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How to Add Live Chat to ePages Website | Smartsupp
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href="/en_US/installation-plugins/lightcms" class="c-category-list__submenu-link ">LightCMS</a> </li> <li class="c-category-list__submenu-item"> <a href="/en_US/installation-plugins/not-compatible-platforms" class="c-category-list__submenu-link ">Not compatible platforms</a> </li> <li class="c-category-list__submenu-item"> <a href="/en_US/installation-plugins/weasy" class="c-category-list__submenu-link ">Weasy</a> </li> <li class="c-category-list__submenu-item"> <a href="/en_US/installation-plugins/shoptec" class="c-category-list__submenu-link ">Shoptec</a> </li> <li class="c-category-list__submenu-item"> <a href="/en_US/installation-plugins/bigcommerce" class="c-category-list__submenu-link ">BigCommerce</a> </li> <li class="c-category-list__submenu-item"> <a href="/en_US/installation-plugins/wix-new" class="c-category-list__submenu-link ">WiX</a> </li> <li class="c-category-list__submenu-item"> <a href="/en_US/installation-plugins/shopify-old" class="c-category-list__submenu-link ">Shopify-old</a> </li> <li class="c-category-list__submenu-item"> <a href="/en_US/installation-plugins/mobirise" class="c-category-list__submenu-link ">Mobirise</a> </li> <li class="c-category-list__submenu-item"> <a href="/en_US/installation-plugins/sky-shop" class="c-category-list__submenu-link ">Sky-shop</a> </li> <li class="c-category-list__submenu-item"> <a href="/en_US/installation-plugins/iai-idosell" class="c-category-list__submenu-link ">IAI / IdoSell</a> </li> <li class="c-category-list__submenu-item"> <a href="/en_US/installation-plugins/libertybusiness" class="c-category-list__submenu-link ">LibertyBusiness</a> </li> <li class="c-category-list__submenu-item"> <a href="/en_US/installation-plugins/upgates" class="c-category-list__submenu-link ">Upgates</a> </li> <li class="c-category-list__submenu-item"> <a href="/en_US/installation-plugins/oxyshop" class="c-category-list__submenu-link ">Oxyshop</a> </li> <li class="c-category-list__submenu-item"> <a href="/en_US/installation-plugins/sklep-szybko" class="c-category-list__submenu-link ">Sklep-szybko</a> </li> <li class="c-category-list__submenu-item"> <a href="/en_US/installation-plugins/clevero" class="c-category-list__submenu-link ">Clevero</a> </li> <li class="c-category-list__submenu-item"> <a href="/en_US/installation-plugins/wedos-website" class="c-category-list__submenu-link ">Wedos WebSite</a> </li> <li class="c-category-list__submenu-item"> <a href="/en_US/installation-plugins/shopify" class="c-category-list__submenu-link ">Shopify</a> </li> <li class="c-category-list__submenu-item"> <a href="/en_US/installation-plugins/smartsupp-installation" class="c-category-list__submenu-link ">Smartsupp installation</a> </li> <li class="c-category-list__submenu-item"> <a href="/en_US/installation-plugins/bluejet" class="c-category-list__submenu-link ">Bluejet</a> </li> </ul> </li> <li class="c-category-list__item"> <a href="/en_US/chatbots-automation" class="c-category-list__link "> <div class="c-category-list__link-icon" style="background-image: url('https://static.helpjuice.com/helpjuice_production/uploads/category/image/13961/428902/chatbots-automation.png');"></div> <div class="c-category-list__link-name"> Chatbots & automations </div> </a> </li> <li class="c-category-list__item"> <a href="/en_US/ai" class="c-category-list__link "> <div class="c-category-list__link-icon" style="background-image: url('https://static.helpjuice.com/helpjuice_production/uploads/category/image/13961/603096/ai.png');"></div> <div class="c-category-list__link-name"> AI </div> </a> </li> <li class="c-category-list__item"> <a href="/en_US/chatbox" class="c-category-list__link "> <div class="c-category-list__link-icon" style="background-image: url('https://static.helpjuice.com/helpjuice_production/uploads/category/image/13961/428892/chatbix_settings.png');"></div> <div class="c-category-list__link-name"> Chat box </div> </a> </li> <li class="c-category-list__item"> <a href="/en_US/dashboard" class="c-category-list__link "> <div class="c-category-list__link-icon" style="background-image: url('https://static.helpjuice.com/helpjuice_production/uploads/category/image/13961/428893/dashboard.png');"></div> <div class="c-category-list__link-name"> Dashboard </div> </a> </li> <li class="c-category-list__item"> <a href="/en_US/privacy-legal" class="c-category-list__link "> <div class="c-category-list__link-icon" style="background-image: url('https://static.helpjuice.com/helpjuice_production/uploads/category/image/13961/428894/privacy_legal.png');"></div> <div class="c-category-list__link-name"> Privacy & Legal </div> </a> </li> <li class="c-category-list__item"> <a href="/en_US/mobile-apps" class="c-category-list__link "> <div class="c-category-list__link-icon" style="background-image: url('https://static.helpjuice.com/helpjuice_production/uploads/category/image/13961/428895/mobile_apps.png');"></div> <div class="c-category-list__link-name"> Mobile apps </div> </a> </li> <li class="c-category-list__item"> <a href="/en_US/features" class="c-category-list__link "> <div class="c-category-list__link-icon" style="background-image: url('https://static.helpjuice.com/helpjuice_production/uploads/category/image/13961/428896/features-idiots-2.png');"></div> <div class="c-category-list__link-name"> Features </div> </a> </li> <li class="c-category-list__item"> <a href="/en_US/notifications" class="c-category-list__link "> <div class="c-category-list__link-icon" style="background-image: url('https://static.helpjuice.com/helpjuice_production/uploads/category/image/13961/428897/notifications.png');"></div> <div class="c-category-list__link-name"> Notifications </div> </a> </li> <li class="c-category-list__item"> <a href="/en_US/faq" class="c-category-list__link "> <div class="c-category-list__link-icon" style="background-image: url('https://static.helpjuice.com/helpjuice_production/uploads/category/image/13961/428898/faq.png');"></div> <div class="c-category-list__link-name"> FAQ </div> </a> </li> <li class="c-category-list__item"> <a href="/en_US/tips-tricks" class="c-category-list__link "> <div class="c-category-list__link-icon"></div> <div class="c-category-list__link-name"> Tips & tricks </div> </a> </li> <li class="c-category-list__item"> <a href="/en_US/agents" class="c-category-list__link "> <div class="c-category-list__link-icon" style="background-image: url('https://static.helpjuice.com/helpjuice_production/uploads/category/image/13961/428899/agents-2.png');"></div> <div class="c-category-list__link-name"> Agents </div> </a> </li> <li class="c-category-list__item"> <a href="/en_US/conversations" class="c-category-list__link "> <div class="c-category-list__link-icon" style="background-image: url('https://static.helpjuice.com/helpjuice_production/uploads/category/image/13961/428900/live-chat.png');"></div> <div class="c-category-list__link-name"> Conversations </div> </a> </li> <li class="c-category-list__item"> <a href="/en_US/statistics" class="c-category-list__link "> <div class="c-category-list__link-icon" style="background-image: url('https://static.helpjuice.com/helpjuice_production/uploads/category/image/13961/428901/statistics-idiots-3.png');"></div> <div class="c-category-list__link-name"> Statistics </div> </a> </li> <li class="c-category-list__item"> <a href="/en_US/integrations" class="c-category-list__link "> <div class="c-category-list__link-icon" style="background-image: url('https://static.helpjuice.com/helpjuice_production/uploads/category/image/13961/428891/integration.png');"></div> <div class="c-category-list__link-name"> Integrations </div> </a> </li> <li class="c-category-list__item"> <a href="/en_US/price-packages" class="c-category-list__link "> <div class="c-category-list__link-icon" style="background-image: url('https://static.helpjuice.com/helpjuice_production/uploads/category/image/13961/428904/price_packages.png');"></div> <div class="c-category-list__link-name"> Price & Packages </div> </a> </li> <li class="c-category-list__item"> <a href="/en_US/localization" class="c-category-list__link "> <div class="c-category-list__link-icon" style="background-image: url('https://static.helpjuice.com/helpjuice_production/uploads/category/image/13961/431337/lcoalisation.png');"></div> <div class="c-category-list__link-name"> Localization </div> </a> </li> </ul> </div> <div class="o-grid__col o-grid__col--lg-9"> <article class="o-answer" data-controller="feedbacks" data-feedbacks-load-form-value="/admin/feedbacks/comments/new?question_id=1845414"> <h1 class="o-answer__heading"> ePages </h1> <div class="helpjuice-table-of-contents-container"> <p> Table of Contents </p> <div class="helpjuice-toc-items"> <a href="#install-plugin-0" data-tag-name="H2"> Install plugin </a> <a href="#sign-into-your-smartsupp-account-1" data-tag-name="H2"> Sign into your Smartsupp account </a> </div> </div> <div class="o-answer__content fr-view" data-action="mouseup->feedbacks#update"> <div class="helpjuice-article-body-content helpjuice-editor-content"><p>Smartsupp <a href="https://www.smartsupp.com/live-chat/">Live Chat</a> & <a href="https://www.smartsupp.com/chatbot/">Chatbots</a> Integration</p><div class="helpjuice-callout info"> <div class="helpjuice-callout-body"><p>Don't have Smartsupp account yet? <a href="https://www.smartsupp.com/sign/up" target="_blank"><strong>Sign up for free</strong></a><strong>聽</strong>in just 2 minutes.</p></div> <div class="helpjuice-callout-delete">聽</div> </div><div class="helpjuice-callout danger"> <div class="helpjuice-callout-body"><p><strong>Video recording</strong> feature is not available when using epages. All of the other features are working correctly.</p></div> <div class="helpjuice-callout-delete">聽</div> </div><div class="helpjuice-callout warning"> <div class="helpjuice-callout-body"><p>We are no longer developing the plugin for ePages, so for some versions, this plugin may not work at all, or may not work correctly. In these cases, it will be necessary to <a href="https://help.smartsupp.com/en_US/smartsupp-chat-code">insert the chat code manually</a> to use Smartsupp.</p></div> <div class="helpjuice-callout-delete">聽</div> </div><h2>Install plugin</h2><p>Go to聽<strong>App Store</strong></p><p><a href="https://res.cloudinary.com/smartsupp/image/upload/help/migrated/5eJGbdjaTfAkGUr7lEUA75lkeYT6d37p.png"><img src="https://res.cloudinary.com/smartsupp/image/upload/w_1400,f_auto,q_auto/help/migrated/5eJGbdjaTfAkGUr7lEUA75lkeYT6d37p.png" alt="" loading="lazy"></a></p><p>Search for <strong>Smartsupp</strong></p><p><a href="https://res.cloudinary.com/smartsupp/image/upload/help/migrated/PZ5ZmK5j1tJaMdyBH4dPoWwkUsNsa9ld.png"><img src="https://res.cloudinary.com/smartsupp/image/upload/w_1400,f_auto,q_auto/help/migrated/PZ5ZmK5j1tJaMdyBH4dPoWwkUsNsa9ld.png" alt="" loading="lazy"></a></p><p><strong>Install app</strong>.</p><p><a href="https://res.cloudinary.com/smartsupp/image/upload/help/migrated/emdfOTIGEn35iq293fajdvpMowzTBQ5E.png"><img src="https://res.cloudinary.com/smartsupp/image/upload/w_1400,f_auto,q_auto/help/migrated/emdfOTIGEn35iq293fajdvpMowzTBQ5E.png" alt="" loading="lazy"></a> <a href="https://res.cloudinary.com/smartsupp/image/upload/help/migrated/9DWjQd1hAffkoBTXIZDABFMqf87HWGam.png"><img src="https://res.cloudinary.com/smartsupp/image/upload/w_1400,f_auto,q_auto/help/migrated/9DWjQd1hAffkoBTXIZDABFMqf87HWGam.png" alt="" loading="lazy"></a></p><h2>Sign into your Smartsupp account</h2><p>You can<strong> Create a free account聽</strong>or you can聽<strong>Connect an existing account</strong>.</p><p><a href="https://res.cloudinary.com/smartsupp/image/upload/help/migrated/BEBGwK0RT5dGQw3iC3GlHwj39gPWcTZU.png"><img src="https://res.cloudinary.com/smartsupp/image/upload/w_1400,f_auto,q_auto/help/migrated/BEBGwK0RT5dGQw3iC3GlHwj39gPWcTZU.png" alt="" loading="lazy"></a></p></div> </div> <div class="o-answer__undertext"> <em> Still confused? Contact us via the chat box in your dashboard and we鈥檒l be happy to get in touch with you. Please note that customer service is included only in paid packages. </em> </div> </article> <div class="c-helpful was-this-helpful"> <h2 class="c-helpful__text">Was this article helpful? Rate it and help us improve your experience.</h2> <form accept-charset="UTF-8" action="/questions/1845414/feedbacks" method="post" class="c-helpful__btns"> <div class="hidden"><input name="authenticity_token" type="hidden" value="W7fIKyhlMGSYY6ZpNZ0EjAuXfvwpXGjx8KK7p9liJk0="></div> <input id="feedback_score" name="feedback[score]" type="hidden" value="0"> <a href="#" id="yes" class="response feedback c-helpful__btn c-helpful__btn--yes"> <span class="sr-only"> Yes (3) </span> </a> <a href="#" id="no" class="response feedback c-helpful__btn c-helpful__btn--no"> <span class="sr-only"> No (2) </span> </a> </form> <a class="enable-feedback" data-action="click->feedbacks#showFeedbackForm"> Give feedback about this article </a> </div> <div class="c-posts"> <h2 class="c-posts__heading"> Recommended Articles </h2> <div class="o-grid"> <div class="o-grid__col o-grid__col--lg-6"> <div class="c-posts__item"> <a href="/en_US/installation-plugins/mozello" class="c-posts__item-link"> <h2 class="c-posts__item-heading"> Mozello </h2> <p class="c-posts__item-description"> Smartsupp Live Chat & Chatbots Integration Don't have Smartsupp account yet? 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</div> </div> </div> </div> </div> </div> </div> </div> <div class=o-container> <div class=o-footer__wrapper> <div class=o-footer__links> <div class=o-grid> <div class="o-grid__col o-grid__col--lg-3"> <div class=o-footer__links-heading>Product</div> <ul class=o-footer__links-list> <li class=o-footer__links-item><a href=https://www.smartsupp.com/product class=o-footer__links-link>Product features</a></li> <li class=o-footer__links-item><a href=https://www.smartsupp.com/live-chat class=o-footer__links-link>Live chat</a> </li> <li class=o-footer__links-item><a href=https://www.smartsupp.com/chatbot/ class=o-footer__links-link>Chatbot</a></li> <li class=o-footer__links-item><a href=https://www.smartsupp.com/pricing class=o-footer__links-link>Pricing</a></li> </ul> <div class=o-footer__links-heading>Solutions</div> <ul class=o-footer__links-list> <li class=o-footer__links-item><a href=https://www.smartsupp.com/live-chat-for-customer-care-teams class=o-footer__links-link>For customer care</a></li> <li class=o-footer__links-item><a href=https://www.smartsupp.com/ecommerce-live-chat class=o-footer__links-link>For e-commerce</a></li> </ul> </div> <div class="o-grid__col o-grid__col--lg-3"> <div class=o-footer__links-heading>Resources</div> <ul class=o-footer__links-list> <li class=o-footer__links-item><a href=https://www.smartsupp.com/blog/ class=o-footer__links-link>Blog</a></li> <li class=o-footer__links-item><a href=https://www.smartsupp.com/case-studies/ class=o-footer__links-link>Case studies</a></li> <li class=o-footer__links-item><a href=https://www.smartsupp.com/product-updates/ class=o-footer__links-link>Product Updates</a></li> <li class=o-footer__links-item><a href=https://www.smartsupp.com/help/ class=o-footer__links-link>Help</a></li> <li class=o-footer__links-item><a href=https://docs.smartsupp.com/ class=o-footer__links-link>Developer Docs</a></li> <li class=o-footer__links-item><a href=https://www.smartsupp.com/help/report-scam class=o-footer__links-link>Report scam</a></li> <li class=o-footer__links-item><a href=https://www.smartsupp.com/affiliate class=o-footer__links-link>Affiliate</a> </li> </ul> </div> <div class="o-grid__col o-grid__col--lg-3"> <div class=o-footer__links-heading>Integrations</div> <ul class=o-footer__links-list> <li class=o-footer__links-item><a href=https://www.smartsupp.com/help/prestashop/ class=o-footer__links-link>Live chat for PrestaShop</a></li> <li class=o-footer__links-item><a href=https://www.smartsupp.com/wordpress class=o-footer__links-link>Live chat for WordPress</a></li> <li class=o-footer__links-item><a href=https://www.smartsupp.com/help/shopify/ class=o-footer__links-link>Live chat for Shopify</a></li> <li class=o-footer__links-item><a href=https://www.smartsupp.com/help/epages/ class=o-footer__links-link>Live chat for ePages</a></li> <li class=o-footer__links-item><a href=https://www.smartsupp.com/help/shoptet/ class=o-footer__links-link>Live chat for Shoptet</a></li> <li class=o-footer__links-item><a href=https://www.smartsupp.com/help#integrations class=o-footer__links-link>Other platforms</a></li> </ul> </div> <div class="o-grid__col o-grid__col--lg-3"> <div class=o-footer__links-heading>Company</div> <ul class=o-footer__links-list> <li class=o-footer__links-item><a href=https://www.smartsupp.com/about class=o-footer__links-link>About us</a></li> <li class=o-footer__links-item><a href=https://smartsupp.recruitee.com/ class=o-footer__links-link>Join our team</a></li> </ul> </div> </div> </div> <div class=o-footer__social><a href="https://itunes.apple.com/us/app/smartsupp/id1258723897?mt=8" class=o-footer__social-link rel=noopener target=_blank><img src=https://res.cloudinary.com/smartsupp/image/upload/v1641992148/app-stores-buttons/btn-appstore_kzijou.svg alt="Smartsupp on App Store" class=o-footer__social-link-image loading=lazy></a> <a href="https://play.google.com/store/apps/details?id=cz.dactylgroup.smartsupp.android" 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