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"> <span class=" header-text "> The need to continuously innovate never stops. Who can help? </span> </h1> </div> <div class="headingComponent parbase section"> <h2 id="learn-why-customers-see-a-273-roi-when-working-with-salesforce-professional-services" class=" h3 text-stratus text-left salesforce-sans-bold margin-20-bottom-lg " style="; "> <span class=" header-text "> Learn why customers see a 273% ROI when working with Salesforce Professional Services. </span> </h2> </div> <div class="socialMediaSharingComponent section"> <div> <div class="share-icon-row margin-20-bottom-lg margin-10-bottom-sm"> <div class="share-icon"> <a target="_blank" href="https://www.facebook.com/sharer/sharer.php?u=https://www.salesforce.com/resources/research-reports/professional-services-forrester-tei-study/" title="Facebook" alt="Facebook"> <img data-src="//www.salesforce.com/content/dam/web/global/svg-icons/facebook-day.svg?version=202510" alt="Facebook" class="lazy text-salesforce-gray salesforce-social-icon " src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif"/> </a> </div> <div class="share-icon"> <a class="twitter" target="_blank" href="https://twitter.com/intent/tweet?url=https://www.salesforce.com/resources/research-reports/professional-services-forrester-tei-study/&text=The%20need%20to%20continuously%20innovate%20never%20stops.%20Who%20can%20help?&via=@salesforce" title="Twitter" alt="Twitter" data-pagetitle="The need to continuously innovate never stops. Who can help?"> <img data-src="//www.salesforce.com/content/dam/web/global/svg-icons/twitter-day.svg?version=202510" alt="Twitter" class="lazy text-salesforce-gray salesforce-social-icon " src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif"/> </a> </div> <div class="share-icon"> <a target="_blank" href="https://www.linkedin.com/cws/share?url=https://www.salesforce.com/resources/research-reports/professional-services-forrester-tei-study/" title="LinkedIn" alt="LinkedIn"> <img data-src="//www.salesforce.com/content/dam/web/global/svg-icons/linkedin-day.svg?version=202510" alt="LinkedIn" class="lazy text-salesforce-gray salesforce-social-icon " src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif"/> </a> </div> </div> </div> </div> <div class="bodyCopyComponent parbase section"><div class="margin-40-bottom-lg margin-30-bottom-sm margin-20-bottom-xs text-size-default line-height-default "> In today's competitive landscape, a customer-centric strategy is imperative for success. Our latest commissioned Forrester Total Economic Impact (TEI) study reveals the secrets behind sustained profit and growth, highlighting the cost savings and business benefits enabled by Professional Services. Explore the findings to unlock new opportunities for your organization's growth. </div> </div> </div> <div class="col text-left col-xs-12 col-sm-3 col-md-3 col-lg-3"> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" hidden-bg-img-xs hidden-bg-img-sm columns-wrapper bg-center-center bg-cover column-container-component"> <div class="bg-rain bg-opacity"> </div> <div class="visible-lg"> <div class="columns-wrapper column-container-image lazy bg-center-center bg-cover" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/deloitte-background-1600.png"> </div> </div> <div class="visible-md"> <div class="columns-wrapper column-container-image lazy bg-center-center bg-cover" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/deloitte-background-1600.png"> </div> </div> <div class="visible-sm"> <div class="columns-wrapper column-container-image lazy bg-center-center bg-cover" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/deloitte-background-1311.png"> </div> </div> <div class="visible-xs"> <div class="columns-wrapper column-container-image lazy bg-center-center bg-cover" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/deloitte-background-1311.png"> </div> </div> <div class="container"> <div class="row columns-wrapper " style="min-height: 384px; 500"> <div class="col text-left col-xs-12 col-sm-2 col-md-2 col-lg-2"> </div> <div class="col text-left col-xs-12 col-sm-10 col-md-10 col-lg-10"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity"> </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-9 col-md-9 col-lg-9"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-60-top-lg margin-40-top-sm margin-20-top-xs column-container-component"> <div class="bg-default bg-opacity"> </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-6 col-md-6 col-lg-6"><div class="headingComponent parbase section"> <h3 id="see-how-professional-services-fuels-long-term-success" class=" h3 text-night text-left salesforce-sans-bold col-lg-11 margin-20-bottom-lg " style="; "> <span class=" header-text "> See how Professional Services fuels long-term success </span> </h3> </div> <div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-default "> The study uncovers key insights, including: </div> </div> <div class="bodyCopyComponent parbase section"><div class="margin-10-bottom-lg text-size-default line-height-32 "> <ul class="enhanced-unordered-list"> <li>The return on investment (ROI) companies realize by engaging Professional Services</li> <li>The net present value (NPV) global companies experience with Professional Services</li> <li>The four key areas identified by Forrester where customers find exceptional value</li> </ul> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-6 col-md-6 col-lg-6"><div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive margin-20-top-xs margin-40-bottom-xs " alt="Cover of the Forrester TEI TM report for Professional Services" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resources/services/forrester-tei-inline-form-asset.png"/> </div> </div> </div> </div> <div class="row"> </div> </div> </div> <div class="formContainerV2 parbase section"><div class="form-container-v2 sfdc-form-day 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I can unsubscribe at a later time. </div> </div> </div> </div> <div class="checkboxInput section"><div class="safeharbor-wrapper hide-checkbox"> <div data-legal-type="disclosure"> <!-- Hide legal optIn field by default to avoid visual flicker --> <div class="field"> <input class="sr-only" type="checkbox" id="Accept_Terms__c" name="Accept_Terms__c"/> <div class="checkbox-ui" data-input-check></div> <div class="checkbox-ui-label"> By registering I confirm that I have read and agree to the <a href="https://www.salesforce.com/company/privacy/full_privacy.jsp" target="_blank">Privacy Statement</a>. </div> <span class="safeharbor-err-msg error-msg-block"> This field is required. </span> </div> </div> </div></div> <div class="section"><div class="new"></div> </div><div class="iparys_inherited"><div class="form_fields_par iparsys parsys"></div> </div> <div style="display: none;" class="type-captcha section"><div class="field g-recaptcha"></div> <span class="error-msg">Please Complete Captcha</span> </div> <div class="hidden"> <input type="hidden" data-skip-form name="formResourcePath" value="{1fd104aefe2f33377302a4034dc6f5470d91944df1583da95200c11c34655189459d79c0c3c9ad736937240b97f1dd34ad5ddda4186fa94756686c71300d7c9011abaf67f8d841c2eefc668cfe440207c256ac6ff82c370eda283602549e1bd35d94b7f219727750873f44b86be4c9ac4cf28b7d4e28d79ce71f354f3a27e746f4f1c6c9c3449d8765198c58e5d14f50948274fb6434f4dd997e412d3068239c7afc91bfb2c59bb014aaf1ae4ff36dfd8b6de4b4deed632f8eff8130b55ea9effb5aa41c8dc7be04b6402f6c42218a23cc5f70a1a8146b76802798d093dbcb8e}"/> </div> <div class="form_submit_button submitButton buttonCTAItemComponent parbase"> <button name="Read the study" type="submit" class="submit btn btn-lg btn-primary salesforce-sans-regular btn-left ">Read the study</button> </div> <div class="form-footer-wrap"> </div> <div class="control-rule-prevent-submit hidden"></div> </form> <div class="conf-content hidden" data-form-conf> <div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-default col-lg-11 "> Download “The Total Economic Impact<sup>TM</sup> Of Salesforce Professional Services” study below. </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-primary salesforce-sans-regular " aria-label="Read the report: Download “The Total Economic Impact Of Salesforce Professional Services” study below." data-content-replacement-close-color="sfdc-swap-button-day" href="//www.salesforce.com/content/dam/web/en_us/www/documents/reports/forrester-tei-study-salesforce-professional-services-february-2024.pdf" target="_blank"> <span> Read the study </span> </a> </div> </div> </div></div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-3 col-md-3 col-lg-3"> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper column-container-component"> <div class="bg-snow bg-opacity"> </div> <div class="container"> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="headingComponent parbase section"> <h2 id="more-resources" class=" h1 text-night text-left salesforce-sans-light margin-20-top-lg margin-10-top-md margin-40-bottom-lg margin-30-bottom-sm " style="; 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"> <span class=" header-text "> Infographic </span> </div> </div> <div class="headingComponent parbase section"> <h4 id="see-the-3-year-financial-impact-of-professional-services" class=" h3 text-cirrus text-left salesforce-sans-regular margin-10-bottom-lg " style="; "> <span class=" header-text "> See the 3-year financial impact of Professional Services </span> </h4> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="//www.salesforce.com/content/dam/web/en_us/www/documents/infographics/forrester-tei-infographic-salesforce-professional-services-february-2024.pdf">The Total Economic Impact™ Of Salesforce Professional Services infographic</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-60-bottom-lg bg-snow "> <div class="thumbnail-content thumbnail-linked" data-href="https://trailhead.salesforce.com/content/learn/modules/salesforce-professional-services?d=cta-bottom-row-2&utm_source=trailhead&utm_medium=web-content-product-pages&utm_campaign=trailhead&utm_content=tei-resource-center-landing-page%20" data-new-window="true"> <a href="https://trailhead.salesforce.com/content/learn/modules/salesforce-professional-services?d=cta-bottom-row-2&utm_source=trailhead&utm_medium=web-content-product-pages&utm_campaign=trailhead&utm_content=tei-resource-center-landing-page%20" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" target="_blank"></a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/research-reports/trailhead-professional-services-resource-card.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <div id="webinar" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; 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