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<!DOCTYPE html><html lang="en" class="__className_4b4287"><head><meta charSet="utf-8"/><meta name="viewport" content="width=device-width, initial-scale=1"/><link rel="preload" href="/_next/static/media/06479b3d5a947d88-s.p.woff2" as="font" crossorigin="" type="font/woff2"/><link rel="preload" href="/_next/static/media/1d22defb0200b6f3-s.p.woff2" as="font" crossorigin="" type="font/woff2"/><link rel="preload" href="/_next/static/media/5eff97079a4a4b26-s.p.woff2" as="font" crossorigin="" type="font/woff2"/><link rel="preload" href="/_next/static/media/9ee0d9ad8f450df5-s.p.woff2" as="font" crossorigin="" type="font/woff2"/><link rel="preload" as="image" imageSrcSet="/_next/image?url=%2Fimages%2Fheader-products.png&w=384&q=75 1x, /_next/image?url=%2Fimages%2Fheader-products.png&w=640&q=75 2x" fetchPriority="high"/><link rel="preload" as="image" imageSrcSet="/_next/image?url=%2Fimages%2Fheader-dev-program.png&w=384&q=75 1x, /_next/image?url=%2Fimages%2Fheader-dev-program.png&w=640&q=75 2x" fetchPriority="high"/><link rel="preload" as="image" imageSrcSet="/_next/image?url=%2Fimages%2Fheader-resource-center.png&w=384&q=75 1x, /_next/image?url=%2Fimages%2Fheader-resource-center.png&w=640&q=75 2x" fetchPriority="high"/><link rel="preload" as="image" imageSrcSet="/_next/image?url=%2Fimages%2Fheader-documentation.png&w=384&q=75 1x, /_next/image?url=%2Fimages%2Fheader-documentation.png&w=640&q=75 2x" fetchPriority="high"/><link rel="stylesheet" href="/_next/static/css/719b3a80c06ebdd9.css" data-precedence="next"/><link rel="stylesheet" href="/_next/static/css/83b5831e549e2e0a.css" data-precedence="next"/><link rel="stylesheet" href="/_next/static/css/542df13fd548335d.css" data-precedence="next"/><link rel="stylesheet" href="/_next/static/css/d570dbcd7e6404e4.css" data-precedence="next"/><link rel="preload" as="script" fetchPriority="low" href="/_next/static/chunks/webpack-10e5f2408cd88973.js"/><script src="/_next/static/chunks/fd9d1056-3507c96de0790a33.js" async=""></script><script src="/_next/static/chunks/2117-7ed943e7b7767646.js" async=""></script><script src="/_next/static/chunks/main-app-1033a728aa28fe33.js" async=""></script><script src="/_next/static/chunks/2972-063056a89bc10356.js" async=""></script><script src="/_next/static/chunks/5878-faea6823a2cf950e.js" async=""></script><script src="/_next/static/chunks/3786-61942e62696ef826.js" async=""></script><script src="/_next/static/chunks/1425-f2682871029ea21f.js" async=""></script><script src="/_next/static/chunks/app/omnichannel/page-f930587bc4aa9d53.js" async=""></script><script src="/_next/static/chunks/4060-bc14594a6c7d7a60.js" async=""></script><script src="/_next/static/chunks/6614-139c984f93fa8515.js" async=""></script><script src="/_next/static/chunks/4669-7236138234860f6e.js" async=""></script><script src="/_next/static/chunks/app/layout-984918eb0f747d6d.js" async=""></script><link rel="preload" href="https://www.googletagmanager.com/gtm.js?id=GTM-MTQ5WQNP" as="script"/><title>Text Platform | Experience the future of communication with our omnichannel APIs</title><meta name="description" content="Unify your communication with Text’s Omnichannel APIs. Handle real-time & async communication, integrate channels & create flexible bots. Dive into the future now!"/><link rel="canonical" href="https://platform.text.com/omnichannel"/><meta property="og:title" content="Text Platform | Chat framework for innovative teams"/><meta property="og:description" content="Messaging APIs, chat widgets and other building blocks of remarkable customer service experience."/><meta property="og:url" content="https://platform.text.com"/><meta property="og:site_name" content="Text Platform"/><meta property="og:locale" content="en_US"/><meta property="og:image" content="https://platform.text.com/og_image_vertical.jpg"/><meta property="og:image:width" content="1200"/><meta property="og:image:height" content="630"/><meta property="og:image:alt" content="Text Platform | Chat framework for innovative teams"/><meta property="og:type" content="website"/><meta name="twitter:card" content="summary_large_image"/><meta name="twitter:site" content="@TextPlatform"/><meta name="twitter:title" content="Text Platform | Chat framework for innovative 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1-1.935.554ZM19.743 15.011a1.007 1.007 0 1 1 1.935-.554 1.007 1.007 0 0 1-1.935.554ZM8.303 11.027l-3-3M7.755 14.012 3.77 16.95M11.6 15.527l1.203 2.5M12.266 9.428 14.667 5.1M14.302 13.56l4.883.816"></path></svg><div><span>Omnichannel APIs</span><small>Your entire messaging communication in one clean interface</small></div></a></li><li><a href="/data-and-reporting"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_4969_22726)"><path d="M19.056 4H3.944C3.423 4 3 4.448 3 5v10c0 .552.423 1 .944 1h15.112c.521 0 .944-.448.944-1V5c0-.552-.423-1-.944-1ZM2 19h19M3.035 16 2 19M20 16l1 3"></path><path d="m7 12 3-3 2 2 3-3"></path></g><defs><clipPath id="clip0_4969_22726"><path fill="#fff" d="M0 0h24v24H0z"></path></clipPath></defs></svg><div><span>Data & Reporting APIs</span><small>Build custom reports from your data and analyze them as you see fit</small></div></a></li><li><a href="/api-collection"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_4969_21153)"><path d="M12.5 3 4 7l8.5 4L21 7l-8.5-4ZM4 12l8.5 4 8.5-4M4 17l8.5 4 8.5-4M4 12l2.125-1M21 12l-2.125-1M4 17l2.125-1M21 17l-2.125-1"></path></g><defs><clipPath id="clip0_4969_21153"><path fill="#fff" d="M0 0h24v24H0z"></path></clipPath></defs></svg><div><span>API Collection</span><small>Technological assets powering our industry-leading messaging solutions</small></div></a></li><li><a href="/api-usage"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g clip-path="url(#clip0_4969_21142)"><path stroke="#000" stroke-width="2" d="M11.78 4.003a8 8 0 1 1-6.286 12.653"></path><mask id="path-2-inside-1_4969_21142" fill="#fff"><path d="M11.184 20.963a9 9 0 1 1 2.944-17.708l-.47 1.929a7.015 7.015 0 1 0-2.294 13.802l-.18 1.977Z"></path></mask><path stroke="#000" stroke-width=".6" d="M11.184 20.963a9 9 0 1 1 2.944-17.708l-.47 1.929a7.015 7.015 0 1 0-2.294 13.802l-.18 1.977Z" mask="url(#path-2-inside-1_4969_21142)"></path></g><defs><clipPath id="clip0_4969_21142"><path fill="#fff" d="M0 0h24v24H0z"></path></clipPath></defs></svg><div><span>API Usage</span><small>See the status of your API usage and perform development management actions</small></div></a></li></ul><div class="Dropdown_news__xvRKZ"><div class="Dropdown_newsContent__h9PMH"><div class="Dropdown_newsHeader__gWU2C"><span>See what's buzzing</span><a href="/resource-center/updates/text-platform-api-usage"><img alt="Read about new API Usage reports and changes in the Text Platform" fetchPriority="high" width="287" height="160" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Fimages%2Fheader-products.png&w=384&q=75 1x, /_next/image?url=%2Fimages%2Fheader-products.png&w=640&q=75 2x" src="/_next/image?url=%2Fimages%2Fheader-products.png&w=640&q=75"/></a></div><div class="Dropdown_newsMain__pPHp0"><a class="Dropdown_newsArticle___Hg9q" href="/resource-center/updates/text-platform-api-usage"><p class="text-bold">New API Usage reports and changes in the Text Platform</p><p>Read about the new API Usage reports and changes in billing for private API use to optimize your private apps’ performance and payments.</p><span>Read <svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" fill="none" viewBox="0 0 24 24"><g stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#a)"><path d="M5 12h14m-4 4 4-4m-4-4 4 4"></path></g><defs><clipPath id="a"><path fill="currentColor" d="M0 0h24v24H0z"></path></clipPath></defs></svg></span></a></div></div></div></div></div></li><li tabindex="0"><span class="Menu_item__34Yok" data-active="false">Developer Program <svg 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Processing: Transforming Text into Value</span></a></li><li><a href="/resource-center/updates/developer-starter-pack"><span>Developer Starter Pack: The Most Useful Resources to Start Building Apps</span></a></li><li><a href="/resource-center/updates/how-to-make-money-coding"><span>How to Make Money Coding: Strategies for 2024</span></a></li></ul></div></div></div></div></div></div></li><li tabindex="0"><span class="Menu_item__34Yok" data-active="false">Documentation <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><g clip-path="url(#a)" stroke="currentColor" stroke-width="1" stroke-linecap="round" stroke-linejoin="round"><path d="m7 10 5 5M17 10l-5 5"></path></g><defs><clipPath id="a"><path fill="#fff" d="M24 0v24H0V0z"></path></clipPath></defs></svg></span><div data-show="false" class="Dropdown_wrapper__4eJOS"><div class="Dropdown_content__DXngp"><ul class="Dropdown_list__Zbb83"><li><a href="https://platform.text.com/docs/getting-started/"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_4969_22659)"><path d="M4 13a8 8 0 0 1 7 7 6 6 0 0 0 3-5 9 9 0 0 0 6-8 3 3 0 0 0-3-3 9 9 0 0 0-8 6 6 6 0 0 0-5 3"></path><path d="M7 14a6 6 0 0 0-3 6 6 6 0 0 0 6-3M15 10a1 1 0 1 0 0-2 1 1 0 0 0 0 2Z"></path></g><defs><clipPath id="clip0_4969_22659"><path fill="#fff" d="M0 0h24v24H0z"></path></clipPath></defs></svg><div><span>Getting Started</span><small>Learn how the Platform can help you grow your business</small></div></a></li><li><a href="https://platform.text.com/docs/authorization/"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="#000" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_4969_22666)"><path d="M4 5a1 1 0 0 1 1-1h14a1 1 0 0 1 1 1v14a1 1 0 0 1-1 1H5a1 1 0 0 1-1-1V5ZM4 8h16M8 4v4"></path><path d="M9.5 14.5 11 16l3-3"></path></g><defs><clipPath id="clip0_4969_22666"><path fill="#fff" d="M0 0h24v24H0z"></path></clipPath></defs></svg><div><span>Authorization</span><small>The ultimate guide about authorization flows you can implement in integrations</small></div></a></li><li><a href="https://platform.text.com/docs/messaging/"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_4969_22678)"><path d="M4 19.5V8.397c0-.769.316-1.505.879-2.049A3.055 3.055 0 0 1 7 5.5h10c.796 0 1.559.305 2.121.848.563.544.879 1.28.879 2.049v5.793c0 .768-.316 1.505-.879 2.048a3.055 3.055 0 0 1-2.121.848H8L4 19.5Zm8-8.5v.01M8 11v.01m8-.01v.01"></path></g><defs><clipPath id="clip0_4969_22678"><path fill="#fff" d="M0 0h24v24H0z"></path></clipPath></defs></svg><div><span>Messaging</span><small>Learn about concepts like chat, thread, and routing, all essential to understanding Messaging API</small></div></a></li><li><a href="https://platform.text.com/docs/extending-agent-app/"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_4969_21086)"><path d="m18.044 22-3.558-2.083h-8.3c-.315 0-.616-.108-.839-.301A.963.963 0 0 1 5 18.889v-6.166c0-.272.125-.534.347-.726.223-.193.524-.301.839-.301h10.672c.314 0 .616.108.838.3a.964.964 0 0 1 .348.727V22ZM11.522 9.087a3.043 3.043 0 1 0 0-6.087 3.043 3.043 0 0 0 0 6.087Z"></path></g><defs><clipPath id="clip0_4969_21086"><path fill="#fff" d="M0 0h24v24H0z"></path></clipPath></defs></svg><div><span>Agent App</span><small>Extend the LiveChat or HelpDesk App with widgets, buttons, and other UI elements</small></div></a></li><li><a href="https://platform.text.com/docs/extending-chat-widget/"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_4969_22702)"><path d="m22 14-3.546-2h-8.272a1.3 1.3 0 0 1-.836-.293A.929.929 0 0 1 9 11V5a.93.93 0 0 1 .346-.707c.222-.188.522-.293.836-.293h10.636a1.3 1.3 0 0 1 .836.293A.93.93 0 0 1 22 5v9Zm-8 .546v1.818a.87.87 0 0 1-.293.642c-.187.17-.442.267-.707.267H6L3 19.5v-8.59a.87.87 0 0 1 .293-.644C3.48 10.096 3.735 10 4 10h2"></path></g><defs><clipPath id="clip0_4969_22702"><path fill="#fff" d="M0 0h24v24H0z"></path></clipPath></defs></svg><div><span>Chat Widget</span><small>Make use of Moments and Rich messages, and build custom solutions inside the Chat Widget</small></div></a></li><li><a href="https://platform.text.com/docs/management/"><svg xmlns="http://www.w3.org/2000/svg" width="24" 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19h19M3.035 16 2 19M20 16l1 3"></path><path d="m7 12 3-3 2 2 3-3"></path></g><defs><clipPath id="clip0_4969_22726"><path fill="#fff" d="M0 0h24v24H0z"></path></clipPath></defs></svg><div><span>Data & Reporting</span><small>Extract data from your LiveChat Reports to perform an in-depth data analysis</small></div></a></li><li><a href="https://platform.text.com/docs/monetization/"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="#000" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_4969_22739)"><path d="M9 14c0 1.657 2.686 3 6 3s6-1.343 6-3-2.686-3-6-3-6 1.343-6 3Z"></path><path d="M9 14v4c0 1.656 2.686 3 6 3s6-1.344 6-3v-4M3 6c0 1.072 1.144 2.062 3 2.598s4.144.536 6 0c1.856-.536 3-1.526 3-2.598 0-1.072-1.144-2.062-3-2.598s-4.144-.536-6 0C4.144 3.938 3 4.928 3 6Z"></path><path d="M3 6v10c0 .888.772 1.45 2 2"></path><path d="M3 11c0 .888.772 1.45 2 2"></path></g><defs><clipPath id="clip0_4969_22739"><path fill="#fff" d="M0 0h24v24H0z"></path></clipPath></defs></svg><div><span>Monetization</span><small>Discover how to monetize your apps and generate passive income</small></div></a></li></ul><div class="Dropdown_news__xvRKZ"><div class="Dropdown_newsContent__h9PMH"><div class="Dropdown_newsHeader__gWU2C"><a href="https://platform.text.com/docs/management/changelog#bots-1"><img alt="Read about Bot templates" fetchPriority="high" width="287" height="160" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Fimages%2Fheader-documentation.png&w=384&q=75 1x, /_next/image?url=%2Fimages%2Fheader-documentation.png&w=640&q=75 2x" src="/_next/image?url=%2Fimages%2Fheader-documentation.png&w=640&q=75"/></a></div><div class="Dropdown_newsMain__pPHp0"><a class="Dropdown_newsArticle___Hg9q" href="https://platform.text.com/docs/management/changelog#bots-1"><p class="text-bold">New bots mechanism: Bot templates</p><p>Discover our new, more optimal way to create and manage bots in your apps with bot templates. Available from the v3.5 of the Configuration API.</p><span>Read <svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" fill="none" viewBox="0 0 24 24"><g stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#a)"><path d="M5 12h14m-4 4 4-4m-4-4 4 4"></path></g><defs><clipPath id="a"><path fill="currentColor" d="M0 0h24v24H0z"></path></clipPath></defs></svg></span></a><a class="Dropdown_discordBtn__yapi9" href="https://discord.com/invite/gRzwSaCxg4" target="_blank" rel="noreferrer noopener">Join Discord community <svg xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewBox="0 0 48 48" fill="none"><path fill="currentColor" d="M35.454 14.01A28.141 28.141 0 0 0 28.646 12a18.241 18.241 0 0 0-.872 1.701 26.594 26.594 0 0 0-7.545 0A17.76 17.76 0 0 0 19.346 12a28.046 28.046 0 0 0-6.813 2.015C8.224 20.132 7.056 26.097 7.64 31.978a27.914 27.914 0 0 0 8.35 4.02 19.315 19.315 0 0 0 1.788-2.768 18.084 18.084 0 0 1-2.816-1.287c.236-.165.467-.337.69-.513 5.43 2.386 11.33 2.386 16.695 0 .226.177.457.348.69.513a18.04 18.04 0 0 1-2.82 1.29A19.238 19.238 0 0 0 32.004 36a27.86 27.86 0 0 0 8.355-4.022c.685-6.817-1.17-12.728-4.906-17.968ZM18.518 28.361c-1.63 0-2.967-1.43-2.967-3.17 0-1.741 1.309-3.174 2.967-3.174 1.659 0 2.995 1.43 2.967 3.174.003 1.74-1.308 3.17-2.967 3.17Zm10.964 0c-1.63 0-2.967-1.43-2.967-3.17 0-1.741 1.308-3.174 2.967-3.174 1.658 0 2.995 1.43 2.967 3.174 0 1.74-1.309 3.17-2.967 3.17Z"></path></svg></a></div></div></div></div></div></li></ul></nav></div><div data-focus-guard="true" tabindex="-1" style="width:1px;height:0px;padding:0;overflow:hidden;position:fixed;top:1px;left:1px"></div></div><a class="cta cta--primary" href="https://accounts.livechat.com/?client_id=49aba739e5310548611ec9a209f7ac03&redirect_uri=https%3A%2F%2Fplatform.text.com%2Fconsole%2F&response_type=token&source_id=header_cta&source_type=website&source_url=https%3a%2f%2fplatform.text.com/omnichannel">Start 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loading="lazy" width="64" height="64" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Ficons%2Fgmail.png&w=64&q=75 1x, /_next/image?url=%2Ficons%2Fgmail.png&w=128&q=75 2x" src="/_next/image?url=%2Ficons%2Fgmail.png&w=128&q=75"/></li><li aria-hidden="true" aria-label="Messenger icon"><img alt="Messenger" loading="lazy" width="64" height="64" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Ficons%2Fmessenger.png&w=64&q=75 1x, /_next/image?url=%2Ficons%2Fmessenger.png&w=128&q=75 2x" src="/_next/image?url=%2Ficons%2Fmessenger.png&w=128&q=75"/></li><li aria-hidden="true" aria-label="Messages icon"><img alt="Messages" loading="lazy" width="64" height="64" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Ficons%2Fmessages.png&w=64&q=75 1x, /_next/image?url=%2Ficons%2Fmessages.png&w=128&q=75 2x" src="/_next/image?url=%2Ficons%2Fmessages.png&w=128&q=75"/></li><li aria-hidden="true" aria-label="Mailchimp icon"><img alt="Mailchimp" loading="lazy" width="64" height="64" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Ficons%2Fmailchimp.png&w=64&q=75 1x, /_next/image?url=%2Ficons%2Fmailchimp.png&w=128&q=75 2x" src="/_next/image?url=%2Ficons%2Fmailchimp.png&w=128&q=75"/></li><li aria-hidden="true" aria-label="Google Analytics icon"><img alt="Google Analytics" loading="lazy" width="64" height="64" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Ficons%2Fgoogle_analytics.png&w=64&q=75 1x, /_next/image?url=%2Ficons%2Fgoogle_analytics.png&w=128&q=75 2x" src="/_next/image?url=%2Ficons%2Fgoogle_analytics.png&w=128&q=75"/></li><li aria-hidden="true" aria-label="SnapCall icon"><img alt="SnapCall" loading="lazy" width="64" height="64" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Ficons%2Fsnapcall.png&w=64&q=75 1x, /_next/image?url=%2Ficons%2Fsnapcall.png&w=128&q=75 2x" src="/_next/image?url=%2Ficons%2Fsnapcall.png&w=128&q=75"/></li><li aria-hidden="true" aria-label="Dropbox icon"><img alt="Dropbox" loading="lazy" width="64" height="64" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Ficons%2Fdropbox.png&w=64&q=75 1x, /_next/image?url=%2Ficons%2Fdropbox.png&w=128&q=75 2x" src="/_next/image?url=%2Ficons%2Fdropbox.png&w=128&q=75"/></li></ul></div><div class="hero_heroText__UBOwc"><h1 class="text-5xl">Omnichannel APIs</h1><p>Your entire communication in one clean interface</p><a class="cta cta--primary text-bold" href="#convenience-meets-accessibility">Read more</a></div><div class="hero_heroCards__WsYk7"><div data-testid="card" class="Card_card__5dRNR"><h4 class="text-lg text-bold">Open Chat Protocol</h4><p class="text-sm">Unlock the full potential of omnichannel communication with our flexible and thorougly documented APIs.</p><a href="https://platform.text.com/docs/messaging" class="text-bold text-sm"></a><span>Read more <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#a)"><path d="M5 12h14m-4 4 4-4m-4-4 4 4"></path></g><defs><clipPath id="a"><path fill="currentColor" d="M0 0h24v24H0z"></path></clipPath></defs></svg></span></div><div data-testid="card" class="Card_card__5dRNR"><h4 class="text-lg text-bold">Messaging Mode</h4><p class="text-sm">Handle both real-time and async communication with just one protocol by switching to Messaging Mode.</p><a href="https://www.livechat.com/messaging-mode" class="text-bold text-sm"></a><span>Read more <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#a)"><path d="M5 12h14m-4 4 4-4m-4-4 4 4"></path></g><defs><clipPath id="a"><path fill="currentColor" d="M0 0h24v24H0z"></path></clipPath></defs></svg></span></div><div data-testid="card" class="Card_card__5dRNR"><h4 class="text-lg text-bold">Real-time Messaging</h4><p class="text-sm">All LiveChat Messaging APIs come with full support for two transports, socket and typical web requests.</p><a href="https://platform.text.com/docs/messaging#rtm-api-vs-web-api" class="text-bold text-sm"></a><span>Read more <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#a)"><path d="M5 12h14m-4 4 4-4m-4-4 4 4"></path></g><defs><clipPath id="a"><path fill="currentColor" d="M0 0h24v24H0z"></path></clipPath></defs></svg></span></div></div></div></section><section class="convenience_responsiveSection__6YN2e" id="convenience-meets-accessibility"><div class="convenience_responsiveContainer__qziTC"><h2 class="text-5xl mb-10">Where convenience<br/> <span class="text-accent--primary">meets accessibility</span></h2><div class="convenience_cards__E3RnL"><div class="FeatureCard_featureCard__Mgteu bg-dark--tertiary FeatureCard_vertical-centered__h_MSn"><div class="FeatureCard_textContent__X7GdD"><h3 class="text-xl text-bold mb-5" style="--width:25rem">One common interface for all the channels</h3><p class="text-base">Discover the benefits of Text Platform partnership and see how we can grow your brand together.</p><a class="cta cta--text mt-7" href="/developer-program/offer">Explore the offer <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#a)"><path d="M5 12h14m-4 4 4-4m-4-4 4 4"></path></g><defs><clipPath id="a"><path fill="currentColor" d="M0 0h24v24H0z"></path></clipPath></defs></svg></a></div><img alt="Screenshot of One Interface App View" loading="lazy" width="572" height="272" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Fimages%2Foc-card-1.png&w=640&q=75 1x, /_next/image?url=%2Fimages%2Foc-card-1.png&w=1200&q=75 2x" src="/_next/image?url=%2Fimages%2Foc-card-1.png&w=1200&q=75"/></div><div class="FeatureCard_featureCard__Mgteu bg-dark--tertiary FeatureCard_vertical-centered__h_MSn"><div class="FeatureCard_textContent__X7GdD"><h3 class="text-xl text-bold mb-5">Native support within all LiveChat applications</h3><p class="text-base">Learn about technological assets powering our industry-leading messaging solutions.</p><a class="cta cta--text mt-7" href="https://platform.text.com/docs">Go to docs <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#a)"><path d="M5 12h14m-4 4 4-4m-4-4 4 4"></path></g><defs><clipPath id="a"><path fill="currentColor" d="M0 0h24v24H0z"></path></clipPath></defs></svg></a></div><img alt="Screenshot of LiveChat Mobile Application" loading="lazy" width="572" height="272" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Fimages%2Foc-card-2.png&w=640&q=75 1x, /_next/image?url=%2Fimages%2Foc-card-2.png&w=1200&q=75 2x" src="/_next/image?url=%2Fimages%2Foc-card-2.png&w=1200&q=75"/></div></div></div></section><section class="playground_playgroundSection__w9B4d"><div class="playground_playgroundContainer__wSIXW"><h2 class="text-5xl">Web API <span class="text-accent--primary">playground</span></h2><div class="playground_playgroundExample__c6g73"><pre style="display:block;overflow-x:auto;background:#1b1b20;color:#8a8585;padding:1rem;text-align:left;font-size:0.875rem;height:533px"><code class="CodeExample_type__CwRyu" style="white-space:pre"></code></pre><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#a)"><path d="M5 12h14m-4 4 4-4m-4-4 4 4"></path></g><defs><clipPath id="a"><path fill="currentColor" d="M0 0h24v24H0z"></path></clipPath></defs></svg><iframe src="/omnichannel-showcase" scrolling="no" style="background:#1B1B20;padding:1rem;flex-basis:50%;border:1px solid #4A4D55;border-radius:1rem;width:100%;height:100%;min-height:533px"></iframe></div><div class="playground_columns__UNtDG"><div><h4 class="text-xl text-bold text-accent--primary">Chatbots API</h4><p class="text-sm">Create flexible bot agents that automate your messaging on any integrated channel.</p><a href="https://platform.text.com/docs/messaging" class="cta cta--text text-bold text-sm">Learn more <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#a)"><path d="M5 12h14m-4 4 4-4m-4-4 4 4"></path></g><defs><clipPath id="a"><path fill="currentColor" d="M0 0h24v24H0z"></path></clipPath></defs></svg></a></div><div><h4 class="text-xl text-bold text-accent--primary">Open technology stack</h4><p class="text-sm">Access the same APIs, SDKs, and webhooks that we use to build our products.</p><a href="https://platform.text.com/docs" class="cta cta--text text-bold text-sm">Learn more <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#a)"><path d="M5 12h14m-4 4 4-4m-4-4 4 4"></path></g><defs><clipPath id="a"><path fill="currentColor" d="M0 0h24v24H0z"></path></clipPath></defs></svg></a></div><div><h4 class="text-xl text-bold text-accent--primary">Discord community</h4><p class="text-sm">Join the community of skilled developers and ease your coding process.</p><a href="https://discord.com/invite/gRzwSaCxg4" class="cta cta--text text-bold text-sm">Learn more <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#a)"><path d="M5 12h14m-4 4 4-4m-4-4 4 4"></path></g><defs><clipPath id="a"><path fill="currentColor" d="M0 0h24v24H0z"></path></clipPath></defs></svg></a></div></div></div></section><section><div class="fuel_fuelContainer___k40Y"><div><h2 class="text-5xl"><span class="text-accent--primary">Fueling</span> omnichannel<br/>communications in Text</h2><div class="FeatureCard_featureCard__Mgteu undefined FeatureCard_border__hCRSw FeatureCard_horizontal__MI_Fo"><div class="FeatureCard_textContent__X7GdD"><img alt="icon" loading="lazy" width="48" height="48" decoding="async" data-nimg="1" class="mb-6" style="color:transparent" src="/icons/apple-icon.svg"/><h3 class="text-xl text-bold mb-5" style="--width:30rem"><span class="text-accent--primary">Powers the integration</span><br /> with Apple Messages for Business</h3><p class="text-base">We believe in dogfooding, so our native channel integrations use the same APIs we give you. See how we integrated Apple Messages for Business with LiveChat using omnichannel communication APIs.</p><a class="cta cta--text mt-7" href="/resource-center/updates/apple-business-chat-case-study">Read the Case Study <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#a)"><path d="M5 12h14m-4 4 4-4m-4-4 4 4"></path></g><defs><clipPath id="a"><path fill="currentColor" d="M0 0h24v24H0z"></path></clipPath></defs></svg></a></div><img alt="Showcase Image of Gadget Shop" loading="lazy" width="607" height="447" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Fimages%2Foc-showcase.png&w=640&q=75 1x, /_next/image?url=%2Fimages%2Foc-showcase.png&w=1920&q=75 2x" src="/_next/image?url=%2Fimages%2Foc-showcase.png&w=1920&q=75"/></div></div></div></section><section><div class="see-other_seeOtherContainer__XQkZL"><h2 class="text-5xl">See other Platform<br/>products</h2><div class="SeeOtherProducts_container__D8SCq"><div class="SeeOtherProducts_item__uYI_7"><h4 class="text-xl text-bold">Open Agent App</h4><p class="text-base">A unified operating system for teams that value productivity.</p><a class="cta cta--text text-bold text-sm" href="/open-agent-app">Learn more <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#a)"><path d="M5 12h14m-4 4 4-4m-4-4 4 4"></path></g><defs><clipPath id="a"><path fill="currentColor" d="M0 0h24v24H0z"></path></clipPath></defs></svg></a></div><div class="SeeOtherProducts_item__uYI_7"><h4 class="text-xl text-bold">Reporting APIs</h4><p class="text-base">Build data-driven dashboards and advanced reporting tools.</p><a class="cta cta--text text-bold text-sm" href="/data-and-reporting">Learn more <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#a)"><path d="M5 12h14m-4 4 4-4m-4-4 4 4"></path></g><defs><clipPath id="a"><path fill="currentColor" d="M0 0h24v24H0z"></path></clipPath></defs></svg></a></div><div class="SeeOtherProducts_item__uYI_7"><h4 class="text-xl text-bold">Open Chat Widget</h4><p class="text-base">Beautiful widget for demanding developers and designers.</p><a class="cta cta--text text-bold text-sm" href="open-chat-widget">Learn more <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#a)"><path d="M5 12h14m-4 4 4-4m-4-4 4 4"></path></g><defs><clipPath id="a"><path fill="currentColor" d="M0 0h24v24H0z"></path></clipPath></defs></svg></a></div></div></div></section><section 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