Complaints and Returns | Polytrade Global

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class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=745,756"> <span>Conectori fibr膬 optic膬</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=745,757"> <span>Patch cord fibra optica</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=745,758"> <span>Pigtail fibr膬 optic膬</span> </a> </li> </ul> </div> </div> </li> <li class="mm-cat-level-1"> <div class="cat-level-title"> <a class="mm-title" href="#"> <span class="icon"> <img src="//polytradewebsite-1fa39.kxcdn.com/web/image/megamenu.categories_menu_lines/2/image?unique=411f093" alt="Dulapuri 葯i cutii" loading="lazy"/> </span> <span>Dulapuri 葯i cutii</span> </a> </div> <div class="mm-cat-level-2"> <div class="mm-cat-level-2-inner row"> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=167,28"> <span>Dulapuri</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=167,29"> <span>Panouri electrice</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=167,851"> <span>Tablouri electrice modulare</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=167,759"> <span>Cutii de jonc葲iune</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=167,30"> <span>Doze pardoseala</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=167,31"> <span>Camine vizitare</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=167,760"> <span>Cutie terminal膬 fibr膬 optic膬 FTTx</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=167,761"> <span>Cutie man葯onare fibr膬 optica FTTx </span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=167,762"> <span>Prize perete fibr膬 optic膬 FTTx</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=167,763"> <span>Patch panel fibr膬 optic膬</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=167,764"> <span>Splitter fibr膬 optic膬 </span> </a> </li> </ul> </div> </div> </li> <li class="mm-cat-level-1"> <div class="cat-level-title"> <a class="mm-title" href="#"> <span class="icon"> <img src="//polytradewebsite-1fa39.kxcdn.com/web/image/megamenu.categories_menu_lines/3/image?unique=2365f70" alt="Sistem management cabluri" loading="lazy"/> </span> <span>Sistem management cabluri</span> </a> </div> <div class="mm-cat-level-2"> <div class="mm-cat-level-2-inner row"> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=168,854"> <span>Tuburi instalatii electrice</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=168,34"> <span>Canal cablu</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=168,38"> <span>Jgheab scar膬</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=168,39"> <span>Jgheab s芒rm膬</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=168,40"> <span>Jgheab standard</span> </a> </li> </ul> </div> </div> </li> <li class="mm-cat-level-1"> <div class="cat-level-title"> <a class="mm-title" href="#"> <span class="icon"> <img src="//polytradewebsite-1fa39.kxcdn.com/web/image/megamenu.categories_menu_lines/55/image?unique=5a8447d" alt="Materiale de construc葲ie" loading="lazy"/> </span> <span>Materiale de construc葲ie</span> </a> </div> <div class="mm-cat-level-2"> <div class="mm-cat-level-2-inner row"> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=766,767"> <span>Aditivi</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=766,768"> <span>Adezivi</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=766,769"> <span>Protec葲ii anticorozive</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=766,770"> <span>Sisteme antistatice</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=766,771"> <span>Acoperiri, plac膬ri 葯i finisaje</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=766,772"> <span>R膬葯ini epoxidice</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=766,773"> <span>Vat膬 mineral膬 </span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=766,774"> <span>Vopsele 葯i pigmen葲i </span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=766,775"> <span>R膬葯ini poliuretanice</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=766,776"> <span>Membrane pentru acoperi葯uri 葯i funda葲ii</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=766,777"> <span>Termoizola葲ie</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=766,778"> <span>Hidroizolare</span> </a> </li> </ul> </div> </div> </li> <li class="mm-cat-level-1"> <div class="cat-level-title"> <a class="mm-title" href="#"> <span class="icon"> <img src="//polytradewebsite-1fa39.kxcdn.com/web/image/megamenu.categories_menu_lines/4/image?unique=0c70d3f" alt="Cabluri si conductoare de energie" loading="lazy"/> </span> <span>Cabluri si conductoare de energie</span> </a> </div> <div class="mm-cat-level-2 mm-mega-3"> <div class="mm-cat-level-2-inner row"> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=169,41"> <span>H05VV-F</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=169,42"> <span>H07RN-F</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=169,43"> <span>H07V-U [R] [K]</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=169,44"> <span>N2XBY</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=169,45"> <span>N2XH</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=169,46"> <span>N2XS(FL)Y [2Y]</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=169,47"> <span>RV-K</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=169,48"> <span>NA2XBY</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=169,49"> <span>NA2XH</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=169,170"> <span>NA2XS(FL)Y [2Y]</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=169,171"> <span>NA2XY</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=169,172"> <span>NHXH</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=169,779"> <span>JH(ST)H</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=169,780"> <span>JY(ST)Y</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=169,781"> <span>LiYCY</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=169,825"> <span>SJTOW</span> </a> </li> </ul> </div> </div> </li> <li class="mm-cat-level-1"> <div class="cat-level-title"> <a class="mm-title" href="#"> <span class="icon"> <img src="//polytradewebsite-1fa39.kxcdn.com/web/image/megamenu.categories_menu_lines/185/image?unique=0c70d3f" alt="Conductoare Electrice" loading="lazy"/> </span> <span>Conductoare Electrice</span> </a> </div> <div class="mm-cat-level-2 mm-mega-3"> <div class="mm-cat-level-2-inner row"> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=836,737"> <span>AAAC</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=836,830"> <span>AAAC-Z</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=836,738"> <span>AAC</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=836,829"> <span>AACSR</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=836,842"> <span>AACSR-AW</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=836,831"> <span>ACCC</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=836,832"> <span>ACS</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=836,833"> <span>ACSR</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=836,841"> <span>ACSR-AW</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=836,843"> <span>ACSR-TP</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=836,844"> <span>ACSR-Z</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=836,739"> <span>ACSS</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=836,845"> <span>ACSS-AW</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=836,846"> <span>ACSS-TW</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=836,742"> <span>Fire Otel Zincate</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=836,834"> <span>GTACSR</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=836,835"> <span>KTACSR-AW</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=836,840"> <span>KTACSR-TW</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=836,838"> <span>STACIR</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=836,847"> <span>STACIR-TW</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=836,743"> <span>TACSR</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=836,839"> <span>ZTACSR</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=836,740"> <span>Funie din aluminiu</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=836,741"> <span>Funie din cupru</span> </a> </li> </ul> </div> </div> </li> <li class="mm-cat-level-1"> <div class="cat-level-title"> <a class="mm-title" href="#"> <span class="icon"> <img src="//polytradewebsite-1fa39.kxcdn.com/web/image/megamenu.categories_menu_lines/5/image?unique=0c70d3f" alt="Echipamente electrice" loading="lazy"/> </span> <span>Echipamente electrice</span> </a> </div> <div class="mm-cat-level-2 mm-mega-3"> <div class="mm-cat-level-2-inner row"> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=181,782"> <span>Baterii </span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=181,848"> <span>BESS</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=181,182"> <span>Intreruptoare automate 葯i relee electrice</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=181,850"> <span>Intreruptoare cu reinchidere</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=181,852"> <span>Prize TV</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=181,853"> <span>Prize de date</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=181,183"> <span>Separatoare</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=181,184"> <span>Generatoare industriale</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=181,811"> <span>Generatoare portabile</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=181,828"> <span>Statii electrice portabile</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=181,823"> <span>Kituri fotovoltaice</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=181,784"> <span>Panouri solare</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=181,858"> <span>Statii de incarcare EV</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=181,783"> <span>Invertoare</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=181,785"> <span>Intrerupatoare si Comutatoare</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=181,185"> <span>Transformatoare</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=181,786"> <span>UPS</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=181,857"> <span>AVR</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=181,787"> <span>Turbine de v芒nt</span> </a> </li> </ul> </div> </div> </li> <li class="mm-cat-level-1"> <div class="cat-level-title"> <a class="mm-title" href="#"> <span class="icon"> <img src="//polytradewebsite-1fa39.kxcdn.com/web/image/megamenu.categories_menu_lines/6/image?unique=0c70d3f" alt="Izolatoare 葯i lan葲uri de izolatoare" loading="lazy"/> </span> <span>Izolatoare 葯i lan葲uri de izolatoare</span> </a> </div> <div class="mm-cat-level-2"> <div class="mm-cat-level-2-inner row"> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=186,187"> <span>Distantiere interfazice</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=186,188"> <span>Izolatoare sus葲inere</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=186,189"> <span>Lanturi de izolatoare</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=186,190"> <span>Izolatoare de sus葲inere 葯i 卯ntindere</span> </a> </li> </ul> </div> </div> </li> <li class="mm-cat-level-1"> <div class="cat-level-title"> <a class="mm-title" href="#"> <span class="icon"> <img src="//polytradewebsite-1fa39.kxcdn.com/web/image/megamenu.categories_menu_lines/7/image?unique=0c70d3f" alt="Structuri metalice" loading="lazy"/> </span> <span>Structuri metalice</span> </a> </div> <div class="mm-cat-level-2"> <div class="mm-cat-level-2-inner row"> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=191,36"> <span>Canale metalice</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=191,192"> <span>Structuri metalice specifice</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=191,193"> <span>Structuri metalice pentru panouri solare</span> </a> </li> </ul> </div> </div> </li> <li class="mm-cat-level-1"> <div class="cat-level-title"> <a class="mm-title" href="#"> <span class="icon"> <img src="//polytradewebsite-1fa39.kxcdn.com/web/image/megamenu.categories_menu_lines/8/image?unique=0c70d3f" alt="Echipament personal 葯i de protec葲ie" loading="lazy"/> </span> <span>Echipament personal 葯i de protec葲ie</span> </a> </div> <div class="mm-cat-level-2"> <div class="mm-cat-level-2-inner row"> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=744,789"> <span>Detectoare</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=744,790"> <span>Dozatoare 葯i prosoape </span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=744,791"> <span>Produse de unic膬 folosin葲膬 </span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=744,788"> <span>葮or葲uri, man葯ete 葯i man葯oane de protec葲ie</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=744,792"> <span>C膬葯ti 葯i dopuri pentru urechi</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=744,793"> <span>Du葯uri de urgen葲膬</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=744,794"> <span>Filtre 葯i m膬葯ti</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=744,795"> <span>Costume ignifuge</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=744,796"> <span>M膬nu葯i</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=744,797"> <span>Centuri, hamuri 葯i curele</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=744,798"> <span>C膬葯ti, 葯epci 葯i glugi</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=744,799"> <span>Produse de igien膬</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=744,800"> <span>Jachete, geci 葯i veste</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=744,801"> <span>Truse de siguran葲膬 medical膬</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=744,802"> <span>M膬葯ti, ochelari 葯i viziere de protec葲ie</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=744,803"> <span>Indicatoare de siguran葲膬</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=744,804"> <span>Pantofi 葯i ghete</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=744,805"> <span>Tricouri 葯i bluze</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=744,806"> <span>Pantaloni 葯i salopete</span> </a> </li> </ul> </div> </div> </li> <li class="mm-cat-level-1"> <div class="cat-level-title"> <a class="mm-title" href="#"> <span class="icon"> <img src="//polytradewebsite-1fa39.kxcdn.com/web/image/megamenu.categories_menu_lines/9/image?unique=0c70d3f" alt="St芒lpi 葯i turnuri " loading="lazy"/> </span> <span>St芒lpi 葯i turnuri </span> </a> </div> <div class="mm-cat-level-2"> <div class="mm-cat-level-2-inner row"> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=194,195"> <span>St芒lpi z膬breli葲i din compozit</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=194,197"> <span>St芒lpi z膬breli葲i metalici</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=194,198"> <span>St芒lpi metalici</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=194,196"> <span>St芒lpi din compozit</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=194,199"> <span>St芒lpi din lemn</span> </a> </li> </ul> </div> </div> </li> <li class="mm-cat-level-1"> <div class="cat-level-title"> <a class="mm-title" href="#"> <span class="icon"> <img src="//polytradewebsite-1fa39.kxcdn.com/web/image/megamenu.categories_menu_lines/10/image?unique=0c70d3f" alt="Cabluri telecom" loading="lazy"/> </span> <span>Cabluri telecom</span> </a> </div> <div class="mm-cat-level-2"> <div class="mm-cat-level-2-inner row"> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=200,201"> <span>ADSS</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=200,202"> <span>DROP</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=200,203"> <span>HYBRID</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=200,204"> <span>Ethernet LAN Cat.6A</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=200,807"> <span>Cabluri coaxiale</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=200,205"> <span>MASS</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=200,207"> <span>MINICABLE</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=200,209"> <span>MMMP</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=200,210"> <span>OPGW</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=200,206"> <span>MICROCABLE</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=200,211"> <span>OPUG</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=200,212"> <span>RISER</span> </a> </li> </ul> </div> </div> </li> <li class="mm-cat-level-1"> <div class="cat-level-title"> <a class="mm-title" href="#"> <span class="icon"> <img src="//polytradewebsite-1fa39.kxcdn.com/web/image/megamenu.categories_menu_lines/11/image?unique=0c70d3f" alt="Echipamente de telecomunica葲ii" loading="lazy"/> </span> <span>Echipamente de telecomunica葲ii</span> </a> </div> <div class="mm-cat-level-2"> <div class="mm-cat-level-2-inner row"> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=214,216"> <span>Unitate re葲ea optic膬</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=214,217"> <span>Rutere</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=214,215"> <span>Convertor media</span> </a> </li> </ul> </div> </div> </li> <li class="mm-cat-level-1"> <div class="cat-level-title"> <a class="mm-title" href="#"> <span class="icon"> <img src="//polytradewebsite-1fa39.kxcdn.com/web/image/megamenu.categories_menu_lines/12/image?unique=0c70d3f" alt="Unelte 葯i instrumente" loading="lazy"/> </span> <span>Unelte 葯i instrumente</span> </a> </div> <div class="mm-cat-level-2"> <div class="mm-cat-level-2-inner row"> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=213,808"> <span>Echipamente testare fibr膬 optic膬</span> </a> </li> </ul> </div> </div> </li> <li class="mm-cat-level-1"> <div class="cat-level-title"> <a class="mm-title" href="#"> <span class="icon"> <img src="//polytradewebsite-1fa39.kxcdn.com/web/image/megamenu.categories_menu_lines/13/image?unique=0c70d3f" alt="Conductoare trac葲iune" loading="lazy"/> </span> <span>Conductoare trac葲iune</span> </a> </div> <div class="mm-cat-level-2"> <div class="mm-cat-level-2-inner row"> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=218,809"> <span>Funii macarale</span> </a> </li> </ul> <ul class="mm-cat-list mm-col"> <li class="mm-label"> <a class="mm-title" href="/ro/shop?categs=218,810"> <span>Chingi 葯i cabluri prindere</span> </a> </li> </ul> </div> </div> </li> </ul> </div> </div> </div> </li> <li class="nav-item"> <a role="menuitem" href="/ro/services" class="nav-link "> <span>Servicii</span> </a> </li> <li class="nav-item dropdown "> <a data-toggle="dropdown" href="#" class="nav-link dropdown-toggle "> <span>Companie</span> </a> <ul class="dropdown-menu" role="menu"> <li class=""> <a role="menuitem" href="/ro/company/about-us" class="dropdown-item "> <span>Despre Noi</span> </a> </li> <li class=""> <a role="menuitem" href="/ro/library" class="dropdown-item "> <span>Librarie</span> </a> </li> <li class=""> <a role="menuitem" href="/ro/references" class="dropdown-item "> <span>Referin葲e</span> </a> </li> <li class=""> <a role="menuitem" href="/ro/blog" class="dropdown-item "> <span>Noutati</span> </a> </li> </ul> </li> <li class="nav-item"> <a role="menuitem" href="/ro/contact" class="nav-link "> <span>Contact</span> </a> </li> <li class="o_offcanvas_logo_container order-last navbar-toggler py-4 order-1 mt-auto text-center border-0"> <a href="/ro/" class="o_offcanvas_logo logo"> <span role="img" aria-label="Logo of Polytrade Global" title="Polytrade Global"><img src="//polytradewebsite-1fa39.kxcdn.com/web/image/website/1/logo/Polytrade%20Global?unique=8eccf95" class="img img-fluid" style="max-width: 200px" alt="Polytrade Global" loading="lazy"/></span> </a> </li> </ul> <div class="nav-menu-extra d-none d-lg-flex"> <div class="js_measurement_system dropdown "> <label class="dropdown-toggle" data-toggle="dropdown" aria-label="Measurement System Switcher" title="Measurement System Switcher" aria-haspopup="true" aria-expanded="true"> <i class="lnr lnr-move"></i> <span>Metric</span> </label> <div class="dropdown-menu" role="menu"> <a role="menuitem" href="/ro/change_measurement_system/metric" class="dropdown-item active"> <span class="switcher_measurement_system">Metric</span> </a> <a role="menuitem" href="/ro/change_measurement_system/imperial" class="dropdown-item "> <span class="switcher_measurement_system">Imperial</span> </a> </div> </div> <div class="js_currency_selector dropdown "> <label class="dropdown-toggle" data-toggle="dropdown" aria-label=" Comutator moned膬 " title=" Comutator moned膬 " aria-haspopup="true" aria-expanded="true"> <i class="lnr lnr-sync"></i> <span>EUR</span> </label> <div class="dropdown-menu" role="menu"> <a role="menuitem" href="/ro/shop/change_pricelist/3" data-pl_id="3" class="dropdown-item active"> <span class="switcher_currency">EUR</span> </a> <a role="menuitem" href="/ro/shop/change_pricelist/4" data-pl_id="4" class="dropdown-item "> <span class="switcher_currency">RON</span> </a> </div> </div> <div class="js_language_selector dropdown"> <label class="dropdown-toggle" data-toggle="dropdown" aria-haspopup="true" aria-expanded="true"> <span class="large-name d-none d-md-inline"> Rom芒n膬</span> <span class="sort-name d-inline d-md-none">ro</span> </label> <div class="dropdown-menu" role="menu"> <a href="/complaints-and-returns" class="js_change_lang dropdown-item " data-url_code="en"> English </a> <a href="/ro/complaints-and-returns" class="js_change_lang dropdown-item active" data-url_code="ro"> Rom芒n膬 </a> </div> </div> </div> </div> </div> </nav> <div class="cart_lines_popup"></div> </header> <main> <div id="wrap" class="oe_structure oe_empty oe_website_sale"> <div class="static-page"> <div class="page-title"> <div class="container py-3"> <div class="row justify-content-between align-items-center"> <div class="col-auto"> <h1>Reclama葲ii 葯i Retururi</h1> </div> <div class="col-auto"> <ul> <li> <a href="/ro/">Acas膬</a> </li> <li class="mx-2">/</li> <li>Reclama葲ii 葯i Retururi</li> </ul> </div> </div> </div> </div> <div class="page-body pt-3"> <div class="container"> <div class="row"> <div class="col-12 mt-3 mb-5"> <div class="p-lg-4 p-3 border bg-white rounded text-justify"> <div class="complaint"> <h3>Reclama葲ii</h3> <ul class="list-unstyled"> <li> Orice reclama葲ie se va adresa Furnizorului in scris prin posta, curier sau la adresa de email <a href="/cdn-cgi/l/email-protection#d3bbb6bfa3b7b6a0b893a3bcbfaaa7a1b2b7b6fdb4bfbcb1b2bf"><span class="__cf_email__" data-cfemail="1e767b726e7a7b6d755e6e7172676a6c7f7a7b307972717c7f72">[email protected]</span></a> sau prin intermediul aplica葲iei de ticketing, disponibila in portalul Clientului/Utilizatorului. </li> <li> Furnizorul va r膬spunde solicit膬rii reclama葲iei Clientului/Utilizatorului prin intermediul Departamentului Suport Client, nu mai t芒rziu de 10 Zile Lucr膬toare de la data primirii acesteia. Furnizorul va informa Clientul/Utilizatorul despre progresul reclama葲iei, 卯n special despre primirea, acceptarea sau respingerea acesteia, prin email/telefon sau prin intermediul platformei, in zona Portal / Cont Client. </li> <li> Durata solu葲ion膬rii reclama葲iei, inclusiv eliminarea defectelor sau 卯nlocuirea Produsului, poate dura, in func葲ie de gravitatea situa葲iei, p芒n膬 la 60 de zile calendaristice, sub condi葲ia, acolo unde este cazul, a asistentei Clientului necesare pentru respectare termenului respectiv. </li> <li> Daca虇 Produsul v芒ndut are un defect, Clientul/Utilizatorul are dreptul sa虇 ceara虇卯nlocuirea Produsului cu unul f膬r膬虇 defecte sau eliminarea defectului, sub forma 卯nlocuirii sau a repar膬rii Produsului. Dac膬卯nlocuirea Produsului sau eliminarea defectului acestuia este imposibil膬 pentru V芒nz膬tor, Clientul/Utilizatorul poate solicita reducerea Pre葲ului Produsului sau, dac膬 defectul este unul substan葲ial, se poate retrage din Contractul la Distan葲膬. </li> <li> At芒t lipsurile cat si diferen葲ele cantitative trebuie reclamate la momentul livr膬rii. </li> <li> Viciile/defectele vizibile ale produsului trebuie aduse la cuno葯tin葲a Furnizorului in maxim doua zile de la data livr膬rii. </li> <li> Viciile/defectele ascunse ale produsului trebuie reclamate in maxim doua zile calendaristice de la data identific膬rii acestora de c膬tre Client, in perioada de garan葲ie. </li> </ul> </div> <div class="return"> <h3>Retur</h3> <ul class="list-unstyled"> <li> Clientul, in cazul in care are calitatea de consumator si a achizi葲ionat produse care sunt eligibile pentru a fi returnate conform legii, poate solicita returul in maxim 14 zile de la data achizi葲ion膬rii lor. </li> <li> In cazul in care Clientul nu are calitatea de consumator, acesta nu este eligibil pentru a efectua returul produselor. Clientul poate solicita returnarea Produselor, si Furnizorul poate sa accepte sau sa refuze o astfel de solicitare, decizia fiind la discre葲ia sa. </li> <li> Pentru a activa op葲iunea de retur a produselor, Clientul trebuie sa notifice Furnizorul de inten葲ia sa prin urm膬toarele mijloace: <ul class="list-unstyled"> <li> <strong>-</strong> Prin formularul disponibil in contul sau din cadrul Platformei </li> <li> <strong>-</strong> Prin modelul formularului de retur care poate fi pus la dispozi葲ia sa de c膬tre Furnizor pe email sau in cadrul Platformei. Formularul poate fi completat si trimis electronic direct c膬tre email<a href="/cdn-cgi/l/email-protection#d0b8b5bca0b4b5a3bb90a0bfbca9a4a2b1b4b5feb7bcbfb2b1bc"> <span class="__cf_email__" data-cfemail="a6cec3cad6c2c3d5cde6d6c9cadfd2d4c7c2c388c1cac9c4c7ca">[email protected]</span></a> </li> </ul> </li> <li> Clientul/Utilizatorul are obliga葲ia de a transmite toate informa葲iile aferente Produsului care face obiectul solicit膬rii de retur, precum: tipul produsului, nr. comanda, cantitatea care va fi returnata, motivul returului. </li> <li> Dup膬 ce Furnizorul a primit solicitarea de retur a Clientului, o va analiza si ii va r膬spunde in maxim 5 zile lucr膬toare f膬c芒ndu-i cunoscuta decizia sa si argumentele aferente. </li> <li> In cazul in care solicitarea de retur este accepta de c膬tre Furnizor, costul transportului cade in sarcina Clientului </li> <li> Pentru claritate, conform dispozi葲iilor art. 16 din Ordonan葲a de Urgen葲膬 a Guvernului nr. 34/2014 privind drepturile consumatorilor 卯n cadrul contractelor 卯ncheiate cu profesioni葯tii, precum 葯i pentru modificarea 葯i completarea unor acte normative, sunt exceptate de la dreptul de retragere din contractul la distan葲膬 (returul Produselor) urm膬toarele: <ul class="list-unstyled"> <li> <strong>-</strong> contractele de prest膬ri de servicii, dup膬 prestarea complet膬 a serviciilor, dac膬 executarea a 卯nceput cu acordul prealabil expres al clientului 葯i dup膬 ce acesta a confirmat c膬 a luat cuno葯tin葲膬 de faptul c膬卯葯i va pierde dreptul la retragere dup膬 executarea complet膬 a contractului de c膬tre Furnizor. </li> <li> <strong>-</strong> 5.8.7.2. furnizarea de produse 葯i/sau servicii al c膬ror pre葲 depinde de fluctua葲iile de pe pia葲a financiar膬 pe care Furnizorul nu le poate controla 葯i care pot avea loc pe parcursul perioadei de retragere. </li> <li> <strong>-</strong> furnizarea de produse confec葲ionate dup膬 specifica葲iile prezentate de Client sau personalizate 卯n mod clar. </li> <li> <strong>-</strong> furnizarea de produse care sunt susceptibile a se deteriora sau a expira rapid. </li> <li> <strong>-</strong> furnizarea de produse sigilate care nu pot fi returnate din motive de protec葲ie a s膬n膬t膬葲ii sau din motive de igien膬葯i care au fost desigilate de Client. </li> <li> <strong>-</strong> furnizarea de produse care sunt, dup膬 livrare, potrivit naturii acestora, inseparabil amestecate cu alte elemente. </li> <li> <strong>-</strong> contractele 卯n cazul c膬rora Clientul a solicitat 卯n mod special Furnizorului s膬 se deplaseze la domiciliul s膬u pentru a efectua lucr膬ri urgente de repara葲ie sau de 卯ntre葲inere. Dac膬, cu ocazia unei astfel de vizite, Furnizorul presteaz膬 alte servicii 卯n afara celor solicitate 卯n mod expres de Client sau furnizeaz膬 alte produse dec芒t piesele de schimb indispensabile pentru executarea lucr膬rilor de 卯ntre葲inere sau de repara葲ie, dreptul de retragere se aplic膬 respectivelor servicii sau produse suplimentare. </li> <li> <strong>-</strong> furnizarea de 卯nregistr膬ri audio sau video sigilate sau de programe informatice sigilate care au fost desigilate dup膬 livrare; </li> <li> <strong>-</strong> 5.8.7.9. furnizarea de ziare, periodice 葯i reviste, cu excep葲ia contractelor de abonament pentru furnizarea de astfel de publica葲ii; </li> <li> <strong>-</strong> furnizarea de con葲inut digital care nu este livrat pe un suport material, dac膬 prestarea a 卯nceput cu acordul prealabil expres al Clientului 葯i dup膬 ce acesta a confirmat c膬 a luat cuno葯tin葲膬 de faptul c膬卯葯i va pierde dreptul la retragere. </li> </ul> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </main> <footer id="bottom" data-anchor="true" data-name="Footer" class="o_footer o_colored_level o_cc o_footer_slideout"> <div id="footer" class="oe_structure"> <section class="footer-top py-3"> <div class="container"> <div class="row align-items-center my-3"> <div class="col-lg-4"> <h3>脦NSCRIE葰I-V膫 PENTRU NEWSLETTER</h3> <p>Avem oferte speciale pentru tine!</p> </div> <div class="col-lg-6 ml-auto footer-subscribe-col o_colored_level"> <div class="s_newsletter_subscribe_form js_subscribe" data-vxml="001" data-list-id="6" data-snippet="s_newsletter_subscribe_form" data-name="Newsletter"> <div class="input-group"> <input type="email" name="email" class="js_subscribe_email form-control" placeholder="e-mailul t膬u..."/> <span class="input-group-append"> <a role="button" href="#" class="btn btn-primary js_subscribe_btn o_default_snippet_text">Abonare!</a> <a role="button" href="#" class="btn btn-success js_subscribed_btn d-none o_default_snippet_text" disabled="disabled">Mul葲umim</a> </span> </div> </div> <p class="footer-subscribe"></p> </div> </div> <div class="row align-items-center"> <div class="col-sm-6 col-lg-3 o_colored_level"> <div class="footer-widget footer-about-widget"> <div class="footer-logo"> <a href="/ro/"> <img src="//polytradewebsite-1fa39.kxcdn.com/web/image/21439-1bdca080/logo_polytrade_partial_white.png" title="Polytrade Global Logo" alt="Polytrade Global Logo" loading="lazy" style="" data-original-id="21438" data-original-src="/web/image/21438-32c210b9/logo_polytrade_partial_white.png" data-mimetype="image/png" data-resize-width="690"/> </a> </div> <h4>Furnizorul dumneavoastr膬 pe m膬sur膬!</h4> </div> </div> <div class="col-sm-6 col-lg-2 ml-lg-auto"> <div class="footer-widget"> <div class="footer-widget-list"> <ul> <li> <a href="/ro/how-to-order" target="_blank">Cum comanzi</a> </li> <li> <a href="/ro/transport-and-payment" target="_blank">Transport 葯i Plat膬</a> </li> <li> <a href="/ro/complaints-and-returns" target="_blank">Reclama葲ii 葯i Retur</a> </li> </ul> </div> </div> </div> <div class="col-sm-6 col-lg-2"> <div class="footer-widget"> <div class="footer-widget-list"> <ul> <li> <a href="/ro/terms-and-conditions" target="_blank">Termeni 葯i condi葲ii</a> </li> <li> <a href="/ro/privacy-policy" target="_blank">Privacy Policy (GDPR)</a> </li> <li> <a href="/ro/cookies-policy" target="_blank">Politica privind cookie-urile</a> </li> </ul> </div> </div> </div> <div class="col-sm-6 col-lg-2"> <div class="footer-widget"> <div class="footer-widget-list"> <ul> <li> <a href="#" onClick="return klaro.show(klaroConfig, true);">Set膬ri cookie</a> </li> <li> <a href="/ro/contact" target="_blank">Contact</a> </li> <li> <a href="https://anpc.ro" target="_blank">ANPC</a> <span class="ml-2 mr-2"> / </span> <a href="https://anpc.ro/ce-este-sal" target="_blank">SAL</a> <span class="ml-2 mr-2"> / </span> <a href="https://ec.europa.eu/consumers/odr" target="_blank">ODR</a> </li> </ul> </div> </div> </div> </div> </div> </section> <section class="footer-middle"> <div class="container"> <div class="row"> <div class="col-12 col-md-5 m-10px-tb"> <div class="footer-feature media"> <div class="icon"> <i class="fa fa-map-o"></i> </div> <div class="media-body"> <span>Sos. 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