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Bitte beantragen Sie die RMA-Nummer 眉ber unser RMA Formular. F眉r jede Ware die zur眉ck geschickt werden soll, muss ein eigenes Formular ausgef眉llt werden.<br /> Bitte verschicken Sie die Waren in der Originalverpackung oder einer geeigneten Schutzverpackung. Die RMA Nummer sollte auf der Verpackung und der Ware vermerkt werden. Warenr眉cksendungen, die die IZT GmbH ohne g眉ltige RMA Nummer erreichen, werden auf Kosten des Senders zur眉ckgeschickt.</p> <h3>Bei Waren mit Garantie</h3> <p>Bitte geben Sie dabei die Seriennummer des Ger盲tes sowie des defekten Teiles an. Ihre RMA Nummer wird Ihnen innerhalb von zwei Werktagen per E-Mail zugesendet. </p> <h3>Bei Waren ohne Garantie</h3> <p>Nach der Pr眉fung Ihrer Ware in unserem Haus erhalten Sie einen Kostenvoranschlag. Die Reparatur Ihrer Waren wird erst durch einen Auftrag von Ihnen 聽ausgel枚st. Nach Erhalt Ihrers Auftrags 眉bermitteln wir Ihnen unsere Auftragsbest盲tigung mit Angabe der Lieferzeit. Bitte geben Sie bei Ihrerm Auftrag unbedingt unsere Angebotsnummer an. </p> <p> <a class="button-green" href="https://www.izt-labs.de/rma-form/">RMA FORMULAR</a> </p> <p> </p> <h2><span class="important">R眉cknahme von Altgr盲ten</span></h2> <p>Die IZT GmbH ist Hersteller von elektrischen Ger盲ten, die gewerblich oder in 枚ffentlichen Einrichtungen genutzt werden (sog. b2b Ger盲te). Wir sind bei der Stiftung EAR (Elektro-Altger盲te-Register) registriert, da wir Elektroger盲te u.a. in Deutschland und in der Europ盲ischen Union vertreiben. Wir 眉bernehmen die Produktverantwortung und bieten unseren Kunden die R眉cknahme und Entsorgung f眉r Altger盲te an.</p> <p>Bitte entnehmen Sie alle wichtigen Informationen unserem <a href="https://www.izt-labs.de/izt/media/Rucknahmekonzept.pdf" target="_blank" rel="noopener">R眉cknahmekonzept</a>.<br /> </p> <h2><span class="important">R眉cknahme von Verpackungsmaterialien</span></h2> <p> Die IZT GmbH legt gro脽en Wert auf Umweltschutz und engagiert sich f眉r die ordnungsgem盲脽e Wiederverwertung von Verpackungsmaterialien. Daher nehmen wir Verpackungen, insbesondere Transportverpackungen, die Sie bei uns erworben haben, gerne kostenfrei zur眉ck.</p> <p>Um den genauen Ablauf der R眉cknahme zu koordinieren, bitten wir Sie, sich im Voraus mit uns in Verbindung zu setzen: <a title="脰ffnet ein Fenster zum Versenden der E-Mail" href="mailto:support@izt-labs.de?Subject=IZT-Verpackungsmaterial">support@izt-labs.de</a></p> </div> <p> </p> </article><!-- #post-## --> </main><!-- .site-main --> </div><!-- .content-area --> </div> <!-- .site-content - HIER ist der Inhalt zu ENDE--> <footer id="footer"> <div class="footer-info flex-container"> <!-- <h3>Get in touch</h3> --> <p><div class="flex-item"> <p> <a class="button-green" href="https://www.izt-labs.de/de/kontakt/">Kontakt</a> </div> <div class="flex-item"> <p> <a class="button-green" href="https://www.izt-labs.de/de/izt-newsletter/">Newsletter</a> </div> <div class="flex-item"> <p> <a href="https://www.youtube.com/@iztinnovationszentrumtelek7995" target="_blank" rel="noopener noreferrer"><img decoding="async" class="alignleft wp-image-4710 size-full" src="https://www.izt-labs.de/izt/media/yt_logo_mono_dark-50px.png" alt="YouTube" width="180" height=""></a> </p> </div> <div class="flex-item"> <p> <a href="https://www.linkedin.com/company/izt-labs" target="_blank" rel="noopener noreferrer"><img decoding="async" class="alignleft wp-image-4708 size-full" src="https://www.izt-labs.de/izt/media/LI-Logo-white-50px.png" alt="LinkedIn" width="180" height=""></a> </p> </div> </p> </div> <hr class="trenner-line"> <div id="footer-sitemap"> <div class="menu-footer02-deutsch-container"><ul id="menu-footer02-deutsch" class="menu"><li id="menu-item-1349" class="menu-item menu-item-type-post_type menu-item-object-post menu-item-1349"><a href="https://www.izt-labs.de/de/support/">Support</a></li> <li id="menu-item-1350" class="menu-item menu-item-type-post_type menu-item-object-post menu-item-1350"><a href="https://www.izt-labs.de/de/karriere/">Karriere</a></li> <li id="menu-item-1352" class="menu-item menu-item-type-post_type menu-item-object-post menu-item-1352"><a href="https://www.izt-labs.de/de/referenzen/">Referenzen</a></li> <li id="menu-item-1353" class="menu-item menu-item-type-post_type menu-item-object-post menu-item-1353"><a href="https://www.izt-labs.de/de/partner/">Partner</a></li> <li id="menu-item-1355" class="menu-item menu-item-type-post_type menu-item-object-post menu-item-1355"><a href="https://www.izt-labs.de/de/datenschutz/">Datenschutz</a></li> <li id="menu-item-1356" class="menu-item menu-item-type-post_type menu-item-object-post menu-item-1356"><a href="https://www.izt-labs.de/de/impressum/">Impressum</a></li> </ul></div> </div> </footer><!-- .site-footer --> <a id="buttonTop" href="#page">top</a> </div><!-- .site-inner --> </div><!-- .site --> <!--copyscapeskip--> <aside id="moove_gdpr_cookie_info_bar" class="moove-gdpr-info-bar-hidden moove-gdpr-align-center moove-gdpr-dark-scheme gdpr_infobar_postion_bottom" aria-label="GDPR Cookie-Banner" style="display: none;"> <div class="moove-gdpr-info-bar-container"> <div class="moove-gdpr-info-bar-content"> <div class="moove-gdpr-cookie-notice"> <p>Wir verwenden Cookies, um dir die bestm枚gliche Erfahrung auf unserer Website zu bieten.</p><p>In den <button data-href="#moove_gdpr_cookie_modal" class="change-settings-button">Einstellungen</button> kannst du erfahren, welche Cookies wir verwenden oder sie ausschalten.</p> <button class="moove-gdpr-infobar-close-btn gdpr-content-close-btn" aria-label="GDPR Cookie-Banner schlie脽en"> <span class="gdpr-sr-only">GDPR Cookie-Banner schlie脽en</span> <i class="moovegdpr-arrow-close"></i> </button> </div> <!-- .moove-gdpr-cookie-notice --> <div class="moove-gdpr-button-holder"> <button class="mgbutton moove-gdpr-infobar-allow-all gdpr-fbo-0" aria-label="Zustimmen" >Zustimmen</button> <button class="mgbutton moove-gdpr-infobar-reject-btn gdpr-fbo-1 " aria-label="Ablehnen">Ablehnen</button> <button class="mgbutton moove-gdpr-infobar-settings-btn change-settings-button gdpr-fbo-2" data-href="#moove_gdpr_cookie_modal" aria-label="Einstellungen">Einstellungen</button> <button class="moove-gdpr-infobar-close-btn gdpr-fbo-3" aria-label="GDPR Cookie-Banner schlie脽en" > <span class="gdpr-sr-only">GDPR Cookie-Banner schlie脽en</span> <i class="moovegdpr-arrow-close"></i> </button> </div> <!-- .button-container --> </div> <!-- moove-gdpr-info-bar-content --> </div> <!-- moove-gdpr-info-bar-container --> </aside> <!-- #moove_gdpr_cookie_info_bar --> <!--/copyscapeskip--> <script type="text/javascript" src="https://www.izt-labs.de/izt/wp-content/plugins/contact-form-7/includes/swv/js/index.js?ver=5.7.7" id="swv-js"></script> <script type="text/javascript" id="contact-form-7-js-extra"> /* <![CDATA[ */ var wpcf7 = {"api":{"root":"https:\/\/www.izt-labs.de\/de\/wp-json\/","namespace":"contact-form-7\/v1"}}; 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