CINXE.COM
Smartsupp — Squarespace
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class="c-category-list__item"> <a href="/de_DE/lokalisierung" class="c-category-list__link "> <div class="c-category-list__link-icon" style="background-image: url('https://static.helpjuice.com/helpjuice_production/uploads/category/image/13961/431418/lcoalisation.png');"></div> <div class="c-category-list__link-name"> Lokalisierung </div> </a> </li> <li class="c-category-list__item"> <a href="/de_DE/ki" class="c-category-list__link "> <div class="c-category-list__link-icon" style="background-image: url('https://static.helpjuice.com/helpjuice_production/uploads/category/image/13961/603101/ai.png');"></div> <div class="c-category-list__link-name"> KI </div> </a> </li> </ul> </div> <div class="o-grid__col o-grid__col--lg-9"> <article class="o-answer" data-controller="feedbacks" data-feedbacks-load-form-value="/admin/feedbacks/comments/new?question_id=1845851"> <h1 class="o-answer__heading"> Squarespace </h1> <div class="o-answer__content fr-view" data-action="mouseup->feedbacks#update"> <div class="helpjuice-article-body-content helpjuice-editor-content"><div class="helpjuice-callout warning"> <div class="helpjuice-callout-body">We are no longer developing the plugin for Squarespace, so for some versions, this plugin may not work at all, or may not work correctly. In these cases, it will be necessary to <a href="https://help.smartsupp.com/en_US/smartsupp-chat-code">insert the chat code manually</a> to use Smartsupp.</div> <div class="helpjuice-callout-delete">聽</div> </div> <p>Smartsupp <a href="https://www.smartsupp.com/live-chat/">Live Chat</a> & <a href="https://www.smartsupp.com/chatbot/">Chatbots</a> Integration</p> <div class="helpjuice-callout info"> <div class="helpjuice-callout-body">Don't have Smartsupp account yet? <strong><a href="https://www.smartsupp.com/sign/up" target="_blank">Sign up for free</a>聽</strong>in just 2 minutes.</div> <div class="helpjuice-callout-delete">聽</div> </div> <h2>Screencast</h2> <p>Watch how to insert our code in the following video.</p> <a href="https://res.cloudinary.com/smartsupp/image/upload/help/migrated/v5Xr7Lfv579eLBUWHg7JYftH4yV3tdfC.gif"><img src="https://res.cloudinary.com/smartsupp/image/upload/f_auto,q_auto/help/migrated/v5Xr7Lfv579eLBUWHg7JYftH4yV3tdfC.gif" alt="" loading="lazy"></a> <h2>Tutorial</h2> <p>Follow the tutorial below, step by step, to install our code in your website.</p> <h2>Insert code</h2> <p>Your code is in <strong>Smartsupp - Settings - Chat box -聽<a href="https://dashboard.smartsupp.com/settings/chatbox/chat-code" target="_blank">Chat code</a></strong>.</p> <p>Now go to <strong>Squarespace Settings:</strong></p> <ol> <li>Select <strong>Advanced > Code Injection > HEADER</strong> </li> <li>insert the code</li> <li><strong>SAVE</strong></li> </ol> <a href="https://res.cloudinary.com/smartsupp/image/upload/help/migrated/XevMlu3HNSoDQQncsfEVlsK6zrGPWeUe.png"><img src="https://res.cloudinary.com/smartsupp/image/upload/f_auto,q_auto/help/migrated/XevMlu3HNSoDQQncsfEVlsK6zrGPWeUe.png" alt="" loading="lazy"></a> <h2>Publish</h2> <p><strong>Publish</strong> to update your website.</p> <div class="helpjuice-callout success"> <div class="helpjuice-callout-body">To chat with visitors and see them on website log in to聽<b><a href="https://dashboard.smartsupp.com/sign/in" target="_blank">Smartsupp</a></b>.</div> <div class="helpjuice-callout-delete">聽</div> </div></div> </div> <div class="o-answer__undertext"> <em> Sind Sie noch verwirrt? Kontaktieren Sie uns 眉ber die Chat-Box in Ihrem Dashboard und wir werden uns gerne mit Ihnen in Verbindung setzen. Bitte beachten Sie, dass der Kundenservice nur in kostenpflichtigen Paketen enthalten ist. </em> </div> </article> <div class="c-helpful was-this-helpful"> <h2 class="c-helpful__text">Was this article helpful? 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