CINXE.COM
Miglior software per il portale clienti del 2023 | LiveAgent
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.Button{margin-right:0}.Login__popup__close{position:absolute;right:15px;top:15px;display:-webkit-box;display:-ms-flexbox;display:flex;width:25px;height:25px;background-image:url(/app/themes/liveagent/assets/images/icon-close.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center;cursor:pointer;-webkit-transition:opacity .3s;transition:opacity .3s}.Login__popup__close:active,.Login__popup__close:focus,.Login__popup__close:hover{opacity:.6}.Login__popup.active{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login{padding:0 !important;margin-left:30px !important;-webkit-transition:opacity .3s;transition:opacity .3s}.Button--login:active .tooltip,.Button--login:focus .tooltip,.Button--login:hover .tooltip{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login span{font-size:0}.Button--login span::before{content:"";display:block;width:17px;height:100%;background-image:url(/app/themes/liveagent/assets/images/icon-login.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center}.Button--login .tooltip{position:absolute;top:49px;display:none;margin-left:9px;padding:8px 25px;font-size:14px;line-height:21px !important;text-align:center;word-break:keep-all;color:#212121;-webkit-box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);background-color:#fff;border-radius:4px;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%)}.Button--login .tooltip::before{position:absolute;top:-10px;left:calc(50% - 10px);background:0;width:0;height:0;border-style:solid;border-width:0 10px 10px;border-color:transparent transparent #fff}body.no-scroll{overflow:hidden;height:100%}#app{padding-top:90px}#app .Header{background-color:#fff;background-color:var(--header-background);position:fixed;top:0;z-index:99991;width:100%;height:90px;padding:.9375em 0}#app .Header .wrapper{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__logo{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__logo a{display:block;width:100%;height:100%;padding:.9375em .9375em .9375em 0}#app .Header__logo a img{display:block;max-width:8.125em;height:1.875em}#app .Header__items{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation.active{height:100vh;-webkit-transition:height .3s ease-out;transition:height .3s ease-out;display:block;overflow-y:scroll;padding-bottom:1.5em;-webkit-box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);border-top:1px solid #e4e5e9}#app .Header__navigation.active>div{opacity:1;height:auto;-webkit-transition:opacity .5s ease;transition:opacity .5s ease;-webkit-transition-delay:.1s;transition-delay:.1s;display:block}#app .Header__navigation.active.mobile-active .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active .Header__navigation__promo{margin-left:3em;padding-bottom:1em;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75em;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation.active.mobile-active ul.nav>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul{-webkit-transition:height .6s ease;transition:height .6s ease;overflow:hidden}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile{display:-webkit-box;display:-ms-flexbox;display:flex;position:relative;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;top:.25em;left:1em;margin-top:.9em;color:#2570ed !important;z-index:1;pointer-events:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a{display:-webkit-box;display:-ms-flexbox;display:flex;width:100%;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:14px 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-product li.current-menu-item{background-color:#feefe0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-overview li.current-menu-item{background-color:#f3e6ff}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-use-for li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--outline{display:-webkit-box;display:-ms-flexbox;display:flex;width:6.25em}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 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Choose the ideal help desk software for your website and raise your customer service to the moon." hreflang="en-US" onover-preload="1">Help desk<div class="menu-item-description">Piattaforma di assistenza clienti omnichannel</div></a></li> <li id="menu-item-915988" class="icn-menu-ticketing menu-item menu-item-type-post_type menu-item-object-page menu-item-915988"><svg class="icon icon-menu-ticketing"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-ticketing"></use></svg><a href="https://www.live-agent.it/ticketing-software/" title="Scopri i software di ticketing più usati sul mercato. Scegli lo strumento di ticketing ideale e porta il tuo servizio clienti sulla luna." hreflang="it-IT" onover-preload="1">Ticketing<div class="menu-item-description">Sistema di ticketing avanzato</div></a></li> <li id="menu-item-165140" class="icn-menu-live-chat menu-item menu-item-type-post_type menu-item-object-page menu-item-165140"><svg class="icon icon-menu-live-chat"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-live-chat"></use></svg><a href="https://www.live-agent.it/software-live-chat/" title="Scopri i migliori 15 software di live chat per il 2023 con LiveAgent! Offri un'esperienza cliente eccezionale con funzionalità avanzate, supporto 24/7 e senza impegni iniziali. Prova gratuita di 14 giorni, nessuna carta di credito richiesta. Trasforma i visitatori del tuo sito in clienti soddisfatti con uno strumento di chat all'avanguardia. 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Scopri come LiveAgent può soddisfare le tue esigenze e migliorare il tuo servizio clienti." hreflang="it-IT" onover-preload="1">Soluzione per settore<div class="menu-item-description">Adatta LiveAgent al tuo settore</div></a></li> <li id="menu-item-951779" class="icn-menu-use-cases menu-item menu-item-type-custom menu-item-object-custom menu-item-951779"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-use-cases"></use></svg><a href="https://www.live-agent.it/storie-di-successo/" title="Scopri come il software di help desk LiveAgent ha trasformato aziende di vari settori migliorando la soddisfazione dei clienti, la fidelizzazione e i ricavi. Esplora storie di successo di marchi come SATUR, FrëschKëscht, Huawei e molti altri. Inizia oggi la tua prova gratuita di 14 giorni senza bisogno di carta di credito!" hreflang="it-IT" onover-preload="1">Caso d’uso<div class="menu-item-description">Un prodotto, diversi scenari di utilizzo</div></a></li> </ul> </li> <li id="menu-item-165193" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165193"><a href="#" title="Scopri il miglior software per il portale clienti del 2023 con LiveAgent! Offri un supporto self-service avanzato, riduci i costi e migliora l'esperienza cliente. Prova gratuita di 14 o 30 giorni senza carta di credito. Usato da Forbes, Airbus, e molti altri. Visita ora per una customer service rivoluzionata!" hreflang="it-IT">Integrazioni</a> <ul class="sub-menu"> <li id="menu-item-951780" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-951780"><a href="https://www.live-agent.it/integrazioni/whatsapp/" title="LiveAgent offre un'integrazione con WhatsApp che consente agli utenti di rispondere facilmente ai messaggi di WhatsApp dal loro dashboard LiveAgent." hreflang="it-IT" onover-preload="1">WhatsApp</a></li> <li id="menu-item-165197" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-custom menu-item-object-custom menu-item-165197"><a href="/integrazioni/wordpress/" title="Integra facilmente il pulsante di chat dal vivo di LiveAgent sul tuo sito WordPress per trasformarlo in un potente HelpDesk. Segui le semplici istruzioni e migliora l'assistenza clienti con una comunicazione in tempo reale. Prova gratis senza vincoli!" hreflang="it-IT" onover-preload="1">WordPress</a></li> <li id="menu-item-165198" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-custom menu-item-object-custom menu-item-165198"><a href="/integrazioni/prestashop/" title="Se desideri che i tuoi clienti ti raggiungano più velocemente, valuta la possibilità di inserire un pulsante di live chat per il tuo sito Web Prestashop con la nostra integrazione LiveAgent." hreflang="it-IT" onover-preload="1">Prestashop</a></li> <li id="menu-item-165224" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-custom menu-item-object-custom menu-item-165224"><a href="/integrazioni/magento/" title="Integra Magento 2 in LiveAgent e aumenta il tuo flusso di lavoro. I biglietti terranno traccia degli ordini dei clienti e potrai utilizzare un'unica piattaforma." hreflang="it-IT" onover-preload="1">Magento</a></li> <li id="menu-item-165227" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-custom menu-item-object-custom menu-item-165227"><a href="/integrazioni/shopify/" title="Se vuoi che i tuoi clienti ti raggiungano più velocemente, considera l'integrazione di Shopify per LiveAgent. Questa integrazione ti consente di impostare la chat dal vivo nel tuo e-store." hreflang="it-IT" onover-preload="1">Shopify</a></li> <li id="menu-item-165228" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-custom menu-item-object-custom menu-item-165228"><a href="/integrazioni/mailchimp/" title="Un software di ticketing può fare molto di più con l'integrazione di Mailchimp per LiveAgent. L'integrazione di Mailchimp ti consente di gestire i contatti dal tuo help desk." hreflang="it-IT" onover-preload="1">Mailchimp</a></li> <li id="menu-item-165229" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-custom menu-item-object-custom menu-item-165229"><a href="/integrazioni/pipedrive/" title="Tieni traccia dei contatti e degli accordi con l'integrazione di PipeDrive per LiveAgent. Questa integrazione raccoglie tutti i tuoi dati in un'unica dashboard per semplificare il tuo flusso di lavoro." hreflang="it-IT" onover-preload="1">Pipedrive</a></li> <li id="menu-item-165232" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-custom menu-item-object-custom menu-item-165232"><a href="/integrazioni/slack/" title="Chatta con i tuoi compagni di squadra ogni volta che vuoi senza lasciare il tuo help desk. L'integrazione Slack per LiveAgent ti porta messaggi in modo da non perderteli." hreflang="it-IT" onover-preload="1">Slack</a></li> <li id="menu-item-165234" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-165234"><a href="/integrazioni/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="it-IT" onover-preload="1">Più integrazioni</a></li> </ul> </li> </ul> </li> <li id="menu-item-165235" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165235"><a href="#" title="Scopri il miglior software per il portale clienti del 2023 con LiveAgent! Offri un supporto self-service avanzato, riduci i costi e migliora l'esperienza cliente. Prova gratuita di 14 o 30 giorni senza carta di credito. Usato da Forbes, Airbus, e molti altri. Visita ora per una customer service rivoluzionata!" hreflang="it-IT">Risorse</a> <ul class="sub-menu"> <li id="menu-item-165236" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165236"><a href="#" title="Scopri il miglior software per il portale clienti del 2023 con LiveAgent! Offri un supporto self-service avanzato, riduci i costi e migliora l'esperienza cliente. Prova gratuita di 14 o 30 giorni senza carta di credito. Usato da Forbes, Airbus, e molti altri. Visita ora per una customer service rivoluzionata!" hreflang="it-IT">Impara</a> <ul class="sub-menu"> <li id="menu-item-165237" class="icn-graduation menu-item menu-item-type-custom menu-item-object-custom menu-item-165237"><svg class="icon icon-graduation"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#graduation"></use></svg><a href="/accademia/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="it-IT" onover-preload="1">Accademia<div class="menu-item-description">Diventa un esperto del servizio clienti</div></a></li> <li id="menu-item-165238" class="icn-menu-templates menu-item menu-item-type-custom menu-item-object-custom menu-item-165238"><svg class="icon icon-menu-templates"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-templates"></use></svg><a href="/template-email/" title="Esplora la nostra vasta gamma di modelli email su LiveAgent e trasforma la tua comunicazione aziendale! Dai modelli di onboarding e apprezzamento clienti a quelli per lanciare nuovi prodotti, abbiamo tutto il necessario per migliorare il coinvolgimento e la soddisfazione del cliente. Visita ora per scoprire come questi strumenti possono semplificare la tua comunicazione e aumentare il successo delle tue campagne." hreflang="it-IT" onover-preload="1">Modelli<div class="menu-item-description">Modelli personalizzabili per ogni occasione</div></a></li> <li id="menu-item-165292" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-165292"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-checklists"></use></svg><a href="/checklists/" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="it-IT" onover-preload="1">Liste di controllo<div class="menu-item-description">Come gestire il processo</div></a></li> </ul> </li> <li id="menu-item-165240" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165240"><a href="#" title="Scopri il miglior software per il portale clienti del 2023 con LiveAgent! Offri un supporto self-service avanzato, riduci i costi e migliora l'esperienza cliente. Prova gratuita di 14 o 30 giorni senza carta di credito. Usato da Forbes, Airbus, e molti altri. Visita ora per una customer service rivoluzionata!" hreflang="it-IT">sub</a> <ul class="sub-menu"> <li id="menu-item-165241" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-165241"><svg class="icon icon-pencil"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#pencil"></use></svg><a href="/blog/" title="Scopri le ultime novità e consigli sul servizio clienti con LiveAgent! Approfondisci l'uso di chatbot, WhatsApp, e email marketing per migliorare la soddisfazione del cliente e ridurre il churn rate. Esplora le strategie per creare connessioni emotive e fidelizzare i clienti attraverso la nostra piattaforma di supporto completa. Visita il nostro blog per approfondimenti e risorse esclusive!" hreflang="it-IT" onover-preload="1">Blog<div class="menu-item-description">Notizie sul servizio clienti e LiveAgent</div></a></li> <li id="menu-item-165254" class="icn-menu-glossary menu-item menu-item-type-custom menu-item-object-custom menu-item-165254"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-glossary"></use></svg><a href="/glossario/" title="Learn about customer service terminology and jargon inside the LiveAgent glossary and get better every single day." hreflang="it-IT" onover-preload="1">Glossario<div class="menu-item-description">Impara la terminologia del servizio clienti</div></a></li> <li id="menu-item-165269" class="icn-menu-directory menu-item menu-item-type-custom menu-item-object-custom menu-item-165269"><svg class="icon icon-menu-directory"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-directory"></use></svg><a href="/directory/" title="Can't find the support contact information? Check out LiveAgent directories and get in touch with the support you're seeking." hreflang="it-IT" onover-preload="1">Directory<div class="menu-item-description">Elenco completo dei contatti dell’help desk</div></a></li> </ul> </li> <li id="menu-item-165270" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165270"><a href="#" title="Scopri il miglior software per il portale clienti del 2023 con LiveAgent! Offri un supporto self-service avanzato, riduci i costi e migliora l'esperienza cliente. Prova gratuita di 14 o 30 giorni senza carta di credito. Usato da Forbes, Airbus, e molti altri. Visita ora per una customer service rivoluzionata!" hreflang="it-IT">sub</a> <ul class="sub-menu"> <li id="menu-item-165284" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-165284"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-typing-test"></use></svg><a href="https://www.live-agent.it/test-di-digitazione/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="it-IT" onover-preload="1">Test per la digitazione<div class="menu-item-description">Migliora la tua velocità di dattilografia</div></a></li> <li id="menu-item-165294" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-165294"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-reviews"></use></svg><a href="/reviews/" title="Il testo presenta recensioni dettagliate su vari software, con valutazioni sulle funzionalità, l'implementazione e l'integrazione con LiveAgent. Offre inoltre una panoramica su diverse categorie di software e il processo di recensione utilizzato." hreflang="it-IT" onover-preload="1">Recensioni<div class="menu-item-description">Dai un’occhiata alle recensioni delle funzionalità del software</div></a></li> <li id="menu-item-165297" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-165297"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Portale di assistenza<div class="menu-item-description">Articoli e guide che ti aiutano a capire come procedere</div></a></li> </ul> </li> <li id="menu-item-165289" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165289"><a href="#" title="Scopri il miglior software per il portale clienti del 2023 con LiveAgent! Offri un supporto self-service avanzato, riduci i costi e migliora l'esperienza cliente. Prova gratuita di 14 o 30 giorni senza carta di credito. Usato da Forbes, Airbus, e molti altri. Visita ora per una customer service rivoluzionata!" hreflang="it-IT">Azienda</a> <ul class="sub-menu"> <li id="menu-item-339878" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-339878"><svg class="icon icon-heart"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#heart"></use></svg><a href="https://www.live-agent.it/su-di-noi/informazioni-liveagent/" title="Scopri LiveAgent, il software originale di help desk creato per trasformare l'assistenza clienti. Dal 2004, serviamo oltre 150 milioni di utenti con soluzioni innovative di chat dal vivo e ticketing. Unisciti a noi per un servizio clienti eccezionale e accessibile. Visita il nostro sito per una prova gratuita di 14 giorni!" hreflang="it-IT" onover-preload="1">Su di noi<div class="menu-item-description">Scopri il team che sta dietro al prodotto</div></a></li> <li id="menu-item-165288" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-165288"><svg class="icon icon-trophy"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#trophy"></use></svg><a href="https://www.live-agent.it/premi/" title="Un ottimo servizio clienti si basa su un miglior Software di Help Desk. A partire da €15/mese. Inizia con una Prova Gratuita di 14 Giorni. In-Loco o SaaS." hreflang="it-IT" onover-preload="1">Riconoscimenti<div class="menu-item-description">I nostri premi e risultati</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-165298" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-165298"><a href="/caratteristiche/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="it-IT" onover-preload="1">Funzionalità</a></li> <li id="menu-item-803040" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-803040"><a href="/prezzi/" title="I piani di LiveAgent partono da 9 $/agente/mese e includono il ticketing via e-mail, la funzionalità di live chat, la knowledge base e molto altro ancora. Il pacchetto completo è disponibile a $69/agente/mese." hreflang="it-IT" onover-preload="1">Prezzi</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/prova/" class="Button Button--full" title="Stai considerando il software dell'help desk LiveAgent? Inserisci i tuoi dati e puoi iniziare la tua prova gratuita, senza vincoli, senza bisogno di informazioni sulla carta di credito." hreflang="it-IT" onover-preload="1"> <span>Prova gratuita</span> </a> <a href="/login/" class="Button Button--login" title="Accedi al tuo account LiveAgent da questa pagina. Per prima cosa inserisci il nome dell'azienda, poi procedi con nome utente e password per accedere correttamente." hreflang="it-IT" onover-preload="1"> <span>Login</span> <span class="tooltip">Login</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/demo/" class="Button Button--outline" title="Desideri saperne di più su LiveAgent? Richiedi una demo gratuita per saperne di più su LiveAgent e su come può aiutarti ad avere successo." hreflang="it-IT" onover-preload="1"> <span>Demo</span> </a> <a href="/prova/" class="Button Button--full" title="Stai considerando il software dell'help desk LiveAgent? Inserisci i tuoi dati e puoi iniziare la tua prova gratuita, senza vincoli, senza bisogno di informazioni sulla carta di credito." hreflang="it-IT" onover-preload="1"> <span>Prova gratuita</span> </a> <a href="/login/" class="Button Button--login" title="Accedi al tuo account LiveAgent da questa pagina. Per prima cosa inserisci il nome dell'azienda, poi procedi con nome utente e password per accedere correttamente." hreflang="it-IT" onover-preload="1"> <span>Login</span> <span class="tooltip">Login</span> </a> </div> <!-- URLSLAB-SKIP-REPLACE-START --> <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-it" lang="it"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Europa</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Asia</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Medio Oriente</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">America</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Europa</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/software-za-klientski-portal/" title="Намалете разходите за клиентско обслужване с LiveAgent - водещ софтуер за клиентски портал през 2021. Осигурете самообслужване чрез база знания, форуми и често задавани въпроси. Започнете безплатен тестов период без кредитна карта и подобрете продуктивността на екипа си още днес!" hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/software-pro-zakaznicky-portal/" title="Software zákaznického portálu zvýší loajalitu zákazníků a prodeje. Vyzkoušejte 14 denní bezplatnou zkušební verzi LiveAgent a poskytujte skvělý zákaznický servis." hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/kunde-portal-software/" title="God kundeservice starter med bedre Helpdesk -software. Prøv LiveAgent i 30-dage med en gratis prøveperiode, og øg loyalitet og salg med kundeportalsoftware" hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/kundenportal-software/" title="Entdecken Sie die beste Kundenportal-Software von LiveAgent für 2022 – stärken Sie Ihre Kunden mit Zugriff auf Ressourcen und Ticket-Monitoring. Keine Einrichtungsgebühr und 24/7 Kundenservice. Starten Sie Ihre 14-tägige kostenlose Testversion ohne Kreditkarte. Optimieren Sie Ihr Kundenservice-Erlebnis mit einer Wissensdatenbank, Foren und Self-Service-Tools. Besuchen Sie jetzt!" hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/kliendiportaali-tarkvara/" title="Avasta LiveAgenti kliendiportaali tarkvara 2024: pakkudes juurdepääsu ressurssidele ja piletite jälgimisele ilma seadistamise tasuta ning 24/7 klienditeenindusega. Alusta tasuta prooviperioodiga ja paranda oma klienditeenindust iseteenindusportaaliga, mis vähendab kulusid ja suurendab rahulolu. Proovi nüüd!" hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/software-de-portal-del-cliente/" title="El software del portal del cliente aumentará la lealtad del cliente y las ventas. Prueba el período de prueba gratuito de 30 días de LiveAgent y mejora tu servicio al cliente." hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/logiciel-pour-le-portail-client/" title="Découvrez LiveAgent, le logiciel de portail client sans frais d'installation ni carte requise, avec un essai gratuit de 14 jours!" hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/logismiko-pilis-pelaton/" title="Το λογισμικό πύλης πελατών θα αυξήσει την αφοσίωση των πελατών και τις πωλήσεις. Δοκιμάστε τη δωρεάν δοκιμή 30 ημερών του LiveAgent και κάντε την εξυπηρέτηση πελατών σας εξαιρετική." hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/softver-korisnicki-portal/" title="Omogućite korisnicima pristup resursima i praćenju tiketa uz LiveAgent korisnički portal. Besplatni probni period bez kreditne kartice!" hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </span> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/klientu-portala-programmatura/" title="Atklājiet labāko klientu portāla programmatūru 2024. gadā ar LiveAgent! Nodrošiniet klientiem 24/7 piekļuvi resursiem un pieteikumu uzraudzībai bez iestatīšanas maksas. Izmēģiniet mūsu risinājumu bez maksas un palieliniet klientu apmierinātību, izmantojot zināšanu bāzi, forumus un pašapkalpošanās atbalstu. Sāciet 30 dienu bezmaksas izmēģinājumu, lai uzlabotu klientu lojalitāti un pārdošanu!" hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/klientu-portalo-programine-iranga/" title="Klientų portalo programinė įranga padidins klientų lojalumą ir pardavimus. Išbandykite LiveAgent 14 dienų nemokamai ir pagerinkite savo klientų aptarnavimą." hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/ugyfelportal-szoftver/" title="A kiváló ügyfélszolgálat a jobb ügyfélszolgálati szoftverrel kezdődik. Próbálja ki a LiveAgentet egy 14 napos ingyenes próbaverzióval és növelje a hűséget és az értékesítést az ügyfélportál szoftverével." hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/klantenportaal-software/" title="Klantenportaalsoftware zal de klantenloyaliteit en verkoop verhogen. Probeer LiveAgent 30 dagen gratis op proef en maak uw klantenservice geweldig." hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/kundeportal-programvare/" title="Kundeportalprogramvare vil øke kundelojalitet og salg. Prøv LiveAgent sin 14-dagers gratis prøveversjon og gjør kundeservicen din fantastisk." hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/oprogramowanie-portalu-klienta/" title="Poznaj LiveAgent, najlepsze oprogramowanie portalu klienta na 2022 rok! Zredukuj koszty i zwiększ produktywność dzięki samoobsługowemu wsparciu, które oferuje dostęp do bazy wiedzy, forów i historii zgłoszeń. Wypróbuj za darmo przez 14 dni bez karty kredytowej i przekonaj się, jak prosta i skuteczna może być obsługa klienta." hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/program-informatic-portal-clienti/" title="Descoperiți cel mai bun program informatic de portal pentru clienți în 2022 cu LiveAgent. Reduceți costurile și îmbunătățiți asistența oferind clienților acces la resurse, auto-servire și monitorizarea tichetelor. Beneficiați de o perioadă de încercare gratuită de 14 zile, fără necesitatea unui card bancar. Alăturați-vă liderilor din industrie precum Forbes și Airbus și oferiți servicii de calitate excepțională. Începeți acum!" hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/klientskiy-portal/" title="Управляйте клиентским порталом с LiveAgent: бесплатная настройка, 24/7 поддержка. Начните 14-дневный бесплатный пробный период." hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/" title="Skvelý zákaznícky servis začína lepším help desk softvérom. Pozrite si výhody LiveAgenta a začnite s ním za 5 minút." hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/programska-oprema-portala-za-stranke/" title="Omogočite strankam dostop do virov in spremljanje zahtevkov z LiveAgent brez stroškov nastavitve. Začnite brezplačno zdaj!" hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Asia</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/kehu-menhu-ruanjian/" title="探索 LiveAgent 的客户门户软件,通过自助服务降低客户支持成本!建立知识库、论坛和常见问题解答,客户无需联系客服即可查看支持请求状态。立即开始免费试用,无需信用卡,提升客户体验并加快响应时间。" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/customer-portal-software/" title="Discover LiveAgent's top customer portal software of 2021, designed to reduce costs and enhance customer self-service. Effortlessly set up a comprehensive portal with a knowledge base, community forum, and FAQs, empowering customers to resolve queries independently. Enjoy a free trial and improve response times while boosting customer satisfaction. Sign up today and transform your support experience!" hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/phan-mem-cong-thong-tin-khach-hang/" title="Trải nghiệm dịch vụ khách hàng vượt trội với phần mềm cổng thông tin LiveAgent. Cho phép khách hàng tự truy cập kho kiến thức và theo dõi trạng thái ticket, giúp cắt giảm thời gian, chi phí hỗ trợ. Dùng thử miễn phí 14 ngày, không cần thẻ tín dụng." hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Medio Oriente</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/customer-portal-software/" title="مكّن عملاءك من الوصول للمصادر ومراقبة تذاكر الدعم مع بوابة عملاء LiveAgent، بدون رسوم إعداد ودعم 24/7!" hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">America</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/customer-portal-software/" title="Customer portal software will increase customer loayalty and sales. Try LiveAgent's 30-day free trial and make your customer service great." hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/software-de-portal-do-cliente/" title="Empodere seus clientes: Acesse recursos, monitore tickets e reduza custos com o portal do cliente da LiveAgent. Teste grátis!" hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div> <!-- URLSLAB-SKIP-REPLACE-END --> </div> </div> </header> <div class="AppContainer" data-copied="Copiato!"> <link rel="stylesheet" id="components/Boxes" type="text/css" media="all" href="https://www.live-agent.it/app/themes/liveagent/assets/dist/components/Boxes.min.css?ver=1.25.53"> <link rel="stylesheet" id="components/BoxesStars" type="text/css" media="all" href="https://www.live-agent.it/app/themes/liveagent/assets/dist/components/BoxesStars.min.css?ver=1.25.53"> <link rel="stylesheet" id="components/Reference" type="text/css" media="all" href="https://www.live-agent.it/app/themes/liveagent/assets/dist/components/Reference.min.css?ver=1.25.53"> <div data-elementor-type="wp-page" data-elementor-id="82471" class="elementor elementor-82471 elementor-31392" data-elementor-post-type="page"> <section class="elementor-section elementor-top-section elementor-element elementor-element-2f1a10c0 heroHeadline elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="2f1a10c0" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-569d16c6 wrapper" data-id="569d16c6" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-7a7039b2 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="7a7039b2" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-279bbe1a heroHeadline__home--info" data-id="279bbe1a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-38bb6795 heroHeadline__title elementor-widget elementor-widget-heading" data-id="38bb6795" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h1 class="elementor-heading-title elementor-size-default" id="h-unhub-dedicato-per-i-vostri-clienti">Un<span class="highlight-gradient">hub dedicato</span> per i vostri clienti</h1> </div> </div> <div class="elementor-element elementor-element-6232d6b heroHeadline__home--subtitle elementor-widget elementor-widget-text-editor" data-id="6232d6b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h3 id="h-dai-maggiori-possibilit-ai-clienti-con-laccesso-alle-risorse-e-il-monitoraggio-dei-ticket">Dai maggiori possibilità ai clienti con l’accesso alle risorse e il monitoraggio dei ticket.</h3> </div> </div> <div class="elementor-element elementor-element-2385d30b elementor-widget elementor-widget-html" data-id="2385d30b" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <ul class="no-cc"> <li>✓ Nessun costo di installazione </li> <li>✓ Servizio clienti 24/7 </li> </ul> <div class="flex flex-wrap"> <a href="https://www.live-agent.it/prova/" class="Button Button--full" title="Stai considerando il software dell'help desk LiveAgent? Inserisci i tuoi dati e puoi iniziare la tua prova gratuita, senza vincoli, senza bisogno di informazioni sulla carta di credito." hreflang="it-IT" onover-preload="1"> <span>Iniziare | 1 mese gratis</span> </a> <a href="#" data-ytid="3zYfDwqNj0U" data-lightbox="youtube" class="Button--inaction" title="Scopri il miglior software per il portale clienti del 2023 con LiveAgent! Offri un supporto self-service avanzato, riduci i costi e migliora l'esperienza cliente. Prova gratuita di 14 o 30 giorni senza carta di credito. Usato da Forbes, Airbus, e molti altri. Visita ora per una customer service rivoluzionata!" hreflang="it-IT"> <strong>Vedi in azione</strong> <div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="LiveAgent Product Tour"><meta itemprop="description" content="See LiveAgent from both the agent and customer point of view so you can get a taste of how it is to work with our help desk software. Our video will guide you through basic customization options, live chat implementation, reporting, and more. Having a tool like LiveAgent in your arsenal is the key to improving customer satisfaction and increasing sales. Try LiveAgent today. Our free 14-day trial requires no credit card input. https://www.liveagent.com/trial/ Royalty-free music: https://www.bensound.com/royalty-free-music/track/creative-minds Have any questions? Contact us at https://www.liveagent.com/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent/"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/3zYfDwqNj0U/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=3zYfDwqNj0U"><link itemprop="embedUrl" content="https://www.youtube.com/embed/3zYfDwqNj0U"><meta itemprop="duration" content="P0Y0M0DT0H0M145S"><meta itemprop="uploadDate" content="2024-10-14T06:14:32+00:00"></div></a> </div> </div> </div> <div class="elementor-element elementor-element-721a4858 heroHeadline__home--usedby elementor-widget elementor-widget-heading" data-id="721a4858" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h6 class="elementor-heading-title elementor-size-default" id="h-usato-da">Usato da</h6> </div> </div> <div class="elementor-element elementor-element-19a35289 elementor-widget elementor-widget-shortcode" data-id="19a35289" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="Clients"> <div class="Clients__item"> <img decoding="async" width="98" height="25" src="https://www.live-agent.it/wp/urlslab-download/46ce680b263d1d2a5f9fa3c365aab04a/logo-clients-forbes.svg" class="urlslab-skip-lazy wp-post-image" alt="Forbes logo" urlslab-id="28"> </div> <div class="Clients__item"> <img decoding="async" width="125" height="23" src="https://www.live-agent.it/wp/urlslab-download/00eeb9874e3d88cc596172dcda3a11e8/logo-clients-airbus.svg" class="urlslab-skip-lazy wp-post-image" alt="airbus logo" urlslab-id="29"> </div> <div class="Clients__item"> <img decoding="async" width="75" height="25" src="https://www.live-agent.it/wp/urlslab-download/e3114a0db9f2574fe8fcac0788896f49/slido_green.svg" class="urlslab-skip-lazy wp-post-image" alt="Slido green logo" urlslab-id="30"> </div> </div> <link rel="stylesheet" id="shortcodes/Clients" type="text/css" media="all" href="https://www.live-agent.it/app/themes/liveagent/assets/dist/shortcodes/Clients.min.css?ver=1.25.53"> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-e0ac7b2 heroHeadline--bg" data-id="e0ac7b2" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-415671bb animation elementor-widget elementor-widget-image" data-id="415671bb" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="1024" height="1024" class="attachment-large size-large wp-image-619959" alt="Customer portal animation" data-src="https://www.live-agent.it/wp/urlslab-download/38604538a5a5928a9e4b62a8e13e5401/customer-portal-software.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="31"> </div> </div> <div class="elementor-element elementor-element-682dc14f elementor-widget elementor-widget-image" data-id="682dc14f" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.it/wp/urlslab-download/ee6b756b1b1a3bc461b028146c4bcb1a/customerportal_bg-970x1024.jpg.webp 970w, https://www.live-agent.it/wp/urlslab-download/3b6d574c0f0421a0b01e47c4f9c73b2c/customerportal_bg-284x300.jpg.webp 284w, https://www.live-agent.it/wp/urlslab-download/23f0ecd5f6371dc7ed15df6636aa98d4/customerportal_bg-768x811.jpg.webp 768w, https://www.live-agent.it/wp/urlslab-download/547e05c50305e15d48004155d778dca7/customerportal_bg-47x50.jpg.webp 47w, https://www.live-agent.it/wp/urlslab-download/e2659748c1cf4607556ad62e9f6d4363/customerportal_bg-24x25.jpg.webp 24w, https://www.live-agent.it/wp/urlslab-download/2b8cfd20c51635585baf24aea2df7652/customerportal_bg-317x335.jpg.webp 317w, https://www.live-agent.it/wp/urlslab-download/bc233ed66be370d31748a155d1792d82/customerportal_bg-379x400.jpg.webp 379w, https://www.live-agent.it/wp/urlslab-download/5c12b92674dfaa174fbdfda1194029f5/customerportal_bg-175x185.jpg.webp 175w, https://www.live-agent.it/wp/urlslab-download/ff0968cbcb01135580fe2e712fb9970c/customerportal_bg-104x110.jpg.webp 104w, https://www.live-agent.it/wp/urlslab-download/5085fa7eb0d699a1573b1f14b10ee62d/customerportal_bg-459x485.jpg.webp 459w, https://www.live-agent.it/wp/urlslab-download/d9b84987e851a8851ea79e137c6318e3/customerportal_bg.jpg.webp 1542w" urlslab-lazy="yes" sizes="(max-width: 970px) 100vw, 970px" type="image/webp"></source><source data-srcset="https://www.live-agent.it/wp/urlslab-download/cf0f1d92ca142f99ed2cc95b07ed00fa/customerportal_bg-970x1024.jpg 970w, https://www.live-agent.it/wp/urlslab-download/b0496ab91f743acc00aa8fb0b9d796cd/customerportal_bg-284x300.jpg 284w, https://www.live-agent.it/wp/urlslab-download/09efcedd3692a5c8aec752cd4e7c507e/customerportal_bg-768x811.jpg 768w, https://www.live-agent.it/wp/urlslab-download/d3302d7a7bfbe9b4b75fe980f9dcc0df/customerportal_bg-47x50.jpg 47w, https://www.live-agent.it/wp/urlslab-download/2da7e1144ee23223eb299f24374e27ec/customerportal_bg-24x25.jpg 24w, https://www.live-agent.it/wp/urlslab-download/6b5b13374452e8cd03020fb7b07d9b2b/customerportal_bg-317x335.jpg 317w, https://www.live-agent.it/wp/urlslab-download/280bc61a5c4c76c94f1d3bf23255d300/customerportal_bg-379x400.jpg 379w, https://www.live-agent.it/wp/urlslab-download/166ca8b7d8a511c5a16d36796d8c606d/customerportal_bg-175x185.jpg 175w, https://www.live-agent.it/wp/urlslab-download/aa7e1f4431bd38fc0919098a178d82bf/customerportal_bg-104x110.jpg 104w, https://www.live-agent.it/wp/urlslab-download/0015c7d891c01020db77a06086a2e135/customerportal_bg-459x485.jpg 459w, https://www.live-agent.it/wp/urlslab-download/ee86177bf8395d87bd9dd09333d1d119/customerportal_bg.jpg 1542w" urlslab-lazy="yes" sizes="(max-width: 970px) 100vw, 970px"></source><source data-srcset="https://www.live-agent.it/wp/urlslab-download/ee6b756b1b1a3bc461b028146c4bcb1a/customerportal_bg-970x1024.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="970" height="1024" class="attachment-large size-large wp-image-303590" alt="Customer Portal Software" data-src="https://www.live-agent.it/wp/urlslab-download/cf0f1d92ca142f99ed2cc95b07ed00fa/customerportal_bg-970x1024.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="32"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-11321fa elementor-section-full_width Block Block--background elementor-section-height-default elementor-section-height-default" data-id="11321fa" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-67dd734 wrapper" data-id="67dd734" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-9d4833d elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="9d4833d" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-785c0f0" data-id="785c0f0" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-fd2b666 elementor-widget elementor-widget-shortcode" data-id="fd2b666" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"><div class="Breadcrumb__items"><span><span><a href="https://www.live-agent.it/" title="Un ottimo servizio clienti parte da un ottimo software di Help Desk. Scopri i vantaggi di LiveAgent e inizia a usarlo in 5 minuti." hreflang="it-IT" onover-preload="1">Home</a></span> | <span class="breadcrumb_last" aria-current="page"><strong>Software del portale clienti</strong></span></span></div></div> </div> </div> <div class="elementor-element elementor-element-fc59887 elementor-widget elementor-widget-heading" data-id="fc59887" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-ridurre-i-costi-con-il-software-del-portale-clienti">Ridurre i costi con il software del portale clienti</h2> </div> </div> <div class="elementor-element elementor-element-8e1c739 elementor-widget elementor-widget-text-editor" data-id="8e1c739" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <div> <p>Create un portale clienti completo, ben strutturato e ben indicizzato che includa una base di conoscenza, forum della comunità e FAQ.</p> <p>Riducete il tempo e i costi di comunicazione con i vostri clienti offrendo un supporto <a href="https://www.live-agent.it/software-self-service/" title="Il software di self-service per i clienti di LiveAgent amplierà le tue capacità di assistenza. Consenti ai tuoi clienti di risolvere i problemi da soli, 24 ore su 24, 7 giorni su 7." hreflang="it-IT" onover-preload="1">self-service</a> e permettendo ai vostri clienti di controllare il progresso delle loro richieste di supporto senza dovervi contattare. Con LiveAgent, è facile.</p> </div> </div> </div> <div class="elementor-element elementor-element-86d9af8 elementor-widget elementor-widget-shortcode" data-id="86d9af8" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="AwardsSmall"> <ul class="AwardsSmall__list flex"> <li class="AwardsSmall__item post-935936 ms_awards type-ms_awards status-publish has-post-thumbnail hentry ms_awards_years-2024-it"> <a href="https://www.softwareadvice.com/help-desk/#front-runners" target="_blank" title="Help Desk"><picture><source srcset="https://www.live-agent.it/wp/urlslab-download/d64d210c96e768bc7b7d67a3b98c07e7/badge-sa-frontrunners-2024-380x260.png.webp" type="image/webp"></source><img decoding="async" width="380" height="260" src="https://www.live-agent.it/wp/urlslab-download/ff4ddd80104b655de862a6ea5f0768c3/badge-sa-frontrunners-2024-380x260.png" class="urlslab-skip-lazy wp-post-image" alt="SoftwareAdvice Front Runner 2024 badge" urlslab-id="33"></picture></a> </li> <li class="AwardsSmall__item post-935937 ms_awards type-ms_awards status-publish has-post-thumbnail hentry ms_awards_years-2024-it"> <a href="https://www.capterra.com/help-desk-software/shortlist/" target="_blank" title="Help Desk Software - Shortlist"><picture><source srcset="https://www.live-agent.it/wp/urlslab-download/08efc3075a6636be3fd5f715d5d1df92/badge-ca-shortlist-2024-380x260.png.webp" type="image/webp"></source><img decoding="async" width="380" height="260" src="https://www.live-agent.it/wp/urlslab-download/63b372b20f3e9d218eae1834e57947d3/badge-ca-shortlist-2024-380x260.png" class="urlslab-skip-lazy wp-post-image" alt="Capterra shortlist 2024 badge" urlslab-id="34"></picture></a> </li> <li class="AwardsSmall__item post-935952 ms_awards type-ms_awards status-publish has-post-thumbnail hentry ms_awards_years-2024-it"> <a href="https://www.getapp.com/customer-service-support-software/help-desk-ticketing/category-leaders/" target="_blank" title="Customer Service Support Software - Help Desk Ticketing - Category Leaders"><picture><source srcset="https://www.live-agent.it/wp/urlslab-download/0e3972813ccbc4689727e5a6454a068d/badge-ga-category_leaders-2024-380x260.png.webp" type="image/webp"></source><img decoding="async" width="380" height="260" src="https://www.live-agent.it/wp/urlslab-download/d5d9ce113c1ec0841254168d2d34bffe/badge-ga-category_leaders-2024-380x260.png" class="urlslab-skip-lazy wp-post-image" alt="GetApp Category Leader 2024 badge" urlslab-id="35"></picture></a> </li> <li class="AwardsSmall__item post-938818 ms_awards type-ms_awards status-publish has-post-thumbnail hentry ms_awards_years-2024-it"> <a href="https://www.capterra.com/customer-service-software/shortlist/" target="_blank" title="Customer Service Software - Shortlist"><picture><source srcset="https://www.live-agent.it/wp/urlslab-download/08efc3075a6636be3fd5f715d5d1df92/badge-ca-shortlist-2024-380x260.png.webp" type="image/webp"></source><img decoding="async" width="380" height="260" src="https://www.live-agent.it/wp/urlslab-download/63b372b20f3e9d218eae1834e57947d3/badge-ca-shortlist-2024-380x260.png" class="urlslab-skip-lazy wp-post-image" alt="Capterra shortlist 2024 badge" urlslab-id="36"></picture></a> </li> </ul> </div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a63589d" data-id="a63589d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2518488 elementor-widget elementor-widget-shortcode" data-id="2518488" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <link rel="stylesheet" id="components/Signup" type="text/css" media="all" href="https://www.live-agent.it/app/themes/liveagent/assets/dist/components/Signup.min.css?ver=1.25.53"> <div class="elementor-shortcode"> <div class="Signup__form"> <div class="Signup__form__title h3">Inizia la prova gratuita</div> <div class="Signup__form__labels"> <span class="Signup__form__labels__label"> 14 or 30 days free trial <span class="ComparePlans__tooltip"> <span class="fontello-info"></span> <span class="ComparePlans__tooltip__text ComparePlans__tooltip__text--top">Free trial for 14 days with a free email, or 30 days with a company email</span> </span> </span> <span class="Signup__form__labels__label">Nessuna carta di credito richiesta</span> </div> <form data-form-type="signup-trial-form" data-id="signup" data-plan-type="Trial"> <input data-id="grecaptcha" name="grecaptcha" type="hidden" value="" autocomplete="off"> <input data-id="ga_client_id" name="ga_client_id" type="hidden" value="" autocomplete="off"> <div data-id="nameFieldmain" class="Signup__form__item has-svg"> <div class="InputWrapper"> <svg width="18" height="20" viewbox="0 0 18 20" xmlns="http://www.w3.org/2000/svg" xml:space="preserve" style="fill-rule:evenodd;clip-rule:evenodd;stroke-linejoin:round;stroke-miterlimit:2"><path d="M18 19v-2c0-2.743-2.257-5-5-5H5c-2.743 0-5 2.257-5 5v2a1 1 0 0 0 2 0v-2c0-1.646 1.354-3 3-3h8c1.646 0 3 1.354 3 3v2a1 1 0 0 0 2 0Zm-9-9c2.743 0 5-2.257 5-5s-2.257-5-5-5-5 2.257-5 5 2.257 5 5 5Zm0-2C7.354 8 6 6.646 6 5s1.354-3 3-3 3 1.354 3 3-1.354 3-3 3Z"></path></svg> <input type="text" data-type="text" name="fullname" placeholder="Nome e cognome" value="" required="required" autocomplete="off" maxlength="100"> </div> <div class="ErrorMessage"></div> </div> <div data-id="mailFieldmain" class="Signup__form__item"> <div class="InputWrapper fontello-mail"> <input type="email" name="email" placeholder="Inserisci la tua e-mail" value="" required="required" autocomplete="off" maxlength="255"> </div> <div class="ErrorMessage"></div> <div data-id="messageTrial" class="InfoMessage hidden"> <svg class="InfoMessage__icon"> <use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-solid"></use> </svg> <span class="InfoMessage__text">Utilizza l'e-mail aziendale per ottenere una prova gratuita di 30 giorni.</span> </div> </div> <div data-id="domainFieldmain" class="Signup__form__item has-svg"> <div class="InputWrapper"> <svg width="22" height="20" viewbox="0 0 22 20" xmlns="http://www.w3.org/2000/svg" xml:space="preserve" style="fill-rule:evenodd;clip-rule:evenodd;stroke-linejoin:round;stroke-miterlimit:2"><path d="M19 4H3a3 3 0 0 0-3 3v10a3 3 0 0 0 3 3h16a3 3 0 0 0 3-3V7a3 3 0 0 0-3-3Zm0 2a1 1 0 0 1 1 1v10a1 1 0 0 1-1 1H3a1 1 0 0 1-1-1V7a1 1 0 0 1 1-1h16Z"></path><path d="M16 19V3c0-.796-.316-1.559-.879-2.121A2.996 2.996 0 0 0 13 0H9c-.796 0-1.559.316-2.121.879A2.996 2.996 0 0 0 6 3v16a1 1 0 0 0 2 0V3a.997.997 0 0 1 1-1h4a.997.997 0 0 1 1 1v16a1 1 0 0 0 2 0Z"></path></svg> <input type="text" data-type="text" name="subdomain" placeholder="Nome della azienda" value="" required="required" autocomplete="off" maxlength="30"> <div class="Signup__form__item__domain">.ladesk.com</div> </div> <div class="ErrorMessage"></div> <div class="Signup__form__item__info Tooltip"> <div class="Signup__form__item__info__icon ComparePlans__info-icon fontello-info"> <div class="Tooltip__text Tooltip__text--left">Scegli un nome per il tuo sottodominio LiveAgent. La maggior parte delle persone usa il nome dell'azienda o del team.</div> </div> </div> </div> <div data-id="regionFieldmain" class="Signup__form__item has-svg"> <div class="InputWrapper"> <div class="FilterMenu isSingleSelect"> <svg width="23" height="23" xmlns="http://www.w3.org/2000/svg" xml:space="preserve" style="fill-rule:evenodd;clip-rule:evenodd;stroke-linejoin:round;stroke-miterlimit:2"><path d="M19.632 3.368A11.5 11.5 0 1 0 23 11.5a11.425 11.425 0 0 0-3.368-8.132zm1.691 7.31h-3.235a17.9 17.9 0 0 0-.781-4.568 12.689 12.689 0 0 0 1.7-1 9.815 9.815 0 0 1 2.316 5.569zm-9-8.87a5.457 5.457 0 0 1 2.471 2.539q.225.406.422.845a11.648 11.648 0 0 1-2.892.563zm3.254.717a9.881 9.881 0 0 1 2.238 1.411 11.028 11.028 0 0 1-1.087.628 11.4 11.4 0 0 0-1.152-2.038zM8.209 4.347a5.457 5.457 0 0 1 2.471-2.539v3.948a11.648 11.648 0 0 1-2.892-.563q.195-.438.42-.845zm-1.935.216a11.034 11.034 0 0 1-1.087-.628 9.881 9.881 0 0 1 2.238-1.411 11.4 11.4 0 0 0-1.152 2.04zM10.679 7.4v3.276H6.556a16.256 16.256 0 0 1 .657-3.944 13.286 13.286 0 0 0 3.466.668zm0 4.919V15.6a13.29 13.29 0 0 0-3.465.668 16.255 16.255 0 0 1-.657-3.944zm0 4.922v3.948a5.457 5.457 0 0 1-2.471-2.539q-.225-.406-.422-.845a11.645 11.645 0 0 1 2.893-.561zm-3.254 3.231a9.879 9.879 0 0 1-2.238-1.411 11.036 11.036 0 0 1 1.087-.628 11.4 11.4 0 0 0 1.15 2.041zm7.368-1.822a5.457 5.457 0 0 1-2.471 2.539v-3.945a11.646 11.646 0 0 1 2.892.563q-.197.438-.422.845zm1.935-.216a11.035 11.035 0 0 1 1.087.628 9.879 9.879 0 0 1-2.238 1.411 11.4 11.4 0 0 0 1.15-2.037zM12.321 15.6v-3.279h4.122a16.254 16.254 0 0 1-.657 3.944 13.287 13.287 0 0 0-3.465-.665zm0-4.919V7.4a13.287 13.287 0 0 0 3.465-.668 16.254 16.254 0 0 1 .657 3.944zM4 5.115a12.7 12.7 0 0 0 1.7 1 17.9 17.9 0 0 0-.781 4.568H1.677A9.815 9.815 0 0 1 4 5.115zm-2.32 7.207h3.235a17.9 17.9 0 0 0 .781 4.568 12.692 12.692 0 0 0-1.7 1 9.814 9.814 0 0 1-2.319-5.569zM19 17.885a12.7 12.7 0 0 0-1.7-1 17.9 17.9 0 0 0 .781-4.568h3.235A9.814 9.814 0 0 1 19 17.885z"></path></svg> <div class="FilterMenu__title flex flex-align-center"> <span>Choose your region (datacenter location)</span> </div> <div class="FilterMenu__items"> <div class="FilterMenu__items--inn"> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_region_NA" value="NA" data-title="Americas (US)"> <label for="signup_region_NA"> <span>Americas (US)</span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_region_EU" value="EU" data-title="Europe & Africa (EU)"> <label for="signup_region_EU"> <span>Europe & Africa (EU)</span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_region_AS" value="AS" data-title="Asia & Pacific (SG)"> <label for="signup_region_AS"> <span>Asia & Pacific (SG)</span> </label> </div> </div> </div> </div> </div> <div class="ErrorMessage"></div> <div class="DescriptionText">Data centre changes are not possible after account creation.</div> </div> <div data-id="promoFieldmain" class="Signup__form__item"> <input type="checkbox" name="promo" id="sendOffersSignup" data-id="sendOffers"> <label for="sendOffersSignup"><p>Inviatemi aggiornamenti sui prodotti e altre offerte promozionali.</p></label> </div> <div data-id="captchaFieldmain" class="Signup__form__item hidden"> <div class="grecaptcha-wrapper"></div> <div class="ErrorMessage"></div> </div> <div data-id="signUpError" class="hidden"></div> <div data-id="submitFieldmain" class="Signup__form__submit"> <button type="submit" data-id="createButtonmain" class="Button Button--full createTrialButton"> <div class="WorkingPanel" style="display: none;"> <img decoding="async" class="gear-wheels" alt="gear wheels" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/gear-wheels.gif" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="37"> </div> <span>Crea account GRATUITAMENTE</span> </button> <div class="Signup__form__terms"> <p>Iscrivendomi, accetto <a title="T&C" href="/termini-condizioni/" hreflang="it-IT" onover-preload="1">T&C</a> e <a title="Privacy Policy" href="/informativa-privacy/" hreflang="it-IT" onover-preload="1">Privacy Policy</a>.</p> </div> </div> </form> </div> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-35a6963e elementor-section-full_width Block image-right elementor-section-height-default elementor-section-height-default" data-id="35a6963e" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5b0dc699 wrapper" data-id="5b0dc699" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-fc1105c elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="fc1105c" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-f673b3a" data-id="f673b3a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7a2b9e0a elementor-widget elementor-widget-heading" data-id="7a2b9e0a" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-cosa-il-software-del-portale-clienti">Cosa è il software del portale clienti?</h2> </div> </div> <div class="elementor-element elementor-element-2e11568e elementor-widget elementor-widget-text-editor" data-id="2e11568e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Il software del portale del servizio clienti, conosciuto anche come portale clienti, vi permette di condividere le informazioni con i vostri clienti. Il portale web per i clienti permette anche ai vostri clienti di accedere in modo sicuro allo stato o alla storia dei loro ticket, alle informazioni approfondite sul prodotto/servizio e altro ancora.</p> <p>Per esempio, un utente del portale clienti avrà accesso agli articoli della <a href="https://www.live-agent.it/caratteristiche/base-di-conoscenza/" title="Scopri la base di conoscenza personalizzabile di LiveAgent, ideale per offrire ai tuoi clienti un accesso semplice e rapido a informazioni su prodotti e servizi. Crea categorie, articoli e forum, e personalizza il tuo portale clienti con temi e colori a tua scelta. Prova LiveAgent gratuitamente e migliora il tuo servizio clienti con un software apprezzato dai migliori!" hreflang="it-IT" onover-preload="1">base di conoscenza</a> del prodotto e al <a href="https://www.live-agent.it/caratteristiche/forum/" title="Crea un forum con LiveAgent per migliorare il supporto clienti e la collaborazione. Prova gratis per 14 giorni!" hreflang="it-IT" onover-preload="1">forum della comunità</a>. In breve, il portale clienti offre un mix di conoscenza specifica del prodotto, informazioni commerciali e strumenti self-service.</p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-ce6c6a9" data-id="ce6c6a9" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-d0e2ea0 elementor-widget elementor-widget-image" data-id="d0e2ea0" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.it/wp/urlslab-download/9ce47652b73c5132736bdc7a0b3c8e68/Mockup-Customer-portal.png.webp 893w, https://www.live-agent.it/wp/urlslab-download/95147504dadab8c29d8f552871ec2308/Mockup-Customer-portal-300x190.png.webp 300w, https://www.live-agent.it/wp/urlslab-download/ad6aa200a05d9bab920aae7210976e06/Mockup-Customer-portal-768x488.png.webp 768w, https://www.live-agent.it/wp/urlslab-download/fb8492466a7fb3b5962b1982875fc077/Mockup-Customer-portal-79x50.png.webp 79w, https://www.live-agent.it/wp/urlslab-download/30c6586d180cfaa2f2c3b8caf9207c6a/Mockup-Customer-portal-39x25.png.webp 39w, https://www.live-agent.it/wp/urlslab-download/16606a37e460dc7c7261216c3f22ebd7/Mockup-Customer-portal-528x335.png.webp 528w, https://www.live-agent.it/wp/urlslab-download/1c61ced3b29ecccabcfe3c0695c27ede/Mockup-Customer-portal-630x400.png.webp 630w, https://www.live-agent.it/wp/urlslab-download/47e517d13370d8a82732a6efc2578749/Mockup-Customer-portal-185x117.png.webp 185w, https://www.live-agent.it/wp/urlslab-download/737547da09043e6828ca25b77e97cdab/Mockup-Customer-portal-110x70.png.webp 110w, https://www.live-agent.it/wp/urlslab-download/e14b271bedcf229d6ae9e11f3d86630c/Mockup-Customer-portal-485x308.png.webp 485w, https://www.live-agent.it/wp/urlslab-download/98accd13c190ff86248a1f2d286d6452/Mockup-Customer-portal-35x22.png.webp 35w, https://www.live-agent.it/wp/urlslab-download/185456dee9224ab347f093b669447582/Mockup-Customer-portal-250x159.png.webp 250w" urlslab-lazy="yes" sizes="(max-width: 893px) 100vw, 893px" type="image/webp"></source><source data-srcset="https://www.live-agent.it/wp/urlslab-download/fa3bbb745758f92e30b2dedcce72b5ba/Mockup-Customer-portal.png 893w, https://www.live-agent.it/wp/urlslab-download/77c8e61c7cd25f3a0880d0082effaa90/Mockup-Customer-portal-300x190.png 300w, https://www.live-agent.it/wp/urlslab-download/66ebce090433a0e2bdecf1f52d53c156/Mockup-Customer-portal-768x488.png 768w, https://www.live-agent.it/wp/urlslab-download/c8e64644a1189110c7334d2e62859d8c/Mockup-Customer-portal-79x50.png 79w, https://www.live-agent.it/wp/urlslab-download/ca0576e7c1ad2482b4aa15d3d94cefb3/Mockup-Customer-portal-39x25.png 39w, https://www.live-agent.it/wp/urlslab-download/48bcf82bc252c777c304d6cd48bd49d5/Mockup-Customer-portal-528x335.png 528w, https://www.live-agent.it/wp/urlslab-download/79f66920400591502b5b2ce78b13d25a/Mockup-Customer-portal-630x400.png 630w, https://www.live-agent.it/wp/urlslab-download/45729d0808ba6f97c6408209269d9e58/Mockup-Customer-portal-185x117.png 185w, https://www.live-agent.it/wp/urlslab-download/c1ec0f287ae4a6c3f52956535a84b047/Mockup-Customer-portal-110x70.png 110w, https://www.live-agent.it/wp/urlslab-download/f1da190a81474a9a86308f19235b0875/Mockup-Customer-portal-485x308.png 485w, https://www.live-agent.it/wp/urlslab-download/c9bf32a9137d8d474413a85a76557698/Mockup-Customer-portal-35x22.png 35w, https://www.live-agent.it/wp/urlslab-download/d7fd0b22d4b1eea5be28219b7994a6af/Mockup-Customer-portal-250x159.png 250w" urlslab-lazy="yes" sizes="(max-width: 893px) 100vw, 893px"></source><source data-srcset="https://www.live-agent.it/wp/urlslab-download/9ce47652b73c5132736bdc7a0b3c8e68/Mockup-Customer-portal.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="893" height="567" class="attachment-large size-large wp-image-201216" alt="Customer portal software - LiveAgent" data-src="https://www.live-agent.it/wp/urlslab-download/fa3bbb745758f92e30b2dedcce72b5ba/Mockup-Customer-portal.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="38"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-40b9d0c1 elementor-section-full_width Block image-left elementor-section-height-default elementor-section-height-default" data-id="40b9d0c1" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3ac84f6a wrapper" data-id="3ac84f6a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-604974f2 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="604974f2" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-c9d6815" data-id="c9d6815" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-a84843f elementor-widget elementor-widget-image" data-id="a84843f" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.it/wp/urlslab-download/7aeec3a1a74f17240277da14aa0eadcc/Mockup-Ticketing.png.webp 967w, https://www.live-agent.it/wp/urlslab-download/03cd19b2cd67d117c28319a6ecf97462/Mockup-Ticketing-300x206.png.webp 300w, https://www.live-agent.it/wp/urlslab-download/ea39d2fd41f81e965d86778d3c6ab0f9/Mockup-Ticketing-768x528.png.webp 768w, https://www.live-agent.it/wp/urlslab-download/aa1bd419ce8113271b51c59663e5c28f/Mockup-Ticketing-73x50.png.webp 73w, https://www.live-agent.it/wp/urlslab-download/0fc05c8ae648469b8e8988cca9510ba1/Mockup-Ticketing-36x25.png.webp 36w, https://www.live-agent.it/wp/urlslab-download/31fa9970c2983192bcecab2aa48fa236/Mockup-Ticketing-487x335.png.webp 487w, https://www.live-agent.it/wp/urlslab-download/7a573e44f8b00ae1928f97622028d5e3/Mockup-Ticketing-582x400.png.webp 582w, https://www.live-agent.it/wp/urlslab-download/c8963cd97766973a72adc8aa7264616a/Mockup-Ticketing-185x127.png.webp 185w, https://www.live-agent.it/wp/urlslab-download/95dba04e3241057dcdef0b676b148b50/Mockup-Ticketing-110x76.png.webp 110w, https://www.live-agent.it/wp/urlslab-download/ff596aba1d127f52e64e2ac00c48f830/Mockup-Ticketing-485x334.png.webp 485w, https://www.live-agent.it/wp/urlslab-download/6f2cf56f77f311a8c71f9c70916675fb/Mockup-Ticketing-32x22.png.webp 32w, https://www.live-agent.it/wp/urlslab-download/8aba9b6e8e5d0e06ae5892c027061892/Mockup-Ticketing-250x172.png.webp 250w" urlslab-lazy="yes" sizes="(max-width: 967px) 100vw, 967px" type="image/webp"></source><source data-srcset="https://www.live-agent.it/wp/urlslab-download/5b1bf046eba822fac0b52c5a86c694cb/Mockup-Ticketing.png 967w, https://www.live-agent.it/wp/urlslab-download/64474e4b8bdd016cb116c5195c0334de/Mockup-Ticketing-300x206.png 300w, https://www.live-agent.it/wp/urlslab-download/c41718006a7bf32c3edabbe0e7d8180c/Mockup-Ticketing-768x528.png 768w, https://www.live-agent.it/wp/urlslab-download/4d8cccbcfcd8b7dbab9dac52b58c96d7/Mockup-Ticketing-73x50.png 73w, https://www.live-agent.it/wp/urlslab-download/bbbafd45ed5011383aa72b0a90c63c69/Mockup-Ticketing-36x25.png 36w, https://www.live-agent.it/wp/urlslab-download/cad3de52c3d2b677bc7d218c21621dd6/Mockup-Ticketing-487x335.png 487w, https://www.live-agent.it/wp/urlslab-download/0bc9351c5c0c79fbde643e32bfae7e65/Mockup-Ticketing-582x400.png 582w, https://www.live-agent.it/wp/urlslab-download/8cb5eeae2da0a0b39487223ef74a4433/Mockup-Ticketing-185x127.png 185w, https://www.live-agent.it/wp/urlslab-download/12b9b70e1d8a808f8a89681baef5f7d8/Mockup-Ticketing-110x76.png 110w, https://www.live-agent.it/wp/urlslab-download/1e10bcac567939d21a0fd3772f4c9036/Mockup-Ticketing-485x334.png 485w, https://www.live-agent.it/wp/urlslab-download/37dad8f2837419f0872caf183720128d/Mockup-Ticketing-32x22.png 32w, https://www.live-agent.it/wp/urlslab-download/92db5a0e544fab91d1b6f8b001affe1b/Mockup-Ticketing-250x172.png 250w" urlslab-lazy="yes" sizes="(max-width: 967px) 100vw, 967px"></source><source data-srcset="https://www.live-agent.it/wp/urlslab-download/7aeec3a1a74f17240277da14aa0eadcc/Mockup-Ticketing.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="967" height="665" class="attachment-large size-large wp-image-201649" alt="Ticketing feature in Help desk software - LiveAgent" data-src="https://www.live-agent.it/wp/urlslab-download/5b1bf046eba822fac0b52c5a86c694cb/Mockup-Ticketing.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="39"></picture> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7eada01" data-id="7eada01" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7071dbd4 elementor-widget elementor-widget-heading" data-id="7071dbd4" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-come-funziona-il-software-del-portale-clienti">Come funziona il software del portale clienti?</h2> </div> </div> <div class="elementor-element elementor-element-60893876 elementor-widget elementor-widget-text-editor" data-id="60893876" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Un portale clienti sicuro come <a href="https://www.liveagent.com/tour/" urlslab_href_old="https://www.live-agent.it/tour/" title="Take a tour of LiveAgent and discover all amazing tools and features in our multi-channel help desk app. Try it out today and improve your customer service." hreflang="en-US" onover-preload="1">LiveAgent</a> permette ai tuoi clienti di controllare lo stato delle loro richieste dopo il login. Poiché le richieste dei clienti vengono trasformate in ticket, il cliente troverà tutti i dettagli in un cosiddetto “ticket”. Grazie a questa tecnologia, i clienti non devono raggiungere e aspettare l’assistenza degli agenti del servizio clienti.</p> <p>Un portale clienti è una soluzione di servizio clienti superiore che crea un’esperienza online senza interruzioni e aumenta il coinvolgimento degli utenti attraverso forum, moduli di <a href="https://www.live-agent.it/caratteristiche/feedback-suggerimenti/" title="Permetti ai tuoi clienti di votare le funzionalità più importanti per loro. Discuti ogni idea con loro nel forum Feedback. Leggi di più a riguardo nell'articolo." hreflang="it-IT" onover-preload="1">feedback</a> e una base di conoscenza interattiva.</p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-4a19652d elementor-section-full_width Block image-right elementor-section-height-default elementor-section-height-default" data-id="4a19652d" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4a2785f3 wrapper" data-id="4a2785f3" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-57b0ec74 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="57b0ec74" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-e5d226d" data-id="e5d226d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2a8ebe09 elementor-widget elementor-widget-heading" data-id="2a8ebe09" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-perch-dovresti-avere-un-portale-clienti">Perché dovresti avere un portale clienti?</h2> </div> </div> <div class="elementor-element elementor-element-65792d36 elementor-widget elementor-widget-text-editor" data-id="65792d36" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Il servizio clienti si è evoluto molto negli ultimi due anni. Non c’è bisogno di aspettare le notifiche via e-mail per sapere che il tuo problema è stato risolto. Le soluzioni software del portale clienti permettono agli utenti del portale di accedere alle informazioni di cui hanno bisogno senza aspettare l’assistenza del supporto. Questi portali di supporto dedicati permettono anche agli utenti del portale di accedere alla storia passata dei <a href="https://www.live-agent.it/accademia/perche-usare-sistema-ticketing/" title="Molte organizzazioni stanno ancora ignorando un sistema di ticketing. Ciò è dovuto principalmente alla mancanza di comprensione dei vantaggi di questo sistema" hreflang="it-IT" onover-preload="1">ticket</a>, alla <a href="https://www.live-agent.it/caratteristiche/base-di-conoscenza/" title="Scopri la base di conoscenza personalizzabile di LiveAgent, ideale per offrire ai tuoi clienti un accesso semplice e rapido a informazioni su prodotti e servizi. Crea categorie, articoli e forum, e personalizza il tuo portale clienti con temi e colori a tua scelta. Prova LiveAgent gratuitamente e migliora il tuo servizio clienti con un software apprezzato dai migliori!" hreflang="it-IT" onover-preload="1">base di conoscenza</a>, a un <a href="https://www.liveagent.com/features/customer-forum/?_gl=1*2olet*_ga*MjAwMDkzMjY3My4xNjE5MTgzMjA5*_ga_T9HBB9KMVK*MTYyMDM3MTg3OS40NC4xLjE2MjAzNzMzMDAuMA..&_ga=2.236547585.1483404847.1620112511-2000932673.1619183209" title="Forums allow your customers to help each other. Create a LiveAgent powered customer forum software that makes your life easier." hreflang="en-US" onover-preload="1">forum</a> della comunità e forniscono anche la possibilità di inviare un <a href="https://www.live-agent.it/caratteristiche/feedback-suggerimenti/" title="Permetti ai tuoi clienti di votare le funzionalità più importanti per loro. Discuti ogni idea con loro nel forum Feedback. Leggi di più a riguardo nell'articolo." hreflang="it-IT" onover-preload="1">feedback</a>.</p> <p>Il portale self-service online può essere uno spazio dedicato ai vostri clienti per cercare articoli rilevanti della base di conoscenza. Smettete di creare fogli di Google per condividere i documenti con i clienti. Questi processi complicati danneggiano solo il vostro coinvolgimento dei clienti.</p> <p>Le risorse self-service come le basi di conoscenza, i forum o i feedback dei clienti liberano i vostri rappresentanti dei clienti dalle FAQ e permettono loro di concentrarsi sulle richieste dei clienti più difficili. Approfitta del nostro software del portale clienti per condividere annunci di funzionalità, note di rilascio del prodotto e migliorare la produttività del tuo agente immediatamente.</p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-601f822" data-id="601f822" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-b0d0964 elementor-widget elementor-widget-image" data-id="b0d0964" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.it/wp/urlslab-download/7aaa01dde33e2615759fa2680056809c/Mockup-Forum-1024x596.png.webp 1024w, https://www.live-agent.it/wp/urlslab-download/479ae403aa60601acfcf8e81081f230d/Mockup-Forum-300x175.png.webp 300w, https://www.live-agent.it/wp/urlslab-download/6ac2b7abfe510c546a9e335afe1a4e34/Mockup-Forum-768x447.png.webp 768w, https://www.live-agent.it/wp/urlslab-download/ff315df5b808fe0a0e20ce246fbc7659/Mockup-Forum-86x50.png.webp 86w, https://www.live-agent.it/wp/urlslab-download/c36fa133512df0b26f611910e6789b83/Mockup-Forum-43x25.png.webp 43w, https://www.live-agent.it/wp/urlslab-download/cfce413eeca76e2bf04891c55b6fa8bf/Mockup-Forum-575x335.png.webp 575w, https://www.live-agent.it/wp/urlslab-download/47309d80b44d274f7a91d94b2a932a90/Mockup-Forum-687x400.png.webp 687w, https://www.live-agent.it/wp/urlslab-download/a735ba37acd200254d27194528a551c9/Mockup-Forum-185x108.png.webp 185w, https://www.live-agent.it/wp/urlslab-download/07fa547bcc4703bef305853753079159/Mockup-Forum-110x64.png.webp 110w, https://www.live-agent.it/wp/urlslab-download/89d9fd5b4f695fa0c55bcd04804ed27d/Mockup-Forum-485x282.png.webp 485w, https://www.live-agent.it/wp/urlslab-download/c29500bff32915fdb6753c02b502f60b/Mockup-Forum-38x22.png.webp 38w, https://www.live-agent.it/wp/urlslab-download/970fe908792c51d762d4be75f8aea56a/Mockup-Forum-250x146.png.webp 250w, https://www.live-agent.it/wp/urlslab-download/386a231e655b68f52b164ac2b05a4030/Mockup-Forum.png.webp 1070w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.live-agent.it/wp/urlslab-download/777e9cb4f8a1624f5a01a63e4c1d7894/Mockup-Forum-1024x596.png 1024w, https://www.live-agent.it/wp/urlslab-download/84b53cb408a229ec912f1c93a783793f/Mockup-Forum-300x175.png 300w, https://www.live-agent.it/wp/urlslab-download/d38b0f8f80c30dffdbed522e50704736/Mockup-Forum-768x447.png 768w, https://www.live-agent.it/wp/urlslab-download/a58336a89e6cbd6ae387f719d0d8f7ed/Mockup-Forum-86x50.png 86w, https://www.live-agent.it/wp/urlslab-download/be598069c0a1f49e80377b512461afc6/Mockup-Forum-43x25.png 43w, https://www.live-agent.it/wp/urlslab-download/336a258526c87e21a18874e6af12f5c4/Mockup-Forum-575x335.png 575w, https://www.live-agent.it/wp/urlslab-download/bc176737757fe1e56d67406112eed4f5/Mockup-Forum-687x400.png 687w, https://www.live-agent.it/wp/urlslab-download/deaf147a081b224ea522e4d2f61de294/Mockup-Forum-185x108.png 185w, https://www.live-agent.it/wp/urlslab-download/3f4e6839591a47efc8ca6f2309d4029a/Mockup-Forum-110x64.png 110w, https://www.live-agent.it/wp/urlslab-download/26dfdd29cd67b27575ab0d7c4363030b/Mockup-Forum-485x282.png 485w, https://www.live-agent.it/wp/urlslab-download/51312417f9382bedbda9acc381437f4f/Mockup-Forum-38x22.png 38w, https://www.live-agent.it/wp/urlslab-download/93a1f48494055a621ffcd51ad675588e/Mockup-Forum-250x146.png 250w, https://www.live-agent.it/wp/urlslab-download/3c94f593d37c911ed48dd5c447465d98/Mockup-Forum.png 1070w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.live-agent.it/wp/urlslab-download/7aaa01dde33e2615759fa2680056809c/Mockup-Forum-1024x596.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="596" class="attachment-large size-large wp-image-201240" alt="Customer Forum in Customer portal software - LiveAgent" data-src="https://www.live-agent.it/wp/urlslab-download/777e9cb4f8a1624f5a01a63e4c1d7894/Mockup-Forum-1024x596.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="40"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-e6ad0ec elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="e6ad0ec" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0d8c82a" data-id="0d8c82a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5d497f6 elementor-widget elementor-widget-heading" data-id="5d497f6" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-un-efficace-portale-clienti-adatto-alla-tua-attivit">Un efficace portale clienti adatto alla tua attività</h2> </div> </div> <div class="elementor-element elementor-element-a4f1efe elementor-widget elementor-widget-text-editor" data-id="a4f1efe" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p style="text-align: center;">LiveAgent’s client portal contains a knowledge base, forums, and client feedback.</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-8b6cb52 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="8b6cb52" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5baf41b" data-id="5baf41b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-9bc5ab3 elementor-widget elementor-widget-video" data-id="9bc5ab3" data-element_type="widget" data-settings='{"video_type":"hosted","autoplay":"yes","play_on_mobile":"yes","mute":"yes","loop":"yes"}' data-widget_type="video.default"> <div class="elementor-widget-container"> <div class="e-hosted-video elementor-wrapper elementor-open-inline"> <video class="elementor-video" autoplay="" loop="" muted="muted" playsinline="" controlslist="nodownload" data-urlslabstyle="" style="opacity: 0;" data-src="https://www.live-agent.it/wp/urlslab-download/b8361db0202d41b9807f68b56cb94f8d/LiveAgent_CustomerPortal.mp4" urlslab-lazy="yes" urlslab-id="78"></video> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-42d9242c elementor-section-full_width HorizontalTabs Box elementor-section-height-default elementor-section-height-default" data-id="42d9242c" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4f6bbe26 wrapper" data-id="4f6bbe26" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-f65e3dd elementor-widget elementor-widget-heading" data-id="f65e3dd" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-il-70-dei-clienti-preferisce-cercare-risposte-prima-di-contattare-il-servizio-clienti">Il 70% dei clienti preferisce cercare risposte prima di contattare il servizio clienti</h2> </div> </div> <div class="elementor-element elementor-element-267bc906 elementor-widget elementor-widget-text-editor" data-id="267bc906" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Configura il portale clienti e i suoi elementi grafici con pochi clic. Crea una <a href="https://www.live-agent.it/caratteristiche/base-di-conoscenza/" title="Scopri la base di conoscenza personalizzabile di LiveAgent, ideale per offrire ai tuoi clienti un accesso semplice e rapido a informazioni su prodotti e servizi. Crea categorie, articoli e forum, e personalizza il tuo portale clienti con temi e colori a tua scelta. Prova LiveAgent gratuitamente e migliora il tuo servizio clienti con un software apprezzato dai migliori!" hreflang="it-IT" onover-preload="1">base di conoscenza</a> e genera un forum in modo che i tuoi clienti possano aiutare se stessi e discutere di nuove funzionalità o suggerimenti per il miglioramento.</p> </div> </div> <div class="elementor-element elementor-element-4573eb87 elementor-tabs-view-horizontal elementor-widget elementor-widget-tabs" data-id="4573eb87" data-element_type="widget" data-widget_type="tabs.default"> <div class="elementor-widget-container"> <div class="elementor-tabs"> <div class="elementor-tabs-wrapper" role="tablist"> <div id="elementor-tab-title-1161" class="elementor-tab-title elementor-tab-desktop-title" aria-selected="true" data-tab="1" role="tab" tabindex="0" aria-controls="elementor-tab-content-1161" aria-expanded="false">Portale clienti</div> <div id="elementor-tab-title-1162" class="elementor-tab-title elementor-tab-desktop-title" aria-selected="false" data-tab="2" role="tab" tabindex="-1" aria-controls="elementor-tab-content-1162" aria-expanded="false">Base di conoscenza</div> <div id="elementor-tab-title-1163" class="elementor-tab-title elementor-tab-desktop-title" aria-selected="false" data-tab="3" role="tab" tabindex="-1" aria-controls="elementor-tab-content-1163" aria-expanded="false">Forum</div> <div id="elementor-tab-title-1164" class="elementor-tab-title elementor-tab-desktop-title" aria-selected="false" data-tab="4" role="tab" tabindex="-1" aria-controls="elementor-tab-content-1164" aria-expanded="false">Feedback e suggerimenti</div> </div> <div class="elementor-tabs-content-wrapper" role="tablist" aria-orientation="vertical"> <div class="elementor-tab-title elementor-tab-mobile-title" aria-selected="true" data-tab="1" role="tab" tabindex="0" aria-controls="elementor-tab-content-1161" aria-expanded="false">Portale clienti</div> <div id="elementor-tab-content-1161" class="elementor-tab-content elementor-clearfix" data-tab="1" role="tabpanel" aria-labelledby="elementor-tab-title-1161" tabindex="0" hidden="false"><p><picture><source data-srcset="https://www.live-agent.it/wp/urlslab-download/70d43757eb2853702d9c6103e0dfac30/multi-knowledge-base-portal.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="alignnone size-full wp-image-5237" alt="LiveAgent Customer Portal" width="1920" height="1080" data-src="https://www.live-agent.it/wp/urlslab-download/dc31718d80870e94cdcd55b5c9a7bad6/multi-knowledge-base-portal.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="41"></picture></p> </div> <div class="elementor-tab-title elementor-tab-mobile-title" aria-selected="false" data-tab="2" role="tab" tabindex="-1" aria-controls="elementor-tab-content-1162" aria-expanded="false">Base di conoscenza</div> <div id="elementor-tab-content-1162" class="elementor-tab-content elementor-clearfix" data-tab="2" role="tabpanel" aria-labelledby="elementor-tab-title-1162" tabindex="0" hidden="hidden"><p><picture><source data-srcset="https://www.live-agent.it/wp/urlslab-download/9bc2ef23743391eb4b4873bce0b30489/Knowledgebase-customizer.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="alignnone size-full wp-image-5237" alt="LiveAgent Knowledge Base" width="1920" height="1080" data-src="https://www.live-agent.it/wp/urlslab-download/ac6440f9371d4e624f7fcbee37e6000f/Knowledgebase-customizer.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="42"></picture></p> </div> <div class="elementor-tab-title elementor-tab-mobile-title" aria-selected="false" data-tab="3" role="tab" tabindex="-1" aria-controls="elementor-tab-content-1163" aria-expanded="false">Forum</div> <div id="elementor-tab-content-1163" class="elementor-tab-content elementor-clearfix" data-tab="3" role="tabpanel" aria-labelledby="elementor-tab-title-1163" tabindex="0" hidden="hidden"><p><picture><source data-srcset="https://www.live-agent.it/wp/urlslab-download/c7a920fc3a99fde7e658d4eebc191511/Forum-inside-of-LA.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="alignnone size-full wp-image-5237" alt="LiveAgent Forum" width="1920" height="1080" data-src="https://www.live-agent.it/wp/urlslab-download/d5725238b2f2c8154e77b9eb17bdeb90/Forum-inside-of-LA.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="43"></picture></p> </div> <div class="elementor-tab-title elementor-tab-mobile-title" aria-selected="false" data-tab="4" role="tab" tabindex="-1" aria-controls="elementor-tab-content-1164" aria-expanded="false">Feedback e suggerimenti</div> <div id="elementor-tab-content-1164" class="elementor-tab-content elementor-clearfix" data-tab="4" role="tabpanel" aria-labelledby="elementor-tab-title-1164" tabindex="0" hidden="hidden"><p><picture><source data-srcset="https://www.live-agent.it/wp/urlslab-download/18d2a5906cba139a08043e91b94ce244/Corner-Feedback-buttons.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="alignnone size-full wp-image-5237" alt="LiveAgent Feedback & Suggestions" width="1920" height="1080" data-src="https://www.live-agent.it/wp/urlslab-download/6ace7659a4476eba8f1618b5b557f72b/Corner-Feedback-buttons.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="44"></picture></p> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-a17273a elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="a17273a" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-54b3611" data-id="54b3611" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-99ca246 elementor-widget elementor-widget-shortcode" data-id="99ca246" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div data-widget> <link data-href="https://www.live-agent.it/app/themes/liveagent/apps/web-calc-featured/build/static/css/main.css?241122104000" rel="stylesheet"> <div id="calcfeaturedWrapper"> <div id="calcfeatured" dir="ltr" class="calcfeatured--main"></div> </div> <script> (() => { sessionStorage.setItem('WebCalcFeatured', '["selfservice"]'); })() </script> <script data-src="https://www.live-agent.it/app/themes/liveagent/apps/web-calc-featured/build/static/js/main.js?241122104000"></script> </div> </div> </div> </div> <div class="elementor-element elementor-element-7e97ac7 elementor-widget elementor-widget-spacer" data-id="7e97ac7" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-74427499 elementor-section-full_width Reference Box Box--gray elementor-section-height-default elementor-section-height-default" data-id="74427499" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-383b025f wrapper" data-id="383b025f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-b3f9cae elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="b3f9cae" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-78fe76ac Reference__image" data-id="78fe76ac" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6e754060 elementor-widget elementor-widget-image" data-id="6e754060" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.it/wp/urlslab-download/6110d3678a197b9416a42736d6ca8340/image_person_2.png.webp 295w, https://www.live-agent.it/wp/urlslab-download/b538c39d87b55cffbe9c0a4dc3c64920/image_person_2-170x300.png.webp 170w, https://www.live-agent.it/wp/urlslab-download/32661e1578d1cc897a927f2b8678e3ca/image_person_2-28x50.png.webp 28w, https://www.live-agent.it/wp/urlslab-download/19757e829a2c4c94859caa62fc61ca27/image_person_2-14x25.png.webp 14w, https://www.live-agent.it/wp/urlslab-download/cfb0567458784cfee29fbd96a444a544/image_person_2-190x335.png.webp 190w, https://www.live-agent.it/wp/urlslab-download/64196a0d7b146189423df6baf870683f/image_person_2-227x400.png.webp 227w, https://www.live-agent.it/wp/urlslab-download/6033933ab2aace321e304025a546a635/image_person_2-105x185.png.webp 105w, https://www.live-agent.it/wp/urlslab-download/ba454fc5a3d1debb9bed629b726f3df4/image_person_2-62x110.png.webp 62w, https://www.live-agent.it/wp/urlslab-download/3c0d46b6ab0f43f0c8af23176a5fc156/image_person_2-275x485.png.webp 275w" urlslab-lazy="yes" sizes="(max-width: 295px) 100vw, 295px" type="image/webp"></source><source data-srcset="https://www.live-agent.it/wp/urlslab-download/52a3be570f2b63e3a09cc33121f0da7a/image_person_2.png 295w, https://www.live-agent.it/wp/urlslab-download/a7927a2a3a4f3f35870345e5f368e53f/image_person_2-170x300.png 170w, https://www.live-agent.it/wp/urlslab-download/4ffe81cf85f1ebfc278b05c804ff8cf2/image_person_2-28x50.png 28w, https://www.live-agent.it/wp/urlslab-download/a90a3b78377494d985b8b20dd14b0d3f/image_person_2-14x25.png 14w, https://www.live-agent.it/wp/urlslab-download/d8f8ee965ec4af5a90908e783faa288b/image_person_2-190x335.png 190w, https://www.live-agent.it/wp/urlslab-download/9985b053980fa3587a1d97c9e22b2836/image_person_2-227x400.png 227w, https://www.live-agent.it/wp/urlslab-download/c3119ebb29eef188013b29460395a972/image_person_2-105x185.png 105w, https://www.live-agent.it/wp/urlslab-download/ec34810727aece166e0a7474229e0d5a/image_person_2-62x110.png 62w, https://www.live-agent.it/wp/urlslab-download/0bbde58f679df4fc06a32bdbcd892bb2/image_person_2-275x485.png 275w" urlslab-lazy="yes" sizes="(max-width: 295px) 100vw, 295px"></source><source data-srcset="https://www.live-agent.it/wp/urlslab-download/6110d3678a197b9416a42736d6ca8340/image_person_2.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="295" height="520" class="attachment-large size-large wp-image-5793" alt="smiling woman with coffee" data-src="https://www.live-agent.it/wp/urlslab-download/52a3be570f2b63e3a09cc33121f0da7a/image_person_2.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="45"></picture> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-39a7ba94 Reference__text" data-id="39a7ba94" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4552ac48 elementor-blockquote--skin-clean elementor-blockquote--button-color-official elementor-widget elementor-widget-blockquote" data-id="4552ac48" data-element_type="widget" data-widget_type="blockquote.default"> <div class="elementor-widget-container"> <blockquote class="elementor-blockquote"> <p class="elementor-blockquote__content"> <span style="font-weight: 700; white-space: normal;"> LiveAgent rende l'assistenza clienti un milione di volte più semplice. Il nostro tempo di risposta è ora più veloce del 26%. </span> </p> <div class="e-q-footer"> <cite class="elementor-blockquote__author"><span style="font-weight: var(--g-bold-weight, bold); white-space: normal;">Eva Kianickova,</span><span style="white-space: normal;"> Head of Customer Service</span></cite> </div> </blockquote> </div> </div> <div class="elementor-element elementor-element-774c6736 elementor-widget elementor-widget-image" data-id="774c6736" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="1024" height="1024" class="attachment-large size-large wp-image-6651" alt="black Martinus logo" data-src="https://www.live-agent.it/wp/urlslab-download/de4e605893c8a694be5799262b5469c7/logo-martinus-black.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="46"> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-08136e9 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="08136e9" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6da2c29" data-id="6da2c29" data-element_type="column"> <div class="elementor-widget-wrap"> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-67ea9ff5 elementor-section-full_width Boxes Boxes--shadow elementor-section-height-default elementor-section-height-default" data-id="67ea9ff5" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7f9e8f0c wrapper" data-id="7f9e8f0c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3c0daf26 elementor-widget elementor-widget-heading" data-id="3c0daf26" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-insegna-ai-tuoi-clienti-a-risolvere-i-problemi-in-modo-indipendente"><h2>Insegna ai tuoi clienti a risolvere i problemi in modo indipendente</h2></h2> </div> </div> <div class="elementor-element elementor-element-718a72c4 elementor-widget elementor-widget-text-editor" data-id="718a72c4" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>I tuoi agenti dell’assistenza riceveranno meno ticket e, di conseguenza, i loro tempi di <a href="https://www.live-agent.it/caratteristiche/risposte-predefinite/" title="Se vuoi evitare di digitare la stessa risposta a un problema ricorrente, approfitta delle risposte predefinite. Creane una tuo e usali ogni volta che ne hai bisogno." hreflang="it-IT" onover-preload="1">risposta</a> alle richieste dei clienti saranno notevolmente più rapidi.</p> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-1e7186f6 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="1e7186f6" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-544aa58f" data-id="544aa58f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1b7c5085 elementor-widget elementor-widget-image" data-id="1b7c5085" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.live-agent.it/caratteristiche/customer-portal/" urlslab_href_old="/features/customer-portal/" title="Scopri come il Portale Clienti di LiveAgent può potenziare il tuo business con supporto 24/7 e una Knowledge Base intuitiva. Riduci le richieste di assistenza e migliora la fidelizzazione dei clienti. Prova gratuita per 30 giorni disponibile per tutti i piani." hreflang="it-IT" onover-preload="1"> <img decoding="async" width="1024" height="1024" class="attachment-large size-large wp-image-33251" alt="Self-service customer portal" data-src="https://www.live-agent.it/wp/urlslab-download/6c2c4e5f3f49cd3be67d851e14294d36/customer-portal.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="47"> </a> </div> </div> <div class="elementor-element elementor-element-7dad73cf elementor-widget elementor-widget-heading" data-id="7dad73cf" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-portale-clienti"><a href="https://www.live-agent.it/caratteristiche/customer-portal/" urlslab_href_old="/features/customer-portal/" title="Scopri come il Portale Clienti di LiveAgent può potenziare il tuo business con supporto 24/7 e una Knowledge Base intuitiva. Riduci le richieste di assistenza e migliora la fidelizzazione dei clienti. Prova gratuita per 30 giorni disponibile per tutti i piani." hreflang="it-IT" onover-preload="1">Portale clienti</a></h3> </div> </div> <div class="elementor-element elementor-element-1d458b36 elementor-widget elementor-widget-text-editor" data-id="1d458b36" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Il portale clienti archivia gli articoli della base di conoscenza, i post del forum, nonché i feedback e i suggerimenti dei clienti. <span style="text-align: start;"> </span><a class="tve-froala fr-basic" style="background-color: #ffffff; font-weight: bold; text-align: start; outline: none;" href="https://www.live-agent.it/caratteristiche/portale-clienti/" title="Il Portale Clienti aiuta il tuo business ad essere operativo 24 ore al giorno, 7 giorni su 7. Scopri tutto sulle funzionalità del Portale Clienti di LiveAgent." hreflang="it-IT" onover-preload="1">Per saperne di più.</a><a class="tve-froala fr-basic" style="background-color: #ffffff; font-weight: bold; text-align: start; outline: none;" href="https://www.live-agent.it/caratteristiche/portale-clienti/" title="Il Portale Clienti aiuta il tuo business ad essere operativo 24 ore al giorno, 7 giorni su 7. Scopri tutto sulle funzionalità del Portale Clienti di LiveAgent." hreflang="it-IT" onover-preload="1">Ulteriori informazioni sul portale clienti.</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-f52540" data-id="f52540" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-57038b2b elementor-widget elementor-widget-image" data-id="57038b2b" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.live-agent.it/caratteristiche/knowledge-base/" urlslab_href_old="/features/knowledge-base/" title="Crea delle categorie nel portale clienti e offri ai tuoi clienti un facile accesso alla conoscenza in modo che questi possano trovare le informazioni da soli." hreflang="it-IT" onover-preload="1"> <img decoding="async" width="1024" height="1024" class="attachment-large size-large wp-image-33203" alt="Powerful knowledge base builder" data-src="https://www.live-agent.it/wp/urlslab-download/0d33c02020cc5a198b060ed93e88f6e8/knowledge-base-builder.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="48"> </a> </div> </div> <div class="elementor-element elementor-element-709c7181 elementor-widget elementor-widget-heading" data-id="709c7181" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-base-di-conoscenza"><a href="https://www.live-agent.it/caratteristiche/knowledge-base/" urlslab_href_old="/features/knowledge-base/" title="Crea delle categorie nel portale clienti e offri ai tuoi clienti un facile accesso alla conoscenza in modo che questi possano trovare le informazioni da soli." hreflang="it-IT" onover-preload="1">Base di conoscenza</a></h3> </div> </div> <div class="elementor-element elementor-element-231546f7 elementor-widget elementor-widget-text-editor" data-id="231546f7" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><span style="text-align: start;">A knowledge base is one of the key portal features that provide customers with easy and exclusive access to your knowledge base articles or </span><a href="https://www.live-agent.it/software-faq/" target="_blank" rel="noopener" title="Dai libertà ai clienti di trovare risposte in modo autonomo. Il software di FAQ LiveAgent ti permette di creare un portale clienti sorprendente." hreflang="it-IT" onover-preload="1">frequently asked questions.</a><span style="text-align: start;"> </span><a class="tve-froala fr-basic" style="background-color: #ffffff; font-weight: bold; text-align: start; outline: none;" href="https://www.live-agent.it/caratteristiche/base-di-conoscenza/" title="Scopri la base di conoscenza personalizzabile di LiveAgent, ideale per offrire ai tuoi clienti un accesso semplice e rapido a informazioni su prodotti e servizi. Crea categorie, articoli e forum, e personalizza il tuo portale clienti con temi e colori a tua scelta. Prova LiveAgent gratuitamente e migliora il tuo servizio clienti con un software apprezzato dai migliori!" hreflang="it-IT" onover-preload="1">Scopri di più…</a></p> <p>Una base di conoscenza è una delle caratteristiche chiave del portale che fornisce ai clienti un accesso facile ed esclusivo agli articoli della tua base di conoscenza o alle <a href="https://www.live-agent.it/software-faq/" title="Dai libertà ai clienti di trovare risposte in modo autonomo. Il software di FAQ LiveAgent ti permette di creare un portale clienti sorprendente." hreflang="it-IT" onover-preload="1">domande frequenti</a>.<strong> <a href="https://www.live-agent.it/caratteristiche/base-di-conoscenza/" title="Scopri la base di conoscenza personalizzabile di LiveAgent, ideale per offrire ai tuoi clienti un accesso semplice e rapido a informazioni su prodotti e servizi. Crea categorie, articoli e forum, e personalizza il tuo portale clienti con temi e colori a tua scelta. Prova LiveAgent gratuitamente e migliora il tuo servizio clienti con un software apprezzato dai migliori!" hreflang="it-IT" onover-preload="1">Scopri di più…</a></strong></p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-624909b8 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="624909b8" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3faabf6e" data-id="3faabf6e" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5d9060a5 elementor-widget elementor-widget-image" data-id="5d9060a5" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.live-agent.it/caratteristiche/forum/" urlslab_href_old="/features/forum/" title="Crea un forum con LiveAgent per migliorare il supporto clienti e la collaborazione. Prova gratis per 14 giorni!" hreflang="it-IT" onover-preload="1"> <img decoding="async" width="1024" height="1024" class="attachment-large size-large wp-image-28158" alt="customer portal software by LiveAgent" data-src="https://www.live-agent.it/wp/urlslab-download/4aaa6ee4417b306f3e0b48eaf900596b/customer-portal-software.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="49"> </a> </div> </div> <div class="elementor-element elementor-element-6dd93ef8 elementor-widget elementor-widget-heading" data-id="6dd93ef8" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-forum"><a href="https://www.live-agent.it/caratteristiche/forum/" urlslab_href_old="/features/forum/" title="Crea un forum con LiveAgent per migliorare il supporto clienti e la collaborazione. Prova gratis per 14 giorni!" hreflang="it-IT" onover-preload="1">Forum</a></h3> </div> </div> <div class="elementor-element elementor-element-dcc2991 elementor-widget elementor-widget-text-editor" data-id="dcc2991" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>I forum consentono ai tuoi clienti di aiutarsi a vicenda, rispondendo alle domande degli altri. <a class="tve-froala fr-basic" style="background-color: #ffffff; font-weight: bold; text-align: start; outline: none;" href="https://www.live-agent.it/caratteristiche/base-di-conoscenza/" title="Scopri la base di conoscenza personalizzabile di LiveAgent, ideale per offrire ai tuoi clienti un accesso semplice e rapido a informazioni su prodotti e servizi. Crea categorie, articoli e forum, e personalizza il tuo portale clienti con temi e colori a tua scelta. Prova LiveAgent gratuitamente e migliora il tuo servizio clienti con un software apprezzato dai migliori!" hreflang="it-IT" onover-preload="1">Per saperne di più…</a></p> <div class="TnITTtw-t TnITTtw-translate-selection-button" style="top: 95px; left: 193.6328125px;"></div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-57fb32e" data-id="57fb32e" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-711865a3 elementor-widget elementor-widget-image" data-id="711865a3" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.live-agent.it/caratteristiche/feedback-suggestions/" urlslab_href_old="/features/feedback-suggestions/" title="Migliora la relazione con i clienti con bacheche e pulsanti di feedback personalizzabili. Prova LiveAgent gratis e ricevi notifiche sui feedback!" hreflang="it-IT" onover-preload="1"> <img decoding="async" width="1024" height="1024" class="attachment-large size-large wp-image-36514" alt="Priority assignment" data-src="https://www.live-agent.it/wp/urlslab-download/03cc05bed4e5965353beb533bedea16c/call-routing-priority-assignement.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="50"> </a> </div> </div> <div class="elementor-element elementor-element-78bb98eb elementor-widget elementor-widget-heading" data-id="78bb98eb" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-feedback-suggerimenti"><a href="https://www.live-agent.it/caratteristiche/feedback-suggestions/" urlslab_href_old="/features/feedback-suggestions/" title="Migliora la relazione con i clienti con bacheche e pulsanti di feedback personalizzabili. Prova LiveAgent gratis e ricevi notifiche sui feedback!" hreflang="it-IT" onover-preload="1">Feedback & Suggerimenti</a></h3> </div> </div> <div class="elementor-element elementor-element-50ae8eb5 elementor-widget elementor-widget-text-editor" data-id="50ae8eb5" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Consenti ai tuoi clienti di inviarti feedback e suggerimenti. Crea e posiziona un pulsante di feedback sul tuo sito web. <a class="tve-froala fr-basic" style="background-color: #ffffff; font-weight: bold; text-align: start; outline: none;" href="https://www.live-agent.it/caratteristiche/base-di-conoscenza/" title="Scopri la base di conoscenza personalizzabile di LiveAgent, ideale per offrire ai tuoi clienti un accesso semplice e rapido a informazioni su prodotti e servizi. Crea categorie, articoli e forum, e personalizza il tuo portale clienti con temi e colori a tua scelta. Prova LiveAgent gratuitamente e migliora il tuo servizio clienti con un software apprezzato dai migliori!" hreflang="it-IT" onover-preload="1">Per saperne di più…</a></p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-bc2d7ac elementor-section-full_width BlockPricing BlockPricing--outside Block Block--background elementor-section-height-default elementor-section-height-default" data-id="bc2d7ac" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9de0c3b wrapper" data-id="9de0c3b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-e6da898 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="e6da898" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-d07da55" data-id="d07da55" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-215f9e2 elementor-widget elementor-widget-heading" data-id="215f9e2" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-software-per-il-portale-clienti-a-prezzi-accessibili">Software per il portale clienti a prezzi accessibili</h2> </div> </div> <div class="elementor-element elementor-element-4fd6b37 elementor-widget elementor-widget-text-editor" data-id="4fd6b37" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <div style="overflow-wrap: break-word; margin-right: 0px; margin-left: 0px; padding: 1px; outline: 0px;" data-tag="p"> <p style="margin-bottom: 15px; outline: 0px;">Utilizza tutte le funzionalità del portale clienti e supporta i tuoi clienti anche quando i tuoi rappresentanti del servizio clienti non sono in linea con il nostro piano tariffario super conveniente. </p> </div> </div> </div> <div class="elementor-element elementor-element-717e943 elementor-widget elementor-widget-html" data-id="717e943" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <div class="pricing__tags"> <div><span class="pricing__tags__label">Prova di 30 giorni</span></div> <div><span class="pricing__tags__label">Nessuna carta di credito richiesta</span></div> <div><span class="pricing__tags__label">e molti altri</span></div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6368d6b" data-id="6368d6b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-05e4d42 elementor-widget elementor-widget-shortcode" data-id="05e4d42" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="BlockPricing__container "> <div class="BlockPricing__container__item "> <div class="PricingTable__header "> <div class="PricingTable__header__price"> <div class="PricingTable__header__price--wrap"> <span class="PricingTable__header__price__amount">$15</span> <span class="PricingTable__header__price__month">mese</span> </div> </div> <div class="PricingTable__header__title"> <h3 id="h-small-business">Small <small>business</small> </h3> </div> <div class="PricingTable__header__description"> <ul> <li class="checkmark"> <span>Storico dei ticket illimitato</span> </li> <li class="checkmark"> <span>3 indirizzi email </span> </li> <li class="checkmark"> <span>3 moduli di contatto</span> </li> <li class="checkmark"> <span>1 chiave API </span> </li> </ul> </div> <div class="PricingTable__header__button"> <a href="/prova/" class="Button Button--outline" title="Stai considerando il software dell'help desk LiveAgent? Inserisci i tuoi dati e puoi iniziare la tua prova gratuita, senza vincoli, senza bisogno di informazioni sulla carta di credito." hreflang="it-IT" onover-preload="1"> <span>Prova GRATUITA</span> </a> </div> </div> </div> <div class="BlockPricing__container__item "> <div class="PricingTable__header "> <div class="PricingTable__header__price"> <div class="PricingTable__header__price--wrap"> <span class="PricingTable__header__price__amount">$29</span> <span class="PricingTable__header__price__month">mese</span> </div> </div> <div class="PricingTable__header__title"> <h3 id="h-medium-business">Medium <small>business</small> </h3> </div> <div class="PricingTable__header__description"> <ul> <li class="italic"> <span>Tutto ciò che è presente in Small, più</span> </li> <li class="checkmark"> <span>10 indirizzi email </span> </li> <li class="checkmark"> <span>3 pulsanti di live chat </span> </li> <li class="checkmark"> <span>Gestione dei reparti</span> </li> </ul> </div> <div class="PricingTable__header__button"> <a href="/prova/" class="Button Button--outline" title="Stai considerando il software dell'help desk LiveAgent? Inserisci i tuoi dati e puoi iniziare la tua prova gratuita, senza vincoli, senza bisogno di informazioni sulla carta di credito." hreflang="it-IT" onover-preload="1"> <span>Prova GRATUITA</span> </a> </div> </div> </div> <div class="BlockPricing__container__item "> <div class="PricingTable__header popular"> <div class="PricingTable__header__price"> <div class="PricingTable__header__price--wrap"> <span class="PricingTable__header__price__amount">$49</span> <span class="PricingTable__header__price__month">mese</span> </div> </div> <p class="PricingTable__header__most-popular">Il Più Popolare</p> <div class="PricingTable__header__title"> <h3 id="h-large-business">Large <small>business</small> </h3> </div> <div class="PricingTable__header__description"> <ul> <li class="italic"> <span>Tutto ciò che è presente in Medium, più</span> </li> <li class="checkmark"> <span>40 indirizzi email </span> </li> <li class="checkmark"> <span>10 pulsanti di live chat </span> </li> <li class="checkmark"> <span>WhatsApp</span> </li> </ul> </div> <div class="PricingTable__header__button"> <a href="/prova/" class="Button Button--outline" title="Stai considerando il software dell'help desk LiveAgent? Inserisci i tuoi dati e puoi iniziare la tua prova gratuita, senza vincoli, senza bisogno di informazioni sulla carta di credito." hreflang="it-IT" onover-preload="1"> <span>Prova GRATUITA</span> </a> </div> </div> </div> <div class="BlockPricing__container__item BlockPricing__container__item--last "> <div class="PricingTable__header "> <div class="PricingTable__header__price"> <div class="PricingTable__header__price--wrap"> <span class="PricingTable__header__price__amount">$0</span> <span class="PricingTable__header__price__month">mese</span> </div> </div> <div class="PricingTable__header__title"> <h3 id="h-gratis">Gratis </h3> </div> <div class="PricingTable__header__description"> <ul> <li class="checkmark"> <span>7 giorni di cronologia dei ticket</span> </li> <li class="checkmark"> <span>1 indirizzo e-mail</span> </li> <li class="checkmark"> <span>1 pulsante di chat</span> </li> <li class="checkmark"> <span>1 modulo di contatto</span> </li> </ul> </div> <div class="PricingTable__header__button"> <a href="/account-gratuito/" class="Button Button--outline" title="Prova LiveAgent gratuitamente! Scopri il nostro piano Small a soli $9/agente al mese, con ticket history di 7 giorni, oltre 190 integrazioni e molto altro. Ideale per migliorare il tuo servizio clienti con chat live, ticketing e automazione. Inizia ora senza impegno!" hreflang="it-IT" onover-preload="1"> <span>Crea</span> </a> </div> </div> </div> </div> <div class="BlockPricing__button"> <a href="/prezzi/" class="Button Button--full" title="I piani di LiveAgent partono da 9 $/agente/mese e includono il ticketing via e-mail, la funzionalità di live chat, la knowledge base e molto altro ancora. Il pacchetto completo è disponibile a $69/agente/mese." hreflang="it-IT" onover-preload="1"> <span>Confronta i piani</span> <span class="ButtonPricing--arrow">→</span> </a> </div> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-9dfd56d elementor-section-full_width Block image-left elementor-section-height-default elementor-section-height-default" data-id="9dfd56d" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-283c7fa8 wrapper" data-id="283c7fa8" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-20e74715 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="20e74715" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-3373c649" data-id="3373c649" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-03e6808 elementor-widget elementor-widget-video" data-id="03e6808" data-element_type="widget" data-settings='{"youtube_url":"https:\/\/youtu.be\/hrCeVuzfock","video_type":"youtube","controls":"yes","show_image_overlay":"yes","image_overlay":{"url":"https:\/\/i.ytimg.com\/vi\/hrCeVuzfock\/sddefault.jpg"}}' data-widget_type="video.default"> <div class="elementor-widget-container"> <div class="elementor-wrapper elementor-open-inline"> <div class="elementor-video urlslab_yt"><link rel="stylesheet" id="urlslab_youtube_loader-css" type="text/css" media="all" href="https://www.live-agent.it/app/plugins/wp-urlslab/public/build/css/urlslab_youtube_loader_decorated.css"><div class="youtube_urlslab_loader youtube_urlslab_loader--elementor" data-ytid="hrCeVuzfock"><div class="youtube_urlslab_loader--inn"><div class="youtube_urlslab_loader--wrapper"><strong class="youtube_urlslab_loader--title">Knowledge Base Customer Portal Demo LiveAgent | Live Agent</strong><strong class="youtube_urlslab_loader--duration">P0Y0M0DT0H0M307S</strong><picture><source data-srcset="https://www.live-agent.it/wp/urlslab-download/4e775ddb1ceddcf580f6369a924b8911/hqdefault.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img class="youtube_urlslab_loader--img" data-src="https://www.live-agent.it/wp/urlslab-download/8f9dd23b41498d907100e6275f30e406/hqdefault.jpg" alt="Youtube video: Knowledge Base Customer Portal Demo LiveAgent" urlslab-lazy="yes" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-id="51"></picture></div><div class="youtube_urlslab_loader--bottom"><strong>Live Agent</strong><time datetime="2024-10-14T06:14:32+00:00">October 14, 2024</time></div></div><div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="Knowledge Base Customer Portal Demo LiveAgent"><meta itemprop="description" content="LiveAgent enables users to create customer portals complete with multiple external and internal knowledge bases. As a part of the solution, users can create FAQs, how-to-articles, create feedback and suggestion boxes, and community forums. Users can also submit tickets and track their progress, as well as view all tickets submitted in the past. All knowledge base articles and content can be edited with a WYSIWYG (What You See Is What You Get) editor in real-time. Customer portals can be edited to match your business aesthetic and style with our custom HTML and CSS editor. Try LiveAgent today. Our free 14-day trial requires no credit card input. https://www.liveagent.com/trial/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent/"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/hrCeVuzfock/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=hrCeVuzfock"><link itemprop="embedUrl" content="https://www.youtube.com/embed/hrCeVuzfock"><meta itemprop="duration" content="P0Y0M0DT0H0M307S"><meta itemprop="uploadDate" content="2024-10-14T06:14:32+00:00"></div></div></div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-b2c51e4" data-id="b2c51e4" data-element_type="column"> <div class="elementor-widget-wrap"> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-d6ded84" data-id="d6ded84" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-61c35f4c elementor-widget elementor-widget-heading" data-id="61c35f4c" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-assistenza-clienti-sopraffatta"><h2>Assistenza clienti sopraffatta?</h2></h2> </div> </div> <div class="elementor-element elementor-element-40b1e897 elementor-widget elementor-widget-text-editor" data-id="40b1e897" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Affrontiamo la realtà: i tuoi clienti avranno sempre una quantità infinita di domande, ricerche e richieste. Il tempo è la risorsa più preziosa che hai e investirlo nella risorsa giusta può dare un impulso significativo alla tua attività. Le aziende perdono milioni di dollari ogni anno assegnando fondi alle attività sbagliate. Non essere uno di loro.</p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-7c84e977 elementor-section-full_width Block image-right elementor-section-height-default elementor-section-height-default" data-id="7c84e977" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1c8a7df1 wrapper" data-id="1c8a7df1" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-2ca38c65 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="2ca38c65" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4da51133" data-id="4da51133" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4d61a565 elementor-widget elementor-widget-heading" data-id="4d61a565" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-portale-dei-dipendenti-per-i-vostri-agenti-del-servizio-clienti">Portale dei dipendenti per i vostri agenti del servizio clienti</h2> </div> </div> <div class="elementor-element elementor-element-3065a284 elementor-widget elementor-widget-text-editor" data-id="3065a284" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Il beneficio ovvio di un portale clienti è fornire un self-service efficiente per i tuoi clienti. Tuttavia, la soluzione del portale clienti dedicato di LiveAgent ti permette anche di creare una <a href="https://www.liveagent.ae/momayezat/internal-knowledge-base/" title="اكتشف كيف تساعدك قاعدة المعرفة الداخلية من LiveAgent في تحسين كفاءة الوكلاء وتجربة العملاء من خلال تنظيم المعلومات الضرورية بطرق سهلة الوصول. احصل على تجربة مجانية الآن وابدأ في إنشاء تصنيفات مخصصة لتحقيق أفضل النتائج!" hreflang="ar" onover-preload="1">gestione interna della conoscenza</a> per i tuoi agenti. Come detto in precedenza, il portale clienti consiste nella base di conoscenza e nel forum. Entrambi possono essere creati sia per i clienti che per gli agenti.</p> <p>La base di conoscenza dettagliata può essere un ottimo modo per condividere i documenti per sostenere la continuità della conoscenza internamente. Inoltre, è possibile condividere la conoscenza interna attraverso un forum. Il forum interno può essere un unico luogo per discutere di argomenti specifici invece della messaggistica sul posto di lavoro. Nel complesso, crea migliori interazioni di squadra e rende la comunicazione sul posto di lavoro semplice.</p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-559c54d" data-id="559c54d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-bbc31d0 elementor-widget elementor-widget-image" data-id="bbc31d0" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.it/wp/urlslab-download/9d5045b1866067e0a892155349d3dbf9/Mockup-Agents.png.webp 928w, https://www.live-agent.it/wp/urlslab-download/f4ed87d376d8b71050af62a046acd43f/Mockup-Agents-300x187.png.webp 300w, https://www.live-agent.it/wp/urlslab-download/2fdc5fb545682cf13e6a04c87f2e98d9/Mockup-Agents-768x479.png.webp 768w, https://www.live-agent.it/wp/urlslab-download/693217e1e4107b8350e891e0ceb30ae3/Mockup-Agents-80x50.png.webp 80w, https://www.live-agent.it/wp/urlslab-download/0048364471c032e3e52ea1d15dac5349/Mockup-Agents-40x25.png.webp 40w, https://www.live-agent.it/wp/urlslab-download/05da25e543fdab0d8333b0afe3257e17/Mockup-Agents-537x335.png.webp 537w, https://www.live-agent.it/wp/urlslab-download/e2444ca761875607fa25b80d40d344db/Mockup-Agents-641x400.png.webp 641w, https://www.live-agent.it/wp/urlslab-download/d74c35f39338e8a20debec4e8b71b332/Mockup-Agents-185x115.png.webp 185w, https://www.live-agent.it/wp/urlslab-download/22911c9b77a7f2548639decdb78d389e/Mockup-Agents-110x69.png.webp 110w, https://www.live-agent.it/wp/urlslab-download/0f0e5a5d1f49335f5b52d72ec602d536/Mockup-Agents-485x303.png.webp 485w, https://www.live-agent.it/wp/urlslab-download/75aa2308ac4c4b5e1afaa39a15548ce5/Mockup-Agents-35x22.png.webp 35w, https://www.live-agent.it/wp/urlslab-download/135ee7fc5cd20ca3f2fb68936de7e7f6/Mockup-Agents-250x156.png.webp 250w" urlslab-lazy="yes" sizes="(max-width: 928px) 100vw, 928px" type="image/webp"></source><source data-srcset="https://www.live-agent.it/wp/urlslab-download/bfa606cbdb5dc0e0dc88fa1d4b656f4a/Mockup-Agents.png 928w, https://www.live-agent.it/wp/urlslab-download/13b926e93bf79d1d6c11c12ea2130d7b/Mockup-Agents-300x187.png 300w, https://www.live-agent.it/wp/urlslab-download/d1e91d67038d7821eeef5d125ad13342/Mockup-Agents-768x479.png 768w, https://www.live-agent.it/wp/urlslab-download/de5b4de6b8a51b1f02eeeea03f46a69b/Mockup-Agents-80x50.png 80w, https://www.live-agent.it/wp/urlslab-download/4a27bdca5591af19c0af4024492be268/Mockup-Agents-40x25.png 40w, https://www.live-agent.it/wp/urlslab-download/51cf2b344fda5fe5ff01ebed241bc1fb/Mockup-Agents-537x335.png 537w, https://www.live-agent.it/wp/urlslab-download/2619e15de8e0df549b3794957cabb404/Mockup-Agents-641x400.png 641w, https://www.live-agent.it/wp/urlslab-download/4ae617d9e78eba3363c92187f6115e30/Mockup-Agents-185x115.png 185w, https://www.live-agent.it/wp/urlslab-download/b1467aaaa5008e37b6fcae552f0ba2a0/Mockup-Agents-110x69.png 110w, https://www.live-agent.it/wp/urlslab-download/af5c7ca1e7bbaed89569a52acf0a93ca/Mockup-Agents-485x303.png 485w, https://www.live-agent.it/wp/urlslab-download/25e53be2e2155c5cef7093bd7a9dfe7c/Mockup-Agents-35x22.png 35w, https://www.live-agent.it/wp/urlslab-download/c0070054de00a2eb84d5f0be24059e87/Mockup-Agents-250x156.png 250w" urlslab-lazy="yes" sizes="(max-width: 928px) 100vw, 928px"></source><source data-srcset="https://www.live-agent.it/wp/urlslab-download/9d5045b1866067e0a892155349d3dbf9/Mockup-Agents.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="928" height="579" class="attachment-large size-large wp-image-201541" alt="Agents in Help desk software - LiveAgent" data-src="https://www.live-agent.it/wp/urlslab-download/bfa606cbdb5dc0e0dc88fa1d4b656f4a/Mockup-Agents.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="52"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-51fd61c0 elementor-section-full_width BlockButtons Block Block--background elementor-section-height-default elementor-section-height-default" data-id="51fd61c0" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-42d2c631 wrapper" data-id="42d2c631" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-672af89f elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="672af89f" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7dec94c0" data-id="7dec94c0" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-653c0f62 elementor-widget elementor-widget-heading" data-id="653c0f62" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-oltre-30-000-aziende-non-possono-sbagliarsi"><h3>Oltre 30.000 aziende non possono sbagliarsi</h3></h3> </div> </div> <div class="elementor-element elementor-element-73ea54ca elementor-widget elementor-widget-text-editor" data-id="73ea54ca" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Guarda le nostre storie di successo e le testimonianze e scopri come LiveAgent può aumentare il tuo supporto clienti e aumentare la soddisfazione dei tuoi partner commerciali.</p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-52f66c1f" data-id="52f66c1f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-394f6678 elementor-widget elementor-widget-html" data-id="394f6678" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <a href="https://www.live-agent.it/clienti/" class="Button Button--full" title="Unisciti a migliaia di clienti soddisfatti con LiveAgent per migliorare l'esperienza cliente con la nostra soluzione omnicanale!" hreflang="it-IT" onover-preload="1"><span>Storie di successo</span></a> <a href="https://www.live-agent.it/clienti/" class="Button Button--outline" title="Unisciti a migliaia di clienti soddisfatti con LiveAgent per migliorare l'esperienza cliente con la nostra soluzione omnicanale!" hreflang="it-IT" onover-preload="1"><span>Testimonianze</span></a> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-4b3a6eb8 elementor-section-full_width Block image-right elementor-section-height-default elementor-section-height-default" data-id="4b3a6eb8" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-21635071 wrapper" data-id="21635071" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-b12372c elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="b12372c" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-57f9bffb" data-id="57f9bffb" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-70b7c11f elementor-widget elementor-widget-image" data-id="70b7c11f" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="1024" height="653" class="attachment-large size-large wp-image-5366" alt="knowledge base designs in LiveAgent" sizes="(max-width: 1024px) 100vw, 1024px" data-src="https://www.live-agent.it/wp/urlslab-download/060a25a24d3b74721e579b343002b6e1/knowledge-base-1024x653.gif" data-srcset="https://www.live-agent.it/wp/urlslab-download/060a25a24d3b74721e579b343002b6e1/knowledge-base-1024x653.gif 1024w, https://www.live-agent.it/wp/urlslab-download/3416593c1bfbc6e04ca8a070944c29c3/knowledge-base-300x191.gif 300w, https://www.live-agent.it/wp/urlslab-download/60b42f77b6e474236ef2f7c40fcc72bf/knowledge-base-768x490.gif 768w, https://www.live-agent.it/wp/urlslab-download/220949a0c183c23fcebe208b55046417/knowledge-base-78x50.gif 78w, https://www.live-agent.it/wp/urlslab-download/274a61d20b10b7f9556a31abb1a71580/knowledge-base-39x25.gif 39w, https://www.live-agent.it/wp/urlslab-download/b66f8ae6952ffc8aa1f69d0cf375042a/knowledge-base-525x335.gif 525w, https://www.live-agent.it/wp/urlslab-download/41f904c2041de5050fc787cf7127b523/knowledge-base-627x400.gif 627w, https://www.live-agent.it/wp/urlslab-download/9fcc93ab4b708c2bbdb742d9d02b4a24/knowledge-base-185x118.gif 185w, https://www.live-agent.it/wp/urlslab-download/a9b296ec464015ef854b7f183b546d0f/knowledge-base-110x70.gif 110w, https://www.live-agent.it/wp/urlslab-download/38952734158e39979382e8e3c26c787d/knowledge-base-485x309.gif 485w, https://www.live-agent.it/wp/urlslab-download/df2552854402615dd9dfd47f039e33b8/knowledge-base-35x22.gif 35w, https://www.live-agent.it/wp/urlslab-download/59555710897965789e0edde027fdf8b3/knowledge-base-250x159.gif 250w, https://www.live-agent.it/wp/urlslab-download/324eb23fd13c7fee122f2080a872f922/knowledge-base-643x410.gif 643w" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="53"> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-57275c98" data-id="57275c98" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4ab478cf elementor-widget elementor-widget-heading" data-id="4ab478cf" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-adatta-laspetto-per-adattarlo-al-tuo-marchio"><h2 id="h-adatta-l-aspetto-per-adattarlo-al-tuo-marchio">Adatta l'aspetto per adattarlo al tuo marchio</h2></h2> </div> </div> <div class="elementor-element elementor-element-4c4543bc elementor-widget elementor-widget-text-editor" data-id="4c4543bc" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Configura un portale clienti con pochi clic. Crea una base di conoscenza e adattala al design della tua azienda senza alcuna codifica. Con pochi clic puoi generare un forum per i tuoi clienti nel quale questi possono discutere nuove funzionalità, chiedere aiuto o fornire suggerimenti per il miglioramento.</p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-4c7053e5 elementor-section-full_width Block image-right elementor-section-height-default elementor-section-height-default" data-id="4c7053e5" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2f9832d9 wrapper" data-id="2f9832d9" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-17839d1f elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="17839d1f" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-20bac5ca" data-id="20bac5ca" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-47677aec elementor-widget elementor-widget-heading" data-id="47677aec" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-lascia-che-i-clienti-ti-contattino-tramite-un-modulo-di-ticket-flessibile">Lascia che i clienti ti contattino tramite un modulo di ticket flessibile</h2> </div> </div> <div class="elementor-element elementor-element-167e6c52 elementor-widget elementor-widget-text-editor" data-id="167e6c52" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>I form dei ticket di LiveAgent permettono ai clienti di entrare in contatto con il tuo team di supporto attraverso un portale clienti. Quindi, qual è il vantaggio di utilizzare questa forma di messaggistica? Bene, LiveAgent può memorizzare e organizzare i dati dei clienti attraverso un sistema <a href="https://www.live-agent.it/caratteristiche/informazioni-ticket-clienti-crn/" title="Memorizza i dati dei clienti e conserva le informazioni nei tuoi ticket tramite Informazioni Ticket/clienti (CRM). In questo modo, puoi essere sempre preparato e informato." hreflang="it-IT" onover-preload="1">CRM</a>.</p> <p>Così, ogni volta che il cliente raggiunge attraverso il portale clienti, gli agenti possiedono più informazioni sul cliente. Di conseguenza, possono fornire un’assistenza efficiente. Nel complesso, è una soluzione intelligente per il servizio clienti che migliora la comunicazione con i clienti e i processi di supporto interno.</p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-96ec89f" data-id="96ec89f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-565be4f elementor-widget elementor-widget-image" data-id="565be4f" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.it/wp/urlslab-download/bde0d52e033786b3ffc870c3218a4df6/Customer-portal-software-submit-ticket-LiveAgent-1024x669.png.webp 1024w, https://www.live-agent.it/wp/urlslab-download/3c9131d465646cb41c3eea9cc9acfb1a/Customer-portal-software-submit-ticket-LiveAgent-300x196.png.webp 300w, https://www.live-agent.it/wp/urlslab-download/5730952258bbc7f60c77400cb3a07aae/Customer-portal-software-submit-ticket-LiveAgent-768x502.png.webp 768w, https://www.live-agent.it/wp/urlslab-download/fdad6ae707b833b4b50741c30ee81134/Customer-portal-software-submit-ticket-LiveAgent-77x50.png.webp 77w, https://www.live-agent.it/wp/urlslab-download/6f8096c7912628bb42093d8693f8c431/Customer-portal-software-submit-ticket-LiveAgent-38x25.png.webp 38w, https://www.live-agent.it/wp/urlslab-download/b616f22be490c9051513cf1f28d07c9e/Customer-portal-software-submit-ticket-LiveAgent-513x335.png.webp 513w, https://www.live-agent.it/wp/urlslab-download/ea8eb54085b03d4c4c8334524070aa2a/Customer-portal-software-submit-ticket-LiveAgent-612x400.png.webp 612w, https://www.live-agent.it/wp/urlslab-download/30b7cd15f22f07c34278e1894d256bb7/Customer-portal-software-submit-ticket-LiveAgent-185x121.png.webp 185w, https://www.live-agent.it/wp/urlslab-download/7505ba78cca133a8f41a3bd5a6cc7ec3/Customer-portal-software-submit-ticket-LiveAgent-110x72.png.webp 110w, https://www.live-agent.it/wp/urlslab-download/5c8c972b3067b8d953c0b23e46c0cb79/Customer-portal-software-submit-ticket-LiveAgent-485x317.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.live-agent.it/wp/urlslab-download/3702da1fd22d7863da558a93a5dcf9c2/Customer-portal-software-submit-ticket-LiveAgent-1024x669.png 1024w, https://www.live-agent.it/wp/urlslab-download/c7424a28487f46cbc3060518626f32fa/Customer-portal-software-submit-ticket-LiveAgent-300x196.png 300w, https://www.live-agent.it/wp/urlslab-download/93d716b17c1791f303848c46d2b37854/Customer-portal-software-submit-ticket-LiveAgent-768x502.png 768w, https://www.live-agent.it/wp/urlslab-download/0441c2ea9bf458bfe9380dfd2dd5f8b2/Customer-portal-software-submit-ticket-LiveAgent-77x50.png 77w, https://www.live-agent.it/wp/urlslab-download/444dfe6e948fd5815c07fd0434b4ff50/Customer-portal-software-submit-ticket-LiveAgent-38x25.png 38w, https://www.live-agent.it/wp/urlslab-download/538ea8a4323b05c4fc559b965a2e9cab/Customer-portal-software-submit-ticket-LiveAgent-513x335.png 513w, https://www.live-agent.it/wp/urlslab-download/f8fe5bdcd625eb50f2765439bb07f1ed/Customer-portal-software-submit-ticket-LiveAgent-612x400.png 612w, https://www.live-agent.it/wp/urlslab-download/c2e5c55f6520969a5d08074edd3de2f4/Customer-portal-software-submit-ticket-LiveAgent-185x121.png 185w, https://www.live-agent.it/wp/urlslab-download/28673aa32fd242c1989fafd2d87b5114/Customer-portal-software-submit-ticket-LiveAgent-110x72.png 110w, https://www.live-agent.it/wp/urlslab-download/75735f7d51c781ce17fef74b46a769e3/Customer-portal-software-submit-ticket-LiveAgent-485x317.png 485w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.live-agent.it/wp/urlslab-download/bde0d52e033786b3ffc870c3218a4df6/Customer-portal-software-submit-ticket-LiveAgent-1024x669.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="669" class="attachment-large size-large wp-image-229475" alt="Customer portal software - submit ticket - LiveAgent" data-src="https://www.live-agent.it/wp/urlslab-download/3702da1fd22d7863da558a93a5dcf9c2/Customer-portal-software-submit-ticket-LiveAgent-1024x669.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="54"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-5ffcf044 elementor-section-full_width Boxes Boxes--shadow Boxes--stars elementor-section-height-default elementor-section-height-default" data-id="5ffcf044" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5c3c3a60 wrapper" data-id="5c3c3a60" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3065655c elementor-widget elementor-widget-heading" data-id="3065655c" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-come-puoi-beneficiare-di-un-portale-clienti">Come puoi beneficiare di un portale clienti?</h2> </div> </div> <div class="elementor-element elementor-element-65b19514 elementor-widget elementor-widget-text-editor" data-id="65b19514" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Di seguito abbiamo delineato i vantaggi che derivano dell’utilizzo di un software del portale clienti:</p> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-659adaa9 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="659adaa9" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-666e859c" data-id="666e859c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2f75da12 elementor-widget elementor-widget-image" data-id="2f75da12" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="150" height="150" class="attachment-thumbnail size-thumbnail wp-image-246612" alt="" data-src="https://www.live-agent.it/wp/urlslab-download/5e05941a2caa61a419cc554d9a176940/Flower-money-2.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="55"> </div> </div> <div class="elementor-element elementor-element-19ec0ca9 elementor-widget elementor-widget-heading" data-id="19ec0ca9" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-riduzione-dei-costi-del-servizio-clienti"><h3 style="font-size: 24px;line-height: 28px">Riduzione dei costi del servizio clienti</h3></h3> </div> </div> <div class="elementor-element elementor-element-6762ae26 elementor-widget elementor-widget-text-editor" data-id="6762ae26" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Pagare un dipendente è molto più costoso che consentire ai tuoi clienti di trovare aiuto nel tuo portale clienti.</p> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-cda2d60" data-id="cda2d60" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2e891edf elementor-widget elementor-widget-image" data-id="2e891edf" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="150" height="150" class="attachment-thumbnail size-thumbnail wp-image-246642" alt="" data-src="https://www.live-agent.it/wp/urlslab-download/8e9e50c45b9fc82e37a2c6820c51b794/Clock-6.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="56"> </div> </div> <div class="elementor-element elementor-element-ad53b5c elementor-widget elementor-widget-heading" data-id="ad53b5c" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-risparmia-tempo-al-tuo-agente-dellassistenza"><h3 style="font-size: 24px;line-height: 28px" id="h-risparmia-tempo-al-tuo-agente-dell-assistenza">Risparmia tempo al tuo agente dell'assistenza</h3></h3> </div> </div> <div class="elementor-element elementor-element-2e56d096 elementor-widget elementor-widget-text-editor" data-id="2e56d096" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Consenti ai tuoi agenti di passare meno tempo al telefono, alla posta elettronica e alle <a href="https://www.live-agent.it/software-live-chat/" title="Scopri i migliori 15 software di live chat per il 2023 con LiveAgent! Offri un'esperienza cliente eccezionale con funzionalità avanzate, supporto 24/7 e senza impegni iniziali. Prova gratuita di 14 giorni, nessuna carta di credito richiesta. Trasforma i visitatori del tuo sito in clienti soddisfatti con uno strumento di chat all'avanguardia. Scegli LiveAgent per migliorare il coinvolgimento e la fidelizzazione dei clienti!" hreflang="it-IT" onover-preload="1">live chat</a> per risolvere i problemi dei clienti.</p> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-3d0fde36" data-id="3d0fde36" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4dcf85bd elementor-widget elementor-widget-image" data-id="4dcf85bd" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="150" height="150" class="attachment-thumbnail size-thumbnail wp-image-246671" alt="" data-src="https://www.live-agent.it/wp/urlslab-download/18efe6dbc44d4e6a3f80aeab0490b22c/Clock-7.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="57"> </div> </div> <div class="elementor-element elementor-element-53a73a5 elementor-widget elementor-widget-heading" data-id="53a73a5" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-nbsp-facile-accesso-alle-informazioni-24-ore-su-24-7-giorni-su-7"><h3 style="font-size: 24px;line-height: 28px">nbsp; facile accesso alle informazioni 24 ore su 24, 7 giorni su 7</h3></h3> </div> </div> <div class="elementor-element elementor-element-698ae9 elementor-widget elementor-widget-text-editor" data-id="698ae9" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>I portali dei clienti consentono loro di ottenere facilmente l’aiuto di cui hanno bisogno, quando ne hanno bisogno.</p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-c29c8e4 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="c29c8e4" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b9319e5" data-id="b9319e5" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-583a06a elementor-widget elementor-widget-heading" data-id="583a06a" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-tutti-i-canali-di-supporto-sotto-lo-stesso-tetto">Tutti i canali di supporto sotto lo stesso tetto</h2> </div> </div> <div class="elementor-element elementor-element-e5caad2 elementor-widget elementor-widget-text-editor" data-id="e5caad2" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p style="text-align: center;">Il software del portale clienti di LiveAgent si integra con più canali di comunicazione e offre quasi 200 funzioni.</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-ee8e217 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="ee8e217" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e00c998" data-id="e00c998" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-a29114a elementor-widget elementor-widget-video" data-id="a29114a" data-element_type="widget" data-settings='{"video_type":"hosted","autoplay":"yes","play_on_mobile":"yes","mute":"yes","loop":"yes"}' data-widget_type="video.default"> <div class="elementor-widget-container"> <div class="e-hosted-video elementor-wrapper elementor-open-inline"> <video class="elementor-video" autoplay="" loop="" muted="muted" playsinline="" controlslist="nodownload" data-urlslabstyle="" style="opacity: 0;" data-src="https://www.live-agent.it/wp/urlslab-download/ded6ea1ceea998bf66acbb59050485a7/Everything-under-one-roof.mp4" urlslab-lazy="yes" urlslab-id="79"></video> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-637c9b7c elementor-section-full_width Text Text--faq Content elementor-section-height-default elementor-section-height-default" data-id="637c9b7c" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3522361 wrapper" data-id="3522361" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-c6d21f0 elementor-widget elementor-widget-shortcode" data-id="c6d21f0" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"></div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-4c65d3a elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="4c65d3a" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f3d2a04" data-id="f3d2a04" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3ad80d0 elementor-widget elementor-widget-shortcode" data-id="3ad80d0" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"></div> </div> </div> </div> </div> </div> </section> </div> <div class="SimilarSources"> <div class="wrapper"> <div class="SimilarSources__title h3">Articoli Correlati aSoftware del portale clienti</div> <div class="urlslab-rel-res-items urlslab-rel-res-design-default urlslab-rel-res-items-with-image urlslab-rel-res-items-with-summary flowhunt-skip"><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.live-agent.it/" title="Un ottimo servizio clienti parte da un ottimo software di Help Desk. Scopri i vantaggi di LiveAgent e inizia a usarlo in 5 minuti." hreflang="it-IT" onover-preload="1"><img alt="Un ottimo servizio clienti parte da un ottimo software di Help Desk. Scopri i vantaggi di LiveAgent e inizia a usarlo in 5 minuti." data-src="https://assets.flowhunt.io/screenshots/135aced26b6ef7a7/680bfc20ffe3190e/1728897397_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="58"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.live-agent.it/" title="Un ottimo servizio clienti parte da un ottimo software di Help Desk. Scopri i vantaggi di LiveAgent e inizia a usarlo in 5 minuti." hreflang="it-IT" onover-preload="1">Fornisci un eccellente servizio per i tuoi cliente.</a></p><p class="urlslab-rel-res-item-summary">Un ottimo servizio clienti parte da un ottimo software di Help Desk. Scopri i vantaggi di LiveAgent e inizia a usarlo in 5 minuti.</p><a href="https://www.live-agent.it/" title="Un ottimo servizio clienti parte da un ottimo software di Help Desk. Scopri i vantaggi di LiveAgent e inizia a usarlo in 5 minuti." class="urlslab-rel-res-item-arrow" hreflang="it-IT" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.live-agent.it/help-desk-per-wordpress/" title="LiveAgent è il leader in Italia tra gli help desk per i tuoi siti Web WordPress. Combina l'help desk più votato con il CMS più diffuso insieme." hreflang="it-IT" onover-preload="1"><img alt="LiveAgent è il leader in Italia tra gli help desk per i tuoi siti Web WordPress. Combina l'help desk più votato con il CMS più diffuso insieme." data-src="https://assets.flowhunt.io/screenshots/135aced26b6ef7a7/652d6a0f3862085c/1728895542_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="59"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.live-agent.it/help-desk-per-wordpress/" title="LiveAgent è il leader in Italia tra gli help desk per i tuoi siti Web WordPress. Combina l'help desk più votato con il CMS più diffuso insieme." hreflang="it-IT" onover-preload="1">Stai cercando un help desk per WordPress?</a></p><p class="urlslab-rel-res-item-summary">Scopri il miglior help desk per WordPress con LiveAgent! Offri un'assistenza clienti eccellente con oltre 140 funzionalità e 40 integrazioni, senza costi di installazione o necessità di carta di credito. Prova la nostra chat dal vivo più veloce e personalizzabile, che aumenta la soddisfazione e le conversioni dei clienti. Inizia subito la tua prova gratuita e distinguiti dalla concorrenza!</p><a href="https://www.live-agent.it/help-desk-per-wordpress/" title="LiveAgent è il leader in Italia tra gli help desk per i tuoi siti Web WordPress. Combina l'help desk più votato con il CMS più diffuso insieme." class="urlslab-rel-res-item-arrow" hreflang="it-IT" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.live-agent.it/accademia/servizio-clienti-automatizzato/" title="Ti piacerebbe automatizzare i compiti ripetitivi degli agenti? Scopri i processi automatizzati del servizio clienti per migliorare subito il tuo business." hreflang="it-IT" onover-preload="1"><img alt="Ti piacerebbe automatizzare i compiti ripetitivi degli agenti? Scopri i processi automatizzati del servizio clienti per migliorare subito il tuo business." data-src="https://assets.flowhunt.io/screenshots/135aced26b6ef7a7/3c6674e41795d904/1728904996_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="60"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.live-agent.it/accademia/servizio-clienti-automatizzato/" title="Ti piacerebbe automatizzare i compiti ripetitivi degli agenti? Scopri i processi automatizzati del servizio clienti per migliorare subito il tuo business." hreflang="it-IT" onover-preload="1">Servizio clienti automatizzato</a></p><p class="urlslab-rel-res-item-summary">Scopri come l'automazione del servizio clienti con LiveAgent può migliorare l'efficienza, la soddisfazione del cliente e aumentare le vendite. Esplora i vantaggi, le funzionalità e le modalità di automazione per ottimizzare il supporto clienti, risparmiando tempo e risorse preziose. Visita per una guida completa e inizia a trasformare la tua assistenza clienti oggi!</p><a href="https://www.live-agent.it/accademia/servizio-clienti-automatizzato/" title="Ti piacerebbe automatizzare i compiti ripetitivi degli agenti? Scopri i processi automatizzati del servizio clienti per migliorare subito il tuo business." class="urlslab-rel-res-item-arrow" hreflang="it-IT" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.live-agent.it/software-di-live-chat-gratuito/" title="Il software di live chat gratuito di LiveAgent ti consente di interagire e convertire efficacemente i visitatori del sito web in clienti. Utilizza il widget di chat più veloce." hreflang="it-IT" onover-preload="1"><img alt="Il software di live chat gratuito di LiveAgent ti consente di interagire e convertire efficacemente i visitatori del sito web in clienti. Utilizza il widget di chat più veloce." data-src="https://assets.flowhunt.io/screenshots/135aced26b6ef7a7/670139b3327c3752/1729089479_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="61"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.live-agent.it/software-di-live-chat-gratuito/" title="Il software di live chat gratuito di LiveAgent ti consente di interagire e convertire efficacemente i visitatori del sito web in clienti. Utilizza il widget di chat più veloce." hreflang="it-IT" onover-preload="1">Software di live chat gratuito - LiveAgent</a></p><p class="urlslab-rel-res-item-summary">Scopri LiveAgent, il software di live chat gratuito che trasforma i visitatori del tuo sito in clienti fedeli. Con il widget di chat più veloce sul mercato, migliora l'interazione e potenzia il servizio clienti. Prova gratuita disponibile, senza necessità di carta di credito!</p><a href="https://www.live-agent.it/software-di-live-chat-gratuito/" title="Il software di live chat gratuito di LiveAgent ti consente di interagire e convertire efficacemente i visitatori del sito web in clienti. Utilizza il widget di chat più veloce." class="urlslab-rel-res-item-arrow" hreflang="it-IT" onover-preload="1"></a></div></div></div> </div> </div> </div> <section class="GoodHands hidden "> <div class="wrapper"> <div class="GoodHands__text"> <h3 id="h-you-will-bein-good-hands">You will be<br>in Good Hands!</h3> <p>Join our community of happy clients and provide excellent customer support with LiveAgent.</p> <div class="Buttons"> <a href="/prova/" class="Button Button--full" title="Stai considerando il software dell'help desk LiveAgent? Inserisci i tuoi dati e puoi iniziare la tua prova gratuita, senza vincoli, senza bisogno di informazioni sulla carta di credito." hreflang="it-IT" onover-preload="1"> <span>Start 14-days free trial</span> </a> <a href="/demo/" onclick="ga( 'send', 'event', 'Demo bar Button', 'start', 'Schedule a demo' )" class="Button Button--outline" title="Desideri saperne di più su LiveAgent? Richiedi una demo gratuita per saperne di più su LiveAgent e su come può aiutarti ad avere successo." hreflang="it-IT" onover-preload="1"> <span>Prenota una demo</span> </a> </div> <ul class="GoodHands__logos flex"> <li class="GoodHands__logo"> <a href="/premi/" title="Capterra" hreflang="it-IT" onover-preload="1"> <img alt="Capterra" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/logo-capterra.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="62"> </a> <div class="GoodHands__stars"> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> </div> </li> <li class="GoodHands__logo"> <a href="/premi/" title="G2 Crowd" hreflang="it-IT" onover-preload="1"> <img alt="G2 Crowd" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/logo_g2.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="63"> </a> <div class="GoodHands__stars"> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> </div> </li> <li class="GoodHands__logo"> <a href="/premi/" title="GetApp" hreflang="it-IT" onover-preload="1"> <img alt="GetApp" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/logo_getapp.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="64"> </a> <div class="GoodHands__stars"> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> </div> </li> </ul> </div> <div class="GoodHands__image"> <picture><img alt="Prenota una demo" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/goodhands_image.png?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="65"></picture> </div> </div> </section> <script> function showGoodHands() { const goodhands = document.querySelector('.GoodHands'); goodhands.classList.remove('hidden'); } window.addEventListener('load', () => { showGoodHands(); window.removeEventListener('load', showGoodHands); }); </script> <footer class="Footer urlslab-skip-keywords urlslab-skip-fragment" data-scrollsidebars="true" style="" urlslab-lazy-bgimage="https://www.live-agent.it/app/themes/liveagent/assets/images/footer-bg.svg"> <div class="Footer__top"> <div class="wrapper"> <div class="Footer__top__row"> <div class="Footer__top__column"> <div class="nav_menu-55 widget_nav_menu"><div class="Footer__top__column__title Footer__top__column__title--image h5"><img alt="LiveAgent" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/logo_liveagent_light.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="66">LiveAgent</div><div class="menu-footer-top-liveagent-italian-container"><ul id="menu-footer-top-liveagent-italian" class="menu"><li id="menu-item-209257"><a href="https://www.live-agent.it/demo/" title="Desideri saperne di più su LiveAgent? Richiedi una demo gratuita per saperne di più su LiveAgent e su come può aiutarti ad avere successo." hreflang="it-IT" onover-preload="1">Demo</a></li> <li id="menu-item-932461"><a href="/prezzi/" title="I piani di LiveAgent partono da 9 $/agente/mese e includono il ticketing via e-mail, la funzionalità di live chat, la knowledge base e molto altro ancora. Il pacchetto completo è disponibile a $69/agente/mese." hreflang="it-IT" onover-preload="1">Prezzi</a></li> <li id="menu-item-149132"><a href="/caratteristiche/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="it-IT" onover-preload="1">Funzionalità</a></li> <li id="menu-item-149133"><a href="/integrazioni/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="it-IT" onover-preload="1">Integrazioni</a></li> <li id="menu-item-149126"><a href="https://www.live-agent.it/alternative/" title="Un ottimo servizio clienti si basa su un confronto specifico tra software di help desk. Prova LiveAgent con una prova gratuita di 14 giorni. Costruisci delle relazioni più durature e Aumenta le vendite." hreflang="it-IT" onover-preload="1">Alternative</a></li> <li id="menu-item-818026"><a href="https://www.liveagent.com/tour/" title="Take a tour of LiveAgent and discover all amazing tools and features in our multi-channel help desk app. Try it out today and improve your customer service." hreflang="en-US" onover-preload="1">Tour</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-56 widget_nav_menu"><div class="Footer__top__column__title h5">Assistenza</div><div class="menu-footer-top-support-italian-container"><ul id="menu-footer-top-support-italian" class="menu"><li id="menu-item-149148"><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Portale di assistenza</a></li> <li id="menu-item-149151"><a href="https://www.live-agent.it/migrazione/" title="La migrazione dei dati su LiveAgent è facilissima grazie ai nostri plugin pronti all'uso. LiveAgent è disponibile in 43 lingue e supporta widget multiligua. LiveAgent offre un piano per sempre gratuito, oltre a tre altri piani a prezzi imperdibili." hreflang="it-IT" onover-preload="1">Migrazione dei dati</a></li> <li id="menu-item-149149"><a href="https://status.liveagent.com/" title="Check the real-time status of LiveAgent services. All systems are operating normally, including admin panel, call and video functions, ticket operations, and email services. Stay updated with the latest service status." hreflang="en">Status del sistema</a></li> <li id="menu-item-149150"><a href="https://changelog.liveagent.com/" title="Discover the latest updates and improvements in LiveAgent's changelog. Stay informed about new features, bug fixes, and enhancements to optimize your customer service experience. Visit now for detailed insights!" hreflang="en">Registro delle modifiche</a></li> <li id="menu-item-149152"><a href="https://www.live-agent.it/richiesta-di-proposta/" title="Hai bisogno di risposte concrete a domande specifiche riguardanti il nostro software? Contattaci e ti contatteremo direttamente con le risposte." hreflang="it-IT" onover-preload="1">Modulo di richiesta di proposta</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-57 widget_nav_menu"><div class="Footer__top__column__title h5">Azienda</div><div class="menu-footer-top-company-italian-container"><ul id="menu-footer-top-company-italian" class="menu"><li id="menu-item-453639"><a href="https://www.live-agent.it/su-di-noi/informazioni-liveagent/" title="Scopri LiveAgent, il software originale di help desk creato per trasformare l'assistenza clienti. Dal 2004, serviamo oltre 150 milioni di utenti con soluzioni innovative di chat dal vivo e ticketing. Unisciti a noi per un servizio clienti eccezionale e accessibile. Visita il nostro sito per una prova gratuita di 14 giorni!" hreflang="it-IT" onover-preload="1">Su di noi</a></li> <li id="menu-item-149104"><a href="https://www.live-agent.it/premi/" title="Un ottimo servizio clienti si basa su un miglior Software di Help Desk. A partire da €15/mese. Inizia con una Prova Gratuita di 14 Giorni. In-Loco o SaaS." hreflang="it-IT" onover-preload="1">Premi e riconoscimenti</a></li> <li id="menu-item-951786"><a href="https://www.live-agent.it/storie-di-successo/" title="Scopri come il software di help desk LiveAgent ha trasformato aziende di vari settori migliorando la soddisfazione dei clienti, la fidelizzazione e i ricavi. Esplora storie di successo di marchi come SATUR, FrëschKëscht, Huawei e molti altri. Inizia oggi la tua prova gratuita di 14 giorni senza bisogno di carta di credito!" hreflang="it-IT" onover-preload="1">Recensioni dei clienti</a></li> <li id="menu-item-149106"><a href="https://www.live-agent.it/integrazioni/#partner-voip" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="it-IT" onover-preload="1">Partner VoIP</a></li> <li id="menu-item-149107"><a href="https://www.live-agent.it/programma-di-affiliazione/" title="Il programma di affiliazione LiveAgent offre rapporti in tempo reale sulle vendite, sul traffico, il saldo sul conto e la performance generale. Unisciti oggi al nostro programma di affiliazione." hreflang="it-IT" onover-preload="1">Programma di affiliazione</a></li> <li id="menu-item-951787"><a href="https://www.liveagent.com/about/impressum/" title="Explore LiveAgent's Impressum page for essential business details of Quality Unit, s.r.o. in Bratislava, Slovakia, including CEO contacts, registration info, and identification numbers. Start a 14-day free trial and join our satisfied clients in delivering exceptional customer support." hreflang="en-US" onover-preload="1">Impressum</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-58 widget_nav_menu"><div class="Footer__top__column__title h5">Scopri di più</div><div class="menu-footer-top-learn-italian-container"><ul id="menu-footer-top-learn-italian" class="menu"><li id="menu-item-149120"><a href="/blog/" title="Scopri le ultime novità e consigli sul servizio clienti con LiveAgent! Approfondisci l'uso di chatbot, WhatsApp, e email marketing per migliorare la soddisfazione del cliente e ridurre il churn rate. Esplora le strategie per creare connessioni emotive e fidelizzare i clienti attraverso la nostra piattaforma di supporto completa. Visita il nostro blog per approfondimenti e risorse esclusive!" hreflang="it-IT" onover-preload="1">Blog</a></li> <li id="menu-item-149121"><a href="/glossario/" title="Learn about customer service terminology and jargon inside the LiveAgent glossary and get better every single day." hreflang="it-IT" onover-preload="1">Glossario</a></li> <li id="menu-item-149122"><a href="/accademia/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="it-IT" onover-preload="1">Accademia</a></li> <li id="menu-item-149123"><a href="/template-email/" title="Esplora la nostra vasta gamma di modelli email su LiveAgent e trasforma la tua comunicazione aziendale! Dai modelli di onboarding e apprezzamento clienti a quelli per lanciare nuovi prodotti, abbiamo tutto il necessario per migliorare il coinvolgimento e la soddisfazione del cliente. Visita ora per scoprire come questi strumenti possono semplificare la tua comunicazione e aumentare il successo delle tue campagne." hreflang="it-IT" onover-preload="1">Modelli</a></li> <li id="menu-item-149165"><a href="https://www.live-agent.it/test-di-digitazione/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="it-IT" onover-preload="1">Test di digitazione</a></li> <li id="menu-item-951788"><a href="https://www.liveagent.com/costs-calculator/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="en-US" onover-preload="1">Calcolo dei Costi</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-59 widget_nav_menu"><div class="Footer__top__column__title h5">Popolari</div><div class="menu-footer-top-popular-italian-container"><ul id="menu-footer-top-popular-italian" class="menu"><li id="menu-item-951789"><a href="https://www.live-agent.it/conoscenze-base-software-2/" title="Scopri una guida completa alle 20 migliori opzioni di software di base di conoscenza, per semplificare la gestione delle informazioni e aumentare l'efficienza." hreflang="it-IT" onover-preload="1">Software per la base di conoscenza</a></li> <li id="menu-item-951790"><a href="https://www.live-agent.it/software-servizio-clienti/" title="Il software per il servizio clienti combina una potente casella di posta elettronica, una chat dal vivo, un call center e un portale clienti. Scegli quello giusto per le tue esigenze." hreflang="it-IT" onover-preload="1">Software per il servizio clienti</a></li> <li id="menu-item-951791"><a href="https://www.liveagent.com/blog/best-voip-phone-systems-and-integrations/" title="Explore the top 20 VoIP phone systems and integrations for 2024 to enhance your business communications. Learn how to choose the best VoIP solution based on features, pricing, and requirements to streamline operations effectively. Discover the benefits of VoIP technology and find the perfect fit for your company's needs." hreflang="en-US" onover-preload="1">Sistemi telefonici VoIP</a></li> <li id="menu-item-951792"><a href="https://www.live-agent.it/software-self-service/" title="Il software di self-service per i clienti di LiveAgent amplierà le tue capacità di assistenza. Consenti ai tuoi clienti di risolvere i problemi da soli, 24 ore su 24, 7 giorni su 7." hreflang="it-IT" onover-preload="1">Software self-service</a></li> <li id="menu-item-951793"><a href="https://www.live-agent.it/software-call-center-inbound/" title="Il software per call center inbound può aiutarti a creare un call center virtuale. Gestisci facilmente le comunicazioni con i clienti in entrata, migliora le prestazioni del team di supporto e genera più vendite in entrata. Scegli quello giusto per le tue esigenze." hreflang="it-IT" onover-preload="1">Software per call center inbound</a></li> <li id="menu-item-951794"><a href="https://www.live-agent.it/software-per-la-gestione-dei-reclami/" title="Il sistema per la gestione dei reclami dei clienti ti fornisce una soluzione all-in-one di help desk che ottimizza i tuoi canali di comunicazione. Scopri il miglior sistema sul mercato per il tuo business." hreflang="it-IT" onover-preload="1">Sistema di gestione dei reclami</a></li> <li id="menu-item-951795"><a href="https://www.liveagent.com/blog/best-client-portal-software/" title="Client portal software showcases a customer-centric approach. Learn about 25 of the best client portal software on the market today." hreflang="en-US" onover-preload="1">Software per il portale clienti</a></li> <li id="menu-item-951796"><a href="https://www.liveagent.com/startups/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="en-US" onover-preload="1">Software di help desk per startup</a></li> </ul></div></div> </div> </div> </div> </div> <div class="Footer__middle"> <div class="wrapper"> <div class="Footer__middle__row"> <div class="Footer__middle__contacts"> <div class="Footer__middle__title h5">Contatti di vendita</div> <ul> <li class="Footer__middle__contacts__phone"><a href="tel:+421%202%2033%20456%20826" title="Numero di telefono di LiveAgent">+421 2 33 456 826</a></li> <li class="Footer__middle__contacts__phone"><a href="tel:+1-888-257-8754" title="Numero di telefono di LiveAgent">+1-888-257-8754</a></li> <li class="Footer__middle__contacts__whatsapp"><a href="https://wa.me/17862041375?text=Hi!%20I%20am%20contacting%20you%20from%20https://www.live-agent.it/software-del-portale-clienti/,%20and%20I%20am%20contacting%20you%20about..." title="WhatsApp di LiveAgent">+1-786-204-1375</a></li> <li class="Footer__middle__contacts__calendar"><a href="/demo/" title="Demo di LiveAgent" hreflang="it-IT" onover-preload="1">Prenota una demo</a></li> </ul> </div> <div class="Footer__middle__social"> <div class="Footer__middle__title h5">I social</div> <ul> <li> <a href="https://www.instagram.com/liveagent/" rel="noopener" target="_blank" title="Instagram di LiveAgent"> <svg> <use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-instagram"></use> </svg> </a> </li> <li> <a href="https://www.facebook.com/LiveAgent/" rel="noopener" target="_blank" title="Facebook di LiveAgent"> <svg> <use xlink:href=" https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-facebook "></use> </svg> </a> </li> <li> <a href="https://twitter.com/LiveAgent" rel="noopener" target="_blank" title="Twitter di LiveAgent"> <svg> <use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-twitter"></use> </svg> </a> </li> <li> <a href="https://www.linkedin.com/company/liveagent/" rel="nofollow noopener" target="_blank" title="LinkedIn di LiveAgent"> <svg> <use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-linkedin"></use> </svg> </a> </li> <li> <a href="https://consent.youtube.com/m?continue=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCSG5TrYcDozs6jkLf66taBg%3Fcbrd%3D1&gl=DE&m=0&pc=yt&cm=2&hl=de&src=1" rel="nofollow noopener" target="_blank" title="YouTube di LiveAgent" urlslab_href_old="https://www.youtube.com/channel/UCSG5TrYcDozs6jkLf66taBg"> <svg> <use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-youtube"></use> </svg> </a> </li> <li> <a href="https://wa.me/17862041375" rel="nofollow noopener" target="_blank" title="WhatsApp di LiveAgent"> <svg> <use xlink:href="https://www.live-agent.it/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-whatsapp"></use> </svg> </a> </li> </ul> </div> <div class="Footer__middle__reviews"> <div class="Footer__middle__title h5">Recensioni</div> <a class="Footer__middle__reviews__img" href="https://www.g2.com/products/liveagent/reviews?utm_source=review-widget" target="_blank" title="Read reviews of LiveAgent on G2"> <picture><img alt="Read LiveAgent reviews on G2" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/reviews/g2-reviews-img.png" data-urlslabstyle="" style="opacity: 0; 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Scopri di più." hreflang="it-IT" onover-preload="1">modulo di contatto</a>.</span> </div> <span class="ContactUs__menu--link ContactUs__menu--link__form red" onclick="showContactForm()" data-target="contactUsForm" data-close-target="contactUsMenu"> Modulo di Contatto <img class="ContactUs__icon" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/contact/form.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="73"> </span> </li> <li class="ContactUs__menu--item"> <button class="ContactUs__menu--link violet" onclick="contactUsMessenger();" data-close-target="contactUsMenu" rel="nofollow noopener external">Messenger<img class="ContactUs__icon" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/contact/messenger.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="74"></button> </li> <li class="ContactUs__menu--item whatsapp"> <button class="ContactUs__menu--link green" data-message="Hi! I am contacting you from https://www.live-agent.it/software-del-portale-clienti/ and I am contacting you about..." onclick="contactUsWhatsApp(this);" data-close-target="contactUsMenu" rel="nofollow noopener external"> Whatsapp <img class="ContactUs__icon" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/contact/whatsapp.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="75"> </button> </li> <li class="ContactUs__menu--item"> <div class="ContactUs__menu--link fakeChatButton hidden"> <span class="fakeChatButton__text">Live Chat</span> <div class="ContactUs__icon fakeChatButton__icon"></div> <span class="fakeChatButton__msg">Si prega di accettare i nostri cookie prima di iniziare una chat.</span> </div> <span class="ContactUs__menu--link chat orange" id="chatBtn" data-close-target="contactUsMenu"> Chat with an agent </span> </li> <li class="ContactUs__menu--item chatbot"> <div class="ContactUs__menu--link fakeChatButton hidden"> <span class="fakeChatButton__text">Chat with a bot</span> <img class="ContactUs__icon" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/contact/chatbot.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="76"> <span class="fakeChatButton__msg">Si prega di accettare i nostri cookie prima di iniziare una chat.</span> </div> <button class="ContactUs__menu--link blue" id="chatBot" data-close-target="contactUsMenu" rel="nofollow noopener external"> Chat with a bot <img class="ContactUs__icon" data-src="https://www.live-agent.it/app/themes/liveagent/assets/images/contact/chatbot.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="77"> </button> </li> </ul> </nav> </div> <script> const contactUsBtn = document.querySelector('.ContactUs__button'); const statusUrl = 'https://status.liveagent.com/'; contactUsBtn.addEventListener('click', async () => { const chatbotScriptSet = document.getElementById('fh-chatbot-script'); const menu = document.querySelector('.ContactUs__menu--wrap'); const statusInfo = document.querySelector('#contactUsStatus'); if ( menu?.classList.contains('hidden') ) { if( ! chatbotScriptSet ) { const chatbotScript = document.createElement('script'); chatbotScript.setAttribute('id', 'fh-chatbot-script'); chatbotScript.innerHTML = ` loadChatBot({ chatbotId: 'ee7cb389-4f00-441f-a287-07a43f72f1e3', workspaceId: '4d1adbc8-edfa-48c1-b93a-a8096d28f5e7', btnTarget: '#chatBot'}); `; document.querySelector('body').appendChild(chatbotScript); } const serviceStatus = await quStatusWidget.getStatus().then( ( result ) => { return displayStatusIndicator( result ); }); if ( serviceStatus === 'outage' ) { const statusInfoLink = statusInfo.querySelector(`[data-status^=${serviceStatus}]`); statusInfoLink.style.display = 'flex'; statusInfoLink.addEventListener( 'click', () => window.open( statusUrl, '_blank' ) ); } } }) const quStatusWidget = { statusJsonUrl: `${statusUrl}/status.json`, async fetchJson() { try { const data = await fetch(this.statusJsonUrl); return await data.json(); } catch (error) { console.log(error); } }, async getStatus() { const status = await this.fetchJson(); return status; } }; function displayStatusIndicator(serviceStatus) { let statusClass = 'ok'; if ( !serviceStatus ) { return 'unavailable'; } if (serviceStatus?.outages?.length > 0) { statusClass = 'outage'; } if (serviceStatus?.degradations?.length > 0) { statusClass = 'degradation'; } return statusClass; } function contactUsWhatsApp( element ) { const message = element.getAttribute( 'data-message' ); const number = '17862041375'; const whatsappLink = 'https://wa.me/' + number + '?text=' + encodeURIComponent( message ); window.open( whatsappLink, '_blank' ); } function contactUsMessenger() { const facebookLink = 'https://m.me/LiveAgent/'; window.open( facebookLink, '_blank' ); } </script> <script> const gtmChatButton = document.querySelector( ".ContactUs__menu--link.chat" ); const gtmNewsletterButton = document.querySelector( ".Newsletter__form button" ); if ( gtmChatButton !== null ) { gtmChatButton.addEventListener( "click", () => { window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'live_chat_contact' }); }); } if ( gtmNewsletterButton !== null ) { gtmNewsletterButton.addEventListener( "click", () => { window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'newsletter_subscription' }); }); } document.addEventListener( 'DOMContentLoaded', ( e ) => { if ( document.querySelector( '.Content .yoast-table-of-contents' ) ) { const heights = { placeholderHeight: 0, stickyHeaderHeight: 0 }; let checked = false; function updateHeights() { const placeholder = document.querySelector( '.compact-header__placeholder' ); const stickyHeader = document.querySelector( '.compact-header__placeholder .compact-header--sticky' ); if ( placeholder ) { heights.placeholderHeight = placeholder.offsetHeight; } if ( stickyHeader ) { heights.stickyHeaderHeight = stickyHeader.offsetHeight; } } function checkScroll() { if ( ! checked && window.scrollY >= heights.placeholderHeight * 2 ) { updateHeights(); checked = true; window.removeEventListener( 'scroll', checkScroll ); } } function handleLinkClick( event ) { event.preventDefault(); const targetId = this.getAttribute( 'href' ).substring( 1 ); const targetElement = document.getElementById( targetId ); if ( targetElement ) { const { placeholderHeight, stickyHeaderHeight } = heights; const defaultSubHeaderHeight = 73; const offset = stickyHeaderHeight || defaultSubHeaderHeight; const targetPosition = targetElement.offsetTop + placeholderHeight - offset; window.scrollTo( { top: targetPosition, behavior: 'smooth' } ); } } updateHeights(); window.addEventListener( 'scroll', checkScroll ); document.querySelectorAll( '.yoast-table-of-contents li a' ).forEach( ( link ) => link.addEventListener( 'click', handleLinkClick ) ); } } ); </script> </body> </html>