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Customer Success Forum - Zoom Community
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white-arrow"></span> </a> </div> <span id="banner-1" tabindex="0" class="banner-close banner-1"></span> </div> </div> <div id="header-mainbar" class="v2-mainbar"> <div class="header-container"> <a href="/" tabindex="0" id="header-logo-a"> <img alt="community.title" id="community-logo" src="https://community.zoom.com/html/@89FCD579330EAB2BED78F11AB8257868/assets/Community-Logo-EN.svg"> </a> <ul role="menubar" id="main-menubar" class="menubar" aria-label=""> <li role="none" class="dropdown-li"> <a href="javascript:void(0);" class="dropdown-link" tabindex="0" aria-label='Products'>Products<span class="dropdown-caret"></span></a> <div role="menu" id="product-dropdown" aria-label="" class="menu header-dropdown v2-dropdown"> <div class="v2-dropdown-visible"> <div class="v2-inner"> <div class="product-top-callout"> <img class="product-icon" src="/html/assets/AICompanion-WithEmblem.svg" style=""> <div class="product-top-text"> <p>Empowering you to increase productivity, improve team effectiveness, and enhance skills.</p> <a href="https://www.zoom.com/en/ai-assistant/" class="">Learn more</a> </div> </div> <div class="product-icons-container"> <div class="product-icons-left"> <div class="left-icons-header icons-header"> <a href="https://www.zoom.com/en/products/collaboration-tools/"> <img class="zm-workplace-logo" src="/html/assets/blue-zoom-logo.svg"><h2>Workplace</h2><img class="arrow-icon" src="/html/assets/link-arrow-blue.svg"> </a> </div> <div class="left-icons-body icons-body"> <div class="col-1"> <div class="product-group"> <h5>Communication</h5> <ul> <li><a href="https://www.zoom.com/en/products/virtual-meetings/"><img src="/html/assets/nav_meetings_icon.svg"><span>Meetings</span></a></li> <li><a href="https://www.zoom.com/en/products/team-chat/"><img src="/html/assets/nav_chat_icon.svg"><span>Team Chat</span></a></li> <li><a href="https://www.zoom.com/en/products/voip-phone/"><img src="/html/assets/nav_phone_icon.svg"><span>Phone</span></a></li> <li><a href="https://www.zoom.com/en/products/email-calendar/"><img src="/html/assets/nav_mail_icon.svg"><span>Mail & Calendar</span></a></li> <li><a href="https://www.zoom.com/en/products/appointment-scheduler/"><img src="/html/assets/nav_scheduler_icon.svg"><span>Scheduler</span></a></li> </ul> </div> </div> <div class="col-2"> <div class="product-group"> <h5>Productivity</h5> <ul> <li><a href="https://www.zoom.com/en/products/collaborative-docs/"><img src="/html/assets/nav_docs_icon.svg"><span>Docs</span></a></li> <li><a href="https://www.zoom.com/en/products/online-whiteboard/"><img src="/html/assets/nav_whiteboard_icon.svg"><span>Whiteboard</span></a></li> <li><a href="https://www.zoom.com/en/products/video-recording/"><img src="/html/assets/nav_clips_icon.svg"><span>Clips</span></a></li> <li><a href="https://www.zoom.com/en/products/productivity/"><img src="/html/assets/nav_notes_icon.svg"><span>Notes</span></a></li> </ul> </div> <div class="product-group"> <h5>Apps & Integration</h5> <ul> <li><a href="https://zoom.us/workplace-apps"><img src="/html/assets/nav_app_icon.svg"><span>App Marketplace</span></a></li> </ul> </div> </div> <div class="col-3"> <div class="product-group"> <h5>Spaces</h5> <ul> <li><a href="https://www.zoom.com/en/products/meeting-rooms/"><img src="/html/assets/nav_rooms_icon.svg"><span>Rooms</span></a></li> <li><a href="https://www.zoom.com/en/products/meeting-rooms/features/workspace/"><img src="/html/assets/nav_workspace_reservation_icon.svg"><span>Workspace Reservation</span></a></li> <li><a href="https://www.zoom.com/en/products/meeting-rooms/features/workspace/"><img src="/html/assets/nav_digital_signage_icon.svg"><span>Digital Signage</span></a></li> <li><a href="https://www.zoom.com/en/products/meeting-rooms/features/workspace/#visitor-management"><img src="/html/assets/nav_visitor_management_icon.svg"><span>Visitor Management</span></a></li> </ul> </div> <div class="product-group"> <h5>Employee Engagement</h5> <ul> <li><a href="https://www.zoom.com/en/products/workvivo/"><img src="/html/assets/nav_workvivo_icon.svg"><span>Workvivo</span></a></li> </ul> </div> </div> </div> </div> <div class="product-icons-right"> <div class="right-icons-header icons-header"> <a href="https://www.zoom.com/en/products/business-services/"><h2>Business Services</h2><img class="arrow-icon" src="/html/assets/link-arrow-blue.svg"></a> </div> <div class="right-icons-body icons-body"> <div class="product-group grp-1"> <h5>Customer Care</h5> <ul> <li><a href="https://www.zoom.com/en/products/contact-center/"><img src="/html/assets/nav_contact_center_icon.svg"><span>Contact Center</span></a></li> <li><a href="https://www.zoom.com/en/products/contact-center/features/virtual-agent/"><img src="/html/assets/nav_virtual_agent_icon.svg"><span>Virtual Agent</span></a></li> <li><a href="https://www.zoom.com/en/products/contact-center/features/workforce-engagement-management/"><img src="/html/assets/nav_workforce_engagement_icon.svg"><span>Workforce Engagement</span></a></li> </ul> </div> <div class="product-group grp-2"> <h5>Sales</h5> <ul> <li><a href="https://www.zoom.com/en/products/conversation-intelligence/"><img src="/html/assets/nav_revenue_accelerator_icon.svg"><span>Revenue Accelerator</span></a></li> </ul> </div> <div class="product-group grp-3"> <h5>Marketing</h5> <ul> <li><a href="https://www.zoom.com/en/products/event-platform/"><img src="/html/assets/nav_events_icon.svg"><span>Events</span></a></li> <li><a href="https://www.zoom.com/en/products/single-session-events/"><img src="/html/assets/nav_sessions_icon.svg"><span>Sessions</span></a></li> <li><a href="https://www.zoom.com/en/products/webinars/"><img src="/html/assets/nav_webinars_icon.svg"><span>Webinars</span></a></li> </ul> </div> <div class="product-group grp-4"> <h5>Developer Tools</h5> <ul> <li><a href="https://www.zoom.com/en/video-sdk/"><img src="/html/assets/nav_api_icon.svg"><span>APIs & SDKs</span></a></li> </ul> </div> </div> </div> </div> </div> </div> <div class="v2-dropdown-ctas"> <a href="https://www.zoom.com/en/products/" class="left-link">Discover all products<img src="/html/assets/link-arrow-white.svg"></a> <a href="https://zoom.us/pricing" class="right-link plans-pricing">Plans & Pricing <img src="/html/assets/link-arrow-blue.svg"></a> </div> </li> <li role="none" class="dropdown-li"> <a class="dropdown-link" href="javascript:void(0);" tabindex="0">Solutions<span class="dropdown-caret"></span></a> <div role="menu" id="solutions-dropdown" aria-label="" class="menu header-dropdown v2-dropdown"> <div class="v2-dropdown-visible"> <div class="v2-inner"> <div class="col-1"> <div class="col-header"> <a href="https://www.zoom.com/en/industry/">By industry <img src="/html/assets/link-arrow-blue.svg"> </a> </div> <ul> <li><a href="https://www.zoom.com/en/industry/education/">Education</a></li> <li><a href="https://www.zoom.com/en/industry/finance/">Financial Services</a></li> <li><a href="https://www.zoom.com/en/industry/government/">Government</a></li> <li><a href="https://www.zoom.com/en/industry/healthcare/">Healthcare</a></li> <li><a href="https://www.zoom.com/en/industry/manufacturing/">Manufacturing</a></li> <li><a href="https://www.zoom.com/en/industry/retail/">Retail</a></li> </ul> </div> <div class="col-2"> <div class="col-header"> <span>By audience</span> </div> <ul> <li><a href="https://www.zoom.com/en/audiences/small-business/">Small and Midsize businesses</a></li> </ul> <div class="indented-chunk"> <h5>Enterprise</h5> <ul> <li><a href="https://www.zoom.com/en/audiences/it-professionals/">IT Professionals</a></li> <li><a href="https://www.zoom.com/en/audiences/cx/">Customer Experience</a></li> <li><a href="https://www.zoom.com/en/audiences/sales-and-revenue/">Sales and Revenue</a></li> <li><a href="https://www.zoom.com/en/audiences/av-facilities/">Facilities</a></li> <li><a href="https://www.zoom.com/en/audiences/marketing-events/">Marketing and Events</a></li> </ul> </div> </div> <div class="col-3"> <div class="col-header"><a href="https://developers.zoom.us/docs/">For developers<img src="/html/assets/link-arrow-blue.svg"></a></div> <ul> <li><a href="https://www.zoom.com/en/video-sdk/">Video SDK</a></li> <li><a href="https://developers.zoom.us/docs/meeting-sdk/">Meeting SDK</a></li> <li><a href="https://marketplace.zoom.us/">App Marketplace</a></li> <li><a href="https://developers.zoom.us/docs/api/">APIs</a></li> <li><a href="https://developers.zoom.us/docs/api/rest/webhook-reference/">Webhooks</a></li> <li><a href="https://www.zoom.com/en/zoom-apps/">Zoom Apps</a></li> <li><a href="https://developers.zoom.us/docs/">Developer Solutions</a></li> </ul> </div> <div class="col-4"> <div class="col-header"><a href="https://partners.zoom.us/">For partners<img src="/html/assets/link-arrow-blue.svg"></a></div> <ul> <li><a href="https://partner.zoom.us/solutions/">Partner Solutions</a></li> <li><a href="https://partner.zoom.us/partner-locator/">Find a Partner</a></li> <li><a href="https://partner.zoom.us/">Become a Partner</a></li> <li><a href="https://mypartnerportal.zoom.us/">Partner Portal</a></li> <li><a href="https://mypartnerportal.zoom.us/?sso=21&RelayState=/pages/38/home">Partner Learning Center</a></li> </ul> </div> </div> <div class="solutions-footer plans-pricing"> <a href="https://zoom.us/pricing"> Plans & Pricing <img class="post-link-arrow" src="/html/assets/link-arrow-white.svg"> </a> </div> </div> </div> </li> <li role="none" class="dropdown-li"> <a class="dropdown-link" href="javascript:void(0);" tabindex="0">Resources<span class="dropdown-caret"></span></a> <div role="menu" id="resources-dropdown" aria-label="" class="menu header-dropdown v2-dropdown"> <div class="v2-dropdown-visible"> <div class="v2-inner"> <div class="resources-links"> <div class="col-1"> <div class="col-header">Explore</div> <ul> <li><a href="https://www.zoom.com/en/blog/">Zoom Blog</a></li> <li><a href="https://www.zoom.com/en/resources/">Resource Library</a></li> <li><a href="https://ev.zoom.us/">Webinars & Events</a></li> <li><a href="https://www.zoom.com/en/customer-stories/all/">Customer Stories</a></li> <li><a href="https://explore.zoom.us/en/trust/">Zoom Trust Center</a></li> </ul> </div> <div class="col-2"> <div class="col-header">Connect & learn</div> <ul> <li><a href="/">Zoom Community</a></li> <li><a href="https://learning.zoom.us/learn">Learning Center</a></li> <li><a href="https://learn-zoom.us/show-me">How-to Videos</a></li> <li><a href="https://events.zoom.us/eo/AsGmtVcsNuaXLrlYNfkaKSphxX-acfgoGLA3gKJv74EKmPPf34Bc~AggLXsr32QYFjq8BlYLZ5I06Dg">Customer Success Hub</a></li> </ul> </div> <div class="col-3"> <div class="col-header">Hardware & services</div> <ul> <li><a href="https://explore.zoom.us/en/global-services/">Global services</a></li> <li><a href="https://www.zoom.com/en/hardware/">Hardware options</a></li> <li><a href="https://www.zoom.com/en/products/cmk/">Customer Managed Key</a></li> </ul> </div> <div class="col-4"> <div class="col-header">Support</div> <ul> <li><a href="https://support.zoom.com/hc/en/">Customer Support</a></li> <li><a href="https://explore.zoom.us/en/support-plans/">Premier Support</a></li> <li><a href="https://devsupport.zoom.us/hc/en-us">Developer Support</a></li> <li><a href="https://explore.zoom.us/en/support-plans/developer/">Premier Developer Support</a></li> </ul> </div> </div> <div class="resources-callouts"> <div> <img src="/html/assets/resources-zoom-download.svg"> <div class="callout-text"> <h5>Download the Zoom app</h5> <p>Keep your Zoom app up to date to access the latest features.</p> <a href="https://zoom.us/download" class="desktop-link">Download Center</a> <a href="https://zoom.us/download" class="mobile-link">Download the Zoom app</a> </div> </div> <div> <img src="/html/assets/resources-zoom-backgrounds.svg"> <div class="callout-text"> <h5>Zoom Virtual Backgrounds</h5> <p>Download hi-res images and animations to elevate your next Zoom meeting.</p> <a href="https://www.zoom.com/en/products/virtual-meetings/features/virtual-background-library/" class="desktop-link">Browse Backgrounds</a> <a href="https://www.zoom.com/en/products/virtual-meetings/features/virtual-background-library/" class="mobile-link">Zoom Virtual Backgrounds</a> </div> </div> </div> </div> </div> </div> </li> <li role="none"> <a href="https://zoom.us/pricing" tabindex="0">Plans & Pricing</a> </li> </ul> <ul role="menubar" id="join-host-bar" class=""> <li role="none" id="join-li" class="dropdown-li alt-dropdown-style"> <a role="menuitem" tabindex="0" href="javascript:void(0);" class="header-link dropdown-link">Join<span class="dropdown-caret"></span></a> <ul role="menu" id="join-dropdown" aria-label="" class="menu header-dropdown"> <li role="none"><a role="menuitem" href="https://zoom.us/join">Join by Meeting ID</a></li> <li role="none"><a role="menuitem" href="https://zoom.us/calendar/list">Public Event List</a></li> </ul> </li> <li role="none" id="host-li" class="dropdown-li alt-dropdown-style"> <a role="menuitem" tabindex="0" href="javascript:void(0);" class="header-link dropdown-link">Host<span class="dropdown-caret"></span></a> <ul role="menu" id="host-dropdown" aria-label="" class="menu header-dropdown"> <li role="none"><a role="menuitem" href="https://zoom.us/start/sharemeeting">Screen Share Only</a></li> <li role="none"><a role="menuitem" href="https://zoom.us/start/videomeeting">With Video On</a></li> <li role="none"><a role="menuitem" href="https://zoom.us/start/webmeeting">With Video Off</a></li> </ul> </li> <li role="none" class="dropdown-li alt-dropdown-style bottom-button nav navbar-nav" id="sign-in-li"> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FCustomer-Success-Forum%2Fbd-p%2Fcustomer-success-forum" class="header-link zoom-login-link">Sign In</a> </li> </ul> <input type="checkbox" tabindex="-1" id="main-nav-checkbox" autocomplete="off" class="nav-checkbox-dropdown support-checkbox visuallyHidden" data-open="main-menubar"> <label tabindex="0" for="main-nav-checkbox" id="main-nav-checkbox-label" class="hamburger-button"> <span class="bar bar1"></span> <span class="bar bar2"></span> <span class="bar bar3"></span> <span class="bar bar4"></span> </label> </div> </div> <div id="header-community"> <div class="header-container"> <input type="checkbox" tabindex="-1" id="community-nav-checkbox" class="nav-checkbox-dropdown community-checkbox visuallyHidden" data-open="header-community-ul"> <label tabindex="0" for="community-nav-checkbox" id="community-nav-checkbox-label">Community<span class="dropdown-caret"></span></label> <ul id="header-community-ul" class="menubar" role="menubar"> <!-- Product Forums --> <li role="none" id="products-li" class="dropdown-li"> <a role="menuitem" class="dropdown-link" tabindex="0" href="javascript:void(0);">Product Forums<span class="dropdown-caret"></span></a> <div id="product-community-dropdown" class="header-dropdown v2-dropdown" role="menu"> <div class="v2-subnav-visible"> <div class="v2-subnav-inner"> <div class="col-1 subnav-product-callout"> <div class="col-header"> <img class="ai-companion-logo" src="/html/assets/AICompanion-WithEmblem.svg"> </div> <div class="col-body"> <p>Empowering you to increase productivity, improve team effectiveness, and enhance skills.</p> <a href="/t5/Zoom-AI-Companion/bd-p/zoom-ai-companion">Zoom AI Companion</a> </div> </div> <div class="col-2 zm-workplace-section"> <div class="col-header"> <img alt="Zoom Workplace" class="workplace-logo" src="/html/assets/zm-workplace-logo.svg"> </div> <div class="col-body"> <ul> <li><a href="/t5/Meetings/bd-p/meetings">Meetings</a></li> <li><a href="/t5/Chat/bd-p/chat">Team Chat</a></li> <li><a href="/t5/Phone-System/bd-p/phone">Phone System</a></li> <li><a href="/t5/Mail-and-Calendar/bd-p/mail-calendar">Mail & Calendar</a></li> <li><a href="/t5/Scheduler/bd-p/scheduler">Scheduler</a></li> <li><a href="/t5/Zoom-Docs/bd-p/ZoomDocs">Docs</a></li> <li><a href="/t5/Whiteboard/bd-p/Whiteboard">Whiteboard</a></li> <li><a href="/t5/Zoom-Clips/bd-p/Clips">Clips</a></li> <li><a href="/t5/Zoom-Notes/bd-p/zoom-notes">Notes</a></li> <li><a href="/t5/Marketplace/bd-p/marketplace">Marketplace</a></li> <li><a href="/t5/Rooms-and-Workspaces/bd-p/rooms_workspace">Rooms and Workspaces</a></li> <li><a href="/t5/Workspace-Reservation/bd-p/workspace-reservation">Workspace Reservation</a></li> </ul> </div> </div> <div class="col-3 zm-business-services-section"> <div class="col-header"> <h2>Business Services</h2> </div> <div class="col-body"> <ul> <li><a href="/t5/Contact-Center/bd-p/contact_center">Contact Center</a></li> <li><a href="/t5/Virtual-Agent/bd-p/virtual-agent">Virtual Agent</a></li> <li><a href="/t5/Revenue-Accelerator/bd-p/revenue-accelerator">Revenue Accelerator</a></li> <li><a href="/t5/Events-and-Webinars/bd-p/Events_Webinars">Events and Webinars</a></li> </ul> </div> </div> </div> </div> <div class="v2-subnav-ctas"> <a href="/t5/Products/ct-p/your-community">All Products<img src="/html/assets/link-arrow-blue.svg"></a> </div> </div> </li> <!-- Community User Groups --> <li role="none" class="dropdown-li"> <a role="menuitem" class="dropdown-link" tabindex="0" href="javascript:void(0);">User Groups<span class="dropdown-caret"></span></a> <div id="community-user-groups-dropdown" class="header-dropdown v2-dropdown" role="menu"> <div class="v2-subnav-visible"> <div class="v2-subnav-inner"> <div class="col-1 subnav-product-callout"> <div class="col-header"> <img class="zoom-logo" src="/html/assets/blue-zoom-logo.svg" alt="Zoom Logo"> <h2>Community User Groups</h2> </div> <div class="col-body"> <p>User groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.</p> </div> </div> <div class="col-2"> <div class="col-header"> <h2>Programs</h2> </div> <div class="col-body"> <ul> <li><a href="/t5/Zoom-Community-Champions/gh-p/Champions">Community Champions</a></li> <li><a href="/t5/Zoom-Education-Ambassador/gh-p/EduAmbassadors">Zoom Education Ambassador Program</a></li> </ul> </div> </div> <div class="col-3"> <div class="col-header"> <h2>Location and Language</h2> </div> <div class="col-body"> <ul> <li><a href="/t5/India-User-Group/gh-p/india-user-group">India User Group</a></li> <li><a href="/t5/Japan-User-Group/gh-p/japan-user-group">Japan User Group</a></li> </ul> </div> </div> <div class="col-4"> <div class="col-header"> <h2>Industry</h2> </div> <div class="col-body"> <ul> <li><a href="/t5/Education-User-Group/gh-p/education-user-group">Education</a></li> <li><a href="/t5/Healthcare-User-Group/gh-p/healthcare-user-group">Healthcare</a></li> </ul> </div> </div> </div> </div> <div class="v2-subnav-ctas"> <a href="/t5/Community-User-Groups/ct-p/community-user-groups">View all user groups<img src="/html/assets/link-arrow-blue.svg"></a> </div> </div> </li> <!-- Community Help --> <li role="none" class="dropdown-li"> <a role="menuitem" class="dropdown-link" tabindex="0" href="javascript:void(0);">Help & Resources<span class="dropdown-caret"></span></a> <div id="community-help-dropdown" class="header-dropdown v2-dropdown" role="menu"> <div class="v2-subnav-visible"> <div class="v2-subnav-inner"> <div class="col-1 subnav-product-callout"> <div class="col-header"> <img class="zoom-logo" src="/html/assets/blue-zoom-logo.svg" alt="Zoom Logo"> <h2>Community Help</h2> </div> <div class="col-body"> <p>Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.</p> </div> </div> <div class="col-2"> <div class="col-header"> <h2>All Support</h2> </div> <div class="col-body"> <ul> <li><a href="https://support.zoom.com">Zoom Support</a></li> <li><a href="https://status.zoom.us">Zoom Status</a></li> <li><a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068808">Submit Feedback</a></li> <li role="none"><a role="menuitem" tabindex="0" href="/t5/Billing-Account-Management/bd-p/account-billing" class="ccp-navbar-link">Billing & Account Management</a></li> </ul> </div> </div> <div class="col-3"> <div class="col-header"> <h2>Community Resources</h2> </div> <div class="col-body"> <ul> <li role="none"><a role="menuitem" tabindex="0" href="/t5/Community-Center/bd-p/CommunityCenter" class="cc-navbar-link">Community Center</a></li> <li role="none"><a role="menuitem" tabindex="0" href="/t5/Happy-Rewards/bd-p/HappyRewards" class="hr-navbar-link">Happy Rewards</a></li> <li role="none"><a role="menuitem" tabindex="0" href="/t5/Social-Corner/bd-p/SocialCorner" class="sc-navbar-link">Social Corner</a></li> <li role="none"><a role="menuitem" tabindex="0" href="/t5/Community-Champion-Program/bd-p/Community-Champion-Program" class="ccp-navbar-link">Community Champion Program</a></li> <!-- Always-visible entries --> <li role="none"><a role="menuitem" tabindex="0" href="/t5/Customer-Success-Forum/bd-p/customer-success-forum" class="csf-navbar-link">Customer Success Forum</a></li> <li role="none"><a role="menuitem" tabindex="0" href="/t5/OnDemand-Learning/bd-p/OnDemandLearning" class="odl-navbar-link">OnDemand Learning</a></li> </ul> </div> </div> </div> </div> </div> </li> <!-- Community Events --> <li role="none" class="dropdown-li"> <a role="menuitem" class="dropdown-link" tabindex="0" href="javascript:void(0);">Events<span class="dropdown-caret"></span></a> <div id="community-events-dropdown" class="header-dropdown v2-dropdown" role="menu"> <div class="v2-subnav-visible"> <div class="v2-subnav-inner"> <div class="col-1 subnav-product-callout"> <div class="col-header"> <img class="zoom-logo" src="/html/assets/blue-zoom-logo.svg" alt="Zoom Logo"> <h2>Community Events</h2> </div> <div class="col-body"> <p>The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.</p> </div> </div> <div class="col-2"> <div class="col-header"> <h2>Community Events</h2> </div> <div class="col-body"> <ul> <li role="none"><a role="menuitem" tabindex="0" href="/t5/Zoomtopia/bd-p/Zoomtopia" class="zoomtopia-navbar-link">Zoomtopia</a></li> <li role="none"><a role="menuitem" tabindex="0" href="/t5/Work-Transformation-Summit/bd-p/Work-Transformation-Summit" class="wts-navbar-link">Work Transformation Summit</a></li> <li role="none"><a role="menuitem" tabindex="0" href="/t5/Customer-Success-Events/eb-p/customer-success-event" class="events-navbar-link">Customer Success Events</a></li> </ul> </div> </div> </div> </div> </div> </li> <!-- Feature Request Seperate Menu Item --> </ul> <div class="header-usernav-container"> <div class="header-notification"> </div> <div class="header-messages"> </div> </div> </div> </div> </div> </div> </div> </div> </div><div class="lia-quilt-row 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This is a collaborative place for Zoom users to share customer success stories, learn about upcoming events, and exchange use cases for helpful ways to use Zoom features.</p> </div></div></div></div></div><div class="lia-decoration-border-bottom"><div> </div></div></div></div> <section id="custom-pinned-trending-topic"> <header> <h2>Pinned Posts</h2> </header> <div class="custom-pinned-trending-topic"> <section class="custom-message-tile-wrapper"> <article class="custom-message-tile custom-thread-unread"> <div class="custom-message-tile-description"> <h3> <a href="/t5/Customer-Success-Forum/Impress-don-t-stress-5-reasons-why-Zoom-Workplace-will-benefit/td-p/222309" title="Impress, don’t stress: 5 reasons why Zoom Workplace will benefit your small business">Impress, don’t stress: 5 reasons why Zoom Workplace will benefit your small business</a> </h3> <p> <section class="less-content"> Small businesses choose Zoom Workplace to help them grow their client base, their revenue, and their organization. Here's why. Zoom serves organizations of all industries and sizes because our platfor... <b class="show-more">Show more</b> </section> <section class="more-content"> <P><EM>Small businesses choose Zoom Workplace to help them grow their client base, their revenue, and their organization. Here's why.</EM></P> <P> </P> <P> </P> <SECTION id="" class="" data-cmp-is="richtext"> <DIV class=""> <DIV class=""> <P>Zoom serves organizations of all industries and sizes because our platform can flexibly scale to fit any employee count and budget. But running a small business means dealing with unique challenges, like executing multiple processes with just a few people and a limited budget — and prioritizing the time and resources to make it all happen efficiently. You need technology that can help you and your team do more, not add to your to-do list.</P> <P> </P> <P>Zoom Workplace is an AI-first work platform you can use to simplify your day-to-day. What does that mean? It means you can impress your customers without bending over backward or overextending your team. It means answers at your fingertips and a jumpstart on all your drafts. It means your whole team can work out of one interconnected app, increasing everyone’s efficiency. It means you can get time back to focus on growing your business, instead of trying to catch up on busy work.</P> <P> </P> <P>Here are five reasons why small businesses choose Zoom Workplace to help them do it all and grow their client base, their revenue, and their organization.</P> <P> </P> <P> </P> <P><FONT size="5"><STRONG>1. Zoom Workplace is easy to set up, use, and manage</STRONG></FONT></P> <P> </P> <P>You’re doing big things, and acting as IT support shouldn’t be one of them! Zoom Workplace wraps up a host of easy-to-use office and productivity tools, like <A href="https://www.zoom.com/en/products/collaborative-docs/?utm_campaign=FO-02-03-2025&utm_source=pardot&utm_medium=email&amp_device_id=cb09d3c0-78ef-4254-bebb-0d93ae25019c" target="_self" rel="nofollow noopener noreferrer">collaborative docs</A> and <A href="https://www.zoom.com/en/products/appointment-scheduler/?utm_campaign=FO-02-03-2025&utm_source=pardot&utm_medium=email&amp_device_id=cb09d3c0-78ef-4254-bebb-0d93ae25019c" target="_self" rel="nofollow noopener noreferrer">appointment booking</A>, into one connected app that’s easy to manage, even without a tech background. You can quickly set up and assign accounts in a centralized admin portal. Your employees only have to use one tool, and you’ll only have one tool to manage — a win-win.</P> <P> </P> <P>Once you’ve connected your <A href="https://www.zoom.com/en/products/email-calendar/?utm_campaign=FO-02-03-2025&utm_source=pardot&utm_medium=email&amp_device_id=cb09d3c0-78ef-4254-bebb-0d93ae25019c" target="_self" rel="nofollow noopener noreferrer">email</A> and set up your <A href="https://www.zoom.com/en/lp/phone/small-business/?utm_campaign=FO-02-03-2025&utm_source=pardot&utm_medium=email&amp_device_id=cb09d3c0-78ef-4254-bebb-0d93ae25019c" target="_self" rel="nofollow noopener noreferrer">phone</A> system, your team can get a boost from <A href="https://www.zoom.com/en/ai-assistant/?utm_campaign=FO-02-03-2025&utm_source=pardot&utm_medium=email&amp_device_id=cb09d3c0-78ef-4254-bebb-0d93ae25019c" target="_self" rel="nofollow noopener noreferrer">AI Companion</A> as they carry out their daily tasks. Plus, you’ll spend less time on administrative tasks after you bundle your communication and productivity tools into one provider. You may even be able to <A href="https://www.zoom.com/en/small-business/workplace/#zoom-workplace-for-small-businesses" target="_self" rel="nofollow noopener noreferrer">save money</A> if you consolidate your tools. In short, you don’t need an IT team to roll out and manage Zoom.</P> <P> </P> <P> </P> <P><STRONG><FONT size="5">2. Zoom Workplace can improve your customer interactions</FONT></STRONG></P> <P> </P> <P>Those who bill for the time you spend on calls know what a pain it can be to track that time. Now available for online paid plans, it’s easy to keep track of your billable hours right inside <A href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0078747&utm_campaign=FO-02-03-2025&utm_source=pardot&utm_medium=email&amp_device_id=cb09d3c0-78ef-4254-bebb-0d93ae25019c&_ics=1739233142490&irclickid=~3UKGBqsice-23YULNOV1RIJCJQUVXVKIKEyEFvwnld82SLEwvnkb&_gl=1*tz990i*_gcl_au*NzA3NDU5NzgyLjE3MzgxMTEzNjQ.*_ga*NzQ1MDE3MjEuMTcwNjc0NDk2NQ..*_ga_L8TBF28DDX*MTczOTIzMzE0Mi4xMTUuMC4xNzM5MjMzMTQyLjAuMC4w" target="_self" rel="nofollow noopener noreferrer">Zoom Phone</A> so you can give your full attention to your clients.</P> <P> </P> <P>When you’re bouncing between meetings, AI Companion can help you get work done as you go. Gone are the days of saying, “I’ll look into that and get back to you” during a client meeting. With AI Companion right there in your meeting side panel, you can type in a question and get a quick response — whether the answer lies in your email or on the web. And with AI Companion for Zoom Phone, you can get help prioritizing your voicemails and extracting action items from your calls, allowing you to get back to your clients that much faster.</P> <P> </P> <P>But what about when you’re on deadline to get something to your client, and you don’t have time to wait for inspiration to strike? Browse our pre-built templates in Zoom Docs to create project briefs, trackers, and meeting agendas in just a few clicks. Or, AI Companion can help you start a doc or write a follow-up email using meeting summaries and transcripts to inform your first draft.</P> <P> </P> <P> </P> <P><FONT size="5"><STRONG>3. You can fully engage without worries</STRONG></FONT></P> <P> </P> <P>Do you and your team find it hard to focus on big projects because daily minutiae keep getting in the way? Our engineers have been hard at work filling Zoom Workplace with capabilities that help you bust through tedious tasks. Instead of back-and-forth emails trying to align schedules with a client, <A href="https://www.zoom.com/en/products/appointment-scheduler/?utm_campaign=FO-02-03-2025&utm_source=pardot&utm_medium=email&amp_device_id=cb09d3c0-78ef-4254-bebb-0d93ae25019c" target="_self" rel="nofollow noopener noreferrer">Zoom Scheduler</A> can help you find the best time for both of you, right away. Zoom AI Companion can <A href="https://www.zoom.com/en/blog/ai-note-taker-save-time-stay-focused/?utm_campaign=FO-02-03-2025&utm_source=pardot&utm_medium=email&amp_device_id=cb09d3c0-78ef-4254-bebb-0d93ae25019c" target="_self" rel="nofollow noopener noreferrer">take meeting notes</A> for you so you can give the conversation your full attention (and stop feeling like an archaeologist as you try to decipher your own handwriting.) <A href="https://www.zoom.com/en/small-business/meetings/?utm_campaign=FO-02-03-2025&utm_source=pardot&utm_medium=email&amp_device_id=cb09d3c0-78ef-4254-bebb-0d93ae25019c" target="_self" rel="nofollow noopener noreferrer">Zoom Meetings</A> is also a pro at hiding distracting noises from your customers, so that only you can hear your barking dog.</P> <P> </P> <P> </P> <P><FONT size="5"><STRONG>4. You can work like you’re side by side, even when you’re not</STRONG></FONT></P> <P> </P> <P>Take advantage of flexibility, because Zoom Workplace helps you work from anywhere. <A href="https://www.zoom.com/en/small-business/meetings/?utm_campaign=FO-02-03-2025&utm_source=pardot&utm_medium=email&amp_device_id=cb09d3c0-78ef-4254-bebb-0d93ae25019c" target="_self" rel="nofollow noopener noreferrer">Zoom Meetings</A> lets you meet face to face, and you can even edit documents or collaborate on a whiteboard together right inside the meeting window. You can reach teammates and contacts outside of meetings using <A href="https://www.zoom.com/en/products/team-chat/?utm_campaign=FO-02-03-2025&utm_source=pardot&utm_medium=email&amp_device_id=cb09d3c0-78ef-4254-bebb-0d93ae25019c" target="_self" rel="nofollow noopener noreferrer">Team Chat</A>. Plus, you can always bounce around ideas with <A href="https://www.zoom.com/en/ai-assistant/?utm_campaign=FO-02-03-2025&utm_source=pardot&utm_medium=email&amp_device_id=cb09d3c0-78ef-4254-bebb-0d93ae25019c" target="_self" rel="nofollow noopener noreferrer">AI Companion</A>, even if no one else is online.</P> <P> </P> <P> </P> <P><FONT size="5"><STRONG>5. Use your favorite apps in Zoom Workplace</STRONG></FONT></P> <P> </P> <P>You can get the benefits of Zoom Workplace with AI Companion while still using your essential business apps. It’s easy to integrate Zoom with Google and Microsoft, so you can access your OneDrive files inside Zoom or get AI Companion’s help sorting through your Gmail. Our <A href="https://marketplace.zoom.us/apps?category=crm&optimizely_user_id=56b50d771c1522d1f32ec34ba12b7ecf&utm_campaign=FO-02-03-2025&utm_source=pardot&utm_medium=email&amp_device_id=cb09d3c0-78ef-4254-bebb-0d93ae25019c&_ics=1739233142490&irclickid=~3UKGBqsice-23YULNOV1RIJCJQUVXVKIKEyEFvwnld82SLEwvnkb&_gl=1*1b3spoc*_gcl_au*NzA3NDU5NzgyLjE3MzgxMTEzNjQ.*_ga*NzQ1MDE3MjEuMTcwNjc0NDk2NQ..*_ga_L8TBF28DDX*MTczOTIzMzE0Mi4xMTUuMC4xNzM5MjMzMTQyLjAuMC4w" target="_self" rel="nofollow noopener noreferrer">App Marketplace</A> has over 2,700 app integrations with popular small business apps like <A href="https://marketplace.zoom.us/apps/KuxZ_4QzSXWSwWiKiHFYYA?optimizely_user_id=56b50d771c1522d1f32ec34ba12b7ecf&utm_campaign=FO-02-03-2025&utm_source=pardot&utm_medium=email&amp_device_id=cb09d3c0-78ef-4254-bebb-0d93ae25019c&_ics=1739233142490&irclickid=~3UKGBqsice-23YULNOV1RIJCJQUVXVKIKEyEFvwnld82SLEwvnkb&_gl=1*1b3spoc*_gcl_au*NzA3NDU5NzgyLjE3MzgxMTEzNjQ.*_ga*NzQ1MDE3MjEuMTcwNjc0NDk2NQ..*_ga_L8TBF28DDX*MTczOTIzMzE0Mi4xMTUuMC4xNzM5MjMzMTQyLjAuMC4w" target="_self" rel="nofollow noopener noreferrer">Hubspot</A> and <A href="https://marketplace.zoom.us/apps/hI5EDXScRMa8JU3obFKu1Q?optimizely_user_id=56b50d771c1522d1f32ec34ba12b7ecf&utm_campaign=FO-02-03-2025&utm_source=pardot&utm_medium=email&amp_device_id=cb09d3c0-78ef-4254-bebb-0d93ae25019c&_ics=1739233142490&irclickid=~3UKGBqsice-23YULNOV1RIJCJQUVXVKIKEyEFvwnld82SLEwvnkb&_gl=1*1b3spoc*_gcl_au*NzA3NDU5NzgyLjE3MzgxMTEzNjQ.*_ga*NzQ1MDE3MjEuMTcwNjc0NDk2NQ..*_ga_L8TBF28DDX*MTczOTIzMzE0Mi4xMTUuMC4xNzM5MjMzMTQyLjAuMC4w" target="_self" rel="nofollow noopener noreferrer">Monday</A>.</P> <P> </P> <P> </P> <P><FONT size="5"><STRONG>Get started with Zoom Workplace</STRONG></FONT></P> <P> </P> <P>You’ve put a lot of hard work into building your business — you need collaboration software that scales with you. Zoom Workplace provides leading communications and productivity services for any small business looking to become the next big deal. Want to learn more about how Zoom Workplace can help simplify your workday? Explore <A href="https://www.zoom.com/en/small-business/workplace/?utm_campaign=FO-02-03-2025&utm_source=pardot&utm_medium=email&amp_device_id=cb09d3c0-78ef-4254-bebb-0d93ae25019c" target="_self" rel="nofollow noopener noreferrer">Zoom Workplace</A> today!</P> <P> </P> <P> </P> <P><EM>***Original article posted on <A href="https://www.zoom.com/en/blog/zoom-video-communications-small-business-benefits/?utm_source=pardot&utm_medium=email&utm_campaign=FO-02-03-2025&utm_content=en-blog-rss" target="_self" rel="nofollow noopener noreferrer">Zoom Blog</A></EM></P> </DIV> </DIV> </SECTION> <br> <b class="show-less">Show less</b> <br> <br> </section> </p> </div> <aside> <div class="recent-activity-footer"> <div class="recent-activity-footer-desktop"> <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Customer-Success-Forum/bd-p/customer-success-forum">Customer Success Forum</a> </strong> </div> <div class="custom-user-statistics"> <!-- Added by iTalent as part of 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view-href="/t5/Customer-Success-Forum/Impress-don-t-stress-5-reasons-why-Zoom-Workplace-will-benefit/td-p/222309" class="custom-tile-views"> <b>147</b> Views </li> <li view-href="/t5/Customer-Success-Forum/Impress-don-t-stress-5-reasons-why-Zoom-Workplace-will-benefit/td-p/222309" class="custom-tile-replies-anonymous-disabled"> <b>1</b> replies <div class="custom-anonymous-replies-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FCustomer-Success-Forum%2FImpress-don-t-stress-5-reasons-why-Zoom-Workplace-will-benefit%2Ftd-p%2F222309" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <li msg-id="222309" class="custom-tile-kudos-anonymous-disabled"> <b>2</b> likes <div class="custom-anonymous-kudos-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FCustomer-Success-Forum%2FImpress-don-t-stress-5-reasons-why-Zoom-Workplace-will-benefit%2Ftd-p%2F222309" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> </ul> </div> <div class="custom-tile-date"> <time>2025-02-10</time> </div> </div> </div> </div> </aside> <footer> <div class="custom-tile-author-info"> <div class="custom-avtar-container"> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/798" title="View profile"> <img class="lia-user-avatar-message" alt="rome810" src="https://community.zoom.com/t5/image/serverpage/image-id/19308i8ADDF225FF221B78/image-dimensions/150x150/image-coordinates/0%2C0%2C1438%2C1438?v=v2" /> </a> </div> <div class="custom-username-container"> <strong> <span>By </span> <a class="lia-link-navigation lia-page-link lia-user-name-link" target="_self" href="/t5/user/viewprofilepage/user-id/798" rel="author" title="View profile"> <span class="custom-username " style="color:#06755A">rome810</span> </a> </strong> <div class="custom-rank"> <small>•</small> <em>Zoom Employee</em> </div> </div> </div> <p class='custom-pinned-text'> <img src="/html/assets/icon_pin.svg" alt=""> THIS THREAD IS PINNED </p> </footer> </article> <div class="custom-latest-reply-date"> <img src="/html/assets/latest-reply-arrow.svg" alt="reply-icon"/> <strong> <span>Latest Reply - </span> <a href="/t5/Customer-Success-Forum/Impress-don-t-stress-5-reasons-why-Zoom-Workplace-will-benefit/m-p/222552#M4768"> <time>2025-02-12</time> </a> </strong> </div> </section> <section class="custom-message-tile-wrapper"> <article class="custom-message-tile custom-thread-unread"> <div class="custom-message-tile-description"> <h3> <a href="/t5/Customer-Success-Forum/Level-Up-This-February-with-Exclusive-Zoom-Sessions/td-p/221593" title="🚀 Level Up This February with Exclusive Zoom Sessions! 🚀">🚀 Level Up This February with Exclusive Zoom Sessions! 🚀</a> </h3> <p> <section class="less-content"> The new year is rolling, and it’s time to supercharge your skills! February is packed with interactive sessions designed to help you stay ahead of the curve—whether it’s optimizing your workplace, enh... <b class="show-more">Show more</b> </section> <section class="more-content"> <P><FONT face="tahoma,arial,helvetica,sans-serif">The new year is rolling, and it’s time to supercharge your skills! <img class="lia-deferred-image lia-image-emoji" src="https://community.zoom.com/html/@D04339FDC1904B71AE97FA6428C30C11/emoticons/1f680.png" alt=":rocket:" title=":rocket:" /> February is packed with interactive sessions designed to help you stay ahead of the curve—whether it’s optimizing your workplace, enhancing customer experiences, or unlocking AI-powered efficiency. Don’t miss out—<STRONG>register now and take your expertise to the next level!<BR /></STRONG></FONT></P> <P> </P> <P class="lia-indent-padding-left-30px" style="padding-left : 30px;"><FONT face="tahoma,arial,helvetica,sans-serif"><img class="lia-deferred-image lia-image-emoji" src="https://community.zoom.com/html/@BDD56D89593C4AFE4151196CF7B362D6/emoticons/2728.png" alt=":sparkles:" title=":sparkles:" /> <STRONG>February 12 - Zoom Workplace Open Office | </STRONG><img class="lia-deferred-image lia-image-emoji" src="https://community.zoom.com/html/@02281CF40C691F66192C6F02420DE2C4/emoticons/1f517.png" alt=":link:" title=":link:" /> <A href="https://events.zoom.us/ev/ArPNjqTk0nOgiEl0hkDA_pVSs6Z8hPE6OijcaOkJEXCSCq-hfqgU~Ap42ocizkL91eIlSA58-s5KcW68M_qn2r0Mo1Z1J_kg6F7WLuy_Qw20o4Q" target="_self" rel="nofollow noopener noreferrer"><EM>Register Here</EM></A></FONT><BR /><FONT face="tahoma,arial,helvetica,sans-serif">Transform the way you work! Join this interactive session to explore how Zoom’s tools can create a seamless, productive workplace. Get insider tips, discover new features, and learn how to maximize the value of Zoom’s workplace solutions.</FONT><BR /><BR /></P> <P class="lia-indent-padding-left-60px" style="padding-left : 60px;"><FONT face="tahoma,arial,helvetica,sans-serif"><SPAN>Product Sessions: Meetings, Phone, Communication (Team Chat/Mail & Calendar/Scheduler), Productivity (Clips/Whiteboard/Surveys/Notes/Docs), and Spaces (Rooms/Digital Signage/Workspace Reservation/Visitor Management).</SPAN></FONT></P> <P class="lia-indent-padding-left-60px" style="padding-left : 60px;"> </P> <P class="lia-indent-padding-left-30px" style="padding-left : 30px;"><FONT face="tahoma,arial,helvetica,sans-serif"><img class="lia-deferred-image lia-image-emoji" src="https://community.zoom.com/html/@BDD56D89593C4AFE4151196CF7B362D6/emoticons/2728.png" alt=":sparkles:" title=":sparkles:" /> <STRONG>February 13 - Zoom Contact Center Insights: February Product Deep Dive | </STRONG><img class="lia-deferred-image lia-image-emoji" src="https://community.zoom.com/html/@02281CF40C691F66192C6F02420DE2C4/emoticons/1f517.png" alt=":link:" title=":link:" /> <A href="https://events.zoom.us/ev/AvoexrvzzM_-V_r4wo0RNERrfcW7gYiC1CdnpEkug_ou9gsPPbLy~AuoQFGLbMMgmc5z2FLRG71ne5usYSWkcEWdLadJFivPQ8vmo9MK2oZyXPg" target="_self" rel="nofollow noopener noreferrer"><EM>Register Here</EM></A></FONT><BR /><FONT face="tahoma,arial,helvetica,sans-serif">Deliver next-level customer service with Zoom Contact Center! This in-depth session will walk you through advanced features and live demos designed to optimize customer interactions and streamline support.</FONT><BR /><BR /></P> <P class="lia-indent-padding-left-60px" style="padding-left : 60px;"><FONT face="tahoma,arial,helvetica,sans-serif"><SPAN>Product Sessions: Inbound Voice, Reporting, Chat & Email, Dialer</SPAN></FONT></P> <P class="lia-indent-padding-left-60px" style="padding-left : 60px;"> </P> <P class="lia-indent-padding-left-30px" style="padding-left : 30px;"><FONT face="tahoma,arial,helvetica,sans-serif"><img class="lia-deferred-image lia-image-emoji" src="https://community.zoom.com/html/@BDD56D89593C4AFE4151196CF7B362D6/emoticons/2728.png" alt=":sparkles:" title=":sparkles:" /> <STRONG>February 19 - Zoom AI Companion Open Office | </STRONG><img class="lia-deferred-image lia-image-emoji" src="https://community.zoom.com/html/@02281CF40C691F66192C6F02420DE2C4/emoticons/1f517.png" alt=":link:" title=":link:" /> <A href="https://events.zoom.us/ev/ApKfyeQZAPXKOzdEOhKb9GfppcrfISIVDlIM89uRrTf147rxSGcE~AtuGeEpd1Gr-ESeaIkmpy32Y0U8yNWMu3yDpOG2X2ba_FxxNWjdJgWC6lA" target="_self" rel="nofollow noopener noreferrer"><EM>Register Here</EM></A></FONT><BR /><FONT face="tahoma,arial,helvetica,sans-serif">AI is revolutionizing the way we work—are you ready? Join us to explore Zoom’s AI-powered tools that drive smarter collaboration and enhanced productivity. Don’t miss the chance to experience these cutting-edge innovations firsthand!</FONT><BR /><BR /></P> <P class="lia-indent-padding-left-60px" style="padding-left : 60px;"><FONT face="tahoma,arial,helvetica,sans-serif"><SPAN>Product Sessions: AI Companion 2.0 & Team Chat, AI Companion in Meetings, AI Companion in Phone and AI Companion in Whiteboard/Docs/Email.</SPAN></FONT></P> <P class="lia-indent-padding-left-60px" style="padding-left : 60px;"> </P> <P class="lia-indent-padding-left-30px" style="padding-left : 30px;"><FONT face="tahoma,arial,helvetica,sans-serif"><img class="lia-deferred-image lia-image-emoji" src="https://community.zoom.com/html/@BDD56D89593C4AFE4151196CF7B362D6/emoticons/2728.png" alt=":sparkles:" title=":sparkles:" /> <STRONG>February 26 - Business Services Open Office | </STRONG><img class="lia-deferred-image lia-image-emoji" src="https://community.zoom.com/html/@02281CF40C691F66192C6F02420DE2C4/emoticons/1f517.png" alt=":link:" title=":link:" /> <A href="https://events.zoom.us/ev/AiK5OTVOVst7nOZr4k7bsgGLOVQr9z3IeT4YHInMtZf6wPUiWca2~AqV9kLwnD_VmL9IAZ9QH-R2ujzliyDH-sYalAzNhOro7T7rWoJtSFOVRtg" target="_self" rel="nofollow noopener noreferrer"><EM>Register Here</EM></A></FONT><BR /><FONT face="tahoma,arial,helvetica,sans-serif">Take your business operations to the next level! This session will deep dive into Zoom’s business solutions, helping you streamline workflows, boost efficiency, and enhance customer engagement.</FONT></P> <P class="lia-indent-padding-left-30px" style="padding-left : 30px;"> </P> <P class="lia-indent-padding-left-60px" style="padding-left : 60px;"><FONT face="tahoma,arial,helvetica,sans-serif"><SPAN class="">Product Sessions: Contact Center/Virtual Agent, Events/Webinar/Sessions, Revenue Accelerator, Workforce Management/Quality Management</SPAN></FONT></P> <P class=""> </P> <P class=""><FONT face="tahoma,arial,helvetica,sans-serif"><SPAN class="">Interested in other webinars, live product trainings or on demand content? Visit the <A href="https://events.zoom.us/eo/AsGmtVcsNuaXLrlYNfkaKSphxX-acfgoGLA3gKJv74EKmPPf34Bc~AggLXsr32QYFjq8BlYLZ5I06Dg" target="_blank" rel="noopener nofollow noreferrer">Digital Customer Success Hub</A><SPAN> </SPAN>to learn more.</SPAN></FONT></P> <P><FONT face="tahoma,arial,helvetica,sans-serif"><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="crissyd_0-1738682699177.png" style="width: 999px;"><img src="https://community.zoom.com/t5/image/serverpage/image-id/25672iB73FED01569D304C/image-size/large?v=v2&px=999" role="button" title="crissyd_0-1738682699177.png" alt="crissyd_0-1738682699177.png" /></span></FONT></P> <P> </P> <br> <b class="show-less">Show less</b> <br> <br> </section> </p> </div> <aside> <div class="recent-activity-footer"> <div class="recent-activity-footer-desktop"> <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Customer-Success-Forum/bd-p/customer-success-forum">Customer Success Forum</a> </strong> </div> <div class="custom-user-statistics"> <!-- Added by iTalent as part of https://italent.atlassian.net/browse/ZOOM-6 --> <!-- Start: to verify whether user has Kudoed it or not --> <ul class="custom-tile-statistics for-recent-activity"> <li view-href="/t5/Customer-Success-Forum/Level-Up-This-February-with-Exclusive-Zoom-Sessions/td-p/221593" class="custom-tile-views"> <b>165</b> Views </li> <li view-href="/t5/Customer-Success-Forum/Level-Up-This-February-with-Exclusive-Zoom-Sessions/td-p/221593" class="custom-tile-replies-anonymous-disabled"> <b>1</b> replies <div class="custom-anonymous-replies-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FCustomer-Success-Forum%2FLevel-Up-This-February-with-Exclusive-Zoom-Sessions%2Ftd-p%2F221593" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <li msg-id="221593" class="custom-tile-kudos-anonymous-disabled"> <b>2</b> likes <div class="custom-anonymous-kudos-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FCustomer-Success-Forum%2FLevel-Up-This-February-with-Exclusive-Zoom-Sessions%2Ftd-p%2F221593" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <!-- End of https://italent.atlassian.net/browse/ZOOM-4 --> </ul> </div> <div class="custom-tile-date"> <time>2025-02-04</time> </div> </div> <div class="recent-activity-footer-mobile"> <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Customer-Success-Forum/bd-p/customer-success-forum">Customer Success Forum</a> </strong> </div> <div class="statistics-date-wrapper"> <div class="custom-user-statistics"> <ul class="custom-tile-statistics for-recent-activity"> <li view-href="/t5/Customer-Success-Forum/Level-Up-This-February-with-Exclusive-Zoom-Sessions/td-p/221593" class="custom-tile-views"> <b>165</b> Views </li> <li view-href="/t5/Customer-Success-Forum/Level-Up-This-February-with-Exclusive-Zoom-Sessions/td-p/221593" class="custom-tile-replies-anonymous-disabled"> <b>1</b> replies <div class="custom-anonymous-replies-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FCustomer-Success-Forum%2FLevel-Up-This-February-with-Exclusive-Zoom-Sessions%2Ftd-p%2F221593" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <li msg-id="221593" class="custom-tile-kudos-anonymous-disabled"> <b>2</b> likes <div class="custom-anonymous-kudos-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FCustomer-Success-Forum%2FLevel-Up-This-February-with-Exclusive-Zoom-Sessions%2Ftd-p%2F221593" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> </ul> </div> <div class="custom-tile-date"> <time>2025-02-04</time> </div> </div> </div> </div> </aside> <footer> <div class="custom-tile-author-info"> <div class="custom-avtar-container"> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/256949" title="View profile"> <img class="lia-user-avatar-message" alt="crissyd" src="https://community.zoom.com/t5/image/serverpage/image-id/25560iDB975D33CFF9CC42/image-dimensions/150x150/image-coordinates/0%2C0%2C593%2C593?v=v2" /> </a> </div> <div class="custom-username-container"> <strong> <span>By </span> <a class="lia-link-navigation lia-page-link lia-user-name-link" target="_self" href="/t5/user/viewprofilepage/user-id/256949" rel="author" title="View profile"> <span class="custom-username " style="color:#06755A">crissyd</span> </a> </strong> <div class="custom-rank"> <small>•</small> <em>Zoom Employee</em> </div> </div> </div> <p class='custom-pinned-text'> <img src="/html/assets/icon_pin.svg" alt=""> THIS THREAD IS PINNED </p> </footer> </article> <div class="custom-latest-reply-date"> <img src="/html/assets/latest-reply-arrow.svg" alt="reply-icon"/> <strong> <span>Latest Reply - </span> <a href="/t5/Customer-Success-Forum/Level-Up-This-February-with-Exclusive-Zoom-Sessions/m-p/222063#M4749"> <time>2025-02-07</time> </a> </strong> </div> </section> <section class="custom-message-tile-wrapper"> <article class="custom-message-tile custom-thread-unread"> <div class="custom-message-tile-description"> <h3> <a href="/t5/Customer-Success-Forum/Welcome-to-the-Customer-Success-Forum-Let-s-Be-Successful/td-p/131233" title="Welcome to the Customer Success Forum - Let's Be Successful Together!">Welcome to the Customer Success Forum - Let's Be Successful Together!</a> </h3> <p> <section class="less-content"> Welcome to the Customer Success Forum on the Zoom Community! We are thrilled to extend a warm welcome to each and every one of you to the Customer Success Forum! This is a space where we come together... <b class="show-more">Show more</b> </section> <section class="more-content"> <P> </P> <P><SPAN><img class="lia-deferred-image lia-image-emoji" src="https://community.zoom.com/html/@FB2EC217BD27E011EF78052DE176DF51/emoticons/1f44b.png" alt=":waving_hand:" title=":waving_hand:" /> Welcome to the Customer Success Forum on the Zoom Community! <img class="lia-deferred-image lia-image-emoji" src="https://community.zoom.com/html/@D04339FDC1904B71AE97FA6428C30C11/emoticons/1f680.png" alt=":rocket:" title=":rocket:" /></SPAN></P> <P> </P> <P><SPAN>We are thrilled to extend a warm welcome to each and every one of you to the Customer Success Forum! This is a space where we come together to foster a vibrant community, share ideas & events, collaborate, and empower each other to achieve remarkable success with Zoom's platform.</SPAN></P> <P> </P> <P><SPAN>For those who are new to the community or simply want a refresher, allow us to introduce ourselves. We are the Customer Success Team at Zoom, our mission is simple yet profound: to ensure that you get the most out of your Zoom experience. Whether you're a seasoned Zoom pro or just starting, our goal is to help you optimize your usage and fully leverage the platform's capabilities. We're here to answer your questions, provide guidance, and offer best practices so that you can unlock the full potential of Zoom for your specific needs.</SPAN></P> <P> </P> <P><SPAN>Here, you'll find a diverse community of passionate individuals who are eager to collaborate, offer guidance, and connect with like-minded professionals. We encourage you to share your success stories, ask questions, and provide valuable feedback to help each other grow and thrive.</SPAN></P> <P> </P> <P><SPAN>Zoom has always been about connecting people and fostering collaboration, and this forum embodies that spirit. By joining this dynamic community, you gain access to a wealth of knowledge and expertise. Here, you can learn from fellow Zoom users, share your own experiences, and take advantage of exclusive insights from our team.</SPAN></P> <P> </P> <P><SPAN>To ensure a positive and productive experience for everyone, we kindly ask you to review and follow our community </SPAN><A href="https://community.zoom.com/t5/Community-Center/Zoom-Community-Terms-and-Guidelines/m-p/25#M10" target="_blank"><SPAN>terms and guidelines</SPAN></A><SPAN>. We believe in respectful communication, active participation, and nurturing a welcoming atmosphere where diversity is celebrated.</SPAN></P> <P> </P> <P><SPAN>So, without further ado, let's embark on this exciting journey together! Jump into the discussion and let's forge meaningful connections as we continue to learn and excel within the Zoom platform. To get started we have two questions for you: </SPAN></P> <OL> <LI><SPAN> Where are you located? </SPAN></LI> <LI><SPAN> What are you most interested in learning more about?</SPAN></LI> </OL> <P> </P> <P><SPAN>Thank you for being a part of this vibrant community! <img class="lia-deferred-image lia-image-emoji" src="https://community.zoom.com/html/@0173B78333632504851F1D0347552970/emoticons/1f389.png" alt=":party_popper:" title=":party_popper:" /></SPAN></P> <P> </P> <P><SPAN>Let's make every Customer Success story a remarkable one! <img class="lia-deferred-image lia-image-emoji" src="https://community.zoom.com/html/@342A6820E00027D29725258D135902F8/emoticons/1f4aa.png" alt=":flexed_biceps:" title=":flexed_biceps:" /></SPAN></P> <br> <b class="show-less">Show less</b> <br> <br> </section> </p> </div> <aside> <div class="recent-activity-footer"> <div class="recent-activity-footer-desktop"> <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Customer-Success-Forum/bd-p/customer-success-forum">Customer Success Forum</a> </strong> </div> <div class="custom-user-statistics"> <!-- Added by iTalent as part of https://italent.atlassian.net/browse/ZOOM-6 --> <!-- Start: to verify whether user has Kudoed it or not --> <ul class="custom-tile-statistics for-recent-activity"> <li view-href="/t5/Customer-Success-Forum/Welcome-to-the-Customer-Success-Forum-Let-s-Be-Successful/td-p/131233" class="custom-tile-views"> <b>12.9K</b> Views </li> <li view-href="/t5/Customer-Success-Forum/Welcome-to-the-Customer-Success-Forum-Let-s-Be-Successful/td-p/131233" class="custom-tile-replies-anonymous-disabled"> <b>11</b> replies <div class="custom-anonymous-replies-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" 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<span>Posted in </span> <a href="/t5/Customer-Success-Forum/bd-p/customer-success-forum">Customer Success Forum</a> </strong> </div> <div class="statistics-date-wrapper"> <div class="custom-user-statistics"> <ul class="custom-tile-statistics for-recent-activity"> <li view-href="/t5/Customer-Success-Forum/Welcome-to-the-Customer-Success-Forum-Let-s-Be-Successful/td-p/131233" class="custom-tile-views"> <b>12.9K</b> Views </li> <li view-href="/t5/Customer-Success-Forum/Welcome-to-the-Customer-Success-Forum-Let-s-Be-Successful/td-p/131233" class="custom-tile-replies-anonymous-disabled"> <b>11</b> replies <div class="custom-anonymous-replies-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FCustomer-Success-Forum%2FWelcome-to-the-Customer-Success-Forum-Let-s-Be-Successful%2Ftd-p%2F131233" class="header-link 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src="https://community.zoom.com/t5/image/serverpage/avatar-name/Avatar_1/avatar-theme/candy/avatar-collection/Avatars/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div class="custom-username-container"> <strong> <span>By </span> <a class="lia-link-navigation lia-page-link lia-user-name-link" target="_self" href="/t5/user/viewprofilepage/user-id/605" rel="author" title="View profile"> <span class="custom-username " style="color:#06755A">EmersonS</span> </a> </strong> <div class="custom-rank"> <small>•</small> <em>Zoom Employee</em> </div> </div> </div> <p class='custom-pinned-text'> <img src="/html/assets/icon_pin.svg" alt=""> THIS THREAD IS PINNED </p> </footer> </article> <div class="custom-latest-reply-date"> <img src="/html/assets/latest-reply-arrow.svg" alt="reply-icon"/> <strong> <span>Latest Reply - </span> <a href="/t5/Customer-Success-Forum/Welcome-to-the-Customer-Success-Forum-Let-s-Be-Successful/m-p/217260#M4639"> <time>2024-12-23</time> </a> </strong> </div> </section> </div> </section> <div class="custom-message-list "> <section> <header> <h2>Recent Activity</h2> </header> <div class="links-wrapper"> <div class="tab-links-wrapper"> <span class="tablinks active" data-value="recent">Latest Posts</span> <span class="tablinks " data-value="views">Trending Posts</span> <span class="tablinks " data-value="solved">Solved</span> <span class="tablinks " data-value="unanswered">Unanswered</span> </div> <div> <div class="custom-start-conversation-button"> <a class="lia-button lia-button-primary" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FCustomer-Success-Forum%2Fbd-p%2Fcustomer-success-forum">Start a Discussion</a> </div> </div> <div class="community-activity-sorted-by-wrapper"> <select id="community-activity-sorted-by"> <option value="recent" selected>Latest Posts</option> <option value="views" >Trending Posts</option> <option value="solved" >Solved</option> <option value="unanswered" >Unanswered</option> </select> </div> </div> <section id="custom-loader-messages"> <div class="errors"></div> <section class="custom-message-tile-wrapper"> <article class="custom-message-tile custom-thread-unread"> <div class="custom-message-tile-description"> <h3> <a href="/t5/Customer-Success-Forum/Link-Zoom-Account-to-an-Organization/td-p/222717" title="Link Zoom Account to an Organization">Link Zoom Account to an Organization</a> </h3> <p> <section class="less-content"> Did you know that you can link accounts to an organization? Account owners and administrators have the capability to link several Zoom accounts to form an organization. Once these accounts are linked, they will have the ability to efficiently search ... <b class="show-more">Show more</b> </section> <section class="more-content"> <P><SPAN>Did you know that you can link accounts to an organization?</SPAN></P> <P> </P> <P><SPAN>Account owners and administrators have the capability to link several Zoom accounts to form an organization. Once these accounts are linked, they will have the ability to efficiently search for contacts, engage in chat, and conduct meetings. By linking your accounts as an organization, members will be relieved from the necessity of manually adding contacts from associated accounts to facilitate communication.</SPAN></P> <P> </P> <P><SPAN>The requirement for linking accounts to an organization is that Account owner or Admin with the privilege to edit Account Profile settings.</SPAN></P> <P> </P> <P><SPAN>Please take a moment to check out this Knowledge Base Article about <A title="Linking Accounts to an Organization" href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068055#h_ddc07864-44c8-4531-af72-22851dc4e76b" target="_self" rel="nofollow noopener noreferrer">Linking Accounts to an Organization</A>. It provides detailed information on Creating a New Organization, Managing Linked Accounts as the Owner, and Linking an Existing Organization.</SPAN></P> <P> </P> <P><SPAN>By linking your accounts, you can efficiently manage multiple accounts with the convenience of assigning a single administrator, thereby reducing the complexity of having multiple administrators across your various accounts.</SPAN></P> <br> <b class="show-less">Show less</b> <br> <br> </section> </p> </div> <aside> <div class="recent-activity-footer"> <div class="recent-activity-footer-desktop"> <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Customer-Success-Forum/bd-p/customer-success-forum">Customer Success Forum</a> </strong> </div> <div class="custom-user-statistics"> <!-- Added by iTalent as part of https://italent.atlassian.net/browse/ZOOM-6 --> <!-- Start: to verify whether user has Kudoed it or not --> <ul class="custom-tile-statistics for-recent-activity"> <li 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class="custom-tile-date"> <time>2025-02-13</time> </div> </div> </div> </div> </aside> <footer> <div class="custom-tile-author-info"> <div class="custom-avtar-container"> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/792720" title="View profile"> <img class="lia-user-avatar-message" alt="Tash_Balaguer" src="https://community.zoom.com/t5/image/serverpage/avatar-name/Avatar-12/avatar-theme/candy/avatar-collection/Avatars/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div class="custom-username-container"> <strong> <span>By </span> <a class="lia-link-navigation lia-page-link lia-user-name-link" target="_self" href="/t5/user/viewprofilepage/user-id/792720" rel="author" title="View profile"> <span class="custom-username " style="color:#06755A">Tash_Balaguer</span> </a> </strong> <div class="custom-rank"> <small>•</small> <em>Zoom Employee</em> </div> </div> </div> <div> </div> </footer> </article> </section> <section class="custom-message-tile-wrapper"> <article class="custom-message-tile custom-thread-solved custom-thread-unread"> <div class="custom-message-tile-description"> <h3> <i class="custom-thread-solved"><small>Resolved!</small></i> <a href="/t5/Customer-Success-Forum/How-do-I-obtain-a-BAA-to-be-HIPAA-compliant/td-p/133005" title="How do I obtain a BAA to be HIPAA compliant?">How do I obtain a BAA to be HIPAA compliant?</a> </h3> <p> <section class="less-content"> Hi. I have spent a few hours looking up how to set up Zoom healthcare. I already have a Zoom one pro account, and anytime I try to add Zoom healthcare, the website just brings me back to my current plan, with no option to obtain Zoom healthcare. Also... <b class="show-more">Show more</b> </section> <section class="more-content"> <P>Hi. I have spent a few hours looking up how to set up Zoom healthcare. I already have a Zoom one pro account, and anytime I try to add Zoom healthcare, the website just brings me back to my current plan, with no option to obtain Zoom healthcare. Also, I keep reading from multiple people on Zoom community that I need to obtain a BAA in order to be HIPAA complaint. I have tried calling the sales team but no one actually picks up the phone. </P> <P> </P> <P>Can someone please explain how I can obtain a BAA. This has become rather time consuming. Need help!</P> <P> </P> <P>Thank you </P> <br> <b class="show-less">Show less</b> <br> <br> </section> </p> </div> <aside> <div class="recent-activity-footer"> <div class="recent-activity-footer-desktop"> <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Customer-Success-Forum/bd-p/customer-success-forum">Customer Success Forum</a> </strong> </div> <div class="custom-user-statistics"> <!-- Added by iTalent as part of https://italent.atlassian.net/browse/ZOOM-6 --> <!-- Start: to verify whether user has Kudoed it or not --> <ul class="custom-tile-statistics for-recent-activity"> <li view-href="/t5/Customer-Success-Forum/How-do-I-obtain-a-BAA-to-be-HIPAA-compliant/td-p/133005" class="custom-tile-views"> <b>19K</b> Views </li> <li view-href="/t5/Customer-Success-Forum/How-do-I-obtain-a-BAA-to-be-HIPAA-compliant/td-p/133005" class="custom-tile-replies-anonymous-disabled"> <b>12</b> replies <div class="custom-anonymous-replies-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FCustomer-Success-Forum%2FHow-do-I-obtain-a-BAA-to-be-HIPAA-compliant%2Ftd-p%2F133005" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <!-- <li class="custom-tile-kudos"> <b>7</b> likes </li> --> <li msg-id="133005" class="custom-tile-kudos-anonymous-disabled"> <b>7</b> likes <div class="custom-anonymous-kudos-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FCustomer-Success-Forum%2FHow-do-I-obtain-a-BAA-to-be-HIPAA-compliant%2Ftd-p%2F133005" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <!-- End of https://italent.atlassian.net/browse/ZOOM-4 --> </ul> </div> <div class="custom-tile-date"> <time>2023-08-08</time> </div> </div> <div class="recent-activity-footer-mobile"> <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Customer-Success-Forum/bd-p/customer-success-forum">Customer Success Forum</a> </strong> </div> <div class="statistics-date-wrapper"> <div class="custom-user-statistics"> <ul class="custom-tile-statistics for-recent-activity"> <li view-href="/t5/Customer-Success-Forum/How-do-I-obtain-a-BAA-to-be-HIPAA-compliant/td-p/133005" class="custom-tile-views"> <b>19K</b> Views </li> <li view-href="/t5/Customer-Success-Forum/How-do-I-obtain-a-BAA-to-be-HIPAA-compliant/td-p/133005" class="custom-tile-replies-anonymous-disabled"> <b>12</b> replies <div class="custom-anonymous-replies-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FCustomer-Success-Forum%2FHow-do-I-obtain-a-BAA-to-be-HIPAA-compliant%2Ftd-p%2F133005" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <li msg-id="133005" class="custom-tile-kudos-anonymous-disabled"> <b>7</b> likes <div class="custom-anonymous-kudos-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FCustomer-Success-Forum%2FHow-do-I-obtain-a-BAA-to-be-HIPAA-compliant%2Ftd-p%2F133005" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> </ul> </div> <div class="custom-tile-date"> <time>2023-08-08</time> </div> </div> </div> </div> </aside> <footer> <div class="custom-tile-author-info"> <div class="custom-avtar-container"> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/617037" title="View profile"> <img class="lia-user-avatar-message" alt="rocknbeans" src="https://community-staging.gss.corp.zoom.com/html/assets/Avatar-Default2.png" /> </a> </div> <div class="custom-username-container"> <strong> <span>By </span> <a class="lia-link-navigation lia-page-link lia-user-name-link" target="_self" href="/t5/user/viewprofilepage/user-id/617037" rel="author" title="View profile"> <span class="custom-username " >rocknbeans</span> </a> </strong> <div class="custom-rank"> <small>•</small> <em>Explorer</em> </div> </div> </div> <div> </div> </footer> </article> <div class="custom-latest-reply-date"> <img src="/html/assets/latest-reply-arrow.svg" alt="reply-icon"/> <strong> <span>Latest Reply - </span> <a href="/t5/Customer-Success-Forum/How-do-I-obtain-a-BAA-to-be-HIPAA-compliant/m-p/222613#M4770"> <time>2025-02-13</time> </a> </strong> </div> </section> <section class="custom-message-tile-wrapper"> <article class="custom-message-tile custom-thread-unread"> <div class="custom-message-tile-description"> <h3> <a href="/t5/Customer-Success-Forum/Zoom-User-Groups/td-p/42933" title="Zoom User Groups">Zoom User Groups</a> </h3> <p> <section class="less-content"> Hi Everyone, I am interested in joining a Zoom User Group and asked our Zoom account manager if they were aware of any existing user groups where other Zoom System Admins get together to talk through their experiences, challenges, successes, new inte... <b class="show-more">Show more</b> </section> <section class="more-content"> <P>Hi Everyone, </P><P> </P><P>I am interested in joining a Zoom User Group and asked our Zoom account manager if they were aware of any existing user groups where other Zoom System Admins get together to talk through their experiences, challenges, successes, new integrations, etc. </P><P> </P><P>I did a search here on the community but didn't find anything on this topic. If anyone is interested in a Zoom User Group I would be happy to help spin something up and facilitate the first couple of sessions. </P><P> </P><P>My current employer is in the Financial Technology space, we have ~1500 users of Zoom Meetings and Zoom Phones, we have 80+ Zoom Rooms deployed in multiple corporate offices and have users spread throughout the US. I would love to connect with other system owners or admins who are utilizing the same services and talk through some of their best practices, hardware recommendations, challenges, wins, etc. </P><P> </P><P>Cheers! </P><P>Jimmy Ortiz</P><P> </P> <br> <b class="show-less">Show less</b> <br> <br> </section> </p> </div> <aside> <div class="recent-activity-footer"> <div class="recent-activity-footer-desktop"> <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Customer-Success-Forum/bd-p/customer-success-forum">Customer Success Forum</a> </strong> </div> <div class="custom-user-statistics"> <!-- Added by iTalent as part of https://italent.atlassian.net/browse/ZOOM-6 --> <!-- Start: to verify whether user has Kudoed it or not --> <ul class="custom-tile-statistics for-recent-activity"> <li view-href="/t5/Customer-Success-Forum/Zoom-User-Groups/td-p/42933" class="custom-tile-views"> <b>2.4K</b> Views </li> <li view-href="/t5/Customer-Success-Forum/Zoom-User-Groups/td-p/42933" class="custom-tile-replies-anonymous-disabled"> <b>5</b> replies <div class="custom-anonymous-replies-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FCustomer-Success-Forum%2FZoom-User-Groups%2Ftd-p%2F42933" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <!-- <li class="custom-tile-kudos"> <b>4</b> likes </li> --> <li msg-id="42933" class="custom-tile-kudos-anonymous-disabled"> <b>4</b> likes <div class="custom-anonymous-kudos-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FCustomer-Success-Forum%2FZoom-User-Groups%2Ftd-p%2F42933" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <!-- End of https://italent.atlassian.net/browse/ZOOM-4 --> </ul> </div> <div class="custom-tile-date"> <time>2022-02-18</time> </div> </div> <div class="recent-activity-footer-mobile"> <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Customer-Success-Forum/bd-p/customer-success-forum">Customer Success Forum</a> </strong> </div> <div class="statistics-date-wrapper"> <div class="custom-user-statistics"> <ul class="custom-tile-statistics for-recent-activity"> <li view-href="/t5/Customer-Success-Forum/Zoom-User-Groups/td-p/42933" class="custom-tile-views"> <b>2.4K</b> Views </li> <li view-href="/t5/Customer-Success-Forum/Zoom-User-Groups/td-p/42933" class="custom-tile-replies-anonymous-disabled"> <b>5</b> replies <div class="custom-anonymous-replies-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FCustomer-Success-Forum%2FZoom-User-Groups%2Ftd-p%2F42933" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <li msg-id="42933" class="custom-tile-kudos-anonymous-disabled"> <b>4</b> likes <div class="custom-anonymous-kudos-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FCustomer-Success-Forum%2FZoom-User-Groups%2Ftd-p%2F42933" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> </ul> </div> <div class="custom-tile-date"> <time>2022-02-18</time> </div> </div> </div> </div> </aside> <footer> <div class="custom-tile-author-info"> <div class="custom-avtar-container"> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/175266" title="View profile"> <img class="lia-user-avatar-message" alt="JimmyOrtiz" src="https://community-staging.gss.corp.zoom.com/html/assets/Avatar-Default2.png" /> </a> </div> <div class="custom-username-container"> <strong> <span>By </span> <a class="lia-link-navigation lia-page-link lia-user-name-link" target="_self" href="/t5/user/viewprofilepage/user-id/175266" rel="author" title="View profile"> <span class="custom-username " >JimmyOrtiz</span> </a> </strong> <div class="custom-rank"> <small>•</small> <em>Explorer</em> </div> </div> </div> <div> </div> </footer> </article> <div class="custom-latest-reply-date"> <img src="/html/assets/latest-reply-arrow.svg" alt="reply-icon"/> <strong> <span>Latest Reply - </span> <a href="/t5/Customer-Success-Forum/Zoom-User-Groups/m-p/222553#M4769"> <time>2025-02-12</time> </a> </strong> </div> </section> <section class="custom-message-tile-wrapper"> <article class="custom-message-tile custom-thread-unread"> <div class="custom-message-tile-description"> <h3> <a href="/t5/Customer-Success-Forum/Impress-don-t-stress-5-reasons-why-Zoom-Workplace-will-benefit/td-p/222309" title="Impress, don’t stress: 5 reasons why Zoom Workplace will benefit your small business">Impress, don’t stress: 5 reasons why Zoom Workplace will benefit your small business</a> </h3> <p> <section class="less-content"> Small businesses choose Zoom Workplace to help them grow their client base, their revenue, and their organization. Here's why. Zoom serves organizations of all industries and sizes because our platform can flexibly scale to fit any employee count and... <b class="show-more">Show more</b> </section> <section class="more-content"> <P><EM>Small businesses choose Zoom Workplace to help them grow their client base, their revenue, and their organization. Here's why.</EM></P> <P> </P> <P> </P> <SECTION id="" class="" data-cmp-is="richtext"> <DIV class=""> <DIV class=""> <P>Zoom serves organizations of all industries and sizes because our platform can flexibly scale to fit any employee count and budget. But running a small business means dealing with unique challenges, like executing multiple processes with just a few people and a limited budget — and prioritizing the time and resources to make it all happen efficiently. You need technology that can help you and your team do more, not add to your to-do list.</P> <P> </P> <P>Zoom Workplace is an AI-first work platform you can use to simplify your day-to-day. What does that mean? It means you can impress your customers without bending over backward or overextending your team. It means answers at your fingertips and a jumpstart on all your drafts. It means your whole team can work out of one interconnected app, increasing everyone’s efficiency. It means you can get time back to focus on growing your business, instead of trying to catch up on busy work.</P> <P> </P> <P>Here are five reasons why small businesses choose Zoom Workplace to help them do it all and grow their client base, their revenue, and their organization.</P> <P> </P> <P> </P> <P><FONT size="5"><STRONG>1. Zoom Workplace is easy to set up, use, and manage</STRONG></FONT></P> <P> </P> <P>You’re doing big things, and acting as IT support shouldn’t be one of them! Zoom Workplace wraps up a host of easy-to-use office and productivity tools, like <A href="https://www.zoom.com/en/products/collaborative-docs/?utm_campaign=FO-02-03-2025&utm_source=pardot&utm_medium=email&amp_device_id=cb09d3c0-78ef-4254-bebb-0d93ae25019c" target="_self" rel="nofollow noopener noreferrer">collaborative docs</A> and <A href="https://www.zoom.com/en/products/appointment-scheduler/?utm_campaign=FO-02-03-2025&utm_source=pardot&utm_medium=email&amp_device_id=cb09d3c0-78ef-4254-bebb-0d93ae25019c" target="_self" rel="nofollow noopener noreferrer">appointment booking</A>, into one connected app that’s easy to manage, even without a tech background. You can quickly set up and assign accounts in a centralized admin portal. Your employees only have to use one tool, and you’ll only have one tool to manage — a win-win.</P> <P> </P> <P>Once you’ve connected your <A href="https://www.zoom.com/en/products/email-calendar/?utm_campaign=FO-02-03-2025&utm_source=pardot&utm_medium=email&amp_device_id=cb09d3c0-78ef-4254-bebb-0d93ae25019c" target="_self" rel="nofollow noopener noreferrer">email</A> and set up your <A href="https://www.zoom.com/en/lp/phone/small-business/?utm_campaign=FO-02-03-2025&utm_source=pardot&utm_medium=email&amp_device_id=cb09d3c0-78ef-4254-bebb-0d93ae25019c" target="_self" rel="nofollow noopener noreferrer">phone</A> system, your team can get a boost from <A href="https://www.zoom.com/en/ai-assistant/?utm_campaign=FO-02-03-2025&utm_source=pardot&utm_medium=email&amp_device_id=cb09d3c0-78ef-4254-bebb-0d93ae25019c" target="_self" rel="nofollow noopener noreferrer">AI Companion</A> as they carry out their daily tasks. Plus, you’ll spend less time on administrative tasks after you bundle your communication and productivity tools into one provider. You may even be able to <A href="https://www.zoom.com/en/small-business/workplace/#zoom-workplace-for-small-businesses" target="_self" rel="nofollow noopener noreferrer">save money</A> if you consolidate your tools. In short, you don’t need an IT team to roll out and manage Zoom.</P> <P> </P> <P> </P> <P><STRONG><FONT size="5">2. Zoom Workplace can improve your customer interactions</FONT></STRONG></P> <P> </P> <P>Those who bill for the time you spend on calls know what a pain it can be to track that time. Now available for online paid plans, it’s easy to keep track of your billable hours right inside <A href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0078747&utm_campaign=FO-02-03-2025&utm_source=pardot&utm_medium=email&amp_device_id=cb09d3c0-78ef-4254-bebb-0d93ae25019c&_ics=1739233142490&irclickid=~3UKGBqsice-23YULNOV1RIJCJQUVXVKIKEyEFvwnld82SLEwvnkb&_gl=1*tz990i*_gcl_au*NzA3NDU5NzgyLjE3MzgxMTEzNjQ.*_ga*NzQ1MDE3MjEuMTcwNjc0NDk2NQ..*_ga_L8TBF28DDX*MTczOTIzMzE0Mi4xMTUuMC4xNzM5MjMzMTQyLjAuMC4w" target="_self" rel="nofollow noopener noreferrer">Zoom Phone</A> so you can give your full attention to your clients.</P> <P> </P> <P>When you’re bouncing between meetings, AI Companion can help you get work done as you go. Gone are the days of saying, “I’ll look into that and get back to you” during a client meeting. With AI Companion right there in your meeting side panel, you can type in a question and get a quick response — whether the answer lies in your email or on the web. And with AI Companion for Zoom Phone, you can get help prioritizing your voicemails and extracting action items from your calls, allowing you to get back to your clients that much faster.</P> <P> </P> <P>But what about when you’re on deadline to get something to your client, and you don’t have time to wait for inspiration to strike? Browse our pre-built templates in Zoom Docs to create project briefs, trackers, and meeting agendas in just a few clicks. Or, AI Companion can help you start a doc or write a follow-up email using meeting summaries and transcripts to inform your first draft.</P> <P> </P> <P> </P> <P><FONT size="5"><STRONG>3. You can fully engage without worries</STRONG></FONT></P> <P> </P> <P>Do you and your team find it hard to focus on big projects because daily minutiae keep getting in the way? Our engineers have been hard at work filling Zoom Workplace with capabilities that help you bust through tedious tasks. Instead of back-and-forth emails trying to align schedules with a client, <A href="https://www.zoom.com/en/products/appointment-scheduler/?utm_campaign=FO-02-03-2025&utm_source=pardot&utm_medium=email&amp_device_id=cb09d3c0-78ef-4254-bebb-0d93ae25019c" target="_self" rel="nofollow noopener noreferrer">Zoom Scheduler</A> can help you find the best time for both of you, right away. Zoom AI Companion can <A href="https://www.zoom.com/en/blog/ai-note-taker-save-time-stay-focused/?utm_campaign=FO-02-03-2025&utm_source=pardot&utm_medium=email&amp_device_id=cb09d3c0-78ef-4254-bebb-0d93ae25019c" target="_self" rel="nofollow noopener noreferrer">take meeting notes</A> for you so you can give the conversation your full attention (and stop feeling like an archaeologist as you try to decipher your own handwriting.) <A href="https://www.zoom.com/en/small-business/meetings/?utm_campaign=FO-02-03-2025&utm_source=pardot&utm_medium=email&amp_device_id=cb09d3c0-78ef-4254-bebb-0d93ae25019c" target="_self" rel="nofollow noopener noreferrer">Zoom Meetings</A> is also a pro at hiding distracting noises from your customers, so that only you can hear your barking dog.</P> <P> </P> <P> </P> <P><FONT size="5"><STRONG>4. You can work like you’re side by side, even when you’re not</STRONG></FONT></P> <P> </P> <P>Take advantage of flexibility, because Zoom Workplace helps you work from anywhere. <A href="https://www.zoom.com/en/small-business/meetings/?utm_campaign=FO-02-03-2025&utm_source=pardot&utm_medium=email&amp_device_id=cb09d3c0-78ef-4254-bebb-0d93ae25019c" target="_self" rel="nofollow noopener noreferrer">Zoom Meetings</A> lets you meet face to face, and you can even edit documents or collaborate on a whiteboard together right inside the meeting window. You can reach teammates and contacts outside of meetings using <A href="https://www.zoom.com/en/products/team-chat/?utm_campaign=FO-02-03-2025&utm_source=pardot&utm_medium=email&amp_device_id=cb09d3c0-78ef-4254-bebb-0d93ae25019c" target="_self" rel="nofollow noopener noreferrer">Team Chat</A>. Plus, you can always bounce around ideas with <A href="https://www.zoom.com/en/ai-assistant/?utm_campaign=FO-02-03-2025&utm_source=pardot&utm_medium=email&amp_device_id=cb09d3c0-78ef-4254-bebb-0d93ae25019c" target="_self" rel="nofollow noopener noreferrer">AI Companion</A>, even if no one else is online.</P> <P> </P> <P> </P> <P><FONT size="5"><STRONG>5. Use your favorite apps in Zoom Workplace</STRONG></FONT></P> <P> </P> <P>You can get the benefits of Zoom Workplace with AI Companion while still using your essential business apps. It’s easy to integrate Zoom with Google and Microsoft, so you can access your OneDrive files inside Zoom or get AI Companion’s help sorting through your Gmail. Our <A href="https://marketplace.zoom.us/apps?category=crm&optimizely_user_id=56b50d771c1522d1f32ec34ba12b7ecf&utm_campaign=FO-02-03-2025&utm_source=pardot&utm_medium=email&amp_device_id=cb09d3c0-78ef-4254-bebb-0d93ae25019c&_ics=1739233142490&irclickid=~3UKGBqsice-23YULNOV1RIJCJQUVXVKIKEyEFvwnld82SLEwvnkb&_gl=1*1b3spoc*_gcl_au*NzA3NDU5NzgyLjE3MzgxMTEzNjQ.*_ga*NzQ1MDE3MjEuMTcwNjc0NDk2NQ..*_ga_L8TBF28DDX*MTczOTIzMzE0Mi4xMTUuMC4xNzM5MjMzMTQyLjAuMC4w" target="_self" rel="nofollow noopener noreferrer">App Marketplace</A> has over 2,700 app integrations with popular small business apps like <A href="https://marketplace.zoom.us/apps/KuxZ_4QzSXWSwWiKiHFYYA?optimizely_user_id=56b50d771c1522d1f32ec34ba12b7ecf&utm_campaign=FO-02-03-2025&utm_source=pardot&utm_medium=email&amp_device_id=cb09d3c0-78ef-4254-bebb-0d93ae25019c&_ics=1739233142490&irclickid=~3UKGBqsice-23YULNOV1RIJCJQUVXVKIKEyEFvwnld82SLEwvnkb&_gl=1*1b3spoc*_gcl_au*NzA3NDU5NzgyLjE3MzgxMTEzNjQ.*_ga*NzQ1MDE3MjEuMTcwNjc0NDk2NQ..*_ga_L8TBF28DDX*MTczOTIzMzE0Mi4xMTUuMC4xNzM5MjMzMTQyLjAuMC4w" target="_self" rel="nofollow noopener noreferrer">Hubspot</A> and <A href="https://marketplace.zoom.us/apps/hI5EDXScRMa8JU3obFKu1Q?optimizely_user_id=56b50d771c1522d1f32ec34ba12b7ecf&utm_campaign=FO-02-03-2025&utm_source=pardot&utm_medium=email&amp_device_id=cb09d3c0-78ef-4254-bebb-0d93ae25019c&_ics=1739233142490&irclickid=~3UKGBqsice-23YULNOV1RIJCJQUVXVKIKEyEFvwnld82SLEwvnkb&_gl=1*1b3spoc*_gcl_au*NzA3NDU5NzgyLjE3MzgxMTEzNjQ.*_ga*NzQ1MDE3MjEuMTcwNjc0NDk2NQ..*_ga_L8TBF28DDX*MTczOTIzMzE0Mi4xMTUuMC4xNzM5MjMzMTQyLjAuMC4w" target="_self" rel="nofollow noopener noreferrer">Monday</A>.</P> <P> </P> <P> </P> <P><FONT size="5"><STRONG>Get started with Zoom Workplace</STRONG></FONT></P> <P> </P> <P>You’ve put a lot of hard work into building your business — you need collaboration software that scales with you. Zoom Workplace provides leading communications and productivity services for any small business looking to become the next big deal. Want to learn more about how Zoom Workplace can help simplify your workday? Explore <A href="https://www.zoom.com/en/small-business/workplace/?utm_campaign=FO-02-03-2025&utm_source=pardot&utm_medium=email&amp_device_id=cb09d3c0-78ef-4254-bebb-0d93ae25019c" target="_self" rel="nofollow noopener noreferrer">Zoom Workplace</A> today!</P> <P> </P> <P> </P> <P><EM>***Original article posted on <A href="https://www.zoom.com/en/blog/zoom-video-communications-small-business-benefits/?utm_source=pardot&utm_medium=email&utm_campaign=FO-02-03-2025&utm_content=en-blog-rss" target="_self" rel="nofollow noopener noreferrer">Zoom Blog</A></EM></P> </DIV> </DIV> </SECTION> <br> <b class="show-less">Show less</b> <br> <br> </section> </p> </div> <aside> <div class="recent-activity-footer"> <div class="recent-activity-footer-desktop"> <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Customer-Success-Forum/bd-p/customer-success-forum">Customer Success Forum</a> </strong> </div> <div class="custom-user-statistics"> <!-- Added by iTalent as part of 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<p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FCustomer-Success-Forum%2FImpress-don-t-stress-5-reasons-why-Zoom-Workplace-will-benefit%2Ftd-p%2F222309" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> </ul> </div> <div class="custom-tile-date"> <time>2025-02-10</time> </div> </div> </div> </div> </aside> <footer> <div class="custom-tile-author-info"> <div class="custom-avtar-container"> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/798" title="View profile"> <img class="lia-user-avatar-message" alt="rome810" src="https://community.zoom.com/t5/image/serverpage/image-id/19308i8ADDF225FF221B78/image-dimensions/150x150/image-coordinates/0%2C0%2C1438%2C1438?v=v2" /> </a> </div> <div class="custom-username-container"> <strong> <span>By </span> <a class="lia-link-navigation lia-page-link lia-user-name-link" target="_self" href="/t5/user/viewprofilepage/user-id/798" rel="author" title="View profile"> <span class="custom-username " style="color:#06755A">rome810</span> </a> </strong> <div class="custom-rank"> <small>•</small> <em>Zoom Employee</em> </div> </div> </div> <div> </div> </footer> </article> <div class="custom-latest-reply-date"> <img src="/html/assets/latest-reply-arrow.svg" alt="reply-icon"/> <strong> <span>Latest Reply - </span> <a href="/t5/Customer-Success-Forum/Impress-don-t-stress-5-reasons-why-Zoom-Workplace-will-benefit/m-p/222552#M4768"> <time>2025-02-12</time> </a> </strong> </div> </section> <section class="custom-message-tile-wrapper"> <article class="custom-message-tile custom-thread-unread"> <div class="custom-message-tile-description"> <h3> <a href="/t5/Customer-Success-Forum/10DLC-compliance-for-staffing-company/td-p/222307" title="10DLC compliance for staffing company">10DLC compliance for staffing company</a> </h3> <p> <P>We are subscribers for Zoom for past 4 months but we are not getting approval for 10DLC. We are not getting any good customer support and not able to resolve issues with zoom for 10DLC compliance. Any guidance would be helpful</P> </p> </div> <aside> <div class="recent-activity-footer"> <div class="recent-activity-footer-desktop"> <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Customer-Success-Forum/bd-p/customer-success-forum">Customer Success Forum</a> </strong> </div> <div class="custom-user-statistics"> <!-- Added by iTalent as part of https://italent.atlassian.net/browse/ZOOM-6 --> <!-- Start: to verify whether user has Kudoed it or not --> <ul class="custom-tile-statistics for-recent-activity"> <li view-href="/t5/Customer-Success-Forum/10DLC-compliance-for-staffing-company/td-p/222307" class="custom-tile-views"> <b>167</b> Views </li> <li view-href="/t5/Customer-Success-Forum/10DLC-compliance-for-staffing-company/td-p/222307" class="custom-tile-replies-anonymous-disabled"> <b>4</b> replies <div class="custom-anonymous-replies-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FCustomer-Success-Forum%2F10DLC-compliance-for-staffing-company%2Ftd-p%2F222307" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <!-- <li class="custom-tile-kudos"> <b>0</b> likes </li> --> <li msg-id="222307" class="custom-tile-kudos-anonymous-disabled"> <b>0</b> likes <div class="custom-anonymous-kudos-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FCustomer-Success-Forum%2F10DLC-compliance-for-staffing-company%2Ftd-p%2F222307" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <!-- End of https://italent.atlassian.net/browse/ZOOM-4 --> </ul> </div> <div class="custom-tile-date"> <time>2025-02-10</time> </div> </div> <div class="recent-activity-footer-mobile"> <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Customer-Success-Forum/bd-p/customer-success-forum">Customer Success Forum</a> </strong> </div> <div class="statistics-date-wrapper"> <div class="custom-user-statistics"> <ul class="custom-tile-statistics for-recent-activity"> <li view-href="/t5/Customer-Success-Forum/10DLC-compliance-for-staffing-company/td-p/222307" class="custom-tile-views"> <b>167</b> Views </li> <li view-href="/t5/Customer-Success-Forum/10DLC-compliance-for-staffing-company/td-p/222307" class="custom-tile-replies-anonymous-disabled"> <b>4</b> replies <div class="custom-anonymous-replies-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FCustomer-Success-Forum%2F10DLC-compliance-for-staffing-company%2Ftd-p%2F222307" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <li msg-id="222307" class="custom-tile-kudos-anonymous-disabled"> <b>0</b> likes <div class="custom-anonymous-kudos-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FCustomer-Success-Forum%2F10DLC-compliance-for-staffing-company%2Ftd-p%2F222307" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> </ul> </div> <div class="custom-tile-date"> <time>2025-02-10</time> </div> </div> </div> </div> </aside> <footer> <div class="custom-tile-author-info"> <div class="custom-avtar-container"> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/937735" title="View profile"> <img class="lia-user-avatar-message" alt="metasense" src="https://community-staging.gss.corp.zoom.com/html/assets/Avatar-Default2.png" /> </a> </div> <div class="custom-username-container"> <strong> <span>By </span> <a class="lia-link-navigation lia-page-link lia-user-name-link" target="_self" href="/t5/user/viewprofilepage/user-id/937735" rel="author" title="View profile"> <span class="custom-username " >metasense</span> </a> </strong> <div class="custom-rank"> <small>•</small> <em>Newcomer</em> </div> </div> </div> <div> </div> </footer> </article> <div class="custom-latest-reply-date"> <img src="/html/assets/latest-reply-arrow.svg" alt="reply-icon"/> <strong> <span>Latest Reply - </span> <a href="/t5/Customer-Success-Forum/10DLC-compliance-for-staffing-company/m-p/222412#M4765"> <time>2025-02-11</time> </a> </strong> </div> </section> <section class="custom-message-tile-wrapper"> <article class="custom-message-tile custom-thread-unread"> <div class="custom-message-tile-description"> <h3> <a href="/t5/Customer-Success-Forum/Audio-Signal-Not-Getting-Through/td-p/222110" title="Audio Signal Not Getting Through">Audio Signal Not Getting Through</a> </h3> <p> <section class="less-content"> How is it possible that an audio signal, registering on the vu graphs on the computer (Mac - Sequoia 15.3) audio input cannot be recognized by Zoom? This is the signal coming from a Focusrite interface. There is signal at the computer input and signa... <b class="show-more">Show more</b> </section> <section class="more-content"> <P>How is it possible that an audio signal, registering on the vu graphs on the computer (Mac - Sequoia 15.3) audio input cannot be recognized by Zoom? This is the signal coming from a Focusrite interface. There is signal at the computer input and signal going in to Logic Pro... but not Zoom (6.3.6) The device does show up as an option for input in Zoom, and permissions are set correctly.<BR /><BR />I posed the question a long time ago, after having spent hours with AI tech support and a human or two. Doesn't someone from Zoom have an idea what might be the problem? Does anyone have any ideas?</P> <br> <b class="show-less">Show less</b> <br> <br> </section> </p> </div> <aside> <div class="recent-activity-footer"> <div class="recent-activity-footer-desktop"> <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Customer-Success-Forum/bd-p/customer-success-forum">Customer Success Forum</a> </strong> </div> <div class="custom-user-statistics"> <!-- Added by iTalent as part of https://italent.atlassian.net/browse/ZOOM-6 --> <!-- Start: to verify whether user has Kudoed it or not --> <ul class="custom-tile-statistics for-recent-activity"> <li view-href="/t5/Customer-Success-Forum/Audio-Signal-Not-Getting-Through/td-p/222110" class="custom-tile-views"> <b>265</b> Views </li> <li view-href="/t5/Customer-Success-Forum/Audio-Signal-Not-Getting-Through/td-p/222110" class="custom-tile-replies-anonymous-disabled"> <b>4</b> replies <div class="custom-anonymous-replies-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FCustomer-Success-Forum%2FAudio-Signal-Not-Getting-Through%2Ftd-p%2F222110" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <!-- <li class="custom-tile-kudos"> <b>0</b> likes </li> --> <li msg-id="222110" class="custom-tile-kudos-anonymous-disabled"> <b>0</b> likes <div class="custom-anonymous-kudos-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FCustomer-Success-Forum%2FAudio-Signal-Not-Getting-Through%2Ftd-p%2F222110" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <!-- End of https://italent.atlassian.net/browse/ZOOM-4 --> </ul> </div> <div class="custom-tile-date"> <time>2025-02-07</time> </div> </div> <div class="recent-activity-footer-mobile"> <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Customer-Success-Forum/bd-p/customer-success-forum">Customer Success Forum</a> </strong> </div> <div class="statistics-date-wrapper"> <div class="custom-user-statistics"> <ul class="custom-tile-statistics for-recent-activity"> <li view-href="/t5/Customer-Success-Forum/Audio-Signal-Not-Getting-Through/td-p/222110" class="custom-tile-views"> <b>265</b> Views </li> <li view-href="/t5/Customer-Success-Forum/Audio-Signal-Not-Getting-Through/td-p/222110" class="custom-tile-replies-anonymous-disabled"> <b>4</b> replies <div class="custom-anonymous-replies-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FCustomer-Success-Forum%2FAudio-Signal-Not-Getting-Through%2Ftd-p%2F222110" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <li msg-id="222110" class="custom-tile-kudos-anonymous-disabled"> <b>0</b> likes <div class="custom-anonymous-kudos-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FCustomer-Success-Forum%2FAudio-Signal-Not-Getting-Through%2Ftd-p%2F222110" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> </ul> </div> <div class="custom-tile-date"> <time>2025-02-07</time> </div> </div> </div> </div> </aside> <footer> <div class="custom-tile-author-info"> <div class="custom-avtar-container"> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/932249" title="View profile"> <img class="lia-user-avatar-message" alt="Altb" src="https://community-staging.gss.corp.zoom.com/html/assets/Avatar-Default2.png" /> </a> </div> <div class="custom-username-container"> <strong> <span>By </span> <a class="lia-link-navigation lia-page-link lia-user-name-link" target="_self" href="/t5/user/viewprofilepage/user-id/932249" rel="author" title="View profile"> <span class="custom-username " >Altb</span> </a> </strong> <div class="custom-rank"> <small>•</small> <em>Explorer</em> </div> </div> </div> <div> </div> </footer> </article> <div class="custom-latest-reply-date"> <img src="/html/assets/latest-reply-arrow.svg" alt="reply-icon"/> <strong> <span>Latest Reply - </span> <a href="/t5/Customer-Success-Forum/Audio-Signal-Not-Getting-Through/m-p/222164#M4755"> <time>2025-02-08</time> </a> </strong> </div> </section> <section class="custom-message-tile-wrapper"> <article class="custom-message-tile custom-thread-unread"> <div class="custom-message-tile-description"> <h3> <a href="/t5/Customer-Success-Forum/Level-Up-This-February-with-Exclusive-Zoom-Sessions/td-p/221593" title="🚀 Level Up This February with Exclusive Zoom Sessions! 🚀">🚀 Level Up This February with Exclusive Zoom Sessions! 🚀</a> </h3> <p> <section class="less-content"> The new year is rolling, and it’s time to supercharge your skills! February is packed with interactive sessions designed to help you stay ahead of the curve—whether it’s optimizing your workplace, enhancing customer experiences, or unlocking AI-power... <b class="show-more">Show more</b> </section> <section class="more-content"> <P><FONT face="tahoma,arial,helvetica,sans-serif">The new year is rolling, and it’s time to supercharge your skills! <img class="lia-deferred-image lia-image-emoji" src="https://community.zoom.com/html/@D04339FDC1904B71AE97FA6428C30C11/emoticons/1f680.png" alt=":rocket:" title=":rocket:" /> February is packed with interactive sessions designed to help you stay ahead of the curve—whether it’s optimizing your workplace, enhancing customer experiences, or unlocking AI-powered efficiency. Don’t miss out—<STRONG>register now and take your expertise to the next level!<BR /></STRONG></FONT></P> <P> </P> <P class="lia-indent-padding-left-30px" style="padding-left : 30px;"><FONT face="tahoma,arial,helvetica,sans-serif"><img class="lia-deferred-image lia-image-emoji" src="https://community.zoom.com/html/@BDD56D89593C4AFE4151196CF7B362D6/emoticons/2728.png" alt=":sparkles:" title=":sparkles:" /> <STRONG>February 12 - Zoom Workplace Open Office | </STRONG><img class="lia-deferred-image lia-image-emoji" src="https://community.zoom.com/html/@02281CF40C691F66192C6F02420DE2C4/emoticons/1f517.png" alt=":link:" title=":link:" /> <A href="https://events.zoom.us/ev/ArPNjqTk0nOgiEl0hkDA_pVSs6Z8hPE6OijcaOkJEXCSCq-hfqgU~Ap42ocizkL91eIlSA58-s5KcW68M_qn2r0Mo1Z1J_kg6F7WLuy_Qw20o4Q" target="_self" rel="nofollow noopener noreferrer"><EM>Register Here</EM></A></FONT><BR /><FONT face="tahoma,arial,helvetica,sans-serif">Transform the way you work! Join this interactive session to explore how Zoom’s tools can create a seamless, productive workplace. Get insider tips, discover new features, and learn how to maximize the value of Zoom’s workplace solutions.</FONT><BR /><BR /></P> <P class="lia-indent-padding-left-60px" style="padding-left : 60px;"><FONT face="tahoma,arial,helvetica,sans-serif"><SPAN>Product Sessions: Meetings, Phone, Communication (Team Chat/Mail & Calendar/Scheduler), Productivity (Clips/Whiteboard/Surveys/Notes/Docs), and Spaces (Rooms/Digital Signage/Workspace Reservation/Visitor Management).</SPAN></FONT></P> <P class="lia-indent-padding-left-60px" style="padding-left : 60px;"> </P> <P class="lia-indent-padding-left-30px" style="padding-left : 30px;"><FONT face="tahoma,arial,helvetica,sans-serif"><img class="lia-deferred-image lia-image-emoji" src="https://community.zoom.com/html/@BDD56D89593C4AFE4151196CF7B362D6/emoticons/2728.png" alt=":sparkles:" title=":sparkles:" /> <STRONG>February 13 - Zoom Contact Center Insights: February Product Deep Dive | </STRONG><img class="lia-deferred-image lia-image-emoji" src="https://community.zoom.com/html/@02281CF40C691F66192C6F02420DE2C4/emoticons/1f517.png" alt=":link:" title=":link:" /> <A href="https://events.zoom.us/ev/AvoexrvzzM_-V_r4wo0RNERrfcW7gYiC1CdnpEkug_ou9gsPPbLy~AuoQFGLbMMgmc5z2FLRG71ne5usYSWkcEWdLadJFivPQ8vmo9MK2oZyXPg" target="_self" rel="nofollow noopener noreferrer"><EM>Register Here</EM></A></FONT><BR /><FONT face="tahoma,arial,helvetica,sans-serif">Deliver next-level customer service with Zoom Contact Center! This in-depth session will walk you through advanced features and live demos designed to optimize customer interactions and streamline support.</FONT><BR /><BR /></P> <P class="lia-indent-padding-left-60px" style="padding-left : 60px;"><FONT face="tahoma,arial,helvetica,sans-serif"><SPAN>Product Sessions: Inbound Voice, Reporting, Chat & Email, Dialer</SPAN></FONT></P> <P class="lia-indent-padding-left-60px" style="padding-left : 60px;"> </P> <P class="lia-indent-padding-left-30px" style="padding-left : 30px;"><FONT face="tahoma,arial,helvetica,sans-serif"><img class="lia-deferred-image lia-image-emoji" src="https://community.zoom.com/html/@BDD56D89593C4AFE4151196CF7B362D6/emoticons/2728.png" alt=":sparkles:" title=":sparkles:" /> <STRONG>February 19 - Zoom AI Companion Open Office | </STRONG><img class="lia-deferred-image lia-image-emoji" src="https://community.zoom.com/html/@02281CF40C691F66192C6F02420DE2C4/emoticons/1f517.png" alt=":link:" title=":link:" /> <A href="https://events.zoom.us/ev/ApKfyeQZAPXKOzdEOhKb9GfppcrfISIVDlIM89uRrTf147rxSGcE~AtuGeEpd1Gr-ESeaIkmpy32Y0U8yNWMu3yDpOG2X2ba_FxxNWjdJgWC6lA" target="_self" rel="nofollow noopener noreferrer"><EM>Register Here</EM></A></FONT><BR /><FONT face="tahoma,arial,helvetica,sans-serif">AI is revolutionizing the way we work—are you ready? Join us to explore Zoom’s AI-powered tools that drive smarter collaboration and enhanced productivity. Don’t miss the chance to experience these cutting-edge innovations firsthand!</FONT><BR /><BR /></P> <P class="lia-indent-padding-left-60px" style="padding-left : 60px;"><FONT face="tahoma,arial,helvetica,sans-serif"><SPAN>Product Sessions: AI Companion 2.0 & Team Chat, AI Companion in Meetings, AI Companion in Phone and AI Companion in Whiteboard/Docs/Email.</SPAN></FONT></P> <P class="lia-indent-padding-left-60px" style="padding-left : 60px;"> </P> <P class="lia-indent-padding-left-30px" style="padding-left : 30px;"><FONT face="tahoma,arial,helvetica,sans-serif"><img class="lia-deferred-image lia-image-emoji" src="https://community.zoom.com/html/@BDD56D89593C4AFE4151196CF7B362D6/emoticons/2728.png" alt=":sparkles:" title=":sparkles:" /> <STRONG>February 26 - Business Services Open Office | </STRONG><img class="lia-deferred-image lia-image-emoji" src="https://community.zoom.com/html/@02281CF40C691F66192C6F02420DE2C4/emoticons/1f517.png" alt=":link:" title=":link:" /> <A href="https://events.zoom.us/ev/AiK5OTVOVst7nOZr4k7bsgGLOVQr9z3IeT4YHInMtZf6wPUiWca2~AqV9kLwnD_VmL9IAZ9QH-R2ujzliyDH-sYalAzNhOro7T7rWoJtSFOVRtg" target="_self" rel="nofollow noopener noreferrer"><EM>Register Here</EM></A></FONT><BR /><FONT face="tahoma,arial,helvetica,sans-serif">Take your business operations to the next level! This session will deep dive into Zoom’s business solutions, helping you streamline workflows, boost efficiency, and enhance customer engagement.</FONT></P> <P class="lia-indent-padding-left-30px" style="padding-left : 30px;"> </P> <P class="lia-indent-padding-left-60px" style="padding-left : 60px;"><FONT face="tahoma,arial,helvetica,sans-serif"><SPAN class="">Product Sessions: Contact Center/Virtual Agent, Events/Webinar/Sessions, Revenue Accelerator, Workforce Management/Quality Management</SPAN></FONT></P> <P class=""> </P> <P class=""><FONT face="tahoma,arial,helvetica,sans-serif"><SPAN class="">Interested in other webinars, live product trainings or on demand content? Visit the <A href="https://events.zoom.us/eo/AsGmtVcsNuaXLrlYNfkaKSphxX-acfgoGLA3gKJv74EKmPPf34Bc~AggLXsr32QYFjq8BlYLZ5I06Dg" target="_blank" rel="noopener nofollow noreferrer">Digital Customer Success Hub</A><SPAN> </SPAN>to learn more.</SPAN></FONT></P> <P><FONT face="tahoma,arial,helvetica,sans-serif"><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="crissyd_0-1738682699177.png" style="width: 999px;"><img src="https://community.zoom.com/t5/image/serverpage/image-id/25672iB73FED01569D304C/image-size/large?v=v2&px=999" role="button" title="crissyd_0-1738682699177.png" alt="crissyd_0-1738682699177.png" /></span></FONT></P> <P> </P> <br> <b class="show-less">Show less</b> <br> <br> </section> </p> </div> <aside> <div class="recent-activity-footer"> <div class="recent-activity-footer-desktop"> <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Customer-Success-Forum/bd-p/customer-success-forum">Customer Success Forum</a> </strong> </div> <div class="custom-user-statistics"> <!-- Added by iTalent as part of https://italent.atlassian.net/browse/ZOOM-6 --> <!-- Start: to verify whether user has Kudoed it or not --> <ul class="custom-tile-statistics for-recent-activity"> <li view-href="/t5/Customer-Success-Forum/Level-Up-This-February-with-Exclusive-Zoom-Sessions/td-p/221593" class="custom-tile-views"> <b>165</b> Views </li> <li view-href="/t5/Customer-Success-Forum/Level-Up-This-February-with-Exclusive-Zoom-Sessions/td-p/221593" class="custom-tile-replies-anonymous-disabled"> <b>1</b> replies <div class="custom-anonymous-replies-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FCustomer-Success-Forum%2FLevel-Up-This-February-with-Exclusive-Zoom-Sessions%2Ftd-p%2F221593" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <!-- <li class="custom-tile-kudos"> <b>2</b> likes </li> --> <li msg-id="221593" class="custom-tile-kudos-anonymous-disabled"> <b>2</b> likes <div class="custom-anonymous-kudos-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FCustomer-Success-Forum%2FLevel-Up-This-February-with-Exclusive-Zoom-Sessions%2Ftd-p%2F221593" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <!-- End of https://italent.atlassian.net/browse/ZOOM-4 --> </ul> </div> <div class="custom-tile-date"> <time>2025-02-04</time> </div> </div> <div class="recent-activity-footer-mobile"> <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Customer-Success-Forum/bd-p/customer-success-forum">Customer Success Forum</a> </strong> </div> <div class="statistics-date-wrapper"> <div class="custom-user-statistics"> <ul class="custom-tile-statistics for-recent-activity"> <li view-href="/t5/Customer-Success-Forum/Level-Up-This-February-with-Exclusive-Zoom-Sessions/td-p/221593" class="custom-tile-views"> <b>165</b> Views </li> <li view-href="/t5/Customer-Success-Forum/Level-Up-This-February-with-Exclusive-Zoom-Sessions/td-p/221593" class="custom-tile-replies-anonymous-disabled"> <b>1</b> replies <div class="custom-anonymous-replies-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FCustomer-Success-Forum%2FLevel-Up-This-February-with-Exclusive-Zoom-Sessions%2Ftd-p%2F221593" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <li msg-id="221593" class="custom-tile-kudos-anonymous-disabled"> <b>2</b> likes <div class="custom-anonymous-kudos-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FCustomer-Success-Forum%2FLevel-Up-This-February-with-Exclusive-Zoom-Sessions%2Ftd-p%2F221593" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> </ul> </div> <div class="custom-tile-date"> <time>2025-02-04</time> </div> </div> </div> </div> </aside> <footer> <div class="custom-tile-author-info"> <div class="custom-avtar-container"> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/256949" title="View profile"> <img class="lia-user-avatar-message" alt="crissyd" src="https://community.zoom.com/t5/image/serverpage/image-id/25560iDB975D33CFF9CC42/image-dimensions/150x150/image-coordinates/0%2C0%2C593%2C593?v=v2" /> </a> </div> <div class="custom-username-container"> <strong> <span>By </span> <a class="lia-link-navigation lia-page-link lia-user-name-link" target="_self" href="/t5/user/viewprofilepage/user-id/256949" rel="author" title="View profile"> <span class="custom-username " style="color:#06755A">crissyd</span> </a> </strong> <div class="custom-rank"> <small>•</small> <em>Zoom Employee</em> </div> </div> </div> <div> </div> </footer> </article> <div class="custom-latest-reply-date"> <img src="/html/assets/latest-reply-arrow.svg" alt="reply-icon"/> <strong> <span>Latest Reply - </span> <a href="/t5/Customer-Success-Forum/Level-Up-This-February-with-Exclusive-Zoom-Sessions/m-p/222063#M4749"> <time>2025-02-07</time> </a> </strong> </div> </section> <section class="custom-message-tile-wrapper"> <article class="custom-message-tile custom-thread-unread"> <div class="custom-message-tile-description"> <h3> <a href="/t5/Customer-Success-Forum/Exporting-User-s-Managing-signed-in-devices-and-sessions/td-p/217431" title="Exporting User's Managing signed-in devices and sessions">Exporting User's Managing signed-in devices and sessions</a> </h3> <p> <P>Hello Community,</P><P> </P><P>Has anyone been able to figure out a way to exporting User's Managing signed-in devices and sessions? Thank you!</P> </p> </div> <aside> <div class="recent-activity-footer"> <div class="recent-activity-footer-desktop"> <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Customer-Success-Forum/bd-p/customer-success-forum">Customer Success Forum</a> </strong> </div> <div class="custom-user-statistics"> <!-- Added by iTalent as part of https://italent.atlassian.net/browse/ZOOM-6 --> <!-- Start: to verify whether user has Kudoed it or not --> <ul class="custom-tile-statistics for-recent-activity"> <li view-href="/t5/Customer-Success-Forum/Exporting-User-s-Managing-signed-in-devices-and-sessions/td-p/217431" class="custom-tile-views"> <b>600</b> Views </li> <li view-href="/t5/Customer-Success-Forum/Exporting-User-s-Managing-signed-in-devices-and-sessions/td-p/217431" class="custom-tile-replies-anonymous-disabled"> <b>1</b> replies <div class="custom-anonymous-replies-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FCustomer-Success-Forum%2FExporting-User-s-Managing-signed-in-devices-and-sessions%2Ftd-p%2F217431" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <!-- <li class="custom-tile-kudos"> <b>0</b> likes </li> --> <li msg-id="217431" class="custom-tile-kudos-anonymous-disabled"> <b>0</b> likes <div class="custom-anonymous-kudos-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FCustomer-Success-Forum%2FExporting-User-s-Managing-signed-in-devices-and-sessions%2Ftd-p%2F217431" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <!-- End of https://italent.atlassian.net/browse/ZOOM-4 --> </ul> </div> <div class="custom-tile-date"> <time>2024-12-27</time> </div> </div> <div class="recent-activity-footer-mobile"> <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Customer-Success-Forum/bd-p/customer-success-forum">Customer Success Forum</a> </strong> </div> <div class="statistics-date-wrapper"> <div class="custom-user-statistics"> <ul class="custom-tile-statistics for-recent-activity"> <li view-href="/t5/Customer-Success-Forum/Exporting-User-s-Managing-signed-in-devices-and-sessions/td-p/217431" class="custom-tile-views"> <b>600</b> Views </li> <li view-href="/t5/Customer-Success-Forum/Exporting-User-s-Managing-signed-in-devices-and-sessions/td-p/217431" class="custom-tile-replies-anonymous-disabled"> <b>1</b> replies <div class="custom-anonymous-replies-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FCustomer-Success-Forum%2FExporting-User-s-Managing-signed-in-devices-and-sessions%2Ftd-p%2F217431" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <li msg-id="217431" class="custom-tile-kudos-anonymous-disabled"> <b>0</b> likes <div class="custom-anonymous-kudos-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FCustomer-Success-Forum%2FExporting-User-s-Managing-signed-in-devices-and-sessions%2Ftd-p%2F217431" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> </ul> </div> <div class="custom-tile-date"> <time>2024-12-27</time> </div> </div> </div> </div> </aside> <footer> <div class="custom-tile-author-info"> <div class="custom-avtar-container"> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/749139" title="View profile"> <img class="lia-user-avatar-message" alt="ccalv015" src="https://community-staging.gss.corp.zoom.com/html/assets/Avatar-Default2.png" /> </a> </div> <div class="custom-username-container"> <strong> <span>By </span> <a class="lia-link-navigation lia-page-link lia-user-name-link" target="_self" href="/t5/user/viewprofilepage/user-id/749139" rel="author" title="View profile"> <span class="custom-username " >ccalv015</span> </a> </strong> <div class="custom-rank"> <small>•</small> <em>Newcomer</em> </div> </div> </div> <div> </div> </footer> </article> <div class="custom-latest-reply-date"> <img src="/html/assets/latest-reply-arrow.svg" alt="reply-icon"/> <strong> <span>Latest Reply - </span> <a href="/t5/Customer-Success-Forum/Exporting-User-s-Managing-signed-in-devices-and-sessions/m-p/221815#M4746"> <time>2025-02-05</time> </a> </strong> </div> </section> <section class="custom-message-tile-wrapper"> <article class="custom-message-tile custom-thread-unread"> <div class="custom-message-tile-description"> <h3> <a href="/t5/Customer-Success-Forum/The-latest-zoom-update/td-p/221082" title="The latest zoom update">The latest zoom update</a> </h3> <p> <section class="less-content"> Immediately after I did the latest Zoom update, my zoom meeting window showed a blurred background and my features appeared a bit fuzzy. I have tried all the suggested settings to remove the blurred background and restore my natural window view, but ... <b class="show-more">Show more</b> </section> <section class="more-content"> <P><STRONG><FONT face="trebuchet ms,geneva">Immediately after I did the latest Zoom update, my zoom meeting window showed a blurred background and my features appeared a bit fuzzy. I have tried all the suggested settings to remove the blurred background and restore my natural window view, but nothing works. What has happened? And how can I restore my default zoom window view?</FONT></STRONG></P> <br> <b class="show-less">Show less</b> <br> <br> </section> </p> </div> <aside> <div class="recent-activity-footer"> <div class="recent-activity-footer-desktop"> <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Customer-Success-Forum/bd-p/customer-success-forum">Customer Success Forum</a> </strong> </div> <div class="custom-user-statistics"> <!-- Added by iTalent as part of https://italent.atlassian.net/browse/ZOOM-6 --> <!-- Start: to verify whether user has Kudoed it or not --> <ul class="custom-tile-statistics for-recent-activity"> <li view-href="/t5/Customer-Success-Forum/The-latest-zoom-update/td-p/221082" class="custom-tile-views"> <b>141</b> Views </li> <li view-href="/t5/Customer-Success-Forum/The-latest-zoom-update/td-p/221082" class="custom-tile-replies-anonymous-disabled"> <b>1</b> replies <div class="custom-anonymous-replies-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FCustomer-Success-Forum%2FThe-latest-zoom-update%2Ftd-p%2F221082" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <!-- <li class="custom-tile-kudos"> <b>0</b> likes </li> --> <li msg-id="221082" class="custom-tile-kudos-anonymous-disabled"> <b>0</b> likes <div class="custom-anonymous-kudos-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FCustomer-Success-Forum%2FThe-latest-zoom-update%2Ftd-p%2F221082" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <!-- End of https://italent.atlassian.net/browse/ZOOM-4 --> </ul> </div> <div class="custom-tile-date"> <time>2025-01-29</time> </div> </div> <div class="recent-activity-footer-mobile"> <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Customer-Success-Forum/bd-p/customer-success-forum">Customer Success Forum</a> </strong> </div> <div class="statistics-date-wrapper"> <div class="custom-user-statistics"> <ul class="custom-tile-statistics for-recent-activity"> <li view-href="/t5/Customer-Success-Forum/The-latest-zoom-update/td-p/221082" class="custom-tile-views"> <b>141</b> Views </li> <li view-href="/t5/Customer-Success-Forum/The-latest-zoom-update/td-p/221082" class="custom-tile-replies-anonymous-disabled"> <b>1</b> replies <div class="custom-anonymous-replies-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FCustomer-Success-Forum%2FThe-latest-zoom-update%2Ftd-p%2F221082" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <li msg-id="221082" class="custom-tile-kudos-anonymous-disabled"> <b>0</b> likes <div class="custom-anonymous-kudos-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FCustomer-Success-Forum%2FThe-latest-zoom-update%2Ftd-p%2F221082" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> </ul> </div> <div class="custom-tile-date"> <time>2025-01-29</time> </div> </div> </div> </div> </aside> <footer> <div class="custom-tile-author-info"> <div class="custom-avtar-container"> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/931392" title="View profile"> <img class="lia-user-avatar-message" alt="Jned" src="https://community-staging.gss.corp.zoom.com/html/assets/Avatar-Default2.png" /> </a> </div> <div class="custom-username-container"> <strong> <span>By </span> <a class="lia-link-navigation lia-page-link lia-user-name-link" target="_self" href="/t5/user/viewprofilepage/user-id/931392" rel="author" title="View profile"> <span class="custom-username " >Jned</span> </a> </strong> <div class="custom-rank"> <small>•</small> <em>Newcomer</em> </div> </div> </div> <div> </div> </footer> </article> <div class="custom-latest-reply-date"> <img src="/html/assets/latest-reply-arrow.svg" alt="reply-icon"/> <strong> <span>Latest Reply - </span> <a href="/t5/Customer-Success-Forum/The-latest-zoom-update/m-p/221808#M4744"> <time>2025-02-05</time> </a> </strong> </div> </section> <section class="custom-message-tile-wrapper"> <article class="custom-message-tile custom-thread-unread"> <div class="custom-message-tile-description"> <h3> <a href="/t5/Customer-Success-Forum/Getting-a-400-bad-request-error-trying-to-list-recordings/td-p/221571" title="Getting a 400 bad request error trying to list recordings">Getting a 400 bad request error trying to list recordings</a> </h3> <p> <section class="less-content"> Hi there, I'm trying to retrieve a list of my recorded Zoom meetings using the APIs. I have 2 accounts: a personal one and a work one. It works for the personal account, but not the work one (for which I have Pro edition). I submit a POST request to ... <b class="show-more">Show more</b> </section> <section class="more-content"> <DIV class=""><DIV class=""><P>Hi there,</P><P> </P><P>I'm trying to retrieve a list of my recorded Zoom meetings using the APIs. I have 2 accounts: a personal one and a work one. It works for the personal account, but not the work one (for which I have Pro edition).</P><P> </P><P>I submit a POST request to <A href="https://zoom.us/oauth/token" target="_blank" rel="noopener nofollow noreferrer">https://zoom.us/oauth/token</A> and pass in:</P><P>HTTP Headers:</P><P>- Authorization = "Basic asdfasdfadf"</P><P>- Content-Type = "application/x-www-form-urlencoded"</P><P>HTTP Entity:</P><P>- grant_type = "account_credentials"</P><P>- account_id = "zxcvzxcvzxcv"</P><P> </P><P>This returns the access_token which I can use in my next request which is:</P><P>GET <A href="https://api.zoom.us/v2/users/me/meetings" target="_blank" rel="noopener nofollow noreferrer">https://api.zoom.us/v2/users/me/meetings</A></P><P>HTTP Headers:</P><P>- Authorization = "Bearer + access_token"</P><P> </P><P>The above all works for my Personal Zoom account. </P><P> </P><P>However it fails with the following error, when I use it against my work account:</P><P>"<SPAN class="">"Failed to execute the request, or the endpoint responded an error</SPAN>"</P><P>"<SPAN class="">Got response 400 - Bad Request from the endpoint</SPAN>"</P><P> </P><P>Any ideas?</P></DIV></DIV> <br> <b class="show-less">Show less</b> <br> <br> </section> </p> </div> <aside> <div class="recent-activity-footer"> <div class="recent-activity-footer-desktop"> <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Customer-Success-Forum/bd-p/customer-success-forum">Customer Success Forum</a> </strong> </div> <div class="custom-user-statistics"> <!-- Added by iTalent as part of https://italent.atlassian.net/browse/ZOOM-6 --> <!-- Start: to verify whether user has Kudoed it or not --> <ul class="custom-tile-statistics for-recent-activity"> <li view-href="/t5/Customer-Success-Forum/Getting-a-400-bad-request-error-trying-to-list-recordings/td-p/221571" class="custom-tile-views"> <b>201</b> Views </li> <li view-href="/t5/Customer-Success-Forum/Getting-a-400-bad-request-error-trying-to-list-recordings/td-p/221571" class="custom-tile-replies-anonymous-disabled"> <b>1</b> replies <div class="custom-anonymous-replies-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FCustomer-Success-Forum%2FGetting-a-400-bad-request-error-trying-to-list-recordings%2Ftd-p%2F221571" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <!-- <li class="custom-tile-kudos"> <b>0</b> likes </li> --> <li msg-id="221571" class="custom-tile-kudos-anonymous-disabled"> <b>0</b> likes <div class="custom-anonymous-kudos-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FCustomer-Success-Forum%2FGetting-a-400-bad-request-error-trying-to-list-recordings%2Ftd-p%2F221571" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <!-- End of https://italent.atlassian.net/browse/ZOOM-4 --> </ul> </div> <div class="custom-tile-date"> <time>2025-02-04</time> </div> </div> <div class="recent-activity-footer-mobile"> <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Customer-Success-Forum/bd-p/customer-success-forum">Customer Success Forum</a> </strong> </div> <div class="statistics-date-wrapper"> <div class="custom-user-statistics"> <ul class="custom-tile-statistics for-recent-activity"> <li view-href="/t5/Customer-Success-Forum/Getting-a-400-bad-request-error-trying-to-list-recordings/td-p/221571" class="custom-tile-views"> <b>201</b> Views </li> <li view-href="/t5/Customer-Success-Forum/Getting-a-400-bad-request-error-trying-to-list-recordings/td-p/221571" class="custom-tile-replies-anonymous-disabled"> <b>1</b> replies <div class="custom-anonymous-replies-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FCustomer-Success-Forum%2FGetting-a-400-bad-request-error-trying-to-list-recordings%2Ftd-p%2F221571" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <li msg-id="221571" class="custom-tile-kudos-anonymous-disabled"> <b>0</b> likes <div class="custom-anonymous-kudos-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FCustomer-Success-Forum%2FGetting-a-400-bad-request-error-trying-to-list-recordings%2Ftd-p%2F221571" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> </ul> </div> <div class="custom-tile-date"> <time>2025-02-04</time> </div> </div> </div> </div> </aside> <footer> <div class="custom-tile-author-info"> <div class="custom-avtar-container"> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/933929" title="View profile"> <img class="lia-user-avatar-message" alt="npsnap" src="https://community-staging.gss.corp.zoom.com/html/assets/Avatar-Default2.png" /> </a> </div> <div class="custom-username-container"> <strong> <span>By </span> <a class="lia-link-navigation lia-page-link lia-user-name-link" target="_self" href="/t5/user/viewprofilepage/user-id/933929" rel="author" title="View profile"> <span class="custom-username " >npsnap</span> </a> </strong> <div class="custom-rank"> <small>•</small> <em>Newcomer</em> </div> </div> </div> <div> </div> </footer> </article> <div class="custom-latest-reply-date"> <img src="/html/assets/latest-reply-arrow.svg" alt="reply-icon"/> <strong> <span>Latest Reply - 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