O2 Switch Up | Switch to a new phone today

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data-analytics-asset-type="web-content"> <link rel='stylesheet' href='//static-www.o2.co.uk/core/modules/system/css/components/hidden.module.css?v=2.4'/><link rel='stylesheet' href='//static-www.o2.co.uk/themes/o2_theme/css/global-nav.min.css?v=4.36'/><link rel='stylesheet' href='//static-www.o2.co.uk/themes/o2_theme/css/slick.css?v=4.4'/><link rel='stylesheet' href='https://assets.sitescdn.net/answers-search-bar/v1.3/answers.css'/><link rel='stylesheet' href='//static-www.o2.co.uk/sites/default/files/fonticon/o2-icon-font/style.css?1632757525'/><script src='https://assets.sitescdn.net/answers-search-bar/v1.3/answerstemplates.compiled.min.js'></script><script src='https://assets.sitescdn.net/answers-search-bar/v1.3/answers.min.js'></script><script src='//static-www.o2.co.uk/themes/o2_theme/js/global-nav-webpack.js?v=16.1'></script><script src='//static-www.o2.co.uk/themes/o2_theme/js/lazyload.js'></script><script 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</ul>  <ul class="signUpLinks" data-qa-signUpLinks> <li id="header-tool-signin"> <div class="hideWhenSignedOut welcome hide"> Hi  <span class="username"></span>  </div> <div class="hideWhenSignedIn hide"> <a class="signInLink" data-qa-signInLink href="https://accounts.o2.co.uk/signin" title="Sign In" manual_cm_re="header-_-Sign In-_-na">Sign in</a> </div> <div class="hideWhenSignedOut hide"> <span>|</span> <a class="signOutLink" data-qa-signOutLink href="https://identity.o2.co.uk/logout" title="Sign out of your account" manual_cm_re="header-_-Sign out-_-na">Sign out</a>  </div> <div class="hideWhenSignedIn hide"> or <a class="registerLink" href="https://accounts.o2.co.uk/register" title="register" manual_cm_re="header-_-Register-_-na">Register</a> </div> </li> </ul> </div> </div> <nav class='globalNav' data-qa-globalNav-bar role="navigation"> <div class="tier1"> <div class="navContainer"> <div class="brandLogo"> <a data-qa-brandLogo href="https://www.o2.co.uk" manual_cm_re="header-_-Telefonica-_-na"> <?xml version="1.0" encoding="UTF-8" standalone="no"?> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="34px" height="35px" viewBox="0 0 34 35" version="1.1">  <title>O2 Logo</title> <desc>Created with Sketch.</desc> <defs> <polygon id="path-1" points="0 28.5963489 0 0.0563479784 26.7030678 0.0563479784 26.7030678 28.5963489 3.5407696e-15 28.5963489"/> </defs> <g id="Page-1" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"> <g id="Artboard"> <g id="o2-logo"> <g id="Group-3" transform="translate(0.000000, 0.100063)"> <mask id="mask-2" fill="white"> <use xlink:href="#path-1"/> </mask> <g id="Clip-2"/> <path d="M5.145108,14.3262702 C5.145108,9.14206862 8.18067295,4.11812414 13.3773169,4.11812414 C18.5223346,4.11812414 21.5578996,9.14206862 21.5578996,14.3262702 C21.5578996,19.1898012 19.0369417,24.5344163 13.3773169,24.5344163 C7.66621634,24.5344163 5.145108,19.1898012 5.145108,14.3262702 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class="accordionToggle"> <img src="//static-www.o2.co.uk/themes/o2_theme/img/global/arrowbig.png" alt="O2" /> </span> </div> <div class="globalNavlinksWrapper"> <ul class="linksDesktop" data-qa-globalnavlinks> <li name="Shop"> <a manual_cm_re="meganav_Shop-_-na-_-na" data-parent="tier1-shop" data-parent-url="/shop" target="_self" href="https://www.o2.co.uk/shop">Shop</a> </li> <li class="hideMobile" name="Why-O2"> <a manual_cm_re="meganav_Why O2-_-na-_-na" data-parent="tier1-why-o2" data-parent-url="/why-o2" target="_self" href="https://www.o2.co.uk/why-o2">Why O2</a> </li> <li name="Help"> <a manual_cm_re="meganav_Help-_-na-_-na" data-parent="tier1-help" data-parent-url="/help" target="_self" href="https://www.o2.co.uk/help">Help</a> </li> </ul> <ul class=" otherLinks" data-qa-globalnav-otherlinks> <li class="myO2Link" data-qa-myO2Link> <a manual_cm_re="meganav_My O2-_-na-_-na" href="https://mymobile.o2.co.uk/" id="myO2Linkclick"> <span class="colorSpan">My O2</span>  </a> </li> <li class="searchLink open-overlay" tabindex="0" data-qa-searchLink role="link"> <span class="ico o2-ico-search global-nav-white"></span> <span class="hideMobile search-text">Search</span> </li> <li class="basketLink hideMobile" data-qa-basketLink> <a class="basketUrl" href="https://www.o2.co.uk/shop/basket"> <span class="svgHide"><?xml version="1.0" encoding="UTF-8" standalone="no"?> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 24 20" version="1.1">  <title>Your Basket</title> <desc>Created with Sketch.</desc> <defs/> <g id="Symbols" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round"> <g id="desktop-tier-1-v1" transform="translate(-967.000000, -48.000000)" stroke="#FFFFFF" stroke-width="1.2"> <g id="Group-2" transform="translate(882.000000, 49.000000)"> <g id="icons"> <path d="M100.94933,7.29932475 L98.3505135,0.646655413 C98.1987114,0.278223254 97.8542023,0 97.4487906,0 L96.2125576,0 C95.783512,0.000949567419 95.4117331,0.276324119 95.2572039,0.666596328 L92.5583981,7.29932475 L106.617822,7.29932475 C107.201397,7.29932475 107.674074,7.79309981 107.674074,8.40177253 C107.674074,8.58503904 107.631351,8.75691074 107.556814,8.90884153 L104.440779,16.577548 C103.970829,17.4283604 103.090922,18 102.082847,18 L91.5848646,18 C90.5904242,18 89.7177891,17.4407048 89.2423848,16.606035 L86.1190783,8.9126398 C86.0427228,8.75975944 86,8.58693817 86,8.40177253 C86,7.79309981 86.4717683,7.29932475 87.0544341,7.29932475 L90.1741045,7.29932475" id="basket"/> </g> </g> </g> </g> </svg> </span> </a> </li> </ul> </div> </div> </div> <div class="tier2" data-qa-tier2> <div class="navContainer"> <div class="linksMobile"> <ul class="accordionMobile"> <li> <a class="mobileAccodLinks" href="javascript:void(0);" manual_cm_re="meganav_Shop-_-na-_-na">Shop</a> <ul class="inner"> <li><a href="https://www.o2.co.uk/shop" manual_cm_re="meganav_Browse Shop-_-na-_-na">Browse Shop</a></li>  <li class="indented"> Phones </li>  <li> <a href="https://www.o2.co.uk/shop/phones" manual_cm_re="meganav_Shop-_-Phones-_-Phones" target="_self">Phones</a> </li>  <li> <a href="https://accounts.o2.co.uk/" manual_cm_re="meganav_Shop-_-Phones-_-Upgrades" target="_self">Upgrades</a> </li>  <li> <a href="https://www.o2.co.uk/iphone" manual_cm_re="meganav_Shop-_-Phones-_-Apple iPhone" target="_self">Apple iPhone</a> </li>  <li> <a href="https://www.o2.co.uk/shop/apple/iphone-16" manual_cm_re="meganav_Shop-_-Phones-_-iPhone 16" target="">iPhone 16</a> </li>  <li> <a href="https://www.o2.co.uk/android" manual_cm_re="meganav_Shop-_-Phones-_-Android phones" target="_self">Android phones</a> </li>  <li> <a href="https://www.o2.co.uk/shop/like-new" manual_cm_re="meganav_Shop-_-Phones-_-Refurbished phones" target="">Refurbished phones</a> </li>  <li class="indented"> Tablets, laptops & dongles </li>  <li> <a href="https://www.o2.co.uk/shop/tablets" manual_cm_re="meganav_Shop-_-Tablets, laptops & dongles-_-Tablets" target="_self">Tablets</a> </li>  <li> <a href="https://www.o2.co.uk/ipad" manual_cm_re="meganav_Shop-_-Tablets, laptops & dongles-_-Apple iPad" target="_self">Apple iPad</a> </li>  <li> <a href="https://www.o2.co.uk/android-tablets" manual_cm_re="meganav_Shop-_-Tablets, laptops & dongles-_-Android tablets" target="_self">Android tablets</a> </li>  <li> <a href="https://www.o2.co.uk/laptops" manual_cm_re="meganav_Shop-_-Tablets, laptops & dongles-_-Laptops" target="_self">Laptops</a> </li>  <li> <a href="https://www.o2.co.uk/shop/mobile-broadband" manual_cm_re="meganav_Shop-_-Tablets, laptops & dongles-_-Dongles and mobile wifi" target="_self">Dongles and mobile wifi</a> </li>  <li class="indented"> Sims and Tariffs </li>  <li> <a href="https://www.o2.co.uk/shop/sim-cards/sim-only-deals" manual_cm_re="meganav_Shop-_-Sims and Tariffs-_-Pay Monthly SIMs" target="_self">Pay Monthly SIMs</a> </li>  <li> <a href="https://www.o2.co.uk/shop/sim-cards/pay-as-you-go?simtype=bigbundles" manual_cm_re="meganav_Shop-_-Sims and Tariffs-_-Pay As You Go SIMs" target="_self">Pay As You Go SIMs</a> </li>  <li> <a href="https://www.o2.co.uk/shop/all-tariffs" manual_cm_re="meganav_Shop-_-Sims and Tariffs-_-Tariffs" target="_self">Tariffs</a> </li>  <li> <a href="https://www.o2.co.uk/international" manual_cm_re="meganav_Shop-_-Sims and Tariffs-_-International" target="_self">International</a> </li>  <li> <a href="https://www.o2.co.uk/topup" manual_cm_re="meganav_Shop-_-Sims and Tariffs-_-Top-up" target="_self">Top-up</a> </li>  <li> <a href="https://www.o2.co.uk/essential-plan" manual_cm_re="meganav_Shop-_-Sims and Tariffs-_-Essential Plan" target="">Essential Plan</a> </li>  <li class="indented"> Accessories and more </li>  <li> <a href="https://www.o2.co.uk/shop/accessories" manual_cm_re="meganav_Shop-_-Accessories and more-_-Tech and accessories" target="_self">Tech and accessories</a> </li>  <li> <a href="https://www.o2.co.uk/apple-watch" manual_cm_re="meganav_Shop-_-Accessories and more-_-Apple Watch" target="_self">Apple Watch</a> </li>  <li> <a href="https://www.o2.co.uk/smartwatches" manual_cm_re="meganav_Shop-_-Accessories and more-_-Smartwatches" target="_self">Smartwatches</a> </li>  <li> <a href="https://www.o2.co.uk/airpods" manual_cm_re="meganav_Shop-_-Accessories and more-_-AirPods" target="">AirPods</a> </li>  <li> <a href="https://www.o2.co.uk/shop/coming-soon" manual_cm_re="meganav_Shop-_-Accessories and more-_-Coming soon" target="_self">Coming soon</a> </li>  <li> <a href="https://www.o2.co.uk/shop/great-deals" manual_cm_re="meganav_Shop-_-Accessories and more-_-Great deals " target="">Great deals </a> </li>  <li> <a href="https://www.o2.co.uk/black-friday-cyber-monday" manual_cm_re="meganav_Shop-_-Accessories and more-_-Black Friday deals" target="">Black Friday deals</a> </li> </ul> </li> <li> <a class="mobileAccodLinks" href="javascript:void(0);" manual_cm_re="meganav_Why O2-_-na-_-na">Why O2</a> <ul class="inner"> <li><a href="https://www.o2.co.uk/why-o2" manual_cm_re="meganav_Browse Why O2-_-na-_-na">Browse Why O2</a></li>  <li class="indented"> Flexibility </li>  <li> <a href="https://www.o2.co.uk/o2-switch-up" manual_cm_re="meganav_Why O2-_-Flexibility-_-O2 Switch Up" target="">O2 Switch Up</a> </li>  <li> <a href="https://www.o2.co.uk/custom-plans" manual_cm_re="meganav_Why O2-_-Flexibility-_-O2 custom plans" target="_self">O2 custom plans</a> </li>  <li> <a href="https://www.o2.co.uk/multisave" manual_cm_re="meganav_Why O2-_-Flexibility-_-Multisave" target="">Multisave</a> </li>  <li> <a href="https://www.o2recycle.co.uk/" manual_cm_re="meganav_Why O2-_-Flexibility-_-O2 Recycle" target="_self">O2 Recycle</a> </li>  <li> <a href="https://www.o2.co.uk/help/device-and-sim-support/collection-and-delivery" manual_cm_re="meganav_Why O2-_-Flexibility-_-Click and collect" target="_self">Click and collect</a> </li>  <li class="indented"> Perks </li>  <li> <a href="https://www.o2.co.uk/extras" manual_cm_re="meganav_Why O2-_-Perks-_-O2 Extras" target="">O2 Extras</a> </li>  <li> <a href="https://www.o2.co.uk/virgin-media-o2" manual_cm_re="meganav_Why O2-_-Perks-_-Volt" target="_self">Volt</a> </li>  <li> <a href="https://priority.o2.co.uk/" manual_cm_re="meganav_Why O2-_-Perks-_-Priority tickets and offers" target="_self">Priority tickets and offers</a> </li>  <li> <a href="https://www.o2.co.uk/sponsorship/our-venues" manual_cm_re="meganav_Why O2-_-Perks-_-Perks at O2 venues" target="_self">Perks at O2 venues</a> </li>  <li> <a href="https://payandgorewards.o2.co.uk/web/o2" manual_cm_re="meganav_Why O2-_-Perks-_-Pay As You Go Rewards" target="_self">Pay As You Go Rewards</a> </li>  <li class="indented"> Services </li>  <li> <a href="https://www.o2.co.uk/myo2" manual_cm_re="meganav_Why O2-_-Services-_-Manage your account" target="_self">Manage your account</a> </li>  <li> <a href="https://www.o2.co.uk/help/online-safety" manual_cm_re="meganav_Why O2-_-Services-_-Keeping kids safe online" target="_self">Keeping kids safe online</a> </li>  <li> <a href="https://www.o2.co.uk/inspiration" manual_cm_re="meganav_Why O2-_-Services-_-Ideas and Inspiration" target="_self">Ideas and Inspiration</a> </li>  <li class="indented"> Connected </li>  <li> <a href="https://www.o2.co.uk/coveragechecker" manual_cm_re="meganav_Why O2-_-Connected-_-Coverage checker" target="_self">Coverage checker</a> </li>  <li> <a href="https://www.o2.co.uk/connectivity/network-coverage" manual_cm_re="meganav_Why O2-_-Connected-_-Network coverage" target="">Network coverage</a> </li>  <li> <a href="https://www.o2.co.uk/5g" manual_cm_re="meganav_Why O2-_-Connected-_-5G network" target="_self">5G network</a> </li>  <li> <a href="https://www.o2.co.uk/connectivity/free-wifi" manual_cm_re="meganav_Why O2-_-Connected-_-O2 WiFi" target="_self">O2 WiFi</a> </li>  <li> <a href="https://www.o2.co.uk/international/using-your-phone-abroad" manual_cm_re="meganav_Why O2-_-Connected-_-Using your phone abroad" target="_self">Using your phone abroad</a> </li> </ul> </li> <li> <a class="mobileAccodLinks" href="javascript:void(0);" manual_cm_re="meganav_Help-_-na-_-na">Help</a> <ul class="inner"> <li><a href="https://www.o2.co.uk/help" manual_cm_re="meganav_Browse Help-_-na-_-na">Browse Help</a></li>  <li class="indented"> Top queries </li>  <li> <a href="https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order" manual_cm_re="meganav_Help-_-Top queries-_-Track my order" target="_self">Track my order</a> </li>  <li> <a href="https://www.o2.co.uk/help/device-and-sim-support/activating-your-sim" manual_cm_re="meganav_Help-_-Top queries-_-Sim card" target="_self">Sim card</a> </li>  <li> <a href="https://www.o2.co.uk/help/pay-as-you-go/topping-up" manual_cm_re="meganav_Help-_-Top queries-_-Top-up" target="_self">Top-up</a> </li>  <li> <a href="https://www.o2.co.uk/help/digital-services/personal-hotspot" manual_cm_re="meganav_Help-_-Top queries-_-Personal Hotspot" target="_self">Personal Hotspot</a> </li>  <li> <a href="https://www.o2.co.uk/help/device-and-sim-support/collection-and-delivery" manual_cm_re="meganav_Help-_-Top queries-_-Collection and delivery" target="_self">Collection and delivery</a> </li>  <li class="indented"> Device help </li>  <li> <a href="https://www.o2.co.uk/help/phones-sims-and-devices" manual_cm_re="meganav_Help-_-Device help-_-How to use your device" target="_self">How to use your device</a> </li>  <li> <a href="https://diagnostics.o2.co.uk/fix-my-device" manual_cm_re="meganav_Help-_-Device help-_-Faulty device" target="_self">Faulty device</a> </li>  <li> <a href="https://www.o2.co.uk/help/digital-services/phone-health-check" manual_cm_re="meganav_Help-_-Device help-_-Device health check" target="_self">Device health check</a> </li>  <li> <a href="https://www.o2.co.uk/help/device-and-sim-support/lost-or-stolen-device" manual_cm_re="meganav_Help-_-Device help-_-Lost or stolen" target="_self">Lost or stolen</a> </li>  <li> <a href="https://community.o2.co.uk/" manual_cm_re="meganav_Help-_-Device help-_-Check O2 Community" target="_self">Check O2 Community</a> </li>  <li class="indented"> Managing your account </li>  <li> <a href="https://accounts.o2.co.uk" manual_cm_re="meganav_Help-_-Managing your account-_-My O2" target="_self">My O2</a> </li>  <li> <a href="https://www.o2.co.uk/help/account-and-billing/understanding-your-bill" manual_cm_re="meganav_Help-_-Managing your account-_-Your bill" target="_self">Your bill</a> </li>  <li> <a href="https://www.o2.co.uk/help/account-and-billing/how-to-pay" manual_cm_re="meganav_Help-_-Managing your account-_-Payments" target="_self">Payments</a> </li>  <li> <a href="https://www.o2.co.uk/help/account-and-billing/premium-service-checker" manual_cm_re="meganav_Help-_-Managing your account-_-Premium charges" target="_self">Premium charges</a> </li>  <li> <a href="https://www.o2.co.uk/abouto2/your-data-hub" manual_cm_re="meganav_Help-_-Managing your account-_-Your Data Hub" target="_self">Your Data Hub</a> </li>  <li class="indented"> Other ways to get help </li>  <li> <a href="https://www.o2.co.uk/help" manual_cm_re="meganav_Help-_-Other ways to get help-_-Help and support" target="_self">Help and support</a> </li>  <li> <a href="https://stores.o2.co.uk/" manual_cm_re="meganav_Help-_-Other ways to get help-_-Store locator" target="_self">Store locator</a> </li>  <li> <a href="https://status.o2.co.uk/" manual_cm_re="meganav_Help-_-Other ways to get help-_-Network status" target="_self">Network status</a> </li>  <li> <a href="https://www.o2.co.uk/contactus" manual_cm_re="meganav_Help-_-Other ways to get help-_-Contact us" target="_self">Contact us</a> </li> </ul> </li> </ul>  <div class="bottomLinks"> <ul> <li> <a manual_cm_re="meganav_Find a store-_-na-_-na" href="https://www.o2.co.uk/storelocator">Find a store</a> </li> <li> <a manual_cm_re="meganav_Business-_-na-_-na" href="https://www.o2.co.uk/business">Business</a> </li> </ul> </div>  </div> <div class="linksModuleWrapper linksWrapperConsumer"> <div class="linksWrapper linksWrapperConsumerWidth"> <ul name="Shop">  <li class='tier-menu-wrapper'> <span> Phones </span> <ul>  <li> <a manual_cm_re="meganav_Shop-_-Phones-_-Phones" data-parent="Shop" data-parent-link="/shop" data-href="/shop/phones" href="https://www.o2.co.uk/shop/phones" target="_self">Phones</a> </li>  <li> <a manual_cm_re="meganav_Shop-_-Phones-_-Upgrades" data-parent="Shop" data-parent-link="/shop" data-href="https://accounts.o2.co.uk/" href="https://accounts.o2.co.uk/" target="_self">Upgrades</a> </li>  <li> <a manual_cm_re="meganav_Shop-_-Phones-_-Apple iPhone" data-parent="Shop" data-parent-link="/shop" data-href="/iphone" href="https://www.o2.co.uk/iphone" target="_self">Apple iPhone</a> </li>  <li> <a manual_cm_re="meganav_Shop-_-Phones-_-iPhone 16" data-parent="Shop" data-parent-link="/shop" data-href="https://www.o2.co.uk/shop/apple/iphone-16" href="https://www.o2.co.uk/shop/apple/iphone-16" target="">iPhone 16</a> </li>  <li> <a manual_cm_re="meganav_Shop-_-Phones-_-Android phones" data-parent="Shop" data-parent-link="/shop" data-href="https://www.o2.co.uk/android" href="https://www.o2.co.uk/android" target="_self">Android phones</a> </li>  <li> <a manual_cm_re="meganav_Shop-_-Phones-_-Refurbished phones" data-parent="Shop" data-parent-link="/shop" data-href="https://www.o2.co.uk/shop/like-new" href="https://www.o2.co.uk/shop/like-new" target="">Refurbished phones</a> </li> </ul> </li>  <li class='tier-menu-wrapper'> <span> Tablets, laptops & dongles </span> <ul>  <li> <a manual_cm_re="meganav_Shop-_-Tablets, laptops & dongles-_-Tablets" data-parent="Shop" data-parent-link="/shop" data-href="/shop/tablets" href="https://www.o2.co.uk/shop/tablets" target="_self">Tablets</a> </li>  <li> <a manual_cm_re="meganav_Shop-_-Tablets, laptops & dongles-_-Apple iPad" data-parent="Shop" data-parent-link="/shop" data-href="/ipad" href="https://www.o2.co.uk/ipad" target="_self">Apple iPad</a> </li>  <li> <a manual_cm_re="meganav_Shop-_-Tablets, laptops & dongles-_-Android tablets" data-parent="Shop" data-parent-link="/shop" data-href="/android-tablets" href="https://www.o2.co.uk/android-tablets" target="_self">Android tablets</a> </li>  <li> <a manual_cm_re="meganav_Shop-_-Tablets, laptops & dongles-_-Laptops" data-parent="Shop" data-parent-link="/shop" data-href="/laptops" href="https://www.o2.co.uk/laptops" target="_self">Laptops</a> </li>  <li> <a manual_cm_re="meganav_Shop-_-Tablets, laptops & dongles-_-Dongles and mobile wifi" data-parent="Shop" data-parent-link="/shop" data-href="/shop/mobile-broadband" href="https://www.o2.co.uk/shop/mobile-broadband" target="_self">Dongles and mobile wifi</a> </li> </ul> </li>  <li class='tier-menu-wrapper'> <span> Sims and Tariffs </span> <ul>  <li> <a manual_cm_re="meganav_Shop-_-Sims and Tariffs-_-Pay Monthly SIMs" data-parent="Shop" data-parent-link="/shop" data-href="/shop/sim-cards/sim-only-deals" href="https://www.o2.co.uk/shop/sim-cards/sim-only-deals" target="_self">Pay Monthly SIMs</a> </li>  <li> <a manual_cm_re="meganav_Shop-_-Sims and Tariffs-_-Pay As You Go SIMs" data-parent="Shop" data-parent-link="/shop" data-href="https://www.o2.co.uk/shop/sim-cards/pay-as-you-go?simtype=bigbundles" href="https://www.o2.co.uk/shop/sim-cards/pay-as-you-go?simtype=bigbundles" target="_self">Pay As You Go SIMs</a> </li>  <li> <a manual_cm_re="meganav_Shop-_-Sims and Tariffs-_-Tariffs" data-parent="Shop" data-parent-link="/shop" data-href="/shop/all-tariffs" href="https://www.o2.co.uk/shop/all-tariffs" target="_self">Tariffs</a> </li>  <li> <a manual_cm_re="meganav_Shop-_-Sims and Tariffs-_-International" data-parent="Shop" data-parent-link="/shop" data-href="https://www.o2.co.uk/international" href="https://www.o2.co.uk/international" target="_self">International</a> </li>  <li> <a manual_cm_re="meganav_Shop-_-Sims and Tariffs-_-Top-up" data-parent="Shop" data-parent-link="/shop" data-href="/topup" href="https://www.o2.co.uk/topup" target="_self">Top-up</a> </li>  <li> <a manual_cm_re="meganav_Shop-_-Sims and Tariffs-_-Essential Plan" data-parent="Shop" data-parent-link="/shop" data-href="https://www.o2.co.uk/essential-plan" href="https://www.o2.co.uk/essential-plan" target="">Essential Plan</a> </li> </ul> </li>  <li class='tier-menu-wrapper'> <span> Accessories and more </span> <ul>  <li> <a manual_cm_re="meganav_Shop-_-Accessories and more-_-Tech and accessories" data-parent="Shop" data-parent-link="/shop" data-href="https://www.o2.co.uk/shop/accessories" href="https://www.o2.co.uk/shop/accessories" target="_self">Tech and accessories</a> </li>  <li> <a manual_cm_re="meganav_Shop-_-Accessories and more-_-Apple Watch" data-parent="Shop" data-parent-link="/shop" data-href="https://www.o2.co.uk/apple-watch" href="https://www.o2.co.uk/apple-watch" target="_self">Apple Watch</a> </li>  <li> <a manual_cm_re="meganav_Shop-_-Accessories and more-_-Smartwatches" data-parent="Shop" data-parent-link="/shop" data-href="https://www.o2.co.uk/smartwatches" href="https://www.o2.co.uk/smartwatches" target="_self">Smartwatches</a> </li>  <li> <a manual_cm_re="meganav_Shop-_-Accessories and more-_-AirPods" data-parent="Shop" data-parent-link="/shop" data-href="https://www.o2.co.uk/airpods" href="https://www.o2.co.uk/airpods" target="">AirPods</a> </li>  <li> <a manual_cm_re="meganav_Shop-_-Accessories and more-_-Coming soon" data-parent="Shop" data-parent-link="/shop" data-href="https://www.o2.co.uk/shop/coming-soon" href="https://www.o2.co.uk/shop/coming-soon" target="_self">Coming soon</a> </li>  <li> <a manual_cm_re="meganav_Shop-_-Accessories and more-_-Great deals " data-parent="Shop" data-parent-link="/shop" data-href="https://www.o2.co.uk/shop/great-deals" href="https://www.o2.co.uk/shop/great-deals" target="">Great deals </a> </li>  <li> <a manual_cm_re="meganav_Shop-_-Accessories and more-_-Black Friday deals" data-parent="Shop" data-parent-link="/shop" data-href="https://www.o2.co.uk/black-friday-cyber-monday" href="https://www.o2.co.uk/black-friday-cyber-monday" target="">Black Friday deals</a> </li> </ul> </li> </ul> <ul name="Why-O2">  <li class='tier-menu-wrapper'> <span> Flexibility </span> <ul>  <li> <a manual_cm_re="meganav_Why O2-_-Flexibility-_-O2 Switch Up" data-parent="Why O2" data-parent-link="/why-o2" data-href="https://www.o2.co.uk/o2-switch-up" href="https://www.o2.co.uk/o2-switch-up" target="">O2 Switch Up</a> </li>  <li> <a manual_cm_re="meganav_Why O2-_-Flexibility-_-O2 custom plans" data-parent="Why O2" data-parent-link="/why-o2" data-href="/custom-plans" href="https://www.o2.co.uk/custom-plans" target="_self">O2 custom plans</a> </li>  <li> <a manual_cm_re="meganav_Why O2-_-Flexibility-_-Multisave" data-parent="Why O2" data-parent-link="/why-o2" data-href="https://www.o2.co.uk/multisave" href="https://www.o2.co.uk/multisave" target="">Multisave</a> </li>  <li> <a manual_cm_re="meganav_Why O2-_-Flexibility-_-O2 Recycle" data-parent="Why O2" data-parent-link="/why-o2" data-href="https://www.o2recycle.co.uk/" href="https://www.o2recycle.co.uk/" target="_self">O2 Recycle</a> </li>  <li> <a manual_cm_re="meganav_Why O2-_-Flexibility-_-Click and collect" data-parent="Why O2" data-parent-link="/why-o2" data-href="/help/device-and-sim-support/collection-and-delivery" href="https://www.o2.co.uk/help/device-and-sim-support/collection-and-delivery" target="_self">Click and collect</a> </li> </ul> </li>  <li class='tier-menu-wrapper'> <span> Perks </span> <ul>  <li> <a manual_cm_re="meganav_Why O2-_-Perks-_-O2 Extras" data-parent="Why O2" data-parent-link="/why-o2" data-href="/extras" href="https://www.o2.co.uk/extras" target="">O2 Extras</a> </li>  <li> <a manual_cm_re="meganav_Why O2-_-Perks-_-Volt" data-parent="Why O2" data-parent-link="/why-o2" data-href="https://www.o2.co.uk/virgin-media-o2" href="https://www.o2.co.uk/virgin-media-o2" target="_self">Volt</a> </li>  <li> <a manual_cm_re="meganav_Why O2-_-Perks-_-Priority tickets and offers" data-parent="Why O2" data-parent-link="/why-o2" data-href="https://priority.o2.co.uk/" href="https://priority.o2.co.uk/" target="_self">Priority tickets and offers</a> </li>  <li> <a manual_cm_re="meganav_Why O2-_-Perks-_-Perks at O2 venues" data-parent="Why O2" data-parent-link="/why-o2" data-href="/sponsorship/our-venues" href="https://www.o2.co.uk/sponsorship/our-venues" target="_self">Perks at O2 venues</a> </li>  <li> <a manual_cm_re="meganav_Why O2-_-Perks-_-Pay As You Go Rewards" data-parent="Why O2" data-parent-link="/why-o2" data-href="https://payandgorewards.o2.co.uk/web/o2" href="https://payandgorewards.o2.co.uk/web/o2" target="_self">Pay As You Go Rewards</a> </li> </ul> </li>  <li class='tier-menu-wrapper'> <span> Services </span> <ul>  <li> <a manual_cm_re="meganav_Why O2-_-Services-_-Manage your account" data-parent="Why O2" data-parent-link="/why-o2" data-href="/myo2" href="https://www.o2.co.uk/myo2" target="_self">Manage your account</a> </li>  <li> <a manual_cm_re="meganav_Why O2-_-Services-_-Keeping kids safe online" data-parent="Why O2" data-parent-link="/why-o2" data-href="/help/online-safety" href="https://www.o2.co.uk/help/online-safety" target="_self">Keeping kids safe online</a> </li>  <li> <a manual_cm_re="meganav_Why O2-_-Services-_-Ideas and Inspiration" data-parent="Why O2" data-parent-link="/why-o2" data-href="/inspiration" href="https://www.o2.co.uk/inspiration" target="_self">Ideas and Inspiration</a> </li> </ul> </li>  <li class='tier-menu-wrapper'> <span> Connected </span> <ul>  <li> <a manual_cm_re="meganav_Why O2-_-Connected-_-Coverage checker" data-parent="Why O2" data-parent-link="/why-o2" data-href="/coveragechecker" href="https://www.o2.co.uk/coveragechecker" target="_self">Coverage checker</a> </li>  <li> <a manual_cm_re="meganav_Why O2-_-Connected-_-Network coverage" data-parent="Why O2" data-parent-link="/why-o2" data-href="/connectivity/network-coverage" href="https://www.o2.co.uk/connectivity/network-coverage" target="">Network coverage</a> </li>  <li> <a manual_cm_re="meganav_Why O2-_-Connected-_-5G network" data-parent="Why O2" data-parent-link="/why-o2" data-href="/5g" href="https://www.o2.co.uk/5g" target="_self">5G network</a> </li>  <li> <a manual_cm_re="meganav_Why O2-_-Connected-_-O2 WiFi" data-parent="Why O2" data-parent-link="/why-o2" data-href="/connectivity/free-wifi" href="https://www.o2.co.uk/connectivity/free-wifi" target="_self">O2 WiFi</a> </li>  <li> <a manual_cm_re="meganav_Why O2-_-Connected-_-Using your phone abroad" data-parent="Why O2" data-parent-link="/why-o2" data-href="https://www.o2.co.uk/international/using-your-phone-abroad" href="https://www.o2.co.uk/international/using-your-phone-abroad" target="_self">Using your phone abroad</a> </li> </ul> </li> </ul> <ul name="Help">  <li class='tier-menu-wrapper'> <span> Top queries </span> <ul>  <li> <a manual_cm_re="meganav_Help-_-Top queries-_-Track my order" data-parent="Help" data-parent-link="/help" data-href="/help/pay-monthly/how-to-track-your-order" href="https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order" target="_self">Track my order</a> </li>  <li> <a manual_cm_re="meganav_Help-_-Top queries-_-Sim card" data-parent="Help" data-parent-link="/help" data-href="/help/device-and-sim-support/activating-your-sim" href="https://www.o2.co.uk/help/device-and-sim-support/activating-your-sim" target="_self">Sim card</a> </li>  <li> <a manual_cm_re="meganav_Help-_-Top queries-_-Top-up" data-parent="Help" data-parent-link="/help" data-href="/help/pay-as-you-go/topping-up" href="https://www.o2.co.uk/help/pay-as-you-go/topping-up" target="_self">Top-up</a> </li>  <li> <a manual_cm_re="meganav_Help-_-Top queries-_-Personal Hotspot" data-parent="Help" data-parent-link="/help" data-href="/help/digital-services/personal-hotspot" href="https://www.o2.co.uk/help/digital-services/personal-hotspot" target="_self">Personal Hotspot</a> </li>  <li> <a manual_cm_re="meganav_Help-_-Top queries-_-Collection and delivery" data-parent="Help" data-parent-link="/help" data-href="/help/device-and-sim-support/collection-and-delivery" href="https://www.o2.co.uk/help/device-and-sim-support/collection-and-delivery" target="_self">Collection and delivery</a> </li> </ul> </li>  <li class='tier-menu-wrapper'> <span> Device help </span> <ul>  <li> <a manual_cm_re="meganav_Help-_-Device help-_-How to use your device" data-parent="Help" data-parent-link="/help" data-href="/help/phones-sims-and-devices" href="https://www.o2.co.uk/help/phones-sims-and-devices" target="_self">How to use your device</a> </li>  <li> <a manual_cm_re="meganav_Help-_-Device help-_-Faulty device" data-parent="Help" data-parent-link="/help" data-href="https://diagnostics.o2.co.uk/fix-my-device" href="https://diagnostics.o2.co.uk/fix-my-device" target="_self">Faulty device</a> </li>  <li> <a manual_cm_re="meganav_Help-_-Device help-_-Device health check" data-parent="Help" data-parent-link="/help" data-href="/help/digital-services/phone-health-check" href="https://www.o2.co.uk/help/digital-services/phone-health-check" target="_self">Device health check</a> </li>  <li> <a manual_cm_re="meganav_Help-_-Device help-_-Lost or stolen" data-parent="Help" data-parent-link="/help" data-href="/help/device-and-sim-support/lost-or-stolen-device" href="https://www.o2.co.uk/help/device-and-sim-support/lost-or-stolen-device" target="_self">Lost or stolen</a> </li>  <li> <a manual_cm_re="meganav_Help-_-Device help-_-Check O2 Community" data-parent="Help" data-parent-link="/help" data-href="https://community.o2.co.uk/" href="https://community.o2.co.uk/" target="_self">Check O2 Community</a> </li> </ul> </li>  <li class='tier-menu-wrapper'> <span> Managing your account </span> <ul>  <li> <a manual_cm_re="meganav_Help-_-Managing your account-_-My O2" data-parent="Help" data-parent-link="/help" data-href="https://accounts.o2.co.uk" href="https://accounts.o2.co.uk" target="_self">My O2</a> </li>  <li> <a manual_cm_re="meganav_Help-_-Managing your account-_-Your bill" data-parent="Help" data-parent-link="/help" data-href="/help/account-and-billing/understanding-your-bill" href="https://www.o2.co.uk/help/account-and-billing/understanding-your-bill" target="_self">Your bill</a> </li>  <li> <a manual_cm_re="meganav_Help-_-Managing your account-_-Payments" data-parent="Help" data-parent-link="/help" data-href="/help/account-and-billing/how-to-pay" href="https://www.o2.co.uk/help/account-and-billing/how-to-pay" target="_self">Payments</a> </li>  <li> <a manual_cm_re="meganav_Help-_-Managing your account-_-Premium charges" data-parent="Help" data-parent-link="/help" data-href="/help/account-and-billing/premium-service-checker" href="https://www.o2.co.uk/help/account-and-billing/premium-service-checker" target="_self">Premium charges</a> </li>  <li> <a manual_cm_re="meganav_Help-_-Managing your account-_-Your Data Hub" data-parent="Help" data-parent-link="/help" data-href="/abouto2/your-data-hub" href="https://www.o2.co.uk/abouto2/your-data-hub" target="_self">Your Data Hub</a> </li> </ul> </li>  <li class='tier-menu-wrapper'> <span> Other ways to get help </span> <ul>  <li> <a manual_cm_re="meganav_Help-_-Other ways to get help-_-Help and support" data-parent="Help" data-parent-link="/help" data-href="/help" href="https://www.o2.co.uk/help" target="_self">Help and support</a> </li>  <li> <a manual_cm_re="meganav_Help-_-Other ways to get help-_-Store locator" data-parent="Help" data-parent-link="/help" data-href="https://stores.o2.co.uk/" href="https://stores.o2.co.uk/" target="_self">Store locator</a> </li>  <li> <a manual_cm_re="meganav_Help-_-Other ways to get help-_-Network status" data-parent="Help" data-parent-link="/help" data-href="https://status.o2.co.uk/" href="https://status.o2.co.uk/" target="_self">Network status</a> </li>  <li> <a manual_cm_re="meganav_Help-_-Other ways to get help-_-Contact us" data-parent="Help" data-parent-link="/help" data-href="/contactus" href="https://www.o2.co.uk/contactus" target="_self">Contact us</a> </li> </ul> </li> </ul> </div>  <div class="modulesWrapper">  <div class="quickLinks" data-qa-quickLinks-module name="Shop"> <ul> <li> <span class="navigateLink" navigate_to="https://www.o2.co.uk/shop/brand/apple" manual_cm_re="meganav_Shop-_-banner-_-Apple" tabindex="0">  <picture> <source srcset="//static-www.o2.co.uk/sites/default/files/2021-07/quick-links-apple-1100.png" media="(min-width: 972px)"> <source srcset="//static-www.o2.co.uk/themes/o2_theme/img/transparent.png" media="(max-width: 971px)"> <img src="//static-www.o2.co.uk/sites/default/files/2021-07/quick-links-apple-1100.png" alt="Apple" height="32" width="137" /> </picture> </span> </li> <li> <span class="navigateLink" navigate_to="https://www.o2.co.uk/shop/brand/samsung" manual_cm_re="meganav_Shop-_-banner-_-Samsung" tabindex="0">  <picture> <source srcset="//static-www.o2.co.uk/sites/default/files/2021-07/quick-links-samsung-1100.png" media="(min-width: 972px)"> <source srcset="//static-www.o2.co.uk/themes/o2_theme/img/transparent.png" media="(max-width: 971px)"> <img src="//static-www.o2.co.uk/sites/default/files/2021-07/quick-links-samsung-1100.png" alt="Samsung" height="32" width="137" /> </picture> </span> </li> <li> <span class="navigateLink" navigate_to="https://www.o2.co.uk/shop/phones?brand=HONOR&cnd=new" manual_cm_re="meganav_Shop-_-banner-_-HONOR" tabindex="0">  <picture> <source srcset="//static-www.o2.co.uk/sites/default/files/2024-07/BAU-44171-ProjectHalo-NavChanges-Nav-Bar-Portal-Page--110724-110724.jpg" media="(min-width: 972px)"> <source srcset="//static-www.o2.co.uk/themes/o2_theme/img/transparent.png" media="(max-width: 971px)"> <img src="//static-www.o2.co.uk/sites/default/files/2024-07/BAU-44171-ProjectHalo-NavChanges-Nav-Bar-Portal-Page--110724-110724.jpg" alt="HONOR" height="32" width="137" /> </picture> </span> </li> <li> <span class="navigateLink" navigate_to="https://www.o2.co.uk/shop/brand/google" manual_cm_re="meganav_Shop-_-banner-_-Google" tabindex="0">  <picture> <source srcset="//static-www.o2.co.uk/sites/default/files/2021-07/quick-links-google-1100.png" media="(min-width: 972px)"> <source srcset="//static-www.o2.co.uk/themes/o2_theme/img/transparent.png" media="(max-width: 971px)"> <img src="//static-www.o2.co.uk/sites/default/files/2021-07/quick-links-google-1100.png" alt="Google" height="32" width="137" /> </picture> </span> </li> <li> <span class="navigateLink" navigate_to="https://www.virginmedia.com/broadband?utm_source=o2&utm_medium=referral&utm_campaign=navigation%20link&utm_content=header%20link" manual_cm_re="meganav_Shop-_-banner-_-Virgin Media" tabindex="0">  <picture> <source srcset="//static-www.o2.co.uk/sites/default/files/2024-07/BAU-44171-ProjectHalo-NavChanges-Nav-Bar-Portal-Page--110724-VMlogo-110724.jpg" media="(min-width: 972px)"> <source srcset="//static-www.o2.co.uk/themes/o2_theme/img/transparent.png" media="(max-width: 971px)"> <img src="//static-www.o2.co.uk/sites/default/files/2024-07/BAU-44171-ProjectHalo-NavChanges-Nav-Bar-Portal-Page--110724-VMlogo-110724.jpg" alt="Virgin Media" height="32" width="137" /> </picture> </span> </li> </ul> </div>   <div class="newNavModules" data-qa-newNavModules-module name="Why-O2"> <div component-name="navPromo"> <div class="module dark"> <a href="https://www.o2.co.uk/5g" manual_cm_re="meganav_Why O2-_-banner-_-5G">  <picture> <source srcset="https://origin-dapi.o2.co.uk/system/files/2024-09/5g-why-o2-thumbnail-dark-230724.jpg" media="(min-width: 972px)"> <source srcset="//static-www.o2.co.uk/themes/o2_theme/img/transparent.png" media="(max-width: 971px)"> <img src="https://origin-dapi.o2.co.uk/system/files/2024-09/5g-why-o2-thumbnail-dark-230724.jpg" alt="5G" /> </picture> <div class="module-body"> <div class="info"> <div>Are you ready for 5G?</div> <p class="product-cta">Check coverage</p> </div> </div> </a> </div> </div> <div component-name="navPromo"> <div class="module dark"> <a href="https://www.o2.co.uk/why-o2" manual_cm_re="meganav_Why O2-_-banner-_-Why O2">  <picture> <source srcset="https://origin-dapi.o2.co.uk/system/files/2024-09/why-o2-thumbnail-dark-230724.jpg" media="(min-width: 972px)"> <source srcset="//static-www.o2.co.uk/themes/o2_theme/img/transparent.png" media="(max-width: 971px)"> <img src="https://origin-dapi.o2.co.uk/system/files/2024-09/why-o2-thumbnail-dark-230724.jpg" alt="Why O2" /> </picture> <div class="module-body"> <div class="info"> <div>See all the reasons to choose O2</div> <p class="product-cta">Why join O2?</p> </div> </div> </a> </div> </div> </div>   <div class="marketingLink" data-qa-marketingLink-module name="Help"> <a href="https://community.o2.co.uk/" data-qa-marketingLink manual_cm_re="meganav_Help-_-banner-_-Why O2 Community">  <picture> <source srcset="https://origin-dapi.o2.co.uk/system/files/2024-09/global-nav-community-image-070519.jpg" media="(min-width: 972px)"> <source srcset="//static-www.o2.co.uk/themes/o2_theme/img/transparent.png" media="(max-width: 971px)"> <img src="https://origin-dapi.o2.co.uk/system/files/2024-09/global-nav-community-image-070519.jpg" alt="Why O2 Community" /> </picture> </a> </div>  </div>  </div> </div> </div> </nav>  <div class="otacPopupBgOverlay"></div> <div class="my-o-2-login-wrapper hide hide-my-o2"> <div class="my-o-2-login"> <input type="hidden" id="shopApiDataFallout" name="shop_api_data_fallout" value="" /> <input type="hidden" id="shopApiDataAcquisition" name="shop_api_data_acquisition" value="https://www.o2.co.uk/shop/ajax/checkoutReminder" /> <input type="hidden" id="shopApiDataUpgrade" name="shop_api_data_upgrade" value="https://www.o2.co.uk/upgrade/ajax/checkoutReminder" /> <div class="my-o-2-sign-in"> <div class="login"> <img src="//static-www.o2.co.uk/sites/default/files/global/close_search.png" alt="ClosePopup" class="signinPopupClose"> <div class="my-o-2">My O2</div> <form id="accountsloginForm" name="loginForm" action="https://identity.o2.co.uk/auth/password_o2" method="post"> <div class="username"> <div class="sign-in-to-check-you">Sign in to review your account</div> <input type="text" id="accountsusername" name="username" placeholder="Email or user name" class="rectangle-3 usrName usrNamenPswd"></input> <input type="password" id="accountspassword" name="password" placeholder="Password" class="rectangle-3-1 userPassword usrNamenPswd"></input> </div> <input id="rememberMe" value="true" name="remember_me" type="checkbox" class="rectangle-5"></input> <input id="accountsfailureUrl" value="https://accounts.o2.co.uk/?checkproduct=true" name="failureUrl" type="hidden"></input> <input type="hidden" name="sendTo" id="myO2Mobile" value="https://accounts.o2.co.uk/?checkproduct=true"></input> <div class="remember-my-username">Remember my user name</div> <button type="submit" class="button mask" id="SignInButton" disabled>Sign in</button> </form> <div class="forgotton-your-usern"><a href="https://accounts.o2.co.uk/resetpassword/selectusername">Forgotten your username and password?</a></div> <div class="register"><a href="https://accounts.o2.co.uk/register">Register</a></div> <div class="myo2-id-container"> <div class="hr-lines"> or </div> <div class="myo2Container"> <h3>Use your Virgin Media O2 ID</h3> <p>If you've linked your Virgin Media and O2 details to create a new Virgin Media O2 ID, sign in with it here. <a href="https://www.virginmedia.com/support/help/linked-virgin-media-o2-id" class="">Find out more</a></p> <div class="align-center"> <a class="button" href="https://accounts.o2.co.uk/openid/vmo2">Sign in with a Virgin Media O2 ID</a> </div> </div> </div> </div>  <div class="mobile-login"> <img src="//static-www.o2.co.uk/sites/default/files/global/close_search.png" alt="ClosePopup" class="signinPopupClose"> <div class="my-o-2">My O2</div> <form id="mobileNumberform" method="post"> <div class="username"> <div class="sign-in-to-check-you">Enter your mobile number below and we'll send you a code</div> <input type="text" id="accountsMobile" name="mobile_numbner" maxlength="13" placeholder="" class="rectangle-3 usrName usrNamenPswd"></input> <div class="mobilenum-error "></div> </div> <div class="loader1 loader hide"><img src="//static-www.o2.co.uk/themes/o2_theme/img/global/tariff/spinner-trans20.gif" alt="Loader"></div> <button type="submit" class="button mask" id="sendCode">Send code</button> <div class="signin-user"><a href="javascript:void(0);">Sign in with user name and password</a></div> </form> </div>  <div class="otac-login"> <img src="//static-www.o2.co.uk/sites/default/files/global/close_search.png" alt="ClosePopup" class="signinPopupClose"> <form id="otacForm" method="post"> <div class="username"> <div class="sign-in-to-check-you otacLoginRow1">We've sent a code to mobile number <span id="submittedMobile"> </span></div> <div class="sign-in-to-check-you otacLoginRow2">If this isn't your mobile number <a href="javascript:void(0);" class="another-number">please try another number</a></div> <div class="sign-in-to-check-you label">Your six digit code</div> <input type="text" id="accountsOtac" name="otac" maxlength="6" placeholder="Enter Code" class="rectangle-3 usrName usrNamenPswd"></input> <div class="otac-error "></div> </div> <input type="hidden" id="verifyUrl" name="verify_url" value="drupal/ajax/custom/otac/verify"></input> <input type="hidden" id="credhandlerURL" name="credhandler_url" value="https://identity.o2.co.uk/redeemotac/phone"></input> <div class="loader2 loader hide"><img src="//static-www.o2.co.uk/themes/o2_theme/img/global/tariff/spinner-trans20.gif" alt="Loader"></div> <button type="submit" class="button mask" id="continueOtac">Continue</button> <div class="backToMobileLogin"><a class="another-number" href="javascript:void(0);">Cancel</a></div> <div class="sign-in-to-check-you">If you've not received a code after 10 minutes we can <a href="javascript:void(0);" class="another-code">send you another code</a></div> <div class="loader1 loader hide"><img src="//static-www.o2.co.uk/themes/o2_theme/img/global/tariff/spinner-trans20.gif" alt="Loader"></div> </form> </div> </div> </div> </div> <style> .my-o-2-login-wrapper .myo2-id-container { margin: 0 20px; } .my-o-2-login-wrapper .hr-lines { position: relative; max-width: 500px; margin: 16px auto; text-align: center; line-height: 26px; } .my-o-2-login-wrapper .hr-lines::before { content: " "; height: 1px; width: 130px; background: #102A57; display: block; position: absolute; top: 50%; left: 0; } .my-o-2-login-wrapper .hr-lines::after { content: " "; height: 1px; width: 130px; background: #102A57; display: block; position: absolute; top: 50%; right: 0; } .my-o-2-login-wrapper .myo2Container { border: 2px solid transparent; border-radius: 6px; background: linear-gradient(to right,#fff,#fff),linear-gradient(to right,#f70000,#081eab); background-clip: padding-box,border-box; background-origin: padding-box,border-box; padding: 20px; } .my-o-2-login-wrapper .myo2Container h3 { color: #000; font-size: 16px; font-weight: 700; line-height: 24px; font-family: Frutiger45,sans-serif; } .my-o-2-login-wrapper .myo2Container p { color: #102A57; padding: 1em 0; } .my-o-2-login-wrapper .myo2Container a, .myo2Container p { font-size: 14px; line-height: 20px; font-family: Frutiger55,sans-serif; } .my-o-2-login-wrapper .myo2Container a { color: #5F2878; text-decoration: underline; } .my-o-2-login-wrapper .myo2Container .align-center { text-align: center; } .my-o-2-login-wrapper .my-o-2-login .myo2Container a.button { border-radius: 8px; background: #0019A5; color: #fff; text-align: center; line-height: 24px; text-decoration: none; padding: 8px 32px; font-family: Frutiger65Bold,sans-serif; margin: 1em 0; font-weight: bold; text-shadow: 0 -1px 1px rgba(0,0,0,0.5); border: none; display: inline-block; width: unset; height: unset; } </style>  </header> <div id="preload-search-icon"></div> </div>  <div id="searchPopup" component-name="searchOverlay" class="nav-overlay hideOverlay" data-qa-searchPopup> <div class="o2-modal-search searchOverlay"> <div class="o2modal-header-search"> <div class="search-form" style="float: left; width: 90%;"> </div> <div class="yxt-close" style="float: right; width: 10%;"><img src="//static-www.o2.co.uk/sites/default/files/global/close_search.png" alt="CloseSearch" class="close-overlay close-overlay-width"></div> </div> <div class="searchListWrap clearfix" data-qa-searchListWrap> <div id="autocomplete"></div> <input type="hidden" name="sp_cs" value="UTF-8" /> </div> <div class="o2modal-body-search"> <div class="heading" data-qa-heading>Top searches </div> <ul class="searchList"> <li> <a href="https://www.o2.co.uk/shop/phones?osr=ts_iphone#sort=content.sorting.featured&page=1&brand=apple" title="iPhone"> iPhone </a> </li> <li> <a href="https://www.o2.co.uk/shop/apple/iphone-15?osr=ts_iPhone15" title="iPhone 15"> iPhone 15 </a> </li> <li> <a href="https://www.o2.co.uk/apple-watch?osr=ts_applewatch" title="Apple Watch"> Apple Watch </a> </li> <li> <a href="https://www.o2.co.uk/shop/brand/samsung?osr=ts_samsung" title="Samsung"> Samsung </a> </li> <li> <a href="https://www.o2.co.uk/ipad?osr=ts_ipad" title="iPad"> iPad </a> </li> </ul> </div> </div> </div>    <div id="basketFalloutPopupStatus" class="basket-fallout-row"> <div class="basket-fallout-wrapper"> <div class="shop basket-fallout-popup basket-popup-newdesign"> <a href="#" class="close-btn"></a> <div class="readyToCheckout">Ready to check out?</div> <p class="copy">You still have items in your basket. Order by midnight for free next working day delivery.</p> <a href="/shop/basket" class="cta basketUrl">Check out now</a> </div> </div> </div>  <script type="text/javascript"> var acquisitionCheckoutReminderUrl = "https:\/\/www.o2.co.uk\/shop\/ajax\/checkoutReminder"; var upgradeCheckoutReminderUrl = "https:\/\/www.o2.co.uk\/upgrade\/ajax\/checkoutReminder" </script> <script type="text/javascript"> var isYextSearchPersonalEnabled = 1; var yext_personal_apikey = "c8fbc8ee9174a0e02ebb95e4d3b21c57"; var yext_personal_experiencekey = "consumer-answers" var yext_personal_experienceversion = "PRODUCTION" var yext_personal_businessId = "3799191" var yext_personal_redirectUrl = "https:\/\/www.o2.co.uk\/searchresult" </script> <script> document.querySelector('body').classList.remove('signed-in'); document.querySelector('body').classList.remove('signed-out'); $(".hideWhenSignedIn.pipe, .signed-out").show(); </script> </div> </div> </div> </div> </div> </section> </div> <div class="portlet-boundary portlet-boundary_com_o2_custom_breadcrumb_CustomBreadcrumbPortlet_ portlet-static portlet-static-end portlet-barebone " id="p_p_id_com_o2_custom_breadcrumb_CustomBreadcrumbPortlet_"> <span id="p_com_o2_custom_breadcrumb_CustomBreadcrumbPortlet"></span> <section class="portlet mb-0 top-content" id="portlet_com_o2_custom_breadcrumb_CustomBreadcrumbPortlet"> <div class="portlet-content"> <div class="autofit-float autofit-row portlet-header"> <div class="autofit-col autofit-col-end"> <div class="autofit-section"> </div> </div> </div> <div class=" portlet-content-container"> <div class="portlet-body"> <style> .breadCrumbNew .menuCrumbNew li { text-transform: none !important; } </style> <script type="text/javascript"> jQuery( document ).ready(function() { setInterval(updateBreadcrumbTab, 1000); }); function updateBreadcrumbTab() { $('.breadcrumbTab').removeAttr("tabindex"); $('.breadcrumbTab').parent().attr("tabindex","-1"); $('.currentPageTab').attr("tabindex","-1"); } </script> </div> </div> </div> </section> </div> <section id="content" style="" class="termsAndcondition-page"> <h1 class="hide-accessible">O2 Switch Up | Switch to a new phone today | O2</h1> <div component-name="template" class=""> <div class="layout-content portlet-layout" id="main-content" role="main"> <section class="bg-" style=""> <div class="container-fluid px-3 py-3"> <div class="row "> <div class="col-md-12"> <div id="fragment-0-eyxk" > <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_x6BKXwhI0I7r_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_x6BKXwhI0I7r"></span> <section class="portlet mb-0 top-content" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_x6BKXwhI0I7r"> <div class="portlet-content"> <div class="autofit-float autofit-row portlet-header"> <div class="autofit-col autofit-col-end"> <div class="autofit-section"> <div class="visible-interaction"> </div> </div> </div> </div> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="172001-11601879" data-fragments-editor-item-type="fragments-editor-mapped-item"> <div class="journal-content-article " data-analytics-asset-id="11530905" data-analytics-asset-title="Q2-Campaign-Headersuper-xxl_O2-Switch-Up_23.08.2024" data-analytics-asset-type="web-content"> <style type="text/css"> .header-super-bg-gradient-image { background: url('/o/o2-theme/images/header-xxl/headersuper-xxl_bg_slice.jpg') repeat-x 0 0; } </style> <div component-name="headersuperXXL" class=" col-xs-12 col-sm-12 col-md-12 col-lg-12 dark videoHeaderSuper"> <div class="header-super-xxl-grad header-super-bg-gradient-image"> <div class="module header-super-xxl" id="headersuperXXL-1"> <video autoplay="" muted loop="" id="hrd-super-video" data-poster-bp1="" data-poster-dd="" data-poster-bp2="" data-poster-bp3="" data-poster-bp5="" style=""> <source src="" type="video/mp4" data-min-width-mobile=" " data-min-width-dd="" data-min-width-bp2="" data-min-width-bp3="" data-min-width-bp5=""> </video> <img src="https://www.o2.co.uk/documents/456036/0/spacer-100.png/36a10a4a-1e1d-1e9d-4bee-0e59ab082a8d?t=1629873775875" data-min-width-320="/documents/456036/11530506/switch-up-br24-headersuper-xxl-574x2-100424.jpg/a73841d0-f8d7-30c0-db0d-677ced249297?t=1723567016072" data-min-width-575="/documents/456036/11530506/switch-up-br24-headersuper-xxl-814-100424.jpg/d2020697-07ea-1003-107a-e921f80995ef?t=1723567016299" data-min-width-835="/documents/456036/11530506/switch-up-br24-headersuper-xxl-1100-100424.jpg/985a7b04-ff7b-5ca1-8250-6289cba72f71?t=1723567016582" data-min-width-1100="/documents/456036/11530506/switch-up-br24-headersuper-xxl-2000-100424.jpg/a66d2e25-145e-6292-af2c-cb9710a3e8cc?t=1723567057727" data-init-response="" style="" id="headerSuperComponentImage" alt=""> <div class="grid-inner container"> <div class="module-body"> <div class="info"> <h1>O2 Switch Up</h1> <p class="intro"></p> <p>Only O2 Switch Up gives you the flexibility to swap your phone after 90 days, without having to pay off your contract</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </div> </div> </section> <section class="bg-" style=""> <div class="container px-3 py-3"> <div class="row "> <div class="col-md-12"> <div id="fragment-0-fyei" > <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_GAj2vNKY46dC_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_GAj2vNKY46dC"></span> <section class="portlet mb-0 top-content" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_GAj2vNKY46dC"> <div class="portlet-content"> <div class="autofit-float autofit-row portlet-header"> <div class="autofit-col autofit-col-end"> <div class="autofit-section"> <div class="visible-interaction"> </div> </div> </div> </div> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="172001-6099165" data-fragments-editor-item-type="fragments-editor-mapped-item"> <div class="journal-content-article " data-analytics-asset-id="6067342" data-analytics-asset-title="Spacer-for-FAQs-O2-Switch-Up" data-analytics-asset-type="web-content"> <div component-name="spacer" class="clear-fix" style="height:16px"></div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </div> </div> </section> <section class="bg-" style=""> <div class="container-fluid px-3 py-3"> <div class="row "> <div class="col-md-12"> <div id="fragment-0-izwj" > <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_Q6pk3jqmkSZp_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_Q6pk3jqmkSZp"></span> <section class="portlet mb-0 top-content" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_Q6pk3jqmkSZp"> <div class="portlet-content"> <div class="autofit-float autofit-row portlet-header"> <div class="autofit-col autofit-col-end"> <div class="autofit-section"> <div class="visible-interaction"> </div> </div> </div> </div> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="172001-5907347" data-fragments-editor-item-type="fragments-editor-mapped-item"> <div class="journal-content-article " data-analytics-asset-id="5682541" data-analytics-asset-title="Case-studies - what-is_O2-Switch-Up - 03.08.2023" data-analytics-asset-type="web-content">    <style type="text/css"> {# css for mobile starts#} #genericBg-1697819387 [component="Background"] .bg-img { background:url('') center center no-repeat; } {# css for mobile ends#} {# css for tablet starts#} @media screen and (min-width: 575px) { #genericBg-1697819387 [component="Background"] .bg-img { background:url('') center center no-repeat; } } {# css for tablet ends#} {# css for desktop starts#} @media screen and (min-width: 815px) { #genericBg-1697819387 [component="Background"] .bg-img { background:url('') center center no-repeat; } } @media screen and (min-width: 972px) { #genericBg-1697819387 [component="Background"] .bg-img { background:url('') center center no-repeat; } } @media screen and (min-width: 1100px) { #genericBg-1697819387 [component="Background"] .bg-img { background-color:url('') center center no-repeat; } } {# css for desktop ends#} </style> <div class="Background-container light dark_arrow_pointing_right" id="genericBg-1697819387"> <div class="top-spacer hide"></div> <div component="Background" class="background clipped-wrapper " style="background-color: #F8F8F8;"> <div class="top-mask hide"></div> <div class="bg-color backgroundFixer2000" style="background-color: #F8F8F8;padding-top:0px;"> <div class="container"> <div class=" header-content row"> <div class="col-xs-12 light"> <h2>What is O2 Switch Up?</h2> <p>With O2 Switch Up, you can swap your current phone for a new one every 90 days. It doesn’t matter how long you’ve got left on your current contract – we’ll pay it off for you.</p> </div> </div> <div> </div>  <section class="caseStudiesWrapper Small " component="caseStudiesComponent"> <div class="row"> <div class="col-sm-6 pad smallPadding"> <a href="#how-does-switch-up-work" target="" class="manual-cm-re" manual_cm_re="caseStudies-_-row_col-_-Swap your phone after 90 days"> <div class="caseStudiesComponent "> <div class="row"> <div class="col-xs-12 col-md-12 col-sm-12 boxfixer"> <div class="caseStudiesImageMobile"> <picture data-fileentryid="5702796"><source media="(max-width:300px)" srcset="/o/adaptive-media/image/5702796/Thumbnail-300x300/stay-current-casestudy-v1-210722.jpg?t=1658473543972"><source media="(max-width:574px) and (min-width:300px)" srcset="/o/adaptive-media/image/5702796/Preview-1000x0/stay-current-casestudy-v1-210722.jpg?t=1658473543972"><img class="imgheight" alt="Bubl with a phone" data-fileentryid="5702796" src="/documents/456036/5702793/stay-current-casestudy-v1-210722.jpg/0d4d1b48-d8d5-5593-6eaf-b75a9f0001cb?t=1658473543972"></picture> </div> <div class="caseStudiesImage"> <picture data-fileentryid="5702796"><source media="(max-width:300px)" srcset="/o/adaptive-media/image/5702796/Thumbnail-300x300/stay-current-casestudy-v1-210722.jpg?t=1658473543972"><source media="(max-width:574px) and (min-width:300px)" srcset="/o/adaptive-media/image/5702796/Preview-1000x0/stay-current-casestudy-v1-210722.jpg?t=1658473543972"><img class="imgheight" alt="Bubl with a phone" data-fileentryid="5702796" src="/documents/456036/5702793/stay-current-casestudy-v1-210722.jpg/0d4d1b48-d8d5-5593-6eaf-b75a9f0001cb?t=1658473543972"></picture> </div> <div class="caseStudiesContent" style="background-color: #FFFFFF; border-bottom:4px solid #FFFFFF;"> <h3>Swap your phone after 90 days</h3> <p>With O2 Switch Up, you can swap your current phone for any of the latest and greatest, or one you've been eyeing up for a while, every 90 days.</p> <div class="ctaCaser"> <span class="ctaIcon"></span> <span class="ctaText">How it works</span> </div> </div> </div> </div> </div> </a> </div> <div class="col-sm-6 pad smallPadding"> <a href="#here" target="" class="manual-cm-re" manual_cm_re="caseStudies-_-row_col-_-Nothing to pay off"> <div class="caseStudiesComponent"> <div class="row"> <div class="col-xs-12 col-md-12 col-sm-12 boxfixer"> <div class="caseStudiesImageMobile"> <picture data-fileentryid="5702808"><source media="(max-width:300px)" srcset="/o/adaptive-media/image/5702808/Thumbnail-300x300/freedom-casestudy-2-210722.jpg?t=1658473544453"><source media="(max-width:574px) and (min-width:300px)" srcset="/o/adaptive-media/image/5702808/Preview-1000x0/freedom-casestudy-2-210722.jpg?t=1658473544453"><img class="imgheight" alt="List on a piece of paper" data-fileentryid="5702808" src="/documents/456036/5702793/freedom-casestudy-2-210722.jpg/476fe467-179a-4f27-7b76-32a82d438541?t=1658473544453"></picture> </div> <div class="caseStudiesImage"> <picture data-fileentryid="5702808"><source media="(max-width:300px)" srcset="/o/adaptive-media/image/5702808/Thumbnail-300x300/freedom-casestudy-2-210722.jpg?t=1658473544453"><source media="(max-width:574px) and (min-width:300px)" srcset="/o/adaptive-media/image/5702808/Preview-1000x0/freedom-casestudy-2-210722.jpg?t=1658473544453"><img class="imgheight" alt="List on a piece of paper" data-fileentryid="5702808" src="/documents/456036/5702793/freedom-casestudy-2-210722.jpg/476fe467-179a-4f27-7b76-32a82d438541?t=1658473544453"></picture> </div> <div class="caseStudiesContent" style="background-color: #FFFFFF; border-bottom:4px solid [" #952d98","#ff66cc","#ff3333","#ff6633","#ffcc00","#99cc00","#00cccc"];"=""> <h3>Nothing to pay off</h3> <p>It doesn’t matter how long you’ve got left on your current contract – we’ll pay it off for you.</p> <div class="ctaCaser"> <span class="ctaIcon"></span> <span class="ctaText">Find out more</span> </div> </div> </div> </div> </div> </a> </div> <div class="col-sm-6 pad smallPadding"> <a href="https://www.o2.co.uk/help/pay-monthly/o2-switch-up-condition-guide" target="" class="manual-cm-re" manual_cm_re="caseStudies-_-row_col-_-Recycle and reuse"> <div class="caseStudiesComponent"> <div class="row"> <div class="col-xs-12 col-md-12 col-sm-12 boxfixer"> <div class="caseStudiesImageMobile"> <picture data-fileentryid="5702820"><source media="(max-width:300px)" srcset="/o/adaptive-media/image/5702820/Thumbnail-300x300/recycle-casestudy-v3-060722.jpg?t=1658473544880"><source media="(max-width:574px) and (min-width:300px)" srcset="/o/adaptive-media/image/5702820/Preview-1000x0/recycle-casestudy-v3-060722.jpg?t=1658473544880"><img class="imgheight" alt="Recycle icon" data-fileentryid="5702820" src="/documents/456036/5702793/recycle-casestudy-v3-060722.jpg/fbe15edd-d72e-a7d7-1e83-e843dac2328f?t=1658473544880"></picture> </div> <div class="caseStudiesImage"> <picture data-fileentryid="5702820"><source media="(max-width:300px)" srcset="/o/adaptive-media/image/5702820/Thumbnail-300x300/recycle-casestudy-v3-060722.jpg?t=1658473544880"><source media="(max-width:574px) and (min-width:300px)" srcset="/o/adaptive-media/image/5702820/Preview-1000x0/recycle-casestudy-v3-060722.jpg?t=1658473544880"><img class="imgheight" alt="Recycle icon" data-fileentryid="5702820" src="/documents/456036/5702793/recycle-casestudy-v3-060722.jpg/fbe15edd-d72e-a7d7-1e83-e843dac2328f?t=1658473544880"></picture> </div> <div class="caseStudiesContent" style="background-color: #FFFFFF; border-bottom:4px solid [" #952d98","#ff66cc","#ff3333","#ff6633","#ffcc00","#99cc00","#00cccc"];"=""> <h3>Recycle and reuse</h3> <p>We’ll check that your phone’s in good condition, then refurbish it and give it a new home as one of our Like New phones.</p> <div class="ctaCaser"> <span class="ctaIcon"></span> <span class="ctaText">Learn more</span> </div> </div> </div> </div> </div> </a> </div> </div> </section>  </div> </div> <div class="bottom-mask hide"></div> </div> <div class="bottom-spacer hide"></div> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </div> </div> </section> <section class="bg-" style=""> <div class="container-fluid px-3 py-3"> <div class="row "> <div class="col-md-12"> <div id="fragment-0-kqdb" > <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_Iu6xO04uT4ro_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_Iu6xO04uT4ro"></span> <section class="portlet mb-0 top-content" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_Iu6xO04uT4ro"> <div class="portlet-content"> <div class="autofit-float autofit-row portlet-header"> <div class="autofit-col autofit-col-end"> <div class="autofit-section"> <div class="visible-interaction"> </div> </div> </div> </div> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="172001-11175457" data-fragments-editor-item-type="fragments-editor-mapped-item"> <div class="journal-content-article " data-analytics-asset-id="11082444" data-analytics-asset-title="Generic Background - How-to-get_O2-Switch-Up_Ultimate_27.06.2024" data-analytics-asset-type="web-content">    <style type="text/css"> {# css for mobile starts#} #here [component="Background"] .bg-img { background:url('') center center no-repeat; } {# css for mobile ends#} {# css for tablet starts#} @media screen and (min-width: 575px) { #here [component="Background"] .bg-img { background:url('') center center no-repeat; } } {# css for tablet ends#} {# css for desktop starts#} @media screen and (min-width: 815px) { #here [component="Background"] .bg-img { background:url('') center center no-repeat; } } @media screen and (min-width: 972px) { #here [component="Background"] .bg-img { background:url('') center center no-repeat; } } @media screen and (min-width: 1100px) { #here [component="Background"] .bg-img { background-color:url('') center center no-repeat; } } {# css for desktop ends#} </style> <div class="Background-container light " id="here"> <div class="top-spacer hide"></div> <div component="Background" class="background clipped-wrapper " style="background-color: #F8F8F8;"> <div class="top-mask hide"></div> <div class="bg-color backgroundFixer2000" style="background-color: #F8F8F8;padding-top:20px;"> <div class="container"> <div class="row header-content"> <div class="col-xs-12 light"> <h2>How to get O2 Switch Up</h2> </div> </div> <div component-name="textarea" id=""> <div class="default-content-container"> <div class=" left textarea-component"> <center> <p>O2 Switch Up is included with Plus Plans at no extra cost, or you can add it to a Classic Plan as a Bolt On for £6.99 a month.</p> </center> </div> </div> </div>  <div class="row"> <div component-name="promoM" data-qa-component-name-promom-new-to-o2?="" class=" col-xs-12 col-sm-6 col-md-6 col-lg-6" id=""> <div id="promoM-856208183" class="module promo short light videoPromo genericPromo"> <video autoplay="" muted loop="" id="hrd-promo-video" poster="" data-poster-bp1="" data-poster-dd="" data-poster-bp2="" data-poster-bp3="" data-poster-bp5="" style=""> <source src="" type="video/mp4" data-min-width-mobile="" data-min-width-dd="" data-min-width-bp2="" data-min-width-bp3="" data-min-width-bp5=""> </video> <a href="https://www.o2.co.uk/shop/phones#sort=content.sorting.featured&page=1" title="Shop now" target="_self" manual_cm_re="promoMShort-_-row_col-_-New to O2?" class=""> <img src="/documents/456036/4911892/galaxy-s21-promo-m-short-574x2-190422.jpg/afe001d8-611d-7022-bc03-f42b43d2f8d4?t=1650446843807" data-min-width-320="/documents/456036/4911892/galaxy-s21-promo-m-short-574-190422.jpg/9b8870fd-4ab2-5a7a-c2c8-bad73bd6d707?t=1650446844628" data-min-width-575="/documents/456036/6169681/galaxy-s21-promo-m-short-814-120922.png/ec8c5c73-300d-7ff8-864b-4472f0feebcd?t=1662974767289" data-min-width-835="/documents/456036/4911892/galaxy-s21-promo-m-short-1100-190422.jpg/4fb25566-5c28-879b-aeea-4e9491a8747a?t=1650446844377" data-min-width-1100="/documents/456036/4911892/galaxy-s21-promo-m-short-1100-190422.jpg/4fb25566-5c28-879b-aeea-4e9491a8747a?t=1650446844377" data-init-response="" style="display:none;" id="promoComponentImage" alt="Samsung Galaxy S21"> <div class="module-body"> <div class="info" data-qa-promo-info=""> <h3>New to O2?</h3> <p>Take a look at the phones and plans that are eligible for O2 Switch Up.</p> <p class="product-cta">Shop now</p> </div> </div> </a> </div> </div> <style type="text/css"> .no-js #promoM-856208183 img{ content: url("/documents/456036/4911892/galaxy-s21-promo-m-short-574-190422.jpg/9b8870fd-4ab2-5a7a-c2c8-bad73bd6d707?t=1650446844628"); } @media screen and (min-width:575px){ .no-js #promoM-856208183 img{ content: url("/documents/456036/6169681/galaxy-s21-promo-m-short-814-120922.png/ec8c5c73-300d-7ff8-864b-4472f0feebcd?t=1662974767289"); } } @media screen and (min-width:815px){ .no-js #promoM-856208183 img{ content: url("/documents/456036/4911892/galaxy-s21-promo-m-short-1100-190422.jpg/4fb25566-5c28-879b-aeea-4e9491a8747a?t=1650446844377"); } } @media screen and (min-width:1100px){ .no-js #promoM-856208183 img{ content: url("/documents/456036/4911892/galaxy-s21-promo-m-short-1100-190422.jpg/4fb25566-5c28-879b-aeea-4e9491a8747a?t=1650446844377"); } } </style> <div component-name="promoM" data-qa-component-name-promom-existing-customer?="" class=" col-xs-12 col-sm-6 col-md-6 col-lg-6" id=""> <div id="promoM-1533532190" class="module promo short light videoPromo genericPromo"> <video autoplay="" muted loop="" id="hrd-promo-video" poster="" data-poster-bp1="" data-poster-dd="" data-poster-bp2="" data-poster-bp3="" data-poster-bp5="" style=""> <source src="" type="video/mp4" data-min-width-mobile="" data-min-width-dd="" data-min-width-bp2="" data-min-width-bp3="" data-min-width-bp5=""> </video> <a href="https://accounts.o2.co.uk/signin" title="Sign in" target="_self" manual_cm_re="promoMShort-_-row_col-_-Existing customer?" class=""> <img src="/documents/456036/5543009/my-o2-promo-m-short-574x2-130622.jpg/e41d0170-5c31-3cd2-e335-e0721005d75d?t=1656074914693" data-min-width-320="/documents/456036/5543009/my-o2-promo-m-short-574-130622.jpg/cde5359d-b5ed-9d3f-74a4-96dbf84d6083?t=1656074914496" data-min-width-575="/documents/456036/6169681/my-o2-promo-m-short-814-120922.png/29507df7-af77-2280-36b6-9bc051baddfe?t=1662974769261" data-min-width-835="/documents/456036/5543009/my-o2-promo-m-short-1100-130622.jpg/4c448123-3815-08a5-e462-c13ce2bb7bd6?t=1656074914277" data-min-width-1100="/documents/456036/5543009/my-o2-promo-m-short-1100-130622.jpg/4c448123-3815-08a5-e462-c13ce2bb7bd6?t=1656074914277" data-init-response="" style="display:none;" id="promoComponentImage" alt="My O2 on phones"> <div class="module-body"> <div class="info" data-qa-promo-info=""> <h3>Existing customer?</h3> <p>Sign in to My O2 to check out your upgrade options.</p> <p class="product-cta">Sign in</p> </div> </div> </a> </div> </div> <style type="text/css"> .no-js #promoM-1533532190 img{ content: url("/documents/456036/5543009/my-o2-promo-m-short-574-130622.jpg/cde5359d-b5ed-9d3f-74a4-96dbf84d6083?t=1656074914496"); } @media screen and (min-width:575px){ .no-js #promoM-1533532190 img{ content: url("/documents/456036/6169681/my-o2-promo-m-short-814-120922.png/29507df7-af77-2280-36b6-9bc051baddfe?t=1662974769261"); } } @media screen and (min-width:815px){ .no-js #promoM-1533532190 img{ content: url("/documents/456036/5543009/my-o2-promo-m-short-1100-130622.jpg/4c448123-3815-08a5-e462-c13ce2bb7bd6?t=1656074914277"); } } @media screen and (min-width:1100px){ .no-js #promoM-1533532190 img{ content: url("/documents/456036/5543009/my-o2-promo-m-short-1100-130622.jpg/4c448123-3815-08a5-e462-c13ce2bb7bd6?t=1656074914277"); } } </style> <div component-name="promoM" data-qa-component-name-promom-upgrade-with-o2-switch-up="" class=" col-xs-12 col-sm-6 col-md-6 col-lg-6" id=""> <div id="promoM-1307466088" class="module promo short light videoPromo genericPromo"> <video autoplay="" muted loop="" id="hrd-promo-video" poster="" data-poster-bp1="" data-poster-dd="" data-poster-bp2="" data-poster-bp3="" data-poster-bp5="" style=""> <source src="" type="video/mp4" data-min-width-mobile="" data-min-width-dd="" data-min-width-bp2="" data-min-width-bp3="" data-min-width-bp5=""> </video> <a href="https://www.o2.co.uk/help/pay-monthly/upgrade-with-o2-switch-up" title="O2 Switch Up guide" target="_self" manual_cm_re="promoMShort-_-row_col-_-Upgrade with O2 Switch Up" class=""> <img src="/documents/1106106/10184504/Upgrading-with-O2-SwitchUp-promo-m-short-574x2-040923.jpg/f1533233-7802-c664-b662-dd3089c0413b?t=1693908022279" data-min-width-320="/documents/1106106/10184504/Upgrading-with-O2-SwitchUp-promo-m-short-574-040923.jpg/ccbff214-3635-dff5-58a0-e2b1ef15d890?t=1693908022709" data-min-width-575="/documents/1106106/10184504/Upgrading-with-O2-SwitchUp-promo-m-short-814-040923.jpg/7244a8f9-49bf-a8b5-fe76-2959c348a8a1?t=1693908022598" data-min-width-835="/documents/1106106/10184504/Upgrading-with-O2-SwitchUp-promo-m-short-1100-040923+%281%29.jpg/c0d4f9d6-ec4e-eed7-c6e3-6ab34471a26f?t=1693908022498" data-min-width-1100="/documents/1106106/10184504/Upgrading-with-O2-SwitchUp-promo-m-short-1100-040923.jpg/3a279298-84d5-f8f4-4ccd-874dd1a763b3?t=1693908022393" data-init-response="" style="display:none;" id="promoComponentImage" alt="Person cleaning a phone with a cloth"> <div class="module-body"> <div class="info" data-qa-promo-info=""> <h3>Upgrade with O2 Switch Up</h3> <p>It's quick and easy. Take a look at our step-by-step guide.</p> <p class="product-cta">O2 Switch Up guide</p> </div> </div> </a> </div> </div> <style type="text/css"> .no-js #promoM-1307466088 img{ content: url("/documents/1106106/10184504/Upgrading-with-O2-SwitchUp-promo-m-short-574-040923.jpg/ccbff214-3635-dff5-58a0-e2b1ef15d890?t=1693908022709"); } @media screen and (min-width:575px){ .no-js #promoM-1307466088 img{ content: url("/documents/1106106/10184504/Upgrading-with-O2-SwitchUp-promo-m-short-814-040923.jpg/7244a8f9-49bf-a8b5-fe76-2959c348a8a1?t=1693908022598"); } } @media screen and (min-width:815px){ .no-js #promoM-1307466088 img{ content: url("/documents/1106106/10184504/Upgrading-with-O2-SwitchUp-promo-m-short-1100-040923+%281%29.jpg/c0d4f9d6-ec4e-eed7-c6e3-6ab34471a26f?t=1693908022498"); } } @media screen and (min-width:1100px){ .no-js #promoM-1307466088 img{ content: url("/documents/1106106/10184504/Upgrading-with-O2-SwitchUp-promo-m-short-1100-040923.jpg/3a279298-84d5-f8f4-4ccd-874dd1a763b3?t=1693908022393"); } } </style> <div component-name="promoM" data-qa-component-name-promom-get-a-plus-plan="" class=" col-xs-12 col-sm-6 col-md-6 col-lg-6" id=""> <div id="promoM-1724154339" class="module promo short dark videoPromo genericPromo"> <video autoplay="" muted loop="" id="hrd-promo-video" poster="" data-poster-bp1="" data-poster-dd="" data-poster-bp2="" data-poster-bp3="" data-poster-bp5="" style=""> <source src="" type="video/mp4" data-min-width-mobile="" data-min-width-dd="" data-min-width-bp2="" data-min-width-bp3="" data-min-width-bp5=""> </video> <a href="https://www.o2.co.uk/plus-plans" title="Find out more" target="_self" manual_cm_re="promoMShort-_-row_col-_-Get a Plus Plan" class=""> <img src="/documents/1106106/10184504/Plus-Plans-promo-m-short-574x2-040923.jpg/324d8773-ac49-a2ac-763b-930c0f3aa60a?t=1693908022814" data-min-width-320="/documents/1106106/10184504/Plus-Plans-promo-m-short-574-040923.jpg/90223ea1-a803-0719-ab37-536ae70bb9f8?t=1693908023281" data-min-width-575="/documents/1106106/10184504/Plus-Plans-promo-m-short-814-040923.jpg/559f600d-ecce-16a1-991c-fdb5168c2b6a?t=1693908023135" data-min-width-835="/documents/1106106/10184504/Plus-Plans-promo-m-short-1100-040923+%281%29.jpg/53d7e893-1734-fdef-af99-4c3560c2697d?t=1693908023025" data-min-width-1100="/documents/1106106/10184504/Plus-Plans-promo-m-short-1100-040923.jpg/b181fd6c-a938-8e05-bb6c-4043b7688ad3?t=1693908022919" data-init-response="" style="display:none;" id="promoComponentImage" alt="Bubl holding a smartphone with Plus Plans on the screen"> <div class="module-body"> <div class="info" data-qa-promo-info=""> <h3>Get a Plus Plan</h3> <p>Supercharge your Airtime Plan with perks worth up to £350.</p> <p class="product-cta">Find out more</p> </div> </div> </a> </div> </div> <style type="text/css"> .no-js #promoM-1724154339 img{ content: url("/documents/1106106/10184504/Plus-Plans-promo-m-short-574-040923.jpg/90223ea1-a803-0719-ab37-536ae70bb9f8?t=1693908023281"); } @media screen and (min-width:575px){ .no-js #promoM-1724154339 img{ content: url("/documents/1106106/10184504/Plus-Plans-promo-m-short-814-040923.jpg/559f600d-ecce-16a1-991c-fdb5168c2b6a?t=1693908023135"); } } @media screen and (min-width:815px){ .no-js #promoM-1724154339 img{ content: url("/documents/1106106/10184504/Plus-Plans-promo-m-short-1100-040923+%281%29.jpg/53d7e893-1734-fdef-af99-4c3560c2697d?t=1693908023025"); } } @media screen and (min-width:1100px){ .no-js #promoM-1724154339 img{ content: url("/documents/1106106/10184504/Plus-Plans-promo-m-short-1100-040923.jpg/b181fd6c-a938-8e05-bb6c-4043b7688ad3?t=1693908022919"); } } </style> </div>   <style> @media screen and (max-width: 575px) { [component~=Background] .container .row .padding_for_button { margin-top: 20px; } } </style>  </div> </div> <div class="bottom-mask hide"></div> </div> <div class="bottom-spacer hide"></div> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </div> </div> </section> <section class="bg-" style=""> <div class="container px-3 py-3"> <div class="row "> <div class="col-md-12"> <div id="fragment-0-odrk" > </div> </div> </div> </div> </section> <section class="bg-" style=""> <div class="container px-3 py-3"> <div class="row "> <div class="col-md-12"> <div id="fragment-0-ogth" > <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_u7T8wfGAHhDn_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_u7T8wfGAHhDn"></span> <section class="portlet mb-0 top-content" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_u7T8wfGAHhDn"> <div class="portlet-content"> <div class="autofit-float autofit-row portlet-header"> <div class="autofit-col autofit-col-end"> <div class="autofit-section"> <div class="visible-interaction"> </div> </div> </div> </div> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="172001-11175480" data-fragments-editor-item-type="fragments-editor-mapped-item"> <div class="journal-content-article " data-analytics-asset-id="11082587" data-analytics-asset-title="Ultimate Plan - Promo-XXL-Short - 78416 - 27.06.2024" data-analytics-asset-type="web-content"> <div component-name="promo4XL" data-qa-component-name-promo4xl-grab-an-ultimate-plan="" class="" id=""> <div id="promo4XL-437784930" class="module promo short dark videoPromo genericPromo"> <video autoplay="" muted loop="" id="hrd-promo-video" poster="" data-poster-bp1="" data-poster-dd="" data-poster-bp2="" data-poster-bp3="" data-poster-bp5="" style=""> <source src="" type="video/mp4" data-min-width-mobile="" data-min-width-dd="" data-min-width-bp2="" data-min-width-bp3="" data-min-width-bp5=""> </video> <a href="/ultimate-plan" title="Learn more" target="" manual_cm_re="promo4XLShort-_-row_col-_-Grab an Ultimate Plan" class=""> <img src="/documents/456036/11092647/BAU-43931-Ultimate-promo-xxl-short-574x2-170524.jpg/46e39659-fe24-fe7d-25b5-38820ad0aa8b?t=1718696565397" data-min-width-320="/documents/456036/11092647/BAU-43931-Ultimate-promo-xxl-short-574-170524.jpg/5ed8531e-94fa-846c-a203-734c2611e7eb?t=1718696565137" data-min-width-575="/documents/456036/11092647/BAU-43931-Ultimate-promo-xxl-short-814-170524.jpg/4b0b4a59-2bfe-c395-abaf-98efe07ae217?t=1718696565631" data-min-width-835="/documents/456036/11092647/BAU-43931-Ultimate-promo-xxl-short-1100-170524.jpg/f21bee09-7e31-cd26-3c29-6a3bfb742e72?t=1718696564880" data-min-width-1100="/documents/456036/11092647/BAU-43931-Ultimate-promo-xxl-short-1100-170524.jpg/f21bee09-7e31-cd26-3c29-6a3bfb742e72?t=1718696564880" data-init-response="" style="display:none;" id="promoComponentImage" alt="Man jumping into the sea"> <div class="module-body"> <h3>Grab an Ultimate Plan </h3> <p> Getting the very best of O2 has never been easier </p> <p class="product-cta">Learn more</p> </div> </a> </div> </div> <style type="text/css"> .no-js #promo4XL-437784930 img{ content: url("/documents/456036/11092647/BAU-43931-Ultimate-promo-xxl-short-574x2-170524.jpg/46e39659-fe24-fe7d-25b5-38820ad0aa8b?t=1718696565397"); } @media screen and (min-width:575px){ .no-js #promo4XL-437784930 img{ content: url("/documents/456036/11092647/BAU-43931-Ultimate-promo-xxl-short-814-170524.jpg/4b0b4a59-2bfe-c395-abaf-98efe07ae217?t=1718696565631"); } } @media screen and (min-width:815px){ .no-js #promo4XL-437784930 img{ content: url("/documents/456036/11092647/BAU-43931-Ultimate-promo-xxl-short-1100-170524.jpg/f21bee09-7e31-cd26-3c29-6a3bfb742e72?t=1718696564880"); } } @media screen and (min-width:1100px){ .no-js #promo4XL-437784930 img{ content: url("/documents/456036/11092647/BAU-43931-Ultimate-promo-xxl-short-1100-170524.jpg/f21bee09-7e31-cd26-3c29-6a3bfb742e72?t=1718696564880"); } } </style> </div> </div> </div> </div> </div> </section> </div> </div> </div> </div> </div> </section> <section class="bg-" style=""> <div class="container px-3 py-3"> <div class="row "> <div class="col-md-12"> <div id="fragment-0-bydj" > <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_kA2lpYpIcNT1_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_kA2lpYpIcNT1"></span> <section class="portlet mb-0 top-content" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_kA2lpYpIcNT1"> <div class="portlet-content"> <div class="autofit-float autofit-row portlet-header"> <div class="autofit-col autofit-col-end"> <div class="autofit-section"> <div class="visible-interaction"> </div> </div> </div> </div> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="172001-6099165" data-fragments-editor-item-type="fragments-editor-mapped-item"> <div class="journal-content-article " data-analytics-asset-id="6067342" data-analytics-asset-title="Spacer-for-FAQs-O2-Switch-Up" data-analytics-asset-type="web-content"> <div component-name="spacer" class="clear-fix" style="height:16px"></div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </div> </div> </section> <section class="bg-" style=""> <div class="container px-3 py-3"> <div class="row "> <div class="col-md-12"> <div id="fragment-0-cyvu" > <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_4DtTwlnaWftA_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_4DtTwlnaWftA"></span> <section class="portlet mb-0 top-content" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_4DtTwlnaWftA"> <div class="portlet-content"> <div class="autofit-float autofit-row portlet-header"> <div class="autofit-col autofit-col-end"> <div class="autofit-section"> <div class="visible-interaction"> </div> </div> </div> </div> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="172001-11175468" data-fragments-editor-item-type="fragments-editor-mapped-item"> <div class="journal-content-article " data-analytics-asset-id="11082609" data-analytics-asset-title="FAQs - O2-Switch-Up - Ultimate - 27.06.2024" data-analytics-asset-type="web-content"> <div class="pd-redesign-wrapper pd-redesign-grid"> <div class="container faq-container"> <div component-name="faq_version_2" data-qa-faq-component class=""> <div class="module faq no-hover " id="faqs_version2"> <h2>FAQs</h2> <div class="module-body col-12 col-sm-6 col-sm-offset-1 col-md-offset-0 col-md-12 col-lg-12"> <dl class="faq-description-list"> <dt id="whats-o2-switch-up" class="" data-qa-question-whats-o2-switch-up tabindex="0"><span>What’s O2 Switch Up?</span></dt> <dd data-qa-answer-whats-o2-switch-up><p>With O2 Switch Up, you can swap your current phone for a new one every 90 days (as long as it’s in good condition).</p></dd> <hr> <dt id="how-does-switch-up-work" class="" data-qa-question-how-does-switch-up-work tabindex="0"><span>How does Switch Up work?</span></dt> <dd data-qa-answer-how-does-switch-up-work><p>O2 Switch Up is included with Plus Plans and Ultimate Plans at no extra cost, or you can add it to a Classic Plan as a Bolt On for £6.99 a month.<br> <br> Once you’ve got Switch Up, you can pop into an O2 store to swap on the spot. Or if you’d rather switch by post, just give us a call on 202 or sign in to <a href="https://app.adjust.com/jsr?url=https%3A%2F%2F5wwx.adj.st%2Flink%2Fupgrade-options%3F%26adjust_deeplink_js%3D1%26adj_t%3Dy28ntef%26adj_campaign%3DSwitchUpDay2WebBanner%26adj_adgroup%3DSwitchUpDay2%26adj_creative%3DSwitchUpDay2%26adj_fallback%3Dhttps://www.o2.co.uk/apps/my-o2%26adj_redirect%3Dhttps://www.o2.co.uk/apps/my-o2%3Futm_source%3DWebsite%3Futm_medium%3DSwitchUpDay2WebBanner%3Futm_campaign%3DSwitchUpDay2" rel="noopener noreferrer">My O2</a> to get started.<br> <br> Once we’ve checked it’s in good nick, we’ll pay off your current contract and you’ll take out a Plus Plan or Ultimate Plan for whichever phone you’ve picked. Don’t forget you’ll need to take out another plan with Switch Up included or add it to a Classic Plan as a Bolt On for £6.99.<br> <br> If your phone doesn’t meet our grading criteria, we’ll let you know what other options are available.<br> <br> If you don’t return your old phone, you will continue to pay for that phone’s device plan until it ends – along with your new one.<br> <br> Just so you know, Switch Up isn’t available on Classic Plans or SIM Only plans.</p></dd> <hr> <dt id="how-can-i-get-switch-up" class="" data-qa-question-how-can-i-get-switch-up tabindex="0"><span>How can I get Switch Up?</span></dt> <dd data-qa-answer-how-can-i-get-switch-up><p>You can get O2 Switch Up in an <a href="/storelocator" rel="noopener noreferrer">O2 store</a>,  <a href="/shop" rel="noopener noreferrer">our website</a>, by signing in to <a href="https://app.adjust.com/jsr?url=https%3A%2F%2F5wwx.adj.st%2Flink%2Fupgrade-options%3F%26adjust_deeplink_js%3D1%26adj_t%3Dy28ntef%26adj_campaign%3DSwitchUpDay2WebBanner%26adj_adgroup%3DSwitchUpDay2%26adj_creative%3DSwitchUpDay2%26adj_fallback%3Dhttps://www.o2.co.uk/apps/my-o2%26adj_redirect%3Dhttps://www.o2.co.uk/apps/my-o2%3Futm_source%3DWebsite%3Futm_medium%3DSwitchUpDay2WebBanner%3Futm_campaign%3DSwitchUpDay2" rel="noopener noreferrer">My O2</a> or calling us for free from on O2 phone or landline on <a href="tel:0808 002 0202">0808 002 0202</a>.<br> <br> You'll need to take out or upgrade to a new Custom Plan. If you choose a Plus Plan or an Ultimate Plan, you'll automatically get O2 Switch Up at no extra cost, or you can choose to add it as a Bolt On to any other Classic Plan for an additional £6.99 a month.<br> <br> Just so you know, Switch Up isn’t available on our SIM Only plans.<br> <br> When you're ready to Switch Up, find out <a href="/help/pay-monthly/upgrade-with-o2-switch-up">how to upgrade with O2 Switch Up</a> and <a href="/help/pay-monthly/o2-switch-up-condition-guide">what condition your device needs to be in</a>.</p></dd> <hr> <dt id="what-do-i-have-to-buy-to-get-switch-up" class="" data-qa-question-what-do-i-have-to-buy-to-get-switch-up tabindex="0"><span>What do I have to buy to get Switch Up?</span></dt> <dd data-qa-answer-what-do-i-have-to-buy-to-get-switch-up><p>You'll need to take out or upgrade to a new custom plan with the phone you choose (including our Like New range).  </p> <p>If you choose a Plus Plan or an Ultimate Plan, you'll automatically get O2 Switch Up at no extra cost, or you can choose to add it as a Bolt On to a Classic Plan for an additional £6.99 a month.</p> <p>O2 Switch Up isn’t compatible with laptops, tablets, smartwatches or any other connected devices.<br>  </p></dd> <hr> <dt id="can-i-add-switch-up-partway-through-my-plan" class="" data-qa-question-can-i-add-switch-up-partway-through-my-plan tabindex="0"><span>Can I add Switch Up partway through my plan?</span></dt> <dd data-qa-answer-can-i-add-switch-up-partway-through-my-plan><p>If you’re on a Plus Plan or Ultimate Plan, you’ll automatically get O2 Switch Up when your plan begins.</p> <p>If you’re on a Classic Plan, you can only add the Switch Up Bolt On when you first take it out, or if you’re still within your 14-day change of mind period.</p> <p>You can upgrade your custom plan early by paying off your remaining balance and taking out a new Plus Plan or Ultimate Plan (getting Switch Up automatically at no extra cost) or a Classic Plan (and adding Switch Up as a Bolt On for an additional monthly cost).<br>  </p></dd> <hr> <dt id="where-can-i-swap-my-phone" class="" data-qa-question-where-can-i-swap-my-phone tabindex="0"><span>Where can I swap my phone?</span></dt> <dd data-qa-answer-where-can-i-swap-my-phone><p>Head to any O2 store to swap your current phone for a new one. You can find your nearest store by heading to <a href="/storelocator">o2.co.uk/storelocator</a>.<br> <br> Or if you’d rather switch by post, just give us a call on 202 or log into <a href="https://app.adjust.com/jsr?url=https%3A%2F%2F5wwx.adj.st%2Flink%2Fupgrade-options%3F%26adjust_deeplink_js%3D1%26adj_t%3Dy28ntef%26adj_campaign%3DSwitchUpDay2WebBanner%26adj_adgroup%3DSwitchUpDay2%26adj_creative%3DSwitchUpDay2%26adj_fallback%3Dhttps://www.o2.co.uk/apps/my-o2%26adj_redirect%3Dhttps://www.o2.co.uk/apps/my-o2%3Futm_source%3DWebsite%3Futm_medium%3DSwitchUpDay2WebBanner%3Futm_campaign%3DSwitchUpDay2" rel="noopener noreferrer">My O2</a> to get started.<br> <br> If you try to complete your Switch Up via phone or online and this cannot be processed for any reason that isn’t your fault (e.g. due to a technical issue), you may have to go to one of our stores to complete your Switch Up request instead.</p></dd> <hr> <dt id="when-can-i-swap-my-current-phone-for-a-new-one" class="" data-qa-question-when-can-i-swap-my-current-phone-for-a-new-one tabindex="0"><span>When can I swap my current phone for a new one?</span></dt> <dd data-qa-answer-when-can-i-swap-my-current-phone-for-a-new-one><p>You can swap to a new phone every 90 days with O2 Switch Up.</p></dd> <hr> <dt id="where-can-i-find-terms-and-conditions-for-o2-switch-up" class="" data-qa-question-where-can-i-find-terms-and-conditions-for-o2-switch-up tabindex="0"><span>Where can I find Terms and Conditions for O2 Switch Up?</span></dt> <dd data-qa-answer-where-can-i-find-terms-and-conditions-for-o2-switch-up><p><a href="/termsandconditions/mobile/o2-switch-up">View our terms and conditions</a>.</p></dd> <hr> </dl> <input type="hidden" id="mainEntity" name="mainentity" value="{"@type": "Question","name": "What’s O2 Switch Up?","acceptedAnswer": {"@type": "Answer","text": "<p>With O2 Switch Up, you can swap your current phone for a new one every 90 days (as long as it’s in good condition).<\/p>"}},{"@type": "Question","name": "How does Switch Up work?","acceptedAnswer": {"@type": "Answer","text": "<p>O2 Switch Up is included with Plus Plans and Ultimate Plans at no extra cost, or you can add it to a Classic Plan as a Bolt On for £6.99 a month.<br />\n<br />\nOnce you’ve got Switch Up, you can pop into an O2 store to swap on the spot. Or if you’d rather switch by post, just give us a call on 202 or sign in to <a href=\"https://app.adjust.com/jsr?url=https%3A%2F%2F5wwx.adj.st%2Flink%2Fupgrade-options%3F%26adjust_deeplink_js%3D1%26adj_t%3Dy28ntef%26adj_campaign%3DSwitchUpDay2WebBanner%26adj_adgroup%3DSwitchUpDay2%26adj_creative%3DSwitchUpDay2%26adj_fallback%3Dhttps://www.o2.co.uk/apps/my-o2%26adj_redirect%3Dhttps://www.o2.co.uk/apps/my-o2%3Futm_source%3DWebsite%3Futm_medium%3DSwitchUpDay2WebBanner%3Futm_campaign%3DSwitchUpDay2\" rel=\"noopener noreferrer\">My O2<\/a> to get started.<br />\n<br />\nOnce we’ve checked it’s in good nick, we’ll pay off your current contract and you’ll take out a Plus Plan or Ultimate Plan for whichever phone you’ve picked. Don’t forget you’ll need to take out another plan with Switch Up included or add it to a Classic Plan as a Bolt On for £6.99.<br />\n<br />\nIf your phone doesn’t meet our grading criteria, we’ll let you know what other options are available.<br />\n<br />\nIf you don’t return your old phone, you will continue to pay for that phone’s device plan until it ends – along with your new one.<br />\n<br />\nJust so you know, Switch Up isn’t available on Classic Plans or SIM Only plans.<\/p>"}},{"@type": "Question","name": "How can I get Switch Up?","acceptedAnswer": {"@type": "Answer","text": "<p>You can get O2 Switch Up in an <a href=\"/storelocator\" rel=\"noopener noreferrer\">O2 store<\/a>,  <a href=\"/shop\" rel=\"noopener noreferrer\">our website<\/a>, by signing in to <a href=\"https://app.adjust.com/jsr?url=https%3A%2F%2F5wwx.adj.st%2Flink%2Fupgrade-options%3F%26adjust_deeplink_js%3D1%26adj_t%3Dy28ntef%26adj_campaign%3DSwitchUpDay2WebBanner%26adj_adgroup%3DSwitchUpDay2%26adj_creative%3DSwitchUpDay2%26adj_fallback%3Dhttps://www.o2.co.uk/apps/my-o2%26adj_redirect%3Dhttps://www.o2.co.uk/apps/my-o2%3Futm_source%3DWebsite%3Futm_medium%3DSwitchUpDay2WebBanner%3Futm_campaign%3DSwitchUpDay2\" rel=\"noopener noreferrer\">My O2<\/a> or calling us for free from on O2 phone or landline on <a href=\"tel:0808 002 0202\">0808 002 0202<\/a>.<br />\n<br />\nYou'll need to take out or upgrade to a new Custom Plan. If you choose a Plus Plan or an Ultimate Plan, you'll automatically get O2 Switch Up at no extra cost, or you can choose to add it as a Bolt On to any other Classic Plan for an additional £6.99 a month.<br />\n<br />\nJust so you know, Switch Up isn’t available on our SIM Only plans.<br />\n<br />\nWhen you're ready to Switch Up, find out <a href=\"/help/pay-monthly/upgrade-with-o2-switch-up\">how to upgrade with O2 Switch Up<\/a> and <a href=\"/help/pay-monthly/o2-switch-up-condition-guide\">what condition your device needs to be in<\/a>.<\/p>"}},{"@type": "Question","name": "What do I have to buy to get Switch Up?","acceptedAnswer": {"@type": "Answer","text": "<p>You'll need to take out or upgrade to a new custom plan with the phone you choose (including our Like New range).  <\/p>\n\n<p>If you choose a Plus Plan or an Ultimate Plan, you'll automatically get O2 Switch Up at no extra cost, or you can choose to add it as a Bolt On to a Classic Plan for an additional £6.99 a month.<\/p>\n\n<p>O2 Switch Up isn’t compatible with laptops, tablets, smartwatches or any other connected devices.<br />\n <\/p>"}},{"@type": "Question","name": "Can I add Switch Up partway through my plan?","acceptedAnswer": {"@type": "Answer","text": "<p>If you’re on a Plus Plan or Ultimate Plan, you’ll automatically get O2 Switch Up when your plan begins.<\/p>\n\n<p>If you’re on a Classic Plan, you can only add the Switch Up Bolt On when you first take it out, or if you’re still within your 14-day change of mind period.<\/p>\n\n<p>You can upgrade your custom plan early by paying off your remaining balance and taking out a new Plus Plan or Ultimate Plan (getting Switch Up automatically at no extra cost) or a Classic Plan (and adding Switch Up as a Bolt On for an additional monthly cost).<br />\n <\/p>"}},{"@type": "Question","name": "Where can I swap my phone?","acceptedAnswer": {"@type": "Answer","text": "<p>Head to any O2 store to swap your current phone for a new one. You can find your nearest store by heading to <a href=\"/storelocator\">o2.co.uk/storelocator<\/a>.<br />\n<br />\nOr if you’d rather switch by post, just give us a call on 202 or log into <a href=\"https://app.adjust.com/jsr?url=https%3A%2F%2F5wwx.adj.st%2Flink%2Fupgrade-options%3F%26adjust_deeplink_js%3D1%26adj_t%3Dy28ntef%26adj_campaign%3DSwitchUpDay2WebBanner%26adj_adgroup%3DSwitchUpDay2%26adj_creative%3DSwitchUpDay2%26adj_fallback%3Dhttps://www.o2.co.uk/apps/my-o2%26adj_redirect%3Dhttps://www.o2.co.uk/apps/my-o2%3Futm_source%3DWebsite%3Futm_medium%3DSwitchUpDay2WebBanner%3Futm_campaign%3DSwitchUpDay2\" rel=\"noopener noreferrer\">My O2<\/a> to get started.<br />\n<br />\nIf you try to complete your Switch Up via phone or online and this cannot be processed for any reason that isn’t your fault (e.g. due to a technical issue), you may have to go to one of our stores to complete your Switch Up request instead.<\/p>"}},{"@type": "Question","name": "When can I swap my current phone for a new one?","acceptedAnswer": {"@type": "Answer","text": "<p>You can swap to a new phone every 90 days with O2 Switch Up.<\/p>"}},{"@type": "Question","name": "Where can I find Terms and Conditions for O2 Switch Up?","acceptedAnswer": {"@type": "Answer","text": "<p><a href=\"/termsandconditions/mobile/o2-switch-up\">View our terms and conditions<\/a>.<\/p>"}}"> </div> <div data-qa-button-wrapper class="button-section col-xs-6 col-sm-6 col-sm-offset-1 col-md-offset-0 col-md-12 col-lg-12"> <div class="row"> <div class="button-wrapper"> <a class="supportinglink1" href="/help/pay-monthly/o2-switch-up-faqs" target="" manual_cm_re="faq_version_2-_-row_col-_-FAQs" tabindex="0"> <div data-qa-cta class="supportinglink"> See all FAQs </div> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </div> </div> </section> <section class="bg-" style=""> <div class="container px-3 py-3"> <div class="row "> <div class="col-md-12"> <div 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'\x2fc\x2fportal\x2frender_portlet\x3fp_l_id\x3d8341\x26p_p_id\x3dcom_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_u7T8wfGAHhDn\x26p_p_lifecycle\x3d0\x26p_t_lifecycle\x3d0\x26p_p_state\x3dnormal\x26p_p_mode\x3dview\x26p_p_col_id\x3dnull\x26p_p_col_pos\x3dnull\x26p_p_col_count\x3dnull\x26p_p_static\x3d1\x26p_p_isolated\x3d1\x26currentURL\x3d\x252Fweb\x252Fo2static\x252Fo2-switch-up', refreshURLData: {} } ); Liferay.Portlet.register('com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_x6BKXwhI0I7r'); Liferay.Portlet.onLoad( { canEditTitle: false, columnPos: 0, isStatic: 'end', namespacedId: 'p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_x6BKXwhI0I7r_', portletId: 'com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_x6BKXwhI0I7r', refreshURL: '\x2fc\x2fportal\x2frender_portlet\x3fp_l_id\x3d8341\x26p_p_id\x3dcom_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_x6BKXwhI0I7r\x26p_p_lifecycle\x3d0\x26p_t_lifecycle\x3d0\x26p_p_state\x3dnormal\x26p_p_mode\x3dview\x26p_p_col_id\x3dnull\x26p_p_col_pos\x3dnull\x26p_p_col_count\x3dnull\x26p_p_static\x3d1\x26p_p_isolated\x3d1\x26currentURL\x3d\x252Fweb\x252Fo2static\x252Fo2-switch-up', refreshURLData: {} } ); Liferay.Loader.require('metal-dom/src/all/dom', function(metalDomSrcAllDom) { (function(){ var dom = metalDomSrcAllDom; (function() {var $ = AUI.$;var _ = AUI._; var focusInPortletHandler = dom.delegate( document, 'focusin', '.portlet', function(event) { dom.addClasses(dom.closest(event.delegateTarget, '.portlet'), 'open'); } ); var focusOutPortletHandler = dom.delegate( document, 'focusout', '.portlet', function(event) { dom.removeClasses(dom.closest(event.delegateTarget, '.portlet'), 'open'); } ); })();})(); });AUI().use('liferay-menu', 'liferay-notice', 'aui-base', 'liferay-session', 'liferay-poller', function(A) {(function() {var $ = AUI.$;var _ = AUI._; if (A.UA.mobile) { Liferay.Util.addInputCancel(); } })();(function() {var $ = AUI.$;var _ = AUI._; new Liferay.Menu(); var liferayNotices = Liferay.Data.notices; for (var i = 1; i < liferayNotices.length; i++) { new Liferay.Notice(liferayNotices[i]); } })();(function() {var $ = AUI.$;var _ = AUI._; Liferay.Session = new Liferay.SessionBase( { autoExtend: true, redirectOnExpire: false, redirectUrl: 'https\x3a\x2f\x2fwww\x2eo2\x2eco\x2euk\x2fweb\x2fguest', sessionLength: 900, sessionTimeoutOffset: 70, warningLength: 0 } ); })();}); // ]]> </script> <link data-senna-track="temporary" href="/o/portal-search-web/css/main.css?browserId=ie&themeId=o2theme_WAR_o2theme&minifierType=css&languageId=en_GB&t=1663777956000" rel="stylesheet" type="text/css" /> <link data-senna-track="temporary" href="/o/site-navigation-menu-web/css/main.css?browserId=ie&themeId=o2theme_WAR_o2theme&minifierType=css&languageId=en_GB&t=1663777938000" rel="stylesheet" type="text/css" /> <link data-senna-track="temporary" href="/o/product-navigation-product-menu-web/css/main.css?browserId=ie&themeId=o2theme_WAR_o2theme&minifierType=css&languageId=en_GB&t=1663778092000" rel="stylesheet" type="text/css" /> <link data-senna-track="temporary" href="/o/com.liferay.product.navigation.user.personal.bar.web/css/main.css?browserId=ie&themeId=o2theme_WAR_o2theme&minifierType=css&languageId=en_GB&t=1663778092000" rel="stylesheet" type="text/css" /> <link data-senna-track="temporary" href="/o/staging-bar-web/css/main.css?browserId=ie&themeId=o2theme_WAR_o2theme&minifierType=css&languageId=en_GB&t=1663778034000" rel="stylesheet" type="text/css" /> <script data-senna-track="permanent" src="/o/staging-bar-web/js/staging.js?browserId=ie&minifierType=js&languageId=en_GB&t=1663778034000" type="text/javascript"></script> <script data-senna-track="permanent" src="/o/staging-bar-web/js/staging_branch.js?browserId=ie&minifierType=js&languageId=en_GB&t=1663778034000" type="text/javascript"></script> <script data-senna-track="permanent" src="/o/staging-bar-web/js/staging_version.js?browserId=ie&minifierType=js&languageId=en_GB&t=1663778034000" type="text/javascript"></script> <script src="https://www.o2.co.uk/o/o2-theme/js/main.js?browserId=ie&minifierType=js&languageId=en_GB&t=1731526648000" type="text/javascript"></script> <script type="text/javascript"> // <![CDATA[ AUI().use( 'aui-base', function(A) { var frameElement = window.frameElement; if (frameElement && frameElement.getAttribute('id') === 'simulationDeviceIframe') { A.getBody().addClass('lfr-has-simulation-panel'); } } ); // ]]> </script><script type="text/javascript"> // <![CDATA[ Liferay.Loader.require('frontend-js-tooltip-support-web@2.0.5/index', function(frontendJsTooltipSupportWeb205Index) { (function(){ var TooltipSupport = frontendJsTooltipSupportWeb205Index; (function() { try { TooltipSupport.default() } catch (err) { console.error(err); } })();})(); }); // ]]> </script> </body> </html>

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