Salesforce Resource Center: Free Articles, Videos, Tips & More

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data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/customer-engagement.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <div id="customer-relationships" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> Customer Relationships </span> </div> </div> <div class="headingComponent parbase section"> <h2 id="boost-engagement-by-delivering-the-experiences-your-customers-want" class=" h3 text-cirrus text-left salesforce-sans-regular margin-10-bottom-lg topic-head" style="; " data-equalize="topic-head"> <span class=" header-text "> Boost engagement by delivering the experiences your customers want. </span> </h2> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg simple-link salesforce-sans-bold " aria-label="Learn about the customer journey across your company." data-content-replacement-close-color="sfdc-swap-button-day"> <span> Learn more <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/resources/customer-relationships/">Customer Relationship Resources</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-40-bottom-sm bg-karl-the-fog "> <div class="thumbnail-content thumbnail-linked" data-href="/resources/digital-transformation/"> <a href="/resources/digital-transformation/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Digital Transformation Resources – Digital Innovation">Digital Transformation Resources – Digital Innovation</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/digital-transformation.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <div id="digital-transformation" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> Digital Transformation </span> </div> </div> <div class="headingComponent parbase section"> <h2 id="unite-sales-service-marketing-it-and-commerce" class=" h3 text-cirrus text-left salesforce-sans-regular margin-10-bottom-lg topic-head" style="; " data-equalize="topic-head"> <span class=" header-text "> Unite sales, service, marketing, IT, and commerce. </span> </h2> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day"> <span> Learn more <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/resources/digital-transformation/">Digital Transformation Resources – Digital Innovation</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg bg-karl-the-fog "> <div class="thumbnail-content thumbnail-linked" data-href="/resources/automation/"> <a href="/resources/automation/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Automation Resources - Automation Examples">Automation Resources - Automation Examples</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/artificial-intelligence.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <div id="automation" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> Automation </span> </div> </div> <div class="headingComponent parbase section"> <h2 id="boost-productivity-and-make-customers-happier-with-automation" class=" h3 text-cirrus text-left salesforce-sans-regular margin-10-bottom-lg topic-head" style="; " data-equalize="topic-head"> <span class=" header-text "> Boost productivity and make customers happier with automation. </span> </h2> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg simple-link salesforce-sans-bold " aria-label="Learn about unifying data" data-content-replacement-close-color="sfdc-swap-button-day"> <span> Learn more <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/resources/automation/">Automation Resources - Automation Examples</a> </div> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-60-bottom-lg margin-20-bottom-sm column-container-component"> <div class="bg-snow bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg bg-karl-the-fog "> <div class="thumbnail-content thumbnail-linked" data-href="/resources/future-of-work/"> <a href="/resources/future-of-work/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Digital Future of Work Trends & Resources">Digital Future of Work Trends & Resources</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/future-of-work.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <div id="future-of-work" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> Future of work </span> </div> </div> <div class="headingComponent parbase section"> <h2 id="prepare-your-workforce-for-the-future" class=" h3 text-cirrus text-left salesforce-sans-regular margin-10-bottom-lg " style="; "> <span class=" header-text "> Prepare your workforce for the future. </span> </h2> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day"> <span> Learn more <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/resources/future-of-work/">Digital Future of Work Trends & Resources</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg bg-karl-the-fog "> <div class="thumbnail-content thumbnail-linked" data-href="/resources/platform-for-change/"> <a href="/resources/platform-for-change/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Business as a Platform for Change Resources">Business as a Platform for Change Resources</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/business-as-a-platform-for-change.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <div id="business-as-a-platform-for-change" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> Business as a platform for change </span> </div> </div> <div class="headingComponent parbase section"> <h2 id="make-your-business-a-force-for-change" class=" h3 text-cirrus text-left salesforce-sans-regular margin-10-bottom-lg " style="; "> <span class=" header-text "> Make your business a force for change. </span> </h2> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day"> <span> Learn more <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/resources/platform-for-change/">Business as a Platform for Change Resources</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg bg-karl-the-fog "> <div class="thumbnail-content thumbnail-linked" data-href="/resources/leading-through-change/"> <a href="/resources/leading-through-change/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Leading Through Change – Business Resources">Leading Through Change – Business Resources</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="how to safely reopen your business" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/resource-center-LTC-category.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <div id="leading-through-change" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> Leading through change </span> </div> </div> <div class="headingComponent parbase section"> <h2 id="get-insights-and-tools-to-manage-your-business-through-crisis" class=" h3 text-cirrus text-left salesforce-sans-regular margin-10-bottom-lg " style="; "> <span class=" header-text "> Get insights and tools to manage your business through crisis. </span> </h2> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day"> <span> Learn more <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/resources/leading-through-change/">Leading Through Change – Business Resources</a> </div> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-60-bottom-lg margin-20-bottom-sm column-container-component"> <div class="bg-snow bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg bg-karl-the-fog "> <div class="thumbnail-content thumbnail-linked" data-href="/resources/guides/how-to-safely-reopen-business/"> <a href="/resources/guides/how-to-safely-reopen-business/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs"></a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="reopen your business safely" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/resource-center-reopen-safely-category.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <div id="reopen-your-business-safely" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> Reopen your business safely </span> </div> </div> <div class="headingComponent parbase section"> <h2 id="create-a-plan-for-returning-to-the-office" class=" h3 text-cirrus text-left salesforce-sans-regular margin-10-bottom-lg " style="; "> <span class=" header-text "> Create a plan for returning to the office. </span> </h2> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg simple-link salesforce-sans-bold " aria-label="how to safely reopen your business" data-content-replacement-close-color="sfdc-swap-button-day"> <span> Learn more <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/resources/guides/how-to-safely-reopen-business/"></a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg bg-karl-the-fog "> <div class="thumbnail-content thumbnail-linked" data-href="/resources/digital-transformation/partners/"> <a href="/resources/digital-transformation/partners/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Partner in success with the #1 AI CRM.">Partner in success with the #1 AI CRM.</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="Power the business of health" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/partnertiles-1.png"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <div id="digital-transformation" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> Digital transformation </span> </div> </div> <div class="headingComponent parbase section"> <h2 id="drive-success-now-with-partner-apps-and-experts" class=" h3 text-cirrus text-left salesforce-sans-regular margin-10-bottom-lg " style="; "> <span class=" header-text "> Drive success now with partner apps and experts. </span> </h2> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg simple-link salesforce-sans-bold " aria-label="how to safely reopen your business" data-content-replacement-close-color="sfdc-swap-button-day"> <span> Learn more <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/resources/digital-transformation/partners/">Power the business of health.</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg bg-karl-the-fog "> <div class="thumbnail-content thumbnail-linked" data-href="/resources/ai/"> <a href="/resources/ai/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Artificial Intelligence (AI) Resources">Artificial Intelligence (AI) Resources</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="Team working together at a conference table" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/ai-resources-card.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <div id="ai" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> ai </span> </div> </div> <div class="headingComponent parbase section"> <h2 id="learn-how-ai-can-help-your-teams-work-more-efficiently-and-create-better-customer-experiences" class=" h3 text-cirrus text-left salesforce-sans-regular margin-10-bottom-lg " style="; "> <span class=" header-text "> Learn how AI can help your teams work more efficiently and create better customer experiences. </span> </h2> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg simple-link salesforce-sans-bold " aria-label="how to safely reopen your business" data-content-replacement-close-color="sfdc-swap-button-day"> <span> Learn more <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/resources/ai/">AI Resources</a> </div> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper column-container-component"> <div class="bg-karl-the-fog bg-opacity">  </div> <div class="container"> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="headingComponent parbase section"> <h4 id="find-resources-tailored-to-your-role" class=" avantgarde-l text-night text-left avant-garde-demi hidden-xs margin-60-top-lg margin-40-bottom-lg " style="; "> <span class=" header-text "> Find resources tailored to your role. </span> </h4> </div> <div class="headingComponent parbase section"> <h4 id="find-resources-tailored-to-your-role" class=" avantgarde-m text-night text-left avant-garde-demi hidden-sm hidden-md hidden-lg margin-30-top-lg margin-20-bottom-lg " style="; "> <span class=" header-text "> Find resources tailored to your role. </span> </h4> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-60-bottom-lg margin-40-bottom-sm column-container-component"> <div class="bg-karl-the-fog bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-40-bottom-sm bg-snow "> <div class="thumbnail-content thumbnail-linked" data-href="/resources/sales/"> <a href="/resources/sales/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Top Sales Resources: Free Articles, Videos & Tips">Top Sales Resources: Free Articles, Videos & Tips</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/sales.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <div id="sales" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> Sales </span> </div> </div> <div class="headingComponent parbase section"> <h2 id="discover-sales-best-practices-that-build-lasting-customer-relationships" class=" h3 text-cirrus text-left salesforce-sans-regular role-1" style="; " data-equalize="role-1"> <span class=" header-text "> Discover sales best practices that build lasting customer relationships. </span> </h2> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " aria-label="Browse all sales resources" data-content-replacement-close-color="sfdc-swap-button-day" href="/resources/sales/"> <span> Learn more <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/resources/sales/">Top Sales Resources: Free Articles, Videos & Tips</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-40-bottom-sm bg-snow "> <div class="thumbnail-content thumbnail-linked" data-href="/resources/service/"> <a href="/resources/service/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Top Free Customer Service Resources">Top Free Customer Service Resources</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/service.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <div id="service" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> Service </span> </div> </div> <div class="headingComponent parbase section"> <h2 id="turn-every-service-engagement-into-customer-happiness" class=" h3 text-cirrus text-left salesforce-sans-regular role-1" style="; " data-equalize="role-1"> <span class=" header-text "> Turn every service engagement into customer happiness. </span> </h2> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " aria-label="Browse all customer service resources" data-content-replacement-close-color="sfdc-swap-button-day" href="/resources/service/"> <span> Learn more <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/resources/service/">Top Free Customer Service Resources</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg bg-snow "> <div class="thumbnail-content thumbnail-linked" data-href="/resources/marketing/"> <a href="/resources/marketing/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Top Free Strategic Marketing Resources">Top Free Strategic Marketing Resources</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/marketing.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <div id="marketing" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> Marketing </span> </div> </div> <div class="headingComponent parbase section"> <h2 id="transform-your-marketing-into-next-level-customer-experiences" class=" h3 text-cirrus text-left salesforce-sans-regular role-1" style="; " data-equalize="role-1"> <span class=" header-text "> Transform your marketing into next-level customer experiences. </span> </h2> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day" href="/resources/marketing/"> <span> Learn more <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/resources/marketing/">Top Free Strategic Marketing Resources</a> </div> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-60-bottom-lg column-container-component"> <div class="bg-karl-the-fog bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-40-bottom-sm bg-snow "> <div class="thumbnail-content thumbnail-linked" data-href="/resources/commerce/"> <a href="/resources/commerce/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Top Free E-Commerce Resources & Guides">Top Free E-Commerce Resources & Guides</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/commerce.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <div id="commerce" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> Commerce </span> </div> </div> <div class="headingComponent parbase section"> <h2 id="connect-commerce-to-the-entire-customer-experience" class=" h3 text-cirrus text-left salesforce-sans-regular head-topic-2" style="; " data-equalize="head-topic-2"> <span class=" header-text "> Connect commerce to the entire customer experience. </span> </h2> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " aria-label="Browse all commerce resources" data-content-replacement-close-color="sfdc-swap-button-day" href="/resources/commerce/"> <span> Learn more <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/resources/commerce/">Top Free E-Commerce Resources & Guides</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-40-bottom-sm bg-snow "> <div class="thumbnail-content thumbnail-linked" data-href="/resources/app-development/"> <a href="/resources/app-development/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Top IT Resources: Free IT Articles, Videos & Tips">Top IT Resources: Free IT Articles, Videos & Tips</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/it-app.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <div id="it-and-app-dev" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> IT and App Dev </span> </div> </div> <div class="headingComponent parbase section"> <h2 id="keep-pace-with-the-ever-changing-it-landscape" class=" h3 text-cirrus text-left salesforce-sans-regular head-topic-2" style="; " data-equalize="head-topic-2"> <span class=" header-text "> Keep pace with the ever-changing IT landscape. </span> </h2> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " aria-label="Browse all IT resources" data-content-replacement-close-color="sfdc-swap-button-day" href="/resources/app-development/"> <span> Learn more <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/resources/app-development/">Top IT Resources: Free IT Articles, Videos & Tips</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg bg-snow "> <div class="thumbnail-content thumbnail-linked" data-href="/resources/small-business/"> <a href="/resources/small-business/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Top Small Business Resources: Articles, Videos & Tips">Top Small Business Resources: Articles, Videos & Tips</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/smb.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <div id="small-business" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> Small Business </span> </div> </div> <div class="headingComponent parbase section"> <h2 id="explore-research-and-resources-to-grow-your-small-business" class=" h3 text-cirrus text-left salesforce-sans-regular head-topic-2" style="; " data-equalize="head-topic-2"> <span class=" header-text "> Explore research and resources to grow your small business. </span> </h2> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " aria-label="Browse all small business resources" data-content-replacement-close-color="sfdc-swap-button-day" href="/resources/small-business/"> <span> Learn more <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/resources/small-business/">Top Small Business Resources: Articles, Videos & Tips</a> </div> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper column-container-component"> <div class="bg-snow bg-opacity">  </div> <div class="container"> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="headingComponent parbase section"> <h4 id="find-resources-related-to-your-industry" class=" avantgarde-l text-night text-left avant-garde-demi hidden-xs margin-60-top-lg margin-40-top-sm margin-40-bottom-lg " style="; "> <span class=" header-text "> Find resources related to your industry. </span> </h4> </div> <div class="headingComponent parbase section"> <h4 id="find-resources-related-to-your-industry" class=" avantgarde-m text-night text-left avant-garde-demi hidden-sm hidden-md hidden-lg margin-30-top-lg margin-20-bottom-lg " style="; "> <span class=" header-text "> Find resources related to your industry. </span> </h4> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-60-bottom-lg margin-40-bottom-sm column-container-component"> <div class="bg-snow bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-40-bottom-sm bg-karl-the-fog "> <div class="thumbnail-content thumbnail-linked" data-href="/resources/retail/"> <a href="/resources/retail/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Retail and Consumer Goods Industry Resources">Retail and Consumer Goods Industry Resources</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/retail.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <div id="retail-and-consumer-goods" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> Retail and Consumer Goods </span> </div> </div> <div class="headingComponent parbase section"> <h2 id="learn-how-to-power-personalized-shopping-experiences" class=" h3 text-cirrus text-left salesforce-sans-regular ind-head-1" style="; " data-equalize="ind-head-1"> <span class=" header-text "> Learn how to power personalized shopping experiences. </span> </h2> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " aria-label="Browse all retail and consumer goods resources" data-content-replacement-close-color="sfdc-swap-button-day" href="/resources/retail/"> <span> Learn more <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/resources/retail/">Retail and Consumer Goods Industry Resources</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-40-bottom-sm bg-karl-the-fog "> <div class="thumbnail-content thumbnail-linked" data-href="/resources/healthcare-life-sciences/"> <a href="/resources/healthcare-life-sciences/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Top Free Health and Life Science Resources">Top Free Health and Life Science Resources</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/hls.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <div id="healthcare-and-life-sciences" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> Healthcare and Life Sciences </span> </div> </div> <div class="headingComponent parbase section"> <h2 id="explore-the-latest-innovations-in-personalized-healthcare" class=" h3 text-cirrus text-left salesforce-sans-regular ind-head-1" style="; " data-equalize="ind-head-1"> <span class=" header-text "> Explore the latest innovations in personalized healthcare. </span> </h2> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " aria-label="Browse all healthcare and life sciences resources" data-content-replacement-close-color="sfdc-swap-button-day" href="/resources/healthcare-life-sciences/"> <span> Learn more <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/resources/healthcare-life-sciences/">Top Free Health and Life Science Resources</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-40-bottom-sm bg-karl-the-fog "> <div class="thumbnail-content thumbnail-linked" data-href="/solutions/industries/financial-services/resources/"> <a href="/solutions/industries/financial-services/resources/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Top Free Financial Services Resources">Top Free Financial Services Resources</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/financial-services.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <div id="financial-services" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> Financial Services </span> </div> </div> <div class="headingComponent parbase section"> <h2 id="innovate-at-the-speed-of-changing-markets" class=" h3 text-cirrus text-left salesforce-sans-regular ind-head-1" style="; " data-equalize="ind-head-1"> <span class=" header-text "> Innovate at the speed of changing markets. </span> </h2> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " aria-label="Innovate at the speed of changing markets." data-content-replacement-close-color="sfdc-swap-button-day" href="/solutions/industries/financial-services/resources/"> <span> Learn more <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/solutions/industries/financial-services/resources/">Top Free Financial Services Resources</a> </div> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-60-bottom-lg column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-40-bottom-sm bg-karl-the-fog "> <div class="thumbnail-content thumbnail-linked" data-href="/solutions/industries/manufacturing/resources/"> <a href="/solutions/industries/manufacturing/resources/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Top Free Manufacturing Articles & Resources">Top Free Manufacturing Articles & Resources</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/manufacturing.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <div id="manufacturing" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> Manufacturing </span> </div> </div> <div class="headingComponent parbase section"> <h2 id="create-something-no-factory-can-produce-great-relationships" class=" h3 text-cirrus text-left salesforce-sans-regular content-head-2" style="; " data-equalize="content-head-2"> <span class=" header-text "> Create something no factory can produce: great relationships. </span> </h2> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " aria-label="Create something no factory can produce: great relationships." data-content-replacement-close-color="sfdc-swap-button-day" href="/solutions/industries/manufacturing/resources/"> <span> Learn More <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/solutions/industries/manufacturing/resources/">Top Free Manufacturing Articles & Resources</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-40-bottom-sm bg-karl-the-fog "> <div class="thumbnail-content thumbnail-linked" data-href="/solutions/industries/government/resources/"> <a href="/solutions/industries/government/resources/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Resource Center for Contractors, Fed, DoD, State and Local Employees">Resource Center for Contractors, Fed, DoD, State and Local Employees</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/government.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <div id="government" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> Government </span> </div> </div> <div class="headingComponent parbase section"> <h2 id="connect-government-and-tech-for-better-public-service" class=" h3 text-cirrus text-left salesforce-sans-regular content-head-2" style="; " data-equalize="content-head-2"> <span class=" header-text "> Connect government and tech for better public service. </span> </h2> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " aria-label="Connect government and tech for better public service." data-content-replacement-close-color="sfdc-swap-button-day" href="/solutions/industries/government/resources/"> <span> Learn more <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/solutions/industries/government/resources/">Resource Center for Contractors, Fed, DoD, State and Local Employees</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg bg-karl-the-fog "> <div class="thumbnail-content thumbnail-linked" data-href="/solutions/industries/media/resources/"> <a href="/solutions/industries/media/resources/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs"></a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/media.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <div id="media" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> Media </span> </div> </div> <div class="headingComponent parbase section"> <h2 id="go-from-mass-media-to-personalized-content" class=" h3 text-cirrus text-left salesforce-sans-regular content-head-2" style="; " data-equalize="content-head-2"> <span class=" header-text "> Go from mass media to personalized content. </span> </h2> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " aria-label="Go from mass media to personalized content. " data-content-replacement-close-color="sfdc-swap-button-day" href="/solutions/industries/media/resources/"> <span> Learn more <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/solutions/industries/media/resources/"></a> </div> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper column-container-component"> <div class="bg-karl-the-fog bg-opacity">  </div> <div class="container"> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="headingComponent parbase section"> <h4 id="discover-topics-that-matter-in-your-favorite-format" class=" avantgarde-l text-night text-left avant-garde-demi margin-60-top-lg margin-40-top-sm margin-40-bottom-lg " style="; "> <span class=" header-text "> Discover topics that matter, in your favorite format. </span> </h4> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid column-container-component"> <div class="bg-karl-the-fog bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-60-bottom-lg margin-40-bottom-sm bg-snow "> <div class="thumbnail-content thumbnail-linked" data-href="/resources/articles/"> <a href="/resources/articles/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Free Articles & More - Salesforce Resource Center">Free Articles & More - Salesforce Resource Center</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/articles.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <div id="articles" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> Articles </span> </div> </div> <div class="headingComponent parbase section"> <h2 id="get-articles-insights-and-real-world-stories-on-trends-in-tech" class=" h3 text-cirrus text-left salesforce-sans-regular content-head-1" style="; " data-equalize="content-head-1"> <span class=" header-text "> Get articles, insights, and real-world stories on trends in tech. </span> </h2> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " aria-label="Browse all articles" data-content-replacement-close-color="sfdc-swap-button-day" href="/resources/articles/"> <span> Learn more <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/resources/articles/">Free Articles & More - Salesforce Resource Center</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-60-bottom-lg margin-40-bottom-sm bg-snow "> <div class="thumbnail-content thumbnail-linked" data-href="/resources/guides/"> <a href="/resources/guides/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Top Technology Guides - Salesforce Resource Center">Top Technology Guides - Salesforce Resource Center</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/guides.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <div id="guides" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> Guides </span> </div> </div> <div class="headingComponent parbase section"> <h2 id="check-out-playbooks-that-help-you-map-your-path-to-success" class=" h3 text-cirrus text-left salesforce-sans-regular content-head-1" style="; " data-equalize="content-head-1"> <span class=" header-text "> Check out playbooks that help you map your path to success. </span> </h2> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " aria-label="Browse all guides" data-content-replacement-close-color="sfdc-swap-button-day" href="/resources/guides/"> <span> Learn more <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/resources/guides/">Top Technology Guides - Salesforce Resource Center</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-60-bottom-lg margin-40-bottom-sm bg-snow "> <div class="thumbnail-content thumbnail-linked" data-href="/resources/podcasts/"> <a href="/resources/podcasts/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Best Technology Podcasts - Salesforce Resource Center">Best Technology Podcasts - Salesforce Resource Center</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/podcast.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <div id="podcasts" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> Podcasts </span> </div> </div> <div class="headingComponent parbase section"> <h2 id="listen-to-industry-leaders-and-stay-on-top-of-trends-in-crm" class=" h3 text-cirrus text-left salesforce-sans-regular content-head-1" style="; " data-equalize="content-head-1"> <span class=" header-text "> Listen to industry leaders and stay on top of trends in CRM. </span> </h2> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " aria-label="Browse all podcasts" data-content-replacement-close-color="sfdc-swap-button-day" href="/resources/podcasts/"> <span> Learn more <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/resources/podcasts/">Best Technology Podcasts - Salesforce Resource Center</a> </div> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-60-bottom-lg column-container-component"> <div class="bg-karl-the-fog bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-40-bottom-sm bg-snow "> <div class="thumbnail-content thumbnail-linked" data-href="/resources/research-reports/"> <a href="/resources/research-reports/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Top Salesforce Research & Reports ">Top Salesforce Research & Reports </a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/research-and-reports.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <div id="research-and-reports" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> Research and Reports </span> </div> </div> <div class="headingComponent parbase section"> <h2 id="read-our-latest-research-and-data-insights" class=" h3 text-cirrus text-left salesforce-sans-regular content-head-2" style="; " data-equalize="content-head-2"> <span class=" header-text "> Read our latest research and data insights. </span> </h2> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " aria-label="Browse all research and reports" data-content-replacement-close-color="sfdc-swap-button-day" href="/resources/research-reports/"> <span> Learn more <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/resources/research-reports/">Top Salesforce Research & Reports </a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-40-bottom-sm bg-snow "> <div class="thumbnail-content thumbnail-linked" data-href="/resources/videos/"> <a href="/resources/videos/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Video Resources: Sales, Service & More">Video Resources: Sales, Service & More</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/videos.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <div id="videos" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> Videos </span> </div> </div> <div class="headingComponent parbase section"> <h2 id="watch-tutorials-interviews-with-experts-and-more" class=" h3 text-cirrus text-left salesforce-sans-regular content-head-2" style="; " data-equalize="content-head-2"> <span class=" header-text "> Watch tutorials, interviews with experts, and more. </span> </h2> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " aria-label="Browse all videos" data-content-replacement-close-color="sfdc-swap-button-day" href="/resources/videos/"> <span> Learn more <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/resources/videos/">Video Resources: Sales, Service & More</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg bg-snow "> <div class="thumbnail-content thumbnail-linked" data-href="/resources/webinars/"> <a href="/resources/webinars/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Webinars – Salesforce Resource Center">Webinars – Salesforce Resource Center</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/webinars.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <div id="webinars" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; 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