image:url(https://ka-p.fontawesome.com/releases/v6.6.0/svgs/regular/chevron-right.svg?v=2&token=a463935e93);mask-repeat:no-repeat;mask-position:center" class="gb-icon grid flex-shrink-0 size-3 m-1 text-current transition-transform [opacity:0.40] group-hover:[opacity:1] rotate-0"></svg></span></a><div class="[&_ul>li]:opacity-1" style="opacity:0;height:0px;display:none"><ul class="flex flex-1 flex-col gap-y-0.5 ms-5 my-2 border-l border-dark/3 dark:border-light/2"><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/video-screen-recording/desktop-recording">Desktop Recording</a></div></li></ul></div></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/screenshot">Screenshot<span class="group relative rounded-full straight-corners:rounded-sm w-5 h-5 after:grid-area-1-1 after:absolute after:-top-1 after:grid after:-left-1 after:w-7 after:h-7 hover:bg-dark/2 hover:text-current dark:hover:bg-light/2 dark:hover:text-current"><svg style="mask-image:url(https://ka-p.fontawesome.com/releases/v6.6.0/svgs/regular/chevron-right.svg?v=2&token=a463935e93);mask-repeat:no-repeat;mask-position:center" class="gb-icon grid flex-shrink-0 size-3 m-1 text-current transition-transform [opacity:0.40] group-hover:[opacity:1] rotate-0"></svg></span></a><div class="[&_ul>li]:opacity-1" style="opacity:0;height:0px;display:none"><ul class="flex flex-1 flex-col gap-y-0.5 ms-5 my-2 border-l border-dark/3 dark:border-light/2"><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/screenshot/full-screen-screenshot">Full screen screenshot</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/screenshot/screenshot-hover-states">Screenshot hover states</a></div></li></ul></div></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/dev-tools">Dev Tools<span class="group relative rounded-full straight-corners:rounded-sm w-5 h-5 after:grid-area-1-1 after:absolute after:-top-1 after:grid after:-left-1 after:w-7 after:h-7 hover:bg-dark/2 hover:text-current dark:hover:bg-light/2 dark:hover:text-current"><svg style="mask-image:url(https://ka-p.fontawesome.com/releases/v6.6.0/svgs/regular/chevron-right.svg?v=2&token=a463935e93);mask-repeat:no-repeat;mask-position:center" class="gb-icon grid flex-shrink-0 size-3 m-1 text-current transition-transform [opacity:0.40] group-hover:[opacity:1] rotate-0"></svg></span></a><div class="[&_ul>li]:opacity-1" style="opacity:0;height:0px;display:none"><ul class="flex flex-1 flex-col gap-y-0.5 ms-5 my-2 border-l border-dark/3 dark:border-light/2"><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/dev-tools/security">Security</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/dev-tools/network-req-resp-bodies">Network req/resp bodies</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/dev-tools/graphql">GraphQL</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/dev-tools/jam.metadata">Jam.Metadata</a></div></li></ul></div></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/jam-for-incognito">Jam for Incognito</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/mobile-inspector">Mobile inspector</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/jamgpt">JamGPT</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/keyboard-shortcuts">Keyboard shortcuts</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/team-workspaces">Team Workspaces</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/single-sign-on">Single Sign-On</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/jam-for-customer-support">Jam for Customer Support<span class="group relative rounded-full straight-corners:rounded-sm w-5 h-5 after:grid-area-1-1 after:absolute after:-top-1 after:grid after:-left-1 after:w-7 after:h-7 hover:bg-dark/2 hover:text-current dark:hover:bg-light/2 dark:hover:text-current"><svg style="mask-image:url(https://ka-p.fontawesome.com/releases/v6.6.0/svgs/regular/chevron-right.svg?v=2&token=a463935e93);mask-repeat:no-repeat;mask-position:center" class="gb-icon grid flex-shrink-0 size-3 m-1 text-current transition-transform [opacity:0.40] group-hover:[opacity:1] rotate-0"></svg></span></a><div class="[&_ul>li]:opacity-1" style="opacity:0;height:0px;display:none"><ul class="flex flex-1 flex-col gap-y-0.5 ms-5 my-2 border-l border-dark/3 dark:border-light/2"><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/product-features/jam-for-customer-support/getting-started-with-jam.js">Getting started with jam.js</a></div></li></ul></div></div></li></ul></li><li class="flex flex-col"><div class="flex items-center gap-3 px-5 pt-6 pb-1.5 text-xs tracking-wide font-semibold uppercase z-[1] sticky -top-4 bg-gradient-to-b from-light to-transparent from-65% dark:from-dark dark:tracking-wider dark:to-transparent">Integrations</div><ul class="flex flex-1 flex-col gap-y-0.5"><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/integrations/asana">Asana</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/integrations/clickup">ClickUp</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/integrations/figma">Figma</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/integrations/github">GitHub</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/integrations/gitlab">GitLab</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/integrations/jira">Jira</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/integrations/linear">Linear</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/integrations/notion">Notion</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/integrations/sentry">Sentry</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/integrations/slack">Slack</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/integrations/azure-devops">Azure DevOps</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/integrations/fullstory">Fullstory</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/integrations/logrocket">LogRocket</a></div></li></ul></li><li class="flex flex-col"><div class="flex items-center gap-3 px-5 pt-6 pb-1.5 text-xs tracking-wide font-semibold uppercase z-[1] sticky -top-4 bg-gradient-to-b from-light to-transparent from-65% dark:from-dark dark:tracking-wider dark:to-transparent">Downloads and Browsers</div><ul class="flex flex-1 flex-col gap-y-0.5"><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/downloads-and-browsers/browser-support">Browser support</a></div></li></ul></li><li class="flex flex-col"><div class="flex items-center gap-3 px-5 pt-6 pb-1.5 text-xs tracking-wide font-semibold uppercase z-[1] sticky -top-4 bg-gradient-to-b from-light to-transparent from-65% dark:from-dark dark:tracking-wider dark:to-transparent">Configuration</div><ul class="flex flex-1 flex-col gap-y-0.5"><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/configuration/how-to-run-jam-only-on-some-websites">How to run Jam only on some websites</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/configuration/how-to-ignore-logs-from-jam-in-the-developer-console">How to ignore logs from Jam in the developer console</a></div></li><li class="flex flex-col"><div><a class="group/toclink flex flex-row justify-between pl-5 pr-1.5 py-1.5 text-sm transition-colors relative text-balance before:border-l before:absolute before:left-[-1px] before:top-0 before:h-full rounded-md straight-corners:rounded-none [&+div_a]:rounded-l-none before:border-transparent font-normal text-dark/8 hover:bg-dark/1 hover:text-dark/9 hover:before:border-dark/3 dark:text-light/8 dark:hover:bg-light/2 dark:hover:before:border-light/3 dark:hover:text-light/9" href="/docs/configuration/how-to-use-jam-with-local-files">How to use Jam with local files</a></div></li></ul></li></ul><div class="relative z-[2] lg:absolute bottom-0 right-0 left-0 flex flex-col pointer-events-none lg:-left-5"><div class="text-sm text-dark/8 pr-0 pt-2 pb-2 mt-4 mb-4 bg-[size:250%_125%] bg-[position:50%_35%] bg-[radial-gradient(farthest-side_at_50%_-70%,_var(--tw-gradient-stops))] from-transparent from-60% to-light to-80% lg:pr-2 lg:mt-0 lg:mb-0 lg:mr-2 lg:pt-16 dark:text-light/6 dark:dark:to-dark"><a target="_blank" href="https://www.gitbook.com/?utm_source=content&utm_medium=trademark&utm_campaign=tAIPUIiSH7MWC0IHLJuD" class="font-semibold ring-1 ring-inset ring-dark/2 pointer-events-auto transition-colors flex flex-row items-center hover:bg-dark/1 bg-light 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lg:max-h-[calc(100vh_-_4rem)] top-16 page-api-block:xl:max-2xl:top-16"><div class="hidden page-api-block:xl:max-2xl:flex flex-row items-center gap-3 text-sm font-semibold px-2 py-2"><svg style="mask-image:url(https://ka-p.fontawesome.com/releases/v6.6.0/svgs/regular/bars.svg?v=2&token=a463935e93);mask-repeat:no-repeat;mask-position:center" class="gb-icon size-3"></svg>On this page</div><div class="overflow-auto flex-1 flex flex-col gap-4 [&::-webkit-scrollbar]:bg-transparent [&::-webkit-scrollbar-thumb]:bg-transparent page-api-block:xl:max-2xl:hidden page-api-block:xl:max-2xl:group-hover/aside:flex"><ul class="border-l border-dark/2 dark:border-light/1 pl-1"><li class="flex flex-row relative h-fit"><a href="#our-mission" class="flex flex-row z-10 w-full items-baseline left-[-1px] relative text-sm py-1 ps-3 pe-2 transition-all duration-200 text-neutral-500 dark:text-neutral-400 hover:text-neutral-900 dark:hover:text-neutral-100">Our mission</a></li><li class="flex flex-row relative 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relative h-fit"><a href="#ship-fast-then-learn-and-iterate-in-public" class="flex flex-row z-10 w-full items-baseline left-[-1px] relative text-sm py-1 pe-2 transition-all duration-200 ps-6 opacity-8 text-neutral-500 dark:text-neutral-400 hover:text-neutral-900 dark:hover:text-neutral-100">Ship fast, then learn & iterate in public</a></li><li class="flex flex-row relative h-fit"><a href="#were-here-to-do-our-best-work" class="flex flex-row z-10 w-full items-baseline left-[-1px] relative text-sm py-1 pe-2 transition-all duration-200 ps-6 opacity-8 text-neutral-500 dark:text-neutral-400 hover:text-neutral-900 dark:hover:text-neutral-100">We're here to do our best work</a></li><li class="flex flex-row relative h-fit"><a href="#company" class="flex flex-row z-10 w-full items-baseline left-[-1px] relative text-sm py-1 ps-3 pe-2 transition-all duration-200 text-neutral-500 dark:text-neutral-400 hover:text-neutral-900 dark:hover:text-neutral-100">Company</a></li></ul><div class="flex flex-col 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space-y-3 page-api-block:ml-0"><h1 class="text-4xl font-bold flex items-center gap-4">Mission and values</h1><p class="text-lg text-dark-4 dark:text-light-4">Why and how we're building Jam</p></header><div class="[&>*+*]:mt-5 grid whitespace-pre-wrap"><h2 id="our-mission" class="text-3xl font-semibold group relative grid w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0"><div class="grid grid-area-1-1 relative -ml-6 w-7 border-0 opacity-0 group-hover:opacity-[0] group-focus:opacity-[0] md:group-hover:md:opacity-[1] md:group-focus:md:opacity-[1] mt-[1em]"><a href="#our-mission" aria-label="Direct link to heading" class="inline-flex h-full items-start dark:text-light/3 dark:shadow-none dark:ring-0 leading-tight"><svg style="mask-image:url(https://ka-p.fontawesome.com/releases/v6.6.0/svgs/regular/hashtag.svg?v=2&token=a463935e93);mask-repeat:no-repeat;mask-position:center" class="gb-icon w-3.5 h-[1lh] transition-colors text-transparent group-hover:text-dark/6 dark:group-hover:text-light/5 lg:w-4"></svg></a></div><div class="grid-area-1-1 z-[1] mt-[1em]">Our mission</div></h2><blockquote class="w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0 text-dark/7 border-l-2 pl-6 py-3 border-dark/2 dark:text-light/7 dark:border-light/2 space-y-4"><p class="w-full mx-auto decoration-primary/6 max-w-3xl">"Facebook was move fast and break things, I think a Jam world is move fast and fix things" – Jam user</p></blockquote><p class="w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0">Most things in software engineering have changed 100x since the 1990s, but the way we report bugs has not.</p><p class="w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0">It's still the same outdated process we used in 1990 – manually creating tickets that ultimately don't include enough context for engineers to action. This leads to wasted time, effort, and energy, and a worse user experience for customers.</p><p class="w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0">It's not the 1990s anymore, and it's time for bug reporting to act like it. That's where Jam comes in.</p><p class="w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0">We understand the importance of moving fast and developing great software. In today's world, progress moves at the speed of software development. Everything from education, healthcare, and finance to AI runs on software. So Jam exists to help you deliver software faster and get the future into your users' hands sooner.</p><p class="w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0">Our dream is to help one million teams ship better software faster. Thank you for joining us on that mission.</p><h2 id="our-values" class="text-3xl font-semibold group relative grid w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0"><div class="grid grid-area-1-1 relative -ml-6 w-7 border-0 opacity-0 group-hover:opacity-[0] group-focus:opacity-[0] md:group-hover:md:opacity-[1] md:group-focus:md:opacity-[1] mt-[1em]"><a href="#our-values" aria-label="Direct link to heading" class="inline-flex h-full items-start dark:text-light/3 dark:shadow-none dark:ring-0 leading-tight"><svg style="mask-image:url(https://ka-p.fontawesome.com/releases/v6.6.0/svgs/regular/hashtag.svg?v=2&token=a463935e93);mask-repeat:no-repeat;mask-position:center" class="gb-icon w-3.5 h-[1lh] transition-colors text-transparent group-hover:text-dark/6 dark:group-hover:text-light/5 lg:w-4"></svg></a></div><div class="grid-area-1-1 z-[1] mt-[1em]">Our values</div></h2><h3 id="build-in-partnership-with-our-customers" class="text-2xl font-semibold group relative grid w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0"><div class="grid grid-area-1-1 relative -ml-6 w-7 border-0 opacity-0 group-hover:opacity-[0] group-focus:opacity-[0] md:group-hover:md:opacity-[1] md:group-focus:md:opacity-[1] mt-[0.75em]"><a href="#build-in-partnership-with-our-customers" aria-label="Direct link to heading" class="inline-flex h-full items-start dark:text-light/3 dark:shadow-none dark:ring-0 leading-snug"><svg style="mask-image:url(https://ka-p.fontawesome.com/releases/v6.6.0/svgs/regular/hashtag.svg?v=2&token=a463935e93);mask-repeat:no-repeat;mask-position:center" class="gb-icon w-3.5 h-[1lh] transition-colors text-transparent group-hover:text-dark/6 dark:group-hover:text-light/5 lg:w-4"></svg></a></div><div class="grid-area-1-1 z-[1] mt-[0.75em]">Build in partnership with our customers</div></h3><p class="w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0">Jam is a true collaboration with our customers. We exist to serve you. And we're honored when you reach out to us and share your feedback. </p><p class="w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0">Here's how we are building Jam in concert with you, the Jam community:</p><ul class="space-y-2 w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0"><li class="leading-normal flex items-start"><div class="text-base leading-normal flex items-center justify-center mr-1 min-h-[1lh] min-w-6 text-dark/6 dark:text-light/5"><div class="before:font-var before:content-[--pseudoBefore--content]" style="--pseudoBefore--content:'•';--font-family:Arial;font-size:min(1.5em, 24px);line-height:1"></div></div><div class="space-y-2 flex flex-col flex-1"><p class="w-full mx-auto decoration-primary/6 max-w-3xl min-h-[1lh] flip-heading-hash [&:is(h2)>div]:mt-0 [&:is(h3)>div]:mt-0 [&:is(h4)>div]:mt-0">Every new user gets welcomed by a Jam founder. We read and respond to every reply.</p></div></li><li class="leading-normal flex items-start"><div class="text-base leading-normal flex items-center justify-center mr-1 min-h-[1lh] min-w-6 text-dark/6 dark:text-light/5"><div class="before:font-var before:content-[--pseudoBefore--content]" style="--pseudoBefore--content:'•';--font-family:Arial;font-size:min(1.5em, 24px);line-height:1"></div></div><div class="space-y-2 flex flex-col flex-1"><p class="w-full mx-auto decoration-primary/6 max-w-3xl min-h-[1lh] flip-heading-hash [&:is(h2)>div]:mt-0 [&:is(h3)>div]:mt-0 [&:is(h4)>div]:mt-0">Every new power user hears from a Jam founder asking for feedback. Again, we truly read and respond to every reply.</p></div></li><li class="leading-normal flex items-start"><div class="text-base leading-normal flex items-center justify-center mr-1 min-h-[1lh] min-w-6 text-dark/6 dark:text-light/5"><div class="before:font-var before:content-[--pseudoBefore--content]" style="--pseudoBefore--content:'•';--font-family:Arial;font-size:min(1.5em, 24px);line-height:1"></div></div><div class="space-y-2 flex flex-col flex-1"><p class="w-full mx-auto decoration-primary/6 max-w-3xl min-h-[1lh] flip-heading-hash [&:is(h2)>div]:mt-0 [&:is(h3)>div]:mt-0 [&:is(h4)>div]:mt-0">All user feedback is shared in a dedicated Slack channel for internal team discussion and action.</p></div></li><li class="leading-normal flex items-start"><div class="text-base leading-normal flex items-center justify-center mr-1 min-h-[1lh] min-w-6 text-dark/6 dark:text-light/5"><div class="before:font-var before:content-[--pseudoBefore--content]" style="--pseudoBefore--content:'•';--font-family:Arial;font-size:min(1.5em, 24px);line-height:1"></div></div><div class="space-y-2 flex flex-col flex-1"><p class="w-full mx-auto decoration-primary/6 max-w-3xl min-h-[1lh] flip-heading-hash [&:is(h2)>div]:mt-0 [&:is(h3)>div]:mt-0 [&:is(h4)>div]:mt-0">We try to spend as much time as we can talking to users: over calls and in person.</p></div></li><li class="leading-normal flex items-start"><div class="text-base leading-normal flex items-center justify-center mr-1 min-h-[1lh] min-w-6 text-dark/6 dark:text-light/5"><div class="before:font-var before:content-[--pseudoBefore--content]" style="--pseudoBefore--content:'•';--font-family:Arial;font-size:min(1.5em, 24px);line-height:1"></div></div><div class="space-y-2 flex flex-col flex-1"><p class="w-full mx-auto decoration-primary/6 max-w-3xl min-h-[1lh] flip-heading-hash [&:is(h2)>div]:mt-0 [&:is(h3)>div]:mt-0 [&:is(h4)>div]:mt-0">We all listen to clips from recent user interviews together as a company and discuss.</p></div></li></ul><p class="w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0">Why? Getting to know you, the people who use Jam every day gives our work a whole new meaning. So thank you to everyone in the Jam community who has taken the time to meet with us and talk to us about the product. We're blown away by the support and enthusiasm from all of you. Thank you. </p><p class="w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0">You can always reach out to the founding team at hello@jam.dev.</p><h3 id="simplicity-first-simplicity-always" class="text-2xl font-semibold group relative grid w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0"><div class="grid grid-area-1-1 relative -ml-6 w-7 border-0 opacity-0 group-hover:opacity-[0] group-focus:opacity-[0] md:group-hover:md:opacity-[1] md:group-focus:md:opacity-[1] mt-[0.75em]"><a href="#simplicity-first-simplicity-always" aria-label="Direct link to heading" class="inline-flex h-full items-start dark:text-light/3 dark:shadow-none dark:ring-0 leading-snug"><svg style="mask-image:url(https://ka-p.fontawesome.com/releases/v6.6.0/svgs/regular/hashtag.svg?v=2&token=a463935e93);mask-repeat:no-repeat;mask-position:center" class="gb-icon w-3.5 h-[1lh] transition-colors text-transparent group-hover:text-dark/6 dark:group-hover:text-light/5 lg:w-4"></svg></a></div><div class="grid-area-1-1 z-[1] mt-[0.75em]">Simplicity first, simplicity always</div></h3><p class="w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0">We're here to simplify bug reporting and take away manual steps.</p><p class="w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0">We hear you – simplicity matters, and it's a first principle in everything we do.</p><p class="w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0">We promise to do our best to simplify always. The simpler we can make it for you to communicate between engineers & the rest of your company, the faster you can ship. Simple is our goal. That’s how we want to enable you to move fast and do your best work.</p><h3 id="ship-fast-then-learn-and-iterate-in-public" class="text-2xl font-semibold group relative grid w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0"><div class="grid grid-area-1-1 relative -ml-6 w-7 border-0 opacity-0 group-hover:opacity-[0] group-focus:opacity-[0] md:group-hover:md:opacity-[1] md:group-focus:md:opacity-[1] mt-[0.75em]"><a href="#ship-fast-then-learn-and-iterate-in-public" aria-label="Direct link to heading" class="inline-flex h-full items-start dark:text-light/3 dark:shadow-none dark:ring-0 leading-snug"><svg style="mask-image:url(https://ka-p.fontawesome.com/releases/v6.6.0/svgs/regular/hashtag.svg?v=2&token=a463935e93);mask-repeat:no-repeat;mask-position:center" class="gb-icon w-3.5 h-[1lh] transition-colors text-transparent group-hover:text-dark/6 dark:group-hover:text-light/5 lg:w-4"></svg></a></div><div class="grid-area-1-1 z-[1] mt-[0.75em]">Ship fast, then learn & iterate in public</div></h3><p class="w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0">We're learning as we're building a company, and a product – like you all are.</p><p class="w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0">So we're going to prioritize shipping, and iterating live with all of you.</p><p class="w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0">That means we ask for your feedback. That means we make an effort to share our learnings building Jam with you. That way, we all become better builders together.</p><h3 id="were-here-to-do-our-best-work" class="text-2xl font-semibold group relative grid w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0"><div class="grid grid-area-1-1 relative -ml-6 w-7 border-0 opacity-0 group-hover:opacity-[0] group-focus:opacity-[0] md:group-hover:md:opacity-[1] md:group-focus:md:opacity-[1] mt-[0.75em]"><a href="#were-here-to-do-our-best-work" aria-label="Direct link to heading" class="inline-flex h-full items-start dark:text-light/3 dark:shadow-none dark:ring-0 leading-snug"><svg style="mask-image:url(https://ka-p.fontawesome.com/releases/v6.6.0/svgs/regular/hashtag.svg?v=2&token=a463935e93);mask-repeat:no-repeat;mask-position:center" class="gb-icon w-3.5 h-[1lh] transition-colors text-transparent group-hover:text-dark/6 dark:group-hover:text-light/5 lg:w-4"></svg></a></div><div class="grid-area-1-1 z-[1] mt-[0.75em]">We're here to do our best work</div></h3><p class="w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0">We take your time and trust seriously. We aim to build a product that meaningfully, positively enables you to move faster and ship more. That means we need to put in significant time, dedication, and a lot of hard work. There's a long journey ahead at Jam. But that's what we're here to do. We're here to deliver for you. We're on it. We're here to build. And to do whatever hard work is required in order to continuously deliver a fast and amazing experience for you.</p><h2 id="company" class="text-3xl font-semibold group relative grid w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0"><div class="grid grid-area-1-1 relative -ml-6 w-7 border-0 opacity-0 group-hover:opacity-[0] group-focus:opacity-[0] md:group-hover:md:opacity-[1] md:group-focus:md:opacity-[1] mt-[1em]"><a href="#company" aria-label="Direct link to heading" class="inline-flex h-full items-start dark:text-light/3 dark:shadow-none dark:ring-0 leading-tight"><svg style="mask-image:url(https://ka-p.fontawesome.com/releases/v6.6.0/svgs/regular/hashtag.svg?v=2&token=a463935e93);mask-repeat:no-repeat;mask-position:center" class="gb-icon w-3.5 h-[1lh] transition-colors text-transparent group-hover:text-dark/6 dark:group-hover:text-light/5 lg:w-4"></svg></a></div><div class="grid-area-1-1 z-[1] mt-[1em]">Company</div></h2><p class="w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0">We are on a mission to speed up software development. That's why we're building the fastest and clearest way to capture a bug.</p><p class="w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0">Jam helps software teams at some of the largest and fastest growing companies such as T-Mobile, SeatGeek, Staples, Rippling, and Ramp ship higher quality software faster to better serve their collectively millions of customers. </p><p class="w-full mx-auto decoration-primary/6 max-w-3xl page-api-block:ml-0">Jam was founded in 2020 and is backed by early investors, founders, and executives from developer-focused companies such as Apple, GitHub, Slack, Cloudflare, and PagerDuty. Institutional investors include Union Square Ventures, BoxGroup, Version One Ventures, and Village Global (backed by Bill Gates, Jeff Bezos, Mark Zuckerberg, etc). </p></div><div class="flex flex-col md:flex-row mt-6 gap-2 max-w-3xl mx-auto page-api-block:ml-0"><a class="group text-sm p-2.5 flex gap-4 flex-1 flex-row-reverse items-center pl-4 border border-dark/3 rounded straight-corners:rounded-none hover:border-primary/6 dark:border-light/2 text-pretty dark:hover:border-primary-300/4 md:p-4 md:text-base" href="/docs/get-started"><span class="flex flex-col flex-1 text-right"><span class="text-xs">Previous</span><span class="text-dark dark:text-light/6 group-hover:text-primary line-clamp-2">Get Started</span></span><svg style="mask-image:url(https://ka-p.fontawesome.com/releases/v6.6.0/svgs/regular/chevron-left.svg?v=2&token=a463935e93);mask-repeat:no-repeat;mask-position:center" class="gb-icon hidden size-4 text-dark/5 group-hover:text-primary dark:text-light/4 md:block"></svg></a><a class="group text-sm p-2.5 flex gap-4 flex-1 flex-row items-center pr-4 border border-dark/3 rounded straight-corners:rounded-none hover:border-primary/6 dark:border-light/2 text-pretty dark:hover:border-primary-300/4 md:p-4 md:text-base" href="/docs/company/security-privacy-and-compliance"><span class="flex flex-col flex-1"><span class="text-xs">Next</span><span class="text-dark dark:text-light/6 group-hover:text-primary line-clamp-2">Security, privacy and compliance</span></span><svg style="mask-image:url(https://ka-p.fontawesome.com/releases/v6.6.0/svgs/regular/chevron-right.svg?v=2&token=a463935e93);mask-repeat:no-repeat;mask-position:center" class="gb-icon hidden size-4 text-dark/5 group-hover:text-primary dark:text-light/4 md:block"></svg></a></div><div class="flex flex-row items-center mt-6 max-w-3xl mx-auto page-api-block:ml-0"><p class="flex-1 text-sm text-dark/6 dark:text-light/5">Last updated <time data-visual-test="transparent" dateTime="2024-07-10T17:06:50.613Z" title="7/10/2024, 5:06:50 PM">4 months ago</time></p></div></main></div></div></div></div><div class="border-t border-dark/2 bg-light-2 dark:border-light/2 dark:bg-dark-2"><div class="scroll-nojump"><div class="flex flex-col md:px-8 max-w-screen-2xl mx-auto page-full-width:max-w-full py-6 gap-6 md:flex-row md:gap-10 px-0 sm:px-0"> <div class="flex-1 flex flex-col gap-6 px-4 sm:px-6 md:px-0"></div><div class="flex flex-col items-start order-[-1] px-4 sm:px-6 md:px-0 md:order-1"><div role="radiogroup" class="flex flex-row rounded-full straight-corners:rounded-sm border border-dark/3 dark:border-light/2"><button type="button" role="radio" aria-label="Switch to light theme" aria-checked="false" class="p-1 m-1 group rounded-full straight-corners:rounded-sm text-dark dark:text-light/7"><svg style="mask-image:url(https://ka-p.fontawesome.com/releases/v6.6.0/svgs/regular/sun-bright.svg?v=2&token=a463935e93);mask-repeat:no-repeat;mask-position:center" class="gb-icon size-4"></svg></button><button type="button" role="radio" aria-label="Switch to system theme" aria-checked="false" class="p-1 m-1 group rounded-full straight-corners:rounded-sm text-dark dark:text-light/7"><svg style="mask-image:url(https://ka-p.fontawesome.com/releases/v6.6.0/svgs/regular/desktop.svg?v=2&token=a463935e93);mask-repeat:no-repeat;mask-position:center" class="gb-icon size-4"></svg></button><button type="button" role="radio" aria-label="Switch to dark theme" aria-checked="false" class="p-1 m-1 group rounded-full straight-corners:rounded-sm text-dark dark:text-light/7"><svg style="mask-image:url(https://ka-p.fontawesome.com/releases/v6.6.0/svgs/regular/moon.svg?v=2&token=a463935e93);mask-repeat:no-repeat;mask-position:center" class="gb-icon size-4"></svg></button></div></div></div></div></div><script nonce="MzM3MzE2YzQtZmQzYy00OWZhLTk1NWMtOThhN2ZlMjg4ZjNh" data-cfasync="false"> document.addEventListener("DOMContentLoaded", () => { if (Array.from(document.scripts).find(script => script.src.includes('rocket-loader.min.js'))) { const alert = document.createElement('div'); alert.className = 'p-4 mb-4 text-sm text-red-800 rounded-lg bg-red-50 dark:bg-gray-800 dark:text-red-400 mt-8 mx-8'; alert.innerHTML = ` <strong>Error in site configuration:</strong> It looks like ${window.location.hostname} has been incorrectly configured in Cloudflare. 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