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data-bs-toggle="dropdown" class="nav-link dropdown-toggle">Contact <span class="caret"></span></a> <ul class=" dropdown-menu" role="menu"> <li id="menu-item-10316" class="menu-item menu-item-type-post_type menu-item-object-page nav-item menu-item-10316"><a title="Contact Via" href="https://viacolorado.org/contact/" class="nav-link">Contact Via</a></li> <li id="menu-item-10315" class="menu-item menu-item-type-post_type menu-item-object-page nav-item menu-item-10315"><a title="File a Complaint" href="https://viacolorado.org/contact/file-a-complaint/" class="nav-link">File a Complaint</a></li> </ul> </li> </ul> <ul class="navbar-collapse-contact"> <li>303-447-2848</li> <li>Español: 303-444-3043</li> <li> <a href="https://viamobility.ecolane.com/selfservice/login" class="btn btn-sm btn-primary btn-header" target="_blank">Self-Service Portal</a> </li> <li> <a href="https://viacolorado.org/give/" class="btn btn-sm btn-primary btn-header">Donate</a> </li> <li> <a href="#reciteme" class="btn btn-primary btn-header">Accessibility Tools</a> </li> <li> <ul class="social-links clearfix"> <li class="facebook"> <a href="https://www.facebook.com/ViaColorado" target="_blank"><i class="fa fa-facebook"></i></a></li> <li class="youtube"> <a href="https://www.youtube.com/channel/UC21uqT2oBZfbzOvl3CkutVg" target="_blank"><i class="fa fa-youtube"></i></a></li> <li class="linkedin"> <a href="https://www.linkedin.com/company/via-mobility-services" target="_blank"><i class="fa fa-linkedin"></i></a></li> <li class="instagram"><a href="https://www.instagram.com/via_colorado/" target="_blank"><i class="fa fa-instagram"></i></a></li> </ul> </li> </ul> </div> </div> </nav> </header>  <img src="https://viacolorado.org/wp-content/uploads/2023/08/AboutUs-3-1200x628-1-2000x1047.png" style="display: none;" />  <div id="page-hero" class="page-hero-default text-white bg-img inner-shadow" style="background-image:url('https://viacolorado.org/wp-content/uploads/2023/08/AboutUs-3-1200x628-1-2000x1047.png');"> <div class="hero-content-centered text-white"> <div class="container-fluid"> <div class="row"> <div class="col-md-8"> <header class="entry-header internal-page-header"> <h1>About Us</h1> </header> </div>  </div>  </div>  </div>  </div>  <section class="layout-dual-columns row-outer bg-primary text-white " > <div class="container"> <div class="row"> <div class="col-md-4"> <div class="col-content"> <div class="paintstroke paintstroke-desktop"></div> <h2 class="col-title">About Via Mobility Services</h2> </div>  </div> <div class="col-md-8 position-relative"> <div class="col-content col-content-last"> <div class="paintstroke paintstroke-mobile"></div> <p>Via Mobility Services is a distinguished <a href="/give" target="_blank" rel="noopener">501(c)(3) charitable</a> nonprofit organization committed to empowering people with limited mobility by offering comprehensive transportation solutions in eight counties in Colorado.</p> <p>Since 1979, we have enriched lives by providing tailored, responsive mobility services to thousands of older adults, people with disabilities, low-income individuals, and rural residents.</p> </div>  </div> </div> </div> </section><section class="layout-basic-content row-outer bg-white" > <div class="container"> <div class="row justify-content-center"> <div class="col-xl-8"> <div class="col-content col-content-last"> <h2><strong><span data-preserver-spaces="true">Serving Colorado Communities with Quality Transportation Services Since 1979</span></strong></h2> <p><span data-preserver-spaces="true">For over four decades, Via’s contributions have been far-reaching and diverse. Our broad array of services ranges from our </span><a href="https://viacolorado.org/services/via-paratransit/" target="_blank" rel="noopener">Via Paratransit</a><span data-preserver-spaces="true"> (accessible transportation) program, which provides on-demand, door-through-door service with wheelchair-accessible vehicles, to rides on the HOP to the University of Colorado-Boulder campus or downtown Boulder. </span></p> <p><img fetchpriority="high" decoding="async" class="alignright wp-image-10237" src="https://viacolorado.org/wp-content/uploads/2023/08/HOP-Photo-3x3-1.png" alt="" width="375" height="375" srcset="https://viacolorado.org/wp-content/uploads/2023/08/HOP-Photo-3x3-1.png 900w, https://viacolorado.org/wp-content/uploads/2023/08/HOP-Photo-3x3-1-300x300.png 300w, https://viacolorado.org/wp-content/uploads/2023/08/HOP-Photo-3x3-1-768x768.png 768w, https://viacolorado.org/wp-content/uploads/2023/08/HOP-Photo-3x3-1-125x125.png 125w" sizes="(max-width: 375px) 100vw, 375px" /></p> <p><span data-preserver-spaces="true">Organizations </span><a href="https://viacolorado.org/services/hire-us/" target="_blank" rel="noopener">hire Via</a><span data-preserver-spaces="true"> to operate specialty contract services such as RTD’s FlexRide since 2000, the City of Boulder’s HOP public bus, and many other shuttles, including Park-to-Park for Chautauqua, the Eldo shuttle to Eldorado Canyon State Park, and the Littleton Omnibus. Via reliably partners with local and state governments, businesses, and other organizations to provide the right-size service.</span></p> <p><span data-preserver-spaces="true">Beyond direct transportation, we extend our impact through mobility management services, including educational outreach, information and referrals, and individual travel planning designed to foster informed mobility choices and improve accessibility.</span></p> <p><span data-preserver-spaces="true">Via’s team is headquartered in Boulder, Colorado, and we have a satellite facility in the Denver Metro area on Franklin Street in Adams County. <a href="https://viacolorado.org/about/staff-and-board-of-directors/" target="_blank" rel="noopener">Click here to meet Via’s key staff and Board of Directors.</a></span></p> <div class="spacer" style="height: 20px"></div> <p><img decoding="async" class="alignnone size-medium wp-image-10244" src="https://viacolorado.org/wp-content/uploads/2023/08/New_AboutUs-Rider-Photo-1000x394.png" alt="" width="1000" height="394" srcset="https://viacolorado.org/wp-content/uploads/2023/08/New_AboutUs-Rider-Photo-1000x394.png 1000w, https://viacolorado.org/wp-content/uploads/2023/08/New_AboutUs-Rider-Photo-768x303.png 768w, https://viacolorado.org/wp-content/uploads/2023/08/New_AboutUs-Rider-Photo-1536x605.png 1536w, https://viacolorado.org/wp-content/uploads/2023/08/New_AboutUs-Rider-Photo.png 1667w" sizes="(max-width: 1000px) 100vw, 1000px" /></p> <div class="spacer" style="height: 20px"></div> <h3><strong><span data-preserver-spaces="true">Strategic Partnerships Support the Advancement of Public Transit Accessibility, Efficiency, and Reliability</span></strong></h3> <p><span data-preserver-spaces="true">Our strategic alliances with the Regional Transportation District, the City of Boulder, Boulder County, and several local governments greatly enhance public transportation’s effectiveness. For example, we aim to bridge the gap between mobility providers, businesses, public institutions, and the public through our </span><a href="https://viacolorado.org/together-were-your-wheels/" target="_blank" rel="noopener">partnership with Colorado Carshare, Boulder BCycle, Commuting Solutions, and Boulder Transportation Connections</a>.</p> <p><span data-preserver-spaces="true"><img decoding="async" class="wp-image-10235 alignright" src="https://viacolorado.org/wp-content/uploads/2023/08/FB-Alpine-Bank-Photo-3x3-1.png" alt="" width="400" height="382" srcset="https://viacolorado.org/wp-content/uploads/2023/08/FB-Alpine-Bank-Photo-3x3-1.png 798w, https://viacolorado.org/wp-content/uploads/2023/08/FB-Alpine-Bank-Photo-3x3-1-768x734.png 768w" sizes="(max-width: 400px) 100vw, 400px" /></span></p> <p><span data-preserver-spaces="true">Being future-forward, Via invests in reducing the carbon footprint of transportation in Colorado. We are pioneers in using zero-tailpipe emissions vehicles and renewable energy sources, offering smart and efficient transportation alternatives. Recently, we acquired a 4.5-acre site near our headquarters on 63rd Street in Boulder to establish a collaborative zero-emission vehicle maintenance, charging, and training center with several of the region’s leading transportation providers. </span></p> <p><a href="https://viacolorado.org/about/sustainability-commitment/" target="_blank" rel="noopener">Click here to learn more about our commitment to sustainability.</a></p> <h3><strong><span data-preserver-spaces="true">Via is an Independent Nonprofit Transportation Provider</span></strong></h3> <p><span data-preserver-spaces="true">Via is an independent 501(c)(3) nonprofit transportation provider. Via is </span><em><span data-preserver-spaces="true">not</span></em><span data-preserver-spaces="true"> part of local or state government or RTD—we are their partner.</span></p> <p><img loading="lazy" decoding="async" class="alignright wp-image-10245" src="https://viacolorado.org/wp-content/uploads/2023/08/Bonnie-Photo-3x3-1.png" alt="" width="375" height="375" srcset="https://viacolorado.org/wp-content/uploads/2023/08/Bonnie-Photo-3x3-1.png 900w, https://viacolorado.org/wp-content/uploads/2023/08/Bonnie-Photo-3x3-1-300x300.png 300w, https://viacolorado.org/wp-content/uploads/2023/08/Bonnie-Photo-3x3-1-768x768.png 768w, https://viacolorado.org/wp-content/uploads/2023/08/Bonnie-Photo-3x3-1-125x125.png 125w" sizes="auto, (max-width: 375px) 100vw, 375px" /></p> <p><span data-preserver-spaces="true">Via’s strength lies in collaborating and swiftly delivering innovative solutions to mobility challenges. We are wholly committed to providing the best transit alternatives that serve our community’s unique needs. Together, we can create a more accessible, sustainable, and connected future. <a href="https://viamobility.formstack.com/forms/contact_development_team" target="_blank" rel="noopener">Click here to express interest in partnering with Via.</a></span></p> <p> </p> <h5 style="text-align: left;"><strong>Mission</strong></h5> <p style="text-align: left;">Via’s mission is to promote <strong>independence</strong> and <strong>self-sufficiency</strong> for people with limited mobility by providing caring, customer-focused transportation options.</p> <h5 class="split-row-title"><strong>Vision</strong></h5> <p>We envision a future where all people, regardless of health, age, disability, income, or culture, have access to the mobility options they need to enhance their independence and quality of life.</p> <h5 class="split-row-title"><strong>Core Beliefs</strong></h5> <div class="checkmark-list"></p> <ul> <li><strong>All people are entitled to live</strong> as independently as possible within their life circumstances.</li> <li><strong>Freedom of movement</strong> is a basic human need in our society.</li> <li><strong>Everybody counts</strong>, regardless of age, health, disability, income, or ethnicity, and has a contribution to make to the community in which they live.</li> </ul> <p></div> <h5 class="split-row-title" style="text-align: left;"><strong>Core Values</strong></h5> <div class="checkmark-list"></p> <ul> <li style="text-align: left;"><strong>Integrity</strong> in all our business dealings.</li> <li style="text-align: left;"><strong>Respect</strong> for individuals.</li> <li style="text-align: left;"><strong>Teamwork</strong> and positive problem-solving.</li> <li style="text-align: left;"><strong>Caring</strong> – for our customers, for our community, and each other.</li> <li style="text-align: left;"><strong>Safety</strong> first.</li> </ul> <p></div> <div class="spacer" style="height: 100px"></div> <h2 style="text-align: center;">Via’s History</h2> </div> </div> </div> </div> </section> <section class="layout-split-row split-row-odd row-outer-lg bg-white"> <div class="split-row-images inner-shadow"> <div class="owl-carousel owl-carousel-standard owl-carousel-centered-nav"> <div class="owl-carousel-item bg-img inner-shadow" style="background-image:url('https://viacolorado.org/wp-content/uploads/2023/07/1979-archival-photo.png');"> </div>  </div>  </div>  <div class="container"> <div class="row justify-content-end"> <div class="col-md-6"> <div class="split-row-content last-child-no-bm"> <h3 class="split-row-title">1979: Solving a Glaring Transportation Gap</h3> <div class="divider-bar"></div> <p><ul> <li>Via launches wheelchair-accessible, door-<em>through</em>-door transportation in Boulder to fill a glaring gap for people with disabilities.</li> <li>Via obtains nonprofit status with our original name, Special Transit.</li> <li>Via serves 200 riders with funding support from the Boulder County Commissioners.</li> </ul> <p><div class="spacer" style="height: 20px"></div><br /> <em><span style="font-weight: 400; font-size: 22px; color: #0058a6;">“Via treats people with disabilities with respect 100% of the time. They allow people to just be who they are.”</span></em><br /> <div class="spacer" style="height: 10px"></div><br /> <a href="https://viacolorado.org/2023/03/physician-regained-independence/">Dr. Cheryl Sullivan</a>, Via Rider and Legacy Donor</p> </p> </div>  </div> </div> </div> </section> <section class="layout-split-row split-row-even row-outer-lg bg-white"> <div class="split-row-images inner-shadow"> <div class="owl-carousel owl-carousel-standard owl-carousel-centered-nav"> <div class="owl-carousel-item bg-img inner-shadow" style="background-image:url('https://viacolorado.org/wp-content/uploads/2018/12/Colt-Ryan-Weber-SK-1000x799.jpg');"> </div>  </div>  </div>  <div class="container"> <div class="row "> <div class="col-md-6"> <div class="split-row-content last-child-no-bm"> <h3 class="split-row-title">1980 to 1990: Supporting Our Mountain Communities</h3> <div class="divider-bar"></div> <p><ul> <li style="text-align: left;">Via adds bus services in Estes Park and Gold Hill.</li> </ul> <p><div class="spacer" style="height: 20px"></div><br /> <em><span style="font-weight: 400; font-size: 22px; color: #0058a6;">“It is very comforting to know that I can get where I need to be and not worry about finding a ride.”</span></em><br /> <div class="spacer" style="height: 10px"></div><br /> <span style="font-weight: 400;">Via Rider</span></p> </p> </div>  </div> </div> </div> </section> <section class="layout-split-row split-row-odd row-outer-lg bg-white"> <div class="split-row-images inner-shadow"> <div class="owl-carousel owl-carousel-standard owl-carousel-centered-nav"> <div class="owl-carousel-item bg-img inner-shadow" style="background-image:url('https://viacolorado.org/wp-content/uploads/2023/07/Jesse-Trujillo-helping-Jean-Hatfield-on-lift-CROPPED-LOW-RES.jpg');"> </div>  </div>  </div>  <div class="container"> <div class="row justify-content-end"> <div class="col-md-6"> <div class="split-row-content last-child-no-bm"> <h3 class="split-row-title">1990 to 2000: A Period of Dramatic Growth</h3> <div class="divider-bar"></div> <p><ul> <li>Via more than doubles its client base and provides 50,000 rides annually.</li> </ul> <p><div class="spacer" style="height: 20px"></div><br /> <em><span style="font-weight: 400; font-size: 22px; color: #0058a6;">“When I gave up my car, Via helped me keep my freedom. I’m grateful I can continue going out to do the things I love.”</span></em><br /> <div class="spacer" style="height: 10px"></div><br /> Jean, Via Rider (pictured)</p> </p> </div>  </div> </div> </div> </section> <section class="layout-split-row split-row-even row-outer-lg bg-white"> <div class="split-row-images inner-shadow"> <div class="owl-carousel owl-carousel-standard owl-carousel-centered-nav"> <div class="owl-carousel-item bg-img inner-shadow" style="background-image:url('https://viacolorado.org/wp-content/uploads/2023/07/Boulder-Hop-Bus-1000x667.jpg');"> </div>  </div>  </div>  <div class="container"> <div class="row "> <div class="col-md-6"> <div class="split-row-content last-child-no-bm"> <h3 class="split-row-title">2000 to 2010: Partnerships Broaden Via's Reach</h3> <div class="divider-bar"></div> <p><ul> <li style="text-align: left;">Via continues to expand, serving five times more clients since its founding.</li> <li style="text-align: left;">Via partners with the City of Boulder to operate the <a href="https://bouldercolorado.gov/services/hop-bus" target="_blank" rel="noopener">HOP public bus</a> and connect people to Boulder’s retail, social, and educational centers.</li> <li style="text-align: left;">Via partners with RTD on the <a href="https://www.rtd-denver.com/services/flexride" target="_blank" rel="noopener">Call-n-Ride</a> service for commuters and people with disabilities.</li> </ul> <p><div class="spacer" style="height: 20px"></div><br /> <em><span style="font-weight: 400; font-size: 22px; color: #0058a6;">“Via’s not just a transportation organization, it’s a community-building organization providing critical services and dignity for people who want to get around on their own.”</span></em><br /> <div class="spacer" style="height: 10px"></div><br /> Dennis Paul, Vice President of Government Affairs and Strategic Partnerships, <a href="https://www.elevationscu.com/" target="_blank" rel="noopener">Elevations Credit Union</a></p> </p> </div>  </div> </div> </div> </section> <section class="layout-split-row split-row-odd row-outer-lg bg-white"> <div class="split-row-images inner-shadow"> <div class="owl-carousel owl-carousel-standard owl-carousel-centered-nav"> <div class="owl-carousel-item bg-img inner-shadow" style="background-image:url('https://viacolorado.org/wp-content/uploads/2018/12/Solar-1-1000x750.jpg');"> </div>  </div>  </div>  <div class="container"> <div class="row justify-content-end"> <div class="col-md-6"> <div class="split-row-content last-child-no-bm"> <h3 class="split-row-title">2010 to 2020: Committing to Clean Energy Transit</h3> <div class="divider-bar"></div> <p><ul> <li>Special Transit rebrands as Via Mobility Services.</li> <li>Via builds its LEED-quality Boulder headquarters.</li> <li>Via establishes goals for net-zero tailpipe emissions and welcomes the first 100% <a href="https://viacolorado.org/2018/10/hop-15-has-been-re-powered/">electric HOP buses</a>.</li> <li>Via becomes a second responder for Boulder County crises and safely evacuates residents from <a href="https://viacolorado.org/2013/10/via-extends-offer-free-transportation-flood-victims/">floods</a> and wildfires.</li> <li>Via adds public transit services, including the <a href="https://coloradomusicfestival.org/plan-your-visit/hop-2-chautauqua/" target="_blank" rel="noopener">HOP2Chautauqua shuttle</a>.</li> <li>Via expands accessible transportation services in the Denver Metro area, doubling ridership in two years.</li> </ul> </p> </div>  </div> </div> </div> </section> <section class="layout-split-row split-row-even row-outer-lg bg-white"> <div class="split-row-images inner-shadow"> <div class="owl-carousel owl-carousel-standard owl-carousel-centered-nav"> <div class="owl-carousel-item bg-img inner-shadow" style="background-image:url('https://viacolorado.org/wp-content/uploads/2020/02/Yoshi-92-1000x884.png');"> </div>  </div>  </div>  <div class="container"> <div class="row "> <div class="col-md-6"> <div class="split-row-content last-child-no-bm"> <h3 class="split-row-title">2020 and Beyond</h3> <div class="divider-bar"></div> <p><ul> <li style="text-align: left;">The COVID-19 pandemic response leads to the creation of a new program delivering farm-fresh food to families in need and older adults aging in place in partnership with the Boulder County Farmers Markets.</li> <li style="text-align: left;">Via evacuates nearly 100 residents from the tragic <a href="https://viacolorado.org/2022/02/marshall-fire-via-mobility-services-travels-through-flames-to-rescue-boulder-county-residents/">Marshall Wildfire</a>.</li> <li style="text-align: left;">Via’s public transit services for hire move tens of thousands of additional community members with accessible public transportation.</li> <li style="text-align: left;">Demand to ride with Via Paratransit reaches a historic high as the U.S. experiences the largest population of older adults ever.</li> </ul> <p><div class="spacer" style="height: 20px"></div><br /> <em><span style="font-weight: 400; font-size: 22px; color: #0058a6;"><span style="font-weight: 400;">“I’m forever grateful to Via for giving my mom back her independence.”</span></span></em><br /> <div class="spacer" style="height: 10px"></div><br /> Daughter of a Via Rider</p> </p> </div>  </div> </div> </div> </section> <section class="layout-dual-columns row-outer bg-primary text-white " > <div class="container"> <div class="row"> <div class="col-md-4"> <div class="col-content"> <div class="paintstroke paintstroke-desktop"></div> <h2 class="col-title">Via Riders Need Your Support</h2> </div>  </div> <div class="col-md-8 position-relative"> <div class="col-content col-content-last"> <div class="paintstroke paintstroke-mobile"></div> <p><img loading="lazy" decoding="async" class="alignright wp-image-10512" src="https://viacolorado.org/wp-content/uploads/2023/11/Alec_Web-blog-Photo-3x3-1.png" alt="" width="350" height="350" srcset="https://viacolorado.org/wp-content/uploads/2023/11/Alec_Web-blog-Photo-3x3-1.png 900w, https://viacolorado.org/wp-content/uploads/2023/11/Alec_Web-blog-Photo-3x3-1-300x300.png 300w, https://viacolorado.org/wp-content/uploads/2023/11/Alec_Web-blog-Photo-3x3-1-768x768.png 768w, https://viacolorado.org/wp-content/uploads/2023/11/Alec_Web-blog-Photo-3x3-1-125x125.png 125w" sizes="auto, (max-width: 350px) 100vw, 350px" /></p> <p><span style="font-weight: 400;"><strong><p class="lead "></strong>Via assisted over 3,440 riders like Alec last year.<strong></p></strong></span></p> <p><b>After reimbursement from grants and other funding sources, we have a shortfall of $8.00 for every ride we provide.</b></p> <p><span style="font-weight: 400;">Your help is crucial for Via to</span> <span style="font-weight: 400;">continue giving riders access to our vital transportation services. Your gift gives them independence.</span></p> <a href="https://www.coloradogives.org/donate/Via" target="__blank" class="btn btn-warning btn-lg">Donate Now</a> </div>  </div> </div> </div> </section><section class="layout-basic-cards row-outer bg-gray-light " > <div class="container"> <div class="row"> <div class="col-lg-12"> <ul class="card-deck justify-content-center text-center card-deck-fours"> <li class="card"> <div class="card-img bg-img inner-shadow" style="background-image: url('https://viacolorado.org/wp-content/uploads/2022/09/Staff-1000x667.jpg');"> <a href="https://viacolorado.org/about/staff-and-board-of-directors/" class="full-width"></a> </div> <div class="card-body"> <h4 class="card-title">Staff and Board of Directors</h4> </div> <div class="card-footer"> <a href="https://viacolorado.org/about/staff-and-board-of-directors/" class="btn btn-sm btn-secondary">Learn More</a> </div> </li> <li class="card"> <div class="card-img bg-img inner-shadow" style="background-image: 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